Near Georgetown, TX 78626
James
Job Details: 02/17/2020
WASHER MAYTAG MAH55FLBWW Arrived on site and tested operation. Found pump making a grinding sound when running. Found impeller has broken off motor shaft. Drained water with shop vac and installed new pump. Verified operation and tested for leaks. No leaks observed after repair and unit operating properly. Job complete
Near Hutto, TX 78634
Wesley
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found unit cam kit failing. Replaced with new cam kit. Unit is now operating as designedUnit repair is complete.
Near Killeen, TX 76542
Al
Job Details: 02/17/2020
DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer heating element not turning off.Confirmed the complaint and noticed the element was grounded and remained on even though the unit was not on.Disassembled and found the element and thermal fuse were both defective.Replaced both, reassembled and unit operates as designed.
Near Rogers, TX 76569
Jonathan
Job Details: 02/17/2020
DRYER GE GFDR485EF1RR Arrived on site for dryer that had a burning smell. Inspected unit and work area. Remove front panel of dryer and found belt partially melted. Replaced belt and tested unit customers advised that the burning smell was going away. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/17/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onnsite and replaced fan blowers. Unit is now operating as designed. All checks good.
Near Austin, TX 78748
Noah D
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect fridge for loud running sounds, tightened down compressor and retested with no noise continuing, inspected compressor and found no issue. Job complete"
Near VLG O THE HLS, TX 78738
Luis
Job Details: 02/17/2020
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site for thin ice. Installed valve prev tech diagnosed. Found water flow weak removed filter good water flow advised customer to let unit run since filtration system already installed to plumbing with no filter. Ran diagnostics all test passed.
Near Round Rock, TX 78681
Andy
Job Details: 02/17/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed control damper. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Hutto, TX 78634
Andy
Job Details: 02/17/2020
WASHER WHIRLPOOL MHW6630HW0 Arrived on site for washer leaking. Had customer load unit and watched unit in cycle for about an hour with no leaks. Customer stated it happens only about once every 4 times. Does not appear to be coming from standpipe. Did notice tub appears to be coming apart at seam. Ordering part as well as other water related parts. 2 hour job. 2 man job. Office to schedule return trip. Customer signed waiver.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11287257 (TUB) and 1 W11314654 (hose) and 1 W11316056 (hose) and 1 W11316274 (hose) and 1 W11316605 (hose) and 1 W11316671 (hose)
Near Austin, TX 78744
Noah D
Job Details: 02/17/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace the latch on the washer, upon inspection I found the locking mechanism not working, replaced locking mechanism and attached harness to control.
Near Temple, TX 76502
Jonathan
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator that would not dispense water or ice. Inspected unit and work area. Found water lines frozen as well as water reservoir. Used heat gun to thaw and tested unit. Unit is working as designed. Found a small crease where air was being released from ice maker container leaking into the top where water lines and reservoir sat. Closed gap and unit should work as designed. Call complete.
Near Austin, TX 78704
Richard
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator making a noise. During testing could not duplicate the noise the customer is hearing. Advised customer to take video recording of the noise when it comes back.
Near Georgetown, TX 78628
James
Job Details: 02/17/2020
WASHER SAMSUNG WF338AAW/XAA Arrived on site and found basket would not turn. Found basket detached from rear bearing.. Job complete
Near Austin, TX 78732
David
Job Details: 02/17/2020
DISHWASHER GE PDWT580V00SS "Arrived on site to diagnose dishwasher not filling issue. Performed diagnostics and voltage checks. Found unit did have power. Plumber had been out prior and disconnected the inlet line from the unit. Checked voltage and did find voltage and inlet valve.p, and motors were running (loudly),Recommended new inlet valve to start, however after examining the float switch and interior of the unit found it was caused in solid calcium / soap buildup and likely will need additional trips once each component is brought back online. Call complete."
Near Austin, TX 78728
David
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that was having trouble with upper rails. Examined unit and found upper track stops were missing from install and rack was sliding right out the tracks. Installed / replaced both upper stops. Retested and unit is working as designed. Call complete.
Near Austin, TX 78748
Kevin
Job Details: 02/17/2020
WASHER KENMORE 110.2693269 "Arrived on site and set washer to run on a normal cycle oil and did not see any leaking, removed outer shell and inspected hoses and drain pump and did not find any water leaking. While washer was draining stand pipe overfilled, standpipe what is the reason for customer experience of water on the floor, it will need to be corrected by a plumber.
Near Round Rock, TX 78664
Andy
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDTM404ESS1 "arrived on site to inspect dishwasher spray arm. Upon further inspection, the lower spray arms continues to not stay secured. I removed and replaced the spray arm and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Temple, TX 76502
Jonathan
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDPE234GPS0 "I don’t site for dishwasher that’s not washing dishes. Inspected unit and work area. Placed unit in service diagnostics and found an F2 E1, F4 E3 (wash motor not running), and F7 E1 (no heat) error codes. Ran unit 5rough an auto cycle and found the wash motor not running. Replaced pump and motor and tested unit. Unit worked as designed and heated at the end. Call complete"
Near Austin, TX 78702
Jacob
Job Details: 02/17/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for front left pilot not lighting quickly. Tested unit. Found that the office may need replacement.
Near Austin, TX 78703
Richard
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW3090GW Arrived onsite for the washer not draining properly ; ordrng 1 W11046209 (pump-water)
Near Killeen, TX 76549
Al
Job Details: 02/17/2020
OVEN WHIRLPOOL WGE745C0FS01 Arrived to install previously ordered part from prior diagnosis.Confirmed the complaint and removed and replaced the defective door.Reassembled and unit works as designed.Customer satisfied.Job complete
Near Austin, TX 78744
Jacob
Job Details: 02/17/2020
OVEN WHIRLPOOL WGG745S0FS02 Arrived onsite for possible gas leak to unit. Tested unit. Found no issues at this time. No leaks present. Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 02/17/2020
WASHER MAYTAG MVWB855DC3 Arrived onsite for washer not cleaning clothes. Ran diagnostics and found that the water valve was bad. Installed new water valve and tested functionality. Everything tested good. No leaks detected. Complete.
Near Austin, TX 78701
Jacob
Job Details: 02/17/2020
RANGE HOTPOINT RGB508PEA5WH Arrived onsite for back left pilot not turning on. Tested unit. Found that the orafice was clogged. Cleaned oriface. Tested unit. Unit test good. No leaks at this time. Job complete
Near Manchaca, TX 78652
Noah D
Job Details: 02/17/2020
MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to inspect mic for not working, upon inspection found the door switch not clicking, replaced top and bottom door switches, retested and no power, fuse had been blown. Ordering fuse, office to reschedule ; ordrng 2 W10138793 (FUSE)s"
Near Georgetown, TX 78633
Jonathan
Job Details: 02/17/2020
WASHER LG WM3470HVA "(DM) Arrived on site for washer over filling with water in the tub. Inspected unit and work area. Performed diagnostics mode and monitored for leaks. Unit operated as designed no water leaks detected. Removed hot water line from the valve in the washer and found a slow leak in the hot water valve. Removed failed valve and replaced new. Monitored valve for leaks, no leaks detected. Performed diagnostics mode and monitored for leaks. All tested good no leaks detected.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onnsite and found unit operating with failed adjusters. Advised customer on repair that is needed. Ordering parts ; ordrng 1 W10712394 (adjuster)
Near Austin, TX 78749
Luis
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for door issues found broken wires at door hinge. Unable to repair wires due to some wires to far back cut
Near Austin, TX 78735
Kevin
Job Details: 02/17/2020
REFRIGERATOR GE TPX24BRBBWW "Arrived on site and found tenant is experiencing compressor is making intermittent noise, new compressor is other accessories may be needed, (access stub, dye dryer) to be determined by sealed system technician."
Near , TX 78628
Tyler B.
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived to inspect unit with air filter confusion was able to correct, but found handle on freezer bent, will need to return to repair ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11360641 (HANDLE)"
Near Austin, TX 78758
Scott
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for fridge being loud . Found compressor mounts were loose causing a loud vibration . Tightened down mounts and used pads on mounts . Unit vibration noise has stopped . Nonwater leaks detected at time of service . Job complete .
Near Manor, TX 78653
Scott
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for frost building on fresh food evap . Talked to CS and both agreed to install UI and control. Will bring back evap motor and control . Ordering UI and control. Nomwater leaks detected at time of service . Please call to set return .; ordrng 1 W11089931 (UI CONTROL )
Near Burnet, TX 78611
Jonathan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "(DM) Arrived on site for refrigerator freezing in the RC. Inspected unit and work area. Found products pushed all the way to the back of the unit, and blocking the vent. Ran diagnostics mode and tested all operations, all tested good. Adjusted the thermostat down. Spoke with customer about not blocking the vent in the back and leaving space in the back of the unit, to insure proper air flow."
Near Lakeway, TX 78734
Brandon
Job Details: 02/14/2020
REFRIGERATOR LG LMXS30776S/01 "Arrived on site for customer complaint of unit not dispensing ice or water, found faulty control board. Ordering control, control is at top of fresh food section door.; ordrng 1 ABQ72940010 (CONTROL)"
Near Austin, TX 78737
Kevin
Job Details: 02/14/2020
COOKTOP JENN-AIR JGC7636BS00 Arrived on site and inspected cooktop and found flames on the lowest setting are too high to use for simmering. Adjusted all burners per customer preference and cooktop is now correct. Job complete.
Near Austin, TX 78731
David
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KSF26C4XYY04 "While on site for icemaker repair customer informed me that they needed additional repairs. 4 lights are out In the RC and they request a new water filter. Ordering 1 Edr1rxd1 filter, and 2 w11130208 light modules.. ; ordrng 1 EDR1RXD1 (water filter) and 2 W11130208 (module)s"
Near Georgetown, TX 78633
James
Job Details: 02/14/2020
WASHER MAYTAG PAV2300AWW Arrived on site and tested operation. Found water leaking from drain hose at tub. Cleaned up water and shop vacuumed drain line of water. ; ordrng 1 WP21001915 (hose- tub)
Near Austin, TX 78701
Jacob
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit having loose handle on freezer door. Tested unit. Found that freezer door handle was missing mounting screw and handle was scratched. Replaced parts. Tested unit. Unit test good. Job complete
Near Austin, TX 78701
Leonardo
Job Details: 02/14/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for no noise on control boar dwhen hitting buttons. Found sound was turned off. Turned sound on test unit and unit test good job complete.
Near Austin, TX 78701
Jacob
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit having a dented top. Looked at unit. Saw dented top. Did not have with me. Ordered part. Office to reschedule.; ordrng 1 WPW10208373 (top)
Near Austin, TX 78701
Jacob
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for unit missing a shelf. Looked at unit. Saw shelf was missing and handles. Replaced shelf. Ordered parts. Office to reschedule ; ordrng 1 W10827046 (handle,door (ss)) and 2 W10899551 (handle)s and 6 WPW10661886 (screw)s"
Near Briarcliff, TX 78669
Brandon
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRFF305ESS02
Near Spring Branch, TX 78070
Noah D
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for PO error, upon testing found failure in UI and Hv control, due to repeat PO errors, caused by non consistent voltage, replaced UI and HV control and found the PO error stopped, job complete"
Near New Braunfels, TX 78130
Luis
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBB01 "Arrived on site for no cool. Found freezer evaporator incased in ice,ran diagnostics heater not powering on,removed cover found neutral white lead not connected to heater. Installed neutral wire harness heater powered on, defrosted evaporator ran diagnostics all test passed good air flow from evaporator fan"
Near Austin, TX 78732
David
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDFE304DSS0 Arrived on site to diagnose one dishwasher with upper track issues. Found both upper tracks were separating and the bearings were blown out. Replaced both tracks and retested. All is working as designed. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 02/14/2020
DRYER WHIRLPOOL WED7000DW1 Arrived onsite for dryer not heating. Ran diagnostics and found that the thermal cutoff was not working. new thermal cutoff was installed. Tested unit and everything working correctly. Complete.
Near Austin, TX 78744
Richard
Job Details: 02/14/2020
DRYER WHIRLPOOL WED8500DC4 Arrived onsite for the dryer not drying correctly. Ran diagnostics and found error code F4E4 no voltage on L2. Checked voltage. From ground to L1 only getting 16vac and L2 getting 16vac. Advised customer to call an electrician to check out electrical issue. Dryer is working to specs but not getting the correct.
Near Georgetown, TX 78633
Al
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not washing.Confirmed the complaint through diagnostics test mode and unit motor never activated.Removed and replaced the pump and motor.Reassembled and unit tested as designed. All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 02/14/2020
DRYER AMANA NED4655EW1 "Arrived on site to install previously diagnosed part. When disassembled unit found failed drum had cut top of bulkhead in half (See SD-QuickPic) ordering bulkhead as well as associated parts in case needed. Customer wants soonest appointment possible. Office to schedule return trip.; ordrng 1 279827 (motor!dryer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11178667 (bulkhead) and 2 W11229607 (nut)s and 1 WP3388703 (washer) and 1 WP348197 (washer) and 1 WP8541818 (box) and 1 WP8577230 (housing) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"
Near Georgetown, TX 78633
James
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site and tested operation. Customer has examples of dishes with spots and film. Found rinse aid dispenser not dispensing. Replaced dispenser and tested. Also recommended customer switch to liquid soap and use minimal amount due to having a water softener. Unit tests good. Job complete
Near Austin, TX 78747
Richard
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW4800XQ4 Arrived onsite for the washer not spinning properly. Installed new asker assembly and washer tested fine. Complete
Near Hutto, TX 78634
Andy
Job Details: 02/14/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range F1-E0 error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78748
Kevin
Job Details: 02/14/2020
WASHER MAYTAG MVWB865GW1 "Arrived on site and inspected washer and found saved error code for overload, ran all functions in manual diagnostic and washer is spinning correctly. Per customer request demonstrated loading washer with a king sheet set, wet sheets manually and spun it out while draining and spin cycle is correct no excessive movement. Washer is operating as intended, documented service call with tech line 7727145005"
Near Leander, TX 78641
Lou
Job Details: 02/14/2020
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, the temp was 411 degrees. My next 5 readings were 418, 325, 372, 329, 351 for an average of 359 degrees. The unit is operating as designed. No repairs needed at this time. Job completed. Attempted to contact customer with no answer. Contacted office DW and left message to get email address for receipt. No one available to sign for receipt."
Near Hutto, TX 78634
Andy
Job Details: 02/14/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for range handle broken off. Inspected unit and found failed trim vent. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Jacob
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for unit leaking. Tested unit. Found water dispenser drawer was spraying and leaking towards the front. Ordered part. Rescheduled with customer.. ; ordrng 1 W11318755 (drawer)
Near Pflugerville, TX 78660
Andy
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site for dishwasher not drying dishes and not cleaning properly. Checked for error codes and found none. Ran unit in diagnostics and unit did not head and when unit drained sink backed up. Found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal aside from sink backing up. Customer will need plumber to fix plumbing issue. No water leaks present at time of service.
Near Hutto, TX 78634
Andy
Job Details: 02/14/2020
MICROWAVE ELECTROLUX EW30MC65JS3 "Arrived on site for wall oven microwave error codes and blowing fuse. Tested and inspected unit and called tech line. UI, main control, microwave hidden control and switch’s will need to be replaced to complete repairs.
Near China Spring, TX 76633
Jonathan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator making a rattling sound. Inspected unit and work area. Customer showed me where the noise was coming from (the diffuser). I’ll aced the unit in service diagnostics and ran the diffuser test. He stated that was exactly what he was hearing. I advised him this was normal after a while. However, he wanted the sound to go away. Ordering diffuser and rescheduled appt; ordrng 1 W11164593 (diffuser)"
Near Georgetown, TX 78633
James
Job Details: 02/14/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and found build up on inner glass of door. Verified build up is on face of glass and demonstrated to customer. Recommended getting a household kitchen degreaser to cut through the build up. Unit tests good. Job complete
Near Austin, TX 78701
Leonardo
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78701
Leonardo
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel door. Replaced front panel test unit and unit test good job complete
Near Austin, TX 78733
Kevin
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MSF25D4MDM01 "Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, took one picture. Inspected icemaker and cycled it and it did not overfill, and there is no evidence of it leaking, ice production is good, took one picture. Evaporator drain is not blocked but it is draining slowly, used steamer to ensure it is not over filling and causing ice at bottom of freezer. Will bring back icemaker and also replace filter housing. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Near San Marcos, TX 78666
Robert
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to replace parts previously ordered. Installed new refrigerator door and side UI. Tested functionality and everything is working. Complete
Near Austin, TX 78724
Scott
Job Details: 02/14/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site for dispenser issues . Ran diagnostics ,nonerror codes . Did find a lot of sudsing during diagnostics wash cycles . All features are functioning properly . Recommended a stronger cleaner , washer magic . No water leaks detected at time of service . Job complete .
Near Austin, TX 78703
Jacob
Job Details: 02/14/2020
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for unit not powering on. Tested unit. Found that correct voltage was not getting to unit. Checked breaker. Breaker had flipped off. Turned breaker back on. Tested unit. Unit test good. Did seek with customer about possible breaker issue. Job complete
Near Leander, TX 78641
Lou
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I placed the unit in diagnostics showing error code F7E1-incoming water too cold. Cleared the code and continued with testing. Unit operated as designed except the element never came on during testing. I removed the outer door panel and checked continuity to the element through the connections at the control and found the element good. Customer advised they have a water softener system in the home. I advised the customer that the control needed to be replaced and due to some rough spots on the element, it too will need to be replaced. . I am ordering the main control and heating element and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 02/19/20. Customer requests last call of the day. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10703867 (heater) and 1 W11305303 (CONTROL)"
Near Spring Branch, TX 78070
Noah D
Job Details: 02/14/2020
DRYER ELECTROLUX EFME617STT arrived on site to diagnose unit, upon inspection found the dryer making vibration noises, replaced ALL drum rollerS and idler pulley, put all parts back together and retested with noise still present, called Electrolux and followed along with their noise procedure, all steps taken to include sound pad, Electrolux stated that is a noise that is not disrupting the functioning or from a replaceable part. Job complete"
Near Georgetown, TX 78633
James
Job Details: 02/14/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. Found all burner out of adjustment and would boil water on lowest setting. Adjusted to properly flame height. Unit tests good. Job complete
Near Elgin, TX 78621
Cliff
Job Details: 02/14/2020
RANGE GE JGBS66REK2SS Arrived on site to diagnose a range with an oven that is not operating. Found failed bacon igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Lou
Job Details: 02/14/2020
VENTHOOD KITCHENAID KHVU761RSS1 "arrived on site to install previously diagnosed and ordered part. Due to the transformer failing, I removed and replaced the transformer and tested the unit. It is operating as designed.Job completed."
Near Wimberley, TX 78676
Luis
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Compressor making loud odd noises,pierced low side line found pressure reading +40 diagnosed faulty compressor. Removed failed compressor and installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Belton, TX 76513
James
Job Details: 02/14/2020
OVEN KITCHENAID KODE500ESS04 Arrived on site and installed name badge. Job complete
Near Killeen, TX 76549
Al
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived to inspect freezer damage used repair kit to repair.All water lines were dry at the time of service.Job complete
Near , TX 78645
Lou
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher tub full of water and unit leaking. Upon further inspection, I found the customer has an osmosis system and the osmosis drain tube is connected to an extension tube at the disposal which is causing backflow into the dishwasher and the tub is full of water now. The dishwasher drain hose has a good high loop. I pressed the cancel button to drain the water out of the unit then I contacted Techline and spoke to Ed and advised of my findings. Ed advised that the osmosis drain tube will have to be re-located to the lower pee trap and not at the disposal due to siphoning issues when the osmosis tank drains. Ed provided File #7727138340 and advised Whirlpool does not cover any damages caused by the osmosis drain tube connected at the disposal. I tested the unit in diagnostics and it operated as designed. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed at the end of ser
Near Dripping Springs, TX 78620
Robert
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MBF2255KEW Arrived onsite for refrigerator icemaker not working. Ran diagnostics and found that the icemaker heating element is bad. Customer accepted service and a new icemaker was installed. Tested functionality and everything is working correctly. No leaks detected. Complete.
Near Austin, TX 78728
Tyler B.
Job Details: 02/14/2020
MICROWAVE KITCHENAID KHMC1857WSS0 "Arrived to inspect unit with burn damage, found just cover was burned,
Near Austin, TX 78717
Paul
Job Details: 02/14/2020
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived onsite for a microwave that’s not heating properly. I tested the unit and found it putting out 1000 watts and working as designed. Ms stated that it was heating but she was just having trouble with one product she was trying to cook. I explained that the unit was working as designed. Call complete.
Near Hays, TX 78610
Leonardo
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not draining. Test unit and found plug still on on garbage disposal. Removed plug test unit and unit draining correctly no leaks present job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2020
MICROWAVE MAYTAG MMV4206FZ2 Arrived onnsite and replaced parts to repair switches and restore power. Unit is now operating as designed.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "(DM) Arrived on site to install previous diagnosed parts. Inspected unit and work area. Found fridge unplugged and pulled out of refrigerator cabinet. Gained access to evaporator harness. Removed failed harness and installed new harness. Gained access to drain pan and removed water from drain pan. Performed diagnostics mode and tested unit operation, all tested good. No water leaks detected
Near Austin, TX 78745
Richard
Job Details: 02/14/2020
MICROWAVE KITCHENAID KOCE500ESS07 Arrived onsite for the microwave not working properly. Replaced main harness and fuse ordered by previous technician. Microwave tested good with no issues. Complete
Near Leander, TX 78641
Paul
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator that is not making ice form the icemaker on the door and the FC is not cold enough. I found the low side of the sealed system in 20 psi vacuum and the high side at 90 psi indicating a leak. I found the leak at the FC evaporator and the dye ran down the drain and dripped from the top of the drain tube and that’s why it was on the bottom where the compressor was. I recovered the refrigerant and replaced the FC evaporator. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6 oz’s of R134A. I tested the unit and it is working as designed. Call complete.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/14/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to install previously ordered parts, removed console and control and blower and replaced and tested properly"
Near Dripping Springs, TX 78620
Robert
Job Details: 02/14/2020
DRYER WHIRLPOOL MED5630HW1 Arrived onsite to replace parts previously ordered. Installed new UI console. Tested unit and everything is working correctly. Complete.
Near Austin, TX 78751
Wesley
Job Details: 02/14/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onnsite and replaced control, Evap motor and cover. Deli control. De iced. Unit is now operating as designed. Advised customer on repair. All checks good."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2020
RANGE WHIRLPOOL WFG525S0HV1 Arrived onsite and replaced control panel due to denting. Tested unit for popping complaint. Advised customer on design. Found popping form heat exchanger that is abnormally loud. Advised customer to call customer care with video evidence to determine next step.
Near Georgetown, TX 78626
Al
Job Details: 02/14/2020
DRYER WHIRLPOOL WED6620HW0 Arrived to inspect dryer not powering on.Confirmed the complaint and checked outlet and outlet checked fine.Disassembled the unit and and discovered the thermal fuse was defective.Removed and replaced and unit began operating as designed.No excessive lint buildup observed.Job complete
Near Georgetown, TX 78633
Al
Job Details: 02/14/2020
OVEN KITCHENAID KODE300ESS02 Arrived to inspect double wall oven not heating.Confirmed the complaint and called Whirlpool Tech line and spoke with CHRIS.Advised customer to consult with an electrician to fix the issue.SR#7727144576The unit had all operations except heat.Customer calling electrician to fix issues.Job complete
Near Belton, TX 76513
James
Job Details: 02/14/2020
COOKTOP KITCHENAID KGCU483VSS02 Arrived on site and found temp sensor not plugged in. Removed griddle and front console. Routed harness to griddle sensor and plugged in. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Arrived to inspect unit not cooling, found all lights and compressor running, found evap I caused with ice. Advised of defrosting and will need to return with fan, therm and harness ; ordrng 1 CNOTE (PART AUTH) and 1 WP2315539 (motor-evap) and 1 WPW10283809 (harns-wire) and 1 WPW10383615 (thermistor)"
Near Elgin, TX 78621
Cliff
Job Details: 02/14/2020
WASHER GE GTW500ASN0WS Arrived on site to diagnose a washer that will not start. Found failed lid lock assembly. Ordering replacement part..; ordrng 1 WH01X27954 (LID LOCK)
Near Hutto, TX 78634
Andy
Job Details: 02/14/2020
FREEZER WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator freezing in RC and frost in FC. Tested and inspected unit and found controls, damper can harness will need to be replaced to complete repairs. Found no issues with FC, found signs that door was left cracked creating frost. .; ordrng 1 W10884720 (harns-wire)"
Near Austin, TX 78727
Tyler B.
Job Details: 02/14/2020
DRYER LG DLE7200WE "Arrived to inspect unit that was taking long to dry and than was not able to power on, found power cord was installed wrong and burnt and would need replaced, was able to patch and test, found no heat on sensor cycles and heat on timed dry, indicating failed thermistor sensor will need to return ; ordrng 1 6323EL2001B (THERM) and 1 6931EL3002M (THERM) and 1 CNOTE (PART AUTHO) and 1 PT400L"
Near Austin, TX 78703
Jacob
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit not getting through cycle. Tested unit in diagnostic mode. Found no error codes. Called Techline got SR#7727141076. Found that drain hose was sitting to far down in the exit pipe. Not allowing drain motor to release to pressure needed to get the water out. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2020
DRYER MAYTAG MED3500FW0 "arrived on site to inspect dryer not heating. Upon further inspection, I found that the element was bad. The metal plate in the element was badly warped and cracked. I tested the thermistors, fuse, cutoffs and all were good. I removed and replaced the element and retested and the unit is operating as designed. I cleaned the lint from the unit and recommended that the customer have a professional come and clean the vents in the home due to the amount of lint built up inside the unit. No lint observed at the end of service, job completed."
Near Austin, TX 78757
Scott
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for leaking washer . Will need 2 Nd man as units are stacked . Unable to determine where leak is combing from. Please call to set return ; ordrng 1 W11316251 and 1 W11316255 (VALDE) and 1 W11316256 (VALVE ) and 1 W11318755 (DISPENSER )
Near Austin, TX 78738
Luis
Job Details: 02/14/2020
REFRIGERATOR THERMADOR T36BB910SS/12 "Arrived on site for kit to installed to unit. Installed kit to built in refrigerator,checked door operation good in both sections."
Near Wimberley, TX 78676
Robert
Job Details: 02/14/2020
DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer screen not fitting. Upon inspection we found that the dryer chute. Was damaged internally. Replaced chute and tested screen. Everything is working properly. Complete