We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL1
Near Lakeway, TX 78738
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of unit leaking, found unit leaking due to to much soap being used and rising above the lip of the tub. I cleared out soap suds and tested unit, tested good."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78746
Kevin
Job Details: 03/30/2021
"Arrived on site and inspected dryer and found control board is not showing any power, control panel is unresponsive. Found power at terminal block is correct. Replaced control board and control panel and dryer is now working properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
David S
Job Details: 03/30/2021
"Arrived on site for door not closing properly. I inspected the unit and work area. I found the door not staying up, and the door sprinting back up in the down position. I found the friction pads missing. I installed the friction pad. The door is now working as designed. Job complete."
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW1
Near Dripping Springs, TX 78620
Robert
Job Details: 03/30/2021
Arrived on job for complaints of not finishing cycle. Codes e1 & e2 drain pump and water level. Drain pump working and valve working. Sensor not sensing the water entering unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78746
Luis
Job Details: 03/30/2021
"Arrived on site for no lights,ice and water. Removed deli control found damaged harness and deli control u it will need deli door and control; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli control)"
We serviced a
FRIGIDAIRE WASHER
Model FAFW3921NW0
Near Lakeway, TX 78734
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of unit not draining and not turning on, found outlet was loose, I wiggled power cord at wall outlet and unit turned on and drained the water. Ran a rinse and spin test, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78745
Richard
Job Details: 03/30/2021
Arrived onsite for the dryer not turning on. During inspection found that there is no power cord or vent hose hooked up. Advised leasing office to have maintenance install power cord and vent hose. Could not test do to no power. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Elgin, TX 78621
Andy
Job Details: 03/30/2021
Arrived on site to install previously diagnosed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78723
Jacob
Job Details: 03/30/2021
Arrived onsite to replace sump and motor. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Elgin, TX 78621
Andy
Job Details: 03/30/2021
"Arrived on site to install previously diagnosed gearcase, actuator, belt and agitator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
We serviced a
GE RANGE
Model JGB810SET1SS
Near Austin, TX 78753
Scott
Job Details: 03/30/2021
Arrived on site replaced regulator . Oven bake and broil are working normally now . Stove top is still having very weak flames . Will need to new NG orrifices . No gas leaks detected at time of service. Parts research on no spuds . CNOTE !; ordrng 1 PARTSRESEARCH (NG ORIFICES )
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Spicewood, TX 78669
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of unit not heating, found failed coil valve, I replaced valve, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78759
David Z
Job Details: 03/30/2021
"Arrived on site to diagnose refrigerator making loud noise when in use sometimes, sounded like a fan. Ran unit on test 3 and could hear grinding and weird sounds coming from the damper. Replaced damper and retested. Noise is gone. Ran on test 3 for 5+ mins and noise did not return. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Spicewood, TX 78669
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of clicking noise, found it was coming from the tape attached to the power cord and water lines when the condenser fan would run. I removed the tape, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Austin, TX 78735
Kevin
Job Details: 03/30/2021
"Arrived on site and and replaced control panel diagnosed on previous visit. After replacement ran a diagnostic cycle to confirm all functions are operating properly. job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78733
Luis
Job Details: 03/30/2021
Arrived on site for no lights. Diagnosed a defective freezer led module replaced led module all lights working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Driftwood, TX 78619
Robert
Job Details: 03/30/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. Ran both slow and high speed spin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Georgetown, TX 78628
Tommy
Job Details: 03/30/2021
Arrived onsite for drain on freezer being frozen. Upon arrival found unit condenser coils dirty. Cleaned as to keep unit from having too long of a defrost. Used steamer to clear drain and bottom of freezer. Unit is now operating as designed.
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL00
Near Austin, TX 78733
Kevin
Job Details: 03/30/2021
"Arrived on site and found cooktop surface glass is cracked, disassembled cooktop and after replacing glass all function has returned to cooktop, took one picture of all elements on. cooktop surface and foam tape, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Burnet, TX 78611
Cliff
Job Details: 03/30/2021
Arrived on site today knows a washer that is not draining properly. Tested unit and found filter inside drain pump clogged. Cleared clock from filter and all is now working properly. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Georgetown, TX 78626
Tommy
Job Details: 03/30/2021
"Arrived onsite for washer not operating. Upon arrival found unit found error code F6 E3, during service mode found latch, valves and pump operating as designed. But ACU not communicating with motor.; ordrng 1 W11322883 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Austin, TX 78739
Leonardo
Job Details: 03/30/2021
Arrived on site to test unit for not heating. Test unit and found bad mag. Replaced microwave test unit and unit test good new microwave heating correctly.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Volente, TX 78641
Justin
Job Details: 03/30/2021
Arrived on site to install previously diagnosed parts. I replaced the FC lights and the lights would still not turn on. I called techline again and spoke to Andrew and kept SR# 7730272007. He advised accessing the RC lights and checking 8 prong molex. I removed the molex and installed both new RC. The lights are now working. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78751
Jacob
Job Details: 03/30/2021
"Arrived onsite to replace UI panel, ordered by previous tech. Replaced UI panel. No issues at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Florence, TX 76527
Wesley
Job Details: 03/30/2021
Arrived onsite for screeching and popping noises. Unable to replicate. However I replaced the actuator in case it was not fully shifting on occasion. All else checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Austin, TX 78730
Luis
Job Details: 03/30/2021
"Arrived on sote for no ice. Ran diagnostics found condenser fan not running,frost forming on evaporator plate. Replaced defective condenser fan motor,ran diagnostics all test passed.; used 1 W10124096 ( Cond motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect refrigerator ice maker not working and motor noisy. Upon arrival, I found the user interface display digits missing. Upon further inspection I found the FC evaporator fan blades rubbing on ice/frost. Removed the evap cover and found ice/frost on the top of the evaporator and at the cap tube and suction line in the top right corner. Removed ice and pulled unit from its space and inspected the compressor. Compressor is extremely hot. Placed unit in diagnostics and tested the sealed system in test #4 and no frost appeared on the fresh foods evaporator and only the top portion of the freezer evaporator had a minimal amount of frost. I advised the customer of my findings
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect refrigerator ice maker not working and motor noisy. Upon arrival, I found the user interface display digits missing. Upon further inspection I found the FC evaporator fan blades rubbing on ice/frost. Removed the evap cover and found ice/frost on the top of the evaporator and at the cap tube and suction line in the top right corner. Removed ice and pulled unit from its space and inspected the compressor. Compressor is extremely hot. Placed unit in diagnostics and tested the sealed system in test #4 and no frost appeared on the fresh foods evaporator and only the top portion of the freezer evaporator had a minimal amount of frost.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Dripping Springs, TX 78620
Robert
Job Details: 03/30/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454BSS0
Near Austin, TX 78759
Scott
Job Details: 03/30/2021
"Arrived on site ,replaced push rod . Unit is now functioning as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78746
Richard
Job Details: 03/30/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/30/2021
Arrived on site for COMPLAINTNOTE:ICE MAKER IS NOT WORKING. Placed in diagnostics and ran ice harvest. Ice harvest would not complete based on the test outcome. Ice maker motor filed. Ran ice box fan and tested good. Removed ice maker and installed new ice maker. Ran water fill test and mold was full of water. No leaks detected. Explained to customer to dump any ice produced by this evening around dinner time and afterwards any ice produced would be safe to use for drinks. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Cedar Park, TX 78613
Justin
Job Details: 03/30/2021
"Arrived on site for a refrigerator not making ice. I checked temps and found the FC at 8?F, the RC at 37?F, and the ice box at 15?F. I gained access to the ice maker and found ice in the mold. I found the IM would call for water but not harvest. I also found the IM getting 120V. This indicates a bad IM. The customer agreed and installed the new IM. I then jumped the IM and it was now harvesting and still calling for water. Unit is now working as designed.Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite for unit not making ice. Upon inspection. Found that the unit has ice blockage inside the tube. Re moved ice from tube. Also saw that the water line was kinked. Unkinked the water. Tested unit. Unit filled with water. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near San Marcos, TX 78666
Andrew
Job Details: 03/30/2021
"Arrived on site to test unit for not dispensing ice. Found yoke threads were stripped preventing dispenser auger from turning. Replaced yoke and motor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
Wesley
Job Details: 03/30/2021
Arrived onsite and tested dryer for not drying well. Found evidence of restricted airflow. According to customer it has been consistently this way since being in the home which may indicate a restriction from in house vent installation. Advised to have vent cleared professionally. Also found thermal seal beginning to snag loose. Corrected issue with factory adhesive. All checks good.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Spicewood, TX 78669
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of upper oven temperature being to hot, I tested unit and found unit is working as designed. Tested good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect wall oven not heating. Upon further inspection, I removed the unit form the wall and tested voltage at the control and found only 122V when it should be getting 240V. Put unit back in its place and found the unit door not staying open. Its missing a lane of glass from the inner glass pack. I advised the builder of my findings and am ordering the door inner glass pack and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to the availability of the part. ; ordrng 1 Inner glass pack"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Kyle, TX 78640
Leonardo
Job Details: 03/30/2021
Arrived on site to test unit for damaged cooktop. Found scratches on glass cooktop replaced cooktop test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78750
David Z
Job Details: 03/30/2021
"Arrived on site to diagnose icemaker not making ice. On arrival cycled unit. Found icemaker cycling, but fill valve was just humming. Removed icemaker and found fill tube filled with ice. Steamed out fill tube and retested. Verified icemaker is filling. Call complete."
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Austin, TX 78736
Richard
Job Details: 03/30/2021
Arrived onsite for the washer over filling. Replaced timer and pressure switch and issue was not resolved. Called SW and we went through the process and found that the new pressure switch is working correctly but the housing on the side of the tub that the pressure hose connected to has a lot of build up causing the issue. Will need to replace the tub and gear case and suspension rods and tub seal. Ordering parts and office to schedule ; ordrng 1 WH45X20473 (Tub) and 1 WH02X10383 (Seal) and 1 WH02X1195 (Split ring) and 1 WH01X2729 (Flood gasket) and 1 WH41X10297 (Flood hose) and 2 WH16X10158 (Suspension rods)s and 2 WH16X10159 (Rear suspension rods)s and 1 WH38X10019 (Gearcase) and 1 Authorization (Authorization needed for repair)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Kevin
Job Details: 03/30/2021
"Arrived on site and spoke to apartment assistant manager, found that this unit is in her apartment and it has already been corrected/completed and is working properly, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS2
Near Austin, TX 78746
Luis
Job Details: 03/30/2021
"Arrived on site for no ice. Found service light blinking,ran diagnostics no errors on thermistors,water filled reservoir,pump circulated water over plate,compressor powered on and frost forming on plate,unit passed all diagnostic test. Ran unit through a normal cycle unit working,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Taylor, TX 76574
Andy
Job Details: 03/30/2021
Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed control and sump motor assembly. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pflugerville, TX 78660
Matthew
Job Details: 03/30/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection found ice bucket was inserted incorrectly. Secured ice bucket and tested unit. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY2
Near Austin, TX 78757
Kevin
Job Details: 03/30/2021
"Arrived on site and found clean light is blinking 7 times, heating element has failed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Temple, TX 76502
Tyler
Job Details: 03/30/2021
"Arrived on site for microwave that caught fire. Upon arrival the customer stated they tried heating a sandwich for two minutes, during constant power outages due to construction on surrounding street, in microwave when unit caught fire between turn table glass plate and the inner microwave cavity. I inspected the turn table motor but found no damage nor any damage within turntable motor cavity under unit. I did find a portion of the inner cavity of cooking compartment had been scorched. I also found the glas turntable burnt and shattered, as well as balance ring melted to the inner cook compartment cavity.I called techline twice while on sight and spoke with Bruce and Ed sr#7730392561. Each advised that after running a minute test with water and verifying unit was still heating as designed. Both whirlpool techline advisors recommended we return with new turntable glass and turning ring and to finish removing discoloration and repair the damage paint areas in cavity then to run a 10 minute test with a bowl of ice and see if issue reoccurrs or is resolved. Office to reschedule once availability of parts is known ; ordrng 1 W11367904 (Tray turn table) and 1 W11252182 (Turn table ring) and 1 Unknown (White appliance touch up paint)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Leander, TX 78641
Kayman
Job Details: 03/30/2021
Arrived onsite returning for refrigerator with frozen FC door. I found the unit at room temp with standing water in the bottom of the FC. I inspected the drain tube in the back and cleared it of debris. I accessed the FC evaporator and didnt see any obvious signs of failure. I tested the bimetal and it tested good. I checked resistance of the heater and it was within range. Both RC and FC evaporator fans functioning as designed. I could hear the 3 way valve cycling as designed. Both rails and brackets felt good and not scratchy. I advised the customer that there may have been a intermittent defrost issue or the door was left open and ice began to form over the drain. I advised they monitor the unit over the next couple of days and let us know if the unit does not get up to temp. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED9270XW0
Near Buda, TX 78610
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect dryer for not spinning, upon inspection found the dryer initiating a cycle but not starting a spin. Found the motor seized due to lint buildup, cleared all lint and found the motor completely blocked, Replaced motor and cleared all lint, Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78717
Justin
Job Details: 03/30/2021
"I arrived on site for a refrigerator that was not making ice. The customer tasted he found the line frozen and replaced that already, he replaced the inlet valve, and the IM heater. He stated it began working for a while after that and has stopped again. I tested the temps in the FC and it was 1?F, the RC was at 34?F, and the ice box was at 20?F. I put the unit into diagnostics mode and I found the IM fill tube heater on, the ice box fan would turn on, the ice box thermistor passed, the IM valve hummed but did not fill the IM mold, the IM had no error codes, and the IM harvested fine. I gained access to the valve and line. I found the valve good and the line was not frozen. I bypassed the filter and the water would then dispense. The customer stated the filter was newer. The customer had a second filter and we switched them out. The water was now dispensing water in test 45 in diagnostics. The unit had a bad filter. The unit is now working as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Jarrell, TX 76537
Wesley
Job Details: 03/30/2021
"Arrived onsite for unit shaking during spin cycle, ran unit on test 12 unit ran full speed spin perfectly. No error codes. Advised customer that unit can shake on off balance loads that can be any size or material. Cleared wl hose to repair false reading induced off balance loads. All checks good."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Manor, TX 78653
Andy
Job Details: 03/30/2021
Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start device. Removed failed part and replaced with new from stock. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Marcos, TX 78666
Andrew
Job Details: 03/30/2021
"Arrived on site to test unit for excessive shaking. Found unit was not leveled causing tub to lean toward front left corner making the tub shake while in spin. Leveled unit and ran calibration cycle, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Matthew
Job Details: 03/30/2021
Arrived onsite for wall oven not functioning correctly. Upon inspection found controls were not functioning correctly. Selecting bake or broil would not start function. Replaced main control and reset unit. Tested unit and unit is functioning properly. Recommended customer reconnect unit to WiFi for updates . Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Leander, TX 78641
David S
Job Details: 03/30/2021
Arrived on site for washer showing error code f21. I inspected the unit and work area. I found standing water in the washer tube. I removed the water and inspected drain filter. I found the drain filter completely clogged. I removed the debris in the drain filter. I tested the unit and found it draining properly. I spoke to the customer about the repair.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Leander, TX 78641
Justin
Job Details: 03/30/2021
Arrived on site for dishwasher still throwing F9E1 error code. Upon further inspection I found water in the tub and I manually drained the unit. The unit drained as designed. I inspected the drain line and found it not clogged and routed correctly. I gained access to the drain and found it still in good shape and with no loose connections. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and it ran through as designed and drained at the end. I found that the vent was motor was throwing the unit off when running a normal cycle. We will need to order the vent was motor and replace it. Office to reschedule.; ordrng 1 W11416460 (Vent Motor) and 1 W11184028 (Vent Motor Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Elgin, TX 78621
Andy
Job Details: 03/30/2021
Arrived on site for refrigerator light not operating. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new from stock. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, TX 78753
Matthew
Job Details: 03/30/2021
"Arrived onsite for freezer door hard to open. Upon inspection found failing slides. Replaced slides, tested unit and unit is functioning properly. Job complete"
We serviced a
GE DISHWASHER
Model HDA2000G04WW
Near Austin, TX 78758
Scott
Job Details: 03/30/2021
"Arrived on site ,replaced housing and solenoid . Ran test wash and drain . All checked good . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/30/2021
Arrived on site for Not Heating - Electric Dryer. Ran temps and dryer was not heating with hose off or on. Tested continuity on the thermal fuse and it tested faulty. No evidence of water build up in dryer vent as discovered during a previous repair. Removed thermal fuse and installed new thermal fuse. Dryer heating as designed. Customer stated the vents were recently cleaned again and a good amount of lint came out of the duct during cleaning. Air flow was good while testing. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect refrigerator leaking water from ice maker. Upon further inspection, I found a large block of ice that had formed under the ice bin from the ice maker leaking water and it running down the ice bin door and settling under the ice bin. I tested the ice maker in test 57 and it harvested as designed. Tested in test 45 and it filled and did not overflow.I will replace the UI and leave the unit upon return service. No water leaks observed during service.; ordrng 1 W11405309 (UI) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, TX 78613
Justin
Job Details: 03/30/2021
Arrived on site for a dishwasher with a broken dispenser. Upon further inspection I found the spring bad on the dispenser as before. I installed a new dispenser and ran a test cycle in diagnostics with the outer door off to verify there was a good seal on the dispenser and it was not leaking. No leaks observed at the time of service. The dispenser opened as designed during the test cycle. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS09
Near Austin, TX 78749
Leonardo
Job Details: 03/30/2021
Arrived on site to test unit for error code. Found relay error and console and sensor error. Ordering new console and sensor. Will replaced board console and sensor. Fan is coming on thinks unit is hot when its room temp. ; ordrng 1 W11093258 (Console) and 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Buda, TX 78610
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect fridge for a loud noise during operation, upon inspection found the unit vibrating against cardboard, added sound pads and adjusted fee. No sound heard. Complete"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 03/30/2021
"Arrived on site for right rear burner not lighting properly, and oven temp being off. I inspected the cooktop burners.I found the right rear orfice restricted . I cleared the restriction and tested the burner. I found it working as designed now. I did a temp test on the oven at 350. The oven preheated to 400 degrees and maintained an average temp of 350. The unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HS0
Near Round Rock, TX 78665
Kayman
Job Details: 03/30/2021
Arrived onsite for PEX. I replaced the microwave and tested the unit. The new unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/30/2021
Arrived on site for dryer not drying clothes. Placed in diagnostics and F2E1 came on (stuck UI button). Used thermocouple to test temps and dryer is heating as designed. Customer explained that heating was not the issue but instead the dryer was running too long and items inside were dry. Tested moisture sensor and it is operating as designed. Found front left leg was not lowered. Lowered front left leg and dryer now sits evenly on the tiled floor allowing clothes to make proper contact with the moisture sensor. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, TX 78734
Brandon
Job Details: 03/30/2021
"Arrived on site for customer complaint of loud noise, I tested dryer for about 20 minutes with no abnormal noise, tested good."
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Austin, TX 78746
Kevin
Job Details: 03/30/2021
"Arrived on site and inspected range and found cooktop surface is broken on the corner. Found burner Assembly screws are rusted and or missing on the front right burner, front left burner, and possibly the Right rear burner. Screws will need to be drilled out and the orifice holders would need to be replaced in order to reassemble the cooktop surface.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Cedar Park, TX 78613
Justin
Job Details: 03/30/2021
"Arrived on site for a refrigerator making a loud noise. The customer stated the noise is coming from the FC and can hear it in the vents in the RC. She also stated it is not cooling properly and the IM are no longer working. I tested temps and found the FC at 23?F and the RC at 38?F. I attempted to get the unit into diagnostics mode but the UI was freezing up. Once I got the unit into diagnostics I found the FC thermistor open, and I tried to force defrost in the FC and it did not turn on. I gained access to the FC evap and found significant frost build up. I found the noise coming from frost build up on the ice box fan. I found the thermistors in the FC open and needing to be replaced. I will need to order the harness and replace. I ordered the harness with the thermistor and office will need to reschedule.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Fort Hood, TX 76544
Al
Job Details: 03/30/2021
Arrived on site and inspected washer lid lock issues.Customer also advised the unit skips cycles and sounds extremely loud during spin cycle
We serviced a
WHIRLPOOL DRYER
Model WED9400SU1
Near Kyle, TX 78640
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect dryer for not heating. Upon inspection found the dryer element no longer heating at all, tested the wires and found no resistance through element. Replaced element and cleared lint. Tested unit and found no issues. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Belton, TX 76513
Jonathan M
Job Details: 03/30/2021
"I called Techline and spoke to Joel SR# 7729650042. He advised since the thermistors showed the unit to be in the range of the temps recorded, the issue would have to be with a sealed system issue. They advised that if the unit did not have a defrost issue and the thermistors were reading correctly, the unit would have to have a leak or a failing compressor. Spoke to CS and was advised to order the refrigerator side evaporator due to a prior defrost issue in the refrigerator compartment. Ordering parts and office will need to contact customer about her reschedule date if authorization is given. Please schedule for at least three hours for repair. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite to replace wiring harness. Replaced wiring harness. Tested unit in bake mode. Unit was heating up with no error code returning. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Austin, TX 78704
Jacob
Job Details: 03/30/2021
Arrived onsite for seal in the dryer door had fallen out. Looked at door. Was able to get seal back on to the door. Tested door. No issues at this time.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
David S
Job Details: 03/30/2021
Arrived on site for wall oven power cycling its self. I power cycled the break and found the unit still resetting itself. I replaced the main control and the console. I powered the unit back on and found it working as designed. I tested the bake and broil. Both elements come on. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Manor, TX 78653
Andy
Job Details: 03/30/2021
"Arrived on site for microwave debris coming from unit. Tested and inspected unit and found debris in unit, cleaned and vacuumed out. Tested and all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 03/30/2021
Arrived onsite for unit range not operating. Upon arrival pulled unit found unit terminal cover was damaged and only had one screw took photos to document. Found terminal block was undamaged and tested voltage found that red wire was hot but black was not hot from outlet unit is only receiving 120 volts. Showed customer. Unit will require and electrician to look at outlet to make sure voltage coming in is fixed to 240. Ordering new cover terminal and screws. ; ordrng 1 WPW10326122 (Cover) and 2 W11233072 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78626
Tommy
Job Details: 03/30/2021
Arrived onsite for dishwasher to draining. Upon arrival found unit drain operating and unit had no error codes. Found unit drain hose was incorrectly installed hanging low bringing water back into unit after drain. Adjust hose. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Pflugerville, TX 78660
Matthew
Job Details: 03/30/2021
"Arrived onsite for range duel element not working. Upon inspection found failed LF element. Replaced element, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Round Rock, TX 78665
David Z
Job Details: 03/30/2021
Arrived on site to install parts to resolve leaking refrigerator. Replaced filter inlet line and Pex supply line. Ran water and found no drips or leaks present. All is working as designed with no water leaks found. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78730
Kevin
Job Details: 03/30/2021
"Arrived on site and found diffuser is noisy, replaced it and new diffuser sounds correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cedar Park, TX 78613
Kayman
Job Details: 03/30/2021
Arrived onsite for refrigerator with light issues. Upon inspection I found the FC light dead. I toggled the door switches but got no response from the lights. I replaced the FC light module and the unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Burnet, TX 78611
Cliff
Job Details: 03/30/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced strike and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR COOKTOP
Model JEC3430HS00
Near Pflugerville, TX 78660
Scott
Job Details: 03/30/2021
"Arrived on site ,cleaned cooktop glass. Installed lens light and grommet on switch . Lens and grommet are secure on glass . Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite for unit not heating to dry clothes. Tested unit. Unit not heating. Upon further inspection. Found that the igniter was not glowing to start the process. ordered part. Office to reschedule.; ordrng 1 279311 (ignitor kit & bracke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Del Valle, TX 78617
Jacob
Job Details: 03/30/2021
Arrived onsite for ice maker not making any ice. Looked at the unit.found that the water from the wall was not turned on turned on water. Got ice maker to call for water. No issues at this time. Let tenant know that it takes 3 days to get a full bin of ice. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM2
Near Leander, TX 78641
David S
Job Details: 03/30/2021
Arrived on site for dishwasher leaking. I spoke to the customer and they just wanted the dishwasher looked at and inspected since they had flooding in the house. I inspected the wiring and insulation and found everything in good order. I powered the unit on and ran a diagnostics cycle I found it working as designed. I found 2 of the upper rack wheels broken..; ordrng 2 WPW10350401 (Upper rack wheels)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mustang Ridge, TX 78610
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect washer for water level issues, but upon inspection customer stated the dryer was the unit having the issues, tested dryer and took pictures of unit. The customer will need to clear ducts. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, TX 78745
Richard
Job Details: 03/30/2021
Arrived onsite for the refrigerator leaking water. During testing found no leaks. Ice maker water line is dry and main water line going to valve is dry. Ice maker cycled and filled and no leaks detected complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT22INLHW3
Near Spicewood, TX 78669
Brandon
Job Details: 03/30/2021
"Arrived on site to evacuate and recover r-134a refrigerant, I evacuated and recovered refrigerant so customer could have the unit dumped.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Leander, TX 78641
David S
Job Details: 03/30/2021
"Arrived on site to install previous diagnosed parts. I gained access to the gearcase. I removed the failed gearcase. I installed a new gear case, splutch assembly, and belt.no ran a calibration cycle on the unit. I also ran a diagnostics cycle and found the unit working as designed. Job complete. No water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Austin, TX 78728
David Z
Job Details: 03/30/2021
"Arrived on site to diagnose dryer that was heating and not spinning. Removed front panel and found belt cult and loose. Found tensioner unseated and tipped over. Replaced belt and tensioner. Retested and unit is now heating and spinning. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 03/30/2021
"Arrived on site to inspect dishwasher for not starting correctly due to broken button, upon inspection found the button sagging due to a broken support, replaced UI with supports and tested unit, unit worked to specs with no issues. Complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Georgetown, TX 78633
Lou
Job Details: 03/30/2021
"Arrived on site to inspect cooktop ignitors continuously arcing. Upon further inspection, I tested the burners and found the front right burner constantly arcs and never ignites. I found that the small burner cap brass washer is missing. Also found that the unit is not secured to the countertop. I am ordering the burner cap assembly, CNOTE-LSO PER CUSTOMER REQUEST and a CNOTE-PARTS RESEARCH-CLAMPING BRACKETS & SCREWS. No gas leaks detected during service, office to schedule return service. ; ordrng 1 W10836474 (Burner cap assembly) and 1 CNOTE (RESEARCH PARTS-CLAMPING BRACKETS & SCREWS) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS0
Near New Braunfels, TX 78130
Andrew
Job Details: 03/30/2021
"Arrived on site to test replace recirculating pump, drain pump, reservoir pan and drain tube. Replaced parts, tested unit, unit is now operating as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/30/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found faulty filter in unit preventing water flow. Advised homeowner on findings and no further repairs needed at this time. No leaks were found at time of service.
We serviced a
KENMORE REFRIGERATOR
Model 106.4116931
Near Leander, TX 78641
David S
Job Details: 03/30/2021
Arrived on site for icemaker still not working. I inspected the unit and work area. I tried to jump the ice maker and found it would not jump. I tested voltage and only found 9 volts. I tested voltage at the control and found the same thing. I I am ordering another control and the emitter and receivers just Incase.; ordrng 1 W11088506 (Control) and 1 W10870822 (Emitter) and 1 W10898445 (Reciever)
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78744
Richard
Job Details: 03/30/2021
Arrived onsite for the oven not heating properly. Replaced control and temp sensor and oven tested good and its heating properly. Complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/30/2021
Arrived on site to diagnose a dishwasher that will not cycle. Replaced ui and vent and found no change. Owi will need to be replaced to complete repairs.; ordrng 1 WPW10705575 (Owi)