We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 04/11/2022
Arrived onsite for squeal and found idler pulley failing and squealing.Completed repair and tested. All checks good. Advised customer on repair.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Austin, TX 78749
Luis
Job Details: 04/11/2022
Arrived on site. Replaced defective freezer door checked door seal good tested dispenser working.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near New Braunfels, TX 78130
Andrew
Job Details: 04/11/2022
"Arrived on site to test unit for excessive shaking and not wringing clothes properly. Found error code f0e5(off balance). Found right rear suspension was not secured to cabinet and just hanging. No damage found and suspension rod was still working properly. Secured rod, tested unit, unit working great. Advised customer on loading procedures. Unit is leveled and no leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Manor, TX 78653
Joe Z
Job Details: 04/11/2022
Arrived onsite for unit displaying 'Check Vent'. Ran diagnostics and there were no error codes. Unit heats as designed. Found lots of lent build up on wall vent. Advised customer to have vent cleaned and recommended to have vent cleaned annually. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78626
Jonathan S
Job Details: 04/11/2022
"Arrived on site for dishwasher leaking water on left side. Inspected unit and work area. Inspected underneath and found water remaining in drip pan. Found unit unleveled leaning to the left. Adjusted leveling foot. Performed diagnostics mode and checked fault codes, found F8-E4 float switch opened. Ran test cycle and monitored operation. Found unit operating as designed and no water leaks detected. Ran test cycle again and same results. Spoke with customer on service performed. All tested good, no water leaks detected during service."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEW
Near Harker Heights, TX 76548
David Z
Job Details: 04/11/2022
"Arrived on site to follow up on refrigerator with failed damper. Replaced damper due to old one being rusted out and sticking. Tested and verified no further noise coming from damper. Unit is making a bizarre noise that I could not find the source of briefly, but isn't affecting function. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78751
Matthew
Job Details: 04/11/2022
Arrived onsite for dryer not heating again. Upon arrival inspected unit and found blown high limit thermostat again. Attempted to replace high limit but part was defective. Called SW for assistance. Jumped thermostat and tested. Found unit not cycling. Tested cycling thermostat and found not reading properly. Ordering cycling thermostat. Office to reschedule ; ordrng 1 279769 (Cutoff) and 1 WP3387134 (Cycling thermostat) and 1 W10854240 (Timer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78723
Scott
Job Details: 04/11/2022
Arrived on site for no fill dishwasher . Found in diagnostics motor error code . Test wash DW would fill but wash motor wouldnt come on . Found molex connector was isnt installed into motor . Reinstalled connection. Reran diagnostics all checked normal. Wash motor is working . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Lou
Job Details: 04/11/2022
"Arrived on site to inspect refrigerator temps. Upon further inspection, I found both compartments not cooling properly. I found ice on the FC evap cover. I removed the cover and found the evaporator engulfed in ice/frost. Using my steamer, I removed the ice from the thermistor and tested ohms and found the thermistor reading 3461ohms, which at temp readings, its reading that its approximately 67 degrees. I removed and replaced the thermistor and tested and its reading properly now. I placed the unit in diagnostics and tested the defrost heater and it is operating as designed. I left the heater on to help remove the ice and using my steamer, I removed the remaining ice. I found the suction line badly bent where it does into the cabinet liner (photo). I recommended that the customer monitor the unit and if they notice ice/frost on the evap cover again to call it in for service. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78626
Jonathan S
Job Details: 04/11/2022
"Arrived on site for dishwasher leaking at door. Inspected unit and work area. Found rack stopper broken on left side. Removed stopper and installed new (TS). Removed door panel to inspect for traces of water, none found. Performed diagnostics mode and monitored test operation. Inspected underneath unit and no signs of water. Found bottom spray arm not turning properly. Found dish in bottom interfering with spray arm (see SD-pic). Removed dish and continued to monitor test cycle. Found suds buildup in unit, spoke with customer on suds. Found unit operating as designed, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Austin, TX 78739
Matthew
Job Details: 04/11/2022
"Arrived onsite for washer making tapping noise when spin cycle starts. Upon arrival tested unit with load. Found that when the spin cycle first starts for the first few seconds there is a tapping sound. After that the spin cycle is normal. Called tech line for assistance. Tech stated that the beginning of a spin cycle the load is trying to balance itself. Some of the noise could be caused at that stage, then leveled out. Provided SR#7733329543. Also recommended taking off top and back panel to inspect for anything loose. Did as instructed. Did not find any loose cable, hose or wire harness. Documented with tech line. Test load competed as designed with the exception of the noise at the beginning of the spin cycle. Customer stated noise is present on every load. Customer will monitor but more than likely will be reaching out to Maytag."
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Kyle, TX 78640
Matthew
Job Details: 04/11/2022
Arrived onsite to drain washer for customer. Job complete
We serviced a
GE DRYER
Model GTD18ESSJ0WW
Near Kyle, TX 78640
Matthew
Job Details: 04/11/2022
"Arrived onsite for dryer not staying on. Upon arrival found drum not turning, drive belt failed. Unit will need belt replaced. Bringing back prescreened parts including start button. Office to reschedule ; ordrng 1 WE03X29897 (Belt) and 1 WE03X31620 (Idler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/11/2022
"Arrived on site for refrigerator making abnormal noises and not freezing in FC. Ins unit and work area. Found FC not defrosting. Performed diagnostics mode and tested defrost cycle. Found unit unit not staying in defrost mode. Contacted service manager with failure. Found main control not available at this time. Tested unit by just replacing UI. Performed diagnostics mode and tested defrost operation and found unit defrosting. Measured temperature in FC and on heater. Continued to monitored defrost cycle until water was dripping in condenser drain pan. Informed customer to allow about 1 week for defrost cycle to catch up and operate as normal No water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78724
Scott
Job Details: 04/11/2022
Arrived on site for washer not finishing cycle . Ran diagnostics got long drain error code . Unit is taking long time to drain . Ordering drain pump . No water leaks detected at time of service. Call to set return ; ordrng 1 W10775446 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Scott
Job Details: 04/11/2022
Arrived on site for microwave tripping breaker . Maintenance had switched out breaker days before service call . Tenent has been using it since replacement . Ran diagnostics and heated water up with lights and fan on high. Couldnt duplicate tripping breaker . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78750
Justin
Job Details: 04/11/2022
"Arrived on site for a refrigerator that wont dispense ice. I tested the unit and found the impeller was stripped on the auger motor. I could not remove the impeller. Ordering the ice box divider to install. We will return with the spacer, impeller, and auger motor to install as well. Office to reschedule. ; ordrng 1 WPW10309864 (Ice Box Divider)"
We serviced a
WHIRLPOOL WASHER
Model WFW5090GW
Near Austin, TX 78749
Kevin
Job Details: 04/11/2022
"Arrived on site and inspected washer and found debris on glass causing door seal to leak. Instructed customer on how to keep this area clear to prevent seal from leaking. Started a normal cycle with a blanket to demonstrate how to confirm visually that seal is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Austin, TX 78702
Scott
Job Details: 04/11/2022
"Arrived on site for control readout fading and missing some leds and right front burner not lighting properly . Found igniter on burner head failing . Due to rusting of screws May need all burner heads ,orifice holders and screws . Also one knob is cracked at stem. Will need AUTHO . No gas leaks detected at time of service. Call to set return ; ordrng 1 Auto and 2 W10515455 (Front burner heads)s and 1 W10515454 (Left rear) and 1 W10515453 (Right rear) and 8 3400701 (Head screws)s and 1 W11023139 (Knob) and 1 W10473936 (Left front orfice) and 1 W10473932 (Left rear holder) and 1 W10474166 (Right front holder) and 1 W10474162 (Right rear holder)"
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Austin, TX 78704
Scott
Job Details: 04/11/2022
"Arrived on site for dryer shutting off after couple mins . No error codes . Ran resistance on electrode harness , found slightly out of range . Replaced thermistor ,harness , and control. Ran dryer , all checked normal. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78641
Lou
Job Details: 04/11/2022
"Arrived on site to inspect range control panel issues. Upon further inspection, I found the stainless trim was tilted and not installed correctly at the manufacturer. When I went to replace the panel, I found the part prescreened for today was damaged. I am ordering the control panel and RNING TECH TO INSPECT. Scheduled turn service for 04/15/22. No gas leaks detected during service.; ordrng 1 W11097777 (Control panel) and 1 CNOTE (Returning tech to inspect new panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Lou
Job Details: 04/11/2022
"Arrived on site to inspect dishwasher control panel not changing selections. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I removed the outer door panel and inspected the control and found it not secured to the control panel on the left side clip (photo). Adjusted the control and reassembled and placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Lou
Job Details: 04/11/2022
"Arrived on site to inspect dishwasher not cleaning properly. Upon further inspection, the customer advised that the unit is not heating and the unit is not cleaning. I placed the unit in diagnostics showing error codes F7E1 & F4E3. Cleared the codes and continued with testing. While testing, I checked amp draw to the components and found the wash motor getting up to 2amps which is too high. Also found the element is bad. I removed the outer door panel and tested the motor and element at the control and found both bad. Also found the vent leaking water from the gasket area. I am,ordering the sump/motor assembly, vent and element and office to schedule return service. Other than the vent gasket, no other water leaks observed during service.; ordrng 1 W10518394 (Element) and 1 W10518394 (Vent)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near Georgetown, TX 78628
Lou
Job Details: 04/11/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F7E2. Cleared the code and continued with testing. Once the unit dispensed water into the tub and the motor was to come on, the drain pump came on and drain the water from the unit and the error code reappeared. I removed the outer door panel and tested the motor from P5-1 to P5-2 and got 16.6ohms. Tested the harness and it was good. I am ordering the sump/motor assembly and main control and office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W11460946 (Sump/motor assembly) and 1 W11572097 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 04/11/2022
"Arrived on site to repair unit for defrost issue, I replace UI, control, and fan motor with thermistor, heater tested good ice box fan tested good, instructed customer to allow 24 hours to fully adjust."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78726
Justin
Job Details: 04/11/2022
Arrived on site for a dishwasher not draining properly. Per last repair I found the damper on the drain hose not opening fully. This was causing the unit to drain very slow. I installed the new drain line and found the water flow coming from the line significantly stronger. I filled and drained the unit several times. I found the unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78726
Justin
Job Details: 04/11/2022
"Arrived on site for a washing machine making a loud noise and leaking. Upon arrival the customer stated both issues are intermittent. I put the unit into diagnostics mode and found no stored error codes. I ran a test cycle and a high spin. I could not replicate the leak, but was able to hear a loud screech on the ramp up for spin. I gained chess to the bottom of the unit me found the belt wearing down with debris everywhere. I removed the cam and found some excess play in the gearcase shaft. Due to this we will need to replace the gearcase, belt, and cam. We will return with all parts and gearcase already on order. Office to reschedule. ; O-emld tckt"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS2
Near Austin, TX 78732
Justin
Job Details: 04/11/2022
"Arrived on site for a microwave receiving an F8E5 error code. Upon arrival the customer stated that they had replaced the MW switches themselves, and afterwards the error code was being thrown. The unit was working, but they could not clear the error code. I put the unit into diagnostics mode and found stored error codes F8E5 for exhaust sensor error and F4E9 for popcorn sensor error. I gained access to the control and found the sensors unplugged. I plugged them in and the unit was then working as designed.
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Spicewood, TX 78669
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit not draining and leaking, found clog at disposal, I removed clog, unit tested good, instructed customer to clean unit."
We serviced a
KENMORE DRYER
Model 110.670876
Near Spicewood, TX 78669
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of loud noise and then unit stopped working all together. Found broken idler and belt, I replaced idler and belt, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Andice, TX 78628
Lou
Job Details: 04/11/2022
"Arrived on site to inspect refrigerator making loud humming noise. Upon further inspection, the customer provided a video of the noise and immediately I could tell it was the fan hitting ice. I removed the bottom crisper drawer and found a block of ice on the RC evap cover (photo). I attempted to remove some the ice/frost and could tell the evap drip pan was badly warped. I had my customer sign the waiver of damages from defrosting refrigerator and recommended that the customer pull the unit out and unplug it and place towels around the back of it to help absorb any water that may leak when defrosting the unit. I advised the customer on what parts needed to be replaced. Due to the amount of ice on the evaporator, I rescheduled for 04/20/22 (at customer request) and ordered a CNOTE-LSO and AUTHORIZATION to replace the RC evap motor/harness, support, UI, and drip pan kit. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 CNOTE (AUTHORIZATION)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78669
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit not making ice, found failed ice maker, I replaced ice maker, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78738
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit not powering on, found breaker was tripped, customer is having some work done on the house and the workers may have flipped the breaker. I tested unit, unit tested good,
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW0
Near Lakeway, TX 78734
Brandon
Job Details: 04/11/2022
"Arrived on site for customer complaint of unit not starting, found broken door switch, I replaced switch, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Pflugerville, TX 78660
Wesley
Job Details: 04/11/2022
Arrived onsite and found multiple f7 error codes open motor circuit and unable to reach target rpm. Wiring looks good and can hear motor attempting to turn but just humming. Unit is unobstructed. Basket spins freely. Ordering motor to repair. ; ordrng 1 W11026785 (Motor)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Pflugerville, TX 78660
Wesley
Job Details: 04/11/2022
Arrived onsite and used the harness to repair the wiring issue to the hot plate. Unit is now operating as designed. All checks good. Advised customer on the repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Pflugerville, TX 78660
Wesley
Job Details: 04/11/2022
Arrived onsite for blown thermal fuse. Repaired unit. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Pflugerville, TX 78660
Wesley
Job Details: 04/11/2022
Arrived onsite for unit not drying clothes quickly. Found unit is duct is not passing any air. Advised customer the duct needed to be cleaned to restore proper drying function.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Wesley
Job Details: 04/11/2022
Arrived onsite and found clogged drain hose. Replaced drain hose and restored function. Unit is now operating a designed. All checks good. Advised customer on maintenance.
We serviced a
ROPER WASHER
Model RTW4640YQ0
Near Hutto, TX 78634
Wesley
Job Details: 04/11/2022
"Arrived onsite for not completing a cycle and found unit would not activate the drain while onsite, even though it had drained out the last load for the customer. Ordering control and drain pump to repair. ; ordrng 1 W10484681 (Control) and 1 WPW10276397 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Round Rock, TX 78664
Wesley
Job Details: 04/11/2022
Arrived onsite and tested unit for grinding noise. Found drum contacting back support panel and scraping once per rotation. Ordering drum and returning with repair kit parts. Advised customer on wait time for drum.; ordrng 1 W10541657 (Drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78749
Luis
Job Details: 04/11/2022
"Arrived on site for no ice. Found broken wires at door hinge,repaired broken wires,ran diagnostics icemaker ran through a harvest cycled and filled with water.
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS
Near Austin, TX 78749
Kevin
Job Details: 04/11/2022
"Arrived on site and inspected range and found upper oven bake igniter has failed.; ordrng 1 WPW10324738 (Igniter) and 1 WP7432P143-60 (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QHS00
Near Austin, TX 78737
Kevin
Job Details: 04/11/2022
"arrived on site and inspected refrigerator and found ice production is good, there is no Filter on this model ice taste cannot be changed. Took pictures. Found water dispenser nozzle has broken off overtime and water is not directed into cup from dispenser. Took pictures. Requested parts research to see if a new nozzle is still available nothing is shown in the parts breakdown that is applicable. If If part cannot be found water dispenser cannot be corrected. This does not affect the overall cooling operation of the refrigerator; ordrng 1 Partsresearch (Dispenser nozzle)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFU17F5HWN
Near Austin, TX 78748
Luis
Job Details: 04/11/2022
"Arrived on site for cooling complaint. Removed evaporator cover found weak frost pattern only on upper row of evaporator coils unit will need a new compressor, evaporator and heat exchanger.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78748
Luis
Job Details: 04/11/2022
"Arrived on site for filter issues. Diagnosed a defective filter head,replaced filter head assembly,customer will order a new filter"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78745
Luis
Job Details: 04/11/2022
"Arrived on site for no cool. Fans running,compressor not powered on,removed compressor cover found start device disconnected from compressor,installed start device powered unit on compressor powered on"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78704
Luis
Job Details: 04/11/2022
"Arrived on site. Installed new main control powered unit on tested water dispenser passed,ran icemaker through a cycled passed filled with water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Luis
Job Details: 04/11/2022
"Arrived on site for no ice. Found wrong icemaker installed to unit,unit will need updated R600 icemaker assembly; ordrng 1 W11517113 (Icemaker)"
We serviced a
ROPER DRYER
Model RED4516FW
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/11/2022
"Arrived on site and inspected dryer and found it is heating properly, found that after running only a few minutes timer is showing 126? surface temperature. Customer states are timer to stop move and cycle never ends. Replaced timer, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Driftwood, TX 78619
Kevin
Job Details: 04/11/2022
"Arrived on site and inspected refrigerator and found several interior lights are dim, replaced two LED modules and all interior lighting is now correct and working properly, job complete"
We serviced a
KITCHENAID COOKTOP
Model KGCU462VSS02
Near Georgetown, TX 78633
Lou
Job Details: 04/11/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the front left burner head not making good contact with the cooktop and the other ignitors arcing while using the front left burner, I removed and replaced the burner head and cap and also installed the griddle cover. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, TX 78681
Wesley
Job Details: 04/11/2022
Arrived onsite and replaced the motor and the capacitor to restore motor function. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Kyle, TX 78640
Kevin
Job Details: 04/11/2022
"Arrived on site and found wave guide cover is burnt, inspected waveguide and found it was damaged when magnetron failed. Microwave cant be repaired due to damage, reported to techline 7733392690"
We serviced a
GE RANGE
Model JGP328WEC2WW
Near Kyle, TX 78640
Kevin
Job Details: 04/11/2022
Arrived on site and found only one owner is attempting to ignite. Attempted to disassemble cooktop but left front and right rear burners are seized and will not separate. Cooktop cannot be repaired if it cannot be opened/disassembled. Job complete
We serviced a
KITCHENAID COOKTOP
Model WCG55US6HS00
Near Mustang Ridge, TX 78610
Kevin
Job Details: 04/11/2022
"Ive done site and replaced all broken knobs, cooktop is now correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Austin, TX 78754
Joe Z
Job Details: 04/11/2022
Arrived onsite for Freezer Refrigerator Ice maker Refrigerator leaks when ice maker fills. Upon arrival found supply water turned off. Turned on water and and ran a harvest. During harvest during call for water found water leaking from fill valve. Fill hose was not secured to the fill valve. Secured the fill line to the valve. Test the unit and no longer leaking. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Manor, TX 78653
Joe Z
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed parts. The box was a mis tagged and will need to reorder fabric softener dispenser. Office to reschedule ; ordrng 1 W11569112 (Fabric softener dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manor, TX 78653
Joe Z
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed parts. Replaced water tubes and connectors. Tested unit and unit operates as designed. No water leaks present at this time time. Job complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SB0A
Near Nolanville, TX 76559
Tyler
Job Details: 04/11/2022
Arrived on site for dishwasher not turning off. Upon arrival confirmed issue and found i30 error in diagnostics. I then found after running unit multiple times unit had two leaks (one from drain motor and second from fill cup on left side compartment). Was able to repair leaking cup but will need office tor reschedule once availability of part is known to replace drain motor.; ordrng 1 A00044305 (Drain motor)
We serviced a
GE REFRIGERATOR
Model GSE25GSHBCSS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/11/2022
Arrived on site for fridge not dispensing water or ice after previously installed water filter from the customer. Upon further inspection found that the filter is still good that the customer had installed but the head assembly had failed not allowing it to seal to the filter correctly. After installing a new filter head assembly I reassembled and tested the unit and found no leaks at water valve or filter connections and found icemaker and dispenser fully functioning as design and inform customer to give unit 24 hours to fill the bucket back up. Call complete
We serviced a
GE REFRIGERATOR
Model GSS25XSNABS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/11/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed complaint and found major defrost issue leading to ice build up in fc blocking airflow. Found defrost heater and thermostat failed causing issue. Requested a few days to look at all options before continuing with any repairs. Call complete
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2022
"Arrived on site to test unit for clicking sound. Found metal hanger caught underneath washer rubbing on rotor. Removed obstruction, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model RT21LMXKQ06
Near Killeen, TX 76542
Tyler
Job Details: 04/11/2022
Arrived on site for refrigerator leaking water from fc and rc onto floor. Upon arrival confirmed complaint. Upon further testing I found cause of failures occurring from a collapsed and clogged drain line. Causing backfilling into fc and rc vents. Tried removing clog but found drain still restricted and tube in liner is inaccessible+has no part available to be repaired and has lead to an over saturated liner and is ruining foam in liner. Unit will need replacement. Call complete ; ordrng 1 Cnote (Needs ahs notified of unrepairable liner+drain line in insulation)
We serviced a
JENN-AIR OVEN
Model JJW2430IL01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2022
Arrived on site to test unit for weld joint on racks broke causing issues. Verified racks had separated at weld joint. Replaced center and bottom rack needing new upper sliding rack. Office to reschedule. ; ordrng 1 W11256305 (Sliding rack)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Killeen, TX 76549
Tyler
Job Details: 04/11/2022
Arrived on site for washer not removing detergent after previously being repaired upon arrival reconfirmed issue and found agitator screw had fallen off due to not having enough locktight on threading. Made repair with spare locktight screw (from truck stock) and reassembled and tested unit with laundry in it to verify unit could complete normal cycle. Found detergent mixing into water as designed. Call complete ; ordrng 1 W11223765 (Screw (was Tg truck stock) dont order)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Canyon Lake, TX 78132
Andrew
Job Details: 04/11/2022
Arrived on site to replaced RC evap motor with harness and drip pan. Found unit was already disassembled and defrosted upon arrival. Noticed bottom mounting point for center rail was broken and linear was damaged. Not confident repairs would hold as foam in linear is completely exposed and would have continuing issue with air leak. Advised to contact customer care. Collected service fee. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS2
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/11/2022
"Arrived on site to test unit for top dishwasher not draining. Found obstruction in drain pump and drain hose kinked. Removed obstruction and routes drain hose properly. Installed high drain loop, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model JJW3830DP02
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/11/2022
Arrived on site to test unit for light turning itself on and UI acting erratic. Found unit not connected to WiFi and message prompting unit will attempt to reconnect. Customer did not have app downloaded. Verified software version 13.00.00 would need to be updated in system to 14.00.00 or greater per service pointer W11251040B. Gave customer phone number to WiFi connectivity team and advised to download app.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2022
"Arrived on site to test unit for no ice production. Found ice bin was hot when door opened. Cooling plate was extremely hot. Water level sensor was not recognizing proper water levels. Recirculating pump not engaging and reservoir drain pump was pulsating. Also found bin thermistor was stuck open. Recommend replacing pump harness for corrosion, drain and recirculating pumps for corrosion and damaged. Water level sensor that comes with recirculating pump assembly, Control for fluctuating voltages. Bin thermistor and water tubes to prevent future pump issues as excessive calcium build up present. Customer stated he would think about getting unit repaired.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakeway, TX 78738
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for unit not washing. Test unit and found bad fill valve. Replaced fill valve . Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed refrigerator door gaskets and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Round Rock, TX 78664
Vincent
Job Details: 04/11/2022
"Arrived on site to inspect dryer, CX had explained to me that unit was chewing up the close, I did further inspection and found drum seals worn out, replaced old 26th new seals. I tested unit and its working as designed, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose a refrigerator that is not sealing properly. Found fc gasket not meeting cabinet. Reshaped gasket using applied heat. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS08
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose a refrigerator that is leaking from fc. Found evap drain frozen over and thawed drain. Also cleared clog from drain tube. All is working properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose an ice machine that is not turning on. Found external drain pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose a washer that is not cycling properly. Found control error and fill error saved in control. Also noted gearcase bearing failing. Due to multiple failures and cost homeowner doesn't wish to proceed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Round Rock, TX 78665
Vincent
Job Details: 04/11/2022
"Arrived on site to inspect refrigerator rack, rack and fallen out of place and also found doors not leveled and not closing correctly, adjusted doors and remounted rack. There was no water leaks detected during service job completed."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Georgetown, TX 78626
Vincent
Job Details: 04/11/2022
"Arrived on site to install previously diagnosed parts, disassembled unit and installed new parts. I then calibrated the new gear case and ran a full diagnostics cycle. Unit is functioning as designed and no water leaks detected during service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Meadowlakes, TX 78654
Cliff
Job Details: 04/11/2022
Arrived on site to replace controls for refrigerator. Replaced pantry ui and main ui. Tested unit and all is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2022
"Arrived on site to test unit for shaking and dispenser leaking. Found model # on file was incorrect. Uploaded proper model number. Found no stored error codes. Found RR and LF leveling legs were off level, leveled unit and unit running smoother. Recommend replacing suspension and dispenser per service pointer W11481731. Office to reschedule. ; ordrng 4 W11545322 (Suspension)s and 1 W11524103 (Dispenser assembly)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Marble Falls, TX 78654
Cliff
Job Details: 04/11/2022
Arrived on site to diagnose a washer that will not spin clothes sometimes. Tested unit in diagnostics and found no failures or errors saved. Advised customer on findings and that unit may have shut down due to not being able to balance load. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78738
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for oven not getting to temp. Test unit and found average temp at 350 is at 366 with in range. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC558JSS00
Near Austin, TX 78738
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for left front burner not igniting. Test unit and found igniter not sitting correctly. Secured igniter correctly test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Austin, TX 78724
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for unit over heating. Test unit and found burned and melted control board and harness and sump and motor.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Austin, TX 78735
Leonardo
Job Details: 04/11/2022
Arrived on site to test unit for ovens not to temp. Showed customer how to do a calibration for the top and lower oven. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for no heat, tested unit found unit has zero ventilation with vent completely squished against back wall, advised customer to get this issue addressed before the repair but he insisted I get the repair done and he will fix ventilation, found shorted heater
We serviced a
GE DRYER
Model GTX22EASK0WW
Near San Marcos, TX 78666
Andrey
Job Details: 04/11/2022
"Arrived on site to test unit for door not latching, tested unit found broken latch,
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Belton, TX 76513
David Z
Job Details: 04/11/2022
Arrived on site to diagnose dryer with hard to open door. Found door was sticking closed and extremely hard to open. Chrcked strike and found it slightly ballooned out making it contact the catch extra wide. Replaced strike from latch kit. Tested and verified door is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Vincent
Job Details: 04/11/2022
"Arrived on site to install previously diagnosed parts, removed old parts and installed new parts and tested. Unit is working as designed, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite to install previously diagnosed pats. Upon inspection of new parts I found that the shaft had been seized to the basket will need to order a basket to complete job. Office to reschedule ; ordrng 1 WPW10521297 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/11/2022
Arrived onsite for refrigerator making noise when fc fan is running upon inspection I found that there was ice in the fan blades I removed ice and tested unit and found that the noise was no longer there. I found that the ice container broken I installed new container with damaged door compressor is aware of this and is OK with this. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Belton, TX 76513
David Z
Job Details: 04/11/2022
"Arrived on site to diagnose range with gas smell coming from of unit when not in use. On arrival I smelled the front of the valves at the manifold and found the Valve for the front left burner seemed to have a weak LP smell coming from it. Tightened the pipes and valve to manifold and tested. Couldn't smell any more gas after, but if issue persists customer advised we would replace manifold / valve to resolve. Reported findings to safety. Customer will follow up if issue persists, file 7733356216. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS0
Near Salado, TX 76571
David Z
Job Details: 04/11/2022
"Arrived on site to diagnose ice machine that wasn't producing ice and sounded like it was sucking air. I ran the unit on fast ice and found unit is filling and running normally. The fill valve does make a loud fill noise, but all is working. Issue seems like it could stem from a failing water level sensor, and the water valve has a service pointer with an updated quieter part. The door switch plunger is also a bit loose and having a hard time making good contact to trigger the panel and lights. Customer is going to see if unit makes ice again, but if not we need to order parts W10585391, 2313702, WP2149705, W10282106.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Salado, TX 76571
David Z
Job Details: 04/11/2022
"Arrived on site to diagnose washer with the lid locked and won't unlock. On arrival found lid in locked position, no power at console. Removed console and found the blinking light on the control dead, and control was not distributing voltage. Replaced control and retested. Verified proper function and lid unlocked. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
"Arrived on site to install previous diagnosed parts. Removed both RC gaskets and installed new. Adjusted gaskets with heat gun. Tested door operation. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
KENMORE REFRIGERATOR
Model 253.7034921
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
"Arrived on site for refrigerator only dispensing crushed ice. Inspected unit and work area. Found ice around solenoid and auger motor. Disassembled ice housing and removed ice. Performed diagnostics mode and cycled ice maker. Found ice maker staying at a tilt position and causing water to leak from ice maker. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Tested operation. All tested good, no water leaks detected during service. -
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/11/2022
Arrived on site for venthood fan motor not operating. Tested operation to verify failure and found unit just clicking when attempting to start operation. Measured voltage to fan and found none. Gained access to control and capacitor. Found yellow wire not connected to capacitor. Checked capacitor and found good. Found control at fault. Schedule return for Thursday the 14th. ; ordrng 1 W11293971 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Bastrop, TX 78602
Tyler L
Job Details: 04/11/2022
"Arrived on site for complaints of ice dispenser issues. Customer states that the ice chute door will open and close on its own and that some lights were flashing on UI. Took temperatures and found temperatures at 0 and 36 degrees. Found good frost pattern on evaporator. Tested water dispenser and found no issues. Tested ice dispenser and found no issues. Took video dispensing ice. Checked to see if any ice or debris was blocking the ice and found none. Verified all buttons are working on UI. Cycled power and heard the ice door pop loudly. Installed new control and found it would not program. Spoke to CS. Will need new control to complete. Reinstalled old control, returning new part. Office to reschedule.; ordrng 1 W10890094 (Control)"