We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78746
Scott
Job Details:
08/30/2022
Arrived on site for washer not responding to controls . Got unit in diagnostics after couple tries and power reset . No error codes. Unit kicked out at beginning of spin test. Motor and actuator checked normal. Replaced control. Ran calibration and diagnostics wash tests. Also ran a quick wash for 10-15 . No issues found . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Florence, TX 76527
Paul
Job Details:
08/30/2022
"Arrived onsite to inspect refrigerator not cooling in RC. I tested the temperature of the FC and it was 6? and dropping. I found that the evaporator in the RC was iced up. I tested the RC thermistor, it measured at 4.47 Kohms. I also tested the evaporator thermistor and it was 10.5 Kohms. The evaporator thermistor is way out of range and not reading correctly. I found the software in the GF2 control showing 6.0.0. The control and cover need to be replaced and will be covered per Technical Service Pointer #: W11329116C. I spoke with SC and confirmed this. I explained to the customer that the unit needed to be manually defrosted and went over defrost instructions with Ms. I also explained to mr the issues we see when the evaporator has been encased in ice and causing refrigerant leaks. Will return with the cover and the control. Office to RS.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78737
Luis
Job Details:
08/30/2022
"Arrived on site for water leaking. Diagnosed icemaker over filling,replaced icemaker ran harvest test passed,ran fill test passed water no longer over filling icemaker tray"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Coupland, TX 78615
Cliff
Job Details:
08/30/2022
Arrived on site to replace previously ordered parts for washer. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
David Z
Job Details:
08/30/2022
"Arrived on site to diagnose dryer that is providing no heat. On arrival customer informed me it takes 3 cycles to dry clothes. Ran unit and found it is heating, but not venting. Looked behind unit and could see lint all over from clogged ducting. Customer advised they need to have their vents cleaned, or have the builder check to make sure vent isn't crushed in the walls. Customer advised next visit we would need to charge if the vents are not cleared. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Hutto, TX 78634
Cliff
Job Details:
08/30/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by torn door seal and possibly control miscommunication. Control kit and rt side rc door gasket will need to be replaced to complete repairs. Return date set for 9/5. Customer will thaw unit prior to service and has signed waiver. ; ordrng 1 W10917313 (Gasket)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Taylor, TX 76574
Cliff
Job Details:
08/30/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS00
Near Austin, TX 78759
David S
Job Details:
08/30/2022
"Arrived on site for microwave making a grinding noise. I inspected the unit and work area. The customer stated she was using an aluminum tray that was microwave safe. I tested the unit with a cup of water and found it heating. I pulled the unit out and inspected the magnetron, capacitor, diode and wave guide. All look in good condition and no signs of a short. I advised the customer to not use the aluminum trays in the microwave any more. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HV0
Near Cedar Park, TX 78613
Kimo
Job Details:
08/30/2022
Arrived onsite to deliver burner cap. Upon arrival I dropped off the burner set.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78732
David S
Job Details:
08/30/2022
"Arrived on site for washing machine not signaling the end of the cycle. I inspected the unit and work area. I wiring diagram, tech sheet, quick reference, and owners manual. I also inspected the controls. This model does not come with a speaker to alert the end of the cycle. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78703
Scott
Job Details:
08/30/2022
"Arrived on site ,replaced element .ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76549
Tyler
Job Details:
08/30/2022
Arrived on site for dishwasher needing replacement of ui control. Upon arrival installed required part then reass and tested unit. Found unit functioning as designed. Call complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78681
Vincent
Job Details:
08/30/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit and had no power. Tested voltage from wall to the unit and only had 120v need 240v for it to operate. Advised CX to get an electrician to check the outlet since I did not see 240v. CX will contact us if any other issues continue. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Austin, TX 78750
David S
Job Details:
08/30/2022
Arrived on site for dishwasher flashing clean led. I inspected the unit and work area. I found the float switch broken and missing a connection. I replaced the float switch. I ran a diagnostics cycle and found the unit working as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrey
Job Details:
08/30/2022
"Arrived on site to test unit for not functioning properly, tested unit found drain pump not draining properly, replaced drain pump, ran diagnostics shift actuator will not actuate properly in constant rotation, replaced actuator, ran diagnostics, all components tested good , no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Lakeway, TX 78738
Luis
Job Details:
08/30/2022
"Arrived on site for ice build up. Found gasket not sealing correctly,remolded door gasket checked door seal good."
We serviced a
WHIRLPOOL WASHER
Model MHWE950WW01
Near Hutto, TX 78634
Cliff
Job Details:
08/30/2022
Arrived on site to replace previously ordered parts for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Hutto, TX 78634
Cliff
Job Details:
08/30/2022
Arrived on site to diagnose a dryer that is taking too long to dry on auto cycles only. Found blower thermistor out of range and it will need to be replaced to complete repairs; ordrng 1 WP8577274 (Thermistor)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Seguin, TX 78155
Andrey
Job Details:
08/30/2022
"Arrived on site to test unit for water leak, tested unit in diagnostics found all components functioning properly, not detecting and leaks around door or under unit, customer said it only happened once and they ran it last night with no issues, advised customer when loading dishes make sure no items are restricting spray arms from spinning freely and if leak does happen again take videos, at this time unit is functioning properly,no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Salado, TX 76571
David Z
Job Details:
08/30/2022
"Arrives on site to diagnose oven with lower oven not going above 180. Tested unit and found no heat coming from lower bake element. Tested elements and found them good with no indication of failure. Tested K3 relays at control and found lower oven K3 control relay had no power. Traced and found lower TOD had failed. Replaced TOd and tested. Verified unit working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Kimo
Job Details:
08/30/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 after doing so I tested unit and found unit operating as designed job complete no leaks.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near San Marcos, TX 78666
Andrey
Job Details:
08/30/2022
"Arrived on site to test unit for no heat, tested unit found unit has power but heater not engaging, checked voltage and unit only receiving 78vac from L1-L2, removed plug and found signs of arcing on the plug, advised customer to contact electrician to resolve this issue, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Killeen, TX 76542
David Z
Job Details:
08/30/2022
"Arrived on site to diagnose refrigerator that had no cooling at all present. Found unit providing no cool due to sealed system leak. Ordering parts for sealed system repair, also ordering lokring kit for aluminum evap. Sealed system tech needed. ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11502743 (Tubing) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 Lokring (Lokring kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Jarrell, TX 76537
Paul
Job Details:
08/30/2022
Arrived onsite to inspect washer to test it for running correctly. I found the unit not spinning correctly at the correct speed. I found the rotor bolt was loose and backed out. I tightened the rotor bolt and the unit started spinning correctly but the inner parts of the tub ring has been damaged in a few spots and will need to be replaced. The suspension sits low and will need to be replaced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW0
Near Killeen, TX 76541
Tyler
Job Details:
08/30/2022
Arrived on site for refrigerator needing previously diagnosed gasket and washer. Upon arrival installed required parts and tested door. Found it functioning as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Bertram, TX 78605
Lou
Job Details:
08/30/2022
"Arrived on site to inspect range cooktop burners flames not adjusting. Upon further inspection, I tested the burners and found the front left and right large burners simmer wont adjust from high to low and the back middle (small) burner flame is too high in low setting. I adjusted the back middle burner and retested and it is operating as designed. I adjusted the front left and right large burners and tested them on high to low and they are operating as designed. I contacted tech support and spoke to Cliff and advised of the complaint and the adjustments I had made. Cliff advised that due to the unit being converted to LP, the simmer flames cant be adjusted. Cliff advised the info would be documented on the previous SR#7734028844. After researching and discussing with service management, I removed the knobs, bezels and switch harness from the valves/stems and adjusted the simmer flames by the adjusting screw located on the left side of each valve. Tested the simmer flames and both are operating as designed. I advised the customer of the repairs and demonstrated to the customer. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78701
Matthew
Job Details:
08/30/2022
"Arrived onsite for range error code. Inspected unit and found unit powered down. Unit had been unplugged, scuff marks on floor. Powered unit and confirmed code. Unit will need keypad/control replacement. Ordering control. Office to reschedule ; ordrng 1 W10894098 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78747
Matthew
Job Details:
08/30/2022
Arrived onsite to replace previously diagnosed parts. Replaced bezel and strike. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78717
Kimo
Job Details:
08/30/2022
Arrived onsite for dishwasher with a damaged door. Upon inspection I found the damage to the door I then replaced the outer door panel and tested unit and found unit operating as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Seguin, TX 78155
Andrey
Job Details:
08/30/2022
"Arrived on site to test unit for not starting, plugged unit in and the pump goes into constant drain, control unresponsive, checked resistance on pump and got 20 olms, replaced control board unit now has power but when activating drain pump it makes a noise but does not drain, inspected hoses and found no restrictions, will need drain pump to complete job, ordering part, office to reschedule ; ordrng 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, TX 78731
Scott
Job Details:
08/30/2022
Arrived on site for unit flashing error code and leaking . Ran diagnostics 2 times and then ran a normal cycle . After about 10 mins unit started leaking around right rear . Found tub cracked . Ordering tub . Call to set return ; ordrng 1 W11120458 (Tub)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manor, TX 78653
Joe Z
Job Details:
08/30/2022
Arrived onsite for Oven handle damaged. Upon arrival inspected unit and found handle is damaged. Replaced handle. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Killeen, TX 76549
Tyler
Job Details:
08/30/2022
"Arrived on site for Asher showing f3E1. Upon arrival confirmed complaint. Found no other errors in diagnostics. Upon further testing I found drain motor showed early signs of failure. Found no faults in pressure switch, hose, trap, or valves. Found signs of foreign objects between tubs but couldnt pull anything or or visually confirm what was stuck between tubs. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details:
08/30/2022
"Arrived on site to inspect range cooktop and missing screw. Upon further inspection, I found the oven door outer glass not attached t the bottom the door as it is missing the 3 screws. When I removed the door from the unit, I found the entire door very loose. After disassembling the door, I found the inner handle brackets badly bent and the screws backing out. I tightened the screws and adjusted the door and temporarily repaired it until I can return with the correct parts to fully repair the door. Reassembled the door and placed back on the unit. Tested the cooktop and found none of the ignitors function but each burner is getting gas. I found the cooktop with lots of cooking oils/grease on the burners/burner caps as well. Also found the oven door gasket badly torn. I am ordering the spark module, switch harness, door gasket, door handle inner brackets/screws and the screws that secure the bottom of the oven outer door glass and CNOTE-LSO PER CUSTOMER REQUEST. No gas leaks detected during service, office to schedule return service.; ordrng 1 W11565127 (Spark module) and 1 W10836473 (Switch harness) and 1 WPW10535778 (Door gasket) and 3 WP59002061 (Screw)s and 1 W11389703 (Bracket)"
We serviced a
ESTATE WASHER
Model TAWX700PQ1
Near Austin, TX 78745
Scott
Job Details:
08/29/2022
"Arrived on site for washer not filling or trying to drain . Ran diagnostics fill valve , lid switch and drain ar functioning properly. and found timer is hanging up . Ordering timer .No water leaks detected at time of service. ordrng 1 WP8541939 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78741
Matthew
Job Details:
08/29/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Found valves failed. Replaced valve. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Round Rock, TX 78665
Cliff
Job Details:
08/29/2022
Arrived on site to diagnose an ice machine that is leaking from rear. Found bin to external pump hose clamp on plastic portion of external pump preventing it from sealing line properly. Repositioned clamp on hose and tightened clamp properly. Found all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78754
Matthew
Job Details:
08/29/2022
Arrived onsite for range not turning on. Upon arrival inspected unit. Found gas supply had not been established. Turning supply on. Allowed unit to fill with gas. Tested each burner and bake function. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ4
Near Austin, TX 78737
Leonardo
Job Details:
08/29/2022
Arrived on site to test unit for not being able to change the time and date. Reset board and put in the correct time and date unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cedar Creek, TX 78612
Joe Z
Job Details:
08/29/2022
"Arrived onsite for drum is not spinning fast enough// light on the board is not working OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival ran diagnostics and got error codes F0-E5 off balance load, F5-E2 lid lock. Tested lid latch and is good. Found unit is not leveled. Leveled unit. Ran manual test and found motor turns basket does not.Found hub has failed. Need to order hub. Also going to order wash plate and bolt.Office to reschedule ordrng 1 W10902814 (Wash plate) and 1 W10752187 (Bolt) and 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Jonathan M
Job Details:
08/29/2022
Arrived onsite to install previously diagnosed parts. Replaced the lid and hinge and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Buda, TX 78610
Leonardo
Job Details:
08/29/2022
Arrived on site to replace control panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bastrop, TX 78602
Joe Z
Job Details:
08/29/2022
"Arrived onsite for Leaks water out the front. Upon arrival ran diagnostics and there were no stored error codes. Inspected inner drain hose, outer drain hose, and drain pump. There is no evidence of leaks. Ran manual test to fill tub halfway with water. Did not find leaks at or around tub. Iran drain test and all water drains correctly without leaking. Inspected water valve and is good with no leaks. Ran a normal wash cycle and unit fills correctly, begins washing and no leaks present. Found that unit leaks during rinse and spin between tub and ring. Could not pin point the exact leak.
We serviced a
WHIRLPOOL DRYER
Model WED87HEDC0
Near Austin, TX 78703
Wesley
Job Details:
08/29/2022
Arrived onsite for drier noise and found unit needing new rollers and pulley wheel.
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Temple, TX 76502
David Z
Job Details:
08/29/2022
Arrived on site to install previously diagnosed cutoff to resolve no heat condition. Replaced cutoff and tested. Verified unit working as designed. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMC2427LL00
Near Austin, TX 78745
Wesley
Job Details:
08/29/2022
Arrived onsite for. Rosen door glass. Replaced door glass and vacuumed all broken glass. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Leonardo
Job Details:
08/29/2022
Arrived on site to test unit for unit sparking test unit and found bad wave guide covers. Replaced both covers test unit and unit test good. Heated water for 30 seconds then 1:30 then 2 minutes and unit worked as designed job complete. Called safety on hold they answered and lost call 2 times. Will need to call later
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78741
Matthew
Job Details:
08/29/2022
"Gate code 2/4, 3. RAC additional yr. Arrived onsite for washer shaking a lot. Upon arrival inspected unit. Found suspension completely shot. Tub has no support and is bouncing freely. Also found worn tub ring. Will need suspension, tub ring and bleach dispenser ordered and replaced. Office to reschedule . ordrng 1 WPW10192089 (Dispenser) and 1 WPW10531289 (Tub ring) and 1 W10780045 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78701
Luis
Job Details:
08/29/2022
"Arrived to unit 2006 found defective fresh food door,replaced door and nameplate. Checked door operation good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Troy, TX 76579
Jonathan M
Job Details:
08/29/2022
Arrived on site for a dishwasher that has a broken dispenser and its flashing prior to the end of the cycle. Inspected unit and work area. Ran unit through diagnostics and found an F9 E1 (long drain) error code. Tested the unit in an auto test and did find something appearing to be hitting the drain pump impeller. Remove the obstruction from the drain pump and replaced the dispenser. Tested the unit and the unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236AYS
Near Andice, TX 78628
Kimo
Job Details:
08/29/2022
Arrived onsite for a vent hood light the is not working on high. Upon inspection I found that the switch was not wired in properly I corrected this and tested unit and found unit operating as designed Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details:
08/29/2022
Arrived to inspect flame height issue. I found the unit had minimal adjustability and I adjusted the low flame height adjustment within the valve stems. The issue was corrected and functioned as designed. No gas leaks detected during service.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Leander, TX 78645
Vincent
Job Details:
08/29/2022
"Arrived on site for washer, inspected unit and work area. CX complaint unit waking noises. Found 2 baffles broken that where not replaced on the first trip. ordrng 2 WPW10597205 (Baffles)s"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Round Mountain, TX 78663
Andrew
Job Details:
08/29/2022
"Arrived on site to inspect unit for FC door not closing properly. Found too right corner was bent outwards preventing proper seal. Replaced door and door skin, found UI not turning on. Verified proper voltage but not engaging. Took door apart and pulled dispenser UI from old door and installed in new door, unit working as designed. No leaks detected. Job complete."
We serviced a
KENMORE WASHER
Model 110.475126
Near Kyle, TX 78640
Kevin
Job Details:
08/29/2022
"Arrived on site and inspected washer and found homeowner had to break door latch to get clothes out. Replaced door latch for testing and found drain pump is getting voltage but will not run. Display also shows F28 for communication failure between user interface and control board. Without control board and control panel operating properly extent of issue cannot be determined. Parts already determined to be failed are. The age of the washer customer is not going to continuous repair, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Wimberley, TX 78676
Andrey
Job Details:
08/29/2022
"Arrived on site to replace previously diagnosed pressure regulator and water line, customer stated that the unit is working properly, ice is not building up anymore and does not want any parts replaced, ran diagnostics cycle and pressure looks good, ice cubes are perfect size, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY5
Near Copperas Cove, TX 76522
Tyler
Job Details:
08/29/2022
Arrived on site for refrigerator leaking water from ice maker & fc. Upon arrival confirmed issue. Found major clogged drain line due to line seal clog. Also found inlet valve failing and leaking a lot of water into ice maker asm. Upon further inspection found ice bucket liner lock mounts broken.Reassembled and tested unit. Found unit functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Austin, TX 78745
Scott
Job Details:
08/29/2022
"Arrived on site. Replaced lower harness . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Dripping Springs, TX 78620
Kevin
Job Details:
08/29/2022
"Arrived on site and sound initially microwave is not making any noise and will run properly. After sitting idle for a few minutes door eject motor started running constantly by itself, Will need to bring back door eject assembly and control board to ensure repair on next visit ordrng 1 W11493414 (Interlock kit) and 1 W11418920 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Cedar Park, TX 78613
Vincent
Job Details:
08/29/2022
"Arrived on site for dishwasher, inspected unit and work area. CX explained unit would trip breaker. I tested unit and its been leaking from diverter on too the motor Causing it to trip the breaker.Job completed."
We serviced a
MAYTAG DRYER
Model MDE28PDCYW1
Near Austin, TX 78744
Joe Z
Job Details:
08/29/2022
"Arrived onsite to install previously diagnosed parts. Replaced motor, housing, both screws, and bracket. Test unit and unit operates as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS1
Near Georgetown, TX 78628
Paul
Job Details:
08/29/2022
"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R pump and tested unit. Operational test good, no leaks observed during service. Adjusted the ice thickness for CX. Call complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details:
08/29/2022
Arrived on site for washer not cycling correctly.upon arrival confirmed issue and found f7E6. Found actuator ohming out of manufacturing specs and capacitor also failing. Replaced both and found unit could continue through all cycles as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78745
Scott
Job Details:
08/29/2022
"Arrived on site for leaking dishwasher . Found float tray full of water . Ran diagnostics, found supply line not screwed on fully to water valve . Tightened all connections , leaks or drips are no Longer detected. Job complete"
We serviced a
JENN-AIR OVEN
Model JJW2827DS01
Near Spicewood, TX 78669
Justin
Job Details:
08/29/2022
"Arrived on site for a wall oven that was getting an F2E1 error. On arrival the consoles LED was lit, but the console was unresponsive to touch. I cycled the power down at the breaker for several minutes. The unit was now responsive, but threw the F2E1 for stuck key every few seconds.I installed the console and the unit was now responsive. I preheat both ovens to 350?F and found the unit running as designed.
We serviced a
KITCHENAID FREEZER
Model KRSC5032ESS01
Near Pflugerville, TX 78660
Cliff
Job Details:
08/29/2022
"Arrived on site to diagnose a refrigerator that is not defrosting in the rc. Found communication failure between controls and sensors. Ui, main control trol, and thermistor will need to be replaced to complete repairs. Due to excessive ice buildup unit will need to be thawed to complete repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78747
Scott
Job Details:
08/29/2022
"Arrived on site ,replaced heater and icemaker . Did hard power reset. Ran both harvest and fill. Both are normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model LSV8244BQ0
Near Austin, TX 78722
Wesley
Job Details:
08/29/2022
Arrived onsite for unit not consistently running drain and spin function. Tested and determined dirty/faulty contacts in the timer. Customer not interested in repair if it was something other than the switch due to age of unit.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78727
David S
Job Details:
08/29/2022
"Arrived on site to replace the heating element. I verified the unit model and serial number fall in range for service pointer W1154096. I replaced the heating element according to the pointer. I tested the unit and found it working properly, no water leaks detected at this time. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Johnson City, TX 78636
Andrey
Job Details:
08/29/2022
"Arrived on site to test unit for noise, customer stated that noise comes and goes about two times a day and last for about 1-2 minutes and ice clumping up in ice bin, tested compressor at high and low RPM was able to slightly mimic noise for about 10 seconds, noise was coming from compressor cover vibrating against control housing, adjusted cover, advised customer to monitor, ice maker is running properly but per service pointer W10517411 replacing ice maker vent will help with ice clumping, ordrng 1 WPW10504753 (Ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ06
Near Gatesville, TX 76528
Jonathan M
Job Details:
08/29/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that it makes a high-pitched noise and then makes a clicking sound and will continue to do that every few minutes. She did advise that the unit has not called for the past two weeks and she just bought this unit a little over a month ago. Replaced the starting device and capacitor and tested the unit again. Took an amp draw off the compressor as it attempted to run and found pulling 9.28 A indicating a failed and locked compressor. Ordering the compressor, dryer, and coupler and the office will need to contact the customer about a return date due to an out of stock and PSP item.ordrng 1 W11370574 (Compressor) and 1 W11109499 (Non uv drier) and 1 W11506635 (Coupler) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FB2
Near Austin, TX 78753
Cliff
Job Details:
08/29/2022
Arrived on site to diagnose a range that is giving error code. Found F2E1 error saved in control and evidence membrane switch had gotten wet. Switch is currently dry and working properly. Advised customer on findings and best cleaning procedures for range panel.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pflugerville, TX 78660
Cliff
Job Details:
08/29/2022
Arrived on site to diagnose a washer that is not cycling properly. Found unit throwing long drain error and no clogs in pressure tube. Control and tube will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 W11513246 (Control) and 1 WP353244 (Pressure tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Georgetown, TX 78633
Lou
Job Details:
08/29/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the compressor. I moved the unit around and could not duplicate the noise/vibration the customer described. I removed the kickplate and found the piece of foam thats located in between the condenser coil and the bracket at the front of the unit was crushed to where the coils were resting on the bracket which can cause the vibration noise. I adjusted the coils and placed a folded up sealant pad in between the coil and bracket. Test3d the compressor again and still could not duplicate the noise. I advised the customer of the possible issue and recommended they monitor the unit and call in for service if the unit begins to make the noise again. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Gatesville, TX 76528
Jonathan M
Job Details:
08/29/2022
Arrived on site for a dishwasher that has a service pointer for a heater replacement. I did confirm that the customers model and serial tag were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78745
Scott
Job Details:
08/29/2022
"Arrived on site for leaking washer . Inspected valve,hoses, tub , no signs of any water present . Ran diagnostics and found drain pipe is backing it up and over flowing . Recommended customer have a plumber out to check drain stand . No water leaks detected with washer at time of service. Job complete"
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS2
Near Spicewood, TX 78669
Justin
Job Details:
08/29/2022
Arrived on site for a vent hood not laying flush at the top of the hood. On arrival the customer stated there is a small piece of metal screwed into the top front of the vent hood and when the fan is on some air escapes from it. I found the customer referencing the plate that covers the recirculation vent. I removed the cover and shaped it. I found it significantly improved. I informed the customer of my findings and that it is normal for a small amount of air to escape there due to the design of the unit. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Temple, TX 76502
David Z
Job Details:
08/29/2022
Arrived on site to install new sump and heating element per previous diagnosis. Replaced sump and element and retested unit. Found no water leaks and unit working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Jarrell, TX 76537
David Z
Job Details:
08/29/2022
Arrived on site to diagnose dryer that is not finishing some cycles and throwing F3E2 error. Found F3E2 error saved. Ran unit and checked exhaust Temps and found it properly cycling at 155 degrees. Within a couple minutes of starting the unit cycle stops and throws F3E2 error. Ordering harness and moisture sensors per tech Line recommendation. Office to schedule when we have all parts. ordrng 1 W11164041 (Main Harness) and 4 WP3387223 (Moisture Sensor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Horseshoe Bay, TX 78657
Gerry C
Job Details:
08/29/2022
"Arrived to inspect no cool. I found the compressor only drawing .70 amps and the frost pattern was absent, only cooling a few inches of the capillary tube entry into the evaporator. The unit has 60 months of the sealed system coverage. No leaks observed during service. The CX will need service on 09/19/22 AM or PM, if at all possible. Please schedule with SO# 352693 ordrng 1 W10507884 (Sealed system kit) and 1 W11284480 (Evap) and 1 WPW10143759 (UV Drier) and 1 W10913906 (Service Port) and 1 ScheduleW/SO352693 (SO 352693)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78731
Luis
Job Details:
08/29/2022
Arrived on site for unit making too much ice. Found unit missing extension to bail arm ordering new extension. ordrng 1 W11215550 (Extension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78727
David S
Job Details:
08/29/2022
Arrived on site to install previous diagnose parts. I replaced the control with new. I replaced the evaporator harness and thermistor with new. I powered the unit on and found it working properly. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDB955FW0
Near Leander, TX 78641
Paul
Job Details:
08/29/2022
"JM: Arrived onsite to inspect dryer not powering on. I checked voltage from the wall and voltage was good. Checked voltage to UI was good. However, while testing the plug for the UI pressed back into place and the unit powered on. After adjusting the UI plug I turned the unit off and on several times and tested the unit. Unit is powering on as designed. Tested dryer air flow and found the in house vents need cleaning. Advised CX to clean in house vents. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78727
David S
Job Details:
08/29/2022
"Arrived on site for fridge making a noise. I inspected the unit and work area. I found the unit on but the compressor not running. I put the unit into test 4 and verified the condenser fan is running. I put the unit into test 5 and tested the compressor I found on low the compressor making a buzzing noise, and it get louder on high. I used temporary padding to isolate line and found the noise coming from the compressor its self. I am ordering a sealed system to complete the repair. Compressor, uv dryer, and process stub. The office will reschedule when we have eta on the parts. ordrng 1 W11557671 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Process stub) and 1 R600kit (R600 kit)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Austin, TX 78731
David S
Job Details:
08/29/2022
"Arrived on site to install previous diagnose parts. I gained access to the interior of the dryer. I found a lot of lint build up. I cleared the lint and cleaned the components. I advised the customer have vent wizard come out and clean the exterior vent. I replaced the pulley, guide wheels and belt. I reassembled the unit and tested it. It is now working as designed. No more noise
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details:
08/29/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I checked the element bushings San den found them missing. When I went to remove the toeplate, I found the assembly not complete as the smaller toeplate and screws were missing. I pulled the unit out and removed and replaced the element. When I tested the unit, due to the toeplate and sound shield missing, the unit was louder than normal. I am ordering the small toeplate, shield and screws. Scheduled return service for 09/02/22. No water leaks observed during service. ordrng 1 W11573704 (Shield) and 2 W11545329 (Screws)s and 1 W11550992 (Toeplate)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Georgetown, TX 78633
Lou
Job Details:
08/29/2022
"Arrived on site to inspect wall oven not heating. Upon further inspection, customer advised that the inspector tested the unit on 350 degrees and the unit failed to get past 265. I placed the unit in diagnostics showing error codes F9E0 & F1E1. Cleared the codes and removed and replaced the main control. Using my multimeter, I placed the thermal lead in the center of the middle rack and tested on Bake at 350 degrees. My preheat temp was 358. Next 3 readings were 368, 332, 370 for an average temp of 356.7 degrees. Unit is operating as within manufacturer specifications. I made recommendations for use and care. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Johnson City, TX 78636
Andrew
Job Details:
08/29/2022
"Arrived on site to replace fill tube and heater. When removing old fill tube, pull string broke. Had to chase path way and finally got it. Installed new fill tube and drilled wire holder per installation instructions. Tested unit, unit working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78702
Luis
Job Details:
08/29/2022
"Arrived on site. Removed cover found upper section of evaporator encased in ice and defrost thermistor incased in ice,defrosted ice replaced cover,reassembled unit changed defrost setting to basic.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Georgetown, TX 78633
Paul
Job Details:
08/29/2022
"JM: Arrived onsite to inspect dishwasher making noise. CX showed us a recording of the noise. I found that the lower spray arm was colliding with the tub and needed to be timed. I readjusted the timing on the spray arm and tested unit. The noise was gone. Operational test good, no leaks observed during service. Call complete."
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Austin, TX 78737
Leonardo
Job Details:
08/29/2022
Arrived on site to test unit for door not closing correctly and damaged panel. Test unit and found door not sitting correctly on hinge receiver. Secured door correctly and unit test good. Replaced panel due to damaged test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model KFDC500JSS01
Near Austin, TX 78749
Leonardo
Job Details:
08/29/2022
Arrived on site to replace igniter and switch harness. Replaced parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100VQ0
Near Georgetown, TX 78626
Paul
Job Details:
08/29/2022
"JM: Arrived to inspect washer not spinning properly during spin cycle. I found that the basket drive and clutch pads that had been replaced were bad. Replaced basket drive assembly again. Tested the washer and found everything turning, but the basket was still not turning well and the basket was slipping on the block drive. I tightened the spanner nut even more and retested. The washer is working as designed. No leaks observed during service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78756
Scott
Job Details:
08/29/2022
Arrived on site while replacing harness found one of heater wires not in molex connector. Replaced harnesss and thermistor. Ran defrost and heater was working . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Briarcliff, TX 78669
Justin
Job Details:
08/29/2022
Arrived on site for a refrigerator not making ice. I checked temps and found them good. I gained access to the FC door harness and found the wires at the hinge cut. I am ordering the door to replace. Office to reschedule. ordrng 1 LW10744163 (FC Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Lou
Job Details:
08/29/2022
"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the builder advised that the unit is leaking from the nut on the valve. I found a yellow cloth under the valve and hose. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks. As I began to pull the unit out, water began to flow rapidly onto the floor. I found the drain hose was not properly installed and came undone. I cleaned the water from the floor and re-routed the drain hose to where I could get it to secure with the check valve hose. Tested the unit again to verify no leaks and I found where the water supply hose is leaking at the valve. I advised the builder the that unit is going to need a new 72 inch 3/8x3/8 water hose and another drain hose due to the unit being installed with a cabinet in between the dishwasher and the sink. I am ordering the 12ft drain hose and 6ft drain hose and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 09/02/22. Water source turned off for safety. ordrng 1 3385556 (12 ft hose) and 1 8269144A (6ft hose) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrey
Job Details:
08/29/2022
"Arrived on site to test unit for not spinning clothes out , tested unit found failed gear case, slider and clutch covered in oil causing unit to skip cycles, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details:
08/29/2022
Arrived on site for dishwasher needing previously diagnosed drain line. Upon arrival installed required part then tested unit found no signs or evidence found. Unit functioning as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Belton, TX 76513
David Z
Job Details:
08/29/2022
Arrived on site to install new heater per SP W11540964. Installed heater and verified no water damage or leaks present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Little River-Academy, TX 76554
Tyler
Job Details:
08/29/2022
Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival confirmed issue and installed compressor and uv drier. Pulled vac and charged system with 56g of refrigerant. Found unit no longer had odd noise and compressor running smoothly. Informed customer to give unit 24hrs to stabilize temps. Call complete