"Arrived on site for washer making a loud screeching noise when filling with water, upon arrival confirmed issue. Found cold side inlet valve failing to open properly and replaced it. Found unit working as designed with no leaks or abnormal noise. Call complete"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the drive motor and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sumpAnd motor test unit and unit working as designed.

"Arrived onsite for a refrigerator that is not working. Upon arrival the customer informed me that the ice maker is the issue, it has stopped making ice. I ran a harvest cycle and found that the ice maker didnt harvest. I replaced the ice maker and tested it and found that it operated as designed ; O-emld tckt"

"Arrived on site to test unit for not draining, tested unit and found drain plug has not been removed causing dishwasher not be able to drain, removed plug and tested, unit is now running as designed."

Arrived on site for center not working. Customer says they cleaned it and now its working properly. Call complete

"WDF331PAHS1 Arrived for non-operation. Service test mode showed 4-3, 7-1 and 6-4 stored in memory and I cleared for testing. I found all functions present and the circulation pump would not turn, even though line VAC was present. I removed and replaced the sump assembly and tested. All functions returned to normal and the unit operated as designed. No leaks observed during service."

On arrival verified complaint of not completing cycle and noise. On visual inspection found a lot of plastic dust under unit. After further inspection found gearcase is not leaking oil but shifter was in wrong position and causing the splutch to grind on itself. Splutch was almost completely worn away. Replaced actuator and splutch and ran diag cycle no noise found and unit spins and agitates correctly. All operational tests are good. Job complete no leaks detected during service.

"Arrived at newly built home. Oven showing f5e1. Replaced latch and main control. Still showing same error. Found the wire in the harness were switch, corrected harness and verified operation. Call complete."

"Arrived on site for noise complaint. Found loud noise from damper control,replaced defective damper control,powered unit on damper opened and closed noise no longer present"

"Arrived onsite to install previously ordered parts upon arrival I installed the new tubes,holder and manifold, the reg was replaced previously. I tested the unit and found that there was no change I connected Andrew and spoke to him of my findings and It was determined that this may be a supply issue and the gas company will have to come out and check the gas supply line to the home and unit. sr#7738345168."

Arrived on site to test unit for unit making loud popping sounds. Took unit apart couldnt find anything broken. Gas was not connected and unit was not converted to LP. Couldnt check for gas leaks. They will call back when that is done. Job complete at this time.

Arrived on site for oven flashing key pad error code . Did hard restart and control reset . Ran diagnostics and cleared error code out . Ran preheat . All checked normal. Job complete

Arrived on site to test unit for thawing itself out and not cooling. Customer stated about a week ago they unplugged unit for about 10mins and unit has been working as designed since. Found compressor pulling .8amps. Condenser motor is working as designed. Temps were correct on arrival. Evap motor working properly. Replaced control box and advised to monitor. Job complete.

Arrived onsite for previously diagnosed parts. Installed the orifice holder and 2 orifice. Tested unit and it working as designed and no gas leaks detected during service.

"Arrived on site to test unit for lid not latching, tested unit and found latch not engaging, replaced latch and tested, unit is now functioning as designed, no leaks detected, job complete."

Arrived on site for dryer no heating. Had to run multiple times. Confirmed dryer is heating properly. Perform vent test and confirmed vent is clogged within the wall. Advised customer vent is still blocked and will need to be cleaned. Call complete. ; used 1 W10106710 (Vent test) from stock

On arrival verified complaint of agitator disconnected. Found during visual inspection bolt has no loctite. Replaced bolt with new one with factory loctite. Found no other visual damage to agitator. Ran diag test and agitator catches correctly during agitate and spin. Job complete operational test is good. No leaks detected during service.

"Arrived on site to inspect washer leaving white residue on the clothing. Upon further inspection, the customer provided some clothing with white powder residue on them (photos). I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed; however, I found a small amount of suds in the water. I manually tested the hot water fill and filled the tub and then tested agitation and during this time, more suds appeared. Due to a service pointer regarding this issue, I removed and replaced the main control and calibrated the unit then retested. I raised the top panel and removed the tub ring and inspected the outer section of the basket. There is residue on the tub, but not enough to cause the issue the customer is having. I made recommendations for use and care, as well as, detergent use (water softener system). No water leaks observed during service, job completed."

Arrived on site to test unit for unit not on. Found tripped breaker turned breaker back on and unit turned on. Found unit is not secured to the cabinet at all. Advised customer unit needs to be secured to cabinet but the cabinet is to big. Also customer pointed out damaged front door. Ordering front panel customer will call to reschedule when they get the unit installed correctly. ; ordrng 1 W11653626 (Front panel)

Arrived onsite for cooktop burner going out. On inspection the center burner goes out when going between high and low the small flame does not ignite. I pulled the knob and tried to adjust the small flame without any luck. Ordering a new center valve W11246817. No gas leaks detected during service.; ordrng 1 W11246817 (Dual valve .)

Arrived on site to test unit for not cooling. Engaged compressor but no frost pattern on evap. Recommend replacing compressor. Please allow for 3hrs on return visit. Office to reschedule. R134a; ordrng 1 W11507067 (Evap) and 1 W11125124 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)

Arrived on site for range not heating during bake cycle. Upon arrival found bake element broken and replaced it. Found oven heating as designed. Call complete

On arrival verified complaint of not heating long dry times. Ran test cycle and found temps of greater then 225. Ran vent test meters and unit failed vent test. Advised customer will need to have a vent cleaning service come out. Job complete. Operational test is good.

Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f7e4 in diagnostics. Found capacitor fail and replaced it. Tested u it and found washer working as designed. Call complete ; ordrng 1 W11428524 (Capacitor)

"Arrived on site to inspect range oven not igniting. Upon further inspection, I tested the oven Bake mode and found the burner would not ignite. The ignitor is arcing, but it is warped away from the burner. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site to test unit for microwave not heating. Open/close door prompting when attempting to run microwave. Customer stated she was informed to close door hard to get switch to engage. Found rights side interlock housing damaged. Zip tied and unit now working as designed. Needing switch housing and office to reschedule. ; ordrng 1 W11578578 (Interlock/harness) and 1 WPW10128850 (Arm assembly)

"Arrived on site to test unit for water leak, customer stated that DW started leaking after the cold weather freeze, inspected unit and found cracked water valve, will need to replace water valve to fix issue. Ordering part, rescheduled for 2/5. Dishwasher is sitting on subfloor an inch and a half lower than hardwood. If removal is required than customer would have to call installers to remove.; ordrng 1 W11434044 (Inlet water valve assembly)"

Arrived on site for thumping noise . Found some adhesive on rollers in rear . Replaced rollers and pulley wheel. Unit is no longer making thumping noise . No lint build up found . Job complete

"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed. ; used 1 212643 (Sealer) from stock"

"Arrived on site to install previously diagnosed and ordered parts. Due to the microwave door not closing properly and vent/trim damaged, I removed and replaced the hinges, vent trim and vent and using the SHIMS provided, I leveled the unit and tested. Unit is operating as designed. Job completed."

"Arrived onsite to replace failed harness. Replaced harness but found failed control and actuator. Replaced harness, control and actuator. Unit is now functioning properly. Job complete."

Arrived on site for a refrigerator. That is not cooling. Inspected unit and work area. The customer advised that he unplugged it because the unit was running but that it just wouldnt call. I plugged the unit in and found the compressor immediately start to run. Found the compressor blowing .368 A and no heat coming from the condenser indicating the unit was not cooling and had a weak compressor or a leak. I am ordering all sealed system components and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)

Arrived onsite for a DW that is showing F8E4 float switch code. There was some water in the drip tray. Cleared the water and tested the unit and found that the water inlet was letting water in even though the unit was not call for water. I replaced the water valve and tested the unit and found unit operating as designed

"WFG550S0LZ1 Arrived to install previously diagnosed and ordered parts. I removed and replaced the center burner, noting the issue was two-fold, moderately plugged vapor channels within the casting that were easily wiped away, and the low flame height mis-adjusted. The front right required debris removal from the channel that directed the air-fuel moisture to the igniter and when corrected, ignited at every attempt. Operational test good, no gas leaks detected during service."

"Arrived on site for ui issues. Tested ui found loose connection at harness powering ui,secured harness to connection tested ui control unit working as designed"

Arrived on site to test unit for right RC door gasket damaged. Found magnetic strip from gasket had fallen out due to gasket being torn. Replaced right RC door gasket and formed with heat gun. Unit now working as designed. Job complete.

Arrived on site to test unit for unit not draining. Test unit and unit giving F6E4 error water getting back in to the unit. Found drain hose did not have a loop. Secured a loop test unit and unit test good job complete.

Arrived onsite for cosmetic issue and determined not all wrap had been removed. Removed all wrap which resolved the issue. Secondary power issue. Removed ice from unit to prevent leak and verified supply is faulty to the unit only 40vac at harness supply. Advised builder on findings.

"Arrived onsite for the unit having issues once again. Symptoms are as before , unit stuck in constant drain. Unlocked unit for customer but will need to reorder control. Office to reschedule.; ordrng 1 WFW5090JW0 (Main control)"

Unit A. Arrived on site for unit. Not completing cycle and leaving dishes dirty at the end. Upon arrival inspected unit. Ran diagnostics and found wash motor failure. Ran test and confirmed issue. Replaced wash motor assembly and tested. Unit is now functioning properly. Job complete.

Arrived onsite and repaired dishwasher with debris caught under the float switch. Repaired by removing the debris causing the f8e4 error code. All checks good. Advised customer on repair. Advised customer on maintenance and use and care.

Arrived on site for broken glass door. Found door in corner with broken front glass. Replaced front glass and nameplate. Verified operation. Call complete

"Arrived on site to install previously ordered parts. Replaced element, thermostat and harness. Test unit after replacing each component and still same issue. Found that disconnected element would allow unit to continue operating and not shut down. Unit is connected to power strip. Tried connecting with normal extension cord and unit operates correctly every single time. Connected using power strip again and again unit failed. Left unit unplugged and advised customer to use only an extension cord that is rated for the heaters amp draw. No leaks present at this time. Job complete"

"Arrived on site to test unit for not drying, tested unit found vent motor shorted causing no release of steam and moisture. Replaced vent and control board as precautionary, tested unit, unit is now running as designed, no leaks detected, job complete."

Arrived on site to test unit for not starting. Found control lock was on. Unlocked control and ran diagnostics with no issues. Found excessive suds in unit. Customer stated she has never ran a clean cycle on it. Advised customer to use afresh and/or white vinegar to remove excessive detergent build up. No leaks detected. Job complete.

Arrived on site with parts ordered by PR. Removed top panel. Removed and replaced main control. Removed bottom panel. Removed and replaced valve. Verified operation. Call complete.

"KFGC506JSS05 Arrived to install previously diagnosed and ordered parts. Initial inspection revealed the orifice had a piece of tape on the face, fully blocking the flow of gas into the bake tube. I suspect it was put there during the installation of the orifice, as this is common practice to prevent it from being lost during installation. After removing the tape, the unit operated as designed and heated to the set temperature, cycling as expected. I elected to replace the bake tube, due to customer concerns from prior service, but it was not fully necessary. Operational test good, no gas leaks detected during service."

Arrived onsite for a oven with a door that would not seal properly at the top. I found this to be true (see photo) I replaced the hinges and found that the door now seals up properly

On arrival verified complaint of not heating/long dry times. Ran test cycle at medium heat and unit exceeded 225. Ran vent test and unit failed. Unit is unable to breathe which is causing drying issues. Advised unit needs wall vent cleaned. Office to collect service call for CC on file.

#2016. Arrived on site for dishwasher not draining. Customer said he found glass in drain pump. He replaced drain pump and still thinks its not draining properly. Water staying under drain filter. Ran diagnostics and found no errors. All components functional and working properly. Unit is draining as designed. Found excessive soap bubbles. It is normal for water to be under drain filter. 162.36 Auth code: E9WE94

"Arrived on site for no cool in fresh food and no icemaker issue in freezer. Found evaporator fan not running,ice blockage in fill cup,removed ice blockage replaced defective evap fan motor,powered cycled unit,ran diagnostics fan powered on,ran upper icemaker test passed icemaker ran through a cycle and filled with water ran freezer icemaker passed."

Arrived onsite and found unit is not heating. Determined hi voltage heating circuit short. Replaced magnetron capacitor and diode. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived on site for loud knocking noise from inside fresh food section. Found diffuser making noises when opening and closing . All other fans quite . Replaced Dampner . Unit is operating normally . No water leaks detected at time of service. Job completed ; O-emld tckt

Arrived on site for range needing previously diagnosed door. Upon arrival installed part and tested unit. Found door working as designed. Call complete

Arrived on site for refrigerator with low water flow to ice maker or dispenser. Upon arrival found minimal difference with or without filter installed and pressure Low. Replaced house and found pressure increase but filter reinstalled slowed it back down indicating a clogged filter. Instructed customer on filter replacement and found no leaks. Call complete

"Arrived on site for dryer not performing normally. Custome is drying load multiple time on larger loads . Ran diagnostics, no error codes . Found unit was in eco mode . Instructed on what that feature is . Unit is heating and cycling properly . No lint buildup. Job complete"

Arrived on site to install previously ordered parts. Replaced harness and test unit. Unit is now operational as designed. No leaks present. Job complete

"Arrived on site to inspect dishwasher not working. Upon further inspection, I found the outer door panel is dented at the bottom left corner and the top right corner at the control panel that appears happened when installing the unit. Also found the control panel is damaged at the far right edge (photos) due to the door panel being damaged. I placed the unit in diagnostics showing error code F7E2-motor failure. I found where the mounting screws are screwed into the cabinets on both sides there is damage to the cabinets (photos). Also found damage to the cabinets on the left side near the bottom of the unit (photo). I carefully pulled the unit out and removed and replaced the sump assembly and carefully re-installed the unit and pushed it back far enough into the cabinets to where the cabinet drawer to the left of the unit could open/close without hitting the unit handle. I tested the unit and found it operating as designed with no water leaks. With the unit being within the 30 cosmetic warranty, I am ordering the outer door panel and will return with all prescreened parts (console) and office to schedule return service. Returning tech will need to replace the outer door panel and control panel to complete repairs on the unit. No water leaks observed during service. No one available to sign for receipt.; ordrng 1 W11416371 (Outer door panel)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC evap cover engulfed in ice/frost. I disassembled the FC section and removed the evap cover and removed the frost from the top section of the evaporator and found the thermistor not in the correct position (photo). I placed the unit in diagnostics and tested the unit and found the defrost thermistor showing to be shorted. I tested the defrost element and its getting 125V and heating properly. I removed the remaining ice/frost and removed and replaced the thermistor and secured it to the cap tube line with foil tape and a ziptie (photo). I advised the customer of my findings and repairs. Recommended allowing the unit to cool for at least 24 hours before placing food items back inside. No water leaks observed during service, job completed."

"Arrived on site to inspect washer not agitating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit got to agitate the unit shut down. I placed the unit back into diagnostics and manually drained the unit and then manually tested the spin cycle at which time the unit shut down again. I tilted the unit back and inspected underneath and all appeared to be good. I tested the actuator/shifter and found it out of range. Tested the control and found it not sending voltage to the actuator. I removed and replaced the actuator and main control and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed"

Arrived on site to replace top. Found top defective . Reordering part . Call to set return . ; ordrng 1 W11620479 (Top cook)

Arrived onsite for dryer clothes still wet at the end of dry cycle. Customer showed me a video of the dryer misting at the end of a cycle and gets the clothes wet again. Called WP Techline and spoke with Eric and said to install a new control board to resolve the issue. New control board was installed and customer is going to try the new control board to see if if fixed the issue. Sr7738315399

On arrival verified complaint of noise. Ran fiag cycle and found no error codes. Verified water and drain properly hooked up. Ran diag cycle and unit rancorrectly with no noise. Unit is working as designed. No leaks detected during operation. Job complete.

"Arrived onsite for dishwasher with no water. On inspection the unit was adding water to the unit but when the pump tried to,spray the unit errored out. Installed new pump and ran diagnostics again and it passed with no issues. The unit is operating as designed and no water leaks detected during service."

Arrived on site for washer not completing cycles. Upon arrival found no errors but found unit would go from sense to done instantly. Found capacitor bad and replaced it. Found washer working as designed with no leaks. Call complete

"Arrived on site to replace previously diagnosed harness, replaced and tested, unit is now running as designed, job completed"

"Arrived onsite for washer with a blank UI. On inspection the unit started to drain the minute it was plugged in. There was no response to any of the keys on the ui. Installed a new ui and ran the diagnostic cycle, it completed the cycle with no issues. The unit is operating as designed and no water leaks detected during service."

Arrived on site to replace damage door. Replaced door. Unit is functioning properly. Job complete

"Arrived on site. Replaced the snack pans,rails,screws and front covers reassembled unit tested drawer operation good."

"Arrived on site to test unit for not washing dishes, tested unit found wash motor not engaging, replaced wash motor assembly and tested unit is now running as designed no leaks detected job complete"

"Arrived on site for a dishwasher that is not working. Inspected unit and work area. The customer advised that things started breaking down when they moved in but it has been getting worse and worse. She advised that the unit was having a hard time closing, and that several parts were broken inside. She advised that she had continued to try to use the machine, but that the machine was giving off a burning odor. I found the doorhandle missing from the door, and the customer advised that she had it, but that it wasnt staying on. Found the left hand hinge completely bent. Found the upper rack had lost several pieces to hold it in place and multiple items stuck underneath the heater, causing the burning smell. I also found part of the door gasket and spray arms broken. I found that the strike was missing and damage done to the tub. I spoke with claims, and was advised that multiple of these issues could only have been caused due to customer damage. I was advised that their extended warranty would not cover the repair due to extensive damage done to the machine. Call complete."

Arrived on site to test unit for no ice production. Found no frost developing on cooling plate/evap. Found evap has a refrigerant leak. Recommend replacing evap and compressor. Needing 3hrs on return visit. Needing autho and office to reschedule. ; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evap) and 1 876765 (Tube kit) and 1 W11506635 (Access) and 1 W10843121 (Non UV)

"Arrived onsite for cooktop knobs not aligned up to the off position. On inspection found the the right 2 knobs did not align with the off setting of the cooktop. Adjusted the 2 knobs to get them to align up with the off on the cooktop. Found 2 of the burners were not working correctly, on further inspection the 2 burners had the wrong caps. Flipped the caps and now the burners are working properly."

"Arrived on site for no ice. Ran diagnostics icemaker not fully harvesting reading bf with bin removed per tech support replaced icemaker found frozen fill tube,replaced fill tube assembly."

Arrived onsite for freezer not freezing. On inspection the fc got to 13? when set to 0?. Gain access to the evap and found the thermistor reading 8.5.k = 37? when it was covered in ice. On further inspection there was bumps by the capillary tube (see pic)The unit might need a SS. Customer is going to give it 24 hrs to re freeze the ice cream and if not frozen she will call back. Had the meter in the fc for 15 minutes once the thermistor was replaced an only got to 29?.

1910 Arrived on site and replaced previously diagnosed compressor. Charged with 145psi of nitrogen and found no signs of any refrigerant leaks. Vacuumed system and charged to specs with 4.24oz of r134a. Allowed for complete frost pattern development on evap. No signs of any restrictions. Unit now working as designed. Job complete.

Arrived on site for refrigerator fc door with gap in seal and liner. Upon arrival confirmed issue and found door needed to be lifted a bit and gap sealed perfectly. Realigned door and found no gaps in liner or door. Call complete

"Arrived on site to test unit for not going into spin cycle, tested unit found motor struggling to start up and valve completely clogged with rust or calcium flakes, replaced capacitor and valve and tested unit is now running as designed, no leaks detected job complete"

Arrived on site and found failed tube frozen over. Replace fill tube heater line. Tested and unit is filling and cycling properly. Job complete.

Arrived on site and installed previously diagnosed broil element support. Powered unit on and found console was not responding or powering on. Removed console and found molex connection broken off of console. Contractor stated no body has moved or worked on unit to his knowledge. Console was responding and powering on as designed on previous visits. Needing console to fix issue. Home owners moving into home on 01/27. Office to reschedule. ; ordrng 1 W11600634 (Console)

"Arrived,on site for oven giving errors. Found f6e4, f8e1. Ran test and confirmed lower blower fan is bad. Checked connections between controls. All checked good. Removed from wall. Replaced lower blower fan. Verified operation. No errors. Call complete"

"Arrived on site for a dishwasher that wont close. Inspected unit and work area. The customer advised that they had checked on. The inside of the dishwasher couldnt figure out why the dishwasher wouldnt close and that her daughter came over last night and messed around with it. She said that since then, the dishwasher door has been able to open and close without an issue and she just wanted to have it checked out. I did confirm that the dishwasher door was opening and closing as designed. I asked the customer what exactly had been happening prior to, and she advised that the dishwasher door was hitting the side of the cabinet and then you had to push it up and in. I did explain to the customer that that sounded Like their dishwasher may have been unlevel and that was probably causing the door to hit the side and potentially have problems closing. I did show the customer how to adjust the feet in order to square out the dishwasher door with the frame. The unit is working an operating as designed. Call complete."

"Arrived on site for failed gasket and dispenser parts. Upon arrival inspected unit found right RC door gasket, splitting and dispenser parts failing. Replaced door gasket and heated to flex. Ordering dispenser, paddles and springs. Office to reschedule. ; ordrng 1 W11679631 (Water dispenser paddle) and 1 W10792149 (Ice paddle dispenser) and 1 W10672578 (Water paddle spring) and 1 W11109505 (Ice paddle spring)"

Arrived on site for loud noise. Ran diagnostics loud noise from diffuser replaced defective diffuser assembly

"Arrived on site for a wall oven that is turning off intermittently when the unit is baking. Inspected unit and work area. The customer advised that it does not always happen when she is cooking, but that the unit will have a hard time registering the customers commands, and sometimes will power cycle . She visor its only happened three or four times since she bought it but she is having to restart her baking cycles when this happens. I did confirm that the customer was hooked up to Wi-Fi. I ran the unit through diagnostics and found no store error codes. I called Whirlpool Techline and spoke to Rich SR# 7738311587. He advised that this issue is most common with the user interface not going through the necessary updates. He asked if the customer has excepted all the updates that have been sent to her phone. The customer advised that she has not been getting any notifications that she needs updates on her wall oven. he advised that if the customer is not getting those notifications, she will need to allow notifications from the app to allow those updates to occur. He advised to go ahead and replace the user interface due to the non-touch issue, but advise the customer to call the Wi-Fi care team, if problems persist after that so they can help her get everything set up properly. Ordering the console and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11600355 (Console)"

"Arrived on site for washer not drain and showing error codes, upon arrival found F3e1,f9e1 both in Diagnostics. Found small leak from hot fill line and recommended customer replac fill line, Found drain motor failing during tests. Ordering WPW10605427 pump, WPW10448876 switch and rescheduled customer for 01/31/24. ; ordrng 1 WPW10605427 (Drain pump) and 1 WPW10448876 (Switch)"

"Only reaching 24 degrees in FC. Compressor operates continuously. Only getting partial frost on evaporator. Need to order sealed system repair. Ordering compressor,access valve, Uv drier, nitrogen, R600 kit and 2 hour weigh. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600.kit) and 1 WPW1014375 (UV drier) and 1 W11506635 (Access valve) and 1 Weigh2hr (Weigh 2 hr)"

Arrived on site for washer needing previously diagnosed cam. Upon arrival installed part and tested washer. Found it working as designed with no leaks call complete

"arrived on site to test unit for no ice production in FC. Found ice maker completing diagnostics but not filling. Verified voltage to valve. Replaced valve, unit now working as designed. No leaks detected job complete."

"Arrived on site to test unit for not operating properly, customer stated that unit fills, and a couple minutes later drains and cancels out the cycle, tested unit found a loud clicking noise coming from clutch, inspected gear case and found it leaking oil, will need to replace gear case, clutch, slider and control to fix issue, ordering gear case and additional parts to ensure completion, rescheduled for 1/27; ordrng 1 W11449841 (Gear case) and 1 W11260238 (Rotor)"

Arrived on site for microwave not heating. Unit starts but just buzzing. Was able to get water to heat but with loud noise. Removed control panel. Ran again and noise was gone. Inspected high voltage and it checks ok. Replaced control board. Verified operation. Working as normal with no noise. Call complete.

"Arrived onsite for dishwasher not drying. On inspection found error F7E1, ran the diagnostic cycle and the heating element never came on. Installed a new heating element and tested old one. The old heating element was OL when tested for ohms. The new heating element is drawing 7.2amps now. The unit is operating as designed no water leaks detected during service."

"LFXS26973D/01 Arrived to inspect leak. I found the leak was from the back of the unit, at the FC ice maker water supply entry point. The fill tube had frozen and I suspected due to the valve that had been replaced prior, slightly weeping. I temporarily cleared the ice and am reordering the valve assembly that had been replaced prior. No leaks of the water supply observed during service. Office to contact the customer to arrange return service, due to customer availability. ; ordrng 1 AJU72992601 (Water Valve) and 1 MJX61892901 (Valve) and 1 MJX41869202 (Valve)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit making a loud humming noise while using the microwave, I removed and replaced the magnetron and inverter board and tested. Unit is operating as designed with no unusual noises. Job completed."

On arrival verified complaint of microwave not activating. Customer stated not always responsive on control. Was able to replicate for me. Customer states when firmly pushing on door it will start the cycle. Ui will just click when unresponsive but light is off in the microwave. Recommend door switches/interlocks. Ordering 1x W11578578 ; ordrng 1 W11578578 (Interlock harness)

Arrived on site to replace faulty control board. Replaced control board and tested. Board had no effect on issue. Found it recently Replaced spark module DSI board was defective and replaced again. Tested and unit is functioning properly. Job complete.

"Arrived on site for leaking water. Upon arrival test unit by fill with water. Inspected all possible areas, drain pump, hoses, tub and valves. Found water leaking from valve. Housing. Need to replace housing. Replaced housing and test unit. Unit is operating as designed. Did notice a small amount of water leaking at supply from wall. Customer is aware of that leak. Job complete"

"Arrived on site , doubled checked interlocks . All checked normal. Replaced control again . Unit is now functioning properly . Job completed"

Arrived on site for refrigerator with failing leds. Upon arrival found short in wiring of leds modules. Used kit and replaced leds. Found u it working as designed. Call complete