We serviced a
KENMORE REFRIGERATOR
Model 253.6008241
Near Austin, TX 78723
Scott
Job Details: 07/23/2021
"Arrived on site for fridge making loud noise . Found condenser fan blade broken . Ordering fan blade . ; ordrng 1 242219302 (Fan blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cedar Park, TX 78613
David Z
Job Details: 07/23/2021
"Arrived on site to Diagnose washer with lid lock issue. On arrival customer showed me the lid lock had gotten stuck and broken off when the lid was opened. Ordering lock, strike and bezel to resolve. Office to schedule when we receive parts. Also ordering Control due to unit wiring being severed on the lock so I cant test it. ; ordrng 1 W11457841 (Strike) and 1 W11545554 (Bezel) and 1 W11394572 (Lid Lock) and 1 W11543997 (Control)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, TX 78745
Kevin
Job Details: 07/23/2021
Arrived on site and inspect the dryer and found cut off has failed. Found airflow is restricted because installation team used a flexible vent hose that is crushed when dryer is pushed back. With vent hose removed Airflow measures good. replaced cut off and recommended to homeowner that flexible vent hose be swapped out for a rigid vent hose. Job complete took pictures
We serviced a
UNKNOWN REFRIGERATOR
Model Gshf5kgxgcww
Near Georgetown, TX 78628
Lou
Job Details: 07/23/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised that ice maker and water dispenser dont work. I found the ice maker on and found one of the tines jammed against the fill tube chute. Adjusted the chute and the ice maker continued to harvest but no water was dispensed. Tested the water dispenser and some water came out and then the stream went to a trickle. I removed the water filter and tested with my bypass installed and got same results. Due to the noise the ice maker motor is making now and the water not dispensing, I recommend replacing the ice make air and filter head.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ2
Near New Braunfels, TX 78130
Andrew
Job Details: 07/23/2021
Arrived on site to test unit for acting erratically. Found door was separating on top causing moisture to enter control and act erratic. Needing new door to fix issue. Office to reschedule. ; ordrng 1 W11188093 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Austin, TX 78750
David Z
Job Details: 07/23/2021
"Arrived on site to diagnose dryer that is not running the motor. Unit is heating, but drum is not spinning. Found motor has fused switch and has failed. . Replaced motor and ran unit. Verified all is working as designed. Advised customer to replace the vent on the outside, as there is no flapper and its starting to clog with lint.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Lou
Job Details: 07/23/2021
"Arrived on site to inspect refrigerator pantry drawer not closing properly. Upon further inspection, I found the left pantry drawer not closing as designed. I found that the rail has separated and will need to be replaced. Also found the RC evap drip pan badly bowed. I am ordering the left rail assembly and the right rail assembly, along with CNOTE-4 SHIMS and CNOTE-LSO PER CUSTOMER REQUEST/TRAINING. No water leaks observed during service.; ordrng 1 W11397195 (Left rail) and 1 W11409809 (Right rail) and 1 CNOTE (LSO FOR TRAINING) and 4 CNOTE (SHIMS)s and 1 CNOTE (LSO PER CUSTOMER REQUEST /TRAINING)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/23/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found two of the compressor nut screws and a piece of the low side access port cut off and re-soldered sitting on the floor of the unit. Went to discharge the unit and found the unit without refrigerant. Cut off the cap tube at the drier and found what appeared to be a burnout on the unit. I called Whirlpool Techline and spoke to Bruce SR# 7731325398.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2976AEM00
Near Georgetown, TX 78626
Jimmy J.
Job Details: 07/23/2021
"Arrived on site to install previously diagnosed parts. Removed ice maker and ice box fan and installed new ice maker and ice box fan. Customer showed me how the replace filter light was coming on and off. Once LED cover was removed I found the connector to the filter switch was not connected and tucked underneath the valve mount housing. Once connector for filter switch was connected the replace filter light remained off. Explained to customer they will need to dump any ice it produces until this evening, then they can use the new ice it produces afterwards. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Justin
Job Details: 07/23/2021
Arrived on site for a dishwasher leaking. Upon arrival the customer stated it looked like the leak was coming from the diverter area. They also informed me their upper rack right side adjuster was broken. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter cannot find home position and F2E1 for stuck key. I then ran a test cycle and found the unit leaking from the diverter. I stopped the cycle to prevent leaking any further onto the floor. Upon further inspection I found the left side adjuster broke at the wheel.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Pflugerville, TX 78660
Wesley
Job Details: 07/23/2021
Arrived onsite for f20 error. Cleared airtrap. Reset unit and advised to regulate soap being used in washers. Also was asked to recalibrate charge to $1 per cycle. No parts needed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78745
Leonardo
Job Details: 07/23/2021
Arrived on site to replace board. Replaced board test unit and unit test good. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/23/2021
Arrived on site to diagnose a washer that is shaking abnormally during spin. Found suspension worn out and replaced suspension rods. Also noted hub worn and washplate siezed. Wash plate will need to be broken off gearcase and both parts will need to be replaced to complete repairs.; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Austin, TX 78721
Scott
Job Details: 07/23/2021
Arrived on site . Replaced door and badge . No water leaks detected at time of service. Job complete .
We serviced a
UNKNOWN UNKNOWN
Model VAN NISSAN
Near Austin, TX 78751
Matthew
Job Details: 07/23/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Georgetown, TX 78626
Tommy
Job Details: 07/22/2021
Arrived onsite dishwasher not getting rid of soap. Upon arrival found unit wash motor damaged and not active. Replaced sump and proceeded to test unit is now operating as designed. No leaks detected during service. Recommended that client use vegetable oil wash to clear out over abundance of soap suds. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 07/22/2021
Arrived on site to test unit for no power. Found breaker was tripped. Tried resetting breaker and it would instantly trip. Found no breaks in unit harness TOD tested good. Finally was able to get breaker to stay on and voltage was good but tripped on its own after about 1min. Recommend having electrician check outlet and breaker. Found no issues with unit its self. Unable to test with load as no voltage available.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Elgin, TX 78621
Matthew
Job Details: 07/22/2021
"Arrived onsite for range not functioning. Upon arrival inspected wiring harness but was in good condition. Checked voltage at block and found issues with incoming voltage. Across L1 and L2 243 vac, L1to neutral 243 and L2 to neutral was 0 vac. Notified customer that she must seek an electrician to correct issue. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Lakeway, TX 78734
Luis
Job Details: 07/22/2021
"Arrived on site for thin ice and too much ice. Ran diagnostics found faulty bin thermistor,water not filling reservoir correctly. Replaced bin thermistor and valve ran diagnostics good water flow to reservoir and filled reservoir. used 1 WPW10511923 (Thermistor), and 1 W10897719 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Buda, TX 78610
Kevin
Job Details: 07/22/2021
"Arrived on site and replaced control board and dispenser motor diagnosed on previous visit. After replacement ice is now dispensing properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS03
Near Killeen, TX 76542
Al
Job Details: 07/22/2021
Arrived on site to inspect membrane buttons not working. Confirmed there were at least 3 buttons not working. Attempted to replace the membrane and found the connector from the membrane to the control was extremely loose. Unit will also require a control and authorization. Returning with the membrane. Needs more work. Office to schedule return services ; ordrng 1 WP8507P392-60 (CNTRL-ELEC)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78745
Kevin
Job Details: 07/22/2021
"Arrived on site and found control panel is unresponsive. Reset connection to control board and it is now working properly. Ran a diagnostic cycle to confirm correct operation, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDH03
Near Austin, TX 78729
David Z
Job Details: 07/22/2021
"Arrived on site to diagnose stuck water filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325DAB02
Near Jarrell, TX 76537
Tyler
Job Details: 07/22/2021
(CH) Arrived on site for icemaker dripping and making big ice. Upon arrival found mounting screw positioned wrong and unit was not level and leaning forward. I repositioned the icemaker properly and leveled the unit. After leveling I found the icemaker holding water and I could not force the drip to come back.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Austin, TX 78747
Leonardo
Job Details: 07/22/2021
Arrived on site to test unit for door locked. Test unit and found latch stuck in closed position. Unlocked unit test unit and unit test good job complete.
We serviced a
KENMORE DRYER
Model 110.6092299
Near Austin, TX 78753
Scott
Job Details: 07/22/2021
Add on Arrived on site for another appliance service call. Dryer is not heating up. Found high limit failed . Replaced high limit with truck stock cut off kit . Ran unit . Unit is heating up. Recommended for customer to have vent cleaned . No lint build up at time of service. Job complete
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78733
Kevin
Job Details: 07/22/2021
"Arrived on site and replaced Motor diagnosed on previous visit, after replacement dryer is operating properly, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Canyon Lake, TX 78133
Andrew
Job Details: 07/22/2021
Arrived on site to test unit for no ice production. Ran diagnostics and found unit working good. Ran fast ice cycle and unit produced three full sheets of ice. Found pressures correct. No signs of any refrigerant leaks. Replaced bin thermistor as a precautionary. Advised customer to monitor and if issue persists recommend replacing evaporator. Job complete.
We serviced a
AMANA WASHER
Model NFW7300WW00
Near Canyon Lake, TX 78133
Andrew
Job Details: 07/22/2021
Arrived on site to test unit for doing random things on its own. Ran diagnostics cycle and unit would not complete auto diagnostics. Needing control to fix issue. Office to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near New Braunfels, TX 78130
Noah D
Job Details: 07/22/2021
"Arrived on site to inspect unit for not dispensing water or ice, upon inspection found the units valve wAs not opening, replaced both valves and tested. All functions returned and water worked. Complete"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78132
Noah D
Job Details: 07/22/2021
"Arrived on site to inspect unit for not operating, upon inspection found the unit was unresponsive at console, replaced console and tested, all functions returned. Complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/22/2021
"Arrived on site for WHEN PRESSING POWER BUTTON, TURNING THE KNOB, NO POWER IS SHOWN FROM THE DISPLAY. CHECKED OUTLET. Placed in diagnostics and got the same error code as prior tech last September, F6E2 / F6E3. I did not have the console with me today. I will return with the same parts and order the console W11112656 just in case. ; ordrng 1 W11112656 (Console)"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID81SS4A
Near Spring Branch, TX 78070
Andrew
Job Details: 07/22/2021
"Arrived on site to test unit for tripping breaker. Customer stated it was only happening when not set to rinse. Completely check unit and found no issues. Took a step back and started with basic diagnostics. Found white wires in junction box were burnt along with wire nut. Cut burnt wiring and installed new wire nut. Tested unit, unit is working as designed. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near New Braunfels, TX 78130
Noah D
Job Details: 07/22/2021
"Arrived on site to inspect fridge for not dispensing ice, upon inspection found the unit was not hitting door switch correctly, tried to attach spacer with no success, realigned the chute and found no issues, tested multiple times. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB3
Near New Braunfels, TX 78130
Noah D
Job Details: 07/22/2021
We serviced a
LG WASHER
Model WT5101HW
Near Georgetown, TX 78626
Wesley
Job Details: 07/22/2021
"Arrived onsite and replaced water level switch and control to repair IE error and erratic function
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHB00
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/22/2021
"Arrived on site for Frig IM not making ice, Frig light dim and freezer LED light not working. Found freezer section had frost inside on top shelf / rack equivalent to door being left open for a period of time. This caused the door switch to become stuck in the off position not allowing it to switch open and turn on the light. Cleared away ice around switch and light lit up as designed. Inspected all four sides of freezer door gasket and all four sides are sealing and seated as designed when door is closed. Cleared ice off of rail to allow freezer door to open and close naturally. Found fridge led pack had one shorted led inside. Removed led pack and installed new led pack. All lights illuminating as designed. Removed ice maker and found fill tray frozen solid. Valve that supplies water to both water dispenser and ice maker is weeping water into the ice maker tray causing blocks of ice to form thus making the ice dispenser auger not turn as it should due to blocks of ice formed in ice tray. Same weeping valve is also leaking water underneath the ice bin causing blocks of ice. This makes it very difficult to remove the ice bin. Ordering valve W11043013 to return and complete the repair. NOTE: Call customer prior to arrival and ask that they remove all food items from the right side of the fridge to allow easy access to valve cover for valve replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Belton, TX 76513
Tyler
Job Details: 07/22/2021
(CH) Arrived on site to give second opinion on sealed system diagnosis. Upon arrival customer stated they heard a popping noise every few minutes. Gained access to the compressor and confirmed the sound was the start device shutting on and off. I ohmed out and took an amp raw on the compressor and everything checked within specifications. I replaced the start device and found no issues with the operation of the compressor. I let the unit run for about 20 minutes and found no issues while it was operating. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Killeen, TX 76543
Al
Job Details: 07/22/2021
Arrived back on site for a recently serviced dishwasher. Customers complaint was the unit wasnt coming on. Confirmed the complaint and found the breaker panel is filled with GFCI and arch fault breakers. The one for the dishwasher was tripped and not providing power to the unit. Turned it back on and unit powered up and began operating properly. JOB COMPLETE
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Belton, TX 76513
Tyler
Job Details: 07/22/2021
"(CH) Arrived on site for washer not ending cycle. Upon arrival entered diagnostics and found the following F0e3 f7e0 f5e4 error codes. I ran the unit through a full diagnostics cycle and found all functions operating aside from a grinding noise coming from the unit during agitation. I checked the gearcase, clutch and slider and all appeared visibly undamaged indicating an internal gearcase failure. I ohmed out the valve thermistor and found that it is giving slightly sporadic resistance reading. .; ordrng 1 W11172234 (Valve assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Killeen, TX 76549
Al
Job Details: 07/22/2021
"Arrived on back on site for unit ,thats been worked on several times recently, not dispensing water from the door. Put the unit into diagnostics test mode test 46 and unit dispensed, but wouldnt work unless it was in diagnostics mode. Due to this, I Called Whirlpool Tech Line and spoke with AUSTIN SR#7731318100. I was told to change the UI because it contributes directly to this issue. After calling whirlpool and changing the UI the unit now dispenses as designed to customers satisfaction. JOB COMPLETE"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MWJA
Near Whitney, TX 76692
Jonathan M
Job Details: 07/22/2021
"Arrived on site for refrigerator that?s flashing high temperatures in her refrigerator and freezer sections. Inspected unit and work area. The customer advised that initially she had an issue with frost buildup around her evaporator but after they got the high temperature code on the refrigerator and freezer, the unit defrosted itself and seem to be holding temperature. Confirmed customers complaint and took temperatures of her refrigerator and freezer section. Found the refrigerator at 36?F in the freezer at -2?F. Spoke to SW and we ran through diagnostics on the unit. All tests ran as designed. She informed me that per the text sheet, if there?s an issue with high temperatures in the refrigerator or freezer sections and that issue clears itself up, the customer is supposed to press and hold the alert reset button to clear the code for the unit to stop flashing the high temp error. Relay the info over to the customer and watch the unit for 15 minutes to ensure the error code did not come back. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED9600TA1
Near Salado, TX 76571
Tyler
Job Details: 07/22/2021
(CH) Arrived on site to install previously diagnosed heating element. Upon arrival removed and replaced current heating element. After replacement ran the unit through a diagnostic test and found the unit heating as designed as well visually confirmed the entire heating element glowing. Call complete.
We serviced a
KENMORE VENTHOOD
Model UNKNOWN
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/22/2021
Arrived on site for a vent hood that doesn?t have power. Inspected unit and work area. The customer stated that the model and serial tag was wiped off during a cleaning done prior and can not be read. Checked voltage going to the vent heard and found no power. Checked the breaker box for any breakers that might?ve tripped and did not find any breakers in the off position. Flipped off and on all kitchen breakers as the vent hood is not marked. Checked voltage again and still found no voltage. Advise customer she would need to contact an electrician to resolve power supply issues. Call complete.
We serviced a
KENMORE RANGE
Model 790.465734
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/22/2021
Arrived on site for a range that has multiple burners not working properly. Inspected unit and work area. Confirmed customers complaint and found the far right in the far left infinite switch is not working properly. Replaced both and tested the unit. I did advise the customer that I would note the account but that the newly installed infinite switches were the correct subbed over parts. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near Hillsboro, TX 76645
Jonathan M
Job Details: 07/22/2021
Arrived on site for a refrigerator that is not cooling intermittently. Inspected unit and working area. The customer advised that sometimes the refrigerator isn?t even on when the unit isn?t at proper temperature. I did ask the customer if they?ve been hearing a clicking sound due to hearing the compressor clicking on and off. She did advise that the compressor is making a clicking sound. Replaced a start device with the truck start start device and tested unit. The unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Waco, TX 76712
Jonathan M
Job Details: 07/22/2021
"Arrived on site for a washing machine it?s still flashing an F2 E2 (HMI disconnected) error code. Inspected unit and work area. The customer advised that the unit is only doing this sporadically but it?s still happening. He has hooked his washer up to the Wi-Fi to get updates and has done updates as necessary. I called whirlpool Techline and spoke to Robert SR# 7729698101. He advised that based on the prior repairs and continued issues, he was submitting the unit to review.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Hutto, TX 78634
Lou
Job Details: 07/22/2021
"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the consortium was making a loud noise. As I was removing and replacing the compressor, the customer advised they had a video of the noise. They played the video and the noise played was the sound of an evaporator fan rubbing on ice or another object. I continued with replacing the compressor, access valve and UV dye drier. Vacuumed the system and pressures held. Installed 6oz of R134a refrigerant and monitored pressures. Unit held pressures. I disassembled the RC section to find the RC evaporator motor harness thermistor was blackened and defective. Found water in the bottom of the RC section and cleared it out. Also found it positioned in the wrong place on the evaporator. I removed and replaced the motor harness and secured the thermistor to the suction line with foil tape and ziptie (photo). Also found the drip pan badly warped so I replaced it. While replacing the pan, I found ice behind the evap housing and removed it. I secured the evaporator to the back of the wall/housing with a clamp and ziptie. Reassembled the unit and tested and unit is beginning to cool as designed. No water leaks observed at the end of service, job completed. Recommended that the customer allow the unit to cool for at least 24 hours."
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Waco, TX 76707
Jonathan M
Job Details: 07/22/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced water tube and reservoir and tested unit. Unit dispensed water and began to dispense water to the icemaker as designed. No leaks present at the time of testing. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF0
Near Belton, TX 76513
Al
Job Details: 07/22/2021
Arrived on site to install previously ordered ice container. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Jarrell, TX 76537
Tyler
Job Details: 07/22/2021
Arrived on site for refrigerator needing a restriction cleared out. Upon arrival I ran nitrogen through exposed cap tube disconnected from evap coil. Found no blockages. I replaced evap coil and hv dryer again. Pulled vacuum and found no leaks. Recharged system with 5.5oz of refrigerant. Found psi levels bouncing between 0&-15 low side and 170-185 high side Continuously. Called whirlpool techline and spoke with Austin sr#7731254161.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Round Rock, TX 78681
Tommy
Job Details: 07/22/2021
"Arrived onsite for unit not shutting, upon arrival found unit was operating as designed. Spoke with customer about design and explained shutting technique. Job Completed"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Georgetown, TX 78633
Wesley
Job Details: 07/22/2021
Arrived onsite and replaced the motor to repair dryer function. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78733
Kevin
Job Details: 07/22/2021
"Arrived on site and replaced spray arm and lower door seal, after replacement also raised front of dishwasher by lifting front feet. Customer will monitor dishwasher for correct operation. If it continues techline will need to be contacted, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near McGregor, TX 76657
Jonathan M
Job Details: 07/22/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the external drain pump and ran the unit through a normal ice cycle. The unit ran as designed for a full complete cycle and began a second cycle. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/22/2021
"Arrived on site for customer complaint of unit not powering on, found breaker was tripped, I reset breaker, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Briarcliff, TX 78669
Robert
Job Details: 07/22/2021
Arrived on job for complaints of noise. Found the drain pump cause of noise . Replaced pump and test. No leaks detected at time of service
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Tow, TX 78672
Cliff
Job Details: 07/22/2021
Arrived on site to replace previm8neously ordered parts for washer. Replaced shifter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near China Spring, TX 76633
Jonathan M
Job Details: 07/22/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer module and tested the unit. The unit still would not come on. Replace the refrigerator main light module and tested the unit. The unit began to illuminate and work as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED8200FC0
Near Leander, TX 78641
Justin
Job Details: 07/22/2021
"Arrived on site for a dryer not starting and with the check lint screen light not turning off. Upon arrival the lint screen light was off, but when trying to start a cycle nothing happened. I put the unit into diagnostics mode and found stored error codes F4E3 for restricted airflow and F4E4 for L2 voltage error. I cleared the error codes. I then found good voltage at the wall, terminal block, and going to the control. When I started a cycle I found no 240V going from K2 relay. I then gained access to the heating components. I found all thermostats and thermistors ohmd out good. I found the thermal fuse on the blower wheel assembly to be open and bad. (Left side fuse on assembly). We will need to order the fuse for the repair. ; ordrng 1 W10909685 (Thermal Fuse)"
We serviced a
JENN-AIR OVEN
Model JJW2430DP02
Near Canyon Lake, TX 78133
Andrew
Job Details: 07/22/2021
Arrived on site to test unit for error code f2e1(shorted key pad). Was unable to enter diagnostics without error code prompting on screen. Console is receiving voltage. Recommend replacing control along with console. Office to reschedule. ; ordrng 1 W11236887 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Liberty Hill, TX 78642
Kayman
Job Details: 07/22/2021
Arrived onsite to install previously diagnosed parts. I installed the magnetron capacitor and diode. I tested the unit and it is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78704
Leonardo
Job Details: 07/22/2021
Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Austin, TX 78703
Leonardo
Job Details: 07/22/2021
Arrived on site to test unit for unit not washing correctly. Found unit not getting enough water will need to order new fill valve. Will need to replace new fill valve and keypad and link. ; ordrng 1 WD15X10014 (Fill valve)
We serviced a
KITCHENAID OVEN
Model KODE300ESS01
Near Leander, TX 78641
Kayman
Job Details: 07/22/2021
Arrived onsite for wall oven with convection fan issues. Upon arrival I found the issue to be the convection fan would pulse on and off while the door is closed. I accessed the main control and tested resistance of the fan. The fan showed 26ohms which is within range for the fan. I powered the unit on and monitored voltage to the van in convection bake. I found 124Vac to the fan while the door switch is depressed and voltage would drop out when the switch is released. I could not recreate any pulsating fan symptoms and voltage stayed consistent while I had the switch depressed.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Leander, TX 78641
Kayman
Job Details: 07/22/2021
Arrived onsite for dryer throwing F6E2 error and not operating. After arriving I confirmed the complaint. I was not able to access diagnostics from the console. I confirmed good voltage and polarity at the terminal block. I removed and replaced the console and main control. I tested the unit using the provided vent test kit. The test showed good airflow in the system. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Burnet, TX 78611
Cliff
Job Details: 07/22/2021
Arrived on site to diagnose an oven that is not heating accurately. Found temps too low and set calibration adjustment. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Spicewood, TX 78669
Robert
Job Details: 07/22/2021
Arrived on job for complaints of water temperature issues. Found the thermistor on valve not reading properly. Replaced valve and test. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Austin, TX 78745
Luis
Job Details: 07/22/2021
"Arrived on site for no cool in fresh food section. Found unit not entering defrost,ran diagnostics heater not powering on and bimetal reading open,replaced control,ran diagnostics heater powered on but still reading open. Defrosted evaporator replaced bimetal also. Ran diagnostics all test passed. ; used 1 WPW10503278 (Control), and 1 Wpw10165425 (Bimetal) from stock"
We serviced a
KITCHENAID DISHWASHER
Model JDB9000CWP2
Near Austin, TX 78705
Leonardo
Job Details: 07/22/2021
Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Tommy
Job Details: 07/22/2021
Arrived onsite for dishwasher not getting water. Upon arrival found unit receiving water but wash motor not operating as diverter couldnt find position ordering sump assembly office to reschedule upon receiving.; ordrng 1 W11087376 (Sump)
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Elgin, TX 78621
Matthew
Job Details: 07/22/2021
Updated model number. Arrived onsite for dryer not drying. Upon inspection found unit is drying. The issue is the door will not stay closed. Hinges do seem to have play. Will order hinges and springs as well as strike and catch. It?s a possibility the the upper panel may be warped so ordering panel as well. Needs AUTHO. Office to reschedule ; ordrng 1 279659 (panel) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W11366436 (STRIKE ) and 1 W11371722 (RIGHT HINGE) and 1 W11376139 (LEFT HINGE ) and 2 WP3387565 (sprng-door)s and 1 WP3389441 (catch)
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Taylor, TX 76574
Jimmy J.
Job Details: 07/22/2021
Arrived on site to install previously diagnosed parts. Removed timer and installed new timer. Tested dryer and it started spinning drum and heating as designed. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78745
Kevin
Job Details: 07/22/2021
arrived on site and inspected dryer and found motor is broken, took one picture and sent it to SW. Replaced motor and dryer is now running normal and quiet, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78737
Brandon
Job Details: 07/22/2021
"Arrived on site for customer complaint of unit making loud noise, found rear motor mount clip was off and rubbing tub, I had to adjust motor mount housing and reinstall clip, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Austin, TX 78741
Luis
Job Details: 07/22/2021
Arrived on site for unit not freezing. Found compressor and fans running,diagnosed a leak in the system will need to order the compressor and evaporator parts and labor covered by manufacture sealed system warranty. ; ordrng 1 WPW10507886 (Compressor.) and 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 Accessvalve (Access valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 07/22/2021
"Arrived on site for Washer Inside Washer Wash basket Shaking Badly. Found locked screen on UI. Would not allow me to select anything. Placed in diagnostics and F5E1, F8E6, F2E1, F6E3 all came in. Washer would not lock the lid in manual or auto diagnostics. Unplugged washer and waited five minutes then plugged back in. Washer still had locked screen. Accessed board and powered down then unplugged lid lock. Waited five minutes and powered up then plugged in lid lock. Screen unlocked. Lid lock causing issues in board and causing errors unrelated to issue. Tested all components once diagnostics allowed me to run through diagnostics cycles. All tested good. Explained to customer a new lid latch was needed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Georgetown, TX 78626
Tommy
Job Details: 07/22/2021
Arrived onsite for previously diagnosed parts. Upon arrival used shop vac to empty standing water. Removed and replaced pump proceeded to test found unit is now operating as designed. No leaks detected during service. Job Completed.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZQ1
Near Austin, TX 78702
Luis
Job Details: 07/22/2021
Arrived on site. Replaced defective cutter grid ran diagnostics all test passed.
We serviced a
WHIRLPOOL RANGE
Model MGR8700DS0
Near Austin, TX 78729
David Z
Job Details: 07/22/2021
"Arrived on site to diagnose range that is not lighting the back 2 burners. Tried to run unit and got no ignition from rear burners. Removed caps and found the orifices were clogged with some soot, keeping them from flowing gas. Cleared orifice obstructions and tested unit. Verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Marcos, TX 78666
Noah D
Job Details: 07/22/2021
"Arrived on site to inspect unit for a cut in silicone and some dents, the customer was very worried about these issue, replaced cooktop and tested. No warps found. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78745
Kevin
Job Details: 07/22/2021
"Arrived on site and inspected dryer and found door couch has fallen into door, replaced it and door is now closing properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liberty Hill, TX 78642
Tommy
Job Details: 07/22/2021
"Arrived onsite for washer not cleaning clothes and agitating, upon arrival found your actuator was miss installed. Installed and tested. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Manor, TX 78653
Scott
Job Details: 07/22/2021
"Arrived on site for washer not draining . Ran diagnostics for long fill error . Replaced control , checked pressure hose and found no issues. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KENMORE WASHER
Model 110.2600201
Near Cedar Park, TX 78613
Justin
Job Details: 07/22/2021
"Arrived on site for a washing machine that will fill but not run. Upon arrival the customer stated that the unit gets stuck in the sensing portion of the cycle and will lock, but nothing else. I put the unit into diagnostics mode and found stored error code F7E5 for shifter fault. I cleared the error codes. I then ran a test cycle and it ran through as designed. I activated the spin and agitate separately. When trying to agitate you could hear the actuator energize, but get stuck and would click over and over again. I gained access to the bottom of the unit and found a severe amount of gear case oil dripping from the bottom. This indicates a bad gear case and actuator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kingsland, TX 78639
Cliff
Job Details: 07/22/2021
Arrived on site to diagnose a refrigerator that is leaking. Found fill chute for icemaker not aligned with fill tube causing leak. Reset chute to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWP
Near Georgetown, TX 78633
Wesley
Job Details: 07/22/2021
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78626
Lou
Job Details: 07/22/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the valve failing, I was to remove and replace the valve. I found the part I was sent with was defective. I advised the customer and am ordering another valve. No water leaks observed during service.; ordrng 1 W10897719 (Valve)"
We serviced a
LG DRYER
Model DLEX3570W
Near Spicewood, TX 78669
Robert
Job Details: 07/22/2021
Arrived on job for complaints of not drying and error code. Code f90 is for 90 percent of air flow blockage. Took pictures of inside of door covered in lint from back flow cause from air flow. Removed vent hose and checked air flow it is good when hose is removed but once I reconnected hose air flow stopped again. Customer will need to have vent cleaned.
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Austin, TX 78739
Robert
Job Details: 07/22/2021
Arrived on job to replace previously diagnosed part. After replacement test operation noise level normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS3
Near Austin, TX 78739
Robert
Job Details: 07/22/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. Dishwasher working properly and no leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Copperas Cove, TX 76522
Al
Job Details: 07/22/2021
Arrived back on site to install previously ordered control. R&R and unit tested as designed. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 07/22/2021
"Arrived on site washer making tanking noise. Found actuator had shorted out . Ordering actuator , also control ,motor , cap if needed . No water leaks detected at time of service call to set return . Please put custome on cancel list .; ordrng 1 W10913953 (Actuator) and 1 W11428524 (Cap) and 1 W10890624 (Motor) and 1 W11170317 (Contol)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Hutto, TX 78634
Wesley
Job Details: 07/22/2021
"Arrived onsite and found unit wash plate seized to shaft. Ordering tub job to repair failed gear case. Will require 2 man to safely remove washer from upstairs drain pan. Office to reschedule.; ordrng 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 WPW10215093 (Filter), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Austin, TX 78748
Kevin
Job Details: 07/22/2021
"Arrived on site and inspected washer and found gear case has failed and is also leaking water from the bottom. Took a picture. Attempted to remove washplate and it is seized.
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Austin, TX 78738
Brandon
Job Details: 07/22/2021
"Arrived on site for customer complaint of SD error code and unit not finishing cycles. Found f71 error code in diagnostic mode, suds or basket not engaging for spin, found bearings had failed, found hot water side of valve had failed, found rotor bolt seized to drive shaft due to rust and failed bearings.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/22/2021
"Arrived on site for customer complaint of loud pop and then no heat. Found diode popped and fused to capacitor, I replaced magnetron, capacitor, and diode, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78759
David Z
Job Details: 07/22/2021
Arrived on site to follow up on sump and motor repair. Installed new sump and motor to resolve dripping coming from diverter. Retested and verified unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Austin, TX 78717
Justin
Job Details: 07/22/2021
"Arrived on site to install previously diagnosed parts. I installed the tub ring, suspension, and actuator. I then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed. The unit is no longer bouncing around either. I found the unit now actuating properly. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Leander, TX 78641
Kayman
Job Details: 07/22/2021
Arrived onsite for refrigerator making roaring noise from the back. Upon inspection I found the unit to be making a metal on metal vibrating noise. I accessed the compressor area and found the noise to be coming from the middle of the condenser somewhere. I removed the toe kick and adjusted the bolts securing the condenser bracket in place. After adjusting the bolts I found the noise went away. I found the unit to be sitting on tiles with deep grout joints that could cause the noise when the wheels dip down into the joints. The unit is otherwise working as designed at this time. Job complete.