"Arrived on site for a washing machine that is leaking while in use. Inspected unit and work area. Checked underneath the washer and found no evidence of water leaking from the gearcase or drain pump areas. Found water residue on the back wall of the washer. Can you do access to the control area and found water residue inside the valve housing indicating a bad gasket seal for the valve. I did explain to the customer that the valve would have to be replaced for repair. Replaced the valve and tested the unit. The unit began to work and operate as designed with no leaks present.Call complete."

"Arrived on site to replace previously diagnosed control and door, it does not effect function of the unit, unit is now functioning as designed, job complete"

"Arrived on site. Found unit not defrosting,advanced timer heater not powering on,removed cover found broken neutral wire from heater to harness,repaired broken wire heater powered on. Advised customer to defrost unit 48 hrs due to excessive ice build up.

"Arrived on site. Found large gap at corner of fresh food door gasket,remolded door gasket checked seal good

"Arrived on site and uninstalled dishwasher and set it to wash on a quick cycle. I observed a dishwasher for 30 minutes and it did not leak anywhere. Sent multiple videos to KB/service management

"Arrived onsite for washer that is allowing water to drip into the basket. Upon inspection I found the unit dry not dripping then I tested the water inlet valves and found the operating as designed, but a few drops fell into the basement after the valves shut off I wanted 10-15mins with the customer present and found that unit didnt not continue to drip. I performed a-few more tests and found unit operating as designed. Job complete

"DW80M9550UG Arrived to instal previously diagnosed and ordered parts. I removed the failed door gasket and installed the replacement, including the door switch assembly that was included within the kit. I tested the unit and found the drive motor housing for the diverter assembly failed and the source of the leak. The drive motor is NLA per all sources and management will contact the customer for further action. No leaks of the water supply observed during service."

Arrived onsite for a stacked washer the will not drain. Upon arrival we found that the unit had a f9e1 code stored we then gained access to and checked the drain pump filter and found that it was clogged I tested the pump with my meter and found that it was testing out of range. We replaced the pump and tested the unit and found the unit operating as designed but the customer will need to clear the stand pipe. Due to water backing up in it due to a clog somewhere down the line. I advised the customer of this and we placed the unit back it place. Job complete M15UWQ1APL1

"Arrived on site to diagnose range with orange flames coming off front right burner. Spoke with customer who said all burners are orange now. I inquired about if a humidifier is being used, and one is in use in the house. I tried adjusting the flame and found no change or dirty orifices. Advised customer that humidifier adds moisture to the air, which affects the flame quality. Once humidifier is no longer being used and levels return to normal, unit should be fine. Advised to follow up for a possible regulator repair if issue does not change even after humidifier is shut off for several days. C

"Arrived on site to install new appliance manager to resolve oven not heating. Prior to installing board I double checked incoming voltages. Found L2 has 15v coming from it, not 120. This is resulting in heating elements not running. Verified this at wall outlet as well. Wires in plug feel loose as well. Advised customer to resolve the missing voltage and replace plug, and unit should work properly. Call complete."

"Arrived on site for washer, inspected unit and work area. Customers complaint was not spinning out clothes. Diagnosed unit and found drain pump damaged. Replaced pump and tested unit is now operating as designed. There was leaks present from wet clothes on basket. No leaks from unit.

"Arrived on site For ice not dispensing, ice production is good and motor is moving properly. found ice buildup under ice bin lifting it up off of shaft coupler. After clearing it, ice dispenser will now work properly.

"KUIX505ESS2 Arrived to inspect no production. I found the incoming water was just a trickle, with or without the filter installed. inlet valve assy and removed and replaced. All functions returned to normal and the water fill level was satisfactory. No leaks observed during service.

Arrived on site to test unit for no display and buttons not responding. Tried resetting the unit and still no display. Would need new control and console

Arrived on site to test unit for gas smell checked the whole unit and no detection of gas with bubble solution or the gas sniffer. Job complete

"Arrived on site and inspected microwave and found installers did not remove center rack, this is causing sparking on the interior when in use. After removing rack microwave is operating normally, job complete"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the door hinge springs and link kits and tested. The door continues to open/close as designed. I advised the customer that the door functions are normal. Contacted techline and spoke to Sterling and advised the complaint and repairs made and advised t(e unit is operating as designed. Sterling provided SR#7735701096. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for rust. Found outer door was rusting. Replaced outer door panel, unit working as designed. Job complete."

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent assembly gasket being defective and allowing moisture to escape and flow into the control panel and short the UI, I removed and replaced the vent assembly, gasket and control panel with UI and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site for dishwasher showing an error code. I inspected the unit and work area. I found no codes in diagnostic. I ran a diagnostic cycle and found the unit working as designed. Filling with water, washing, draining and heating. I put the washer into a normal operation and found it coming and working as designed. Job complete"

Arrived on site to install a new front panel. I replaced the panel and transferred the model serial Tag to the new panel. I reassembled the unit. It was place the maintenance shop with no water hook up. I could not verify the leak is fixed. Job complete.

Arrived onsite to replace failed left front infinity switch. Replaced switch and tested. Unit is now cycling and functioning properly. Job complete

Arrived onsite for long dry times. Upon arrival test unit and got heat but no suction from blower. Removed rear panel to access blower. Found blower wheel not connected to motor. Inspected wheel and blower and are both good. Ran unit and observed element cycling correctly. Installed wheel securely to motor and test unit. Unit is operating as designed. Job complete

Arrived on site for dishwasher leaking. I inspected the unit and work area. I found the dishwasher still had all of the interior packaging in It. I unpacked the dishwasher and turned the water on and plugged it in. Inran a diagnostic cycle and found the unit working as designed with now water leaks detected at this time. The unit is working as designed.

"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and powered unit. Compressor is running and unit is cooling. Also replaced ice bucket and chute. Customer will monitor temperature before loading unit. Job complete"

Arrived onsite for SAFTEY drum is melted. Upon arrival customer pointed out the area of basket that is melted and discolored. Explained to customer that the basket is made from a metal material and is the normal form for basket. As far as the color. The off white swirl color is also normal for the basket. Removed rear panel to test element. Test element on high heat and is cycling correctly. Inspected belt and is good.Unit is operating as designed Contacted SAFTEY team and let them know diagnosis. got SR# 7735618220. Job complete

"Arrived onsite for a washer that will not complete wash cycle and will say unbalanced on display. It also rips the customers clothes. Upon inspection I that the wash place was loose and the Basket, Lock Nut was the same. I tightened up the basket lock nut and replace the wash plate. And ran a quick cycle with some towels and some soap and found unit operating smoothly. I ran a drain and spin cycle as well with the spin cycle set to high. And found unit operating as designed. I advised dumpster on loading pressures and detergent use. Job complete."

"Arrived on site to replace previously ordered parts for refrigerator. Installed new pressure regulator, and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."

"Arrived to install previously diagnosed parts. Installed new motor and blower wheel. Tested unit, tub was spinning and the unit had heat. Dryer working as designed."

"Arrived onsite for refrigerator leaking from the left front corner. On inspection when we call for water a pool of water showed up on the bottom left front corner. I pulled the IM and found the fill tube and the hopper were frozen solid. Removed the ice from the hopper and steamed the ice out of the fill tube. While steaming the fill tube I see steam coming from the top of the refrigerator. Pulled the cover off the compressor housing in the rubber tube that goes down to the ice tray had a split in the top of it. Installed inlet tube, refrigerator operating as designed. No water leaks detected during service."

Arrived on site to diagnose a refrigerator that is making unusual noise. Found air damper unusually loud and replaced damper. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. .

Arrived on site for a washer not working. On inspection found that the customer did not understand how a new washer operates. Showed customer how to use the washer. Customer had a dial washer for her last washer and was trying to use the dial as a timer. Explain on how the system works now she knows how to use her new washer. No water leaks detected during service.

Arrived on site to install previously diagnosed parts. I replaced the control board and the light still did not turn off. Replaced the hood control and the light started to work. Unit operating as designed

Arrived on site to replace previously ordered parts for range. Replaced gasket and installed insulation inside door. All is working properly at this time and job is complete.

Arrived on site to diagnose a refrigerator that is over producing ice. Found bail arm broken and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to install compressor and sealed system repair components. Evacuated system and removed compressor/dryer and replaced. Vacuumed system and verified proper vacuum held. Charged unit to mfr specs of 46g. Call complete.

"Arrived on site to replace gearcase, cam, belt, motor. Replaced parts and ran unit. Verified no noise present, unit spinning properly. No leaks found. Call complete."

"Arrived on site to diagnose dishwasher that was not properly drying dishes. Examined unit and found no rinse aid was being used. Ran through diagnostic cycle and verified proper operation, and good heat coming off heater. Advised customer that they need to run hot water, use rinse aid, and utilize all high temp options for best dry results. Unit working as designed. Call complete."

"Arrived on site and found service call Was made because home inspector used a small oven thermometer when inspecting ovens. Explained to new homeowner that these are not accurate enough for this purpose. Oven is operating as intended, job complete"

"Arrived on site and found customer is still experiencing intermittent door open/closed error. Replaced both interlocks with kit. Confirm microwave is working properly by heating a cup of water after repair, job complete"

"Arrived on site and set washer into a diagnostic cycle exposed valves for viewing and filled basket halfway with both cold and hot water while observing connections and drain hose. Did not find any water leaking then set washer to drain and although standpipe sounded like it was moving slowly it did not overfill. Repeated this again to confirm washer is not leaking from Any seals or connections. Sent a short video to KB/service management of underneath washer after this process. Did not find any visible leaking. Customer is aware that if there is no fault found a service charge is to be collected, at this time this Autho has not processed, MS is aware."

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Installed 56g of R600 refrigerant and monitored the unit. Unit is cooling as designed. I recommended the customer allow the unit to cool for at least 24 hours before placing items inside. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the bake ignitor and tested the unit. I found the unit is heating too hot. My temp readings were 486, 293, 386, 301, 400, 303 for an average of 361.5 degrees. At the customers request, I calibrated the unit minus 10 degrees. No gas leaks detected during service, job completed."

Arrived onsite for dryer not drying. On inspection tested thermal fuse was good thermal cutoff was good. Tested the heating element and had a open in the element. Replaced the heating element and tested the unit and it was now getting hot. Ran the dryer for 10 minutes in was hot in the dryer. Unit operating as designed.

Arrived on site for a washing machine that is not starting a cycle. Inspected unit and work area. Customer advised that the unit seems to be not acting the same way that used to when she first bought it. She advised that the lid lock takes forever to lock. Tested the unit on a normal wash cycle and found the lid lock working as designed and the load starting. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. The customer ran a load of laundry and the unit ran as designed again. Check voltage and polarity at the wall and found proper voltage and polarity. Did find the unit on a shared breaker in the utility room. Did advise the customer that the main issue she may be experiencing may be due to being on a shared circuit and that their manufacturer recommends getting on its own dedicated circuit. The unit is working as designed. Call complete.

MVWP575GW1 Arrived to inspect spin issue. I entered service test mode and found F7E1 was the only stored code. I found the main (outer) shaft was improperly attached at the factory to the upper cover of the planetary drive. I removed and replaced the gear case and the issue was resolved. I calibrated and tested and the unit operated as designed. No leaks observed during service.

"Arrived on site for lid not locking . Found latch would just click . Replaced latch . Ran diagnostics, lid is locking but when trying to agitate or spin unit would just hum. Found also cap has failed . Replaced cap with truck stock part W11395618. Re ran test wash all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for washer needing previously diagnosed parts. Upon arrival reconfirmed issue and drained remaining water from tub. Replaced control, pump and latch. Found unit cycle through multiple tests with no leaks or errors. Call complete"

"Arrived on site to inspect wall oven turning on by itself. Upon further inspection, I found the unit not connected to WiFi and the customer didnt have the manufacturer app downloaded on their phone. I placed the unit in diagnostics and checked for error codes and found none. I assisted the customer in connecting to WiFi and tested. Unit is operating as designed. Job completed."

Arrived on site for oven not heating properly . Ran temp checks and upper oven checked normal. Lower oven was off . Adjusted lower up 20 degrees. Reran temp check . All checked normal. No gas leaks detected at this time. Job complete

"Arrived on site for dishwasher flashing 2-2 error . Unable to put in diagnostics, no response from keypads . Found one of keypad buttons stuck . Replaced UI housing . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for no heat dryer . Found heater element failed . Had office reach out to customer , customer declined and doesnt want to pay trip fee . Put unit back together, unit is functioning as before diagnosis . Job complete ."

Arrived on site for washer needing previously diagnosed outter tub and drain pump. Upon arrival installed both parts. Reassembled unit and insured their were no chances of leaks and all connections were secured. Unit working as designed call complete

Arrived on site for microwave needing previously diagnosed control. Upon arrival reconfirmed issue and installed board. After further testing I found unit still had a bad 20amp fuse. Replaced fuse also and found unit now fully functioning as designed. Also recommended to customer to replace bulb with bulb manufacturers recommended (8206232a). Call complete

"KCGS556ESS02 Arrived to inspect no spark. I found the unit did have line VAC present and I removed the top for inspection. The main power supply line was incorrectly routed. After correcting the issue, the unit ignited as designed. No gas leaks detected during service."

"WDT920SADM2 Arrived to inspect detergent issue. I found the dispenser was working, but the lower spray arm had dislodged after prior repair. I corrected the spray arm position and mounting and tested. Operational test good, no leaks observed during service. Warranty applied to service."

Arrived on site for the washing machine that is not completing cycles. Inspected unit and work area. Were in the units are diagnostics and found an F8 E1 (low/no water detected during fill) error code. I tested both valves and found the cold water valve the one not pulling in any water when you call for it. Verified proper voltage and replace the valve. Tested the unit and the unit begin working operate as designed. Call complete.

Arrived on site for a washing machine that has no power. Inspected unit and work area. Customer had the unit unplugged so we plug the unit in. But hit the power button was unable to get the air to come on. Ran the unit into diagnostics and found all the lights come on and start operating as designed. Ran the unit to an auto test and the unit ran as designed. Turned off the unit and turned back on and found all the lights working and the unit able to run a wash cycle. Ran the unit on a normal wash and found the unit starting and operating as designed. Advise the customer to call back if any other issues persist. Call complete.

Arrived on site for a range that is flashing an F1 (control failure) error code. Inspected unit and work area. Attempted to power cycle the unit and still found that error code pop up immediately without touching anything. It to clear the code and was unable to do so. Check resistance on the temperature sensor and found it within range. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a washing machine thats not filling up with enough water. Inspected unit and work area. Ran unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. The customer advised that she just thinks that the washer should have more water than it does and is concerned about its washability in regards to the small amount of water than it does put in. I did explain to the customer that a lot of this is due to water efficiency standards set by the EPA. I did give the customer some information on how to get her best wash and fill volume. The unit is working as designed. Call complete.

Arrived on site to test unit for flames too high. Adjusted flames and customer now satisfied with improvement. No leaks detected. Job complete.

"Arrived on site for a dishwasher that is making the scraping sound swelling use. Inspected unit and work area. Customer advised that when they first got the unit, the unit a little quieter but we have noticed water sounds coming from the dishwasher when the unit is washing dishes. Where the units are diagnostics and did not find any stored air codes. Ran the unit through an auto test and the customer verified the sound that he was hearing when the unit was recirculating water. I did not see any abnormal sound coming from the dishwasher when it was running and did advise that this is normal operation. The customer just wanted to make sure before he ran out of warranty. The unit is working as designed. Call complete."

Arrived on site for dishwasher not working correctly. Upon arrival confirmed issue and found f4e3 in diagnostics. After further testing I found motor had failed. Replaced sump asm then tested unit. Found no leaks and unit now functioning as designed. Call complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced both hinges and tested the unit. The unity candle working operate as designed. Call complete.

"Arrived on site to test unit for not completing cycle, tested unit found when shift actuator trys to shift, it cancels cycle, replaced actuator but unit is still canceling cycle, replaced control and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit cooktop issues, tested unit found Manufacture defect in cooktop glass, air bubbles trapped in glass, replaced cooktop, job complete"

Arrived on site. Replaced defective freezer door skin.

"Arrived on site. Removed evaporator cover good frost pattern on evaporator,ran diagnostics thermistors passed ran fan test passed ran compressor test multiple times compressor powering on correctly."

"Arrived on site for water not dispensing. Tested dispenser no water flow,removed filter and reinstalled water dispensing installed a new valve and tube checked connections no leaks,tested water dispenser working checked connections again no leaks. Unit working as designed. ; used 1 8212547rp (Tube), and 1 W10786952 (Valve) from stock"

"Arrived on site to replace previously diagnosed infinite switches, replaced two front infinite switches and tested, unit is now running as designed, job complete"

"Arrived on site to test unit for not advancing in cycle, tested unit found leaking capacitor, replaced capacitor and tested unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over, defrosted evaporator and found heater connector was pulled out, secured connection, replaced control and thermistor as precautionary, tested unit heater is now engaging and unit developed a good frost pattern, unit is now running as designed, no leaks detected job complete"

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was icemaker not dispensing ice from the chute. Found ice build up on the auger motor not letting the ice bucket sit in place correctly. I removed all the ice and used food grade silicone to lubricate. Advised customer to empty ice once a week to prevent it from melting or clumping. No leaks where observed during service. Job completed."

"Arrived onsite for a dryer that will not heat. Upon arrival I performed an airflow test and found that the unit had Great airflow and the unit heated. I spoke with the customer about the issue and when it happens, the explained that it seems to be random depending on the setting they use. Due to the seemingly random nature of the issue I replace the timer and tested the unit, then advised the customer to stay away for the fluff air setting because it doesnt add heat in that setting. Job complete"

"Arrived on site for a range with a error code on display. Upon arrival I found F1E0(Internal board failure) i power cycled unit and found no change, I replaced the control and tested unit and found unit operating as designed job complete."

"Arrived onsite to replace failed control. Replaced main control and tested. Automatic drain stopped, door unlocked and UI is responding. Ran a normal load and customer will monitor. Unit is functioning properly. Job complete"

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit and venting issue will need to be resolved prior to using unit.

Arrived on site to diagnose a refrigerator that is making unusual noise. Found condenser lines vibrating causing noise. Repositioned lines and noise is no longer present. Documented with tech line and job is complete. Tech line rep AdrianFile# 7735695589

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time.

"Arrived on site. Found both compartments slightly cool,removed compressor cover found oil and bubbles leaking from manufacture lockring connection,removed refrigerant removed defective lockring added coupler,access valve and new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site and Replaced fresh food door. Alignment on door required a lot of adjustment and heating of gasket to get door to seal. Send multiple pictures to KB/service management, job complete"

Arrived on site to test unit for not starting. Found over flow switch connection worked itself loose. Secured connection and unit now working as designed. Advised to use less liquid detergent as signs of suds overflowing into over flow pan present. No leaks detected. Job complete.

Arrived on site to test unit for not heating. Found error f7e1(no heat). Found connection to element popped out. Secured connection and unit completed diagnostics with no issues. No leaks detected. Job complete.

"Arrived on site and found customer has defrosted refrigerator and found brown wire to heating element harness is not attached inside connector. After resetting wire And jumping bimetal ran test 6 and Heater is now working properly, spoke with CS, job complete"

"Arrived on site for dryer not starting. I inspected the unit and work area. I gained access to the terminal block and found proper voltage. I inspected the thermal cutoff and thermal fuse. I found both failed. He agreed. I installed the new parts, I reassembled the unit and tested it. It is now working as designed.

"Arrived on site to inspect wall oven temps. Upon further inspection, this customer advised that when they bake, the items getting baked are getting burnt on the outsides and still uncooked inside. The customer advised that the only manual she received with the unit is the owners manual but it only gives instructions on maintenance and care and installation (photo). When I opened the unit door I found where foil had been placed on the bottom panel and melted onto the panel. Customer advised she didnt know that she could not place foil on the bottom panel until it was too late; that she used to do it all the time with her old oven. I explained the effects foil or any other cover on the bottom panel does to the unit and showed her a slight bubble in the metal from the foil restricting the heat from rising from the hidden bake element. Using my multimeter, I placed my thermal lead in the center the middle rack and tested temps on Bake at 350 degrees on Standard Multi-rack preheat. The customer advised that she didnt know anything about the difference in Rapid preheat and Standard preheat because she doesnt have an owners manual. I explained the difference and recommended always use Standard preheat and demonstrated how to get the unit into that mode. My preheat temp was 415 degrees. My next five readings were 326, 389, 335, 386, 343 for an average temp of 355.8 degrees. I contacted techline and spoke to TJ and advised the complaint, the virus SR# and my findings. TJ advised to not repair the unit as its operating as designed and to advise the customer if they continue to call in for service for the same issue and advised all information is documented on previous SR#7735211076. Since I didnt have connection, I left the home to make contact with tech support. I called the customer and advised of my conversation with the manufacturer and advised since warranty wont cover the customer instruct any further. I recommended the customer contact the manufacturer customer service for any further issues. Job completed."

"Arrived on site. Diagnosed a defective freezer led module,per service pointer replaced defective freezer led module with updated led all lights working as designed Autho S191AQ ; used 1 W11601310 (Led module) from stock"

"Arrived on site. Diagnosed a defective freezer led module,per service pointer replaced defective freezer led module with updated led all lights working as designed. Autho S191AQ; used 1 W11601310 (Led module) from stock"

"Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival reconfirmed issue and installed compressor,drier, and couplers. Pulled vac, and recharged system with 41g of r600. Found no leaks and unit working as designed. Call complete"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new gasket and found that the unit was still cooling at this time.

"Arrived onsite for a refrigerator that is making a humming noise when running. Upon arrival I found that the unit was running loud. Upon further inspection I found that the noise was coming from the evap motor. I replace the motor leveled out the unit and Changed the defrost settings to an 8hr. Cycle. I tested the unit and found that the unit is now operating as designed, the noise came down to normal levels."

"Arrived onsite for a dryer that is not heating. Upon inspection I found all fuses and thermistors good but the heating element was showing open, I also found that there was a buildup of lint in the vent tube restricting air flow I cleaned it out and advised the customer to have a vent cleaning service come out and clean the rest of the ducting inside the wall. I replaced the heating element and tested the unit and found that the unit was heating and tumbling as designed. Job complete"

Arrived on site for a range with bubble in the console. Upon inspection I found that this bubble was causing the the keypad to be inconsistent as far as functionality goes. I replaced the console and tested unit and found unit operating as designed. Job complete.

"Arrived onsite for stacked unit not functioning. Display does not come on. Upon arrival inspected unit. Verified supply voltage and was correct. Disassembled front panel and checked voltage to display board. Called techline to verify test points and voltage. All check points are good. Will need Tech box. W11282948, and atlas board W11282947 replacement. Verified with SR that we cannot obtain these parts. Notified customer that a commercial repair company would need to be contacted to order the parts and complete the repair."

Arrived onsite for damaged panel. Customer had run self clean and noticed afterwards the panel cracked. Replaced switch membrane panel. Tested unit and unit is functioning properly. Job complete

Arrived on site to install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested unit and found unit operating as designed no leaks job complete.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control and tested the unit and found unit operating as designed. Job complete

Arrived onsite for light not working in vent hood. On inspection found 124 vac to the light socket at high setting and 68 vac to the socket when set to low. Put a led bulb in the unit and it was working. Informed the customer to use a dimmable 60watt bulb.

Arrived on site for a tapping noise. On inspection found that a clip on the wiring harness came lose and was tapping on the back panel. I rerouted the harness and recliped the harness on the outer tub. No water leaks detected during service.