We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Dripping Springs, TX 78620
Justin
Job Details: 10/01/2022
Arrived on site for a washing machine making a loud squeal. I test the unit and found as soon as it begins to spin it makes a loud consistent abnormal squeal. I found it to be coming from the gearcase. I replaced the gearcase and slider then ran a diagnostics cycle. I found the unit now running as designed with no abnormal noise. No leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Dripping Springs, TX 78620
Justin
Job Details: 10/01/2022
Arrived on site for a dryer with no heat. I checked voltage at the wall and terminal block to find it good. I then gained access to the inside of the unit and ohmd out all components. I found the element bad. I went to install the element and found we had the incorrect one. I am ordering the correct one and the office will reschedule to install ; ordrng 1 WP3387747 (Element)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Dripping Springs, TX 78620
Justin
Job Details: 10/01/2022
"Arrived on site for a range with the back left burner not igniting at all. On arrival the customer stated a few concerns. First that the back left burner will intermittently not light, will only light half of the burner, but most of the time works. I found the burner as designed and explained to them that if the burner cap ever gets mispositioned then this can happen. They also found a similar issue with the large middle burner. I test the burner and found only a portion of it igniting. Upon further inspection I found significant food build up in the burner head. I cleaned it then test it again several times to find it working as designed. Lastly, the customers main complaint was they cooked cookies and found when they took them out they werent cooked all of the way in comparison to the last time they cooked them. I preheat the unit to 350?F and monitored temps. I found the temp to average at 330?F and the sensor in diagnostics mode reading 360?F. Due to this I am ordering the sensor and control to replace; ordrng 1 W10833885 (Sensor) and 1 W11159621 (Control)"
We serviced a
LG DRYER
Model DLGX5102V
Near Austin, TX 78735
Scott
Job Details: 09/30/2022
"Arrived on site for dryer not heating . Customer has reset high limit couple times . Found hi limit would pop after couple uses . Clean lint from unit . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03FTSS3
Near New Braunfels, TX 78132
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit not starting and door not closing. Test unit and found burners out tod and control board and also found racks rusted and ui not working.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78733
Wesley
Job Details: 09/30/2022
"Arrived onsite for replacement of the modules under the special provision. Replaced all lights and tested.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM1
Near Leander, TX 78641
Paul
Job Details: 09/30/2022
"Arrived on site for DW, inspected unit and work area. CX complaint is that unit makes a grinding noise during drain and water remains in bottom of unit. Inspected unit and found drain pump screen and filter removed. Also, found plastic holders from racks inside drain filter housing. Removed excess water, plastic parts, and put unit back together as designed. Entered diagnostics and tested all functions. Unit is working as designed. No water leaks present at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/30/2022
"Arrived on site and inspected refrigerator and found right hand side door is sagging. Removed door and found lower structure has collapsed, took pictures. A new door would be needed to correct the issue
We serviced a
GE REFRIGERATOR
Model PYE22KSKHSS
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/30/2022
"Arrived on site and inspected refrigerator and found freezer temperature is 2-3 degrees fresh food temperature is 51, Set refrigerator into a test cycle and ran fresh food Separator fan test and fan is not running. Installed new evaporator fan motor and new one is running properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FKS00
Near Austin, TX 78731
David S
Job Details: 09/30/2022
"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit off. I powered the unit on and after 10 minuets found no cooling. I gained access to the compressor and found a piercing valve on the low side. I used a bubble solution around the valve and found no bubbles. I hooked my gauges up to it and found the system pulling into a 20 inch vacuum. Indicating a leak. I found the evaporator, condenser, and heat pan are all disconnected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on sitw to follow up on refrigerator losing cooling. Found compressor running and temps normal, RC was acyally at 33. Corrected the thermostat wire behind the cover per service pointer. Called tech line and spoke wirh Adrian, SR 7734714813. Adrian advised monitoring Temps in the unit and data logging, also recommended checking evaporator for frost pattern. Amp draw on compressor and thermostat within spec. Removed evaporator cover and found condensation dripping off the suction line, and found suction line was folded and pancaked almost completely shut. Cap tube was folded at a 90 degree or sharper angle and was driven into the liner, causing restrictions. Called tech line again. Provided photos of lines.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose oven throwing F6E1 error for over temp. Followed tech sheet diagnosis procedure and checked Temps in diagnostic mode. As soon as unit went into diagnose mode the broil element came on and stayed on without any cooking cycles being used. Temp sensor is working as designed and was within resistence range. Recommended replacement of control due to erratic behavior in the broil element. Replaced control and retested. Unit worked properly and broil did not trigger in diagnostics again.
We serviced a
FRIGIDAIRE DRYER
Model FFQE5000QW0
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose dryer that was making noise when running. Tested unit and confirmed noise internally. Diaasembled unit and found rhe blowr wheel was fractured and loose on the collar nut of the motor. Provided estimate for new blower wheel + housing assembly. Customer declined and is going to replace the unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose dishwasher not heating dishes at all. Ran unit in diagnostics and found error code for no heat. Tested at control and found element open. Replaced heater and tested. Verified all working as designed. Call complete."
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Austin, TX 78703
Matthew
Job Details: 09/30/2022
"Arrived onsite for refrigerator not dispensing water or making ice and making a knocking noise. Upon arrival inspected unit. Found dispenser, when activated, was only dispensing a few drops at a time. Valve is energizing. Removed filter and water dispensing was restored. Put filter back in and water stopped again. Filter has been changed regularly. Suspected failure in filter housing not allowing water to flow when filter is inserted. Knocking noise is due to noisy condenser fan (W10124096) . Quoted customer for filter housing and fan.
We serviced a
FRIGIDAIRE RANGE
Model FCRE305LAFA
Near Copperas Cove, TX 76522
Tyler
Job Details: 09/30/2022
Arrived on site for range with broken glass panel in door. Upon arrival confirmed complaint and found inner panel shattered. I cleared all broken shards as well as replace panel. Found door now functioning as designed with no further damages. Call complete
We serviced a
WHIRLPOOL DRYER
Model KEYS750LQ0
Near Cedar Park, TX 78613
Kimo
Job Details: 09/30/2022
Arrived onsite for a dryer that would not tumble but it would heat. Upon inspection I found that the bet had snapped and and the idler pulley was broken. I installed new bet and pulley and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakeway, TX 78738
Justin
Job Details: 09/30/2022
Arrived on site to install previously diagnosed parts. I installed the adjuster kit and stoppers. The unit is now as designed. . Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78738
Justin
Job Details: 09/30/2022
Arrived on site for a refrigerator making abnormal noises. On arrival the customer stated it appears to be coming from the inside top. Upon further inspection I found the damper making the noise. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB00
Near Liberty Hill, TX 78642
Gerry C
Job Details: 09/30/2022
BT arrived on site to inspect freezer. The Compressor was not running but the control lights were on. I cycled power and the compressor kicked on. The control was malfunctioning but I was able to get the unit running and cooling. The CX elected to not pursue further repair and will contact us if issues persist. No water connections to unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Georgetown, TX 78628
Gerry C
Job Details: 09/30/2022
BT arrived on site to inspect ice maker. The ice tray was broken off the mounts requiring replacement. I removed and replaced the ice maker and tested. Operational test was good. No water leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVXSS00
Near Georgetown, TX 78633
Gerry C
Job Details: 09/30/2022
"BT arrived on site to inspect refrigerator. Ice maker was not calling for water, and showed signs of corrosion. I tested the water valve and found a good reading. I removed and replaced the ice maker and tested. The unit now operates as designed and filled to the correct level. No water leaks found during service.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Dale, TX 78616
Andrey
Job Details: 09/30/2022
"Arrived on site to replace previously diagnosed drain pump and control, replaced parts tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Red Rock, TX 78662
Andrey
Job Details: 09/30/2022
"Arrived on site to to test unit for no cool, tested unit found compressor attempting to start but shuts off, pulling 18 amps, ceased compressor, compressor suction line is charred has a black oil dripping out of it, looks like a system burn out, I do not recommend proceeding with any repair.
We serviced a
LG WASHER
Model WT1201CV
Near Luling, TX 78648
Andrey
Job Details: 09/30/2022
"Arrived on site to test unit for not draining water, tested unit found drain pump leaking water rusting out the motor causing it to cease up, replaced pump, ran rinse spin cycle, pump is now draining as designed, do to the leaking pump floors has Rotted out under the washer causing it to be unstable, advise customer to place under unit 1 inch plywood to stabilize it,job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to inspect range oven tripping the breaker. Upon further inspection, I found the breaker was tripped upon my arrival. Inspected the breaker and found the red indicator light flashing. I advised the customer maths test the breaker is weak and will need to be replaced. I was able to get the breaker to remain on and tested the unit. I tested the cooktop burners, oven bake and broil and unit is operating as designed. I pulled the unit out and checked all wiring and tested voltage and unit is good. I recommended that the customer have an electrician check/replace the breaker and if the unit continues to trip the breaker to contact our office and schedule service. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lakeway, TX 78734
David S
Job Details: 09/30/2022
Arrived on site for dispenser not working. I inspected the unit and work area. I found the filter housing not allowing water to pass through freely. I quoted the customer for the filter housing. I installed the new housing and tested the unit. It is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS0
Near Lakeway, TX 78734
David S
Job Details: 09/30/2022
Arrived on site for blower cover being broken. I inspected the unit and work area. I found the blower hat torn. I pulled the range and found only the hat needing to be replaced. I installed a new blower hat and tested the unit. It is now working as designed.
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Waco, TX 76712
Jonathan M
Job Details: 09/30/2022
"Arrived on site for a washing machine that will not spin. Inspected the unit and work area. Confirm the customers complaint as we ran the unit through a drain in span and heard the unit drain but not actually spin. Checked in at the unit and found that the belt had slipped off the cam and motor. Found the belt worn and oil leaking from the gear case. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Harker Heights, TX 76548
Jonathan M
Job Details: 09/30/2022
"Arrived on site for a refrigerator that has lights out in the refrigerator and freezer sections and has water leaking from the freezer door. Inspected unit and work area. The customer advised that when the lights do go out, they can open and close the door and they will not come back on. He stated that if they move the refrigerator front and back and lift up the power cord, they can get the lights to come back on and the unit to start working as designed. He also advised that he hears clicking coming from the back and that sometimes the compressor will start and stop Multiple times when this is happening. Open the refrigerator doors and found the lights illuminating as designed in both freezer and fridge sections. Attempted to play with the door switch and found the unit working as designed. Found the deli user interface and main user interface both working properly. The customer advised that he did not want to proceed forward with the water leaking onto the floor as he has already decorated the unit and got it figured out. I asked the customer about whether they are seeing the unit show a PO message or completely reset like when you plug in the unit. He said that that was not what was happening and city just would either have to wait for the lights to come back on eventually, or move the refrigerator around until the lights came back. I spoke to CS regarding the issue with the lights and compressor. Was advised that due to the unit not feeling at this point and not having any real connection with each other, we could not necessarily pinpoint anything out at this time due to no defrost issues in either refrigerator or freezer sections. The customer stated that the unit does cool as designed but he believes the issue is more than just a light issue. Advise the customer to attempt to take a video of what happens and to run through several checks including checking to see if the daily user interface lights up, the regular user interface can be adjusted and changed in the state, or if any fans or compressor is running. Customer will try to get a video and contact service management prior to scheduling further service. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XB00
Near Austin, TX 78704
Justin
Job Details: 09/30/2022
Arrived on site for a cooktop with the large burner not going into a low setting. I test the unit and found the large front right burner would not cycle on and off and would only stay on. I gained access to the burner switch and found a large burnout indicating a bad switch.. I installed the new switch and test the unit. I found it now working as designed. Call complete.
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Austin, TX 78749
Justin
Job Details: 09/30/2022
Arrived on site to install a door gasket for a washing machine provided by the customer. I installed the door gasket and then ran a quick cycle. I found no leak at the end of service. Call complete.
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/30/2022
"Arrived on site and inspected refrigerator and found it is 18? in the freezer and 62? in the fresh food section. Found fresh food evaporator fan is not running. Spun fan blades by hand and it started moving. Fresh food evap fan WR60X10357 Is no longer Able to be ordered as a new part, Also found compressor is 140? while running, Condenser motor looks to be running fine.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Kyle, TX 78640
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for burning smell. Test unit and found control board shorted out making burn smell. Will need to replace control board quotes customer and customer will think about it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78717
David S
Job Details: 09/30/2022
Arrived on site to install previous diagnose part. I gained access to the evaporator harness and replaced it with new. I powered the unit back on and found it forming a good frost pattern and has proper air flow. job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Killeen, TX 76549
Jonathan M
Job Details: 09/30/2022
"Arrived on site for a washing machine that needs a Bellow replacement. Inspected unit and work area. The customer had already been quoted by the office. Replaced the bellow and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete"
We serviced a
GE OVEN
Model JTP28S0F3SS
Near Georgetown, TX 78626
Lou
Job Details: 09/30/2022
"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the lower oven is getting too hot and their inspector advised it reached 700 degrees when they tested it. Using my multimeter, I placed my thermal lead in the center of the middle rack and tested temps on Bake at 350 degrees. The oven cycle indicator continuously blinked and once my multimeter reached 350 degrees, the oven failed to shut off. I continued to watch my meter and temps got above 520 degrees, at which time, I stopped testing and turned the unit off. Also found that the cooling fan never came on once the unit reached 175 degrees. Due to the unit not shutting off when it reached preheat, I found the thermostat has failed. When I researched the thermostat, I found the part has been NLA. I advised the customer of my findings and advised the unit cannot be repaired.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Lou
Job Details: 09/30/2022
"Arrived on site to inspect microwave damper not functioning properly. Upon further inspection, I tested the venthood fan and found the damper would open but could not hear it closing. Found the venthood filter had been cleaned but still wet. I made recommendations to the tenant on how to clean the filter. I removed the unit form the wall and found the damper had cooking oils/grease around it thats preventing the damper from opening/closing properly. I cleaned the debris from the damper and mount and tested. I placed the unpack in its space and retested and unit is operating as designed. I contacted the property manager and advised of my findings
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78702
Scott
Job Details: 09/30/2022
"Arrived on site for fridge making a loud noise . Found frost covering fresh food evap. Steamed out evap. Drain pan is functioning properly. Found thermistor out of range . Replaced evap fan with harness . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KENMORE REFRIGERATOR
Model 363.9764711
Near Austin, TX 78752
Joe Z
Job Details: 09/30/2022
Arrived onsite to install gasket provided by customer. Upon arrival found unit not leveled. Current gasket is good and does not need to be replaced. Customer will need new door and hinges.
We serviced a
KENMORE DRYER
Model 79661623310
Near Liberty Hill, TX 78642
Gerry C
Job Details: 09/30/2022
Arrived for add-on dryer door flip. I removed and flipped the door mounting hinges and other associated parts and tested. Operational test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78132
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not water circulating. Found motor getting power but not spraying water. Replaced sumpAnd motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near New Braunfels, TX 78130
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for inner bottom oven cover not sitting correctly. Secured cover correctly test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Austin, TX 78748
Scott
Job Details: 09/30/2022
Arrived on site for left rear burner not sparking . Found igniter wires had been pinched and grounding to chassis. Fixed igniter wire . Unit is now properly igniting on all burners . No gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78746
Wesley
Job Details: 09/30/2022
Arrived onsite and installed upper manifold and tubes. Unit noise which is occurring as a result of middle wash arm design is still occurring. Called techline to document findings. Spoke with Steve. SR#7734715885No further recommendation for repair. Directed customer to whirlpool customer care with design concerns.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near West Lake Hills, TX 78746
Wesley
Job Details: 09/30/2022
"Arrived onsite and replaced 12 led modules to updated part number according special provision. Unit is now operating as designed, advised customer on repair."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, TX 78748
Scott
Job Details: 09/30/2022
"Arrived on site for washer shaking and not spinning load out . Ran diagnostics got 0-3, 0-5 , 0-7 codes . Could wiggle inner basket . Replaced gearcase ,slider . Ran calibration and diagnostics wash. All checked out normal. No water leaks detected at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78665
Maurice R
Job Details: 09/30/2022
"Arrived onsite for dryer taken long to dry. On inspection there was no air flow in the dryer, confirmed the heating element was working it ohm out to 10ohms. Checked the exhaust vent for lint it was clear. Took the back in check the thermistors and thermal fuse they check good. Checked the thermal cutoff it was out range. Found the fan vent restricted with lint, clean it out and reassembled the unit . Tested unit and the air flow was fine now. Unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Joe Z
Job Details: 09/30/2022
Arrived onsite for heat dry cycle not working . Upon arrival ran diagnostics and got F7-E1 no heat. Ran diagnostics cycle and heater did not pull any amps. Test heater and is OL. Need to replace heater. Replaced heater and test unit. Unit now heats correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78626
Maurice R
Job Details: 09/30/2022
Arrived onsite for dishwasher not dispensing rinse agent. On inspection ran the dishwasher in diagnostics mode and left the soap dispenser up to see if it dispenses the rinse agent. Open the unit in found suds at the bottom of the unit after the unit dispensed the rinse agent. Then ran the unit in diagnostics mode with the soap dispenser closed and there was no suds at the bottom of the unit. The unit is working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78738
Kevin
Job Details: 09/30/2022
"Arrived on site and inspected refrigerator and found freezer compartment light is out, replaced it per W11460554- S191AQ. Lighting is now working properly, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/30/2022
"Arrived on site and inspected oven and found control panel is time jumping. Recommend it to homeowner that it be connected to Wi-Fi so that it can update itself properly and this issues should stop. If it doesnt stop control panel will need to be ordered, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose range that doesn't have any hear coming from front right burner. Examined burner and found burner good. Attempted to replace infinite switch, found damaged in box, same with burner. Checked wiring in harness and found a break in the wiring going to front right burner. Repaired wiring and tested. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose microwave not heating and making loud buzzing sounds. Tested unit and confirmed no heat and abnormally loud magnetron. Replaced HV system components dud to failure, Magnetron / capacitor / diode. Retested unit and verified all working as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose microwave that had some burn spots in the cavity. Examined unit and found this model is equipped with the cooking rack, and rack was used without having items on rack and turntable. Advised customer on proper procedure for using the rack and that items have to be on rack and turntable to work properly. Customer didn't need burn marks painted over. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose washer making noise when spinning. Examined unit and found the splutch pulley was loose due to the nut being loose, and belt was rubbing into the motor cage. Replaced belt and splitch assembly and tested. Verified noise is gone and working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
Lou
Job Details: 09/30/2022
"Arrived on site to inspect wall oven microwave combo unit lights not working. Upon further inspection, I found the microwave light does not come on when opening the door. The oven light is operating as designed. Customer has the app on their phone and unit is connected to WiFi. I cycled power to the unit and pulled it out from the cabinets onto my dolly and inspected the microwave lamp,and found the element was broken. I replaced the bulb and cycled power and checked the light and it is operating as designed now. Reassembled,bled the unit and placed it back in the cabinets and tested and unit is operating as designed. Job completed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Leander, TX 78641
Lou
Job Details: 09/30/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised the unit is leaking at the bottom left and right corners of the door and did so after previous service call. I tested the unit and after a few minutes of testing, water began to drip from the right bottom corner of the door then a few minutes after that, the left side was leaking. I found the tub is cracked underneath (photo) where the water was dripping on the right side. The left side leak appeared to be coming from inside the door possibly from the door,gasket area, but it wasnt clear and to exactly where. The customer advised that they will purchase a new unit to replace this one. No charge as this unit was just serviced. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a range with a gap between controls panel and range top. Found customer seeing oven vent and advised then this is normal. No repairs needed and job is complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2022
Arrived on site to replace previously ordered parts for range. Replaced glass and control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a microwave with a light not turning off. Found relays in control not opening and closing properly. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Round Rock, TX 78665
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a range that is not leveled. Found anti tip bracket incorrectly mounted and range foot on top of bracket. Builder will need to have installation issue corrected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and followed r600 procedures to vacuum and charge unit. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Matthew
Job Details: 09/30/2022
Unit in apartment 9101. Arrived onsite to replace ice maker. Replaced ice maker and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78744
Matthew
Job Details: 09/30/2022
"Arrived onsite for cooktop flame loosing intensity and long preheat time. Upon arrival inspected unit. Found burners igniting fine, however the more burners that are one the lower the other burner flames get. Also tested bake cycle and did reach target of 350 degrees approximately 20-25 in. Contacted tech line for assistance. Tech recommended having supply pressure checked. Appears to be a limited/restricted supply. Customer will contact gas company to check supply. Customer also having hot water issues in home (is also gas). If symptoms persist recommend replacing Pressure regulator . Provided SR#7734714006. Customer will contact office of supply is found to be good. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Del Valle, TX 78617
Matthew
Job Details: 09/30/2022
"Arrived onsite to replace failed compressor. Replaced compressor, dryer, access valve and start device. Pulled vacuum and held. Charged per spec. Powered unit and compressor is now operating as designed. Pressure good and unit is cooling. Recommended customer place bottle of water in the freezer and monitor temperature. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Austin, TX 78723
Joe Z
Job Details: 09/30/2022
Arrived onsite to install previously ordered parts. Installed new door and badge. Used heat gun to form gasket. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Lampasas, TX 76550
Tyler
Job Details: 09/30/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice budget nearly empty. After further inspection I found cause of failure had been due to harness connection wiggling three from the inlet valve and not allowing water to enter the unit. Was able to tighten and resecure connection and found unit now fully functioning as designed. Call complete no leaks present
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Lampasas, TX 76550
Tyler
Job Details: 09/30/2022
Arrived on site for unit needing previously diagnosed drain pump. Upon arrival install required part then reassembled reset and tested unit on a normal quick water cycle for 30 minutes and found unit showing no error codes and fully functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Austin, TX 78717
Kimo
Job Details: 09/30/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new console motor wheel housing and bracket. Upon inspection off parts I found some leftover glue from the factory on the drum Which will cause a thumping thumping noise as it rolls over rollers. Remind me of the customer aware of this. I tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2022
Arrived on site to replace previously ordered parts for dryer. Replaced L1 wiring on terminal block and apartment maintenance will need to install new power cord.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
Kimo
Job Details: 09/30/2022
Arrived onsite to install previously diagnosed part Upon arrival I installed new ice door and tested unit and found unit operating as designed. I Reiterated to the customer tech lines advice of removing the ice bin to clean out the shards of ice underneath often to keep it from jamming. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found water and icemaker both turned off preventing ice production. Turned both on and all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Canyon Lake, TX 78130
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit giving F4E4. Found bad sensor replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Canyon Lake, TX 78130
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for oven not heating. Test unit and found plugg can not going in to outlet correctly. Not the correct plug to outlet. He will need an electrician
We serviced a
AMANA RANGE
Model ACR4503SFB7
Near San Marcos, TX 78666
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for oven not heating correctly. Test unit and found black wire from power cord connected to neutral at terminal block and white wire was connected to L1. Switches the wires test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Gerry C
Job Details: 09/30/2022
"BT arrived on site to inspect dispenser issue. Prior to our arrival the CX had replaced the water filter due to loss of flow. I tested with the automatic measured fill and it was within mfg specifications. Likely due to recent filter change. During my inspection I found the right door gasket aggressively contacted by the molliom when the door closed. Further, the mollion would make intermittent contact and not operate as designed. By adjusting the hinges which required forming back into position, and leveling the chassis via leveling legs. The million no longer contacts the door gasket and operated consistently. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Kempner, TX 76539
Tyler
Job Details: 09/30/2022
Arrived on site for refrigerator causing moister build up to occur on mullion bar. Upon arrival confirmed issue and ran test 131 in diagnostics and verified 14.07 dcv to mullion from control but mullion failed to turn on. Replaced part then ran test again and found mullion heating as designed. Informed customer unit was ready for use. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrew
Job Details: 09/30/2022
"Arrived on site to test unit for no power. Found breaker was off. Reset breaker, unit working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Kyle, TX 78640
Andrey
Job Details: 09/30/2022
"Arrived on site to test unit for loud grinding noise, tested unit found back console cover plate vibrating against unit creating loud noise, secured plate properly noise is now gone could not mimic any other noise with maintenance present, advised them to monitor it and if the noise comes back, will need a video recording to diagnose issue, at this time unit is running properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ
Near San Marcos, TX 78666
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit smoking. Test unit and found smoking from burners normal when first time being used. Job complete.
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Austin, TX 78732
David S
Job Details: 09/30/2022
"Arrived on site for washing machine being locked and giving error code F3e1. I found the pressure sensor failed. Once I replaced the pressure sensor the unit stopped draining and unlocked. I ran a diagnostics cycle and found the washer working as designed. I found a lot of soap suds in the unit when none was used. I advised the customer to run a clean cycle before use, and to run a clean cycle once a month to two months. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lockhart, TX 78644
Andrey
Job Details: 09/30/2022
"Arrived on site to replace previously diagnosed compressor,evaporator, UV dye drier and access valve, replaced parts, vacuumed system down, unit held good vacuum, charged 4.27 oz of R134a, evaporator developed a good frost pattern, advised customer to put a water bottle in FC when it is frozen unit is good to load , at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Austin, TX 78732
David S
Job Details: 09/30/2022
"Arrived on site for washing machine squealing. I inspected the unit and work area. I put the unit into a high speed spin. I added a shipping blanket and towel to add weight and could not recreate the noise. I inspected Ted the gear case and found no signs of an oil leak, no signs of the belt slipping on the cam. I calibrated the gearcase and control. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Temple, TX 76504
Jonathan M
Job Details: 09/30/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler and vacuum down the unit was able to hold a vacuum for 20 minutes and charge the system. Tested the unit and the unit began cooling operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Belton, TX 76513
Jonathan M
Job Details: 09/30/2022
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Took temperature of the freezer in from the freezer at -2?F. Tested the icemaker and found the motor would not turn. Replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78626
Maurice R
Job Details: 09/30/2022
Arrived onsite for refrigerator powering off. Talking with CX said that it had not power down in a few days and the unit will come backup in a few hours . The fridge is in a enclosure that has no room on ether side or the back side to let the fridge breathe. Pulled the unit out 8 inches from the back wall to see if we are having a heating issue. CX will call back in if issue still happens. The unit is working as designed right now. No water leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78633
Maurice R
Job Details: 09/30/2022
Arrived on site to install previously diagnosed parts. Gain access to oven and put in the parts of previously diagnosed parts. Tested unit set oven to 350?. Informed CX on how the temperature ranges when you first turn the oven on. Unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Austin, TX 78737
Justin
Job Details: 09/30/2022
Arrived on site for a washing machine with no power. Upon arrival the customer stated the unit died mid cycle with the lid still locked. I test power at the wall and found it good. I then gained access to the control and found it sending no voltage. This indicates a bad control. Before replacing the control I ohmd out all other components and found the drain pump ohmd out at 1.3 when it should be between 17-23. This indicates a bad drain pump which possibly shorted the control. I replaced the pump and control. I then calibrated the unit and ran a test cycle. I found the unit ran as designed with no leaks present at the end of service. Call complete.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Austin, TX 78746
Wesley
Job Details: 09/30/2022
Arrived onsite for stinky plastic smell. Suggested replacing heater and implementing cleaning cycles at regular intervals. Cleaned heater and dishwasher base and provided instruct on dishwasher cleaning. Charged
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78753
Wesley
Job Details: 09/30/2022
"Arrived onsite and found unit not drying but heating. Inspected function and removed duct. Found duct clogged with fresh downy lint. Customer informed me they had just washed and dryer some new towels for the first time. Cleared duct, advised customer on down from towels. Unit is now operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78754
Joe Z
Job Details: 09/30/2022
Arrived onsite for Squeaking or Squealing Noise. Upon arrival ran diagnostics and there were no saved error codes. Ran components test and all speeds of agitation and spin operates correctly with no noise. Customer stated that it usually happens during quick cycle. Ran quick cycle and unit operates as designed. Ran another load with clothes. Can not duplicate the noise. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78752
Joe Z
Job Details: 09/30/2022
Arrived onsite for Not Spinning or Wet Clothes at the End of the Cycle. Ran diagnostics and there were no saved error codes. Ran automatic cycle and unit operated correctly. Ran quick cycle and unit operates correctly. Did one final test with clothes. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to install previously diagnosed and ordered part. Due to,the grid cutter failure, I removed and replaced the cutter and tested. Unit is operating as designed. The cleaning light was on and I explained how to clean the unit to my customer. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Austin, TX 78753
Wesley
Job Details: 09/30/2022
Arrived onsite for display cutting out during hi heat use of the cooktop underneath. Replaced the control to repair. All else checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
Paul
Job Details: 09/30/2022
Arrived onsite for a refrigerator still not cooling correctly and not producing ice. I found the RC only dropping to 20 degrees and the RC at 58 at the upper shelf. I found the RC evaporator fan not running and the coil frosted across the top. I removed the frost and replaced the evaporator fan. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78681
Paul
Job Details: 09/30/2022
Arrived onsite for a dryer not working. I found the belt had jumped off the idler puller. I checked the idler and rollers and all were good. I reinstalled the belt and tested the dryer. All is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to inspect cooktop ignitors. Upon further inspection, the customer advised that the back right burner ignitor comes on when turning all burners on. I advised that the unit is designed that way; when turning on one burner, all ignitors arc at the same time. I tested all burners and all are functioning properly. I adjusted the flames on the left two and right two burners. Made recommendations for use and care. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to inspect washer not spinning properly. Upon further inspection, I placed the unit in diagnostics showing error code F7E9. Cleared the code and continued with testing. When the unit got to agitate, the entire basket moved with the washplate. I tilted the unit back and found the actuator arm had jumped out of the cam lever loop. Using an actuator from my van stock (W10913953), I removed and replaced the actuator, calibrated and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS2
Near Round Rock, TX 78681
Kimo
Job Details: 09/30/2022
"Arrived onsite for MW that is not heating. Upon arrival I tested that unit and found that it was not heating. I tested the voltage and polarity found them good. Check magnetron thermistor and found it good I checked the blower motor Resistor and found it good and the blower motor ran when testing the unit for the no heat issue. I replaced the mag , cap and diode and tested unit and found unit operating as designed. Job complete."