We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Austin, TX 78734
Robert
Job Details: 06/21/2021
Arrived on job for complaints of icemaker slow and refrigerator warm. Found the cover in refrigerator frozen. Customer will get it defrosted so we can determine what failed. ; ordrng 1 W10633627 (motor-evap) and 1 W11457241 (PAN) and 1 WPW10389152 (support)
We serviced a
JENN-AIR ICE MACHINE
Model JIM159XYRS0
Near Cedar Park, TX 78613
Scott
Job Details: 06/21/2021
Arrived on site for ice machine not making ice . Unit is making ice but sheet are very thin . Unit seems to be cycling too fast .Ordering recirculating pump. Call to set return.; ordrng 1 W11542867 (Rec pump)
We serviced a
MAYTAG REFRIGERATOR
Model MTB2455DR
Near Georgetown, TX 78628
Tommy
Job Details: 06/21/2021
Arrived onsite for previously diagnosed parts. Replaced fan and wired in tested. Found unit now operating as designed l let customer know to allow 48 hours for cool.Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Leander, TX 78641
Kayman
Job Details: 06/21/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection I found the unit dispensing water as designed. I could not recreate a issue today but I replaced the filter housing as a precaution to the intermittent issues experienced. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cedar Park, TX 78613
David S
Job Details: 06/21/2021
Arrived on site for sealed system repair. I replaced the compressor with new. I pulled a vacuum and found the UV dryer restricted. I replaced the uv dryer. I pulled a vacuum and found it holding. I out a measured charge of 4.3 oz of r134 into the system I found the pressures holding and the unit starting to cool. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/21/2021
Arrived on site for refrigerator right RC door not staying opened and door handle falling off of deli door. Inspected unit and work area. Found Samsung spacer on bottom of RC door. Removed spacer and leveled unit. Found mounting screw for handle loose. Tight mounting screw and reinstalled door handle. Tested door operation and found working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78752
Jacob
Job Details: 06/21/2021
Arrived onsite for unit not dispensing water or ice. Unit is making ice fine. Found that the lock was activated on the UI panel. Unlocked the panel for the dispenser to work. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY1
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/21/2021
"Arrived on site to replace failed sump assembly, after replacing, unit tested good. No leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Austin, TX 78733
Leonardo
Job Details: 06/21/2021
Arrived on site to test unit for unit starting found bad control board replaced board test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/21/2021
Arrived on site for dishwasher not draining. Inspected unit and work area. Found extensive extension drain line. Recommend to replace after market drain line with shorter hose. Performed diagnostics mode and verified fault code. Ran automatic test cycle and found it completed. Gained access to drain pump. Inspected impeller and housing. Installed new drain pump and tested operation. Found error for fan/ wax motor. Called Whirlpool tech support and spoke with Andrew and he stated that fan motor will need to be replaced. (SR7731054741). Found no eta on part. Office to schedule return when ETA is available.; ordrng 1 W11414073 (VENT)
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS
Near Austin, TX 78734
Robert
Job Details: 06/21/2021
"Arrived on job for complaints of noise from fron left burner. Watch video but unable to duplicate. In video the flames don?t appear to change but noise level of burner gets loud. Spoke with SW and we are changing holder, cap and head. ; ordrng 1 W10674920 (holder-orf) and 1 W10831828 (cap-burner) and 1 WP8286815 (burnr-head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78130
Noah D
Job Details: 06/21/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit not filling ice tray, quoted customer to replaced valve and customer accepted. Replaced valve and all functions returned. Complete"
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/21/2021
"Arrived on site for CSI-hood-noisy in operation. Found fan motor wasnt mounted tight enough causing fan blade to spin unevenly in highest speed. Fan didnt make any noise when in the on and medium spin selection, just high. Tightened all four fan motor screws and remounted fan blade with cotter pin. Ran fan for ten minutes and noise is gone. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Manor, TX 78653
Matthew
Job Details: 06/21/2021
Arrived onsite to replace previously diagnosed parts via tech line. Installed pads but was not successful. Called tech line. Tech line recommended replacing Door switch with extended switch W10444115. If not successful recommend replacing freezer door. SR#7730959927 . Ordering door switch for fix. Office to reschedule.; ordrng 1 W10444115 (switch -ext) and 1 W11396033 (SWITCH ) and 1 WPW10444115 (switch EXT)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, TX 78705
Jacob
Job Details: 06/21/2021
"Arrived onsite for leaking. Tested the unit. Found a little bit of leaking from the front. Found that the tube from the dispenser to the tub was sliding off causing a small leak, but tenant said it was a bigger amount of water. Upon further investigation. Found that the drain tube was stuck down the standing pipe much further than 6in. Re set the drain tube 6in. Tested the unit again in a quick wash and no leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78130
Noah D
Job Details: 06/21/2021
"Arrived on site to inspect unit for leaking, upon inspection found the unit was extremely dented in back area, took pictures and spoke with Techline Sr # 7731054487 with Chris. ordering tub and autho. Office to reschedule ; ordrng 1 AUTHO (AUTHO ) and 1 W11120458 (TUB)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Austin, TX 78725
Jacob
Job Details: 06/21/2021
Arrived onsite for unit not dispensing water. Tested unit. Unit would not dispense water. Took out the water filter and water was working as normal. Went ahead and replaced filter housing. Tested unit. Unit tested good. No leaks at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Killeen, TX 76541
Al
Job Details: 06/21/2021
"Arrived on site to install previously ordered glass door, screws and nameplate. After replacing the above listed parts, the unit is now functioning as designed to customers satisfaction. JOB COMPLETE"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lago Vista, TX 78645
Justin
Job Details: 06/21/2021
"Arrived on site for a refrigerator frosting over. Upon arrival the customer stated that the unit was frosting up by the deli drawer. They also stated the ice production has lowered, and it all began around the ice storm rolling outages. I took temps and found the FC at 7?F and the RC at 51?F. I did find the IM had produced a whole bucket of ice. I put the unit into diagnostics mode and found all airflow components working as designed. I also ran a short defrost and found it running as designed. Upon further inspection I found the evap cover bowed badly, indicating it needs to be replaced per service pointer W11092686. Also per the service pointer I changed the defrost cycle to the auto 8 hour. I then gained access to the control and ohmd out the thermistors. The RC thermistor read 4.52k ohms, the FC thermistor read 5.03k ohms, and the RC evap thermistor read 6.86k ohms. Both RC thermistors are reading good, but the FC thermistor is way out of range. The FC thermistor is reading roughly 45-50?F when it was at 7?F. Technically the unit should be over cooling the FC due to this, therefore it indicates a bad control as well. We will need to replace the drain pan, the control, and the FC thermistor to complete the repair.Ordering parts and office will need to reschedule.; ordrng 1 W11457241 (Drip Pan) and 1 W10316760 (Thermistor Kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXL25RYMS2
Near Lakeway, TX 78734
Robert
Job Details: 06/21/2021
Arrived on job for complaints of no water. Found loose connection at valve. Reconnected power and test. Water flowing properly now.
We serviced a
GE WINE COOLER
Model PCR06WATASS
Near Austin, TX 78732
Robert
Job Details: 06/21/2021
Arrived on job for complaints of not cooling. 1 amp running. Compressor and fan running. No temperature change on hi side line; ordrng 1 WR86X25269 (DRYER ) and 1 WR87X10076 (comp repl kit)
We serviced a
GE COOKTOP
Model JGP336WEV4WW
Near Austin, TX 78717
Scott
Job Details: 06/21/2021
Arrived on site for unit sparking periodically. Found switches failing . Replaced all 4 switches on valves . Tested unit all checks normal. No gas leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Harker Heights, TX 76548
Al
Job Details: 06/21/2021
"Arrived on site and inspected side by side refrigerator cooling issues.Customer advised the cooling issues no longer existed, but her led lights were not working in both compartments.I took temperatures in both compartments and got 0 and 39 in the respected compartments.Removed and replaced the freezer and refrigerator LED lights.Customer satisfied.JOB COMPLETE"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Austin, TX 78729
Wesley
Job Details: 06/21/2021
Arrived onsite and found report of unit occasionally dripping out of door boot and dispenser on large loads. Advised on keeping door boot clear of hair and debris and leveled the face of the washer to counter floor slant to prevent water from running out of dispenser on heavy fills
We serviced a
KENMORE DRYER
Model 110.850874
Near Marble Falls, TX 78654
Cliff
Job Details: 06/21/2021
Arrived on site to diagnose a dryer that is not closing properly. Found latch assemblys worn out and replaced them. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cedar Park, TX 78613
Scott
Job Details: 06/21/2021
Arrived on site for fridge not making ice . Found wire harness in door has broken wires . Ordering freezer door . No water leaks detected at time of service. Call to set return; ordrng 1 W11037733 (FZ door ss)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EBS02
Near Meadowlakes, TX 78654
Cliff
Job Details: 06/21/2021
Arrived on site to diagnose a refrigerator that is not closing properly. Found loose bolt on hinge cam. Tightened bolt properly and all is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near New Braunfels, TX 78130
Noah D
Job Details: 06/21/2021
"Arrived on site to inspect unit for a broken door, upon inspection found the units door was demolished, will need to order new parts. Office to reschedule ; ordrng 4 3196183 (screw)s and 4 7101P635-60 (screw)s and 4 W10284285 (brkt-glass)s and 1 W10687814 (brkt-glass) and 1 W10687815 (brkt-glass) and 1 W10709147 (frame-glas) and 4 W11249635 (SCREW)s and 1 W11383648 (DOOR )"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near New Braunfels, TX 78132
Andrew
Job Details: 06/21/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Austin, TX 78717
Scott
Job Details: 06/21/2021
Arrived on site for freezer drain not draining and over flowing and freezing on liner floor . Cleared drain tube and steamed out drain hole . Took some water and poured down drain . All drained properly . Didnt find any issues with defrost . No other leaks detected at time of service.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/21/2021
"Arrived on site for DRYER IS TAKING 2 OR MORE CYCLES TO DRY--THERE IS HEAT AND IT DOES DRY THE CLOTHES--CUSTOMER SAYS. Tested voltage and getting 240 at wall and control. Ran temps and dryer is heating, but taking too long to reach high temp. Used vent tester and vents arent clogged. Removed a small amount of lint from vent hose. Tested cut off and wasnt in proper range. Removed cut off and installed new cut off. Tested new cut off and it was well in range. Ran temps again and dryer is hitting high temps as designed, then cooling down to start high temps again as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 06/21/2021
"Arrived on site to test unit for rust. Stainless parts on console, outer door, vent and a few screws were rusted.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/21/2021
"Arrived on site for customer complaint of PO error code and when unit was running a loud noise coming from freezer.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Leander, TX 78641
Kayman
Job Details: 06/21/2021
Arrived onsite for washer showing drain pump error and wont drain. Upon inspection I found the unit would not engage drain in diagnostics. I lifted the unit and found the connector at the drain pump had a wire backed out of it and not making a connection I was able to make a good repair to the wire and reconnect the wires. I found F7E4 stored in the unit and when I was repairing the wire I noticed gearcase oils spread around the inner walls of the unit so I will need to order the Gearcase(W11423759) clutch(W10754448) slider(W10734521) rotor(W11260238) stator(W11195971) lower harness JIC( W11130936) for return visit. Office to R/S due to part availability. ; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W11130936 (Lower harness)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Kyle, TX 78640
Kevin
Job Details: 06/21/2021
"Arrived on site and inspected washer and found saved error code F0E7 load detected when running clean washer cycle, found rotor is loose and after tightening it ensured washer is operating properly by running all functions in manual diagnostics and automatic test cycle. Also Discussed proper loading and detergent usage. No further repair is needed at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hutto, TX 78634
Wesley
Job Details: 06/21/2021
Arrived onsite and found unit completely defrosted. Found wiring to freezer defrost heater disconnected. Corrected wiring and reassembled. All checks good. Unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cedar Park, TX 78613
David S
Job Details: 06/21/2021
Arrived on site to install previous diagnosed part. I gained a access to the rc evaporator. I cleared out the ice build up in the rc evaporator. I placed shims and used y steamer to reshape the drain pan. The drain pan is now draining properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/21/2021
(CS) Arrived on site for lower spray arm not working. Upon entering diagnostics found f4e3 error code. Ran test cycle and confirmed motor not functioning properly. Check power from control to motor. Will need office to reschedule due to not having soon enough availability for customer while on site.; ordrng 1 W11025157 (Sump assembly)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78641
Kayman
Job Details: 06/21/2021
Arrived onsite to install previously diagnosed parts. I was not able to remove the rotor from the gearcase the rotor bolt will not budge and is stripping. I will need to order a stator and return to complete the repair. ; ordrng 1 W10915700 (Stator)
We serviced a
WHIRLPOOL RANGE
Model JGS8860BDP
Near Austin, TX 78704
Leonardo
Job Details: 06/21/2021
Arrived on site to test unit for unit taking to long to heat up and pop sounds. Found bad bake burner and igniter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near West Lake Hills, TX 78746
Kevin
Job Details: 06/21/2021
"Arrived on site and inspected refrigerator and found fresh food evaporator drain is blocked by ice. Used steamer to remove ice and it is now working properly. New drip tray may be needed to correct issue.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXSS1
Near Austin, TX 78735
Leonardo
Job Details: 06/21/2021
Arrived on site to test unit for unit leaking. Found tub gasket damaged letting unit leak. Replaced gasket Test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/21/2021
Arrived on site for oven combo not working. Performed diagnostics mode and checked fault codes. Found no fault codes. Checked system info and verified correct model number. Performed component activation and found no response. Found oven light staying on and control not reading door switch. Performed factory reset and found once door is opened light will come on and not go off. Will need to return with wire harness oven door switch and main control. Called Whirlpool tech support and spoke with Kathy to document info. (SR7731037251). Office to schedule return. Please allow 2 hours for repair.; ordrng 1 OVENWIREHARNESS (WIRE HARNESS) and 1 W10883049 (DOOR LATCH) and 1 W11105016 (UI) and 1 W11261167 (APPLIANCE MANAGER )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Jacob
Job Details: 06/21/2021
Arrived onsite to apply grease to the water line connected for the door. Applied grease to the connector and the hoses. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model KEBC208KSS03
Near Austin, TX 78731
David Z
Job Details: 06/21/2021
"Arrived on site to diagnose oven throwing an error for door latch. Found lower door motor was just grinding and making noise when youd try and cancel the error. Provided estimate for new latch. Customer approved. I replaced lower oven door motor / latch, and found the unit was still not functioning. Oven lights were staying on and would not shut off, and the unit had blinked and reset.
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Austin, TX 78748
Kevin
Job Details: 06/21/2021
"Arrived On site and Inspected Washer and Found Gearcase is leaking oil, after replacing Gearcase wash basket will not drop into place. Sent one picture to PR. A new wash basket will need to be ordered and will bring back another gear case if needed.; ordrng 1 W10811960 (Basket) and 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/21/2021
"Arrived on site for ref not dispensing ice. Found ice maker was turned off. Once switch was in on position the motor turned the ice mold tray. Diagnostics did not have a way to test the ice maker and call for water so I went to the valve at the wall and found the water was turned off. I turned the valve at the wall to the on position and could her the water rush into the water tube and into the fridge valve. Explained to the customer it may be a couple hours before the fridge starts producing ice, but that the water was shut off at the wall. He explained he had turned off the ice maker previously. Now that the water at the wall is on the ice maker will produce ice as designed. No leaks detected. Job completed."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Austin, TX 78729
Wesley
Job Details: 06/21/2021
Arrived onsite and replaced control. Unit is now heating properly. Advised customer on repair.
We serviced a
LG DRYER
Model DLGX5171W
Near Driftwood, TX 78619
Brandon
Job Details: 06/21/2021
"Arrived on site for customer complaint of unit not drying properly, found unit worked great when vent hose was removed from unit, cycling temperatures at 200 degrees and 115 degrees. I showed customer the temperature readings, also showed her where the vent was visibly clogged at the roof. Instructed customer to have vent cleaned
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Tommy
Job Details: 06/21/2021
Arrived onsite for refrigerator fc filling with ice on base and flooding onto floor. Upon arrival found unit drain tub clogged. Cleared and cleaned condenser coils.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78702
Jacob
Job Details: 06/21/2021
Arrived onsite for unit not making ice. Tested ice maker. Water would not fill. The ice maker motor was working. When pulling the unit out to further investigate. Found that the line for the ice maker was kinked. Un kinked the line. Tested unit. Ice maker filling once again. No issues at this time. Job complete. customer has no email.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHEXNL03
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/21/2021
"Arrived on site to replace condenser motor and water reservoir from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Austin, TX 78731
David Z
Job Details: 06/21/2021
"Arrived on site to diagnose microwave that was intermittently not heating. Performed diagnosis on unit. Found mag had a cracked magnet, and inverter was scorched on the bottom. Replaced mag and inverter and retested. Found all is now working as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18TNZS0
Near Austin, TX 78746
Kevin
Job Details: 06/21/2021
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/21/2021
Arrived on site for garage compactor stuck in down position. Inspected unit and work area. Removed unit and inspected gears and pulley. Found nothing broken. Removed top and powered unit on. Tested operation and found working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Belton, TX 76513
Al
Job Details: 06/21/2021
"Arrived on site and inspected Kitchenaid French Bella refrigerator not cooling.Accessed the ant compressor and found the compressor was burning hot to the touch and hadnt been unplugged since the failure.The temperatures in both compartments was 80 degrees.The unit condenser fan motor wasnt working. Called office and spoke PR who advised me this was a Sealed System issue and I needed to order the required parts for the job.Ordering also RESEARCH for any additional parts needed. Needs more work. Office to schedule return services.; ordrng 1 W11167902 (FF EVAP COVER ASSY) and 1 W11109499 (DRIER, NO DYE-FILTER) and 1 W11025999 (COMPRESSOR) and 1 W11548259 (Condenser) and 1 W10865727 (3 way valve) and 1 AUTHO (Sealed system tech, 2 hours,) and 1 RESEARCH (For any additional sealed system parts needed for this model.)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Waco, TX 76704
Jonathan M
Job Details: 06/21/2021
"Arrived on site for a dryer that still is having an issue with the door popping open after you close the door. Inspected unit and work area. The customer has been using a washcloth to help the door closed and remain shut and found the catch partially broken. Replaced the catch and tested the unit. Unit still was popping open. Checked all the screws on the outer door and all the screws were tight. I called whirlpool tech line and spoke to Andrew SR# 7731051282. He advised that based on the prior repairs, he would replace the outer door and both hinges because that would effectively be the last few things that could cause this issue. He also advised that since the inner door worked for about a month, it would seemingly be that the screws are not catching on the outer door properly. Ordering parts and the office will need to contact the customer to reschedule due to a PSP item. ; ordrng 1 W11236403 (door) and 1 W11371722 (HINGE RIGHT) and 1 W11376139 (HINGE LEFT)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Lakeway, TX 78734
Robert
Job Details: 06/21/2021
Arrived on job for complaints of right door not closing properly. Found the top hinge and spring stop befor finishing closing so door doesn?t close completely. Also getting a clicking noise and movement in the closing swing. Ordered hinge parts. ; ordrng 1 W11218690 (hinge-door) and 1 W11474472 (SCREW ) and 1 WP2307857 (extension) and 1 WPW10485980 (hinge-door)
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Austin, TX 78705
Leonardo
Job Details: 06/21/2021
Arrived on site to test unit for unit giving shorted keypad error. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Austin, TX 78704
Leonardo
Job Details: 06/21/2021
We serviced a
KITCHENAID OVEN
Model KEBC208KSS02
Near Georgetown, TX 78626
Tommy
Job Details: 06/21/2021
Arrived onsite for oven not heating. Upon arrival found unit was not put on flat service was put on 2 by 4s likely causing air pocket to take TODs out.
We serviced a
KENMORE DISHWASHER
Model 665.14815N612
Near Georgetown, TX 78628
Leonardo
Job Details: 06/21/2021
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Austin, TX 78758
Wesley
Job Details: 06/21/2021
Arrived onsite and replaced broken door switch.Unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/21/2021
Arrived on site to test unit for surface rust. Contacted whirlpool and advised consumer to contact customer service. Job complete.??????SR#7731047746
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/21/2021
Arrived on site to test unit for rust on buttons and exposed stainless surface. Contacted whirlpool and advised customer to contact customer service. Job complete.??????SR#7731047668
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Buda, TX 78610
Kevin
Job Details: 06/21/2021
"Arrived on site and inspected dryer and found plastic drum bearing is loose and causing dryer to thump. Disassembled dryer and reset bearing into drum and it is operating properly. Discussed correct airflow and drying expectations, Job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model JIM158XYRS0
Near Leander, TX 78641
Kayman
Job Details: 06/21/2021
Arrived onsite for ice maker not producing ice. Upon inspection I found the unit would just fill until time out and then start to recirculate to the evaporator. I confirmed voltage to both pumps in manual diagnostics. I found drain pump sounds very weak and water is barely trickling out. I noticed the drain pump would leak when the recirculating pump is engaged. I removed the pump and could not see any cracks I re installed the pump and it seemed to no longer be dripping. The unit keeps filling until overflow indicating a failed water level sensor. I can also see blue corrosion on the connector so I am ordering a drain pump WL sensor and harness to complete the repair but will return with a few other parts to have on hand JIC. ; ordrng 1 WPW10485955 (Harness) and 1 WPW10485962 (Sensor) and 1 WPW10489125 (Pump)
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS2
Near Austin, TX 78732
Robert
Job Details: 06/21/2021
Arrived on job for complaints of no turn table motion. Found the shaft of the motor broken off inside of support. Will need support and motor to complete. ; ordrng 1 WP8205151 (support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model IK8RXDGMXS01
Near Spring Branch, TX 78070
Andrew
Job Details: 06/21/2021
"Arrived on site to test unit for not cooling. Found evap motor and condenser motor working but compressor not running. Replaced start device, tested unit, unit works good. Frost pattern started forming. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Hutto, TX 78634
Wesley
Job Details: 06/21/2021
Arrived onsite and replaced ice bin. All checks good. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Spring Branch, TX 78070
Andrew
Job Details: 06/21/2021
"Arrived on site to test unit for RC not cooling found FC temp was correct. Found evap motor in refrigerator not engaging. Verified proper voltage. Also found drain line in RC was clogged with ice. Cleared line and replaced fan motor. Tested unit, unit works good. No leaks detected.
We serviced a
UNKNOWN REFRIGERATOR
Model KBFS20ECMS00
Near Austin, TX 78748
Kevin
Job Details: 06/21/2021
"Arrived on site and inspected refrigerator and found freezer temperature is 5 degrees took picture, Display is showing fresh food temperature at 29? and freezer temperature at -3 , spoke with techline and checked thermistor values at control board and they are both good for each section. Techline recommended leaving refrigerator unplugged for a minute and after reconnecting to power display is now showing correct temperatures. No further repair is required at this time, job complete. 7731048697"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near New Braunfels, TX 78132
Noah D
Job Details: 06/21/2021
"Arrived on site to inspect unit for not starting cycles or spinning, upon inspection found the unit was trying to lock with no success. Replaced latch and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVQ2
Near Georgetown, TX 78628
Tommy
Job Details: 06/21/2021
Arrived onsite for dishwasher making loud sound. Upon arrival found unit motor struggling and grinding still pushing but struggling harshly. Ordering sump and motor.; ordrng 1 W10806701 (Sump and motor)
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Austin, TX 78703
Leonardo
Job Details: 06/21/2021
Arrived on site to test unit for damaged cooktop. Replaced cooktop test unit and unit test good found damaged on panel from removing console. Ordering new console office to reschedule. ; ordrng 1 W10920246 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/21/2021
"Arrived on for refrigerator having slow ice production. Measured temperature in ice hosing at 17.5?. Measured temperature in FC at 9.9?. Performed diagnostics mode and tested ice maker emitter, ice fan and ice box thermistor. Found all working. Ran harvest cycle and found ice dumped. Found all working as designed. Informed customer on ice production. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Kempner, TX 76539
Tyler
Job Details: 06/21/2021
(CS) Arrived on site for washer giving f9e1 long/no drain. Was able to confirm error code in diagnostics. Upon inspection of drain pump found bearings had gone bad. Was able to drain out remaining water and install new drain pump. Reassembled and tested unit. Found unit no longer had error code and completely drains water. No leaks during or after repairs. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, TX 78744
Kevin
Job Details: 06/21/2021
"Arrived on site and inspected refrigerator and found freezer led is out and ceiling LEDs are out. Uninstalled freezer led and reset connection and it is working again.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Harker Heights, TX 76548
Al
Job Details: 06/21/2021
Arrived on site and installed previously ordered parts. R&R the shocks and unit tested as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Al
Job Details: 06/21/2021
Arrived back on site to install previously ordered Latch. Removed and replaced it and found the units main control has been affected by people continuously pulling on the lid before the cycle completes causing the disconnect with the lid lock and the control. This issue has happened more than once with this unit which has not only broken the lid latch but the main control. ; ordrng 1 W11158149 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHEXTD00
Near Kempner, TX 76539
Tyler
Job Details: 06/21/2021
(CS) Arrived on site for refrigerator not dispensing ice. Upon arrival inspected auger motor and yoke found no issues. Upon further inspection found that the dispenser flap had been previously replaced prior to our diagnosis but was not installed properly causing metal shaft to bend and not activate dispenser switch. I was then able to install a new dispenser door kit reassembled and tested and found unit now dispensing ice as designed. Call complete.
We serviced a
GE COOKTOP
Model JP356BM3BB
Near Killeen, TX 76549
Tyler
Job Details: 06/21/2021
"(CS) Arrived on-site for cooktop not allowing front right burner to turn all the way on. Upon arrival disassembled and inspected cooktop. Found the front right infinite switch shorted out. This was caused by the burner itself having a short, burning the wire around it. Restored power through infinite switch
We serviced a
AMANA WASHER
Model NTW5205TQ0
Near Belton, TX 76513
Al
Job Details: 06/21/2021
Arrived on site and inspected washer not working.Checked the voltage at the wall and outlet checked out ok.Lifted the lid and found water that had been sitting inside the tub for a while.Found the lid switch was faulty causing the malfunction.Removed and replaced the the lid switch and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Killeen, TX 76549
Tyler
Job Details: 06/21/2021
"(CS) Arrived on site for washer not starting and noisy spin. Upon arrival confirmed F5E2 lid lock fault code. Upon further testing found old lidlock was broken, but after testing new lid lock found control was not detecting when it was locking. Also found gearcase making a grinding noise in tub when it was spinning and found gearcase leaking oil under unit.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Harker Heights, TX 76548
Al
Job Details: 06/21/2021
"Arrived on site and inspected newly purchased washer banging.Ran diagnostics and found no errors, but did find the unit wasnt leveled possibly causing the banging noise.I leveled the unit and even allowed the customer to watch a quick load and unit now functioning properly without any issues.JOB COMPLETE"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Woodway, TX 76712
Jonathan M
Job Details: 06/21/2021
"Arrived onsite for a dryer that?s not finishing cycles. Inspected unit and work area. The customer advised that the unit does heat and does complete cycles but on her delicate cycle, it doesn?t dry all the way causing her to have to hang dry her delicate. Ran the unit through diagnostics and the unit ran as designed. Checked voltage and found proper voltage going to the unit. I went through user care guide and found that the delicate cycle generally leaves clothes damp when it finishes sending off the damp dry signal. The unit is supposed to somewhat air dry the rest of the way through the wrinkle control and found another way to dry better. Went through user guide and the unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Woodway, TX 76712
Jonathan M
Job Details: 06/21/2021
Arrived on site for a washing machine that?s leaking water. Inspected unit and work area. We?re on the unit through diagnostics and could not get the unit to drip. Removed front cover and found the bellow torn in the upper left hand corner. Replaced Bellow and test of the unit. The unit began running as designed. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Waco, TX 76710
Jonathan M
Job Details: 06/21/2021
Right on site for an ice machine that?s not making very much ice and is making slim pieces of ice. Inspected unit and work area. Confirmed customers complaint and ran the unit through a diagnostic cycle. Found the water valve barely pulling any water in causing the recirculation pump to barely be cycling water. Replaced water valve and tested unit. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS03
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/19/2021
"Arrived on site for refrigerator not cooling in FC. Inspected unit and work area. Gained access to condenser fan and found running. Gained access to evaporator and found restriction in sealed system. Found condenser dirty and need to be cleaned. Condenser fan also to did not seem to be at correct speed. Will need to replace compressor, filter dryer and condenser fan. Will need to clean condenser.. ; ordrng 1 876765 (TUBE KIT) and 1 W10841139 (COMPRESSOR ) and 1 WP978025 (ACCESS VALVE ) and 1 WPW10143759 (UV DRIER)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Kayman
Job Details: 06/19/2021
Arrived onsite for microwave building moisture inside the unit while not in use. Upon inspection I found the damper damaged and no opening. The customer stated they used the vent hood the night before and the next morning there was moisture. I replaced the damper and explained that when it does not open all the way the the heat from the range had nowhere to escape. I tested the unit And it is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Round Rock, TX 78664
Kayman
Job Details: 06/19/2021
"Arrived onsite for refrigerator not cooling with a suspected sealed system issue. Upon arrival I found both compartments at room temp. I found the compressor running and the customer stated that it has been running in this state for weeks. I am ordering the Evaporator compressor, drier and coupler for the repair and submitting for authorization from the management company before proceeding.. ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 W10843121 (Drier) and 1 W10913906 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78737
Robert
Job Details: 06/19/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
WHIRLPOOL RANGE
Model GY396LXPS00
Near Austin, TX 78759
Scott
Job Details: 06/19/2021
Arrived on site for door handle not connected on left side . Found screws had backed out and handle in decent condition. Tightened all handle screw . Fix handle issue .
We serviced a
LG WASHER
Model WT4870CW
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/19/2021
"Arrived on site for washer having UE error and water not shutting off . Inspected unit and work area. Performed diagnostics mode and disassembled top. Found back left suspension rod damaged and would need to replace all 4. Will need to replace inlet valve to correct water failure.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS25EWMS10
Near Austin, TX 78746
Luis
Job Details: 06/19/2021
"Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed a leak in the system,replaced the evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Leander, TX 78641
Justin
Job Details: 06/19/2021
Arrived on site for a dryer with a burning smell. I removed the top and front of the unit and found a significant amount of burnt lint in the inside of the unit. I removed the tub and used my dry vac to remove all of the lint. I then gained access to the back of the unit and removed the lint from the venting components as well. Once I reassembled the parts I tested the unit. I found the unit had poor air flow and advised the customer of my finding. Otherwise the unit was working as designed and the smell was no longer present. I I advised them to possibly reach out and have the ducts at their wall cleaned. I informed the customer that with clogged vents at the wall this could happen again and it is a safety issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Liberty Hill, TX 78642
Justin
Job Details: 06/19/2021
"Arrived on site for a refrigerator with no cool. Upon further inspection I found RC and FC warm. I gained access to the back of the unit and found voltage at the wall good. I also found the start device getting 120V. The compressor was running lightly and getting extremely hot to the touch. I found the condenser fan running as well. I gained access to the evaporator and found the evap fan working, thermistors reading good, and harness in good shape. However, I found a major crimp and bend in the evaporator cap tube side. The unit will be needing a SS repair. I am ordering a lok ring kit, compressor, evaporator, service tap, and UV drier. Pic of crimp in SD-quickpic. Office to reschedule for a two hour job and with a SS tech. ; ordrng 1 W11256565 (Evap) and 1 W11209866 (Compressor) and 1 WPW10143759 (UV Drier) and 1 W11506635 (Access Valve) and 1 LookRingKit (Look Ring Kit) and 1 CNote (2 Hour Job)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Kyle, TX 78640
Robert
Job Details: 06/19/2021
Arrived on job for complaints of door falling. Found both friction pads gone. Replaced pads on both sides and test. No leaks detected at time of service
We serviced a
KENMORE WASHER
Model 110.2613241
Near Buda, TX 78610
Robert
Job Details: 06/19/2021
Arrived on job for complaints of rust wanting top replacement. After replacement test operation.
We serviced a
LG DRYER
Model DLE7300WE
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/19/2021
"Arrived on site for dryer having error NP. Customer stated that he had electrician come last night and correct the issue, bad connection in outlet. Offered to test unit out and customer stated that it is working good.