"WDT920SADM2 Arrived to inspect detergent issue. I found the dispenser was working, but the lower spray arm had dislodged after prior repair. I corrected the spray arm position and mounting and tested. Operational test good, no leaks observed during service. Warranty applied to service."

Arrived on site for the washing machine that is not completing cycles. Inspected unit and work area. Were in the units are diagnostics and found an F8 E1 (low/no water detected during fill) error code. I tested both valves and found the cold water valve the one not pulling in any water when you call for it. Verified proper voltage and replace the valve. Tested the unit and the unit begin working operate as designed. Call complete.

Arrived on site for a washing machine that has no power. Inspected unit and work area. Customer had the unit unplugged so we plug the unit in. But hit the power button was unable to get the air to come on. Ran the unit into diagnostics and found all the lights come on and start operating as designed. Ran the unit to an auto test and the unit ran as designed. Turned off the unit and turned back on and found all the lights working and the unit able to run a wash cycle. Ran the unit on a normal wash and found the unit starting and operating as designed. Advise the customer to call back if any other issues persist. Call complete.

Arrived on site for a range that is flashing an F1 (control failure) error code. Inspected unit and work area. Attempted to power cycle the unit and still found that error code pop up immediately without touching anything. It to clear the code and was unable to do so. Check resistance on the temperature sensor and found it within range. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a washing machine thats not filling up with enough water. Inspected unit and work area. Ran unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test in the unit ran as designed. The customer advised that she just thinks that the washer should have more water than it does and is concerned about its washability in regards to the small amount of water than it does put in. I did explain to the customer that a lot of this is due to water efficiency standards set by the EPA. I did give the customer some information on how to get her best wash and fill volume. The unit is working as designed. Call complete.

Arrived on site to test unit for flames too high. Adjusted flames and customer now satisfied with improvement. No leaks detected. Job complete.

"Arrived on site for a dishwasher that is making the scraping sound swelling use. Inspected unit and work area. Customer advised that when they first got the unit, the unit a little quieter but we have noticed water sounds coming from the dishwasher when the unit is washing dishes. Where the units are diagnostics and did not find any stored air codes. Ran the unit through an auto test and the customer verified the sound that he was hearing when the unit was recirculating water. I did not see any abnormal sound coming from the dishwasher when it was running and did advise that this is normal operation. The customer just wanted to make sure before he ran out of warranty. The unit is working as designed. Call complete."

Arrived on site for dishwasher not working correctly. Upon arrival confirmed issue and found f4e3 in diagnostics. After further testing I found motor had failed. Replaced sump asm then tested unit. Found no leaks and unit now functioning as designed. Call complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced both hinges and tested the unit. The unity candle working operate as designed. Call complete.

"Arrived on site to test unit for not completing cycle, tested unit found when shift actuator trys to shift, it cancels cycle, replaced actuator but unit is still canceling cycle, replaced control and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit cooktop issues, tested unit found Manufacture defect in cooktop glass, air bubbles trapped in glass, replaced cooktop, job complete"

Arrived on site. Replaced defective freezer door skin.

"Arrived on site. Removed evaporator cover good frost pattern on evaporator,ran diagnostics thermistors passed ran fan test passed ran compressor test multiple times compressor powering on correctly."

"Arrived on site for water not dispensing. Tested dispenser no water flow,removed filter and reinstalled water dispensing installed a new valve and tube checked connections no leaks,tested water dispenser working checked connections again no leaks. Unit working as designed. ; used 1 8212547rp (Tube), and 1 W10786952 (Valve) from stock"

"Arrived on site to replace previously diagnosed infinite switches, replaced two front infinite switches and tested, unit is now running as designed, job complete"

"Arrived on site to test unit for not advancing in cycle, tested unit found leaking capacitor, replaced capacitor and tested unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over, defrosted evaporator and found heater connector was pulled out, secured connection, replaced control and thermistor as precautionary, tested unit heater is now engaging and unit developed a good frost pattern, unit is now running as designed, no leaks detected job complete"

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was icemaker not dispensing ice from the chute. Found ice build up on the auger motor not letting the ice bucket sit in place correctly. I removed all the ice and used food grade silicone to lubricate. Advised customer to empty ice once a week to prevent it from melting or clumping. No leaks where observed during service. Job completed."

"Arrived onsite for a dryer that will not heat. Upon arrival I performed an airflow test and found that the unit had Great airflow and the unit heated. I spoke with the customer about the issue and when it happens, the explained that it seems to be random depending on the setting they use. Due to the seemingly random nature of the issue I replace the timer and tested the unit, then advised the customer to stay away for the fluff air setting because it doesnt add heat in that setting. Job complete"

"Arrived on site for a range with a error code on display. Upon arrival I found F1E0(Internal board failure) i power cycled unit and found no change, I replaced the control and tested unit and found unit operating as designed job complete."

"Arrived onsite to replace failed control. Replaced main control and tested. Automatic drain stopped, door unlocked and UI is responding. Ran a normal load and customer will monitor. Unit is functioning properly. Job complete"

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit and venting issue will need to be resolved prior to using unit.

Arrived on site to diagnose a refrigerator that is making unusual noise. Found condenser lines vibrating causing noise. Repositioned lines and noise is no longer present. Documented with tech line and job is complete. Tech line rep AdrianFile# 7735695589

Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time.

"Arrived on site. Found both compartments slightly cool,removed compressor cover found oil and bubbles leaking from manufacture lockring connection,removed refrigerant removed defective lockring added coupler,access valve and new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site and Replaced fresh food door. Alignment on door required a lot of adjustment and heating of gasket to get door to seal. Send multiple pictures to KB/service management, job complete"

Arrived on site to test unit for not starting. Found over flow switch connection worked itself loose. Secured connection and unit now working as designed. Advised to use less liquid detergent as signs of suds overflowing into over flow pan present. No leaks detected. Job complete.

Arrived on site to test unit for not heating. Found error f7e1(no heat). Found connection to element popped out. Secured connection and unit completed diagnostics with no issues. No leaks detected. Job complete.

"Arrived on site and found customer has defrosted refrigerator and found brown wire to heating element harness is not attached inside connector. After resetting wire And jumping bimetal ran test 6 and Heater is now working properly, spoke with CS, job complete"

"Arrived on site for dryer not starting. I inspected the unit and work area. I gained access to the terminal block and found proper voltage. I inspected the thermal cutoff and thermal fuse. I found both failed. He agreed. I installed the new parts, I reassembled the unit and tested it. It is now working as designed.

"Arrived on site to inspect wall oven temps. Upon further inspection, this customer advised that when they bake, the items getting baked are getting burnt on the outsides and still uncooked inside. The customer advised that the only manual she received with the unit is the owners manual but it only gives instructions on maintenance and care and installation (photo). When I opened the unit door I found where foil had been placed on the bottom panel and melted onto the panel. Customer advised she didnt know that she could not place foil on the bottom panel until it was too late; that she used to do it all the time with her old oven. I explained the effects foil or any other cover on the bottom panel does to the unit and showed her a slight bubble in the metal from the foil restricting the heat from rising from the hidden bake element. Using my multimeter, I placed my thermal lead in the center the middle rack and tested temps on Bake at 350 degrees on Standard Multi-rack preheat. The customer advised that she didnt know anything about the difference in Rapid preheat and Standard preheat because she doesnt have an owners manual. I explained the difference and recommended always use Standard preheat and demonstrated how to get the unit into that mode. My preheat temp was 415 degrees. My next five readings were 326, 389, 335, 386, 343 for an average temp of 355.8 degrees. I contacted techline and spoke to TJ and advised the complaint, the virus SR# and my findings. TJ advised to not repair the unit as its operating as designed and to advise the customer if they continue to call in for service for the same issue and advised all information is documented on previous SR#7735211076. Since I didnt have connection, I left the home to make contact with tech support. I called the customer and advised of my conversation with the manufacturer and advised since warranty wont cover the customer instruct any further. I recommended the customer contact the manufacturer customer service for any further issues. Job completed."

"Arrived on site. Diagnosed a defective freezer led module,per service pointer replaced defective freezer led module with updated led all lights working as designed Autho S191AQ ; used 1 W11601310 (Led module) from stock"

"Arrived on site. Diagnosed a defective freezer led module,per service pointer replaced defective freezer led module with updated led all lights working as designed. Autho S191AQ; used 1 W11601310 (Led module) from stock"

"Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival reconfirmed issue and installed compressor,drier, and couplers. Pulled vac, and recharged system with 41g of r600. Found no leaks and unit working as designed. Call complete"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new gasket and found that the unit was still cooling at this time.

"Arrived onsite for a refrigerator that is making a humming noise when running. Upon arrival I found that the unit was running loud. Upon further inspection I found that the noise was coming from the evap motor. I replace the motor leveled out the unit and Changed the defrost settings to an 8hr. Cycle. I tested the unit and found that the unit is now operating as designed, the noise came down to normal levels."

"Arrived onsite for a dryer that is not heating. Upon inspection I found all fuses and thermistors good but the heating element was showing open, I also found that there was a buildup of lint in the vent tube restricting air flow I cleaned it out and advised the customer to have a vent cleaning service come out and clean the rest of the ducting inside the wall. I replaced the heating element and tested the unit and found that the unit was heating and tumbling as designed. Job complete"

Arrived on site for a range with bubble in the console. Upon inspection I found that this bubble was causing the the keypad to be inconsistent as far as functionality goes. I replaced the console and tested unit and found unit operating as designed. Job complete.

"Arrived onsite for stacked unit not functioning. Display does not come on. Upon arrival inspected unit. Verified supply voltage and was correct. Disassembled front panel and checked voltage to display board. Called techline to verify test points and voltage. All check points are good. Will need Tech box. W11282948, and atlas board W11282947 replacement. Verified with SR that we cannot obtain these parts. Notified customer that a commercial repair company would need to be contacted to order the parts and complete the repair."

Arrived onsite for damaged panel. Customer had run self clean and noticed afterwards the panel cracked. Replaced switch membrane panel. Tested unit and unit is functioning properly. Job complete

Arrived on site to install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested unit and found unit operating as designed no leaks job complete.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control and tested the unit and found unit operating as designed. Job complete

Arrived onsite for light not working in vent hood. On inspection found 124 vac to the light socket at high setting and 68 vac to the socket when set to low. Put a led bulb in the unit and it was working. Informed the customer to use a dimmable 60watt bulb.

Arrived on site for a tapping noise. On inspection found that a clip on the wiring harness came lose and was tapping on the back panel. I rerouted the harness and recliped the harness on the outer tub. No water leaks detected during service.

"Arrived on site to follow up on freezer that was losing cooling. On arrival temp was 20 inside the freezer. There was no ice on the evaporator at all, minimal frost pattern. Checked compressor and found it scalding hot to the touch. Unit shows signs of sealed system failure, likely evap puncture from defrost issue. No further repairs being made, customer will replace unit. Call complete."

"Arrived on site to diagnose dishwasher with a stuck rack. Found silverware rack sticking when you try and pull it out. Examined track and found the front wheel was not seated in the track, and cap was missing. Replaced track and tested. Verified all working properly. Call complete."

"Arrived on site to diagnose microwave that sometimes has light staying on, or trouble starting a cook cycle. Examined unit and verified the right interlock isn't being fully depressed. Spoke with customer and advised the door has to be closed firmly and pushed on the right side to make sure the switch has full contact. Verified that when it's contacted everything starts and works properly. Didn't find any bowing or damage to the inner door. Unit working as designed, owner just needs to push on the door firmly. CAll complete."

"Arrived on site to diagnose oven that randomly loses panel for a few seconds or more. Breaker doesnt have to be reset, and unit comes on itself. This is the 2nd oven that exhibits the same behavior, this was swapped out prior after numerous repair attempts. Breaker and socket have been swapped. Examined unit and found only error is F6E4 for lost comm, which happened prior to socket replacement. Called tech line and spoke with Andrew, SR7735686843. Customer and tech line agree that there is likely interference or issues with the house wiring going to the unit causing the failure. No repairs recommended. Call complete."

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived onsite for F7-E1 . Upon arrival ran diagnostics and got F7-E1 tachometer missing or wrong signal. Ran components test and motor hums during agitation and spin. Raised unit to inspect motor. Found capacitor leaking and out of capacitance. Need to replace capacitor. Replaced capacitor W11395618. Test unit and unit operates as designed. No leaks present at this time. Job complete

Arrived on site for dryer not turning on. I inspected the unit and work area. I found the dryer not receiving power from the outlet. I gained access to the breaker and reset the breaker. I still found no power at the outlet. Once power is restored the unit will work. Job complete.

"JF42NXFXDE02 Arrived to perform Technical Service Pointer #: W11606409 Rev F, Special Project #: S84638. I installed the kits W11632139 per the TSP and tested. All light module functions returned to normal. No leaks observed during service."

"WDT730PAHW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the main control and vent assembly and tested. The unit operated as designed and had full function, but the first test generated an F6E4. I elected to test a second time and the error did not generate, denoting a likely issue with the fresh board/software. Operational test good, no leaks observed bereaved during service."

WOD51EC0HS20 Arrived to inspect handle damage. I found the lower oven handle had visible scratches within the surface and I removed and replaced. I tested the unit and full functionality was present.

Arrived on site for washing machine not draining. I inspected the unit and work area. I found the drain pump on but rattling like the impeller is loose. I gained access to the drain pump and found the impeller broken off. I replaced the drain pump and tested the unit. I found it working as designed. Jon complete.

Arrived on site for gasket not staying on the freezer door. I inspected the unit and work area. I pulled thebgasket and reseat it in place. It is now holding properly. Job complete.

Arrived on site to diagnose range with broken door. Found the door handle had come loose and came down and broke door glass. Replaced outer glass / door and handle to resolve. Verified proper fitment and vacuumed glass. CAll complete.

"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. Replaced tube WP2174755(truck stock). Unit working as designed. Call complete"

Arrived on site to replace previously ordered parts for refrigerator. Replaced thermistor and all is working properly at this time. No leaks were found at time of service.

"Arrived on site for washer, inspected unit and work area. Installed new latch and strike and tested. Unit is now operating as designed and no leaks where observed during service. Job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the drain hose leaking water, I removed and replaced the hose and tested the unit in manual diagnostics. I tested the valve and dispensed water into the tub then turned the drain pump on and monitored the drain hose. No leaks found and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was the upper rack adjuster was broken. I replaced it with the new set and tested. Unit is now operating as designed. No leaks observed during service."

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found the blower wheel rubbing on something. I removed he blower wheel housing and found a mounting screw that was sticking out too far and rubbing on the backside of the wheel. The screw is not needed; therefore, I removed the screw and re-installed the housing and retested. Unit is operating as designed, job completed. No one available to sign for receipt as the homie is a new build still under construction."

Arrived on site for washer leaving load wet at end of cycle . Ran diagnostics got off balanced load . During test wash motor sounded like it didnt want to start spin . Replaced cap and reran test wash. Unit sounded better . Also instructed customer on proper loading of clothes . No water leaks detected at Time of service. Job complete

Arrived on site to replace fuse and harness. Replaced parts test unit and unit test good job complete.

"Arrived on site and found drain pump has failed and drain hose is clogged. Also found spray arms are clogged. Replaced drain pump and cleared drain hose and Spray arms. explained to customer No hard material, plastics, or paper should be put into dishwasher. These items will just clog it. Dishes should be at least wiped off completely before dishwasher is started. Job complete"

"Arrived on site to test unit for not spinning, tested unit found failed belt and idler pulley, repaired unit with repair kit, tested unit unit now running as designed, job complete"

"Arrived on site to test unit for loud noise when dispensing water, tested unit found water pressure at 75psi compared to 50psi on previous visit, installed pressure regulator and tested, unit is dispensing water properly, noise is now gone fill pitcher with water noise is not returning, customer happy with results job complete"

"Arrived on site to test unit for squeaking noise, tested unit found blower fan is stripped on the motor shaft, replaced blower and motor, tested unit, unit is now running as designed, rumblings and squeaking noise is now gone, job complete"

"Arrived on site to install agitator, installed agitator, tested unit, unit running as designed job complete"

"Arrived on site to test unit for not draining, test unit found drain pump humming but not eliminating water, replaced pump, tested unit through diagnostics,all components activating drain pump is draining, no leaks detected job complete"

"Arrived on site for a defective compressor,replaced defective compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"

Arrived onsite for a dishwasher that is still leaking out of the front on the right side. I found the toe kick sound barrier insulation completely soaked with water. I tested the unit and found no leaks in the service cycle. The customer was using Cascade pods with Dawn. I loaded the dispenser with a pod and ran a cycle. About 10 minutes after the dispenser opened the unit started leaking water and suds from the front of the unit. I found the tub full of suds allowing water to run over the tub seal. The customer grandson took a photo of the suds to show Ms Baker. I talked with Ms Baker on the phone and explained what was causing the leak and advised trying a different pod or changing to liquid detergent. There were no other water leaks present at the time of service. Call complete.

Arrived onsite to replace a dishwasher heater for Special Project S17304. I replaced the heater and tested the unit. All is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived on site to test unit for excessive shaking. Found no stored error codes. Customer provided photo of washer pulled out about 18 from wall after completed cycle. Replaced suspension and control. Unit completed diagnostics with no issues. No leaks detected. Job complete.

Arrived on site to test unit for not starting. Found start button not responding. Verified connections were secure and receiving proper voltage. Replaced console under APEX 1yr warranty. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for filling with water and not advancing through cycles. Found error f8e1(no/long full). Found valves opening and closing as designed. Found water level switch in control not recognizing water levels. Replaced control and completed diagnostics with no issues after calibration was done. No leaks detected. Job complete.

Arrived on site to install previously diagnosed part. Inspected unit at work area. Replaced the motor and tested the unit. The unit began to heat and tumble and operate as designed. Call complete.

"Arrived on site to inspect washer dispensing a lot of detergent and spinning out the water from the clothing. Upon further inspection, the customer advised that they have a water softener system and theyre using a detergent provided by the manufacturer. I removed the top panel and placed the unit in diagnostics and manually tested the dispenser and pump. I removed the dispenser drawer in order to monitor the detergent flow from the pump and found it operating as designed. I contacted techline and and spoke to Adrian and advised of the complaint and my findings. I questioned if the detergent dose could be calibrated as I could not find it in the owners manual and Adrian walked me through the steps of calibrating it by pressing Temp and Soil together and waiting for the numbers to appear. Once the numbers appeared, I calibrated the unit to 6 and tested. Unit is operating as designed and pumping a minimal amount of detergent now. Adrian provided SR#7735686445. I demonstrated to the customer on how to calibrate and recommended they leave it on 6 due to the water softener system. No water leaks observed during service, job completed."

"Arrived on site for dryer, inspected unit and work area. On my last visit I think the connector came lose from sensor. Unit is now operating as designed. Job completed."

"Arrived on site for washer, inspected unit and work area. Customer complaint was unit not working. Tested unit in diagnostics and found no stored error codes. Ran unit in diagnostics and found it working properly. Unit is operating as designed and no leaks where observed during service. Job completed."

"Arrived on site for dishwasher making a grinding noise. I inspected the unit and work area. I ran a diagnostic cycle, I found no fault codes. I found the water filing, the wash motor coming on and the drain pump working as designed. I could not recreate the noise. I gained access to the drain pump housing and found no debris or anything stuck in the drain pump. I found the drain chopper intact. I ran the unit several times and could not get the unit to produce an unusual noise. The unit is working as designed job complete."

"Arrived on site and found washer was making noise during cycle and then not running properly at all. Replaced actuator, belt, capacitor, and cam kit, and washer will now complete a diagnostic cycle. If issue continues will need agitator, motor, and gearcase.job complete"

"Arrived on site and found saved Error codes F3E3, F0E4 again. Replace valve assembly and found cold water side on original is partially clogged. This may have been what is causing error code. Ran a diagnostic cycle after replacement and they completed properly, job complete"

Arrived onsite for unit having stopped and entered an emergency drain. Found a sudsing leak that caused the overfill switch to trip and command an emergency drain. Tested. Unit is now operating as designed without leaking. All checks good.

Arrived on site. Found excessive damage to unit uploaded pictures called tech support sent pictures to tech support per tech support customer to contact Jenn air customer relations @ 800-jennair and give file #File # 7735684847

"Arrived on site for not dispensing water. Diagnosed a frozen water tank,removed evaporator cover added sealer to gaps between fan scroll and air tower defrosted water tank and fill tube,ran diagnostics icemaker passed harvest and passed fill,tested water dispenser unit now working as designed. ; used 1 212643 (Sealer) from stock"

Arrived on site. Power cycled unit ran diagnostics all test passed ran external drain pump multiple times water filled drain pump and drained correctly multiple times.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the leveling feet and tested the unit. The unit begin to work and operate as designed with no abnormal sounds present. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to remove the blower wheel and found that the blower wheel was completely stripped and seized onto the motor. Had to chisel out the blower wheel and replaced both motor and blower wheel. Checked all rollers and idler pulley. Found all to be functioning and working as designed. Reassemble the unit and tested the unit on a time dry cycle. The unit begin to work and operate as designed. Call complete.

Arrived on site to diagnose dishwasher leaking water when in use the last couple cycles. Ran unit and found no evidence of leak from under unit. Level on unit looks good as well. Could see thick hard water deposits and possible leak spots on the door gasket on the left side. Replaced door gasket. Customer will run a couple cycles and follow up if leak persists. Call complete.

Arrived onsite for a refrigerator with a door not closing correctly. I found the spring in the RC center door mullion defective. I replaced the mullion and the doors work as designed. Call complete.

Arrived on site for previously diagnosed parts. Installed the service pointer w11092686 and the evap fan. Informed customer to let the refrigerator cool down before putting anything into the unit. No water leaks detected during service.

Arrived on site to replace previously ordered parts for oven. Replaced sensor and found all is functioning properly at this time.

Arrived onsite and found unit operating with with no simmer function due to valves not being tuned to conversion from natural gas. Tuned the valves. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite for dishwasher not completing cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code for wash motor not running. Ran unit and confirmed motor failure. Replaced motor. Tested unit and unit is functioning properly. Job complete

Arrived onsite for washer latch locked. Upon arrival inspected unit. Found latch non responsive. Power to latch was good. Replaced latch. Tested unit and unit is functioning properly. Job complete.

Arrived onsite for vent hood making noise. Upon arrival inspected unit. Found debris caught in fan blades making noise. Removed debris. Tested and found that unit is not installed properly causing the upper panel to bow inwards and rub against the fan assembly. Customer will contact builder to adjust. Showed customer that when panel is in correct position the unit operates correctly. Customer understood and will call builder. Job complete

Arrived onsite for squeaking. Upon arrival test unit and found squeaking coming from support wheels and belt idler. Need to repair with kit. Replaced kit and test unit. Unit operates as designed. Job complete