We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Round Rock, TX 78681
Vincent
Job Details: 05/19/2022
"Arrived on site for washer not working. Inspected unit and work area. I ran unit in diagnostics and found no agitation. I then tilted unit backwards and found belt pulley nut lose, I tighten up that nut and tested a full diagnostics cycle and passed all test. Unit is now operating as designed. No water leaks detected during service job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
Vincent
Job Details: 05/19/2022
Arrived on site to install previously diagnosed parts. Used clear door after installing new parts and unit is operating as designed. No water leaks detected during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Kyle, TX 78640
Tyler L
Job Details: 05/19/2022
"Arrived on site for complaints of no ice. Found temperature in RC at 36, FC 0, icebox 10 degrees. Found no water getting to icemaker on service test 45. Will need a new valve. Found very high water pressure at the wall. Customer will need to have water pressure issue corrected by a ///. Customer is going to let us know when the water pressure gets fixed so we can schedule. /// 386.17 after taxes for the repair. If customer would like to move forward with repair, we will need a new valve and icemaker. /// /// of 139/// before taxes. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Buda, TX 78610
Tyler L
Job Details: 05/19/2022
"Arrived on site for complaints of water leaking. Found more water trails leading up to valve. Water trails are bigger than last time, and there are more of them. Found dirt inside cold water valve. Installed new valve. Tested all valves in component activation. No water leaks detected, job complete."
We serviced a
LG WASHER
Model Wt1501cw
Near Buda, TX 78610
Tyler L
Job Details: 05/19/2022
"Arrived on site for complaints of loud noise during spin. Found washplate loose and warped, causing it to knock. /// the repair and new bolt and washplate at 389.18 before taxes. Spoke to customer and he /// the ///, stating he is going to buy a new unit. Office to collect ///. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Austin, TX 78745
Tyler L
Job Details: 05/19/2022
"Arrived on site for complaints of burning smell and popping noise. Found upper rack in the unit. Customer stated that they have never removed it. Advised customer of the proper use of the rack, and to leave it out of the unit when not using. Tested unit and found it heating properly. Did not find any scoring marks from the rack, and did not hear any popping noise. Ran unit multiple times, for different time intervals. All normal operations. Called safety team to report findings. Safety team advised to use the original SR number. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Kimo
Job Details: 05/19/2022
Arrived onsite for refrigerator leaking water. Upon inspection I found that the drain tube was clogged and the water would leak from the vacuum release valve. I removed clog and sealed the drain tube to the chassis and replaced drain tube. I /// Parts///0.00//////36.50Total Before ///36.50+taxCx /// and /// with card. Job complete.
We serviced a
SAMSUNG WASHER
Model WF431ABWXAA01
Near Austin, TX 78759
Wesley
Job Details: 05/19/2022
Arrived onsite for burning smell and tested washer. All function are operating during normal test however bearing shaft is bent and it cant spin empty without detecting off balance and resetting the spin cycle. Advised that replacing the tub assembly. was the only way to restore function. Customer not interested in having tub replaced to repair. Diagnostic fee of 139/// plus tax. ///on file.
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Austin, TX 78739
Andrey
Job Details: 05/19/2022
"Arrived on site to replace previously diagnosed control, verified that control Nessie needed, latch is good and drain pump reading at 20 ohms, replaced control, all functions returned to normal, ran unit through diagnostics cycle, all components activating with no issues, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78736
Andrey
Job Details: 05/19/2022
"Arrived on site to replace previously diagnosed bottom rack wheels, replaced wheels, /// for parts, ///77.62, /// was /// on previous visit, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Scott
Job Details: 05/19/2022
"Arrived on site replaced harness . Ran diagnostics all checked normal. Ran harvest test , all checked normal. No water leaks detected at time of service job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78745
Tyler L
Job Details: 05/19/2022
"Arrived on site for complaints of fan noise. Inspected evaporator fan and found part of the housing vibrating against itself. Tightened it up so it cannot move. Ran tests with everything exposed, and ran tests after everything was put back together. No vibrating sound, normal fan operation. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FMS01
Near Austin, TX 78738
Brandon
Job Details: 05/19/2022
"Arrived on site to inspect unit for leaks, found no leaks coming from unit, instructed customer to contact /// for possible plumbing leak under the slab. /// /// on ///139/// plus tax."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/19/2022
Arrived on site to test unit for error code F25(tachometer error). Found m13 connection worked itself loose. Secured connection and cleared code. Ran multiple diagnostic cycles with no issues. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Dripping Springs, TX 78620
Andrey
Job Details: 05/19/2022
"Arrived on site to test unit for no cool, tested unit found frozen over RC evaporator, thermistor out of range and struggling fan, evap fan cover, thermistors control UI,, defrosted evap, replaced parts, powered unit back on, evaporator developed a good frost pattern, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near The Hills, TX 78738
Brandon
Job Details: 05/19/2022
"Arrived on site to inspect unit for door lock error, found control lock was on, I removed the control lock, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Austin, TX 78758
Wesley
Job Details: 05/19/2022
Arrived onsite to diagnose door closure issue and clogged drain tube. Found unit door structure caved in at the lower hinge. Advised that to repair the door issue a door would be needed. Right door. Diagnosed leak issue as clogged evap drain tube. Advised customer both issues
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Austin, TX 78702
Wesley
Job Details: 05/19/2022
Arrived onsite and explored issue further. Determined drain had failed and had shorted control function. Gearcase not failed. Replaced capacitor and actuator and replaced control and drain pump. Unit is now operating as designed. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
JENN-AIR RANGE
Model JGS9900BDS
Near Austin, TX 78705
Wesley
Job Details: 05/19/2022
Arrived onsite and replaced the console to repair the touch panel. Unit is now operating as designed. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MTW5900TW0
Near Austin, TX 78734
Justin
Job Details: 05/19/2022
Arrived on site for a washing machine intermittently not starting due to lid switch. Upon arrival the customer stated the unit sometimes will start when they slam the lid. I tested the unit and found when opening/closing the door to did not always hear the switch click. I found a bad switch. I installed the switch and the unit began running as designed. No leaks observed at the time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Killeen, TX 76543
Cliff
Job Details: 05/19/2022
"Arrived on site to replace previously ordered parts for ice machine. Replaced compressor, filter drier, start device, and overload. Pulled vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76502
Cliff
Job Details: 05/19/2022
Arrived on site to diagnose a washer that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer that appliances were not intended to be put on gfci or afci circuits as intentionally ungrounded parts can cause them to trip. No further repairs can be done to washer to correct issue and homeowner will need to replace breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Temple, TX 76501
Cliff
Job Details: 05/19/2022
Arrived on site to diagnose a refrigerator that is not sealing properly. Found nylon washer not in correct position causing airleak in top of rc door. Placed washer in correct position and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Austin, TX 78717
Scott
Job Details: 05/19/2022
Arrived on site for dry times taking longer and multi tries to dry. Ran temp checks . Found unit not cycling heating cycles correctly. Test and found both thermistor and control has failed .
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Austin, TX 78745
Kevin
Job Details: 05/19/2022
"Arrived on site and replaced all parts diagnosed in previous visit, after replacement ran an automatic test cycle to ensure washer is operating properly, Job complete"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Austin, TX 78702
Wesley
Job Details: 05/19/2022
Arrived onsite and found complaint of washer not completing cycles. Reset unit cleared codes f0e1 and f0e2. Ran test 12. Ran a quick wash. Unit is now operating as designed without any signs of failure. Advised customer on findings.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78701
Wesley
Job Details: 05/19/2022
Arrived onsite and replaced damaged door and console per construction holdover ticket. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Kimo
Job Details: 05/19/2022
Arrived onsite to perform Special Project S17304 . Upon arrival I installed new heating element. And tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Andrew
Job Details: 05/19/2022
"Arrived on site to test unit for not dispensing water. Found valve not opening but receiving proper voltage. Replaced valve and still no water. Had maintenance replace filter, tested unit,unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/19/2022
"Arrived on site to test unit for FC not cooling. Found FC thermistor reading open. Inspected evap harness and found white connection on harness molex connection was not inserted properly causing open reading. Fixed connection, tested unit, unit now working properly. FC started to cool instantly. No leaks detected. Job complete."
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/19/2022
"Arrived on site to test unit for f2e1(stuck/shorted key). Installed new console, tested unit, unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Austin, TX 78734
Justin
Job Details: 05/19/2022
Arrived on site for a dryer not spinning nor heating properly. Upon arrival the customer stated that they felt it did not heat enough on the low temp and it got to high on the high temp. I tested the temp fluctuation on the unit and found it good. I removed the vent at the wall and the vent ran straight back. I could see through and found no clog. I found the unit and airflow as designed. I informed the customer of my findings
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Lakeway, TX 78734
Justin
Job Details: 05/19/2022
Arrived on site to install previously diagnosed parts. I installed the IM kit. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Leander, TX 78641
Vincent
Job Details: 05/19/2022
"Arrived on site for refrigerator leaking from icemaker, inspected unit and work area. Flounder icemaker tube not in place, installed dispenser tube for icemaker back on and tested. Unit is operating as designed. No water leaks detected during service, job completed."
We serviced a
GE REFRIGERATOR
Model CYE22TSHFSS
Near Leander, TX 78641
Vincent
Job Details: 05/19/2022
"Arrived on site for refrigerator not cooling properly, inspected unit and work area. Tested temperatures in FC 15? RC 37?. Inspected unit for any defrost issues and found evaporator free frame Ice build up. Ice chute would open electronically every time I would close freezer door. Advised CX that main control board would have to be replaced in order to fix power supply problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bastrop, TX 78602
Joe Z
Job Details: 05/19/2022
Arrived onsite for Not Making Ice . Upon arrival inspected icemaker and found ice tray warped and stuck and will not turn to harvest. Need to replace ice maker. Replaced icemaker and test unit. Unit fills with water and harvest test passed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bastrop, TX 78602
Joe Z
Job Details: 05/19/2022
"Arrived onsite for LEAKING FROM UNDERNEATH. Upon arrival checked all hoses and bellow. All are good. Ran a quick cycle and a normal cycle. Unit did not leak. Mrs. Said it doe not happen everytime,just every now and then. Mrs. Will control the amount of detergent that she is using and monitor for leaks. Could not duplicate the leaking issue. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bastrop, TX 78602
Joe Z
Job Details: 05/19/2022
Arrived onsite for TAKES TOO LONG TO DRY THE CLOTHES. Upon arrival test unit with vent tester. Test failed. Inspected outside vent and was good. Remove vent hose and found blockage with lots of debris in hose. Cleared all the debris and test unit. Unit now passed test with vent tester. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Killeen, TX 76542
Tyler
Job Details: 05/19/2022
"Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival found unit had lost all refrigerant. Installed compressor, evap coil, valve and uv drier, then pulled vac, and insured unit had no leaks. Recharged system with 4.27oz of refrigerant and equalized pressures were at 60. Run time pressures were at 0/140 after ten minutes and stable. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Killeen, TX 76549
Tyler
Job Details: 05/19/2022
Arrived on site for washer not removing fabric softener as well as leaking. Upon arrival customer confirmed fabric softener issue but stated leak no longer occurred. Found f8e1 in diagnostics as well as cold side inlet valve ohmig at 1.4k. Also found dispenser drawer warped not allowing proper water flow into drawer. Replaced inlet valve and drawer and tested unit with no leaks found. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Smithville, TX 78957
Joe Z
Job Details: 05/19/2022
Arrived onsite for Cycle Skips - Sensing to Done. Upon arrival inspected unit and found standing water in drum. ran diagnostics and found F9-E1 drain pump. Inspected drain pump and found harness to drain was not secure. Secured connection and unit now drains. Test unit on normal cycle and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78626
Gerry C
Job Details: 05/19/2022
"Arrived to inspect door separating issue. I found the top left inner handle attachment bracket had been bent during manufacturing. I removed the bracket and re-formed it and tested. The glass held in the correct mounting brackets and the door operated as designed. Operational test good, no gas leaks detected during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJX00
Near Austin, TX 78759
Matthew
Job Details: 05/19/2022
"Arrived onsite to replace previously diagnosed parts. Performed complete rebuild of sealed system. Replaced compressor, evaporator, heat exchanger, pan heater, dryer and access valve. Pulled vacuum and held. Charged 6.75 oz of refrigerant. Running pressure at 0/125psi. Unit began cooling. Notified customer to give 24 hrs for temperature to stabilize. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Georgetown, TX 78626
Gerry C
Job Details: 05/19/2022
"Arrived to inspect gasket sealing issue and noise. I found the diffuser rattling and removed and replaced. The cabinet was very twisted and the leveling legs had not been set by the installers. I corrected the twist and squared the doors. There was slight overlap at the top of the mullion and I reported it to the tech line via texted image. Mfg tech Rich said the issue was not enough to cause further issues and to proceed with repairs. SR# 7733698323. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Elgin, TX 78621
Joe Z
Job Details: 05/19/2022
Arrived onsite to install previously diagnosed parts. Replaced glass cook top. Test unit all operating as designed. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Gerry C
Job Details: 05/19/2022
Arrived to instal previously diagnosed and ordered part. I removed the inverter and installed the replacement. I tested the unit though multiple heating cycles and it developed over 1000W and heated water as expected. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS00
Near Georgetown, TX 78626
Gerry C
Job Details: 05/19/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the door gasket and tested. The ice maker had stalled due to prior freezup in a partial harvest position. After freeing the arm, the unit cycled, but did not fill. I found after adjusting connects the unit worked and filled as designed. Operational test good, no leaks observed during service.
We serviced a
GE DISPOSAL
Model N/A
Near Killeen, TX 76543
Tyler
Job Details: 05/19/2022
Arrived on site for disposal making a rattling noise when in use. I bought arrival confirmed issue and after further inspection found that the cause of the sound and vibration was two pennies that were stuck inside the latest assembly. After removing debris I was able to test unit and found no leaks through the disposal and the rattling was completely gone. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF36NXFXDE01
Near Austin, TX 78730
Matthew
Job Details: 05/19/2022
Arrived onsite for refrigerator lights out . Replaced light modules.Tested unit and all lights are functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/19/2022
"Arrived on site to install previous diagnosed part. Gained access to inlet valve, removed failed valve and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Andice, TX 78628
Jonathan S
Job Details: 05/19/2022
Arrived on site for microwave interior light not coming on when heating. Inspected unit and work area. Tested door operation and found interlocks at fault. Unplugged unit and installed upper and lower unlocks. Powered unit on and tested operation. All tested good. Spoke with customer on service performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Andice, TX 78628
Lou
Job Details: 05/19/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and tested for and gaps. Door is sealing properly. No water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model TFX20JRXFWW
Near Marble Falls, TX 78654
Jonathan S
Job Details: 05/19/2022
"Arrived on site to,install previous diagnostics parts. Inspected unit and work area. Found no lights or operation. Removed timer and installed new. Traced voltage to outlet to back of unit. Found unit not in serviceable location (see SD-QUICKPIC). Will need to contacts AHS for authorization for repair."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Marble Falls, TX 78654
Jonathan S
Job Details: 05/19/2022
"Arrived on site for refrigerator FC door not closing. Inspected unit and work area. Found screws that holds door on rails loose. Adjusted door and tighten door screws and tested door operation. All tested good, no water leaks detected during service."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBRA
Near Marble Falls, TX 78654
Jonathan S
Job Details: 05/19/2022
Arrived on site for refrigerator not producing ice. Inspected unit and work area. Tested ice maker cycle and found no water getting to ice maker. Tested at dispenser and found slow pressure. Gained access to inlet valve and measured voltage to valve and found correct. Removed failed inlet valve and installed new. Tested operation and found water getting to ice maker. Will need to replace water filter before turning on ice maker. No water leaks detected during service. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Lakeway, TX 78734
Justin
Job Details: 05/19/2022
Arrived on site for a refrigerator not dispensing water with the filter in. Upon arrival the customer showed me the issue. The filter would not automatically pop out and with the filter in all water flow stopped. Upon further inspection I found the customer using an off brand filter. I bypassed the filter and found it worked as designed. This indicates a faulty filter head. I install the new filter and filter head. I then tested the unit and found it working as designed.
We serviced a
SAMSUNG RANGE
Model NE59J7850WS
Near Marble Falls, TX 78654
Jonathan S
Job Details: 05/19/2022
Arrived on site for range front left burner only working on high and right front burner working intermittently. Inspected unit and work area. Gained access to control and switches. Left unit unplugged due to possible fire hazard.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Temple, TX 76502
Tyler
Job Details: 05/19/2022
"Arrived on site dishwasher not opening soap dispenser. Upon arrival confirmed issue but found no errors in diagnostics. Found dispenser door mechanism had broken causing door not to open. Found proper power to dispenser, replaced dispenser then reassembled and tested dispenser. Found it functioning as designed With no leaks call complete"
We serviced a
GE MICROWAVE
Model PT970SM2SS
Near Austin, TX 78738
Justin
Job Details: 05/19/2022
Arrived on site to install previously diagnosed part. I installed the new latch and also found the high limit thermostat bad. I then preheat the unit to 350?F. I found the lock now working as designed and the unit heating as designed. I also tested the MW one more time and found it still working as designed.
We serviced a
WHIRLPOOL RANGE
Model KGCS166GSS07
Near Lakeway, TX 78738
Brandon
Job Details: 05/19/2022
"Arrived on site to inspect unit for flames being to high, I adjusted some of the burner valves, unit tested good.
We serviced a
WHIRLPOOL OVEN
Model JJW3830DP02
Near Austin, TX 78738
Brandon
Job Details: 05/19/2022
"Arrived on site to inspect unit for having error code, found stuck keypad error code. Needs console, customer is going to talk with husband and get back to us about repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Liberty Hill, TX 78642
Lou
Job Details: 05/19/2022
"Arrived on site to inspect dishwasher door damage. Upon further inspection, I found a large scratch at the bottom right corner of the outer door panel. I removed and replaced the panel and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Georgetown, TX 78633
Lou
Job Details: 05/19/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F20 & F22. Continued with testing and unit operated as designed. I inspected the water valve screened and found them with debris inside. Removed the back panel and found a large rust spot on the bottom panel. Attempted to locate the leak and found the dispenser leaking at the back of the part. Researched the dispenser.
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Georgetown, TX 78633
Lou
Job Details: 05/19/2022
"Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all burners and found the front left burner not igniting. I found the burner head not grounding properly and the ignitor is not arcing properly. I removed and replaced the burner head and ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Georgetown, TX 78633
Lou
Job Details: 05/19/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the RC evap cover and added some new permagum around the evap housing to seal off the gaps between the cover and back wall. Before installing the new cover, I found the RC evap with a good frost pattern (photo). Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Hubbard, TX 76648
Jonathan M
Job Details: 05/19/2022
"Arrived on site for a washing machine thats not spitting out clothes. Inspected unit and work area. The customer advised that the unit would not spin on any spin cycle. Tested the unit in a spin cycle and found the unit spinning properly. Tested the unit several other times within without clothes and found the unit spinning out. I did advise the customer that could be an issue with their timer. Customer advised that he had seen oil underneath his unit when he went to pull the unit out and wasnt sure if that had anything to do with it. I did tell him that it is possible that his gear case transmission is leaking oil and could be the sign of his gearcase going out. I asked the customer if he wanted me to replace his gearcase. The customer advised that because the unit is working right now, he does not want to proceed with any further repair. Advised that because could be multiple issues going on, if the unit goes out again, hell just buy himself a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Austin, TX 78745
Kevin
Job Details: 05/19/2022
"Arrived on site and inspected refrigerator and found icemaker is not cycling, manually actuated fill valve and it is working properly but icemaker motor is not moving. After replacement icemaker cycle manually and filled with water, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78745
Kevin
Job Details: 05/19/2022
"Arrived on site and inspected dishwasher and found sump and motor is leaking from diverter. After replacement dishwasher is operating normally and no longer leaking, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78745
Kevin
Job Details: 05/19/2022
"Arrived on site and found no ice production, icemaker tray is sitting upside down. Ran test 120 and icemaker motor is not moving. Running test 96 and then 97 icemaker will fill with water. after replacement icemaker will now pass test 120 and used test 97 again to fill up tray, job complete"
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Georgetown, TX 78626
Cliff
Job Details: 05/19/2022
"Arrived on site to diagnose a dryer that is not drying efficiently. Found unit is a condensation dryer and is located in an outdoor laundry closet. Tested unit and found all parts and components are functioning, but due to high humidity environment unit will not operate properly. Advised customer on findings and no further repairs needed."
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near West, TX 76691
Jonathan M
Job Details: 05/19/2022
Arrived on site for a cooktop that has broken glass. Inspected unit and work area. Ill try Safeway confirmed the customers complaint. Spoke to claims and was advised that it was OK to replace the cooktop. Replaced the cooktop but the cooktop has not been installed into the customers home yet. Advise the customer to call back if they have any further issues. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Austin, TX 78749
Kevin
Job Details: 05/19/2022
"Arrived on site to replace all previously diagnosed parts, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL00
Near Georgetown, TX 78626
Cliff
Job Details: 05/19/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Found separator assembly failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS00
Near Round Rock, TX 78681
Gerry C
Job Details: 05/19/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI touch panel and the UI controller and tested. All UI functions resumed and when I tested heating, the unit arced within the wave guide. I disassembled the unit and found evidence of a very old spill, the residue appeared to be of a soup type and was completely dry. The wave guide arced through to the wave distributor plate, likely denoting excessive attempts at operation and could not have been done by this CX, as it was a DOA and never worked or responded to any inputs since the day of original instal. I suspect the unit may have been a return to the vendor as it also has a MFG date of 2018. I advised the CX to contact the vendor for further resolution as this type of damage is non-repairable and not covered by MFG warranty. I removed the controls and reinstalled the original failed ones."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS04
Near Georgetown, TX 78628
Lou
Job Details: 05/19/2022
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, using my jumper wire, I tested the ice maker from points T-H and it failed. I tested the emitter/receiver boards and they are operating as designed. I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5530SQ0
Near Georgetown, TX 78628
Lou
Job Details: 05/19/2022
"Arrived on site to inspect washer not spinning. Upon further inspection, I turned the unit on to a spin cycle and tested and the unit is operating as designed. I removed the casing and inspected the motor and coupling and they both are in good condition. I tested the unit on the Regular cycle Spin and the unit continued to operate as designed. No water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near Georgetown, TX 78628
Lou
Job Details: 05/19/2022
"Arrived on site to inspect refrigerator ice maker not working properly. Upon further inspection, I tested the water dispenser and the water flow is normal. Customer advised they replaced the water filter the day prior. I found the ice maker in a harvest so I continued to monitor it and it is operating as designed. Customer concerned that the bin isnt full enough within 24 hours. I advised the bin will get full within approximately 72 hours and every time the doors are opened it will delay the harvest. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leander, TX 78641
Vincent
Job Details: 05/19/2022
"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found stored error codes 8-1 9-4. I then ran unit trough diagnostics cycle but would not complete as water supply was turn off from main valve at the water heater. CX advised me to turn water supply line at the water heater. I then bleed hot water from sink and tested unit again in diagnostics and ran a full cycle and dishwasher is now operating as designed. Water leaks where not observed during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Leander, TX 78641
Vincent
Job Details: 05/19/2022
"Arrived on site for oven sparking, inspected unit and work area. CX had removed broil element from lower oven. Then CX had explained to me that upper oven wont work as well. I then pulled wall oven out on my dolly and inspected power supply and found that the wall power supply had shorted out. Called safety line and spoke with Mary SR# 7733652192 and instructed me to not continue with repairs until power supply has been fixed
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78704
Wesley
Job Details: 05/19/2022
Arrived onsite for squealing and found unit operating without squeal. Customer advised that it was brief and then went away. Advised customer on cause of intermittent squealing that then leaves and the debris has passed. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HS04
Near Austin, TX 78704
Wesley
Job Details: 05/19/2022
Arrived onsite and installed the oven bottom vent. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Round Rock, TX 78681
Kimo
Job Details: 05/19/2022
Arrived onsite for refrigerator with a ice maker freezing up. Upon inspection I found that the freezer door not sealing properly due to the unit not being leveled/squared up. I adjusted unit and found that the door sealing better. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS03
Near Austin, TX 78728
Scott
Job Details: 05/19/2022
Arrived on site for UI not responding to commands. Found UI not responding to commands. Power reset didnt correct issue . Replaced console ui. Keypad is now responding . Ran diagnostics got key pad error cleared error. Also having customer reach out to WiFi team to have oven connected to WiFi . No other issues found . Ms and oven preheated normal. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78756
Matthew
Job Details: 05/19/2022
Arrived onsite for microwave blower fan not functioning. Upon arrival customer stated that the unit is not sucking steam. Tested unit and found both low and high speed functions are working properly and air dampener is opening and closing as designed. Tested using paper to prove unit was producing suction on both fan speeds. Unit is functioning as designed. Customer is using larger burners at the front of the un and the microwave is offset to the back. Unit does not have enough power to capture all steam. Customer would need full size vent hood. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Austin, TX 78702
Matthew
Job Details: 05/19/2022
"Arrived onsite for dryer not heating or latching. Upon arrival found unit with visibly failed latch. Also door was cracked at the hinge. Took pics. Ran diagnostics and found F4E3 restriction air flow, F4E2 heater failure , F4E1 heater failure. Customer provided heater and latch. Unit is functioning properly. Notified customer to not push unit all the way back crushing the vent duct. Some of the external duct was jammed into the inside of the unit causing a wire harness to come loose. Job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Austin, TX 78738
Luis
Job Details: 05/19/2022
"Arrived on site. Removed evaporator cover,ohmed heater good reading 100 ohms replaced defrost sensor and cover,powered unit on checked air flow in fresh food section good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS01
Near Lakeway, TX 78734
Luis
Job Details: 05/19/2022
"Arrived on site for light issues. Diagnosed a defective led module per service pointer replaced all led modules,powered unit on all leds working as designed. Autho S84638"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Dripping Springs, TX 78620
Andrey
Job Details: 05/19/2022
"Arrived on site to test unit for no power tested unit found fail UI screen, will need console to fix issue, authorization was denied, office to reschedule if necessary at this time job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZQ0
Near Lakeway, TX 78734
Luis
Job Details: 05/19/2022
"Arrived on site. Some ice in bin and slab just made,ran diagnostics diagnosed a defective water sensor,replaced water sensor,ran diagnostics all test passed,good water flow,recirculating pump working,good frost formation on plate. ; used 1 WPW10485962 (Water sensor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lakeway, TX 78734
Luis
Job Details: 05/19/2022
"Arrived on site for loud noise. Customer played recording,noise appears to be obstruction hitting fan blade,no ice build up on evaporator cover no noise at time of visit,ran diagnostics fan powered on no odd noise,powered on compressor and and condenser fan no odd noise. Changed defrost setting to basic to prevent ice build up on upper section of evaporator."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FTS02
Near Lakeway, TX 78738
Luis
Job Details: 05/19/2022
"Arrived on site for no cool. Unit powered on,fans running compressor not powering on,checked voltage good 120vac and 6 vdc,diagnosed a defective inverter control,installed a new inverter control,powered unit on compressor powered on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78738
Luis
Job Details: 05/19/2022
"Arrived on site for no ice. Ran diagnostics ice box fan not running,removed evaporator cover found ice box fan not plugged into harness,installed harness correctly,ice box fan powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Dripping Springs, TX 78620
Andrey
Job Details: 05/19/2022
"Arrived on site to test unit for lights not coming on and customer stated that a strange sound is present when opening the RC door, tested unit found extension got loose not allowing to disengage the switch properly and making noise, tightened extension switch is now engaging correctly and operating as designed if issue returns, will need to replace extension and extension mounting/door hinge with screws, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Elgin, TX 78621
Joe Z
Job Details: 05/19/2022
Arrived onsite for The stove has randomly turned on and off on its own for a few months and today stopped working completely. Upon arrival inspected unit. Unit is receiving 240v from supply. Control is getting 240v from supply. Control not putting out voltage to Display. Need to replace control. Replaced control and test unit. All burners and oven operate as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Dripping Springs, TX 78620
Andrey
Job Details: 05/19/2022
"Arrived on site to test unit for gasket not sealing, tested unit found no issues with gaskets, no air leaks, no frost buildup, customer stated that bugs got in some how, advised customer to treat home from bugs, possibly RC door was not shut all the way that allow the bugs to get in, unit itself is running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Dripping Springs, TX 78620
Andrey
Job Details: 05/19/2022
"Arrived on site to replace previously diagnosed heating element, verified that part was needed, check all sensors all checked out good, replaced element, tested unit unit now running as designed
We serviced a
GE REFRIGERATOR
Model ZISB420DKB
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/19/2022
"Arrived on site to test unit for RC light not illuminating and console not illuminating. Found bad door switch. Replaced switch, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model RBS305PVB00
Near New Braunfels, TX 78132
Andrew
Job Details: 05/19/2022
Arrived on site to test unit for over heating and burning foods. Found bake relay staying closed and bake element was staying engaged vs cycling.
We serviced a
GE DISHWASHER
Model GDT645SSN0SS
Near Kyle, TX 78640
Andrey
Job Details: 05/19/2022
"Arrived on site to test unit for no heat, tested unit found no voltage going to heater, after further diagnostics found the TOD has Tripped, reset and tested voltage, heater is now heating, called tech line and presented my finding, tech line the reason it tripped is that the heating element over time has come to close to the tub overheating and tripping TOD, adjusted heating element and was advised by tech line if issue returns to replace heater harness and control, at this time to unit is heating and running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Marcos, TX 78666
Andrey
Job Details: 05/19/2022
"Arrived on site to test unit for no cool, tested unit found evaporator completely frosted over, in test cycle heater is not activating but receiving 120VAC, defrosted evap, replaced heater, tested heater, heater is now activating, at this time unit is running as designed, job complete"