Arrived on site for no lights in freezer. Diagnosed a defective led module replaced led control all leds working

Arrived onsite but unit inaccessible during service window due to building power outage flooding and unit lockdown. Maintenance advised that unit was continuing to flood in standby. Reordering valves and returning with other parts. ; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Col valve)

Arrived onsite and replaced ice maker due to motor lost position failure to cycle. Unit is now set up and running as designed.

Arrived on site to diagnose refrigerator with flickering lights. Found RC door switch was broken and causing the issues. Replaced RC switch and tested. Verified proper operation. Repair completed. ; schdld next appmnt for 10/5 THU !

Arrived on site to follow up on dryer that was not starting. Resident advised me that the unit had died during a storm. Replaced the timer and motor and tested. Unit came on 1 additional time and stopped again. Replaced main harness. Verified proper operation consistently. Repair completed.

Arrifed on site to diagnose oven that was having issues with fan and light not turning off. Customer said the unit also had issues going above 325 before. I checked errors and found no errors present. After I exited diagnostics unit threw an F9E0 for miswire and light wouldn't come on for some time. Customer also mentioned unit takes 30 minutes to preheat. Ordering bake element / control / console to resolve. On return visit we can replace the console and control and retest. ; ordrng 1 W11600634 (Console) and 1 W11545804 (Bake Element)

"Arrived on site to diagnose washer that was banging when running. Customer said the unit had banged around when it only had 1 towel in it. They have tried other cycles and had no additional issues since, which says it was due to being an unbalanced load due to lack of items. Advised on proper loading. Call complete."

"Arrived on site for a dishwasher that is not heating. Inspected unit and work area. Ran it through diagnostics and found an F4 E2 (heater open, disconnected, or heater relay error) error code. Gained access to the heater from the back and found everything connected. Checked resistance from the heater and found 12.9 ohms of resistance. Reconnected the wires and checked resistance through the heater from the control and verify the same resistance value. Check my loads and found all to be within range. What ahead and replace to control and tested the unit. The end began to work and operate as designed. Call complete."

"Arrived on site for a washing machine that is going off-balance and is making a banging sound on almost every load. Inspected unit and work area. Found the unit completely unlevel upon arrival and found the tub resting against the front panel. Adjusted the feet to level out the washer and tested the suspension. Found the suspension was good. Ran the unit through an auto test and the unit ran as designed. Around the unit through a drain in Spanish found the unit working as designed. Went over loading techniques and advised the customer that the issue appeared to just be that the unit was completely unlevel, causing the tub to bang against the front panel anytime the unit was going into a spin. The unit is working as designed. Call complete."

"Arrived on site and customer stated he tried to cancel via email and left voice mail. No service provided, no fee collected."

Arrived on site to test unit for no water disowning and no ice production. Found customer was using wrong water filter. Removed filter and tested ice maker and now filling as designed. Water is now dispensing as designed. Advised customer on proper filter W10295370A or (P4RFWB). Customer is missing top RC shelf and advised customer to contact whirlpool. Job complete.

Arrived on site to test unit for LF burner not igniting and clicking when ignited. Found felt between burner head assembly was broken preventing fuel from dispersing around entire burner head properly. Replaced burner head and unit now working as designed. Job complete.

"WRV986FDEM01 Arrived to inspect unit loosing power. After discussion with the customer, I found intermittent loss of power had occurred. The crisper harness had a prior repair that had failed and will require replacement. Office to order harness. No leaks observed during service.; ordrng 1 W11170612 (Crisper UI Harness)"

"Arrived on site to replace console ordered by previous technician. Replaced console tested unit, unit operating as designed. Job complete"

Arrived on site and replaced previously diagnosed ice maker and fill tube heater. Also applied permagum to fill tube entering ice maker compartment. Unit completed cycle with no issues. Valve filled properly. Unit is now working as designed. No leaks detected. Job complete.

"KDFE204KPS2 GP arrived on site to inspect dishwasher not working. Customer stated that he heard grinding noise and the unit would not operate. unit into service diagnostic mode and found F9E2, F8E4 and F7E2 error codes. Cleared the codes for testing. The drain pump was loud and all other functions seemed to work properly. Inspected the drain pump and found it in good condition but discovered that there was no drain loop. Installed a drain loop and ran several more diagnostic tests and a consumer cycle and the unit operated as designed. No water leaks observed during service."

Arrived on site to test unit for not cooling properly. Found high side crimp at compressor leaking. Recommend drier replacement and soldering high side tubing. Needing 2hrs and office to reschedule. AH only. ; O-emld tckt

Arrived onsite to install previously diagnosed part. Upon arrival I installed the new vent and tested the unit and found unit operating as designed

Arrived on site to test unit for microwave not heating properly. Found error for microwave AM issues. Recommend replacing controls and oven sensor. Scheduled for 10/09. ; ordrng 1 W11325786 (Control)

"Arrived on site to replace sump, motor and heating element. Replaced sump & motor and heating element. Tested unit unit is running as designed. No leaks present at this time. Job complete"

"Arrived on site for a range that wont ignite the front burner and has flame height concerns. Inspected unit and work area. Confirm the customers complaint about the left front burner taking a while to ignite. Attempted to adjust the burner head with no luck. I replaced the burner head and found the unit working and operating as designed. I attempted to check the burner height lengths and found no abnormalities with the flame heights. I attempted to adjust the gas valves to see if I could increase the rate of flow out of the burners. Found I was unable to adjust the burners to where it more gas will come through. I checked the offices and found the offices were correct. I called whirlpool tech line and spoke to Rob SR# 7737461206. he advised that based on all my checks, the unit is working as designed, and that by swapping the unit over from natural gas to propane that the strength of the burners are going to lessen. He advised that on a natural gas supply and orifices, the large burners are 20,000 BTUs on propane those large burners drop down to 13,000 BTUs. He advised that there is no way to change it on this unit and that the only way to increase the size that are flames is to convert back to natural gas. The customer advised that there are no natural gas lines in the city and are unable to do so. He advised that the unit is working as designed and to make no repairs. Call complete."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the recirculating pump, pump harness, and control and tested the unit. Found the unit still short cycling before ice buildup could make a sheet of ice. I called Whirlpool Techline and spoke to Adrian SR# 7737463650. He had me run through diagnostics through every step of the diagnostic program. We found all tests pass and the evaporator plate frosted over as designed. He advised that based on all current information the unit would be sent to review due to multiple items being replaced and repaired. He advised not to make any further repairs at this time and that Whirlpool would be in contact with myself or the customer depending on the next steps. Call complete."

Arrived on site for makes loud noise. Upon arrival test unit and found cam has failed. Replaced cam and test unit. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site to test unit for display not working, customer stated that PO error comes on daily, tested unit found UI cycling power, checked outlet and found no issues, got authorization to replace control and UI, replaced and tested, unit is now running as designed no leaks detected job complete"

"Arrived on site to install previously ordered parts. Upon arrival, re inspected unit and found corroded harnes from door into cabinet from top hinge. Customer has decided to move on from this unit."

Arrived on site for slow ice production. Upon arrival inspected unit and there is half a container of ice and ice maker is currently harvesting a batch. Advised customer that this particular icemaker only only makes 8 cubes every couple of hours or 96 cubes in 24 hour period. Unit is operating as designed. Job complete

Arrived on site to install previously ordered part. Replaced motor assembly W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete

"Arrived on site to test unit for tray not spinning, tested unit found motor ceased, replaced motor but still not spinning and lights in unit dont work, replaced control and tested, unit is now running as designed, job completed"

"Arrived on site to test unit for not dispensing ice, tested unit found shaft stripped, replaced and tested unit is now functioning as designed, no leaks detected job complete"

"Arrived on site to test unit for not latching, tested unit found drain pump connections broken, installed spade connectors and secured wire, tested unit unit is now running now running as designed, no leaks detected job complete"

"Arrived on site to test unit for multiple lights not working, tested unit found two top lights and FC light bad, replaced 3 led modules and tested, unit is now functioning as designed, job complete"

"Arrived for unit powering on, but not operating. Upon arrival ran diagnostics and got Error code F7-E4basket re engagement . Ran components test and found basket does not spin and just stuck on agitation. Raised unit for inspection. Found slider has failed. Need to order slider. Office to reschedule ; ordrng 1 W10734521 (Slider)"

"Arrived on site to test unit for not washing dishes, tested unit found wash motor not engaging, replaced sump assembly and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site tested unit for front left burner taking to long to ignite. Confirmed burner was taking too long to ignite, due to clog, replaced burner. Tested unit, unit is running as designed. Job complete."

Arrived on site to test unit for left side display not responding. Ordering new display office to reschedule ; ordrng 1 W11627555 (Display)

"Arrived onsite for unit not cooling. Upon arrival inspected unit. Found both cabinets room temperature. Inspected compressor and evaporator compartment for dye. None found. Checked pressures running and recorded -28/5 psi. Unit never equalized, -22/-3 when off. Called tech line for assistance as unit was flat and no visible signs of leaking. Spoke to Robert- 7737356556. Sent unit up for review. Unit will be submitted for exchange. Job complete"

Arrived onsite for unit now running but unbalanced amp draw. Disassembled to inspect L2 and found element failing. Replaced element and tested. Unit is now balanced and functioning properly. Job complete

"Arrived onsite for unit not making ice. Upon arrival inspected unit. Found fill tube not inserted into ice maker correctly, not filling tray. Adjusted fill tube and tested. Unit is now functioning properly. No leaks present at this time. Job complete"

"Arrived on site to install previously diagnosed foam strips, installed foam strips per tech line, noticed some gaps around liner and sealed them with silicone, advised customer to monitor, if issues still persist then to call us back, job complete"

"Arrived on site for banging sound during last 1 minute of cycle. Upon arrival, ran diagnostics and there are no saved error codes. Ran components test and all test passed. Ran a normal cycle with clothes and unit washed and spins correctly. Customer states that it only happens intermittently. Cannot duplicate the issue. Customer will monitor unit. I gave customer instructions on recording the unit to be able to help identify the issues. Job complete"

Arrived onsite for unit not responding. Upon arrival inspected unit. Found breaker for unit was tripped. Flipped breaker and tested. Unit is functioning properly. Could not duplicate any issues that would have caused breaker to trip. Customer will monitor. Job complete

WRS315SDHZ08 GP arrived on site to inspect ice maker not making ice. Upon arrival the customer stated that there was ice in the tray but it would not dispense. Tested the ice maker manually and the test cycle would not start. Replaced the ice maker and pressed the test button and the unit operated as designed. No water leaks observed during service.

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed S191AQ; used 1 W11683241 (Led kit) from stock"

"Arrived ons site. Replaced the evaporator,drier and compressor,vacuumed system down unit kept vacuum recharged system to manufacture specs powered unit on checked low side pressure good."

"Arrived on site to install previously diagnose parts. Inspected unit and work area. I replaced the splash assembly, belts, and cover shield. Tested the unit and the unit began to work and operate as designed. Call complete."

Arrived onsite for dishwasher not washing. On inspection found F7E2. Ran diagnostics cycle and it erred out when the spray arm was supposed to start spraying. Installed new pump and motor and retested the unit in diagnostics mode and now the spray arms are working now. The diagnostic mode finished this time. The unit is operating as designed and no water leaks detected during service.

Arrived onsite for vent hood light not staying mounted. On inspection found the right light hanging down. I pulled the light out bent the barbs that hold the light back in position. Reinstalled the light. It is holding fine now. When heat from the cooktop hits these lights the barbs will straighten back out again and the light will fall out again.

"Arrived onsite for ice machine producing small ice cubes. On inspection the water flow was slow into the tray. The only filled up half way, installed a new valve and started the unit backup. The tray fills all the way now and the water flow is normal now. Showed customer what the water flow should look like. The unit is on as designed and no water leaks detected during service."

Arrived onsite for washer making a lot of noise. On inspection the unit is one of the units that have a bad basket. The home is a weekend home and the customer is only here once or twice a month. Ordering the basket and returning all the parts. Ran unit in diagnostics mode with out cloths in it and it was balancing up down. No water leaks detected during service.; ordrng 1 W11172199 (Basket)

Arrived onsite for oven with error message F9E0. On arrival reset the breaker on the outside of the house. Rebooted the oven and the error message went away. The oven is operating as designed.

"Arrived onsite for previously diagnosed parts. Installed the glass door and the trim, reinstalled the door and tested it. Is It operating as designed. No gas leaks detected during service."

"Arrived on site for lights working but fans not . Found connection not properly connected to junction box . Reinstalled molex connection fan is working in all levels except low . Replaced filter . Now unit is not functioning at all. Ordering filter , control , harness ; ordrng 1 W11516463 (Control) and 1 Harnesstomotor (Parts research)"

"Arrived on site to inspect washer staying stuck on a cycle and not turning off. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. I cleared the code and continued with testing and found the cold water not dispensing. I found the valve at the wall was turned off and I turned it on. Retested and unit is operating as designed. I advised the customer of my findings and made recommendations for use and care. No water leaks observed during service and no repairs needed at this time, job completed."

"Arrived on site to inspect washer vibration during cycle. Upon further inspection, the customer advised that they went to use it for the first time and the basket bounced all over the place and the front left leg is broken. I opened the lid and pushed down on the tub assembly and it bounced all over inside the chassis. Tilted unit back and found the front left leg broken and the chassis damaged from possibly being dropped during installation (photo). I removed and replaced the suspension rods and front leveling leg and tested. Unit is operating as designed; however, the cabinet will need to be replaced due to the front leveling leg standing bent backwards and it has a lot of stress on it being bent. Also while removing the rods, I found the front two rods were broken at the springs possibly from being dropped during installation. I advised the customer of my findings and am ordering the cabinet and office to schedule return service. No water leaks observed during service.; ordrng 1 W10676680 (Cabinet)"

"Arrived onsite and found unit operating with failed compressor, replaced the compressor and installed access port and drier. Pulled vacuum for 20 minutes and charged system with 57 grams of r600a. All else checks good. Advised customer on repair."

"Arrived on site for washer still breaking . Replaced drain pump and cap. Ran coupler diagnostic washes and couple drain and spin cycles didnt trip breaker . Called tech line , agreed with repair . Recommended gettin amp draw . Nothing unusual with amperage test . Sr 7737457541Call safety . Safety ref 7737148228. No water leaks detected at time of service. Job complete"

Arrived on site for very low flames . Found Lp orifices installed . Customer is on natural gas . Ordering Ng orifice . No gas leaks detected at this time of service. Call to set return . ; ordrng 1 W10676661 (Ng orifice kit)

Arrived on site replaced door panel . Attached handle with new studs and screws . Advised customer to start using ss cleaner . No water leaks detected at this time. Job complete ; O-emld tckt

"Arrived on site for washer not starting and lid locked . Found water in tub. Ran diagnostics, washer would power off every time pump would activate . Pump is making loud noise just before hand . Ordering pump, and control. No water leaks detected at this time . Call to set return ; ordrng 1 W11629601 (Control) and 1 W10919003 (Pump)"

"Arrived on site to inspect dishwasher connection from sink to dishwasher not installed correctly. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. I found no water getting into the unit. I disconnected the water hose from the unit inlet valve and turned the water on and very little water came out of hose. I demonstrated to the customer my findings. I reconnected the hose to the inlet valve and traced the hose back to the opening in the cabinet and found the hose kinked. I removed the kink and retested the unit and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install new repair kit, top and console. Replaced console and lid due to being warped. Installed new rollers to resolve noise. Braced blower housing as well. Verified noise was significantly reduced and unit working properly. Repair completed."

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the fresh foods section with all lights functioning properly. I found the freezer light not coming on when opening the door due to the door switch missing (photos). I am ordering the door switch and scheduled return service for 10/05/23. No water leaks observed during service.; ordrng 1 W11396033 (Door switch)"

"Arrived on site to diagnose cooktop that was not sitting flat. Customer has had to constantly push down on the front of the cooktop to try and keep it level, and contractor had also installed tape under it to try and keep it level. I was going to replace the cooktop and found the one in box damaged and bent, and customer would like a different one that doesn't need to be straightened. Reordered cooktop.; ordrng 1 W11033522 (Cooktop - inspect first) and 2 Wp8286642 (Cooktop foam trim tape)s"

"KRFF507HPS03 Arrived to install previously diagnosed and ordered parts. I evacuated the system and then removed and replaced the compressor, dye drier and service port. After vacuuming to less than 500 microns, I allowed the unit to set for 15 minutes. Seeing no loss of vacuum, I charged with the mfg prescribed charge and tested. Operational test good, no leaks observed during service."

"Arrived on site replaced failed motor. Tested unit after install. No leaks seen at this time. Tested unit, unit is running as designed. Job complete."

"WDF331PAHS1 Arrived to inspect no water. I verified the condition and then inspected. The supply line water valve was off and after correcting, the unit operated as designed. No leaks observed during service."

Arrived onsite for a washer that is leaving clothes wet at the end of the cycle. Upon arrival the customer advised me that the unit will bang around when in spin. Upon inspection I found that the basket had holes that were not punched all the way though cause the unit do be off balance. I am ordering the basket and having the office reschedule. I also found that the hot and cold taps were installed incorrectly by the builder to correct this I swapped the hoses. ; ordrng 1 W11172199 (BASKET)

"Arrived on site to follow up on washer making some noise when in use. I was able to identify some normal whiplash noise, and all other functions seem fine. Customer said it sounds almost like a distant train horn sometimes, but i could not duplicate this, and it is not consistent. Unit has no errors and no issues finishing loads. Advised on normal machine noises and to follow up with exact details if they can recreate the noises exactly. Call complete."

"Arrived on site to test unit for not completing cycles, customer stated that washer goes extremely off balance when washing bulky loads, at the time of service unit started to shaking violently, paused cycle and noticed customer has only one blanket washing and its all on one side causing unit to bang and throw a off balance error, stated to customer that that unit is not loaded properly and washing blankets are not recommended, ran a full diagnostics cycle and found no issues with unit that needs to be repaired, at this time job complete"

Arrived on site to test unit for not cooling. Upon inspection could see layer of ice on evaporator cover. Upon closer inspection found brown heater wire not connected properly. Plugged heater In properly. Tested unit now functioning properly. Job complete

"Arrived on site to test unit for long dry times, tested unit found vent test failed, removed lint trap and found that the air is blowing out instead of suction, disconnected vent from back of unit and it passed, stated to customer not to run unit until restriction has been removed, at this time job complete"

Arrived on site to install previously ordered part. Replaced water inlet and there is no change. Inlet is leaking water from overflow. Will need to call techline on Monday 10/02. Office to reschedule ; saved tckt

"Arrived on site to diagnose noisy dryer. Found drum has some resistance while turning, like something was stuck. Checked blower wheel and found a sock had gotten stuck to the wheel and rhe thermostat screw, which was causing the wheel to stick. Removed the sock and tested. Found noise gone and unit working properly. Repair completed."

"Arrived on site to diagnose refrigerator making noise. On arrival customer pointed out compressor noise and wanted to confirm it was not abnormal. Fridge is in an open room with no sound dampening around it, and sounds normal. Compressor is working properly and is not losing any cool. Unit working as designed. Repair completed."

Arrived onsite and found unit operating with stink sour stink when oven is in use. Customer had oven wiped out but oven still stinky. Observed and found source to be spill. Recommended self clean to resolve. Advised safety on findings. #7737398794

"Arrived on site for blower not operating. Upon arrival, test unit and there is 120 to blower. Blower just does not energize. Need to replace blower. Replaced blower W11106377. Test unit and is operating as designed. Job complete"

"Arrived on site for range with broken glass top and cooktop burners not working, upon arrival confirmed failure and found glass top cracked as well as multiples burner element that had broken. Rescheduled customer for 10/5/23 to complete repairs under A18GTW0APL1. Ordering WP8273993 burners(2x), W11171119 burners(2x), WP3148952 inf. Switch(2x), WP3148953 inf. Switch(2x); ordrng 2 W11171119 (Element)s and 2 WP8273993 (Element)s and 2 WP3148952 (Switch)s and 2 WP3148953 (Switch)s"

Arrived onsite and found unit is operating but poor airflow. Advised to airflow restored with a duct cleaning. All else checks good. Unit is now operating as designed.

Arrived onsite and found interrupted power supply causing loss of function. Corrected power supply and advised customer on findings and repair. All checks good.

"Arrived onsite for Ice machine not producing ice. Customer said that another company came out and tested the unit and diagnosed the issue as the compressor. Gain access to the back and the compressor was running, the temperature was 90?. The unit had been running for 30 minutes before I got there. The ice plate temperature was 85 to 88?. The amp draw was .3amps. Ordering a compressor and parts. ; ordrng 1 WPW10605286 (Compressor) and 2 W10843121 (Drier)s and 1 WP2313624 (Condenser)"

Arrived onsite for a DW that stopped at that start of a wash cycle and showed a code for the float switch. Upon inspection I found that the the drip tray was full of water I removed the water and the removed the outer door panel and ran the unit to monitor the bottom door seal and found that some soap suds would come over the lip of the tub meaning the customer may be using too much soap I advised the to cute back on the amount of soap. I continue monitoring the unit and found that there was also a leaking coming from the drain hose where it connects to the unit I adjusted the hose and the clamps and tested the unit several times and found unit operating as designed no leaks at this moment

"Arrived on site to inspect washer agitator tearing clothing. Upon further inspection, I found the agitator loose. I attempted to tighten the bolt, but it continued to be loose. Following service pointer W11347319A, I removed and replaced the agitator and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site and broke blower wheel out. Replaced wheel and unit is now working as designed. Job complete.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I installed both friction pads to the hinges and tested. Unit is operating as designed. I attempted to secure the unit to the cabinets; however, they are not deep enough for the unit and there is nothing to mount the dishwasher too because of this. Customer is okay with this. No water leaks observed during service, job completed."

"Arrived on site. Replaced defective icemaker found weak water flow diagnosed defective filter head,replaced filter head checked water connections no leaks at connections tested water flow good."

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new gearcase and tested the unit and found unit operating as designed no leaks collected

Arrived on site and verified previously diagnosed latch was needed. Replaced latch and completed diagnostic cycle with no issues. No leaks detected. Job complete.

"Arrived on site for range not allowing top burners to stay on per customer on arrival. Upon arrival confirmed customer complaint and tested cooktop side of range. Found after 5 minutes each burner would shut down but not turn back on even with 240vac applied. Found all four burner thermosfailing and rescheduled customer for 10/5/23 to complete repairs with: W11396792 large burner(2x), W11396790 small burners (2x); ordrng 2 W11396792 (Burners)s and 2 W11396790 (Burners)s"

"Arrived on site to inspect unit for louder then normal operations. After inspection confirmed unit diffuser was not working as intended. Replaced diffuser, tested unit problem was resolved with new diffuser. Job complete"

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found the toeplate removed and customer advised water was leaking from underneath somewhere. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I found where the diverter is constantly rotating and where the unit possibly leaked, but was unable to duplicate the issue. I found the diverter harness slightly corroded and dry water stains on the floor below the unit. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

Arrived onsite and found stuck hinge spring had dislodged. Solved by fixing the stuck hinge spring. Unit is now operating as designed.

"Arrived onsite for compactor door not working. On inspection the unit was not in the cabinet level, I pulled the unit and leveled it. The customer was complaining about the door being hard to open, found screws lose in the foot pedal that release the door. Tight them up and door open lot easier now. The unit is operating as designed."

"Arrived onsite to replace failed compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is operating. Notified customer to give 24 hrs before loading unit. Job complete"

"WMH31017HS09 Arrived to inspect continuous heating failure and coding. I verified the HV leads were not inverted (VSR) and tested. Upon initial inspection I found the control that was installed within the unit did not appear to be correct and there were also differences in discrete components within the board itself, from the verified replacement. I removed and replaced the control and tested. The issue differed in no code was registered during and initial test and the unit reset at the time the HV relay should have engaged. Further inspection revealed door switches to be the likely initial source of the issue and after replaced, the unit resumed normal operations. SR# 7737445577."

Arrived on site to install damaged outer door. Replaced door. Unit is operating as designed. Job complete

Arrived on site and replaced previously diagnosed control board and drain pump. Completed diagnostics with no issues. Unit draining as designed. No leaks detected. Job complete.

Arrived onsite for a dryer the is not tumbling. Upon arrived I found this to be true. I checked the belt and the belt switch and found them to be good. Upon further inspection I found that the thermal fuse was showing open when tested. I replaced it and tested the unit and found the unit operating was designed

"Arrived on site for washer showing f9e1 in diagnostics. Upon arrival confirmed failure. Found wiring to drain motor broken and housing around pump shattered. Replaced drain pump, rewired harness and raised and leveled washer to insure issue did not reoccur, unit working as designed with no leaks call complete"

Arrived on site for front right burner not operating and broken grate. Upon arrival test unit and right front burner head has failed. Replaced burner head and test unit . Also customer already received grate from kitchen aid. Unit is operating as designed. Job complete

"Arrived onsite for a washer that is making noise when in use and eventually stoped working. Upon inspection I found that the cam was damaged and the belt had fallen of the shield is also damaged. Upon further inspection I found that the pulley on the motor is damaged and will over time eat though the belt I replaced the cam and reinstalled the old belt and tested the unit and found unit operating as designed at the moment I am ordering the motor, belt and shield and rescheduled for 10/05/23; ordrng 1 W11026785 (MOTOR-DRVE) and 1 W11409708 (SHIELD) and 1 W11239857 (Belt)"