We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Salado, TX 76571
Tyler
Job Details:
09/14/2021
"Arrived on site for ice machine needing previously diagnosed sealed system. Upon arrival recovered refrigerant in system then installed New compressor drier, etc. after pulling vacuum and finding no leaks I recharged unit with 5.75oz of refrigerant. After letting unit one I found ice machine producing ice within the first 15 minutes and informed customer togiveunit 24 hrs to cool and fill bin. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78628
Lou
Job Details:
09/14/2021
"Arrived on site to inspect refrigerator FC light and RC lights not working. Upon further inspection, I found the FC LED module not working. I removed and replaced the module and all lights are operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Jonathan S
Job Details:
09/14/2021
Arrived on site for oven handle damaged. Identified damage to door handle. Removed oven door and disassembled. Removed door handle and installed new. Assembled door and reinstalled. Tested door and components operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Austin, TX 78723
Jacob
Job Details:
09/14/2021
Arrived onsite for left door have dents and damage. Saw damage to the door. Re ordered correct color. Office to reschedule ; ordrng 1 W11202405 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Round Rock, TX 78664
Jimmy J.
Job Details:
09/14/2021
Arrived on site for Not Making Ice - Side by Side Refrigerator. Placed in diagnostics and ice maker went through harvest and passed. Went through water fill test and mold filled with water as designed. Tested thermistor and it was not in range. Also found water tube that fills ice mold frozen over. Used steamer to remove ice build up in water tube. Removed ice maker and installed new ice maker. Ran harvest with new ice maker. Passed harvest test. Inspected harness at bottom right corner of freezer door. Harness was not damaged. Tested ice maker heater and it was within range. Informed customer to dump ice between now and tomorrow morning because its brand new from factory. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pflugerville, TX 78660
Scott
Job Details:
09/14/2021
"Arrived on site ,replaced heater element . Ran diagnostics all checked normal. Element is heating . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Jimmy J.
Job Details:
09/14/2021
Arrived on site for front panel dented. Removed damaged front panel and installed new front panel and badge. Had customer inspect new door panel. Customer was happy with new front panel. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near New Braunfels, TX 78130
Noah D
Job Details:
09/14/2021
"Arrived on site to inspect unit for leaking under fridge compartment, upon inspection found drain pan bent causing issue, when pulling out hardware I found the Evap still frozen to styrofoam. Will need to defrost unit to continue repair. Office to reschedule .; O-emld tckt"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Spicewood, TX 78669
Luis
Job Details:
09/14/2021
"Arrived on site for no ice issues. Found slab of ice forming on plate grid cutter warm in some locations and cool in other,burned marks on grid cutter wire,replaced grid cutter ran diagnostics all test passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Coupland, TX 78615
Matthew
Job Details:
09/14/2021
Arrived onsite for refrigerator ice maker not making ice. Upon arrival inspected ice maker. Had cubes half way thru harvest cycle. Forced arm down and completed cycle. Ran additional harvest test and completed about 90 percent of the way. Forced arm down and unit filled ice tray. Motor does not seem to be completing cycle. Will need to replace ice maker. Office to reschedule ; ordrng 1 W11556926 (ICE MAKER )
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near Austin, TX 78753
Scott
Job Details:
09/14/2021
Arrived on site for lint building up in trap housing . Found lint screem missing felt . Replaced screen . All checked normal. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Round Rock, TX 78681
Tommy
Job Details:
09/14/2021
Arrived onsite for dishwasher top falling of found wheel broken on adjusters retainers missing and toppers damaged replaced all of the following job Completed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, TX 78758
Kevin
Job Details:
09/14/2021
"Arrived on site and replaced thermal fuse diagnosed by previous technician, after replacement took one picture of dryer heating properly. Went to the exterior still has not been cleared. Did not hook up dryer to vent. Explained again that it should not be used until vent is clear if fuse fails again
We serviced a
GE MICROWAVE
Model CEB1590SS1SS
Near Georgetown, TX 78633
Lou
Job Details:
09/14/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the switches failing and the interlock breaking, I removed and replaced the interlock and three switches and tested. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Round Rock, TX 78664
Wesley
Job Details:
09/14/2021
Arrived onsite and found unit to be cooling as designed at time of service however unit was not cooling for some time the previous week. All checks good at time of service. Reset control. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE404DSS0
Near Austin, TX 78735
Leonardo
Job Details:
09/14/2021
Arrived on site for complaints of dishwasher not getting power. Found loose connection at the junction box. Secured wire nuts and tested unit. Power came back on and unit functioning properly. No water leaks detected at this time. C
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Round Rock, TX 78681
Wesley
Job Details:
09/14/2021
Arrived onsite and replaced inlet valve due to leak from inlet valve. Also found water tube leaking. Heat treated water tube to repair hairline crack. Unit is now operating leak free. All checks good. Advised customer on repair. Advised customer to observe for leaks. No leaks at time of service. ; ordrng 1 W11308813 (Water tube)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near San Marcos, TX 78666
Noah D
Job Details:
09/14/2021
Arrived on site to inspect unit for heating irregularly. Upon inspection found the unit was working correctly and heated to 300 three separate times. Software update will be pushed to units soon for issues clearing screen. Sr # 7731742616. Complete
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Leander, TX 78641
David Z
Job Details:
09/14/2021
Arrived on site to follow up on dishwasher that had a damaged seal on the tub where it meets the cabinet. Found gasket was the incorrect gasket. Ordering tub gasket to resolve. Office to schedule when we have gasket available for install. ; ordrng 1 W10864081 (Cabinet Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Noah D
Job Details:
09/14/2021
"Arrived on site to inspect unit for not making ice normally, upon inspection found the units icemaker tray broken causing leaking. Found ice around inlet tubing and was told over cranking and ice is caused by pinched wires due to bad door insulation Sr # 7731742535. Office to reschedule ; ordrng 1 W11026425 (Door)"
We serviced a
KITCHENAID MICROWAVE
Model KMCS3022GSS3
Near Georgetown, TX 78633
Lou
Job Details:
09/14/2021
"Arrived on site to inspect damage to oven. Upon further inspection, customer advised the issue is with their built in microwave. I found the inner door glass cover bubbling and the control panel bubbling.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Georgetown, TX 78633
Jonathan S
Job Details:
09/14/2021
"Arrived on site for refrigerator having dent in door. Inspected unit and work area, identified damage to door. Was not able to get dent to show in pictures. Removed damaged door and installed new. Tested door operation. All tested good, spoke with customer on user care guide. No water leaks detected during service."
We serviced a
GE WASHER
Model GTW330ASKWW
Near Del Valle, TX 78617
Jacob
Job Details:
09/14/2021
"Arrived onsite for unit not filling with water. Upon further inspection, found that the water valve to the unit was clogged with deposits coming through the water lines. Replaced water valve. Tested the unit. Unit filled filled with much more water than before. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Taylor, TX 76574
Jimmy J.
Job Details:
09/14/2021
"Arrived on site for Takes over an hr and a half to preheat. Builders followed previous instructions by tech and unit is still not working. Placed in diagnostics and got F9E1 (miswired). Cleared error code. Gained access to control and tested voltage. Only getting 113 when should be getting 240. Explained to builder either the junction box or breaker needs repair by an electrician. Builder stated the junction box was re-wired recently after our previous visit. Builder stated they were going to replace the 30 amp breaker today to see if this corrects the voltage issue. Oven is testing fine without any other error codes, just not heating due to lack of voltage. Explained to builder once breaker is replaced to test oven by setting to 350 preheat. If oven still isnt working we would come back to ensure its getting 240 or if it is finally getting 240 what else is not allowing it to heat. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78724
Jacob
Job Details:
09/14/2021
"Arrived onsite for unit not powering on. Tested the unit and found that the unit would not power on. Upon further investigation, found that the control was bad. Replaced control. Tested the unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ03
Near Kyle, TX 78640
Kevin
Job Details:
09/14/2021
"Arrived on site and inspected refrigerator and found freezer evaporator drain is frozen over and there is ice on the freezer bottom. Move the refrigerator forward and insured drain tube is clear. Disassembled freezer and removed all ice from interior and clear evaporator drain.
We serviced a
GE OVEN
Model PSB1201NSS01
Near Austin, TX 78732
Brandon
Job Details:
09/14/2021
"Arrived on site for customer complaint of microwave not working, I replaced parts ordered by previous tech, we still had an issue of the magnetron energizing when the door was closed. Found failed control board,; ordrng 1 WB27X10928 (Fuse) and 1 WB27X32849 (Control)"
We serviced a
WHIRLPOOL OVEN
Model KFID500ESS02
Near Lakeway, TX 78734
Brandon
Job Details:
09/14/2021
"Arrived on site to replace cooktop and door, both parts came in damaged. Ordering cooktop and door. ; ordrng 1 W10777613 (Cooktop) and 1 W10777616 (Door) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near San Marcos, TX 78666
Noah D
Job Details:
09/14/2021
"Arrived on site to inspect unit for not filling normally. Upon inspection found the valve solenoid was broken causing issues, replaced valve and tested unit, no leaks found. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRXS0
Near Austin, TX 78759
Kevin
Job Details:
09/14/2021
"Arrived on site and inspected ice machine and found incoming water flow is trickling and when ice machine starts circulating pump it is making a lot of noise because it is pulling air. showed customer how ice machine should normally sound by adding 2 cups full of water to the reservoir.
We serviced a
KITCHENAID RANGE
Model KGRS505XWH05
Near Round Rock, TX 78665
Jimmy J.
Job Details:
09/13/2021
Arrived on site to install previously diagnosed part. Removed igniter and installed new igniter. Tested oven bake and flame came on and preheated to 350 as designed. Allowed high temp to turn igniter off once preheat temp was reached. Once oven cooled second high temp ignited and allowed flame to light as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS1
Near San Marcos, TX 78666
Leonardo
Job Details:
09/13/2021
Arrived on site for complaints of dishwasher not getting water. Found low water pressure coming into the unit. Found no pinches or kinks in water line. Found nothing blocking valve. Took water line off the valve and checked water pressure and found very little water pressure coming from the wall. Advised building maintenance.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near New Braunfels, TX 78132
Noah D
Job Details:
09/13/2021
Arrived on site to inspect unit for not closing normally due to dent. Upon inspection found the panel was dented on the left side. Ordering panel. Office to reschedule ; ordrng 1 W11190207 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near New Braunfels, TX 78132
Andrew
Job Details:
09/13/2021
"Arrived on site to test unit for intermittently thawing out/warming up. Found both RC and FC thermistors out of range. Found RC drip pan was bowed preventing proper draining and frost build up. Customer also stated power loss chime would periodically appear on UI. Recommended replacing power supply board, control, both RC and FC thermistors along with RC drip pan. Needing power supply board, harnesses and drip pan to fix issue. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor w/ harness) and 1 W11249952 (FC Evap motor w/ harness) and 1 WPW10624574 (Power board)"
We serviced a
JENN-AIR RANGE
Model JJW9830DDS
Near Canyon Lake, TX 78133
Noah D
Job Details:
09/13/2021
"Arrived on site to inspect unit for not heating due to error code, upon inspection found the sensor shorted causing a overheat code, replaced sensor and all functions retuned. Complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Austin, TX 78738
Robert
Job Details:
09/13/2021
Arrived on job for complaints of noise. Found the tension pulley damage. After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Canyon Lake, TX 78133
Andrew
Job Details:
09/13/2021
"Arrived on site to test unit for no ice production. Found ice maker did not respond to diagnostics. FC and RC temps were correct. Ran service tests for left RC, right RC and FC door switch state, all tested good. Ice box fan working as designed, evap motors working as designed.Needing ice maker to fix issue. Office to reschedule. ; ordrng 1 W10908391 (Ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSB5
Near Kyle, TX 78640
Leonardo
Job Details:
09/13/2021
Arrived on site to replace switches. Replaced switches test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Jonathan S
Job Details:
09/13/2021
Arrived on site for refrigerator not making ice. Found unit with both RC doors opened on arrival. Measured temperature in FC at 5.9?. Was not able to get accurate ice box temperature due to doors being opened. Performed diagnostics mode cycle ice maker and found ice dumped. Check container and found small amount cubes in ice container but correct shape. Checked ice box sensor and passed. Called Whirlpool tech support and spoke with Steve test thermistors from back while measuring temperatures. Found no faults. He stated to replace control. Sr# 7731733003
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Copperas Cove, TX 76522
Tyler
Job Details:
09/13/2021
"Arrived on site for dryer not heating correctly. Upon arrival I found no error codes. Inspected heating hardware and found thermostats and fuses all ohming at 0.1ohms and element ohmed at 9.8ohms. After further inspection I found a short in the main harness assembly when testing continuity at p13 connector. Will need office to reschedule to replace main harness assembly plus main control moister sensors, etc. ; ordrng 1 W10901572 (Main harness) and 1 W11161899 (Moister harness) and 2 W11165163 (Moister sensor strips)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Temple, TX 76502
Tali W
Job Details:
09/13/2021
"Onsite for ice maker not making ice. FC 4 degrees. IM mold was full with ice. Checked water pressure from dispenser. Flow rate was normal. After taking off off IM cover, found the jumper wire was disconnected. Ran IM harvest, unit completed harvest, dropped the ice, and filled. IM thermistor reading proper temps. Confirmed operation of IM fan. Reconnected jumper wire and made sure wires were in proper place to prevent jumper wire being disconnected when installing cover back on. Advised customer to give 24-48 hours for proper ice production. Unit functioning as designed. Call complete."
We serviced a
GE REFRIGERATOR
Model GFE28HSHGSS
Near Oglesby, TX 76561
Tali W
Job Details:
09/13/2021
"Onsite to install previously diagnosed parts. Replaced UI panel, top door control, ground wire, dual valve, and dribble kit. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVEXVB02
Near Killeen, TX 76549
Tyler
Job Details:
09/13/2021
Arrived on site for refrigerator not cooling correctly. Upon arrival I found unit partial cooled and under 20 in FC compartment. Upon further inspection I found defrost timer had a black jumper that was never connected inside control assembly. Reattached wire in its proper defrosted timer location. Reassembled and tested uni. Found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Moody, TX 76557
Tali W
Job Details:
09/13/2021
Onsite for fridge ice maker getting stuck mid cycle. Found IM arm getting stuck mid cycle causing unit to not return to home position. Replaced icemaker. Tested I.m harvest. Unit now cycles through harvest and fills. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Copperas Cove, TX 76522
Al
Job Details:
09/13/2021
"Arrived on site and inspected washer making an awful scraping noise just before spinning. Verified and determined the issues are due to the wash plate and parts associated with the gear case causing the malfunction. Ordering the wash plate and will return with all previously ordered parts. Office to reschedule return services.; ordrng 1 W10902814 (WASH PLATE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Killeen, TX 76542
Tyler
Job Details:
09/13/2021
"Arrived on site for refrigerator needing pr3vipdiagnose roller wheel of completion of diagnostics from prior visit. Upon arrival I replaced roller wheel and hen disassembled unit further and found cause of ice box fan motor failing was due to electrical issues between hv, ui, and power supply. Replaced all needed parts reassembled and found ice box fan fully running with proper power. Ice bucket of full of ice upon arrival. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76542
Tyler
Job Details:
09/13/2021
"Arrived on site for dryer not heatingUpon arrival confirmed 240 v to unit. After further inspection I found timer and terminal functioning as designed. Also found element ohming at 9.8, and all other heating hardware ohmed at 0.1 and functioning except the high limit cut off. Replaced cut off and reassembled and tested dryer. Found unit heating as designed call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Killeen, TX 76542
Al
Job Details:
09/13/2021
Arrived back on site to install previously ordered part. Installed the main control and unit now operating without pausing. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Temple, TX 76504
Tali W
Job Details:
09/13/2021
"Onsite to install previously diagnosed parts. Replaced control, thermistor, and UI panel. Unit now functioning as designed. Call complete."
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Georgetown, TX 78628
Lou
Job Details:
09/13/2021
"Arrived on site to inspect microwave not working. Upon further inspection, I found the control panel display blank and non-responsive. Removed the unit ohm the cabinets and removed the top cover and found the thermostat shorted and harness damaged beyond repair. Also found the transformer shorted and the magnetron bad. Removed the magnetron and found the wave guide damaged as well making the unit non-repairable (photos).
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rogers, TX 76569
Tali W
Job Details:
09/13/2021
"Onsite for washer with F9E1 error. In diagnostics, found F9E1 drain pump error. In diag, drain pump wouldnt activate. From control J6 3&6, received 120VAC. Unplugged J6, found drain pump open. Checked drain pump connector at pump, it was secure. Drain pump 20 ohms. Found drain pump wire harness crimped causing unit to intermittently not drain. Ordering lower harness. Office to reschedule. ; ordrng 1 W11405459 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Copperas Cove, TX 76522
Al
Job Details:
09/13/2021
Arrived on site and inspected door issues. Confirmed the complaint and found the switches were defective causing the malfunction. Removed and replaced them and unit tested as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Waco, TX 76712
Jonathan M
Job Details:
09/13/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the icemaker and tested the unit. The unit harvested and filled as designed. Call complete.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505ESS0
Near Waco, TX 76710
Jonathan M
Job Details:
09/13/2021
Arrived on site for my trash compactor that had a broken toe kickplate. Inspected unit and work area. Confirmed the customers complaint and found the Screw missing from the left side of the toe plate. The customer kept the screw but found the screw completely stripped. Replaced the screw and tested the unit. The unit again to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Temple, TX 76502
Tali W
Job Details:
09/13/2021
Onsite for fridge RC door top hinge pin loose and popping out causing door to fall when opened. Found top right hinge pin disconnected from plate. Replaced hinge. Unit now functioning as designed. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waco, TX 76705
Jonathan M
Job Details:
09/13/2021
"Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area. Placed unit and service diagnostics and found an F7 E1 (basket speed fault) and F7 E7 (motor unable to reach target rpm) error codes. I ran through numerous checks checking through the harness and checking resistance through the shifter and motor. Found resistance everywhere that I checked and everything appeared to be within range. Around the unit through a manual high speed spin and found the unit was shut off after about 45 seconds. Ran through a tachometer test and found the unit not registering the basket spinning. I called Whirlpool Techline and spoke to Brian SR# 7731722791.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Killeen, TX 76542
Al
Job Details:
09/13/2021
"Arrived back on site for basic unit still not cooling. Confirmed and called SW who walked me through the troubleshooting and discovered the unit recently had a control box replaced and still wasnt cooling. The compressor was running, the condenser motor and evaporator fan were also working. SW advised due to the no cool the unit will now require a sealed system repair. Ordering the compressor, dye drier, access valve, evaporator for sealed system repair. Also order authorization and 2 hours. Office to reschedule return services. Needs more work.; ordrng 1 W10836706 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR) and 1 WPW10143759 (DRIER) and 1 W10843121 (DRIER) and 1 Sealedsystemtechnician2Hours (2 hours SEALED SYSTEM TECH)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78748
Kevin
Job Details:
09/13/2021
"Arrived on site and inspected the washer and found no saved error codes, ran functions in manual diagnostics and did not find any excessive noise. Loaded clothing and started a diagnostic cycle and Washer still did not make any excessive noise. Well customer describes may be the belt slipping. Replaced belt and if issue continues will need to bring back gear case, cam kit, motor, actuator, and wash plate.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bastrop, TX 78602
Matthew
Job Details:
09/13/2021
Arrived onsite for dishwasher making buzzing noise. Upon arrival tested unit. Found that noise that customer was hearing was the drain motor energizing. Notified customer that that was normal operation. Also installed toe kick with insulation to dampen some of the noise. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Georgetown, TX 78633
Jonathan S
Job Details:
09/13/2021
"Arrived on site for dishwasher customer found a screw in tub and when they used unit soap was left in dishwasher. Inspected unit and work area, found screw was right side mounting screw. Performed diagnostics mode and monitored operations. Found no water getting to unit. Found home water valve in off position. Turned water on and restarted test cycle. Found all components working as designed. No water leaks detected during service.Found cabinet that holds screw had split towards backside of cabinets. Added tooth picks to use as a wood filler to mounting hole. Reinstalled mounting screw.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Niederwald, TX 78640
Leonardo
Job Details:
09/13/2021
"Arrived on site for install of previously diagnosed parts. Installed new control and display boards. Tested unit, everything working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lakeway, TX 78734
Luis
Job Details:
09/13/2021
"Arrived on site for filter housing issues. Filter housing door keeps popping on diagnosed a defective housing,replaced housing assembly ran water dispenser found no further issues with filter housing"
We serviced a
WHIRLPOOL RANGE
Model KDRS483VSS03
Near Bee Cave, TX 78738
Brandon
Job Details:
09/13/2021
"Arrived on site for customer complaint of left side oven not heating, found unusual voltage readings at appliance manager, I reset breaker and tested unit, unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fort Hood, TX 76544
Al
Job Details:
09/13/2021
"Arrived on site and inspected washer grinding and draining issues. Confirmed the complaint and found the unit would agitate but when it clicked to the drain cycle, the unit made a grinding noise and didnt spin. Ordering the wash plate, cam, actuator, screws hub and will return with previously ordered parts. Office to reschedule return services. Needs more work ; ordrng 1 W10721967 (CAM) and 1 W10752283 (WASHPLATE) and 1 W10913953 (ACTUATOR) and 1 W10528947 (HUB) and 6 WP8533953 (Hub SCREWS)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78756
Jacob
Job Details:
09/13/2021
Arrived onsite to replace missing part for the glass plate in the unit. Replaced part. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Noah D
Job Details:
09/13/2021
"Arrived on site to inspect unit for not drying normally, upon inspection found the units vent clogged causing issues, spoke with building and instructed them to clean vents. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details:
09/13/2021
"Arrived on site to test unit for no ice production. Found ice maker did not respond to diagnostics. Ice box fan running extremely weak. Recommended replacing icemaker, control, ice box fan and FC light module. Customer agreed to quote(saved to pics). Found FC door gasket sealing good. Customer stated she had grandkids over and would leave door open causing frost build up. Needing ice box fan and module.Office to reschedule. ; ordrng 1 W10695459 (Module) and 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near New Braunfels, TX 78132
Andrew
Job Details:
09/13/2021
"Arrived on site to test unit for broken hinge. Found left hinge spring was broken. Replaced hinge, tested unit, unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78738
Brandon
Job Details:
09/13/2021
"Arrived on site to replace multiple failed modules and control board, after replacing, unit tested good."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Lago Vista, TX 78645
Justin
Job Details:
09/13/2021
"Arrived on site for an ice machine not producing ice. The unit was still not having a good flow of water. Due to this I installed a new valve. The water flow was now as designed, but there was a leak with the new valve and line. Ordering the valve and line to return and replace. Water left on per customer request. Customer is monitoring the drip and has access to it. Office to reschedule. ; ordrng 1 W10881366 (Valve) and 1 WPW10217922 (Water Line) and 1 WPW10678300 (Water Line)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Wesley
Job Details:
09/13/2021
Arrived onsite and found unit operating as designed. Checked unit for noise and found all things operating as designed. Advised customer on findings. All checks good.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78751
Scott
Job Details:
09/13/2021
Arrived on site for washer not starting . Found stuck key blade button . Ordering UI encoder control and will replace UI overlay . No water leaks detected at time of service. Call to set return; ordrng 1 W11481116 (UI encoder control) and 1 W11481108 (Control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Del Valle, TX 78617
Jacob
Job Details:
09/13/2021
Arrived onsite for unit not agitating. Looked under the unit and found that the incorrect actuator was installed from the manufacturer. Replaced actuator with the correct one. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Austin, TX 78726
David Z
Job Details:
09/13/2021
Arrived on site to diagnose cooktop that has gaps around grease filter and bezels loose. Found 2 of the bezels had come unattached and were loose under the knob. Replaced bezels that were Led the grease filter and it seems there is about 1 - 1.5 inches of gap between the filter in the downdraft cavity. Customer had been sent another filter that was also the same size. Talked with SR and we checked on the filter. Filter is appropriate part and dimensions match part assigned to unit. So this is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78753
Scott
Job Details:
09/13/2021
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78738
Brandon
Job Details:
09/13/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from wall drain. Instructed customer to have house drain line cleared. Unit itself tested good, no leaks coming from washer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78745
Kevin
Job Details:
09/13/2021
Arrived on site and inspected refrigerator and found no water is being dispensed and there is no water to icemaker. Sound reservoir is frozen in the fresh food section oh. Recommend it to apartment maintenance that refrigerator be defrosted for two days.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Austin, TX 78731
David Z
Job Details:
09/13/2021
Arrived on site to follow up on dishwasher with front panel showing spots. Replaced front panel with new panel. Unit is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78738
Robert
Job Details:
09/13/2021
Arrived on job for complaints of little ice still. This time we are seeing a rise in temperature in freezer icemaker not harvest because temperature to warm. Cleared bust from condenser.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Wimberley, TX 78676
Andrew
Job Details:
09/13/2021
"Arrived on site to test unit for not washing properly and dispenser door broken. Found diverter motor on sump assembly was seized preventing proper wash. Also found no high drain loop installed causing water and food to back feed into dishwasher. Replaced dispenser, sump and motor and high drain loop. Tested unit, unit is now working as designed. No leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Liberty Hill, TX 78642
Lou
Job Details:
09/13/2021
"Arrived on site to inspect dishwasher shutting off after a short period. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit filled and as soon as the motor began to turn on, the unit lost power. I inspected the wiring at the junction box and found the wire nuts on the harness were loose. I re-wired the harness and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78681
David Z
Job Details:
09/13/2021
"Arrived on site to follow up on refrigerator that was not cooling in either compartment. On arrival found compressor running and unit at room temp. Found pressures were still at -10 Low, 150 psi high. Checked unit with Uv light and found the RC evap had a good sized leak coming from where the thermistor is clipped. Replaced RC evaporator and compressor. Vacuumed unit for 25 minutes. Charged to 5.6 oz. Ran unit and verified cooling via test 4 in RC and FC. Based on the pressures the unit was holding it likely has a good amount of contaminants from the leak, also found what looked like water in the compressor. Unit is working as designed at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78759
Scott
Job Details:
09/13/2021
"Arrived on site , replaced hinge , stop, and cam . Right side door is closing properly . Left side door is now making popping noise when opening . Ordering hinge ,cam grease . No water leaks detected at time of service. Call to set return . Unit is making ice normally ; ordrng 1 W10407279 (Left hinge) and 1 WPW10505294 (Cam) and 1 WP542638 (Grease)"
We serviced a
GE COOKTOP
Model JP989TK1WW
Near Elgin, TX 78621
Matthew
Job Details:
09/13/2021
Arrived onsite for bottom right burner not functioning. Upping inspection for failed heating element.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FKS00
Near Austin, TX 78738
Luis
Job Details:
09/13/2021
"Arrived on site for no ice. Diagnosed a frozen fill tube,defrosted fill tube,ran icemaker through a harvest test passed,icemaker filled with water.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bastrop, TX 78602
Matthew
Job Details:
09/13/2021
Arrived onsite to replace previously diagnosed parts. Replaced main control board. Calibrated and tested unit. Spoke to customer and seems like a potential electrical issue may be present. When breaker trips it is tripping both the washer and dryer outlet simultaneously. If issue persist recommended customer seek electrician to replace weak breakers. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Scott
Job Details:
09/13/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Kyle, TX 78640
Kevin
Job Details:
09/13/2021
"Arrived on site and inspected refrigerator and found neither LED module is lit when door is opened. Customer has recently replaced both LED modules themselves and they worked for a while. Installed new LED module in fresh food section to test and it is working properly. I reinstalled original module and it is now working again. And freezer light is also working.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Smithville, TX 78957
Matthew
Job Details:
09/13/2021
Arrived onsite for washer not locking. Upon inspection found failed strike. Replaced strike and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78731
Kevin
Job Details:
09/13/2021
"Arrived on site and inspected dishwasher and found no high drain loop in drain hose. Ran diagnostic and found saved error codes F8E1, F8E2, F8E4. Washer will complete a diagnostic cycle but when it goes to drain sink fills up with water. Ran garbage disposal and it cleared and dishwasher can now drain properly. recommend it to homeowner that they insure drain is clear before starting the dishwasher. Dishwasher will now complete a diagnostic cycle and all water is drained out, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS00
Near Hutto, TX 78634
Jimmy J.
Job Details:
09/13/2021
Arrived on site to install previously diagnosed part. Removed recirc pump and installed new recirculating pump. Ice machine had already produced a sheet upon arrival. Ran ice machine to ensure recirculating pump was running and it was. Waited for sheet that was produced prior to my arrival to cut on grid. Heating grid working as designed. I can see a new sheet forming over evaporator. Ice machine working as designed. Job completed.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Buda, TX 78610
Leonardo
Job Details:
09/13/2021
"Arrived on site for install of previously diagnosed parts. Installed newUI cover. Tested unit, working properly."
We serviced a
KITCHENAID WASHER
Model KVWC906JSS
Near Austin, TX 78702
Leonardo
Job Details:
09/13/2021
"Arrived on site for complaints of vent hood light not working properly. Installed new light bulb and tested good, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Georgetown, TX 78633
Lou
Job Details:
09/13/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the control and attempted to calibrate but the lid would not lock. Tested the lid latch in SM test #8 and found the latch solenoid bad. I removed and replaced the lid latch assembly and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Lakeway, TX 78738
Robert
Job Details:
09/13/2021
Arrived on job for complaints of steam getting past gasket at end of cycle. Replaced gasket.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78746
Luis
Job Details:
09/13/2021
"Arrived on site. Found kinked water line in cabinet,repaired line tested unit passed found harness not fully secured to valve,installed harness correctly unit passed all diagnostic test"
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS
Near Austin, TX 78738
Robert
Job Details:
09/13/2021
Arrived on job for complaints of frost in freezer and light not working. Found the switch in freezer not working because of frost damage will need to replace switch. ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11291142 (switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Austin, TX 78759
David Z
Job Details:
09/13/2021
"Arrived on site to diagnose refrigerator that was making noise. On arrival customer let me know that the noise wasnt currently being made. She showed me a couple videos of the noise, which sound like the evaporator fan possibly getting ice on it. Ran diagnostic and found no abnormal noises from any fans, or the damper control. Unit appears to be working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Wesley
Job Details:
09/13/2021
Arrived onsite and was advised that the strike is needed. Ordering the strike to repair. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS0
Near Niederwald, TX 78640
Leonardo
Job Details:
09/13/2021
"Arrived on site for install of previously diagnosed parts. Installed new fan motor and filter latch. Tested unit with customer and unit not making noise, working properly."