Arrived on site for a washing machine that is not completing cycles in the heavy duty cycle. Inspected unit and work area. The customer advised that every other cycle that they have run seems to work fine except for that heavy duty cycle. Went to head and replaced the main control and gave the unit a few minutes to communicate the model and serial numbers over to the new control. Ran the unit through diagnostics and found the unit would activate and work in diagnostics. Ran the unit through a calibration cycle and a diagnostic cycle. The unit ran as designed. I advise the customer to keep an eye on the unit and call back if any other issues persist. Call complete.

"Arrived on site for a refrigerant leak in the system. Removed the evaporator,installed a new evaporator found broken cap tube at liner wall called tech support per tech support unit is unrepairable 7735571125"

Arrived on site. Remolded fresh food door gaskets checked seals good.

"Arrived on site for noise complaint. Ran diagnostics unable to recreate noise,removed compressor cover found condenser fan not running,replaced fan motor,adjusted tubing let u it run unable to recreate noise"

"Arrived on site to test unit for not cooling in RC, tested unit found FC evaporator completely frozen over, heater in dispenser is not activating, defrosted evaporator, replaced thermistor, UI control and control board, heater is now activating, evaporator developed a good frost pattern, advised customer to leave unit unplugged unit rest of the ice melts away, job complete"

Arrived onsite for a noisy dryer. I found the blower housing rubbing the blower wheel. I made adjustments to the blower wheel housing and added a a sound pad. The dryer sounds normal now and is working as designed. Call complete.

Arrived onsite for a noisy dryer. I found the lint vent tube rubbing against the blower housing because the house vent elbow was not installed correctly causing the tube to get pushed in. I corrected the house vent and now the dryer is working as designed and sounds normal. Call complete.

"Arrived on site to test unit for not completing cycle, tested unit found failed latch, replaced latch and ran diagnostics cycle, all components are working properly, no leaks detected job complete"

"Arrived onsite for MW not heating. On inspection found that the Megtron was not energizing when there is a call for heat. I replaced the capacitor,diocesan and the megtron. Tested unit and heated a glass of water to 209?"

"KEMC307KBL02 Arrived to inspect heating issue. I found the issue to be intermittent and after removing the unit from the cabinet and disassembling, reseating all connections within the microwave heating supply caused the unit to heat. I could not test further due to a failed circuit breaker and the customer will replace it prior to attempting use. The customer will contact us if there are further issues. Warranty applied."

"Arrived on site for a refrigerator that is not cooling the freezer section properly. Inspected unit and work area. The customer advised that since the last repair, the unit has cooled the refrigerator section perfectly, but the freezer section still leaves the ice cream soft and doesnt freeze things quickly. I shared vies that the unit has a hard time making ice as well but the freezer doesnt seem to be getting down to proper temperature. I checked pressures and found the refrigerant level a little low. Checked all welds for any signs of refrigerant leaks. Was unable to find any refrigerant leaks of any kind. Due to the temperature never increasing per the customer, I went ahead and recharge the unit back up with 56 g of our 600. The unit begin to work and operate as designed. Call complete."

Arrived on site for fresh food evaporator not defrosting. Defrosted evaporator replaced drain pan while defrosting ice around harness faint hissing noise cleared ice found broken cap tube on heat exchanger called tech support sent pictures to tech support information and pictures being sent to product review team. SR#7735562243

"Arrived on site for a washing machine that will not start a cycle. Inspected unit and work area. The customer advised as soon as she starts her washer, but the unit will make some clicking sounds and then will just show that the washing cycle is complete. Did verify the customers complaint and checked underneath the unit. Found the slider broken causing the issue with the unit not being able to go into a spin cycle. Replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite to install previously ordered part . Replaced RC door switch W11123941. Unit is operating as designed. Job complete

Arrived onsite to install previously ordered parts. Replaced air tower W11373777 and damper control WPW10479155. Unit is operating as designed. Job complete

Arrived on site to install previous diagnose part. I removed the broken strike and replaced it. I tested the unit and found it working properly. Job complete.

"Arrived on site and spoke with SW, set washer into diagnostic cycle, Test 1 shows 8, critical flood level. Inspected pressure hose and found it is not attached to control board. After reconnecting it Cleared error with step 16 and then ran all test steps including water level sensor check and everything passed. No further repair is required at this time, job complete"

"Arrived onsite for refrigerator FC section not freezing new items. Items already in the freezer are staying frozen. RC temperature is good. Ran checks on thermistors and all passed. Ran fan test and all passed. Ran defrost cycle and is functioning. No excessive frost buildup on FC evaporator. With all individual components functioning, power cycled unit. Customer stated there had been power outages in the area. Potential communications issue. After powering unit on monitored compressor and is functioning properly. Customer will monitor."

"Arrived on site for washer, inspected unit and work area. Installed new motor and then ran a diagnostic cycle. Unit is now operating as designed and no leaks where observed during service. Job completed."

"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I found the ice maker had stopped mid-harvest and found ice wedged in the tines. I removed the ice cubes and using my jumper wire, attempted to jump the ice maker from points T-H and the unit failed to harvest. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect microwave fan noises. Upon further inspection, the customer advised t( unit has been making the noise since they moved in. I tested the fan and found it making a whistling noise. When I went to pull the unit down from the wall, I found a piece of contractors paper in the blower wheel. Removed the debris and secured the unit back on the wall and retested. Unit is operating as designed. Job completed."

Arrived on site for range turning on by itself. I found service pointer W11636633 and verified the issue and that the range falls on the model and serial number for exchange. I advised the customer to call whirlpool with the job number and s-code S254EE to exchange the product. Job complete.

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that they could hear what sounded like a fan hitting ice or failing. Upon arrival, I could not hear any unusual noises from the unit. I disassembled the FC section and while doing so, I found some frost on both rails (photos). I found no ice build up on the evap cover. Removed the evap cover and found a good frost pattern on the evaporator and no signs of ice build up. I placed the unit in diagnostics and tested the evap fan and damper in test #3 and the unit is operating as designed. I could hear a slight chatter from the damper, but its normal noise. I tested the element and it is within ohms range. Tested the thermistors and all are within ohms range as well. Based off the info the customer provided and my findings, it appears that the FC door was not closed completely allowing warm air inside and creating some ice build up on the evaporator. Once the unit went into defrost mode, the ice ice was melted at he unit continued operating as designed. I contacted techline and spoke to Scott and advised of the complaint, my testings and my findings. Scott documented the info and advised to not replace any parts as the unit is operating as designed. Provided SR#7735561469. I advised the customer of my findings and recommended they monitor the unit and to call in for service if the unit makes noises again. I leveled the unit and tested door functions and the doors are closing properly. No water leaks observed during service, job completed."

Arrived on site for range turning on by itself. I found service pointer W11636633 and verified the issue and that the range falls on the model and serial number for exchange. I advised the customer to call whirlpool with the job number and s-code S254EE to exchange the product. Job complete.

Arrived on site to test unit for door not latching. Test unit and found unit not secured to cabinet on right side making unit lean back not allowing door to close. Secured unit to cabinet and door opening and closing correctly. Job complete.

"Arrived on site ,ran checks on heater element and thermistor and harness . All checked normal. Replaced control and fresh food thermistor. Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for no cool fridge . Fridge had never cooled . Found connector at start device was not plugged in . Connected up to start device . Compressor is running now . No water leaks detected at time of service

Arrived on site to test unit for error code f8e4(over flow switch). Verified only cored stored is for the over flow switch. Removed switch and found water accumulation in over flow pan. Removed water and leveled unit. Unit was leaning forward on left side causing water to drip into overflow. Unit ran diagnostics with no issues. Advised customer to use liquid detergent as unit is supplied soft water. No leaks detected. Job complete.

"Arrived on site ,replaced control and thermistor. Line was frozen at time of service. Warmed line up and unit is dispensing water . No water leaks detected at time of service. Job complete"

"Arrived on site to test unit for excessive noise from filter head,tested unit found water is pulsating out of the dispenser, replaced valve, noise has decreased by 50% inspected filter head and found it Partially clogged, replaced filter head, noise is now gone, customer satisfied, unit is running as designed no leaks detected job complete"

Arrived on site for ice machine leaking . Found supply line is leaking from behind connection . Customer will need new supply line . No other leaks detected at time of service. Job complete

Arrived on site and replaced previously diagnosed expansion board per Techline. Ran both ovens to 350 with no issues. Advised customer to run a few burn off bake cycles prior to using. Also advised to download app and connect unit to WiFi. Job complete.

"Arrived on site to test unit for not dispensing ice, tested unit unit found bin full of ice and motor is activating but impeller is stripped on motor shaft, replaced motor and impeller, tested unit, unit now running as designed, no leaks detected job complete"

Arrived on site and replaced previously diagnosed FC door. Unit working as designed. No leaks detected. Job complete.

Arrived onsite to replace faulty valve. Replaced valve and tested. Unit is now functioning properly. No leaks present at this time. Job complete .

"Arrived on site for refrigerator , inspected unit and work area. Customers complaint was unit not making ice. Tested freezer temps and -01?. At arrival there was ice in the icebox that it had made. Also the other complaint was the ice would also get clumpy. I tested icemaker on step 57 and it would not advance, I went to step 56 and found error code E2 FOR STUCK MOTOR IN ICEMAKER. Called techline and spoke to Steve SR#7735571160 recommended to replace icemaker and fan. ordrng 1 W11579560 (Icemaker) and 1 W10846539 (Icebox fan)"

Arrived on site to test unit for unit giving F9E1 error code. Test unit and found different erro codes and found unit draining but not getting any water and sump and motor not responding. Will need to order new sump and motor ; ordrng 1 W11460945 (Sump and motor) and 1 W11434044 (Fill valve) and 1 W11462458 (Control board)

"River on site for the dryer taking multiple times to dry. I inspected the unit no work area. I found the auxiliary fan running. I inspected the filters and found the internal filter in the heat exchanger housing is completely blocked off.

"Arrived on site for microwave giving error code periodically . Ran diagnostics got 1-6 error code . Heated water up several times . Unit is performing per wp specs . Talking to tenant, unit would stop periodically. Ordering harness with inter locks . ordrng 1 W11033422 (Harness)"

"Arrived onsite for a refrigerator that is not producing ice. Upon inspection I found that there was a e5 code stored mean that the ice box is not getting cold enough to produce ice. Upon further inspection I found that the freezer section was only getting to 13*f I gained access to the evaporator and found that there was an incomplete frost pattern, I found no dye at the compressor compartment. I am ordering a SS, nitrogen, R600, evap, dryer, access valve and compressor. Office to reschedule. ; ordrng 1 W11598434 (Evap) and 1 W11578205 (COMPRESSOR) and 1 Ss (Ss) and 1 Nitrogen (Nitrogen) and 1 dryer (dryer) and 1 R600 (R600) and 1 accessvalve (access valve)"

"Arrived onsite for a DW that would run sometimes and sometimes not. Upon inspection i didnt find any water in the drip try this time or any where els but what I found was a code stored (F7e1 wash motor not running). I ran a diag cycle a found that the wash motor did not run. I then ran the unit in a regular wash cycle and found the same. I am ordering the sump&motor, float switch, bottom boor seal and returning with the control and console all to be replaced on return.. offer to reschedule ; ordrng 10 WP9741232 (SCREW)s and 1 W11416362 (PUMP&MOTOR) and 1 W11606677 (Bottom door seal) and 1 W11545764 (Float switch)"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint is unit will lose power and not come back on until they unplug or reset the breaker. Took temps RC 36? FC-2?. Called techline and spoke to kerg SR#7735566146 and said to replace the DELI UI and harness. Im also going to replace the HV control, main board and UI. Office to reschedule ; ordrng 1 W10758049 (CRISPER UI) and 1 W11170612 (Harness)"

Arrived onsite for unit setting off fire alarm. Upon arrival customer stated that unit does not smoke but believes unit is over heating triggering smoke alarm. Test unit by preheating to 350 . Unit reached reached 350 and then continued heating without cycling down. Turned unit off when temperature reached 450 and not shutting off. Contacted SAFTEY team and let them know findings. SAFTEY said unit is under warranty and to proceed with ordering control and sensor. Office to reschedule ; O-emld tckt

Arrived on site to test unit for unit leaking. Test unit and found water coming from door. Ordering both spray arms and tub gasket. Ordering upper and lower spray arms and tub gasket office to reschedule ; ordrng 1 W11483553 (Tub gasket) and 1 W11545334 (Manifold) and 1 W11550888 (Lower spray arm)

"Arrived on site and inspected range and found one small cooktop element is not working. Confirmed all others are working properly, incoming power is good Infinite switches are good. Explained to homeowner that cooktop elements now have safety devices on them due to UL858. This is an industry standard for safety and cannot be changed. A small element Bonita be ordered and preferably shipped directly to customer if possible, documented with techline. 7735566338; ordrng 1 W11396792 (D2C Small coil)"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the failed control and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for LED strip lighting not functional. Was admitted before tenant consent was acquired and then I was asked to leave as the tenant specifically denied access. Verified power to unit and other functions operational. Ordering related parts for return visit. Office to reschedule and confirm tenant approval before routing. ; ordrng 1 W10738544 (Sensor) and 1 W11281878 (Driver LED)

"Arrived on site to inspect oven error codes. Upon further inspection, I found the unit with no power at the breaker. Turned the breaker on and attempted to test the unit in Bake mode and when I pressed the Bake key, the unit went into a cleaning cycle. Shortly after, the error code F2E3 came on the display. I removed the control panel and removed the control ribbon and cleaned it. Re-installed the rib in and retested no unit continued to fail

"Arrived on site for the microwave that wont turn off the light for the under counter light bulb. Inspected unit and work area. The customer advised that ever since they moved in, they found the old bulb completely shattered inside of the casing and ever since, any bulbs just stay on on full blast and they cannot adjust the brightness or turn it off. Just confirm the customers complaint and the unit will need a can you control for repair. Ordering the part in the office I need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11552018 (Control)"

"Arrived on site to inspect wall oven broil not working. Upon further inspection, the customer advised that they had replaced the broil element and it continued to fail. I pulled the unit out and tested the elements and both are within ohms range. I turned the unit on bake and tested voltage and found both element getting 240V. Placed the unit in diagnostics and checked error codes and found F6E4. Following the tech sheet provided by the manufacturer, I removed and replaced the main control and placed the old broil element in the unit as it is testing good and retested the unit. Unit is operating as designed. Job completed."

"Arrived onsite for dishwasher filling with water when not use. On inspection found the dishwasher full of water, customer says that it takes 5 days to fill the bottom of the unit up.; ordrng 1 W11175771 (Inlet water valve)"

"Arrived on site to inspect refrigerator icing up in the freezer section. Upon further inspection, I found the unit unplugged. Plugged unit in and disassembled the freezer section to monitor the evaporator. I found only the top two coils of the evap had frost pattern and the cap tube was beginning to accumulate a large amount of frost. I tested the element and it was within ohms range as was the thermistor. I pulled the unit out and checked the compressor and found it at .43amps. I advised the customer that the unit needs a sealed system repair and I verified the unit sealed system still within warranty through our claims department. I recommended the customer contact lg to schedule the repair as t(e unit will need the compressor, dye drier, access valve and main control and possibly the evaporator. Unit left unplugged for safety and no water leaks observed during service. Job completed."

"Arrived on site to test unit for leaking. Found vent assembly leaking. Recommend replacing vent, vent gasket and deflector. Scheduled for 1/31. ; ordrng 1 WPW10428211 (Vent assembly) and 1 WP8269259 (Vent gasket) and 1 WPW10274926 (Vent deflector)"

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit leaking water. Entered diagnostics and retrieved error codes 9-1, 8-1, 9-2, 8-2. Ran a Diane found it leaking from the diverter ad sump gasket. Will need to replace sump and motor to fix the issue.

"Inlet water temperature fault, off balance load, off balance pause, motor unable to reach target rpm ,tachometer missing or Wong signal . Ran test, triggered 3/3 water temperature again. Ran troubleshooting, need valve assembly and control. Customer will monitor off balance load with recommendations of loading and cycle selections. Customer may reach out with any additional info. Office to reschedule ; ordrng 1 W11624934 (Valve assembly)"

Arrived on site to install icemaker ordered by previous tech. Installed new icemaker and tested. Unit is now operating as designed. I advised customer to allow 24hrs for unit to start making ice. No leaks where observed during service.

Arrived onsite for refrigerator shutting down randomly. Customer is able to power cycle unit and unit begins running again then a few days later does the same thing. Replaced HV board for power intermittency. Customer will monitor. Also customer has failed ice bucket. Will need to order and replace but will need AUTHO. Office to reschedule ; ordrng 1 W11129522 (Ice bucket) and 1 AUTHO (AUTHO)

Arrived on site to diagnose a refrigerator with odd odor. Found mastic from evap is breaking down and falling through evap and landing on defrost heater. Evap cannot be cleaned without high possibility of causing refrigerant leak. Advised customer on findings. No repairs performed.

"Arrived on site for washing machine CLOTHES ARE STILL SOAKED AND IN THE SAME POSITION AT END OF CYCLE- NOT WASHING OR DRAIN/SPINNING OUT. I spoke to the customer and found out the complaint is the unit is making a squealing noise. I gained access to the fault codes and found a fault for a long fill. I gained access to the gear case and found it actively leaking oil. I am ordering the gearcase, cam, belt, actuator and motor to be replaced. The office will reschedule when we have authorization and parts. ; ordrng 1 W11454741 (Gear case) and 1 W10721967 (Cam) and 1 W10913953 (Actuator)"

Arrived on site to diagnose an oven that is not baking properly. Found bake ignitor faulty and replaced ignitor. ested unit and found all is functioning properly at this time.

"Arrived on site for both sections not cooling . Oth sections around room temp. Ran test 4 . Found evaps getting about an inch of frost on evap only . Ordering both evaps , compressor, service port , uv drier ,AUTHO ,weigh 3 hrs . Call to set return. ; ordrng 1 AUTHO and 1 Serviceport and 1 Uvdrier and 1 W10779331 (Compressor) and 1 Evap and 1 WPW10643261 (Evap) and 1 Weight3hrs"

Arrived on site to test unit for unit not washing correctly. Test unit and found spray arms not turning. Found bad sump and motor and also found unit leaking from between the door.

"Arrived to inspect noise. I found debris within the fan blade and air plenum area, making contact with the blade during operation. I removed the debris and cleaned lint from the unit and tested. Operational test good.

"Arrived on site for water leaking. Diagnosed a frozen drain in freezer section,removed ice defrosted drain checked water flow good.

"KRFF305ESS00 Arrived to inspect no ice. I found the ice maker would not rotate and I verified power to it and valve actuation. I removed and replaced the ice maker and the issue was resolved. The new ice maker cycled and filled to the correct level. No leaks observed during service.

Arrived on site and installed previously diagnosed drip pan and evap motor/harness. Unit working as designed. No leaks detected.

"Arrived on site for no cool in fresh food section. No airflow from vents removed evaporator cover fan not running diagnosed a defective fan motor,replaced fan motor powered unit on fan powered on.

"Arrived on site for the washing machine not spinning the clothes out. I inspected the unit and work area. I found fault code for basket speed failure in diagnostics. I gained access to the gear case and checked all components, everything checked in range. I gained access to the control harness and double check the components. I again found them all in range. I tested the unit in a high speed spin and found the motor making a pulsing noise instead of staying steady. I found the control receiving steady power.. I installed a new control and retested the unit. I found it working as designed. Job complete.

Arrived onsite for 7-1 error code and found unit oversudsing causing heater lock. Reset unit and advised unit on use and care. All checks good. All functions check god in diagnostics. Unit is now operating as designed.

Arrived onsite for dryer shutting off. Upon arrival inspected unit. Found when using sensor selections the unit is turning off prematurely. Ran timed dry selections and unit will run accordingly. Notified customer that sensors may be an issue. Customer is ok with using timed dry at her than sensor dry function.

"Arrived onsite for washer won't turn on - lid is locked - filled about 25% with water . Upon arrival test polarity and is correct. Remove console to access control. Getting 120 to control. Notice the led is not blinking Indicating control failure. Checked resistance of drain pump at J6 pin 3&6 . Resistance should be 17.8-21.8 and is only 1.6. The drain pump has taken out the control. Need to replace drain pump and control.

Arrived on site for range not turning on correctly. upon arrival confirmed issue. After further testing found all hardware within range working within manufacturing specs. Found outlet only supplying 120 v instead of 240. Informed customer they would need to repair outlet. Range working as designed. Call complete

"Arrived on site and inspected washer and found latch is broken, After replacement washer will complete a diagnostic cycle. Job complete

Arrived onsite for not heating and found unit operating with failed thermal fuse. Gained access to rear of unit by uninstalling. Verified thermal fuse failure and all other heating components good. Replaced the thermal fuse. Unit is now operating as designed.

"Arrived on site to test unit for filling with water when not in use, tested unit found valve is not shutting all the way, replaced valve tested unit unit now functioning as designed, no leaks detected job complete"

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised the unit does make a little bit of ice but that the unit seems to be leaking water on top of the ice that they already make. Looked at the icemaker and found the tray bowed and leaning inward towards the middle. Found frost buildup inside of the icemaker section causing the icemaker to catch and leak water out the side. Advised customer that they would need to replace the icemaker for repair. Cleaned out the ice debris and replaced the icemaker. The unit began to work and operate as designed.

"arrived on site for no ice and water leaking. Found icemaker double filling,ran diagnostics E5 error code icemaker compartment not getting cold enough thermistors passed,checked freezer temp reading 17? let unit run found broken drain pan in fresh food section no frost forming on bottom section of evaporator checked low side pressure,service valve installed from prev company pressure reading in the negative. Unit will need a dispenser control,main control,evaporator,compressor,drier,access valve and drain pan.

"Arrived on site for no ice. Ran icemaker no water entering valve,bypassed power to valve no water exiting valve with 120vac jumped straight to valve diagnosed a defective water valve. Replaced water valve,cycled icemaker water filled icemaker

Arrived onsite and found pump harness failure due to large load causing short. Repair short in the wiring. Completed repair and tested. Advised that repeat symptoms would require that the lower harness and suspension be replaced. Advised customer on repair. Charged

Arrived on site for washer needing previously diagnosed slider. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found wash could cycle as designed with no leaks.

Arrived on site for washer moving around during spin. Upon arrival confirmed issue and found f0e5 in diagnostics. After further testing I found suspension rods had failed and were causing tub to bang around. After installing parts are reassembled and tested unit and found unit golden longer banging around with a full load into cycle. No leaks present call complete

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and could not duplicate the noise. I removed the top panel and found the belt fraying. I disassembled the unit and found the rollers not turning properly due to the amount of entries built up on the axles and the tension pulley roller seized to the axle.

"Arrived on site for dead washer . Found power cord ,wire harness and block burned up . Did recommend getting apt maintenance to clean exterior vent and getting new power cord . Job complete left unit unplugged ."

"Arrived on site to follow up on refrigerator with freezer not cooling properly. Customer showed me printout of digital thermometer temps. Unit rarely goes below 30 in the FC. Found compressor off on arrival. If you set the unit colder, compressor will come on and run. Frost pattern seemed fine. Changed out thermistor and control since fan and compressor are both acting properly. Called in to tech line, sr7735554001. Spoke with Andy who advised against further repairs since unit is outdoors, unit must be brought inside for a minimum of 48 hours and checked after. Page 4 of use and care guide lists location requirements as indoors with temperatures between 50 - 110 degrees, which unit currently is outside of. Advised customer on findings and that no further repairs will be made until unit is brought indoors and given time to adjust."

"WRF767SDHZ02 Arrived to instal previously diagnosed and ordered parts. I found the issue was due to the filter being severely restricted and after removing it and reseating the joint at the top of the door, the issue ceased and I tested water flow multiple times prior to drip testing. I allowed a paper towel to sit during adjustments of the cabinet and there were no additional drips during the duration of the repair. Operational test good, no leaks observed during service."

Arrived on site for fridge lights being out. I found the freezer and top fridge lights out. I found the front left light in the ceiling was bad. I replaced th led and found the other lights all came back on. Job complete.

KDTE204KPS1 Arrived to inspect power loss. I was unable to recreate the issue and there were no stored error codes. I did find the power supply cable was incorrectly attached at the junction box and it was reverse polarity. I corrected the issues and tested. No leaks observed during service.

Arrived onsite for rand bake cycle not functioning. Upon arrival inspected unit. Ran bake cycle and found ignitor not glowing. Checked amp draw and was 0 amps. Checked supply from control and was 0vac. Replaced control. Tested unit and unit is functioning properly. Ran test at 350 degrees and unit is heating. Job complete

"Arrived onsite for washer making noise. On inspection I put the unit in diagnostics mode and during the spin cycle the unit started squealing. I replaced the gearcase,clutch,slider and rotor. Reran the unit diagnostics mode and the squealing was gone the unit is operating as designed. No water leaks detected during service."

"Arrived onsite for a refrigerator leaking water and dripping inside fridge and within the ice container. I found where the icemaker had overflowed and caused ice buildup on the fascia and at the base of the ice bucket freezing it to the door. While I was onsite the unit went thru a harvest and did not overfill the mold but it did fill it to the top of the front of the mold. I removed all the ice from the fascia, ice bucket, and freezer door. I raised the front leveling legs to keep the water from seeping out of the mold when freezing. I explained to the customer to monitor and let us know if there is still an issue. There were no water leaks present at the time of service. Call complete."

Arrived on site for dryer not heating properly and leaving moister in drum. Upon arrival confirmed issue. Found no power failures and heating hardware all working within specs. Found clog in venting of home trapping heat I. Dryer and leading to moister build up. Instructed customer they would need a dryer vent cleaning in order to prevent any damage to dryer and to restore full functionality. Call complete

Arrived onsite and found unit door alignment incorrect causing unit to not function properly. Corrected door alignment and advised customer on repair. All checks good. Unit is now operating as designed.

"6963-Arrived on site to test unit for over producing ice. Replaced icemaker, advised customer to monitor. No leaks detected. Job complete."

Arrived on site to install a new ice maker. I replaced the ice maker and tested it it is now working as designed. I used the silicone to seal up the gaps between the inner and outer liner. The unit is now working as designed. Job complete.

"Arrived on site to replace previously diagnosed cabinet, replaced cabinet, tested unit unit now running as designed, ran for about 10 minutes on normal, no leaks detected job complete"

"Arrived on site to test unit for not reaching temp, customer stated that they had a inspection and they were told that oven is not reaching 350, tested unit with temp probe, explained to customer the operation of unit, verified with customer that unit is reaching proper temps, explained to customer how to calibrate unit if needed in future, unit is running as designed, job complete"

"Arrived onsite to replace failed components. Replaced console, UI and vent. Tested unit and unit is functioning properly. Job complete"

"Arrived on site for noise complaint. Found squeaking noise while opening freezer door,noise from upper hinge,removed hinge added grease to hinge reinstalled hinge tested door operation good noise no longer present"

"Arrived on site to diagnose washer that was not powering on and lid was locked. On arrival, tested unit and found no power at console, and would not go into diagnostic. Found latch stuck as well. Removed and replaced control and latch and retested. Also replace strike due to breaking on opening lid. Unit now working as designed. Call complete."

Arrived on site and replaced previously diagnosed sump assembly. Tested unit after replacement and ran diagnostics with no issues. No leaks detected. Job complete.