We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Georgetown, TX 78628
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found compressor lines vibrating against frame and adjusted them. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Harker Heights, TX 76548
Tyler
Job Details: 04/13/2021
Ive been on site for dishwasher not washing dishes properly. Upon arrival I found that the unit was filling and draining with water with no leaks but during agitation mode the unit was not propelling the water out fast enough even though receiving the proper voltages to the motor after getting authorization from the office to replace the motor during the repair I found that the spray arm was not coming detach from the motor like it should be due to being stripped out office will need to reschedule once AHS approval is acquire in order to help complete repair with a new motor and spray arm assembly along with the spray on base and bearing seal that goes in between.; ordrng 1 WP8268332 (Lower spray arm) and 1 WP8268340 (Spray arm bearing) and 1 WP8268342 (Spray base)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Nolanville, TX 76559
Al
Job Details: 04/13/2021
Arrived on site and inspected dishwasher not cleaning properly.Ran diagnostics and found the wash motor was the error code.Removed and replaced the sump and motor.Reassembled and unit tested as designed.Job complete Customer satisfied
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78660
Scott
Job Details: 04/13/2021
"Arrived on site for burner clicking , one of the grates broken , and one of the burners has strange flame . Found wrong burner cap with unit . Cap looks like it belongs with a totally different model altogether. Ordering caps and burner heads . Sparking is normal when any other switch is used . Found center tine on left grate broken ( informed customer not sure if still covered on that, please confirm coverage) . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10832694 (CAPS BURNER ) and 1 W11204377 (GRATES )"
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Spicewood, TX 78669
Brandon
Job Details: 04/13/2021
"Arrived on site to replace failed bake and broil elements, after replacing, unit tested good."
We serviced a
MAYTAG RANGE
Model MER5551BAB
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
Arrived onsite for unit front right burner coming on high always and others cooking unevenly. Found other burners not seated correctly. Reseated. Found unit switch for front right burner always pushing unit to hot. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
"Arrived onsite for previously diagnosed parts. Upon replacing the door, latch and fuse. Found unit switches also to be bad. Ordering switches.; ordrng 1 WB24X10204 (Switch micro) and 1 WB24X10205 (Switch monitor) and 1 WB24X10146 (Bottom switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Austin, TX 78732
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of fresh food section not cooling, found return air frozen over, I defrosted return air duct, and tested air baffle, air baffle was not operating properly, I replaced air baffle, unit tested good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Andice, TX 78628
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a washer that is not filling with proper amount of water. Found no errors saved in control or failed parts. Calibrated unit and advised customer on water levels in HE washers. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Austin, TX 78733
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected the dryer and found no airflow showing on airflow meter, disassembled dryer and found it is full of lint and dog hair, customer provided a shop vac in order to remove all buildup.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
David S
Job Details: 04/13/2021
Arrived on site for left front burner not lighting. I inspected the unit and work area. I found the left front valve stem not adjusted properly. I readjusted the valve stem. I tested the unit several times and found it lighting every time. I tested all the other burners and found it them lighting the same way. The unit is working as design. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
David Z
Job Details: 04/13/2021
"Arrived on site to follow up on washer not spinning. Hand turned basket and could hear some grinding. Checked under unit and found the cam pulley broken and dropped down, cutting into the shield, belt was also off the motor. Ordering new belt, cam set, and shield. Also returning with gear case in the event new nut cant thread on. Office to schedule as soon as parts arrive. ; ordrng 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, TX 78621
Andy
Job Details: 04/13/2021
Arrived on site for range damaged panel. Inspected unit and found control panel damaged. Ordering needed part. Office to schedule return trip. ; ordrng 1 Seenote (Office to schedule) and 1 W11175518 (Panel)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Round Rock, TX 78681
Kayman
Job Details: 04/13/2021
Arrived on its for washer with lid that is not locking. Upon inspection I found the units latch would not engage and the display leds would only flash when trying to engage. I accessed the strike and latch and replaced with new. I tested the unit and it is working as designed at this time. I was not able to test the functions totally due to the unit being in a location with no water only power. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78729
Scott
Job Details: 04/13/2021
"Arrived on site for,replace cavity thermostat. Tested unit all checked normal. Job complete ."
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Lampasas, TX 76550
Tyler
Job Details: 04/13/2021
"Arrived on site for dishwasher not turning on. Upon arrival customer also stated unit was filling with dirty water. Upon arrival I was able to confirm unit was receiving 120 volts proper from the hardwire and breaker. Found ui unresponsive. Found main controls leds diagnostics light was flashing non stop indicating a issue within the main control. After getting approval for control. I installed the new main control kit assembly (including harnesses and float switch,etc) I found unit was still giving the same main control issue as before. Unfortunately after inspecting the entire unit I found that there were no loose wires or connections, and the wiring diagram was removed and missing from unit. Without the tech sheet there was no way to properly test unit further for what is causing the main control issue. Office will need to reschedule once tech has spoken with in house assistance on problems with unit.; ordrng 1 Cnote
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS1
Near Lago Vista, TX 78645
Lou
Job Details: 04/13/2021
"Arrived on site to inspect range oven temps. Upon further inspection, I found the digits on the UI are missing. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temps at preheat was approximately 488 degrees. My next five readings were 334, 382, 342, 385, 341 for an average of 356.8 degrees. I advised the customer of my findings and am ordering the control assembly and office to schedule return service. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lago Vista, TX 78645
Lou
Job Details: 04/13/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker arm in the off position. I placed the arm down and once I closed the door switch, the ice maker began to harvest. The ice maker called for water and it filled the tray. Ice maker is functioning as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516AS0
Near Georgetown, TX 78628
James
Job Details: 04/13/2021
Verified model number and failure. Start button and the number 5 buttons do not responds.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, TX 78753
Matthew
Job Details: 04/13/2021
"Arrived onsite to replace previously diagnosed parts. Replaced main control and tested unit. Ran calibration and diagnostics. Correct control issues but unit failed, long drain. Inspected pressure hose and had slight tear. Replaced hose and tested. Unit passed diagnostics. Ran normal load and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Austin, TX 78749
Kevin
Job Details: 04/13/2021
"Arrived on site and replaced remaining switch and light is still on, will need to order all switches at one time.; ordrng 1 Wpw10434452 (Dual switch) and 1 WP3149400 (RF switch) and 2 WP3149404 (LR RR switch)s"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78717
Kayman
Job Details: 04/13/2021
Arrived onsite for wall oven with chime issues. I called techline to report SR#7730497744 after speaking with techline. We determined theres is a discrepancy in the user manual.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Pflugerville, TX 78660
Scott
Job Details: 04/13/2021
Arrived on site for no heat and leaking . Found heating element burned thru and had warped the tub allowing water to leak thru heater hole . Will need new tub . Left unit unplugged . Call to set return ; ordrng 1 W10349289 (TUB)
We serviced a
MAYTAG FREEZER
Model MQF1656TEW02
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/13/2021
Arrived on site to install previously diagnosed parts. Removed relay and overload. Installed new relay and overload. Starter cover was damaged so it was also replaced. Freezer is cooling as designed. Customer knows to wait 8-10 hours before placing food inside. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Temple, TX 76502
Jonathan M
Job Details: 04/13/2021
Arrived on site to install previously diagnosed parts. Inspected unit at work area. Found 120 V going to the control but the control not lighting up. Replaced control and found the old control had a broken capacitor. Plugging it back in and you know began to turn on. Tested the unit in a normal dry cycle and found the unit heating and tumbling and working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78737
Kevin
Job Details: 04/13/2021
"Arrived on site and replaced door gasket and door bin diagnosed on previous visit, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78752
Matthew
Job Details: 04/13/2021
Arrived onsite for failed dishwasher wheels. Upon inspection found rack wheels had failed. Replaced wheel assembly. Tested unit and unit is functioning properly. Job complete .
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/13/2021
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cedar Park, TX 78613
David Z
Job Details: 04/13/2021
"Arrived on site to diagnose washer that was not draining. Unit has no drain error on arrival. Found standing water in unit. When unit was running you can hear the drain pump running, but only a small trickle coming out. Removed front panel and needed parts and removed a handful of debris from the drain trap. Reassembled unit and tested fill and drain. Found unit is now draining as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near McQueeney, TX 78123
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect fridge for not keeping veggies, upon inspection found the unit was not cycling correctly causing freezing in all parts of fridge. Replaced UI and tested for functions, no problems found. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect unit for not turning. Upon inspection found the unit did turn for a second but shut itself off immediately, ordering motor and returning with electronics. Office to reschedule ; ordrng 1 W10806758 (MOTOR )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBR2258XES1
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/13/2021
"Arrived on site for WASHPLATE AT THE BOTTOM IS JUST SPINNING ON ITS OWN- NOT GETTING CLOTHES CLEAN. VERY LOUD/NOISY. Found wash plate was spinning by hand not attached to spindle. Placed in diagnostics and F0E3 came on. Ran through diagnostics cycle and agitation was not spinning wash plate due to heavy rust and damaged spindle. Inspected rotor and found heavy grease build up. Attempted to remove wash plate and bolt snapped with barely any force. new gear case W11455453, stator W10754158, slider W10734521, clutch W10754448, and rotor W10754161 ,wash plate (W10902814)
We serviced a
GE DRYER
Model DJSR473ET5WW
Near Austin, TX 78739
Robert
Job Details: 04/13/2021
Arrived on job for complaints of noise and not drying properly. Found screen on vent blocked with lent. Customer removed and cleaned. Noise cause from blower cracked also ordered motor just in case. ; ordrng 1 WE16M15 (blower wheel) and 1 WE17X10010 (motor asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near San Marcos, TX 78666
Richard
Job Details: 04/13/2021
"Arrived onsite for the refrigerator not cooling. Replaced compressor, drier. Pulled a vac and added Freon frost pattern is starting to form and refrigerator is cooling and pressures are holding. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO36FMX01
Near Austin, TX 78703
Jacob
Job Details: 04/13/2021
"Arrived onsite for unit making noise and UI control not working from time to time. Looked at the unit. Looked at the evaporator and heard a noise. Coming from the evaporator. Could not find it. Noise went away. Also looked at the compressor, no issues there. Could not duplicate issues. Spoke with SW while onsite. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Killeen, TX 76543
Al
Job Details: 04/13/2021
"Arrived on site to install previously ordered part.Removed and replaced the socket and light still didnt work.Door switch is working, but due to the previous power issues the main control was affected and needs to be replaced.Ordering the main control.Office to schedule return services.Needs more work I advised customer the unit can be used in the meantime.; ordrng 1 W11413569 (CONTROL)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2021
Arrived on site for oven not coming on. I inspected the unit and work area. I tried to preheat for bake and broil. I found neither lighting or sparking. I replaced the control and the spark module. I reassembled the unit and retested it. I found both the bake and broil coming on and heating. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Harker Heights, TX 76548
Al
Job Details: 04/13/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHFXBB04
Near Killeen, TX 76542
Al
Job Details: 04/13/2021
Arrived on site and inspected side by side refrigerator spraying water inside the freezer when filling the ice maker.Confirmed the complaint and found a block of ice inside the fill tray.Used a blow dryer to melt the block and unit tested as designed and was harvesting when I left the residence.Customer satisfied.Job complete
We serviced a
GE DISHWASHER
Model GDF510PSJ0SS
Near Kempner, TX 76539
Tyler
Job Details: 04/13/2021
"Arrived on site for dishwasher needing previously diagnosed diverter and motor assembly. After installing both parts and reassembling the unit, I was then able to reinstall the dishwasher and test for leaks. Found during 3 fill, agitation, & drain cycles that unit showed no signs of leaking or other issues. Unit is now fully functioning as designed call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Killeen, TX 76541
Al
Job Details: 04/13/2021
Arrived on site and inspected sparking on a newly purchased and installed microwave.Found the outlet above the unit was defective.I ran an extension cord to a nearby out and unit passed the 2 minute water cup test.Also found another outlet was also defective.Customer will need to call an electrician to repair the outlet.Unit working properly.Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZRGW7
Near Killeen, TX 76549
Tyler
Job Details: 04/13/2021
Arrived on site for refrigerator not cooling properly. Upon arrival I found unit was unplugged. After restoring power I found evap and condenser fan turned on as well as the compressor. I found no ice forming on coil in FC. Theres was little heat exchange from high side line after 20 minutes of run time. Also found amperage to compressor was between 1.89+2.00 amps. Also found a lot of the sealed system lines around compressor compartment showed a lot of rust where they feed into inner cavity of insulation. . Part# 5304475102 compressor ; ordrng 1 WPW1014375 (Uv dryer) and 1 W10913906 (Access coupler) and 1 Cnote (Spoke with SR while on site. Will need research done on compressor) and 1 Cnote
We serviced a
WHIRLPOOL REFRIGERATOR
Model W2RXEMMWS00
Near Waco, TX 76706
Jonathan M
Job Details: 04/13/2021
"Arrived on site for refrigerator that still not cooling properly. Inspected unit and work area.Was able to adjust the feet in order to get the gaskets to align properly. However, after adjusting the feet, the unit is rocking due to an uneven surface.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/13/2021
Arrived on site for a washing machine that has no power. Inspected unit and work area. Customer advised that the unit sits in a drain and will not start a cycle. Canceled the current cycle and tested the unit. The unit worked as designed. The customer has had an ongoing issue with her drain hose due to improper installation
We serviced a
WHIRLPOOL WASHER
Model LSQ9564MQ0
Near Killeen, TX 76549
Al
Job Details: 04/13/2021
Arrived on site and inspected 20year old washer not completing cycles and not spinning.Found the HTC board and water temperature switch are contributing to the malfunction.Theres also oil leaking on the customers floor and appears its been leaking over timeOrdering parts needed and marked use on return visit.; ordrng 1 3955728 (Htc control) and 1 3950358 (Water temperature switch)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/13/2021
Arrived on site for range with cracked glass top. Upon arrival I found near front right burner there was a crack running between front to back of glass top along right side. After inspection of burners for any issues I found none that could have led to glass cracking. I replaced glass cooktop and reassembled and tested cooktop on range. Found unit functioning as designed with no issues. Call complete
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Killeen, TX 76549
Al
Job Details: 04/13/2021
Arrived on site to install previously ordered part.R&R the drain pump and tested the unit and unit tested as designed.Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES2
Near Jarrell, TX 76537
Wesley
Job Details: 04/13/2021
Arrived onsite and found unit infinite switch occasionally keeping on-light on. Replaced RR infinite switch. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Hutto, TX 78634
David S
Job Details: 04/13/2021
Arrived on site for wash plate being damaged. I inspected the unit and work area. I found the wash plate damaged at the both causing it to wobble around. I replaced the wash plate and installed a new bolt. I tested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Belton, TX 76513
Jonathan M
Job Details: 04/13/2021
"Arrived on site for a washing machine that?s flashing at DEN code. Inspected unit and work area. Took unit out of demo mode and attempted to run a cycle. Found the unit seemingly trying to drain and would not start the motor. Placed unit in service diagnostics and attempted to run the auto test. The unit would not turn the motor and was stuck in the C3 drain cycle. The unit timed out and gave me an F3(drain pump) error code. Spoke to CS and was advised that the unit ost likely had an issue with the main control as that drives to motor and measures the resistance from the pressure switch. Replaced control and tested unit. Unit began working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Manchaca, TX 78652
Luis
Job Details: 04/13/2021
Arrived on site for led issues. Replaced led module power cycled unit tested led all leds working as designed.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Waco, TX 76710
Jonathan M
Job Details: 04/13/2021
Arrived on site for a dryer that?s making a loud grinding sound. Inspected unit and work area. Confirmed that the customers hearing a loud rattling sound inside the unit. Removed front panel and gained access to the blower wheel housing. Found what appears to be clothing inside the blower wheel house in causing the unit to rattle. Removed clothing and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bertram, TX 78605
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a refrigerator that is leaking in ice box. Found fill cup on icemaker frozen over. Thawed cup and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Seguin, TX 78155
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect oven for not cooking correctly, upon inspection found the unit was heating correctly but the customer was not moving oven racks, instructed customer on proper use. Tested elements and sensors. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Spicewood, TX 78669
Brandon
Job Details: 04/13/2021
"Arrived on site to replace outer panel, studs and screws, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect dishwasher for not starting, upon inspection found the pump not working, replaced pump and motor, all functions returned with no leaks. Complete"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Salado, TX 76571
Tyler
Job Details: 04/13/2021
Im on site for dishwasher not allowing door to open and shut properly according to the customer after a previous repair was done. Upon arrival I found after disassembling the dishwasher that the cause was due to The dishwasher being put back in place and causing part of the side panels to snag on the door spring which popped out of place all I had to do was just remount the door spraying back together to allow tension on the door hinge unit is functioning as designed call complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Lou
Job Details: 04/13/2021
"Arrived on site to inspect range oven door glass broken and burner not working. Upon further inspection, I found the oven door outer glass broken completely out and the handle hanging by one screw. Also found the back right burner not operating due to having the wrong burner cap. Using a burner cap from my van stock (WPW10183370) I installed the cap and tested and the burner is operating as designed. I am ordering the oven door outer glass/trim, nameplate and 2 handle screws and office to schedule return service. No gas leaks detected during service.; ordrng 1 W11176456 (Outer door trim/glass) and 1 WPW10481433 (Nameplate) and 2 W11428245 (Screws)s"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
"Arrived on site and customer states issue has not happened since call back. range has been operating normally, yes control panel ultimately needs to be replaced
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cedar Park, TX 78613
David Z
Job Details: 04/13/2021
"Arrived on site to diagnose oven with damaged glass. Found inner door glass shattered, and glass in the door gasket too. Ordering new door gasket and glass. ; ordrng 1 W11339500 (Inner Door glass) and 1 WPW10162385 (Door gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Killeen, TX 76541
Al
Job Details: 04/13/2021
Arrived on site and inspected washer filling issues.Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Leander, TX 78641
Jonathan S
Job Details: 04/13/2021
"Arrived on site for microwave venthood fan making abnormal noises. Inspected unit and work area. Identified failure. Removed duct from vent hood. Tested fan and found duct at fault. Corrected duct work and retapped. Tested unit, all tested good."
We serviced a
FRIGIDAIRE DRYER
Model AEQ8000FS0
Near Leander, TX 78641
Lou
Job Details: 04/13/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer provided a video of the noise and it sounded like a bearing or the idler pulley. I turned the unit on to test and immediately I could hear the bearing making the screeching noise. I disassembled the unit and found the bearing in badly worn. Also found the idler pulley badly worn. I removed and replaced the both parts and retested and unit is operating as designed without the unusual noises. Cleaned lint from the unit, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78681
David S
Job Details: 04/13/2021
Arrived on site for fridge section having ice build up at the evaporator. I inspected the unit and work area. I found the evap covered in ice. I gained access to the main control and tested the fresh food section evap thermistor. I was showing the thermistor at 60 degrees when invaded in ice. The thermistor is out of range. I cleared out the ice in the evaporator and installed a new thermistor. I retested the thermistor at the control and it is now showing proper resistance. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Round Rock, TX 78664
Kayman
Job Details: 04/13/2021
Arrived onsite to install previously diagnosed parts. I installed the water tube and the valve. I tested the unit and it is working as designed with no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78723
Matthew
Job Details: 04/13/2021
Arrived onsite for refrigerator icemaker not making ice. Unit had produced a few batches of ice then stopped again. Upon arrival put unit in diagnostics and found E5 timed ice maker error. Ran harvest and did complete. Ice room warmer than normal. Ordering evaporator fan motor due to intermittent function. Called tech line for assistance. Recommended Checking for proper air flow after installation of fan motor. Check for blockage in vent from evaporator compartment up to ice maker housing SR#7730499365. Office to reschedule. ; ordrng 1 W11032800 (motor-evap)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Leander, TX 78641
Jonathan S
Job Details: 04/13/2021
"Arrived on site for washer making noises when filling and sensing, doesn?t make sound during agitation or spinning. Performed diagnostics mode and checked fault codes. Found error F7-E6 motor fault. Ran automatic test mode and monitored operation. Ran unit with towels to add weight in attempt to identify noise. Replaced control to address service pointer W11520474. Ran unit again was able to identify noise. Replace motor due to error code . Found failure is with cam and actuator. Removed failed parts and installed new. Assembled unit and tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Elgin, TX 78621
Andy
Job Details: 04/13/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Austin, TX 78704
Scott
Job Details: 04/12/2021
"Arrived on site for unit turning cooling off . Temp checked are normal. Unit passed diagnostics. HV a control had sharp electrical smell . Checked voltages, got fluctuating voltages . Replaced hv control and UI. Reran diagnostics all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakeway, TX 78734
Robert
Job Details: 04/12/2021
Arrived on job for complaints of not washing. Found the wash motor not working. Will need sump and motor to complete. ; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Leander, TX 78641
Lou
Job Details: 04/12/2021
"Arrived on site to inspect microwave broken/damaged parts. Upon further inspection, I opened the unit door and found the turntable plate broken and the support burnt. Removed the late and threw it away and vacuumed the remaining broken glass debris. Lowered the bottom panel and tested the turntable motor and found it open. I am ordering the plate and motor and will return with the support.Unit left unplugged for safety.; ordrng 1 W11367904 (Plate) and 1 W10642989 (Motor)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB2
Near New Braunfels, TX 78132
Noah D
Job Details: 04/12/2021
"Arrived on site to inspect Icemaker for leaking during operation operation at filter housing, replaced filter housing per last visit and found no change, spoke with Paul and found no changed, ordering housing and a correct filter. Office to reschedule ; ordrng 1 F2WC9I1 (FILTER) and 1 W11256498 (HOUSING )"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakeway, TX 78738
Brandon
Job Details: 04/12/2021
"Arrived on site to replace missing ski support on left side of lower basket, after replacing, uni tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hewitt, TX 76643
Al
Job Details: 04/12/2021
"Arrived on site and inspected unusual dryer noises.Confirmed the complaint and found the jokey, belt and rollers were causing the abnormal noise.Removed and replaced all and reassembled the unit and unit tested as designed to customers satisfaction.Job complete Email confirmed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76504
Al
Job Details: 04/12/2021
"Arrived on site and to install previously ordered parts.Checked unit for OIL and found none.I did remove and replaced the defective wash plate.Also removed and replaced the valve.Reassembled and unit wouldnt go past the sensing and wouldnt fill the unit with water.I noticed the wash plate was moving independently from the tub during the sensing cycle.Removed and replaced the stator and unit continued and didnt work as designed.I ran diagnostics and found F6 E3 Communication Error: ACU Cannot hear MCUCALLED
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Georgetown, TX 78628
Lou
Job Details: 04/12/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I connected my gauges to the sealed system and checked pressures and found refrigerant low. Opened the RC doors and could smell refrigerant. Removed the RC evap,cover amid found. The evaporator has a leak and refrigerant on the coils and suction line. I am ordering the compressor, UV drier, access valve, evaporator, CNOTE-3HR JOB. Unit left turned off for safety. No water leaks observed during service, office to schedule return service.; ordrng 1 W10552972 (RC evaporator) and 1 W10832994 (Compressor kit) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JM3
Near Killeen, TX 76543
Tyler
Job Details: 04/12/2021
"Arrived on site for refrigerator not cooling. Upon arrival I found a sealed system had previously been installed including a new compressor, evap coil, and uv dryer. Found compressor, condenser fan, and evap fan all running. Found amperage to compressor was 1.3a. Psi levels were 96 high / -25 low. Checked for uv dye but couldnt pin point external leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78737
Brandon
Job Details: 04/12/2021
"Arrived on site for customer complaint of lights not working in freezer or refrigerator, I found failed module, I replaced module, unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ0
Near Austin, TX 78717
Kayman
Job Details: 04/12/2021
Arrived onsite to install previously diagnosed parts. I installed the main harness and tested the unit. The unit is working as designed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/12/2021
"Arrived on site for a refrigerator that?s not cooling properly. Inspected unit and work area. Found no evidence of any defrost issues on the unit and found a huge ice ball at the evaporator. Checked my amp draw and found unit pulling .798 - .817 A. Found some green/brown marks on the Styrofoam spacer at the evaporator indicating a leak. Spoke to PR and was confirmed that this unit potentially had a leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Harker Heights, TX 76548
Tyler
Job Details: 04/12/2021
Arrived on site for icemaker not working properly. Upon arrival customer stated that icemaker been working fine but their original complaint was that it was Dispensing crushed ice instead of cubed whenever cube was selected. Upon arrival I found that there is a lot of snowy ice build up inside the dispenser shoot at the door and there is also a lot of ice clogging up inside the ice bin not allowing the dispenser flap to open all the way causing dubbed ice to get crushed down. order to install new dispenser motor as well as ice bucket to prevent this issue from happening in the future. Also gave the customer the water filter we were instructed to handover upon diagnosing; ordrng 1 W11185686 (Ice bin) and 1 WPW10353552 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Belton, TX 76513
Wesley
Job Details: 04/12/2021
Arrived onsite and found unit operating with intermittent communication problems. Found unit communication harness partially backed out from ccu. Corrected harness and tested unit. Unit is now operating as designed with no communication problems. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Waco, TX 76705
Jonathan M
Job Details: 04/12/2021
"Arrived on site for a washing machine that is not completing cycles and is flashing at the customer. Inspected unit and work area. Placed China in Service diagnostics and found a F0 E5 (off balance load), F0 E9 (off balance load pause), and F7 E1 (tachometer missing or not communicating). The customer showed me a couple videos of the unit flashing at them when the unit was not completing cycles. I did notice the customer had a mixed load inside of the washer during one of the videos. I called Techline and spoke to Andy . He had me run the unit through an auto test in the unit ran as designed. He advised that he believes the issue to be an issue with the low types and not an actual issue with the unit but did advise if there was an issue with the unit, it would be with the tachometer inside of the shifter. When ahead and replace the shifter and Andy advised me to have the customer run several loads without mixing load types to see if that fixed the issue. Customer start of the cycle and unit was working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Nolanville, TX 76559
Al
Job Details: 04/12/2021
Arrived on site to replace the exact same part that failed.Removed and replaced the rail.Reassembled and unit tested as designed to customers satisfaction.Job complete
We serviced a
MAYTAG MICROWAVE
Model UMV1152CAB
Near Killeen, TX 76549
Tyler
Job Details: 04/12/2021
Arrived on site from microwave not heating. Upon arrival I found that the microwave due to his current installation is unable to be removed from the wall at this time due to the power cord being finished through the drywall and out the top of the cabinet in a way that makes it unaccessible. Office room will need to reschedule once availability of parts is known and after the customer has been able to successfully remove Microway from wall. Also need to inform aHS of limited part availability.; ordrng 1 WPW10126786 (Magnetron) and 1 DE66-90106B (Lever switch) and 2 WP3405-001034 (Switch mi)s and 1 Cnote (Please see attention note from tg)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Moody, TX 76557
Al
Job Details: 04/12/2021
"Arrived on site and inspected ice maker not working.Confirmed the complaint and found the small gear on the ice maker was turning, but not engaging the large gear to cycle the ice maker. removed and replaced the ice maker.Email confirmed job complete."
We serviced a
KENMORE REFRIGERATOR
Model 596.765135
Near Belton, TX 76513
Wesley
Job Details: 04/12/2021
Arrived onsite and replaced the damper which was loud and not always opening properly. Also replaced control for touch panel being unresponsive. Unit is cooling properly and operating as designed. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Belton, TX 76513
Wesley
Job Details: 04/12/2021
Arrived onsite and replaced valve. Unit is now operating as designed without leaking. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Killeen, TX 76549
Tyler
Job Details: 04/12/2021
Arrived on site for refrigerator not opening and shutting correctly on the right side door. Upon arrival I was able to confirm that the right side Freshir door is indeed having issue opening and shutting properly the issue is due to the fact that where the hinge sits on the bottom right side of the door it has caved into the door causing the door to settle on the hinge and properly at this point the hinge itself is still intact but the entire door is going to have to be replaced office to reschedule once availability of parts is known; ordrng 1 W10858426 (Door) and 1 W10366270 (Thimble) and 1 W10612925 (Badge) and 1 W10397055 (Door stop) and 1 W10470155 (Door closyde) and 3 489276 (Screws)s
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Belton, TX 76513
Wesley
Job Details: 04/12/2021
Arrived onsite and found unit installed properly and operating without leaks. Removed dishwasher to inspect more throughly during test. Advised customer that leak may be coming from other plumbing nearby.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/12/2021
"Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. Attempted to jump icemaker and found voltage going to it but the icemaker not running. Replaced icemaker and tested unit. Found a chunk of ice stuck in the fill tube. Chiseled out ice and ran the unit through harvest. The unit harvested and filled as designed. I did advise the customer that if the unit has difficulty making normal size ice, to defrost the unit and fill tube to ensure the unit makes ice properly. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Hewitt, TX 76643
Al
Job Details: 04/12/2021
"Arrived on site and inspected damaged washer lid.Confirmed the complaint and found unit will require a new lid and hinges to complete the repair.Ordering both hinges, screws and the lid.Office to schedule return services due to part availability.Needs more work.; ordrng 1 W11259006 (LID) and 1 WP8563965 (Hinge) and 1 WP8572974 (Hinge) and 4 W11404293 (Screws for hinges)s"
We serviced a
GE MICROWAVE
Model ZEB1226SH1SS
Near McGregor, TX 76657
James
Job Details: 04/12/2021
Performed streem diagnosis. Took photo of damage to liner. Found wave guide has burn marking inside and coming out from behind cover.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Belton, TX 76513
Wesley
Job Details: 04/12/2021
Arrived onsite and found freezer module failed causing light diminishing. Replaced freezer module. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Austin, TX 78704
Scott
Job Details: 04/12/2021
Arrived on site for dryer being louder then normal. Found motor very loud . Replaced motor and blower wheel. Unit is now functioning normally. No lint build up.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Belton, TX 76513
Wesley
Job Details: 04/12/2021
"Arrived onsite and found fresh food evap frozen over. Advised customer that possible need for fan and thermistors. Customer agreed to have unit defrosted and wait to see if symptoms return. In event of call back, return with fresh food evap fan and thermistor harness.
We serviced a
WHIRLPOOL DRYER
Model LER6611PQ0
Near Austin, TX 78738
Brandon
Job Details: 04/12/2021
"Arrived on site for customer complaint of unit not heating, found failed element, as well as dryer plug was burnt at wall outlet as well as plug itself. Ordering element, instructed customer to have electrician replace wall outlet and plug. ; ordrng 1 279838 (Element) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Austin, TX 78724
Matthew
Job Details: 04/12/2021
Arrived onsite for microwave not powering on. Upon arrival unit was not on or responding. Inspected and found no voltage at control. Replaced main control and fuse. Tested unit and still did not turn on. Upon further inspection found open cavity thermostat. Will need to order and replace cavity thermostat. Discussed with SW and additional parts prescreened for returning visit. Office to reschedule ; snapped 2 QuickPics
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Leander, TX 78641
Tommy
Job Details: 04/12/2021
"Arrived onsite for fc and rc door scratched as well as unit having moisture build up. Upon arrival found unit gaskets operating correctly no damage small roll on bottom of both doors, realigned. Found ice door not sealing correctly, ordering ice door and motor. Also found both doors scratched on lining. Ordering both took photos to document. Office to reschedule upon receiving parts.; ordrng 1 WPW10546285 (Dispenser motor) and 1 WPW10504458 (Ice door) and 1 W10800812 (Rc ss skin) and 1 W10800820 (Fc door skin)"