Service History 428

Near Cedar Park, TX 78613
Tommy
Job Details: 12/02/2020
WASHER GE GTW460ASJ5WW Arrived onsite for previously diagnosed parts. Upon arrival found unit lid lock connection was loose. Tightened connections and retested. Unit lid lock tested good. Found unit drain hose was kinked. Pulled unit slightly out to give hose room and tested draining. Unit is currently operating as designed after tightening connections and giving unit hose room to not be linked. Job completed.
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site to diagnose a refrigerator that is not cooling properly. I found freezer not defrosting due to open wire in circuit. Repaired wire and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Scott
Job Details: 12/02/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site ,replaced control,and UI console . Tested unit ,all checked normal . Also ran air flow check all checked normal. No lint build up at time of service. Job complete ."
Near Leander, TX 78641
Tommy
Job Details: 12/02/2020
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for ice maker not cooling. Upon arrival found unit valves were good unit compressor was receiving proper voltage and unit condenser fan was running. Found unit was not pumping refrigerant. Unit will need a silt system done office to reschedule. Quoted customer 1078.33 see quote on SD quick pic. Collected service fee on Cr. Customer is looking into other options but will call if they choose to not go forward with repair.; ordrng 1 CNOTE (SILT SYSTEM TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10605286 (COMPRESSOR )
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Arrived onsite for the refrigerator ice maker not making ice. During testing found that that the fill tube was frozen. De thawed fill tube and found a piece of foam stuck inside the fill tube causing the issue. Removed clog and ice maker tested good. Unit still under construction was not able to leave a LBH. Complete
Near Austin, TX 78735
Kevin
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found right hand side adjuster is broken. Replaced adjusters with kit and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Leonardo
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDTM604KPS0 Arrived on site to test unit for lower rack wheels broken. Ordering new wheels office to reschedule. Customer also complaining about a loud noise couldn’t duplicate noise customer will try to video the noise ; ordrng 2 W11133747 (LOWER RACK WHEELS )s
Near Austin, TX 78732
David Z
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to diagnose washer stuck draining. On arrival plugged in unit and drain pump kept running nonstop. Unit caught in a drain loop. Was able to successfully cancel out the drain cycle and get into diag. Found off balance load code. Reset unit, calibrated and ran 3 diag cycles. Unit is running properly now. Advised customer on how to stop cycles and proper loading. All is working as designed with no leaks found. Call complete."
Near Austin, TX 78758
Scott
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDPE234GPS0 2-1Arrived on site for partially draining dishwasher . Found loop too low and gunk building in drain tube . Tried to clear it out . Ordering both drain tubes . No water leaks detected at time of service. Call to set return .; ordrng 1 8269144A (DRAIN TUBE ) and 1 WPW10545278 (DRAIN TUBE W/ CHECK)
Near Austin, TX 78727
David Z
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to install door to resolve air leak in RC. Installed door and retested. Retested and all is working as designed. Call complete.
Near Lakeway, TX 78738
Luis
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for door closure and ripped gasket. Found mullion divider sitting low on door raised mullion slight rip on gasket gave estimate for gasket replacement
Near Austin, TX 78744
Kevin
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found it is not draining. Found check valve is stuck and after correcting also found garbage disposal was recently replaced and knockout was not removed. After also correcting this washer is running properly. No water leaks from connections at time of service, job complete"
Near Buchanan Dam, TX 78609
Cliff
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW7500GW0 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found loose bolt on rotor assembly. Tightened bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to replace valve for washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Spicewood, TX 78669
Robert
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on job for complaints of not cleaning. Found the wash motor not working. Replaced sump and motor. After replacement test operation no leaks detected at time of service.
Near Elgin, TX 78621
Andy
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Leonardo
Job Details: 12/02/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site to replace manifold. Replaced manifold test unit and unit test good job complete
Near Austin, TX 78722
Matthew
Job Details: 12/02/2020
FREEZER WHIRLPOOL KRFF507HPS00 "Arrived onsite for RC lights and FC lights not operating correctly. Replaced freezer module, tested unit and all LED lights are functioning. Job complete"
Near Austin, TX 78735
Kevin
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and inspected refrigerator and found both freezer handles are loose. And central freezer bin front plastic keeps popping off. Corrected handles and will need a new freezer been shipped directly to the customer to complete repair. Job complete; ordrng 1 D2CW10858802 (D2C Freezer bin)
Near Austin, TX 78703
Leonardo
Job Details: 12/02/2020
OVEN KITCHENAID KHMS2056SSS2 Arrived on site to test unit unit beeping. Found shorted keypad but will need new door.
Near Dripping Springs, TX 78620
Jacob
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit not making low ice and water dispenser is putting out slow stream of water and the light in the freezer and top of the refrigerator are not working. Ordered parts. Office to reschedule. ; ordrng 3 W10695459 (module)s and 1 W10865826 (valve) and 1 W11430645 (VALVE)
Near Austin, TX 78754
Scott
Job Details: 12/02/2020
OVEN WHIRLPOOL WFE525S0JS0 "Arrived on site , ran diagnostics got control error code . Terminal and all connections are good . Ordering control . Please call to set return.; O-emld tckt"
Near Leander, TX 78641
Tommy
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not drying. Upon arrival found dishwasher was not releasing rinse aid. Replaced unit dispenser and tested. Unit tested good. No signs of leaks during service. Job Completed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL WMH31017AS-5 Arrived on site for F1e4 error code displays when attempting to heat something plate spins when door is open. Installed new fuse and microwave immediately blew the fuse again. One of the interlocks must have gotten welded. Ordered two new interlock switches and two more fuses. Also returning with control. Please expedite this request. ; ordrng 2 W10138793 (fuse)s and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not finishing cycle, found control not recognizing actuator, I replaced control and actuator. Unit tested good."
Near Austin, TX 78749
Robert
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of leaks. Found the leak at the point were the tub meets the tub ring. ; ordrng 1 W10371566 (tub) and 1 W11043544 (ring-tub)
Near Austin, TX 78704
Wesley
Job Details: 12/02/2020
WASHER WHIRLPOOL WTW4950HW1 Arrived onsite and found unit had video of grinding noise occasionally during agitation. Was unable to replicate noise. No errors. Found unit spinning and agitating properly.
Near Austin, TX 78701
Luis
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL MFT2776DEM00 Unit will need evaporator ; ordrng 1 W11116006 (EVAPORATOR )
Near Austin, TX 78731
David Z
Job Details: 12/02/2020
DISHWASHER MAYTAG MDBH949PAW3 "Arrived on site to diagnose dishwasher not cleaning well. Customer told me that the water in the unit is almost cold or warm normally, but not hot. Checked the tap and it takes a long time for the water to get really hot. I explained that the unit doesn’t heat the incoming water, heater only comes on if high temp options are used. Ran unit and it’s running fine and no failures were found. Advised they may need to drain / fill if the original fill does not get warm enough. All is working as designed. Call complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for Leaking water from the bottom Large accumulation of ice at top of evap cover. Placed in forced defrost twice to remove as much frost as possible. I could hear the water sizzling and gurgling and water was flowing freely through the drain tube. Ordered new UI and Evaporator motor with heater harness and thermistor for return trip. ; ordrng 1 W11284720 (panel-ui) and 1 WPW10276647 (motor-evap)
Near Austin, TX 78731
Luis
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install parts previously diagnosed. Replaced led control and power supply powered unit on all lights working.
Near Austin, TX 78734
Robert
Job Details: 12/02/2020
OVEN WHIRLPOOL KOSE500ESS04 Arrived on job for complaints of temperature not correct. Calibrated oven to proper temperature.
Near Austin, TX 78750
David Z
Job Details: 12/02/2020
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to follow up on oven calibration. Spoke with customer who said they had several questions on microwave function. Answered several questions about options, heat and grease coming from element and which cycles use the heating element. No repair needed, just advised on use. Call complete."
Near Buda, TX 78610
Jacob
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived onsite for unit making water pool at the bottom of the freezer. Looked at unit, saw water pooling at the bottom of the freezer. Upon further inspection. Found that the drain tube for the freezer was clogged. Removed clog from tube. No issues at this time. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 12/02/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PF6 "Arrived on site to inspect fridge for not dispensing ice, for;d filter frozen, instructed customer to thaw, replaced damper and checked for functions. Compete"
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failing/breaking I removed and replaced the ice maker and tested. Unit is operating as designed. Cycled power to the unit to reset control. No water leaks observed during service, job completed."
Near Austin, TX 78717
Kayman
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived onsite for microwave making rattling noise. Upon inspection I found the MW making a abnormal rattle while cooking. The fan will need to be replaced. While in component activation I had a cavity temp sensor error pop up so I will return with the microwave control also. Micro control (W11110951); ordrng 1 W11110951 (cntrl-elec)
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
RANGE WHIRLPOOL WFG505M0BS2 Arrived onsite for the oven light not working. During testing found that the build had broken off into the socket. Was able to remove the broken bulb from socket and installed customer provided bulb and light works good. Complete
Near Austin, TX 78730
Wesley
Job Details: 12/02/2020
COOKTOP KITCHENAID KCGS556ESS Arrived onsite and found unit needed adjustment to the valves to be able to simmer. Will need jewelers flat head key to access the valve adjustment. Tech will need to return With tool to adjust for simmer. Proper orifaces are installed ; ordrng 1 TECHTOOL (VALVE ADJUSTMENT DRIVER)
Near Georgetown, TX 78633
Lou
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID WRX735SDBM02 "Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and shaped it with my heat gun. Tested the seal on the door and the unit is operating as designed. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Robert
Job Details: 12/02/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Arrived on job for complaints of lower spray arm damaged. Confirmed the lower spray arm damaged. ; ordrng 1 154754302 (NOZZEL) and 1 5304506740 (spray arm)
Near Buda, TX 78610
Jacob
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for unit still giving replace filter light. Called Techline. Suggested to change the controls and possibly the filter switch once again. Got sr#7729410281. Office to reschedule. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11384469 (SWITCH) and 1 W11387386 (UI PANEL)
Near Pflugerville, TX 78660
David S
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for icemaker making slow ice. I inspected the unit and work area. I temp tested the freezer and found it at 32 degrees. I inspected the fresh food evap and found no ice build up. I gained access to the freezer evaporator and found no frost pattern. I tested the evap fans and I found the freezer evap fan no coming on. I replaced the evap motor and found it working. I put the unit into test 6 and found the freezer evaporator not forming a frost pattern. I am ordering a sealed system, compressor, UV dryer, access port, rc evap and fc evap. I am also ordering authorization. Th office will reschedule.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAP) and 1 WPW10143759 (UV DRYER ) and 1 WPW10608485 (FC EVAP)"
Near Austin, TX 78722
Matthew
Job Details: 12/02/2020
OVEN WHIRLPOOL KOCE507ESS09 "Arrived onsite to replace previously diagnosed parts. Replaced TOD , tested unit and unit heated to 350 degrees with no issues. Job complete"
Near Pflugerville, TX 78660
David S
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to install previous diagnosed part. I gained access to the microwave control and I replaced new. I tested the hood light and it is now working as designed. Job complete.
Near Austin, TX 78732
David Z
Job Details: 12/02/2020
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site to diagnose cooktop with no function. Customer said a pot had boiled over, they saw a flash and unit stopped working. Found power going to unit is good, breaker good. Tested voltages at the unit and verified voltage at burners and panel. Panel not coming on likely due to fried module / controls.(new modules, new control) Informed customer I need to get the display on first before I can test all burners and see if we need all parts. If we need to order parts we would need these - WPW10396615 control, W10885135 module, W10857233 module.
Near Tow, TX 78672
Cliff
Job Details: 12/02/2020
WASHER MAYTAG MVWB835DW5 Arrived on site to replace valve assembly for washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78744
Kevin
Job Details: 12/02/2020
DRYER WHIRLPOOL WED560LHW1 "Arrived on site and inspected dryer and found it is running normally. Disassembled dryer and inspected all components and did not find any issues. Felt seal has already been added to this dryer. Service pointer W11378591A is not applicable to this dryer it is not fall within the serial number range. Material cannot be added underneath motor mount without having a new motor, fan blade housing and fan blade on hand. There is not enough slack even after removing motor clamps to access motor mount screws to the bottom of the dryer., job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KSSC42QTS03 "Arrived on site to replace control board kit, after replacing, unit tested good."
Near Driftwood, TX 78619
Jacob
Job Details: 12/02/2020
WASHER MAYTAG MVWX655DW0 "Arrived onsite for unit not agitating. Put unit in test mode. Heard noise coming from the wash plate. Upon further investigation, found that the gear CS end wash plate was both stripped. Needed to replace gear case, wash plate, cam, actuator, and tub. AHS was contacted onsite. Let AHS know of repairs.
Near Briarcliff, TX 78669
Robert
Job Details: 12/02/2020
OVEN WHIRLPOOL WOS51EC7HS01 Arrived on job for complaints of flames too high. Confirmed flames too high. Adjusted flames to proper level.
Near Austin, TX 78727
David S
Job Details: 12/02/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer not draining properly and tripping the breaker. I inspected the unit and work area. I found the customer has the washer plugged into a non-GFCI outlet and it is not tripping the breaker any more. I ran diagnostics and found no error codes. I ran a test cycle and found it operating as designed. I inspected the filter and found it broken full of debris not allowing proper draining. I replaced the filter, with one I had on hand W11319788 and cleared everything out of the water pump. I retested the unit and found it draining properly. Job complete."
Near Austin, TX 78717
Kayman
Job Details: 12/02/2020
OVEN KITCHENAID KOST100ESS01 Arrived onsite to install previously diagnosed parts. After installing the thermal fuse and console I found the cooling fan did not come on during preheat. I went to component activation through diagnostics and the fans still did not respond. I accessed the main control and attempted to to spin the fan by hand and I found the fan was binding or did not spin as designed. I recommended replacing the upper cooling fan and main control. Ordering blower; ordrng 1 W11179310 (cntrl-elec) and 1 W11245567 (blower)
Near Georgetown, TX 78628
Lou
Job Details: 12/02/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site to inspect washer error codes. Upon further inspection, the customer advised that the error code F8E1 appeared on the display. He advised that he removed the water hoses and vacuumed the inlet valve screens out as they had a sandy substance in them, but could not get the error code to go away. I placed the unit in diagnostics showing error code F8E1, F5E2, F5E3, F3E2. Cleared the codes and continued with testing. The unit operated as designed. Following the tech sheet for the error codes, I tested the unit with each error code and found no issues within the unit. Retested the unit and it operated as designed with no further error codes. Ran a small load test with the unit and it operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78747
Luis
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for freezing in fresh food found air migrating from damper with damper closed,replaced damper,removed water reservoir defrosted water reservoir tested water dispenser unit working as designed. ; used 1 2300868 (FITTING) from stock"
Near San Marcos, TX 78666
Richard
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found that the leak is coming from the drain hose it has a hole in it. Will need to replace drain hose. Ordering parts and office to schedule ; ordrng 1 WPW10545278 (drain hose)
Near Austin, TX 78738
Brandon
Job Details: 12/02/2020
DRYER WHIRLPOOL WED9400SW0 "Arrived on site to replace failed element, thermal fuse, and cut off, after replacing, unit tested good."
Near Burnet, TX 78611
Cliff
Job Details: 12/02/2020
DISHWASHER WHIRLPOOL MDB9979SKZ0 Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found debris in drain pump. Removed debris and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Liberty Hill, TX 78642
Lou
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator leaking water from the ice maker. Upon further inspection, I found ice pieces at the opening of the RC ice maker where it had leaked. Also found a large amount of ice built up under the ice bin where the water from the ice maker had leaked. I placed the unit in diagnostics and tested the ice maker and it harvested and filled for approximately 7 seconds as designed with no leaks (intermittent). I tested the water pressure and found it to be 50psi. From previous repairs evolving from this same issue, I am ordering the user interface. I advised that I would go ahead and order the UI No water leaks observed during service.; ordrng 1 W11387387 (USER INTERFACE)"
Near Leander, TX 78641
Lou
Job Details: 12/02/2020
COOKTOP WHIRLPOOL WCG97US6HS00
Near Belton, TX 76513
Tyler
Job Details: 12/02/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for stove that would create a loud noise and the fan was turned on during convection bake in mode. Upon further inspection I found that the washer and nut that is supposed to stay permanently mounted to the propeller motor was broken causing the fan blade to wobble. I installed a new fan motor and reassembled the unit verify that it was functioning as designed the fan blade and motor no longer make a loud rattling metal on metal noise. Call complete
Near Waco, TX 76701
Jonathan M
Job Details: 12/02/2020
WASHER MAYTAG MHW8630HW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced dispenser drawer assembly and tested unit. Unit is working as designed. Call complete.
Near Killeen, TX 76541
Tyler
Job Details: 12/02/2020
DRYER WHIRLPOOL WED5100VQ1 Arrived on site for dryer not working properly. Upon arrival customer stated the timer knob and broken off the timer and they couldn’t turn the dryer on. After replacing timer I was able to verify the door switch was working as designed. Rest of unit heats up great and is functioning well. Call complete
Near Temple, TX 76502
Tyler
Job Details: 12/02/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to install previously diagnosed main control high-voltage board and main harness assembly. After installing the needed parts I was able to retest unit and verify that everything is now functioning as designed and informed customer That unit will take at least 24 hours before the temperature stopped fluctuating and are stable at the factory settings. Call complete
Near Killeen, TX 76549
Tyler
Job Details: 12/02/2020
RANGE WHIRLPOOL RF265LXTB3 Arrived on site for range Needing a previously diagnosed front right infinite switch. After installing the needed part I was able to reattach the unit and verified that the burner element is working as designed and it’s not needed and the rest of the range is working perfectly and the front right burner now fluctuates the heat depending on where the knob is positioned as designed. Call complete
Near Clifton, TX 76634
Jonathan M
Job Details: 12/02/2020
WASHER MAYTAG MVWC465HW2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and placed unit in an auto test. Unit is working as designed. Call complete.
Near Austin, TX 78727
David S
Job Details: 12/02/2020
DRYER WHIRLPOOL WED6620HC1 "Arrived on site for dryer taking more than one cycle to dry and console not responding properly. I ran the unit on timed dryer and found it to have poor air flow, I removed the dryer from the vent and found air flow improved. While powered on in standby the console started to make selection on its own. I am ordering the console and returning with main control to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11351728 (CONSOLE)"
Near Austin, TX 78717
Kayman
Job Details: 12/02/2020
DRYER WHIRLPOOL WGD6620HC1 Arrived onsite to install previously diagnosed parts. I installed the burner assembly. I left the gas valve on while I reassembled the unit and did not detect any gas smell. I tested the unit and the unit is working as designed at this time. Job complete.
Near Killeen, TX 76549
Tyler
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator that had LEDs that stopped working on the inside. Upon arrival I found that the LEDs were receiving the proper voltage but the bulbs burnt out. Office will need to reschedule after we are able to determine when the new LED light assemblies will come in due to being out of stock. Customer did state that this problem has been repaired in the past and it was only repaired about six weeks ago so will also need to order the main control as a back up to prevent this from happening; ordrng 1 CNOTE (AHS AUTHO NEEDED) and 1 WPW10397958 (cntrl-elec) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Buda, TX 78610
Jacob
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite to service unit after thawing. Found that the fan isn’t working as it should to provide the refrigerator with cold air. Ordered parts and sealer gum to seal along the bottom of the evaporator and possibly other areas. Office to reschedule ; ordrng 1 212643 (sealer-gum) and 1 W11087438 (motor-evap)
Near Austin, TX 78747
Leonardo
Job Details: 12/02/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near McQueeney, TX 78123
Noah D
Job Details: 12/02/2020
COOKTOP WHIRLPOOL WCE55US0HS01 "Arrived on site to inspect cooktop for frosted glass, upon inspection found the glass covered with residue from either pans or water burning. Took pictures. Job complete"
Near Austin, TX 78733
Robert
Job Details: 12/02/2020
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on job to replace previously diagnosed parts. No change after replacement customer said previous technician ordered valve. ; ordrng 1 W11246817 (valve-brnr)
Near Killeen, TX 76549
Tyler
Job Details: 12/02/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWS00 Arrived on site for icemaker that would not dispense ice out of the freezer door. Upon arrival and after the symbol in the unit I found the auger motor that controls the ice bucket was rusted out and the ice bucket itself was also Ruston needed to be replaced because the auger arm inside the bucket is stuck and not allowing for a proper movement. Office will need to reschedule once we get authorization from American home shield for part replacement and do to parts being out of stock.; ordrng 1 CNOTE (AHS AUTHO NEEDED) and 1 W10204465A (ice-contnr)
Near Georgetown, TX 78626
Tommy
Job Details: 12/02/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for microwave sparking. Upon arrival found unit rack had damaged microwave coating causing sparking and damaged. Showed customer in used care guide that you should only use rack for level 2 cooking. Painted over damaged area and let customer know to please give it time to dry. Job Completed.
Near Waco, TX 76706
Jonathan M
Job Details: 12/02/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced gas regulator and tested unit. Unit is still doing the same thing where the spark igniter is trying to ignite but no gas is coming into the broiler or bake element sections. advised to bring the control, spark module, and igniter for next visit. Ordering control and office will need to contact customer about reschedule day due to out of stock parts.; ordrng 1 W11258611 (cntrl-elec)"
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/02/2020
DISHWASHER MAYTAG MDB4621AWB0 Arrived on site for dishwasher not turning on. Upon further inspection of the unit I found that the reason the unit was not turning on was due to the main control board protective thermal fuse that keeps it from overheating had broken. I did find that the unit was receiving 120 V but due to the fuse breaking the main board was not receiving any of that power. I then replace the thermal fuse and was able to read some of the unit and test and verify that everything is now functioning as designed at the unit Phils drains and agitates as needed.
Near Dripping Springs, TX 78620
Robert
Job Details: 12/02/2020
WASHER WHIRLPOOL KDTE334GPS0 Arrived on job for complaints of wet dishes. Tested sensor and found its out of range replace sensor. After replacement test operation no leaks detected.
Near Austin, TX 78750
Kayman
Job Details: 12/02/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite to install previously diagnosed parts. I installed the freezer led module but the flickering was still present and I found one of the upper led modules around the filter was out. Ordering module harness for repair and returning with led driver ( Module (W11205082); ordrng 1 W11205082 (module)
Near Lakeway, TX 78734
Brandon
Job Details: 12/01/2020
OVEN JENN-AIR JJW3830DP01 "Arrived on site for customer complaint of UI console not responding. Found failed UI console. Ordering console; ordrng 1 W11232121 (Console) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78724
Matthew
Job Details: 12/01/2020
WASHER MAYTAG WFW5620HW0 Arrived onsite to replace previously diagnosed parts. Office swapped residents washer and could not find the unit needing repair.
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/01/2020
REFRIGERATOR GE PSHS6TGXBDSS "Arrived on site for refrigerator with water dispenser not working. Upon arrival customer stated the water was coming out but spitting, and there was a very loud noise when dispensing. Customer also stated he recently installed a new water filter. Tested unit and found that the water filter housing was restricting pressure and causing loud sound. . ; ordrng 1 WR17X22072 (FILTER HOUSING AND TUBE)"
Near Austin, TX 78737
Leonardo
Job Details: 12/01/2020
VENTHOOD WHIRLPOOL KVWB606DSS2 Arrived on site to test unit for blower not working. Test unit and found bad blower will order new blower will need 2 man office to reschedule. ; ordrng 1 2MANJOB (2 MAN JOB ) and 1 W11106377 (BLOWER )
Near Pflugerville, TX 78660
David S
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site for dishwasher leaking. I inspected the unit and work area. I put the unit through diagnostics and found fault code f9e1 diverter valve. I ran th unit through a diagnostics cycle and found it leaking from the diverter valve. Job complete.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/01/2020
REFRIGERATOR MAYTAG MBF2258DEM00 Arrived on site for WATER POOLING UNDER FREEZER DRAWER AND LEAKING ONTO FLOORRemoved drain tube and found tube clogged with debris. Coils were partly frozen and drain was iced over. Installed new drain tube and steamed away ice build up. Placed fridge in force defrost o eliminate any additional frost inside. Fridge drain tube is draining as designed. Fridge cooling as designed. No leaks detected. Job completed.
Near Canyon Lake, TX 78133
Richard
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived onsite for the refrigerator not cooling. During installation of evaporator found that the refrigerator is a lock ring system. Will need a lock ring kit and a sealed system tech with lock ring experience to do the repair. 2 hrs needed for repair. Ordering a lock ring kit. Office to schedule. ; ordrng 1 LOCKRING (LOCK RING KIT )
Near Austin, TX 78726
David S
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previous diagnosed part. I gained access to the led light in the freezer. I removed the light and replaced it with new. All the lights are now coming on. Job complete.
Near Austin, TX 78737
Brandon
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW57ESVW1 "Arrived on site to replace timer and switch, found new timer in box was broken, ordering timer I replaced switch. ; ordrng 1 WPW10177827 (Timer) and ) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78737
Leonardo
Job Details: 12/01/2020
DISHWASHER GE DDT575SSF6SS Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit test good job complete.
Near Pflugerville, TX 78660
Scott
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool fridge . Compressor is running found very week frost pattern . After running fridge for 15-20 min frost only got as far as frost 2-3 fins on evap . Ordering compressor evap UI drier ,service port. Weigh 3 hrs . No water leaks detected at time of service. Please double check entitlements.; ordrng 1 3HRS and 1 SERVICEPORT and 1 UVDRIER and 1 W10570565 (EVAP) and 1 W10798720 (COMPRESSOR )"
Near Jonestown, TX 78645
Lou
Job Details: 12/01/2020
WASHER WHIRLPOOL MHW6630HC0 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking at the bottom left corner and per service pointer #W11481731, I removed and replaced the dispenser assembly and tested the unit. Unit is operating as designed with no leaks. Job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for icing up the evap, upon inspection found the drain pan bowed and causing ice build up, replaced drain pan and customer showed me a issue with water dispenser. Ordering upper valve and cover due to melted area. Office to reschedule ; ordrng 1 W10341329 (VALVE ) and 1 W10501260 (COVER)"
Near New Braunfels, TX 78130
Jacob
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for unit leaking water. Tested unit. Found that leak is coming from the drain hose. Replaced drain hose. Tested unit. Unit test good. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of noise. Ran diagnostics and found cam defective replaced cam. After replacement test operation and no leaks detected.
Near Kingsland, TX 78639
Cliff
Job Details: 12/01/2020
RANGE KITCHENAID KCGC506JSS00 Arrived on site to diagnose a range with burners that are not operating properly. Tested unit and found right front and left front burners were not converted fully. Conversion kit will be needed to complete repairs. Office to research kit and return appointment.; ordrng 1 RESEARCH (LP CONVERSION KIT.)
Near Kingsland, TX 78639
Cliff
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker was leaking causing large clumps of ice in ice container. This has damaged ice container. Ice container, icemaker, and valve will need to be replaced to complete repairs. Office to autho call and set return appointment due to part availability.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 WPW10558424 (ice-contnr)"
Near Robinson, TX 76706
Jonathan M
Job Details: 12/01/2020
DISHWASHER GE GDF540HGD0BB Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced heater and control board and tested unit. Unit still would not heat. Spoke to CS and was advised that the issue is primarily going to be caused by the flood switch due to the thermistor that’s inside of it. Ordering part and office will need authorization for repair. ; ordrng 1 WD21X10519 (switch flood)
Near Canyon Lake, TX 78132
Noah D
Job Details: 12/01/2020
VENTHOOD WHIRLPOOL WVW7336JS0 "Arrived on site to inspect venthood, spoke with builder and found no issue with vent. Complete"
Near Austin, TX 78717
Kayman
Job Details: 12/01/2020
WASHER MAYTAG MAH4000AWW Arrived onsite for washer making loud noise during operation and not spinning clothes in correct timeframe. Upon inspection I found that while in spin the washer makes a very loud scratchy rumble sound consistent with a failed bearing. I also found the boot warped and very dirty/grimy causing water to pool in the front. I recommended a full tub job replacing the outer tub and bearing assembly along with the boot. No leaks detected during time of service. Job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 12/01/2020
DRYER WHIRLPOOL MEDB766FW Arrived onsite for the dryer not heating properly. During testing found that the thermistor on the heating element was no good. Replaced it and dryer is working good and heating. Complete