Service History 428 - Appliance Express

We serviced a

WHIRLPOOL VENTHOOD

Model KXU8036YSS1

Near Austin, TX 78737

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for blower not working. Test unit and found bad blower. Replaced blower. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GBS

Near Cedar Park, TX 78613

Kimo

Job Details: 08/12/2022

Arrived onsite for dishwasher not washing dishes. Upon inspection I found that the unit had a motor not running code and when I performed a diagnostics cycle the motor did not come on. I installed new Sump&motor and tested unit and found unit operating as designed no leaks. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FIEM01

Near Cedar Park, TX 78613

Kimo

Job Details: 08/12/2022

Arrived onsite for refrigerator not making ice. Upon arrival I performed Temp test and found temps in Ice box at 7. I check door harness and found that it was good. I attempted to perform a harvest test and found the the ice maker was not harvesting. I installed new icemaker and tested unit and and found that the unit was operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Austin, TX 78759

Scott

Job Details: 08/12/2022

"Arrived on site for washer not drying properly . Ran diagnostics got mismatch UI controls, and lid switch . Found not responding or powering up. Checked and found Bad outlet , neutral and hot reversed . Used other outlet and unit passed diagnostics wash. Recommended to have maintenance or electrician look at outlet . No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG MICROWAVE

Model MMV5220FZ2

Near Austin, TX 78750

David S

Job Details: 08/12/2022

"Arrived on site to install previous diagnose parts. I gained access to the interlocks and replaced them with new. I reassembled the unit and tested it. It is now working as designed. Job complete."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, TX 78737

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for broken front glass replaced glass. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Georgetown, TX 78628

Lou

Job Details: 08/12/2022

"Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. I ran the unit in a normal wash mode and the unit failed to dispense water into the tub. I checked the valve under the sink and found the valve not turned on all the way. Once I opened the valve fully, I retested and the unit is operating as designed. I advised the customer of my findings. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Georgetown, TX 78628

Lou

Job Details: 08/12/2022

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F3E1. Cleared the code and continued with testing and the unit drain pump would not turn off. Following the tech sheet, I tested the water level sensor, harness and control and found the sensor to be bad. I removed and replaced the sensor and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX305ESS1

Near Bee Cave, TX 78738

Luis

Job Details: 08/12/2022

"Arrived on site for no ice. Power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle icemaker running.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, TX 78738

Luis

Job Details: 08/12/2022

Arrived on site for water leaking and no lights. Diagnosed defective led modules per service pointer installed updated led modules in both sections all leds working as designed. Found clogged drain in fresh food section cleared obstruction in drain.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Georgetown, TX 78628

Paul

Job Details: 08/12/2022

Arrived onsite for a washer not spinning the clothes out and leaving them wet at the end of a cycle. Mr stated it happens with larger loads like towels. I found a stored F8E1 error. I found the second cold valve not passing much water. Other than the cold valve the unit was working as designed. I replaced the valve and tested the machine. Unit is working as designed. There were no water leaks present at the time of service.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

"Arrived on site to diagnose range that had error on console. Tested unit and found functions seem fine, but there was a code for stuck key in the control, and also what looks like dead pixels.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYB5

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

"Arrived on site to diagnose dishwasher not draining. Tested unit and could hear debris rattling in the drain pump. Drained unit and removed drain pump and found a couple small pieces of glass. Removed and tested again, unit still not draining. Removed drain hose and vacuumed drain hose and tested. Found unit is now draining properly. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS00

Near Austin, TX 78733

David S

Job Details: 08/12/2022

"Arrived on site for icemaker not producing and making a noise. I inspected the unit and work area. I found the icemaker house incased in ice. I cleared the ice and jumped the ice maker, I found the wheel twitching and making a noise. I installed a new ice maker.

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW3

Near Austin, TX 78733

David S

Job Details: 08/12/2022

Arrived on site for washing machine not spinning. I inspected the unit and work area. The customer stated the washing machine filled with water but wont drain or spin. I gained access to the lid switch harness. I jumped the lid switch and found the unit would drain and spin. Indicating the lid switch is bad. I installed a new switch. I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Georgetown, TX 78626

Paul

Job Details: 08/12/2022

Arrived onsite for a washer with an F5E3 door lock error. I found a failed door latch. I replaced the latch and ran the diagnostics cycle after clearing the error code. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4800X02

Near Driftwood, TX 78619

Justin

Job Details: 08/12/2022

Arrived on site for a washing machine that was rusting and unbalanced. Upon further inspection I found the underside of the lid rusting. I then tested the units suspension and found it bad. I gained access to the bottom of the unit and found the gearcase in good shape. This indicates just bad suspension rods. I installed the suspension rods and test the unit. I found the unit now as designed and no leaks were observed at the time of service. Call complete.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Hewitt, TX 76643

Jonathan M

Job Details: 08/12/2022

"Arrived on site for a dryer that has no power. Inspected unit and work area. Turned the unit on and attempted to start a cycle. Found the unit tumbling and heating as designed. The customer advised that a couple days ago, the unit wouldnt even turn on. The customer and I test the unit eight times to ensure that the unit was working properly. I asked the customer about whether or not they had any electrical power outages or surges. The customer advised they get power issues all the time. I did advise the customer that it is most likely that they are either have a failing breaker or an electrical supply issue. The unit is working as designed.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Austin, TX 78749

Kevin

Job Details: 08/12/2022

"cArrived on site and inspected range and found upper oven bake igniter has failed. After replacement oven is heating properly, took one picture, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXSA01

Near Georgetown, TX 78633

Lou

Job Details: 08/12/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I removed the ice maker to inspect and found the heating element on the bottom the tray had shorted and cracked the tray and water leaked into the motor housing shorting the motor. I replaced the ice maker and cycled power and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Georgetown, TX 78633

Lou

Job Details: 08/12/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW2

Near Round Rock, TX 78681

Kimo

Job Details: 08/12/2022

Arrived onsite for refrigerator that is frosting up in the freezer section. Upon inspection I found that there were some air gaps in the cabinet between the out and inner skin at the door I sealed them up with silicone. Upon further inspection I found that the drain tube was frozen I cleared the tube and removed the ice that was built up in the feed vent to the refrigerator section returning air flow to it. And I sealed up and other gaps that I could fined. Unit now operating as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Austin, TX 78728

Matthew

Job Details: 08/12/2022

Arrived onsite for hood light malfunctioning. Upon arrival inspected unit. Found socket failed. Replaced socket and sold customer replacement bulb. Tested unit and unit is functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Austin, TX 78731

Luis

Job Details: 08/12/2022

"Arrived on site for cooling complaint. Found ice build on evaporator cover,called tech support for on going issue per tech support

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Austin, TX 78744

Kevin

Job Details: 08/12/2022

"Arrived on site and inspected range and found several knobs are broken, and valve stems are damaged but still working. "

We serviced a

INGLIS DRYER

Model IED4400VQ1

Near Austin, TX 78748

Kevin

Job Details: 08/12/2022

Arrived on site and inspected dryer and did not find any internal shorts. breaker will tripped immediately when dryer is plugged in. All components on rear dryer check good either harness or motor is causing breaker to trip

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ00

Near Buda, TX 78610

Kevin

Job Details: 08/12/2022

Arrived on site and inspected refrigerator and found dispenser is not operating. Found power to valve valve is not actuator. after replacing valve it is now running but water is still not being dispensed. Removed water filter and water will now dispense properly. Either water filter is defective or water filter housing has failed. Customer will attempt a new filter

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

Arrived on site to test unit for customer concern about bike getting hot. Found correct bulb is being used and advised customer bulbs tend to get hot. Unit received proper voltage.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Wimberley, TX 78676

Andrew

Job Details: 08/12/2022

"Arrived on site to test unit for water accumulating on bottom of RC. Found drain tube was clogged. Cleared drain tube, tested unit, unit working as designed. Customer also stated bottom FC door gasket came loose. Re inserted gasket and placed small bead of caulk to prevent from popping out again. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW1

Near Wimberley, TX 78676

Andrew

Job Details: 08/12/2022

"Arrived on site to test unit for loud grinding sound. Found belt was ripped and idler was seized. Replaced belt, idler and rollers. Unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for no drain, tested unit found water filling but not draining, sound like the pump is trying to turn on, removed bottom plate and found connection to drain pump very loose, secured connection properly, tested unit, unit is now draining, put it through diagnostics found all components engaging properly no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Austin, TX 78746

David S

Job Details: 08/12/2022

Arrived on site for washing machine saying low detergent. I inspected the unit and found no fault codes. I explained to the customer about the load and go feature and if it is set to be used the container in the drawer needs to be filled. I walked the customer through how to use the unit.The unit is working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manchaca, TX 78748

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for blower making noise. Test unit and found trash stuck in blower blades. Removed trash test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78724

Joe Z

Job Details: 08/12/2022

"Arrived onsite for error code F -3 . Upon arrival test unit and got error codes F2-E1 shorted key, F3-E0 open oven sensor. Need to replace control and sensor. Replaced oven sensor and control test unit. All 4 cooktop burners and oven heated as designed. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78723

Joe Z

Job Details: 08/12/2022

Arrived onsite to install previously diagnosed parts. Replaced rollers. Test unit and unit operates as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78723

Joe Z

Job Details: 08/12/2022

Arrived onsite for Detergent dispenser door is not staying closed . Upon arrival inspected unit and found dispenser has failed. Need to replace dispenser. Replaced dispenser and test unit . Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

Arrived on site to install all previously diagnosed parts. Installed new door skin and new door handle. Unit is now as design job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Belton, TX 76513

Jonathan M

Job Details: 08/12/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site to install previously diagnosed parts, installed harness and control. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for dishwasher inspected unit and work area. Tested unit and found no power. Tested voltage at the outlet and it was dead, unit is on a GFCI outlet. Went to breaker and found it tripped , reset the breaker and tested unit and found everything operating as designed. Inspected the main control and the UI for any corrosion and it was good inspected all wiring and found it good. I explained to CX that these outlets with GFCI breakers dont like the loads and from time to time they will have to be reset. Unit is operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

Arrived on site to install previously diagnosed parts for cooktop. Inspected unit and work area. Tested unit and found the simmer burner not staying on when lowering the flame to simmer. Inspected the burner head and looked good so I inspected the simmer orifice and was clogged I used my tool to clean it out and then test. Unit is operating as designed and no parts where needed. No leaks observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for dishwasher not heating, inspected unit and work area. Tested unit in diagnostics and there was no error codes, ran a test cycle and everything tested good. I instructed CX how to use heat dry and rinse aid. Unit is functioning as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found stored error codes 4-3 7-1 6-4. I then ran a test cycle and no wash motor response. Had a faulty sump and motor. Replaced wash motor and tested. Unit is now operating as designed., no leaks where observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Austin, TX 78732

Justin

Job Details: 08/12/2022

Arrived on site to install the LED modules per the special project. I installed all LEDs and they began working as designed. Call complete.

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC4FS1

Near Austin, TX 78703

Scott

Job Details: 08/12/2022

"Arrived on site for for no light on vent hood . Checked voltage and found led driver had failed . Replaced driver , lights and vent fan are functions properly. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, TX 78759

Scott

Job Details: 08/12/2022

Arrive on site for dryer powering but not tumbling . Found pulley on motor had been cut off bye belt . Replaced pulley (8066184) from truck stock and belt . Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Lockhart, TX 78644

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for not cooling properly, customer stated a week ago he opened freezer and everything was thawed out, tested unit found RC and FC temps within range and unit is functioning, control,start device with capacitor was replaced, for precautionary reasons replaced harness is freezer and thermistor in RC from car stock, part number w10316760, called tech line to document, tech one stated nothing else could be replaced, we would need to catch the unit in failed state to determine which part is failed SR#7734347754, at this time unit is functioning as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

"Arrived on site to replace moisture sensing electrodes, harness and thermistor. Ran diagnostics and found unit running as designed. Replaced parts any way as a precautionary. Unit is working properly. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

"Arrived on site to test unit for magnet not catching properly preventing ice bin from pulling out with door. Replaced magnet, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near San Marcos, TX 78666

Andrew

Job Details: 08/12/2022

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Austin, TX 78737

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for unit not starting. Test unit and found latch stuck on close positin. Secured latch test unit and unit tastier good job complete.

We serviced a

GE RANGE

Model JGP3530SL1SS

Near Austin, TX 78737

Leonardo

Job Details: 08/12/2022

Arrived on site to replace igniter harness and orifice holders and knobs. Test unit replaced all parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Cedar Park, TX 78613

Kimo

Job Details: 08/12/2022

Arrived onsite for dryer where the customer saw a flame coming through is the drum vet. Upon inspection I found that the vent tube was kinked and it also has a hole In it. Upon further inspection I found that the unit was filling with lint and some if it had caught fire. I cleared all the lint and installed the harness and tested the unit and found all good. I advised customer to replace the vent tube and have the houses vet cleared before using the unit..W13SPN1WL1. I call safety and told the of my findings Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78758

David S

Job Details: 08/12/2022

Arrived on site to install previous diagnose parts. I installed a new capacitor. I tested the unit and found it working properly. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78758

David S

Job Details: 08/12/2022

Arrived on site to install a new heating element. I verified the model and serial number are within range of service pointer W11540964. I Installed the new heating element according to the service pointer ter. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manor, TX 78653

Matthew

Job Details: 08/12/2022

"Arrived onsite to replace damaged microwave wrap. Uninstalled unit, replaced wrapper and re installed. Tested unit to insure function. Unit is functioning properly. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Austin, TX 78727

Scott

Job Details: 08/12/2022

"Arrived on site , replaced evap motor with harness , evap support and drip pan . Ran diagnostics all checking normal. No water leaks detected at time of service.

We serviced a

WHIRLPOOL COOKTOP

Model KCES550HSS

Near Leander, TX 78641

Vincent

Job Details: 08/12/2022

"Arrived on site for cooktop, inspected unit and work area. Tested unit and had no power. Removed cooktop glass and gained access to power wires and had no voltage. I tested the thermostat and found it good. Checked the breakers and found the breaker for cooktop tripped so I switch it back on. I tested all burners and unit was operating as designed explained to CX if they use bigger pots on the right front burner that what the actual size of the element is it can over heat the thermal fuse and trip the breaker. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78759

Scott

Job Details: 08/12/2022

Arrived on site replaced element. Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Manor, TX 78653

Matthew

Job Details: 08/12/2022

Arrived onsite for range panel loose. Upon arrival inspected unit. Found upper panel loose. Found screws in rear not tightened. Secured Screws . Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for unit giving F3 error code. Found purple wire for sensor not connected at control board. Secured connection test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 08/12/2022

Arrived on site to test unit for customer smelling gas when oven is on. Test unit and found no gas leaks at all found gas smell normal smell when oven ignites to maintain temperature job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS04

Near Austin, TX 78739

Luis

Job Details: 08/12/2022

"Arrived on site found defective crisper drawer slide,replaced slide."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78738

Luis

Job Details: 08/12/2022

"Arrived on site. Ice in icemaker tray,ran harvest test passed dumped ice,tray returned to home position and filled with water. Adjusted temperature setting in freezer."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Austin, TX 78736

Kevin

Job Details: 08/12/2022

"Arrived on site and found F9E1 saved error, ran diagnostic and all functions are operating properly. Found pads on inside of washer cabinet are torn on right side where an unbalanced load has caused tub to make contact. Found customer is not using HE detergent, explained how too much or incorrect detergent can cause washer to error. Also explained correct loading, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QMB01

Near Georgetown, TX 78628

Paul

Job Details: 08/12/2022

Arrived onsite for a refrigerator that the FC is set at 0 degrees and is running at 22 degrees and the RC is running at 42 degrees. Mr stated when I arrived he had mistakenly set the control to Celsius but both compartments seem to be running about 4 degrees warmer than set point by their thermometers. I temped both compartments and found the FC cycling between 0-5 degrees and the RC showing 34 degrees where the customer had set it. Refrigerator is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS04

Near Georgetown, TX 78628

Paul

Job Details: 08/12/2022

Arrived onsite for a refrigerator making a rattling noise. I ran every diagnostics test that activates a moving component on the refrigerator and could not duplicate the noise the customer was describing at this time. I found the refrigerator not level and the rear floor out of level from the left to the right side. Mr will add a shim thats needed at the left rear wheel and get the unit level then he will video the noise and send it in if it continues. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Georgetown, TX 78626

Paul

Job Details: 08/12/2022

Arrived onsite for a microwave that is not venting correctly and grease is building up on the cabinets above the microwave. I found air blowing out of the upper filters instead of sucking in thru the filters. This is an install related issue. Either the fan was not flipped during install or the wrong knockouts were removed from the outer wrapper. I advised the customer to contact the builder. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78626

Paul

Job Details: 08/12/2022

"Arrived onsite for a range oven not getting to set point temp. I tested the temperature at 350 degrees and found the temps cycling between 337-374 on the first cycle, 336-375 on the second cycle, and 336-372 on the third cycle. Unit is averaging 354 degrees and is working as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Hutto, TX 78634

Wesley

Job Details: 08/12/2022

Arrived onsite and replaced the motor to repair. All checks good. Unit is now operating as designed. Advised customer on repair

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Pflugerville, TX 78660

Wesley

Job Details: 08/12/2022

Arrived onsite for light not working and found bulb connection shorted. Repaired short. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Pflugerville, TX 78660

Wesley

Job Details: 08/12/2022

"Arrived onsite and found rubber seal on tub shaft squealing. Lubricated seal. Unit is now operating as designed, is better sealing and not squealing. Advised customer on repair. All checks good."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, TX 78735

Luis

Job Details: 08/12/2022

"Arrived on site. Found cap not installed fully to water pan,installed cap ran diagnostics all test passed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Austin, TX 78701

Luis

Job Details: 08/12/2022

"Arrived on site for water not draining. Found unit powered to pump correctly diagnosed a defective drain pump,replaced pump ran water through pump no leaks,water drained from unit good with no leaks."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Round Rock, TX 78665

Wesley

Job Details: 08/12/2022

Arrived onsite for washer leaving lint on clothes. provided customer instruct on hi efficiency washer design and best use and care practices. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Round Rock, TX 78665

Wesley

Job Details: 08/12/2022

Arrived onsite for not washing and found motor shorted.replaced sump and motor assembly. All checks good. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Wesley

Job Details: 08/12/2022

Arrived onsite and installed previously diagnosed part. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Killeen, TX 76542

David Z

Job Details: 08/12/2022

"Arrived on site to follow up on dishwasher that was leaking water after recent heater replacement, and running for an extended period of time as well. Found error codes for FA E2, F8E4, F9E2. I found unit has a very large amount of suds that were going into the float switch, but there was no leaking coming from the heating element. Customer needs to follow up with their extended warranty for service. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

"Arrived on site to install new insulating blanket on dishwasher. Installed and spoke with customer about drying concerns. Advised they must use rinse aid to reduce the amount of water on the dishes to allow for a better dry, unit is a plastic tub unit and does not retain much heat. Once rinse aid and high temp options have been used for some time unit should achieve a better dry. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

"Arrived on site to diagnose refrigerator that was not producing or dispensing a large amount of ice regularly. I checked Temps and found FC at 0, and RC right around 40. I examined the ice bucket and found that the ice was clustered in the rear left corner, and had slightly melted likely just due to not having a lot of usage. This allowed the that harvests to create a block in that corner, so when the icemaker drops the bail arm, it's hitting the top of the ice stack. Because the ice isn't being used often, it's clustering in one corner. Checked for air leaks and found no air leaks present. Customer advised they need to level the ice in the bucket / dump it regularly to keep it from clustering the way it was. Also advised to free up the airflow channels on the RC side to allow proper ventilation and consistent Temps. At this time no mechanical failure was found, ice bucket needs to be regularly emptied to keep it from bricking. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Jarrell, TX 76537

David Z

Job Details: 08/12/2022

Arrived on site to diagnose microwave making grinding noises. Tested unit and heard abnormal noises coming from the top of the unit. Removed front vent and examined blower. Found the tech sheet packet had ended up in the air channel and was sitting on the blower wheel. Removed tech sheet and tested. Verified unit working as designed. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lampasas, TX 76550

Tyler

Job Details: 08/12/2022

Arrived on site for dishwasher needing new element. Upon arrival confirmed old element had gold colored bushing. Replaced element and tested unit. Found no leaks and unit functioning as designed. Call complete

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/12/2022

Arrived on site for dryer not turning on/showing po error. After further inspection I found outlet had internally fried along with ruining the power cord. Instructed customer unit would need electrician to repair damaged cord and outlet. Dryer functioning as designed. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Copperas Cove, TX 76522

Tyler

Job Details: 08/12/2022

Arrived on site for washer not completing cycles. Upon arrival found no errors. After further inspection I found capacitor leaking. Replaced it. Also found incorrect polarity and voltage from outlet causing controls to wig out. Called techline and spoke with Drew sr#7734344968. Was instructed that customer would need electrician to repair damaged power supply outlet and unit would hem work as designed. Call complete

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Killeen, TX 76549

Tyler

Job Details: 08/12/2022

Arrived on site for refrigerator needing previously diagnosed ice door separator. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found no leaks and ice door sealing as designed. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78726

David S

Job Details: 08/12/2022

Arrived on site to install a new heating element. I I verified the model and serial number fall in range of service pointer W11540964. I installed the new heating element according to the cap service pointer. I reassembled the unit and tested it. It is now working as designed job complete

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Belton, TX 76513

Jonathan M

Job Details: 08/12/2022

Arrived on site for an oven that is not reaching proper temperature. Inspected unit and work area. The customer advised that the unit gets about 10? south of the desired temperature and they have not calibrated the unit yet. Did confirm the customers complaint and adjust the temperature in calibration mode. Tested the unit again and the unit began to work as designed reaching proper temperatures. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Briarcliff, TX 78669

Justin

Job Details: 08/12/2022

"Arrived on site for a wall oven that was pausing while in use. On arrival the customer stated the unit was at 450?F for about 40 minutes and then stopped heating. The screen said press to resume on it. They resumed and found shortly after it did it again. I found the customer was baking chicken on a skillet and it was producing a lot of steam. Since that one time it has not occurred again. I found stored error code F6E4 for UI to control error that was thrown in early July. However, this issue occurred only last week. I cleared the error codes. I then manually activated each relay and found them all as designed. I then preheat the unit to 450?F and let it run for a while. I was not able to replicate the failure and at the time of service it was running as designed. I informed the customer that it could be the unit overheated or the steam had caused the UI to act up. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, TX 78738

Justin

Job Details: 08/12/2022

Arrived on site for a refrigerator trickling water at the dispenser when dispensing. I tested the unit and found a very slow stream when calling for water. I removed the filter and found the pressure normalized and the unit began working as designed. This indicates a possible faulty filter head. I installed the filter head and then tested the unit again. I found the same failure. This indicates a faulty filter. I informed the customer of my findings. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78735

Justin

Job Details: 08/12/2022

Arrived on site to install the heater per the special project. I installed the heater and then ran a diagnostics cycle. I found the unit running as designed with no leak present during service. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near San Marcos, TX 78666

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for F8E4 error, tested unit found that the float connection has popped out secured connection, tested unit unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to replace previously diagnosed control, checked pump resistance and it was good, replaced control, tested unit, unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Nolanville, TX 76559

Jonathan M

Job Details: 08/12/2022

"Arrived on site for a dishwasher that is flashing an F9 E1 (long drain) error code. Inspected unit and work area. The customer stated that the unit does in fact drain the water out but do you know it will not complete a cycle because it will flash that error code. I ran the unit through diagnostics and found an F7 E1 (single speed wash motor failure), F9 E1 (long drain), and FA E2 (vent wax motor electrical problem) error codes. I also found that the unit was within the range of the heater replacement service pointer. Spoke to CS and was advised to replace the heater and wash motor for full repair. Replaced both parts and tested the unit. The unit began to work as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to replace heating element per service pointer, replaced heater tested unit,unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near New Braunfels, TX 78132

Andrey

Job Details: 08/12/2022

"Arrived on site to replace previously diagnosed FC door, replaced door, tested unit, door is sealing good, but gasket is a little tight, advised customer to keep pressure on door for a couple of days, and it will be good after that, at this time no leaks detected job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to test unit for no lights, tested unit found all lights not working, customer stated that they slowly went all out, replaced all led modules per service pointer, powered on unit, all lights are now functioning properly, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Belton, TX 76513

Jonathan M

Job Details: 08/12/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Temple, TX 76501

Jonathan M

Job Details: 08/12/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Waco, TX 76705

Jonathan M

Job Details: 08/12/2022

Arrived on site for a dishwasher that has a special project for a heater replacement. Checked the unit and found that the serial range was outside of the service pointer. Did confirm the customer had the correct heater in place. Ran the unit through a diagnostic cycle to verify all components of the unit were working properly and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Braunfels, TX 78130

Andrey

Job Details: 08/12/2022

"Arrived on site to replace previously diagnosed RC door switch, replaced switch, tested unit unit now functioning properly, job complete"