Near Austin, TX 78717
Tyler B.
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived to install fc door, replaced and tested good, now activates lights."
Near Elgin, TX 78621
Andy
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for refrigerator not making or dispensing ice, Lights not working and humming. Tested and inspected unit and found pantry control in water and will need to be replaced as well as door as wire harness was sitting in water. Found failed condenser motor, UI and HV control. Ordering needed parts. Authorization is needed. Office to schedule return trip. No water leaks present at time of service. Unplugged unit and instructed customer to keep unit unplugged for safety.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10811365 (cntrl-elec) and 1 W10815674 (dor-fip ss) and 1 W11087200 (invrtr-box) and 1 W11127829 (motor-cond) and 1 WPW10677119 (cntrl-elec)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/02/2020
DRYER WHIRLPOOL WGD5000DW3 "Arrived to inspect unit with long drying time.found unit operating as designed, customer has to call back vent cleaner to completely clean exit of vent"
Near Georgetown, TX 78633
Cliff
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on site to diagnose a refrigerator with water and ice that stops working a couple days after filter is changed. Found bad filter housing unit. Housing will need to be changed to complete repair..; ordrng 1 WPW10238123 (housing)
Near Georgetown, TX 78633
Lou
Job Details: 03/02/2020
DRYER WHIRLPOOL WED75HEFW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the dryer on and I could hear what sounded like one of the rollers making a loud rubbing noise. I disassembled the unit and found the back right roller had oil/lint/dirt debris built up on the roller and axle I removed and replaced all four rollers and cleaned all axles, pulley roller and belt and and placed sealant pads around the exhaust pipe at the blower housing and at the rear of the exhaust pipe. Also placed some sealant pads in between the blower housing and the collar and retested. Unit is operating as designed. No lint observed during service.
Near New Braunfels, TX 78132
Robert
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of frost in freezer door not closing properly ordered brackets.; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Waco, TX 76706
Jonathan
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for refrigerator that is not turning off to replace filter light. Inspected unit and work area. Customer advised that the replace filter light is intermittently coming I’m turning on and is not turning off all the time when he goes to reset the replace filter. Tested unit and found the unit turning the replace filter and order filter lights on intermittently. I checked voltage going to the UI and found 13.8 V going to the UI. I checked temps in the freezer and the refrigerator section. The freezer was running at 7°F and The refrigerator was sitting at 30°F. I called Whirlpool Tech line and spoke to Rick SR# 7727262468. He advised for the customer to replace user interface. Ordered UI and rescheduled customer ; ordrng 1 W11265135 (panel-ui)"
Near West, TX 76691
Jonathan
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced left hand freezer door and tested unit. Unit is working as designed. Call complete.
Near Bastrop, TX 78602
Scott
Job Details: 03/02/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site for no dryer. Checked and found breakers flipped off . Reset breakers unit is now powering up . No lint build up at time of service . Job complete .
Near Bastrop, TX 78602
Scott
Job Details: 03/02/2020
WASHER MAYTAG MVWB835DW1 "Arrived on site for unit not spinning clothes out . Found unit full of water . Ran diagnostics ,got 9-1,8-6,0-3,0-5. Codes . Unit will not drain , removed water . Found oil on rotor . Displaced wrong eng # . Ordering drain pump , clutch ,gearcase ,stator . Will need autho . Also may need suspension will see after gearcase replacement will need new autho on that if needed . Please call to set return .Nomwater leaks detected at time of service .; ordrng 1 AUTHO and 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 1 W10876600 (pump-water) and 1 W10915700 (STATOR ) and 1 W11130356 (SUSPENSIONS )"
Near Austin, TX 78738
Brandon
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for customer complaint of freezer light not coming on unless the fresh food section door is open. Found wire harness plug behind evaporator cover was disconnected, I connected the plug, unit tested good. No leaks at time of service."
Near Austin, TX 78717
Paul
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for a washer to replace previous diagnosed parts. I replaced the control and the control panel. I ran service test 12 and the unit went to the 820 rpm spin, and completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 03/02/2020
DRYER ELECTROLUX EWMED70JSS4 "Arrived on site for customer complaint of dryer not working and giving error code, found broken heating element touched ground and wires were damaged. I replaced heating element and repaired wire connections, unit tested good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/02/2020
RANGE WHIRLPOOL WFG525S0HV1 "Arrived to inspect unit with difficulty igniting cooktop. Was not able to find obvious problem, found inviter tip sitting slightly low. Replaced head and caps and noW igniting properly"
Near Temple, TX 76502
Al
Job Details: 03/02/2020
DRYER MAYTAG MEDB835DW4 "Arrived to inspect drying issues.Checked all aspects of the unit and unit tested as designed.Customer was drying towels on normal cycle instead of bulky or heavy duty, causing longer drying times.Job complete"
Near Bell, TX 76513
Al
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WSZ57L18DM00 Arrived to inspect refrigerator not powering on or cooling.Confirmed the complaint and removed and replaced the control.Unit powered on and began cooling.Customer told to wait 24 hours for unit to reach optimal temperatures.
Near Bastrop, TX 78602
Jacob
Job Details: 03/02/2020
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for unit not making ice. Looked at unit. Found that wire from grid cutter had broken. Also needed cleaning. Used AFFRESH bottle to help clean. Replaced grid cutter. Tested unit. Unit test good. Job complete
Near Austin, TX 78747
Kevin
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and inspected refrigerator and found evaporator is frosted over, took several pictures. Lower drawer is missing parts, both rails are failing, Thermistor cover is broken. Evaporator defrost element wire is loose from the harness.
Near Austin, TX 78749
Kevin
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and inspected refrigerator and found water dispenser is not running. Disconnected filter and after reconnecting housing it is operating normally. No further repairs required at this time. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 03/02/2020
WASHER MAYTAG MVWB855DC0 "arrived on site to inspect washer leaking. Upon further inspection, customer advised that the unit is leaking water from underneath. I tilted the unit back and found a large amount of gearcase oil on the floor and rotor. Removed the rotor and found gearcase oil on the clutch bolts. I advised the customer of my findings. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed but in agitation and spin modes, the unit was very loud. I am ordering the gearcase and clutch and scheduled return service for 03/04/20. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"
Near Granite Shoals, TX 78654
James
Job Details: 03/02/2020
DRYER GE GTD42EASJ2WW Arrived on site and tested operation. Found temps good but exhaust temp sensor not registering properly. Installed thermostat provided by customer WE04X25195. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
Andy
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previously diagnosed ice maker, ice door and sealer gum. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 03/02/2020
RANGE WHIRLPOOL SF114PXSQ2 Arrived on site to test unit for oven not igniting. Test unit and found bad glow ignitor. Will need new ignitor
Near Georgetown, TX 78628
Lou
Job Details: 03/02/2020
DISHWASHER BOSCH SHX7PT55UC/02 "arrived on site to inspect dishwasher door falling open. Upon further inspection, I found that the left spring rope was broken and the rope holder was broken and the right rope holder was cracked as needed to be replaced. I am ordering the spring repair kit and scheduled return serviceNo water leaks observed during service.; ordrng 1 12004119 (REPAIR SET)"
Near Kempner, TX 76539
Al
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived to inspect inspect washer still leaking.Discovered the bellow had 2 holes causing the water to leak from unit during wash cycle.Removed and replaced it.Reassembled and tested the unit and unit tested as designed without any leaks.Job complete
Near Kingsland, TX 78639
James
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site and tested operation. Found freezer light and upper fresh food lights out. Installed new light in freezer and tested operation. All lights now working. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 03/02/2020
REFRIGERATOR KENMORE 795.5182341 "arrived on site to install previously diagnosed and ordered part. Due to the ice dispenser failure, I removed and replaced the UI and tested. As soon as I plugged the unit in, the dispenser motor came on and would not stop. I advised the customer that the dispenser motor assembly would need to e replaced due to the motor shorting and causing it to constantly operate. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 EAU61026303 (MOTOR AC DISPENSER )"
Near Austin, TX 78723
Wesley
Job Details: 03/02/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite to test unit for failed convection fan. Found grounded wire on back of unit. Repaired wiring. Unit is now operating as designed. No other parts needed.
Near Salado, TX 76571
Al
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect ice maker still not producing ice. Called Whirlpool Tech line and spoke LEON, who walked me step by step on possibilities for the issue.All checks ran properly for the ice maker and unit.UI is the brains of the unit and is suspected to be the issue. It controls the ice maker.SR#7727262641.Ordering W10848301 (UI silver) ; ordrng 1 W10848301 (UI SILVER)"
Near Austin, TX 78751
Wesley
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and found unit fc Evap frosted up. Replaced Evap harness and motor. Ohmed heater and found unit at 31ohms. All else checks good. Cleared all ice.
Near The Hills, TX 78738
Brandon
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for customer complaint of led in freezer not working, ice door staying open. I replaced led module in freezer, also need 2 more modules for fresh food section. I need to order correct dispenser motor and ice door. ; ordrng 2 W10908166 (module)s and 1 WPW10546285 (motor)"
Near Spring Branch, TX 78070
Noah D
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace evap fan and cover, upon inspection found discoloration on cover, replaced all parts to include fan, therm and cover. Tested for air flow, air flow returned. Job complete"
Near Austin, TX 78756
Leonardo
Job Details: 03/02/2020
OVEN JENN-AIR JMW3430WP02 Arrived on site to replace panel. Installed panel and found unit damaged on stainless. Will order new panel w10323052 ordering 2 panels office to reschedule. ; ordrng 1 W10323052 (PANEL ) and 1 w10323052 (PANEL )
Near Austin, TX 78730
David
Job Details: 03/02/2020
OVEN WHIRLPOOL KEBS177SSS04 "Arrived on site to diagnose one an oven that was not keeping temp correctly. Performed diagnostics optics and temp checks. Found the unit was displaying temps over 60 degrees higher them measured readings, and was heating very slowly. Recommended new control and temp sensor to resolve Replaced control and sensor and retested. Unit is now operating as designed and temps are matching up. All is working as designed.
Near Burnet, TX 78611
James
Job Details: 03/02/2020
WASHER MAYTAG MVWC565FW2 Arrived on site and tested operation. Found fault for off balanced load. Ran diagnostics and found drain pump making a loud grinding noise while running. Inspected pump and found to have failed. Installed new and tested operation. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/02/2020
DISHWASHER JENN-AIR JDTSS246GP0 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, I found the dispenser door gasket was hanging out of position. I removed and replaced the dispenser and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78747
Kevin
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found fresh food interior ceiling LED lights are out, and freezer LED is out. Replaced freezer LED and all lights are not working properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 03/02/2020
WASHER WHIRLPOOL WFC7500VW2 "Arrived to inspect unit leaving simi wet clothes at end of cycles. Was able to run through test and diagnostics and found no errors, found minor been/dent at edge of tub but did not seem to effect true of basket, ran a towel wash and unit went through was and spinning with no issue to full speed. Unable to find obvious issue."
Near Austin, TX 78757
David
Job Details: 03/02/2020
COOKTOP WHIRLPOOL KCED600GSS00 "Arrived on site to examine cracked cooktop. Found massive cracks and breaks in the cooktop, will need replacement. Removed old cooktop and replaced with new. Tested and all is working as designed.
Near Austin, TX 78717
Scott
Job Details: 03/02/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site ,replaced sump and motor and sensor . Ran diagnostics all checked normal . Nonwater leaks detected at time of service job complete ."
Near Round Rock, TX 78681
Scott
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for cooling issues . Unit is flashing PO every few mins even when reset . Found ice build up in fresh food evap. Water in deli control,unit will power off in diagnostics as well as when deli tray . Freezer fan not working , and at room temp . Recommend replacing all electronic controls .
Near Leander, TX 78641
Lou
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "arrived on site to inspect refrigerator with rust in the freezer. Upon further inspection, I found evidence of rust on the Evap cover on the vents. I found where the paint had peeled off on one o free vents and due to condensation from defrosting, the vent began to rust. I am ordering an Evap cover and office will schedule return service. No water leaks observed during service.; ordrng 1 W10616173 (cover-evap)"
Near Austin, TX 78738
Jacob
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Arrived onsite for unit over freezing in cabinet. Tested unit. Found that drain hose was plugged up. Blown out drain hose. Needing customer to let freezer cabinet thaw out. Before any repairs to be done.
Near Waco, TX 76708
Jonathan
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Arrived on site for refrigerator that’s making a noise. Inspected unit and work area. Customer advised that he had unplug the unit for eight hours on Monday and that the unit is no longer making the sound. He states that every 4 weeks, he has to unplug the unit for 8 hours and when he does, the unit will run without a sound for 4 weeks. He said if he does not unplug it, the noise gets louder and louder and won’t cease. The last trip I was here, I had noticed water seemingly coming from the fill tube on the icemaker and causing the water to freeze and slowly work it’s way down to the fan. Checked fill tube for ice chunks and found two pieces blocking the fill tube into ice maker. I called NEW Techline and spoke to Gary, file number 1581158974. He advised this issue sounded like the unit was overfilling or seemed to have too much water pressure coming into the ice maker. He asked me to run a test to make sure the water was not overflowing out of the
Near Hewitt, TX 76643
Jonathan
Job Details: 03/02/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site for washer with an LF code. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E2 (inlet water temperature fault), F0 E4 (Spin limited by water temperature), F0 E3 (overload), and F8 E1 (long/no fill) error codes. Tested unit in a manual test and found cold water valve not pulling in water. Replaced inlet water valve and tested unit. Unit began to work as designed. Call complete."
Near Austin, TX 78731
David
Job Details: 03/02/2020
DISHWASHER BOSCH SHX3AR72UC "Arrived on site to diagnose a dishwasher that was not draining. Performed diagnostics and cycle check. On first exam found water Still in unit and not drained. Unit was stuck in a cycle that had been opened and not cancelled, and had to be resumed / cancelled in order to drain. I was able to drain the unit and tested once it was drained and everything is working as designed now. Only error code present was for door sensor, which is reading and working correctly. Advised customer to hold down cancel / start to cancel a cycle and unit will drain. All is working as designed, no water leaks found."
Near Austin, TX 78747
Richard
Job Details: 03/02/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer not turning on. Replaced overlay that was ordered and dryer tested good. And heating good. Complete
Near Temple, TX 76502
Al
Job Details: 03/02/2020
DRYER MAYTAG MEDX655DW1 Arrived to inspect drying issues with dryer.Checked all aspects of the unit and unit tested as designed.Customer has ventilation issues and will need to contact a professional to get duct cleaned.Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 03/02/2020
RANGE KITCHENAID KSEB900ESS3 Arrived on site to diagnose a range that is giving error codes. Found keypad error saved in control. Checked connections and found keypad connection backed out of board causing it to Misregister. Reset connection to proper position and found all is not working properly.
Near Round Rock, TX 78681
Cliff
Job Details: 03/02/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is taking too long to cycle. Tested unit and found clogged external venting preventing proper dry times. Advised homeowner on company to use for dryer vent cleaning. No further repairs to be done at this time and dryer is working as manufacturer intended.
Near The Hills, TX 78738
Brandon
Job Details: 03/02/2020
REFRIGERATOR LG LFXS28968S/00 "Arrived on site for customer complaint of filter not screwing in all the way, found faulty filter head, I replaced filter head, unit tested good. No leaks at time of service"
Near Round Rock, TX 78681
Cliff
Job Details: 03/02/2020
MICROWAVE IKEA IBMS1455DS01 Arrived on site to replace previously ordered parts. Replaced button and button holder and found all is now working properly.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 (DM) Arrived on site for refrigerator tripping break. Inspected unit and work area. Found frost build up in the right front of the freezer reaching all the way to the back. Runs diagnostics mode and tested operations. All operations tested good. Could not get the unit to trip the breaker while in the home. Steamed the frost build up out of the freezer.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW7000DW0 "Arrived onsite to diagnose washer for no spinning, upon inspection found the F7E5 error code for shifter failure, tested drive and motor, which failed, ordering shifter and gear case, office to reschedule ; ordrng 1 W10006494 (SPRING) and 1 W10275082 (RING) and 1 W10447973 (CLUTCH) and 1 W10447975 (SLIDER) and 1 W10447976 (DRIVE )"
Near Leander, TX 78641
Lou
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, customer advised that they find water on the floor at the front right corner of the unit. When I opened the unit door, I found a large amount of detergent buildup in the tub, dispenser, and filter. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks. I inspected underneath and found no evidence of leaks. I removed the filter and cleaned the detergent debris off and inspected the spray arms. I made recommendations for use & care and detergent use/selection. Also recommended that they clean the unit a few times before using again to get all the detergent debris out. No water leaks observed during service, job completed."
Near Austin, TX 78753
Wesley
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite and installed damper to repair freezing fridge situation. All checks good. Unit is now operating as designed.
Near Kyle, TX 78640
Jacob
Job Details: 03/02/2020
WASHER MAYTAG MVWB765FW4 Arrived onsite for unit not filling up on deep water fill. Tested unit. Found F8E6 error code. Cleared code. Tested unit. Unit test good. No leaks at this time. Gave customer instruct and info on water efficiency of unit. Job complete
Near Lampasas, TX 76550
Cliff
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF Arrived on site to replace control board for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details: 03/02/2020
COOKTOP KITCHENAID KICU569XSS00 "Arrived on site to replace module for not warming, upon iReplacement got error code for miswire called Techline and double checked wiring. Which was correct, reordering module and burner. Office to reschedule. Sr #7727252010 ; ordrng 1 W10396779 (MIDDLE BURNER) and 1 W10857233 (MODULE )"
Near Kyle, TX 78640
Robert
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job for complaints of cracked liner. Found the freezer has two cracks. Reschedule appointment so customer can prep refrigerator surface must be above 60 degrees to work properly.
Near Leander, TX 78641
Lou
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW8040DW4 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F3E2. Cleared the codes and continued with testing. Unit operated as designed except for the cold valve not opening to dispense water. When I removed the hoses from the valve, i found that the cold water hose connection had been leaking and I found that the cold valve at the wall does not shut off completely and had corrosion built up in the connector. Also found debris in the hot water hose connector as well. I removed and replaced the valve housing and reconnected the hoses and calibrated the unit. Retested and the unit operated as designed. Recommended that the customer replaced the cold valve at the wall due to constant flow of water. No water leaks observed during service, job completed."
Near Austin, TX 78748
Kevin
Job Details: 03/02/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and found control board is unresponsive, after replacing it range will now start a bake cycle and is operating normally, job complete"
Near Luling, TX 78648
Jacob
Job Details: 03/02/2020
REFRIGERATOR MAYTAG MRT118FFFE04 Arrived onsite for unit not sealing correctly. Looked at unit. Saw that the top freezer door was not closing correctly due to hinge for the door not sitting straight. Ordered parts. Rescheduled with customer.; ordrng 1 WP2183852 (shim) and 1 WP2254618 (hinge-door)
Near Leander, TX 78641
Tyler B.
Job Details: 03/02/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived to inspect unit leaking from ice maker, found mold over filled, found i ice stuck on fill, replaced ice maker and tested good"
Near Round Rock, TX 78664
Paul
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for a refrigerator dispensing water slowly. I found the water surging out of the dispenser. I found the filter housing defective causing the issue. I replaced the housing and tested the dispenser. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Dale, TX 78616
Jacob
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Arrived onsite for replace parts. Replaced parts. Plugged unit back in. Tested unit. Unit test good. Instructed customer to gave it some time to cool without opening the door. Job complete
Near Round Rock, TX 78681
Cliff
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW8200YW0 "Arrived on site to diagnose a washing machine that is leaking. Tested all parts, components, and hoses and found no leaks at time of service. Advised homeowner on possible oversudsing do the overusage of soap and/or lack of cleaning cycles being ran on the unit. No repairs were performed today and job is complete."
Near Gatesville, TX 76528
Jonathan
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site for a refrigerator that was frosting in the freezer section and not allowing the light to turn on. Inspected unit and work area. Customer advised that the frosting had stopped and was receiving but the light would not turn on. Removed frost from door switch and light came on. Checked gasket for any gaps or air leaks. No issues found. Customer advised that their mom has a problem with shutting the unit entirely. I called Techline and spoke to Rich SR # 7727254273. He advised this issue should have been caused by the door being left open since the frost had been receding and no other issues since then. He advised for us to not perform any repairs and that the unit is working as designed. Relayed some information over to the customer for future reference to ensure there is a problem in the future as well as tips to avoid this happening again. Call complete.
Near Austin, TX 78756
Richard
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F6E3 ACU lost communication. Replaced control and panel control and washer tested good and no leaks detected. Complete
Near Austin, TX 78734
Brandon
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of dishwasher not draining, found disposal plug still in place, I removed disposal plug, unit tested good."
Near Liberty Hill, TX 78642
James
Job Details: 03/02/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and found f3e0 error. Tested temp probe and found to read open on upper oven. Unit will need new temp probe to repair. ; ordrng 1 W10859573 (sensor)
Near Hutto, TX 78634
Wesley
Job Details: 03/02/2020
WASHER MAYTAG MVWX655DW2 Arrived onsite and found unit operating as designed. Advised customer on noise and expectations. Was advised customer concerned popping noise of spin engaging. All else checks good. No issues detected.
Near Georgetown, TX 78633
Cliff
Job Details: 03/02/2020
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on site to diagnose a refrigerator with a control that is not operating. Found pantry control not fully plugged in after previous testing. Reset wiring to proper position and found all is now working properly. No charges to homeowner as this should’ve been done on previous repair.
Near Austin, TX 78750
Paul
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for a washer that the drum is shaking and the machine is walking across the floor when spinning. I found an F0E5 stored error code. I cleared the code and ran service test 12. The unit completed the cycle and worked as designed. I found the front left leveling foot not locked in place. I corrected the foot. I ran a quick wash cycle with 2 large bath towels and 1 small hand towel to test the unit. The unit balanced the load out and went into a high speed spin with no issues. I ran another cycle with 6 large bath towels and the unit worked as designed. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/02/2020
MICROWAVE WHIRLPOOL WOC54EC0AS05 "(DM) Arrived on site for microwave not working. Inspected unit and work area. Found no operation. pulled unit and inspected and found pinched wire in back side of unit. Corrected wire harness and repaired wire. Reinstalled unit and tested operations, all tested good. Spoke to customer about repair."
Near Marble Falls, TX 78654
James
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and found freezer light and upper fresh food lights out. Found light module in freezer has failed. Installed new module and tested operation. All lights now functioning properly. Job complete
Near Taylor, TX 76574
Andy
Job Details: 03/02/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on cleaning vent as well.
Near New Braunfels, TX 78132
Robert
Job Details: 03/02/2020
DRYER MAYTAG MEDB955FW1 Arrived on job for complaints of not drying. Ran diagnostics and found code F4E5 hi limit. Called tech line 7727261896 checked temperature at exhaust cycles between 90 and 115 too low should be able to reach 150. Will need to replace hi limit. ; ordrng 1 280148 (cutoff-tml)
Near Austin, TX 78757
Paul
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer leaking water. Ms had pictures of the water pooling at the front left corner and in the pics I could see water leaking from the front of the dispenser. I found water trails down the face of the machine from the dispenser. I found the drawer in a bind and not on the rails correctly. I corrected the internal parts of the dispenser and reinstalled it. I tested the unit in a quick wash cycle and the unit still leaked from the front of the dispenser. I replaced the dispenser and retested in the quick wash cycle. The unit is working as designed and there were no other water leaks detected at the time of service. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 03/02/2020
DRYER MAYTAG MEDC465HW0 "Arrived to inspect dryer not heating.Confirmed the complaint and Checked voltage at the wall and also at the back of the unit and got the following readings L1/L2= 0L/N =124L2/N = 0Discovered the issue isn’t with the unit, but with the defective outlet.Advised customer of the issue and they will call an electrician to replace the outlet.Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to replace ice bucket for bent arm, replaced bucket and retested, no movement of arm, tightened down impeller and retested. Ice was moved and dispensed. Complete"
Near Burnet, TX 78611
James
Job Details: 03/02/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site and tested operation. Found different sized ice cubes in bin. Found ice maker tray warped causing slow ice production as the water is not evenly filling the tray. Installed new ice maker and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 03/02/2020
ICE MACHINE WHIRLPOOL KUIX305ESS2 Arrived on site for ice machine not making ice. Performed diagnostics mode and found unit leaking water out the front when reservoir drain pump activated. All components in tested was operational. Ran normal run mode and monitored unit. Found ice dropped. Pulled unit and reattached drain line.
Near Austin, TX 78746
Luis
Job Details: 03/02/2020
REFRIGERATOR ELECTROLUX EI24RD65KS1 "Arrived on site for cooling issue. Compressor powered on found broken wires on harness,parts are discontinued. No change in air temp possible refrigerant leak in system advised customer to let unit run,if unit doesn’t cool down leak in system,due to broken wires at harness ui control does not operate"
Near Round Rock, TX 78681
Paul
Job Details: 03/02/2020
DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for a dishwasher not draining or powering on. I found no power to the unit and the circuit breaker tripped. The unit is on an arc fault circuit breaker. I inspected the heating element and found it in good condition. I ran the diagnostics cycle and there were no stored error codes. The unit completed the cycle and everything worked as designed. I explained to the customer that if it happens again to get an electrician to change the breaker. Call complete.
Near Manor, TX 78653
Andy
Job Details: 03/02/2020
DRYER WHIRLPOOL WED85HEFC2 Arrived on site for dryer not operating. Tested and inspected as well as checked wiring and found wiring and incoming voltage good. found control not supplying proper voltage. Removed failed part and replaced with new. Found UI will need to be replaced as well to complete repairs..; ordrng 1 W11109852 (panel-cntl)
Near Austin, TX 78745
Richard
Job Details: 03/02/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code for pressure switch. Upon inspection found that the pressure switch hose was crimped . Causing the no spin issue and drain pump to continue to run. Took hoses off and inspected it and un crimped hose and put back on and ran a test cycle and everything tested good and no leaks detected. Complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/02/2020
WASHER MAYTAG MVWC416FW0 "Arrived on site for customer complaint of loud noise during spin, found faulty gearcase leaking oil, I replaced gearcase, belt, and cam, unit tested good.
Near Georgetown, TX 78626
Cliff
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to replace previously ordered parts for washer. Replaced all four switches and advised homeowner on best loading procedures to prevent out of balance loads. Also advised on soap usage with water softener system in the home. No failures were found after services were performed and no leaks were found either.
Near Austin, TX 78717
Paul
Job Details: 03/02/2020
WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for a washer that the lid lock is not working correctly and it doesn’t turn on. I found the control failing and not responding correctly. The control needs to be replaced.
Near Austin, TX 78735
Kevin
Job Details: 03/02/2020
DISHWASHER JENN-AIR JDTSS246GS0 "Arrived on site and inspected dishwasher and found wash motor is leaking water during cycle, replaced it and leaking has stopped. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 03/02/2020
RANGE AMANA AGR4230BAB3 "Arrived on site to inspect oven for wrong temp, upon inspection found gas oven heating and igniting correctly. Tested heat on thermal probe. Temp correct. Complete"
Near Austin, TX 78752
Leonardo
Job Details: 03/02/2020
RANGE WHIRLPOOL WFE505W0JSO Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78752
Leonardo
Job Details: 03/02/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good.
Near Canyon Lake, TX 78133
Robert
Job Details: 03/02/2020
RANGE WHIRLPOOL WODA7EC0HZ01 Arrived on job for complaints of F8E0 error code. Confirmed code for fan speed error. Replaced both upper and lower fans. After replacement test operation.
Near Austin, TX 78752
Leonardo
Job Details: 03/02/2020
RANGE WHIRLPOOL WFE505W0JSO Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test test good job complete
Near Austin, TX 78730
David
Job Details: 03/02/2020
REFRIGERATOR GE ZISP480DXBSS "Arrived on site to install new ice dispenser lever. Found old one was snapped, and no ice was dispensing. Removed door skin and removed old flapper lever and replaced. Found ice bucket was frosted up as well. Removed ice bucket and cleaned off all ice. Retested and ice is now dispensing through the chute as designed. All is working as designed, no water leaks found. Call complete."
Near Austin, TX 78733
Brandon
Job Details: 03/02/2020
FREEZER WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of water not dispensing and food being to cold in fresh food section. Found temperatures to be off, -14 in freezer when set to 0, and 34 in fresh food section when set to 38. I replaced UI control, unit tested good."
Near Belton, TX 76513
Jonathan
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Customer advised of the unit is making ice but making ice extremely slowly. Was able to jump the icemaker in the icemaker harvested and filled with water. Tested voltage going to icemaker and found 123.8 V between L and N on the icemaker. I called tech line and spoke to Dave SR# 7727250944. He advised that the issue was with a door switch. He advised to either order a shim or replace the door. C
Near Leander, TX 78641
Lou
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator freezer lights and ice box cover lights not working. I attempted to remove the freezer light and when it came out of the cabinet, the connection broke due to the insulation being tightly wrapped around the connectors. No water leaks observed during service and unit is continuing to cool. Job completed."