Service History 426

Near Waco, TX 76705
Jonathan
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for a Refrigerator that has the top light out in the refrigerator compartment. Inspected unit and work area. Found freezer light out and refrigerator top lights out. Replace freezer module and all lights came back on. Tested unit door switches and all checked good. Unit is working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing water.Confirmed the complaint and found the housing was defective causing the dispensing issues.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 08/06/2020
OVEN WHIRLPOOL WFE505W0HW2 "Arrived on site to inspect oven for not operating upon inspection found the oven dead with a burnt wire, repaired burnt wire and checked for all functions. No problems found. Complete"
Near Driftwood, TX 78619
Robert
Job Details: 08/06/2020
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of display not shutting off. Found panel short keypad. After replacement test operation.
Near Austin, TX 78737
Luis
Job Details: 08/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no cool. Fans running,found compressor not powering on,power cycled unit no power to compressor,diagnosed a defective Orion control,installed a new Orion board,powered unit on compressor powered on."
Near Austin, TX 78736
Luis
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for no ice. Diagnosed frozen fill tube,defrosted fill tube ran icemaker through a cycle water filled icemaker"
Near Killeen, TX 76542
Al
Job Details: 08/05/2020
UNKNOWN UNKNOWN 123456789
Near Copperas Cove, TX 76522
Al
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived to inspect mysterious beeping.Customer thought the beeping was coming from the refrigerator, but I discovered it was coming from the GE dishwasher.Customer advised the freezer compartment is not freezing food.I ran temperature checks of both compartments and got 25 in the freezer and 40 in the refrigerator compartment.Both condenser motor and evaporator fan motor ps are running.Compressor is running, but it is burning hot to the touch.Unit will need compressor, dye drier and access valve, sealed system tech and 2 hours.Ordering the needed parts.Office to reschedule with customer for return visit.Needs more work ; ordrng 1 876764 (VALVE) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (RESEARCH FOR ANY FORGOTTEN PARTS) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"
Near Manor, TX 78653
Andy
Job Details: 08/05/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not operating properly. Tested and inspected unit and found new control failed as well as unit shaking a lot in spin. Found failed suspensions and oil on gearcase. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/05/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site and broke off agitator and disassembled washer and found a large amount of buildup on wash tub. Sent pic to MS, replaced gear case, agitator, hub and cam kit. Washer still has no available water or drain connections and cannot be tested properly. Job complete"
Near Woodway, TX 76712
Jonathan
Job Details: 08/05/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for washing machine that is making a loud sound. Inspected unit and work area. Customer advised that the issue is with a loud sound when they first start the cycle. Started in normal cycle and found the drain pump kicking on before it would go into a fill. Customer advised that was the sound they were hearing. I advised him that this is a normal sound on these units. Placed unit in service diagnostics and found an F5 E2 (door lock error) and F0 E1 (load detected during the washer clean cycle) error codes. Placed unit in an auto test and unit ran as designed. Tested unit door lock several times and could not replicate fault. Advised the customer that if she wanted to replace her drain pump, we could. However, I could not guarantee how much quieter it would be.
Near Georgetown, TX 78633
Lou
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, customer advised unit is leaking water from the back left side. Pulled the unit out and found where water had gotten on the back cover near the valve. Water from wall was turned off. When I turned the water on, the valve began to leak. I removed and replaced the valve and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
Near Lakeway, TX 78734
Brandon
Job Details: 08/05/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for customer complaint of unit not making ice, found crack in water pan, I replaced water pan. Unit had slight drip from water pan connection at reservoir drain pump, customer is going to monitor unit and call us if there is a problem.
Near Holland, TX 76534
Al
Job Details: 08/05/2020
WASHER WHIRLPOOL MVWC415EW1 "Arrived to install previously ordered parts.Removed and replaced the gear case, wash plate, cam, panel, end caps, clips and valve.Reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Customer thankful.Job complete"
Near Austin, TX 78703
Jacob
Job Details: 08/05/2020
DRYER WHIRLPOOL WED8200YW Arrived onsite for unit giving off a Smokey smell. Opened up unit. Found a bunch lint and hair on the interior. The lint and hair was near the element causing the lint smoke. Cleaned out lint and hair inside of unit. Tested unit. Unit test good. No issues at this time. Job complete.
Near Buda, TX 78610
Richard
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for the refrigerator dispenser dripping water. During testing found that after getting water from the dispenser it drips a couple of times and then stops which is normal. Customer also had a complaint about the water not being cold when dispensing. Explained to the customer how the water reservoir will not have cold water all the time and the dispenser will drip a couple times after use.
Near Buda, TX 78610
Leonardo
Job Details: 08/05/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for sparks and not heating. Tested unit found sparks coming from diode and magnetron, and burnt out capacitor.
Near Austin, TX 78731
David
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Arrived on site for report of refrigerator not making ice after last visit. On arrival found that the ice maker is making ice, but only filling bucket 1/3 of the way. Checked IR sensor and found the eye on the receiver board was loose and sagging. Replaced emitter and receiver boards. Retested and unit seems fine. Customer will follow up if ice production doesn’t go up. Call complete."
Near Waco, TX 76708
Jonathan
Job Details: 08/05/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite for dryer that is making a noise as it spins. Inspected unit and work area. Tested unit and found noise being made as soon as you started the dryer. Removed front cover and access blower wheel. Found two sucks blocking the blower wheel from being able to turn. Remove stocks and tested unit. Found several rollers stuck and not moving properly. Replaced rollers and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78628
Cliff
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS03 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found no power to compressor through regular operation or diagnostics. Replaced dispenser control with no change to operation. Main control, Orion control, and user interface will all need to be replaced at the same time to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11330486 (UI) and 1 W11336586 (ORION CONTROL) and 1 W11369712 (CONTROL)"
Near Austin, TX 78732
David
Job Details: 08/05/2020
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site to diagnose one dishwasher not draining. Found several inches of black sludge in drain line, and drain pump sounded weak. Cleaned out drain hose and retested. Still not draining. Advised drain pump needed. Replaced drain pump and retested. Unit is now properly draining. Advised customer needs to clean filter. Call complete."
Near Austin, TX 78748
Leonardo
Job Details: 08/05/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found inner door damaged on right side and front panel damaged on right side and found tub frame damaged on right side.
Near Georgetown, TX 78633
Paul
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control, paddle, and installed the gasket strip under the door gasket. I found that the strip made the door gasket seal worse due to the left side rail self closure not working correctly. I also found the RC center door mullion inner spring bad. The FC brackets and the RC center door mullion will need to be replaced. Ordering parts authorization, W11025614 rail-mulln, W10625067 bracket, & W10625068 bracket. ; ordrng 1 PARTSAUTHORIZATION (PARTS AUTHORIZATION ) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11025614 (rail-mulln)"
Near San Marcos, TX 78666
Richard
Job Details: 08/05/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer not cycling properly. Ran diagnostics and found error codes for long fill. Tested water valve and cold water valve did not turn on and hot water valve did. Customer was also having issues with cycle selection . Replaced water valve assembly and control and calibrated washer and all functions tested fine and no leaks detected complete.
Near Georgetown, TX 78633
Tyler
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site to replace a damaged fresh food door. After opening the box to the new door I found the door was scratched up in multiple areas in the front side we will need to re-order a new fresh food door and Office will need to reschedule once we know when the door will be available; ordrng 1 LW10912126 (dor-fip)
Near Austin, TX 78741
Richard
Job Details: 08/05/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for the oven panel is damaged. During inspection found that the top part of the panel is dented. Replaced panel with new and oven tested good . Complete
Near Cedar Park, TX 78613
Kayman
Job Details: 08/05/2020
DRYER WHIRLPOOL MEDB750YW0 Arrived onsite for dryer not heating. Upon inspection I found the dryer tumbling but not heating. I tested the thermal fuse the high limit Tstat and the element. The element tested faulty so I replaced and tested the unit but still no heat. I spoke to techline and he directed me to the control to test voltage coming from the L1 and L2. The L2 was loosing voltage. I will need the motor and wire harness to complete repair. . Job complete.
Near Kyle, TX 78640
Richard
Job Details: 08/05/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer with a rag stuck in the blower housing. During inspection found that there is a rag stuck in the blower housing. Removed front panel and blower housing cover and was able to remove the rag. Put dryer back together and it tested good and heated up. Complete.
Near Austin, TX 78750
David
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site to follow up on loose FC door handle being loose, and cracked drawer. Found that FC handle set screws barely had any loctite on it and I reapplied new loctite fully in both screws. Handle is now tight and customer advised not to use handle until loctite is cured. Ordering new trivet due to broken bottom, to ship direct to customer. All is now working as designed. Call complete.; ordrng 1 W10887799D2C (trivet D2C)"
Near Round Rock, TX 78664
Cliff
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to diagnose a refrigerator that is leaking from the ice dispenser. Tested unit and found icemaker fill cup frozen over and overflowing. Thawed icemaker fill cup and ice bucket. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Jonathan
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for refrigerator making noise. Customer had recorded noise. Sound as if fan hitting something. Inspected unit and work area. Performed diagnostics mode and tested fan operation. Gained access to condenser fan and inspected. Found clear of objects. Gained access to evaporator fan. Found perfect frost pattern and no ice buildup. Added sound pad behind evaporator fan housing. Removed from ADC defrost to basic. Monitored unit in normal run mode. Found diffuser louder than normal. Removed diffuser and installed new. All operations tested good, no water leaks detected."
Near San Marcos, TX 78666
Noah D
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site to inspect fridge for not producing ice, upon inspection found the water supply off. Turned on water and tested. No problems found. Complete"
Near San Marcos, TX 78666
Richard
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived onsite for the refrigerator ice maker fill tube frozen . Replaced ice maker , fill tube and it tested good and filled with water. Complete"
Near Killeen, TX 76549
Al
Job Details: 08/05/2020
WASHER WHIRLPOOL WTW4950HW1 "Arrived to install previously ordered parts.Removed and replaced the motor, shield and 2 screws.Calibrated the unit and unit tested unit designed.All water lines were dry at the end of service.Job complete.See created notes."
Near Lakeway, TX 78738
Robert
Job Details: 08/05/2020
DISHWASHER WHIRLPOOL KDTM404KPS Arrived on job for complaints of wet dishes. Instructed customer on settings and wet agent use. No leaks detected at time of service
Near Round Rock, TX 78665
Kayman
Job Details: 08/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for previous issue where I advised customer to give us a call back if the problem keeps happening. I installed the console and control for display screen freezing. The unit is now working as designed. Talked to customer about connecting to WiFi. Job complete.
Near Leander, TX 78641
Kayman
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for ice maker/ door broken. Upon inspection I found the pads for the dispenser responding but not engaging the ice maker motor to dispense ice also not dispensing water. I opened the left side door and held the door switch down and tried to get water. The water dispensed and the ice dispensed. Will need a new door switch for repair. Ordering 2 just Incase (W11396033) switch x 2. ; ordrng 1 W11396033 (ROCKER SWITCH )
Near Hutto, TX 78634
Andy
Job Details: 08/05/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range tripping breaker. Tested and inspected unit and found failed power cord harness. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 08/05/2020
WASHER WHIRLPOOL WTW7300DW "Arrived on site to inspect washer for loud noises during operation, upon inspection found the washer stator winding loose and helping with noise, will need stator along with gearcase parts. PLEASE SEND ALL PARTS OF DRIVE SYSTEM ; ordrng 1 W10579778 (STATOR )"
Near Liberty Hill, TX 78642
Lou
Job Details: 08/05/2020
RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site to install previously diagnosed and ordered parts. Due to the element & harness failure, I removed and replaced both and then found that the infinite switch for the back left burner was shorted out as well. Removed and replaced the switch and tested. Unit is operating as designed.
Near Austin, TX 78717
Kayman
Job Details: 08/05/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite to install previously diagnosed parts. I installed the spark module and tested unit. All burners are now igniting and have even flames. Unit is working as designed. Job complete.
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced pantry UI harness and inverter and compressor is running again. Recommended that customer allow it to cool for 24 hours before adding food, job complete"
Near Austin, TX 78732
Luis
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for water complaint. Called tech support per tech support normal operation due to limited water tubing in fresh food for cold water,per tech support if more then a cup of cold water is needed to use ice in the dispenserSR#7728479234"
Near New Braunfels, TX 78130
Noah D
Job Details: 08/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect fridge for not making ice, upon inspection found the ice tube was frozen and facsia heater cut, replaced tube and tested. No problems found. Complete"
Near The Hills, TX 78738
Brandon
Job Details: 08/05/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for customer complaint of ice build up on top part of freezer, found door was not sealing properly, I was able to adjust height of door to create better seal, unit tested good."
Near Manor, TX 78653
Andy
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived on site for refrigerator leaking from ice maker. Tested and inspected unit and found failed valve and ice maker. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Kayman
Job Details: 08/05/2020
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for cooktop center burner flame too low and not cooking food properly. Upon inspection I found the center burner with uneven flames and hissing. But seemed to be the correct height. I inspected the orf holder under the orifice and I found t very dirty and greasy which would cause a gas flow restriction making the hissing sound. Customer request that all orfice holders and burner heads be replaced as they are all very grimey. And could be contributing to low flames.I am ordering (W10611435) center orf holder (W10597166) left R left F orf holder x2 (W10594405) right front orf hold (W10594399) right rear orf hold (W10811599) center burner head (WP8286814) burner head left R left F x 2 (WP8286813) burner head Right R (WP8286815) burner head right F (W10819916) burner cap kit (W10758282) orf holder screw x 10. Requesting AUTHO for repair. Office to RS once repair is approved. ; ordrng 1 W10594399 (holder-orf) and 1 W10594405 (holder-orf) and 1
Near Robinson, TX 76706
Jonathan
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced ice door, container, and coupling and tested unit. Unit is working as designed. Call complete."
Near Cedar Park, TX 78613
Jonathan
Job Details: 08/05/2020
OVEN WHIRLPOOL WFE515S0JS0 Arrived at apartment # 10303 for range having long preheat times. Inspected unit and work area. Tested voltage at terminal block and found L1 connected to neutral. Corrected wiring. Tested all operations. All tested good.
Near Seguin, TX 78155
Noah D
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived on site to inspect fridge and install door due to icemaker problem. Installed door. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 08/05/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. Found left front intermittently not igniting. Found burner head warped not allowing proper gas flow to igniter. Installed new burner head and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78633
Paul
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I confirmed a refrigerant leak in the evaporator at the factory bend in the tubing just below the weld joint on the suction side. I found the unit with 20 psi of pressure setting idle and in home position. I recovered the refrigerant. I replaced the evaporator and vacuumed the system. The system held a 30 psi vacuum. I charged the system with 6.00 oz’s of R134A. I tested the unit and had a great frost pattern and the unit is working as designed. Call complete.
Near Georgetown, TX 78628
Tyler
Job Details: 08/05/2020
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to diagnose a ice machine not making ice properly. After further inspection I found that there were no diagnostic errors but the water valve was overheating during the test cycle and not long enough water to pass through I replace the valve but in the process the fill line going into the valve would not properly disconnect from the quick connect the held it in place. I found that internally the water valves been overheating and causing certain parts to wear down so whenever I pull the hose out of the quick connect the Quick connect came with it and tore part of the hose we will need to return with the fill tub hose for the unit. .; ordrng 1 W11256498 (tube-water)
Near Temple, TX 76502
Jonathan
Job Details: 08/05/2020
DISHWASHER KITCHENAID KUDS30IXSS6 Arrived on site for dishwasher that won’t power on. Inspected unit and work area. Tested voltage at the junction box and found proper voltage. Tested voltage going to the console and found improper voltage. Replaced control and tested unit. Unit would not still turn on. Got authorization from the office to install control panel as well. Replaced control panel and tested unit. Unit ran as designed. Call complete.
Near Austin, TX 78738
Robert
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL KSSC48FMS Arrived on job to replace thermistor. Husband was home on this trip any clarification of the symptoms changed diagnostics. Will need to replace main control instead. After replacement test operation. No leaks detected at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site and found water collecting in ice container and over flowing ice maker. Unit will need new regulator, water line, ice maker and dual valve to repair. ; ordrng 1 8212547RP (tube-water) and 1 WPW10341329 (water valve assy)"
Near Tow, TX 78672
James
Job Details: 08/05/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site and found no refrigerant in low side of system or at drier. When cutting drier from unit I found that the solder joint at drier from heat loop has been soldered shut trapping all refrigerant. Installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 4.1oz 134a and tested. Unit cooling properly. Job complete"
Near Cedar Park, TX 78613
Kayman
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for refrigerator no cool. Upon arrival I found the FC and RC with complete no cool but the compressor was running. There is no frost pattern present. Which indicates a faulty compressor or refrigerant leak somewhere in the sealed system. Ordering a sealed system repair. Requesting ss tech and 2 hour timeframe for repair. Ordering (W11209866) compressor (W11107829) drier (W11407409) evaporator (W10913906) access valve.s. ; ordrng 1 LOCKRING (LOCK RING ) and 1 W10913906 (coupler) and 1 W11107829 (DRIER ) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )
Near Killeen, TX 76542
Al
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect freezer led issues.Confirmed the complaint and removed and replaced the module.Reassembled and unit tested to customers satisfaction.Job complete All water lines were dry at the time of service.
Near Austin, TX 78717
Kayman
Job Details: 08/05/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite to install previously diagnosed parts. I installed the dishwasher inner door and tested for leaks. No leaks detected during time of service. Job complete.
Near Austin, TX 78758
Scott
Job Details: 08/05/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for burning smell . Heater is in good shape no foreign objects . Did find and recommended to tenet to have maintenance service exterior venting . Did find some lint build up in wall vent . No lint build up at time of service . No hazard found . Job complete .
Near Leander, TX 78641
Lou
Job Details: 08/05/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer tripping breaker. Upon further inspection, customer advised the unit is tripping the breaker during the last cycle which would be spin/drain. I placed the unit in diagnostics showing no error codes. Tested unit and it operated as designed. I placed the unit in drain/spin and when the unit would begin to spin ad just before it ramped up to high speed, the breaker would trip. I tested ohms to the drain pump and it was good, checked the motor and it was good, checked the capacitor and found it was bad. I am ordering the capacitor, motor & drain pump (just in case) and CNOTE-LSO FOR TRAINING and office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (LSO FOR TRAINING) and 1 W10890624 (motor-drve) and 1 W11162561 (CAPACITOR ) and 1 W11399437 (DRAIN PUMP)"
Near Austin, TX 78727
Scott
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site for fresh food not cooling properly . Found air Chanel’s clogged with ice . Evap fan not running . Replaced fan motor . Steamed out ice. Unit is now operating as designed . Job complete
Near Georgetown, TX 78628
Kayman
Job Details: 08/05/2020
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite to install previously diagnosed parts. I installed the range panel. I tested unit and is working as designed at this time. Job complete.
Near Bertram, TX 78605
James
Job Details: 08/05/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected unit. Found oil leaking from gear case and has completely coated the motor, belt, cam and dust cover. Unit will need all 3 to repair due to the amount of oil on surfaces. ; ordrng 1 AUTHO (AUTHO) and 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
Near San Marcos, TX 78666
Richard
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not cooling. During testing found that cooling off was displayed on the UI. Miss accidentally turned the cooling off while trying to reset filter light. also customer had a complaint of the door handle coming off. Turned cooling back on and tighten up door handle and all functions tested fine. Complete
Near Cedar Park, TX 78613
Jonathan
Job Details: 08/05/2020
COOKTOP WHIRLPOOL SC8720EDB Arrived on site for cooktop down draft fan making noise. Tested operation and found fan not staying in place. Gained access to fan motor and removed to inspect. Found motor mounting screw had vibrated off. Was not able to find screw. Removed other mounting screw and matched up to truck stock screw. Installed screw and checked all other mounting screw. Assembled unit and tested operation. All tested good.
Near Austin, TX 78724
Scott
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived on site ,replaced jazz control and dampener control. All checked normal in diagnostics . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78753
Scott
Job Details: 08/05/2020
MICROWAVE WHIRLPOOL AMV2307PFS4 Arrived on site and found filter board failed . Ordering filter board . ; ordrng 1 W10422269 (filter)
Near Austin, TX 78745
Luis
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for freezing in fresh food. With temp setting to lowest setting freezing in fresh food. Diagnosed a defective control and thermistor,installed a new control and thermistor"
Near Liberty Hill, TX 78642
James
Job Details: 08/05/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and tested operation. Found wash motor running but sounds like plastic hitting impeller. Unit will need new wash motor assembly to repair. Installed new sump and motor assembly. Tested operation and found unit working properly. Job complete
Near Austin, TX 78741
Jacob
Job Details: 08/05/2020
WASHER WHIRLPOOL WTW4815EW1 "Arrived onsite for unit not washing clothes. Tested unit. Got motor fault, long fill, and main control error codes. The control had gone bad. Ordered part. Rescheduled with tenant.; ordrng 1 W11124765 (cntrl-elec)"
Near Round Rock, TX 78664
Cliff
Job Details: 08/05/2020
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to replace sensor for dishwasher. Replaced sensor and ran full diagnostics resulting in no failures in unit. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78733
Robert
Job Details: 08/05/2020
REFRIGERATOR JENN-AIR JF42NXFXDE00 Arrived on job for complaints of mullion not attached at bottom. Reattached mullion.
Near Georgetown, TX 78628
Tyler
Job Details: 08/05/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher panel installed and a realignment after installing the front panel I found that the mounting brackets that need to be realigned were damaged and cannot be properly installed we will need to return with new mounting brackets in order to secure the dishwasher in the cavity hold that it sits in. ; ordrng 2 WP8269145 (brckt-mtg)s"
Near Austin, TX 78701
Jacob
Job Details: 08/05/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for unit having debris in between glass. Looked at door. Saw debris inside of glass. Replaced door. No issues at this time. Job complete
Near Austin, TX 78746
Luis
Job Details: 08/05/2020
REFRIGERATOR KENMORE 795.7504361 "Arrived on site for a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,installed updated software. Powered unit on checked low side pressure good"
Near Leander, TX 78641
Paul
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onsite for a refrigerator to replace the drier. I replaced the dye drier and vacuumed the system. The system held a 30 psi vacuum. I charged the system with 5.00 oz’s of R134A refrigerant. I tested the unit and had good pressures and the unit was cooling and working as designed. There were no water leaks present at the time.of service. Call complete.
Near Austin, TX 78701
Jacob
Job Details: 08/05/2020
DRYER WHIRLPOOL WED560LHW1 Arrived onsite for top dented to unit. Saw dent to top. Replaced top. No issues at this time. Job complete
Near Austin, TX 78701
Jacob
Job Details: 08/05/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for top dented to unit. Looked at unit. Saw dent to top. Replaced top. No issues at this time. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 08/05/2020
WASHER MAYTAG MVWB835DW0 "Arrived on site to inspect washer for not spinning or unlocking, during operation and testing found the pressure module not working correctly, replaced control board and tested. No problems found. Complete"
Near Austin, TX 78701
Jacob
Job Details: 08/05/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for door panel to unit having damage. lol at door. Saw dents in door panel. Replaced door panel. No issues at this time. Job complete
Near Austin, TX 78702
Leonardo
Job Details: 08/05/2020
MICROWAVE IKEA IMH16XWS4 Arrived on site to test unit for not heating and sparking. Test unit and found bad mag cap and diode.
Near Spicewood, TX 78669
Brandon
Job Details: 08/05/2020
OVEN JENN-AIR JJW9830DDS "Arrived on site for customer complaint of lower oven not being able to run clean cycle. Found failed door switch, I replaced door switch, unit tested good. Also installed lights that customer had and checked temperatures in both ovens, unit tested good.
Near Austin, TX 78741
Luis
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for damaged harness. Installed a new harness,found unit missing shut off arm extension installed a shut off arm extension from truck stock tested water to icemaker good. Any further issues unit will need shit off arm extension"
Near Austin, TX 78730
David
Job Details: 08/05/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer that was leaving residue on clothes after wash. On arrival customer had showed me articles of clothing that had washed as well as pictures of others. Looks like the items were not adequately cycled and some small amounts of residue remained. Performed diagnostics and test cycles. Found valves filling strongly, agitation strong and crisp, unit spinning correctly. Found no mechanical faults with unit, unit is working as designed. Advised customer to review use and care guide and try a different soap and cycle options. No repair recommended, unit is functioning as designed."
Near Leander, TX 78641
Jonathan
Job Details: 08/05/2020
WASHER AMANA NFW7300WW00 "Arrived on site for washer leaking at door. Inspected unit and work area. Found door bellow drain holes clogged. Found bellow needs to be cleaned. Removed front of bellow and cleared drain holes. Cleaned front of door and complete door bellow. Tested operation, found minor soap suds buildup. Spoke with customer on soap usage. All tested good, no water leaks detected. Paid in full on credit card."
Near Coupland, TX 78615
Andy
Job Details: 08/05/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78723
Scott
Job Details: 08/05/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for leaking fridge . Replaced drain tube . Drain tube is free of any obstructions . No other water leaks detected at time of service. Job complete .
Near Burnet, TX 78611
James
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found ice bin frozen in a block and ice under bucket. Found ice tray half full and ice cycles hanging from bail arm. Found ice maker calling for water before tray is in home position. Unit will need new ice maker to repair. ; ordrng 1 W11115534 (icemaker)
Near Austin, TX 78746
Robert
Job Details: 08/05/2020
DRYER MAYTAG MED7100DC0 Arrived on job for complaints of not starting. Found relay on control board not closing. After replacement test operation.
Near Hutto, TX 78634
Andy
Job Details: 08/05/2020
WASHER KENMORE 110.2613241 Arrived on site for washer leaking water. Tested and inspected unit and found failed inlet valve. Attempted to remove failed part and found hot water valve at wall not working. Shut off water main and attempted to remove and found hot water supply still feeding water due to back pressure from water heater. Customer will need plumber to come fix hot water valve at wall before repairs can be made.
Near Leander, TX 78641
Lou
Job Details: 08/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven not working. Upon further inspection, I attempted to place the unit in diagnostics and it failed. Once I was able to get it into diagnostics, I found the error codes F6E4. I cycled power and removed and replaced the main control and cycled power. Cleared the error code and tested. Unit is operating as designed. I recommended that the customer connect the unit to WiFi. Job completed."
Near Austin, TX 78737
Leonardo
Job Details: 08/05/2020
RANGE WHIRLPOOL KGCU467VSS02 Arrived on site to test unit for possible propane leak on right front burner. Tested unit found small leak on right front tubing. Ordering part#W10810387(lp conversion) and pat#W10353141(right front tubing). Office to reschedule. ; ordrng 1 W10353141 (TUBING RIGHT FRONT ) and 1 W10810387 (LP CONVERSATION KIT)
Near Elgin, TX 78621
Andy
Job Details: 08/05/2020
WASHER MAYTAG MVWB855DC0 Arrived on site for washer error code and not operating properly. Tested and inspected unit and found failed water inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Briarcliff, TX 78669
Brandon
Job Details: 08/05/2020
REFRIGERATOR KITCHENAID KSRB25QGSS01 "Arrived on site for customer complaint of unit not dispensing ice, found broken bracket. WP2180226
Near Uhland, TX 78640
Leonardo
Job Details: 08/05/2020
RANGE WHIRLPOOL WFC150M0EB0 Arrived on site to test unit for left front burner not working. Test unit and found burned switch and opened element. Replaced both parts test unit and unit test good job complete.
Near Austin, TX 78748
Kevin
Job Details: 08/05/2020
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and found gearcase has failed, replaced it and washer it is operating properly and no longer making noise. No water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 08/05/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found no airflow through lint screen, remove the vent hose and there is water collecting in it, vent is blocked to the exterior and water is collecting in hose. Vent will need to be clear to correct issue, job complete"
Near Austin, TX 78756
Scott
Job Details: 08/05/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site ,replaced right side positioned . Upper rack is not sitting correctly . No water leaks detected at time of service. Job complete ."