We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pflugerville, TX 78660
Wesley
Job Details:
10/26/2021
Arrived onsite and installed new harness and vent per last tech diagnosis. Was able to repair block with screw from truck stock. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS2
Near Driftwood, TX 78619
Robert
Job Details:
10/26/2021
Arrived on call to replace previous diagnosed part. After replacing the optical sensor test washer for leaks.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78724
Scott
Job Details:
10/26/2021
"Arrived on site for range flashing error codes . Ran diagnostics got control error code . Harness is in good condition, all connections on control are good . Ordering control. Call to set return. ; ordrng 1 W11567368 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Taylor, TX 76574
Wesley
Job Details:
10/26/2021
Arrived onsite and found belt slipping and squealing. Replaced cam and belt. Unit is now operating as designed. All checks good. Unit is now operating properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WRF555SDFZ05
Near Bee Cave, TX 78738
Brandon
Job Details:
10/26/2021
"Arrived on site for customer complaint of water not working, I removed filter, inserted bypass, and unit tested good, found failed filter head. I replaced filter head, inserted filter, unit tested good.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Austin, TX 78749
Leonardo
Job Details:
10/26/2021
"Arrived on site to replace wiring harness. Replaced wiring harness. Tested unit by turning elements on and, all elements test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78752
Scott
Job Details:
10/26/2021
"Arrived on site ,replaced oven igniter . Ran couple heating cycles . All checked normal. No gas leaks detected at time of service.Job complete ."
We serviced a
AMANA WASHER
Model NTW4650YQ0
Near Leander, TX 78641
Kayman
Job Details:
10/26/2021
Arrived onsite for washer not spinning clothes out. Upon inspection I found failed suspension. I explained we would need to replace the suspension before further diagnosing. The customer agreed so I accessed the tub and ring. I found the tub and tub ring both badly damaged and would need to be replaced.
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Austin, TX 78731
David Z
Job Details:
10/26/2021
"Arrived on site to diagnose washer with a no drain condition. On arrival customer had advised me that they have had 2 loads that did drain, but clothes were still wet. Once on towels, and once a very small quick wash. Checked for error codes but saw 0 codes present. Ran unit on high speed spin and verified no wobble or noise present. Checked suspension and found no damaged or broken shocks or springs. Advised to make sure unit does not end up overloaded or off balance, or it will cause it to stop. Drain and spin has been successful when unit stopped. Advised on proper loading. No failures verified. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Round Rock, TX 78665
Jimmy J.
Job Details:
10/26/2021
"Arrived on site for Washer not cleaning. Placed in diagnostics and motor fault came on. Only other fault code was over sudsing. Removed dust cover and found actuator was not engaged into splutch. Used zip tie to temporarily secure actuator into splutch so the customer can use the washer until we return. Cleared error codes. Tested washer and it filled, spun, agitated and then drained as designed. ; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78748
Jacob
Job Details:
10/26/2021
Arrived onsite for the lid not closing correctly. Looked at the unit and found that the lid had broken on the left side at the hinge and screws are missing. Ordered parts. Office to reschedule ; ordrng 1 REQUEST (AUTHORIZATION ) and 2 W10339706 (screw)s and 1 W11259006 (lid)
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS11
Near Austin, TX 78752
Matthew
Job Details:
10/26/2021
Arrived onsite for potential safety issues. Customer complained that unit was smoking when turned on. Customer stated that breaker was also tripping. Upon arrival breaker was turned off. Flipped breaker and unit powered on. Tested unit to 350 degrees and completed preheat without issues. What customer was experiencing was the oils on the element burning off. Left unit on
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Dripping Springs, TX 78620
Robert
Job Details:
10/26/2021
Arrived on call for complaint of white bands found on bottom of tub after load. Confirm the bands look like shipping bands that were not removed from installation. Removed bands and ran diagnostics. All functions working properly. No leaks detected at time of service.
We serviced a
GE REFRIGERATOR
Model ZIPS360NHS
Near Seguin, TX 78155
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit was making ice but not making enough, I lowered the temps on freezer and instructed customer to watch, also instructed customer to replace filter. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kayman
Job Details:
10/26/2021
Arrived onsite for dishwasher not dissolving soap pods. Upon inspection I found no error codes stored in the system. I let diag run and found no water entering. I found the water was turned off under the sink. I turned water on and continued testing. The unit ran through as designed. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78739
Robert
Job Details:
10/26/2021
Arrived on call to replace previous diagnosed part. After replacing sump customer said he would reinstall dishwasher.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Jarrell, TX 76537
Tommy
Job Details:
10/26/2021
Arrived onsite for dryer not operating upon arrival found outlet completely dead. Spoke with customer on need for electrician job Completed.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Dripping Springs, TX 78620
Robert
Job Details:
10/26/2021
Arrived on call for complaint of tripping breaker when fan is turned on. Confirm the lights working properly but breaker tripping when fan selected. Tried to get amps but lost power too fast. Removed all covers and found no wire damage will come back with motor and control. ; ordrng 1 W11100652 (Control) and 1 W11100651 (Fan motor)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Austin, TX 78741
Kevin
Job Details:
10/26/2021
"Arrived on site and arrived on site and inspected unit for losing temperature. Found igniter starting for preheat, but not reigniting once at temperature. Replaced with new igniter. Tested unit, unit tested good, job complete."
We serviced a
GE REFRIGERATOR
Model PFE28PSKKSS
Near Briarcliff, TX 78669
Brandon
Job Details:
10/26/2021
"Arrived on site for customer complaint of k cup leaking, found leak coming from heater assembly and hose, ordering parts. ; ordrng 1 WR60X34049 (Heater assembly) and 1 WR02X34048 (Hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, TX 78610
Kevin
Job Details:
10/26/2021
"Arrived on site and tested unit for not cooling properly. Took temperature inside both the freezer and fresh food compartments. Freezer temperature at 14 degrees, refrigerator temperature at 39 degrees. Found even frost pattern, took one picture. If issue continues, thermistor may need to be replaced as well as control board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FTMS00
Near Austin, TX 78737
Luis
Job Details:
10/26/2021
"Arrived on site. Installed new control display not powering on diagnosed a defective control,ordering a new control please set up as soon as possible. ; ordrng 1 W10823803 (Control)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Leander, TX 78641
Kayman
Job Details:
10/26/2021
"Arrived onsite to install previously diagnosed parts. I installed the main control, console, cabinet seal and OWI sensor. I tested the unit In diagnostics no error codes and the unit is working as designed with no leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, TX 78705
Jacob
Job Details:
10/26/2021
Arrived onsite for unit not draining. Tested the unit and noticed that the water would not drain fast enough. Upon further inspection. Found that the drain pump was clogged. Removed clog. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Jacob
Job Details:
10/26/2021
Arrived onsite for unit making noise during operation. Heard noise as soon as unit turned on. Upon further inspection. Found that the blower wheel needs to be replaced. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Austin, TX 78758
Matthew
Job Details:
10/26/2021
Arrived onsite for display not functioning. Upon arrival tested unit and display was blank. Disassembled unit to access control. Found control was faulty and caused display not to function. W11113911 and W11229665.
We serviced a
MAYTAG WASHER
Model MLE22PRAYW0
Near Austin, TX 78758
Matthew
Job Details:
10/26/2021
"Arrived onsite for stacked unit with F73 UI error code. Removed UI cover for inspection and found inspected connector Wc3 grey, Wb3 blue wire harness. Per tech sheet could potentially be a bad UI control. Found wc3 connector clip on board broken and not making good contact. Adjusted connector and manually secured. Ran test and was functioning correctly. Due to broken connector clip if symptoms persist unit will need UI board replaced. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near San Marcos, TX 78666
Andrew
Job Details:
10/26/2021
"Arrived on site to replace ACU from previous diagnosis. Replaced ACU, tested unit, unit working as designed. No leaks detected. If issues persist or future service required for unit, will need two man, 2hrs and ensure customer is aware we would not be responsible to hook dryer vent back up as not enough room and not enough vent hose present. Dryer vent was attached to unit and pulled from exterior and cut to size for flapper door maybe about 12 inches of vent present and virtually impossible to hook back up without removing flapper from exterior and reaching through from outside. Job complete."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Leander, TX 78641
Kayman
Job Details:
10/26/2021
Arrived onsite for dryer that wont start. Upon inspection I found F1E1 stored in the fault codes. I confirmed good voltage at the terminal block. I found thermal fuse open. I accessed and replaced the fuse. The unit is running as designed. I tested drum temps and found temps increasing too fast indicting a blocked vent. I went outside and checked what looked like laundry outlets and could not feel or hear any airflow. I advised the customer of my findings but the unit is otherwise working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Killeen, TX 76542
Tyler
Job Details:
10/26/2021
Arrived on site for walloven (lower half) not going past 100 degrees. Upon arrival confirmed complaint. Found no errors in diagnostics. Upon further disassembly I found bake element ohmed at 19.7 ohms. Found t.o.d. As well as oven sensor within specs as well. Found power lose from ACU to secondary board. Reset power and found proper connection to secondary board but during diagnostics tests the secondary board was failing to send proper voltage to bake element. Will need office to reschedule once availability of boards are known. ; ordrng 1 W11261167 (Main acu) and 1 W11261169 (ACU (lower oven)) and 1 W10859573 (Sensor) and 1 WP4449751 (Tod)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78130
Andrew
Job Details:
10/26/2021
"Arrived on site to test unit for loose hinges and cracked UI, tested unit found mounting clip were not attached to unit, and found slight scratch on top right corner, attached mounting clips properly, advised customer that scratch did not effect function of unit and needs to contact customer service, ran diagnostics all functions running properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Temple, TX 76502
Tali W
Job Details:
10/26/2021
"On site to install previously diagnosed part. Replaced RC damper. In diagnostics, tested damper motor, and it is functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Tommy
Job Details:
10/26/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit had no rinse aid. Spoke with customer on importance of rinse aid for drying effectively. Tested unit operation and found it to be operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kayman
Job Details:
10/26/2021
Arrived onsite for dishwasher with heater busted according to inspector. Upon inspection I found no error codes stored. I ran diagnostics and it ran through as designed with no issues. I found the heater reached 8 amps and declined as designed during heat. The customer had concerns with rust on the element. I explained to him the elements are constantly covered with water so some discoloration is normal. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Spicewood, TX 78669
Brandon
Job Details:
10/26/2021
"Arrived on site to repair defrost issue, found failed control board, I replaced control, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Waco, TX 76704
Jonathan M
Job Details:
10/26/2021
"Arrived on site for a washing machine that?s not starting cycles. Inspected unit and work area. Confirm the customers complaint in around the unit through diagnostics. Found an F8 E1 (low/no water detected) error code. Tested the valves and found the valves buzzing but not pulling in water. Checked the wall and found the valves turned off to the unit. Tested both valves and found the hot water valve barely pulling in any water. Advise customer of it shoe and charge the customer for the diagnostic fee. The customer then decided that she wanted to get a quote for the valve replacement due to having paid for a diagnostic fee. Use the truck stock valve on the unit for the replacement and tested the unit. .; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for not filling normally, upon inspection found the unit was working normally but the hot water was disconnected causing the full code, changed to tap cold and tested. Drain worked normally and instructed customer to not use extra power due to the reduced water. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kingsland, TX 78639
Cliff
Job Details:
10/26/2021
Arrived on site to diagnose a dryer that is not drying properly. Found clogged external venting preventing proper airflow through unit. Advised homeowner on findings and venting issue will need to be addressed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near New Braunfels, TX 78132
Andrew
Job Details:
10/26/2021
"Arrived on site to test unit for ice build up on RC Evap, tested unit found drip pan extremely bowed in center, and evap thermistor in wrong location, defrosted evap, replaced drip pan and evap fan with thermistors, installed caulking bead around evap housing, put unit into basic defrost, tested unit unit working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Bluffton, TX 78607
Cliff
Job Details:
10/26/2021
"Arrived on site to diagnose a refrigerator that is not producing ice. Found fc door wiring harness has multiple broken wires and door will need to be replaced to complete repairs. Autho is needed to proceed with part order.; ordrng 1 LW10691266 (Door fc) and 1 Authoneeded (Autho needed), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW1
Near Belton, TX 76513
Tyler
Job Details:
10/26/2021
Arrived on site for range needing front left burner and cap. Upon arrival I confirmed prior complaint assembled unit with new parts that were diagnosed reassembled and tested the unit and found no signs of gas leak and unit now lighting as designed showed homeowner repair progress and they were happy with completion
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Kyle, TX 78640
Leonardo
Job Details:
10/26/2021
Arrived on site to replace door bottom seal. Replaced door bottom seal and tested unit for leaks. No leaks at this time. Unit tested good. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB02
Near New Braunfels, TX 78130
Noah D
Job Details:
10/26/2021
Arrived on site to inspect unit for not draining from Evap. Upon inspection found the drain tube was closed off under unit. Removed tubing and checked cab tube and found it collapsed. S
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78723
Scott
Job Details:
10/26/2021
Arrived on site for washer not agitating found actuator failed . Replaced actuator . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
MAYTAG DRYER
Model MDE7400AYW
Near Killeen, TX 76542
Tali W
Job Details:
10/26/2021
"On site to install previously diagnosed parts. Replaced belt, pulley, rollers, glides, and felt. Reassembled and tested. Unit now functioning as designed. Informed customer to have dryer vent cleaning service performed to prevent airflow issues and poor performance. Customer stated that the vent goes under, through foundation and has a crack causing ground water to partially restrict airflow. They are aware of potential issues and are planning to re-route venting. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near New Braunfels, TX 78132
Noah D
Job Details:
10/26/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the fill tube full of ice and the heater wires damaged, ordering new fill tube and heater assembly to fix issue. Office to reschedule ; ordrng 1 W11401681 (Tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Georgetown, TX 78628
Lou
Job Details:
10/26/2021
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I found the control panel display showing F2E2-UI lost communication with main control. I cycled the power to the unit and attempted to place in diagnostics and it failed. I removed the outer door panel and disconnected the UI from the main control and closed the door and the drain pump came on telling me the main control is good. When I went to replace the control panel, as shown in the parts breakdown, I found the part I have did not include the UI. I advised the customer of my findings. I am ordering the UI and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W10918484 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hutto, TX 78634
Jimmy J.
Job Details:
10/26/2021
"Arrived on site for Refrigerator will not get to refrigeration temperature. It is staying at 55? even with trying to adjust it. Same problem I had before. Placed in diagnostics and defrost heater sensor is showing open. Tested defrost heater in diagnostics and thermistors at the board and got strange reading for defrost heater. Thermistors read good. We will return with the main board, evaporator thermistor, and UI to complete the repair. We will also inspect the heater connector to ensure it is getting a good connection. When I tried placing the fridge in a forced defrost the heater wasnt coming on. Once all three parts are installed the fridge should start kicking on the defrost heater to allow the fridge to cool as designed. ;
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Temple, TX 76502
Tali W
Job Details:
10/26/2021
"On site for washer making noise during spin. I ran a diagnostics agitate and high spin test. Found noise during high speed spin. Found belt slipping, signs of wear on cam assy and actuator arm slightly bent causing noise when shifting from agitate to spin. Replaced belt (truck stock W11239857), cam, and actuator. Calibrated. Ran diagnostics cycle. Unit functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model Mvwx700xl2
Near Nolanville, TX 76559
Al
Job Details:
10/26/2021
"Arrived on site to install previously ordered parts. Removed the unit from the residence and did all of the work on the front lawn of the customers residence. Removed and replaced the wash plate, hub, screws, actuator, cam, drain pump, capacitor, motor, belt and other marked parts. Reinstalled and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Elgin, TX 78621
Matthew
Job Details:
10/26/2021
Arrived onsite for unit with condensation issues and not cooling properly. Upon inspection found condensation throughout RC cabinet . Found bottom right area where frame was pulling away from liner. Silicone will not fill gap.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76501
Tyler
Job Details:
10/26/2021
Arrived on site for washer not draining and making odd noises during use. Upon arrival found f7e6 motor detected fault. After further inspection I found actuator had come loose from gearcase/cam. Repositioned part and remounted for better secure connection to cam. Reassembled and tested unit. Found washer now cycling as designed with no faults or failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYF02
Near Waco, TX 76712
Jonathan M
Job Details:
10/26/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced air diffuser and air filter for customer. Tested the unit and found the water dispenser still not working. Checked the water reservoir and found it frozen over again. Steamed the water reservoir up until water began to dispense from the water dispenser. I did advise the customer to run several gallons of water through her water dispenser due to using a new filter. The unit is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
Taylor M
Job Details:
10/26/2021
"Arrived on site to diagnose washer filling non stop, I gained access to the unit and found that it was not level, I leveled the unit and then put it into service diagnostics, I found no fault codes, I put the unit through a diagnostics cycle and found the unit is operating properly as designed. I spoke with the customer about proper loading techniques and cycles and informed her that when you run a cycle the unit has to sense the clothing in the unit first and will continue to fill up with water until the appropriate load/cycle will begin actuating and spinning. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Austin, TX 78728
Taylor M
Job Details:
10/26/2021
"Arrived on site to diagnose dryer not heating, upon arriving I gained access to the thermal cutoff and the igniter and tested both, I found the thermal cutoff good but the igniter is open, I removed the igniter and found the graphite snapped, I replaced the igniter and tested the unit and it is operating properly as designed. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Florence, TX 76527
Jonathan S
Job Details:
10/26/2021
Arrived on site for unit leaking gas. Inspected unit and work area. Turned gas on and checked inline with gas detector and bubbles. Was not able to identify leak. Checked manifold and found possible small leak from manifold. Will replace manifold. Office to schedule return when ETA is available.; ordrng 1 W11338090 (MANIFOLD )
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Austin, TX 78741
Kevin
Job Details:
10/26/2021
We serviced a
WHIRLPOOL Range
Model n/a
Near Austin, TX 78737
Kevin
Job Details:
10/26/2021
"Arrived on site and tested unit for losing heat once preheat is complete. Found temperature reading and actual temperature taken with thermal coupler was off by quite a bit, took one picture. Will need new sensor to correct issue. Office to reschedule. ; ordrng 1 W10833885 (Sensor) and 1 W11219379 (Door)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78737
Kevin
Job Details:
10/26/2021
arrived on site and inspected the washer and found door latch is not working, replaced it and washer will now complete a diagnostic cycle, job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AES
Near Austin, TX 78731
Luis
Job Details:
10/26/2021
"Arrived on site for drawer issues. Found glides to bin defective,bearing in glides preventing bins from sliding smoothly diagnosed unit would need middle and side glides.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS2
Near Austin, TX 78725
Scott
Job Details:
10/26/2021
"Arrived on site for surface light out . Found bulb burned out . Replaced bulb .No other issues found . Job complete ."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Temple, TX 76504
Tali W
Job Details:
10/26/2021
"On site for dishwasher not heating. In diagnostics, found F2E1 stuck key. Cleared error. Ran diagnostics cycle. Heater came on. Customer recently moved in (new home build). Advised customer to either use rinse aid and regular detergent or use detergent that has rinse aid included without liquid rinse aid. Informed customer that it takes about 90 washes for rinse aid to properly coat tub to allow better water runoff. Also, that condensation builds at the top of tub and one unit cools, that condensation will fall on top of dishes. To help prevent this, slightly open dishwasher after cycle is complete. For example: if cups on upper rack are dry on the inside, the dishwasher was completed the dry cycle as intended per manufacturer specifications. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78702
Jacob
Job Details:
10/26/2021
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Del Valle, TX 78617
Jacob
Job Details:
10/26/2021
Arrived onsite to replace screw and wash plate. Replaced parts upon bolting down the wash plate. The bolt had managed to brake off inside the gear case. Ordered new screw. Need to replace screw and gearcase. Office to reschedule ; ordrng 1 W10772621 (screw)
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW1
Near Killeen, TX 76549
Al
Job Details:
10/26/2021
"Arrived on site and inspected washer not completing cycles. Free spun the basket and unit has bearing noise, control issues and draining problems.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Waco, TX 76712
Jonathan M
Job Details:
10/26/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details:
10/25/2021
Arrived onsite and found unit operating with failing valve symptom of dripping dispenser and dripping ice fill line. Replaced inlet dual valve. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Marion, TX 78124
Noah D
Job Details:
10/25/2021
"Arrived on site to inspect unit for not spinning quietly, upon inspection found the blower cracked and the motor causing extra rubbing noises. Replaced both parts and tested unit. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA88FIHZ00
Near Burnet, TX 78611
Cliff
Job Details:
10/25/2021
Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found no pressure from wall preventing water flow through unit. Homeowner will need to have plumbing issue corrected.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/25/2021
"Arrived on site to test unit for not spinning or agitating, tested unit found motor not engaging when putting on spin or agitate, found red wire on capacitor harness loose in housing, secured connection, tested unit,unit working properly, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/25/2021
"Arrived on site to install previous diagnosed part. Removed heater and tested resistance and found 14 ohms, within range. Installed new heater and performed diagnostics mode, found error code 5-1 door switch fault. Found wash motor not activating. Measured voltage to motor and found correct. Found failed sump assembly. Removed failed sump and installed new. Assembled unit and performed diagnostics mode. Monitored test operation and observed for possible water leaks. Checked for hot temperatures on element and found heater working. All tested good, no water leaks detected during service."
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
10/25/2021
Arrived on site to diagnose an ice machine that is not producing. Found pump to chill plate hose disconnected from circ pump preventing water flow through unit. Reattached hose and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/25/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Lou
Job Details:
10/25/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I installed the front right roller axle and plug. I found the right front roller was flattened and also found the soft front roller was missing the axle and plug. I advised the customer of my findings and am ordering the right and left front roller assemblies, both axles/clips and CNOTE-LSO PER CUSTOMER REQUEST. No water leaks observed during service.; ordrng 1 WPW10304659 (Right roller cab) and 2 W11476984 (Axle)s and 1 WPW10304660 (Left roller cab) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Bastrop, TX 78602
Matthew
Job Details:
10/25/2021
Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tali W
Job Details:
10/25/2021
"On site for fridge having intermittent light issue. Customer stated that occasionally all lights inside of unit wouldnt light up. Found left deli drawer control wasnt properly seated, water build up in control cavity, and corrosion build up inside cavity. Deli drawer harness didnt looked pinched. Light issue most likely due to corrosion and water present in deli control cavity. Ordering deli drawer including control for return. : W10804160 LED power Supply, W10815669 Deli drawer, W11170612 deli harness. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JB36SSFXLA02
Near Austin, TX 78734
Brandon
Job Details:
10/25/2021
"Arrived on site for customer complaint of left side freezer slide broken, I replaced broken slide, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QTS03
Near Austin, TX 78732
Brandon
Job Details:
10/25/2021
"Arrived on site for customer complaint of unit not dispensing ice, found failed shaft, I replaced shaft, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Tommy
Job Details:
10/25/2021
Arrived onsite for range staying stuck in broil. Upon arrival found unit overlay not reading touch at all. Unit intermittently reading touch and starting and cancelling. Ordering unit overlay and control office to reschedule upon receiving.; ordrng 1 W11280096 (Panel control) and 1 W11284302 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/25/2021
"Arrived on site to test unit for noise when filling, tested unit found cold water causing noise, verified with customer that this was the noise she was hearing, replaced valve, tested unit, unit working properly,no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Meadowlakes, TX 78654
Justin
Job Details:
10/25/2021
Arrived on site for a cooktop with the flames to high. Upon further inspection I found the right side orifice holders off center and needing adjustment. I corrected this and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Temple, TX 76502
Tali W
Job Details:
10/25/2021
On site for oven not cycling temps properly. F6E4 UI/ACU mismatch. Cleared error. Cycled power. Error didnt return. Informed customer to connect unit to WiFi and allow unit to perform any needed updates. Provided customer with WiFi team number. Advised customer to test unit with her thermometer inside after updates are complete to ensure proper functionality. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Belton, TX 76513
Tyler
Job Details:
10/25/2021
"Arrived on site for washer with broken lid. Upon arrival confirmed complaint but also found the following errors in diagnostics: F5E2, f7e9, f2e1. Also found lidlock not functioning correctly. Office to reschedule once availability of lid, ACU and lidlock are known.; ordrng 1 W11259006 (Lid) and 1 W11429620 (Acu)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Waco, TX 76706
Jonathan M
Job Details:
10/25/2021
Arrived on site for an oven that has a missing display. Inspected mirror and work area. Found several of the number is not working. Attempted to run the unit in the back cycle and found the unit would not respond. Replaced main control and tested the unit. Unit began to work and function as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/25/2021
"Arrived on site to install previous diagnosed parts. Removed failed evaporator fan motor and grommet, installed new. Tested operation and found operating as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HB3
Near Temple, TX 76502
Tali W
Job Details:
10/25/2021
"On site for microwave display intermittently not functioning and inner door loose becoming separated from outer door. Confirmed complaint. Found inner door loose and separating from outer door when opening. In diagnostics, found F2E1 stuck key. I tried clearing the code, but the unit wasnt allowing me to clear error. Ordering complete door (glossy black) W11196118 includes control. ; ordrng 1 W11196118 (Door glossy black) and 1 AUTHO (AUTHO)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, TX 78628
Lou
Job Details:
10/25/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil onto the slider and clutch, the lower main harness damaged, and the control panel not responding, I removed and replaced the gearcase, slider, clutch, control panel and lower main harness and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, TX 76504
Tyler
Job Details:
10/25/2021
Arrived on site for washer not cycling past fill section. Upon arrival I found f9e1 error indicating long/no fill. After further testing I found issue traced back to cold water cutoff being mostly closed and not allowing proper water flow. Repaired water supply reasse and tested unit and found it functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Moody, TX 76557
Jonathan M
Job Details:
10/25/2021
Arrived on site for a washing machine that?s making a grinding sound during the spin cycle. Inspected unit and work area. The customer advised that her son was here previously and did not exactly know what was going on with the washer. Tested the unit and a high speed spin and found the unit making a noticeable grinding sound coming from the cam. Looked at anything in it and found the cam completely stripped. Replaced the cam and tested the unit. The unit began to work as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waco, TX 76708
Jonathan M
Job Details:
10/25/2021
Arrived on site to install previously diagnosed parts.. Inspected unit and work area. Remove the back cover and found a major daily coming from the Yoder loop at the top of the cabinet coming down the dryer and dripping down into the bottom of the refrigerator.
We serviced a
KITCHENAID OVEN
Model KOST100ESS04
Near Temple, TX 76502
Tali W
Job Details:
10/25/2021
On site to install previously diagnosed parts. Replaced control panel and oven temperature sensor. Cleared previous error code. Tested. Unit now functioning as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Rogers, TX 76569
Tali W
Job Details:
10/25/2021
"On site for fridge not cooling properly and ice maker not making ice. Customer stated that company they ordered from came out to make repairs previously. Also, that the temp in FC not getting below 18 degrees. On arrival, found unit unplugged due to unit not properly cooling in FC. Found previous company that performed repairs added an access valve on the low side and replaced drier (non uv), but didnt install high side access valve. Plugged unit in and noticed compressor had unusually loud humming sound. Ordering SS REPAIR TECH 2 HOURS. Office to reschedule. ; ordrng 1 W11506635 (Access valve) and 1 WPW10608485 (Evaporator) and 1 WPW10143759 (UV drier) and 1 WPW10154805 (Inverter) and 1 W10917531 (Evap RC kit) and 1 W11032800 (FC fan motor assy) and 1 W10878992 (UI & control kit) and 1 W10612142 (Adapter kit) and 1 W10780378 (Compressor kit per svc pointer) and 1 SSTECH2HOURS (SS TECH 2 HOURS)"
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Robinson, TX 76706
Jonathan M
Job Details:
10/25/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced main control and tested the unit. The unit began to operate as designed in the low and high speed spins for over two minutes. I ran the unit through an auto test and the unit ran as designed. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waco, TX 76705
Jonathan M
Job Details:
10/25/2021
Arrived on site for a washing machine that intermittently not completing cycles. Inspected unit and work area. Found the unit on a splitter for the hot and cold water valves and the drain hose o;a closed drain leading to an extension outside hat drains 30 feet from the shed. I placed he unit in service diagnostics and found an F8 E1 (low/no water detected) and F2 E1 (UI stuck key) error codes. Around the unit through an auto test and found the filter and drain portions taking longer than normal. The unit did finish the auto cycle as designed. Ran the unit through a manual fill on those valves to fill the basket and then attempt to drain. Found the unit taking over 60 seconds to drain the basket when a third of the basket was full of water. Tested both hot and cold valves and found them bringing in the same amount of water. I called whirlpool Techline and spoke to Kurt SR# 7732076830. Yeah both of the issue would have to be with the drainage and the unit siphoning after it is done draining as it?s going into the rinse cycle .He advised the customer we need to add a siphoning break kit to the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tyler
Job Details:
10/25/2021
Arrived on site for refrigerator tripping breaker. Upon arrival customer stated unit had tripped twice since last repair. (FC temp on arrival 9 degrees.) found heater and defrost mode functioning correctly during diagnostics. During repowering unit I found 2xflash error from inverter. Also narrowed down a voltage issue when 3way valve was connected during start up and run time with unit. Informed customer of findings.
We serviced a
MAYTAG REFRIGERATOR
Model MTB2656GE_
Near Temple, TX 76501
Tali W
Job Details:
10/25/2021
"On site for fridge having rust on the upper part of FC door. Unit would require door replacement and handle screws. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Temple, TX 76501
Tyler
Job Details:
10/25/2021
Arrived on site for washer Nanking grinding nosie. Upon arrival found no errors in diagnostics. After further testing I narrowed down problem to a faulty ccw windings in motor caus8ng a power shortage and u it to spin in wrong direction. After replacing motor I reassembled and tested unit. Found washer no longer grinding during use and functioning as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Noah D
Job Details:
10/25/2021
"Arrived on site to inspect unit for clicking sounds and no spinning, upon inspection found the unit had a bad actuator and was causing the issues. Replaced actuator and tested the unit. All functions returned with no issue. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Temple, TX 76501
Tyler
Job Details:
10/25/2021
Arrived on site for refrigerator needing previously diagnosed fill tube upon arrival reconfirmed with customer that temps and cooling issues were resolved since Last visit. After making repair to fill tube replacement. I reassembled and tested u it and found no leaks and ice maker functioning as designed. Call complete
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS0
Near Austin, TX 78704
Jacob
Job Details:
10/25/2021
"Arrived onsite for the auto fan light keep blinking. Looked at the unit and button for auto fan kept blinking. Customer said that they tried everything to get the blinking to stop but it will not stop. Called tech line. Suggested to change the UI control. Spoke with Andrew, got sr#7732073587. Replaced control. The blinking stopped but now the LEDs on the stop of the hood vent will not turn off. Re ordered new UI control. Rescheduled with customer. No issues at this. Job complete ; ordrng 1 WPW10716813 (cntrl-elec)"