"Arrived onsite and found unit with no production. Entered diagnostics and found unit operating as designed with slow water. Found filter needs to be replaced to resume normal operating and no other failures present at time of service, advised customer that the filter should be replaced to repair. No parts"

Arrived onsite for unit clickin. Customer stated unit was not longer clicking but was making a hmm sound and not completing a full cycle. Ran diagnostics found error codes(f2 e1. F0 e2. F7 e1) cleared error codes ran auto test. Unit would only hmm but would not engage spin or agitate cycle. Suspected capacitor failure not powering motor. Ordering parts set to return 1/31/25. Customer is requesting sooner service if possible ; ordrng 1 W11614512 (Capacitor) and 1 W11417071 (Lower harness) and 1 W10890624 (Motor)

Arrived on site to test unit for door making weird movement when closing on the left side. Test unit and found new door is a soft closing door. If you push on the door to close it fast you move the soft closing mechanism got to fast making door make a weird movement. Removed door and took door apart and no damaged hinges or receivers job complete.

"Arrived on site for left side door rusting under dispenser, right side door gasket is ripped, door handle is loose and intermittent water dispenser issues. Upon arrival, inspected unit and took picture of rust. Confirmed door seal issue . Tested water dispenser and operated with no issue. Contacted tech line for assistance. Spoke with Robert. Explained rusting issue. Submitted requested picture of rust. Am told that rusting door is covered under 2nd year of warranty. SR# 7740809971. Ordering left side door, rights side door gasket, and water valve. Office to reschedule ; ordrng 1 W11435353 (Left door) and 1 W10830274 (Right door gasket) and 1 W11548535 (Valve)"

"Arrived onsite for failed compressor and removed and replaced compressor. Installed dye drier and access port. Inspected brazed joints and vacuumed system. Charged to spec and observed for normal operating. Unit is now operating as designed. Advised customer on repair. WPW10143759, w11506635, w!0233960"

"MER8700DS1 Arrived on site from previous visit to install parts. I installed sensor, control board, and infinite switch i tested product works as it's designed."

"Arrived onsite for unit with F8E4 present. Upon arrival customer stated the dishwasher works good but the issue is there is a leak present. I ran the unit and found water leaking from the tub on the right hand side. I documented a photo of the tub separating, causing leak issue present. The unit will need a tub replacement to fix the issue. Ordering W11409866 Tub assm. Office to RS as it is a psp item.; ordrng 1 W11409866 (Tub Assm)"

Arrived onsite for dishwasher not washing dishes. I found F4E3 wash motor not running present. I replaced the pump and motor and tested the unit. Unit is now washing as designed and operating as designed. No water leaks present at time of service. Call complete. Installed W11613479 MOTOR& SUMP ASM.

"On arrival verified complaint of using it is frozen up. Visual inspection shows the default strain is frozen, causing moisture to run into the RC section.Defrosted, drain and cleared of all ice in freezer section, ran endoscope down. Drain to confirm it is clear. Drain is clear. There is no debris, ice or collapse. Drain the unit is now working correctly. Job complete no parts installed"

Arrived onsite to repair pre diagnosed wire harness failure issue. Replaced wire harness and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts usedW1175526W11591637

"Arrived on site for customer complaint of unit n9t heating, found power supply issue, only getting 216v across L1 and L2. Informed apartment complex of the problem."

Arrived on site to test unit for not dispensing ice. Found bottom coupling was damaged preventing proper contact with ice bin. Needing bottom coupling. Scheduled for return on 01/30.; ordrng 1 WP2220458 (Bottom coupling)

Arrived on site to test unit for right rear burner not working. Test unit and found shorted burner element. Will order new burner reschedule for Thursday customer would like last call of the day if possible ; ordrng 1 W11171119 (RR burner)

"Arrived on site to replace ice maker, I replaced ice maker, unit tested good. Part used w11658802"

Arrived on site to test unit for buttons not responding or display stopping. Test unit and found F2E1 error code shorted keypad. Will need to order new door. Office to reschedule ; ordrng 1 W11646020 (Door stainless)

"Arrived on site to test unit for SD error and wet clothes at the end of a cycle. Upon arrival customer stated that the issue has been getting better but still happens intermittently. Inspected drain pump and removed filter, found it clogged with clothing items. Clog is not allowing water to be removed quick enough before it enters a spin, then gets thrown off balance. Removed clog and tested unit, unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for moisture still collecting and lights switch broken, customer says we broke it on repair. Replaced light switch. Verified all gaskets are sealing. Used heat gun again to form, removed and cleared drain. Sealed drain, call complete. Under company warranty."

"Arrived on site to replace previously diagnosed control, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site for dryer not heating correctly . Found dryer pushed back too far and piece ching vent . Removed vent and ran temp checks . Unit is cycling properly . Cleaned interior of unit . Checked sensors and ,all checked within specs. Advised about pushing dryer back . Collected 162.36. Autho EL9T34."

On arrival inspected the outer basket and found it is cracked. Spoke to service Reordering outer basket. W10381077 office to reschedule 2hr on return; O-emld tckt

2-1Arrived on site for washer filling and not starting cycle . Ran diagnostics got 2-1 . Manually ran valve test . Getting water from both valves . Drain tub and found pressure hose had slipped off control . Reinstalled hose . Ran diagnostics and all checked normal . Started quick wash cycle with clothes . No issues found . Unit is now operating as designed . Nonparts i stalled no water leaks detected at time of service . Job complete .

"Arrived onsite for previously diagnosed parts. I replaced the gearcase, slider, clutch, and tested unit. Issue still persists. I found the control sending 12vac to the clutch. I replaced the control and unit still won't engage properly. Harness has a break and door latch was giving issues. Will need to order W11568984 Harness lower, and W11700916 Latch. Set to return 01/31/25. Customer would like sooner if possible. Installed W11449841 GEARCASE, W10734521 SLIDER, W11624943 CONTROL, AND W10754448 CLUTCH. No leaks present.; ordrng 1 W11568984 (Harness lower) and 1 W11700916 (Latch)"

"Arrived on site to test unit for not working properly, tested unit found belt slipped off damaging the cam and shredded on the motor also damaging it, replaced motor, belt, cam and shift actuator as precautionary, calibrated unit and tested, unit is now running as designed no leaks detected job complete installed W11686050,W11239857, W11481722, W10721967"

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer provided photos of their thermometer inside the RC section which showed temps between 42-45 degrees. Customer advised theyvrmbeen having foods spoil on the top shelf; mainly cheeses. I gained access to the RC evaporator and found the thermistor in the correct place and the evaporator with a good frost pattern. Pulled unit out and gained access to the hv control and tested the thermistor at the P5-3 to 4 molex and got 5.315kohms which is reading approximately 50-51 degrees. I contacted techline and spoke to Brandon and advised of the history of repairs, complaint, and my findings today. Brandon had me test in diagnostics tests 1, 2, 3, 4, 28, 29 and 30 and all temp readings in those tests were good ranged temps. Brandon recommended placing a bottle of water inside the RC section and in approximately 24 hours check the temperature of the water and if the temps are too high, then he recommended replacing the control kit. Provided SR#7740808780. I advised the customer of this information and recommended they take a photo of the temp readings of the water and contact our office to provide the readings to our office staff. I provided the SR number to my customer. No water leaks observed during service, job completed."

"Arrived on site to test unit for intermittently not dispensing water. Asked customer if she noticed issue more first thing in the morning or after unit has been sitting with doors closed for extended periods. Customer stated issue arises randomly throughout the day. Was unable to mimic issue but found water line slightly pinched. Rerouted water line and found water pressure from dispenser randomly dropping them rising. Reservoir is not frozen at this time. Recommend having valve, filter head, and reservoir replaced. Scheduled for 02/03 per customer. Advised customer to monitor mean while. No parts replaced at this time. ; ordrng 1 W11162042 (Filter housing) and 1 W11566768 (Reservoir)"

"Arrived on site to diagnose dryer with increasing time limits on sending cycles. Customer advised that they watched the timer a couple of times and felt time was not going down as quickly as it should, and clothes seem to be getting over dried. Tested the unit and found no abnormal hearing issues, and no error codes. Vent hose seems to be clear. Advised on location of sensor Bars and that load sizes should be big enough to contact the bars, or inaccurate cycle times may persist. Advised changing dry times are normal since it is a sensor cycle. Asked customer to run some timed dry cycles to make sure clothes are drying properly, and to possibly have their vents cleaned if not. I walked the customer through setting up the Maytag app as well. Customer needs to contact wifi team for assistance since network connection is erroring out. Customer will follow up if they are unable to connect and if cycles do not improve. Unit appears to be working as designed. No parts used. Call completed."

Arrived on site to replaced ui console and appliance manager. Also found oven tripping breaker . Replaced control and UI. W11670513 W11448962Ran elemnt burn off per whirlpool and service management guidelines . Called tech documented work done . SR # 7740809100 job complete

"JJW6024HL0 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11353849 control per techline recommendations. After powering back on, when trying to utilize steamfunction, unit triggered F1E1. Call tech line and spoke with Dillion and stated to replace control and console at the same time and perform reconfiguartion test immediately after powering on unit. Ordering W11354234 console and W11353849 control. Office to reschedule ; ordrng 1 W11354234 (Console) and 1 W11353849 (Control)"

Arrived on site to test unit for gas smell coming from right rear burner. Test unit and found valve not closing all the way allowing some gas to come out. Will order new right rear valve rescheduled for 1/31 per customers request. ; ordrng 1 W11620424 (RR valve)

"Arrived on site to test unit for not cooling properly, tested unit found evaporator fan not engaging, and RC door gasket falling apart, will need to replace RC gasket, evaporator motor, thermistor, bi-metal and control, ordering parts office to reschedule ; ordrng 1 W10443314 (Rc door gasket) and 1 12002355 (Thermistor kit) and 1 W11024089 (Evaporator fan) and 1 WpW10290745 (Harness with bi-metal) and 1 WPW10503278 (Control)"

Arrived on site for a dryer with same issues as last time I was there. On arrival client said product keeps showing a check vent or clean vent I didn't see it . I ran diagnostic and found error code F3E2 . I called Whirlpool techline spoke with Drew at 4:34pm eastern time he was unable to get me a SR# system was down. Drew let me know that no Whirlpool dryer should not have a vent extending more then 25ft and 90 degrees elbows are going to minus 5ft. Client contacted home builder and home builder is saying it's the dryer. I'm going to order sensor bars and sensor harness returning parts back just in case needed office to reschedule for client. ; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Sensor harness)

"Arrived on site to inspect dishwasher not powering on. Upon further inpsection, I checked incoming voltage from the outlet and measured 123VAC. I measured voltage ath the terminal block and measured 123 VAC. I measured voltage at the control and found that there is no voltage to the control. I am ordering the wiring harness W11708398. Office to schedule return service.no water leaks observed during service ; ordrng 1 W11708398 (Harness)"

"Arrived on site to follow up on refrigerator that continues to barely produce ice, maybe a couple harvests a day. Unit has had the icemaker / valve replaced previously. I found temps are all within spec for unit to harvest. I did however find that when I ran test 36 for the icebox fan, the fan never came on. Evap fan comes on, but icebox fan never blows to cool the icemaker. Ordering icebox fan motor to resolve. Return visit set for 1/30. ; ordrng 1 W10308033 (Fan motor) and 1 W11035835 (Control)"

WTW8127LWO Arrived on site for a washer leaking water. On arrival I didn't see any water leaking after running diagnostic. Further inspection found cold valve wasn't adding water to machine then i noticed hot hose connected to hot side of water valve was leaking and the despenser hose was so lose it came off after a slight pull on it with a clamp on it . I replaced water valve and despenser tasted on heavy load no signs of water leaks anywhere. Product works as it's designed no water leaks visible from main water supply.

Arrived on-site for washer. Installed 1 retainer (w11385424) and inner tub (w11436991) cycled washer valve functioning properly and spin cycle is good. Call complete

"Arrived on site to install previously ordered and diagnosed parts per previous technician. In attempting to remove the gearcase, i was not able to due to it being completely seized to the basket. I will need to order the basket W11513243 outer tub W11219115 drain pump filter W11568797 and screw WP8533928. CNOTE 2 man. Office to schedule return service. No water leaks observed during service.; ordrng 1 WP8533928 (Screw) and 1 W11568797 (Filter cover) and 1 W11219115 (Tub) and 1 W11513243 (Basket) and 1 CnOTE (2 man job)"

"Arrived on site for customer complaint of time dry not working and no sound coming from console. I found failed console, I replaced console, unit tested good. Part used w11124268"

"On arrival verified complaint of unit, not stopping spinning and not computing cycle, visual inspections unit shows no property damage.No physical damage and no internal damagw11627517e to the unit. Wire harness is in good condition. Deer case is not leaving oil. No visible issues with the system. Ran the diag system and found the error codesF0e3, f8e. Components all activate correctly and unit has good water flow. Pressure hose is clear. Advised customer of proper use and care. Replaced control for not stopping spin and pressure sensor failure. Documented with safety on SR 7740777048 Job complete installed"

MEDC300XW0 Arrived on site for a dryer not working . On arrival verified issue it had a broken door switch replaced and tested product works as it's designed.

Arrived on site to diagnose range having issues with burners staying lit when several burners are on. Checked gas supply and found valve was almost shut off completely. I turned the valve fully on and burners started working properly. I adjusted the flames low setting for the customer and advised on proper use and care. Unit working as designed. No parts needed.

"Arrived onsite to inpsect washer making a lot of noise. Upon further inosection, I found that the washer was going out of balance and making a banging a screeching noise while spinning. I examined the motor, cam, belt, and pully, and all do not show any signs of problems. I ran a test cycle with a load and found that the spin was very unbalanced. I found that one suspension rod was worn, causing the basket to go out of balance. I replaced the suspension and ran another test and found that it fixed the problem with out of balance. However, I found that the rear panel was banging against the chassis. I applied padding to dampen the sound, and now the washer is operating as designed. No water leaks observed at the end of service. W11396716"

"Arrived on site to inspect ice machine making too much ice. Upon further inspection, I found the bin overflowing and tested the bin thermistor. I found the thermistor is way out of range at 3.4kohms which is reading at approximately 67 degrees. Removed and replaced the thermistor and retested and unit is operating as designed. No water leaks observed during service, job completed. WPW10511923"

"Arrived on-site for water leak. It only leaked during clean washer mode. Found f0e2 code for sudds. Cycled washer, found no leaks. During testing cycles found sudds with no detergent added. Educated customer on which detergent to use anyhow to use affresh tub cleaner in clean wash cycle. Also pointed out the areas of the unit I wanted Customer to keep an eye on in case any leaks do reoccurrence. Unit works as designed. Call complete"

Arrived on site to test unit for over filling. Found errors f1e1(control fault) and f3e1(pressure system fault). Replaced control(W11603810) and completed diagnostics with no issues. No leaks detected. Unit is now working as designed. Job complete.

Arrived on-site for f1e0 code. Installed contol(w11548749) unit operating as designed. Call complete

"Arrived on site to test unit for tripping breaker, customer stated that it only tripped once and then a constant click is coming from the back, tested and found start device shutting off on thermal, put in a test start device and compressor did come on but a very loud rattling noise is coming from within the compressor, will need to replace compressor to fix issues, sealed system still covered under warranty, ordering parts office to reschedule ; ordrng 1 W11209866 (Compressor) and 1 W11209866 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access value)"

"Arrived on site to inpsect washer sometimes not starting and sometimes leaving a '01' after the cycle has completed i placed the washer into diagnostics and observed error code F0E3 ( overload) and F5E1 (lid lock not sensed when trying to lock). I ran a test on the washer and found that all components are operating without issue. I attempted to replicate the issue but I could not replicate what the customer was experiencing. The customer stated that the problem is very inconsistent, and for a week, it has been operating without issues. I reset the unit and retested. The unit is operating asdesigned. The customer will monitor and take a video if she experiences the issue again. I called techline to document. However , their system was down. No water leaks observed during service"

"WTW6157PW0 Arrived on site for unit not starting. Upon arrival, check the arrow codes and found F0E5 off balance. Cleared code. Ran diagnostics and passed with no issues. Customer did mention there was an improper loading situation which caused the unit not to work properly. Overall, Unit is functioning as designed. No water leaks detected at this time. No parts needed."

"Arrived on site to install previously ordered and diagnosed parts per previous technician. I installed the outer door, handle, and nameplate. The unit is now fixed and operating as designed. W11648756 W11178521 W11653626. Vacant home, no one to sign."

Gaye code 2024#. Arrived on site with parts ordered. Removed front panel. Replaced right manifold. Verified operation. Call complete. W11333175

"Arrived on site to test unit for not working properly, customer stated that for the last couple of days the unit has been working properly, tested unit and found all components activating properly, vent is opening and closing properly, after multiple attempts to mimic the issue, advised customer to monitor, its is possible that the vent motor lost it home position but has currently found it, if issue return then the vent motor will need to be replaced, at this time job complete no parts installed"

"Arrived on site for customer complaint of flame issue on middle burner. I found plunger in regulator was in the opposite position. I switched position of plunger, unit tested good."

"Arrived on site for all lights., dispenser, and deli ui not operating. Upon arrival, confirmed issues. Power cycled unit and issues continue. Removed deli ui to inspect ui and harness. There is no corrosion. Unplugged harness from deli drawer and all lights begin to operate. Replaced deli ui and there is no change. Replaced control WPW10675033, ui W11330971, harness W11170612,and pantry ui WPW10769076. Test unit and is now operating as designed. Job complete"

"Arrived on site to test unit for missing handles and noise. Upon inspection, found handles are installed and not missing. Applied power to unit, compressor, condenser fan and evaporator fan engaged and no abnormal noises during testing. Inspected throughout the unit for potential components making noises, readjusted condenser fan shroud. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"An arrival verified complaint of unit over cooling and compressor running too long on visual inspection found gap in liner. Top left corner of the freezer section, sealed with so the column after reporting to tech line check line unable to provide. Sr number due to systems are down. Inspected thermostature and found it is enranged at room temperature. Recommend the control box on return rescheduled for 1/30.; schdld next appmnt for 1/30 THU !"

"Arrived on site to diagnose dryer with no light coming on. Tested unit and confirmed light was not illuminating. I removed the lid and found light was unplugged. Plugged light harness back in and tested unit. Confirmed proper operation. Repair completed, no parts used."

"Arrived on site for broken latch and will not drain. Upon arrival, ran diagnostics and get Error code F9-E1 long drain. Inspected unit and confirmed broken lid latch. Need raised unit to inspect drain pump. Found broken harness to pump. Need to replace harness and latch. Replaced harness W11643701 and latch W11670519. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete"

Arrived on site to test unit for right side of burners not coming on. Test unit and found bad receptacle and switches. Will order all parts rescheduled for 2/5 ; ordrng 1 WPY702434 (Receptacle) and 1 W11120791 (Infinite switch)

"Arrived onsite for freezer LED out causing dimming, replaced freezer LED using the kitW11683242. Unit is now operating as designed, all checks good. Advised customer on repair."

"Arrived on site for water dripping in tub . Water supply was shut off upon arrival. Turned water supply on and water started dripping in tub . Replaced valve WPW10289387. Turned water on , no dripping . Ran diagnostics got f20 error code . Ran test wash , all checked normal. All connections dry . Washer pased diagnostics. Job complete"

"On arrival verified complained of discoloration on backbole kid as well as warping. Visual inspection of the back bowl cat shows. Discoloration is from blue dye for clothing and the warping is formed at factory from the way that they make bulkhead. The unit is fully functional and is visually normal. Advised customer proper use in care no.Issues found job, complete no parts installed"

"Arrived on site to diagnose noisy drier that is no longer heating. Tested unit and found noise is coming from a free spinning blower wheel, and there is no heat. Disassembled unit and confirmed blower wheel collar is separated from the plastic wheel. Broke off blower wheel and replaced wheel and motor. Traced no heat to broken element coil, likely due to insufficient airflow. Replaced element and tested unit. Verified noise is gone and unit is working as designed. Parts used - WP697772, 279787, WP3387747."

"Arrived on site to test unit for intermittent cooling. Upon arrival customer stated the issues have not subsided since the last repair, intermittently cooling. FC temp at 55?. RC at room temp. Compressor is not engaging. Replaced thermostat (WP2198202) and applied power, compressor engaged and cooling process has started. Advised to monitor for any changes. At this time unit is running as designed, no leaks detected, job complete."

Arrived on site to test unit for not venting. Found unit has no cutout in cabinet or any ducting leading to exterior. With blower motor being blocked on top is causing air to blow rather than a suction as designed. Advised customer to contact contractor to configure proper setup. No parts replaced at this time. Job complete.

"Arrived on site to diagnose washer that is not allowing cycle selections to be made via knob. Customer has to use the app. I replaced the UI and found unit will now allow cycle selections, but whenever unit is unplugged and plugged back in, the water tap goes off and starts running. Tried to replace control to resolve this, but tap still runs. Ordering tap button to resolve. Office to schedule when we can get the part. Parts used on this visit - W11478526, W11419171. ; ordrng 1 W11174419 (Tap Switch)"

"Arrived on site to complete sealed system repair. Re Placed compressor, uv drier and access valve. Pulled vacuum and held charged per spec. Ran unit functioning as designed to job completed. Wpw10143759W11506635W11736670"

Arrived onsite for range not igniting lr burner. I found the igniter to be intermittent and sparking below. I replaced the igniter and unit now lights with no issue. No gas leaks present. Call complete. Installed W11688146 IGNITER

"Arrived on site to inpsectiven doorwith a dent. Upon further inspection. I found the oven door to in fact, have dents. I replaced the oven door and the nameplate. The oven is operating as designed with no issues present. W11320231W11602609"

"Arrived on site for temperature issues in both sections. Upon arrival , inspected unit and compressor and fans are operating but there is no airflow. Found plastic packaging covering 90% of vent in Fc. Removed packaging and immediately getting good air flow. Unit is operating as designed. Job complete"

"Arrived on site to inspect dryer steam function not working. Upon further inspection, I found that the incoming water line from the home was not installed to the dryer. The owner will need to contact the installers to have them install the dryer correctly. There is no mechanical issues with the dryer, and upon testing, i am hearing the valve energize. No water leaks observed during service. No parts installed"

"On arrival, verified complaint of going from sense to done it fills but does not wash. Ran diag test and found F0E2.And error code f8e1 longfill. These are based around the pressure sensor. Ran components activation and all are functioning. Verified pressure hose is clear. Replaced main board again. Ran normal cycle and confirmed unit began to wash and agitate correctly. Job complete installed w11603810"

"On arrival verified complaint of dispenser, dripping and water filter stuck in filter housing on inspection of the unit valves are functional. Ice maker is making full size ice and the ice is dry. Temperatures are correct at 0 and 37. The customer is using the incorrect water filters. Water filter is stuck in filter housing. Due to incorrect shape advise customer of use of proper water filter. When using correct water filter, it will prevent air leaks as well as malfunctions of the filter customer to order a new filter and replace job complete. No parts installed.."

"Arrived on site to test unit for F5E1 error code. Upon arrival customer stated unit would not lock lid, would actuate then flash the error code. He sprayed an electronic spray into the lid lock assembly and that seemed to help it but it still does not lock intermittently. Entered diagnostics and found F5E1 lid switch fault and F5E2 lid lock will not lock error codes stored. Tested unit, lid would lock a couple times, then will actuate multiple times and will not lock. Replaced lid lock assembly (W10810403) and tested unit, lid locks everytime. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site to test unit for no power. Entered diagnostics and all components working as designed. Advised customer to monitor. If issue persists recommend external pump. No parts replaced at this time.

"Arrived on site to test unit for leaks, found no water getting to the apartment, informed front desk, needs to be rescheduled when water supply is turned back on. Unit able to reach construction department for signature ; O-emld tckt"

"WMH31017HS10 Arrived on site for unit power cycling. Upon arrival, when starting unit, unit will run normally, then immediately power off and cycle back on in a constant loop. Proceeded to replace W11552018 control. Tested unit and now unit is functioning as designed."

"WDF520PADM9 Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11025157 motor assm. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to inspect the washer lid not unlocking and able to start a cycle. Upon further inspection, I found that the latch is mechanically defective and will not unlock. I replaced the latch and tested the unit. The unit is now operating as designed. No water leaks were observed during service. W11670519"

Arrived onsite for dryer cutting off in middle of cycle. Upon arrival customer stated unit has been working just fine. Probably user error unit is functioning properly. No parts used job completed

"On arrival verified complaint of cut power cord on visual inspection found power cord had been cut due to being stuck. Between the shipping bolt clamp and the body of the machine, this may have been done at factory. Replace power cord. I'm verified function as best I could as unit, did not have water hook up. Job complete installed w11316254"

"Arrived on site to test unit for noise, tested unit found broken blowers do to loose motor, inspected and found bulkhead motor mount broken, will need to replace bulkhead, motor and blowers, ordering parts office to reschedule ; ordrng 1 W11112242 (Bulkhead)"

Arrived on site to install lower harness to resolve break in wiring harness going to drain pump. Replaced lower harness and tested all functions. Verified everything working as designed. No water leaks found. Parts used - W11643701.

"Arrived on site to inspect dishwasher that has standing water in between cycles. Upon further inspection, I ran a test, and all the components are operating as designed. The customer has an RO system drain attached to the same drain port as the dishwasher, which can cause this sort of pooling. I examined the water inlet port of the dishwasher very closely and detected a very small seep. I replaced the inlet valve and tested the unit. No water leaks were observed during service. W11434044"

NTW4516FW3 Arrived on site for a washer starting cycle then stopping. On arrival found washer stuck in wash cycle ran diagnostic found f8e1 ea4sed delted error code . I tested lower wire harness failed test also drain pump wasn't reading correct ohms replaced both parts tested . Calibrated and ran in customer mode waited 30 minutes into wash cycle product works as it's designed no water leaks visible from main water supply.

"Arrived on site and replaced control(W11707168), bake(W11182108 and broil element(W10856603). Removed ground from terminal block and heated to 500. Reattached ground and reheated to 500. Unit is now working as designed. Contractor not present for signature. Job complete. Techline SR#7740804554Safety 7740747947"

Arrived on site and replaced previously diagnosed handle(W11730234). Unit is now working as designed. Job complete. Contractor not present for signature.

Arrived onsite for complaint of low or no ice production. Found full bin of ice. E0 on test 56. Harvested on 57 and filled on 45. Ice box fan is operating properly. Advised customer on to use and care principles to maximize efficiency. To keep the icemaker in as much constant use as possible by refreshing the bin/ taking at least half the ice off the top. Also to keep in mind that the computers in the fridge may from time to time need to be refreshed/reset by turning the unit off at the breaker for 5 minutes. All checks good. No leaks at time of service. No parts.

Arrived on-site for washer with off balance loads. Found oil leaking from gearcase and suspended were weak. installed gearcase(w11454741) actuator(w11481722) splutch(w10721967) and suspension kit(w10780045) machine is functioning as designed with no leaks. Call complete.

"Arrived on site to inspect refrigerator not producing ice. Upon further inspection, I checked temperatures and measured -10 in the FC and Rc 34 . I placed the unit into diagnostics and observed code E2 (motor lost position). I verified that the ice fan, heater, and water supply were good. I ran test 57 and test 59 and both tests failed. The icemaker has a bad motor. I replaced the ice maker and the HV control. I tested the ice maker, and it is operating as designed. No water leaks observed duirng service. W11658802 W11224256"

"Arrived onsite for previously diagnosed parts. I replaced the gearcase, slider, and rotor and unit now operates as designed. I took photos of the drain routing as I found the unit to leak from the drain. I reseated the drain line and advised customer to have the drain routed correctly or they run the risk of the line coming off. Documented photos of the routing. No water leaks present after repair. Call complete. Installed W11393685 Gearcase, W10915701 Rotor, and W10734521 Slider."

"Arrived on site to replace previously diagnosed console and control, customer stated that since last repair unit has been working as designed, advised customer to monitor, at this time job complete"

"Arrived on site to test unit for noise. Upon arrival customer presented video of the issue, loud buzzing noise like an evap fan hitting ice. Customer also stated the noise would stop when FC door was opened. Gained access to evaporator, no defrost issue. Found a strange frost pattern indicating a leaking fill funnel. Installed fill tube extension (WPW10496649) from truck stock and sealed. Tested unit, fill funnel no longer leaking and unit is running as designed. Advised customer to monitor. No leaks detected, job complete."

"Arrived on site to inspect cooktop leaking gas. Upon further inspection, using my liquid leak detector, I tested the gas line under the unit and found the connection between the elbow at the manifold and regulator is leaking again. I removed the unit from the countertop and gained access to the regulator and removed it and the elbow and found the Teflon tape had rolled up the elbow and wasn't sealing the connection. I re-taped the connection and re-installed the regulator and elbow placed the unit back in its space. Reconnected the gas line andntested the unit and retested all connections with liquid leak detector and found no further leaks. Contacted the owner and provided photos of my findings and repairs. No cost for today's service. No one available to sign for receipt. No gas leaks detected at the end of service, job completed."

"Arrived on site to diagnose ice machine overproducing ice. Unit was empty on arrival, so could not check bin thermistor vs control in diagnostic. I replaced the bin thermistor based on resistance. Customer will follow up if there are any issues. Parts used - WPW10511923."

Arrived onsite for unit not draining and soap dispenser will not stay closed and center rack adjuster broken. Replaced adjuster and soap dispenser. Found that draining issue is mainly happening at very end cycle. Occasionally mid cycle. Called tech line spoke with Joe SR#7740804684. Also spoke with LZ and JZ. And due to similar issues ordering inlet owi and motor assembly office to reschedule. Getting customer signature upon completion. ; ordrng 1 W11410464 (Sensor) and 1 W11535094 (Inlet assembly)

"Arrived on site for customer complaint of FR not lighting, found burner head not flowing properly. I replaced burner head, unit tested good. Part used w11319683"

arrived on site to replace harness(w11726283) found no leaks. Unit working as designed. Call complete

"Arrived on site to diagnose dryer with broken knob. Replaced timer knob to resolve. Tested unit and verified proper operation. Parts used - W11675852, W11685947."

WRF555SDFZ19 Arrived on site for a refrigerator with a broken ice bin.. On arrival verified container was broken replaced parts tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to replace previously diagnosed parts. After replacing, unit tested good. Customer stated that 8 days after the previous repair, the water reservoir frozen up again. I adjusted the freezer damper as well."