Arrived onsite for dryer making strange sound. I found the blower wheel to cause the odd sound being heard. I found the blower wheel cover to be touching the wheel causing the noise I adjusted the blower wheel and added pads to ensure the wheel will not touch the cover. The unit now sounds as designed and no longer makes unusual noise. Call complete. Installed W11113654 pads. Customer unavailable for signature.

Arrived on site to install ui . Found part was incorrect for model . Ordered correct model . No parts installed . Call to set return ; ordrng 1 W11232102 (SS ui console)

"Arrived on site for not heating, upon arrival, test polarity and is correct. Ran vent test and is poor for electric dryers. Test unit and confirmed no heat. Disassembled unit to inspect all heating circuit components. Found fracture on element coil. Replaced element 279838. Test unit and is now heating. Upon completion customer states that also timer does not advance. Test unit for :20 minutes and observed timer advancing. Job complete"

Arrived on site for continued issues of noise in FC. Inspected unit and cannot duplicate sound . Inspected unit and there is no ice buildup. Ran icemaker harvest test and there is no leaks. Unit is operating as designed. Tenant states that she really has not had issues since last visit. Job complete

"Arrived on site for SAFTEY turns on and run a cycle by itself. Upon arrival, inspected unit and test the unit. Found start key is intermittently getting stuck. Need to replace control. Replaced control W11637583. Test unit and is operating as designed. No leaks present. Job complete. Tried calling SAFETY but outside business hours."

WRT318FZDM10 17-105 Arrived on site for fridge not cooling. Upon arrival found ice filled up inside the freezer compartment. Proceeded to remove evaporator cover and found ice maker fill tube extension to be detached causing water to freeze unblock airway to the refrigerator compartment. Continue to defrost all ice buildup and correct fill tube extension. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed

Arrived on site for leaking fridge . Found unit was off and water only on fz floor . Fresh food clear of any signs of water and surrounding area in back of of unit around valve . Did find extension tube too short . Replaced tube WPW10496649. Powered up unit ran harvest . All checked normal . No signs of any leaking at ice maker or valve area . Job complete

"For a washing machine that is not draining. Inspected unit and work area. The customer advised that the unit is still full of water, and that they were able to get their clothes out. However, the unit quit in the middle of a cycle and has not worked since. I found an F9 E1 (long drain) error code flashing on the screen while it was plugged in. I gained access to the control and checked resistance through the drain pump at the control. I found it open. I cant access underneath and found a wire split on the wire harness. I replaced the wire harness and tested the unit in an auto test, testing all components. I found the unit working and operating as designed. Call complete. W11643701."

"Arrived on site on site for dishwasher not operating. Found unit dead . Checked and getting correct voltage at outlet . Found wire nuts on power cored were not connected. Connected cord to unit . Ran test wash . All checked normal. No water leaks detected ,no parts installed . Job complete ."

"Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that the last time he has tried to wash clothes, the whole laundry room flooded. I advise that he has not used it sense. I checked underneath and found no water residue anywhere. See photo. I checked the hoses and did not find any tears in the hoses. I ran the unit through an auto test in the unit ran as designed without leaking during operation. I filled the basket 2/3 full of water, and then did a manual drain. I noticed that during the drain, the drain hose was attempting to back out of the pipe in the wall And was almost splashing out. I held the drain hose in place and the drain did not back up or leak from the machine. I did explain to the customer that because the unit is not leaking and theres no visible evidence of any water residue anywhere, the issue would have to be with the drain hose. we used a zip tie to secure the drain hose to the cold water line. I advise the customer to call back if any other issues persist. Call complete. No parts were installed."

"Arrived on site to replace previously diagnosed parts. I replaced element, thermal fuse, and hi limited tstat. Unit tested good. Parts used wp3392519, 279816, and 279838"

"Arrived on site to replace previously diagnosed parts. I replaced lower wire harness and tested unit, unit did not pass diagnostic tests. I replaced latch, and control, unit did not pass diagnostic tests. I replaced pump, unit did not pass diagnostic tests. Ordering console. Parts used w11513248, w11513246, w11643701, and i used w10919003 from work order 434144; ordrng 1 W11374900 (Encoder) and 1 W11391560 (Console)"

"Arrived on site for unit tripping breaker. I replaced bake, and broil elements, as well as control. I disconnected ground, ran unit at 500, called safety to document, unit tested good. SR 7740531416"

Arrived on site for dishwasher middle rack not on track or functioning correctly. On arrival confirmed issue and found back upper left rail and support not on track. Reset wheels and found unit working as designed no parts installed call complete

Arrived on site for refrigerator needing led module w11527432. On arrival installed parts then tested unit. Found leds functions restored. Call complete

"Arrived on site to test unit for not draining properly, tested unit at found drain pump activated but not getting water out, removed front panel to get to the pump, found pump filter completely clogged with animal hair, removed and tested, unit is now running as designed no leaks detected job complete, no parts installed"

"Arrived on site for customer complaint of unit tripping the breaker. I replaced control, bake and broil elements, disconnected ground, ran burn off at 500 degrees, unit tested good, contacted whirlpool for documentation. SR# 7740565034"

"Arrived on site for customer complaint of unit making a noise. Found noise coming from the motor, I inspected rollers, idler, blower wheel, and belt. All looked good. I replaced the motor, unit tested good."

"Arrived on site. Unit was powered off,powered unit on,removed cover fan not running frost forming replaced defective evap fan motor. Wpw10464673"

"Arrived on site. Tested dispenser no water flow,removed filter good water flow,replaced filter housing customer will also need to replace filter tested water dispenser unit working as designed. 212643,w11162042"

"Arrived on site. Replaced defective compressor,drier and repaired leak,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked los side pressure good. W11506635,w11574734,wpw10143759"

"WRS315SDHZ17 Arrived on-site to replace previously ordered parts. Upon arrival proceeded to inspect install W11750811 extension, WPW10496649 extension and 212643 permagum. Tested ice maker on multiple occasions and now unit is functioning as designed. No water leaks detected at this time."

"WDP730HAMZ0 Arrived on-site for unit not starting. Upon arrival, customer stated the Start button light will not illuminate and the button will be unresponsive. Customer stated it's an intermittent issue. Proceeded to replace W11637583 control and W11613564 console. Ran diagnostics and passed without issues. Unit is functioning as designed. No water leaks detected at this time."

"WDT730HAMZ1 Arrived on site for unit not starting. Upon arrival, customer stated the start button will not work. Confirmed issue and control board is needed. Part did not arrive. Customer agreed to reschedule Jan6th; schdld next appmnt for 1/6 MON !"

Arrived on site to install previously ordered part. Replaced console W11335274. Test unit and is operating as designed. Job complete

"Arrived on site for AF or 'Check Vent. Upon arrival test unit, ran diagnostics and there are no saved error codes. Ran vent test and is poor for electric dryers. Removed vent hose and ran vent test and now passes. Allowed unit to run on normal and timed dry and check vent code does not appear and unit operates correctly. Unit is operating as designed. Recommend having vent checked. Job complete"

"Arrived on site for dead washer . Found UI not lighting up or responding to commands and lid cracked at hinge left side . Replaced lid and console W11259006, W11112656. Ran load calibration and test wash . All checked normal. No water leaks detected at time of service . Job complete"

Arrived onsite for previously diagnosed part. I replaced the UI and unit operates as designed. Call complete. Installed W11600355 User Interface.

Arrived onsite for unit with no operation. I found the breaker tripped. When testing the oven I found the unit to trip about 2 minutes into bake cycle. I found correct Amp draw from both broil and bake elements. I replaced the control and performed a burnoff on the elements with ground disconnected. Unit reached temp with no issues. I reattached the ground and set the unit to bake 500 degrees again. Unit reached temp and I suggested customer to leave oven running for 1 hour and 30 minutes. Customer stated they will be home to shut off the oven. Call complete. Installed W11649136 CONTROL.

Arrived onsite for washer with no operation. Upon arrival found the tub full of water. I checked continuity on the drain pump from the control and found a open line. I tested the ohms on the pump and it was reading 20.1 ohms. There is a split in the harness on the drain pump connector. I replaced the harness and unit is now operating as designed. No water leaks present. Call complete. Installed W11643701 harness.

Arrived onsite for dishwasher not washing dishes. I found the pump and motor to be good. I found the heater OL. Causing no heat for washing and drying. I replaced the heater and tested the unit. Unit now operates as designed. No water leaks present at time of service. Call complete. Installed W11537778 HEATER.

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the spray arm and gasket and tested the unit. The unit is operating as designed with no leaks observed during service. The customer also brought to my attention that occasionally he will F8E1 standing water in the sump p. I found that the RO system is attached to the drain hose which can cause this issue. I advised the customer of my findings. Job complete. W11483553 W11550888

"Arrived on site to install previously diagnosed and ordered parts. I installed the oven bottom assembly, oven burner, igniter, and igniter screws. I tested the u it and the unit is operating as designed. No gas leaks observed due8mg service. W11590294 W11220387 W11676351 W11098799"

"Arrived on site to inpsect oven producing a lot of steam. Upon further inspection, the customer informed me that she was surprised by the amount of steam that came out as she opened the oven door. I placed the unit into diagnostics and observed no error codes. I tested the blower and it is operating as designed with no issues. I checked the gasket and the gasket is in good condition. I informed that customer that the oven is working as designed and it is not advised to open the oven door until the food is done, and If necessary to open then need to stand back if cooking items with high water content. No issue found with the oven and it is operating as designed."

"Arrived on site with outer door, replaced outer door due to rusting. Verified operation. Call complete."

"Arrived on site to inspect dishwasher with no operations. Upon further inspection, I found water in the bottom of the tub. I attempted to place the unit in diagnostics but the control panel did not respond. I verified voltage at the outlet and junction box. Removed the outer door panel to gain access to the main control and found the diagnostics LED not flashing on/flashing on the main control. I checked voltage at the main control and found none. I checked voltage just before the in-line fuse and had voltage, but no voltage after the fuse. I advised the customer of my findings and advised that the in-line fuse is bad. I am ordering the in-line fuse harness and CNOTE-SCHEDULE AM CALL and scheduled return service for 12/24/24. Unit left unplugged for safety and I recommended the customer remove the water from t(r unit before return service. No water leaks observed during service. Will return with all prescreened parts for returning tech to test in diagnostics.; ordrng 1 W11397505 (In-line fuse harness) and 1 CNOTE (SCHEDULE AM CALL ON 12/24)"

Arrived onsite for specific vibration sound that would occur at a particular time every normal cycle. Determined cause to be steam valve running even though steam feature is not hooked up to water supply causing excessive vibration noise. Advised customer on turning off steam feature to eliminate noise during normal cycle.

Arrived onsite and found unit operating with failed fill valve trickling and preventing good operation. Replaced the fill valve. Advised customer on repair. All checks good.

"Arrived on site for refrigerator not cooling. Says other companies have gone out. Found evaporator fan not working. Found refrigerator gasket torn. Control keeps resetting and showing Po. Sealed system has a leak on previously installed sealed system work. All work needs to be redone. Will need controls, evaporator motor, fan blade, and sealed system parts. Customer says she wants replacement due to multiple visits. Says that was agreed upon by warranty company. Referred her to her warranty company. All we can do if advise on parts needed for repair. ; ordrng 1 WP67006337 (Fan blade) and 2 W10830274 (Gaskets)s and 1 W11557425 (Compressor) and 1 W11506635 (Coupler) and 1 WPW10143759 (Drier) and 1 W11550396 (Evaporator) and 1 Authorization (Authorization)"

On arrival verified complaint of noise and not dispensing water. Period per previous diagnosis replaced water tube with a fill tube extension and zip time period sealed bottom of filtube with permagum period job complete unit is no longer leaking water or making noise. Installed w11750811 and 212643. Job complete.

On arrival verified gasket is still messed up. On second Inspection of door found liner is pulling away from new door. Sent pics to parts and service. Will reorder door. LW10573360 RC door. Office to reschedule ; ordrng 1 LW10573360 (Rc door)

"On arrival, verified complaint of shaking and walking. On first inspection found severe failure of suspension rods. Replace suspension rods and ran diag cycle. Found unit making noise but not shaking. Further inspection found belt and splutch worn out. Replaced belt and splutch. Unit is now working as designed job complete. Installed wpw10006384, w10721967, w10780045."

"Arrived on site for wall oven that would show the oven preheating and completing preheat cycle for baking but one preheat temp was reached unit would display temp back at 0 degrees, and showing f3E0. On arrival confirmed issue but also found F6E1 & F6E4 in diagnostics along with F3E0. Found bake & broil elements as well as oven sensor(from control) at 21 ohms, 15 ohms, and 1.084kohms at room temp and T.O.D sensor was functional. Reported findings to whirlpool techline (Sr#77400566407) and then replaced console w11659261 and found oven preheating and working as designed without shutting off. Call complete"

Arrived on site for refrigerator not cooling. On arrival confirmed issue and found unit had a defrost issue and heater wouldnt kick on. Found 120 goin to harness but harness fuse was bad and I replaced it withw11545823. Reassembled and tested harness and found defrost heater kicking on and I then removed all ice from coil and Inform3d customer to allow 24 hrs to stabilize temps. Call complete

Arrived on site for dishwasher not cycling water through spray arms. On arrival confirmed issue and found f4e3 in diagnostics and verified unit Had 120vac goin to motor. Replaced motor w11613479 and tested unit. Found no leaks and dishwasher working as designed. Call complete

"Arrived on site for washer not responding to commands . Ran diagnostics and unit will not go into test mode . Tried individual component testing and not responding . Found harness is shorting out new control . Replaced harness and control W11590868, W11543994. Ran diagnostics wash and calibration. All checked normal. No water leaks detected at time of service . Job complete"

"Arrived on site to inspect dishwasher error code(s). Upon further inspection, I placed the unit in diagnostics showing error code F7E2-motor failure. Cleared the code and continued with testing and as soon as the motor was to come on, the unit shut down and began to drain and the display showed the error code again. I pulled the unit out and gained access to the sump assembly and removed and replaced the sump assembly. Reassembled,bled and tested and unit is operating as designed. No water leaks observed during service. Owner provided a copy of the tenants lease agreement as proof of warranty. Job completed. W11460946"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve and non UV drier. When I went to evacuate the system, I found it dry. I disassembled the unit to find the evaporator tubing had corroded and leaked the refrigerant out. I replaced the sealed system parts mentioned and vacuumed the system down to -30/0 psi. Installed 5.75oz of R134a refrigerant and allowed it to equalize. I placed the unit in diagnostics and tested and found the pressures holding at 0/100 psi and making a good slab of ice on the evaporator. Unit is operating as designed. No water leaks observed during service, job completed. W10843121, W11506635, W11735041, WPW10218037"

"Arrived onsite for unit needing sealed system repair. Found corroded condenser lines. Will need to order condenser, non Uv drier and Oilless guages to complete repair. Unit is in tight space . Recommend 3 hr time frame. Office to reschedule ; ordrng 1 W11548259 (Condenser) and 1 Oillessguages (Oilless guages) and 1 W10843121 (Non UV drier) and 1 3hr (3hr)"

"Arrived on site for a washing machine that has multiple issues. Inspected unit and work area. The customer advised that after the previous technician had level B unit, he South machine in a place that wouldnt allow them to open the door for Lee. I did confirm the customers complain and adjusted the machine placement. The customer explained that they are still having issues with the unit not completing cycles. They advised that they are having a ring out their clothes in order to dry the clothes. I ran the unit three diagnostics and found an F8 E1 (long fill) error code. I tested all valves and found the second cold water valve being supplied voltage, but not drawing in any water. I found both other cold and hot water valves, drawing in water, indicating a failed cold water valve. Ordering the valve and the customer requested to be rescheduled to 1/7 after the holidays due to their holiday schedule.; schdld next appmnt for 1/7 TUE !"

"Arrived on site for an ice machine. That is not making ice. Inspected unit and work.. The customer advised that the unit does make ice, but that they are getting some brown stuff that is dripping down onto the cover in the ice container and dripping into the reservoir, causing their ice to smell and taste terrible. She didnt know if it was an issue with a refrigerant leak and so she Wanted to have it checked. I confirmed the customers complaint and found the unit dripping some rust from the evaporator thermistor clip. I called Whirlpool Techline and spoke to Rob SR# 7740567704. He advised that this can happen, and that it is not unsafe for the customer, but advised to just go ahead and replace the evaporator through Mr. if the customer is unsatisfied. He also advised that you can use a zip tie if need be. I asked the customer which route they would prefer and the customer advised they will try the zip tie, but still wanted to have the evaporator thermistor ordered just in case. The customer stated that she would contact us and cancel service if they have no further issue. I used a zip tie to fasten the evaporator thermistor to the evaporator and tested the unit. I found the unit working an operating as designed. Ordering the part and rescheduled the customer to 12/27.; ordrng 1 W11123917 (Harness)"

"Arrived on site for a washing machine that wont lock the lid. Inspected unit and work area. I ran into into diagnostics and found an F9 E1 (long drain) error code. I told the washer back and found that the washer was still full with a little bit of water. I gained access to the wire harness and did not find any splits on the wire harness. I checked the drain pump connector and found the drain pump connector had pulled off the drain pump slightly and immediately upon pushing the connector back in, I found the unit start to drain. I ran the unit through an auto test twice and shook the machine while it was draining to make sure that there was no issue with the wire harness itself. The unit ran through both cycles without an issue. Call complete. No parts were installed."

KDPM604KPS2 Arrived on site from previous tech to install part. On arrival found that the motor was already damaged in box uploaded photo. Client recommended Johnathan back ordering another motor.; ordrng 1 W11416362 (Motor)

"Arrived on side to test unit for unit, sparking when not in use. Remove cooktop, cover confront panel to get to valves to run test for any gas leaks and to run tests on igniter harness. Found no gas leaks couldn't replicate.The issue contacted tech support rand tests with tech support could not find any issues at this time. SR#7740566502 called safety to report findings 7740557594"

NTW4516FW4 Arrived on site for a washer leaking water. On arrival found washer in rent a centers warehouse nowhere near water supply or power connections. Looked underneath washer no signs of water damaged or signs of water the only thing I didn't see was the drain hose was not attached to back of washer. Couldn't test product no parts installed product should work as it's designed. Instructed manger on product.

110.64832400 Arrived on site for a dryer with same complaint as before not heating. On arrival found dryer working no signs of any issues no parts used.

"Arrived on site to follow up on oven door that had a broken handle. Installed new handle, both side trim pieces and the inner door to resolve. Assembled and tested, verified proper operation and fitment. Parts used - W11730234, W10761014, WP9761344, W10761018."

Arrived on site to test unit for pump issues. Found unit not getting water. Engaged fill valve 4 times and was able to push air out of line. Completed diagnostic cycle with no issues. All components now working as designed. No parts replaced. No leaks detected at this time. Contractor not present for signature. Job complete.

"Arrived on site to test unit for unit not finishing cycle. Test unit and found F8E4 error water in float. Re,oced float removed water. Found d u it not leveled leaning far left. Leveled and found test console and found normal Cycle button and Tough button not responding also found water and soap residue on tub gasket. Ordering new console and tub gasket. Reschedule for ; ordrng 1 W11622490 (Console) and 1 W11483553 (Tub gasket)"

Arrived on site to test unit for nompower. Test unit and found u it getting g power but display not working. Did a hard reset test unit andnunit test good. Found door hinges hitting cabinet not allowing the door to close correctly. Customer will need to get with builder to get thst fix job complete.

Arrived on site to test unit it for unit giving g F8E4 error water in the float. Removed kick plate test unit and found suds causei g float to float. Removed water and suds test unit and unit test good. Advised customer to be careful with usi g to much soap. Job complete.

Arrived on site for washer shaking and making a noise during spin. No error codes stored. Customer has video on unit making knocking noise. Unit passed diagnsotics. Removed top panel. Saw harness and pressure switch out wards causing them to hit the back in certain loads. Properly routed and use zip tie to hood in place. Call complete.per office warranty call.

"Arrived on site for customer complaint of lid broken. Found glass was unglued from lid, I replaced lid, unit tested good."

"Arrived on site for customer complaint of freezer not cooling and ice maker not making ice. Found defrost failure in FC, ordering evaporator fan motor with sensors, as well as heater. ; ordrng 1 W11452196 (Evap motor with thermistor and defrost sensor) and 1 WP12729128 (Heater) and 1 Cnote (Office to reschedule)"

"Arrived on site for washer needing latch and valve, on arrival reconfirmed issue and installed parts. Tested unit and found washer still only works correctly in diagnostics. Will need find8ngs reported to techline. Installed w11212745 actuator, w11411581 control, w11205048 valve, and wpw10482836 latch; ordrng 1 Needtechlinecalled (Need techline called)"

"MVW4505MW1 Arrived on site for unit not working. Upon arrival, checked error codes and found F8E1 long fill. Cleared codes. Continue to enter diagnostics, found cold water, not filling. Inspected hoses and found leak detection inserts on the hose. Advise customer to change both hoses to standard flexible hoses. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to test unit for leak. Upon arrival customer stated unit will leak every cycle about a 2 foot in diameter puddle. Removed front door panel and started a diagnostic cycle, observed water leak originating from the door latch indicating a gasket issue. Also found evidence of a leak all around the dispenser. Over sudsing is also an issue, advised customer to use liquid soap instead of pods due to soft water system. Will need to return with dispenser, gasket, and lower spray arm as precautionary. Ordering parts, no parts installed, rescheduled for 12/24.; ordrng 1 WPW10320512 (Lower wash arm)"

"Arrived on site to test unit for no power. Upon arrival customer stated she started a cycle, after coming back there was no power and clothes were damp. Tested unit, found unit not receiving any voltage. Checked breaker, found it tripped. Reset breaker, unit is now running as designed. Customer stated they get power surges a lot. Advised if the breaker keeps tripping to give us a call. No parts installed, job complete."

Arrived on site for back left burner not igniting. Inspected units spark module and found loose connection to the igniter. Upon further investigation found orifice holder not seated properly causing a gap corrected issue. Unit is now functioning correctly as designed. No parts used job completed.

Arrived on site for gas leak. Upon arrival inspected unit used both sniffer and bubbles on all joints. Could not find any leaks at the time. No parts used job completed.

Arrived on site to replace sump and motor. Replaced su p and motor test unit and unit it test good no leaks present at this time. Job complete

"Arrived on site for refrigerator repair. Didnt have the clear aisle on needed, reordered. Customer has difficult schedule. Wants last appointment. Advised we cannot set exact time. Customer asking for after 430. Advised not possible. Customer calling into office. . Reset for Jan 2; ordrng 1 W10841140 (Clear silicon)"

"Arrived on site with sealed system parts. Set unit open to both evaps recovered refrigerant. Unit was already tapped by different company. Removed condenser compressor and drier. Installed filter drier. New Condenser was damaged, fins were collapsed. Will need to order another. Ordering another condenser, reset other parts. Office will call to schedule for sealed system repair. ; ordrng 1 W11548259 (Condenser)"

"Apt 1634. Arrived on site for microwave not heating. Found unit does not power on. Has power at outlet but nothing at control. Removed from over range. Found thermal fuse open. Found upper interlock has a bad switch, replaced upper interlock. Verified operation. Call complete."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The unit was in a vacant unit. I went ahead and replaced the compressor, dryer, and access valve. I charge the unit up with 250 psi, nitrogen, and found pressures hold. I vacuumed down the unit to -30 psi and brown pressures. Hold again. Hi charged the unit up with 68 g of R600 refrigerant. I tested the unit and found the unit working and operating as designed. Call complete. W11506635, W 11580057, and WPW10143759."

"Arrived on site to repair previously diagnosed issues. Replaced table support,motor,plate,ring and cavity paint. Tested unit microwave is now operating as designed no signs of burning or smoking at this timeParts usedCavity paint 98qbp0302Ring w11252182Plate w11367904Motor w10642989Table support w1245707"

Arrived on site for unit tripping the breaker. Spoke to homeowner and found that the builder had swapped out the unit. We have no contact info for the builder. Job complete

Arrived on site to replace dented door. Found that the builder had swapped the unit out and could not find where unit was located job complete.

"Arrived on site for washer not starting . Ran diagnostic got 7-1, 7-6,7-7. Washer only humming when in agitate and spin . Replaced cap and actuator W11395618 W11481722. Ran diagnostics again washer is only agitating in one direction and not going into spin . Ordering motor and lower harness if needed . No water leaks detected. Customer is traveling next week . Please call and set return ; ordrng 1 W11026785 (Motor)"

Arrived on site for washer flashing 3-8 error . Found unit is showing 8-3 and loc . Washer had about 2 of water sitting in tub. Latch is broken as well . Ordering drain pump and latch . Set return for 12/24 . No water leaks detected at time of service . ; ordrng 1 W11458345 (Drain pump) and 1 W11565030 (Latch)

Arrived on site for door not closing properly . Found lid cracked at right side hinge . Replaced lid W11259006. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

Arrived on site for washer not powering up . Found unit is powering up but not starting . Getting correct polarity and voltage at outlet . Only error is for latch 5-2 . When trying to start a cycle unit would click but never start . Replaced latch W11513248. Ran diagnostics. No error codes . Unit passed test wash . Started a quick wash and unit went into wash cycle . No water leaks detected at time of service . Job complete

Arrived onsite for dishwasher getting no water. Upon arrival customer stated it fills with water but doesn't wash the dishes. I tested the unit no errors were stored. Unit operates as designed however I noticed customer had Tupperware lids blocking the bottom washarm. I advised the customer that she will need to watch where the lids are as them blocking the lower washarm will cause a uneven cleaning. Unit operates as designed at time of service. No water leaks. Call complete. No parts installed.

Arrived onsite for previous diagnosed part. I replaced the door latch and tested the unit. Unit now operates as designed. Call complete. Installed WP3406107 DOOR SWITCH.

Arrived onsite for microwave not heating. I tested the microwave and noticed a humming noise present. I found the capacitor to be good. I replaced the diode and magnetron and tested the unit. Unit now heats with no issues and is operating as designed. Call complete. Installed WP53001044 MAGNETRON AND WPR9800486 DIODE.

Arrived on site to test unit for light in FC not working. Found door switch was damaged. Replaced switch(W11396033) and unit is now working as designed. Contractor not present for signature. Job complete.

Arrived on site to test unit for not draining. Found wires to drain pump were cut. Replaced lower harness(W11643701) and unit is now working as designed. No leaks detected. Advised customer to minimize loads to prevent basket from bottoming out with items that retain more water than usual. Job complete.

Arrived on site to test unit for constantly draining. Found pressure switch was faulty in control. Replaced control(W11513246) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.

"On arrival. Verified complaint of not completing cycle. Ran diag and found no error codes. Ran spin test and heard a major rumble and severe wobble of drum. Inspected suspensions and found they are good. Removed agitator and Found inner basket is worn and will need inner basket, gear case and possibly splutch replaced. Ordering inner basket W11172199 and gear case W11454372 see. Office to reschedule. ; ordrng 1 W11172199 (Inner basket) and 1 W11454372 (Gearcase)"

"On arrival verified complaint of not starting cycle. Ran error codes and found locked rotor code. On i spection found shield was friction welded to the rotor. I was able to break shield off to make unit functional in the mean time, but will need to have rotor and shield replaced. Ordering Rotor W11260238 shield W11627512. Reschedule for 12/27. ; ordrng 1 W11627512 (Shield) and 1 W11260238 (Rotor)"

Arrived on site for a washer off balance. On arrival found error code F0E5 cleared error code and balance legs on washer calibrated and tested product works as it's designed no water leaks visible from watersupply no parts used.

"Arrived on site. Replaced defective grill,found loud noise coming from evaporator fan motor,replaced fan motor assembly noise not present after replacement. Wp2315549,wpw10713153"

"Arrived on site for loud noise. Power cycled unit,found loud noise from damper control,replaced defective damper control,powered unit on noise no longer present. Wpw10594329"

Arrived on site for oven not heating. And possibly leaking heat through gasket. Upon arrival inspected unit and door and seal are good. Found fracture on left side of bake element. Replaced element W10779716. Test unit by preheating to 350. Unit preheated correctly. Unit is operating as designed. Job complete.

"Arrived on site to inpsect washer not starting a cycle. Upon further inspection, I found that the wiring to the drain pump was broken. I replaced the wiring harness and tested the unit. The unit would not lock. I checked the lid lock and it tested bad. I replaced the lid lock and tested the unit and is now operating as designed. No water leaks observed during service. W11670519 W11643701"

Arrived on site to inspect oven not maintaining consistent temperate. Upon further inspection. I found that the oven is not igniting properly. I gained access to to the burner assembly and found that the air shutter was open too wide and that the igniter needed to be adjusted slightly. I adjusted the igniter and the air shutter and tested the unit. The oven is now operating as designed. No gas leaks observed during service. No parts installed.

"Arrived onsite for install concerns and excessive lint build up in trap and trap housing. Unit is drying properly, and no error codes. Advised customer that the unit duct is a flex line and is excessively snaked and bent behind the dryer and it would be an improvement in efficiency to have a ridged duct used with no unnecessary turns. No parts used. Advised that due to length of duct the restricted airflow advisory is normative."

"Arrived on site to test unit for broken rack, tested unit found broken adjusters, replaced rack adjusters and tested, unit is now running as designed no leaks detected job complete installed W10712395"

Arrived onsite and tested washer not draining. Found draining fine but not spinning some of the time on account of off balance loading technique not enough clothing in some loads. Verified drain trap clear and good pump function. Observed lord unable to balance due to insufficient volume.

"Arrived onsite and found unit operating with failed sump and motor. Open motor windings. Replaced sump and motor to repair. All checks good, unit is now operating as designed. Advised customer on repair."