Near Austin, TX 78717
Paul
Job Details: 04/10/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for a range with Left rear burner turning off on low. Tested system found that the low flame setting wasn’t correct on the burners. Adjusted low flame setting on all burner valves. Tested unit working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 04/10/2020
RANGE MAYTAG MER6600FZ2 "Arrived on site to diagnose oven for non inspection found the left side of terminal burnt and wires undone. Replaced terminal and rewired all wires after fixing damage. Tested broil and bake elements, all functions returned. Complete"
Near Spicewood, TX 78669
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site for no ice. Ran diagnostics no water entering icemaker,removed water line connection found line slightly frozen line defrosted,ran icemaker fill cycle passed water in icemaker.
Near Wimberley, TX 78676
Robert
Job Details: 04/10/2020
OVEN KITCHENAID KOCE507ESS08 Arrived on job for complaints of not heating and error code. Found code for inverter failure. Replaced inverter and test multiple times.
Near Gatesville, TX 76528
Jonathan
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for washer that’s making a clicking noise as it spins. Inspected unit and work area. Placed in service diagnostics and did not find any error codes. Please do not in an auto test and it ran as designed. I ran the unit in a manual spin and the clicking sound started after about 15 to 20 seconds into the spin. I called Techline and spoke to Sterling SR# 7727556559. He advised that there was an engineering fix for this and was being caused by the triad not being able to keep track of the spin speed. They said they did not know if it was a problem with voltage coming from the control or if it was losing voltage at the motor but advised to replace both. Ordering parts and Office will need to contact customer for possible reschedule date due to control being a PSP item.; ordrng 1 W10885487 (motor-drve) and 1 W11399433 (CONTROL)
Near Spicewood, TX 78669
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Arrived on site. Found moisture on upper portion of gasket. Called tech support,per tech support added adhesive to gaps between liner and cabinet,raised freezer door. If issue continues will need a new freezer door. SR#7727562163"
Near Wimberley, TX 78676
Robert
Job Details: 04/10/2020
DRYER ADMIRAL AED4675YQ0 Arrived on job for complaints of not starting. Found the fuse open. Replaced fuse and test.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/10/2020
OVEN GE JTS5000SNSS "Arrived on site for customer complaint of broken outer glass, customer had part, I replaced part, unit tested good."
Near Hutto, TX 78634
Andy
Job Details: 04/10/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not turning. Tested and inspected unit and found failed pulley. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Robinson, TX 76706
Jonathan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site for refrigerator that is leaking onto the floor. Inspected unit and work area. Found freezer compartment had ice buildup on the bottom leaking onto the floor. Removed evaporator cover and found drain hole in at evaporator pan clogged with ice. Removed ice build up under evaporator and unit still would not drain. Remove back cover and blew out drain pipe. Pipe was clogged with some sort of debris. Tested unit again and unit is working as designed. Call complete.
Near Austin, TX 78759
David
Job Details: 04/09/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site to install previously diagnosed thermostat since fan was always on once harness was installed. Swapped closed thermostat for open and retested. All is now working as designed. Call complete.
Near Austin, TX 78731
David
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL KDTE704DSS0 "Arrived on site to diagnose dishwasher with control panel not responding. Performed diagnostic and power cycle. Power cycle reset unit, but control panel still did not respond to touch. Replaced control panel under 1 year parts and labor warranty. Retested and all is working as designed. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 04/09/2020
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint of flames being to high on low setting. Found 4 out of the 6 burner valves needed adjusting, after making adjustments, unit tested good."
Near Dripping Springs, TX 78620
Robert
Job Details: 04/09/2020
REFRIGERATOR/TOP GE PVD28BYNBFS Arrived on job for complaints of not dispensing water. Found loose connection at valve. Correct error in wiring and test unit. No leaks detected at time of service
Near Austin, TX 78757
Luis
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Ice box fan not running,installed a new main control,ice box fan and installed original adapter. Powered unit on ran diagnostics all test passed,icebox fan running good. ; used 1 W10846539 (ICE BOX FAN) from stock"
Near Dripping Springs, TX 78620
Robert
Job Details: 04/09/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on job for complaints of low flame. Checked gas flow I think the pressure is low would like to test gas pressure. ; ordrng 1 UNKNOWNWATERColumn and 1 W11087445 (regulator)
Near Austin, TX 78705
Leonardo
Job Details: 04/09/2020
RANGE WHIRLPOOL WFE515S0JS Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
Near Austin, TX 78724
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for water leaking from icemaker while dispensing water. Diagnosed defective harness allowing power to pass to power on icemaker valve,removed defective harness installed a new harness tested water dispenser no leaks from icemaker compartment unit working as designed."
Near Austin, TX 78701
Chase
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 handle and nameplate. Job complete
Near Belton, TX 76513
Jonathan
Job Details: 04/09/2020
DRYER WHIRLPOOL WED8500DC3 Arrived on site for dryer that’s making a noise. Inspected unit and work area. Tested unit in normal operation and was unable to replicate issue. Customer threw in a load and had it run for five minutes and unit began to make noise as it heated up. Removed front panel and blower wheel cover. Found blower wheel cracked open and rubbing against housing. Replaced blower wheel and tested unit. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for refrigerator that’s condensating at the top. Inspected unit and work area. Found unit was condensating at the top on the right and underneath the top cover where the control and light set. Found several jars blocking off the air vents from the freezer section that allow air into the refrigerator section. I call tech line and spoke to Bruce SR# 7727552219. He advised to use silicone to seal the liner and to make sure the gasket was sealing on the unit. Otherwise it was a problem with the unit being in high humidity and to have the customer not put anything in front of the air vents. Sealed liner with silicone and reformed gasket on refrigerator section. Advise customer to give the unit 46 hours to mold properly. Unit is working as designed. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW8040DW2 "arrived on site to inspect washer squeaking, not dispensing fabric softener and damaging clothing. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the unit and it operated as designed. During the spin/agitation cycles, the unit was very loud. I tilted the unit back and found a large amount of gearcase oil on the rotor, clutch, and all four panels. I advised the customer of my findings and that the unit needs a gearcase/clutch. I am ordering a gearcase & clutch, CNOTE-AUTHORIZATION and will return with all prescreened parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE)"
Near Austin, TX 78749
Luis
Job Details: 04/09/2020
REFRIGERATOR LG LFX21976ST/08 "Arrived on site for water leaking. Found excessive amount of water under freezer door,removed water valve cover,found water inside valve compartment. Tested water dispenser found water leaking from tube entering reservoir, installed tube correctly into push fitting on reservoir tested water dispenser no leaks."
Near Leander, TX 78641
Lou
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave door damage. Upon further inspection, I found a dent/scratch on the bottom trim of the door. Customer provided a copy of their closing documents to show proof of warranty. I removed and replaced the door and tested. Unit is operating as designed. Job completed."
Near Elgin, TX 78621
Andy
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install previously diagnosed water fill tube heater. Upon checking unit water fill tube heater seemed good. Tested and and found water fill tube heater to be good. Checked voltage going to heater and found 120 volts. Found water filter housing to be bad. Ordering part and also ordering water valve in case needed no water leaks present at time of service.; ordrng 1 W11194438 (housing) and 2 WP2300868 (fitting)s and 1 WPW10341329 (water valve assy)
Near Austin, TX 78701
Chase
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site. Replaced damaged refrigerator door and nameplate. Job complete"
Near West, TX 76691
Jonathan
Job Details: 04/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived onsite to install previously diagnosed parts. Replaced ice container and tested unit. Unit worked as designed until they tried crushed ice. It would hum but not dispense. Checked impeller during a cycle and found it stripped on the dispenser motor. Tried to remove impeller and was unable to. Will order impeller, motor, divider, and washer for full repair and will return ; ordrng 1 W11378860 (WASHER) and 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)"
Near San Marcos, TX 78666
Noah D
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to inspect fridge for intermittent problem with switching pads, replaced UI and got autho from tradecare autho # KPP3MPPF1. Job complete"
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/09/2020
WASHER ESTATE TAWS700RQ3 "Arrived to inspect unit not spinning . Found pump had seized, will need replaced. 1 WP3363394 (drain pump)"
Near The Hills, TX 78738
Brandon
Job Details: 04/09/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of to much ice, found faulty bin thermistor, I replaced thermistor, unit tested good."
Near Paradise Manor, TX 78654
James
Job Details: 04/09/2020
OVEN GE JTP95WW2WW Arrived on site and found bake element not heating. Accessed bake element found main harness shorted. Element test good unit will need harness to repair.Instructed customer that the part will need to be verified. Office to schedule return services once harness verified. ; ordrng 1 WB18K5654 (HARNESS)
Near Paradise Manor, TX 78654
James
Job Details: 04/09/2020
DOWNDRAFT JENN-AIR CVE3400W Arrived on site. Found both left burner switches shorted. Also fan selector switch not working ; ordrng 1 WP74009254 (switch- fa)
Near Killeen, TX 76542
Al
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect new washer not washing.Saw the customer had water still inside the tub.The unit was plugged into a 120 volt outlet, the customer also had a freezer on the same outlet that possibly caused the unit to simply stop.I ran diagnostics test mode and unit tested as designed.Calibrated the unit and allowed the customer to wash a quick wash load and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Fort Hood, TX 76544
Al
Job Details: 04/09/2020
DRYER WHIRLPOOL WED7500GC0 Arrived to inspect grill damaged.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78752
Leonardo
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit not keeping time. Test unit and found time to be correct. Called techline and found there was a new WiFi update and fix the time. Per techline no parts need to be replace job complete. File#7727547332
Near Copperas Cove, TX 76522
Al
Job Details: 04/09/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived to inspect side by side refrigerator not cooling.Confirmed the complaint and noticed the compressor turned on for approximately 6 seconds and clocked off.Removed and replaced the start device and unit began operating as designed.All water lines were dry at the time of service Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Arrived on site to install slide due to prevailing issue, upon replacing slide and putting back together, the leveling and door gap was not fixed
Near Austin, TX 78737
Robert
Job Details: 04/09/2020
WASHER MAYTAG MVWC565FW2 Arrived on job for complaints of cracked basket. Confirmed basket cracked. ; ordrng 1 W10752719 (basket)
Near Mustang Ridge, TX 78610
Robert
Job Details: 04/09/2020
RANGE WHIRLPOOL WOS51EC0HS01 Arrived on job to replace blower per previous technician notes. Replaced fan and test operation.
Near Georgetown, TX 78633
Paul
Job Details: 04/09/2020
RANGE GE JGBP35WEW1WW
Near Austin, TX 78753
Wesley
Job Details: 04/09/2020
DRYER WHIRLPOOL WED5000DW2 Customer replaced their own element. Swapped fuse. Unit is now operating as designed.
Near Austin, TX 78733
Kevin
Job Details: 04/09/2020
ICE MACHINE KITCHENAID KUIO18NNZS0 "Arrived on site and found icemaker is off, turned it on and it began filling with water, and cycling over evaporator. Compressor is running but condenser fan isn’t. Reached past condenser and found blade is stationary, moved it slightly and it began running. . Ice is now being made and will take several days to build up a usable amount. Job complete"
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2020
WASHER MAYTAG MVWX655DW2 Arrived on site for washer that is spinning unbalanced loads. Inspected unit and work area. Hand spun the 7nit and unit spun freely. Placed unit in service diagnostics and found no error codes. Tested unit in an auto test and unit ran as designed. Found washing machine unlevel in the laundry room (leaning toward the right side). Customer advised they had leveled their unit several times by adjusting the feet but the feet kept turning and becoming unlevel again. Advised customer to put shim underneath right side to level their unit to avoid this issue from reoccurring. Unit is working as designed. Documented service with Techline online documentation SR# 7727528059. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 04/09/2020
DISHWASHER MAYTAG MDB8989SHZ0 Arrived on job for complaints of leaking. Customer had unit uninstalled and hooked up in kitchen. Found loose connection at drain pump. Collected clamp issue and tested unit. Left dishwasher uninstalled customer will reinstall dishwasher. No additional leaks detected at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE550S0HZ "Arrived on site to inspect oven for not heating upon inspection found switches malfunctioning, replaced switches and retested, no voltage to switches, checked terminal and found burnt wires, ordering terminals, office to reschedule ; ordrng 1 W10245259 (TERMINAL )"
Near Bee Cave, TX 78738
Brandon
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit cooking to hot, found sensor out of range, I replaced sensor, unit tested good."
Near Taylor, TX 76574
Andy
Job Details: 04/09/2020
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for washer not filling with water. Tested and inspected unit and found issue with water valve housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Jacob
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL GU940SCGB2 Arrived onsite for unit leaking water. Tested unit. Found that drain hose had a hole and is leaking water. Ordered part. Rescheduled with customer. ordrng 1 WP3374077 (hose-drain)
Near Killeen, TX 76542
Al
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL WMHA9019HZ1 Called whirlpool tech line and spoke with AUSTIN.He advised me to replace both door and control.Removed and replaced both and preformed the 2 minute water cup test and unit heated as designed.Display was fully operational.Job complete SAME SR# as previous service call 7727483101
Near Leander, TX 78641
Lou
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer not spinning. Upon further inspection, I attempted to place the unit in diagnostics and it failed. Tiled the unit back and found gearcase oil on the pulley shield and splotch. Tested voltage to the control and found it out of range. Contacted the office EB and requested authorization from the extended warranty to replace the control, gearcase, clutch and drain pump.
Near Austin, TX 78737
Luis
Job Details: 04/09/2020
FREEZER FRIGIDAIRE LFFH2067DW2 "Arrived on site for cooling complaint. Removed evaporator cover,weak frost pattern on forming on upper section diagnosed a leak in the system unit will need a new compressor,evaporator,drier and heat exchanger.
Near Austin, TX 78723
Wesley
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite and replaced the sump and motor to repair DW not working. All checks good.
Near Round Rock, TX 78681
Paul
Job Details: 04/09/2020
REFRIGERATOR GE PSS26MSWASS Arrived on site to replaced previous diagnosed parts. Replace filter head assembly and tested the dispenser. The dispenser worked as designed. I turned the ice maker on and it was full of ice and trying to harvest. I explained to the customer that it should harvest and fill the mold but if it doesn’t to contact the office and we would return with an ice maker.
Near Hutto, TX 78634
Andy
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW8900BC0 Arrived on site for washer not completing cycles. Tested and inspected unit and found failed bearings. Attempted to remove basket and basket will not remove. No repairs are to be done at this time.
Near Austin, TX 78731
Tyler B.
Job Details: 04/09/2020
OVEN JENN-AIR JJW2430DS01 "Arrived to inspect unit with communication error. Found touch panel failed, part covered under Jen air warranty.Replaced console and tested properly
Near Austin, TX 78737
Robert
Job Details: 04/09/2020
MICROWAVE WHIRLPOOL KOCE500ESS08 Arrived on job for complaints door not closed displays on microwave. Check switches and found damaged harness. ; ordrng 1 W11157180 (HARNESS )
Near Austin, TX 78746
Kevin
Job Details: 04/09/2020
WASHER LG WM3370HWA Arrived on site and set washer to run on a rinse and spin and it filled up water and never stopped. Had to end cycle unlocked while still full of water. Spoke with LG tech line and they recommended replacing water level sensor and pressure hose. ; ordrng 1 6601ER1006G (WATER LEVEL SENSOR ) and 1 MEJ62305101 (PRESSURE SENSOR HOSE)"
Near Killeen, TX 76549
Al
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator not making ice.Removed the ice container and ice was in the container.Jumped the water valve and it worked.Also jumped the ice maker and it cycled properly.Unit was interrupted during pre harvesting and was stuck in the position.Unit works properly.Job complete
Near Austin, TX 78756
Wesley
Job Details: 04/09/2020
WASHER JENN-AIR JDB1250AWS "Arrived onsite and found DW leakin from dispenser. Repaired leak by plugging gap with rubber seal. All checks good, unit is now operating leak free.
Near Austin, TX 78753
Wesley
Job Details: 04/09/2020
FREEZER LG LSXS26386S FDH error code. Inside temps are good but prior issue is that freezer Evap keeps frosting over. Ordering heater and bimetal equivalent and control. Autho required. ; ordrng 1 EBR78931603 (CONTROL) and 1 UKNOWN (DEFROST COMPONENTS?)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to inspect oven for burning smell, found loose wires on terminal, terminal plastic snapped, ordering terminal office to reschedule. Please place on cancellations ; ordrng 1 WPW10245259 (TERMINAL )"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to inspect oven for burning smell, found loose wires on terminal, terminal plastic snapped, ordering terminal office to reschedule. Please place on cancellations ; ordrng 1 WPW10245259 (TERMINAL )"
Near Manor, TX 78653
Andy
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not making ice. Customer stated that he had RO water system hooked up but is not not hooked up to RO system anymore. Tested and inspected unit and found ice buildup at water fill tube not allowing water to ice maker. Steamed ice and cycled ice maker and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 04/09/2020
DRYER AMANA NED4655EW1 "Arrived on site and found dryer would not start, replace timer, start switch and door switch and it still will not begin a cycle. Inspected voltage and found 120 V from L1 to neutral and 120 V from L2 to neutral but from L1 to L2 only 2.5V an electrician would be needed to correct power. Job complete"
Near Leander, TX 78645
Lou
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KFIS20XVMS1 "arrived on site to inspect refrigerator no water dispensing, not making ice, items freezing in RC section. Upon further inspection, I found a small amount of ice at the bottom of the FC door when I went to check temps equivalent to the door being ajar. My temp reading was 15 degrees in the FC and 40 in the RC. I removed the water filter and placed a and tested the water. The dispenser operated as designed. I found a small amount of ice in the ice maker fill tube. Once I removed the ice, I tested the ice maker and it operated as designed and filled with water. I found a large amount of debris on the condenser coils at the front bottom of the unit, which could cause the unit to have not normal temps. I placed the unit in diagnostics and tested the thermistors and damper and all passed. I recommended that the customer purchase a Raindrop water filter and replace the old one. No water leaks observed during service, job completed."
Near Manor, TX 78653
Andy
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install previously diagnosed gearcase, motor, and washplate. Also found failed control. Removed failed parts and replaced with new. Tested unit and operations are much better but unit is still squeaking a little from belt. Ordering part No water leaks present at time of service.; ordrng 1 W11239857 (belt)"
Near Austin, TX 78703
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KBLC36FTS08 "Arrived on site for freezing in fresh food. Removed damper,damper sealing correctly found thermistor reading jumping around diagnosed faulty thermistor. Replaced wall thermistor,ran diagnostics all test passed.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/09/2020
RANGE KITCHENAID KCGC506JSS00 1454 arrived on site. Installed new parts to service pointer and tested. Burners working properly. Job complete
Near Austin, TX 78723
Wesley
Job Details: 04/09/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite and replaced control and console due to f6e2 after a power outage.
Near Buda, TX 78610
Jacob
Job Details: 04/09/2020
WASHER AMANA NTW4516FW2 Arrived onsite for unit ripping up clothes. Tested unit. Got no error codes. Called Techline. Let them know of findings. Told to possibly change gear case. Got SR#7727554194. Took off wash plate and could not get spanner nut to come off. Ordered parts. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W10324647 (seal tub) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W11255272 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WP8533928 (screw) and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)
Near Marble Falls, TX 78654
James
Job Details: 04/09/2020
WASHER MAYTAG MHW5630HC0 Arrived on site and tested operation. Found over suds error and off balanced load error. Tested suspension and suds. Found suspension good and unit is not over sudsing. Inspected pressure hose and found to be good and not obstructed or kinked. Found dispenser assembly leaking again as well. Unit will need new dispenser and shocks to repair. ; ordrng 1 W11316600 (drawer)
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived onsite to install previously diagnosed parts. Replaced water tank insulation and tested unit. Unit is working as designed. Call complete.
Near Granite Shoals, TX 78654
James
Job Details: 04/09/2020
RANGE GE JTD3000SN1SS Arrived on site and found f200 error tested temp sensors & tested good. Tested through harness at control found proper reading. Unit will need new control to repair. Office is to reschedule return service . ; ordrng 1 WB27X33653 (CONTROL)
Near Austin, TX 78750
Tyler B.
Job Details: 04/09/2020
OVEN WHIRLPOOL GS395LEGT5 "Arrived to inspect unit not heating properly, found igniter failed, replaced and tested properly
Near Cedar Park, TX 78613
Paul
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KSF26C7XYY04 "Arrived onsite to possibly replace sealed system components. Found no refrigerant in the system. Found old style RC aluminum evaporator corroded. Replaced the compressor, and installed UV dryer and low side service tap on the compressor, also replaced the fan scroll, RC evaporator, & thermistor. Vacuumed system and it held 30psi vacuum. Charged the system with 5.3oz’s of R134A. Tested the unit , unit is working as designed, good frost pattern on coil.
Near Austin, TX 78726
David
Job Details: 04/09/2020
RANGE KITCHENAID KOCE500ESS09 "Arrived on site to diagnose fan noise when unit is in use. Performed diagnostic on unit. No error codes present. Checked both MW / upper fan and oven fan. Ran unit on 400 for 15+ mins and heard no noise. ACTUATES all 4 unit fans 20 times and could not get issue to repeat. Unable to replace fan until a determination of which one is making the noise, if the issue is the fan. Customer will follow up with video if they are able to catch it. Call complete as no failures found at this time."
Near San Marcos, TX 78666
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool. Removed evaporator cover found no frost pattern. Found dye on left hand side of evaporator diagnosed leak at evaporator coil. Installed a new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2020
WASHER MAYTAG MAV7600AWW "Arrived on site for washer that won’t drain or spin. Inspected unit and work area. Tested unit and unit started buzzing at the timer when put in the use and motor would not run to spin and drain. When looking up the tech sheet it does state that if the motor is running one way and will not go in reverse, it is a timer or wire harness issue. Ordering control and timer and will return ; ordrng 1 22003370 (timer) and 1 WP22003906 (cntrl-elec)"
Near Austin, TX 78724
Wesley
Job Details: 04/09/2020
DRYER WHIRLPOOL WED8000DW4 Arrived on site and found blower jammed with sock. Removed. All checks good Unit is now operating as designed.
Near Lago Vista, TX 78645
Lou
Job Details: 04/09/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "arrived on site to inspect microwave tripping the breaker. Upon further inspection, I opened the unit door and closed it and started the unit on a short 30 second cycle. When I opened the door halfway through the cycle, it tripped the breaker. I contacted Frigidaire Techline and spoke to Russ and advised of my findings and previous repairs. Russ advised that there’s nothing more to do to the unit. I am ordering the Latch/Choke kit (5304523456) per techlines recommendations and the office will have to schedule return service due to the part being out of stock. Unit was left in working condition. ; ordrng 1 5304523456 (LATCH CHOKE KIT)"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site to inspect dishwasher for drain always on, upon inspection found the drain always on and loud noise during operation, changed out switch, no water entered, changed out valve and water enter but pump not working correctly, changed out pump and retested, all functions returned. Job complete"
Near Blanco, TX 78606
Jacob
Job Details: 04/09/2020
REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 Arrived onsite for unit leaking water. Looked at unit. Found that drain hose to drain hole had fallen off. Re connected drain hose. Tested unit. Unit test good. No leaks at this time.
Near Del Valle, TX 78617
Wesley
Job Details: 04/09/2020
WASHER MAYTAG MVWB765FW0 "Arrived onsite and found slight noise during acceleration of spin that sound like electronic breaking to me. Closing ticket for now because noise desists after brief time of acceleration. In event of repeat call back, prescreen rotor stator and control."
Near The Hills, TX 78738
Brandon
Job Details: 04/09/2020
COOKTOP KITCHENAID KCGD506GSS00 "Arrived on site for customer complaint of some burners not working properly. Found rear left weak flame, found center rear orange tips, ordering lp kit, burner heads, valve, tube. Plumber was able to hook up regulator and check pressure check for 2 days, no gas leak. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10732970 (burnr-head) and 1 W10732971 (burnr-head) and 1 W10827690 (tubing-gas) and 1 W10844473 (valve-brnr) and 1 W11022463 (cnvrsn-kit)"
Near Cedar Park, TX 78613
Paul
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for a refrigerator freezing up food in the RC. Tested the temperature of the refrigerator temp is between 37 - 38 degrees. The customer stated the issue is erratic. They stated it will work fine and then one day freeze everything then the next day everything is all wet in the RC and the temp will be back to normal. I called Whirlpool techline and spoke with JK SR# 7727549897 and explained the issue. He stated if the thermistor connections look good to replace the UI and thermistor to try and solve the issue. Replaced the diffuser and the UI. Tested the unit. Unit working as designed. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 04/09/2020
WASHER MAYTAG MVWC416FW Arrived on site and found agitator is broken, replaced agitator and washplate and washer is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78732
David
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to install previously diagnosed pump to resolve no water pumping issue. Replaced pump / sump and retested. Unit is now working as designed. No water leaks found. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/09/2020
DRYER LG DLEX4270V "Arrived on site to inspect dryer for not drying correctly, upon inspection found the heat worked on multiple settings, tested air flow and found little flow, instructed customer to clear vents due to lint. Job complete"
Near Austin, TX 78748
Kevin
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived on site and set dishwasher into a diagnostic cycle found wash motor is not running. Replaced wash motor and ran another diagnostic cycle and it is operating properly now. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site to inspect dishwasher for drain always on, upon inspection found the drain always on and loud noise during operation, changed out switch, no water entered, changed out valve and water enter but pump not working correctly, changed out pump and retested, all functions returned. Job complete"
Near Austin, TX 78732
Brandon
Job Details: 04/09/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site to drop off part, dropped off part on the steps"
Near Austin, TX 78731
Tyler B.
Job Details: 04/09/2020
COOKTOP JENN-AIR CVGX2423B18 "Arrived to install previously ordered parts, found spark module was not issue, need to return with switches ordrng 1 CTOE (2HR WINDOW ) and 1 CNOTE (2 MAN ) and 4 WPY704512 (switch- va)s"
Near Blanco, TX 78606
Jacob
Job Details: 04/09/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for unit not heating in the oven side. Tested unit. Found that unit was not getting the full 240 volts from wall socket. Instructed customer that an electrician will need to be called to fix issue. No other issues at this time. Job complete
Near Killeen, TX 76542
Al
Job Details: 04/09/2020
DISHWASHER MAYTAG MDB8989SHW0 Arrived to inspect dishwasher not starting.Confirmed the complaint and opened the unit and found a spoon underneath the float switch causing the issues.Removed the spoon and started the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Austin, TX 78735
Kevin
Job Details: 04/09/2020
DRYER WHIRLPOOL WED8300SW0 "Arrived on site and inspected dryer and found tension pulley is squealing during operation. Replaced it and support wheels and dryer is now running quietly. Removed all lint from interior, job complete
Near Elgin, TX 78621
Andy
Job Details: 04/09/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating properly. Tested and inspected unit and found issues with temp sensor. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Luis
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 "Arrived on site for no cool in fresh food. Found unit not defrosting. Removed cover found heater lead not installed into harness from manufacturer installation. Installed harness ran diagnostics heater powered on,uploaded picture of disconnected harness to SD-QuickPic"
Near Austin, TX 78738
Brandon
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site for customer complaint of unit not producing ice, found e2 error code, ice maker not rotating, found faulty ice maker, I replaced ice maker, unit tested good.
Near Lago Vista, TX 78645
Lou
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to install previously diagnosed and ordered part. Due to ice building up behind the ice maker housing adaptor, I removed and replaced the adaptor and gaskets and is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Robert
Job Details: 04/09/2020
OVEN WHIRLPOOL WFE320M0ES2 Arrived on job for complaints of not heating.. Found only 120v going to bake element. Replaced control and test.