Service History 420 - Appliance Express

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Hutto, TX 78634

Cliff

Job Details: 08/04/2022

Arrived on site to diagnose a dryer that is not heating. Found wall outlet contacts spread causing unit to intermittently lose 1 leg of power. Advised customer on findings and an electrician will need to replace outlet.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Austin, TX 78730

Scott

Job Details: 08/04/2022

"Arrived on site ,replaced grid cutter . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Austin, TX 78738

Kevin

Job Details: 08/04/2022

"Arrived on site and replaced grill cover, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78652

Andrew

Job Details: 08/04/2022

"Arrived on site to replace previously diagnosed wash motor, harness and control. Found wash motor was the only issue. Replaced sump assembly, tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, TX 78749

Andrew

Job Details: 08/04/2022

Arrived on site to test unit for not filling properly. Ran multiple diagnostics and found no issues. No stored error codes. Customer stated when initially filling water is covering clothes. Advised customer when initially filling water will not cover clothes due to high concentration wash. Also advised on how unit senses loads and fills accordingly. Advised customer not to open and close lid during wash cycles to prevent interruption in sensing. No leaks detected. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXLE01

Near Austin, TX 78704

Scott

Job Details: 08/04/2022

"Arrived on site , replaced led Modules . All lights are on now . No other issues found . No water leaks detected . Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS00

Near Burnet, TX 78611

Paul

Job Details: 08/04/2022

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I verified the compressor was not pumping correctly. I found a small leak in the drain pan heater. I replaced the compressor, evaporator, heat exchanger, and drain pan heater. I vacuumed the system and charged it with 7.75 ozs of R134A refrigerant. I tested the unit and it had a good frost pattern and is working as designed. Pressures were at 2 low and 125 high. I replaced the filter and installed a new icemaker. The new icemaker didnt come with the bale arm and it is missing. Ordering 2313990 ARM-SHUT OFF,SXS. ; ordrng 1 2313990 (ARM-SHUT OFF,SXS)"

We serviced a

WHIRLPOOL OVEN

Model KEBS277SSS

Near Austin, TX 78746

Scott

Job Details: 08/04/2022

"Arrived on site for upper door gasket . Replaced upper door gasket . Ordering another door gasket for lower oven door ; ordrng 1 WP4455381 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Pflugerville, TX 78660

Cliff

Job Details: 08/04/2022

Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Georgetown, TX 78633

David Z

Job Details: 08/04/2022

"Arrived on site to diagnose refrigerator that had some noise coming from what sounded like freezer fan. Ran fans and couldn't hear any noise. I found some small patches of ice around the evap cover, likely sticking to the fan, causing the noise. I could not get the condenser fan to come on at all, even with voltage. Ordering condenser fan to resolve, control as well. Office to schedule when we have part. ; ordrng 1 W11024494 (Condenser Fan)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Fort Hood, TX 76544

Tyler

Job Details: 08/04/2022

Arrived on site for washer needing previously diagnosed lidlock. Upon arrival reconfirmed issue an installer part part of town functions of unit still the same. Call techline twice and spoke with Rich and Sterling sr#7734282318. After running extensive testing techline determined that part sent for repairs were defective and will need a new ACU and lid locked installed. Office to reschedule once availability of parts is known.; ordrng 1 W11298486 (Acu)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Killeen, TX 76549

Tyler

Job Details: 08/04/2022

Arrived on site for dishwasher not stopping. Upon arrival found no errors. Found owi sensor within manufacturing specs. Replaced control. Found unit had gold bushing style element needing to be replaced Nader SP: W11540964. Will need office to reschedule once availability of part is known. ; ordrng 1 W11537778 (Element)

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Bastrop, TX 78602

Joe Z

Job Details: 08/04/2022

"Arrived onsite for Not Cooling - Refrigerator Section - Side by Side Refrigerator . Upon arrival inspected unit and found evaporator completely covered in ice. Tried checking resistance at control and got OL. Ran diagnostics to force heater and heater will not energize. Contacted SW for assistance. SW recommended ordering UI, heater, control , harness and bringing back thermistor. Office to reschedule ; ordrng 1 W11216949 (UI) and 1 W11546681 (Harness) and 1 W11546690 (Comtrol) and 1 W11546610 (Heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Bastrop, TX 78602

Joe Z

Job Details: 08/04/2022

"Arrived to install previously diagnosed parts. Replaced valve and valve still not energizing. Checked resistance on this new valve and is correct. Called techline for assistance. After series of voltage checks, Tech recommended replacement of control. Tech gave SR#7734281593. Need to order control. Please contact customer with eta.; ordrng 1 W11462458 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Austin, TX 78738

Kevin

Job Details: 08/04/2022

"Arrived on site and inspected dishwasher and found customers experiencing water in the tub when the dishwasher is not running. Inspected incoming valve and did not see any water trickling in. Found home has a reverse osmosis system and it was installed sharing the garbage disposal drain with the dishwasher. Explain to customer that whirlpool does not allow this because when reverse osmosis system purges it can fill up the dishwasher via the drain hose, this could cause dishwasher to overflow and damage floor. Recommended that they contact reverse osmosis company and have them change to a clamp style drain connection. Also found racks have rust spots, took pictures. Will bring back both to ensure repair on next visit.; ordrng 1 W10909088 (Dishrack) and 4 W10888592 (Wheel)s and 1 W10161215 (Lower rack) and 1 WPW10671904 (Clip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Pflugerville, TX 78660

Cliff

Job Details: 08/04/2022

Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Round Rock, TX 78681

Gerry C

Job Details: 08/04/2022

Arrived to inspect long dry times. Discussed with CX that the unit is not heating at all. Inspected black terminal and found that the L2 was completely burned out. I used my truck stock terminal block ASSY and R/R old terminal block. Operational test good.; ordrng 1 279320 (Block terminal ASSY/truck stock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Bertram, TX 78605

Lou

Job Details: 08/04/2022

"Arrived on site to inspect refrigerator frosting up. Upon further inspection, I found the FC door cracked open approximately 2 inches and found ice/frost inside the FC section (photos). I removed the evap cover and found a good frost pattern and found the thee air ducts were damaged and the evaporator cover plenum damaged allowing for air gaps. Also found the FC liner at the door gapped and sealed it with silicone. Contacted techline and spoke to TJ and advised of my findings and parts on order and attached to previous SR#7734027309. Ordering the evap cover, air ducts, and evap cover plenum. Office to schedule return service. No water leaks observed during service.; ordrng 2 W11208347 (Air duct)s and 2 W11199204 (Air duct)s and 1 W10573325 (Evap cover) and 1 W10716213 (Evaporator plenum assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78705

Scott

Job Details: 08/04/2022

"Arrived on site for washer stopping in mid cycle and then a burning smell. Put unit in diagnostics and unit started to go into spin cycle lid wasnt locked and was in diagnostics. Got motor error code . Found cap shorted out and lower harnes welded to cap . Ordering cap ,lower harnes ,motor , and control. Called safety ,reported finding . They gave P&L concession # W13rv51wpl1 . No water leaks detected at time of service. Unit unplugged and water shut off . Call to set return .; ordrng 1 W11450611 (Lower harnes) and 1 W11222394 (Motor)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Canyon Lake, TX 78133

Andrey

Job Details: 08/04/2022

"Arrived on site to test unit for oven malfunctioning, tested unit found control not reading temps correctly causing over temp error code, replaced control, oven is now functioning, customer stated that front right burner just stay hot constantly and does not adjust, ordering FR infinite switch and element, and oven sensors if needed, office to reschedule ; ordrng 1 WP3149400 (FR infinite switch) and 1 WPW10181986 (Oven sensor) and 1 W11047722 (Front right element)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Austin, TX 78757

Kimo

Job Details: 08/04/2022

Arrived onsite for a washer that is leaking oil from underneath the unit. Upon inspection I also found that the dog teeth were worn down. I am ordering 1x dog assembly. I replace the gearcase. Office to reschedule. ; ordrng 1 W11158175 (Dogs)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Austin, TX 78724

Kimo

Job Details: 08/04/2022

Arrived onsite for a range that has a none functioning left front burner. Upon inspection I found that the burner would not spark. I replaced the spark module and found no change. Which tells me that theres a harness issue between the module and the burner I am ordering 1x harness. Office to reschedule.; ordrng 1 W11453756 (Harness)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Andice, TX 78628

Lou

Job Details: 08/04/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to install the back guard insulation. When I removed the back cover from the control panel, I found there was insulation already in place. I tested the unit cooktop and found the front right burner not igniting properly. I am ordering the front right burner head and scheduled return service for 08/11/22. No gas leaks detected during service.; ordrng 1 WPW10515455 (Burner head right front)"

We serviced a

KITCHENAID RANGE

Model KCGC558JSS00

Near Canyon Lake, TX 78133

Andrey

Job Details: 08/04/2022

"Arrived on site to test unit for front left and right burner issues, tested unit found igniters are not sparking up but side ways when you fan it by hand it ignites, front left burner was defective at simmer only one side is igniting, replaced burner flame is now distributed evenly but still sparking to side Of burner, ordering igniters office to reschedule ; ordrng 2 W11580024 (Front left and right igniter)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Austin, TX 78758

David S

Job Details: 08/03/2022

"Arrived on site to install previous diagnose parts. I gained access to the ice maker, I installed a new fan, adapter kit, and fill tube heater.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Leander, TX 78641

Lou

Job Details: 08/03/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the motor and calibrated the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS05

Near Austin, TX 78759

Wesley

Job Details: 08/03/2022

Arrived onsite for water issue and determined there to be a blockage in the filter. Cleared blockage at the filter housing. Was able to clear blockage but new filter also needed. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Austin, TX 78732

David S

Job Details: 08/03/2022

CArrived on site for icemaker not producing any ice. I inspected the unit and work area. I found the ice maker thermistor just hanging and the clip assembly missing. I tested the thermistor and found it open. I tested voltage to the ice maker and found good voltage. I installed a new ice maker. I reassembled the unit and ran a harvest cycle and a fill test. The unit is operating as designed.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Georgetown, TX 78633

David Z

Job Details: 08/03/2022

"Arrived on site to diagnose washer that has a lid with a cracked frame. Examined lid and found frame was broken on left side and cracked on the right. Recommended replacement of lid to resolve. Replaced lid and tested unit. Verified unit working as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3

Near Round Rock, TX 78681

Paul

Job Details: 08/03/2022

Arrived onsite for a washer turning on by itself and chiming. I found 4.98VDC at the UI and the control panel oiled not respond correctly and it would chime on its own. I replaced the control panel and tested the unit. All is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM00

Near Leander, TX 78641

Lou

Job Details: 08/03/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid-cycle. Attempted to jump the motor with my jumper wire and it failed. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KENMORE OVEN

Model 790.9280301

Near Copperas Cove, TX 76522

David Z

Job Details: 08/03/2022

Arrived on site to follow up on range control replacement. Replaced control and overlay. Ran unit at 350 to verify proper Temps are reached and unit is cycling. Verified all is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lakeway, TX 78734

Luis

Job Details: 08/03/2022

"Arrived on site for cooling complaint. Found compressor and fans not running,found control shutting itself on and off,did a hard reset unit powered on and started cooling. Gave estimate for repairs customer will call into office if they approve repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Kyle, TX 78640

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for water leak, tested unit found water valve leaking, replaced valve, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Austin, TX 78745

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for LF error code, tested unit found cold water valve not opening, replaced valve, tested unit, unit now functioning properly, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Austin, TX 78745

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for lid lock issues test unit for control completely unresponsive, no lights flashing, would not go into diagnostics, control receiving 120VAC but not functioning, drain pump humming but and extremely hot, took resistance at 6 olms, ceased drain pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model TXI21A3L

Near Georgetown, TX 78633

Gerry C

Job Details: 08/03/2022

"Arrived to install previously diagnosed and ordered part. R/R old def timer. Followed MFG installation instructions. Set timer to cumulative defrost setting and tested. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Austin, TX 78738

Luis

Job Details: 08/03/2022

"Arrived on site. Found fresh food evaporator incased in ice per service pointer will need updated ui control,will also need a new fan scroll and thermisto

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Austin, TX 78717

Kimo

Job Details: 08/03/2022

Arrived onsite for range with a front left burner that wound lite and a broken middle knob. Upon arrival I tested burner and found that it worked as normal. I installed new knob

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78717

Kimo

Job Details: 08/03/2022

"Arrived onsite for washer with a broken latch. Upon inspection I found that the latch was broken. I replace the broken latch and tested unit and found unit operating as designed. Job complete"

We serviced a

KENMORE DISHWASHER

Model 665.13549N412

Near Georgetown, TX 78626

Kimo

Job Details: 08/03/2022

Arrived onsite for dishwasher with a top rack that has fallen off. Upon inspection inspection I found that the adjusters the broken. I installed new adjusters and tested rack and found rack operating as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Jonestown, TX 78645

Vincent

Job Details: 08/03/2022

"Arrived on site for dishwasher, inspected unit and work area. Installed parts previously diagnosed. I the. Tested unit and its operating as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY1

Near Austin, TX 78746

Scott

Job Details: 08/03/2022

"Arrived on site for poor washing . Found wash motor failing . Also newest UI is starting to warp. Found seal on vent failing . No water leaks detected at time of service. complete Sump , vent ,gasket"

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS5

Near Austin, TX 78746

Scott

Job Details: 08/03/2022

"Arrived on site for upper rack falling down . Found wheels on adjuster on left side broken . Replaced with adjuster kit . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Pflugerville, TX 78660

Cliff

Job Details: 08/03/2022

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Austin, TX 78754

Joe Z

Job Details: 08/03/2022

"Arrived onsite for continued issue of lights not operating correctly. Upon arrival found modules blink a few times then remain lit. Spoke with SW for assistance. SW recommended quoting for parts only , labor was collected on previous visit for same issue. Electronic control, both switches, first module in RC.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Austin, TX 78717

Paul

Job Details: 08/03/2022

Arrived onsite for a refrigerator that shuts off sometimes and is not making ice. I found the evaporator completely frozen over in ice. I tested the thermistors and found them in range. I tested the fans and forced defrost finding all working as designed. I found the drain tube completely restricted causing the drip pan to back up that cause the issues. The fan fad been hitting ice and I suspect this was the reasons for the power failure. I cleared the drain and defrosted the coil. I mounted the thermistor with foil tape and zip tied it. The unit is working as designed. I did explain to the customer that I do not believe that there are any other issues at this time but there is a possibility that we would need to replace the UI

We serviced a

WHIRLPOOL OVEN

Model KSGG700ESS1

Near Austin, TX 78757

Wesley

Job Details: 08/03/2022

Arrived onsite and found DSI board failure causing oven to not ignite.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near New Braunfels, TX 78130

Andrew

Job Details: 08/03/2022

"Arrived on site to test unit for not cooling. Verified suction tube cut at linear entering cabinet. No service provided, no fee collected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near Austin, TX 78731

Luis

Job Details: 08/03/2022

"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker,ran harvest test passed,ran fill test passed.

We serviced a

KENMORE DISHWASHER

Model 665.14753N512

Near Austin, TX 78730

Scott

Job Details: 08/03/2022

Arrived on site for possible leaking . Ran diagnostics and unit is leaking . Customer is going to get new unit .

We serviced a

WHIRLPOOL WASHER

Model WTW5590VQ0

Near Austin, TX 78704

Matthew

Job Details: 08/03/2022

Arrived onsite for washer not completing cycle and leaving basket full of water. Upon arrival inspected unit. Verified supply voltage and voltage to unit. Found burned lid switch. Replaced switch and tested. Unit drained standing water and was spinning. Unit is testing properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Dripping Springs, TX 78620

Kevin

Job Details: 08/03/2022

"Arrived on site and found incoming power has been corrected by an electrician, found control panel is unresponsive. Customer does not wish to continue at this time, job complete"

We serviced a

KENMORE WASHER

Model 110.2813241

Near Austin, TX 78739

Kevin

Job Details: 08/03/2022

"Arrived on site and inspected washer and found water flow through both valves is good. Test 51 complete without issue, Customer said washer would get through wash and agitation but would not complete And give an LF error. Found F8E1 saved, inspected pressure hose and did not see any issues. Discussed with customer possibility that pressure switch on the control maybe having an issue but it is not manifesting at this time. Stand pipe is also correctly installed and is not siphoning. After replacement washer completed test 52 properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Briarcliff, TX 78669

Kevin

Job Details: 08/03/2022

"Arrived on site and found load and go drawer will not close properly, found drain pump drain hose is blocking it. Reset drain hose position and it is now closing properly, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78729

Vincent

Job Details: 08/03/2022

"Arrived on site for dryer, inspected unit and work area. Found unit unlevel. I leveled unit and its now installed as designed. Job completed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Georgetown, TX 78628

David Z

Job Details: 08/03/2022

"Arrived on site to diagnose washer that was making a clicking sound, found only when agitating. Ran unit and I did hear some minor clicking when changing directions during agitation. Sound is plastic in nature and is normal operational whiplash coming from the splutch assembly. Checked agitator and gearcase and found all fittings and hardware are tight. Noise does not affect function and is normal break in whiplash. No failures found, unit operating within design spec. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM03

Near Austin, TX 78731

Luis

Job Details: 08/03/2022

"Arrived on site. Installed correct icemaker to unit,ran harvest test passed icemaker filled with water."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Austin, TX 78759

Wesley

Job Details: 08/03/2022

Arrived onsite and found unit had defrost issue preventing it from maintaining temp. Found frost pattern and blockage on upper half of evap only. Customer will defrost unit and test again. Heater and fan are working as designed. Advised customer on findings.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near McGregor, TX 76657

Tyler

Job Details: 08/03/2022

"Arrived on site for refrigerator needing previously diagnosed control, thermistor and harness. Upon arrival confirmed complaint. Installed all 3 parts then reassembled and tested unit. Found unit functioning as designed. Informed customer to allow 24hrs to cool. Call complete"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, TX 78759

Wesley

Job Details: 08/03/2022

Arrived onsite for squealing. Replaced rollers and belt and pulley using repair kit. Unit is now operating quietly as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, TX 78759

David S

Job Details: 08/03/2022

Arrived on site to install previous diagnose parts. I replaced the Inlet cover and lower spray arm. I reassembled the unit and tested it. I found it working as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78759

David S

Job Details: 08/03/2022

Arrived on site to install a new heating element. I verified the model and serial number are with in range for service pointer W11540964. I installed a new heating element according the the service pointer. I tested the unit and found it working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW3

Near Austin, TX 78702

Wesley

Job Details: 08/03/2022

Arrived onsite for ui unresponsive and found loose wiring connection at the ui harness. Repaired by securing connection. All checks good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Austin, TX 78729

David S

Job Details: 08/03/2022

Arrived on site for microwave display not working and only + 30 seconds button are working. I inspected the unit and work area. I found the display on and the buttons working. I spoke to the customer and found out it will intermittently happen. I gained access to the main control and found ribbon for the met pad not seated properly. I removed all the connections and cleaned them out. I reconnected everything properly and ensured it was all seated correctly. I reassembled the unit and tested it. I found it working as designed. The ribbon not seated properly can cause intermittent display and buttons issues if its not making full contact.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Gatesville, TX 76528

Tyler

Job Details: 08/03/2022

Arrived on site for refrigerator needing previously diagnosed sealed system. Pot arrival installed required compressor and uv dryer and then cleared unit with nitrogen and pulled vacuum. ensured there were no leaks in the system and then we charge system at 56 g of R600. Found unit cooling. Informed customer to give unit 24 hrs to stabilize temps.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Hillsboro, TX 76645

Jonathan M

Job Details: 08/03/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the lever and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Kyle, TX 78640

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for no power, customer stated that power turns on but after a couple of uses it stop working and she has to wait a while and then it starts working again, preformed vent test and it has failed, do to restriction excessive moisture in side unit causing steam to get on console making it unresponsive, advised customer to hire a professional vent cleaner asap, provided number to dryer vent wizard, at this time job complete"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Killeen, TX 76549

David Z

Job Details: 08/03/2022

"Arrived on site to diagnose washer that was not completing cycles. On arrival customer told me unit had been making odd noises during agitation. Tested unit and found the shifter wasn't shifting to agitate, stayed in spin. Replaced shifter and retested. Found unit passed diagnostic cycle and is shifting as designed. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Georgetown, TX 78628

Lou

Job Details: 08/03/2022

"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit not connected to WiFi. I placed the unit in diagnostics and checked error codes and found F6E4. Following the tech sheet, I removed and replaced the main control and assisted the customer in connecting to WiFi. Tested the unit and it is operating as designed. Job completed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Georgetown, TX 78628

Lou

Job Details: 08/03/2022

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, TX 78628

Lou

Job Details: 08/03/2022

"Arrived on site to inspect dishwasher gaskets issue. Upon further inspection, I found the door gasket separating from the tub in the top left corner. I found the upper rack was rubbing the gasket as its being pulled out. I adjusted the rack and tested and it functioning properly. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM4O4KPS0

Near Georgetown, TX 78628

Gerry C

Job Details: 08/03/2022

Arrived to perform SP W11540964 - Special Project S17304. I found the existing heating element had copper colored washers and they were 70% corroded away. I found no evidence of leaking at the back or under the unit and removed and replaced the heater assembly. I tested in accordance with MFG directive and there were no leaks observed during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Georgetown, TX 78633

Gerry C

Job Details: 08/03/2022

"Arrived to inspect rack issue. The front left wheel assembly had failed and I removed and replaced all four due to color variance. Operational test good, no leaks observed during service."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, TX 78726

David S

Job Details: 08/03/2022

Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran a diagnostics cycle. I pulled the unit out and found water in the drip tray. I found no signs of water leaking Any where other than the drain tubes in the front. I level the unit properly. The unit is working as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78726

David S

Job Details: 08/03/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Georgetown, TX 78626

Lou

Job Details: 08/03/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve and UV dye drier and vacuumed the system. Pressures held good. I installed 4.9oz of R134a refrigerant and monitored pressures. Pressures are good and u;it is cooling properly. No water leaks observed during service and recommended that the customer allow this unit to cool for 24-48 hours. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Kyle, TX 78640

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for no cooling in FC, tested unit found freezer covered in frost , customer stated that the door was left open overnight, advised customer to disconnect unit and give it a full defrost after monitor and if frosting is still occurring to call us back and a control, FC thermistor with evaporator fan will need to be ordered, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78747

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for water leak, tested unit found a hole in reservoir water line 6 inch from valve, line had some slack, cut off damaged tube, secured it back into valve,tested unit unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78744

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for not agitating or spinning, tested unit found bad capacitor, replace capacitor and actuator as precautionary, tested unit unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Austin, TX 78747

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for FC ice maker issues, customer stated that its still forming a ice sheet in bin, test unit found ice maker fill cup frozen caused by weeping valve, removed ice found no restrictions, replaced valve, leveled unit, advised customer to monitor and if the ice sheet is still forming then to call us back and a pressure regulator will have to be ordered, at this time the unit is functioning properly no leaks detected job job complete"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Del Valle, TX 78617

Matthew

Job Details: 08/03/2022

"Arrived onsite for unit not completing cycle and door locked , not able to get cloths out. Upon arrival inspected unit. Found door locked. Manually opened door so customer could get clothes out. Clothes were wet and water remained in tub. Put unit in diagnostics and found F9E1 long drain. Ran test and found very little water being drained out. Manually removed water. Accessed drain pump and found debris in filter catch. Removed debris. Reassembled unit and tested. Unit is now draining properly. Ran test and all passed without error."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Del Valle, TX 78617

Matthew

Job Details: 08/03/2022

Arrived onsite for dishwasher making noise. Upon arrival found noise during draining. Found debris in pump. Removed debris and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Del Valle, TX 78617

Matthew

Job Details: 08/03/2022

Arrived onsite for washer not turning on. Upon arrival inspected unit. Found unit does power on. Complaint is that the unit makes noise during wash cycle. Ran diagnostics and found no stored error codes. Ran test cycle and passed without error. Ran a load of towels and all phases of cycle passed. Customer stated drain pump kept running and appears to have had a leak. Questioned customer on type of detergent and amount. Found customer using too much detergent. This could have led to extended drain time and over suds condition. Instructed customer on use. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Austin, TX 78724

Matthew

Job Details: 08/03/2022

Arrived onsite to replace previously diagnosed parts. Replaced dye dryer and pre cooler. Pulled vacuum and held. Charged per spec and equalized. Running pressure 0/130 psi. Unit is cooling. Instructed customer to allow unit to reach proper temperature before loading. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Austin, TX 78724

Matthew

Job Details: 08/03/2022

Arrived onsite for oven not functioning. Ignition issues. Found pans stacked in storage drawer preventing a good ignition. Made adjustment and tested. Tested at 350 degrees and unit preheated without issue and cycle correctly. Unit is functioning properly. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Kyle, TX 78640

Andrey

Job Details: 08/03/2022

"Arrived on site to test unit for frost buildup, customer stated that they have extended warranty will call there warranty and schedule a service job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Dripping Springs, TX 78620

Luis

Job Details: 08/03/2022

"Arrived on site for no ice and water leaking. Replaced defective drain pan on compressor,tested icemaker diagnosed a defective icemaker,replaced icemaker,ran new icemaker through a cycle water filled icemker"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS

Near Round Rock, TX 78665

Kimo

Job Details: 08/03/2022

Arrived onsite for dishwasher with a leak. Upon inspection I found that the leak was coming from the Sump&motor. I replaced it and tested the unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Round Rock, TX 78665

Kimo

Job Details: 08/03/2022

Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection I found that the connector on the water inlet valve was not properly seated. Corrected this and tested water dispenser several time and found it working as normal I cycled ice maker and found that it filled no leaks job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, TX 78626

Kimo

Job Details: 08/03/2022

Arrived onsite for oven not keeping temp/low by 25*. Upon arrival I performed several temp test and averaged the results out and got and averaged temp of 361.2*I adjusted the calibration brown slightly. Oven operating as designed. Customer then made me aware that the MW section would not heat sometimes but the turntable was work all the time. No codes stored. And the unit would operate as designed every time I tested unit. Unit operating as designed job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Georgetown, TX 78626

Kimo

Job Details: 08/03/2022

Arrived onsite for a MW with error code f1e4. Upon inspection I found that the error code was there I unplugged unit and plugged it back in as per tech sheet and found no change. I replaced the control and tested unit and found unit operating as designed. The cx the brought to my attention that there is a lot of oil residue left behind even after using the vent hood. I check the vent hood and found the it had good air flow. I explained to the cx that all the oil particles out of the home because they may be heavier particles in the smoke/steam therefore they settle quicker on your microwave and cabinets and go build up overtime. Customer then mentioned that his neighbor has the same over the range microwave and they use just as much oil or more than he does and their cabinets and microwave do not have oil residue left on them. I called techline and had this documented with Robb sr#7734265330. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model UXT4236ADS2

Near Georgetown, TX 78626

Kimo

Job Details: 08/03/2022

Arrived onsite for a vent hood that seems to have lost the high setting on the light switch. Upon inspection I found that wiring that brought power to the high settings on the switch was disconnected I corrected this no tested the unit and found the unit operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW02

Near Hutto, TX 78634

Cliff

Job Details: 08/03/2022

Arrived on site to diagnose a refrigerator that is not sealing properly. Found bushing not placed correctly on hinge and replaced it in correct position. Tested unit and found all is functioning properly at this time.

We serviced a

KITCHENAID OVEN

Model KOCE507ESS00

Near Lago Vista, TX 78645

Vincent

Job Details: 08/03/2022

"Arrived on site for built in oven, inspected unit and work area. Cx explained to me that unit would not heat up properly. I tested unit with my multimeter and probe and set unit to preheat at 350? and when it reached the desire temp it was reading 346?. I then took 3 more temps and they where all in range. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Lago Vista, TX 78645

Vincent

Job Details: 08/03/2022

"Arrived on site for dryer, inspected unit and work area. Installed new screen ordered. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Jonestown, TX 78645

Vincent

Job Details: 08/03/2022

"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer taking to long to dry. I tested unit with vent tester and found poor air flow. I then retested with the air duck off and found it working as designed. I advised CX to get vents professionally cleaned. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Spicewood, TX 78669

Kevin

Job Details: 08/03/2022

"Arrived on site and inspected dryer and found it will run but its not heating. Inspected incoming power and found 120 V from L1 to neutral, 120 V from L2 to neutral, but 0 V from L1 to L2. Explain to customer that this is a problem with the incoming power and an electrician will be needed corrected. After doing so dryer should work properly, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Briarcliff, TX 78669

Kevin

Job Details: 08/03/2022

"Arrived on site and inspected dryer and found it is dented on the lower front panel. Disassembled dryer and replaced panel and dryer is now correct, Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Austin, TX 78738

Kevin

Job Details: 08/03/2022

"Arrived on site and replaced your case and motor diagnosed on previous visit, after replacement ran a diagnosticicle to confirm correct operation, job complete"