We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lockhart, TX 78644
Andrey
Job Details: 06/24/2022
"Arrived on site to test unit for not advancing in cycle, tested unit found shield got bent and fused with the cam, recommend replacing cam and shield on return visit, ordering parts office to reschedule ; ordrng 1 WPW10427633 (Shield)"
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/A2
Near Lockhart, TX 78644
Andrey
Job Details: 06/24/2022
"Arrived on site to test unit for not completing cycle, tested unit found spin cycle not engaging and tub over filling with water ordering control and pressure switch, office to get authorization and reschedule ; ordrng 1 DC92-01739A (Main control) and 1 DC96-01703C (Water pressure switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Austin, TX 78735
Justin
Job Details: 06/24/2022
"Arrived on site for a refrigerator making a loud noise. Upon arrival the customer walked me through the issue. They found when opening the left side RC a loud rubbing/rattle noise starts, and the issue has been occurring for a while. I was able to replicate this. I checked temps and found all compartments good. I then put the unit into diagnostics mode and activated all airflow components. I found the noise occurring when the damper was activated indicating a bad damper; ordrng 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL WASHER
Model LXR7144EQ1
Near Austin, TX 78730
Matthew
Job Details: 06/24/2022
Arrived onsite for washer not filling properly. Upon arrival tested unit and found very little water flow into the unit from valve. I was going to do a water pressure test but found it while trying to disconnect the hot water the shut off valve is not working properly. Both fully left and fully right would not shut the water off.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78745
Joe Z
Job Details: 06/24/2022
"Arrived onsite for Washer Won't Turn On - No Operation . Upon arrival ran diagnostics and got error codes for F2-E1 stuck key, and F7-E1 basket speed fault. Tested unit on auto test and unit would not agitate or spin, getting a humming sound from motor. Inspected the motor and motor is good. Found that the capacitor is bad. Need to order capacitor. Office to reschedule ; ordrng 1 W11158830 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsbury, TX 78638
Andrey
Job Details: 06/24/2022
"Arrived on site to test unit for not operating correctly, tested unit found melted cam and failed gear case, recommend replacing gear case, cam, shift actuator and control, ordering parts, office to reschedule ; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78665
Leonardo
Job Details: 06/24/2022
Arrived on site to test unit for unit not starting no power. Test unit and found unit getting 118v to control board but not responding. Replaced ui board test unit and unit still not coming on. Ordering new control board office to reschedule ; ordrng 1 W11462458 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78652
Kevin
Job Details: 06/24/2022
"Arrived on site and replaced control board and vent fan and started diagnostic cycle and found wash motor is not running and it is still not getting voltage. Spoke with techline and they said there is either a problem with the wash motor or the harness and that this has caused new control board to fail also. Techline recommended replacing wash motor, harness, and control at the same time. Will need to order another new control board and will also bring control panel.7733960109; ordrng 1 W11416457 (Control panel) and 1 W11410066 (Control board)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Belton, TX 76513
Jonathan M
Job Details: 06/24/2022
Arrived on site for an oven that is steaming up the user interface and is causing it to glitch and turn off. Inspected unit and work area. The customer had a pizza cooking prior to arrival so that way we could replicate the issue. Noticed steam going in between the glass of the user interface consul and the consul excepting heat as selections causing it to short circuit. Checked underneath and found part of the consul separating underneath close to the oven. Ordering consul and the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW2
Near Leander, TX 78641
David S
Job Details: 06/24/2022
"Arrived on site for washing machine taking a long time to finish a cycle. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found cold valve one not filling. I ohmed out all 4 valves and found them all in range. I checked voltage to cold valve one when it was being called for and found no voltage, indicating a bad control. Job complete.; ordrng 1 WPW10692383 (Control)"
We serviced a
GE MICROWAVE
Model JVM6172SK2SS
Near Cedar Park, TX 78613
David S
Job Details: 06/24/2022
"Arrived on site for vent hood intermittently working, and the microwave not heating up. I inspected the unit and work area. I pulled the unit from the cabinet and gained access to the interior. I inspected the blower motor capacitor. I found it reading 2.9 uf when its supposed to read 10uf. I tested the magnetron and found it has shorted to its chassis; ordrng 1 WB27X11079 (Magnetron)"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Austin, TX 78717
David S
Job Details: 06/24/2022
Arrived on site for fridge having PO error and freezer not cooling. I inspected the unit and work area. I put the unit into a forced defrost. I found the defrost heater coming on. I inspected both evaporators and found them full of ice. I ran the rc and fc fans. I found the fridge throwing the PO during the fc fan running. I gained access to the control and unplugged the fc fan and still found it throwing a PO code. The hv control and fc fan harness will need to be replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78633
Lou
Job Details: 06/24/2022
"Arrived on site to insoectmwasher not starting. Upon further inspection, powered the unit on and pressed start and the unit made an odd electrical noise and then shut down. The display was showing a binary code for F7E4 error code. I tilted the unit back and found a black oily substance coming from the capacitor. I advised the customer of my findings and advised I would have to order the part and come back. I am ordering the capacitor and scheduled return service for 06/30/22. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lampasas, TX 76550
Tyler
Job Details: 06/24/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue in town temperatures in both compartments over 50?. Then found the fans in the unit running and running but I found the answer to the compressor between .2.3 A and the pump in the refrigerant to the system inform customer that office we need to reschedule for a salt system repair for the unit once availability of all parts is known. ; ordrng 1 W11369198 (Compressor) and 1 W11357917 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600equipment (R600 equipment) and 1 Nitrogenkit (Nitrogen kit) and 1 Cnote (PR to order fittings needed) and 1 Cnote (Needs4 hr repair)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Temple, TX 76504
Jonathan M
Job Details: 06/24/2022
Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Confirm the customers complaint and found the overload completely shut off when the unit did attempt to turn on the compressor. Found the compressor extremely hot to touch. Replace the start device and capacitor after attempting to cool down the compressor. Found the compressor is still pulling 5 to 6 amps. Spoke to SWN was advised the issue is with the compressor. Was told the office would order all necessary parts for the sealed system. Please schedule for three hours due to lokring and our 600 service. Please contact customer when parts are made available.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Canyon Lake, TX 78070
Andrew
Job Details: 06/23/2022
Arrived on site to test unit for no ice production. Found error code e5(ice maker thermistor). Also found facia and fill tube heaters not receiving proper voltage. Recommend replacing ice maker and control. Office to reschedule. ; ordrng 1 W11224256 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78739
Andrey
Job Details: 06/23/2022
"Arrived on site to replace previously diagnosed control, capacitor and belt, took resistance on drain pump and found it at 20 ohms,replaced parts powered on unit, control receiving 120VAC green light is blinking sending 12VDC to console, but console not powering on, recommend replacing line filter, console, control and latch at the same time to fix issue,please double check all load before powering on unit, office to reschedule office to reschedule ; ordrng 1 W11478524 (Console) and 1 W11567712 (Control board) and 1 W11394572 (Latch) and 1 W11033573 (Line filter) and 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ0
Near Dripping Springs, TX 78620
Andrey
Job Details: 06/23/2022
"Arrived on site to test unit for not advancing in cycles, tested unit found over load error codes present, put unit through diagnostics cycle and found Tachometer registering RPMs but basket not spinning, exposed back panel and found broken belt ; ordrng 1 WPW10131172 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78723
Scott
Job Details: 06/23/2022
"Arrived on site for washer not starting . Ui is not responding when start is pushed . Not able to get into diagnostics. Did power restart , same results . Ordering control, ui , latch if needed . Will need second man , unit is stacked in closet . No water leaks detected at time of service. Call to set return ; ordrng 1 2ndman"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78626
Gerry C
Job Details: 06/23/2022
"Arrived to inspect washer damage from off-balance condition. I discussed the issue with the CX and they had an average sized load and I did not see any signs of CX misuse. The unit went badly off-balance and was banging and by the time they were able to shut it off, the cabinet had already been damaged. In addition to the cabinet and wash plate issues, I found the basket balance ring was 0.5 out-of-round and may have been a contributing factor. I contacted the MFG, tech Andrew, and advised of my findings. The tech directed me to order the tub assy, spin basket, suspension and cabinet, in addition to the agitator and wash plate. SR# 7733951120. Please allow 2 hours for return service, office to contact CX for return service. CX will refrain from use. No leaks observed during service. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78758
David S
Job Details: 06/23/2022
Arrived on site for washing machine not cleaning the clothes. I inspected the unit and work area. I found fault code F0E9 out of balance in diagnostics. I ran a diagnostics cycle and found the unit working properly. I gained access to the gearcase and found no signs of leaking oil. I found the wash motor extremely hot to the touch. I tested the winding on the motor and found them out of range. I am ordering the wash motor and capacitor to complete the repair. The office will reschedule.; ordrng 1 W11026785 (Motor) and 1 W11395618 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78758
David S
Job Details: 06/23/2022
"Arrived on site to possibly install previous diagnose parts. I gained access to the wash plate and tried to remove it with the tool. The wash plate broke and was not extracted. I attempted to chisle the wash plate out and could not. I am ordering the inner basket, outer tube. Cam, belt, and all parts needed to change. The office will reschedule when we have eta on the parts. This is a garage unit and needs to be scheduled for first am only.; ordrng 1 Autho (Autho) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11219115 (Outer tub) and 1 WPW10215093 (Drain filter) and 1 WP8533928 (Screw) and 1 W10752719 (Basket) and 8 WP8533953 (Screw)s and 1 W10528947 (Hub) and 1 2man (2 man)"
We serviced a
JENN-AIR RANGE
Model CVGX2423B18
Near Austin, TX 78738
Leonardo
Job Details: 06/23/2022
Arrived on site to replace fan blower motor and opened box for motor and found one black wire completely off from motor check old motor connection and motor needs 2 black wires new motor came with one. Office to reschedule ; ordrng 1 7409P011-60 (Fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Cliff
Job Details: 06/23/2022
Arrived on site to diagnose a refrigerator that was not cooling properly. Found temps in unit (rc 34 and fc -5). Temps are correct indicating cycling issue. Ui will need to be replaced to complete repairs. Return date set for 6/30.; ordrng 1 W11330971 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2542VEB01
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/23/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found temps in unit at/above 60+. Found all fans running. Found equalized pressures at 30 and when running at 100/-15. Found unit had leak on high side. Found oil in drier and system from compressor burning out. Unit cant be safely repaired due to oil in system. Will need findings reported. ; ordrng 1 Cnote (Need findings reported)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/23/2022
Arrived on site for refrigerator freezing up in ice bucket and not dispensing. Upon arrival confirmed complaint and found ice frozen/frosted together within grinding slot of ice maker And cubes shrinking together. Found air leak from dispenser separator door. Found ice maker still harvesting ice as designed. Rescheduled customer for 07/01/22 to complete repairs with new separator ; ordrng 1 WPW10353552 (Separator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austin, TX 78754
David S
Job Details: 06/23/2022
"Arrived on site to possibly install previous diagnose parts. I gained access to the tube ring, when I removed the ring I found damaged to the outer tub and inner basket rim. The unit will also need both replaced as they are damaged and warped. Both items have to come from the manufacturer. The office will reschedule when we have eta on the parts.; ordrng 1 W10738339 (Inner basket) and 1 W10371566 (Outer tub) and 1 W10721967 (Cam) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Taylor, TX 76574
Cliff
Job Details: 06/23/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Contacted tech line on site and checked pressures in unit. High side was above 300 and low was -5. Unit is restricted and tech line wants us to flush system with nitrogen to clear restriction. Office to reschedule appointment for 3 hours for repairs.Tech line rep ScottFile# 7733950299; ordrng 1 Nitrogen (Nitrogen)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2022
Arrived on site for fridge making a loud buzzing noise. I inspected the unit and work area. I tested the water dispenser and found no noise. I emptied the rc ice maker and ran a fill test. I found the dual valve buzzing loudly. I am ordering the dual valve. Reschedule for July 7.; ordrng 1 W11567408 (Dual valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Justin
Job Details: 06/23/2022
Arrived on site for a microwave making an abnormal noise. Upon arrival the customer stated it is an intermittent issue. I tested the unit with a MW safe cup of water and could not replicate the noise. I did this several times and found the unit will stop heating randomly. Once I unplug the unit for a minute it began working again. I checked the fan and airflow. I found both good. Due to this I am ordering the mag thermostat and control to install. We will also bring back everything else to test once parts are installed. I advised the customer on getting a video of the noise for the return tech. Office to reschedule. ; ordrng 1 W11342846 (Control) and 1 W10832024 (Mag Thermostat)
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78704
Luis
Job Details: 06/23/2022
"Arrived on site. Sealer did not hold on water pan unit will need a new water pan,part ordered return appointment ; ordrng 1 W10837384 (Water pan)"
We serviced a
WHIRLPOOL RANGE
Model GGE388LXB02
Near Georgetown, TX 78633
Lou
Job Details: 06/23/2022
"Arrived on site to inspect sparks and smoke coming from the range. Upon further inspection, I tested the cooktop and found the front left burner does not work. Pulled the unit out and removed the back cover to inspect the switches and found the front right, front left and left rear switches and bad. I lifted the cooktop to inspect the element burners and found the front left shorted out. I tested temps in both ovens and they are within temp range of set preheat temps ; ordrng 1 WP7403P238-60 (Left rear switch) and 1 WP7403P239-60 (Right front switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CB08
Near Austin, TX 78724
Justin
Job Details: 06/23/2022
"Arrived on site for a microwave with the light put. Upon arrival the customer stated the bottom microwave light is out. The customer also provided POP and I found the unit within WP warranty. I gained access to the socket and found the connectors burnt out. I found the relay on the control stuck open and sending constant voltage. To repair the unit it will need a new socket, control, and harness. Ordering all parts. Office to reschedule. ; ordrng 1 WPW10446250 (Control) and 1 W10539841 (Harness)"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Waco, TX 76712
Jonathan M
Job Details: 06/23/2022
Arrived on site for a washing machine and that is not unlocking and is flashing a code. Inspected unit and work area. Confirmed customers complaint and ran the unit through diagnostics. Found the drain pump initially kicked on and continue to run regardless of whether or not I remove the pressure hose off the pressure switch. Spoke to SW and ran through some testing. Unit will need a pressure switch for repair. Ordering switch and returning with the control. Rescheduled customer to 7/6 due to first available appointment.; ordrng 1 WPW10448876 (Pressure switch)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 06/23/2022
"Arrived on site for a washing machine that is not advancing through cycles. Inspected in and work area. Customer advised the unit never actually does anything that starts the cycle but then within a few minutes and it turns off. Ran the units are diagnostics and found an F7 E1 (basket speed fault) error code. Ready unit through manual spinning. Found a buzz coming from the washer but the basket not actually spinning. Replace the control and tested it again. Still at the same issue. Removed the rotary switch cables from the control to verify there wasnt a rotary switch. The unit will need a new capacitor, lower harness, and or motor for repair. Ordering parts in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10890624 (Motor) and 1 W11158830 (Capacitor) and 1 W10903238 (Lower harness)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Salado, TX 76571
Tyler
Job Details: 06/23/2022
"Arrived on site for upper oven of rain not heating evenly. Upon arrival confirm issue and found resistance to elements at 21.7ohms. Found resistance to sensor at 1.09kohms. Stable power from outlet and ACU to element. Found door seal failing on right side. Also found back right knob, inf. Switch failing to regulate temps to burner and also glued together; ordrng 1 W11517335 (Knob) and 1 W10337392 (Upper Gasket) and 1 WP7403P238 (Switch (BR)) and 1 W10850042 (Bezel)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Temple, TX 76502
Tyler
Job Details: 06/23/2022
"Arrived on site for refrigerator not allowing lights to function, ice maker over producing bucket with ice, and not lvl. Upon arrival confirmed issues. Found led system failing and replaced all leds per SP & s-code for LEDs: W11606409, S84638. I then found ice maker was missing the extension arm and failing to sense when bucket was full. W11215550 (ice maker extension arm); ordrng 1 W11215550 (Extension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Georgetown, TX 78628
Lou
Job Details: 06/23/2022
"Arrived on site to inspect refrigerator temps and over temp alarm on. Upon further inspection, I found the over temp alarm on so I cleared it. I tested temps in the FC=29 degrees and RC=53 degrees. I checked amp draw to the compressor and got .68amps. Disassembled the FC section and inspected the evaporator and found no frost pattern and a ball of ice in the upper left corner. I tested the unit in diagnostics test #10 and when the test got to sub-test 5, there was not frost pattern on the FC evaporator. I advised the customer of my findings and am ordering a sealed system repair. Ordering the compressor, UV dye drier, access valve, RC & FC evaporators, pan heater assembly, CNOTE-3 HOUR JOB and office to schedule return service. No water leaks observed during service.; ordrng 1 8201675 (Compressor kit) and 1 W10915406 (FC evaporator) and 1 W10735008 (Pan heater assembly) and 1 W11553229 (RC evaporator) and 1 WPW10143759 (UV dye drier) and 1 TJ90SF8404 (Access valve ,) and 1 CNOTE (3 hour job)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48QMB02
Near Austin, TX 78746
Luis
Job Details: 06/23/2022
Arrived on site for water leaking diagnosed a defective filter housing,removed filter housing,found new housing ordered was damaged missing pressure fitting on housing. Ordering new housing assembly; ordrng 1 WP2209022 (Filter housing)"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78702
Scott
Job Details: 06/23/2022
"Arrived on site for sparking around dryer door switch . Found when starting dry , unit would not tumble but only hummm. If drum was manualy turned while door switch was held unit will tumble . Ordering motor ,blower wheel . Also ordering harness if needed . Set return for 6/30 .No water leaks detected at time of service. ; ordrng 1 W10396037 (Motor) and 1 696426 (Blower wheel) and 1 3398128 (Tsat) and 1 3392519 (Thermal fuse) and 1 W11090772 (Wire harness) and 1 279320 (Block kit)"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Austin, TX 78744
Justin
Job Details: 06/23/2022
"Arrived on site for a dryer making a loud noise. Upon arrival the customer stated they had a prior company diagnose the unit and that they found a bad blower wheel and belt. The customer provided pictures of the wheel and belt physically damaged. He also provided a video of the noise, which was a loud rattle. I gained access to the unit and found both the blower wheel and belt damaged. Upon further inspection I also found the pulley wheel excessively worn. Per the SP W11378591A we need to install the blower housing seal to help reduce the noise. In order to repair the unit we will also need to replace the blower wheel and install a repair kit; ordrng 1 W11401018 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78744
Justin
Job Details: 06/23/2022
Arrived on site for a refrigerator that still needed further diagnosing per last tech. On arrival the RC was pulled out and the doors were open. I ohmd out all thermistors and found them within range. I also found all airflow components running as designed. I activated a defrost and found a good 120VAC to the heater and it working as designed. I also tested the IM due to the water/ice build up on the shelves on the prior visit. I found the IM and valve working as designed. This indicates a possible control failure creating a defrost issue. I am ordering the control and the office will reschedule. ; ordrng 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 06/23/2022
Arrived on site to replace previously diagnosed parts. Found evaps completely frosted over. Advised customer unit would need to thawed 48hrs prior to servicing to prevent possible damage to evaps. Office to reschedule. ; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DV48J7770EP/A2
Near New Braunfels, TX 78132
Andrew
Job Details: 06/23/2022
Arrived on site to test unit for not spinning. Found thermal fuse damaged in packaging. Needing thermal fuse. Office to reschedule. ; ordrng 1 DC47-00016A (Thermal fuse)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78744
Leonardo
Job Details: 06/23/2022
Arrived on site to test unit for unit not creating enough suction. Test unit and found bad blower. Ordering new blower office to reschedule ; ordrng 1 W11441128 (Blower)
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Kyle, TX 78640
Andrey
Job Details: 06/23/2022
"Arrived on site to replace previously diagnosed suspensions, replaced all 4 suspension rods, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Joe Z
Job Details: 06/23/2022
"Arrived onsite for Range Flames from Broil not fully lighting. Upon arrival test unit and entire broil burner was lit. With the oven door open the oven light gave the impression that portions of burner were not lit. Closing the door, turning off the light , shows the entire burner lit. Pre heating broiler to 350. Unit is operating as designed. Job complete"
We serviced a
LG DRYER
Model DLE2301R
Near Georgetown, TX 78628
Lou
Job Details: 06/23/2022
"Arrived on site to inspect dryer noises. Upon further inspection, turned the unit on and immediately could hear a rattling or fast thumping noise. I disassembled the unit and found the back right roller was seized to the axle. I tested the remaining rollers and tension pulley and all were not rolling as designed. Also found the belt beginning to fray and the unit needed to be cleaned (photo-before). I removed and replaced the rollers from van stock (4581EL3001E ), tension pulley and belt. I cleaned the axles and tested the rollers and theyre rolling properly. I vacuumed the unit (photo-after) and reassembled the unit and tested. Used rollers from van stock due to rollers prescreened for today were the incorrect parts. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Elgin, TX 78621
Cliff
Job Details: 06/23/2022
Arrived on site to diagnose a dishwasher that is not draining. Found plug in garbage disposal was not removed during installation. Removed plug and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Coupland, TX 78615
Cliff
Job Details: 06/23/2022
Arrived on site to diagnose a washer that is not cycling properly. Found rotor bolt loose and tightened bolt. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Coupland, TX 78615
Cliff
Job Details: 06/23/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel cracked and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ESS00
Near Coupland, TX 78615
Cliff
Job Details: 06/23/2022
Arrived on site to replace previously ordered parts for cooktop. Replaced gas lines going to center burner and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Fischer, TX 78623
Andrew
Job Details: 06/23/2022
"Arrived on site to test unit for water dispensing to ice maker when water paddle is pressed. Found water lines were crossed. Fixed water lines, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Georgetown, TX 78633
Gerry C
Job Details: 06/23/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the fill tube and there was not change. I removed excessive plastic from around the fill tube area and the issue was resolved. No leaks observed during service.
We serviced a
GE DISHWASHER
Model PDWT100R30WW
Near Georgetown, TX 78633
Gerry C
Job Details: 06/23/2022
"Arrived to inspect unit not washing. I found water was entering the tub, but at a very slow rate, taking nearly three minutes to fill to a level that the unit would operate at. I removed and replaced the inlet valve and tested. The unit operated as designed, no leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78753
Scott
Job Details: 06/23/2022
Arrived on site for microwave moving in cabniet when opening . Found rear wall mount missing . Informed customer thats an install issue . She should contract builder . No other issues found with microwave . Job complete
We serviced a
WHIRLPOOL DOWNDRAFT
Model JED3536GB01
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/23/2022
Arrived on site to test unit for burner turning on and off when on medium or a set temp besides high. Test unit and found burners working as designed. When the burner get to the temp set medium or low the burner will turn off to maintain that set temp job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/23/2022
Arrived on site to test unit for lower oven not heating. Test unit and found opened TOD. Replaced TOD. test unit and unit pre heated to 350 unit working as designed.
We serviced a
LG WASHER
Model WM3570HWA
Near Austin, TX 78739
Andrey
Job Details: 06/23/2022
"Arrived on site to bellow per customer request, customer stated that unit is making a screeching sound when filling with water, replaced parts tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, TX 78723
Scott
Job Details: 06/23/2022
"Arrived on site for drain hose leaking . Found inner drain hose damaged . Replaced hose . Ran diagnostics,all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Buda, TX 78610
Andrey
Job Details: 06/23/2022
"Arrived on site to test unit for soap not dissolving, customer stated that unit worked good and after recent kitchen remodel unit did not run right, tested unit found unit is not getting enough water, pulled unit out and found kinked water line, installed unit correctly, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Georgetown, TX 78628
Gerry C
Job Details: 06/23/2022
"Arrived to inspect no ice or water. I found the CX had replaced the filter and after, the issue became apparent. I found they were using aftermarket filtration and I advised against the use of them. I was able to reinstall the old filter and it worked as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AW0
Near Georgetown, TX 78626
Gerry C
Job Details: 06/23/2022
"Arrived to inspect no heat at front right burner. I found the element visibly burn and reading open and further testing showed the switch to be electrically open and there were burn marks around the contractor within the housing. I removed and replaced both parts and tested. The unit heated and cycled as designed, operational test good. I courtesy leveled the unit.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Georgetown, TX 78626
Gerry C
Job Details: 06/23/2022
"Arrived to inspect flame height issues. The CX had concerns about flame heights and I tested and verified all were within MFG specifications. I did find the left front burner valve stem was incorrectly positioned, causing the knob to rub on the panel and I corrected the issue, verifying no internal gas leaks with leak test solution. Operational test good, no gas leaks detected during service."
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Kyle, TX 78640
Andrey
Job Details: 06/23/2022
"Arrived on site to replace previously diagnosed suspensions, replaced all 4 suspension rods, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL OVEN
Model JJW3830IM00
Near Austin, TX 78737
Leonardo
Job Details: 06/23/2022
Arrived on site to replace console. Replaced console test unit and unit test good both ovens pre heated to 350 no error codes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/23/2022
"Arrived on site to replace control and RC gap cover per SP. Replaced evap cover and control, tested unit, unit working as designed. No leaks detected.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSG/AA
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/23/2022
"Arrived on site to test unit for no ice production. Found ice maker did not respond to diagnostics. Replaced icemaker, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78628
Lou
Job Details: 06/23/2022
"Arrived on site to inspect refrigerator door alarm on. Upon further inspection, I found the unit operating as designed. Customer advised that the door alarm is intermittent and will turn on at all times of the day and night. I tested the door switches and all are operating as designed. I checked the deli control and harness and Botha re good. I provided a written disclaimer from management regarding this model of refrigerator to my customer and advised them that due to the unit being out of warranty, its not cost effective to repair the unit at this time as we cannot guarantee a successful repair and once parts are replaced, we can no longer use them as theyre used.Unable to duplicate the issue at this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
David S
Job Details: 06/23/2022
Arrived on site to install previous diagnose part. I gained access to the control and replaced it with new. I Tested the unit and found it working properly. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78628
Lou
Job Details: 06/23/2022
"Arrived on site to inspect range oven noises. Upon further inspection, the customer advised that the first time they used the unit, it would make popping and booming noises. I tested the unit in Bake at 350 degrees. Once the unit was heated inside, I could hear the normal new noises that an oven will make. I advised the customer that the noises are normal as its breaking is and when metal is heated it moves. Tested the cooktop and all burners are operating as designed. Overall, the unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78738
Leonardo
Job Details: 06/23/2022
Arrived on site to test unit for display flickering and oven not getting to temp. Test unit and found bad sensor and customer not connected to Wi-Fi. Replaced sensor from truck stock and advised customer to connected ui to Wi-Fi for software updates. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78628
Lou
Job Details: 06/23/2022
"Arrived on site to inspect refrigerator door gasket issues. Upon further inspection, I found the right RC door gasket badly torn. I removed and replaced the gasket and using my heat gun, I shaped the gasket before installing, tested the door closure and it is sealing good. No water leaks observed during service, job completed."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Austin, TX 78734
Leonardo
Job Details: 06/23/2022
Arrived on site to test unit for shorted keypad and keypad disconnected error code. Found bad console replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78737
Leonardo
Job Details: 06/23/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS1
Near Austin, TX 78737
Luis
Job Details: 06/23/2022
"Arrived on site. Per customer he has to manually defrost unit,removed evaporator cover ohmed heater good,checked continuity through bimetal reading closed. Diagnosed defective defrost control replaced control assembly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Austin, TX 78739
Luis
Job Details: 06/23/2022
"Arrived on site for not cooling correctly in fresh food compartment. Ran diagnostics weak air flow from vents,removed cover found ice build up on evaporator,defrosted ice,replaced cover that includes both thermistors secured thermistor to correct location on suction line with foil tape and a zip. Reassembled unit ran diagnostics changed defrost setting to basic,checked air flow good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNTW0
Near Austin, TX 78739
Luis
Job Details: 06/23/2022
Arrived on site for no ice. Ran diagnostics no frost formation on evaporator plate diagnosed a leak in the system
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Austin, TX 78748
Luis
Job Details: 06/23/2022
"Arrived on site for ice build up. Found ice build up on left side of freezer door,large gap between gasket and liner. Removed ice build,remolded gasket checked door seal good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Smithville, TX 78957
Joe Z
Job Details: 06/23/2022
Arrived onsite for Not Making Ice. Upon arrival inspected unit and found bin full of ice. After series of questions with customer. She stated that she began having issues when replacing water filter. She had not noticed ice being made. However had not checked bin after that. Recommend that customer emptied at least half of the ice and monitor if the bin fills itself back. No leaks present at this time. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AEBP/XAA-01
Near Kyle, TX 78640
Andrey
Job Details: 06/23/2022
"Arrived on site to replace previously diagnosed RC evaporator cover and heater clip, tested unit found heater clip was bent up and it was not melting ice in drain, replaced evap cover powered unit on, evaporator developed a good frost pattern, unit is running as designed, job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kyle, TX 78640
Andrey
Job Details: 06/23/2022
"Arrived on site to test unit for loud noise, tested unit found failed gear case,
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Waco, TX 76705
Jonathan M
Job Details: 06/23/2022
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Confirmed the customers complaint. Ran the unit through diagnostics and found an F8 E1 (low/no water detected during fill) error code. I ran through manual testing on the valves and found in test three for the hot water valve that the hot water was not entering the unit. Checked behind the unit and found the hot water valve at the wall had not been turned on. Advised customer of the issue and turned on the valve at the wall. Found water beginning to enter the unit in the washer functioning as designed. Ran through an entire Auto test and the unit ran as designed. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Waco, TX 76710
Jonathan M
Job Details: 06/23/2022
"Arrived on site for a washing machine that is still having problems. Inspected unit and work area. Ran through diagnostics and found an F9 E1 (long drain) error code. Around the unit through an auto test and found water running in slowly and did verify the drain pump draining but extremely slowly. Checked resistance on the drain motor and found that it was registering 10.7 ohms. Replaced the drain pump, valve, and control and tested the unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFC42FTS03
Near Austin, TX 78732
Matthew
Job Details: 06/23/2022
Arrived onsite for refrigerator making noise and control issues. Upon arrival checked control. Unit was in Celsius so converted to Fahrenheit. Target temperature is at recommended and temperature is good. Controls seem to be responsive. Customer stated occasionally the unit will beep. He hits reset and unit continues to operate as normal. Notified customer of temperature changes due to door swings and ambient temperature. Ran diagnostics and could not get any noise to duplicate. Customer stated the sound last under a minute and happens periodically. Customer will monitor and try to record noise. Could not duplicate any issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLC36FTS05
Near Austin, TX 78732
Matthew
Job Details: 06/23/2022
Arrived onsite for ice maker leaking. Upon arrival inspected unit. Found ice pack and ice maker cap/cover jammed. Removed both and tested. Ran forced harvest and ice dumped and filled. Watch fill and did not see any signs of over fill or overspray. In bin ice cubes were good shape other than one area where ice chunk had formed. Customer will monitor. No leaks present at this time. Job complete
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Austin, TX 78730
Matthew
Job Details: 06/23/2022
Arrived onsite for dryer not working on all cycles. On arrival put unit in diagnostics and found stored error code F30 restricted air flow. F25 inlet thermistor shorted. Ran test per tech sheet and could not duplicate any issues. Ran timed dry function and completed as normal. Could not duplicate any issues. Instructed customer to monitor and watch sensor dry compared to timed dry. Customer will try both. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bastrop, TX 78602
Joe Z
Job Details: 06/23/2022
"Arrived onsite for Not Cooling . Upon arrival inspected unit and found cooling. Did not find ice/ frost build up. Mrs. Mentioned her brother in law unplugged unit a couple of weeks ago and the unit cooled. FC 1 degrees, RC 48 degrees. Evap fan operating correctly. Frost pattern is good. There are no defrost issues. Unit is operating as designed. Job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M6215WW/AA
Near Coupland, TX 78615
Cliff
Job Details: 06/23/2022
Arrived on site to inspect refrigerator that was making unusual noise. No abnormal noise present at time of service and all parts and components are fully functional. No repairs needed and job is complete. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AB
Near Hutto, TX 78634
Wesley
Job Details: 06/23/2022
Arrived onsite for cooktop burner element control issues and found unit operating as designed. Found unit is operating as designed. The burners are operating equally and consistently. Advised customer on findings.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Taylor, TX 76574
Wesley
Job Details: 06/23/2022
Arrived onsite for unit not heating and diagnosed heater failure. Advised customer on findings
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Taylor, TX 76574
Wesley
Job Details: 06/23/2022
Arrived onsite for intermittent operation and found unit operating operating as designed. Advised customer that unit is operating on a power supply switch. Also advised on other conditions that can affect performance. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model LER8648PW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/23/2022
"Drive down side for dryer not starting. Upon arrival confirm complaint not prefer the testing found you and I have stable 240 V connection. I then found door switch, timer, element, cut offs all working as designed. I then found thermal fuse and pts not functioning or allowing unit to start. Replaced both parts and reassembled and tested unit found clog in venting through home b7t dryer was working as designed. Informed customer to get dvc. Call complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78723
Scott
Job Details: 06/23/2022
Arrived on site for dryer still not advancing . Found back panel pushed in causing heater element to be pushed into housing and grounding out . Reshaped back panel and replaced element . Tested unit and all checked normal. No lint build up . Called tech line
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Bastrop, TX 78602
Joe Z
Job Details: 06/23/2022
Arrived onsite for loud noise. Upon arrival found same noise as previous visit. The position of the capillary tube moved back into original spot and vibrating the other refrigerant tube. . Added both padding between the two tubes and vibration is now gone. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2022
"Arrived on site for oven temperature not being in range. I inspected the unit and work area. I preformed a temperature test. I Inspected the shelf the oven sits on and found the shelf has a cut out, the product installation calls for the shelf to be solid. I found the oven pre-heating too 378, I found the oven cycling, low of 335 high of 370. The unit is working as designed. I advised the customer call the home builder and have them fix the oven shelf. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2022
"Arrived on site for food freezing on the left side of the rc compartment. I inspected the unit and work area. I found some of the lights dim on the UI. I tested the diffuser and found it working properly. I tested the thermistors and found the rc thermistor reading high. I found the rc thermistor blocked off from air flow. I replaced the UI to free t the dim lights, and spoke to the customer about air flow, and showed her where the thermistor for the rc section is she it wont be blocked off. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Justin
Job Details: 06/23/2022
Arrived on site to install previously diagnosed parts. I installed all provided parts and then tested the unit. The new tub is no longer leaking and working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Austin, TX 78724
Justin
Job Details: 06/23/2022
Arrived on site to install previously diagnosed parts. I installed the socket and found the light would still remain on. I then ohmd out the door switch and found it good. I checked voltage at the wall and found it good. I checked voltage at the socket and control and found a constant 120VAC regardless if the door was open or closed. I called techline and spoke to Scott and received SR# 7733955631. I informed Scott on my findings. Scott had me ohm out several components on the unit and we found the harness bad. I installed the new harness and the light began working as designed. I tested all burners and preheat the oven. The unit is now as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
David S
Job Details: 06/23/2022
"Arrived on site for washing machine having h20 error code. I inspected the unit and work area. I found fault codes F8E1 inlet water/ no water, f7e1 single speed wash error. I inspected all wiring and found the flow meter disconnected and the tab not secured. I reconnected the flow meter and secured it in place. I tested the unit and found it working properly. I ran a normal cycle and found the unit filling and washing. Job complete."