We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Jarrell, TX 76537
David Z
Job Details: 09/30/2022
"Arrived on site to diagnose washer making noise when spinning. Examined unit and found the splutch pulley was loose due to the nut being loose, and belt was rubbing into the motor cage. Replaced belt and splitch assembly and tested. Verified noise is gone and working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Leander, TX 78641
Lou
Job Details: 09/30/2022
"Arrived on site to inspect wall oven microwave combo unit lights not working. Upon further inspection, I found the microwave light does not come on when opening the door. The oven light is operating as designed. Customer has the app on their phone and unit is connected to WiFi. I cycled power to the unit and pulled it out from the cabinets onto my dolly and inspected the microwave lamp,and found the element was broken. I replaced the bulb and cycled power and checked the light and it is operating as designed now. Reassembled,bled the unit and placed it back in the cabinets and tested and unit is operating as designed. Job completed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Leander, TX 78641
Lou
Job Details: 09/30/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised the unit is leaking at the bottom left and right corners of the door and did so after previous service call. I tested the unit and after a few minutes of testing, water began to drip from the right bottom corner of the door then a few minutes after that, the left side was leaking. I found the tub is cracked underneath (photo) where the water was dripping on the right side. The left side leak appeared to be coming from inside the door possibly from the door,gasket area, but it wasnt clear and to exactly where. The customer advised that they will purchase a new unit to replace this one. No charge as this unit was just serviced. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a range with a gap between controls panel and range top. Found customer seeing oven vent and advised then this is normal. No repairs needed and job is complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2022
Arrived on site to replace previously ordered parts for range. Replaced glass and control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a microwave with a light not turning off. Found relays in control not opening and closing properly. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Round Rock, TX 78665
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a range that is not leveled. Found anti tip bracket incorrectly mounted and range foot on top of bracket. Builder will need to have installation issue corrected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and followed r600 procedures to vacuum and charge unit. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78703
Matthew
Job Details: 09/30/2022
Unit in apartment 9101. Arrived onsite to replace ice maker. Replaced ice maker and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78744
Matthew
Job Details: 09/30/2022
"Arrived onsite for cooktop flame loosing intensity and long preheat time. Upon arrival inspected unit. Found burners igniting fine, however the more burners that are one the lower the other burner flames get. Also tested bake cycle and did reach target of 350 degrees approximately 20-25 in. Contacted tech line for assistance. Tech recommended having supply pressure checked. Appears to be a limited/restricted supply. Customer will contact gas company to check supply. Customer also having hot water issues in home (is also gas). If symptoms persist recommend replacing Pressure regulator . Provided SR#7734714006. Customer will contact office of supply is found to be good. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Del Valle, TX 78617
Matthew
Job Details: 09/30/2022
"Arrived onsite to replace failed compressor. Replaced compressor, dryer, access valve and start device. Pulled vacuum and held. Charged per spec. Powered unit and compressor is now operating as designed. Pressure good and unit is cooling. Recommended customer place bottle of water in the freezer and monitor temperature. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Austin, TX 78723
Joe Z
Job Details: 09/30/2022
Arrived onsite to install previously ordered parts. Installed new door and badge. Used heat gun to form gasket. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Lampasas, TX 76550
Tyler
Job Details: 09/30/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice budget nearly empty. After further inspection I found cause of failure had been due to harness connection wiggling three from the inlet valve and not allowing water to enter the unit. Was able to tighten and resecure connection and found unit now fully functioning as designed. Call complete no leaks present
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Lampasas, TX 76550
Tyler
Job Details: 09/30/2022
Arrived on site for unit needing previously diagnosed drain pump. Upon arrival install required part then reassembled reset and tested unit on a normal quick water cycle for 30 minutes and found unit showing no error codes and fully functioning as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Austin, TX 78717
Kimo
Job Details: 09/30/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new console motor wheel housing and bracket. Upon inspection off parts I found some leftover glue from the factory on the drum Which will cause a thumping thumping noise as it rolls over rollers. Remind me of the customer aware of this. I tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2022
Arrived on site to replace previously ordered parts for dryer. Replaced L1 wiring on terminal block and apartment maintenance will need to install new power cord.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
Kimo
Job Details: 09/30/2022
Arrived onsite to install previously diagnosed part Upon arrival I installed new ice door and tested unit and found unit operating as designed. I Reiterated to the customer tech lines advice of removing the ice bin to clean out the shards of ice underneath often to keep it from jamming. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Pflugerville, TX 78660
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found water and icemaker both turned off preventing ice production. Turned both on and all is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Canyon Lake, TX 78130
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit giving F4E4. Found bad sensor replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Canyon Lake, TX 78130
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for oven not heating. Test unit and found plugg can not going in to outlet correctly. Not the correct plug to outlet. He will need an electrician
We serviced a
AMANA RANGE
Model ACR4503SFB7
Near San Marcos, TX 78666
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for oven not heating correctly. Test unit and found black wire from power cord connected to neutral at terminal block and white wire was connected to L1. Switches the wires test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Gerry C
Job Details: 09/30/2022
"BT arrived on site to inspect dispenser issue. Prior to our arrival the CX had replaced the water filter due to loss of flow. I tested with the automatic measured fill and it was within mfg specifications. Likely due to recent filter change. During my inspection I found the right door gasket aggressively contacted by the molliom when the door closed. Further, the mollion would make intermittent contact and not operate as designed. By adjusting the hinges which required forming back into position, and leveling the chassis via leveling legs. The million no longer contacts the door gasket and operated consistently. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Kempner, TX 76539
Tyler
Job Details: 09/30/2022
Arrived on site for refrigerator causing moister build up to occur on mullion bar. Upon arrival confirmed issue and ran test 131 in diagnostics and verified 14.07 dcv to mullion from control but mullion failed to turn on. Replaced part then ran test again and found mullion heating as designed. Informed customer unit was ready for use. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrew
Job Details: 09/30/2022
"Arrived on site to test unit for no power. Found breaker was off. Reset breaker, unit working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Kyle, TX 78640
Andrey
Job Details: 09/30/2022
"Arrived on site to test unit for loud grinding noise, tested unit found back console cover plate vibrating against unit creating loud noise, secured plate properly noise is now gone could not mimic any other noise with maintenance present, advised them to monitor it and if the noise comes back, will need a video recording to diagnose issue, at this time unit is running properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ
Near San Marcos, TX 78666
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit smoking. Test unit and found smoking from burners normal when first time being used. Job complete.
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Austin, TX 78732
David S
Job Details: 09/30/2022
"Arrived on site for washing machine being locked and giving error code F3e1. I found the pressure sensor failed. Once I replaced the pressure sensor the unit stopped draining and unlocked. I ran a diagnostics cycle and found the washer working as designed. I found a lot of soap suds in the unit when none was used. I advised the customer to run a clean cycle before use, and to run a clean cycle once a month to two months. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lockhart, TX 78644
Andrey
Job Details: 09/30/2022
"Arrived on site to replace previously diagnosed compressor,evaporator, UV dye drier and access valve, replaced parts, vacuumed system down, unit held good vacuum, charged 4.27 oz of R134a, evaporator developed a good frost pattern, advised customer to put a water bottle in FC when it is frozen unit is good to load , at this time unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Austin, TX 78732
David S
Job Details: 09/30/2022
"Arrived on site for washing machine squealing. I inspected the unit and work area. I put the unit into a high speed spin. I added a shipping blanket and towel to add weight and could not recreate the noise. I inspected Ted the gear case and found no signs of an oil leak, no signs of the belt slipping on the cam. I calibrated the gearcase and control. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Temple, TX 76504
Jonathan M
Job Details: 09/30/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler and vacuum down the unit was able to hold a vacuum for 20 minutes and charge the system. Tested the unit and the unit began cooling operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Belton, TX 76513
Jonathan M
Job Details: 09/30/2022
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Took temperature of the freezer in from the freezer at -2?F. Tested the icemaker and found the motor would not turn. Replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, TX 78626
Maurice R
Job Details: 09/30/2022
Arrived onsite for refrigerator powering off. Talking with CX said that it had not power down in a few days and the unit will come backup in a few hours . The fridge is in a enclosure that has no room on ether side or the back side to let the fridge breathe. Pulled the unit out 8 inches from the back wall to see if we are having a heating issue. CX will call back in if issue still happens. The unit is working as designed right now. No water leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78633
Maurice R
Job Details: 09/30/2022
Arrived on site to install previously diagnosed parts. Gain access to oven and put in the parts of previously diagnosed parts. Tested unit set oven to 350?. Informed CX on how the temperature ranges when you first turn the oven on. Unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Austin, TX 78737
Justin
Job Details: 09/30/2022
Arrived on site for a washing machine with no power. Upon arrival the customer stated the unit died mid cycle with the lid still locked. I test power at the wall and found it good. I then gained access to the control and found it sending no voltage. This indicates a bad control. Before replacing the control I ohmd out all other components and found the drain pump ohmd out at 1.3 when it should be between 17-23. This indicates a bad drain pump which possibly shorted the control. I replaced the pump and control. I then calibrated the unit and ran a test cycle. I found the unit ran as designed with no leaks present at the end of service. Call complete.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Austin, TX 78746
Wesley
Job Details: 09/30/2022
Arrived onsite for stinky plastic smell. Suggested replacing heater and implementing cleaning cycles at regular intervals. Cleaned heater and dishwasher base and provided instruct on dishwasher cleaning. Charged
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78753
Wesley
Job Details: 09/30/2022
"Arrived onsite and found unit not drying but heating. Inspected function and removed duct. Found duct clogged with fresh downy lint. Customer informed me they had just washed and dryer some new towels for the first time. Cleared duct, advised customer on down from towels. Unit is now operating as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78754
Joe Z
Job Details: 09/30/2022
Arrived onsite for Squeaking or Squealing Noise. Upon arrival ran diagnostics and there were no saved error codes. Ran components test and all speeds of agitation and spin operates correctly with no noise. Customer stated that it usually happens during quick cycle. Ran quick cycle and unit operates as designed. Ran another load with clothes. Can not duplicate the noise. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78752
Joe Z
Job Details: 09/30/2022
Arrived onsite for Not Spinning or Wet Clothes at the End of the Cycle. Ran diagnostics and there were no saved error codes. Ran automatic cycle and unit operated correctly. Ran quick cycle and unit operates correctly. Did one final test with clothes. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to install previously diagnosed and ordered part. Due to,the grid cutter failure, I removed and replaced the cutter and tested. Unit is operating as designed. The cleaning light was on and I explained how to clean the unit to my customer. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Austin, TX 78753
Wesley
Job Details: 09/30/2022
Arrived onsite for display cutting out during hi heat use of the cooktop underneath. Replaced the control to repair. All else checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
Paul
Job Details: 09/30/2022
Arrived onsite for a refrigerator still not cooling correctly and not producing ice. I found the RC only dropping to 20 degrees and the RC at 58 at the upper shelf. I found the RC evaporator fan not running and the coil frosted across the top. I removed the frost and replaced the evaporator fan. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78681
Paul
Job Details: 09/30/2022
Arrived onsite for a dryer not working. I found the belt had jumped off the idler puller. I checked the idler and rollers and all were good. I reinstalled the belt and tested the dryer. All is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to inspect cooktop ignitors. Upon further inspection, the customer advised that the back right burner ignitor comes on when turning all burners on. I advised that the unit is designed that way; when turning on one burner, all ignitors arc at the same time. I tested all burners and all are functioning properly. I adjusted the flames on the left two and right two burners. Made recommendations for use and care. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2022
"Arrived on site to inspect washer not spinning properly. Upon further inspection, I placed the unit in diagnostics showing error code F7E9. Cleared the code and continued with testing. When the unit got to agitate, the entire basket moved with the washplate. I tilted the unit back and found the actuator arm had jumped out of the cam lever loop. Using an actuator from my van stock (W10913953), I removed and replaced the actuator, calibrated and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS2
Near Round Rock, TX 78681
Kimo
Job Details: 09/30/2022
"Arrived onsite for MW that is not heating. Upon arrival I tested that unit and found that it was not heating. I tested the voltage and polarity found them good. Check magnetron thermistor and found it good I checked the blower motor Resistor and found it good and the blower motor ran when testing the unit for the no heat issue. I replaced the mag , cap and diode and tested unit and found unit operating as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Del Valle, TX 78617
Matthew
Job Details: 09/30/2022
"Arrived onsite to replace failed compressor. Replaced compressor, dryer and access valve. Flushed with nitrogen. Pulled vacuum and held. Charged per spec. Powered unit and compressor kicked on and is running. Pressure good. Frost is developing on coils. Unit is cooling. Notified customer to monitor temperature by freezing a bottle of water, then waiting 24 hrs thereafter. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Marcos, TX 78666
Andrew
Job Details: 09/30/2022
Arrived on site to test unit for loud noises. Found failed gearcase. Replaced gearcase and slider assembly. Unit working as designed. Advised me o download app and get units connected to WiFi. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near San Marcos, TX 78666
Andrew
Job Details: 09/30/2022
"Arrived on site to test unit for knocking/rattling noise. Found screw in blower wheel. Removed screw, unit working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/30/2022
Arrived on site to test unit for not starting. Replaced broken door switch. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near New Braunfels, TX 78130
Andrew
Job Details: 09/30/2022
"Arrived on site and replace previously diagnosed control, evap thermistor and harness. Unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Rock, TX 78665
Kimo
Job Details: 09/30/2022
"Arrived onsite for refrigerator that has water dispensing issues. Upon arrival I tested unit the the filter in and the filter out and found that the unit operating properly with the filter out. I replace filter and tested unit and several times and found unit operating as designed.. Job complete. Found that the unit had a Loose door handle that would just get loose again after tightening it up I am ordering x1 door handle and replaced 10/05/22.; ordrng 1 W11045125 (Handle, Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Cedar Park, TX 78613
Kimo
Job Details: 09/30/2022
Arrived onsite for refrigerator that is not cooling in rc. Upon arrival I found that the Evap was covered in ice and the evap cover would need to be replaced I also found that the right side door gasket had a Tear in it and it also would need to be replaced. ordrng 1 W10688387 (Door gasket)
We serviced a
KITCHENAID COOKTOP
Model KGCC506RWW07
Near Georgetown, TX 78633
Gerry C
Job Details: 09/30/2022
"BT arrived on site to inspect cooktop. CX advised of boil over incident. When they tried to reignite they heard a sizzling and saw a glow underneath the cooktop. Upon inspection I found a burnt out switch and burn marks around the burner. I am ordering the switch, and will return to complete the repair. No gas leaks detected during service. ordrng 1 WP4456905 (Switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS2
Near Austin, TX 78732
David S
Job Details: 09/30/2022
"Arrived on site for microwave timer starting but the unit not heating. I inspected the unit and work area. I found the internal switch bracket broken not allowing proper switch activation. I quoted the customer for the bracket and switch. I am ordering the bracket
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78626
Maurice R
Job Details: 09/30/2022
Arrived onsite for dishwasher missing parts. On inspection found the upper rack missing ordering all the parts to fix; ordrng 2 WPW10508950 (Stop clip)s and 1 W10728863 (Upper basket)
We serviced a
GE REFRIGERATOR
Model GSS22SGMD
Near Austin, TX 78729
David S
Job Details: 09/30/2022
"Arrived on site for fresh food section not cooling. I inspected the fridge and found the freezer evaporator completely iced over. I gained access to the control and tested the defrost circuit, I found the heating element open. I quoted customer for the heating element and the defrost thermistor. I advised the customer to leave the fridge unplugged and surround it with towels over the weekend to let the ice melt away from the evaporator.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 09/30/2022
"Arrived on site to test unit for RC not cooling properly. Found evap cover damaged and screws missing about 1 gap all around evap cover due to missing screws. Drip pan warped, evap thermistor not in proper location, control also not recognizing door switch positions. ordrng 1 W11457241 (Drip pan) and 1 WPW10501260 (Evap cover)"
We serviced a
WHIRLP0OL REFRIGERATOR
Model n/a
Near Georgetown, TX 78626
Maurice R
Job Details: 09/30/2022
Arrived onsite for refrigerator not cooling. On inspection the RC was 84? the FC 89?. Gain access to the back of the unit. The compressor was 158?. The compressor was extremely hot to the touch. CX turn the breaker off . No water leaks detected during service. ; ordrng 1 W11209866 (Compressor) and 1 W11536253 (Evap) and 1 WPW10143759 (Dryer)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ04
Near Austin, TX 78739
Scott
Job Details: 09/30/2022
Arrived on site for key pad error code . Found key pad not responding in diagnostics. Did get key pad error code . Ordering door . Call to set return ; ordrng 1 W11196131 (Ss door)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78130
Leonardo
Job Details: 09/30/2022
Arrived on site to test unit for unit getting to hot at panel and front of the door. Found service pointer and ordering new insulation for door and new panel due to damage from over heating. Office to reschedule ; ordrng 1 W11025151 (Insulation kit) and 1 W11097777 (Control panel)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Austin, TX 78748
Scott
Job Details: 09/30/2022
Arrived on site for door not shutting properly on left side . Replaced both hinges . Still not setting properly on left side . Gasket looks normal. Ordering receivers . And another hinge kit if needed . No gas leaks detected at time of service. Job complete ; ordrng 2 W10289077 (Recivers)s and 1 W10347464 (Hinge kit)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78724
Joe Z
Job Details: 09/30/2022
"Arrived onsite for shaking and leaking from the bottom . Upon arrival ran diagnostics and got error code F0-E5 off balance load detected . Test unit on diagnostics filled and drained tub. Could not duplicate issue. After series of questions with tenant. It was determined that the item washed caused the out of balance. Notice a squeaky noise at beginning of spin cycle . Need to order belt, cam , am ordering gear-case as well. Office to reschedule ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78702
Scott
Job Details: 09/30/2022
"Arrived on site for dryer really loud when turning . Blower wheel in good shape . Ordering Sound pads , noise kit per sp pointer . Call to set return ; ordrng 1 W11401018 (Noise kit)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Round Rock, TX 78665
Kimo
Job Details: 09/30/2022
"Arrived onsite for washer that is not draining. Upon inspection I found that the Gear case is leaking and the drain pump is Pulling too many amps and is struggling to drain water out. I am ordering 1x Gear case, drain pump, cam, and belt. And returning with previously sent parts. Office to reschedule. Use CRM/SR # 1674927906.; ordrng 1 W11454734 (GEARCASE) and 1 W10876600 (Drain pump) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Austin, TX 78738
Justin
Job Details: 09/30/2022
Arrived on site for a refrigerator with the freezer compartment drawer broken. Upon further inspection I found the top FC drawer was warped not allowing the front cover to snap in. I am ordering the drawer assembly to replace. Office to reschedule.; ordrng 1 WPW10493169 (Top FC Bin)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78738
Justin
Job Details: 09/30/2022
Arrived on site for a refrigerator with visible damage on the RC door. Upon further inspection I found a dent on the new RC door. I am ordering another to install. The customer also stated that the ice maker was not working. I test the ice maker and found the IM switch not responding. Due to this I am ordering the IM switch to install too. Office to reschedule.; ordrng 1 LW10771436 (RC Door)
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near Austin, TX 78753
Cliff
Job Details: 09/30/2022
Arrived on site to diagnose an oven that is not turning on. Found control not powering oven elements and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11602268 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, TX 78633
Gerry C
Job Details: 09/30/2022
"BT arrived on site to inspect refrigerator. Ice maker was over producing. The extension arm was bent there for making the level shut off sensor inoperable. Upon further inspection I found the FC door liner was not manufactured properly, causing a wavy door gasket that was very nearly allowing the FC chamber to leak. Office to order parts and contact CX to arrange service. No water leaks found during service.; ordrng 1 W11435351 (FC door) and 1 W11226459 (Arm) and 1 W10351019 (Extension) and 1 PartAUTHO (FC Door)"
We serviced a
JENN-AIR OVEN
Model JDRP548HL01
Near New Braunfels, TX 78132
Andrew
Job Details: 09/30/2022
Arrived on site to test unit for not responding. Found UIs not responding. Recommend replacing both oven controls and UIs. Office to reschedule. ; ordrng 2 W11492266 (UI)s and 1 W11317945 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Georgetown, TX 78633
Maurice R
Job Details: 09/30/2022
Arrived onsite for ice maker not dispensing. On inspection found the switch in the FC is not getting depressed far enough to turn the ice maker on. If I depress the switch all the way the ice maker works. No water detected during service. ; ordrng 1 W10847849 (Switch Fc) and 1 Research (Switch ramp)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Austin, TX 78730
Wesley
Job Details: 09/30/2022
"Arrived onsite for noisy condenser fan. Unit had tape contacting fan space causing rattle. Removed tape. Installed shim to correct cabinet level. And leveled doors. Broken piece on the toe kick and cracked freezer door shelf need to be replaced. Ordering parts to repair. ; ordrng 1 WPW10434529 (Bin) and 1 WPW10713153 (Grille), used 1 4387828a (Shim) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/30/2022
Arrived on site and found third rail track mount front wheel on the left-hand side is broken. A new one will be needed to be ordered to correct issue; ordrng 1 W11551395 (Track mount) and 1 W11569162 (Track mount)
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Austin, TX 78753
Joe Z
Job Details: 09/30/2022
Arrived onsite for Range Oven Not heating. Upon arrival test unit and oven preheats and operates as designed. Customer said that the oven is fine and that the only issues is that the front left burner does not work. Tested all 4 burner and only the front left does not heat. Ordering infinity switch and front left burner. Bringing back control. Office to reschedule ; ordrng 1 W11396790 (Front left burner) and 1 WP3149400 (Infinity switch)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cedar Park, TX 78613
Paul
Job Details: 09/30/2022
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the door latch and tested the unit. The door lock worked as designed and went thru the safety child lock cycle but the unit would not fill or do anything else. The UI did not count down. I called techline and spoke with Andy. After some test he stated to test the harness and then replace it if needed but if it checked good to replace the main control. I tested the harness and it checked good but while checking the harness I tested the new door latch and the door switch on the new latch is defective. The original latch had a defective solenoid and switch. Ordering another switch. Office to RS.; ordrng 1 W11035628 (Latch)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Belton, TX 76513
Jonathan M
Job Details: 09/30/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and gave the unit five minutes to update. Went through diagnostics and could not get the unit user interface to update with the model and serial numbers needed for the unit to work properly. Removed the new user interface and checked the old user interface for the model and serial numbers. Found the proper model and serial numbers on the old user interface and allowed the unit to sit for five minutes with the old user interface plugged in. Disconnected the unit and attempted to try to use the new user interface again. Check the unit again after five minutes and then another five minutes and still could not get the model and serial numbers to update. I called Whirlpool Techline and spoke to Drew SR# 7734667868. He had me check voltage from the control to the UI and found the yellow to black wires bouncing between 5V DC to 0 V DC consistently. He advised that the issue is with the main control because its not allowing the proper communication to the user interface to allow the user interface to update the model and serial information on the new user interface. Advised this also might be the cause of the heat the dryer stopping midcycle due to programming not being compatible between the UI and ACU. He advised to order the control and return with the user interface just in case. Ordering the control and the office will need to contact the customer about our return date due to limited parts availability.; ordrng 1 W11618917 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Del Valle, TX 78617
Matthew
Job Details: 09/30/2022
"Arrived onsite for refrigerator not cooling in both sections. Upon arrival unit was unplugged due to compressor noise and start relay. Powered unit and unit was currently running. Compressor at .9 amps, frost pattern developing. Per Whirlpool and know issue compressor showing signs of failure. Will need to replace compressor. Ordering compressor, dryer, access valve, nitrogen and R600 kit. Office to reschedule ; ordrng 1 W11635510 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV dryer) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"
We serviced a
WHIRLPOOL RANGE
Model KDRS467VSS04
Near Austin, TX 78737
Justin
Job Details: 09/30/2022
Arrived on site for a range with the broil setting not working. Upon further inspection I found a physical burnout and split on the bake element. I found the other components working as designed. We will return with the element already on order to replace. Office to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Luling, TX 78648
Andrey
Job Details: 09/30/2022
"Arrived on site to test unit for noise, customer stated that its not noise but console is erratic and at time unresponsive, tested unit found F6E3 error flashing, communication error, control and UI will need to be replaced, ordering parts office to reschedule ; ordrng 1 W10838672 (UI) and 1 W10812418 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78702
Luis
Job Details: 09/28/2022
"Arrived on site for no ice,not cooling correctly and customer having to power unit on and off. Ran diagnostics found unit would exit out of diagnostics and shut off,after shutting off unit would power on and off. Diagnosed a defective main control,replaced main control powered unit on unit powered on ran diagnostics evaporator fan not powering replaced defective fan motor fan powered on. Fan covered by appliance express warranty.
We serviced a
GE REFRIGERATOR
Model DFE28JSKISS
Near Austin, TX 78748
Luis
Job Details: 09/28/2022
"Arrived on site. Pierced valve on low side found dye in valve,checked low side pressure reading -20 no traces of dye in compressor compartment,removed both evaporator covers no traces of dye on either evaporator possibly leak internally.
We serviced a
FRIGIDAIRE FREEZER
Model FCFS201LFB4
Near Georgetown, TX 78628
David Z
Job Details: 09/28/2022
"Arrived onnsite to follow up on sealed system repair for failed compressor. Pierced system and found pressure still remaining. Evacuated system and replaced compressor and dryer. Vacuumed system for 30 minutes and verified good pressure held. Did find a large amount of oil in the system which appears to be cleared now. Pressures held. Charged to 5.9 Oz R134. Tested and verified good pressures and unit working as designed.
We serviced a
GE WASHER
Model GTW840CSN0WS
Near Georgetown, TX 78628
David Z
Job Details: 09/28/2022
"Arrived on site to diagnose washer not getting cold water. Ran unit on hot and cold and only got water from 1 side, indicating bad valve. I also found the hoses were backwards. Replaced valve and put hoses in correct spots. No water leaks found. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near New Braunfels, TX 78130
Andrew
Job Details: 09/28/2022
Arrived on site to test unit for no ice production. Found error code e2(lost home position). Ice maker did not respond to diagnostics. Recommended replacing icemaker but customer stated she knew it would need new icemaker just wanted it confirmed
We serviced a
GE DRYER
Model GTD42EASJ1WW
Near Austin, TX 78745
Scott
Job Details: 09/28/2022
"Arrived on site for dryer not starting . Found timer knob broken and just spinning around on timer shaft .
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Georgetown, TX 78633
Paul
Job Details: 09/28/2022
"Arrived onsite to inspect dryer with the start button disconnected and dropped down inside the console. I found the start button in the console the start button is broken and needs to be replaced. R/R start button and tested. Unit did not start. Tested thermal switch and the thermal fuse needs to be replaced. R/R thermal fuse and tested. Unit is now operating as designed. CX reports sometimes her clothes dont completely dry when the dryer is set to a sensing cycle. I found that the dryer legs were completely up and the dryer needed to be leveled. Leveled the dryer. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Waco, TX 76705
Jonathan M
Job Details: 09/28/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the inner drain hose and tested the unit. Found water leaking from the drain hose on the back
We serviced a
KENMORE DRYER
Model 110.850884
Near Georgetown, TX 78633
Paul
Job Details: 09/28/2022
Arrived onsite for a dryer that the drum lamp turns on when the door is opened but the unit will not turn on. I found the main control not sending 5 volts to the control panel. The main control was getting supplied with 123VAC. The main control would need to be replaced
We serviced a
GE DISHWASHER
Model PDT750SSF2SS
Near Georgetown, TX 78633
Paul
Job Details: 09/28/2022
"Arrived onsite to inspect dishwasher not draining. I found an obstruction in the pump and cleared it. I tested the unit. Operational test good. However, the water intake gasket is leaking water and the inlet water line from the home has a small leek from the crimp on the hose. CX has elected to replace the reservoir himself. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Georgetown, TX 78633
Paul
Job Details: 09/28/2022
"Arrived onsite to inspect dryer drum not turning. Upon arrival CX reported that the drum turns, but when it does it makes a very loud screeching noise. I tested the unit and the noise is coming from the blower wheel. I found two broken pens, a mangled nail, and some sling shot pellets in blower wheel. I cleaned out the blower wheel and tested. Operational test good. Call complete
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Austin, TX 78723
Matthew
Job Details: 09/28/2022
Arrived onsite for range display scrolling and blinking. Upon arrival inspected unit. Found issue on display present and will not clear. Also found that the unit has an error code preventing oven from being used. F3E0 shorted oven temperature sensor. Disassembled unit and accessed harness to sensor. Sensor ohmed 1098 at room temperature. Found main control causing error code by not reading the temperature correctly and also causing the display to flicker.
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC1
Near Austin, TX 78723
Matthew
Job Details: 09/28/2022
Arrived onsite for washer not responding or turning on. Upon arrival inspected unit. Found unit totally non responsive. Checked power supply and found open ground on outlet. Used extension cord and power unit. Found UI communication error. UI no longer communicating with control. Potential shorted due to outlet. Replaced control and tested. Unit is now functioning properly. Notified customer not to use utility outlet until fixed. Job complete
We serviced a
LG DRYER
Model DLGX3571W
Near Austin, TX 78704
Scott
Job Details: 09/28/2022
Arrived on site for laundry beads put in dryer . Cleaned out beads and lint
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78728
David S
Job Details: 09/28/2022
Arrived on site for dishwasher not dissolving the soap. I inspected the unit and work area. Found no fault codes in diagnostics. I found the unit spraying and switching zones as designed. I found both spray arms clogged. I cleared the spray arm jets. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bastrop, TX 78602
Joe Z
Job Details: 09/28/2022
Arrived onsite for WHEN IT STARTS TO FILL WITH WATER IT SQUEALS REALLY LOUDLY. Upon arrival ran diagnostics and there were no error codes. test unit and found only filling with old water the valve solenoid makes a loud buzzing sound. Need to replace valve. Replaced valve. Unit is now operas designed. No leaks present at this time. Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS4
Near Austin, TX 78703
Wesley
Job Details: 09/28/2022
Arrived onsite and installed new wiring harness to repair unit wiring issues. Tested unit and reinstalled. All checks good.
We serviced a
KENMORE DRYER
Model 417.979127
Near Austin, TX 78703
Wesley
Job Details: 09/28/2022
Arrived onsite for bearing noise. Completed repair and tested. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78701
Wesley
Job Details: 09/28/2022
Arrived onsite for unit not draining. Customer had ordered a sump and motor. Found drain issue due to recently replaced disposal without tab removed. Cleared tab and tested unit. All checks good.
We serviced a
WHIRLPOOL OVEN
Model RBS305PRS02
Near Leander, TX 78641
Vincent
Job Details: 09/28/2022
"Arrived on site for wall oven, inspected unit and work area. CX complaint is that wall oven door latch is not engaging and unit will not work. Removed control panel and inspected latch. Latch motor mechanism was broken. Replaced latch and tested unit. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/28/2022
Arrived on site and found homeowner has not had an electrician out yet. 10 paired old control board and new control board and all motor and new motor and dryer still loses power very quickly and shows a PF. Lights in the room also visibly flicker. Customer is now convinced that they have a power issue not an issue with the dryer
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Austin, TX 78732
David S
Job Details: 09/28/2022
"Arrived on site for washing machine drain motor running constantly, and the lid being locked. I opened the lid and unlocked the door. I removed the clothes in the unit. I was able to get the unit into diagnostics mode. I found it filling, but throwing an F3e1 water level system error. I removed the pressure hose and blew through it. I tested voltage to the sensor and found proper voltage