WRS315SDHZ08 Arrived on site for a refrigerator making sounds. On arrival found product working as its designed but client said nosies come in go. Compressor vibration has been a common issue with this model. Ordering sound insulation office to reschedule for client. ; ordrng 2 W11553819 (Insulation)s

Arrived on site tontest unit for left rear and right rear burner not working. Test unit and found bad infinite switches and bad burners. Could not find part numbers for burners office to run a part research. ; ordrng 1 Partresearch (Part research) and 1 Leftrearburner (Left rear burner) and 1 Rightrearburner (Right rear burner)

"Arrived on site to test unit for console locked. Found console locked on and retired to unlock console but it wont respond. Found shorted console, replaced console test unit and unit test good job complete. W11600370"

Arrived onsite and replaced the tub to repair the leak. Unit is now operating as designed without any leaks at time of service. Advised customer on repair. W11409866

WRX735SDBM00 Arrived on site from previous visit due to a defective icemaker. I installed new icemaker tested teeth were moving water dispensed into icemaker client heard it as well product works as it's designed no water leaks visible from main water supply.

"Arrived on site for a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11557425,w11506635,wpw10143759"

"Arrived on site for dryer with broken knobajd timer. On arrival Confirmed issue and replaced w11675852 knob, amd w11685947 timer. Found dryer working as designed. Call complete"

"Arrived on site to test unit for warming drawer issues. Upon arrival customer stated the warming drawer does not slide in and out smoothly and is a little cockeyed. Showed customer how to properly install the drawer, adjuster drawer and guides, unit is now functioning as designed, no parts installed, job complete."

"Arrived on site for washer not starting. On arrival found f6e2 & f6e3 in diagnostic. Ui console had a large amount of corrosion and slider broken. Replaced console w11162441, and slider W10734521 from truck stock. Tested unit and found no leaks and unit it working as designed. Call complete ; ordrng 1 W10734521 (Slider (truck stock))"

"Arrived on sitw foru it with defrosting issu on arrival confirmed issue and found control box isntallwoi g unit to def4ost and isn't s3nding 120v when acriva5ed to the heater, didn't hav3 control box at time of s3rvic3 and rescheduled customer for 01-17-25. Ordering w11203924 and other parts sent for repairs. ; schdld next appmnt for 1/17 FRI !"

"Arrived on site to replace previously diagnosed parts. Replaced sump (W11613480), valve (WPW10327249), dispenser (W10861000) and control (W11637583). Tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site for no lights. Diagnosed a defective led moduel,per service pointer removed all leds,installed updated led kit,powered unit on all leds working as designed. Autho S84638 ; used 4 W11632139 (Led module) from stock"

"Arrived on site to test unit for not working properly, tested unit found drain pump not deactivating, unit has to be unplugged to make it stop, pressure hose is not kinked, will need to replace control tofix issue, ordering parts office to reschedule ; ordrng 1 W11607637 (Co trol)"

Arrived on site for unit shutting off. Ran timed dry and unit did not shut off. Customer is using sensor drymost of the time. Customer will try both cycles to see if sensors are acting up. If issues continue Customer will provide feedback back.

"Arrived on site to test unit for OOB unit. Upon arrival customer stated unit started to mange alot of noise and walk intermittently. Tested unit, found suspension is becoming bouncy and is the cause of the unit getting thrown off balance. Replaced suspension (W11130362) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site for water leaking into fresh food section. Removed items in freezer diagnosed a clogged drain,removed ice build up,cleared obstruction in drain ran water through drain water now draining as designed."

"Arrived on site to test unit for not draining. Upon arrival customer stated unit drains but clothes end up being wet at the end of a cycle. Tested unit, found suspension extremely bouncy causing every load to get thrown off balance, once thrown off balance and unit cannot rebalance the cycle cancels and clothes end up really wet. Replaced suspension (W11217817) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for no operation. Upon arrival maintenance stated cycle will not start. Apt unit was in did not have power, service was performed in apt 1315. Tested unit, console illuminated but cycle would not engage. Found F3E3 inlet thermistor opened error code. Gained access to internal components, replaced thermal cutoff (280148) and thermal fuse (W10909685), tested unit, all components are properly engaging and unit is now running as designed. Maintenance not available for signature, job complete."

"Arrived on site for door falling. Removed from counter. Found back side is lifted up higher than front legs. Properly leveled machine, Found right side hinge spring fell off. Replaced both left and right door hinges. Verified operation. Call complete."

Arrived on site for refrigerator barely dispensing water. Removed filter and water was working properly. Last tech already replaced filter housing and filter. Checked and felt pressure was high. Ordering pressure reducing valve. Reset for mom am. ; ordrng 1 W10786952 (Pressure reducer) and 1 8212547RP (Water line)

"Arrived on sitemfor refrigerator leaking still. Found the freezer had ice on floor and refrigerator also not draining. Removed back panel. Found drain was clogged. Removed and cleared drain. Verified operation. Call complete. Service warranty, no charge."

"Arrived on site. Adjusted settings to prevent moisture on millions rail,flushed system let water reservoir fully fill dispenser working as designed."

Arrived on site for washer agitator being cracked and catching clothes. Replaced agitator. Verified operation. Xall complete. W10752283

Arrived on sitw for range not baking. On arrival confirmed failure and found bake element broken. Rep.aded element w10779716 and tested oven. Foudn it heating as designed. Call complete

"Arrived on site to test unit for no cool. Upon arrival customer stated unit began to lose all cooling. They removed all food and unplugged the unit. Applied power to unit and took amperage at the compressor, compressor kicked on and pulled 10 amps. After a few seconds the compressor shut off. A 2nd attempt was made and pulled 10 amps again and tripped the breaker. Unit needs a sealed system repair. Will need to order all parts required. Unit is r600a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule. ; ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve) and 1 W11598434 (Evaporator) and 1 W11614808 (Harness) and 2 2 (Weigh 2 hours)s"

Arrived on site to inspect dryer not tumbling. Upon further inspection I measured the voltage at the terminal block. L1 to N 125VAC. L2 to N 125VAC. L1 to L2 250 VAC. I measured the same points under load and measured L1 to N 38VAC. L2 to N 210VAC. L1 to L2 250 VAC. This indicates that there is an issue with the incoming voltage. I informed the customer that there is a problem with the incoming voltage. I documented my findings with techline SR 7740731340. No parts installed

"Arrived on site to test unit for not working properly, tested unit found split slider, replaced slider from truck stock and tested, unit is now running as designed, no leaks detected job complete installed W10734531"

"Arrived on site for fridge not dispensing ice . Water is dispensing and is making ice . Getting no voltage at dispenser . Getting continuity and normal resistance on harness from dispenser to control. Will need to cal. Tech line . No water leaks detected at time of s. Cal, to set return ervice ; ordrng 1 WP2259350 (Control) and 1 WPW10624574 (Co rtol) and 1 WPW10200659 (Control) and 1 W10830288 (Co trol) and 1 WP2318054 (Control) and 1 WPW10151236 (Control)"

Arrived onsite for RF burner not working properly. I found the element to be short cycling i inspected the back of the unit and found the infinite switch burned up. The switch sent to me was the wrong one. Gonna order WP3149400 Switch-Inf to finish repair. Return with element as well. RS for 01/16/25 AM APPT.; ordrng 1 WP3149400 (Switch-Inf)

Arrived on site to install previously diagnosed and ordered parts per previous tech. I installed the lower harness. I tested the unit and the unit is operating as designed. No water leaks observed during service. W11643701

Apt 571Arrived on site for dryer not heating and piece of door has fallen off. Ran voltage checks at terminal block and outlet . Found outlet is dropping voltage . Also found display is missing some leds and Inner door cover broken off . Ordering door piece and console . No lint build up . Call to set return . Maintance unavailable to sign ticket ; ordrng 1 W11378949 (Ui console) and 1 W11733951 (Control) and 1 W11120174 (Cover) and 1 W11690848 (Cover)

"Arrived on site to convert unit to LP converted unit and tested, unit is now running as designed no leaks detected job complete installed W11581317"

NTW4516FW3 Arrived on site from previous visit to install parts i install suspension and control tested product works as it's designed no water leaks visible from main water supply

Arrived onsite for oven not heating properly. I tested the unit and found it to reach temp. I found the ignitor to be intermittent causing a heating issue and the cover all burnt up. Will need to replace the ignitor. Ordering WP9758079 ignitor and returning with rest of parts. Scheduled for 01/16/25. ; ordrng 1 WP9758079 (Ignitor)

Arrived on site for washer control just blinking and standing water in tub . Found wire harness to drain pump broken . Repaired harness . Drained unit it out . Ran diagnostics. All checked normal. No parts installed and no water leaks detected at time of service . Job complete

Arrived onsite for unit not draining and spinning. I put the unit into diagnostics and found a long drain and oversud error present. I confirmed drain motor was humming but not pulling water. The drain pump has mechanically failed and needs replacement. I replaced the drain pump and ran the unit. Unit is now draining as designed and will now spin. No water leaks detected during testing. Call complete. Installed WPW10276397 PUMP-WATER.

"WTW5000DW3 Arrived on site from previous visit to install parts. I installed washplate,hub nut,gearcase,splutch,belt,actuator,basket,screws,outer tub,filter tube ring and screw tasted product works as it's designed no water leaks visible from main water supply."

"Arrived on site to test unit for not drying dishes, tested unit found all components running properly and heater is engaging, explained to customer that do to the unit having a plastic tub, heater does not get hot enough to completely dry dishes and propping door open and letting it air dry should help, at this time unit is running as designed no leaks detected job complete no parts installed"

Arrived onsite for previously diagnosed parts. I found the washer to be separating causing water to spray to the front of the door causing a leak to form at the bottom. I replaced the spray arm and inspected unit while running a test cycle. Unit does not leak at time of service. Call complete. Installed W10837249 Spray Arm Lower.

"Arrived on site to replace previously diagnosed drum seal, replaced and tested, unit is now running as designed job complete installed W10612022"

Arrived onsite for previously diagnosed parts. I replaced the cam and belt and tested the unit. Unit now operates as designed and sounds as designed. No water leaks present. Call complete. Installed W10271967 SPLUTCH ASSM W AND W11239857 BELT.

WFW5605MC1 Arrived on site for a washer not working. On arrival found washer stuck in drain mode. Tried to run diagnostic but product didn't let me . Replaced control board product worked better drain pump has failed also door lock was sticking not making a good lock. Returning parts will be needed ordering door lock and rescheduling. ; ordrng 1 W11565030 (Door lock)

"WRS315SDHZ18 Arrived on site from previous tech to install parts auger motor, nameplate,trivet ,and coupling tested product works as it's designed no water leaks visible from main water supply."

"Arrived onsite for arching and sparking noises. Found unit really just has no heat and the droll hum of a failed hi voltage circuit. Reported findings s to safety and received the all clear to proceed to replace magnetron, capacitor and diode. Completed repair and reinstalled and tested unit. All checks good. WPW10574736, W11495561, W1125462. Sr#7740687132"

Arrived onsite and found unit operating with failed airflow. Verified warranty status and provided DOP. Determined unit is working except for airflow restricted found cause to be duct outlet on roof. Advised customer that the roof vent had a mesh cover that is trapping the lint and would need to be retrofitted to resolve. All checks good.

"Arrived on site for customer complaint of unit making loud noise. Found smapper nut stripped on gearcase and suspension failing. Ordering gearcase, spanner nut, splutch, and suspension. ; ordrng 1 W11551646 (Spanner nut) and 1 W11449840 (Gearcase) and 1 W10721967 (Splutch)"

"Arrived on site for customer complaint of unit not draining. Found broken wires at drain pump. I repaied wires, and added a clip, unit tested good. No leaks."

On arrival verified complaint of tripping breaker. Breaker was not replaced. Visual inspection shows no issues. Spoke to safety. 7740349623 They advised no further repairs at this time. Customer is needing to replace breaker. Job complete no parts installed.

Arrived onsite for lod not latching. Found root cause to be broken drain harness clean break at the base of the tub. Repaired by installing new lower harness. Unit is now operating as designed. Advised customer on repair. W11399437

Arrived onsite formmicro light out and micro door closure issues. Found unit misaligned in install causing door close error. Corrected cabinet alignment to repair door closure issue. Ordering light to complete repair. ; ordrng 1 W10886919 (Micro light)

On arrival verified o plaint of unit it door not opening correctly. On inspection unit was never installed correctly. This let the unit rock forward when door was pulled. Corrected install for customer job complete plate. No parts installed.

"On arrival verified complaint of drum not turning. Unit runs and heats. Found broken belt. Replaced repair ,it including belt, idler, and rollers. Unit is now working correctly. Job complete installed 4392065"

"Arrived on site for customer complaint of unit not drying properly. Found clog in vent, instructed customer to have vent cleaned. Unit tested good."

"Arrived on site for customer complaint of dishwasher not working. Found leaks coming from water valve connection and causing float switch to activate. I tightend water line connection and removed water from drip tray, unit tested good."

Arrived onsite and found unit operating with failed blower. Pulte warranty un-installed unit to make accessible due unconventional wiring behind the microwave above the oven in question. Repaired by replacing the blower demonstrated a seized motor on the old blower as the cause. Pulte installed the oven for testing. Unit is now operating as designed.

"Arrived on site to diagnose double oven with error displayed. On arrival unit had the breaker flipped off. I turned the unit on and checked for errors. I found one error only, F9E0 saved for product miswire. I gave the unit some time at idle with the clock set and error did not repopulate. I ran both ovens to 250 before I powered down the unit and had NO errors return or display. Unit seems to be working fine and is not throwing any further errors. More information will be needed as to when error populated / gets thrown since cycles are starting fine. This is a vacant builder home with no one on site to provide a signature. No repairs made since unit tested fine and began working properly with no duplicated failures. Call completed."

Arrived on site to test unit for latch issues. Customer stated lid stayed locked and she was able to open but standing water was present and she removed water with shopvac. Needing lower harness and latch replaced. Office to reschedule. ; ordrng 1 W11643701 (Lower harness)

"ET1MHKXMQ00 Arrived on site for unit leaking water inside RC. Upon arrival, proceeded to disassemble FC evaporator cover and found ice on the drip pan (picture attached). Proceeded to clear all ice and clean all moisture. Continue to clean drain line with trombone cleaner and found no restrictions. Proceeded to replace 819043 frozen drain kit. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

Arrived on site to test unit for grinding noise. Found slider was seized causing noise and preventing unit from sensing and distributing loads properly. Replaced slider(W10734521) and clutch(W10754448) unit was tilted way left and causing basket to sit against left side of cabinet. Adjusted and leveled unit. Unit now working as designed. If noise happens to return recommend rotor replacement. Advised customer to monitor.

Arrived on site to test unit for not washing. Found error f8e1(long/no fill) present. Found cold valve has sediment buildup preventing valvefrom opening. Recommend valve assembly. Scheduled for 01/20. ; ordrng 1 W11641117 (Valve assembly)

"Arrived on site to inpsect refrigerator lights flashing and no cool. Upon further inspection, the customer informed me that she reset the refrigerator by unplugging it and plugging it back and after a few days the cooling and operation came back. I ran through a complete check of the refrigerator, including temperatures, fan operation, compressor operation, connections and incoming power from wall. All checks come up good. As of now, the unit is operating as designed and can not find any issues. The customer will continue to monitor. No water leaks observed during service. No parts installed"

Arrived on site to diagnose dishwasher with issues starting cycles. Customer showed me that half the buttons on the console did not work. Replaced the console to resolve. Tested unit and verified proper operation with new console. Parts used - W11659646. Call completed.

Arrived on site to test unit for lower spray arm not working. Found lower spray arm and plastic mount on spray arm separated. Replaced lower spray arm(W11550888) and completed diagnostics with no issues. No leaks detected. At this time. Job complete.

"Arrived on site to diagnose washer not starting cycles. Customer said one cycle didn't spin out, and on the next cycle unit did not start at all. I checked errors and found an F5E2 for door lock failure. I tried replacing the latch with one in hand. Unit still would not start and lock the latch. If I went into diagnostic mode it will latch, but takes an extended period of time to unlock, and won't start. This points to a likely control failure. Unit is stacked and in the corner of its room, and will need to be unstacked. Claims confirmed ext warranty will cover 2 techs to come out to unstack. Requesting 2 man job to unstack unit. Office to follow up with customer due to needing 2 techs. ; ordrng 1 W11557918 (Main Lower Harness) and 1 W11316252 (Comm Harness) and 1 W11565030 (Latch)"

Arrived on site to inpsect dryer with paint peeling from the drum. The paint chiping and peeling is due to a manufacturing defect and not due to the customer. I replaced thedrum and reassembled and tested the dryer. The dryer is operating as designed. W10508188

"Arrived on site for customer complaint of unit not spinning. No error codes were found in diagnostic mode, ran diagnostic test cycle. Found unit would not stop filling in diagnostic mode, found failed water level switch, I replaced switch, unit tested good. Part usedw11316246"

Arrived on site to test unit for dispenser not opening. Test unit and found broken dispenser. Replaced dispensers test unit and unit test good no leaks present job complete.

"WTW4815EW0 Arrived on site for unit not spinning. Upon arrival, chekced error codes and found F7E5 shifter, F7E1 motor speed sensing, F2E1 stuck button and F7E6 motor circuit open. Cleared codes. Inspected underneath unit and found gear case oil and water leak coming from gear case gasket. Ordering W10908289 agitator, WP21366 spanner nut, W10772621 agitator screw, W10793634 dispenser, W11085570 base shield, WPW10427633 motor shield, WPW10006384 belt, W11686050 motor, W11158830 capacitor and W11454741 gearcase. No water leaks detected at this time. Office to reschedule ; ordrng 1 WP21366 (Spanner nut) and 1 W10908289 (Agitator) and 1 W10772621 (Agitator screw) and 1 W10793634 (Dispenser) and 1 W11085570 (Base shield) and 1 WPW10427633 (Motor shield) and 1 WPW10006384 (Belt) and 1 W11686050 (Motor) and 1 W11158830 (Capacitor) and 1 W11454741 (Gearcase)"

Arrived on site to test unit for unit tripping breaker. Test unit and unit is on a GFCI breaker. Turned upper oven on to 350? and bottom oven and both ovens pre heated to 350? with out tripping the breaker. Customer said units have been working good am lately. Called safety to report findings job complete. 7740557466

"MVW5435PW0 Arrived on site for unit shaking off balance. Upon arrival, customer had towels in the washer while it was spinning. Found no issues. Unit is leveled. Consumer cycle ended and checked suspension and was good. Ran diagnostics and passed with no issues. No errors stored. Advised customer on proper loading and procedures when a load goes off balance. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

Arrived on site to test unit for unit giving error code when running. Test unit by putting it in test mode and Found FAE2 error vent electrical problem and FAE4 diverted motor not finding position. Deleted error code rana diagnostics cycle and both error codes came back. Will order new vent rescheduled for 1/16 ; ordrng 1 W11649995 (Vent)

"Arrived on site to install previously ordered and diagnosed parts. I shaped, formed, and installed the right RC gasket and ensured that it had a good seal. I replaced the left Rc door cam/hinge assembly. The left door is no longer making a popping noise when opening and closing. To address the on going issue with the lower ice maker ice maker clumping. I found that the top ice maker assembley was not properly seated to the adaper. Because of the tip ice maker not being seated correctly, it allowed air from the freezer to escape and circulate with the fC air, causing cooling issues that can affect the condition of the ice in the freezer. I properly seated the upper ice maker. Customer to monitor ice production. No water leaks observed during service."

"Arrived on site to diagnose washer making noise when spinning. Customer showed me video of the unit making a very loud high pitched whine towards the end of spin cycle. I tested the unit and could not duplicate the noise, but video strongly evidenced the gearcase. I didn't find any leakage on the bottom, only some rubber marks on the splutch from slipping belt. Recommended repair is to replace gearcase, belt and splutch kit. Set return visit for 1/22. Ordering gearcase and needed parts. ; ordrng 1 W11449840 (Gearcase) and 1 W11093899 (Agitator)"

"Arrived onnsote for dryer not drying clothes. Found heater is turning on. Checked for draw from vent and had none, vent on top was blowing air out instead of sucking it out the house. Found dryer was pushed back to far and kinkier the vent house. Unit started venting and working properly since I moved dryer out to allow air flow. Advised customer they will need to leave dryer away from wall or get different vent hose. Call complete."

Arrived onsite and inspected unit for leaking and found unit leaking from her diverter seal. Replaced the sump and motor assembly to repair. Inspected and found unit leak is corrected. Advised customer on repair. W10902372

Arrived on site to test unit for unit turning off on its own and oven not getting to temp. Test unit and found unit reading 95? at room temperature when it should be around 69?-79?. Also once unit start heating up the control board shorted out and turned off. Will need new control board and sensor office to reschedule ; ordrng 1 4451845 (Control board) and 1 4451665 (Sensor)

Arrived on site to test unit for gas smell when using the oven. Test unit and found unit igniting right away when pre heating but once it gets to temp unit is taking long to ignite releasing gas and making unit smell like gas. Found no leaks will order new igniter reschedule for 1/17. Called safety and reported findings SR#7740417953; ordrng 1 WPW10324262 (Bake igniter)

Arrived on site to test unit for cooling fan making loud noise. Pulled unit out and checked blower and found broken fan motor. Relaxed blower test unit and unit test good job complete.

"Arrived on site for a dishwasher that has an upper rack that can't pull out. Inspected unit and work area. The customer stated that her top rack was having a hard time pulling out at all, and that they had tried to remove it but could not. I did verify the customers complaint and found.One of the rollers had gotten stuck and jammed. I removed the whole upper rack assembly and repositioned the rollers inside of the slides. I found the upper rack opening and closing as designed. The customer also requested information on how to clean their dishwasher. I went over cleaning procedures and ran tue unit through diagnostics. I found no error codes and ran the unit through a diagnostic cycle. The unit is working and operating as designed. No parts were installed. Call complete."

"Arrived on site to install previously ordered parts. Upon disassembly, found that the issue is an over spill of adhesive from drum seal onto groove that clumped and causing clumping when turning. Removed adhesive and test unit. Unit is operating as designed. Job complete. No parts needed"

"Arrived on site to inspect dishwasher not heating. Upon further inspection, I inspected the heating element and found what appears to be rust on the element. I placed the unit in diagnostics showing error F7E1-no heat. I cleared the code and continued with testing. Using my multimeter, I tested ample draw readings at the black wire at the junction box. I found 8.20amps during wash cycle of diagnostics to the element and 8.45amps during the drying cycle of diagnostics to the element. The unit completed diagnostics and at the end of the test, I poured water onto the element ro demonstrate that it is functioning and when the water hit the element, it sizzled and created steam. Due to the rust build up on the element, I removed and replaced the element and retested and monitored the elementmnuts under the unit for leaks. The unit continues to operate as designed. No water leaks observed during service, job. W10518394"

Arrived on site for unit making noises. Installed sound pads unit is operating as designed. No more noises at the time job completed .Parts used w11113654

"Arrived on site to inspect wall oven damaged door. Upon further inspection, I found the oven door outer glass was shattered and the door frame is showing on both sides (photos). Due to not having the model/serial numbers prior to scheduling, I took a photo of the model/serial placard and corrected the serial number in the ticket. I am ordering the outer door glass, handle, and nameplate. Scheduled return service for 01-17-25. No one available to sign for receipt. ; ordrng 1 W11653626 (Outer door glass) and 1 W11178521 (Nameplate) and 1 W11648756 (Handle)"

"Arrived on site to inspect refrigerator tripping breaker. Upon further inspection, I found the unit plugged in and operating. I found the ice makermturned off and turned it on and tested it. The ice maker harvested and filled as designed without tripping the breaker. I pulled the unit out andncycled power to the unitmandmthen placed it into diagnostics. I tested the thermistors, defrost thermistor, defrost element, diffuser, both fans and compressor and all are operating as designed without tripping the breaker. I removed the rear cover and found the main harness compressed in between the rear cover and bracket near the compressor (photos). I unplugged the unit and inspected thenharness and found a blue wire that had been pinched (photo). Adjusted the harness to keep it from being compressed again and installed the rear cover and placed the unit in diagnostics and retested. Unit continues to operate as designed. I advised maintenance of my findings and recommended they monitor the unit for further failures. Unit is operating as designed and no water leaks observed during service, job completed. No parts installed."

"Arrived on site for customer complaint of orange flames, I adjusted some of the valves, unit tested good. Builder was not on site to sign."

"Arrived on site for customer complaint of orange flames. I adjusted some of the valves, unit tested good. The builder was not on site to sign."

Arrived on site to test unit for unit not draining. Test unit and found drain motor coming on but unit not draining. Checked knock out on disposal and knock out still on. Removed knock out test unit and unit test good job complete no leaks present at this time NO PARTS USED.

"Arrived on site to inspect refrigerator with ice maker only dispensing crushed ice and not cubed ice. Upon further inspection, I gained access to the solenoid and found that the connector to the solenoid was not making a solid connection. I reseated and tightened the connection. I reassembled the unit and tested the dispensing. The solenoid is now actuating and allows the unit to dispense both crushed or cubed ice. No water leaks observed during service."

Arrived on site to test unit for fan not working. Test unit and found fan connection not secured not making contact. Secured connection on fan test unit and unit test good job complete.

The wrapped on site to install previously diagnosed part. Inspected unit and work area. I replaced the user interface and tested the unit. The unit is working and operating as designed. The customer advised that the unit has been making ice since the previous trip. I advised the customer to contact us back if any other issues persist. Call complete. W11387386.

"Arrived on site for a dryer that is not advancing. Inspected unit and work area. The customer advised that the unit does dry clothes, b8t the timer does not advance. I checked voltage and found proper voltage and polarity. I did find the unit tumbling and heating, but on a timed dry cycle, the timer would not advance. I went ahead and replaced the timer and tested the unit. I found the unit counting down and working as designed. Call complete. WPW10642928."

"Arrived on site for dryer needing belt switch w10847984. On arrival installed part and tested dryer and toundthe following swings 108, 154, 118, 165, 109, 174,and averaging 138. Found unit working as designed. Call complete"

"Arrived on site to diagnose range with right side oven stopping cycles. Customer said several times they would run a cycle, come back and it seems to have cancelled itself and hasn't fully heated. Last several cycles seem to have worked properly. I checked the unit for errors and found no errors present. I tested the unit and found no issues when heating. Tested first to 350. Unit made it with no issues. I gently shook the unit around to see if anything was loose or would click and found no issues. Checked the switch on the latch and found it was also firm and reading. Cancelled cycle and reset and ran unit to 500 degrees. Unit made it with no issues. I called tech line and reported findings, 7740731923. I advised the customer to install the KitchenAid app and update software on the unit to ensure software is up to date. If issue returns we can replace UI. Customer will also keep an eye out for failures and catch video if they can. No parts used. Call completed."

Arrived on sjte for washer flashing f9e1in diagnostic and not completing cycls on arrival co fir ed error and failure and found wire harness broken. Repaired harness and fou d drain pu p worki g but latch and strike were also broken. R3placed latchw11670519. Ordering W11513250 strike and rescheduled rescheduled customer for 01-17-25 to complete repairs with strike. ; ordrng 1 W11513250 (Strike)

"Arrived on site for no cool. Freezer fan running room temp in both sections,removed compressor cover power cycled unit compressor attempting to power on,replaced the inverter same issue diagnosed a defective compressor,ordering a new compressor assembly. W11733966; ordrng 1 W11455472 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)"

"Arrived on site for not cooling in both sections. Upon arrival, inspected unit and is cooling in both sections but not freezing in FC. Unit is currently running. Removed evaporator cover and have an incomplete frost pattern. Uploaded picture with red highlights of pattern. Cannot find signs of leaks. Could possibly have a restriction in evaporator. Need to order sealed system repair. Ordering Compressor, evaporator, uv drier, access valve, R600 kit, nitrogen, and 2 hour weight time. Office to reschedule ; ordrng 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 W11557671 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11566897 (Evaporator) and 1 2hourweigh (2 hour weigh)"

Arrived on site to install previously ordered part. Replaced glass cooktop W11719704 Unit is operating as designed. Job complete

"UXT4236ADS2 Arrived on site for unit, not powering on. Upon arrival, found hood light working, put fan, not running. Proceeded to remove median filter and found fanblade caught on the filter. Adjusted filter and be tested. Unit is functioning as designed. No water leaks detected at this time. No Parts needed"

"Arrived on site for door switch issues again . Talked to tenant, and switch is been normal since last repair . Fresh food gasket on top right hand side has popped out . Reset door gasket in groove . Gasket is staying in placed . No parts used . Nomwater leaks detected at time of service . Job complete. Maintenance is unavailable to sign ticket ."

Arrived on site to install previously ordered part. Replaced console W11670539. Test unit by preheating both top and bottom ovens to 350. Both ovens are operating as designed. Showed builder of issue. Job complete.