Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8219 customer reviews

Map of San Marcos, TX

Excellent service and a very polite young man




Review of Appliance Express


Map of Austin, TX

Great service




Review of Appliance Express

Prompt, courteous, neat and informative. Can't ask for better.


Map of Austin, TX

Great and knowledgeable service. Thank you.




Review of Appliance Express


Map of Austin, TX

Great customer service, very personable




Review of Appliance Express


Map of Driftwood, TX

Excellent




Review of Appliance Express

Connor was extremely knowledgeable and did excellent work


Map of Austin, TX

Great Service




Review of Appliance Express

Gerry was very quick and efficient. Also gave some great tips on how to not run into the same problem. Highly recommend this company.


Map of Austin, TX

Quick and speedy repair




Review of Appliance Express

Our problem is fixed fairly quickly. Thanks!


Map of Spicewood, TX

Liz




Review of Appliance Express

Very good


Map of Austin, TX

Great service!




Review of Appliance Express


Map of Georgetown, TX

Professional technician




Review of Appliance Express

I have had service with this company several times. Each visit they are friendly, professional and explain their actions well.


Best service ever!!




Review of Appliance Express

Great technician


Refrigerator Repair




Review of Appliance Express

appreciate the notifications and timeliness of the repair.


Mike




Review of Appliance Express

Told office person I was having same issue the last time they came out. Said she would make sure they would bring same parts,that didn't happen and now they must order part and make another appointment. This could have been avoided. Now have to take time off from work to be there


Great service and advice




Review of Appliance Express

Mike did a great job diagnosing the issue and giving us helpful hints on both our oven and dishwasher.


Good service, very friendly and patient




Review of Appliance Express


Great service, very knowledgeable.




Review of Appliance Express


David




Review of Appliance Express

Great


Luis




Review of Appliance Express

Hreat


top notch service




Review of Appliance Express

Joe was awesome!


Great service




Review of Appliance Express

Bets repair ever


Great Job




Review of Appliance Express

Testing FL.


Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived onsite and found fan scroll damaged and cause of build up to be unit Evap drain plugged with tape. Removed tape and cleared all ice. Replaced fan scroll only, unit is now operating as designed."

Near Colorado Crossing, Austin, TX 78731
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site to inspect microwave for not illuminating, checked control for issues and found it not sending voltage, replaced control and tested, all functions tested good. Complete"

Near Ranger Pass, Seguin, TX 78155
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW3 Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Silkstone St, Hutto, TX 78634
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site for dishwasher not operating. Tested and inspected unit and found all operations normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Zeller Ln, Austin, TX 78753
Kayman B.

Kayman B.

WASHER MAYTAG MHW6630HW0 Arrived onsite for washer showing F3 E1 error code. Which indicates a issue with the pressure sensor. I replaced the (W11316246) sensor but the error code remained. The tech sheet advised me to go to the control if changing the sensor doesn’t work. Upon inspection of the control I found the connectors for the pressure sensor were not seated correctly ( crooked/half way on) since I already had the control out I replaced the (W11322883) control and tested unit. No more error codes and unit is now functioning as designed with no leaks detected during service. Job complete.

Near Hickok Dr, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL MFI2569VEM1 Arrived on site to install previously diagnosed dispenser control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near FM 1466, Coupland, TX 78615
Paul R.

Paul R.

UNKNOWN UNKNOWN DRUG SCREEN

Near Williams Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for water leaking and door handle issue. Installed new screws and handles. Found frozen drain in fresh food,cleared drain in compressor compartment advised customer to run a hard defrost to clear drain."

Near Reliance Creek Dr, Austin, TX 78754
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found waterline kinked behind dishwasher. Reset waterline to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gibbons Path, Round Rock, TX 78664
Jacob S.

Jacob S.

MICROWAVE GE DVM1850MM2BG Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Did not resolve issue. Ordered part. Out of stock. AHS to research if part can be found. Office to reschedule ; ordrng 1 WB07X11025 (microwave control pa)

Near Wide Canyon Dr, Wimberley, TX 78676
David S.

David S.

COOKTOP WHIRLPOOL JED8430ADW "Arrived on site for downdraft fan not working. I inspected the unit and work area. I found the knob was broken when I pulled it out of the unit. I used me needle nose pliers and rotated the switch and the fan came on and started to work. ; ordrng 1 WP7739P121-60 (knob- fan)"

Near Wintergreen Hill, Austin, TX 78750
David S.

David S.

DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer not starting. I inspected the unit and work area. I found the switch in good working order. I put the unit into diagnostics mode and found error codes for UI stuck key, and low air flow. Customer stated they had the vents cleaned already. I tested the UI for any keys that didn’t work properly, all tested good. I tried to start the unit and the unit operated as designed. I explained to the customer you have to press and hold the cent of the start button for the unit to work properly. Job complete."

Near Almelo Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GD5RHAXNB00 "Arrived on site for compliant of ice stuck in chute. Tested dispenser ice dispensing correctly,removed bin tested ice door,ice door opening and sealing correctly. Removed dispenser cover,adjusted wiring and plunger in dispenser compartment tested ice dispenser with bin u it working correctly."

Near Rivulet Ln, Lakeway, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site and customers complaint is the water that is dispensed is not cold and it is also not filtering. inspected refrigerator and found water dispenser is operating and filter is installed properly. This model of refrigerator does not have a cold water reservoir for the dispenser showed customer there is a coil of line at the rear of the refrigerator only. Spoke with tech line and as long as filter is in place in the water is being filtered. Refrigerator is operating as designed and no adjustments or replacement of parts can change it, job complete 7728112929"

Near Wolfberry Path, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KBLC36FKS02 Arrived on site to diagnose a refrigerator that is making ticking sound. Could not duplicate any failures or unusual noises in unit. All is working properly at this time and no repairs are needed.

Near Highland Ridge Rd, Georgetown, TX 78628
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite for unit having damage to pane. Looked at panel. Saw damage. Replaced panel. No issues at this time. Job complete

Near Jacob Ln, San Marcos, TX 78666
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found both front burners hard to ignite. Burner caps check good and burners getting proper spark. Unit will need new burner heads to repair. ; ordrng 2 WPW10515455 (burnr-head)s

Near La Dera Dr, Andice, TX 78628
Paul R.

Paul R.

RANGE JENN-AIR JED3430WB00 (Tg) Arrived on site to repair cooktop with previously diagnosed parts. Replaced Lr & Rr infinite switches. Tested elements and found both were cycling correctly. Call complete.

Near Cherry Wood Ct, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site and inspected washer and found no water flow from cold water valve. Removed incoming water line and found pressure here is good. A new water valve assembly will be needed to correct the issue. labor; ordrng 1 W11127357 (housing)"

Near Trautwein Rd, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to test unit for panel keeping lights on. Found bad panel and control. Replaced control and panel and drain pump Test unit and unit test good job complete

Near Chalk Knoll Dr, Austin, TX 78735
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC7500VW0 Arrived onsite and quoted for MCU and motor and door lock and 2 man.

Near Bowie St, Austin, TX 78703
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found no ice production, found ice in icemaker tray, found icemaker switch, ran test 44 and icemaker dispensed. Ran test 45 and icemaker filled. Requested that customer monitor it for ice production, if they call back a new freezer door will be needed to correct the issue."

Near Republic of Texas Blvd, Austin, TX 78735
Richard P.

Richard P.

RANGE KITCHENAID KDRS483VSS03 "Arrived onsite for the oven range not baking properly in the right side oven. During testing found that the the appliance manager is not responding to commands causing an intermittent issue. ordrng 1 W10852104 (cntrl-elec)"

Near Blush, New Braunfels, TX 78132
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice maker making ice slow. I inspected the unit and work area. I did a temp test in the freezer and found it at 0 degrees. I jumped the ice maker and it cycled and called for water. I checked the thermistors and all fans. All came on when called and thermistors test good. I found the unit out of level not allowing the doors to seal properly, cause an air leak slowing ice production down. I leveled the unit and inspected the gaskets. I found a tear on the right side gasket. I am ordering a new gasket W10830274 to complete the repair.; ordrng 1 W10830274 (gasket-fip)"

Near Bristle Oak Trail, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for cooling complaint. Checked temperature in freezer and fresh food,temps reading 0 and 37° checked air flow to fresh food good. Ran icemaker through a harvest test,icemaker dumped ice and filled with water checked refrigerant pressure reading +5 called tech support per tech support no parts to be replaced and gave customer instructions on if no cool issue appears to run specific test. 7727889711"

Near Timberline Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site and inspected refrigerator and found ice production is low, took one picture. Found freezer temperature is showing to be 20° disassembled freezer and took one picture of evaporator there is very little frost pattern. Seal system will need to be repaired.; ordrng 1 8201786 (start device,combo) and 1 SEALEDSYSTEM and 1 W10913906 (coupler) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"

Near Sampson, Kyle, TX 78640
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not draining, found failed pump, I replaced drain pump, unit tested good. No leaks"

Near Summit Glory Trail, Briarcliff, TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect French door refrigerator not cooling.Confirmed the complaint and removed and replaced both UI and main control board.Unit still powered on, chimed, clucked at the control and wouldn’t start.Called Whirlpool Tech line and spoke with ADRIANSR# 7728118007Adrian walked me through several possible issues and was able to narrow the issue down to the valve and the wiring inside the cabinet, which is not allowing the unit to power on and cool properly.Unit is deemed non repairable All water lines were dry at the time of service.Job complete"

Near Pegram St, Holland, TX 76534
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG525S0HS1 Arrived onsite to replace burner head. Replaced burner head. Tested unit. Unit test good. No leaks at this time. Job complete

Near Durata Dr, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to diagnose a refrigerator that is occasionally getting clogged in the ice chute. Found no mechanical failures with unit at this time and advised homeowner that crushed ice can freeze to the walls in the chute and eventually clog it. Chute would need to be cleaned regularly if primarily crushed ice is used. No leaks were found at time of service.

Near Ranier Ln, Round Rock, TX 78665
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and found apartment maintenance has unplugged refrigerator They said this was because the compressor was very hot to the touch and the start device overload was clicking and The refrigerator was not cooling. Spoke with CS will need to bring back sealed system components to correct issue. Get pic of model and serial ; ordrng 1 8201786 (start device,combo) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler) and 1 W11209866 (COMPRESSOR ) and 1 WPW10313899 (evaporator)"

Near E Riverside Dr, Austin, TX 78741
Jonathan M.

Jonathan M.

DRYER ROPER RED4516FW0 "Arrived on site for dryer that was not heating. Inspected unit and work area. Tested voltage from the wall and found proper voltage. Tested voltage from the terminal block and found proper voltage. Tested thermal fuse, thermal cut off, element, and island thermostat. Found thermal cut off blown. Replaced thermal cut off and tested unit. Unit is working as designed. Call complete."

Near Ave D, Moody, TX 76557
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived onsite for a refrigerator not dispensing water or making ice after the customer tried changing filters multiple times. I found good water pressure to the unit but no water out of the isolation valve. I tested voltage at the valve and only had 63VAC. I tested voltage out of the control and had 123VAC to the dispenser valve and isolation valve. I found one of the diodes in the harness defective. .; ordrng 1 W11190822 (harns-wire)"

Near Arrowhead Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAYM5 "Arrived on site for dishwasher leaking. Realtor stated that unit was leaking inside the door. Inspected unit and work area. Removed door panel and found traces of water at steam vent. Disassembled vent and found leaking at vent and door inner panel (see SD-pic). Found vent gasket needed to repair. Removed gasket and installed new. Performed diagnostics mode and monitored operation. All tested good, no water leaks detected."

Near Rabbit's Tail Dr, Leander, TX 78641
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived onsite for microwave light not working. Tested system. Found control and bulb faulty. Replaced control and bulb. Tested system. Getting F1E4 error. New control is faulty. Ordering control W11182110; ordrng 1 W11182110 (cntrl-elec)

Near W 5th St, Austin, TX 78703
Brandon C.

Brandon C.

RANGE JENN-AIR JDRP436HL00 "Arrived on site to replace failed burner heads, unit tested good after replacing center rear and front right burner heads."

Near Robin Dale Dr, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS42QTX00 "Arrived on site for no cool. Diagnosed a leak in the system unit will need a complete rebuild replacing compressor,evaporator and heat exchanger and 1 W10508992 (EXCHANGER)"

Near Highlander St, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. Removed failed drain pump and sump assembly , installed new. Performed diagnostics mode and monitored test operation and observed for possible water leaks. All tested good, no water leaks detected."

Near Double File Trce, Liberty Hill, TX 78642
Scott  M.

Scott M.

RANGE KITCHENAID KSGB900ESS3 "Arrived on site, replaced right drawer rail. Door is now properly opening and closing. No gas leaks detected at time of service job complete"

Near Krenek Ln, Paige, TX 78659
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB8959SBB3 Arrived on site to test unit for panel not responding. Test unit and found bad panel.; ordrng 1 WPW10475779 (PANEL)

Near Walebridge Ln, Austin, TX 78739
James C.

James C.

REFRIGERATOR LG LFX25971ST/02 Arrived on site and tested operation. Customer stated that when the ice maker was pushed on the lights would cut off on the ice maker and that there was a screw missing on the assembly that holds the ice maker in place. Removed assembly and found harness to ice maker was not fully seated. Plugged ice maker in and replaced missing screw. Tested ice maker and it filled properly with water and cycled properly. Job complete

Near Oak Stone Dr, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher leaking. Customer stated that at end of cycle that unit would have a stream of water coming from steam vent. No water softener in home. Inspected unit and work area. Removed door panel and inspected for traces of water, none found (see SD PIC). Called Whirlpool tech support and spoke with Austin (7728111749) .He stated that normal from steam and cooler air creating condensation. All operations tested good."

Near Lewisville Ln, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and installed new ice bin. Unit tests good. Job complete

Near Cove, Buchanan Dam, TX 78609
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHW05 (Tg) Arrived on site for door alignment. Found the bottom RC door hinge was not able to be raised or lowered due to metal being stripped. Replaced lower RC door hinge and raised RC door to get the doors even. Call complete

Near Piedmont Ln, Georgetown, TX 78633
Noah D.

Noah D.

OVEN AMANA ACR4303MFB3 "Arrived on site to inspect oven for not lighting up panel, upon inspection found the oven terminal burnt with bad wires. Replaced wire heads and tested. No problems found and all functions returned. Complete"

Near Country Club Dr, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator with a damaged icemaker. Found ice tray has separated from icemaker assembly. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Scoria Dr, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect dishwasher spray arm issues.Found the top spray arm fell and melted into heater.The heater wasn’t affected.Also found the unit will need all spray arms to complete the repair.Ordering research due to me not being able to pull up the parts breakdown in Marcone.Please direct top, upper and lower spray arms to customer.; ordrng 1 CNOTE (D2C) and 1 CNOTE (RESEARCH TOP, MIDDLE AND LOWER SPRAY ARM. )"

Near Wedel Cemetery Rd, Temple, TX 76501
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS01 "Arrived on site for customer complaint of fan not getting to high speed during cool down. I called techline, found out that high speed only comes on during self clean, tested high and low speeds in diagnostic mode, unit tested good."

Near Resaca Blvd, Austin, TX 78738
James C.

James C.

WASHER ROPER RTW4516FW2 Arrived on site and tested operation. Found long fill error. Tested valves and found cold water valve solenoid has failed. Installed new valves and tested operation. Unit tests good. Job complete

Near Co Rd 340, Burnet, TX 78611
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL ED5FHEXVS00 Arrived onsite for unit not cooling freezer and refrigerator. Tested unit. Was not cooling. Upon further inspection. Found that start device was bad. AHS did not authorize to replace start device. No issues at this time. Job complete

Near Lone Man Mountain Rd, Wimberley, TX 78676
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for not drying properly . Found air flow restriction . Found a lot of weed wicker string in blower wheel housing also high limit had blown . Replaced thermostat and removed string . Tested unit , good air low and heating . No lint build up at time of service. Job complete ."

Near Sunny Oaks Dr, Bastrop, TX 78602
Noah D.

Noah D.

WASHER GE GTW460ASJ5WW "Arrived on site to inspect washer for problems spinning water out, upon inspection found the drain pump working but the gearcase and motor making loud noises while spinning, ordering gearcase and motor to fix noise, autho required. Office to reschedule. ; ordrng 1 AUTHO (AUTHO) and 1 WH38X27335 (GEARCASE) and 1 WH49X25376 (MOTOR)"

Near Deep Woods Dr, Seguin, TX 78155
Jonathan M.

Jonathan M.

MICROWAVE GE PEB7227AN1DD "Arrived on site for microwave that was not heating. Inspected unit and work area. Tested unit and found no heat but unit was otherwise working. Tested magnetron, mag thermostat ,capacitor, and diode. Diode was not draining capacitor. Replaced diode and tested unit. Unit would still not heat. Replaced magnetron and tested unit. Unit is working as designed. Call complete."

Near Wildflower, McGregor, TX 76657
Eman J.

Eman J.

RANGE KITCHENAID KGSS907SSS01 Arrived onsite for range not sparking. Tested system. Found module faulty. Replaced module. Tested system. Everything works as designed.

Near Bowie St, Austin, TX 78703
Andy  B.

Andy B.

REFRIGERATOR GE GSHS6KGZBCSS Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WR30X10093 (icemaker asm)

Near Live Oak, Elgin, TX 78621
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site and tested operation. Found ice maker over flowing from left side of ice mold. Found ice maker not sitting level in housing. Installed new ice maker due to water in motor housing. Tested operation and found unit working properly. Job complete

Near N Rawhide Trail, Liberty Hill, TX 78642
Richard P.

Richard P.

OVEN KITCHENAID KODE500ESS04 Arrived onsite for the oven lights flickering. Ran diagnostics and found that the control board was the issue. Replaced control and oven tested good . Complete

Near Leaping Holly St, San Marcos, TX 78666
Eman J.

Eman J.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for previous diagnosed parts. Replaced console and control electric. Tested system. Still no power. Tested power cable at junction box. Not getting any power to power cable. Customer dishwasher is on a switch also. Advised customer to contract someone about his power issue. Job complete.

Near Tom Miller St, Austin, TX 78723
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not heating properly and long dry times. Found Weedwhacker line stuck in blower wheel housing, also high limit thermostat had blown. Removed line and replace thermostat. Tested unit, have a good airflow and is heating. No lint build up at time of service. Job complete ."

Near Old 71, Cedar Creek, TX 78612
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT780SAEM0 Arrived onsite for the dishwasher not washing. Ran diagnostics and found that the sump and pump motor is no good. Ordering parts office to reschedule. ; ordrng 1 WPW10605057 (pump and motor assy)

Near Deerwood Dr, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher door not shutting. Inspected unit and work area. Found door rubbing right side of tub. Found unit unleveled, leveled unit. Tested door operation several times tested good. Put unit in diagnostics ran with no error codes. tested operation and all tested good. No leaks detected."

Near Positano Pass, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site to install previously diagnosed FC door. Removed failed part and replaced with new. Tested and inspected unit and found door mis molded and will not close properly. Attempted to make adjustments with no success. Part is defective and will need to order new door. Reinstalled old door so customer can use. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW11025559 (dor-fip) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Arial Dr, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived to inspect freezer closing issues.Inspected and found an ice buildup underneath the door causing it not to close.I cleared the ice buildup and unit now closes properly.All water lines were dry at the time of service.Job complete

Near Skyline Spur, Georgetown, TX 78628
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTM604KPS0 Arrived onsite for dishwasher rack getting stuck on spray arm. Upon inspection I found that the top of the DW tub was sinking down causing the spray arm to be too low and get stuck on the rack. I pushed the tub ceiling back up into place but I could not get the spray arm to spin freely. It gets stuck on the tub ceiling. I called tech line to report my findings. They suggested a tub job with SR# 7728111867. Customer would like to reach out to their retailer about getting the unit replaced but I will order tub job just Incase. Ordering (W11120458) tub assembly (W11345228) sump and motor assembly (W11268090) left adjuster (W11268086) right adjuster. Office to reschedule.; ordrng 1 W11120458 (TUB ASSEMBLY ) and 1 W11268086 (RIGHT ADJUSTER ) and 1 W11268090 (LEFT ADJUSTER ) and 1 W11345228 (SUMP AND MOTOR )

Near Cascada Lane, Round Rock, TX 78681
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW3830IM00 "Arrived on site to replace door handle. Replaced handle, tested unit, unit test good. Job complete"

Near Carranzo Dr, Austin, TX 78735
James C.

James C.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site and tested operation. Found center burner and front right burner correct flame size. Adjusted right rear and both left burner to correct flame height. Unit tests good. Job complete

Near Cole Dr, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG510S0AS1 "Arrived on site to test control board broken. Found control board frame broken, board fallen into panel.

Near Villita Avenida, Austin, TX 78741
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is not responding to controls. Found water in a state of reset after power outage. Reset control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Segovia Way, Pflugerville, TX 78660
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to inspect fridge for leaking dispenser, upon inspection found the valve not closing allowing for leak. Replaced valve and tested, no issues found. Complete"

Near Anthem Ln, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found customer has defrosted refrigerator. Replaced evaporator motor ensured thermistor is in the correct location. Took one picture.Replaced UI , and all control boards. Recommended a customer allow refrigerator 24 to 36 hours to cool down, call water leaks from connections at time of service, job complete"

Near Enchanted Woods Trail, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived on site for defective optics. Replaced defective optics power cycled unit tested optics unit working as designed.

Near Chloes Bloom Bend, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Arrived on site for no cool. Compressor and fans running,removed evaporator cover found partial frost pattern diagnosed leak in system.

Near Canfield Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

VENTHOOD JENN-AIR JXU9136HP2 Arrived onsite for vent not working. Opened top control panel and inspected wiring and verified control switch was wired properly. Traced wires and found capacitor terminal disconnected. Reconnected capacitor. Tested operation of vent all tested good vent could change speeds and worked.

Near Deep Pocket Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and replaced parts recommended by tech line on previous visit, homeowner has been able to wash clothes since previous visit successfully. Ran all functions after replacement washer is operating properly. No water leaks from connections at time of service, job complete"

Near Leadtree Loop, Mustang Ridge, TX 78610
James C.

James C.

RANGE WHIRLPOOL WFE505W0JZ0 Arrived on site and tested operation. Found oven warm and broiled element hot. Accessed components and found broil harness shorted to ground which has caused broil relay to weld contacts together. Corrected harness routing and installed new control. Tested operation and found unit working properly. Job complete

Near Brooks Mill Rd, Bertram, TX 78605
Richard P.

Richard P.

DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found no leaks. Customer stated that they would see water filling up inside the sump. I looked under the kitchen sink and found that the customer has an RO system and the RO drain is tied into dishwasher drain line. Causing water to back flow into sump and when it filled up with water it leaked out of the dishwasher. Advised customer to have the RO drain line relocated. Complete

Near Laurel Ridge, San Marcos, TX 78666
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for unit not cleaning dishes properly.. Customer says unit is working with no issues. Job complete

Near Hub Dr, Wimberley, TX 78676
Richard P.

Richard P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for the washer not working. Replaced control and panel control and washer tested fine

Near Bartlett Dr W, Buda, TX 78610
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the icemaker working in the FC. I found the FC temp at -2 degrees and the RC temp at 43 degrees. I found air coming thru the dampener. I checked the air return and found it clear but the RC temp was dropping very slowly after the door had been opened. Upon further inspection I found the air duct deflector by the evaporator not installed correctly affecting the air flow to the RC. I installed the deflector correctly and tested the temps again. The FC was at -2 and the RC temp started dropping rapidly. I explained to the customer that this should solve their cooling issue. The customer has a thermometer in the RC and will check it after a couple of hours to let us know if the temp isn’t at set point. Call complete.

Near Oak Branch Dr, Georgetown, TX 78633
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite for ice maker not making ice and unit turning off randomly. Upon inspection I found a pint of ice cream wedged between the freezer drawer and evap cover. I found a block of ice built up around the FC evap fan and bi metal. I also found the RC section evap cover frosted over which could have been caused by the ice cream rendering the door to not shut all the way. This could contribute to the frost build up. Ordering the evap harness and thermistors for return visit to remedy defrost issue just Incase. Ordering (WPW10277799) ; ordrng 1 WPW10277799 (harns-wire)

Near Stiles Cove, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for door not closing. Found broken door latch. Replaced door latch. Tested unit door functions properly. Job complete.

Near Dark Horse Ln, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for freezer light not on. Found LED light module in freezer and failed. Replaced light module, tested and freezer light is coming on. No water leaks detected at time of service.job complete ."

Near Campfire Way, Smithville, TX 78957
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE507ESS "Arrived on site for customer complaint of electric smell when using top oven, found a lot of thick burned on material on bottom of upper oven, I removed what I could and tested the oven, at 300 degrees as soon as I opened the door, the smell was like burnt plastic. I instructed customer to clean unit

Near Catamaran Dr, Spicewood, TX 78669
Jacob S.

Jacob S.

WASHER WHIRLPOOL MVWB835DW4 Arrived onsite for unit having broken hinge. Looked at unit. Found that lid needs to be replaced. Customer will call back if service is requested.

Near Lacey Oak Loop, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found during the spin cycle basket is spinning eccentric. Customer elected to not continue attempting repair, job complete"

Near Gaines Mill Ln, Austin, TX 78745
Noah D.

Noah D.

COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting, upon inspection found the control board fried and needing to be replaced, ordering control board. 2MAN 2HOURS. Office to reschedule ; ordrng 1 00619016 (CONTROL ) and 1 2HOUR (2HOUR) and 1 2MAN (2MAN) and 1 AUTHO (AUTHO )"

Near Otter Way, New Braunfels, TX 78132
Wesley P.

Wesley P.

DRYER MAYTAG MGD7230HW0 Arrived onsite and used the gas valve to report function. Unit is now operating as designed. Found possible faulty gas shut off at wall to be contributing to the initial problem. All checks good. Advised customer on use and care.

Near Greystone Dr, Austin, TX 78731
Eman J.

Eman J.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived onsite for ice machine not ,sling ice. Tested system. Found nothing wrong. Everything works as designed. Job complete."

Near Meriden Ln, Austin, TX 78703
Jacob S.

Jacob S.

RANGE WHIRLPOOL WEE750H0HW1 Arrived onsite to replace bulb. Replaced bulb. Tested unit. Unit test good. No issues at this time. Job complete

Near Lone Man Mountain Rd, Wimberley, TX 78676
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite for refrigerator not cooling. Tested system. Found compressor faulty. System requires a ss. Ordering compressor W10780378, evaporator WPW10239732 and drier W11179385. Office please reschedule. ; ordrng 1 W10780378 (compressor) and 1 W11179385 (drier-tube) and 1 WPW10239732 (evaporator)"

Near Aldrich St, Austin, TX 78723
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to test oven clicking. Test unit, found bad igniter bake. Replaced igniter bake. Test unit, unit heating to 350. No leaks present at this time job complete."

Near Lawrence St, Austin, TX 78741
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not drying clothes. Tested and inspected unit and found issues with fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. Did find poor air flow due to house venting. Instructed customer that house venting will need to be cleaned. No other repairs are needed at this time.

Near Amber Stream Ln, Manor, TX 78653
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site today does a washing machine that is not cycling. Tested unit and found failed lid latch assembly.

Near Reggie Jackson Trail, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for rattling noise. Found debris in fan motor. Removed debris and tested unit. Unit does not make noise. Job complete.

Near Loch Lommond St, Austin, TX 78749
David S.

David S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for fridge having ice build up on the fresh food section evaporator. I inspected the unit and work area. I found the unit in adaptive defrost, I changed it to basic defrost, so it will defrost every 8 hours. I tested the bi-metal, thermistors, both evap fans, and the heating element. All are working as designed or come on when called for. I gained access to the drain tube and found a restriction in the drain tube. I cleared the restriction. And seals the drain tube to the cabinet of the fridge to prevent an air leak.I spoke with customer about defrosting the unit. I explained to pull the unit out of the cabinet, place a towel in the freezer bottom and fresh food bottom, and than place towels on all four sides of the fridge. I recommend leaving the fridge off and the doors open for 24 hours to defrost the unit. No water leaks detected. Job complete."

Near Walsh Dr, Round Rock, TX 78681
David S.

David S.

FREEZER WHIRLPOOL WRS973CIDM00 "Arrived on site for fridge not keeping temperature. I spoke with customer, they stated the the fridge over the weekend was not cooling at all, and than it started to work and make ice again a couple of days later. I inspected the unit and work area. I checked all the thermistors, evaporator fans, bi-metal and heater. All are working properly. I inspected the compressor and condenser fan. I found the compressor operating as designed and the fan working. Customer also stated the ic dispenser was not working. I disassembled the ice dispenser and found ice stoping the gear from engaging. I removed the ice and found the cube and crushed ice functions working. While I was testing the icemaker the unit went through a defrost cycle. I did a temp test in the freezer and found the temperature dropping and got to below 16 degrees. Unit ism operating as designed. No water leaks detected.

Near Orange Flower, Austin, TX 78729
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to finish putting parts on new tub. Put parts on tub. Tested unit. Unit test good. But found a crack at the bottom of tub at the back. Tub is leaking water. Called Techline. Suggested to have customer call customer service to hopefully resolve issue. Got SR#7728117723

Near Lakewood Cir, Wimberley, TX 78676
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of unit not washing, found error codes F4e3 f7e1, found failed wash motor, ordering pump/motor assembly. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)"

Near Hazy Hills Loop, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

OVEN MAYTAG MET8800FZ0 "Arrived on site for oven that has enamel coming off in the top oven. Inspected unit and work area. Found a chunk of liner that had broken off that is half an inch wide and 8 inches long. I called Techline and spoke to Rick SR# 7728116943. He reached out via video to take pictures and designate what or if repairs would be done.

Near Co Rd 107, Gatesville, TX 76528
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for improper flames . Found lots of soot build up on burner caps and in oven . Unit has never been converter to LP . Will need to confirm with office on coverage . Will need top burner LP And oven lp conversion kits . No gas leaks detected at time of service . ; ordrng 1 W11087486 (spud-orfce) and 1 W11126047 (spud-orfce)

Near Red Hollow Ln, Smithville, TX 78957
Eman J.

Eman J.

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for washer. Got to office was informed that customer washer now works. Job complete.

Near Algarita Ave, Austin, TX 78704
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site to install previously diagnosed pump motor assembly and rollers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Old Coupland Rd, Taylor, TX 76574
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KSSC48QMS01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that the compressor and condenser fan motor are not coming on. Found that there is a faulty control board. ; ordrng 1 W10823805 (cntrl-elec)

Near Western Oaks, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect ice container shaft and plate issues.Found the ice was clumped in the ice container, causing the auger shaft to dislodge from the auger.Will return with the auger motor. Ordering the shaft, plate and ice container, which is PSP item.Office to reschedule with customer.; ordrng 1 W11129522 (ICE CONTAINER ) and 1 W11347435 (PLATE) and 1 WPW10347114 (SHAFT)"

Near Ascot St, Georgetown, TX 78626
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL KOCE507EBS06 Arrived onsite and installed new hinges solving the door latch problem. Unit is now operating as designed.

Near N Scout Island Cir, Austin, TX 78731
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not draining. I spoke to the customer about the units operation and found the unit is draining but it continually filling when not in use. I inspected the unit and work area. I found no voltage going to the fill valve hen in standby mode. I found the water pressure high and the valve no closing all the way. Customer pointed out spots on the front panel that are rust. I inspected the spots and found them to be rust spots. I spoke with customer about what kind of cleaner is being used on the panel, and they stated they are using stainless steel cleaner. I am order a fill valve W11175771, and front panel WPW10274902 to complete the repair.; ordrng 1 W11175771 (valve-inlt) and 1 WPW10274902 (panel)"

Near Ayinger Ln, Austin, TX 78728
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for refrigerator that still sweating in the dispenser area and leaking onto the floor. Inspected unit and work area. Replaced door and tested unit. Unit is working as designed. Call complete.

Near Comanche Dr, Gatesville, TX 76528
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to diagnose a dishwasher that appears to not be completing cycles. Tested all parts and components and found no mechanical failures with unit at this time. Did note sudsing during diagnostics indicating over sudsing during cycling. Advised homeowner on findings and best soaps and cleaning procedures for unit with soft water. Also advised if issue persists after following recommendations control may need to be replaced. All is working properly at this time. No leaks were found at time of service.

Near Vintage Dr, Round Rock, TX 78664
Jonathan M.

Jonathan M.

MICROWAVE FRIGIDAIRE FGMO205KFB Arrived on site for microwave that had a broken pushbutton. Inspected unit and work area. Tested unit and unit was working as designed. Customer advised that this was the first time it’s worked in the last three weeks. They advised the unit would basically get stuck inside and that the latch would work but that the button would not push back out. Remove top cover and push button assembly. Found spring had been warped and was potentially getting caught. Replace pushbutton spring and tested unit. Unit is working as designed. Call complete.

Near Escalera Dr, Belton, TX 76513
Scott  M.

Scott M.

REFRIGERATOR GE GYE18JSLKFSS Arrived on site for temps being off . Found customer had set unit to lowest settings . Also found tower is not sitting flush at bottom . Did find service pointer . Ordering kit per pointer . No water leaks detected at time of service. Please call to set return .; ordrng 1 WR14X24747 (gasket tower ff)

Near Kimo Ct, Bastrop, TX 78602
Brandon C.

Brandon C.

DISHWASHER GE Pdw9280n00ss "Arrived on site for customer complaint of unit not switching cycles, and not starting cycles, found failed keypad, ordering keypad. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WD34X11210 (keypad)"

Near Hillside Dr, Dripping Springs, TX 78620
Al R.

Al R.

ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived to inspect ice machine not working.Found the unit works properly, but the grid cutter is defective..All water lines were dry at the end of service.Job complete"

Near S College St, Georgetown, TX 78626
Noah D.

Noah D.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to inspect oven for bad smell, tested all functions and could find no “gas” smell, tested all functions and found no issue. Complete"

Near Coral Berry, , TX 78132
David S.

David S.

WASHER MAYTAG MHW5500FW0 "Arrived on site to install previous diagnosed part. I gained access to the old bellow and removed it. I replaced it with a new one. I reassembled the unit and ran it through a diagnostics cycle the unit operated as designed, no water leaks detected. Job complete."

Near Robbie Creek Cove, Austin, TX 78750
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area, found rinse aid dispenser empty. Performed diagnostics mode, no error codes. Monitored test cycleMeasured incoming water temperature at 120°. Measured amp draw to element and found at 7.0 amps. Tested for hot temperatures at end of test cycle. Spoke with customer user care guide. All tested good, no water leaks detected."

Near Bogata Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8500BX1 Arrived on site to test for leaking. Tested unit found leaks coming from diverter motor.Job complete.

Near Westwood Terrace, Austin, TX 78746
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found freezer at 51 degrees and fresh food at 38 degrees. Verified all connections and ran diagnostics. Unit operates properly in diagnostics but will not switch to freezer in normal operation. Unplugged unit and verified all connections. Plugged unit back in and tested. Unit operating properly. Job complete

Near Lakeside Dr, Burnet, TX 78611
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived onsite for refrigerator not cooling. Tested system. Everything works as designed both freezer and refrigerator are keeping recommended temp.

Near Philomena St, Austin, TX 78723
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for customer complaint of error codes and unit not working, found fan speed error, and miscommunication error of controls. I replaced ACU control and UI control, unit tested good."

Near Flowing Brook Dr, , TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of loose handle, found loose handle, I tightened handle, unit tested good."

Near Flowing Brook Dr, , TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Found fresh food evaporator floor with water/ice. Removed compressor cover found obstruction in drain tube,cleared drain tube removed ice and water from fresh food advised customer to defrost unit 24hrs to clear in liner.

Near Sumalt Gap Way, Briarcliff, TX 78669
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven that has a fan speed error code. Inspected unit and work area. Placed unit in service diagnostics and found the errors but they stayed it’s from 2017. Unit was made in 2019. I tested the unit in service diagnostics component activation tests and ran the upper fan high-speed and low-speed. Unit worked as designed. Tested lower fan speed and both tests ran as designed as well. Customer advised that the error was coming up when she was preheating her oven but sometimes would be right away and sometimes take a while before it came up. I put the unit on a 400° bake and unit heated up properly. I called Techline and spoke to TJ SR# 7728111542. He had me run a few tests and advised that the issue was either with the upper fan or the lower fan because the unit uses the lower fan as well during the upper bake. He advised to go ahead and replace both at the same time. Ordering two blowers and office will need to contact customer for a reschedu

Near Imogen Dr, Belton, TX 76513
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site to replace damaged panel, the new panel was damaged in box. ; ordrng 1 W11310029 (PANEL)"

Near VLG O THE HLS, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2

Near W 5th St, Austin, TX 78703
Jonathan M.

Jonathan M.

WASHER LG WM3997HWA Arrived on site for washer that won’t drain. Inspected unit and work area. Unit was full of water when I got here and try to run the drain. Heard a grinding sound. Removed water from unit and checked drain pump for obstructions. Found something metal stuck in the drain pump causing the impeller to strip. Was able to move the impeller by had without resistance..

Near Star Ln, Gatesville, TX 76528
Richard P.

Richard P.

OVEN KITCHENAID KODE300ESS04 Arrived onsite for the oven making a fan noise ran diagnostics and found that the convection fan was causing the issue. Need to replace convec fan motor and cover. Ordering parts office to reschedule ; ordrng 1 W11234761 (baffl-conv)

Near Skipping Cedar St, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site to inspect fridge for not making ice, upon inspection found the fill line clogged with ice, will need fill tube and valve to fix. Office to reschedule.; ordrng 1 RESEARCHICEMAKERFILLTUBE (RESEARCH ICE MAKER FILL TUBE )"

Near Montclair Dr, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Refer customer back to Whirlpool. Arrived on site and inspected icemaker production and found it is almost halfway to full line on bin. Homeowner states this is the production overnight, Customer is unhappy with ice production. Spoke with techline and they said this is normal production. Explained it to customer that there is nothing that can be done to improve ice production on this model.

Near Apricot Dr, Kyle, TX 78640
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived onsite and found panel to be resetting itself to January midnight on its own. Ordering console to repair, office to reschedule. ; ordrng 1 W11428578 (CONSOLE)"

Near Ionian Cove, Austin, TX 78730
Paul R.

Paul R.

DISHWASHER GE GDT655SSJ0SS Arrived onsite for a washer not drying again. I found the tub high limit tripped again. I reset the high limit and tested the unit in diagnostics. The unit was heating and working as designed. I tested the resistance of the thermistor from the control and found it correct. I found the control working as designed. I ran the machine and found it working as designed. I suspect loading issues causing the limit to trip and went over loading with the customer explaining to keep from loading large metal pots and pans in the lower rack above the tub where the high limit is. Call complete.

Near Sun City, TX 78628
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site for customer complaint of front right burner sparking after lit, called techline, found missing chokes on front right and left rear burner heads, ordering conversion kit according to TL. ordrng 1 W10810387 (cnvrsn-kit)"

Near Hazelnut Ct, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Arrived on site for customer complaint of unit leaking, and on site to replace parts ordered by previous tech, I found another leak coming from ice maker fill tube, need to order fill tube. ordrng 1 W11415785 (FILL TUBE ICE MAKER)"

Near Wynnpage Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL MZF34X16DW04 "Arrived on site to install previous diagnosed parts. Removed temperature thermistor, EVAP thermistor and control, and installed new. Powered on unit and tested operation all tested good no sign of leaks detected. Found customer had digital thermometer explained to customer that was not accurate for temperature reading."

Near Bowen St, Leander, TX 78641
Eman J.

Eman J.

MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for microwave fan not working. Tested system. Found motor and control faulty. Replaced motor and control. System still isn’t working. Ordering harness W11350914.. ; ordrng 1 W11350914 (HARNESS)

Near Eragon Dr, , TX
Al R.

Al R.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect dishwasher not cleaning dishes.Ran diagnostics test mode and pump and motor 4/3 wash motor error code).Confirmed the complaint, motor didn’t work.Ordering W11085683 pump & motor.Needs more work ; ordrng 1 W11085683 (PUMP & MOTOR)"

Near Transit Dr, Killeen, TX 76543
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control and latch. Removed failed control and replaced with new, will need to order latch parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10678341 (spring) and 1 WP8524471 (actuator)"

Near Philomena St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for fresh food evaporator incased in ice. Called tech support per tech support will need to replace evaporator cover and run service pointer W11092686E ordering harness,cover and drip pan due to pan warped.; ordrng 1 WPW10277799 (HARNESS) and 1 WPW10501260 (COVER) and 1 WPW10537710 (DRIP PAN)"

Near Julian Alps, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51E Arrived on site to test unit for no power. Testunit and found bad thermal fuse. Test unit and unit heating correctly job complete

Near Rain Lily Dr, Austin, TX 78739
Richard P.

Richard P.

RANGE WHIRLPOOL WFE505W0HB2 "Arrived onsite for the oven LR, RR, LF burners not working. Upon arrival found error code F1E0 displaying on the oven which means internal board failure. DTook pictures and called office. Complete."

Near Goforth Rd, Kyle, TX 78640
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site , replaced freezer door, handle and screws . No water leaks detected . Job complete ."

Near N Lamar Blvd, Austin, TX 78752
Eman J.

Eman J.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer making noise. Tested system. Found screws loose on blower wheel. Tighten screws. Tested system. Everything works as designed. No noise present. Job complete.

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site today Conoce microwave that is not heating. Tested unit and found shorted capacitor and diode. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FVSS2 Arrived onsite for a dishwasher not heating or letting water in. I found the fill valve defective not opening but I did find the unit heating. I found an F1E1 stored error code and a relay on the control stuck. The control and fill valve need to be replaced.I replaced the main control and the fill valve. I tested the unit and found it working as designed. There were no water leaks present at the time of service. I did find the wall outlet under the sink defective and advised the customer to call an electrician. The customer had a water leak at sink that leaked into the junction box along with a detergent dispenser leaking behind the wall plate that damaged the wiring. I did not plug the power cord back into the receptacle. Call complete.

Near Lake Mountain Ln, Leander, TX 78641
David S.

David S.

MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site for microwave staying open and registering it’s closed. I inspected the unit and work area. I found the top switch in the back position. I pulled the interlock into the proper position, and the unit tripped the breaker. I gained access to the interlocks and found one of the switches intermittently failing, I replaced the switch and found no power to the unit. I inspected the fuses and found one of the fuses broken. I replaced the fuse with one I had on hand. I powered the unit back on and found the unit operating as designed. Unit is heating

Near Kennedy Grace Ln, Austin, TX 78728
James C.

James C.

DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site and to installed drain tube and valve. Upon removing unit from cabinets I found the top rear from center to left corner crushed and rolled seam gapped. Also found 3rd level rack stop broken and several dents to inner door panel along door gasket area. Unit is also missing mounting hardware which will be needed to keep unit from tipping over. All parts are expart and office will have to schedule for 2 hour repair. ; ordrng 1 CNOTE (2 HOURS) and 1 W11084874 (STOP) and 1 W11393130 (INNER DOOR) and 1 W11409866 (TUB) and 1 W11416362 (SUMP AND MOTOR) and 1 WP8269145 (brckt-mtg)

Near Scenic Dr, Horseshoe Bay, TX 78657
David S.

David S.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to install previous diagnosed parts. I gained access to the rotor stator assembly and removed the failed components. I installed the new rotor stator and reassembled the unit. I ran a diagnostics cycle and the unit operated as designed. No water leaks detected. Job complete.

Near Casiano Cove, Hutto, TX 78634
James C.

James C.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site and tested operation. Found sensors good and pumps working properly. Tested sealed system and found all working properly. Started cycle and unit began to produce ice properly. Customer will leave unit running and monitor for failure. If failure occurs unit will be left running so failed component can diagnosed. Issue is intermittent and takes a day or 2 to occur

Near US-281, Marble Falls, TX 78654
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTM354ESS Arrived onsite for dishwasher spray arm issue. Upon inspection I found the 3rd level spray arm had detached from the feed tube. I could not successfully replace just the spray arm so I replaced the feeder assembly which comes with the spray arm attached. Unit is working as designed. Job complete.

Near Rattlesnake Trail, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE GE JGP989BK2BB "Arrived on site to replace left front burner. Replaced burner, test unit. Unit igniting right away. Job complete."

Near Vailco Ln, Austin, TX 78738
Brandon C.

Brandon C.

FREEZER UNKNOWN RS3084SR1 "Arrived on site for customer complaint of trim falling off, I added epoxy to trim, unit tested good."

Near Spanish Oaks Club Blvd, Austin, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR GE DFE28JMKBES Arrived on site to install previously diagnosed part. Inspected unit and work area. Removed icebox door assembly and found the bottom hinge broken off and stuck inside the old icebox door. Removed hinge and tried to fix the door. Was not able to get hinge back on the door. Ordering left hand door and office will need to look up part and get authorization due to part being out of stock. Part number WR78X26304 will be needed (Dispenser Door).

Near S General Bruce Dr, Temple, TX 76504
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice door not sealing properly, I removed and replaced the ice door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bravo Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

RANGE JENN-AIR n/a "Arrived on site for range that is not heating in the oven. Inspected unit and work area. Tested unit and found the broiler working properly. Tested the baking element and found the igniter lighting but not pulling enough amp draw. Spoke with CS and he advised to replace part number 73001165.Call complete."

Near Austin Ave, Waco, TX 76710
David S.

David S.

DRYER KENMORE 110.668325 "Arrived on site to install previous diagnosed parts. I removed and installed a new door switch. I tested the unit, the light came on when the door was opened. It started to heat and tumble as designed.. Job complete"

Near Grand Ave Pkwy, Austin, TX 78728
Jonathan M.

Jonathan M.

WASHER GE GTW460ASJ8WW Rived on site for washing machine that would not a man’s through cycles. Inspected unit and work area. Placed unit in service diagnostics and found that the personality type had not been excepted by the control. Reprogrammed the unit and tested unit in a wash cycle. Unit is working as designed. Call complete.

Near Red Rock Dr, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site to inspect refrigerator water filter leaking. Upon further inspection, I disassembled the RC section and found that the filter nor the housing are leaking, but the RC evap drain tube is clogged and when the evap defrosts, the water has nowhere to go but into the bottom floor of the RC section. Using my steamer, I cleared the ice in the evap drip pan and cleared the drain tube. Using manufacturer approved silicone, I sealed the gap at the drain tube at the back of the unit. No water leaks observed during service, job completed."

Near Honey Comb Mesa, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JB36NXFXRE01 "Arrived on site for no ice. Per customers installers checked and water is supplied to unit,applied voltage to primary valve no water exiting,installed new valve same issue. Disconnected tubing going to valve no water,removed T shut off valve in front of unit and no water,diagnosed no water to refrigerator.

Near Trophy Point, New Braunfels, TX 78132
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived to inspect basic top mount refrigerator tripping the breaker.Found the refrigerator, microwave and washer are all on GFCI outlets.Customer to contact an electrician for repair.Job complete"

Near Yearwood Ln, Jarrell, TX 76537
Eman J.

Eman J.

REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived onsite for refrigerator leaking. Tested system. Found no leaks. Everything works as designed. Job complete.

Near Guadalupe St, Austin, TX 78701
Al R.

Al R.

REFRIGERATOR MAYTAG MF I2568AES Arrived to inspect freezer door handle issues.Confirmed the handle was broken.Removed and replaced it.Unit now works as designed.Customer satisfied.All water lines were dry at the time of service.Job complete

Near S Ridge Rd, Salado, TX 76571
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Arrived onsite for the refrigerator ice maker not working. Found that the ice maker was missing and was not installed. Installed new ice maker and tested good and water filled. Complete

Near Ponderosa Dr, New Braunfels, TX 78132
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for MW door issue. Upon inspection I found the MW door having trouble connecting to the right side switch causing the light to stay on. I manipulated the door slightly to lean in favor of the right side. After manipulation I cannot re create the issue the door connected and the light turned off 10/10 times. I advised the customer to give us a call back if issue persists. Job complete.

Near Alloro Dr, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and found icemaker has not been working but has started again this morning. Replaced icemaker and ran all tests in diagnostics. No water leaks detected at time of service, job complete"

Near Wild Basin Ledge, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for ice build up per service pointer installed new adapter kit that includes fan to help remove moisture in freezer. Customer had video of ice build up in fresh food. Per service pointer W11092686 secured thermistor to correct location on suction using foil tape and a zip tie secured cover with 4 screws checked drip pan good,secured evaporator to back wall using wall tabs and zip ties. Changed defrost setting g to basic. SEE STICKY NOTEAIG to cover parts and labor of adapterAUTHO S16360 to cover evaporator adjustments and repair"

Near Via Principale, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2269FRZ04 (Tg) Arrived on site for refrigerator for ice clumping in ice bin. Found icemaker funnel was solid with ice because styrofoam was clogging the holes. Removed ice and styrofoam from funnel and ice maker is working great now. Rest of unit was also working well and there were no leaks after repair. Call complete

Near Ronwood Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to test unit not washing. Tested unit, motor not working. Need to order sump and motor and return to replace. Ordering new sump and motor W11085683. Office to reschedule.; ordrng 1 W11085683 (SUMP AND MOTOR )"

Near Crosswater Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER UNKNOWN DD24SCTX9 N "Arrived on site for customer complaint of unit not powering on, found power getting to unit, ordering all electric components to ensure proper repair on next visit. ; ordrng 1 510854 (kit dd harness lower) and 1 511299P (CONTROL) and 1 511993P (kit wash ctrl p9 tw) and 1 512019 (kit module display d) and 1 524875 (harness ui one ph8) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Ranch Rd 1320, Johnson City, TX 78636
David S.

David S.

RANGE WHIRLPOOL WFE320M0EW2 "Arrived on site for oven not powering on. I inspected the unit and work area. I gained access to the junction and tested voltage. I am showing L2 to neutral is 123v and L1 to neutral is showing 0. I checked voltage at the wall and it showed the same thing. L1 feeds power to the control, that is why the control is not coming on. I advised the customer to call an electrician come out and look at the outlet and possibly the breaker."

Near Turtle Rock Rd, Austin, TX 78729
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDFE304DBL1 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Found standing water in bottom of dishwasher. Removed existing water. Found control panel not responding. Tested voltage to control board found 120 volts disconnected control panel and found unit not going into drain as designed to do with control panel disconnected. Found control board and panel still under warranty contacted claims department to verify. Quoted for control board, customer approved. Removed control and installed new found no response installed new control panel still no response. Tested resistance on drain pump and wash motor found within range disconnected OWI still no response, contacted whirlpool tech support spoke with Chris (7728106878) he stated would need to replace control and then power unit on and hook up each component individually to see what is shorting out control.; ordrng 2 W10866116 (CONTROL)s and 1 WPW10705575 (OWI)"

Near Starlight Trail, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the main control and the RC evaporator cover. I replaced the FC icemaker. The RC evaporator cover and main control are covered under technical service pointer W11376817A using S code S15330. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.

Near Primwood Path, Cedar Park, TX 78613
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite for dishwasher not draining. Upon inspection I found the drain pump failing to pump it would make a humming noise but not pump. I replaced the (WPW10348269) drain pump then found the drain hose coming out of the wall and going straight down to the bottom of the cabinet. I fixed the drain hose in a upright position towards the top of the under cabinet to the sink and back down to the disposal inlet port. The unit is draining and functioning as designed no leaks detected at time of service. Job complete

Near Hegarty Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived on site for refrigerator condensation. Tested and inspected unit and found failed gaps between cabinet and liner. Used adhesive to seal gaps. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Thumper Jack Ct, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived onsite to replace right door to unit. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete

Near Old Black Colony Rd, Buda, TX 78610
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker freezing due to water leak. Upon further inspection, the customer advised that water is leaking from the RC ice maker area and running down the bottom of the ice bin door and underneath the ice bin and freezing. I found the RC ice maker turned on. I removed the ice bin and found it dry underneath the bin. I attempted to remove the ice from the bin and found the ice frozen in one clump. I tested the ice door and it’s closing/sealing properly within 10 seconds. I checked the ice bin door gasket and it’s sealing against the fascia. Also checked the water level,in the ice maker and it’s good. I contacted techline and spoke to Mark and advised of the issue and my findings. Mark recommended to check voltage at the fascia heater at test 19 and check the ice box fan on test 36. I checked voltage and got 124V and checked continuity at the fascia heater and it checked good. Tested the icebox fan and it is ope

Near Shane Dr, Leander, TX 78641
Kayman B.

Kayman B.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived onsite for previously diagnostics parts replace. Replaced the console and tested unit. Unit is working as designed. I advised the customer to connect to WiFi, download the WiFi app and I left the whirlpool WiFi number. Job complete."

Near McCoy Loop, Austin, TX 78717
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect range not powering on.Confirmed the complaint and found the outside main breaker switch to the range was half way tripped.I turned it off, then back on and unit powered up and now works as designed.Customer satisfied.Job complete"

Near Thunder Creek Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB750YW1 "Arrived on site for dryer not heating performed diagnostics tested units voltage,found within range. Tested dryer found heating element not being activated. Dissembled unit tested fuses and element. Found heating element open. Removed failed heating element and installed new. Switch door opening at customer request tested operation all tested good.

Near Aldea St, Georgetown, TX 78633
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived to inspect dishwasher not filling with water.Found the water underneath the sink was off.Turned the valve on, tested the unit and unit tested as designed.Unit now works as designed.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Thunder Creek Dr, Killeen, TX 76549
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to install previously broken parts. Inspected unit and work area. Removed old freezer door and replaced with new freezer door. Silicone around the edges of the frame and gave the customer the nameplate because they were unsure whether or not they wanted to put it on the unit or not. Unit is working as designed. call complete.

Near Ridgeoak Dr, Belton, TX 76513
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KGCU467VSS01 Arrived on site to test ignitor continuing to ignite. Replaced LR ignitor and Lr burner igniting correctly. Found CF and RR igniters continue to ignite after ignition. Will need to order new ignitors W10833887 x3. Office to reschedule ; ordrng 3 W10833887 (SURFACE IGNITER )s

Near Empresa Dr, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect washer tripping the Arch Fault breaker.Customer advised he had an electrician come out and the electrical told the customer the house arch fault is CODE and nothing is wrong with the wiring. He told the electrician the washer is the issue.I asked the customer to show me the breaker box and I photographed the breaker box.The entire residence is arch fault minus 2 GFCI switches.I called whirlpool tech line and spoke with STERLINGSR# 7728109974.Provided customer with information to re connect with electrician to get microwave, washer and refrigerator all on regular breakers.Job complete"

Near Pintail Loop, College Station, TX 77845
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to diagnose a refrigerator that is not defrosting properly. Found RC evaporator partially frosted indicating air leak in unit or partial defrost failure. Replaced user interface and sealed drain tube and gaps in mullion with food grade silicone. All is working properly at this time. Homeowner will defrost unit for 24 hours prior to operation. No leaks were found at time of service.

Near Soma Cove, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 Will need actuator . ; ordrng 1 W10913953 (actuator)

Near Middle Fiskville Rd, Austin, TX 78751
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE404DSP0 "Arrived on site to to test unit leaking. Found leak, replaced pump and motor Tested unit, no leaks present and unit working as designed after replacement."

Near Sterling Panorama Terrace, Austin, TX 78738
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit not getting into spin mode. Tested unit. Found error code. Erased error code. Could not get lock to unlock the top. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete

Near Dixie Dr, Austin, TX 78744
Kevin B.

Kevin B.

WASHER LG WM3170CW "Arrived on site and inspected washer and found dispenser hose is leaking water A new one will be needed to correct the issue; ordrng 1 4738ER1004B (DISPENSER HOSE)"

Near Calhoun Canyon Loop, Austin, TX 78735
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not turning on. Test unit and found bad control board. Replaced board test unit and unit heating to 350 job complete.

Near Tenon Cove, Austin, TX 78748
Luis M.

Luis M.

FREEZER WHIRLPOOL WSZ57L18DM00 "Arrived on site for no cool. Powered unit on,compressor and fans not running,leds blinking from right to left on control,per customer control was replaced by homeowner. Unable to enter diagnostics,removed control unplugged harness to control at liner,reconnected harness unit powered on,compressor and fan powered on frost forming on evaporator,unit is cooling down.

Near Napoli, New Braunfels, TX 78132
James C.

James C.

WASHER WHIRLPOOL WTW4950XW3 Arrived on site and tested operation. Found loud bearing sound when unit spinning. Removed belt to verify if motor or gearcase. Found gearcase bearing has failed.

Near The Cape, Horseshoe Bay, TX 78657
Al R.

Al R.

REFRIGERATOR GE PSS26MSWASS Arrived to install previously ordered part.Replaced the evaporator fan motor.Reassembled and unit now operates as designed.Customer told to wait approximately 24 hours for the unit to reach optimal temperatures.Customer satisfied.Job complete

Near Hickory Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Arrived on site for customer complaint of no ice production, found UI control was reading ice bin full when there was no ice, called TL, checked wiring, wires looked good, found miscommunication between UI control and main control, I replaced UI control, ran ice harvest, unit dumped ice and filled with water, tested good, no leaks. SR # 7728104557"

Near Cox Rd, Blanco, TX 78606
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to complete repair. Installed a new housing ran diagnostics all test passed.

Near Park Bend Dr, New Braunfels, TX 78132
Eman J.

Eman J.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite for washer with broken suspension. Tested unit. Found tub ring broken. Ordering tub ring W10882109 and screw W10869499 reschedule customer; ordrng 1 W10869499 (screw) and 1 W10882109 (ring-tub)

Near Victory Dr, Austin, TX 78704
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4985EW0 Arrived onsite for unit running longer than usual in timed dry. Tested unit. Found that timer was not moving during timed drive. Replaced timer. Tested unit. Unit test good. No issues at this time. Job complete

Near Sabio Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HW3 Arrived on site at apartment 535 for microwave not heating. Performed diagnostics and tested heating operation. Found HV side not activating. Tested voltage to transform and found no voltage. Found failed control not sending voltage. Will need to replace control. ; ordrng 1 W10892389 (CNTRL ELEC)

Near River Bend, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived on site to install previous diagnosed parts. Inspected new door and no issues found. Inspected unit and work area. Removed failed door and control. Installed new. Flushed water through door. Tested dispenser. All tested good, no water leaks detected."

Near Madrid Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN JENN-AIR JDRP548HL00 Arrived on site to replace terminal block. Replaced terminal block and found white wire from power cord melted. Advised customer to buy new power cord test unit and unit test good. Disconnected unit due to white wire. Job complete

Near Delayne Dr, Austin, TX 78737
Eman J.

Eman J.

WASHER GE WCVH4800K2WW Arrived onsite for previous Diagnosed parts. Replaced pump drain. Tested system. Everything works as designed. No water leaks at time of service. Job complete.

Near Lawson Ln, Austin, TX 78702
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range with damaged cooktop. Inspected unit and found damaged cooktop. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Graymont Dr, Manor, TX 78653
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived onsite for freezer door stuck. Tested unit. Found that freezer door to unit was stuck. Could not open unit. Advised customer to allow unit to thaw for 48hrs. Change gaskets and slides orders valve as well. May not need to get replaced. ; ordrng 1 WPW10420083 (valve)

Near W William Cannon Dr, Austin, TX 78749

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