Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7531 customer reviews

Noah D.

Noah D.

WASHER ROPER RTW4516FW2 "Arrived on site to diagnose washer for not cycling, upon inspection found the washer filling and not locking, replaced control and lock and washer didn’t lock, tested pressure tube and found the control board drained correctly when blown in pressure tube so control works, checked along lines and found small holes. Ordering pressure hose. Office to reschedule ; ordrng 1 W10520039 (TUBE) and 1 W11170318 (CNTRL)"

Near Hard Luck Rd, Marion, TX 78124
David  Z.

David Z.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site to diagnose icemaker that was not making any ice. Attempted to power on unit and found it dead. Checked voltage at control and found no power to control. Checked outlet and verified we do have proper power at outlet. When checking the harness for power, could move wires and get the unit to power on for a moment, several times, showing a broken wire in the harness. Ordering 1 W11123917 wiring harness. ; ordrng 1 W11123917 (harness)"

Near Balcones Club Dr, Austin, TX 78750
Lou S.

Lou S.

OVEN WHIRLPOOL RBD305PVS02 "arrived on site to inspect wall oven not working. Upon further inspection, I found the display blank but the buttons on the membrane were functioning. I cycled the power to the unit and nothing changed. I found the main control containing the display is no longer available, but the control itself can e rebuilt. I am ordering a rebuilt control and CNOTE-LSO PER CUSTOMER REQUEST. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W10244191 (cntrl-elec REBUILD)"

Near Red Poppy Trail, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not working properly. Upon inspection found that the tub assembly was damaged and can not be used. Reordered tub assembly and office to reschedule ; ordrng 1 W10918779 (heater) and 1 W10921996 (TUB ASSEMBLY ) and 1 W11094464 (DAMPER SHOCKS)

Near Krueger Ln, Austin, TX 78723
Clif L.

Clif L.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace previously ordered parts for refrigerator. Found all fans operational at time of service. Replaced power supply control and Noted Center mullion not opening and closing properly causing air leak in unit. Mullion will need to be replaced to complete repairs. ; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W11122876 (rail-mulln)

Near Heppner Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KENMORE 795.7205911 "Arrived on site for no cool. Compressor making loud odd noise,removed unit from enclosure found piston hitting inner shell diagnosed a faulty compressor.

Near Hunters Pass, Austin, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived onsite and found some freezing condensation in freezer, seal is in excellent condition. Ordering door due to evidence of insufficient insulation. Advised customer on plan to replace door. All else checks good.; ordrng 1 W10849519 (dor-fip)"

Near Reliance Creek Dr, Austin, TX 78754
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and did not find any saved error codes, found heating element is disconnected and after correcting all function has returned to dishwasher. The water leaks from connections at time of service, job complete"

Near Vicenza Dr, Austin, TX 78739
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8540BW0 Arrived on site to diagnose a washing machine that will not drain. Found clothing debris blocking drain pump from receiving water. Removed debris from washer. Tested unit and found all is functioning properly at this time. No leaks were found at time of

Near Edson Ct, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite and provided customer instruct on temp and loading to prevent freezing of resevoir.

Near Sparhawk Terrace, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to install previously ordered part (UI) as directed to do so by Whirlpool Tech line.Installed the UI and unit simply hummed at the valve continuously and never filled the newly installed

Near Tres Vistas Ct, Salado, TX 76571
Kevin B.

Kevin B.

RANGE WHIRLPOOL WCG97US6HS00 Arrived on site and inspected cooktop and found griddle was warped I will need to be replaced. Customer also experiences left front and rear valves not turning issue is very intermittent. Will replace both of them to ensure correct operation.; ordrng 1 W10594392 (valve-gas) and 1 W10685483 (griddle) and 1 W11256503 (VALVE)

Near Vicenza Dr, Austin, TX 78739
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived to inspect damage in refrigerator section.Customer pointed out the damage to the return airflow inside refrigerator compartment.Confirmed the complaint and photographed the damaged area in SD pics.Called Whirlpool Tech line and spoke STEVE SR#7727289119Steve requested several things to fix the damaged cabinet, however the customer did not want the unit repaired.Customer to contact both Whirlpool and Home Depot for further.Job complete"

Near Windom Way, Georgetown, TX 78626
James C.

James C.

OVEN WHIRLPOOL WFG530S0ES1 Arrived on site and tested operation. Found oven operating properly and average temp of 354 when set to 350. Unable to duplicate failure at time of service. Job complete

Near Carlina Loop, Liberty Hill, TX 78642
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived onsite and found unit light bulb had gone out and there were no other issues. Advised customer on findings and that bulb should be replaced. All else checks good. Unit is now operating as designed.

Near Antioch Ave, Pflugerville, TX 78660
Noah D.

Noah D.

ICE MACHINE KITCHENAID KUIC15PLXS3 "Arrived on site to diagnose ice machine for not starting, upon inspection found the clean button stuck on, turned off UI and turned back on, ice machine started filling, tested all functions, compressor read at 2Amps, ice formed and spit out, all drains and recirculating pump worked, tested if exterior drain cause power outage, it did not.

Near Royal George Cir, McQueeney, TX 78123
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface panel and unplugged unit for a power cycle. Turn the unit back on and waited 20 minutes. Tested temperatures and watched unit get to 39 degrees in the RC section from 45 and the freezer went from 6 degrees to 1 degree. Unit is working as designed. Call complete.

Near Violet Dr, Waco, TX 76706
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no lights in both compartments . Replaced both fresh food and and freezer light . Light are now coming on as normal . No water leaks detected at time of service .

Near Swift Water Loop, Bastrop, TX 78602
Kevin B.

Kevin B.

OVEN JENN-AIR JDRP548HM00 Arrived on site and inspected range and found while inspecting console burner box has been damaged and hastily repaired. This is causing Console to not sit evenly and gapping is different on the left and right side. Took many pictures.

Near Gato del Sol Ave, Austin, TX 78737
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer not starting. Discovered the PTS button was not in position, causing the unit not to power on.Disassembled, corrected the issue and unit now operates as designed.Job complete"

Near Stonehaven Dr, Temple, TX 76502
Al R.

Al R.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived to inspect gas range not igniting.Confirmed the complaint and found both burner heads to be defective.Replaced both parts, tested and unit tested as designed.Job complete"

Near Cliffbrake Way, Georgetown, TX 78626
Robert J.

Robert J.

WASHER WHIRLPOOL WET4027HW0 Arrived onsite for washer being off balance. Ran diagnostics and found that the spin basket is out of round. Ordering new spin basket. Office to reschedule. ; ordrng 1 W10554251 (spin basket)

Near TX-71, Bee Cave, TX 78738
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range gasket issue. Tested and inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Antioch Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBFC42FTS00 "Arrived on site and inspected refrigerator and found freezer temperature is 6-8 degrees, took 1 picture. Found icemaker has failed and used a new one as a tester and found that water valve is operating properly when disconnected from icemaker water line. Another company has been on site several times and water line to icemaker keeps freezing. Replacing waterline Wouldn’t guarantee that it would not freeze again.

Near Scenic View Dr, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site to install previously diagnosed thermistor harness, damper, main control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Calima Cove, Round Rock, TX 78681
Jacob S.

Jacob S.

REFRIGERATOR MAYTAG MFI2665XEM7 Arrived onsite to replace part. Replaced parts. Still no power getting to fan motor. Called Techline. Walked me through the process to check for power. Found that no power getting through the wiring harness of the cabinet to power fan motor.

Near Carrington Dr, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found upper evaporator completely iced over due to miscommunication between controls and thermistors. This has caused complete defrost failure on upper evaporator and those parts will need to be replaced. Also noted RC door gasket torn. Gaskets will need to be replaced as well. 2 W10917313 (gasket-dor)s and 1 W11131873 (cntrl-elec) and 1 W11333076 (CONTROL)

Near Zachary's Run, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER BOSCH SHX7PT55UC/02 "arrived on site to install previously diagnosed and ordered parts. Due to the door spring/ropes failing, I removed and replaced both springs/ropes on the left and right sides and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."

Near S Ridge Cir, Georgetown, TX 78628
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a thumping noise. I disassembled the unit and found the back right roller was worn ad falling apart.I removed ad replaced (2) rollers, tension pulley,@;$ drive belt and cleaned lint out of the inside of the unit and tested. Unit is operating as designed and quietly. No lint observed at the end of service, job completed. Advised customer Er of the one year warranty on parts/labor."

Near Naranjo Dr, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site to replace dispenser assembly. Upon opening box for part found mounting tabs for dispenser lid broken. Dispenser will need to be re-ordered to complete repair. Office to order dispenser from factory stock and set return appointment.; ordrng 1 W11318755 (DISPENSER )

Near Smilser Ln, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CNEXY02 "Arrived on site for freezing in fresh food. Removed defective diffuser,installed an updated diffuser assembly,replaced thermistor powered unit on ran diagnostics unit working as designed.

Near Avenue H, Austin, TX 78751
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for a oven that the control panel selections are not responding. I found the oven not connected to WiFi and the customer didn’t have the app downloaded to their phone. I helped the customer get the app downloaded and the oven connected to WiFi. The oven is working as designed.Call complete.

Near Saddlespur Ln, Volente, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found failed ice dispenser motor and ice dispenser motor and harness going to motor burnt and smoking when calling for ice. Door and motor will need to be replaced to safely complete repairs. No water leaks present at time of service. Instructed not to use ice dispenser.

Near Central Commerce Ct, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived on site for customer complaint of ice door not closing, I found faulty motor and ice door, I replaced motor and ice door, unit tested good."

Near Glen Rock Dr, The Hills, TX 78738
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED6620HC1 Arrived onsite for unit giving F6E1 error code again. Called Techline. Said to replace both controls and wiring harness from control board to MCU. ; ordrng 1 W11160620 (WIRE INTERFACE ) and 1 W11351728 (UI-CONTROL) and 1 W11388022 (CONTROL BOARD )

Near Rundell Pl, Austin, TX 78704
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher with a door that is not closing properly. Found panel screw backed out after previous repair. Tightened all screws and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Lewisville Ln, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher that was not drying. Ran through diagnostic cycle and onLy found an F2E1 code present. Unit was fine through diag cycle. Saw that customer was not using a rinse agent. Advised customer they need to run hot water first, use their rinse agent, and utilize high temp options. Unit is working as designed, customer advised on use and care. No water leaks found at time of service. Call complete."

Near Avery Island Ave, Austin, TX 78727
David  Z.

David Z.

OVEN WHIRLPOOL KEBS177SSS04 Arrived on site to continue troubleshooting oven losing heat. Performed additional checks per Steve at tech line and found bake element was testing bad. Removed hidden bake element and installed new. Retested and unit is now holding and cycling properly.

Near Turkey Creek Dr, Austin, TX 78730
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for unit leaking . Found knock out in disposal still present . Removed knock out , unit is now able to drain . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."

Near Bastrop, TX 78602
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW0 Arrived onsite for the washer not spinning. Ran diagnostics and found that the clutch is not disengaging properly causing a noise during the spin cycle. Gear case will need to be changed out as well. Ordering clutch assembly schedule customer . ; ordrng 1 W10754448 (clutch)

Near Tierra Alta Cir, Del Valle, TX 78617
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHS120ESS1 Arrived onsite for microwave not heating. Ran diagnostics and found that the magnetron was not working. new magnetron capacitor and diode was installed. Tested unit and everything is working properly. Complete.

Near Delfino Cir, The Hills, TX 78738
Leonardo C.

Leonardo C.

RANGE FRIGIDAIRE FGIF3061NFF Arrived on site to test unit for f11 error. Found shorted key pad. Will need new control board 5304495522. ; ordrng 1 5304495522 (CONTROL BOARD )

Near E 11th St, Austin, TX 78702
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site and tested operation. Found magnetron not heating. Tested components and found magnetron has failed. Unit will need new magnetron capacitor and diode to repair. Installed new magnetron, capacitor and diode. Tested operation and found unit working properly. Job complete"

Near Carlina Loop, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for unit not dispensing water. Found water line had kinked when unit was pushed back into opening. Straightened water line and tested. Unit tests good. Job complete

Near Magona Trail, Georgetown, TX 78628
Noah D.

Noah D.

WASHER WHIRLPOOL WTW4850HW1 "Arrived on site to diagnose washer for not turning on, upon inspection found the long fill error code and the hot water valve off, changed settings to cold instead of warm and replaced control board for intermittent starting issue. All cycles worked. Job complete"

Near S Walnut Ave, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived onsite and corrected issue with slurping sound when freezer pressurizes due to air being sucked in through the p trap. Modified trap to correct issue. All checks good.

Near Canberra Trail, Austin, TX 78728
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite and found unit handle scuffed and that one had been sent already. Installed handle onsite. Unit is now cosmetically correct. All checks good.

Near Edwin Reinhardt Dr, Manor, TX 78653
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8040DW2 Arrived onsite for the washer with an error code. Ran diagnostics and found error code for lid latch. Tested lid latch and it’s not working properly. Replaced lid latch and tested good. Upon inspection found that the washer is in a shed and it’s leaning back causing the tub to hit the back of the washer. Advised customer to replace the broken boards causing the issue and level the washer. Complete

Near Vevey Dr, Del Valle, TX 78617
James C.

James C.

WASHER MAYTAG MVWB765FW3 Arrived on site and tested operation. Found gear case has failed and leaked oil out and damaged rotor. Installed new gear case and rotor and found new gear case defective due to the drive shaft is not long enough to go through basket. New gear case will have to be ordered to complete repair. ; ordrng 1 W11393685 (GEAR CASE)

Near Co Rd 200, Liberty Hill, TX 78642
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for the washer making a noise. Ran diagnostics and found that the drain pump was causing the noise and not draining properly. Replaced pump and washer tested fine and no leaks detected. Complete

Near Point Dr, Del Valle, TX 78617
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for no cool. Per customer unit worked for 2 days then stopped cooling. Removed evaporator cover,exposed all weld joints found no traces of dye,removed compressor cover,found no traces of dye. Called tech support,checked pressures,low side reading -18 high side @+90,ran video chat with Andy from tech support showed all weld joints,per tech support information being sent to product review team. SR#7727241328"

Near Cima Serena Dr, Austin, TX 78759
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to diagnose dishwasher, upon inspection found the pump not working, replaced pump and res tested. All functions returned, no leaks detected. Complete"

Near Emery Oak Ct, San Marcos, TX 78666
Richard P.

Richard P.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range control panel has dents. Upon inspection found that control panel has a dent. Replaced panel with new and oven worked just fine . Complete

Near Kyle, TX
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite for front left burner taking a little long to ignite. Tested unit. Found that burner did take longer than usual to ignite. Ordered parts. Rescheduled with customer. Customer has LBH. Customer would like AM time.; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head) and 1 WPW10515459 (igntr-surf)

Near Leadtree Loop, , TX 78610
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS0

Near Sunland Dr, Austin, TX 78748
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not working. Confirmed the complaint and removed and replaced the thermal fuse.Reassembled and unit tested as designed.Job complete

Near Zuni Cir, Fort Hood, TX 76544
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed door and attempted to replace with new. New door does not fit properly. Will have to order new door. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W10815695 (dor-fip ss)

Near Alton Pl, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for loud noise. Found loud noise from evaporator fan,replaced evaporator fan,added sealer around cover to prevent loud vibration noise. AUTHO

Near Magdelena Dr, Austin, TX 78735
Robert J.

Robert J.

WASHER ADMIRAL AAV7000AWW Arrived onsite to replace parts previously ordered. Installed new drain pump. Tested unit and everything is working properly. No leaks detected.Complete

Near Twisted Oaks Ln, Buda, TX 78610
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave turning off and on. Upon further inspection, the customer advised that the unit is working fine, but the venthood light burnt out and the base broke off inside the socket. I removed the base from the socket then inspected the main control and found the light relay had shorted. I removed and replaced the main control and tested. Unit is operating as designed. Job completed."

Near Hereford Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for no ice. Found frozen fill tube,removed icemaker found styrofoam stuck in fill cup on icemaker from manufacturing process. Cleared obstruction,cleared fill tube,ran icemaker through a harvest,water filled icemaker."

Near Austin, TX 78737
David  Z.

David Z.

DISHWASHER BOSCH SHXM63W55N "arrived on site to diagnose dishwasher leaking from the front door corner on the left side. Found door gasket felt a little pressed and flat, and was allowing a tiny bit of water to drip past. Installed new food sealing, and raised unit. Used leveling feet to lift the unit 1/4 inch. All is now working as designed, no water leaks found. Call complete."

Near China Garden Dr, Austin, TX 78730
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WOC75EC7HS01 "Arrived on site to replace faulty console, I replaced console, unit tested good."

Near Castlebay Dr, Briarcliff, TX 78669
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite to install previously diagnosed parts. Replaced door liner and retainer and tested unit in a 400 degree bake. Unit is working as designed. Call complete.

Near McCullough Loop, Temple, TX 76502
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for customer complaint of unit popping after lit, found faulty spark module, I replaced spark module, unit tested good."

Near Sunset Vista Circle, Spicewood, TX 78669
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH53520CS2 Arrived onsite to replace parts. Replaced parts. Microwave worked for a small amount of time of time. Called Techline. Got SR#7727201858 suggestion was service pointer W11245251. ordered part. Rescheduled ; ordrng 1 w11244490 (interlock)

Near Morts Pl, Manchaca, TX 78652
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WZF56R16DW00 "Arrived on site for freezer not cooling at all. Upon arrival found unit unplugged. Plugged unit in and found compressor running, evaporator fan running and all operations seems normal. Removed evaporator cover and found good frost pattern. Checked amp draw at compressor and found 0.91 all operations are normal. No water leaks present at time of service.

Near Flinn St, Hutto, TX 78634
Al R.

Al R.

WASHER LG 501PNWK0A689 Arrived to inspect front load washer leaking.Confirmed the complaint and and found the unit was leaking from the hose assembly in the back left portion of the machine.

Near Rock Mill Loop, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived onsite for refrigerator icemaker leaking. Ran diagnostics and found that the ice door seal is not working properly. Ordering parts. Office to reschedule. ; ordrng 1 WPW10577864 (door-ice) and 1 W11171728 (DOOR ICE TUB) and 1 WPW10347093 (ice container)

Near Primrose Dr, Kyle, TX 78640
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KOCE500ESS06 Arrived onsite and found unit housing cabinet has never been corrected. And the door issues have resulted from un level install. Advised customer on findings and directed that improvements could be made on function if cabinetry was corrected. Advised that cabinet should be corrected prior to any alignment adjustments be attempted.

Near Summerhill Cove, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR LG LFXC24796S/00 "Arrived on site for cooling issue and no ice. Checked temperature freezer reading 20° and slowly dropping. Removed cover found good frost pattern on evaporator, both fans running,reassembled,unit air flow entering icemaker housing,reset unit icemaker not harvesting,checked water connections good water flow from valve while bypassing icemaker. Diagnosed unit will need a new icemaker.

Near Oreilly Dr, Austin, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the valve was not working properly. Installed new valve and tested good. Complete

Near W 23rd St, Austin, TX 78705
David  Z.

David Z.

DISHWASHER WHIRLPOOL KUDL03IVWH3 "Arrived on site to diagnose dishwasher that was blinking control lights and would not run. On arrival tested the unit and it started and ran just fine with no issues at all. No problems are presenting themselves requiring a fix, all is working as designed.

Near Lime Stone Cir, Austin, TX 78731
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested unit for leaking at bottom of door. Ran diagnostics to test all functions and found no errors in memory. Unit ran full diagnostics with no leaks. Unable to duplicate failure at this time. Job complete

Near Hoot Owl Ln S, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to replace front glass. Replaced front glass test unit and unit test good.

Near Reindeer Dr, Austin, TX 78754
Clif L.

Clif L.

WASHER WHIRLPOOL MVWX655DW2 Arrived on site today no say washing machine that will not turn on. Found main control shorted. Office will need to set return date for control replacement due to part availability.; ordrng 1 W11419215 (CONTROL )

Near Gynerium Dr, Austin, TX 78717
Lou S.

Lou S.

OVEN WHIRLPOOL JKP70WM2WW "arrived on site to inspect oven fan noises. Upon further inspection, I turned the unit on and the fan came on but never made any unusual noises. Also found that the convection fan doesn’t work. I tested voltage at the convect fan and found no incoming voltage. I removed and replaced the blower fan and tested. Unit is operating as designed. I am ordering the main control CNOTE-LSO and office to schedule return service. ; ordrng 1 CNOTE (LSO) and 1 WB27T10921 (control oven)"

Near E Legend Oaks Dr, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site to diagnose refrigerator with no ice produced since last visit. On arrival inspected the ice bucket and found it was full. Customer said there was nothing there this morning, but it has since been making ice nonstop. Cycled unit and verified proper fill and cycle from icemaker. All is working as designed at this time. Line may have just had ice in it that melted with the warm temps, unit is in the garage. Call complete."

Near Southcross Rd, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of doors being damaged, I replaced fresh food section door ordered by previous tech and 1 LW10728959 (dor-fip)"

Near Agarita Rd, Austin, TX 78734
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8620HC0 "Arrived on site and inspected dryer and did not find any saved error codes. The rear of the dryer is now inaccessible a shelf has been installed that blocks access. Took picture. Exit temperatures on rear of dryer were recorded in December. Builder has replaced vent exit on the exterior of the building, homeowner could not confirm that they cleaned the vent run in the wall though. Spoke with tech line without current dryer exit temperatures they would not discuss the call further. Two technicians will be needed to diagnose dryer further."

Near Tinnin Ford Rd, Austin, TX 78741
Al R.

Al R.

DRYER WHIRLPOOL WED9750WW0 Arrived to inspect front load dryer not completing cycles.Discovered the user interface was also intermittent and would need to be replaced. The error was for the control and thermistor.

Near Roberts Cir, Georgetown, TX 78633
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and found no operation from unit and ui display blank. Turned breaker off and tested fuses. Found control thermal fuse has failed. Installed new and tested operation. Unit tests good. Job complete

Near Marys Creek Ln, Liberty Hill, TX 78642
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site for customer complaint of unit shutting itself off, found faulty drain pump, I replaced drain pump, unit tested good."

Near Masters Pkwy, Spicewood, TX 78669
Lou S.

Lou S.

DRYER WHIRLPOOL WED9400SU0 "arrived on site to inspect dryer not heating and time advancing. Upon further inspection, customer advised that they haven’t had the vents cleaned in a while. Using my vent test kit, I tested the airflow in the unit and it failed 3 times. I removed the vent hose from the back of the unit and it passed. I disassembled the unit and found a large amount of lint inside the unit. I tested the element, fuse, thermal cutoffs and sensors and only the element failed. I found the right front roller does not roll, the other 3 rollers and the tension pulley rollers barely move and the belt is beginning to fray. I removed and replaced the element, (4) rollers, tension pulley roller and drive belt. Cleaned lint out of unit and reassembled and tested. Unit is operating as designed. No lint at the end of service, job completed. Advised parts (replaced today) & labor have a one year warranty."

Near Royal Oak Dr, Georgetown, TX 78628
Scott  M.

Scott M.

RANGE FRIGIDAIRE FPGC3677RSB "Arrived on site ,replaced valve stem . Checked connections for any gas leaks . Tested burners all checked normal . No gas leaks detected at time of service . Job complete ."

Near Maple Dr, Cedar Creek, TX 78612
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher that will not turn on. Found loose power connection at control. Rewired control properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Atlanta Park Dr, Round Rock, TX 78681
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. Found leak coming from vent. Inspected vent and found vent opening on console has dip in it causing poor seal. Unit will need new console and seal. ; ordrng 1 W11095590 (console) and 1 WPW10254545 (gasket)

Near Liberty Hill, TX 78642
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for no cool fridge . Found uv die on evap and drain pan in freezer . Will need evap . Also ordering compressor ,service port , uv dryer , and weigh 3HRS . Please call to set return .; ordrng 1 SERVICEPORT and 1 WEIGH3HRS"

Near FM 969, Bastrop, TX 78602
James C.

James C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and found door gasket tearing apart just left of lower center seam. Called tech line and spoke to Joel #7727286330. Found lower plate in oven not seated properly causing hot spot on gasket. Corrected lower plate and installed new gasket. U it tests good. Job complete

Near Clove Hitch Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site for customer complaint of unit not working, I put unit into diagnostic mode and ran a test cycle, unit tested good at time of service, instructed customer to clean unit using dishwasher magic.

Near Single Peak Cove, Spicewood, TX 78669
James C.

James C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. Customer concerned with heat of door while unit in use. Inspected gasket and found gasket sagging and not making good contact. Installed new gasket. Also instructed customer that the door glass will get hot during use and is normal operation for this model. Called tech line and spoke to J.K. #7727288514

Near Orchard Park Dr, Liberty Hill, TX 78642
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LGUB2642LF2 "Arrived on site for customer complaint of unit not cooling in fresh food section, found evaporator fan motor to be faulty, ordering evaporator fan motor.ordrng 1 241509402 (motor)"

Near Strichen Dr, Briarcliff, TX 78669
Al R.

Al R.

OVEN WHIRLPOOL WOS11EM4EW01 Arrived to inspect heating issues.Confirmed the complaint and checked and verified the issue with my temperature sensor.I recalibrate the unit due to a recent power outage.Unit now works as designed.Job complete

Near Bremond, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Arrived on site for cooling complaint. Tested freezer temperature,temperature reading 4° in freezer,fresh food at 40° with setting at recommended. Adjusted thermistor location,added adhesive to large gaps between liner and cabinet."

Near St Stephens School Rd, Austin, TX 78746
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ET18NKXAN01 "Arrived to inspect refrigerator light issuesConfirmed the complaint and confirmed the 2 bulbs were working properly, but the switch was defective causing the lighting issue.

Near Mimosa St, Georgetown, TX 78626
Jonathan M.

Jonathan M.

FREEZER MAYTAG MZF34X16DW01 "Arrived on site for freezer that is not cooling. Inspected unit and work area. Found unit sitting at 79°F. Removed evaporator cover and found no frost pattern. Unit evaporator fan was running and compressor is running but no cool. Found unit hissing at the evaporator but could not find leak. Removed back cover at compressor and found the unit running hot. Took amp draw and found .414 amps being drawn from the compressor.

Near Rose St, Waco, TX 76704
Paul R.

Paul R.

WASHER MAYTAG MHW6630HW0 Arrived onsite for a washer to replace the previous diagnosed parts. I installed a vent deflector to stop the water leak. Call complete.

Near Floral Park Dr, Austin, TX 78759
Robert J.

Robert J.

RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for oven door not working properly. Upon inspection we found that the right hinge was broken. Replaced hinge and tested unit. Everything is working properly. Complete

Near Briarwood Ct, Kyle, TX 78640
Jonathan M.

Jonathan M.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. I called Techline and spoke to Brian about this issue and asked what he wanted me to do (SR # 7727241807). He advised to replace the console as a one time courtesy. However, if the problem comes back, they will readdress the issue and cannot promise Whirlpool will cover the unit due to warranty requirements. Replaced console and tested unit. Unit is working as designed. Call complete"

Near Spinnaker Ln, Belton, TX 76513
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP536HL00 Arrived on site to test unit for oven not working. Test unit and found bad buttons. Spoke with Nathan from whirpool and test unit and found same thing bad buttons. Will order new buttons W11090650 and W11090651 office to reschedule ; ordrng 1 LCONLY (LC ONLY ) and 1 W11090650 (BUTTON ) and 1 W11090651 (BUTTON )

Near Cibilo St, Lockhart, TX 78644
Clif L.

Clif L.

OVEN JENN-AIR JJW2830DP00 Arrived on site to diagnose an oven that is giving stuck key error code. Found faulty control panel. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Montebelluna Pl, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for unit registering door open. Tested all switches good,found broken screw holding right side glide to deli drawer causing glide to hang low and preventing bin from engaging switch. Added a new screw to glide assembly, tested door operation good. Ran diagnostics for no ice,weak air flow from ice box,frozen fill tube during fill and no errors on icemaker. Ran harvest test passed,ice dumped into bin,ran fill tube heater passed,water line defrosted,ran fill test passed."

Near Talbot Ln, Austin, TX 78746
Scott  M.

Scott M.

RANGE GE JGB720SEJ4SS Arrived on site for left front burner clicking when knob is in off position . Replaced switch HARNES . Unit is functioning normaly . No gas leaks detected at time of service . Job complete .

Near Old Potato Rd, Paige, TX 78659
Noah D.

Noah D.

DRYER MAYTAG MEDB765FW0 "Arrived on site to install latch for failure opening and closing, installed latch and retested, lint screen light turned off. Dryer started. Job complete"

Near White Cloud Dr, New Braunfels, TX 78130
Noah D.

Noah D.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for problems of freezing veggies, upon inspection found the baffle open and the fridge too cold, replaced baffle and thermistor. Retested all functions, baffle opened and closed, therm tested good. Complete"

Near E Rosemary Dr, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to diagnose a refrigerator that is not defrosting properly. Found freezer door not fully mounted after first repair causing an air leak in the unit. Tested defrost system at control and found all checks good. Reset door to proper position and insured proper seal. No further repairs are needed at this time and no leaks were found at time of service.

Near Bumble Bee Dr, Georgetown, TX 78628
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived onsite for unit making high pitch noise from time to time. Put unit in diagnostic mode. Tested unit. Couldn’t find issue or high pitch wine from unit

Near Nueces St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to install previously ordered parts to resolve intermittent dispensing issue. On install found a little ice building around the gaskets in the rear of the icemaker allowing cold air to leak and freeze the reservoir. Instead of replacing heater sealed the gasket air leak with some adhesive / tape. This should resolve the air leak. All is now working as designed.

Near Honeycomb Rock Cir, Austin, TX 78731
Robert J.

Robert J.

WASHER WHIRLPOOL MHW8200FW0 Arrived onsite to replace parts previously ordered. Installed new tub and rotor stator. Tested unit and everything is working properly. No leaks detected. Complete.

Near Golf Crest Ln, Lakeway, TX 78734
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW0 "Arrived on site to replace faulty gearcase and basket for unit getting off balance with no clothes inside basket, after replacing both parts, unit tested good. No leaks at time of service."

Near Cat Hollow Club Dr, Spicewood, TX 78669
Kevin B.

Kevin B.

VENTHOOD WHIRLPOOL KVWC956JSS0 "Arrived on site, new owners complaint to builder is that left light flickers on the lower setting. Disassembled light fixture and reset connection, job complete"

Near Mesa Verde Dr, Austin, TX 78737
Andy  B.

Andy B.

WASHER GE WCSR4170G3WW Arrived on site to install previously diagnosed timer control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Jacks Pond Rd, Austin, TX 78728
Scott  M.

Scott M.

REFRIGERATOR GE GSE25HMHEHES Arrived on site replaced freezer door . Also had to replace quick fit on water line connection on door from truck stock.Unit is not hooked up to water . Job complete .

Near Juniper St, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave still running after counting down to 0:00 called tech line and spoke Leon (SR# 7727287404) Made aware of issue and what was done. Was instructed to have customer hook unit up to WiFi and that updates sent by whirlpool should fix issue. Was instructed that if customer hooks up to WiFi and after about a week of being hooked up to WiFi problem continues to then replaced control. Instructed customer on this. No repairs are needed at this time.

Near Freeman Park Pl, Round Rock, TX 78665
Jonathan M.

Jonathan M.

DISHWASHER FRIGIDAIRE FFID2426TD2A Arrived on site for dishwasher that’s not washing dishes. Inspected unit and work area. Customer had no power to home due to power outage. Remove front panel and tested components from control. Found motor and valve within range. Tested door switch and found it within range. Replaced control and unit should work as designed. Cal complete.

Near US-84, Axtell, TX 76624
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW3 "Arrived on site and inspected washer and found it is not draining, found harness connection to drain pump isn’t secure and after correcting it is now operating properly. No water leaks detected at time of service, job complete"

Near Tamarron Blvd, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not draining and leaking. Test unit and found unit not draining making unit leak. Replaced drain motor test unit and unit test good job complete no leaks present at this time. Job complete

Near W 5th St, Austin, TX 78703
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site and installed UI panel with DZ which restored function. All checks good. Unit is now operating as designed. Advised Jorge on repair.

Near Domain Dr, Austin, TX 78758
Jonathan M.

Jonathan M.

COOKTOP FRIGIDAIRE FGEC3068US Arrived on site for cooktop that was broken. Inspected unit and work area. Found glass broken on the top left-hand corner. Replace cooktop and unit is working as designed. Call complete

Near W Waco Dr, Waco, TX 76710
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for the refrigerator not cooling. During the sealed system repair the new filter dryer had a restriction. During installation of another filter dryer the lock ring repair was unsuccessful and the aluminum line coming out from the liner had bent and the coupler is stuck onto the aluminum line.

Near W Slaughter Ln, Austin, TX 78748
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDB8200AWP1 Dropped off insulation to customer.

Near Eck Ln, Austin, TX 78734
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for customer complaint of unit having water stream down back, found tube needed replacing, I replaced tube, unit tested good."

Near Parkside Rd, The Hills, TX 78738
Jonathan M.

Jonathan M.

RANGE JENN-AIR W241 Arrived on site for oven that would not heat. Inspected unit and work area. Tested unit in a bag cycle and unit would not heat. Customer advised to the broiling element would kick on but not the heating element. Found heating element broken on the right side. Replaced heating element and tested unit. Unit is working as designed. Call complete.

Near N 26th St, Waco, TX 76708
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site and inspected ice machine and found water is cycling over evaporator plate but there is very little cooling, not enough to start ice production. No frost pattern is being formed. There is likely a refrigerant leak in the system. A new compressor and evaporator, Process stub and dryer would be needed to correct the issue.

Near Niederwald Dr, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived onsite for refrigerator leaking from the front. Ran diagnostics and found a leaking fitting when the water is dispensing from door. Reseated hoses and fitting. Tested and no leaks are detected at this time. Complete

Near Gaines Ct, Austin, TX 78735
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWC465HW2 Arrived on site for knocking noise . Found small amount of oil on spluch . Replaced gearcase . Ran diagnostics and test wash all checked normal . Nonwater leaks detected at time of service . Job complete .

Near N Lamar Blvd, Austin, TX 78753
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose dishes washer for not closing correctly. Upon inspection found the door didn’t have the resistance the customer would like, replaced springs and adjusted to make more resistance. Job complete"

Near Ancient Oak Way, San Marcos, TX 78666
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit giving a low flow code. Tested unit. Got F8E1 error code. Found that inlet valve is not working. Ordered parts. Rescheduled with customer. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322879 (cntrl-elec)

Near Thomas Jefferson St, Manor, TX 78653
James C.

James C.

OVEN WHIRLPOOL RBS305PVS03 Arrived on site and for F3E2 error. Customer stated the unit will pre heat then the bake element turns off but the broil element stays on. Tested control and found no visual failures. Ohmed harness and elements for shorts and found none. Unit has failed control causing broil relay to stick closed. Installed new control and tested operation. Unit tests good. Job complete

Near Buena Vista Dr, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer making noise. Checked for error codes and found F7-E9 locked rotor. Checked rotor and rotor is operating but is loose creating noise. Tighten rotor and tested unit. All operations are normal. No water leaks present at time of service.

Near N Farm to Market 1660, Hutto, TX 78634
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for UI control panel not working. Tested unit. Found that UI control was not working or displaying. Ordered parts. Rescheduled with customer. ; ordrng 1 W11239666 (cntrl-elec) and 1 W11293378 (cntrl-elec)

Near Bayberry Cir, , TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on site for water leaking. Found extension not fully inserted to fill cup on icemaker,installed extension to fill cup ran icemaker water filled icemaker with no leaks unit working as designed."

Near S 1st St, Austin, TX 78704
Paul R.

Paul R.

WASHER KENMORE 796.4147321 Arrived onsite for a washer making a loud noise during the operation mostly during spin. Ms stated the noise happens when the drain pump is running. I tested the unit and found the drain pump making the noise when under a load. The pump screen was cleaned and there was nothing in the impeller. The pump is working but is noisy. The pump would need to be replaced to solve the noise issue. The customer wants to keep using the machine for now and live with the noise.

Near Passionflower Pass, Cedar Park, TX 78613
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived onsite to replace part ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Lyndon B Johnson St, Manor, TX 78653
James C.

James C.

DISHWASHER FRIGIDAIRE FGID2466QW6A Arrived on site and tested operation. Found unit full of water and no power to dishwasher. Checked breakers and found to be on. Found light switch on wall off that turns power on and off to dishwasher. Turned switch on and tested operation. Unit tests good. Job complete

Near Cliffwood Dr, Georgetown, TX 78633
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site to diagnose fridge, upon inspection found the freezer lights out, replaced module and led board, lights returned. All functions tested and passed. Complete"

Near Skipping Cedar St, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for no cool. Found unit not defrosting,defrosted evaporator,ohmed heater,heater ohmed out good. Replaced the main control and defrost I’m bimetal,powered unit on checked air flow good. ; used 1 WPW10165425 (BIMETAL) from stock"

Near Golden Leaf Dr, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator freezer door has dents. Upon inspection found that the freezer has dents. Replaced freezer and door tested good. Complete

Near W 2nd St, Kyle, TX 78640
Al R.

Al R.

DISHWASHER BOSCH SHPM65Z55N/01 Arrived to inspect dishwasher not heating.Confirmed the complaint and removed and replaced the heat pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near County Rd 3421, Lampasas, TX 76550
Paul R.

Paul R.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for a dishwasher with long cycle times and shuts off in the middle of a cycle. I found no stored error codes in the machine. I found the unit completing the diagnostics cycle and working as designed. I explained to the customer that the controls could be causing the issue but it would not fail at this time.

Near Quanah Dr, Round Rock, TX 78681
David  Z.

David Z.

DISHWASHER FRIGIDAIRE FGID2466QF4A "Arrived on site to diagnose dishwasher that was not draining. Performed diagnostic and could hear unit running, but minimal draining. Removed 2 mounting screws that had been installed in the tub that were causing the door to hit and not properly close, causing intermittent function. Removed screws. Checked drain pump and found drain pump was fine with no obstructions. Checked in sink and found standing water in the garbage disposal, and the dishwasher drain hole was blocked with food. Cleared out garbage disposal and bored out stuck food in the drain hole. Advised customer Rose on keeping disposal cleaned out to avoid backing up into the DW. Was able to get unit to properly drain and run as designed. Unit is now working as designed and no water leaks were found.

Near Payne Ave, Austin, TX 78757
James C.

James C.

DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived on site and found cycle select and start cancel lights very dimly lit when unit in standby. Tested for faults and found none. Ran diagnostics and found all functions test good. Unit has failing ui. . Installed new console and tested operation. Found unit now working properly and all functions test good. Job complete

Near Four T Ranch Rd, Georgetown, TX 78633
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site to replace previously ordered parts for ice machine. Found sealed system fully operational and proper frost pattern on chill plate. Did note little to no water flow into unit caused by bad water valve and failed water level sensor. Circulation pump contains water level sensor and will need to be replaced along with water valve to complete repair.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W10897719 (valve) and 1 W11325175 (PUMP)

Near Oak Springs Cove, Round Rock, TX 78681
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite and found unit not starting wash loads. Found that control and drain pump were interacting to prevent good drain function. Replaced both parts and restored wash function. All checks good. Unit is now operating as designed.

Near Tallyho Trail, Austin, TX 78729
Noah D.

Noah D.

DRYER WHIRLPOOL WHD5090GW0 "Arrived on site to diagnose dryer not starting, upon inspection found 240. Volts to dryer, no UI power, replaced control board and retested, all functions returned. No problems found. Complete"

Near Wegner Rd, New Braunfels, TX 78132
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install time row and clamp, installed both parts and made sure all part are correct, no problems found. Job complete"

Near Prairie Bend, , TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for no freezer light and some fresh food lights are out . Found freezer light mod had failed . Replaced light ,all lights are now fuctioning . No water leaks detected at time of service . Job complete ."

Near Kimberlite Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to install previously diagnosed slides and ice maker. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Emory Fields Cove, Hutto, TX 78634
James C.

James C.

OVEN KITCHENAID KODE300ESS03 Arrived on site and installed new convection fan motor assembly. Tested operation and found unit working properly. Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site refrigerator FC ice buildup, tested and inspected unit and found failed controls, Brackets, extension, evaporator fan with harness, and evaporator cover.Defrosted some of the ice buildup and cleaned out extension with steam so customer can use unit. Customer is aware that unit will build up with ice more and could leak until repairs are made. Instructed customer to keep close eye on unit to prevent water damage risk. Customer signed waiver. Ordering needed parts. Authorization needed. Office to schedule return trip. 2 hour job.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10316760 (thermistor) and 1 W10513424 (cover-evap) and 1 W10668165 (gasket) and 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap), states that autho needed"

Near Elm Wood Dr, Elgin, TX 78621
Lou S.

Lou S.

WASHER MAYTAG MVWB865GW0 "arrived on site to inspect washer no water. Upon further inspection, I placed the unit in diagnostics showing error code F3E2, F8E1, F0E4. Clears the codes and continued with testing. In tests 1 & 2, the unit did not dispense water. I advised the customer of my findings and removed and replaced the inlet valve, level3d unit and retested. Unit operated as designed. No water leaks observed during service, job completed."

Near Cove, TX 77523
Paul R.

Paul R.

DRYER MAYTAG MDG4000BWW "Arrived onsite for a washer making a loud squeaking sound. I found the rollers, idler, and belt very worn.I replaced the rollers, idler pulley, and belt. I tested the unit and it is working as designed. Call complete."

Near Southern Cross Dr, Austin, TX 78717
Lou S.

Lou S.

VENTHOOD UNKNOWN WVU37UC6FS0 "arrived on site to inspect venthood noise/rattle. Upon further inspection, I turned the unit on and it immediately began to make a loud rattling/tapping noise. I removed the blower/wheel assembly and found an installation screw test was screwed too far down ad was making contact with the blower wheel causing the noise. I backed the screw out and reassembled the blower and tested. Unit is operating as designed. Job completed. Unit is a new home/vacant."

Near Splendor Ct, Leander, TX 78645
Andy  B.

Andy B.

DRYER MAYTAG MEDB835DC3 Arrived on site to install previously diagnosed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. Also Instructed customer on unit and vent cleaning. No other repairs are needed at this time.

Near Herrera Ct, Hutto, TX 78634
James C.

James C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new sensor. Tested operation and found unit working properly. Job complete

Near Liberty Hill, TX 78642
Andy  B.

Andy B.

RANGE AMANA ACR4303MFW2 Arrived on site to install previously diagnosed burners and switch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near County Line Rd, Elgin, TX 78621
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived onsite for refrigerator making noise. Spoke with customer and was shown a recording of the noise. Customer stated that the noise has not resurfaced recently. While onsite we could not duplicate the noise. Called tech line Sr 7727275789. They asked if refrigerator had any cooling issues and there are none. Instructed customer if noise returns to call office. Job complete

Near Sabio Dr, Austin, TX 78749
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site and found unit operating with good gasket seal, it did notice mullion to be covered in condensation. Mullion appears to be shorted. Ordering mullion and returning with brackets just in case. ; ordrng 1 W11084811 (rail-mulln)"

Near Mountain Laurel Ln, Austin, TX 78703
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL KVUB606DSS3 "Arrived on site for vent hood fan speed not working. Was instructed in notes to get photo of closing document to prove warranty. Took picture of closing document and sent to claims.

Near Alton Cove, Round Rock, TX 78665
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previously diagnosed parts. Replaced drain pan and tested drain pan with a cup of water to make sure the water would drain due to the bubble in the refrigerator liner underneath the drain pan. When pouring water over drain pan, most of the water took a while to drain but would drain. However, the unit was leaving beads of water along the way that would not drain fully. I tested it several other time with the same outcome. When pouring small amounts of water into the drain pan, the water would pool up until it had enough water weight to start moving towards the drain hole. I tried to adjust the evaporator assembly to give the drain pan a bigger slope but was unable to make the issue any better. Due to the concern about it not draining fully, I called Techline spoke to Rich Sr# 772727346. I advised him of my findings and asked if this would cause an issue in the future or not. He advised this would probably cause further iss

Near Stagecoach Trail, Temple, TX 76502
David  Z.

David Z.

DISHWASHER IKEA IUD8555DX3 "Arrived on site to diagnose a dishwasher that was not filling. Performed diagnostic. Found no error codes, but unit not filling. Checked voltage at inlet valve and found voltage, but no operation. Replaced inLet valve and retested. Unit is now filling and working as designed. No water leaks found at time of service. Call complete."

Near Steck Ave, Austin, TX 78759
Brandon C.

Brandon C.

RANGE GE JP989B0D6BB "Arrived on site for customer complaint of front left burner not shutting off, found faulty switch, I replaced switch and fan switch, unit tested good.

Near Crescent Bluff, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found no mechanical issues with dispenser system at this time. Advised homeowner on operation and child lock feature. No further repairs are needed and no leaks were found at time of service.

Near Windom Way, Georgetown, TX 78626
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL MFX2876DRM00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked temps in the RC=51 (on setting of 34j and FC=16 degrees. I disassembled the RC section and found the evaporator with no frost pattern. I disassembled the FC section and found the top left 3 coils with frost and nothing else. I checked and all fans are operating. Checked the compressor and it was extremely hot to touch as were the lines coming out of it. I advised the customer that the unit will need a sealed system repair and that the concession from the previous repairs still covered this repair.ordering the compressor, drier, access valve, RC evaporator, FC evaporator, FC Evap motor/harness, RC Evap cover, CNOTE-2HR JOB and office to schedule return service. Unit reassembled and not water leaks observed during service.; ordrng 1 8201675 (compressor) and 1 CNOTE (2 HOUR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11032800 (motor-evap) and 1 W11116006 (evaporator) a

Near N Ridge Cir, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 onnsite and found error codes for Long fill, overflow, inspected call valve and found it was constantly dripping. Removed valve and found screen is blocked by debris and grid. Replaced valve and showed apartment maintenance issue. If it happens again apartment will be responsible for the repair. No water leaks from connections at time of service, job complete"

Near Spyglass Dr, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for evaporator incased in ice. Found drip pan bowed,per tech support replaced drip pan and fan motor that included the defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. ; used 1 W10836964 (PAN DRIP) from stock"

Near Palisade Dr, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHX3AR7XUC Arrived on site to test unit for door not closing correctly. Test unit and found kickplate missing screws and coming forward hitting door and making door go up. Secured kickplate test unit and unit test good job complete.

Near Woodstone Square, Austin, TX 78703
Al R.

Al R.

MICROWAVE FRIGIDAIRE FGMO226NUFA

Near S US Hwy 281, , TX
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=18 degrees & RC=51 degrees. When I began to disassemble the RC section, I found a large block of ice on the Evap cover. I disassembled the FC section and inspected the evaporator and it had a good frost pattern. Once I removed the ice, I found the RC evaporator thermistor was corroded. I removed and replaced the evaporator motor harness and used foil tape and a ziptie to secure the thermistor. I removed and replaced the Hv Control and removed the back cover and found that the drain tube had a 1/8 inch gap between it and the chassis. I used manufacturer approved silicone to seal the gap. I ran test #4 in diagnostics and the unit operated as designed. Once I had the unit out of diagnostics, I found the unit beginning to cool and both evaporators had good frost patterns. Reassembled the unit. No water leaks observed during service, job completed."

Near Austin Blvd, Lago Vista, TX 78645
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Arrived on site for no ice and freezing food on top shelf . Ice maker went thru harvest but kept dying ice bin was full with no ice in it . Unit would fill as well . HARNES in door checked normal. Replaced maker . Ran test all checked normal . Found fresh food section set at 65 . Bumped up temps .No water leaks detected at time of service . Job complete .

Near Slayton Dr, Austin, TX 78753
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS Arrived onsite for oven display not working. Tested display and got no response at all from it. Replaced console and tested unit. Everything is working properly. Complete.

Near Veronese Dr, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on site and inspected refrigerator and found fill tube heater blue wire is broken. A new fill tube heater will be needed to correct the issue. If you have never done repair before speak with KB before attempting. Water leaks from connections at time of service; ordrng 2 W11366500 (FILL TUBE)s

Near Aspen Highlands Dr, Austin, TX 78746
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for washer not draining ran diagnostics and found that the drain pump was not working correctly. Changed drain pump and tested washer. Unit is now draining normally and no leaks detected at time of service. Job complete

Near W Slaughter Ln, Austin, TX 78749
Brandon C.

Brandon C.

WASHER MAYTAG MHW5500FW0 "Arrived on site for customer complaint of unit not agitating. I ran diagnostic test cycle, found f1e1 error code, load detected during clean cycle, I cleared error codes and ran test cycle, unit passed every test and is functioning as designed.

Near Adelanto Ct, Austin, TX 78738
Jonathan M.

Jonathan M.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site for washer that is leaking and the filter is stripped. Inspected unit and work area. Found filter stripped inside the pump case. Remove front panel and found water leaking from the filter connection into the case Replaced drain pump, case pump, and filter and tested unit. Unit is working as designed

Near Elk Creek St, Temple, TX 76504
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite and found latch failed. Replaced latch. Unit is now operating as designed. Advised owner on findings. All checks good.

Near Caswell Ave, Austin, TX 78751
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for refrigerator water dispenser working intermittently. Ran diagnostics and found found that the damper control is not working properly and allowing water lines to freeze. Ordering parts ; ordrng 1 WPW10594329 (control DAMPER) and 1 w10902214 (thermistor)

Near Bonniebrook Dr, Austin, TX 78735
James C.

James C.

WASHER MAYTAG MHW8630HW1 Arrived on site and installed new front. Tested operation and found unit working properly. Job complete

Near E Ridgewood Rd, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KODE500EBS01 Arrived onsite for an oven that will not heat after a self clean cycle was run and there was a power outage. I found the lower oven not heating. I explained to the customer that I suspect the lower oven TOD to be the problem The unit is working as designed. I advised mr to cover the hole in the bottom of the cabinet between the oven and lower drawer. Call complete.

Near Izoro Bend, Cedar Park, TX 78613
Al R.

Al R.

WASHER MAYTAG MVWB835DC4 Arrived to install previously ordered part.Removed and replaced the glass lid.Allowed the customer to test the lid.Job complete.Customer satisfied

Near Indian Camp Trail, Copperas Cove, TX 76522
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site and found pinched wire and unit flex tray motor stuck halfway through harvest but upon emoting icemaker reset to home position.

Near Indian Trail, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from the front of the unit at the bottom of the door. I opened the door and inspected inside the unit and found the upper spray arm sitting in the bottom rack. I advised the customer that this is more than likely the reason the unit is leaking and demonstrated to the customer what happens when the spray arms become disengaged. I re-installed the spray arm and placed the unit in diagnostics showing no error codes. Unit operated as designed. Customer advised they have a water softener. I made recommendations for use and care as well as detergent/rinse aid uses and types. No water leaks observed during service, job completed."

Near Belen Dr, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit leaking water when calling for water, found the ice maker fill valve was activating when pressing the water dispenser pad. Water would dispense as well as fill the ice maker at the same time. Ordering control boards and water valve. ; ordrng 1 W11330971 (CONTROL )"

Near Tallstar Dr, Lakeway, TX 78734
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for problems with washer, upon inspection found front console dead, replaced console and functions returned, tested all valves for leaks described, no leaks found, tested spin and drain , no problems found. Complete"

Near Springtown Way, San Marcos, TX 78666
Clif L.

Clif L.

WASHER WHIRLPOOL WRB322DMBM00 Arrived on site to replace previously ordered part for refrigerator. Prior to replacing heater found original part not plugged in after previous repair from homeowner. Rewired heater properly and verified operation. All checks good at this time. No leaks were found at time of service.

Near Sardinia Dr, Round Rock, TX 78665
Al R.

Al R.

DRYER AMANA NED4655EW1 "Arrived to inspect dryer not drying. Checked element, thermal fuse and cutoff. Also checked voltage at the outlet and unit.Issues were with the ventilation system.Customer will contact a service to get vents cleaned.Job complete Unit operates as designed"

Near Simone Dr, Killeen, TX 76543
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9750WW0 "Arrived on site and inspected dryer and found heating element has failed, after replacement it is now operating normally. Job complete"

Near Rockcliff Rd, Austin, TX 78746
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH31017HW3 "Arrived on site for microwave that is making a rattling sound. Inspected unit and work area. Was unable to replicate the issue immediately so I tried to remove the microwave from the cabinet. When trying to unbolt the mounting screws, I found one of those bolts improperly installed. Found several install issues but was unable to remove the microwave from the cabinet. Customer was given a microwave with venting and she has no vent in place for the air to go. She advised she was told by her home warranty company they would send a ventless microwave. Customer is going to contact the home warranty company to remove the microwave from the cabinet and will contact us back if further repairs needed. Call complete."

Near S Haven Dr, Hewitt, TX 76643
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived onsite for refrigerator not cooling. Ran diagnostics and found that the compressor and fans would run as long as the doors were open. Replaced both control and control UI and tested functionality. Refrigerator is now cooling with the doors closed. Job complete

Near Sparrow Ln, Kyle, TX 78640
Jacob S.

Jacob S.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite for timer knob broken to unit. Looked at unit. Saw that timer was broken. Replaced timer. Tested unit. Unit test good. No leaks at this time. Job complete

Near Lux St, Austin, TX 78721
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSS48QTX03 Arrived on site for no ice. Ran diagnostics on optics,optics failed diagnostics diagnosed unit will need new optic controls.; used 1 W10757851 (CONTROL ELECT) from stock"

Near Navidad Dr, Austin, TX 78735
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for customer complaint of unit not producing ice, found water valve had failed, quoted customer for valve, I installed valve, found new valve tested good, but recirculating pump would not circulate water. I replaced pump, unit tested good.

Near Stone Shadow Cove, Austin, TX 78734
Kevin B.

Kevin B.

DRYER MAYTAG MGDB835DW4 "Arrived on site and inspected dryer and did not find any saved error codes, currently user interface is operating normally. Clear lint screen light is a reminder and will always be on at the beginning of a cycle.

Near Angelwylde Dr, Austin, TX 78733
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose refrigerator that was frosting over in the RC again. Performed diagnostic and defrosted unit. Found that the unit was not draining at all, causing ice to build up on the Evap and scroll. Checked drain tube and found it was completely pinched shut/collapsed by foam and no water could escape.

Near Madison Ave, Austin, TX 78757
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 Arrived on site to replace control and water valve for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Independence Creek Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for unit not lighting. Tested unit. Found that igniter was not working. Replaced igniter. Tested unit. Unit test good. No leaks at this time. Job complete

Near Wapiti Rd, Buda, TX 78610
Noah D.

Noah D.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to diagnose one ice maker for not making ice, upon diagnosis called Techline and went through testing process, found high amps (3.15) to compressor and no movement to evap fan, ordering all sealed systems, NonUV dryer and fan. Office to reschedule Sr # 7727272129 ; ordrng 1 2315558 (CONDENSER ) and 1 W10218037 (EVAPORATOR ) and 1 W10460856 (HARNESS) and 1 W10536005 (COMPRESSOR ) and 1 W10847121 (NON UV ) and 1 W10913906 (ACCESS VALVE)"

Near Indian Moon Cove, New Braunfels, TX 78132
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for unit not sealing properly. Tested unit. Found that door seal was not sitting correctly. Adjusted door seal. Tested unit. Unit sealing as designed. Job complete

Near Bayberry Cir, , TX 78610
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to install previously ordered parts.Removed and replaced the high voltage board and user interface.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Preakness Cir, Copperas Cove, TX 76522
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE204DSS0 "arrived on site to install previously diagnosed and ordered part. Due to the element nuts being stripped out, I removed and replaced the element/nuts and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Bartlett Peak Dr, Georgetown, TX 78633

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