Near Spring Branch, TX 78070
Noah D
Job Details: 04/14/2020
REFRIGERATOR LG LSC27950SB "Arrived on site to inspect fridge for no ice and no light, upon inspection found the door switch non operational. Replaced switch and leveled door correctly, icemaker works but flap that opens to let out ice does not, ordering correct parts. Office to reschedule ; ordrng 1 3017JA2009C (DISPENSER PARTS) and 1 5007JA3006R (DOOR )"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for no cooling, upon inspection found the evap fan not running and power cycling the fridge. Talked to Techline and was advised to change our evap fan, changed out fan and retested. No problems found. Job complete"
Near Georgetown, TX 78628
Paul
Job Details: 04/14/2020
WASHER ESTATE TAWS700RQ3 "Arrived onsite for a washer that won’t advance, makes a brief humming noise, and then clicks and shuts off. I found the motor overload tripping. I found the start winding showing 7.6 ohms and the run winding showing 1.2 ohms. The run capacitor was within specs. The gear case is leaking oil. The motor and gear case need to be replaced.
Near Meadowlakes, TX 78654
James
Job Details: 04/14/2020
DOWNDRAFT JENN-AIR CVE3400W Arrived on site and installed element switches. Found after installing the harness shorted as well due to water getting into switches.
Near Lakeway, TX 78738
Brandon
Job Details: 04/14/2020
COOKTOP JENN-AIR JGCP436HL00 "Arrived on site for customer complaint of front right burner not lighting well, I found burner head needed adjusting, unit tested good."
Near Georgetown, TX 78626
Wesley
Job Details: 04/14/2020
DRYER GE DWSR483EG3WW Arrived onsite and found unit operating with broken belt. Replaced belt. Unit is now operating as designed.
Near Marble Falls, TX 78654
James
Job Details: 04/14/2020
WASHER MAYTAG MAV5758EWW (KD) Arrived on site and tested operation found no error codes. Ran cycle and noticed cold water valve not dispensing water properly. Removed cold water line and found plastic build up in connection. Removed contents and tested operation. Found unit working properly. Job complete
Near Manor, TX 78653
Scott
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site , replaced cam and belt . Ran calibration and diagnostics wash . Washer is no longer making noise . No water leaks detected . Job complete ."
Near Pflugerville, TX 78660
David S
Job Details: 04/14/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for error code F8E0. Inspected unit and work area. Found communication error codes and upper cooling fan error. I entered diagnostics and tested both the upper and lower fan, both came on fork high and low settings. Found unit not on WiFi. While inspecting the unit, the oven light kept turning itself on and off. I replaced the control hv. Explained to the customer that if the unit is not connected to WiFi, it will not work properly without receiving its updates. The unit will turn the light on and off, the time will jump or it will reset its self. I connected the unit to WiFi, and to the customer whirlpool app. We tested the light from the app and it comes in and off. Job complete."
Near Gatesville, TX 76528
Jonathan
Job Details: 04/14/2020
DISHWASHER BOSCH SHE4AP06UC/06 "Arrived on site for dishwasher that’s not draining. Inspected unit and work area. Unit still had water at the bottom of the dishwasher. Placed unit in a normal cycle and unit began to drain. Opened up dishwasher and found all water removed from the bottom of the dishwasher. Placed unit in service diagnostics and found zero error codes. I called Bosch Techline at 1:00pm and spoke to John (he advised they do not have file numbers but to mention the time we called). He had me check a few things and found the unit was not installed properly with the drain hose. The unit is draining into a sealed drain system with no airflow, causing intermittent issues. He advised they needed to fix the drain hose installation."
Near , TX 78681
David S
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for ice build up on the freezer light. Inspected unit and work area, found the unit out of level and the freezer gasket not sealing properly, form how it was stored. I remolded the freezer gasket using some silicone, and my steamer. Gasket is sealing properly now. I cleaned up the ice build up on the inside of the freezer. I also leveled the unit properly and ensured all the doors are sealing properly. Job complete."
Near Marble Falls, TX 78654
James
Job Details: 04/14/2020
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new dispenser and shocks. Tested operation and found unit working properly. Job complete
Near Austin, TX 78731
David
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to diagnose issue with ice not dispensing. Performed diagnostic and ran unit. Could visibly see a small water drip coming from fill tube, and ice is not coming out as individual cubes, but several stuck together. Replaced inlet valve to resolve water seep. Ran unit and you can hear a groan when dispensing, and the auger motor fork feels like it’s slipping off the bucket when dispensing. Need to order new ice bucket, auger motor, and auger fork. ordrng 1 W11185686 (ice-contnr) and 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)"
Near Leander, TX 78641
Lou
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and test3d the damper ad found it to be loud when the door is opening and closing. I removed and replaced the damper and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Paul
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator with the drain stopped up again and the water is coming out the door. I found the drain tube completely stopped up with rust from the drip pan deteriorating. The drip pan needs to be replaced. I removed the RC drain tube and cleaned it out..; ordrng 1 W11162078 (PAN-DRIP)
Near Manor, TX 78653
Scott
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site ,replaced harness and and control. Tested unit all checked normal . Job complete ."
Near Georgetown, TX 78626
Wesley
Job Details: 04/14/2020
REFRIGERATOR MAYTAG MFI2569VEM1
Near Austin, TX 78753
Scott
Job Details: 04/14/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for not draining . Talking to customer sometimes load is still wet at end . Found oil on stator and on cabinet walls . Only error code was stuck key . Ran diagnostics all buttons functioning properly . Ordering gear,case and clutch . No water leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 W10754448 (clutch) and 1 W11393685 (GEAR CASE )"
Near Killeen, TX 76549
Al
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE540H0ES0 Arrived to inspect range heating issues.Found the bake element didn’t have continuity therefore it was defective.Removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KSSO48FTX02 (KD)Arrived on site and tested operation found unit intermittently cutting off and on. Found control has failed. Unit will need control kit to repair. Installed new control kit tested operation found unit working properly. Job complete
Near Austin, TX 78754
Scott
Job Details: 04/14/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for oven lighting but after first pre heat oven will sometimes have a hard time lighting again .replaced igniter . Tested unit , oven is lighting but still having trouble lighting . Ordering regulator , bake harnes , . No gas leaks detected at time of service .; ordrng 1 W11161843 (BAKE HARNES ) and 1 WP8054078 (burnr-brlr) and 1 WP9758078 (burnr-oven) and 1 WPW10602001 (REGULATOR )"
Near Del Valle, TX 78617
Jacob
Job Details: 04/14/2020
WASHER MAYTAG MVWB765FW0 Arrived onsite to replace parts ordered by previous tech. Replaced control board. Tested unit in diagnostics mode and ran calibration. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78628
Wesley
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived on site and found unit operating with fill valve slow trickle into tub while idle. Ordering valve to repair. ; ordrng 1 W11175771 (FILL VALVE)"
Near Kyle, TX 78640
Brandon
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for customer complaint of scratches on water dispenser as well as shelf. I replaced water dispenser cover, ordering shelf to be sent to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 WP12744905 (door comp)"
Near Austin, TX 78746
Kevin
Job Details: 04/14/2020
OVEN KITCHENAID KODE300ESS04 "Arrived on site and inspected oven and found purple wire to upper oven sensor is disconnected from harness, took one picture. Also found broil element connector is not attached, took one picture. After reconnecting both preheated oven to 350° and it is working properly, job complete"
Near Austin, TX 78758
David
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previously diagnosed control to resolve light and RC no cool issue. Replaced control and retested. Unit kicked on immediately and began cooling, and all lights are working. All is working as designed. Call complete."
Near Round Rock, TX 78664
David S
Job Details: 04/14/2020
MICROWAVE BOSCH HMC80251UC/01 "Arrived on site to install previous diagnosed parts. Gained access to the control panel, and replaced new. Tested the unit, unit is operating as designed. The panel is visible.
Near Taylor, TX 76574
Andy
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed strike. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Paul
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for a refrigerator to replaced previous diagnosed parts. Replaced previous diagnosed parts. Tested unit and it’s working as designed. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/14/2020
WASHER WHIRLPOOL MVWB765FW2 "Arrived on site to install previous diagnosed parts. Found I was missing 4 screws(W11027980). Gained spaces to under the unit and installed the new rotor, stator and clutch. Ran a calibration cycle on the unit, and than ran an automatic test cycle, everything operated as designed . No water leaks detected. Job complete."
Near Austin, TX 78750
David
Job Details: 04/14/2020
DISHWASHER JENN-AIR JDB1250AWS "Arrived on site to diagnose dishwasher with door that was not latching. Performed diagnostic and checked latch. Found latch catch was broken and stuck in the engaged position and would not unlock. Replaced latch and retested. Door locks and works as intended at this time. No water leaks found. Call complete."
Near Harker Heights, TX 76548
Al
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to inspect led light issues.Found the 2 in the ceiling attached to the ice maker were defective.Removed and replaced both modules and unit began operating as designed.Customer satisfied.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Kevin
Job Details: 04/14/2020
MICROWAVE WHIRLPOOL MH6151XHQ0
Near Temple, TX 76502
Cliff
Job Details: 04/14/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWF Arrived on site to perform sealed system repair for refrigerator. Found sealed system leak at capillary connection to filter dryer. Replaced filter dryer and added process stub. Pulled unit in to vacuum and charged unit with manufacturers recommended amount of refrigerant. All is working properly at this time and no leaks were found after services were performed. No water connections present on unit.
Near Austin, TX 78733
Kevin
Job Details: 04/14/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site and inspected dishwasher and found saved error codes 6/4, 6/3. Found connector to float switch is off and after re-securing. Ran a diagnostic cycle and it completed properly. Found no drain loop in drain hose and dishwasher is leaning forward. Corrected drain hose and recommended that installation be corrected. Cabinet will need to be modified in order to have dishwasher leaning backwards slightly. No water leaks from connections at time of service, job complete."
Near Horseshoe Bay, TX 78657
James
Job Details: 04/14/2020
DISHWASHER MAYTAG MDB8989SHZ0 (KD) Arrived on site and found unit not draining. Upon further inspection I found the drain hose knockout in the disposal was not taken out . Took the knockout out and tested operation. Found unit working properly. No leaks at the time of service. Job complete.
Near Gatesville, TX 76528
Jonathan
Job Details: 04/14/2020
DRYER GE GTD75ECSL1WS Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced user interface control and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78746
Luis
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Different issue from prev repair Arrived on site for cooling complaint and water issues. Removed deli drawer found fresh food evaporator incased in ice diagnosed fresh food evaporator not defrosting,ordering new fan motor and thermistors. ; ordrng 2 W10316760 (THERMISTOR )s and 1 W11098695 (FAN SCROLL)"
Near Manor, TX 78653
Scott
Job Details: 04/14/2020
OVEN WHIRLPOOL AGR5330BAS3 "Arrived on site for oven not coming on . Found center of igniter broken out . Replaced igniter , unit is now preheating as normal . No gas leaks detected at time of service . Job complete ."
Near Temple, TX 76502
Jonathan
Job Details: 04/14/2020
WASHER MAYTAG MAV7600AWW "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced timer in control and tested unit. Unit still would not drain or span. Tested electrical components a motor windings and found improper readings. I called Techline and spoke to a Adrian (no SR#).He had me run several tests with the lid switch and motor and found the motor to be at fault. Ordering motor ; ordrng 1 WP21001950 (motor-drve)"
Near Round Rock, TX 78665
Andy
Job Details: 04/14/2020
COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site for cooktop clicking tested and inspected and found failed spark module and cracked knob. Removed failed spark module and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Salado, TX 76571
Cliff
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that is building ice around icebox seems. Found gaskets not sealing properly and icebox assembly. Ordering adapter kit and set return date.; ordrng 1 W10864518 (adapter)
Near Canyon Lake, TX 78133
Robert
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on job for complaints of no ice. Found the water pressure low causing fill tube to clog. Removed ice and instructed customer to have plumber correct pressure issue. No leaks detected at time of service.
Near Florence, TX 76527
Wesley
Job Details: 04/14/2020
RANGE LG LRE3193ST
Near Cedar Park, TX 78613
Lou
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL DU915PWPS2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button and nothing happened. I found the unit is hardwired and the switch turned off. Turned the switch on and still no response from the unit. Turned the power off and removed the junction box cover and found the neutral wire shorted. I attempted to re-wire the unit and got 122V, but the unit still does not respond.
Near Temple, TX 76502
Al
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE525S0HV1 "Arrived to inspect range not heating.Confirmed the top burners work, but the oven never powered on.Found the L2 (red) harness wire was burned and damaged, not allowing the unit to heat.Ordering W11449104.Needs more work ; ordrng 1 W11449104 (WIRE HARNESS WITH TERMINAL BLOCK )"
Near Liberty Hill, TX 78642
Wesley
Job Details: 04/14/2020
DRYER MAYTAG MED6400TQ0 Arrived onsite and found unit control failed. Replaced control All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/14/2020
VENTHOOD WHIRLPOOL UXT3030ADB2 "Arrived on site for no movement in vent fan, upon inspect found fan not turning, replaced fan and switch and retested, movement returned. Tested suction, working to specs. Job complete"
Near Fort Hood, TX 76544
Al
Job Details: 04/14/2020
DRYER WHIRLPOOL WED7500GC0 Arrived to install previously ordered parts.Called Whirlpool Tech line and spoke with MARK SR#7727573436Removed and replaced the inner and outer doors.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78724
Jacob
Job Details: 04/14/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for light to unit broken off and oven door seal has been ripped. Oven door seal has been ripped up and bulb was broken needs to be replaced along with socket. Ordered part. Rescheduled with customer.; ordrng 1 WPW10535778 (gaskt-door)
Near Georgetown, TX 78626
Paul
Job Details: 04/14/2020
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site for cooktop left top stove burner not lighting up. Tested the system found that the burner works if the knob is held down but won’t work correctly if knob isn’t held down. Switch harness needs to be replaced. Ordering parts research for switch harness. ; ordrng 1 PARTSRESEARCH (SWITCH HARNESS )
Near Pflugerville, TX 78660
David S
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for washer showing fault code LF. Inspected unit and work area. F3E2 Inlet water temperature fault, F0E3 Over load, F0E4 spin limited by water temperature, F8E1 long fill. Followed test #2 and found the resistance of the valve coil to be 1035 ohms, it supposed to read between 740 and 840 ohms. Tested both spin and agitation in manual test mode, tested good. Will have to replace the bad valve assembly to repair. Replaced the valve and tested resistance, resistance showed with in range. Ran unit through automatic test cycle, all tested good no water leaks detected."
Near Georgetown, TX 78628
Wesley
Job Details: 04/14/2020
WASHER LG WT1501CW/00 "Arrived on site and found unit door latch failure and de error code. Unable to test leak. Ordering control and latch to repair. Latch needed,. ; ordrng 1 EBF61215202 (LATCH) and 1 EBR80321807 (CONTROL)"
Near Hutto, TX 78634
Andy
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site to install previously diagnosed ice maker and valve. Removed failed parts and replaced with new. Tested unit and all operations are normal.No water leaks present at time of service
Near Weir, TX 78674
Andy
Job Details: 04/14/2020
DISHWASHER FRIGIDAIRE FFBD2406NB Arrived on site to install previously diagnosed spray arm. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Luis
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for missing shut off arm and extension. Installed a shut off arm and extension powered icemaker on,icemaker rna through a cycle and filled with water no leaks from icemaker"
Near Austin, TX 78756
Jacob
Job Details: 04/14/2020
DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite for unit leaking water. Took pictures of water damage to floor and cabinet before testing unit. Tested unit. Found that the unit needed to be re leveled. Leaking from the bottom left side of the door. Re leveled unit. Tested unit. Unit test good. No leaks at this time
Near Horseshoe Bay, TX 78657
James
Job Details: 04/14/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site and found fuse has failed. Found short in high voltage transformer that has caused the capacitor to fail as well as the magnetron. Upon further inspection found interlocks have failed as well due to direct short to ground. Unit will need new transformer, magnetron, capacitor and switches to repair. ; ordrng 1 5304509459 (SWITCH) and 2 5304509460 (SWITCH)s and 1 5304509476 (TRANSFORMER ) and 1 AUTHO (AUTHO)"
Near Austin, TX 78730
David
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KSSS48FTX00 "Arrived on site to diagnose a built in refrigerator that was not cooling in the RC well, then FC stopped cooling. Performed diagnostic and found no cooling in either compartment. Lights came on, but nothing else. Tried adjusting auI panel but it just blinks and shuts off and will not power up or function. At the bare minimum we will need a new UI panel to begin repair. Advised customer that additional parts may be necessary, but UI may resolve the issue. Ordering 1 WPW10468948 control box ; ordrng 1 WPW10468948 (contrl-box)"
Near Austin, TX 78739
Luis
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY02 Arrived on site for cooling complaint. Found fresh food evaporator incased in ice again. Called tech support with info on parts and test already performed.
Near Round Rock, TX 78664
Andy
Job Details: 04/14/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for microwave not working. Tested and inspected unit and found failed button, button holder, switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Leander, TX 78641
Lou
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the chancel button and the drain pump came on. Placed the unit in diagnostics showing error codes F8E2, F10Eq, & F7E1. Cleared the codes and continued with testing. Unit operated as designed. I tested the unit one more time to see if I could get it to duplicate the issue of not draining and at the end of diagnostics when the drain pump was to come on, it failed. I pressed the cancel button and the drain pump failed to come on. I removed and replaced the main control and drain pump and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/14/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave door being dented and the casing being damaged, I removed and replaced the casing and door and tested. Unit is operating as designed. Job completed."
Near Spring Branch, TX 78070
Robert
Job Details: 04/14/2020
REFRIGERATOR GE ZISP480DXBSS Arrived on job to replace control board. After replacement test operation.
Near Austin, TX 78731
David
Job Details: 04/14/2020
MICROWAVE WHIRLPOOL KOCE507EBS06 "Arrived on site to install new interlock screws to resolve not heating issue. Installed screws and interlock and retested unit. Door is still not fully contacting the microswitch we on the interlocks. Contacted tech line after trying to swap out door with new one, and also loosened hinges and slid out for troubleshooting. No difference was made. Tech line sent to engineering. SR7727577364. Engineering has responded and said to replace inner door and hinges. Ordering W10737653 door, and 2 W10874474hinges. ; ordrng 2 W10874474 (hinge-door)s"
Near Georgetown, TX 78633
Wesley
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived onsite and found freezer door to have split wiring for its main harness. Causing icemaker issue. Ordering freezer door to repair. Office to reschedule. ; ordrng 1 LW11038915 (FREEZER DOOR BLACK)
Near Georgetown, TX 78633
Wesley
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW7500GW0 Arrived on site and found unit operating as designed. Found f0e5 and advised customer on off balance loads and use and care. Found sealed drain hose standpipe and advised customer against use of sealed drain.
Near Austin, TX 78746
Kevin
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site and found saved error codes 2/1, 3/3, ran a diagnostic cycle and did not find any problems. Inspected harness connecting user interface to control board and it tested good. At this time dishwasher is working properly.No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Luis
Job Details: 04/14/2020
REFRIGERATOR AMANA ART308FFDW06 "Arrived on site for no cool. Powered unit on no frost forming on evaporator,pierced low side pressure reading -30 installed a uv drier,vacuumed system down unit would not keep vacuum,added refrigerant to system with compressor running,found dye leaking from liner called tech support per tech support used 1 W10896678 (COUPLING), and 1 W10896689 (COUPLING) from stock"
Near Leander, TX 78641
Lou
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE510S0HS1 "arrived on site to inspect range oven door hinges. Upon further inspection, I found that the right hinge with the tension spring was damaged. I removed and replaced the hinge and tested the door and it operated as designed. I recommended that they not put any weight on the door to help prevent the hinges from damaging. Job completed."
Near Leander, TX 78641
Lou
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser not working, I found that the reservoir was frozen. I removed and replaced the valve and reservoir and tested. Unit is operating as designed. Using perigum, I sealed the gap where the reservoir tube goes out of the unit and at the back of the unit, I used silicone to seal the gaps at the styrofoam securing the water line. No water leaks observed during service, job completed."
Near Manor, TX 78653
Scott
Job Details: 04/14/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for oven not heating . Range getting power ,element checked good . Found control relay stuck . Replaced control. Oven is now heating properly . Job complete ."
Near Granger, TX 76530
Andy
Job Details: 04/14/2020
DRYER MAYTAG MGDX655DW2 Arrived on site for dryer running non stop. Tested and inspected unit and found failed timer. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Temple, TX 76502
Jonathan
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator that is not dispensing eyes properly. Inspected unit and work area. Unit is full of ice and dispense ice from dispenser. Customer advised that ice was building up from the dispenser all the way to the top of the door and was falling on the ground. Customer also advised that they were getting frost in the freezer that was intermittently coming and going away. Customer also advised that the ice that they were dispensing was becoming crushed ice when they were calling for cubed. I called Techline and spoke to Austin SR # 7727572836. He advised the issues all seemed to be related with the freezer door. He advised the ice compartment was probably warming up enough to cause the ice to sweat and clump together. When the ice was being dispensed, the ice was getting caught in he ice container blades and was causing the blades to crush the ice. Because of the irregular sizes and shapes of the cubes, the were probably forming a
Near New Braunfels, TX 78130
Noah D
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE505W0HS1 "arrived on site to inspect switch for being to long and not staying on stem, tried to change out and found switch is still the same, used high heat gas tape to widen stem and make knob fit correctly. Complete"
Near Wimberley, TX 78676
Robert
Job Details: 04/14/2020
REFRIGERATOR GE PYE22KSKKSS Arrived on job for complaints of not cooling. Found the compressor not running. Checked power to compressor only 3v supply. Replaced power control and compressor started working. No leaks detected at time of service.
Near Austin, TX 78733
Kevin
Job Details: 04/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found ice cubes are small, found no water flow at dispenser, removed dispenser and water pressure has returned.after replacement it is operating properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Lou
Job Details: 04/14/2020
DISHWASHER GE GDT635HSJ0SS "arrived on site to inspect dishwasher door latch. Upon further inspection, customer advised that the unit is not starting and he tested it and found that it might be the door latch as he’s already replaced the float switch. I placed the unit in diagnostics showing the start LED which indicates a miscommunication between the UI and main control. I removed the bottom panel to inspect the control and found that the control LED is rapidly flashing indicating that the control is bad. No water leaks observed during service, job completed."
Near Austin, TX 78703
Luis
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW00 "Arrived on site for water leaking. Diagnosed frozen drain tubeper service pointer W11397260A installed updated drain kit,defrosted drain checked water flow through drain good. Part covered by autho S38253
Near Rogers, TX 76569
Al
Job Details: 04/14/2020
WASHER MAYTAG MVWB865GW1 Arrived to inspect washer not completing cycles. Diagnostics tested unit and found the latch was defective. Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Jarrell, TX 76537
Cliff
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to diagnose a range with an oven that is not heating to proper temperature. Found temp to low in unit and recalibrated unit to account for offset. All is working properly at this time.
Near Jarrell, TX 76537
Cliff
Job Details: 04/14/2020
DRYER LG DLE1101W Arrived on site to diagnose a dryer that will not run. Tested unit and found failed main control due to electrical short. Main control will need to be replaced to complete repairs.; ordrng 1 EBR71725805 (MAIN CONTROL )
Near Canyon Lake, TX 78133
Robert
Job Details: 04/14/2020
DRYER WHIRLPOOL WED5000DW1 "Arrived on job for complaints of no heat. Found heater element open. Ordered new element. ; ordrng 1 279838 (element,heater)"
Near Pflugerville, TX 78660
David S
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for frost build up in the freezer door. Inspected unit and work area. Found condensation build up on top of the freezer door. Inspected fresh food section for standing water none was found. Inspected the freezer door gasket, gasket looks good and is sealing well. Spoke with customer about letting the drawers close themselves to ensure a proper seal. Inspected evaporator drain tube, no restrictions found. Found a good frost pattern on the evap. Put unit into diagnostics mode and tested evap fan operations, all tested good. Tested all sensors, all tested good. Found unit ion adapt air defrost, changed unit to basic defrost. Spoke to the customer about the difference in adaptive defrost and basic. Unit is operating as designed, no water leaks present. Job complete."
Near Waco, TX 76708
Jonathan
Job Details: 04/14/2020
RANGE GE JGRS06BEJ1BB "I called GE tech line and spoke to Tyler SR# 03573941. He advised to make sure the igniter was close enough to the burner assembly to ensure it lights properly and to replace the gas valve if the issue persisted. I removed some debris in the gas assembly and tested the unit with the utility drawer open and closed and when it was closed, the igniter would make a poor sound as it lit the gas before it operated as designed. However, when the drawer was open, it lit properly with no issues. I called back and spoke to Steven (same file number). He advised that if giving the oven more oxygen at the burner assembly gave the unit enough oxygen to light properly, then all I needed to do was to adjust the air shutter on the gas assembly to allow more oxygen into the gas asse to light it as designed. Adjusted the air shutter and tested the unit. Unit is working as designed. Had customer try it himself to show the unit was working properly. Call complete."
Near Del Valle, TX 78617
Jacob
Job Details: 04/14/2020
WASHER MAYTAG MVWB835DW3 Arrived onsite for replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78747
Kevin
Job Details: 04/14/2020
RANGE WHIRLPOOL WFG515S0JS0 "Ryan on site and inspected range and found overlay is damaged, will need to order it to correct the issue.; ordrng 1 W11343212 (OVERLAY)"
Near Del Valle, TX 78617
Jacob
Job Details: 04/14/2020
WASHER MAYTAG MVWB765FC3 Arrived onsite for unit making noise. Saw video of noise from customer. Sound like clutch is popping really loud to get gear to go in different directions. Ordered parts. Rescheduled with customer.; ordrng 1 W10754448 (clutch) and 1 W11195970 (CONTROL BOARD ) and 1 W11195971 (stator)
Near Manor, TX 78653
Scott
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for warm fresh food . Found fresh evap covered in frost . Also million not closing properly from time to time . Will need mullion , cover , evap fan, diffuser . No water leaks detected at time of service . Please call to set return; ordrng 1 W11025614 (MULLION ) and 1 W11188493 (EVAP COVER ) and 1 WPW10248595 (control)"
Near Temple, TX 76502
Al
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL WDF760SADM2 Arrived to inspect dishwasher not washing.Ran diagnostics test mode and motor never powered on.All water lines were dry at the time of service.Job complete
Near Austin, TX 78757
David
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose refrigerator that wasn’t making much ice, and also RC wasn’t getting as cold as needed. On arrival customer had a thermometer in the RC that was reading 38. Checked Evap and found that the lower shelf was sitting in front of the Evap vent, blocking any airflow from hitting Evap. Removed shelf and installed in correct spot and advised customer to allow 48 hours for temp to stabilize. If issue is now resolved we can replace control and RC Evap,but both compartments were affected. All should be working as designed at this time. Call complete."
Near Andice, TX 78628
Wesley
Job Details: 04/14/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite and found unit operating with failed relay on the control board. Ordering control to repair. All else checks good. ; ordrng 1 W10892389 (cntrl-elec)
Near Canyon Lake, TX 78133
Robert
Job Details: 04/14/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on job for complaints of not powering up. Checked voltage and only received 68v supply. Builder on sight will have electrical checked.
Near Austin, TX 78724
Jacob
Job Details: 04/14/2020
DISHWASHER WHIRLPOOL WDF130PAHW0 "Arrived onsite for unit having standing water. Tested unit. Unit was draining correctly. After further test, found that control board was allowing unit go into automatic drain during cycle. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete"
Near Killeen, TX 76542
Al
Job Details: 04/14/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived to inspect dishwasher leaking from copper fitting valve area.Confirmed the complaint found the joint from the fill hose was loose. I tightened it and applied plumbers tape to the valve and reattached the hose to the valve.Stayed on site for a quick load and unit never leaked again.All water lines were dry at the end of service.Job complete
Near Round Rock, TX 78664
Andy
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator not dispensing properly. Upon speaking with customer found that unit is not dispensing properly because unit is making too much ice. Inspected unit and found missing shut off arm and extension. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10351019 (extension) and 1 WPW10378254 (arm-shut)
Near Austin, TX 78724
Jacob
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW4815EW0 "arrived onsite for unit not spinning out clothes. Put unit in diagnostics and got F5E3, F5E2, and F7E5. Tested unit found that control board will also need to be replaced. Rescheduled with customer. ; ordrng 1 W10711300 (control board)"
Near Austin, TX 78737
Kevin
Job Details: 04/14/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site and inspected washer and found saved error codefor Long fill, washer is outside, there is no standpipe, washer is raised up on plywood and is not a stable surface. Took pictures. There is no hot water source available. Spoke with tech line, water is siphoning out of hose creating error code 7727581539"
Near Lakeway, TX 78738
Brandon
Job Details: 04/14/2020
RANGE THERMADOR PRL486JDG Arrived on site for customer complaint of error code popping up during use. I could not duplicate issue at time of service. Tested good.
Near Waco, TX 76705
Jonathan
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for range that has a burnt wire harness and terminal block. Inspected unit and work area. Removed old terminal block and replace with new looked at parts list to confirm wire harness and found wrong wire harnesses sent. .; ordrng 1 W11134843 (harns-wire)