Service History 417

Near Austin, TX 78717
Justin
Job Details: 12/16/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for a combination wall oven with the microwave door not closing. Upon further inspection found the unit to have bad hinges not allowing the door to stay closed and pull back open. Ordering both door hinges for microwave. . ; ordrng 2 W10874474 (MW DOOR HINGE)s
Near Killeen, TX 76549
Al
Job Details: 12/16/2020
DRYER WHIRLPOOL WED5100HC0 Arrived on site to inspect dryer not drying. Tested unit and found the issues were coming from the dryer vent System. Dryer works as designed. Discovered the water was coming from the buildings ventilation system causing clothing not to drive properly the first time. Customer will contact landlord to get renovation system cleaned and clear of all water. Job complete.
Near Austin, TX 78750
Luis
Job Details: 12/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install parts tech support recommended. Found no refrigerant in system,checked evaporator no traces of dye,removed 3 way valve and drier,found cap tube brittle and broken at liner wall.
Near Manor, TX 78653
Scott
Job Details: 12/16/2020
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site for gas leak . Checked all back and top burners connection with liquid leak . No leaks were detected . Didn’t smell any gas as well while servicing . No gas leaks detected at time of service. Job complete .
Near Georgetown, TX 78628
Lou
Job Details: 12/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect refrigerator ice maker not dispensing or making ice. Upon further inspection, I tested the ice maker in diagnostics test #120. The IM harvested, but I found the fill tube heater wires tangled in the tray. I removed the ice maker and found the harness had broken at the fill tube opening and could not be spliced together for a temporary fix. Also found the right RC door gasket badly torn. When I tested the ice dispenser, I could hear the motor but it sounded like, it was dragging. I removed the bin and retested and the motor sounded normal. I tested the auger inside the bin and found it bound up with hardened grease and would not turn easily. I am ordering the fill tube harness, RC door gasket and CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts.No water leaks observed during service and ice maker turned off. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10917313 (gasket-dor) and 1 W11366500 (
Near New Braunfels, TX 78132
Noah D
Job Details: 12/16/2020
RANGE WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop for orange flames, customer had moved terrarium and had controlled humidity on ac..... Techline stated that terrarium was still cause of orange tipped flames, proven by opening doors for 5 min which cleared orange tips. Sr# 7729515704. Complete"
Near Belton, TX 76513
Jonathan M
Job Details: 12/16/2020
OVEN WHIRLPOOL GBS307PRY01
Near Austin, TX 78748
Leonardo
Job Details: 12/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for not heating. Test unit and found bad dispenser. Opened new dispenser and it’s wrong color. Ordering new dispenser rescheduled for Friday. ; ordrng 1 WPW10671905 (DISPENSER)
Near New Braunfels, TX 78132
Andrew
Job Details: 12/16/2020
RANGE WHIRLPOOL WOS31ES0JS01 Arrived on site to test unit for no power. Found proper voltage going to thermal fuse but not coming out of fuse. Needing thermal fuse to fix issue. ; ordrng 1 WPW10545255 (fuse-thrml)
Near Kyle, TX 78640
Andrew
Job Details: 12/16/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site replace parts from previous diagnosis. Replaced control and console. Found control W11261169 was damaged in box. Office to reschedule.; ordrng 1 W11261169 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s
Near New Braunfels, TX 78130
Noah D
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to inspect fridge for not dispensing water, upon inspection found no issues with filter or tubing, tested for water past valve and found none. Ordering valve. Office to reschedule ; ordrng 1 w11043013 (VALVE)"
Near Austin, TX 78744
Kevin
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and found dishwasher is not heating at the end of the diagnostic cycle. Found wire is loose inside harness connector to control board, after resetting connection ran diagnostic cycle again and it is heating properly, job complete"
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2020
UNKNOWN UNKNOWN VAN NISSAN
Near Austin, TX 78733
Kevin
Job Details: 12/15/2020
DISHWASHER JENN-AIR JDB9200CWS2 Arrived on site and inspected dishwasher and found several pivoters and positioners are broken on top rack will need to bring back replacements; ordrng 2 WP8539102 (Positioner)s and 4 WPW10082853 (Poviter)s
Near Killeen, TX 76549
Al
Job Details: 12/15/2020
WASHER MAYTAG MVW6230HW0 Arrived to inspect washer issues.Discovered the tray was defective.Removed and replaced it.Customer satisfied.Job completed
Near Georgetown, TX 78628
Justin
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for refrigerator with no cool in RC. Tested damper, FC fan, thermistors, and control and all tested good. Upon gaining access to damper the damper housing cracked. Will order and replace. Found bi metal to be open and not allowing defrost. Ordering bi metal to replace.; ordrng 1 W11260592 (EVAPORATOR HARNESS) and 1 WP12806701 (DAMPER COVER)"
Near Austin, TX 78745
Leonardo
Job Details: 12/15/2020
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for over temp. Test unit and found opened sensor. Test unit and unit right at 353 degrees job complete.
Near Bastrop, TX 78602
Andy
Job Details: 12/15/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer not drying properly ad unresponsive UI. Tested and inspected unit and found some buttons on UI not working. Including start button. Could not test heating due to start button not working at time of service. Ordering UI and will need to test heating once installed. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11378949 (UI)
Near Austin, TX 78717
Justin
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site to install previously diagnosed parts. Upon arrival found tub filled with water and I emptied. Checked for voltage at control and was good. Checked voltage at J12 connector and was good. Installed new control and calibrated unit. Ran test cycle after and found tub did not drain water during test. Manually tested drain and it did not function. Emptied water. Found circuit open on drain at control, checked drain connectors and found open. Found bad drain pump. Installed new drain pump and tested unit. Unit now working as designed. Call complete."
Near Georgetown, TX 78626
Kayman
Job Details: 12/15/2020
MICROWAVE KITCHENAID KMHC319ESS5 Arrived onsite to install previously diagnosed parts. I installed the convection chamber and re installed he unit. After testing the customer said the unit sounds much better. Job complete.
Near Austin, TX 78717
Justin
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator with dented doors. Upon further inspection found large dents in FC and RC door. Uninstalled and installed new doors. Call complete.
Near Austin, TX 78748
Jacob
Job Details: 12/15/2020
WASHER MAYTAG WTW7000DW4 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78751
Scott
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for leaking washer . Found bellow torn in couple places . Replaced bellow ,ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
Tommy
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for previously diagnosed parts. Upon arrival replaced interior drain hose and tested found unit operating as designed but not level. Leveled unit tested . Unit tested good no signs of leaks during service. Job Completed.
Near Austin, TX 78751
Scott
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for leaking washer . Found bellow torn in couple places . Replaced bellow ,ran diagnostics all checked normal. No water leaks detected at time of service. Job complete ."
Near Temple, TX 76502
Wesley
Job Details: 12/15/2020
OVEN WHIRLPOOL KEHC379JSS08 Arrived onsite and found unit slightly off in temp. Customer needed help with calibration test and calibration.
Near Woodway, TX 76712
Jonathan M
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site for a microwave door that is scratched. Inspected unit and work area. Found minor scratch on the top hand of the door. Replaced microwave door and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78749
Jacob
Job Details: 12/15/2020
DRYER WHIRLPOOL WED4985EW0 Arrived onsite to replace parts ordered by previous tech. Replaced motor. Tested unit. Unit test good. No issues at this time. Job complete. Also did let front desk know to fix the dryer hose because it had a crushed spot and could damage the unit soon.
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2020
RANGE WHIRLPOOL WFE505W0HB2 "Arrived on site for “heat warning” and “burner on” indicator not lighting when left two burners are on. Reviewed wire schematic and found p10-1 had no connection. P10-2 was good which controls the right side burners. Removed connection from p10-4 and put it into p10-1. Harness was just miswired from factory. Tested unit, unit is now working as designed. Job complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/15/2020
OVEN JENN-AIR JJW3830WP00 Arrived on site to diagnose an oven that is giving fan speed error. Tested unit and found fans fully functional but user interface not registering fan speed properly. User interface would need to be replaced to complete repairs.
Near San Marcos, TX 78666
Noah D
Job Details: 12/15/2020
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site to inspect venthood for not sitting correctly, upon inspection found the bracket holding the control was off by a quarter inch, ordering research. Will call Techline off-site. ; ordrng 1 RESEARCH (RESEARCH )"
Near Austin, TX 78749
Leonardo
Job Details: 12/15/2020
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to replace membrane trim and panel. Replaced all parts couldn’t test unit power was off. Also unit will need to be secured to cabinets job complete.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW8620HC2 Arrived on site to diagnose a washer that is giving long fill error code. Tested unit and found stand pipe in wall to low causing siphoning to occur in unit. Homeowner will need a plumber to correct pipe height to complete repairs. Pipe must be a minimum of 39”. It is currently 26”.
Near Kingsland, TX 78639
Cliff
Job Details: 12/15/2020
FREEZER JENN-AIR JFC2290REP02 Arrived on site today refrigerator that is not cooling. Found refrigerant and system but compressor not pumping properly. Compressor will need to be replaced along with filter dryer to complete repairs. Office to set return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near San Marcos, TX 78666
Noah D
Job Details: 12/15/2020
DRYER MAYTAG MED7230HW1 "Arrived on site to inspect dryer for not turning. Upon inspection found the dryer did not start after initial push. Found conflicting feedbacks. Replaced all parts with no change, tested voltage, all voltage was correct, thermal fuse was replaced with stock parts. Ordering control and electrical parts. ; ordrng 1 280148 (THERM) and 1 8557403 (CUTOFF) and 1 8577274 (THERM) and 1 W10724631 (BELT SWITCH ) and 1 W11420136 (COMTROL)"
Near Austin, TX 78733
Kevin
Job Details: 12/15/2020
COMPACTOR JENN-AIR TC707S4 "Arrived on site and found compactor door is stuck on the corner, was able to free it straightened bracket and it will now open and close properly, job complete"
Near Austin, TX 78733
Kevin
Job Details: 12/15/2020
OVEN JENN-AIR JJW2430DS01 "Arrived on site and found customer is experiencing oven stopping at certain temperatures, found error code F2E1 for stuck key. Cleared error code and reset control and control panel by cycling power, heated oven up to 450° after resetting and it is operating normally now, job complete"
Near Spring Branch, TX 78070
Andrew
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site to test unit for not cooling. Customer said unit will stop cooling so customer will turn power off for 5 mins and unit will turn back on to cool to temp, but will not turn back on after that. Replaced inverter box, tested unit, unit works good. Job complete."
Near Austin, TX 78746
Leonardo
Job Details: 12/15/2020
DISHWASHER KITCHENAID KUDS01FLSS1 Arrived on site to test unit for unit leaking. Test unit and found fill valve staying on allowing water to continue in to the tub even after float tries to turn it off. Found unit still filling after door opening. Found short on control board. Cancel cycle and unit drained and fill valve turned off job complete.
Near Austin, TX 78746
Kevin
Job Details: 12/15/2020
OVEN KITCHENAID KEMS308GSS3 "Arrived on site and replaced both hinges diagnosed on previous visit, after replacement door is now working properly, job complete"
Near Leander, TX 78641
Tommy
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for previously diagnosed parts. Replaced door which already had UI and dispenser installed job Completed.
Near Austin, TX 78734
Brandon
Job Details: 12/15/2020
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site to replace failed console, I replaced console, unit tested good."
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Arrived on site to test unit for not cooling both RC and FC compartments. Compressor amp draw was 1amp. Spoke CS and found unit needs sealed system tech for possible Freon leak. Ordering both RC and FC evap and compressor. ; ordrng 1 876765 (mtg kit) and 1 ACCESSVALVES (ACCESS VALVES) and 1 W10309988 (compressor) and 1 W11130210 (door-ice) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)
Near Austin, TX 78738
Brandon
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for customer complaint of unit not producing ice, found failed valve in test 45, I replaced valve, unit tested good."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/15/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site for MR HAS VIDEO OF NOISE. Removed back cardboard cover and placed freezer in diagnostics. Immediately heard the noise. Found starter cover making contact with compressor making a plastic to metal noise. Removed starter cover and used padding to cover the areas of the starter cover that make contact with the compressor. Also placed padding on the cavity where the dryer tube was making contact with the cavity. Replaced starter cover and reinstalled cardboard cover. Placed in diagnostics and the noise was gone when the compressor started. No further repairs needed. Freezer is operating as designed. Job completed.
Near Austin, TX 78733
Kevin
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL KDTE334GPS "Arrived on site and found dispenser is broken, after replacing dispenser confirmed dishwasher is operating normally, no water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Luis
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for temperature and handle issues. Changed fresh food temp setting from 33° to recommended setting of 38° found defective screw on handle assembly ordering a new fresh food door handle ; ordrng 1 W11045129 (Door handle)
Near Pflugerville, TX 78660
Scott
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for no ice and no cool . Found evap cover covered in frost and ice . Steamed out evap . Found fan not working properly . Replaced fan . Getting good frost pattern on evap . No water leaks detected at at time of service . Job complete .
Near Austin, TX 78748
Jacob
Job Details: 12/15/2020
DRYER WHIRLPOOL WED8120HW0 "Arrived onsite for unit making noise during operation. Tested unit. Could hear a slight bit of a squeaking. Upon further inspection, found that the blower wheel was cracked. Ordered parts. Office to reschedule. ; ordrng 3 3390647 (screw)s and 1 697772 (blower wheel) and 1 W10667717 (housing) and 1 W10806759 (motor-drve)"
Near Lago Vista, TX 78645
Lou
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site to inspect dishwasher clean light flashing and the unit making noise. Upon further inspection, I found the unit turned off at the breaker. Turned the power on and the unit began to beep and the clean light was flashing. I attempted to placed the unit in diagnostics and test. Unit failed, but after a few tries, it finally went into diagnostics showing F8E4 error code. Cleared the code and continued with testing and the unit operated as designed. I removed the toeplate and found water in the drip tray causing the float to sense water and keeping the unit from operating. I cleaned the water from the tray and retested and the unit is operating as designed. I made recommendations for use & care, as well as, detergent use. No water leaks observed during service, job completed."
Near Austin, TX 78723
Matthew
Job Details: 12/15/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived onsite to replace previously diagnosed parts. Replaced electrodes and wire harness. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78723
Matthew
Job Details: 12/15/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived onsite to replace previously diagnosed parts. Replaced electrodes and wire harness. Tested unit and unit is functioning properly. Job complete
Near Leander, TX 78641
Lou
Job Details: 12/15/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the ignitor failure, I removed and replaced the ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Killeen, TX 76542
Al
Job Details: 12/15/2020
DISHWASHER FRIGIDAIRE FFBD2406NS9B Arrived to inspect dishwasher not draining.Ran diagnostics and found the garbage disposal was the contributing factorUnit works properly.Job completed
Near Dripping Springs, TX 78620
Robert
Job Details: 12/15/2020
TRASH COMPACTOR KITCHENAID WM65T Arrived on job for complaints of drawer not closing. Found latch not secured. After securing latch drawer closed properly.
Near Austin, TX 78744
Kevin
Job Details: 12/15/2020
DRYER WHIRLPOOL WED4985EW0 "Arrived on site for dryer is noisy, resident has a video but the noise is not recognized. Ran dryer with a load of clothes and could not re-create the noise. Removed rear panel and inspected blower and it is correct. Removed front panel and inspected motor/wheels/belt/and pulley and everything checks good. No visible where in tear on anything no flat spots, Could not determine the reason for the noise the resident is experiencing. Ran dryer again after reassembling it and still couldnt re-create the noise. Noise will have to be constant in order to diagnose, job complete"
Near New Braunfels, TX 78132
Andrew
Job Details: 12/15/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to test unit for cooktop not operating properly. Found flames needed adjusted. Adjusted all four burners. Unit tested good(took pic of flames). Job complete.
Near San Marcos, TX 78666
Richard
Job Details: 12/15/2020
DRYER ROPER RED4516FW0 Arrived onsite for the dryer not tumbling clothes. During testing found that the belt and idler pulley are no good. Will need to replace both. Ordering parts and office to schedule ; ordrng 1 WP691366 (Idler pulley) and 1 341241 (Belt)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/15/2020
WASHER GE WVSR1060A1WW Arrived on site to replace lid switch for washer. Replaced switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Andrew
Job Details: 12/15/2020
OVEN JENN-AIR JJW3830DP02 "Arrived on site to test unit for F6E0. Found control panel not connected to WiFi. Control panel was acting erratically. Replaced control panel and advised customer to connect unit to WiFi. Assisted customer with downloading proper app and walked her through steps on how to connect unit. Was currently unable to assist with connection due to customer not remembering password for WiFi. Tested unit, unit is working good. No current error codes. Unit heated to 350 as designed. Job complete."
Near Dripping Springs, TX 78620
Luis
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no lights and unit not responding with doors open or closed. Disconnected deli ui,no corrosion or damaged ui control,inspected harness found a break in the wire harness ordering a new harness. ; ordrng 1 W11170612 (Harness)"
Near Leander, TX 78641
Tommy
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher power issues. Found outlet had good voltage and polarity. Found unit control was receiving voltage but not sending it elsewhere. Ordering control. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11305308 (CONTROL )
Near Pflugerville, TX 78660
Scott
Job Details: 12/15/2020
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for center burner not igniting and left rear knob turning left . Found igniter failing and center of knobs wearing out . Ordering knobs and igniter . No gas leaks detected at time of service. Call to set return ; ordrng 1 8286863 (SPRING ) and 1 W10852959 (ELECTRODE ) and 5 W11204451 (KNOB )s
Near Meadowlakes, TX 78654
Lou
Job Details: 12/15/2020
OVEN WHIRLPOOL KODE500ESS04 "Arrived on site to install previously diagnosed and ordered part. Due to the thermal fuse failure, I removed and replaced the fuse and tested. Upper unit failed to heat. The lower unit is operating as designed. At previous call, I tested the TOD and it was good. I am ordering the TOD ordrng 2 WP4449751 (thrmst-fix)s"
Near Andice, TX 78628
Kayman
Job Details: 12/15/2020
WASHER WHIRLPOOL MVW6230HW0 Arrived onsite for washer with off balanced error. Upon inspection of the fault history I found 2 saved error codes. 1 for off balanced load and the other for interrupting the load mid cycle. I cleared the codes and ran a diagnostics cycle. The unit performed the diagnostics cycle as designed and no leaks were detected during time of service. Job complete.
Near Austin, TX 78731
David Z
Job Details: 12/15/2020
WASHER WHIRLPOOL WGT4027EW0 "Unit A. Arrived on site to diagnose washer that is not properly advancing to spin. When unit drains and prepares to spin, it will make an odd noise and not fully engage, almost like clutch isn’t holding. If you lift and close kid, the unit will shift into place and spin. If you try and stop the unit while running, it will slam instantly stopping. Clutch and drive are failed. Talked with SW who recommended replacing stuff from gearcase and up. Ordering AUTHO for AHs. Office to reschedule.; ordrng 1 285353 (ring) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 AUTHO (AUTHO) and 1 W10820043 (brake & drive tube) and 1 WP63292 (washer) and 1 WP8577374 (seal-shaft) and 1 WPW10080230 (ring)"
Near Dripping Springs, TX 78620
Richard
Job Details: 12/15/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for the washer making a noise during spin cycle. Replaced drive belt and the noise is gone. Tested washer with a load in it and it tested good and no leaks detected. Complete
Near Leander, TX 78641
Justin
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for microwave with UI led out. Upon further inspection found unit functioning a designed and UI being intermittent. Ordering UI and control, office to reschedule.; ordrng 1 W11333816 (UI) and 1 W11342846 (CONTROL)"
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/15/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site to test unit for missing caulk around glass cook top. Found caulking on left from corner was not present(took pics). Replaced cooktop, tested unit, unit works good. Job complete."
Near Austin, TX 78734
Brandon
Job Details: 12/15/2020
COMPACTOR JENN-AIR TC707S3 "Arrived on site for customer complaint of unit not working, found breaker was tripped, unit tested good."
Near Niederwald, TX 78640
Jacob
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW5105HW0 "Arrived onsite to replace belt to unit. Replaced belt to unit. Tested unit. No more noises, and no leaks at this time. Job complete"
Near Cedar Creek, TX 78612
Andy
Job Details: 12/15/2020
WASHER WHIRLPOOL CET9000GQ1 Arrived on site for for washer dryer combo nothing happens when coins dropped in and coin box/lock issues tested and inspected unit and found failed coin drop and coin box. Coin box in hand is incorrect and will need parts research. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH COIN BOX/LOCK) and 1 W11228118 (cntrl-elec) and 1 W11228120 (cntrl-elec) and 1 WPW10133242 (coin drop)
Near Jonestown, TX 78645
Lou
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KSSO42QTB00 "Arrived on site to inspect refrigerator leaking water at the bottom near the filter. Upon further inspection, I tested the water dispenser and found no water leak. Found the ice maker turned off. Turned it on and allowed it to harvest and when it called for water, I found no leaks. When I removed the water filter, water leaked out onto the floor and into the evaporator pan under the filter housing. No water leaks found coming from the valve or the filter housing. I found the ice dispenser shaft head was rounded and the motor is badly rusted. I am ordering the motor, seal, and CNOTE-AUTHORIZATION and will return with all prescreened parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10822635 (motor) and 1 WP2198628 (seal)"
Near New Braunfels, TX 78132
Noah D
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL WOC75EC0HV01 "Arrived on site to inspect oven for not working correctly, upon inspection found the console touch pad no responsive, replaced control and console. Tested functions. All functions returned. Complete"
Near Briarcliff, TX 78669
Brandon
Job Details: 12/15/2020
VENTHOOD WHIRLPOOL KVUC606JSS0 "Arrived on site for customer complaint of unit not working, and loud. Found unit was noisy and unit would not suck paper towel unless it was about 2 inches away on high speed. Ordering motor ; ordrng 1 WPW10293966 (Motor) and 1 Cnote (Office to reschedule)"
Near Dripping Springs, TX 78620
Richard
Job Details: 12/15/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven not working properly. Replaced console and oven tested good. Complete
Near Wimberley, TX 78676
Richard
Job Details: 12/15/2020
RANGE WHIRLPOOL RBS245PDB8 "Arrived onsite for the oven not working properly. During testing found that the control panel and microcomputer need to be replaced. They are not responding to any commands. As soon as you plug the oven back on the broil element comes on by its self. ; ordrng 1 4451349 (Control panel, part research) and 1 4453193 (Microcomputer , part research)"
Near Austin, TX 78731
David Z
Job Details: 12/15/2020
WASHER WHIRLPOOL MHW5500FW0
Near Hutto, TX 78634
Andy
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78747
Jacob
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS4 Arrived onsite for left end cap for the bottom crisper drawer had broken. Replaced end cap. No issues at this time. Job complete.
Near The Hills, TX 78738
Robert
Job Details: 12/15/2020
ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on job to replace previously diagnosed parts. After replacement of valve ran diagnostics and water not filling properly replaced sensor and water still not filling properly. ; ordrng 1 W11034363 (cntrl-elec)
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/15/2020
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site for Error code of f09 e01, is canceling cycles, had to run a drain and spin cycle when washer stopped. Placed in diagnostics and no error codes came on. Customer stated that the installation crew left a loop in the drain hose line. She found this and removed the loop to ensure the drain hose does not get backed up. This was most likely the reason the error code came up to begin with. Removed UI to inspect main board. All connections (J10) looked good. Gave me proper resistance when checked. No obstructions in the drain tube. No kinks in the tube. Lifted washer to inspect drain pump. Pump looked good underneath washer. Ran diagnostics cycle and all tests passed. No leaks detected. Job completed"
Near Cedar Park, TX 78613
Tommy
Job Details: 12/15/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Arrived onsite for refrigerator ice maker not making ice and being one large ice block. Upon arrival found unit ice maker was bowed and broken so unit would dump water down and freeze in one large clock. Unit tested good no signs of leaks during service. Job Completed.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/15/2020
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site to inspect microwave for not heating correctly, upon inspection found the sensor and fan tested within range, tested all other functions and found the inverter error code, ordering mag, inverter and control. Office to reschedule ; ordrng 1 W11226473 (MAG ) and 1 W11237240 (INVERTER ) and 1 W11289998 (CONTROL )"
Near Austin, TX 78759
David Z
Job Details: 12/15/2020
DISHWASHER GE CDT835SSJ0SS "Arrived on site to install needed components to resolve water leak from vent area. On arrival customer had told me that dishes still were not being cleaned well. I ran the unit and checked mechanical function. With what the customer showed me, it looked like the unit was not getting hot water. Soap was hard to dissolve, food particles not fully coming off. I ran a fill to test function and all was working, however the unit is filling with cold water. It takes an extended period of time for the tap to heat, and when it does it took 2 fills before the dishwasher was full of hot water. I discussed with the customer who was adamant that things were fine right up until the original failure. Customer mentioned at this time that there was no heat coming from drying. I found the thermostat tripped and reset it. Discussed what repairs can be made to resolve the leak. Unit is tightly fit in the cavity for it and can not be removed due to the seal catching behind the w
Near West Lake Hills, TX 78746
Luis
Job Details: 12/15/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for no ice. Ran diagnostics no power to valve,replaced pump assembly,ran diagnostics good voltage to valve no water entering reservoir replaced valve ran diagnostics all test passed."
Near Austin, TX 78724
Matthew
Job Details: 12/15/2020
RANGE WHIRLPOOL WFE505W0JZ0
Near Austin, TX 78753
Matthew
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher not draining. Upon inspection found failed drain pump. Replaced pump, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 12/15/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for blower making a lot of noise . Ran diagnostics, tested both high and low blower speeds both sounded normal . Preheated oven blower was making some noise . Ordering blower . Call to set return .; O-emld tckt"
Near Manor, TX 78653
Matthew
Job Details: 12/15/2020
RANGE AMANA AER6303MFB2 "Arrived onsite for range not working properly. Upon inspection found incoming voltage issues at terminal block. 121vac L1/L2, 121 vac L1 to neutral, L2 to neutral no voltage. An electrician will be needed to correct the issue. Job complete"
Near Dripping Springs, TX 78620
Robert
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of dispenser not working properly. Tested unit and found the valve not working correctly no water flow. Replaced valve and test.
Near Dripping Springs, TX 78620
Robert
Job Details: 12/15/2020
WASHER GE GTW330ASK2WW Arrived on job to replace previously diagnosed part. After replacement of mode shifter tested unit. Washer working properly. No leaks detected at time of service.
Near Austin, TX 78723
Matthew
Job Details: 12/15/2020
DISHWASHER MAYTAG MDB9979SKZ0 "Arrived onsite for dishwasher not draining. Upon inspection drain motor would not energize. Customer also complaining about wash performance. Need to order and replace motor and sump assembly, that includes drain pump motor. Office to reschedule.; ordrng 1 W11416363 (MOTOR SUMP ASSEMBLY )"
Near Georgetown, TX 78633
Kayman
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL gmh6185xvs1 Arrived .onsite for microwave turntable not spinning or rotating when cooking upon inspection I found 120Vac going to the TT motor when called for but the motor would not spin. I checked resistance at the motor and found it is less than the value required for a functional TT motor. Ordering TT motor (W10143959) seal(W10164716). Office to R/S due to part availability.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 12/15/2020
WASHER KENMORE 110.2600201 "Arrived on site to,install previous diagnosed parts. Found door latch was DOA. Will need to replace reorder latch and capacitor. Ran diagnostics and found capacitor humming. Office to schedule appointment when ETA is available on parts. ; ordrng 1 W10404050 (LATCH) and 1 W10804664 (CAPACITOR )"
Near Austin, TX 78746
Luis
Job Details: 12/15/2020
ICE MACHINE KITCHENAID KUIC15POZP0 "Arrived on site for ice issues. Ran diagnostics thermistor reading open,valve energized weak water flow to reservoir diagnosed a defective valve and bin thermistor replaced bin thermistor and valve ran diagnostics all test passed. ; used 1 W10881366 ( Valve) from stock"
Near Austin, TX 78737
Leonardo
Job Details: 12/15/2020
DISHWASHER KITCHENAID KDTM704ESS0 Arrived on site to replace parts. Test unit and unit test good job complete
Near Austin, TX 78751
Matthew
Job Details: 12/15/2020
OVEN WHIRLPOOL KOSE500ESS04 "Arrived onsite to replace damaged oven door. Replaced door, tested unit and unit is functioning properly. Job complete."
Near Austin, TX 78703
Luis
Job Details: 12/15/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 "Arrived on site for ice. Found shut off arm not installed to icemaker,installed arm extension icemaker ran through a cycle"
Near Granite Shoals, TX 78654
Jonathan S
Job Details: 12/15/2020
FREEZER FRIGIDAIRE LFFH20F3QWC