Service History 416 - Appliance Express

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Round Rock, TX 78681

David Z

Job Details: 09/30/2021

"Arrived on site to follow up on dryer that was not heating or powering on after outlet was repaired. Tried to power on unit and console stayed dead. Checked junction and found proper voltage at terminal block. Checked control and found control shorted and fried. Ordering a new control to resolve, also bringing console and wiring harness in case anything else was damaged by surge. Office to schedule when all parts present. ; ordrng 1 W11164041 (Harness) and 1 W11441687 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 09/30/2021

Arrived on site for Water dispenser flow extremely weak. I have changed the filter and it flows a little stronger for a couple of days and then flow goes to a trickle. I have removed the filter and flow is very strong. Using Everydrop filter #1. Removed filter and water came out of dispenser as designed. Removed filter housing and installed new filter housing. Installed same filter customer had installed recently and flow was still weak. When filter was removed new filter housing had a normal flow. Recommended installing another brand new filter into brand new filter housing due to previous filter housing most likely damaging the recently replaced filter. Customer had a brand new everydrop filter to install. Installed brand new filter and water came out of dispenser as designed. Purged approximately two gallons to ensure the flow remained strong. New filter housing corrected the slow flow. No leaks detected. Job completed.

We serviced a

GE RANGE

Model JGBP33BEL2BB

Near Round Rock, TX 78665

Wesley

Job Details: 09/30/2021

Arrived onsite and tested oven for temperature disparity and found it within range. calibrated oven to better match set temp. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Pflugerville, TX 78660

Wesley

Job Details: 09/30/2021

Arrived onsite and and replaced shorted pump and control and removed all water. Unit is now responsive but door latch is stuck in locked position and cannot be opened even in diagnostics. Ordering latch to repair. ; ordrng 1 W11394572 (Latch)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Leander, TX 78641

Lou

Job Details: 09/30/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the upper grill on the refrigerator being damaged, I removed and replaced the grill and inspected further for any damage. No damage found and it matches the doors. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Austin, TX 78731

Matthew

Job Details: 09/30/2021

"Arrived onsite for refrigerator not cooling. Customer complained that freezer items had defrosted. Upon arrival checked temperatures. Temps were good, freezer items frozen and cool in FC. Unit was also making ice. Ran test to check thermistors, compressor, fans and dampener. All tested fine. Removed tow kick and found condenser coils packed with lint and debris. Cleaned coils. Unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, TX 78731

Matthew

Job Details: 09/30/2021

Arrived onsite for washer not filling with water. Replaced valve with truck stock. Tested individual cold and hot valves and unit has good water flow. Ran auto test and passed without issue. Reminded customer about unit operation and cycle selection for best results. Water level will vary depending on load size and selection.

We serviced a

JENN-AIR ICE MACHINE

Model JUIFX15HX00

Near Austin, TX 78746

Kevin

Job Details: 09/30/2021

"Arrived on site and inspected ice machine and found it is losing power while running drain pump. Replaced external drain pump and ice machine ears running normally again, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Bee Cave, TX 78738

Leonardo

Job Details: 09/30/2021

"Arrived onsite to install previously diagnosed heating element, installed element,tested unit, unit now working as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUIC15NRXS1

Near Austin, TX 78703

Kevin

Job Details: 09/30/2021

"Arrived On site and found Icemachine has water running out the front from the rear when icemaker cycle is running. moved icemachine Forward and found it has a gravity drain and when reinstalled after kitchen renovation drain hose was not properly set into gravity drain. after resetting drain hose started cycle and it is draining correctly

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, TX 78730

Matthew

Job Details: 09/30/2021

Arrived onsite to replace heater per Whirlpool service pointer for defective heater bushings. Replaced heater and heater is functioning properly. Job complete

We serviced a

WHIRLPOOL FREEZER

Model WH46TS1E

Near Kyle, TX 78640

Kevin

Job Details: 09/30/2021

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near San Marcos, TX 78666

Robert

Job Details: 09/30/2021

Arrived on call to replace previous diagnosed parts. Found the unit is a washer dryer combo. Will need 2 technicians to remove the dryer. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXL2

Near Austin, TX 78734

Brandon

Job Details: 09/30/2021

"Arrived on site to replace failed door lock and MCU and to check for leaks. After replacing lock and MCU, found leak coming out of door where the door meets the bellow, I tightened down the door lock to make the door seal better with the bellow, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Austin, TX 78717

David Z

Job Details: 09/30/2021

"Arrived on site to diagnose refrigerator that is warming in both compArtments. Found FC at 16-19, RC at 52. Checked and found compressor is warm, sounded a little weak. Checked RC evap and found it frosted over completely. Unit is not defrosting in the RC. Found service pointer W11092686 applies for frosted evap. Ordering drip pan service kit, evap cover, harness and white silicon to resolve. Customer advised to defrost at least 48 hours prior to arrival. ; ordrng 1 W11188493 (Evap cover) and 1 W11457241 (Drip Pan Kit) and 1 WP482338 (White Silicon)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near San Marcos, TX 78666

Robert

Job Details: 09/30/2021

Arrived on call for complaint of buttons not working. Will need to replace console..; ordrng 1 W11296171 (Console)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Taylor, TX 76574

David S

Job Details: 09/30/2021

Arrived on site for washer not responding to button presses. Put unit into diagnostics and found F5E1 lid latch error stored. Tested lid latch several times as it operated normally which pointed to a control issue. Installed new control and put unit into diagnostics mode at attempted to run it though a cycle but it wouldnt go past test step 2 cold water fill. Took the unit out of diagnostics then back in to test the lid latch again and found that it was not working. Uninstalled the new control and installed the old one and put unit though a diagnostics cycle and found that it when passed step 2. Which then prompted me to install the new lid latch. Tested the unit with old control and new lid latch and found that the unit is working as designed. No leak detected at this time. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Bastrop, TX 78602

Jacob

Job Details: 09/30/2021

Arrived onsite for filter not going into the filter head. Looked at the unit and saw that the filter head where the filter meets up with the filter to lock was stuck to the left. Was able to turn it correctly to match up with the filter. Put customer filter back in. Tested the unit and unit tested good. No leaks at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Jarrell, TX 76537

Tyler

Job Details: 09/30/2021

Arrived on site for refrigerator needing previously diagnosed valve. Upon arrival I installed needed part. Reassembled and tested unit. Found no leaks during repairs and ice maker harvested as designed. Informed customer to give unit 24 hrs to make ice. Call complete.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NB8C

Near Round Rock, TX 78665

Wesley

Job Details: 09/30/2021

Arrived onsite for a damaged lower spin arm Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Andice, TX 78628

Lou

Job Details: 09/30/2021

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the rinse aid dispenser empty. Us customer advised they have a water softener system in the home. I placed the unit in diagnostics showing no error codes and tested. I placed my multimeter on the black wire at the junction box to verify amp draw to all components. Unit completed diagnostics and is operating as designed. The element is showing 7-9amps during wash and drying cycles. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Georgetown, TX 78628

Lou

Job Details: 09/30/2021

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that they can hear water leaking inside the FC section and pointed to the evaporator drip pan where there was some water puddled. I removed the evaporator cover and found the unit was coming out of defrost mode and the water was from the defrosted coils. I pulled the unit out and turned the water on and tested the water dispenser and the ice maker and found no water leaks. I fed the back cover and inspected the drain tube and found it partially clogged. Cleared the debris and advised the customer of my findings. No repairs needed to the unit.No water leaks observed during service, job completed."

We serviced a

UNKNOWN VENTHOOD

Model WVU17UC0JB0

Near New Braunfels, TX 78130

Noah D

Job Details: 09/30/2021

"Arrived on site to inspect unit for not illuminating light above range, upon inspection found the bulb not installed, installed correctly and tested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78750

Scott

Job Details: 09/30/2021

Arrived on site for fresh food temp warm . Found bottom of unit frozen . Draw bin is Frozen in . Having customer turning fridge off to defrost . Ordering drain tube . Will replace evap cover on return. No water leaks detected at time of service. Call to set return ; ordrng 1 W11252097 (Drain tube)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

David Z

Job Details: 09/30/2021

Arrived on site to diagnose dishwasher that had ball bearings come out of the track. Found left side front wheel bearings have come loose and unit needs a new track roller to resolve. Returning tech needs to have a shop vac so they can suck any ball bearings out of the drain line. Ordering track roller. ordrng 2 W11086088 (Track Wheel)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78745

Kevin

Job Details: 09/30/2021

"Arrived on site and inspected refrigerator and found no ice production, attempted to cycle Icemaker with reset button and it didnt respond, will need a new one to complete repair ; ordrng 1 W11284458 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Round Rock, TX 78665

Wesley

Job Details: 09/30/2021

Arrived onsite and found failed start device. Replaced start device and found compressor burnt out and seized from days of overheating. Ordering compressor to repair. ; ordrng 1 W10507884 and 1 WPW10143759 (Dye drier) and 1 W10913906 (Access)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 09/30/2021

Arrived on site to install previously diagnosed parts. Captured picture of model and serial number. Customer had freezer packs inside and they all had good frost over them all. Removed control and starter and installed new control and starter. Freezer compressor turned on and freezer is cooling as designed. Gave customer a leva behind pamphlet. Job completed.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Austin, TX 78728

Wesley

Job Details: 09/30/2021

Arrived onsite and repaired light. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Pflugerville, TX 78660

Jimmy J.

Job Details: 09/30/2021

Arrived on site for Low Ice Production - Side by Side Refrigerator. Found bin would not release when button pressed. Removed outer bin cover and gained access to release. Release was in good condition but found ice blocks formed underneath bin in housing. Removed blocks of ice and got bin to release. Inspected ice maker and found funnel that water fills into from water tube had styrofoam inside and a crack in it causing water to leak onto impinged assembly and ice bin housing. This leak created the blocks of ice underneath making the ice bin impossible to remove. Removed ice maker and installed new ice maker. Tested new ice maker and when water filled mold I removed the bin and no leaks were found. Job completed.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS00

Near Bastrop, TX 78602

Jacob

Job Details: 09/30/2021

"Arrived onsite for unit not responding to command when touched to start. Went ahead and flipped the breaker. Tested the unit. All functions returned to the unit. Was able to get up to 350 degrees but the unit would not stop running getting hotter, after a few minutes the unit shut off. Went to flip breaker and see if the unit would turn back on. Unit did not turn back on. Gave customer estimate of what may be needed to fix the issue. Customer may call back if service is requested.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS2

Near Austin, TX 78702

Kevin

Job Details: 09/30/2021

"Arrived on site and inspected microwave and found vent fan is running but outside flapper is only lifting halfway. Lowered microwave and found silver tape partially blocking exit. Removed it and vent fan will now lift flapper completely. job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRJ25CNST00

Near Lakeway, TX 78734

Brandon

Job Details: 09/30/2021

"Arrived on site to replace failed compressor, filter drier and coupler, after replacing, unit tested good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Austin, TX 78734

Leonardo

Job Details: 09/30/2021

"Arrived onsite to test unit for water leak, tested unit found leak coming from sump and motor gasket, replaced sump and motor, tested unit, unit working as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Austin, TX 78732

Scott

Job Details: 09/30/2021

"Arrived on site for no ice . Ran harvest on IM didnt harvest or activate valve . Found Teflon coating flaking off . And cracks . Also found optics failing as well. Ordering ice maker and optics control, AUTHO. No water leaks detected at time of service. Call to set return ; ordrng 1 W10757851 (Optics) and 1 AUTHO"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Leander, TX 78641

Kayman

Job Details: 09/30/2021

Arrived onsite for dishwasher not washing and no water entering the unit. Upon inspection I found no error codes stored in the system. I ran diagnostics and found the valve vibrating but no water. I found the water valve for the under the sink was turned off. I turned the water on and tested again. The unit is now working as designed with no leaks detected during time of service. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Georgetown, TX 78628

Tommy

Job Details: 09/30/2021

Arrived onsite for previously diagnosed parts. Removed and replaced heater. And proceeded to test unit found no leaks during service. Job Completed.

We serviced a

KITCHENAID OVEN

Model KODT100ESS04

Near Austin, TX 78735

Leonardo

Job Details: 09/30/2021

"Arrived onsite to install previous diagnosed TOD, installed TOD, tested top and bottom to 350 degrees,unit now working as designed,job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near West Lake Hills, TX 78746

Kevin

Job Details: 09/30/2021

We serviced a

WHIRLPOOL WASHER

Model LAT8504AAE

Near Austin, TX 78731

Matthew

Job Details: 09/30/2021

Arrived onsite for washer not responding after fill. Upon inspection found failed lid switch assembly. Jumped switch and unit began to drain and spin. Office to reschedule.; ordrng 1 WP22001682 (switch-lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78723

Scott

Job Details: 09/30/2021

"Arrived on site for fridge still tripping breaker . Ran defrost heated test in diagnostic . Ohmed heated , checked normal. Checked voltage to heater ,breaker tripped . Ordering evap harness. No water leaks detected at time of service. Call to set return ; ordrng 1 W11545823 (Evap harness)"

We serviced a

KENMORE REFRIGERATOR

Model 106.535692

Near Austin, TX 78759

Scott

Job Details: 09/30/2021

"Arrived on site for not making ice . Found both icemaker ( cracked and leaking ) and burn maker on optics control. Replaced both parts and ran harvest. All checked normal.No water leaks detected at time of service. Job complete."

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Austin, TX 78750

David Z

Job Details: 09/29/2021

Arrived on site to diagnose washer that is throwing F9E1 error for slow drain. Found unit is draining ultra slow. Unit full of dog hair. Removed drain trap and removed dog hair and debris. Reassembled and verified unit draining as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Pflugerville, TX 78660

Tommy

Job Details: 09/29/2021

Arrived onsite for dishwasher upper wheel having broken on right front. Replaced and tested unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cedar Park, TX 78613

David S

Job Details: 09/29/2021

Arrived on site to install previous diagnose part. Inspected work area and unit. Found unit already pulled out of it hole. We found heating element bushings torn. We uninstalled it and installed new updated element. We rant the unit though a diagnostics cycle and check for leaks found no leaks at this time unit working as designed. Customer wanted us to unit where it was. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Austin, TX 78745

Leonardo

Job Details: 09/29/2021

"Arrived on site to test unit for no drain, tested unit found loose connection on drain pump, secured connection, tested unit, unit now draining properly, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Pflugerville, TX 78660

Wesley

Job Details: 09/29/2021

Arrived onsite for fresh food evap ice build up on one side that had not been present since the clogged drain. Exposed evap and Cleared all ice. All checks good. Unit is now operating properly.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Meadowlakes, TX 78654

Justin

Job Details: 09/29/2021

"Arrived on site for a wall oven with the light not turning off. Upon arrival the door was closed and the light was on, even when it should of been off. Upon further inspection I found the door making good contact with the latch. I removed the door and manually tested the latch. I found it intermittently not clicking and the switch not working. I gained access to the latch and found all connections and the contact on the latch arm to switch good. This indicates a faulty latch needing to be replaced. I powered the unit down at the breaker and then installed a new latch. I tested the new latch and found it working as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS4

Near Buda, TX 78610

Kevin

Job Details: 09/29/2021

"Arrived On site and Inspected Refrigerator and found both interior sections are room temperature. Another service company has already replaced start device. Refrigerator has been running for one hour and compressor is 160?, Compressor is seized and will need to be replaced. . ; ordrng 1 WPW10466675 (Compressor) and 1 WPW10313899 (Evaporator) and 1 W10143759 (Dye drier) and 1 Wpsav4 (Stub) and 1 876765 (Tube kit)"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW

Near Kyle, TX 78640

Kevin

Job Details: 09/29/2021

"Arrived on site and found washer is unplugged, after reconnecting the power door lock is clicking repeatedly and washer is showing F5E3. Replaced door lock and ran a diagnostic cycle and it completed properly, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JS0

Near Manor, TX 78653

Matthew

Job Details: 09/29/2021

Arrived onsite for range odor. Upon arrival tested unit. Found that ?odor? customer was experiencing was from oils burning off from elements applied in manufacturing. Ran unit bake at 450 degrees and broil at 500 degrees to assist in burning off residual oils. Unit is functioning as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Austin, TX 78746

Leonardo

Job Details: 09/29/2021

"Arrived onsite to test unit for bent element,tested unit found element warped, replaced element, tested unit,unit now working as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Jacob

Job Details: 09/29/2021

"Arrived onsite for unit making noise. Heard the unit making noise when walking in. Heard the noise, looked at the pantry UI and saw it wasn?t working. Looked under the pantry UI and saw that it had a bunch of water under the UI panel damaging the panel and the wires underneath. No other issues at this time. Job complete

We serviced a

KENMORE DISHWASHER

Model 665.13443K900

Near Dripping Springs, TX 78620

Brandon

Job Details: 09/29/2021

"Arrived on site for customer complaint of unit not draining, found clog in drain hose, I cleared drain hose, unit tested good, also found someone added mounting screws into side of tub which may cause unit to leak."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, TX 78729

Justin

Job Details: 09/29/2021

Arrived on site to install previously diagnosed parts. I installed the new drain pump and vent motor. I then ran a test cycle in diagnostics and found the unit working as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Belton, TX 76513

Tyler

Job Details: 09/29/2021

"Arrived on site for wall oven not turning fan off. Power to unit was cut off on arrival. Upon arrival I found no errors in diagnostics but did find when power had been applied fan wouldnt turn off and unit was room temp. Found sensor ohmed within spec. I narrowed down issue to ACU not shutting off and allowing fan to stop, after replacing ACU I connected unit to WiFi. Found upper oven light wouldnt shut off and ui light button would turn back on after 2 seconds on its own after it was turned off but while turned off upper oven lights were still lit. Called whirlpool techline (Sr#7731872615). Also found ui showing f6e4 error after ACU replacement. Found ui would turn lights off/on in diagnostics but not normal operation. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11297709 (Ui control) and 1 W11325541 (2) and 1 W10883049 (Door latch) and 1 W11261167 (Acu)"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Austin, TX 78739

Jacob

Job Details: 09/29/2021

Arrived onsite for unit not drying properly when using the sensing dry. Let the customers know about the load sizes can make a difference when the clothes hit the sensor. Went ahead and changed the sensor and Called tech line. Said to test the unit if it passes with the air and heat. Said also about the load sizes and picking the correct temperature settings will make a difference. If there is an air flow issue in the wall as well it can hurt the performance of the unit. spoke with JR got sr#7731869006. Let customer know of the things will need to be done to help possibly fix the issue. No other issues at this time. Job complete.

We serviced a

KENMORE DRYER

Model 417.880427

Near Lago Vista, TX 78645

Justin

Job Details: 09/29/2021

Arrived on site to install previously diagnosed parts. I installed the new knob shaft. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Bastrop, TX 78602

Matthew

Job Details: 09/29/2021

"Arrived onsite for dryer not functioning. Upon arrival tested unit and unit did not start. Inspected unit and found failed thermal fuse. Replaced fuse and tested. During inspection and testing, found supply voltage issues. Found intermittent power issues. Notified customer to seek electrician to correct issue at outlet . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXSA01

Near Austin, TX 78730

David Z

Job Details: 09/29/2021

"Arrived on site to diagnose refrigerator that is not dispensing ice. On arrival customer let me know that the motor isnt making noise, the door just opens and closes. Checked at auger motor and found motor is dead, and the wiring harness and connector has excessive corrosion and is breaking down. Wires are getting stiff, and terminals are corroded. No repair to be made. Harness non repairable without a new door.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakeway, TX 78738

Leonardo

Job Details: 09/29/2021

"Arrived on site to replace dishwasher panel ss, replaced panel, customer inspected and approved, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Austin, TX 78745

Kevin

Job Details: 09/29/2021

Arrived on site and found both sections of refrigerator are room temperature. Inspected compressor and found it will turn on for two seconds and then turn off. Replaced start device and this had no positive effect. A new compressor will be needed to correct issue.; ordrng 1 W10507884 (Compressor) and 1 WPW10313899 (Evap) and 1 Wpsav4 (Stub) and 1 W10143759 (Dye drier)

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Austin, TX 78759

David Z

Job Details: 09/29/2021

Arrived on site to follow up on dryer throwing F3E1 error and not starting. Per tech line installed new wiring harness due to failure with sensor wiring. Retested unit and found unit still will not start. Checked start windings on motor and found failed. Replaced motor and tested. Unit still will not start. Checked thermal fuse again and found fuse open. Replaced thermal fuse and unit started. Unit now working as designed. Call complete.

We serviced a

KITCHENAID RANGE

Model KGSS907SSS01

Near Austin, TX 78751

Scott

Job Details: 09/29/2021

"Arrived on site ,replaced safety gas valve ( igniter not needed ) Checked connections with leak detector . Preheated oven . All checked normal . No gas leaks detected at time of service.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Pflugerville, TX 78660

Tommy

Job Details: 09/29/2021

Arrived onsite for range turning itself on. Upon arrival found unit bezels and handle on loosely. Adjusted both spoke with customer no bezel not actually contributing to unit being on and made sure handles were snug had customer test. Unit is now operating as designed. Job Completed.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, TX 78745

Kevin

Job Details: 09/29/2021

"Arrived on site and inspected washer and found no saved error codes. Ran all functions in manual diagnostic cycle and then automatic test cycle and everything is working properly. Raised front feet to center basket and tub. Discussed correct operation with customer, how to avoid unbalanced loads and correct detergent usage. Washer is operating as intended, job complete"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Burnet, TX 78611

Cliff

Job Details: 09/29/2021

Arrived on site to diagnose a dryer that will not turn on. Found timer not registering position and replaced timer. Tested and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPU0

Near Round Rock, TX 78664

Wesley

Job Details: 09/29/2021

Arrived onsite for not draining and found unit may have had a one time clog and determined unit to be in good working order. Advised customer on design of the dishwasher. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Leander, TX 78641

David S

Job Details: 09/29/2021

"Arrived on site for sealed system. We gained access to the compressor and punctured the dryer. I found 50psi in the system. We evacuated the system and replaced the compressor, dry and access valve. We pulled a vacuum on the system for 10 minuets and found it holding as designed. We put a measured charged into the system and found low side at 1 psi and the high side at 145 psi. We temp tested the freezer and found the temperatures dropping. We noticed when the customer turned on his carpet cleaner the fridge lost power for a second and the compressor would not turn back on. I had the customer turn the carpet cleaner off and the compressor kicked back on after a power reset. I recommenedthe customer have an electrician one out and make sure the house boat can handle the amp draw for multiple appliances being on at one time. When the unit is on by itself it is working as designed. Job complete."

We serviced a

ELECTROLUX RANGE

Model EW36IC60LS1

Near Austin, TX 78737

Jacob

Job Details: 09/29/2021

"Arrived onsite for unit not turning on. Got into the unit, And found that the power board was burned up.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Round Rock, TX 78664

Tommy

Job Details: 09/29/2021

Arrived onsite for refrigerator not cooling. Upon arrival found unit evap completely frosted over ordering unit evap harness control and UI all to be replaced at once spoke with customer on unit needing to be defrosted for work. Cleaned condenser coils and spoke with customer on cleaning front of coils for air flow.; ordrng 1 W11545823 (Evap harness)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Austin, TX 78732

Robert

Job Details: 09/29/2021

Arrived on call for complaint of not washing properly. Ran test load and rye washer is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Marble Falls, TX 78654

Cliff

Job Details: 09/29/2021

Arrived on site to diagnose a dishwasher that is leaking. Found heating element not able to mount to tub and replaced element. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

GE REFRIGERATOR

Model GSS23WGTABB

Near Buda, TX 78610

Noah D

Job Details: 09/29/2021

"Arrived on site to inspect unit for not dispensing ice when the paddle was pressed, upon inspection found the solenoid rusted shut, replaced solenoid and tested. All functions returned.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Blanco, TX 78606

Brandon

Job Details: 09/29/2021

"Arrived on site for customer complaint of unit not heating in oven consistently, found faulty ignitor, I replaced ignitor, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC2

Near Round Rock, TX 78681

Wesley

Job Details: 09/29/2021

Arrived onsite and found unit operating with F6e2 error and no function.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Round Rock, TX 78681

Wesley

Job Details: 09/29/2021

Arrived onsite and diagnosed icemaker with E2 error and found unit was unable to be cycled in diagnostics.

We serviced a

UNKNOWN VENTHOOD

Model WVU17UC0JS0

Near Round Rock, TX 78681

Tommy

Job Details: 09/29/2021

"Arrived onsite for vent hood not starting. Upon arrival found unit had good voltage but unit switch wouldnt send voltage to motor, ordering switch. ; ordrng 1 W11369105 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Austin, TX 78756

Scott

Job Details: 09/29/2021

Arrived on site for no ice . Found supply line pinched . Straightened line . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Pflugerville, TX 78660

David S

Job Details: 09/29/2021

"Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern and no uv dye leaking. I gained access to the compressor and found it turning on and off, not making it pass the start up. I evacuated the system from the low side and found the high side not evacuating. I removed the dryer and used nitrogen on the system I found it clear. I cleared the dryer and reinstalled it. I pressurized the system with 120 psi of nitrogen and found it leaking. I inspected the evaporator and found no leaks. I found no leaks at the exposed lines at the evaporator. I called techline and spoke to rich

We serviced a

HOTPOINT DRYER

Model DLB1550RALWH

Near Georgetown, TX 78626

Lou

Job Details: 09/29/2021

"Arrived on site to inspect dryer drum not turning. Upon further inspection, the customer advised the unit turns on and heats, but the drum doesnt turn. I raised the top panel, and found the drive belt was broken. I installed a new belt and tested and unit is operating as designed. I cleaned the lint from inside the unit. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS00

Near Austin, TX 78746

Luis

Job Details: 09/29/2021

"Arrived on site for no power to pump,replaced control,harness and pump,ran diagnostics pump powered on. Ran unit though a normal operating cycle,water filled reservoir and pump powered on."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pflugerville, TX 78660

Wesley

Job Details: 09/29/2021

"Arrived onsite and tested unit for not washing well, and found all functions operating as designed. Advised customer on best use and care principles. All else checks good."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Austin, TX 78748

Robert

Job Details: 09/29/2021

Arrived on call to replace previous diagnosed parts. After installation test operation.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Austin, TX 78748

Kevin

Job Details: 09/29/2021

"Arrived on site and replaced strike diagnosed on previous visit, after replacement ran a diagnostic cycle to confirm operation, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Leander, TX 78641

Kayman

Job Details: 09/29/2021

Arrived onsite to install previously diagnosed parts. I installed the freezer bin and both side brackets. The unit is working as designed at this time. I advised the customer on overloading to help the issue from returning. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Leander, TX 78641

Kayman

Job Details: 09/29/2021

Arrived onsite for refrigerator with ice forming on the door or IM. Upon inspection I found some condensation build up on the ceiling of the FC in front of the ice bin. The droplets are dripping and freezing on the bin. I found a piece of ice stuck in the ice chute door which would cause air infiltration and condensation. I called techline to report. SR#7731863792. They recommended stocking the FC with more items to help with moisture control. I verified no air leaks when the ice door is closed. And no other air leaks anywhere on the unit. I explained to the customer my findings and possible solution. No water leaks detected during time of service. Job complete.

We serviced a

KITCHENAID MICROWAVE

Model KCMS2055SSS2

Near Austin, TX 78738

Leonardo

Job Details: 09/29/2021

"Arrived on site to test unit for continuing to run when unit open, tested unit found shorted out switches, replaced switches, tested unit, unit now working as designed,

We serviced a

WHIRLPOOL RANGE

Model KFGG500ESS0

Near Georgetown, TX 78626

Lou

Job Details: 09/29/2021

"Arrived on site to inspect range oven light not working and customer is unable to remove the glass cover. Upon further inspection, I removed the glass cover and placed a new bulb in the unit that the customer provided and placed the glass cover back on the bulb housing. Light is operating as designed. No gas leaks detected during service, job completed."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Lago Vista, TX 78645

Justin

Job Details: 09/29/2021

Arrived on site for a washing machine not having power. I tested voltage at the wall and found it good. I replaced the console and control. The unit was now responsive. I ran a diagnostics cycle and the unit ran through as designed. No leaks observed at the time of service. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Austin, TX 78704

Scott

Job Details: 09/29/2021

"Arrived on site for no ice . Unit is dispensing water . Ran harvest. Unit completed harness but not activating water valve . Jumped valve , threw breaker twice . Replaced IM, now not harvesting. Ordering IM , valve ,both harness hv control. No water leaks detected at time of service. Call to set return ; ordrng 1 W10317076 (Hv control) and 1 W10793298 (Im) and 1 W11224411 (Harnes rear) and 1 W11174745 (Evap harness)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Austin, TX 78704

Leonardo

Job Details: 09/29/2021

"Arrived onsite for range damage, verified damage, need cooktop and vent trim to fix issue, office to reschedule; ordrng 1 W11170796 (Trim vent) and 1 W11117943 (Cooktop)"

We serviced a

WHIRLPOOL DISHWASHER

Model JDB8200AWP3

Near Austin, TX 78702

Scott

Job Details: 09/29/2021

Arrived on site for dishwasher not draining . Found broken glass in drain pump. Removed glass . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDB02

Near Del Valle, TX 78617

Matthew

Job Details: 09/29/2021

Arrived onsite for refrigerator not cooling in both sections. Upon inspection found unit is having a sealed system issue. No frost pattern on coils only ice ball on top right corner on cap tube. Fans are operating. Will reach out to office if moving forward. Job complete

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Austin, TX 78704

Scott

Job Details: 09/29/2021

"Arrived on site for thumping noise . Ran diagnostics, no error codes . Customer did mention unit was dropped on stairs during delivery . Removed front panel. No frame damage . Shocks in good condition. Did find drain hose twisted on back of unit , readjusted hose on back . Unit passed diagnostics. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Austin, TX 78734

Robert

Job Details: 09/29/2021

Arrived on call for complaint of no power. Found power control failed. Replace control and test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, TX 78750

David Z

Job Details: 09/29/2021

"Arrived on site to diagnose refrigerator not making ice. On arrival customer let me know that it now has a full bucket of ice, but sometimes will go days without making any. Checked unit and found the left RC door is having a hard time contacting the switch, resulting in the unit thinking the door is open. Installed plastic square to resolve switch contact. Advised on cleaning condenser coils and making sure unit can breathe for best results. Unit now working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM504EPA0

Near Austin, TX 78732

Leonardo

Job Details: 09/29/2021

"Arrived on site for to test unit for water on bottom left corner, test unit found tubing elbow not connected the right way, adjusted tubing elbow, tested unit, unit now working as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78736

Luis

Job Details: 09/29/2021

"Arrived on site for no ice. Ran ice box fan,fan not powering on,removed fan checked voltage reading 5 Vdc diagnosed a defective main control

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS1

Near Waco, TX 76708

Jonathan M

Job Details: 09/29/2021

"Arrived on site for arrange that is tripping the breaker. Inspected unit and work area. Confirmed the customer complaint and checked all elements, Control, and terminal block for any signs of burning or grounded wires. Found no wires grounded. Checked continuity between both elements in both elements checked fine. Attempted to preheat and found the oven was shutting off within 30 seconds. Spoke to PR and was advised to check the breaker. Found the breaker on a GFCI breaker for a 240 V circuit. Was advised to remove the wires off the boiling element and check to see if it will drip at that point. Remove the wires and found that the unit did not trip but did notice that when pulling off the wiring one of the wires was loose and not fully gripping the backside of the broil element. Tightened the fitting onto the boil element and then re-tested the unit. The unit did not trip the breaker on two separate preheating occasions. The unit is now working as designed. Call complete."