Service History 416

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78747

James K

Job Details: 10/10/2024

WTW4855HW3 Arrived on site for unit continuously running. Upon arrival drain pump continuously running. Inspected pressure hose and found to be cleared with no kinks. Ordering W11607637 control. Spoke with Safety Team SR#7740032665. Autho No# W1CG9B0WPL1. Control replacement has been approved. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11607637 (Control)

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78633

Sterling

Job Details: 10/10/2024

On arrival verified complaint of not maintaining temp. Verified temp sensor is reading correct temp. Ran bake cycle at 350 and found it reaches temp then temp drops as sensor goes out of range. Replaced temp sensor. Unit is now working correctly job complete. Installed w11598120

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78633

Sterling

Job Details: 10/10/2024

On arrival verified complaint of unit not functioning still after replacing temp sensor previously. Temp sensor checks out at 1.2 k ohms at room temp. Replaced main control for running to hot and to cold cycle to cycle. Ran bake cycle and temp maintained at 350. Job complete installed w11649136

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Georgetown, Texas 78633

Sterling

Job Details: 10/10/2024

On arrival verified complaint of temp fluctuations and condensation in RC section. Visual inspection shows gap in liner at bottom right corner. Gap is too wide to fill with silicone. Spoke to TL SR 7740092342 and submitted photos. No signs of physical damage. Unit is being submitted for review. Job complete no parts installed.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78748

James K

Job Details: 10/10/2024

"WTW4855HW3 Arrived on site for unit dispensing only hot water. Upon arrival, found setting to be on Hot. Changed to Tap Cold and ran unit. Unit is entering correct water temperature based on whats it calling for. Ran diagnostics and confirmed all components are working. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Austin, Texas 78704

James K

Job Details: 10/10/2024

"KRFF577KPS02 Arrived on site for unit pulled out of designated position. Upon arrival, proceeded to adjust unit to original position. Leveled unit. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts replaced"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Austin, Texas 78704

James K

Job Details: 10/10/2024

"JDPSS244LL2 Arrived on site for unit displaying F7E2. Upon arrival, enter diagnostics and found no errors. Ran diagnostics twice and found no issues. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Elgin, Texas 78621

James K

Job Details: 10/10/2024

"WFG505M0MS0 Arrived on site for oven light not working. Upon arrival, found bulb to be faulty. Proceeded to replace W10888179 bulb light. Tested unit and now unit is functioning as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Austin, Texas 78759

Matthew

Job Details: 10/10/2024

Arrived onsite for delivery drawer not closing properly. Found unit leaning forward and drawer rolling out. Leveled unit and not drawer is staying in place. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Austin, Texas 78759

Matthew

Job Details: 10/10/2024

Arrived onsite for unit leaking. Found ice tray broken in two pieces. Unit leaks when calling for water. Replaced ice maker. Tested and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, Texas 78757

Matthew

Job Details: 10/10/2024

"Unit in 545. Arrived onsite for unit needing sealed system repair. Tapped system and found still pressurized. Replaced compressor, access valve and drier. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor. Job complete ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, Texas 78724

Matthew

Job Details: 10/10/2024

Arrived onsite for unit making noise. On inspection found ice maker motor seized and making noise. Customer confirmed ice making issue. Ordering ice maker. Set to return Tuesday the 15th; ordrng 1 W11700250 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78734

Luis

Job Details: 10/10/2024

Arrived on site for loud noise. Diagnosed during icemaker fill water over spraying and ice build up causing fan blade to hit ice. Added sealer between extension and fill tube ran icemaker fill multiple times no further leaks.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/10/2024

Arrived on site to test unit for excessive gas smell when oven in use. Found air damper was open all the way causing one side of burner tube to ignite while other side was releasing gas. Adjusted damper and unit is now working as designed. Advised customer of vent placement and normal residual gas smells anytime oven in use. No parts replaced. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near San Marcos, Texas 78666

Andrew

Job Details: 10/10/2024

Arrived on site to test unit for no ice production. Unit was on and bin full of ice on arrival. Customer provided video showing a very thick ice sheet on cooling plate but not releasing and ice in bin was in slivers and very minimal. Provided video to Techline and recommending control replacement. Scheduled for 10/15. SR#7739772421; ordrng 1 W11034363 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near San Marcos, Texas 78666

Andrew

Job Details: 10/10/2024

Arrived on site and verified valve was needed. Found no issues or signs of worn suspension. Replaced valve assembly(W11641117) and unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Leander, Texas 78641

Andrew R

Job Details: 10/10/2024

Arrived onsite fir oven not heating. Upon arrival customer stated inspector told her the unit wasn't heating correctly. Pre heat took the correct amount of time. I monitored three cycles high and low for 350 and averaged temps. The oven needed a -10 degree calibration offset. Unit is operating as designed. Call complete. No parts installed.Pre heat took 12:37

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near San Marcos, Texas 78666

Andrew

Job Details: 10/10/2024

Arrived on site to test unit for lid not latching. Found error f5e3(lid lock) replaced faulty latch(W11670519) and took multiple times to enter diagnostics. Found lights will randomly flash and console will not respond. Replaced control(W11627413) with no improvement. Recommend HMI control and encoder. Office to reschedule. ; ordrng 1 W11675701 (HMI control) and 1 W11675700 (Encoder)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Leander, Texas 78641

Andrew R

Job Details: 10/10/2024

Arrived onsite to replace pump and motor. I was able to get off the water line and install the pump and motor. The unit is now washing and completing cycles as designed. No water leaks present at time of service. Call complete. Installed W11460946 PUMP&MOTOR.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Gerry C

Job Details: 10/10/2024

"WTW4855HW3 Arrived to complete prior service. I entered service test mode and found F7E5, clearing for testing and to complete service. Inspecting the lower part of the machine, I found the gear case lower seals had failed, allowing lubricant the spread throughout the cam assembly and likely causing the error, due to inability to shift between modes as deigned, due to binding. No leaks observed during service. ; ordrng 1 W11454372 (Gear Case) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model wtw4957pw0

Near Hutto, Texas 78634

Gerry C

Job Details: 10/10/2024

"WTW4957PW0 Arrived to inspect washability issues. The customer provided samples of garments that had just been washed and had streaking and other similar leftover debris,not removed during the wash cycle. I tested all functions of the machine within service test mode and it operated as designed. There were no stored error codes and I re-calibrated the control. I discussed detergent use with the customer and made recommendations. The customer will contact us if the issue persists. No leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78748

Leonardo

Job Details: 10/10/2024

Arrived on site to test unit for unit leaking. Test unit and the unit was leaning left and forward. Leveled unit and started a cycle and found no leaks present at this time. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Round Rock, Texas 78681

Gerry C

Job Details: 10/10/2024

"WDP540HAMZ4 Arrived to inspect no spray arm movement. I found no stored error codes and service test mode showed the machine had very good flow and arm movement, of both spray arms. Allowing the test to complete, all other functions were present and no leaks were observed during service."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Round Rock, Texas 78681

Gerry C

Job Details: 10/10/2024

"MED4500MW0 Arrived to inspect knob issue. I verified the machine had the old style knob that is to be replaced with the updated timer, per SP W11693378 - Special Project S15110 - SP?W11708423. I replaced the timer and knob per the SO and tested. Operational test good."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78701

James K

Job Details: 10/09/2024

"WED560LHW2 Arrived on site for unit door locked. Upon arrival, superintendent stated will need a hard hat kit before entering property. Ordering hard hard kit. In addition, need to update model and serial and address to office to update warranty. Office to reschedule ; ordrng 1 Unknown (Hard hat kit)"

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LL02

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/09/2024

"Arrived on site to test unit for broken support, tested unit found element support broken, replaced and tested, unit is now functioning as designed job complete installed W11724411"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near San Marcos, Texas 78666

Andrey

Job Details: 10/09/2024

"Arrived on site to test unit for water leaking out from door, tested unit found no leaks, talk to maintenance, customer was using dawn dish soap but after she switched to cascade liquid detergent it still was leaking, explained to customer that they will need to run unit empty for a few washes to get all the dish soap out, at this time job complete no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Niederwald, Texas 78640

Andrey

Job Details: 10/09/2024

"Arrived on site to test unit for noise, tested unit found all components activating properly and no unusual noise, disassembled the unit, inspected all components could not find any issue, unit is running as designed, job complete, no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Martindale, Texas 78655

Andrey

Job Details: 10/09/2024

"Arrived on site to test unit for gasket issues, tested unit found gasket popped out top and bottom of RC door, added adhesive to all effected areas and advised customer to to keep door closed for the next 12 hours to allow adhesive to dry, unit is now functioning as designed, no leaks detected job complete installed WP482338"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Andrey

Job Details: 10/09/2024

"Arrived on site to replace previously diagnosed control, replaced and tested unit is now running as designed, no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/09/2024

Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and console just flashes for a quick second. Found voltage to console was correct. Replaced faulty console(W116000355) and unit now working as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Austin, Texas 78704

Joe Z

Job Details: 10/09/2024

"Arrived on site for not heating, upon arrival, ran diagnostics and there are no saved error codes. Ran a vent test and test results in poor ventilation. Ran a time dry cycle and unit is heating correctly. Recommend having vent from wall through exit of home checked. The vent is either blocked with lint or is too far with too many 90 degree turns on way to exit. Unit is operating as designed. Please charge c.c on file for service/ diagnostics fee"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78752

Joe Z

Job Details: 10/09/2024

"Arrived on site for not cooling in both sections. Upon arrival, maintenance said the evaporator cover was Incased in ice and had unit thawed out prior to arrival. Ran diagnostics and all sensors pass test. Ran components test and all components operate. Replaced control and UI W11518204, W11558182 due to unit not going into defrost correctly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Pflugerville, Texas 78660

Andrew R

Job Details: 10/09/2024

Arrived onsite for washer making knocking g or thumping noise. Upon arrival I tested the washer in diagnostics and found no error codes stored. I tested a diagnosis cycle and 4 manual spins. I heard the drain hose line hitting the back of the washer. I ziptied the drain hose line closer to the wall however I informed the customer they might still hear a bit of noise due to the unit being in a tight fit. I heard no abnormal sounds with the washer. Unit is operating and completing cycles as designed. No water leaks present at time of service. Call complete. No parts installed.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Austin, Texas 78750

Daniel A

Job Details: 10/09/2024

Arrived on site to install previously diagnosed and ordered part. I installed the bake igniter and the temperature sensor. I reassembled the unit and tested the functions. The unit is operating as designed. I instructed the customer how to use the oven calibration feature is it is ever needed in the future. No gas leaks observed during service. W10833885 WPW10324262

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS

Near Austin, Texas 78758

Joe Z

Job Details: 10/09/2024

Arrived on site to replace damaged door panel. Replaced panel and added nameplate. Job complete

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Round Rock, Texas 78665

David Z

Job Details: 10/09/2024

"Arrived on site to diagnose dryer making noise when running. Heard a slight rumble, but nothing excessive on first glance. Disassembled unit and found blower wheel was broken, causing the noise. There were also large amounts of black marks on the tensioner pulley, like belt had been rubbing it as well. Replaced rollers belt and pulley from repair kit. Tested unit and verified all working as designed. In terms of the unit not fully drying, customer has been using timed dry lately and I recommended turning up the heat level. Unit has no error codes, and heats well. I found nothing disconnected or damaged inside the cabinet and heat level is good. Advised for auto dry cycles to make sure loads are big enough to contact the sensor Bars in the front of the unit. Repair completed. Parts used - WP697772, 4392067."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Temple, Texas 76504

Tyler

Job Details: 10/09/2024

Spoke with customer and they stated they had tried canceling service and no longer needed washer checked out. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, Texas 78744

James K

Job Details: 10/09/2024

"wrs331sdhm06 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11742389 control, W11518204 control and W11650659 heater. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78744

James K

Job Details: 10/09/2024

"WDF332PAMS0 Arrived on site to replace previous ordered parts. Upon arrival, proceeded to replace W10518394 heater. Ran diagnostics and found no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near Spicewood, Texas 78669

James K

Job Details: 10/09/2024

"MVW6230HW0 Arrived on site for unit unbalanced. Upon arrival, found suspension to be faulty. Ran diagnostics and found unit screeching during high spin. Ordering W11396716 suspension, W11449840 gearcase, W11239857 belt and W10721967 cam. No water leaks detected at this time. Customer agreed to reschedule Oct 16th. ; ordrng 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Spicewood, Texas 78669

James K

Job Details: 10/09/2024

"MVW8230HC0 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11426291 main control and W11478527 UI. Tested unit and now unit is functioning as designed. No wage leaks detected at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Georgetown, Texas 78628

Miguel

Job Details: 10/09/2024

"Arrived on site for dishwasher not draining, water spots left on dishes. Found water left in tub and no power to dishwasher. Breaker was tripped, reset and drain cycle cleared water. Customer says it sometimes trips breaker. All components working properly during test. Heater pulls 6 amps. Removed door panel. Verified 128v to control. Good ground. Found rinse aid empty. Replaced dispenser due to possible leaking rinse aid, removed drain pump and found propeller damaged. Used shop,vac to verify drain was clear. Replaced drain pump and then control as precaution against drain and tripping. Verified operation. Call complete. W11087207, W10861000, W10876537"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Leander, Texas 78641

Miguel

Job Details: 10/09/2024

Arrived on site for center burner leaking gas and not lighting. Also center knob is broken. Verified operation of center burner. Found burner holes clogged with oil. Advised how to removed cap and clean burners. Working as designed. Will need new knob. Called safety to inform. 7740045203.

We serviced a

JENN-AIR VENTHOOD

Model JXW8536HS2

Near Leander, Texas 78641

Miguel

Job Details: 10/09/2024

Arrived on site for both lights falling out of vent hood. Removed light assembly and attempted to push out housing to grip better. Still falling. Ordering light assembly. Reset for fri 11/1. Am. ; ordrng 1 W11321563 (Light)

We serviced a

JENN-AIR VENTHOOD

Model JXW8536HS2

Near Leander, Texas 78641

Miguel

Job Details: 10/09/2024

Arrived on site for lights falling down. Removed and replaced light assembly. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM05

Near Austin, Texas 78723

Matthew

Job Details: 10/09/2024

Arrived on site for unit needing sealed system repair. Confirmed compressor is not running and overloading. Tapped system and was still pressurized. Replaced compressor and drier. Pulled vacuum and held. Charger per spec and tested. Unit is functioning properly. Customer to allow 48hrs to stabilize.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Lockhart, Texas 78644

Matthew

Job Details: 10/09/2024

Arrived on site for unit leaking. Builder stated the unit had had a slow leak that was undetected and ruined some of the floorboards and needed replacement. Inspected unit and found fill tube not inserted properly to valve so that when the unit called for water to make ice half of the water with enter the ice maker and the other half with spray out of the bottom onto the floor. And started tube into valve and re-tested. Unit is now functioning properly. No leaks present at this time. Job complete. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Bastrop, Texas 78602

Matthew

Job Details: 10/09/2024

"Arrived on site for unit freezer door, not opening or closing properly. upon arrival tested unit and confirmed door slide issues. Slides were seizing up halfway through the process. Replace slide kit. Tested and unit is now opening and closing properly. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78717

Andrew R

Job Details: 10/09/2024

Arrived onsite for washer with no lights on. Upon arrival I plugged the unit in and found it to drain right away. I checked the water pressure line and it is clear. I left the water pressure line off and tested the unit again. The control is bad as it is not sensing that there is nomwater in the tub. The control will need to be replaced. OFFICE TO RS WHEN PART IS IN STOCK. ORDERING W11607637 Control.Unit moved to 5202.; ordrng 1 W11607637 (Control)

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Georgetown, Texas 78626

Sterling

Job Details: 10/09/2024

Power cord is required. Part is still in shipping. Spoke to customer and rescheduled for 10/14. ; schdld next appmnt for 10/14 MON !

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW1

Near Austin, Texas 78727

Scott

Job Details: 10/09/2024

"Arrived on site for washer not advancing and clicking . Found actuator had failed to shift and damaged cam arm . Replaced cam, actuator and cap. W11395618, W11481722, W10721967Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL OVEN

Model weg515s0lz4

Near Buda, Texas 78610

Leonardo

Job Details: 10/09/2024

"Arrived on site to replace the control board and DSI board. Both parts were replaced, and the unit was tested. The unit is now functioning as designed and preheated to 350?. Job complete. W10898291. W11620561"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Manchaca, Texas 78652

Tim M

Job Details: 10/09/2024

"Arrived on site to replace previously diagnosed parts. Upon arrival customer stated they ran another cycle and unit would not go into spin. Filled with water for the rinse part, then never locked the lid and drained. Replaced cam (W10721967) and shift actuator (W11481722). Control (W11627413) as precautionary. Ran a diagnostic cycle, all components properly engaged. Ran a wash cycle, unit progressed through the cycle properly. Advised customer if issue returns to try different cycles to know which cycles work fine and which cycles start to have issues. At this time unit is running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78737

Leonardo

Job Details: 10/09/2024

Arrived on site to replace heating element per special project. Replaced heating element test unit no leaks present.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Austin, Texas 78728

Andrew R

Job Details: 10/09/2024

Arrived onsite for broken or missing LED. Upon arrival customer statedthere isn't any issues with the light. Customer stated that the door creaks when opening fully. I'm going to order grease and a hinge and have office to RS as I was only sent with a bulb. Office to RS. ORDERING WP542638 Grease and WP2254473 Hinge. Customer stated they will not be here next week.; ordrng 1 WP542638 (Grease) and 1 WP2254473 (Hinge bottom)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78753

Andrew R

Job Details: 10/09/2024

Arrived onsite for dishwasher not draining. Upon arrival I could hear the pump operating however no water was coming through. I inspected the hose and found it in good condition. I inspected the inside of the disposal hook up and found the block cap still inside the disposal. I took the block cap out and the unit now drains all the water with no issue. No water leaks present at time of service. Call complete. No parts installed.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78758

Joe Z

Job Details: 10/09/2024

"Arrived on site for making noise. Upon arrival,test unit and found noise coming from 2 areas. From the rear vent hose and the blower wheel housing. Corrected issue at housing using noise padding. As far as vent hose noise. I recommend using a flex hose rather than the stiff hose. The more the unit is pressed to the wall the more noise is made. The unit is operating as designed with all remaining noises being normal."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78758

Joe Z

Job Details: 10/09/2024

"Arrived on site for making noise. Upon arrival, test unit by running a normal cycle. Am not able to duplicate any odd sounds. Unit is operating as designed. No leaks present at this time. Job complete. No parts used."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS22

Near Manor, Texas 78653

Andrew R

Job Details: 10/09/2024

Arrived onsite for micro/oven combo with no power. I found out that the unit does have power however the display flashes hourglass symbols. I performed a 5 minute power reset and the unit continued flashing. The customer stated they had a power outage when this occurred. The panel needed to be replaced. I replaced the panel and had customer hook wifi up. Unit is now operating and heating as designed. Call complete. Installed W11600321 PANL-CNTRL. DID NOT HAVE CORE LABELED BUT RETURNING AS CORE JUST IN CASE.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Manor, Texas 78653

Andrew R

Job Details: 10/09/2024

Arrived onsite for micro/oven combo with door not shutting. Upon arrival I noticed when pushing on the door the left side door switch would click meaning it engaged when pushing on the door. When let off the switch would not be activated. I was trying to pull the combo out however after getting it a tiny bit out I could not pull further. The trim on the cabinet was trying to pull out when attempting to pull the combo out. The trim will need to be cut more in order to pull the oven out without damaging the trim. I tried pulling on left side and then right side and the combo wouldn't pulled out. The customer will reach back to us to have us come out and assess what is wrong with the door switch on the left hand side. No parts installed. ; O-emld tckt

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78733

Luis

Job Details: 10/09/2024

"Arrived on site. Unit not powering on and draining water,removed unit from enclosure,removed water from bin,replaced a defective drain pump,installed new pump,ran water through unit water drained checked connections no leaks. Ran diagnostics all test passed. Used w11539855"

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Temple, Texas 76502

Tyler

Job Details: 10/09/2024

"Arrived on site for washer making a knocking noise during agitation portion of wash cycles. On arrival customer provided a video that I was able to use to pinpoint noise down inside the gearcase area. Inspected rotor/stator motor, clutch and slider. Found no failures in either side of motor or clutch and found gearcase as the cause of sound. Replaced gearcase w11449841 and slider w10734521. Found washer working as designed with no leaks and unit no longer making knocking noise. Call complete"

We serviced a

WHIRLPOOL OVEN

Model WOED5030LZ01

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/09/2024

Arrived on site to test unit for console not responding. Found center screen not responding to touch. Took console off and unplugged the console for 1 minutes. Secured connection back and unit working sometimes. Will order new console office to reschedule ; ordrng 1 W11659265 (Console)

We serviced a

KITCHENAID OVEN

Model KOEC530PSS00

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/09/2024

Arrived on site to test unit for unit giving error code. Test unit and found error code F9E1 miss wired unit. Checked connections at junction box and all connections test good. Replaced control board test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/09/2024

Arrived on site to test unit for 3rd rack sprayer hanging fluster missing clip. Installed new clip test unit and unit test good job complete. W11573754

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, Texas 78739

Tim M

Job Details: 10/09/2024

"Arrived on site to replace previously diagnosed part. Upon arrival noticed left side of the evaporator has ice buildup. Water may be getting diverted to the left side from the evap cover contacting the evap coil. Replaced evap harness (W11566892) and added permagum behind the evap cover to create some space between the evap cover and evap coil. Tested unit, unit is building ideal frost and unit is now running as designed. Advised customer to place a bottle of water into the FC, once frozen solid unit will be ready to use. No leaks detected, job complete."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Hutto, Texas 78634

David Z

Job Details: 10/09/2024

"Arrived on site to diagnose range that is tripping breaker when in use. Customer said it happened 5-10 mins in, but now if it's plugged in at all it trips. Tried range on several different outlets and it tripped any it was plugged into. Removed rear paneling and gained access to wiring harness. Reseated all connections, made sure pins were tight, and moved harness away from any sharp edges or possible grounding points. I plugged it in and it powered on and completed a preheat cycle and kept running. This should resolve the issue, however if the problem returns we will need to replace the main wiring harness. No parts used, unit working properly. Repair completed. Called in findings to safety."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Round Rock, Texas 78665

David Z

Job Details: 10/09/2024

"Arrived on site to follow up on microwave oven combo that was giving open/close door message. On arrival retested and found F6E8 again. I removed the console once I saw microwave light was going on and off. Found appliance manager had a console connection not plugged in. Reconnected the molex connector and tested. Found unit started working properly, and heated a cup of water. No additional parts needed. Repair completed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Round Rock, Texas 78664

David Z

Job Details: 10/09/2024

Arrived on site to diagnose range with inner oven paneling issues. Examined unit and found the floor plate badly heat warped / cracked and in need of replacement. Ordering floor plate and clip. Office to schedule return visit l.; ordrng 1 W11098799 (Floor Plate) and 1 98005502 (Clip)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS00

Near Round Rock, Texas 78664

David Z

Job Details: 10/09/2024

Arrived on site to diagnose ice machine overproducing ice. Found failed bin thermistor causing it to read as not full. Unit should no longer be overproducing. Parts used - WPW10511923.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Hutto, Texas 78634

David Z

Job Details: 10/09/2024

"Arrived on site to diagnose washer making awful grinding noises when agitating. Examined under unit and found belt had been slipping for sure, and the upper splutch sleeve was chopped up / damaged and causing noise as well. Replace splutch and belt. Ran unit on a normal cycle. Verified noise was gone, and all agitation noise is back to normal. Unit working as designed. Parts used - W11239857, W10721967."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ15

Near Pflugerville, Texas 78660

David Z

Job Details: 10/09/2024

"Arrived on site to follow up on refrigerator not dispensing ice. Found previous repair did not hold. Removed icemaker assembly and replaced the divider, motor, spacer and yolk. Tested and confirmed proper operation. Unit working as designed. Parts used - WP63052-2, W11378860, W11671282, WPW10309864."

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Marble Falls, Texas 78654

Daniel A

Job Details: 10/09/2024

"Arrived on site to inspect cooktop front panel crooked or unleveled. Upon further inspection, I found that the bottom lip of the front panel was sitting on top of the cabinet. It appears that upon installation, the unit was pushed back either too far or there was an added piece of molding or trim installed over the bottom lip of the front panel (photos). According to the manufacturer installation instruction, this unit is installed incorrectly. Because of the improper installation, the front panel is not positioned right and is angled slightly downward. I advised the customer of my findings. The cooktop surface is level and the unit is functioning without issue. The customer will have their builder come address installation issue. the No parts installed. No gas leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Meadowlakes, Texas 78654

Daniel A

Job Details: 10/09/2024

Arrived on site to install previously diagnosed and ordered part. I installed the new ice maker and ran a test. The ice maker is operating as designed and filled with water showing no leaks or over spilling. W11700250 no water leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78759

Scott

Job Details: 10/09/2024

Arrived on site for washer not draining . Found wire harness broken to drain pump. Replaced harness W11643701. Ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete .

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS2

Near Austin, Texas 78759

Scott

Job Details: 10/09/2024

"Arrived on site for range tripping breaker . Replaced both elements and control WPW10583047, W11594271, W11447783. Followed both service management and wp service pointer on burn off . Did not find any unusual amp draws , amps are within specs . Having apt maintenance double check range after recommended time for bake off . No other issues found . Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Austin, Texas 78757

Scott

Job Details: 10/09/2024

Arrived on site for range tripping breaker . Issue is not consistent.checked harness and no issues found . Followed per service management and wp service pointer on burn off of element . No parts used . Job complete

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX1

Near Austin, Texas 78731

Scott

Job Details: 10/09/2024

"Arrived on site for dishwasher shutting off mid cycle and flashing clean light . Ran diagnostics got 8-4, 9-2. Error code . Found some sudsing after test wash . Ordering dispenser . Return set 10/14. ; ordrng 1 W11412300 (Didpenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Austin, Texas 78732

Scott

Job Details: 10/09/2024

"Arrived on site for fridge not making ice . Ran diagnostics,got e5 error . IM did harvest . Found fill line frozen . Replaced ice maker and heater . Did power reset . Reran harvest and fill. All checked normal. No water leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78732

Scott

Job Details: 10/09/2024

"Arrived on site for fridge not making ice . No IM an error codes . Unit is harvesting but not filling ,found fill line frozen . Found temps set too low . Fz -5 ,fresh @35. Defrosted fill line . Ran harvest and fill . All checked normal. No parts used .no water leaks detected at time of service . Job complete"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Austin, Texas 78732

Scott

Job Details: 10/09/2024

Arrived on site for fridge not dispensing water . Unit is making ice and dispensing ice . Can hear valve activate . Following service pointer .ordring pressure regulator also will need shim to fix leveling of door . No parts installed No water leaks detected set return 10/18; ordrng 1 W10786952 (Kit pressure) and 1 Fridgeshim

We serviced a

WHIRLPOOL OVEN

Model WFGS3530RS0

Near Seguin, Texas 78155

Andrey

Job Details: 10/09/2024

"Arrived on site to test unit for not sparking, customer stated the unit shocked him and stopped working, tested unit found DSI board not functioning, replaced DSI board and bake igniter as precautionary and tested, unit is now running as designed, no leaks detected job complete installed W10898291, W11524031"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/09/2024

Arrived on site to test unit for no ice production. Found ice mold had excessive water preventing ice maker from cycling. Removed ice and tested unit with no issues. Advised customer to monitor and if issue persists recommend ice maker. No parts replaced at this time.

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/09/2024

Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and unit now working as designed. No signs of arcing or grounding out. Advised customer of issue persists have contractor replace faulty breaker. No parts replaced. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Austin, Texas 78730

Luis

Job Details: 10/09/2024

"Arrived on site. Checked freezer temp reading 7? compressor attempting to power on,can hear compressor attempting g to power on then stops,checked voltage good reading 120vac checked dc voltage found 6 vdc,2vdc and 0vdc diagnosed unit losing dc voltage from main control,replaced main control powered unit on compressor powered on with no issues. W10818296"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUR35X24HZ03

Near Austin, Texas 78703

Luis

Job Details: 10/09/2024

Arrived on site. Installed new door found new door damaged uploaded pictures ordering a new door. ; ordrng 1 W11613589 (Door)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS1

Near Austin, Texas 78735

Luis

Job Details: 10/09/2024

"Arrived on site for thin ice. Found pump shutting off water fill early good water flow,replaced defective recirculating pump,watched water fill good. Repair covered by 1 year warranty"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Seguin, Texas 78155

Andrey

Job Details: 10/09/2024

"Arrived on site to replace previously diagnosed control, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Georgetown, Texas 78626

Sterling

Job Details: 10/09/2024

On arrival verified complaint of leaking water. Used clear door to identify cause. Spray arms and diverter are all working correctly. Found bottom right corner has a crack in the tub. Ordering W11513977 tub. Office to Resch installed w11179175; ordrng 1 W11513977 (Tub)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Georgetown, Texas 78626

Sterling

Job Details: 10/09/2024

"On arrival verified complaint of not working. Found fuse open. Attached breaker tool and found trips breaker on plug in. Traced and found interlock switches are shorted. Replaced both interlocks and filter board. Ran a cycle and confirmed heating. Unit is now working correctly, job complete installed w10422269 and w11551558, w11551761"

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Georgetown, Texas 78626

Sterling

Job Details: 10/09/2024

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight no twists in power cord. Verified voltage and polarity are correct. Turned off breaker . Replaced Bake and broil elements and main control. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed job complete replaced bake element w11545804 and broil element w11617232 and control w11649350"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Jarrell, Texas 76537

Sterling

Job Details: 10/09/2024

On arrival verified clips are missing replaced bottom front panel clips and lid clips to front panel. Unit is not secure and running correctly. Job complete installed 2x w10854425 and 2x wp8066092

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Seguin, Texas 78155

Andrey

Job Details: 10/09/2024

"Arrived on site to test unit for for ice maker issues, tested unit found facia heater flap is getting stuck causing ice to back up in the ice box, damper making a loud grinding noise and multiple led lights not working, will need to replace damper, facia heater and necessary LED modules, ordered parts reschedule 10/15 PM appointment per customer request no parts installed ; ordrng 1 W11637688 (Facia heater) and 1 WPW10479155 (Damper control) and 1 W11484839 (LED module) and 2 W11484836 (Ice maker led lights)s and 1 W11483116 (FC light module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Salado, Texas 76571

Sterling

Job Details: 10/09/2024

"On arrival verified complaint of no water out the dispenser, first inspection found water was off at the wall. Turned water on and both dispenser and ice maker function, job complete no parts installed."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Spicewood, Texas 78669

Leonardo

Job Details: 10/09/2024

Arrived on site to test unit for once not responding. Fed unit and found all buttons working as designed. Turned oven on to pre heat to 350? and found unit not heating. Pulled unit out and checked junction box to check voltage and found red wire was not connected to the red wire coming from the wall. Secured red wire test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model woec3030ls01

Near Spicewood, Texas 78669

Leonardo

Job Details: 10/09/2024

Arrived on site to relaxed board ordered by previous technician. Removed top cover and found burned wire at TOD. Will order new switch harness office to reschedule ; ordrng 1 W11555169 (Interlock harness)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Spicewood, Texas 78669

James K

Job Details: 10/09/2024

"WFW75HEFW0 Arrived on site for unit flashing F3E1. Upon arrival, proceeded to replace WPW10448876 pressure switch and W11201274 control. Ran diagnostics and passed. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS05

Near Austin, Texas 78738

Leonardo

Job Details: 10/09/2024

Arrived on site to test unit for right front burner and center burner flames to high. Test unit and found wrong orifices on both burners. Customer had the orifice there so I told him the correct number that go on each burner. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near Georgetown, Texas 78626

Lou

Job Details: 10/09/2024

"Arrived on site to inspect range cooktop burners not heating. Upon further inspection, I tested all burners and with my hand on the cooktop to feel for heat, I found the burners are taking too long to heat up. I pulled the unit out and removed the terminal block cover to find the L1 and Neutral were switched. I re-wired the power cord harness to the terminal block and retested and unit is operating as designed. Job completed. No parts installed today."