Near Georgetown, TX 78633
Cliff
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found failed door switch. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2020
RANGE JENN-AIR JGS8750BDS Arrived on site to test unit for panel not working. Found bad panel and advised customer can’t test oven to see if starts or not.
Near Austin, TX 78754
Scott
Job Details: 04/20/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit still making knocking noise . Customer had Vidio of noise . Ran diagnostics all checked normal , found some oil on gear case . Replaced gearcase . Ran calibration and test wash . All checked normal . No water leaks detected at time of service. Job complete."
Near Austin, TX 78733
Kevin
Job Details: 04/20/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer is squealing during operation. Disassembled dryer and used repair kit to replace all interior parts. After replacement dryer is now quiet again, removed all lit from interior, job complete"
Near Belton, TX 76513
Jonathan
Job Details: 04/20/2020
ICE MACHINE KITCHENAID KUIS18PNZB0 "Arrived onsite for ice machine that won’t make ice. Inspected unit and work area. Tested unit in service diagnostics and found recirculation pump grinding and low water flow with a loud buzz coming from the fill valve. Replaced recirculating pump and valve and tested unit. Unit is working as designed. Call complete."
Near Round Rock, TX 78664
Wesley
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and replaced wiring harness. No change in symptom of powerless pantry ui board. Based on prior diagnosis motioning to designate the wiring issue to be in the foamed in cabinet
Near Kingsland, TX 78639
James
Job Details: 04/20/2020
OVEN JENN-AIR JJW3830DP02 Arrived on site and tested operation found upper oven lights not working. Found upper sockets shorted. Installed new lights and tested operation found unit working properly. Job complete
Near Uhland, TX 78640
Robert
Job Details: 04/20/2020
RANGE FRIGIDAIRE FFEF3012UBC Arrived on job for complaints of f10 code. Confirmed code and replaced control and sensor. Sensor wire damaged but measured in range. So I replaced both.
Near Kingsland, TX 78639
James
Job Details: 04/20/2020
REFRIGERATOR ELECTROLUX EI32AF80QSE Arrived on site and tested operation found ice maker failed. Installed new ice maker and tested operation found unit working properly. Job complete.
Near Buda, TX 78610
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for customer complaint of unit leaking, found drip pan and drain extension need replacing. Ordering parts.; ordrng 1 W10836964 (pan-drip) and 1 W11084807 (extension)"
Near Austin, TX 78750
David
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to follow up on refrigerator that was not cooling in RC. Performs diagnostic and checked damper as well as thermistors. Found damper works fine in diag mode. Tested thermistors and they are also ready the same temps I verified via thermocouple. FC at -22, RC at 58. Called and spoke to Austin at tech line. Verified main PcB is the brain, and they recommended we replace it again. In addition replacing the UI board as well. Thermistors are good and reading fine, so there has to be an error in the controls. Office to reschedule since I can only schedule them,.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)"
Near Dale, TX 78616
Leonardo
Job Details: 04/20/2020
RANGE GE JS645SL3SS Arrived on site to replace board. Replaced board test u it and unit still not working. Found error code to be cooling fan problem. Found cooling fan stuck with fan wire. Removed the wire from fan test unit and unit test good job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site to inspect dishwasher for not filling, Upon inspection found the dishwasher was not filling with water, pressure switch is open always, ordering parts. Rescheduled for Wednesday. ; ordrng 1 WPW10195039 (SWITCH)"
Near Kyle, TX 78640
Robert
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job for complaints of no ice. Found wires for heater broken. Will need to replace door. ; ordrng 1 LW11034290 (dor-fip)
Near Austin, TX 78748
Kevin
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found it is in a preschool, this washer is not approved non residential and does not have a warranty. Ran a diagnostic cycle and found no errors and no leaking water. There is a large commercial water heater to the left of the washer and found it is leaking and water pooling in front of washer is due to this. Job complete"
Near Round Rock, TX 78665
Andy
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for refrigerator dispenser issues. Tested and inspected unit and found failed ice maker container. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 04/20/2020
WASHER WHIRLPOOL CAW35114GW1 Arrived to install previously ordered part.Removed and replaced the right end cap.Reassembled and unit now operates as designed.Job complete
Near Hutto, TX 78634
Andy
Job Details: 04/20/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer getting hot when not in use and not starting. Tested and inspected unit and found failed switches and timer. Removed failed push to start switch and timer with little improvement. Ordering needed parts. Left unit unplugged and advised customer not to plug in as it is a hazard. Office to schedule.; ordrng 1 279827 (motor!dryer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10562712 (swtch-temp) and 1 W10563094 (switch) and 1 WPW10476828 (cntrl-elec) and 1 WPW10627711 (relay-pts)
Near Granite Shoals, TX 78654
James
Job Details: 04/20/2020
RANGE GE JTD3000SN1SS Arrived on site and installed new control. Tested operation and found unit working properly.
Near Austin, TX 78739
Leonardo
Job Details: 04/20/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace all parts. Replaced all part test unit and back burner still the same job complete.
Near Austin, TX 78759
David
Job Details: 04/20/2020
WASHER SAMSUNG WF405ATPASU/A2 "Arrived on site to diagnose washer that customer said was making some banging noises and loooping in spin cycle at random. Performed diagnostic and cycle checks. Tested unit with high speed spin and could not find any excess vibration or noise, basket is tight and suspension is still rigid and not Sloppy. Customer did inform me that they do see a SUDS message, which does indicate oversuds, and the unit will attempt to clear them out, which can result in prolonged cycles. No error codes were present at all. Advised customer to clean the unit using Affresh, and to run some additional hot water cycles to break up any buildup. Call complete."
Near Dale, TX 78616
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for noise complaints. Found the gearcase cause of noise will also need agitator and bolt. ; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator)
Near Austin, TX 78727
Wesley
Job Details: 04/20/2020
WASHER WHIRLPOOL WFW92HEFW "Arrived site and found unit to have f5e2 error only. Reset and found loose connection at lock. Secured connection. All checks good, advised customer of use and care."
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived to inspect ice maker issues on side by side refrigerator.Jumped the ice maker and motor cycled properly.Found the water filter is old and was causing the water filling and dispensing issues.Found the water was frozen in the freezer compartment.Used my steamer to defrost the blockage.Cycled the ice maker again and ice maker filed and was harvesting at the completion of call.Job complete
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FC0 "customer advised that the unit door won’t stay closed during drying cycle. I opened and closed the door and found the latch/strike loose and not holding together. I removed and replaced the strike/latch and tested and the door is operating as designed. No lint observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/20/2020
WASHER LG WM3270CW "Arrived on site for customer complaint of leak, found drain hose disconnected from tub, I reconnected and ran test cycle, unit tested good."
Near Harker Heights, TX 76548
Cliff
Job Details: 04/20/2020
WASHER MAYTAG MHW5100DC0 "Documented all damage with washer in quick pics. Full failure of unit during high speed spin.Spoke with,Tech line, Steve7727619130Safety, tashia"
Near Georgetown, TX 78628
Wesley
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and provided customer instruct on dishwasher upper rack.
Near Kempner, TX 76539
Al
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect French door refrigerator not cooling.Verified the operation of compressor and fans.Customer advised before the failure she heard a loud hissing and the unit totally loss power.Called Whirlpool Tech line and spoke with RICK SR# 7727615867.No frost pattern observed Advised Rick of complaint.Compressor is running but not cooling.Compressor dye drier access valve Ordering research for needed parts.Office to reschedule with customer ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS.) and 1 CNOTE (RESEARCH ACCESS VALVE ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10608485 (EVAPORATOR )
Near Austin, TX 78724
Leonardo
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site to replace parts. Replaced parts test unit and u it test good job complete.
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived to inspect French door refrigerator not cooling.Immediately discovered the cooling off light was on, causing the refrigerator to remain in the standby mode.Turned unit on and unit powered on.Through diagnostics found the ice maker is defective and will need to be replaced.Ordering ice maker.Needs more work.; ordrng 1 WPW10764668 (ICE MAKER)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect unit leaking, found pump broke off. Replaced sump assy and tested properly"
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/20/2020
MICROWAVE ADMIRAL WMH32519FS0 Arrived to inspect unit with no display. Found screen failed. Replaced display and tested properly
Near Lakeway, TX 78734
Brandon
Job Details: 04/20/2020
COOKTOP GE JGP933SEK2SS "Arrived on site to replace burner head and cap, after replacing parts, unit tested good"
Near Austin, TX 78754
Scott
Job Details: 04/20/2020
FREEZER KENMORE 106.827558 "Arrived on site for not cooling properly . Found defrost timer not advancing to defrost . Evap was solid block of ice . Steamed out partial evap . Replaced timer .job complete"
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
DRYER LG DLE3777W "I opened the unit door and pressed the door switch closed and tuned the unit on and it never got hot and I couldn’t see the element illuminating in the back vent area. I disassembled the unit and tested the element assembly and found the cutoff was bad. I removed and replaced the element assembly and retested. Unit is operating as designed. I cleaned the lint from the unit as well. No lint observed at the end of service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop flames. Upon further inspection, I tested all of the flames and all are functioning properly. The customer advised that they have a humidifier in the home as well, which would explain the red/yellow/orange tips of the flames. I advised the customer that the flames are common with a humidifier in the home and are normal. Customer advised that when cooking in a pot and boiling water, the liquid will go to one side of the pot. I found that the grates are warped and the cooking items don’t sit flat on the grates. I am ordering the grates and scheduled return service No gas leaks detected during service. Return service will need to be scheduled along with job #254409.; ordrng 1 W11204377 (grate-kit)"
Near Austin, TX 78731
David
Job Details: 04/20/2020
COOKTOP JENN-AIR CVGX2423B18 Arrived on site to install previously diagnosed parts to resolve the constant ignition function when burners were in use. Replaced all 4 burner switches and retested. All is now working as intended and it lights and functions as designed.Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/20/2020
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site for customer complaint of unit not heating, found broken element, I replaced element, unit tested good."
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/20/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to install previously ordered parts, replaced panel and tested properly"
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDT920SADM2 "I placed the unit in diagnostics showing no error codes. Continued with testing and as soon as the motor came on, I could hear a loud clicking noise. Customer identified the noise as the one they reported. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed.
Near Marble Falls, TX 78654
James
Job Details: 04/20/2020
WASHER WHIRLPOOL MAH8700AWW Arrived on site and tested operation found unit making a clicking sound coming from drain pump. Removed drain pump and found a quarter stuck inside and it had broke 1 of the propellers off. Unit will need new drain pump. Installed new drain pump. Tested operation and found unit working properly. Job complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/20/2020
REFRIGERATOR BOSCH B26FT70SNS/01 Arrived to install previously ordered parts. Replace housing and filter and tested properly no leaks o siteFilter -
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
WASHER LG WT5070CW "I removed and replaced the drain pump and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Andy
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Also found failed knobs ordering parts to be shipped to customer. Unit was disconnected from gas so could not test unit. Instructed builder that unit will need to be hooked up to gas by licensed plumber and will need to be checked for gas leaks by licensed plumber and gas company to be safe. Job complete.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 4 WPW10339442 (knob DTC)s
Near Cedar Park, TX 78613
Lou
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDTA50SAHB0 "I removed and replaced the adjuster kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01
Near Dripping Springs, TX 78620
Luis
Job Details: 04/20/2020
REFRIGERATOR MAYTAG MBR2258XES6 "Arrived on site for no cool. Starter clicking on and off diagnosed a faulty starter,installed a new starter powered unit on compressor powered on unit cooling down ; used 1 8201786 (STARTER) from stock"
Near Lockhart, TX 78644
Robert
Job Details: 04/20/2020
WASHER MAYTAG NTW4516FW1 Arrived on job for complaints of not finning cycle. Ran diagnostics and found all functions working properly. Checked codes and got a out of balance code.
Near Austin, TX 78719
Kevin
Job Details: 04/20/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site and added a side vent kit to dryer per customer request. job complete"
Near Austin, TX 78738
Brandon
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for customer complaint of fresh food section not cooling properly, found return air blocked with ice build up.
Near Austin, TX 78748
Luis
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for no ice. Ran diagnostics E2 error,power cycled unit ran harvest test failed after power cycle. Installed a new icemaker,power cycled unit with a new icemaker installed. Ran diagnostics icemaker passed harvest test,ran fill test passed."
Near Austin, TX 78739
Luis
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no ice. Ran diagnostics test 15 read 02 no ice in bin optics passed,ran 36 good air flow from ice box fan,ran 56 no errors,ran 57 icemaker passed harvest,ran 45 icemaker filled with water. At time of visit unit passed all diagnostics for ice production."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site to inspect fridge for not making ice, upon inspection found fill tube to icemaker clogged with ice, cleared out clog with steamer and retested, all functions returned. Complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/20/2020
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on to replace cabinet and other parts. Replaced cabinet and suspension but discovered tub , adapter and tub ring damaged. Will need two man and two hours. ; ordrng 1 W10371566 (tub) and 1 W11222084 (ADAPTER) and 1 WPW10461196 (ring-tub)"
Near Round Rock, TX 78665
Andy
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near , TX 78619
Brandon
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling, and unit powering off. I replaced UI control, hv control, and power supply control, I also replaced evap cover and fan motor with thermistor and wrapped foil tape and tie around evap thermistor. Unit tested good."
Near Lockhart, TX 78644
Robert
Job Details: 04/20/2020
FREEZER AMANA C15B3W Arrived on job for not cooling. Found the compressor good and running but leak.
Near Austin, TX 78756
Leonardo
Job Details: 04/20/2020
DISHWASHER MAYTAG MDB8959SFH4 Arrived on site to test unit for upper rack falling. Found broken track replaced tracks test unit and unit test good job complete.
Near Granite Shoals, TX 78654
James
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KUDR204ESB00 Arrived on site and found unit wedged in opening and unable to remove. Tested fans and found to be working properly. Found drain line clogged and could not clear from inside unit. Unit will need to be removed to clear obstructed drain. Customer will have contractor remove unit from opening and schedule service if needed.
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
OVEN WHIRLPOOL RBD305PRS00 "arrived on site to install previously diagnosed and ordered part. Due to the main control failure and having it rebuilt, I reinstalled the main control and tested the unit and it operated as designed Job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Sr# 7727620255 was advised after extensive testing that the p8 components were responsible for the power cycling problem and those being the Freezer Evap fan motorIce box thermistor and the fill tube heater. Ordering components and returning to repair. ; ordrng 1 FILLTUBEHEATER (RECOMMENDED NOT LISTED ) and 1 ICEBOXTHERMISTOR (RECOMMENDED UKNOWN ) and 1 W111387387 (CONTROL) and 1 W11224256 (CONTROL)
Near Austin, TX 78754
Luis
Job Details: 04/20/2020
REFRIGERATOR LG LFXS24566S/00 "Arrived on site for door popping open and damaged bin. Found screw loose on closure pin,installed pin correctly to bottom of door tightened screw tested door operation good. Diagnosed defective ice bin causing bin not to sit properly and dispense ice. Replaced bin tested ice dispenser unit working as designed"
Near Pflugerville, TX 78660
David S
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM "Arrived on site for fridge not sealing and water accumulating. Inspected unit and work area. Found freezer over full, do won’t seal on it’s on you have to push in to close it. Spoke with customer about having to much in the freezer causing the door not to close properly will cause there issue. Customer stated it was doing this before the freezer was full. I am ordering the freezer gasket W10136733, just to be sure the gasket is sealing properly. Office to reschedule.; ordrng 1 W10136733 (FREEZER GASKET)"
Near Georgetown, TX 78633
Lou
Job Details: 04/20/2020
WASHER LG WM3470HWA "arrived on site to install previously diagnosed and ordered parts. Due to the water inlet hoses having rust debris inside, I removed and replaced both hoses and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed.
Near Lampasas, TX 76550
Al
Job Details: 04/20/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS2 Arrived to install previously ordered parts.Removed and replaced the the valve and water tube.Reassembled and advised customer to wait approximately 24 hours for healthy ice production.All water lines were dry at the end of service.Job complete
Near Round Rock, TX 78681
Chase
Job Details: 04/20/2020
REFRIGERATOR BOSCH B22CT80SNS/01 Arrived on site to check refrigerator for leak. Found ice maker fill tube had separated from fill tube housing. Secured with a worm clamp. Cycled ice maker and checked for leaks. Ice maker filled properly and no leaks were present from fill tube. The refrigerator is not currently installed due to water damage to the flooring.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW8040DW2 Arrived on site and installed previously diagnosed part. Tested operation and found unit working properly. Job complete.
Near Leander, TX 78641
Lou
Job Details: 04/20/2020
VENTHOOD KITCHENAID KVWB406DSS1 "arrived on site to inspect venthood noises. Upon further inspection, I turned the unit on medium & high speeds and the fan motor began to shake vigorously. I removed the fan motor and found the blower wheel was badly damaged causing the unit to be off balance when in the medium and high speeds. I replaced the fan motor and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78724
Luis
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL GD22DFXFB02 "Arrived on site for no ice. Ran icemaker through a cycle water did not fill icemaker,forced water valve no water from valve. Diagnosed a failed valve,installed a new valve ran icemaker through a cycle water filled icemaker."
Near Del Valle, TX 78617
Kevin
Job Details: 04/20/2020
WASHER MAYTAG MVWB765FC3 "Arrived on site and inspected washer and found F7E9 saved error code, inspected motor assembly and found mounting nut is not tight for rotor, after resetting discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"
Near Del Valle, TX 78617
Kevin
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDF550SAHS found main harness was damaged when dishwasher was dropped and valve was ripped free of support. No water leaks detected at time of service. Talked to SR will research harness; ordrng 1 RESEARCH/HARNESS"
Near Manor, TX 78653
Scott
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site replaced million ,dampener control ,evap fan with harness and evap cover . Steamed out ice on evap . Ran diagnostics all checked normal . Good air and frost patterns . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect unit with bad washing, ran diagnostics and found the pump would work intermittently, replaced sump assembly and tested properly no leaks on site"
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2020
DISHWASHER GE GSD2100V50CC "I attempted to turn the unit on at the timer, but the unit failed. Checked the breaker and it was good. Checked voltage to the unit and it was good. Removed the lower kickplate and found has a reset switch. Pressed the reset button and retested the unit and it is operating as designed. The switch had been tripped causing the unit to power down. I advised the tenant of my findings and showed them how to test should this occur again. No water leaks observed during service, job completed."
Near Austin, TX 78747
Kevin
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG515S0JS0 "Arrived on site and found overlay is damaged in box, a new one will need to be ordered.; ordrng 3 W11343212 (OVERLAY)s"
Near Pflugerville, TX 78660
David S
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for no power to washer. Inspected unit and work area. Found control with no lights. Checked power to the unit was getting 120V. Control board failed, replaced control board and tested unit operations,lid latch would not engage. I replaced the lid latch and tested the unit. All tested good."
Near Buda, TX 78610
Leonardo
Job Details: 04/20/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for temp being to high. Test unit and found bad sensor. Unit at -20 degrees and still reading over. Replaced sensor test unit and unit test good job complete.
Near Austin, TX 78750
David
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install new icemaker to resolve no ice issue. Installed new icemaker and unplugged unit for 2 mins and turned back on. IM cycled fine. All is now working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 04/20/2020
OVEN KITCHENAID KEBC107KSS0 "Arrived on site for customer complaint of unit not heating after self clean. I found TOD fuse blown, reset fuse, nit tested good."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/20/2020
WASHER MAYTAG MVWB765FC3 "Arrived on site to install gear case and all parts on washer, upon install found the holes drilled into gearcase are too large
Near Austin, TX 78753
Wesley
Job Details: 04/20/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site and replaced week motor. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect unit with loud noise, found unit was failing to defrost in freezer iceingnuo the fan, unit needs 24hrs, set towels unit will need evaporator motor assy replaced to complete; ordrng 1 CNOTE
Near Austin, TX 78753
Wesley
Job Details: 04/17/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived onsite and found unit fridge unplugged on the porch and completely thawed. Was advised unit had gone into complet no cool. And they moved it outside for ease of access. Found evidence of possible oil leak and compressor drawing 0.6 amps while on. No temp Change in the tubing. Due to sanitation standards Evap not inspected. Advised customer on prep for Evap access. Ordering compressor and Evap and sealed system repair. ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS PORT) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect unit with noise, found noises from control and noise from ice fan, will need replaced to complete ; ordrng 1 WPW10196393 (damper control assy) and 1 WPW10308033 (motor-evap)"
Near San Marcos, TX 78666
Robert
Job Details: 04/17/2020
WASHER WHIRLPOOL NTW4516FW3 Arrived on job to replace latch. After replacement test operation and control not responding. Ordered control ; ordrng 1 W11170317 (CONTROL )
Near Burnet, TX 78611
James
Job Details: 04/17/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD6 Arrived on site and tested operation. Found ice box fan housing gasket not sealing. Seated gasket gasket properly and tested operation. Unit tests good. Job complete
Near Austin, TX 78702
Kevin
Job Details: 04/17/2020
REFRIGERATOR GE GFE29HSDASS "Arrived on site and inspected refrigerator and found freezer temperature is 32°, fresh for the temperature is 54°, compressor is running it is very hot 172°. Found condenser fan is not running at all. A new condenser fan will be needed to correct the issue. ; ordrng 1 WR60X10358 (fan condenser dc)"
Near Austin, TX 78737
Kevin
Job Details: 04/17/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "111265000, Arrived on site and inspected refrigerator and found no ice production in upper icemaker. Upper icemaker is 37 degrees, took 1 picture. Freezer temperature is 9 degrees, took 1 picture. Lower Icemaker production is slow according to the customer. Spoke with Frigidaire tech assist they requested several tests showing that the icemaker is operating normally and ultimately recommended replacing the main control board saying that it sounded like a Main board malfunction reference number 83520105. Refrigerator will need to be scheduled for defrost to replace housing kit.; ordrng 1 242115279 (board-main power) and 1 5303928784 (HOUSING KIT) and 1 NEEDDEFROST"
Near Nolanville, TX 76559
Al
Job Details: 04/17/2020
MICROWAVE FRIGIDAIRE FGMV174KFA Unit will need a control panel where control panel clips into cabinet ; ordrng 1 CNOTE (RESEARCH BLACK COVER WITH HOOKS TO FIT INTO CABINET)
Near San Marcos, TX 78666
Robert
Job Details: 04/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on job for complaints of no power. Found breaker shut off , after turning on got code f30 no sensor. Found sensor unplugged. Connected sensor and test oven."
Near Harker Heights, TX 76548
Al
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to inspect French door refrigerator with no power. Confirmed the complaint and checked the outlet and outlet was good.No diagnostics test could be preformed due to no power to unit.Ordering UI and main HV control. ; ordrng 1 W10830278 (CONTROL HV ) and 1 W11387386 (UI USER INTERFACE SILVER)
Near Andice, TX 78628
Lou
Job Details: 04/17/2020
OVEN WHIRLPOOL WFG550S0HZ1
Near Burnet, TX 78611
James
Job Details: 04/17/2020
WASHER MAYTAG MHW5630HC0 KD) Arrived on site and tested operation found water leaking from dispenser housing. Unit will new dispenser to repair. ; ordrng 1 W11316600 (drawer)
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/17/2020
REFRIGERATOR LG LSXS26326S "Arrived to inspect unit with moisture inside, found bottom left corner of door warped out causing big gap in seal, been that was since new. ; ordrng 1 ADC74646304 (RIGHT DOOR) and 1 CNOTE (AUTHO ) and 1 CNOTE (SS TECH TO OVER CHECK COMPRESSOR WORK )"
Near Austin, TX 78749
Kevin
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and replaced washtub diagnosed on previous visit. After replacement ran a diagnostic cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
David S
Job Details: 04/17/2020
OVEN GE JTP20WF3WW "Arrived on site for oven light not working. I inspected the oven light assembly, and found assembly and wiring harness damage. I will have to order the harness to complete repair. The harness does not show up on any parts break down, will have to send to parts research. ; ordrng 1 PARTSRESEARCH (OVEN LIGHT HARNESS)"
Near Austin, TX 78705
Leonardo
Job Details: 04/17/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78701
Luis
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for damaged door. Removed damaged freezer door,installed. A new freezer door checked door seal good."
Near Round Rock, TX 78665
Andy
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01