Near Georgetown, TX 78633
Lou
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW13 "arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=17 degrees & RC=54 degrees. Found that the evaporator is frozen over and the defrost bimetal is open. Tested the defrost element and it is good.. No water leaks observed during service.; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"
Near Austin, TX 78746
Luis
Job Details: 03/30/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for cooling complaint. Checked fan motor good,checked damper control good air flow entering fresh food. Called tech support with temp readings from logger ran diagnostics with tech support,per tech support all test passed unit working to specs and recommended replacing main control for second time and damper controlSR#7727150151; ordrng 1 WPW10200659 (MAIN CONTROL)"
Near Martindale, TX 78655
Richard
Job Details: 03/30/2020
DISPOSAL KITCHENAID KCDS100T2 Arrived onsite for the garbage disposal leaking. During testing found that the leak is coming from the sink and not the garbage disposal. Advised customer to call a plumber to repair. Complete
Near , TX 78610
Leonardo
Job Details: 03/30/2020
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site to test unit for chimney damaged. Replaced chimney test unit and unit test good
Near Leander, TX 78641
Lou
Job Details: 03/30/2020
WASHER MAYTAG MHW6000XW2 "arrived on site to inspect washer bellow clamp fell off. Upon further inspection, the customer handed me the outer clamp that goes to the bellow. When I opened the door, I inspected the bellow and found a large hole in the bellow at the bottom near the drain ports and also part of the outer rim of the bellow was torn off. I am ordering the bellow and CNOTE-LSO PER CUSTOMER REQUEST. Advised customer to not use the unit until the repair is completed due to potential leaks.; ordrng 1 W11106747 (bellow)"
Near Temple, TX 76502
Jonathan
Job Details: 03/30/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for a washer that was spinning and off-balance load. Inspected unit and work area. Turned unit on and unit tried to start draining with no water in it. Customer advised he unit was spinning with water in the unit and the clothes would not come out dry. Placed unit in service diagnostics and found an F8 E1 (no/long fill) error code. Tested water valves and found the unit filling properly. Replaced control and tested unit in an auto cycle. Unit is working as designed. Call complete.
Near New Braunfels, TX 78130
Leonardo
Job Details: 03/30/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace drain motor. Replaced drain motor test unit for leaks no leaks present at this time job complete.
Near Manchaca, TX 78652
Robert
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of lights and dispenser not working. Found the deli UI not working and auger motor. ; ordrng 1 W10822606 (motor) and 1 WPW10677119 (cntrl-elec)
Near Austin, TX 78746
Luis
Job Details: 03/30/2020
REFRIGERATOR KITCHENAID KSSS42MDX05 "Arrived on site for no cool. Compressor running removed evaporator cover found ice ball on inlet to evaporator,traces of dye under iceball,checked heat exchanger no traces of dye on exchanger diagnosed unit will need an evaporator and a new uv drier.
Near Horseshoe Bay, TX 78657
James
Job Details: 03/30/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and tested operation. Found no operation from drain pump. Vacuumed water from unit and inspected pump. Found pump has failed. Installed new pump and tested operation. Unit tests good. Job complete
Near Manchaca, TX 78652
Robert
Job Details: 03/30/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of not heating in oven. Found igniter week.; ordrng 1 W11176454 (IGNITER )
Near Marble Falls, TX 78654
James
Job Details: 03/30/2020
DRYER MAYTAG MEDB765FW Arrived on site and tested operation. Found no faults in memory. Tested ui and found all buttons responding properly to input. Started cycle and found all functions test good. Instructed customer on touch panel and function. Job complete
Near Austin, TX 78749
Luis
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 "Arrived on site for no cool. Found control unresponsive diagnosed a faulty main control,installed a new main control powered unit on compressor and fans powered on unit working as designed.
Near New Braunfels, TX 78132
Noah D
Job Details: 03/30/2020
ICE MACHINE KITCHENAID KUIS15NNZB0 "Arrived on site for ice maker melting ice near dean, upon inspection found the fill valve turning on and not turning off in the correct amount of time, checked water level sensor and found it open, ordering sensor, office to reschedule ; ordrng 1 W10485962 (SENSOR)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/30/2020
WASHER MAYTAG MVWX655DW1 "Arrived to inspect unit not filling or washing, found washes plate broke, replaced and tested found no water coming in, found 120 voltage at valves, replaced housing and tested properly"
Near Leander, TX 78641
Lou
Job Details: 03/30/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass trim separating, the back right burner valve stem being bent and the oven bottom panel being warped/cracked, I removed and replaced all three parts and tested the unit. Unit is operating as designed. Using my liquid leak detector, I checked all gas connections and all were good. No gas leaks detected during service, job completed."
Near Mart, TX 76664
Jonathan
Job Details: 03/30/2020
WASHER MAYTAG MVWC465HW2 Arrived on site for washer that had a broken push to start switch. Inspected unit and work area. Found unit push to start button pushed in and not sitting properly. Removed control and found consul bent upwards not allowing the control to activate to push to start rubber button properly. Adjusted and leveled console for the control to sit properly. Placed control back on and ran unit through a diagnostics test cycle. Unit is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 03/30/2020
ICE MACHINE KITCHENAID KUID308ESS1 "arrived on site to install previously diagnosed and ordered parts. Due to the recirculating pump failure and bin sensor failure, I removed both and tested unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Dale, TX 78616
Richard
Job Details: 03/30/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for the washer not working properly. Installed new control that was ordered. Issue was not resolved. Ran diagnostics and found that the splutch assembly was installed backwards not allowing the washer to go into the spin cycle. Re installed splutch assembly correctly and replaced the actuator and washer tested good. No leaks present. Complete
Near Lakeway, TX 78734
Robert
Job Details: 03/30/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not heating. Found heater open. Replaced heater. After replacement test operation.
Near Georgetown, TX 78626
Cliff
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site to replace previously ordered parts for refrigerator. Replaced fan motor and sensor harness. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 03/30/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for ice maker just filling and draining . Customer stated hat unit is making ice normally for past week . Ran diagnostics twice lol checking normal . No water leaks detected at time of service . Job complete .
Near Horseshoe Bay, TX 78657
James
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on site and installed new thermistor. Tested operation and found unit working properly. Job complete
Near Lampasas, TX 76550
Al
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect ice maker issues. Found the ice make simply stopped working.Removed and replaced it, cycled the ice maker and unit began operating as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78747
Leonardo
Job Details: 03/30/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not drying. Test unit and found unit working as designed customer not using jet dry heating element coming on. Advised customer to use jet dry to help unit dry job complete.
Near Austin, TX 78723
Jacob
Job Details: 03/30/2020
RANGE WHIRLPOOL WFC150M0EW4 Arrived onsite for unit not heating correctly. Found that element is working as designed. Gave tenant instructions on usage for Elements are the center push button detection for weight to keep the coils hot. No issues at this time. Job complete
Near Kyle, TX 78640
Leonardo
Job Details: 03/30/2020
DISHWASHER BOSCH SHP65T55UC-02 Arrived on site to test unit for unit giving e15 error. Found error to be unit leaking. Found unit leaking from motor and float and valve.
Near Horseshoe Bay, TX 78657
James
Job Details: 03/30/2020
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site and installed new bake element and front right burner. Unit tests good. Job complete
Near Volente, TX 78641
Lou
Job Details: 03/30/2020
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect wall oven error codes. Upon further inspection, I found the unit showing F1E1 error code. Following service matters tech sheet, I removed and replaced the main ACU. Also, found the console ribbon separating; therefore, I removed and replaced the console and tested the unit. Unit is operating as designed. Advised customer of my findings and repairs. Job completed."
Near Pflugerville, TX 78660
Scott
Job Details: 03/30/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for panel replacement. Replaced panel. Ran diagnostics everything checked out good. No gas leaks at the time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 03/30/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, customer provided a picture of some glasses that had white streaks on them. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Made recommendations for detergent/rinse aid use as well as use and care for the unit. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 03/30/2020
DRYER MAYTAG MEDB835DW4 "arrived on site to inspect dryer console buttons not working. Upon further inspection, the customer advised that the buttons on the console haven’t been working/intermittent. I tested voltage to the unit and got 244V. Tested voltage at the control and it was good as well. Tested continuity to the harness to the console and it was good. I removed and replaced the console overlay and retested the unit and it is operating as designed. No lint observed during service, job completed."
Near New Braunfels, TX 78130
Leonardo
Job Details: 03/30/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for unit not heating. Test u it and found bad high voltage. Replaced mag cap and diode. Test unit and unit heating correctly job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 03/30/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is building mess of ice in freezer ice bucket. Tested unit and found small accumulation of ice and ice maker fill box. This is causing it to overflow into a bucket. Removed ice accumulation and tested unit. Found no other failures at this time.
Near , TX 78130
Leonardo
Job Details: 03/30/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete.
Near Leander, TX 78641
Paul
Job Details: 03/27/2020
REFRIGERATOR JENN-AIR JS42PPDUDE01 Arrived onsite for the refrigerator not dispensing water or ice. Found the niagra UI core control not passing voltage. Replace control with new. Tested water and ice dispenser. All tested good. Unit is working as designed. Call complete.
Near Austin, TX 78734
Leonardo
Job Details: 03/27/2020
RANGE KITCHENAID KSGB900ESS Arrived on site to test unit for unit not getting to temp. Test unit and found unit needed calibration. Unit temp off by 12° calibrated oven to +15° test unit and unit test good job complete
Near Belton, TX 76513
Al
Job Details: 03/27/2020
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived to inspect ice machine not making ice.Customer stopped me short of the unit and advised the unit has been fully operational for at least 4 days.I verified and checked ice bin and observed a full bin with healthy ice production.I verified unit is operating properly.All water lines were dry at the time of service.Job complete.
Near , TX 78619
Leonardo
Job Details: 03/27/2020
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site to install new bottom rack. Installed rack test unit and unit test good job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 03/27/2020
UNKNOWN UNKNOWN 1.23E+12
Near San Marcos, TX 78666
Noah D
Job Details: 03/27/2020
WASHER MAYTAG MVWB765FW1 "Arrived on site to diagnose washer for not filling, upon inspection found the valve not filling on either valve, replaced valve and retested. Water was returned. Complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher with error code F2E2. During testing found that the error was present. Error code means lost communication with UI and control. . Complete
Near Kingsland, TX 78639
James
Job Details: 03/27/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived on site and inspected unit for dye. Found no uv dye visible on any components. Found unit balances with 8 psi on high and low and 20 inch vacuum on low with 80 psi on high while running. Called tech line and spoke to Kathy #7727465402. No repair recommended at this time
Near Austin, TX 78723
Cliff
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with excess moisture inside. Tested all parts and components and found previous issues corrected but glass shelf in refrigerator condensating. Advised homeowner if doors are not completely closed outside air and humidity will condensate on glass shelving. Advised on best procedures to prevent this issue in the future. No leaks were found at time of service.
Near Temple, TX 76502
Jonathan
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced thermistor and tested unit in diagnostics. FC thermistor and RC thermistor showed that they passed. Unit began to cool and unit is working as designed. Unit has two trays of ice in the ice bin. Advised customer to wait at least 24 hours for ice production. Customer also advised his freezer light was out and the lights on the top were dim. Replaced freezer light and all other lights became fully operational. Call complete.
Near , TX 78641
Lou
Job Details: 03/27/2020
OVEN WHIRLPOOL KOCE500ESS09 "arrived on site to install previously diagnosed and ordered part. Due to the microwave outer door glass breaking, I installed a new outer door glass and tested. Unit is operating as designed. Job completed."
Near Temple, TX 76502
Jonathan
Job Details: 03/27/2020
COOKTOP WHIRLPOOL KICU509XBL00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both display and module with correct module and tested unit. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW2 Arrived on site for washer that was not washing. Inspected unit and worst area. Customer advised the issue was not with that the unit wasn’t washing but that she was getting black cried all over her clothes. Removed wash plate and inspected unit found lubricant on driveshaft causing her issue. No oil leaks were detected. Removed lubricants and reattached wash plate. Unit is working as designed. Call complete.
Near Waco, TX 76710
Jonathan
Job Details: 03/27/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice machine that was making very little ice and was making a sound. Inspected unit and work area. Found unit in an ice making cycle and no water in the water reservoir. The recirculation pump was trying to pump up water but all the water was in the line barely dripping at the refrigeration pan. Place unit in an auto cycle and as soon as the valve was actuated, very little water was entered. Advised customer of the issue and that I could not see if there were any other problems until that was resolved. Replaced valve and tested unit. Unit went through a clean cycle but when it went to draw in water for the ice making, the unit filled 1/3 of the pan. I advised the customer that he could try to use the machine as is but might have thin ice or cause further problems down the line or replace his recirculation pump. Replaced the recirculation pump and tested unit. Unit is working as designed.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=9 degrees & RC=38 degrees. Tested the ice maker using my jumper wire and it operated intermittently. Due to the intermittent operations, I removed and replaced the ice maker and cycled power to the unit. Once I turned the power back on, the ice maker began to harvest and water filled the tray. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for range not operating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
David
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site to diagnose refrigerator with gap on bottom. Performed diagnostic and examined door. Found freezer door warped, causing the bottom right corner to not be able to seal, sticks it 1/4 inch further then RC door. Ordering W11390104 door. Will return when door comes in. Office to reschedule. ; ordrng 1 W11390104 (DOOR)"
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave light not turning off. Tested and inspected unit and found failed control. Ordering needed part. ; ordrng 1 W10892389 (cntrl-elec)
Near San Marcos, TX 78666
Noah D
Job Details: 03/27/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to inspect range for flame issues, upon inspection found the right rear burner turned off on the med setting, adjusted flame and retested, small flame returned on low, tested oven and found no issue. Job complete"
Near Uhland, TX 78640
Luis
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site for no cool.
Near Austin, TX 78703
Jacob
Job Details: 03/27/2020
FREEZER WHIRLPOOL WRS331SDHM00 Arrived onsite for unit not cooling in freezer. Tested unit. Found that a sealed system issue is the cause for not cooling. Submitted documents for sealed system issue. Ordered parts. Office to reschedule.; ordrng 1 W11179385 (drier-tube) and 1 W11305045 (COMPRESSOR )
Near Leander, TX 78641
Paul
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for a refrigerator not making ice. Ms stated the FC wasn’t cooling properly. I checked temps and found the FC at 24 degrees and the RC at 57 degrees. Both evaporators are clear. I ran service test 39 with my watt meter connected and it wouldn’t get above 128 watts with it set to max (99) on the UI and it wouldn’t maintain the wattage dropping as low as 112 watts. I called Whirlpool techline and spoke to Brian file# 7727463829. Brian stated that it sounded like the compressor and Orion control were working but believes the unit is low on refrigerant due to a high side leak. Ordering all sealed system components JIC along with oilless gauges and leak detector. Ordering W11393142 COMPRESSOR, W11336586 CNTRL-ELEC, W11336582 CONDENSER, W11099684 VALVE, W11099748 FC EVAPORATOR, W11291123 RC EVAPORATOR, W10843121 Non-UV DRIER, W10913906 COUPLER, LEAK DETECTOR, & OILLESS/ OILLESS.; ordrng 1 LEAKDETECTOR (LEAK DETECTOR) and 1 OILLESS (OILLES
Near Austin, TX 78739
Jacob
Job Details: 03/27/2020
WASHER MAYTAG MVWB880BW0 Arrived onsite for unit getting suds error code. Tested unit. Found that control board was bad. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 03/27/2020
OVEN WHIRLPOOL WOS51ES4ES00 Arrived on site to test unit for no power and door locked. Test unit and found bad fuse thermal. Will replace fuse ; ordrng 1 W11025102 (FUSE THERMAL ) and 1 W11034459 (FUSE CUT OUT )
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not agitating. Tested and inspected unit and found failed actuator and cam. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78728
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water valve, water tube and reservoir. Ordering needed parts. Office to schedule return trip. Have water shut off at was and instructed customer to keep close eye on unit.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11346622 (RESERVOIR ) and 1 W11415785 (WATER TUBE)"
Near Austin, TX 78727
Cliff
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not responding to controls. Tested unit and found user interface shorted out. User interface control will need to be replaced to complete repairs. .; ordrng 1 W11368911 (UI)
Near Belton, TX 76513
Al
Job Details: 03/27/2020
WASHER WHIRLPOOL MVWB835DC4 "Arrived to inspect long fill.Confirmed the complaint and removed and replaced it.Reassembled, calibrated and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78739
Jacob
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete. No issues at this time. Job complete
Near West Lake Hills, TX 78746
Leonardo
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to test unit for console not responding. Will need to order new co trip board W11261165 and new console W11428588 ; ordrng 1 W11261165 (CONTROL) and 1 W11428588 (CONSOLE )
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator water in RC. Tested and inspected unit and found line inside RC cabinet was crushed not allowing water to drain. Spoke to customer on service fee per CS and was approved adjusted and steamed out to make sure line is open. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Scott
Job Details: 03/27/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for unit not filling . Ran diagnostics 6-4,6-3, 6-1 5-1 . Found unit is full of suds . Replaced control ,found heater triac shorted . Ran diagnostics after flushing unit of build up of suds . Unit is performing normal . Did instruct customer on cleaning . No water leaks detected at time of service . Job complete ."
Near Canyon Lake, TX 78133
Luis
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for cooling complaint. Found weak frost pattern,install a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,checked evaporator and compressor compartment no traces of dye."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/27/2020
WASHER MAYTAG MVWB765FW3 "Arrived to inspect unit with no filling, ran diagnostics and found low fill and long fill errors. Cleared and replaced housing an dieted good. Tested spin and agitator and tested properly"
Near Waco, TX 76710
Jonathan
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived on site for refrigerator that was not dispensing water or ice. Inspected unit and work area. Try to dispense water and was unable to but heard the valve actuate. Removed filter and tested unit. Unit began to flow. Advised customer he had a bad filter and that Whirlpool would not cover this service. We replaced the filter with a new one and tested the unit. Unit is working as designed. Call complete.
Near Austin, TX 78738
Leonardo
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time test unit and unit washing job complete.
Near Temple, TX 76501
Jonathan
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer that won’t finish the cycle. Inspected unit and work area. Place unit in service diagnostics and found an F9E1 (long drain) error code. Placed unit in an auto test and found the drain pump not pumping out the water. Ordering drain pump and will return; ordrng 1 W10876600 (drain pump)
Near Austin, TX 78759
Paul
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced all 3 controls at the same time per techlines instruction. I tested the icemaker running service test 97 and all the cube slots filled except for 2. I removed the customers filter and tested it again and all slots filled. I advised the customer to change the filter because it was about 8 months old per Mr. Ms had showed me that there was a tare in the right refrigerator door gasket. Ordering W10917313 GASKET-DOR. .; ordrng 1 W10917313 (GASKET-DOR)
Near Liberty Hill, TX 78642
Lou
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered part. Due to the sensor, I removed and replaced the sensor and tested. Unit is operating as designed. Tested the microwave and could not duplicate any unusual noises. Job completed."
Near Round Rock, TX 78664
Cliff
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace previously ordered parts for refrigerator. Replaced all four ordered controls and found the UI is now responsive but several components in unit still not operational due to internal short. Ice bin sensors are not registering and will need to be replaced along with compressor inverter and LED control.; ordrng 1 W10563323 (flipper) and 1 W10804160 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 W11087200 (invrtr-box)
Near New Braunfels, TX 78130
Richard
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for the refrigerator doors not leveled. During leveling. The left hand screw to the roller adjuster is stripped. Ordering parts and office to schedule.; ordrng 2 2152958 (screw)s and 2 WP2179826 (rivet)s and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab)
Near Cedar Park, TX 78613
Lou
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to install previously diagnosed and ordered parts. Due to the defrost heater/bimetal failure and left RC door gasket torn, I removed and replaced the defrost heater, bimetal harness, and left RC door gasket. Using my heat gun, I shaped the gasket before installing. Tested the unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Richard
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived onsite for the refrigerator veggie trap cracked.. Office to schedule. ; ordrng 1 W11162446 (pan-meat)
Near Austin, TX 78754
Scott
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher not heating. Ran diagnostics got 7,1 error code. Heater is coming on at the end of test cycle. Advised customer that control was in safety mode had to reset itself. No water leaks detected at time of service. Job complete."
Near Canyon Lake, TX 78133
Richard
Job Details: 03/27/2020
RANGE JENN-AIR JJW9830DDS Arrived onsite for the oven door glass broken. Installed new glass that was ordered and door tested good . Complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/27/2020
RANGE AMANA AGR5330BAS3 Arrived to install previously ordered parts. Replaced door and insulation
Near Georgetown, TX 78633
Al
Job Details: 03/27/2020
WASHER WHIRLPOOL MVWC415EW1 Arrived to inspect washer not agitating.Ran diagnostics test mode and confirmed the complaint.Removed and replaced the actuator.Reassembled and calibrated the unit and unit began operating as designed.Customer satisfiedJob complete All water lines were dry at the time of service.
Near Manor, TX 78653
Scott
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WMH31017HS0 arrived on site for microwave not heating . Found mag has failed . Ordering mag . Please call to set return.; ordrng 1 W10754299 (magnetron)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/27/2020
REFRIGERATOR KENMORE 253.284328 "Arrived to inspect unit not cooling well. Found unit not defrosting, found heater to have no continuity and will need replaced Heater ; ordrng 1 5304496687 (heater-defrost) and 1 CNOTE (SOONER SERVICE IF POSSIBLE )"
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed thermistor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 03/27/2020
WASHER WHIRLPOOL MVW6230HW0 Arrived to inspect washer dripping from valve. Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 03/27/2020
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site to diagnose a range that will not turn on. Found terminal block burnt. Replaced terminal block and job is complete.
Near Andice, TX 78628
Lou
Job Details: 03/27/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven light not working. Upon further inspection, I found that the oven light was burnt out. I removed and replaced the bulb and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near The Hills, TX 78738
Leonardo
Job Details: 03/27/2020
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to test unit for unit making loud pop sound. Test unit and found unit was connected to propane but orifices were still natural gas. Advised customer to get a Plummer to do the conversion kit. Job complete. Sr#7727464849
Near Spicewood, TX 78669
David
Job Details: 03/27/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose washer that was leaking into unit with power off. Performed diagnostic and found no codes present. Found inlet valves were failed allowing a water seep when powered off. Replaced inlet valves. Retested and al, is working as designed with no seepage. Call complete. No water leaks found."
Near New Braunfels, TX 78130
Noah D
Job Details: 03/27/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 "Arrived on site to inspect venthood for buzzing sound during operation, upon inspection I confirmed the ,Otto was not working correctly and making a lot of noise, ordering motor assembly and switch assembly, office to reschedule ; ordrng 1 W11100651 (MOTOR) and 1 W11100652 (SWITCH )"
Near Canyon Lake, TX 78133
Luis
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for moisture build up. Found moisture on utter loop divider between freezer and fresh food,added adhesive to liner gaps restricted some air flow on back cover to allow copper lines to warm to prevent moisture on divider. AUTHO KPFDFPFDPL1; used 1 WP482338 (ADHESIVE) from stock"
Near Liberty Hill, TX 78642
Lou
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice bin doesn’t come out. When I attempted to remove the bin, the outer casing came off. I was able to get the remaining bin out and put the casing back on, but the lever is broken and the bin needs to be replaced. Also found the right door gasket torn. I am ordering the ice bin and right RC door gasket and scheduled return service. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip) and 1 W11185686 (ice-contnr)"
Near Austin, TX 78746
Leonardo
Job Details: 03/27/2020
OVEN KITCHENAID KODE300ESS04 Arrived on site to test unit for fan coming on. Test unit and found purple wire to sensor cut off will need to replace sensor and wire harness. Office to reschedule ; ordrng 1 W10859573 (SENSOR )
Near Del Valle, TX 78617
Scott
Job Details: 03/27/2020
WASHER MAYTAG MVWC565FW Arrived on site for loud noise from washer. Ran diagnostics found gear case failure. Replaced the gear-case ran diagnostics everything came back good. No water leaks found at time of service. Job complete
Near Austin, TX 78746
Jacob
Job Details: 03/27/2020
DRYER MAYTAG MEDB765FW Arrived onsite for unit making noise during cycle. Tested unit. Unit working as designed. Instructed customer of noise being normal. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/27/2020
WASHER MAYTAG MVWB750YW0 "arrived on site to inspect washer error codes. Upon further inspection, I found the unit in the garage with limited access to the unit. Found the unit showing error code LD (long drain). Placed unit in diagnostics and attempted to manually drain the unit as there was water and clothing still inside. Unit failed to drain. Tilted unit back and checked the drain pump and it ohmed out good, but the motor was extremely hot and I felt the hose and there is something inside the hose. I advised the customer that the part I had was incorrect and would have to order another pump.Office to schedule return service and advised the customer to have the unit accessible for repairs. No water leaks observed during service.; ordrng 1 WPW10409079 (pump-water)"
Near Killeen, TX 76543
Al
Job Details: 03/27/2020
RANGE AMANA AER6303MFS2 Arrived to inspect range not heating. Confirmed the complaint and removed the lower access panel and found the wires burned at the power cord. Ordering W11134840 lower harness to complete the repair.Needs more work.; ordrng 1 W11134840 (MAIN HARNESS FOR OVEN )
Near Austin, TX 78745
Jacob
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace parts. Ordered by previous tech. Put adhesive and replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Canyon Lake, TX 78133
Luis
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for moisture on front of ice bin and on bin gasket,ice build up on rear wall. Prev tech ordered wrong part,unit need grey adapter and gaskets. Ran diagnostics no air flow from ice box fan in diagnostics,ran icemaker test E5 error timed out,ran harvest cycle passed,ran fill test passed. Diagnosed unit will need main control,ice box fan, or react adapter and gaskets that go between adapter and icemaker housing. ; ordrng 1 W10846539 (ICE BOX FAN ) and 1 W11126056 (ADAPTER GREY) and 1 WPW10280988 (GASKET) and 1 WPW10320706 (HASKET) and 1 WPW10675033 (MAIN CONTROL)"