Arrived on site to test unit for leaking. Found top of door gasket was not sealing properly causing leak. Replaced gasket(W11177741) and completed diagnostics. No leaks detected. Job complete.

"MVWX655DW1 Arrived on site for unit not spinning correctly. Upon arrival, checked error codes and found F7E6 motor fault. Cleared code. Inspected capacitor and found 47.3 MFD, normally calling for 50MFD. Checked motor and found no issues with no open circuit. Ordering W11395618 capacitor. No water leaks detected at this time. Customer agreed to reschedule Feb 17th. ; ordrng 1 W11395618 (Capacitor)"

"Arrived on site to replace previously diagnosed parts. I replaced appliance manager control, control board, and epair/console, unit tested good."

"Arrived on site for customer complaint of unit leaking, I ran test cycles 2 times, did not see any signs of leaks. Pulled unit out and ran test, no leaks found."

Our arrival verified complaint of unit. Not washing correctly on inspection shows. No debris in filter oranwashed sump area ran diag cycle and confirmed the wash motor is not activating verified voltage to pump is good. Verify voltage and polarity are correct. Replace sump assembly. Reran diag test and unit is now functioning correctly.Job complete installed w11613479

"Arrived onsite for clicking noise. I found unit to be unleveled and creating a claking noise when moving. Customer stated the noise was like a lacking noise. I checked the rear of the unit and everything looks as designed. I checked the icemaker, gaskets, and fans. All checked good and customer stated there has been no issue with defrost. I leveled the unit and fixed the clacking noise as it was unleveled and wobbling. No issues with unit at time of presence and clicking noise couldn't be recreated. No leaks present. Call complete. No parts installed."

"Arrived on site to diagnose washer tripping breaker at random. Talked to customer who said ever since they had the unit, breaker would trip at random most often during spin. But this does not happen every load and it's capable of finishing loads. I tested all unit functions and found nothing abnormal at all. Could not trigger unit to trip breaker under any load or functions. Unit is on a square D GFCI which is causing likely nuisance tripping. Advised to swap breaker with a different brand and follow up if it still trips. No parts replaced since unit didn't trip while I was testing. Call completed due to being unable to duplicate a failure."

Arrived on site for lights in refrigerator not working. Replaced light module per Service Pointer - W11755210. Verified operarion. Call complete. W11470191

Wtw5010lw0 Arrived on site for a washer not working correctly. On arrival found product stuck on sensing and ran diagnostic and found error code long drain. I inspected the wireharness and I found a broken wire replaced with lower wireharness and tested product works as it's designed no water leaks visible from main water supply. Client was unable to sign due to being ill.

"Arrived on site with parts ordered, removed racks. Used shop vac to clear water. Replaced motor assembly. Vefified operation. Spray arm had debris coming out, picked out and advised cuztomer to run cleaner to clear rest of dishwasher. Call complete. No leaks. WPW10591570"

"Arrived on site for no cool. Compressor not powering on,installed a new start device,powered unit on compressor powered on. 8201786"

"Arrived on site for customer complaint of RC not cooling properly. Found RC set at 35 but only reaching 40-41. I replaced hv control and ui control, thermistor tested good. Parts used wpw10675033 w11330971"

Arrived on site to test unit for unit not washing correctly. Test unit and unit getting plenty of water but motor coming on and stopping. Replaced sump and motor test unit and unit test good no leaks present at this time job complete. W11613570. No one here to sign

WED5000DW2 Arrived on site from previous visit to install parts. I installed timer and door handle i tested product works as it's designed . Client didn't sign due to being ill.

"Arrived on-site for oven burning food on bottom rack. Checked average temps and noticed oven held heat longer than normal but no issues with the fan motor. Educated customer on how to calibrate temps. Calibrated 30 degrees for customer. Call complete no parts used 378, 316, 381"

Arrived onsite for sudsing leak evidence. Observed for other causation and found unit operating as designed. Advised cuetomer on maintenance. All else checks good. No parts. No leaks observed at time of service.

Arrived onsite for unit not drying. When speaking to leasing they were on the phone with maintenance and maintenance stated they canceled the call with whirlpool as the dryer had a electrical issue and got it resolved. Unit is operating as designed and no repairs were needed as the dryer had an electrical issue. No parts installed. Call complete.

"Arrived on site for intermittent Water dispenser pulsating noise. And temperature issues in FC and RC. Upon arrival, customer played video of noise. Ran temperature test and get zero in FC and 32 RC. Test dispenser and getting noise from filter housing. Ordering water valve, filter housing, and diffuser. Office to reschedule. ; ordrng 1 W11645127 (Diffuser) and 1 W11645245 (Valve) and 1 W11036341 (Filter housing)"

"Arrived on site to install previously ordered part. Upon arrival, customer states that is still having issues with burners. Replaced control W11594224. Inspected burners and found FL element has failed and RL element is beginning to fail. Ordering FL and LR elements.Office to reschedule ; ordrng 1 W11396790 (LF element) and 1 W11396792 (RR element)"

"KRFC300ESS09 Arrived on site for unit making abnormal noise. Upon arrival, customer stated the is coming from in the RC. Upon closer inspection, found ice buildup on damper grille. Ran test cycle and found noise coming from damper assembly. Proceeded to replace WPW10594329 damper. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to examine microwave with burn spot inside cavity. Found a small spot where it looked like something had arced off of likely metal and left a small scrape against the liner. Customer approved using some touch up paint to paint over the mark. I added some paint. Unit itself is functioning fine, no issues present. Everything working as designed at this time. Called findings into safety. Call completed."

Arrived on site to test unit for not washing. Found error f4e3. Replaced sump(W11613570) and cleared error code. Completed diagnostics with no issues. No leaks detected. Unit is now working as designed. Job complete.

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. I ran the unit through diagnostics and found an F3 E1 (pressure system fault) and F5 E1 (lid switch fault) error codes. The customer advised that the unit can sometimes start a cycle, but it constantly clicks when it's trying to lock the lid and will start draining midway through the cycle and then not complete. I did not find any part of the pressure hose pinched in any way, and the unit will need a new control and latch assembly for repair. Ordering parts and the office will need to contact the customer about a return date due to an out of stock item. No parts were installed.; ordrng 1 W11657965 (Control) and 1 WPW10482836 (Latch)"

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol board bake and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety sr# 7740846494

RT18BKXSQ00 Arrived on site for a refrigerator not sealing. On arrival verified issue and uploaded photos both door RC door FC door need to be replaced. It looks like someone in the passed replaced gaskets and pulled seal from doors causing gaskets not to seal properly. I ordered both doors no water leaks visible from main water supply office to reschedule for client. ; ordrng 1 2263254W (Freezer door) and 1 2263256W (Refrigerator door)

"Arrived on site to replace previously diagnosed part. Replaced control (W11607637) and ran a diagnostic cycle, all components are properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for customer complaint of unit getting out of balance. I ran diagnostic test and showed customer everything tested good. Explained load sizes and proper use of unit. No leaks.

Arrived on site for refrigerator door not closing. Mullion does not raise to hit the pivot block. Found door did not have a rise nor dall during owning. Removed door and replaced door closure. Same issue. Inspected and closure on door is needed. Will need new door. Office will call to schedule. WP12028505AP; ordrng 1 W11307258 (Door)

Arrived on site to test unit for gas smell. Test unit and found no actual leaks. Found customer had a cover on the vent choking the burner out not allowing it to vent correctly making oven turn off. Removed cover ran test and unit pre heated correctly to 350? then to 425? job complete. Called safety 7740795664

"Arrived on site for customer complaint of unit not heating properly. When I arrived i found UI was blank and not responding. I disconnected all connections from UI and main control, reset breaker, unit tested good. If problem continues will need UI console and main control to be replaced at the same time."

"Arrived on site to test unit for long dry times, tested unitbfound unit is heating, ran a vent test and found that it's completely restricted, advised customer not to use unitband hire a professional to clean vent, at this time job complete no parts installed"

"Arrived on site to inspect washer going out of balance. Upon further inspection, I placed the washer into service mode and observed no error codes. I checked the state of the suspension and was not great but not horrible. I ran component testing and ran a spin test, and found that the basket was spinning off center. I replaced the suspension and ran another test and found that the basket is now spinning properly. No water leaks observed during service. W11130362 signature did not save"

"Arrived on site for not drying. Upon arrival, ran vent test an test passed. Inspected unit and found no vent hose is installed. Test polarity and is correct. Removed rear panel to inspect heat circuit components. Found high limit thermostat is OL. Replaced high limit thermostat 279816. Test unit by running a dry cycle. Observed unit is heat cycling. Unit is operating as designed. Job complete"

"I wrapped on site for a washing machine that is leading water at the bottom of the tub after each cycle. Inspected unit and work area. The customer stated that do you noticed they could hear water at the bottom of the basket after each cycle, and even when they run a drain and spin on the unit, they can spin the basket and hear water. I did advise the customer that this is normal operation due to water in the tub ring on top of their basket as well as small amounts of water in the tub after the cycle ends. I did explain that this is normal operation and found the unit unlevel. I leveled out the unit and ran the unit through diagnostics. I found no stored error codes. I ran a unit through an auto test and the unit ran as designed with no abnormal sounds present. Call complete. No parts were installed."

Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared hose test unit and unit test good job complete no parts used.

Arrived on site to test unit for unit not starting. Test unit and found unit clicking when door open and light not coming on. Found and control board will replaced board and switches on return visit. Rescheduled for Monday 2/17. ; ordrng 1 W11325787 (Microwave board) and 1 W11188752 (Fuse)

"Arrived on site. Ran diagnostic found sensor shutting off water fill early,found some calcium build up on lip of evaporator plate and weak spot on grid cutter. Cleaned up lip of the evaporator plate,replaced the recirculating pump and grid cutter ran a normal cycle water filled pan correctly. W10919199,w11542867; used 1 W10919199 (Grid cutter) from stock"

"Arrived on site to test unit for not heating. Upon arrival tested unit and verified its not heating. Took voltage at the terminal block, unit is receiving proper voltage. Tested all fuses on the back side, found thermal cutoff reading open. All other fuses reading properly. Replaced thermal cutoff (279816) and tested unit, unit is now heating and is running as designed, job complete."

"Arrived on site for unit not powering on. Found unit not powering on diagnosed a defective drain pump,replaced drain pump ran water through bin water entered pump and pump drained water checked connections no leaks,ran diagnostic all test passed. W11539855"

Arrived on site with new racks. Replaced both upper and lower racks cause of rusting. Verified operarion. Call complete.

Arrived on site for door falling. Removed dishwasher slightly from cabinet. Confirmed right hinge spring had black oil and was no longer in place. Removed door panel replaced both left and right hinges. Verified operarion. Call complete. W11712996 & W11712995

Arrived on site to diagnose dishwasher with issues starting loads. Customer showed me that most of the buttons on the console have stopped working. Replaced console with new panel/membrane. Tested and verified everything working as designed. Parts used - WP8534833.

"MVW5430MW1 Arrived on site for a washer making loud noises. On arrival client said any cycle is making banging sounds. Further inspection found washer way out of balance,ran diagnostic found error code F0E9 only. Cleared error code balanced washer and I removed washplate to check if lock nut was tight it was. Suspension was in good shape. Ran washer on customer mode I found gearcase screaming and shaking alot even after balancing washer. Gearcase was not sent with me I'm ordering parts and reschedule client for 2/13/25 returning parts just in case. ; ordrng 1 W11449840 (Gearcase)"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I noticed new damage done to the unit on arrival. See photos. I replaced the tub ring and tested the unit. I found the unit working and operating as designed. Call complete.

Arrived on site for dryer making a noise. Found noise apoccurs as unit turns. Removed front panel found support wheel failure. Replaced with repair kit. Verified operarion. Call complete 4392067

"Arrived on site for dishwasher leaking. Water was under eath and inside. Found F6e4, f6e6. During test all components pass without a leak. Per description and pictures it looks to have overflowed. Replaced water inlet valve. Verified operarion. Call complete. WPW10327249"

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the left FC section and found it at 5 degrees. I found the ice maker tray full of cubes and attempted to test the ice maker and it failed to harvest. Removed the ice maker and found the fill tube cleared. Replaced the ice maker and retested and unit is operating as designed. No water leaks observed during service, job completed. W11455232"

Arrived onsite for evap fan noise. Found unit is operating within spec the week following loading technique being prescribed by onsite maintenance for proper airflow. Advised customer on findings. No parts. All checks good.

"WMT50011KS02 Arrived on site for certain buttons not working. Upon arrival, proceeded to replace W11453236 control panel. Tested unit and now unit is functioning as designed"

"Arrived on site. Found items frozen in deli drawer,diffuser wide open,ran diagnostic check thermistor reading 42 diagnosed a defective thermistor ordering a new thermistor will also replace control with updated firmware for frost/glazing issue in freezer. ; ordrng 1 WP2302937 (Thermistor)"

"Arrived on site to inspect washer not draining or spinning. Upon further inspection, I tested the unit in a spin mode and the unit failed to spin. I gained access to the lid switch and using my jumper wire, I jumped the switch harness from the Grey wire to the white wire and retested in a spin mode and the unit operated as designed. I removed and replaced the lid switch and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for previously diagnosed parts. I replaced the harness and tested the unit, unit now will not stop drain and F9E1 shows up. Waterlines is clear and drain pump is good leading to the control failing due to a flood stated occurring. I replaced the control and tested the unit. Unit is now operating as designed and no water leaks are present. Call complete, installed W11643701 Harness lower and W11513246 Cntrl-Elec."

"Arrived on site to replace freezer door, I replaced door, unit tested good."

"Arrived on site to diagnose dishwasher not dissolving pods / heating. Tested unit and found a no heat code. Ran unit with clear door and found slow fill, and motor is chugging along and isn't spraying hard. Also found heating element open. Installed a new motor and heater and ran unit again. Found it's spraying better, but the water fill appears to be way too little, and it's timing out the fill, so unit doesn't have enough water weight / pressure to run. Ordering an inlet valve to finish repair. Set return for 2/17. Parts used this visit - W10518394, W11025157. ; ordrng 1 W11175771 (Valve)"

"Arrived on site for shaking. Upon arrival, test unit and all is normal. Found that customer is loading unit incorrectly and causing unit to go off balance . Instructed customer to on use of unit. Unit is operas designed. No leaks present.Job complete"

"Arrived onsite for previously diagnosed parts. I replaced the cam, gearcase, and basket. Basket came with a new hub. After replacing all parts i calibrated and tested the unit. Unit is now operating as designed. No water leaks present. Call complete. Installed W11132267 GWARCASE, W10324650 BASKET, AND W10721967 CAM."

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the draw assembly and tested the unit.the customer stated that sometimes their loads will be out of balance. I placed the unit into diagnostics and observed no error codes. I did a spin test as the washer is spinning without issues. The washer is operationg as designed. No water leaks were observed during service. W11524105

"Arrived on site to test unit for orange flames and gas smell, tested unit found that the customer was mistaken the glow igniter for the Orange flames, burner needed to be adjusted slightly unit is now running as designed, called safety to document SR#7740882876, job complete, no parts installed"

Arrived onsite for F2E1 error code. Code indicates control panel failure (Stuck or shorted key). I replaced the control panel and unit now operates as designed. Call complete. Installed W11747115 CONTROL.

Arrived on-site to do sealed system repair. Installed compressor (w11628587) access valve (w11506635) uv drier(wpw10143759) and evaporator (w11572047). Pulled vac and recharged system with 34g of r600. Found evap coil evenly frost over. Informed customer er to give unit it 24 hrs to stablize temps. Call complete

Arrived on-site to install fc led(w11226500) installed led and everything is as designed. Call complete

"Arrived on site to install previously diagnosed and ordered parts. Upon installing main control W11325784, I found that the error was still presenting itself. I verified that the harness was good. I am ordering the ui control due to the communication issue between the ui and control. Office to schedule return service. W11598166. ; ordrng 1 W11598166 (Panel control)"

"Arrived on site for a dryer that is taking multiple cycles to dry clothes. Inspected unit and work area. I checked voltage and polarity and found proper voltage and polarity. I tested the dryer on a high heat cycle and found evidence of an airflow restriction, but did find the unit tumbling and heating. I found several cups worth of water inside of the vent hose. I removed the obstruction and found the issue with the event inside of the home. I removed all the lint buildup that I could, but the customer tried using a leaf blower to clear the debris. I stood outside while he was trying to clear it out through the roof. I found the clog seemingly up higher in the vent and minimal airflow coming out of the vent itself. I did advise the customer that they will need to get their vents cleaned in order for the dryer to work properly. The unit is working and operating as designed. Call complete. No parts were installed."

On arrival verified complaint of unit not powering on. Customer has never used oven or turned it on. On arrival breaker was tripped. Visual inspection of unit shows no signs of arcs or damage. Customer did spill some sort of liquid from cooktop above and may have leaked onto console or mai n see quick pics. Unable to see any signs of liquid on either board. Replaced main control and console just in case. and recommend replacing breaker as unit was never used but tripped breaker. Installed w11649350 and w11659261 job complete

"Arrived on site for not draining and making a rattling noise. Also not dissolving detergent Upon arrival, upon arrival, inspected unit. There is no standing water in tub. Ran diagnostics and get error code F4-E3 wash motor not running. Test unit and found wash motor has failed. Need to replace sump and motor. During disassembly, found debris float in drain pump causing the rattling noise. Replaced sump and motor W11613570 and cleared debris from drain pump. Test unit and unit is now operating as designed. No leaks present. Job complete"

Arrived onsite and found unit operating with failed water supply determined cause to be restriction in the supply hose. House supply is perfect. This was discovered by previous service technician but not communicated clearly resulting in the call back. AEX warranty. No charge. No parts

"Arrived on site to test unit for not working properly, tested unit found start button not activating wash cycle, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11603811"

"Arrived onsite and repaired unit with dead control. Replacednthe control. Unit is now operating as designed, advised customer on repair. W11583303"

Arrived on site to test upper and lower oven to test for calibration. Test both ovens average temps and found upper oven average temp when set to 350? unit is at 354? lower oven average temp when set to 350? is 359? perfect with in range. Jon complete. UNIT IS NEW UNDER CONSTRUCTION NOT OCCUPIED. No one here to sign

"JMDFS24HM01 Arrived on site for unit not heating. Upon arrival, disassembled unit and found weak capacitor. Proceeded to replace W11596133 capacitor. Ran test and now unit is functioning as designed."

"Arrived on site to test unit for not filling with water, tested unit found kinked water line, adjusted line and tested, unitbis now running as designed no leaks detected job complete no parts installed"

"Arrived on site for customer complaint of noise issue. I had previously replaced the blower motor, I replaced convection fan motor with blade, unit tested good. Part used w10794022"

Arrived onsite for refrigerator noise concern. Inspected unit for failure symtpoms. Found unit is operating as designed. Without defrost failure or fan noise issues. Compressor is quietly operating. Advised customer on findings. All checks is good. No parts

Arrived onsite for unit not heating correctly. I tested the dryer and found heating to be present. I tested airflow in the back and found it being restricted. Customer will need to have their vents cleaned as this is causing the heating issue that is present with the unit. Cool down drops very slow which further indicates a restriction. Call complete. No parts installed.

WTW5057LW0 Arrived on site for a washer bouncing per notes. On arrival client stated that the bouncing was for previous washer not with the one on site. Client stated the washer doesn't start on any cycle and from time to time it goes from sensing straight to wash . I ran diagnostic and found f1e1 i tested on customer mode and product didn't start. I unplugged and tried again on hot water product started working. I inspected lower wireharness didn't see brakes in the wires tested drain pump correct readings . Ordering parts needed for repair and reschedule client for 2/14/25; ordrng 1 W11513246 (Main control) and 1 W11513255 (Water valve) and 1 W11643701 (Lower wireharness) and 1 W11513248 (Lid lock)

"On arrival, verify complaint of unit leaking water into the inner drum visual inspection confirms. Water is in inner drum, replaced water valve for leaking water valve and rand diag confirmed component activation. All components are activating correctly visual inspection underneath. The unit shows no visible signs of wear on Splutch, or belt and no signs of leaking oil from gear case. Job complete installed w11513255"

"Arrived on site for continued issues of leaking water and for not cleaning dishes correctly. Upon arrival, test unit by running a normal wash cycle. Allowed unit to operate without interruption. Inspected sump, fill valve, drain hose, and drain pump and cannot duplicate leak from components. Found lower spray arm is slanted and gets stuck on lower rack. Replaced lower spray arm and now spins freely. Unit is operating as designed. No leaks present. Job complete ; O-emld tckt"

"WOS31ES7JS21 Arrived on site to replace previously ordered part. Upon arrival, found wrong part delivered per manufacturer. Check with parts department and ordered correct part. Office to reschedule. Adding customer to cancellation list. ; ordrng 1 W11616675 (Console)"

"Arrived on site. Replaced the evaporator, compressor and drier,vacuumed system down unit kept vacuum,recharged the system to manufacturer spec powered unit on checked low side pressure good,checked frost pattern good.w10836706,wpw10507886,wpw10143759,w11506635"

"Arrived on site for a dryer that is not drying clothes well. Inspected unit and work area. The customer stated that the unit is taking 2 to 3 cycles to dry clothes and that they have already cleaned out their vents. I tested the dryer and found the dryer, tumbling and heating. I checked out the venting and did not find any clogs in the venting. I checked all heating components and found all showing within range. I gained access to the blower wheel and found debris inside of the blower wheel housing. I removed the debris and checked temperature on the exhaust coming out of the back. I found temperatures fluctuating between a 105?F and a 125?F. I called Whirlpool Techline and spoke to Kurt SR# 7740919504. He advised that he believed the issue was with the operating thermostat. I replaced the operating thermostat and tested the unit. I still found temperatures fluctuating between 105?F and 125?F. I spoke to DW and was advised that the issue is most likely with the heating element being shorted. A replace the heating element and tested the unit. I found temperatures fluctuating between a 130?F and a 155?F. The unit is working and operating as designed. Call complete. 279838 and WP8318268."

Arrived on site to test unit for door not closing properly. Found RC door making contact with top of FC door. Adjusted both RC and FC leveling and got gap even from top to bottom. Found RC cabinet panel is warped on bottom side. Unit now working as designed. Job complete.

Arrived on-site for unit tripping breaker. Upon inspection checked for error codes unit displayed zero error codes. Ran test cycle 9n unit found unit tumbling and heating properly. Spoke with tenant he informed me unit will complete full cycle multiple times. Intermittent issue recommended replacing breaker. No parts used job completed. Unit is located unit apartment # 175

"Arrived on site for customer complaint of unit not starting at times. I found f21, long drain, checked drain filter, that was clean, ran self diagnostic test, unit passed all tests. Instructed customer to get video of what they were experiencing if it happens again. I did adjust the drain hose as it was to far down the drain pipe."

"Arrived on site to install previously diagnosed and ordered parts. Due to the burner head stud being stripped, i removed and replaced the burner head and stud and used one of the screws I had ordered since the screw was missing from the burner head box. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed. No one available to sign for receipt. W10836409, W11226732"

WDF330PAHS5 Arrived on site for a dishwasher not working correctly. On arrival verified issue bad motor replaced motor and tested product works as it's designed no water leaks visible from main water supply.

Arrived on site to test unit for door issues. Found bottom screws were extremity loose. Secured screws and unit now working as designed. No parts replaced. Job complete.

"Arrived on site to replace previously diagnosed FC harness, thermistor and evaporator fan, replaced parts and tested, unit is now running as designed, advised customer to monitor if issue presist then the correct control will need to be ordered, at this time unit is running as designed job complete installed W11609466, WPW10464673, WPW10384183"

"Arrived on site for customer complaint of unit it not starting. Found huge oil leaking from gearcase. Ordering gearcase, splutch, belt, actuator, washplate, and lower harness. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11643701 (Harness) and 1 W11510461 (Washplate) and 1 W11481722 (Actuator)"

"Arrived on site for gets too cold in RC. Upon arrival, Customer states that freezer freezes but items like icecream are squishy. Observed compressor is running continuously. Removed evaporator cover for inspection. Found incomplete frost pattern. Uploaded picture to SD. Need to order sealed system repair. Ordering compressor, uv drier,access valve and 2 hour weigh time. Office to reschedule ; ordrng 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W11635510 (Compressor) and 1 2hourweigh (2 hour weigh)"

"Arrived on site for customer complaint of unit not having all the options available after. Found console was not configured with correct model, I configured console, unit tested good."

"Arrived 9n site with parts ordered. Removed door panel. Replaced main control and vent. Vent has new gasket. Ran testmand confirmed no leaks. Call complete. W11649995, W11672041"

Arrived on site for microwave not working. Customer has video of unit clicking loudly then turned off heat function. When I test unit sounds proper and was heating normally. Customer says she can sometimes hear a sparking sound. Due to control not operating properly on video I replaced control. Could not plug unit back in. Advised cusfomer they will need to have outlet repaired before any further repairs.. they got it plugged in and I was able to verify operation. Call complete. W11545876

"Arrived on site to test unit for not working properly, tested unit found at times the RF burner is getting too hot and at times not hot enough, will need to replace element and infinite switch, took element out from box and found it damaged, ordering replacement and rescheduled for 2/14; ordrng 1 W11259508 (RF Element)"

Don't have the UIs recommended. Office tomres reschedule. ; ordrng 1 W11492266 (UI)

"Arrived on site to replace control, I replaced control, unit tested good. This is an air bnb and no one was here to sign. Part used w11657965"

MVW4505MW2 Arrived on site for a washer not starting. On arrival verified issue replaced encoder and hmi control tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to test unit for not working properly, customer stated that there drain line got backed up and flooded everywhere and they start to notice some cycles take longer to wash, tested unit found no stored error, unit ran through diagnostics with no issues, explained to customer that all cycles have different times of completion and some cycle will take up to a 1.5 hours, at this time unit is running as designed no leaks detected job complete"

"Arrived on site for oven not working with F1-E0 error code. Upon arrival confirmed error code power cycled unit and error code went away. Preheated oven to 350 and begins preheating correctly. Canceled unit and waited a few minutes and re tried and unit is operating normally. Tried multiple test and unit operates on all settings. Finally allowed unit to preheat to 350, allowed for heat cycles to operate. Customer states that issue may have happened during a storm. I believe that here was a glitch and power cycling unit took care of issue. Unit is operating as designed. No gas leaks detected. Job complete. No parts used."

MEDB835DW4 Arrived on site for a dryer not heating. On arrival verified issue found a bad heating element replaced and tested product works as it's designed. Ventilation to home e is in terrible shape and needs to be cleaned ASAP please and thank you.

"Arrived on site for F2-E2 error. Upon arrival, customer states that unit is smelling bad and not draining. Ran diagnostics and get saved error code F6-E4 float switch open. Am not getting a F2-E2 error code. Control and ui are operating correctly. Inspected float switch and is good. Ran a normal cycle and unit fills was hes and drains correctly. Found the smell is coming from disposer. The disposer and disposer splash guard have lots of grease build up. Inspected drain hose and is good. Gave recommendations on cleaning and clearing debris from disposer. Unit is operating as designed. No leaks present job complete"