"Arrived on site for a washing machine that is flashing an LF error code. Inspected unit and work area. The customer advised that she ran a clean washer cycle, and the unit errored out the code. I texted the unit in diagnostics and did confirm an F8 E1 (low/no water detected during the fill) error code. I tested both valves and diagnostics and could not get the unit to error out. Went ahead and replace the housing due to potential issues with the fabric softener or OXY valves as I could not test them individually and diagnostics. Tested the unit and the unit is working and operating as designed. Call complete."

Arrived on site to install previously diagnose depart. Inspected unit and work area. I replaced the icemaker and tested the unit. The unit begin to work and operate as designed. Call complete.

Arrived onsite for an ice machine leaking water. I found the regulator on the valve with the plastic molded housing separating causing the water leak. I replaced the fill valve and tested the machine. The machine is working as designed and there were no other water leaks present at the completion of service. Call complete.

Arrived onsite for a dishwasher that just stops working and the lights start blinking. The customer stated it will stop and two of the lights on top and the clean light on front will constantly blink. I checked voltage and polarity finding it good. I ran the diagnostics cycle and the machine completed the cycle and worked as designed. The customer stated it will usually run about 10-15 minutes and then stop. I ran a regular cycle and saw the machine loose power after 15 minutes. I verified there was no voltage at the terminal block and then the machine powered back up and the lights were blinking like the door had been opened. I found the plug at the outlet partially pulled out. I pushed the plug in and tested the machine. The machine worked as designed for about 5 minutes and did it again. I checked power at the cord out of the outlet and there was no voltage present. I explained this to the customer and showed them. They are gonna replace the outlet or the breaker. Call complete.

"Arrived on site for motor not operating. Upon arrival,test unit can hear control relay click but motor is not powering on. Disassembled unit to inspect/test motor and heating circuit. Found thermal fuse is OL. Need to replace fuse. Found back up of lint at lint trap. Replaced thermal fuse W10693363 with truck stock. Test unit and motor now operates. Ran vent test and vent tested poor for electric dryers. Advised customer to have vent cleaned."

On arrival verified complaint of not drying and dripping. Customer all stated the door hangs to low. For the not drying found customers water is no where hot enough to dry or wash properly. Advised to heat water at sink before starting dishwasher as well as may need to increase water heater temp. Door issue is damaged hinge springs from to much weight on door. Advised proper usage there. Ran diag test cycle for leak and let run for 6 minutes minimum on spray and found no leaks. Checked for leaks at drain pump and wash motor and found none. Door gaskets look great. Ordering hinge springs r/s for 1/9 ; ordrng 2 W10678341 (Hinge spring)s

"On arrival verified complaint of not latching, found physically broken latch. Replaced and ran test cycle still not functioning. Visual inspection of harness at control found motor harness white is pulling out of harness and exposed wires. Verified ohms at 10 ohms for both windings motor is good. Checked shifter, drain pump both are good. Latch is good, recommend return with main harnes and main board. Reschedule for ; ordrng 1 W11409746 (Harnesss)"

On arrival verified complaint of manifold cover scratched. Found in box new manifold cover had no protective plastic sheet on it and now has a ton of rub scratches in the surface. Attempted to clean with water and microfiber but they are scratches and not dirt. Reordering ; ordrng 1 W11165142 (Manifold cover)

Arrived on site to test unit for broil element in microwave falling. Needing supports and office to reschedule. ; ordrng 2 W10909479 (Support)s

WFE515S0JS4 Arrived to inspect damaged panel. I found the panel had multiple damaged parts. I removed and replaced the panel and tested. Operational test good.

Arrived on site to test unit for unit not draining. Found disposal plug still on not letting unit drain. Removed plug test unit and unit test good job complete

Arrived on site to test unit for container not coming out when you hit pedal. Found container not hitting spring. Ordering new container office to reschedule ; ordrng 1 WPW10451276 (Container)

Arrived on site to test unit for light not turning off. Found stuck relay on control board. Replaced board test unit and unit test good job complete.

Arrived on site for unit Not making ice. Upon arrival inspected unit. Ran test and found icemaker is not responding. Replaced icemaker. Tested and new ice maker Completed harvest and called for water. Unit is functioning properly. Job complete.

Arrived on site to test unit for unit not draining. Test unit and found and drain motor. Replaced drain motor test unit and unit test good job complete.

"Add on site for a refrigerator that is making ice, but is not dispensing ice. Inspected unit and work area. Did confirm the customers complaint and found the impeller was stripped. Went ahead and replaced the divider, dispenser, motor, and impeller and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site to inspect refrigerator freezer rails off track. Upon further inspection, I found the left deli drawer rail had separated due to a pop rivet falling out. Realigned the rail and secured it with a pop rivet and tested. Drawer is operating as designed. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for a refrigerator that is not cooling at all. Upon arrival I found the unit unplugged. I pulled the unit in and found that the compressor kicked on and ran like normal. I gained access to the Evap and monitored for a frost pattern and found no pattern forming. Which means that there is a ss issue. I am ordering a ss 2hrs. And having the office reschedule ; ordrng 1 W11580057 (COMPRESSOR) and 1 W11546692 (EVAPORATOR) and 1 R600a (R600a) and 1 TJ90SF8404 (Access valve) and 1 WP279368 (Uv drier)

"arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test and found the unit working as designed until it got to the spin portion of the cycle, where the unit made a weird sound, and then stopped. The unit attempted to spend a couple times but would make the weird sound and not continue forward. Checked underneath and found the belt, completely loose and the cam stripped. Replaced both and tested the unit again. Still found the same issue happening with the machine. I removed the cam completely, and tried to spin the basket by hand. Found the basket skipping on the gearcase indicating an issue with a gearcase. Gained access to the hub assembly to replace it and found the hub also stripped. Ordering the hub and will return with a gearcase for full repair. Rescheduled the customer to 1/9.; ordrng 1 W10528947 (Hub)"

"Arrived on site to replace compressor and dryer diagnosed on previous trip and charge to spec with R134a. Replaced sealed system components, vacuumed unit for 15 minutes to stabilize internal psi. Charged unit with 5.5 ounces of R134a, tested unit, unit is running as intended. Job complete."

"WFW6620HC0 Arrived to install previously diagnosed and ordered parts, I found multiple holes within the door bellow assembly and verified that as the in,y source of leaking. I replaced the bellow and then the dispenser assembly due to the water that had likely caused the detergent pump to fail. Entering service test mode, F0E5 as the only stored error code and I cleared for testing. The machine operated as designed and no further leaking was observed. During installation of the drawer, I found the left slide had severely corroded and was very difficult to open/close. I was able to temporarily lubricate the slide, but its future failure is imminent. Office to order slide parts and contact the customer to arrange return service. No leaks observed after repair was complete.; ordrng 1 W11551370 (Outer Slide) and 1 W11321012 (Inner Slide)"

"MVWB835DW4 Arrivd to inspect drain noise. Service test mode had F0E3 and F2E1 stored in memory, and I cleared for testing. I did see approximately two inches of water standing in the tub, but the drain pump easily drained within the expected time. Inspection of the gear case and motor area revealed a large amount of oil had leaked from the gear case and the rotor bolt was loose. The gear case and slider will be required and the rotor teeth were worn from mis-engagements. I added the wash plate if necessary to complete, for returning tech. No leaks observed during service. ; ordrng 1 W10915701 (Rotor) and 1 W10902814 (Wash Plate) and 1 W11393685 (Gear Case)"

Arrived onsite for unit leaking. Upon arrival inspected unit. Ran test cycle and unit was leaking from bottom left door panel within the first 5 minutes of the cycle. Found door seal warped inward on the upper corner. Water would seep through and drip down the panel and puddle. Replaced gasket. Ran another test and found no leaking. Job complete

Arrived onsite for a dishwasher thats leaking on the front left corner. The customer stated it doesnt do it all the time but when it does it will make a small puddle on the floor. I found the door gasket leaking in the upper left corner. I replaced the door gasket. Call complete.

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that items will freeze in the fresh foods section and the water being dispensed is not cold enough. I tested temps in the FC=6 degrees and RC=40 in the middle section and 36 degrees on the tops shelf on a setting of 39 degrees. I found some items blocking the gap at the back of the fresh foods section and several items in front of the damper opening. I tested the water dispenser and retrieved an 8oz cup of water and tested the temps and it was approximately 60 degrees which is normal temp for the water. I made recommendations for use and care of the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, using my ultraviolet light, I checked for any dye from refrigerant leaks and found the evaporator was leaking (photo). I evacuated the remainder of refrigerant and removed and replaced the evaporator, compressor, UV dye drier and access valve. Vacuumed the system for approximately 30 mins and found vacuumed pressures at -30/0. I installed 48g of R600 refrigerant and tested the unit. Unit is beginning to cool and evaporator had a good frost pattern. No water connections to the unit, job completed. No one available for signature. Messaged complex maintenance and advised of repair and allow 24 hours to cool."

Arrived on site for leaking water. Upon arrival inspected unit. Found left side of unit completely un leveled. Also found warped top left corner of door seal. Replaced seal W11483553 and leveled unit. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site for dryer stopping. Customer says it will work for about 2 maybe 3 loads then he motor just stops. Display still working but will not turn unless it cools down. Verified good draft on vent. Removed drum. Confirmed blower is fused to motor. Replaced motor and wheel. Verified operation. Found vent is restricted inside the wall. Left unplugged. Advised customer they need to have vent cleaned. Call complete.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

"Arrived onsite for washer making a noise. On inspection ran unit in diagnostics mode, error F0E2 over sudsing popped up at the start of the diagnostics cycle. Ran the washer in diagnostics mode twice could not duplicate the noise. I put the unit into quick wash and colored and could not get it to reproduce the noise. The video the customer has sounds like the unit is in agitation mode and it is putting on the brakes to go back the opposite direction. The customer is going to record how large the load is when the noise appears and at what point in the cycle that it happens in. No water leaks detected during service. The customer is going to call back once they get enough info to help pin point the issue. ; O-emld tckt"

Arrived on site to test unit for rust on cooktop. Found rust on front burner will order new cooktop. Office to reschedule ; ordrng 1 W11620479 (Cooktop)

Arrived on site for oven smelling like gas. Arrived and no smell of gas. Used leak detector and verified no smell of gas while running. Unit working as designed. Customer says it is not proper set in anti tip lock. Found that leg is broken. And back brace does not let it go all the way back. Will need trim removed and leg and bracket ordered. Part showing not available. Office will call to schedule. ; ordrng 4 W11665456 (Leg)s and 1 WP3801F656-51 (Bracket)

Arrived onsite for left front burner not functioning. Pulled cooktop for inspection and found char mark on element. Replaced element. Tested but still not energizing. Ordering infinity switch and harness. Office to reschedule ; ordrng 1 Wpw10434452 (LF dual infinity switch) and 1 W11675846 (Left harness cooktop) and 1 W11532661 (Main harness)

"1201 saddlebrook canyon correct address,2325.Arrived on site unit not powering on diagnosed a defective drain pump replaced drain pump checked connections no leaks,ran drain pump passed no leaks."

"On arrival verified complaint of heating but not spinning. Visual inspection found motor pulley sheared off and belt is cut. Replaced motor, belt, and wheel. Ran cycle and unit heats and runs. Job complete operational test is good."

"Arrived on site for no ice. Found a defective cap replaced cap ran unit through a normal cycle let unit run found water line freezing due to line touching evaporator tubing,adjusted tubing and line ; used 1 W11023835 (Cap) from stock"

Spoke with customer and they stated they wanted to reschedule due to tech time frame. Rescheduled customer for 01/10/24; schdld next appmnt for 1/10 WED !

"Arrived on site to test unit for not power, customer stated that every time they powered on unit it would trip breaker, inspected junction box, found neutral and ground connected at the same terminal, connected wires to designated terminals, tested unit, unit is now running as designed, job complete."

"Arrived on site to test unit for not powering on, tested unit and found timer shaft stripped, replaced timer and tested, unit is now running as designed, job complete."

Arrived onsite for IM not working. On inspection found that the shut off arm was broken and missing. Ordering the shut off arm and returning the IM for next visit. No water leaks detected during service. ; ordrng 1 W11559683 (Shut off arm)

Replaced damaged fresh food door

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise and I found it to be the control damper. I placed the unit in diagnostics and tested the damper in test 121 and the customer identified the noise. I removed and replaced the damper control and retested and u;it is operating as des. No water leaks observed during service, job completed."

"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. Customer vies at the unit has been having trouble for some time, but finally just died. He said that the unit will start to fill but then it will completely stop in the middle of the wash cycle. I ran the unit through diagnostics, but did not find any stored error codes. I ran the unit through an auto test and found the unit working until it was attempting to agitate. The unit completely turned itself off and then back on again, indicating a loss of power. Used a wattage meter outlet plug to check voltage during the agitation to find out any voltage drops and could not find any even when the control power off and power it on. Checked resistance through the motor and found proper resistance. I replaced the capacitor and tested the unit. I still found the same results. Unplugged all the loads on the unit trying to make the unit spin and could not indicating the issue would be with the control. I called whirlpool tech line and spoke to Chris SR# 7738150376. Ordering the control in the office will need to contact the customer about our return date due to an out of stock and PSP item. ; ordrng 1 W11603810 (Control)"

"Arrived onsite for a refrigerator that is tripping the breaker upon arrival I found the unit off I turned the unit on and monitor the unit and found that it didnt trip the breaker this time I performed a amp tested and found the unit pulling 1.2amps and the unit continued to run and the amps fell .98amps, unit began cooling and I asked the customer to monitor the unit. This condition may be causing by a weak breaker"

On arrival verified complaint of intermittent clicking igniter. Unit is not sparking incorrectly at this time. Unit is clear of dirt and grime. All igniters turn on and off correctly. Flames were incorrect on 4of 5 burners having flames to high on one side. Found black caps incorrectly placed. Reseated all of them and unit is now working as designed. Advised to record video if problem returns. Job complete no gas leaks detected during service.

"Arrived on site for leaking. Found fill tube missing extension to fill tube,installed new extension ran icemaker test passed water filled with no leaks."

On arrival verified complaint of noise during operation and RC not cooling. On arrival temp check of RC section shows 36 set at 37product temp. Ran all fan test and damper test and no noise detected. Ran compressor test and no noise. No frost or condensate inside the unit. Unable to replicate. Unit is currently working as designed job complete no leaks detected during service

Arrived on site to test unit for some burner not igniting and others flame to high. Found left rear and left front burners had wrong orifices. Also found unit had the wrong burner caps. Got all burners working correctly builder will get with Ferguson on ordering the correct burner caps.

"Arrived on site to inspect dishwasher control panel non-responsive. Upon further inspection, the customer advised the unit has no power. I found two switches on the wall behind the unit that were in the off position. Questioned the customer if either switches were to the unit and they were unsure. Turned both switch to the on position and the dishwasher and disposal came on. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for arrival washer the is Making strange noises during spin cycle. It also seems unbalanced now. Additionally, it does not appear to work properly when put in clean washer mode. Upon arrival I ran the unit in quick wash with the hot water selected and found that the valve would not activate fully. Upon further inspection I found that it was clogged I cleaned it out and found them good. I am ordering the water inlet valve and will return on 01/08/24; ordrng 1 W11038689 (VALVE)"

"NED4655EW1 Arrived to inspect no heat. I found the high limit thermostat open and I removed and replaced. The unit operated as expected after the repair, with the venting disconnected. When I reconnected the vent, I found the airflow was severely restricted. I advised the customer of my findings. Operational test ok."

"Arrived onsite for dishwasher not working. On inspection the ui display was missing digits. Ran the unit in diagnostics cycle and it completed with out any issues. This model is known for the vent leak steam into the ui. Ordered a ui and vent, no water detected during service. ; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui board) and 1 W11649995 (Vent)"

"Arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing error code F4E2-heater open or not plugged in. Cleared the code and continued with testing. Using my multimeter, I tested amp draw at the black wire on the harness at the junction box and found no amp reading when the control relay turned the element on. I pulled the unit out and found the right side harness connector not connected to the element. I reconnected it and retested and unit is operating as designed. Element is getting 7-9amps as designed. No water leaks observed during service, job completed."

"Arrived on site to replace valve diagnosed on previous trip. Replaced clogged valve, tested unit unit is running as intended. Job complete."

"Arrived onsite for dishwasher not draining. On inspection there was water in the bottom floor of the dishwasher. Tried to drain, could hear the drain pump working. I gain access to drain system and looked for debris in the hose, found none. Pulled the whole drain system out and found no issue. I asked customer if the old dishwasher had issue draining he said no. What I did know was the other dishwasher had not worked for a while and when the old dishwasher was still in place the garbage disposal got replaced and the knock out plug was still intact. Knock the plug out ant the unit is operating as designed and no water leaks detected during service."

Arrived onsite for a range that has missing/ broken parts. Upon arrival I I found that the cooktop was scratched and the manifold panel dented. I replaced both and tested the unit and found unit operating as designed

"Arrived on site to test unit for not functioning properly, customer stated that back right burner does not ignite and some have uneven flames, tested unit found back right igniter has no spark and burner caps are not centered properly, inspected igniter connections and found it extremely loose secured connection and tested, advised customer that caps need to be centered and in the right location for this unit to run properly, unit is now running as designed, no leaks detected job complete"

Ill be on site to install previously diagnosed part. Inspected unit and work area. I replaced the icemaker and tested the unit. The unit is working and operating as designed. Call complete.

Arrived on site to replace damage cooktop. Replace cooktop and tested. Yeah its working properly. Job complete.

"Arrived onsite for dishwasher door not closing. On inspection the inner center left door is hitting the body of the dishwasher. The left hinge looks like it is bent. Ordering both hinges, no water leaks detected during service. ; ordrng 1 W11573703 (Left hinges) and 1 W11573702 (Right hinge)"

Arrived on site for range leaking gas and causing high flame when broil was turned on. Upon arrival confirmed issue and found a leak in broil fitting called Techline Chris sr#7738138720 and safety team sr#7738054290 and reported findings. Was instructed to replace fitting and I then tested oven. Found leak gone and broil working as designed. Call complete

Arrived on site for left front burner sparks when turning on. Upon arrival test unit and found element arcing. Removed cooktop to inspect element. Found fracture at connector. Need to replace front left element. Replaced element and test unit. Unit is operating as designed. Job complete

Arrived onsite for unit leaking. Upon arrival inspected unit. Ran and inspected. Did not find any leaking from underneath unit. Spoke to customer and unit was leaking soapy water from door panel. Allowed unit to run but Could not duplicate . Instructed customer on use and care and customer will monitor. Job complete

"KSGG700ESS6 Arrived to inspect heating issue. I found the unit would fully preheat, but secondary ignitions were sporadic. I replaced the igniter and tested, finding that after the bake tube and igniter assemblies were warmed, ignition was still sporadic. Closer inspection revealed the mounting plate for the igniter was incorrectly placed during manufacturing and causing the flame to miss the igniter. I was able to correct the issue and test. The unit resumed normal operations. No gas leaks detected during service."

Arrived on site to inspect unit for bad smell coming from the unit. Upon closer inspection found smell to be hot water coming into the unit from the plumbing of house having sulfur smell. Job complete.

Arrived onsite to install previously ordered part. Upon arrival I replaced the scratched door panel and tested the unit and found unit operating as designed

"Arrived on site to inspect unit for making humming noise. Upon arrival customer stated noise got worse, while noise was worse RC top shelf became warm inside cavity. Noise then stopped completely overnight before arrival and RC and other aspects of unit are now working correctly at arrival. Told customer to capture video of noise if the issue comes back. Job complete at this time. Job complete."

"Arrived on site to test unit for C02 levels to high, tested unit gas air mixture is off causing gas not to burn off efficiently, adjusted oxygen mixture valve and tested, flames are good, Co2 meter is not picking any thing up, explained to customer that what she was smelling was the factory oils burning off, called safety to document SR#7738094730, at this time unit is running as designed, no leaks detected job complete"

Arrived on site to test unit for turn table shaft melted and burned up. Found turntable glass and shaft damaged. Took pictures and called Techline and Techline documented damaged Sr#7738136663. Called safety SR#7738097250 to report findings and they said they will call customer to let them know next step job complete.

"Arrived on site for front left burner not operating, upon arrival test unit and found sparking coming from element. Removed cooktop for inspection. Found element fractured at connector. Need to replace element. Replaced front left element. Test unit and is operating as designed. Job complete"

Arrived on site. Replaced freezer led module all leds working as designed. No charge original tech collected full payment

On arrival verified complaint door dropping down and light flashing. Found hinge spring completely separated from the hinge. Replaced both hinges. Ran diag system and all components activated correctly . Error code was for float switch due to door not sealing. Job complete no leaks detected during service. Operational test good.

"Arrived on site for SAFTEY oven does not turn off and cooktop hot light stays lit. Upon arrival, test unit and all functions operate correctly. Explained to customer that the cooktop hot light stays on until glass reaches safe temperature. Also customer was not pressing the cancel button after cooking in oven. Contacted Kelly with SAFTEY team. Notes were updated. Job complete"

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised the unit will show the error code 5C-drain pump issue. I found the unit door locked. I placed the unit in diagnostics and tested the drain pump manually and once in manual test mode, the door locked and it skipped the drain pump and went straight to testing the valves. I stopped testing and retested in a quick wash mode and the unit continued to fail to drain. I tilted the unit back and drained the water from the unit at the drain pump filter and removed the filter and it was clear. I inspected the impellers on the pump and they were good. Tested voltage and the drain pump is getting good voltage (120V). I researched the part through our parts vendor and found the drain pump currently out of stock. I reached out to our parts department and was advised there is no ETA on the part as its on back order. I advised the customer mod this issue and advised that I would order the part, but cannot guarantee if or when well get the part. I am ordering the drain pump and main control and office to schedule return service once the parts arrive.; ordrng 1 DC97-20621A (Drain pump) and 1 DC92-02388A (Main PCB)"

Arrived onsite for oven door falling apart. Upon arrival inspected unit. Found door panel separating. Panel will not reattach not allowing door to open/close properly. Ordering outer stainless panel. Office to reschedule ; ordrng 1 W11176456 (Front panel) and 1 W11178521 (Name plate)

"KRSC703HPS01 Arrived to install refrigerator doors. I found the RC door in good condition, but the FC was damaged, having the lower cover bent and creased. I installed the RC door and we will reorder the FC.no,ea,s observed during service.; ordrng 1 W11465903 (FC Door, SS)"

"Arrived on site to test unit for not washing clothes, tested unit found all components activating properly and system does not have any errors, explained to customer that this are high efficiency washer and it does not use much water, stated to customer that unit should not be loaded more then 40-50 % of the basket, at this time unit is running as designed, no leaks detected job complete"

Unit is stacked. Arrived on site for washer that does not turn on. Turned off while draining. Removed dryer from top l VEdified voltage. Do not have dc light on board. While changing board I found the harness came out from connector. Will need harness as well. Advised customer they will be contacted to schedule once parts come in. ; ordrng 1 Extratime (Extra time.) and 1 W11133142 (Harness) and 1 W11349139 (Harness) and 1 W11557922 (Harness) and 1 W11458345 (Pump)

Arrived onsite dishwasher with error F8E4 overflow sensor. On inspection found the inner seal was bad and leaking into the 5he overflow tray and created the error message. Installed new seal on dishwasher and tested the unit no water leaks detected during service.

On arrival verified complaint of excess filling. Replaced main board previously diag. Calibrated and verified unit doesnt over fill. Job complete no leaks detected during service.

Arrived on site for too much ice diagnosed a defective bin thermistor replaced bin thermistor.

"Arrived on site for no ice. Found warped icemaker tray,replaced icemaker,ran harvest test passed ran fill test passed."

"Arrived on site to inspect unit for not heating during drying cycle. Upon closer inspection element and fuses to read properly. Inspected terminal block one of the wires wasnt tightened and arched out will need to order terminal block, harness and return. Office to reschedule. ; ordrng 1 WP3397659 (Terminal block) and 1 WPW10450286 (Wiring harness)"

On arrival verified complaint of unit not filling enough. Ran error codes and found none. Ran component activation and found both valves and all other components work. Ran cycle and unit did not fill up above the wash plate was all below. Replaced main board for bad pressure switch. Ran cycle again and unit now fills correctly. Job complete no leaks detected during service. Operational test is good.

Arrived onsite for a dryer that is making a noise when the drum is turning after we took the unit apart to replace a roller. Upon arrival I ran the unit and heard the noise(it was a squeaking noise) upon further inspection I found that the noise was caused but the drum not being installed properly I corrected it and tested the unit and found unit operating as designed

"KRMF706ESS05 Arrived to inspect door closing issue. I found the left RC door open approximately 1/4 farther than the right. The ice maker housing required pressing back and after, that issue was corrected. The ice bin door required adjusting, as the two door strikes would contact the housing and required lifting of the door to close. The chassis required substantial level and squaring, including the doors. The crisper door slides required lubrication. If further issues with the ice bin door continue, contact tech GC. No leaks observed during service."

Arrived onsite for a refrigerator not making ice. Installed the correct fill tube extension and tested unit is working as designed. Call complete.

Arrived onsite for previously diagnosed parts. On inspection turn the fan on and can hear it ramp up and down. I installed the new fan a new control board. The fan is now operating and not ramping up and down anymore. The unit is operating as designed.

"Arrived on site for a dryer. That is not completing cycles. Inspected unit and work area. The customer advised the unit will go about 30 to 40 minutes before the unit will stop tumbling. She advised that the unit will act like its continuing forward, but nothing is actually tumbling or drying. He just has that the dryer itself will get really hot and will need to cool down before she can start running another load. Just the unit and confirm that the unit was heating and operating as designed from a cold state. I went ahead and replaced the motor assembly due to possible issues with that but did notice that the customer has a spring style but knows that is sneaking in different directions prior to going into the wall. The customer advised that she has a two-story home, and that it then leads to the roof. I did it by the customer that it is possible that her vent hose may be causing an air flow issue, and that she may need to rearrange her venting to illuminate this issue. I test the unit and the unit began to work and operate as designed. Call complete.n"

"Arrived on site to test unit for no ice production, customer stated that it is making ice but does not dispense any, tested unit found yoke stripped on shaft, will need to replace motor and yoke, ordered parts customer want next service to be on 1/12; ordrng 1 W11671282 (Dispenser motor) and 1 WP63052-2 (Impeller)"

"Arrived on site to inspect dryer not drying or completing a cycle. Upon further inspection, I found the unit in the garage and another dryer in its place. The customer,moved the other dryer and I assisted in moving the dryer on the ticket to the laundry room. Reconnected the unit and attempted to test. I found the light on inside the unit, but the control panel UI was non-responsive. I removed the top panel and found the diagnostics LED flashing on the main control. I removed and replaced the control panel and retested and unit is operating as designed. I recommended the customer have the vents checked/cleaned. No lint observed within the unit, job completed."

KDTE204KPS1 Arrived to inspect drying and wash issues. I found the customer was using pre-measured pods and I advised discontinuing the use of them. Testing revealed all functions were present and the unit operated as designed. No leaks observed during service.

Arrived on site for washer not working . Dryer is functioning properly . Ran diagnostics. No error found water shut off . Turned on water ran test wash . Found water leaking from around gearcase . Ordering outer tub . Also ordering 2MAN and weigh for 2 hrs . Also ordering valve and gearcase to have on hand if needed . Need AUTHO . Call to set return ; ordrng 1 W11222849 (Valve) and 1 W10371566 (Outer tub) and 1 W11454741 (Gearcase) and 1 Weigh2hrs and 1 Secondman (Second man) and 1 Autho

"Arrived on site for range not heating. Upon arrival found stable power supply and tested unit, found entire cooktop and oven all heating as designed with no failures. Unit works as designed call complete"

"Arrived on site to inspect unit for Luke warm water. Upon closer inspection found units valve was clogged with sediment not allowing cold water to close properly causing the Luke warm issue instead of hot water. Replaced valve, tested unit, unit is running as intended. Job complete."

"Arrived on site to test unit for not operating properly, tested unit found console is unresponsive, cycled power on the unit and all functions returned to normal, ran vent test and found that the vent is completely restricted, stated to customer that do to restriction moisture is getting on the console making it unresponsive, advised customer to call maintenance and have them clear out vent before using dryer again, at this time job complete"

"Arrived on site for dryer not turning on. Upon arrival confirmed issue. Traced failure to loose neutral wire that came free from connector at motor. Repaired wiring and tested dryer, found it workin* as designed call complete"

"Arrived on site for refrigerator not making ice, upon arrival found ice maker stuck mid harvest and not returning to home position. Found stable power supply and replaced ice maker. Found no leaks and informed customer to give unit 72hrs to fill bucket with ice"

"Arrived on site to inspect microwave not venting properly. Upon further inspection, I tested the microwave fan and could not hear the damper door opening or closing. I removed the vent cover and found the damper door broken/missing and the vent box cover not covering the vent opening properly (photo). I removed and replaced the damper assembly and sealed off the gaps with foil tape and placed the vent box cover back on the vent area and advised the customer they would need to contact their builder to have them put a larger cover on the vent area in order for the damper to function properly. The customer took photos of the vent area before I replaced the damper and sealed off the gaps. Tested the unit and the vent area is no longer leaking cold air into the kitchen and the damper does open a portion of the way but it is being blocked by the box cover that needs to be replaced by the builder. Job completed."

"Arrived on site to inspect oven for making a loud noise. Upon closer inspection found back to be dented in from installation, and convection fan is rubbing on something internally causing a grinding sound. Retention nut on lower convection fan causing noise. Also found rear panel bent almost causing contact with lower bake element. Damaged rear panel causes safety concern from arching out. Customer is contacting contractor to get a replacement. Job complete."