Arrived on site to inspect refrigerator with no lights inside the fridge. Upon further inspection I found that the led module has failed and will need to be replaced. I am ordering the led module W11470191. No water leaks observed during service. Office to schedule return service. ; ordrng 1 W11470191 (LED module)

"Arrived on site to inspect dishwasher not starting cycle. Upon further inspection, I placed the unit into diagnostic and observed error code F4E3 (motor not running). I verified that the control was sending 120 to the motor indicating that the motor is faulty. I replaced the motor assembly and tested the unit. The unit is operating as designed. No water leaks observed during service. W11025157"

Arrived on site to install previously diagnosed and ordered part. I installed the moisture sensors and tested the unit. The unit is operating as designed and no gas leaks observed during service. WP3387223

Arrived on site for refrigerator lights not working. Verified model and serial fall under bulletin. Replaced all led modules in REF AND FZR. verified operation. Call complete.

Arrived on site to inspect refrigerator not cooling and making loud noises for 20 seconds at a time. Upon further inspection I measured the FC and RC the FC measured 6 and the RC measured 34. I attempted to placed the unit into diagnostics to check defrost type and check other components however the UI would not allow the unit to be put in this mode. I attempted to reset the unit however I could not place the unit into diagnostics. I observed the damper opening and closing and this was the source of the loud noise. I am ordering the damper control WPW10594329 ui control W11674464. Office to schedule return service. No water leaks observed during service. ; ordrng 1 WPW10594329 (Damper control) and 1 W11674464 (Ui control)

"Arrived on site to inspect wall oven turning off while cooking. Upon further inspection, the customer advised that they have been cooking and the unit will shut off on its own and the display will go blank. Customer advised that they have had the unit connected to wifi via the Whirlpool app on their phone and the unit continues to fail. I placed the unit in diagnostics and checked error codes and found F6E4-main control failure. I cleared the code and cycled power to the unit and removed and replaced the main control. Cycled power and approximately one to two minutes afterwards, the unit reset itself. I am ordering the control panel and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 10/18/24. W11261167; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site for not dispensing ice or water . Found in talking to customer that unit is not having dispensing issues but was making a loud ratting noise in fz . At time of visit unit was not making any noise . No frost build up . May have had door left open and may have been small amount of frost built up but since had defrosted it out . No parts installed . Instructed customer to call back if noise returns . May be defrosting issue . NO water leaks detected at time of service . Job complete

"Arrived on site to inspect dishwasher door not opening. Upon further inspection, I found the toeplate not secured on the right side and the left side of the toeplate was dented/damaged (photos). I adjusted the toeplate and placed the unit in diagnostics and tested. I tested each components individually as the tech sheet provides. While testing the wash motor, I tested several times to see if I could duplicate the previous issue of a water leak and could not duplicate the issue. Customer advised the unit was leaking from the right side of the door. I found some rust spots, not threatening to the unit, on the underside of the outer door panel where water had previously leaked but found not evidence of a leak at this time. The door gasket was previously replaced. I found the unit operating as designed and advised the customer of this. I did find some old dry water stains under the unit (photo) and advised the customer of my findings. I recommended the customer use the unit and monitor and if they see it begins to leak again to get a photo or video and call our office to schedule service. No water leaks observed during service, job completed. No parts installed and no charges due to callback."

"Arrived onsite for previously diagnosed parts. I replaced the lid and the two hinges the lid mounts on and the unit is now operating as designed. No water leaks present at time of service. Call complete. Installed W11259006 LID, WP8572974 HINGE, AND WP8563965 HINGE."

Arrived on site to install grommets. Installed all grommets test unit and unit test good job complete. W11447840x5

Arrived on site for ice maker not producing. Tried rest button and IM will not go into harvest . Ordering ice maker . Set return 10/18.; ordrng 1 W11700250 (Ice maker)

"Arrived on site for washer not completing cycles beyond trying to fill up. On arrival confirmed failure and found f8e1 in diagnostics and found cold side inlet valve failing to allow any water in. Found unit will need W11210463 valve, and I rescheduled customer for 10/15/24 to complete repairs. ; ordrng 1 W11210463 (Valve)"

Arrived on site to test unit for unit not washing correctly. Test unit and found wash motor not spraying water. Replaced sump and motor test unit and unit test good job complete w11416362

Arrived on site to test unit for unit not having power. Test unit and found unit getting 120v but not coming on. Test unit and found control disconnected. Secured connection test unit and unit test good. Job completed no parts used

Arrived on site to test unit for unit not heating. Test unit and found bad glow igniter. Replaced glow igniter test unit and unit test good unit pre heated to 350? job complete.

"Arrived on site for unit not freezing correctly. Removed evaporator cover found ice ball on inlet,removed compressor cover found leak at manufacture weld joint on filter drier. Replaced the evaporator and defective drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11598433,wpw10143759; used 1 Wpw10143759 (Drier) from stock"

"Arrived on site for no,ice. Ice room temp reading 5? ran diagnostics E5 error code,replaced defective icemaker,power cycled unit ran harvest test passed ran fill test passed. Used w11658802"

"Arrived on site for loud noise. Ran diagnostics ice hitting fan blade in fresh food section,removed cover defrosted right side of evaporator,replaced cover reassembled unit ran diagnostics changed defrost setting to basic. Used w11610999"

"Arrived on site for door issues. Found doors not opening and closing correctly,adjusted hinges tested door operation unit working as designed. No parts used."

"Arrived on site for washer having a scraping noise . Can hear scraping turning tub bye hand . Ran spin test and can hear something scraping and bouncing in between tub and basket . Ordering tub , will need second tech . As ordering stator and bolt if needed . No error codes . No water leaks detected at time of service . No parts installed . Call to set return ; ordrng 1 W11460604 (Tub) and 1 W11354541 (Stator) and 1 W11557803 (Rotor screw) and 1 2ndman"

Arrived on site for wrapper being bent after last repair . Found wrapper not clipped into frame and otr not hooked into wall mount . Dropped microwave and clipped wrapper in properly and mount properly to wall mount . No parts used . Job complete

"MVWB965HC0 Arrived on site for a washer with f5 error code per notes. Upon arrival found F5E3 , F5E2, and F5E1 all pointing to a bad latch. Further inspection and testing found the only issue was the latch replaced part#w11188327 tested product working as it's designed no water leaks visible from watersupply."

WTW8127LW1 Arrived on site for a washer with a damaged power cord. Replaced part # w11551294 tested product works as it's designed no water leaks visible from watersupply.

MVW6500MW0 Arrived on site for a washer not spinning out all water from clothes per client. Upon arrival seen clients videos of the issues with not spinning. Further inspection found water values had lower ohms then new water valves replaced part#11614515 . I looked up under machine removed shield and inspection gearcase for any oil leaks machine looked good underneath. I balanced and calibrated washer not sure if last tech calibrated it . I ran a full quick cycle test with towels stayed until end of cycle . Product works as it's designed no water leaks visible from watersupply.

"Arrived on site to test unit for latching issues. Upon arrival customer presented issue, strike has been broken off. Replaced strike (W11700916) and tested unit, unit is now latching properly. Ran a diagnostic cycle, all components properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site for range not turning on. On arrival confirmed failure and found control had failed. Found stable power supply and replaced control w11567368. Found range working as designed call complete

"Arrived on site to test unit for strong gas smell and not keeping temp. Upon arrival customer stated when unit ignites the gas smell is really strong, lingers when cooking. Also unit does not keep proper temp. Tested unit, found air shutter on the burner tube is open too much causing unburned gas to enter into the atmosphere. Adjusted air shutter to 10% open, tested unit, gas smell is still present. Noticed cooktop burners are starting to sound like blow torches indicating an issue with the regulator. Replaced regulator (W11590292) and tested unit, on ignition there is a gas smell present. After two minutes the smell has dissipated from the unit and no smell is present. Ran a bake cycle, unit preheated to 400?, dropped to 330? before reigniting and heating back up to 370?. Unit than cycled between 330? to 370?. Informed customer that a slight gas smell will always be present when the unit is in use, recommend running the vent hood simultaneously with the range to vent out unburned gas. Customer is happy with the improvement. Unit is now running as designed, no gas leaks detected, job complete."

"MVW6230RHW1 Arrived to inspect not draining. I found the machine with a large amount of water standing and utilized a jumper cord to remove the water. The prior harness repair had failed and I removed the failed section and corrected. The machine resumed all normal functions and I cleared an F9E1 error, recalibrated and tested. No leaks observed during service, drain safety strap added."

WDF341PAPM2 Arrived to inspect wash arm issue. I found the mount for the middle arm had failed. I removed and replaced the arm and tested. The machine was not correctly mounted by the installer and there was no cabinet wood to attach the screws to. I advised the customer on how to correct. No leaks observed during service.

"Arrived on site to replace previously diagnosed microwave TOD and oven broil element. Replaced TOD(W11568584), broil element(W11617232) and bake element(W11545804). Tested microwave at 1min, 2min and 3 minutes with no issues. Heated oven to 350? with no issues. Unit is now working as designed. Customer stated she has app but unit is not currently connected to WiFi. Advised to connect unit to WiFi to ensure latest software is uploaded. Job complete."

F5-E4 lid not opened between cycles. Ran a manual components test and lid will not lock. Found latch has failed. Need to replace latch. Replaced latch W10837741. Test unit and is now operating as designed. No leaks present at this time. Job complete

Arrived on site to diagnose microwave that is not heating at all. Customer said they heard a noticable noise during a cook and it stopped heating and got louder after. I checked the HV system and found the magnetron is making excessively loud buzzing and not heating. Saw no other issues. Ordering cap / mag / diode to resolve. Office to schedule when parts available. ; ordrng 1 W11495561 (Magnetron)

"MVW5430MW1 Arrived to inspect failure to complete. I found the issue was the machine did not drain completely on the last attempted load and had a corresponding error, which I cleared. Moving the machine caused the pump to engage and pump out the remaining water. Inspection of the harness area at the drain pump entry point to the harness showed the blue wire had failed at that point. I was able to correct the issue and tested through multiple cycles. The issue was fully resolved and the machine operated as designed. No leaks observed during service."

"MVW7232HW2 Arrvied to inspect drain issue. I found the issue was actually due to the machine not fully spinning out. The feet were not set and the machine would rock angularly, causing load balancing attempts and failed spin. I found the harness had been rubbing on the rotor as well and corrected. Operational test good, no leaks observed during service."

"ADB1400AGS1 Arrived to instal part. Prior to part replacement, I entered service test mode to check error codes, finding none stored. Inspection of the fill of the machine appeared to be slightly reduced and I found the part sent was incorrect, with the correct p/n, but being for a completely different type of appliance. I inspected the water supply and found a large amount of debris within the inlet filter. Flushing the upper line, there was significant debris and discoloration of the water. Removing the debris, I noted a slight improvement in water fill, but not a significant difference. I am reordering the vale and the customer will have a replacement supply line for our return. I found the customer has been a long-term user of pre-measured detergent pods and discussed the issues with washing, drying and subsequent machine failures that can arise from their use. No leaks observed during service. ; ordrng 1 W11175771 (Valve, Inlet)"

"Arrived on site to diagnose washer that was banging around since delivery. Examined unit and checked basket and suspension. I found the basket was extremely loose on the gearcase shaft and could easily touch the sides of the tub. Removed washplate to inspect spanner nut, and found spanner nut wasn't tighted down. It was barely on the shaft at all. Fully tightened spanner nut and tested. Calibrated. Verified vibrations gone and unit working as designed. Repair completed, no parts used."

WDP540HAMZ0 Arrived on site for a dishwasher not cleaning dishes per client. Upon arrival found client was having issues with his sink drain that was affecting the draining of the dish washer. Client is calling home builder for that issue. I adjusted the drain hose for the dishwasher it wasn't correctly adjusted to drain properly. No parts used no water leaks visible from watersupply.

KCGC506JSS00 Arrived on site for a gas cooktop making continual sparking after ignition. Further inspection found the center module was defective I replaced part #w11319687 and w11344433 that fixed the center burners . Need to order two more modules I was only sent one. Returning part back just in case needed.; ordrng 2 w11319687 (Module)s

Arrived on site and replaced previously diagnosed belt(341241). Unit is now working as designed. Job complete.

WRS331SDHM06 Arrived on site for a refrigerator not making ice. Upon arrival fridge was in a apartment and the maintenance man just plugged in so I didn't get temp for rc and fc. Ran a diagnostic on refrigerator tested icemaker it wasn't responding unplugged and turn off and on no movement. Replacedpart#w11700250 tested icemaker responded to test no water leaks visible from watersupply.

WRS588FIHZ04 Arrived on site for a refrigerator with dispensing water issues . Upon arrival found slow water flow and the filter housing door was lose causing slow water flow . I reattached and adjusted filter door and water flow was working correctly no parts used.

WOS51EC0HS20 Arrived on site to install parts from previous tech. I installed part# w11600370 tested product works as it's designed.

"Arrived on site for refrigerator not making ice. Customer said it worked for about a week. Found icemaker stuck in position with ice, removed cover. Removed ice. Tested and ice maker failed. Replaced icemaker. Verified operation. Call complete. W10873791"

Arrived on site for refrigerator making loud noise. Removed evaporator cover and found ice leaking from fill tube and freezing near motor. Cleared ice. Ordering fill tube extension and mastic. Reset for tues am. ; ordrng 1 WPW10496649 (Fill tube) and 1 212643 (Sealer)

"Arrived,on site for refrigerator making noise. Removed and replaced icemaker. All components working normally, call complete."

"Arrived on site for range tripping breaker during preheat of bake cycle. On arrival found 248(L1-L2), 124(L1-n), 124(L2-n), 0(g-n). Found amp draw wouldnt exceed 14 amps, but found breaker will trip in transition between bake and broil elements when amp draw change in preheat cycle goes between 10-14amps. Instructed customer on how to preheat oven to train breaker to handle amp change without tripping, call complete"

Arrived on site for refrigerator needing doors. On arrival confirmed issue and replaced both rc doors w1154959 & w10849511. Found doors sealing as designed. Call complete

"Arrived on site for microwave that tripped breaker. On arrival confirmed failure and found 20amp fuse had broken along with the upper and lower interlock asm being the cause of blown fuse. Reported findings to safety tea, under sr#7740010364 and was given autho for full repair of W1cg2j0wpL1. Replaced w11551761 and w11551558 interlocks and w11707984 fuse. Tested microwave and found unit heat8ng as designed call complete"

"Arrived on site for refrigerator needing discharge line. On arrival installed part wp12866903 then pulled vac and recharged system with 5oz of r134a. Found psi levels at 145 and 3 after 10 minutes of running and unit starting to cool, informed customer to give unit 24 hrs to stabilize temps. Call complete"

"Arrived on site for refrigerator needing seperator w11098702. On arrival,installed part and found no leaks during tests. Call complete"

"Arrived on site for oven showing f9e0. Removed from wall. L1-L2=250, 125 each to ground and common. 0 from g-c. Diagnostics shows f9e0, f1e1. Test mode, bake pulls 12 amps, broil pulls 17 amps, convection pulls 13 amps. Replaced main control. Verified operation. Call complete. W11448962"

WED5100HW3 Arrived for door popping. I found the right door hinge would lift during closing. Adjustment of the receiver and lubrication applied to the hinge corrected the issue. Operational test good.

"WTW5000DW1 Arrived on site to install part#s w10528947 , wpw10402178 ,w11454734,w10721967,wpw10006384, and w11481722 tested and calibrated product works as it's designed no water leaks visible from watersupply."

"Arrived onsite to inspect refrigerator not cooling properly. Upon further inspection, I measured the temperatures FC 14 and RC is 35 I placed the unit into diagnostics and thermistors checked. I checked the function of the compressor and fans. All the components test good in component activation. I gained access to the defrost thermistor, and it was reading out of spec. I replaced the thermistor and reassemble the refrigerator. I informed the customer to monitor the temperature over the next 48hr. And ice production will come back within 48hr. No water leaks observed during service WPW10384183"

"Arrived onsite for unit not cooling properly and not dispensing water. Inspected and found water line was kinked. Straightened line and water is dispensing as well as ice maker calling for water. Did find both compartments above average temperature. Disassembled evaporator compartment and found frost only on one bottom coil of evaporator. Unit has sealed system failure. Ordering compressor, evaporator, access valve and drier. Office to reschedule 2 hr sealed system repair ; ordrng 1 WRS325SDHZ01 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11506635 (Acess valve) and 1 wpw10143759 (UV drier) and 1 2hr (2hr)"

"Arrived on site to test unit for inconsistent flame. Upon arrival ignited all burners and set to simmer. Introduced a gust of air to each burner and noticed the right front and rear flame would get snuffed out easily. Readjusted simmer flame and tested burners, flames dont not go out anymore. Unit is running as designed, no gas leak detected, no parts installed, job complete."

"Arrived on site to test unit for door not sealing. Upon arrival customer stated unit is not soft closing shut. Inspected unit found door slides are not pulling the door shut at the last 4 of the rail causing door to not shut properly. Due to door not shutting there is condensation and frost build up inside the unit. Also not keeping temp causing ice maker to not harvest due to thermistor not being satisfied for harvest. Replaced door slides (W11658402) and tested unit, unit is now pulling the door shut and is functioning properly. Customer approved improvement. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for cooktop burners not working properly. Upon arrival customer stated burner will heat up but when placing a pot or pan on the burner it will stop heating. Per service pointer W11354284B, replaced elements (W11396790)X2 & (W11396792)X2. Also advised customer to make sure pot or pan must be flat and not have a bow on the bottom. Unit is now running as designed, job complete."

"Arrived on site to test unit for squeak. Upon arrival customer stated when washer is running the dryer above squeaks. Noticed back panel was not installed properly and leveling legs are too low causing brackets to not tighten and secure the unit. Installed back panel properly and raised leveling legs, tightened with bracket and tested unit, ran both the dryer and washer at the same time. Squeak has been eliminated and customer is happy with the repair. Unit is now running as designed, no parts installed, job complete."

"Arrived on site to install dataloggers to monitor temperature. Customer stated since last visit unit did not make much ice but on arrival ice bucket was full, mix of bought ice and unit ice. Requested to customer, empty ice bucket, and monitor current production. Ice maker did harvest and fill on this visit. Awaiting return visit to retrieve dataloggers. Office to reschedule ; O-emld tckt"

"Arrived on site to inspect washer cycle not starting. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the code and continued with testing and found the hot water valve is not opening up fully causing the error code. Also found the customer is using too much powder detergent and the powder is not fully dissolving and sticking to the inside of the basket (photo). I am ordering the valve and scheduled return service for 10/14/24. No water leaks observed during service. No parts installed.; ordrng 1 W11513255 (Valve)"

"Arrived on site to inspect washer/dryer combo/stacked unit with the washer lid lock light on and unit not functioning. Upon further inspection, I found the unit in standby mode with no display lights on. I placed the unit in diagnostics showing error codes F5E1,F5E3 and F7E1. Cleared the codes and tested. Unit is operating as designed. I found the lid strike cracked and removed and replaced the strike. I tested the unit in a Normal wash mode and after testing the lid lock several times, I was able to finally get the lid lock to fail. I removed and replaced the main control and lid lock assembly and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed. W11176112, W10837741, W11629601"

"Arrived on site to inspect range tripping breaker. Upon further inspection, I found the unit with no power as the GFCI breaker was tripped. I attempted to cycle the power and the breaker would not hold. Due to manufacturer issues with the bake and broil elements, I removed and replaced the element and main control and retested. Still the breaker continued to not hold and trip. After further inspection of the terminal block, I found the ground strap is connected to the ground wire and the unit has a four prong power cord. I removed the ground strap,and retested and unit is operating as designed. No one available to sign for receipt; vacant/ new build. Job completed. W11696067, W11182108, W10856603"

"Arrived on site to inspect dishwasher lower spray arm not working. Upon further inspection, I checked the lower spray arm and found debris inside the ports (photo). I attempted to remove the debris and found the spray arm cracked. I removed and replaced the spray arm and placed the unit in diagnostics showing error code F4E3-motor failure. Cleared the code and continued with testing and found the unit fills with water and the motor failed to come on. I advanced through testing and found the dispenser, drain pump and element are operating as designed. I removed and replaced the sump assembly and retested and unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed. WPW10491331, W11613479"

"Arrived on site to inspect range cooktop burners not heating. Upon further inspection, I tested all burners and with my hand on the cooktop to feel for heat, I found the burners are taking too long to heat up. I pulled the unit out and removed the terminal block cover to find the L1 and Neutral were switched. I re-wired the power cord harness to the terminal block and retested and unit is operating as designed. Job completed. No parts installed today."

Arrived on site to test unit for right front burner and center burner flames to high. Test unit and found wrong orifices on both burners. Customer had the orifice there so I told him the correct number that go on each burner. Job complete.

"WFW75HEFW0 Arrived on site for unit flashing F3E1. Upon arrival, proceeded to replace WPW10448876 pressure switch and W11201274 control. Ran diagnostics and passed. Unit is functioning as designed. No water leaks detected at this time."

Arrived on site to relaxed board ordered by previous technician. Removed top cover and found burned wire at TOD. Will order new switch harness office to reschedule ; ordrng 1 W11555169 (Interlock harness)

Arrived on site to test unit for once not responding. Fed unit and found all buttons working as designed. Turned oven on to pre heat to 350? and found unit not heating. Pulled unit out and checked junction box to check voltage and found red wire was not connected to the red wire coming from the wall. Secured red wire test unit and unit test good job complete.

"On arrival verified complaint of no water out the dispenser, first inspection found water was off at the wall. Turned water on and both dispenser and ice maker function, job complete no parts installed."

"Arrived on site to test unit for for ice maker issues, tested unit found facia heater flap is getting stuck causing ice to back up in the ice box, damper making a loud grinding noise and multiple led lights not working, will need to replace damper, facia heater and necessary LED modules, ordered parts reschedule 10/15 PM appointment per customer request no parts installed ; ordrng 1 W11637688 (Facia heater) and 1 WPW10479155 (Damper control) and 1 W11484839 (LED module) and 2 W11484836 (Ice maker led lights)s and 1 W11483116 (FC light module)"

On arrival verified clips are missing replaced bottom front panel clips and lid clips to front panel. Unit is not secure and running correctly. Job complete installed 2x w10854425 and 2x wp8066092

"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight no twists in power cord. Verified voltage and polarity are correct. Turned off breaker . Replaced Bake and broil elements and main control. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed job complete replaced bake element w11545804 and broil element w11617232 and control w11649350"

"On arrival verified complaint of not working. Found fuse open. Attached breaker tool and found trips breaker on plug in. Traced and found interlock switches are shorted. Replaced both interlocks and filter board. Ran a cycle and confirmed heating. Unit is now working correctly, job complete installed w10422269 and w11551558, w11551761"

On arrival verified complaint of leaking water. Used clear door to identify cause. Spray arms and diverter are all working correctly. Found bottom right corner has a crack in the tub. Ordering W11513977 tub. Office to Resch installed w11179175; ordrng 1 W11513977 (Tub)

"Arrived on site to replace previously diagnosed control, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site for thin ice. Found pump shutting off water fill early good water flow,replaced defective recirculating pump,watched water fill good. Repair covered by 1 year warranty"

Arrived on site. Installed new door found new door damaged uploaded pictures ordering a new door. ; ordrng 1 W11613589 (Door)

"Arrived on site. Checked freezer temp reading 7? compressor attempting to power on,can hear compressor attempting g to power on then stops,checked voltage good reading 120vac checked dc voltage found 6 vdc,2vdc and 0vdc diagnosed unit losing dc voltage from main control,replaced main control powered unit on compressor powered on with no issues. W10818296"

Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and unit now working as designed. No signs of arcing or grounding out. Advised customer of issue persists have contractor replace faulty breaker. No parts replaced. Job complete.

Arrived on site to test unit for no ice production. Found ice mold had excessive water preventing ice maker from cycling. Removed ice and tested unit with no issues. Advised customer to monitor and if issue persists recommend ice maker. No parts replaced at this time.

"Arrived on site to test unit for not sparking, customer stated the unit shocked him and stopped working, tested unit found DSI board not functioning, replaced DSI board and bake igniter as precautionary and tested, unit is now running as designed, no leaks detected job complete installed W10898291, W11524031"

Arrived on site for fridge not dispensing water . Unit is making ice and dispensing ice . Can hear valve activate . Following service pointer .ordring pressure regulator also will need shim to fix leveling of door . No parts installed No water leaks detected set return 10/18; ordrng 1 W10786952 (Kit pressure) and 1 Fridgeshim

"Arrived on site for fridge not making ice . No IM an error codes . Unit is harvesting but not filling ,found fill line frozen . Found temps set too low . Fz -5 ,fresh @35. Defrosted fill line . Ran harvest and fill . All checked normal. No parts used .no water leaks detected at time of service . Job complete"

"Arrived on site for fridge not making ice . Ran diagnostics,got e5 error . IM did harvest . Found fill line frozen . Replaced ice maker and heater . Did power reset . Reran harvest and fill. All checked normal. No water leaks detected at time of service . Job complete"

"Arrived on site for dishwasher shutting off mid cycle and flashing clean light . Ran diagnostics got 8-4, 9-2. Error code . Found some sudsing after test wash . Ordering dispenser . Return set 10/14. ; ordrng 1 W11412300 (Didpenser)"

Arrived on site for range tripping breaker . Issue is not consistent.checked harness and no issues found . Followed per service management and wp service pointer on burn off of element . No parts used . Job complete

"Arrived on site for range tripping breaker . Replaced both elements and control WPW10583047, W11594271, W11447783. Followed both service management and wp service pointer on burn off . Did not find any unusual amp draws , amps are within specs . Having apt maintenance double check range after recommended time for bake off . No other issues found . Job complete"

Arrived on site for washer not draining . Found wire harness broken to drain pump. Replaced harness W11643701. Ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete .

Arrived on site to install previously diagnosed and ordered part. I installed the new ice maker and ran a test. The ice maker is operating as designed and filled with water showing no leaks or over spilling. W11700250 no water leaks observed during service.

"Arrived on site to inspect cooktop front panel crooked or unleveled. Upon further inspection, I found that the bottom lip of the front panel was sitting on top of the cabinet. It appears that upon installation, the unit was pushed back either too far or there was an added piece of molding or trim installed over the bottom lip of the front panel (photos). According to the manufacturer installation instruction, this unit is installed incorrectly. Because of the improper installation, the front panel is not positioned right and is angled slightly downward. I advised the customer of my findings. The cooktop surface is level and the unit is functioning without issue. The customer will have their builder come address installation issue. the No parts installed. No gas leaks observed during service."

"Arrived on site to follow up on refrigerator not dispensing ice. Found previous repair did not hold. Removed icemaker assembly and replaced the divider, motor, spacer and yolk. Tested and confirmed proper operation. Unit working as designed. Parts used - WP63052-2, W11378860, W11671282, WPW10309864."

"Arrived on site to diagnose washer making awful grinding noises when agitating. Examined under unit and found belt had been slipping for sure, and the upper splutch sleeve was chopped up / damaged and causing noise as well. Replace splutch and belt. Ran unit on a normal cycle. Verified noise was gone, and all agitation noise is back to normal. Unit working as designed. Parts used - W11239857, W10721967."

Arrived on site to diagnose ice machine overproducing ice. Found failed bin thermistor causing it to read as not full. Unit should no longer be overproducing. Parts used - WPW10511923.

Arrived on site to diagnose range with inner oven paneling issues. Examined unit and found the floor plate badly heat warped / cracked and in need of replacement. Ordering floor plate and clip. Office to schedule return visit l.; ordrng 1 W11098799 (Floor Plate) and 1 98005502 (Clip)

"Arrived on site to follow up on microwave oven combo that was giving open/close door message. On arrival retested and found F6E8 again. I removed the console once I saw microwave light was going on and off. Found appliance manager had a console connection not plugged in. Reconnected the molex connector and tested. Found unit started working properly, and heated a cup of water. No additional parts needed. Repair completed."

"Arrived on site to diagnose range that is tripping breaker when in use. Customer said it happened 5-10 mins in, but now if it's plugged in at all it trips. Tried range on several different outlets and it tripped any it was plugged into. Removed rear paneling and gained access to wiring harness. Reseated all connections, made sure pins were tight, and moved harness away from any sharp edges or possible grounding points. I plugged it in and it powered on and completed a preheat cycle and kept running. This should resolve the issue, however if the problem returns we will need to replace the main wiring harness. No parts used, unit working properly. Repair completed. Called in findings to safety."

"Arrived on site to replace previously diagnosed part. Upon arrival noticed left side of the evaporator has ice buildup. Water may be getting diverted to the left side from the evap cover contacting the evap coil. Replaced evap harness (W11566892) and added permagum behind the evap cover to create some space between the evap cover and evap coil. Tested unit, unit is building ideal frost and unit is now running as designed. Advised customer to place a bottle of water into the FC, once frozen solid unit will be ready to use. No leaks detected, job complete."

Arrived on site to test unit for 3rd rack sprayer hanging fluster missing clip. Installed new clip test unit and unit test good job complete. W11573754

Arrived on site to test unit for unit giving error code. Test unit and found error code F9E1 miss wired unit. Checked connections at junction box and all connections test good. Replaced control board test unit and unit test good job complete.