Arrived on site and replaced terminal block(WPW10245259) and harness(W11616884). Unit is now working as designed. Job complete.

"Arrived on site for customer complaint of unit not dispensing the detergent. I found leak from water valve, hot and cold lines reversed. I replaced drawer and reconnected water lines properly. Unit tested good. Informed customer that if further repairs are needed, she would have to contact her warranty company to get a new model/serial tag since there isn't one on the machine. Part usedw11596130"

Arrived onsite for oven light not working upon further inspection found light bulb burned out replaced light assembly w11707255 unit is working as designed no gas leaks detected during service

"Arrived onsite for unit leaking. Found unit supply hose cross-threded the inlet valve and then some sort of adhesive was used to bind the hose to the valve. Took pics and notified builder. Replaced fill valve but notified builder to have supply line Replaced due to not being able to remove. Left unit unplugged and water off for safety. Unit is new build, unoccupied. No one onsite for signature."

"Arrived on site to follow up on washer that is now tripping breaker at times, and also not starting. Customer specified that sometimes they will run a load and it'll trip during the latter part of the cycle towards spin, but not all the time. They will reset breaker and try the load again and have a hard time starting it until they reset again. Does not happen on all cycles. I checked the breaker and found washer is on an GFCI/ARC breaker. I ran unit through diagnostics and found NO error codes present at all. Ran all diagnostic items for 1-2 mins and no breaker tripped, and spin for 4 minutes. Started a normal cycle and watched it run up to, and including some of spin. Unit did not fail or trip breaker. I recommended moving the unit to an extension cord on the outlet in the laundry room since it was ARC fault only. Called findings into tech line, SR7741188080 and they had no repair recommendations since we could not duplicate. After I left customer called and said unit wouldn't start and sensing was blinking. Came back by and hit start and unit progressed normally. Advised customer to just let the unit run, and that during sensing it may delay / run and touching lid will stop it. No other repairs made since we could not duplicate any failures, and would need additional data and breaker trips. Call completed."

"Arrived onsote for a washing machine that is going off balance intermittently and is shaking a lot. Inspected unit and work area. The customer advised that certain cycles seem to go off balance and other cycles even if the unit is not going off balance, the unit it shakes a lot. I checked the suspension and found the suspension was good. I checked the basket and found the basket properly secured on top of the drive shaft. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. I did advise the customer that shaking on these machines was quite normal and that the off balance issues may have been due to the loads that were in the washer at the time. I went over loading procedures and recommendations from the manufacturer. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to repair previously diagnosed issue gearcase replacement. Replaced gearcase and tested noise issue continued after repair. Called SW and reported advised me to replace belt and splutch assembly made repair and tested. Unit is no longer making screeching noise. No leaks present at this time job completed. Parts usedw11239857, w10721967 and w11449840"

"Arrived on site to inspect dishwasher displaying error code F8E4. Upon arrival, I found that the drip pan was holding water and triggering the overflow switch. The customer advised that they recently changed detergent and immediately noticed this issue. I dried the pan and cleared the code, ran a test, and found that all components are operating as designed and no leaks observed. I found that the detergent caused the dishwasher to produce too many suds and overflowed into the drip pan. I informed the customer on proper detergent and rinse aid usage. No parts installed."

"On arrival Verified complaint of unit, not draining visual inspections in the unit and found that the harness to the drain pump is broken unit will need harness harness was received today at office. No need to reorder rescheduled for 3/24; schdld next appmnt for 3/24 MON !"

"Arrived on site. Ran diagnostic no frost pattern on evaporator can hear compressor running and some pressure and refrigerant in system checked pressure low charge, disassembled unit found small trqce of oil on evaporator. Replaced evaporator and drier,ran compressor test with tubing exposed appeared as if another leak,vacuumed system no loss in vacuum, pressurized system to 250 psi uploaded picture no pressure loss,vacuumed system down recharged system to manufacturer spec ran compressor test good frost formation,let pressures equalize no change in pressure reassembled unit ran diagnostic again good frost pattern unit passed all diagnostic test."

Arrived on site for dryer not heating .unit is getting proper voltage and polarity . Found one of the wires on cycle thermostat not connected . Reconnected wire . Unit is heating up properly . No parts used . No lint build up detected at time of service. Maintenance not on hand to sign ticket . Job complete

Arrived on site for refrigerator making a rattling noise randomly through the day as well as when doors were open and shut per customer on arrival. Found on arrival the damper motor was failing and causing the noise ordering WPW10479155 damper and rescheduled customer for 03-24-25 to complete repairs. ; ordrng 1 WPW10479155 (Damper)

"Arrived on site for leaking water. Upon arrival, Ran diagnostics and get error code F4-E3 wash motor not operating. inspected surrounding around unit and on floor and there are no damages due to water. Ran unit. Fill valve an drain pump are good. Found water dripping from wash motor. Found motor is rusted and not operating. Removed sump and motor and found leaking from pump. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present. Job complete."

Arrived on site to repair previously diagnosed issue wire harnessandd control replacement. Made repair and tested unit is now functioning properly and as designed to. No leaks present at this job completed. Parts used w1155133246 and w116443701

"Arrived on site for making noise. Upon arrival, Customer states that the noise was continuously happening but has stopped the last day. Ran temperature test and get 0 in FC and 40 in RC. Ran diagnostics to force all components. All components operate correctly with no odd sounds. Inspected evaporator and have small amount of frost build up around fan area. Ran forced defrost and is operating correctly. Did find freezer over filled with product. Recommend less amount of food to allow correct airflow and to assist with airflow to evaporator.. Cannot duplicate noise issues at this time. Recommend if happens again for customer to get a video recording of noise to assist with diagnosis. Unit is currently operating as designed. Job complete"

"Arrived on site for refrigerator not dispensing ice . Found icemaker was off. Turned it back on and icemaker cycled. Found tray not fully letting cubes out and can cause overflow. Tested and found water not getting to icemaker. Tested water and it had low flow. Customer had new filter, replaced filter and water flow came back. Ran test 19 and vefified 13vdc to fill tube heater. Tested again and water now working through door, suspect water frozen due to bad filter. Found molding around dispenser door. Replace icemaker and dispenser door. Also found damper assembly is noisy. Replaced damper. Verified operarion. Call complete."

"Arrived onsite for unit cutting off mid cycle upon further inspection replaced ui ran test cycles unit is working as designed F3e2,f3e1,f6e1"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. A replaced the compressor, dryer and access valve and charged the unit up with 250 psi of nitrogen. I found pressures hold for fifteen minutes. I vacuumed down the unit to -30 psi and found pressures hold again. I charged the unit up with 40 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete. W11547313, WPW10143759, and W11506635."

"Arrived on site for water leaking. Found water leaking from front of filter housing,found filter not fully rotated in housing causing leak,rotated housing fully tested water dispenser good flow no leaks from filter housing. Gained access to compressor compartment removed drain no obstruction in drain tube,no obstruction in drain line going into fresh food section,advised customer to.defroat unit 24 hrs to remove ice build up."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting correct voltage but still not responding. Replaced sump and motor test unit and unit test good job complete.

Arrived on site for unit not turning bake on error code control failure. Replaced control and tested. Unit is now functioning properly and as designed to

"Arrived on site to install previously diagnosed bimetal to resolve defrost issue. Removed rear panel and installed new bimetal. Checked heater while panel was off and found heater good. I did see thst the heater shield had started melting into the liner, and liner has taken on some water. Advised customer of findings, and added pictures in the event issue comes back or gets worse. Unit should be working as designed. Parts used- WPW10165425. Call completed."

"Arrived on site for customer complaint of unit clicking and not cooling. I found failed start device, I replaced start device, plugged unit in, compressor started but was making a real loud noise and clicked off. I found compressor shorted to ground, ordering compressor, filter dryer, and access valve. Parts used w11524472; ordrng 1 W11557425 (Compressor) and 1 Cnote (SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Lockring kit) and 1 Wpw10143759 (Filter drier) and 1 W11506635 (Access valve) and 1 Cnote (Office to reschedule)"

Arrived on site frozen freezer door frozen in place. Allowed unit to dethaw for more then 72 hrs so I could access inside freezer. Wiped unit completely dry. Used inspection camera to inspect freezer drain tube. Inspected from the back of the unit drain tube near the compressor to make sure no objects had gotten inside of drain causing unit to build up water and freeze during defrost. Drain checked out took picture. After putting back together went back to the front of the machine noticed water leaking from ice machine casing. Replaced ice maker and tested no leaks present at this time. Maintenance will monitor unit for the next few days job completed.

"Arrived on site to test unit for broken dispenser, tested unit found broken dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W11705151"

Arrived on site to test unit for no ice production. Found fill tube extension not in fill cup. Secured extension and unit now working as designed. No parts replaced at this time. Contractor not present for signature. Job complete.

Arrived onsite and replaced the drain pump. Customer had corrected and added a proper standpipe. Unit is now operating as designed. All checks good. No one available to sign receipt. W10919003

Arrived onsite for unit not cleaning dishes upon further inspection found f7e1 ran diagnostics replaced pump & motor Wpw10605057 heating element w10703867 ran test cycles unit is working as designed no leaks observed during service

WFW560CHW4 Arrived on site for a washer making loud sounds. On arrival client stated that when washing and spinning product makes the loudest sounds. I ran diagnostic no error codes I ran a spin test still no sounds. Client stated the sounds only happens when a load is in the washer. I asked client to add some laundry. Then I ran quick wash and that's when i heard the loud noises it was the pedestal. I tightened the nuts on the legs and the other screws on the pedestal that were lose. The noises are definitely coming from the pedestal after tightening screws and nuts I didn't hear sounds . No parts used product works as it's designed no water leaks visible from main water.

Arrived on site to test unit for time acting erratic. Replaced console(W11659257) and monitored time. Unit appears to be working as designed. Advised customer to monitor.

WMH31017HS10 Arrived on site for a otr microwave fan not working correctly. On arrival client said fan works good but it not venting correctly and he noticed after his roof was replaced. I checked venting and it was very weak. I removed microwave and the fan works great product is working as its designed. The issue is the ventilation to home client will be contacting home builder to address issue no parts used.

WFP2715HW0 Arrived on site for wrong pedestal . On arrival verified issue I uploaded photos of the issue. Washer is overlapping pedestal causing washer not function correctly. Washer needs the correct pedestal or it can cause future problems for washer and client. No water leaks visible from main water supply no parts needed.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack spray arm and right rack adjuster. When I went to remove the rack from the unit to replace the adjuster, I found the left adjuster was mounted to the rack with a rusted screw and nut. I was able to get the right adjuster on without removing the rack, but the rack clip was missing and I had to use a ziptie to lock the adjuster into track. Due to the issue with the left adjuster, I will need to order more parts. I went ahead and re-diagnosed the unit to find it needed to be cleaned and the heating element is badly warped and the filter screens are popped out. Also found the lower spray arm has debris in the ports and will need to be cleaned out and if not able to clean, it will need to be replaced. Unit is operating as designed as far as washing goes. I am ordering the adjuster, clips, both adjuster housings and covers, heating element, filter and lower spray arm and scheduled return service for 03/25/25. I recommended the customer perform a cleaning cycle on the unit. No water leaks observed during service. ; ordrng 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Adjuster clip)s and 1 W10872845 (Filter) and 1 W10696509 (Element) and 2 WPW10195839 (Clips)s and 1 WPW10588164 (Left Adjuster housing) and 1 WPW10588165 (Right adjuster housing) and 2 WPW10250162 (Adjuster cover)s and 2 WPW10250160 (Adjuster clip)s and 1 W11101428 (Lower spray arm)"

"Arrived on site for washer will not run a complete cycle make a noise when operating. Upon arrival customer explained issue and has to unplug. Ran diagnostics and get error code F3-E1 pressure system fault. Found Service Pointer #: W 11766193 for this issue. Contacted claims and model and serial are within range to cover replacement of control with S Code: S153EB. Ordering control. Office to reschedule. I explained to customer once control is replaced and other issues are found, those issues would not be covered. ; ordrng 1 W11607637 (Control)"

On arrival verified complaint of freezer light not working. On arrival unit it is working as designed. Advised customer of possible causes including door switch getting stuck. Advised. Customer on use and care. Job complete no parts installed

Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete

"Arrived on site for customer complaint of microwave making a popping sound and not heating. Found failed magnetron that burnt the wave guide cover. Ordering high voltage parts, mag, cap, diode, as well as wave guide cover. ; ordrng 1 W10249516 (Cover wave guide.)"

"Arrived on site to inspect washer running drain pump continuously. Upon further inspection, I found that the control had an internal failure, which was causing it to sense a full tub and activating the drain pump. I installed a new control provided by the customer. W11607637 I calibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. No one on site to sign"

"Arrived on site. Found evaporator thermistor hanging down,located clip under evaporator plate,removed clip installed thermistor to clip and secured to return line under evaporator plate. Ran diagnostic pump not sending power to valve,ran compressor test frost forming,ran a normal cycle pump would send power to valve under a normal cycle but not in diagnostic weak water flow,found discoloration on bin thermistor. Replaced recirculating pump,bin thermistor and valve,ran diagnostic all test passed. W10897719,w11542867,wpw10511923; used 1 W10897719 (Valve), 1 W11542867 (Pump), and 1 Wpw10511923 (Thermistor) from stock"

"My arrival verifies. Explain of unit, not locking visual inspection. In the unit found that the strike is busted, replace the strike and rain unit unit component activation passed. And unit started cycle Normally, job complete install w11457841"

"Arrived on site for customer complaint of unit not dispensing the detergent. I found leak from water valve, hot and cold lines reversed. I replaced drawer and reconnected water lines properly. Unit tested good. Informed customer that if further repairs are needed, she would have to contact her warranty company to get a new model/serial tag since there isn't one on the machine. Part usedw11596130"

Arrived on site and replaced terminal block(WPW10245259) and harness(W11616884). Unit is now working as designed. Job complete.

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived onsite for oven light not working upon further inspection found light bulb burned out replaced light assembly w11707255 unit is working as designed no gas leaks detected during service

"Arrived on site to repair previously diagnosed issue gearcase replacement. Replaced gearcase and tested noise issue continued after repair. Called SW and reported advised me to replace belt and splutch assembly made repair and tested. Unit is no longer making screeching noise. No leaks present at this time job completed. Parts usedw11239857, w10721967 and w11449840"

"Arrived on site to replace damaged refrigerator door. Upon arrival, I found the FC door was dented and removed and replaced the FC door and installed the nameplate and plug. Tested operation and unit is operating as designed. No water leaks observed during service, job completed. LW10638683, W10830982, W11178521"

Arrived onsite for unit not heating to set temp upon further inspection ran burnoff verified temp with multimeter at preheat lower 396 15 minutes after 353 upper at preheat 389 15 minutes after 348 adjusted calibration lower 5 degrees upper 10 degrees unit is working as designed

Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)

Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed

"Arrived on site. Ran diagnostic no frost pattern on evaporator can hear compressor running and some pressure and refrigerant in system checked pressure low charge, disassembled unit found small trqce of oil on evaporator. Replaced evaporator and drier,ran compressor test with tubing exposed appeared as if another leak,vacuumed system no loss in vacuum, pressurized system to 250 psi uploaded picture no pressure loss,vacuumed system down recharged system to manufacturer spec ran compressor test good frost formation,let pressures equalize no change in pressure reassembled unit ran diagnostic again good frost pattern unit passed all diagnostic test."

"Arrived on site. Replaced defective icemaker,fill tube heater,ui and installed updated leds,powered unit on ran icemaker harvest passed,ran fill test passed ui lit up correctly all leds working. W10848301,w11658802,w11683243,w11087201"

Arrived on site for refrigerator making a rattling noise randomly through the day as well as when doors were open and shut per customer on arrival. Found on arrival the damper motor was failing and causing the noise ordering WPW10479155 damper and rescheduled customer for 03-24-25 to complete repairs. ; ordrng 1 WPW10479155 (Damper)

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

"Arrived on site for refrigerator not dispensing ice . Found icemaker was off. Turned it back on and icemaker cycled. Found tray not fully letting cubes out and can cause overflow. Tested and found water not getting to icemaker. Tested water and it had low flow. Customer had new filter, replaced filter and water flow came back. Ran test 19 and vefified 13vdc to fill tube heater. Tested again and water now working through door, suspect water frozen due to bad filter. Found molding around dispenser door. Replace icemaker and dispenser door. Also found damper assembly is noisy. Replaced damper. Verified operarion. Call complete."

"U it new build, no residents. Arrived onsite for damaged Rc door. Replaced and flufed gasket. Unit is functioning properly. Job complete. Unit was made accessible. No one on site for signature."

"Arrived onsite for unit cutting off mid cycle upon further inspection replaced ui ran test cycles unit is working as designed F3e2,f3e1,f6e1"

"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"

"Arrived on site for unit having Low Flow error. Upon arrival, found bellow to be warped and torn. Removed ring clamp to inspect counter weight blocks and found bottom weight block is touching the drain pump. Exposed top cover and found right spring broken. Ran test on motor and found tub spinning but struggling to spin. Feels like bearings is bad and seized the shaft for tub to spin. Ordering W11314394 springs (2), W11460604 tub assembly, W11316766 shock absorbers (4) and W11314648 bellow. Unit will need 2 man. Also needs autho. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 2 W11314394 (Springs)s and 4 W11316766 (Shock absorbers)s and 1 W11314648 (Bellow)"

"Arrived on site for water leaking. Found water leaking from front of filter housing,found filter not fully rotated in housing causing leak,rotated housing fully tested water dispenser good flow no leaks from filter housing. Gained access to compressor compartment removed drain no obstruction in drain tube,no obstruction in drain line going into fresh food section,advised customer to.defroat unit 24 hrs to remove ice build up."

"Arrived on site for ice maker issue, upon arrival, customer thought was under warranty. He is canceling service for now and is calling whirlpool. No work performed. Job complete"

"WTW4850HW2 Arrived on site form pervious visit to install parts. I removed wash plate and found the hub damaged i replaced hub, screws, and retainer. I replaced suspension gearcase was and is in good condition no oil leaks at all . I calibrated and did a drain and spin worked great. I did a quick wash with clothes in it and product didn't shake violently no loud noises product works as it's designed no water leaks visible from main water supply."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting correct voltage but still not responding. Replaced sump and motor test unit and unit test good job complete.

"Arrived on site to install previously diagnosed bimetal to resolve defrost issue. Removed rear panel and installed new bimetal. Checked heater while panel was off and found heater good. I did see thst the heater shield had started melting into the liner, and liner has taken on some water. Advised customer of findings, and added pictures in the event issue comes back or gets worse. Unit should be working as designed. Parts used- WPW10165425. Call completed."

Found that RC evaporator fan not running was the cause of the fridge not cooling due to corroded wiring on the chassis side. Found that the sealed system was fully intact. Gc management will complete service not and saftey call.

"Arrived on site to inspect refrigerator not cooling and front user interface not working. Upon further inspection, I found both compartments room temp and the UI not responding. I pulled the unit out to inspect the HV control and I found where the control had shorted out and had a burn mark. I tested voltage at the wall and got 122V. I removed and replaced the HV control and UI and tested the unit. Unit is operating as designed. Customer advised that there was a power outage recently which may have caused the control to short. No water leaks observed during service, job completed. W11566894, W11595219"

"Arrived on site for unit not starting. Upon arrival, confirmed wash motor energizes but does not run. Proceeded to replace W11613479 motor and sump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to follow up on dishwasher making noise. Customer said noise comes on around 1hr 40ish mins into the cycle and captured video. Listened to sound clip which customer traces to drain pump. Noise in video matches excessive drain pump noise, which may be due to overheating pump. Replaced drain pump to resolve. Customer will follow up if noise persists. Parts used - W11497943. Repair completed."

"Arrived on site to test unit for broken dispenser, tested unit found broken dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W11705151"

Arrived on site to replace board. Found board was not correct one. Ordering new board rescheduled for Monday. ; ordrng 1 W10839510 (Control board)

"Arrived on site for dishwasher not starting. Found unit will only blink when started is pressed . No error codes , dianostics wash test wouldn't start cycle . Ui console looked in good shape . Found latch had failed .replaced door latch .W11412299. Ran diagnostics and unit passed wash test . Started normal cycle couple times and unit responded and started cycle . No water leaks detected at time of service . Job complete"

Arrived on site to test unit for time acting erratic. Replaced console(W11659257) and monitored time. Unit appears to be working as designed. Advised customer to monitor.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack spray arm and right rack adjuster. When I went to remove the rack from the unit to replace the adjuster, I found the left adjuster was mounted to the rack with a rusted screw and nut. I was able to get the right adjuster on without removing the rack, but the rack clip was missing and I had to use a ziptie to lock the adjuster into track. Due to the issue with the left adjuster, I will need to order more parts. I went ahead and re-diagnosed the unit to find it needed to be cleaned and the heating element is badly warped and the filter screens are popped out. Also found the lower spray arm has debris in the ports and will need to be cleaned out and if not able to clean, it will need to be replaced. Unit is operating as designed as far as washing goes. I am ordering the adjuster, clips, both adjuster housings and covers, heating element, filter and lower spray arm and scheduled return service for 03/25/25. I recommended the customer perform a cleaning cycle on the unit. No water leaks observed during service. ; ordrng 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Adjuster clip)s and 1 W10872845 (Filter) and 1 W10696509 (Element) and 2 WPW10195839 (Clips)s and 1 WPW10588164 (Left Adjuster housing) and 1 WPW10588165 (Right adjuster housing) and 2 WPW10250162 (Adjuster cover)s and 2 WPW10250160 (Adjuster clip)s and 1 W11101428 (Lower spray arm)"

"Arrived on site and replaced ice maker(W11658802), heater(W11226501), fan(W10846539) and control(WPW10675033). Advised customer to monitor."

"Arrived on site for unit flashing FAE4 diverter motor cannot find position. Upon arrival, code triggers right after unit is done filling. Proceeded to replace W11416362 pump&motor and still same issue. Proceeded to replace W11629912 control and now unit began to wash. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on-site for burner not changing from medium to low. Checked burners for corrosion but they were all clean. Burners did go from low to high. Explained to customer that they are functioning as designed. No parts used.

"Arrived on site for washer will not run a complete cycle make a noise when operating. Upon arrival customer explained issue and has to unplug. Ran diagnostics and get error code F3-E1 pressure system fault. Found Service Pointer #: W 11766193 for this issue. Contacted claims and model and serial are within range to cover replacement of control with S Code: S153EB. Ordering control. Office to reschedule. I explained to customer once control is replaced and other issues are found, those issues would not be covered. ; ordrng 1 W11607637 (Control)"

Arrived on site for unit constantly running. Replaced control on unit also checked pressure hose make sure no kinks blew into it. Tested unit after replacing control. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete

"WRT311FZDB05 Arrived on site for a refrigerator not cooling. On arrival verified issue product not cooling at all further inspection found compressor drawing. 0.86 amps but it's so hot to the touch. Spoke with my lead and he recommend for a sealed system repair. Ordering evaporator, compressor, access valve and uv drier. Two hour for sealed system repair office to reschedule for client returning parts just in case. No water line connected. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 S/Srepair (Two sealed system repair)"

"Arrived on site ,replaced right door and nameplate on fridge . Door is sealing properly and not other issues found . No water leaks detected at time of service. MS said office is handling billing on this one for payment . . Job complete construction not on site to sign ticket"

Arrived on site for unit not turning on. Upon inspection found moisture build up inside ui. Customer informed me they still have not had dryer vent cleaned out causing air flow restriction causing moisture inside ui. Called tech line to report Sr#7741181903 Nate. Tech line informed meet not to move forward with any repair today until customer can show proof they have had dryervent cleaned out. No parts used job completed

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived on-site for washer not cycling. Found f7e1 code. Unit wouldn't agitate or spin. Installed actuator (w11481722) and capacitor (w11395618) cycled unit in factory diagnostics and quick wash and everything is working as designed.

Arrived on site for not making ice. Upon arrival inspected unit and container is empty. Did find ice cubes in mold. Found an ice cube stuck and cause shutoff arm to stay in off position. Removed ice cube and arm cane down. Unit then harvested and filled correctly. Unit is operating as designed. Job complete. No parts used

Arrived onsite for unit not heating to set temp upon further inspection ran burnoff verified temp with multimeter at preheat lower 396 15 minutes after 353 upper at preheat 389 15 minutes after 348 adjusted calibration lower 5 degrees upper 10 degrees unit is working as designed

Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)

Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed

"Arrived on site to Del washer leaking water. Upon futher inspection, I placed the unit into diagnostics and observed an error code for a shifter error. I ran component testing and found that during agitate, the agitator was only turning in one direction, which was causing the water to make whirlpool and spilling over the sides of the tub onto the floor. I found that the belt and cam are worn and will need to be replaced along with the gearcase. I am ordering the cam and belt drive block, spanner nut, and also the motor and control just in case they are needed. WPW10006415 WP389140 WPW10006384 W10721967 WP21366 Office to schedule return service. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WP389140 (Drive block) and 1 WPW10006415 (Motor) and 1 WP21366 (Spanner nut)"

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client stated that when he tried baking on preheat range tripped breaker. Nuisance tripping parts have not been received office to reschedule for client. ; O-emld tckt

"Arrived on site. Replaced defective icemaker,fill tube heater,ui and installed updated leds,powered unit on ran icemaker harvest passed,ran fill test passed ui lit up correctly all leds working. W10848301,w11658802,w11683243,w11087201"

"Aerived onsitwnfor nuissance tripping. Established proper voltage and wiring is correct. Ut unit trips on start up. Replaced bake element and broil element and control during following of the procedures from service pointer w11390486. Unit is now operating properly without tripping. Safety closed at time of service. W11182108, W10856603, w11696067"

Arrived onsite for damage nameplate replaced with new nameplate W11223753 unit is working as designed

"Arrived on site for customer complaint of unit not powering on. Found wiring that connects panel tonmain control was loose, I reconnected panel wires, unit tested."

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

"Arrived on site to test unit for water leak, tested unit found door gasket not sealing properly causing water to drip from door, replaced gasket and tested, unit is now running as designed no leaks detected job complete installed W11725437"

"Unit is a dishwasher. New Build , no residents. Arrived onsite for unit not turning on. Inspected and found power cord damaged, took pic. Will need to replace power cord. Office to reschedule ; ordrng 1 W10831279 (Power cord)"

"U it new build, no residents. Arrived onsite for damaged Rc door. Replaced and flufed gasket. Unit is functioning properly. Job complete. Unit was made accessible. No one on site for signature."

"Arrived on site for spell concerns. Found no odd smell in bin compartment or compressor compartment, pulled unit out unable to find any smell issues,removed top cover checked area no issues,customer claims when unit is running mildew smell escapes from vent hole where harness and evaporator tube enter tube,informed customer there is no fan or airflow in bin to circulate smell while running. Replaced gasket prev tech ordered reinstalled unit,ran diagnostic all test passed no odd smell,ran normal cycle same no odd smell,did inform customer that due to unit having a gravity feed drain when condenser fan is running smell could be circulating from drain."

"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"

"Arrived on site for unit having Low Flow error. Upon arrival, found bellow to be warped and torn. Removed ring clamp to inspect counter weight blocks and found bottom weight block is touching the drain pump. Exposed top cover and found right spring broken. Ran test on motor and found tub spinning but struggling to spin. Feels like bearings is bad and seized the shaft for tub to spin. Ordering W11314394 springs (2), W11460604 tub assembly, W11316766 shock absorbers (4) and W11314648 bellow. Unit will need 2 man. Also needs autho. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 2 W11314394 (Springs)s and 4 W11316766 (Shock absorbers)s and 1 W11314648 (Bellow)"