We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Georgetown, TX 78628
Lou
Job Details: 06/15/2022
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found all module sim and the top two in the RC section completely out. I removed and replaced all modules per service pointer #W11606409 and tested. All modules are operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Waco, TX 76708
Tyler
Job Details: 06/15/2022
Arrived on site for refrigerator not allowing freezer LED to turn on. Upon arrival confirmed issue but after further inspection found a major failure in the harness connection going to the LED. Called whirlpool techline and spoke withAndrew sr#773389137
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Woodway, TX 76712
Tyler
Job Details: 06/15/2022
"Arrived on site for refrigerator not cooling/freezing water into ice in rc(per customer on arrival. Upon arrival confirmed issue and found temps at 0/37(set) & -4/40(actual). Found following results for all thermistors: Fc thermistor (26k), fc evap thermistor (205k), rc thermistor 13k), rc evap 83k) found all fans, compressor and other cooling hardware functioning within specs. I then found a lot of rust da,age aro7nd lower compressor compartment then found drain line had been unaligned causing massive air leak into both compartments and leading to the lack of cooling. Informed customer the give the unit 1-2 weeks and keep it close eye on symptoms to see if issue returns. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Bruceville-Eddy, TX 76524
Tyler
Job Details: 06/15/2022
"Arrived on site for dishwasher not turning on. Upon arrival confirmed issue. Found stable and proper polarity at outlet. I then fo7nd one of the terminal connections under unit had fried at terminal block. Made repairs to wiring and reassembled and tested unit. Found dishwasher cycling as designed with no signs of leaks, call complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/15/2022
"Arrived on site to test unit for error code f8e4(over flow switch). Found connection popped loose, secured connection. Also noticed soap build up in over flow switch basin. Found unit is supplied soft water and using liquid soap. Found excessive suds after multiple diagnostic cycles ran. Advised customer to use less soap as soft water is causing excessive suds to drip into overflow switch. Also advised on running cleaning cycle to remove excessive suds. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Ffss2615ts2
Near Canyon Lake, TX 78133
Andrey
Job Details: 06/15/2022
"Arrived on site to test unit for water leak, tested unit found when ice maker water is being activated, water leaks at valve connection point, cut worn out tube back secured tube, water is now not leaking, advised customer to monitor if issue returns, to turn off ice maker and call us back, if returning back recommend replacing water valve, at this time unit is running as designed, no leaks detected job complete"
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Blanco, TX 78606
Andrey
Job Details: 06/15/2022
"Arrived on site to replace previously diagnosed control bi metal and heater, verified that parts were needed, replaced parts tested unit unit now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Belton, TX 76513
Gerry C
Job Details: 06/15/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the failed sealed system components, noting visible oil on the RC evaporator and replaced the compressor, evaporator, dye drier and service port. I vacuumed the system and achieved 480 microns, which held for 15 Minutes. I charged with the mfg prescribed 5 oz of refrigerant and tested. The unit cooled as designed. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Blanco, TX 78606
Andrey
Job Details: 06/15/2022
"Arrived on site to test unit for no lights, replaced all led lights per service pointer, all lights returned to normal,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM1
Near Temple, TX 76502
Tyler
Job Details: 06/15/2022
Arrived on site for dishwasher needing previously diagnosed upper right rail. Pana rival install required part reset with unit and found it fully functioning as designed. Call complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Blanco, TX 78606
Andrey
Job Details: 06/15/2022
"Arrived on site to replace previously diagnosed gear case, suspensions, and control, replaced parts, tested unit,unit now is running as designed, advised customer to load clothes properly and use proper wash cycles to get better results, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Gerry C
Job Details: 06/15/2022
"Arrived to inspect washer not working. I found the unit completely unresponsive and I verified line VAC into the control, but no led or 12 VDC to the UI. I attempted control replacement, but the new control not power up. Upon reinstalling the original control, I was able to get it to come on. F7E7 and F3E3 were stored and I cleared and tested. The unit operated as designed through automatic and manual service test modes and I calibrated. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76502
Gerry C
Job Details: 06/15/2022
Arrived to inspect no ice. I found the ice maker stalled in a partial harvest position. I removed and replaced the ice maker and tested. It operated and designed and filled to the correct level. I squared the doors and chassis. No leaks observed during service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Austin, TX 78723
Joe Z
Job Details: 06/15/2022
"Arrived onsite for FREEZER NOT WORKING AND THE TOP IS NOT COOLING . Upon arrival temped the unit got 62 degrees in RC and 55 in FC inspected compressor and was very hot and pulling .62 amps. Contacted SW for assistance. SW recommended sealed system repair. Customer will search for purchase date receipt. If date is within warranted dates. Sealed system parts will be covered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78722
Joe Z
Job Details: 06/15/2022
"Arrived onsite for WILL NOT MAKE ICE. Upon arrival test ice maker. Ran a forced harvest and unit begins then stops and never completing. Inspected water valve and valve is good. Need to replace icemaker. Replaced icemaker and included harness. Test unit and unit harvested correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78724
Joe Z
Job Details: 06/15/2022
Arrived onsite for not heating properly . Upon arrival ran vent test using vent test kit. Test passed. Operated a time dry cycle and unit heated correctly. Watched the element cycle correctly. Could not duplicate the issues
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Del Valle, TX 78617
Joe Z
Job Details: 06/15/2022
Arrived onsite for Not Filling or Long Fill Times . Upon arrival spoke with customer. He said he did not have fill issues. His concern was basket lowering too much. Unit was not connect to power or water supply. Notice floor all around unit is wet. Uploaded pic on SD. Ran diagnostics and found error code F7-E7 motor unable to reach max rpm due to off balance/ over sized load. Also found unit is on very Unleveled floor. Leveled it the best I could to run auto test . Ran auto test and all components operate as designed. Inspected suspension and basket and all is correct. Unit is not leaking upon completion. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Hutto, TX 78634
David S
Job Details: 06/15/2022
Arrived on site for vent hood light being out. I inspected the unit and work area. I found the bulb broken. I replaced the bulb and found it working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pflugerville, TX 78660
David S
Job Details: 06/15/2022
Arrived on site for washing machine making a dripping noise. I inspected the unit and work area. I found no fault codes in diagnostics. I found the waterlines tight and nothing leaking. I ran a diagnostics cycle and found the unit working as designed with no water leaks. I could hear water dripping but it is coming from the wall drain. The arc unit is driving into the same stand pipe the washer is and making a dripping noise. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Pflugerville, TX 78660
David S
Job Details: 06/15/2022
Arrived on site for the microwave sparking. I inspected the unit and work area. I found the diode and capacitor shorted. I gained access to the wave guide and found arc marks in the guide. I called safety and documented my findings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Jarrell, TX 76537
Gerry C
Job Details: 06/14/2022
"Arrived to inspect ice within FC door area. I found the lower gasket retention channel within the door liner was mismolded and the door will require replacement. I was able to make a temporary repair, but the door will require replacement. I ordered the gasket, in case it is needed. No leaks observed during service. Office to contact the CX to arrange return service when the door arrives. ; ordrng 1 W11435342 (FC Door, SS) and 1 WPW10714545 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Wesley
Job Details: 06/14/2022
Arrived onsite and found fridge door switch broken. Ordering switch to repair. ; ordrng 1 W11123941 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
David S
Job Details: 06/14/2022
Arrived on site for washer door not closing. I inspected the unit and work area. I found the strike broken. I am ordering the strike to complete the repair. The office will reschedule.; ordrng 1 W11316914 (W11316914)
We serviced a
FRIGIDAIRE OVEN
Model FGEW3045KFB
Near Killeen, TX 76542
Tyler
Job Details: 06/14/2022
Arrived on site for while of not turning on and heating. Upon arrival confirmed issue and verified as stable 240 V connection to terminal and main control. Ponfurther inspection found that the oven sensor was failing causing unit to think it was hot of it really was much faster than it should. I also found after replacing the oven sensor that the relays in the main control were randomly sticking open and shut causing unit not to heat correctly. Will need office to get authorization for control replacement once ability part is known; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Waco, TX 76710
Jonathan M
Job Details: 06/14/2022
"Arrived on site for arrange that has damage to the side panels. Inspected unit and work area. The customer advised that hes also noticed damage to the back side of the unit. Did confirm damage on all three sides of the unit besides the front. The customer requested that we replace all necessary parts that were damaged. Unfortunately, only had one panel with me today. Ordering the terminal block cover and will return with both side panels. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10162249 (Terminal block panel)"
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Austin, TX 78748
Leonardo
Job Details: 06/14/2022
Arrived on site to test unit for unit tripping breaker. Test unit and unit tripping breaker after a second or two after starting the unit to heat up. Test high voltage and found bad high voltage. Will need to replace magnetron capacitor and diode office to reschedule ; ordrng 1 WB27X11211 (Magnetron) and 1 WB56X29813 (Control panel)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78747
Justin
Job Details: 06/14/2022
Arrived on site to install previously diagnosed parts. I installed the new control and harness. I then tested the unit and let it run on sensor dry with no clothes in the unit. I let it run like this for over 20 minutes and it never shut off. I found the same issue occurring and the unit will just run endlessly on sensor dry. I called techline and kept SR# 773381179 Techline recommended replacing the control again. Ordering the control and timer. Office to reschedule. Return tech to run the unit after install and call techline if failure continues to occur. ; ordrng 1 WPW10476828 (Control) and 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78739
Justin
Job Details: 06/14/2022
"Arrived on site for a refrigerator not cooling. Upon arrival the customer stated the real issue was the RC was over cooling. And the FC was getting condensation on the top of the door gasket. I checked temps and found the FC at 4?F and the RC at 35?F. Upon further inspection I found significant water/condensation build up on the top of the FC gasket. I inspected the mullion between the RC and FC and found the bottom of it was bowed and separating from the chassis. I found the RC cooling as designed. I called techline and spoke to Joel and received SR# 7733880450. Joel recommended inspecting the FC gasket and we found it is more compressed at the bottom of the door than the top. He recommended installing washers on the bottom of the RC door (pic in SD where to put them), and to raise the door a little when doing so. He also wants us to silicone the gap. Ordering parts. Office to reschedule.; ordrng 1 WP482338 (Silicone) and 4 1/2washer (1/2 washer)s"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Austin, TX 78753
Kevin
Job Details: 06/14/2022
"Arrived on site and found your case has failed, attempted to remove washplate and found it is seized. A new one will be needed to complete repair; ordrng 1 W10752283 (Wash plate)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Kevin
Job Details: 06/14/2022
"Arrived on site and found saved error code F8E4, found some water in float tray. Found seam is damaged in the right hand rear corner on tub. A new tub will be needed to complete repair will need to schedule for two hours.; ordrng 1 W11409866 (Tub) and 1 W11545309 (Strike)"
We serviced a
KENMORE WASHER
Model 796.4158241
Near Buchanan Dam, TX 78609
Kimo
Job Details: 06/14/2022
"I accidentally whens to the wrong address. When I called cx to let them know what happened the water to reschedule for a am appointment, tomorrow if possible. Office to reschedule ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Burnet, TX 78611
Kimo
Job Details: 06/14/2022
Arrived onsite for to diag ice maker making too much ice. Upon inspection I found found that the ice maker needs a shutoff arm extension; ordrng 1 W11342242 (ARM-SHUT ext)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details: 06/14/2022
Arrived on site to diagnose a microwave that isn't turning on. Found door strike broken and door will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11173813 (Door)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78749
Andrey
Job Details: 06/14/2022
"Arrived on site to test unit for F7E1 error code, tested unit found code present, inspected under unit and found shield has fallen off shredding belt damaging cam, actuator, capacitor and possibly the motor, called tech line to report my findings, per tech line due to the extreme stop the the motor experienced, motor will also will need to be replaced, stripped screw holes on gear case will require the gear case to be changed as well, Sr#7733877151, ordering gear case,cam kit,belt,actuator,capacitor, motor, dust shield and screws for dust shield, office to reschedule ; ordrng 1 W11026785 (Motor) and 1 W11087188 (Shield) and 2 W11573574 (Shield screws)s and 1 W11395618 (Capacitor) and 1 WP489128 (Capacitor screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78704
Luis
Job Details: 06/14/2022
"Arrived on site for damaged shelf frame,ordering new shelf frame; ordrng 1 W11563405 (Frame)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDBDA
Near Austin, TX 78731
Luis
Job Details: 06/14/2022
"Arrived on site for no cool. Compressor not running,120 vac and 6 vdc at inverter,inverter making odd noises diagnosed unit will need a new inverter order power supply in case needed. ordrng 1 12002799 (Inverter) and 1 WP67001360 (Power supply)"
We serviced a
SAMSUNG WASHER
Model WF350ANR/XAA-01
Near Burnet, TX 78611
Kimo
Job Details: 06/14/2022
"Arrived onsite for washer not operating properly. Upon inspection I Found spider assembly broken loose from shaft on basket, leaking thru tub seal, stator getting wet and shorting out ; ordrng 1 DC69-00804A (outer tub gasket) and 1 DC97-15596A (front tub) and 1 DC97-15478A (spin basket) and 1 DC97-15328L (rear tub) and 1 DC31-00112A (MOTOR BLDC-ASSY ROTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Burnet, TX 78611
Kimo
Job Details: 06/14/2022
"Arrived onsite for refrigerator with ice maker that is not making ice. I performed temp test and found temps in Ice box temp at -5* I checked ice tray thermistor and found it open in diag. I replaced im and tested unit and found no change I checked the harass and found that it had separated causing the issue. I am ordering 1x freezer door and the fitting along with it. Office to reschedule.; ordrng 1 W11561286 (Door, Freezer (Includes Item 8 And 5 Dispenser) and 1 WP2300868 (Fittings) and 1 WP4373559 (Fitting)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 06/14/2022
"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack left adjuster wheels broken or missing. Also found the door hinge pads were missing. I removed and replaced the adjuster kit and tested. Unit is operating as designed. I am ordering the hinge pads and office to schedule return service with job #344520. No water leaks observed during service.; ordrng 2 WP8268961 (Pads)s and 1 CNOTE (SCHEDULE WITH JOB 344520)"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Georgetown, TX 78633
Lou
Job Details: 06/14/2022
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and tested. While testing the valves, it began to make a loud noise, but water was still coming in to the unit. Continued with testing and the unit operated as designed except for the valve. The unit is stacked and will require a 2nd person to unstack.; ordrng 1 CNOTE (2 MAN)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78726
Joe Z
Job Details: 06/14/2022
"Arrived onsite for Not Cooling - Both Sections. Upon arrival unit was unplugged. Plugged in unit to test unit. Test compressor and got .5 amps . Ohming Compressor Top right to left 10 , top right to bottom 17, left to bottom right 22. The compressor momentarily kicks on and buzzes for a minute then turns off. Then repeats . Contacted SW for assistance. SW determined that unit needs sealed system. Contacted claims and parts are covered but labor .
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/14/2022
Arrived on site to replace control from previous diagnosis. Replaced control and random error codes not prompting anymore. Did however get error code f7e2(variable speed wash motor failure). Checked resistance on wash motor and readings were inconsistent. Spoke with tech line and advised to replace wash motor. Sump was a Run without. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW0
Near Manor, TX 78653
Matthew
Job Details: 06/14/2022
Arrived onsite for washer with no operation. Upon arrival found unit not connected and in garage. Found cabinet crushed in significantly on the left and front sides. Took pick and called tech line. Sent tech photos and he provided SR#773388393 Tech documented issue and had referred customer to Customer care
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Cedar Park, TX 78613
Vincent
Job Details: 06/14/2022
"Arrived on site for refrigerator inspected unit and work area. CX complaint was unit refrigerator door not shutting on its own. Found the cams worn out. Installed new cams and leveled refrigerator to close better. Unit is now operating as designed. No leaks observed during service. Job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR5JB4
Near Manchaca, TX 78652
Scott
Job Details: 06/14/2022
"Arrived on site for right door clicking and hard to open and not making ice . Found and replaced bottom door cams on right door . Tried to run harvest on ice maker , IM is locked up . Replaced icemaker , ran harvest . IM harvested and filled . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78745
Scott
Job Details: 06/14/2022
"Arrived on site for dryer ending too early . Ran diagnostics, no erro codes . Checked moisture sensor , thermistors . All checked normal. Found relay on control failing causing early shut down . Replaced control. Reran diagnostics. All checked normal. No lint build up at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78747
Scott
Job Details: 06/14/2022
"Arrived on site for sheet of ice building up in ice bucket . Found fill tube not completely in ice maker fill cup. Readjusted fill tube . Ran harvest , all checked normal. No water leaks detected at time of service. No longer splashing into ice bin . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Elgin, TX 78621
Wesley
Job Details: 06/14/2022
Arrived onsite for not water on cold settings and found the water hoses had been installed backward. Swapped waterlines to correct wash temp issue. All else checks good. Unit is now operating as designed. Advised customer on repair
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Wesley
Job Details: 06/14/2022
Arrived onsite for drying concerns and estimated drying time concerns and provided customer instruct on design and use and care principles. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, TX 78756
Wesley
Job Details: 06/14/2022
Arrived onsite and identified a belt that had come loose and twisted on motor. Replaced belt .Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Wesley
Job Details: 06/14/2022
Arrived onsite for front left burner not working and found shorted element. Replaced element. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL OVEN
Model 79077483806
Near Austin, TX 78754
Wesley
Job Details: 06/14/2022
"Arrived onsite and was advised that bake doesnt work after service, tested on bake and unit immediately began to operate as designed. Unable to replicate a failure. Advised customer n findings and advice. In event of ongoing failure. Unit is now operating as designed. No parts needed."
We serviced a
LG WASHER
Model WM2050CW
Near Manor, TX 78653
David S
Job Details: 06/14/2022
Arrived on site to install previous diagnose part. I removed the old below and replaced it with new. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manor, TX 78653
David S
Job Details: 06/14/2022
Arrived on site for fridge not dispensing ice. I Inspected the unit and work area. I tested the ice dispenser and found the motor not coming on. I replaced the motor and retested the unit. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Pflugerville, TX 78660
David S
Job Details: 06/14/2022
Arrived on site for power cord being broken. I inspected the unit and work area. I replaced the power cord. I powered the unit on and turned on the gas. I tested the unit and found it working properly. I turned the unit back off at the breaker because it shares power with the vent hood outlet and it is exposed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Round Rock, TX 78664
David S
Job Details: 06/14/2022
Arrived on site for dishwasher not turning on. I inspected the unit and work area. I found the power cord missing and the water line missing.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Austin, TX 78759
David S
Job Details: 06/14/2022
Arrived on site for microwave skipping time. I inspected the unit and work area. I found no fault codes. I found the unit not connected to WiFi or a whirlpool application. I instructed the customer to connect to WiFi and a whirlpool application. Could not get the unit connected. I gave the customer the number to the WiFi team and advised them to call. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Martindale, TX 78655
Andrey
Job Details: 06/14/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker filling with water but harvest cycle not completing, replaced ice maker, put unit into diagnostics, ice maker completed test and filled with water , no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325fdam02
Near Kyle, TX 78640
Andrey
Job Details: 06/14/2022
"Arrived on site to test unit for no ice, tested unit found ice maker not responding to diagnostics, replaced ice maker, ice maker completed diagnostics cycle and filled with water, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Buda, TX 78610
Andrey
Job Details: 06/14/2022
"Arrived on site to test unit for dim light, tested unit found FC light is bad causing RC lights to go dim, replaced module, tested unit , all light functions returned to normal,
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEBC/AS
Near Buda, TX 78610
Andrey
Job Details: 06/14/2022
"Arrived on site to test unit for no cool , tested unit found extreme amount of ice buildup around evaporator cover, non repairable damage to ice box liner and damage to refrigerator liner, crack on liner behind evaporator,creating warm air penetration causing ice buildup around evaporator, do to damage to liner body in multiple places refrigerator is non repairable, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Mustang Ridge, TX 78610
Justin
Job Details: 06/14/2022
Arrived on site for a microwave with the light not working. I gained access to the socket and found it bad and the bulb burnt out. I found constant voltage going to the socket indicating a bad control. I replaced the socket and control. The unit is now working as designed.
We serviced a
AMANA MICROWAVE
Model AMV2307PFB04
Near Uhland, TX 78640
Leonardo
Job Details: 06/14/2022
Arrived on site to replace door. Replaced door test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78747
Leonardo
Job Details: 06/14/2022
Arrived on site to test unit for no power. Test unit and found unit getting correct voltage found bad console. Replaced console under 5 year warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Killeen, TX 76542
Tyler
Job Details: 06/14/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found cause of failure was a defrost issue. After verifying integrity of all thermistor, heater and defrost stat, I found failure in control. installed the required part removed ice blockage then reassembled and informed customer to give the unit 24 hours to stabilized Temps. Call complete"
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFN
Near Killeen, TX 76542
Tyler
Job Details: 06/14/2022
Arrived on site for range not allowing proper back right burner functions. Upon arrival confirmed issue and verified inf. Switch could receive and send 240v. Found element coil broken them replaced element. Found range fully functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Georgetown, TX 78633
Lou
Job Details: 06/14/2022
"Arrived on site to inspect refrigerator fresh foods section not cooling. Upon further inspection, I found frost built up on the top of the FC section at the opening and on the right side. I found food items on the door too large for this section. I found ice around the bottom of the FC air tower assembly. I found water dripping from the air ports in the RC section. I recommended that the customer place shims or 1x2 board(s) under the unit behind the front wheels to help level/tilt the unit backwards due to the garage being sloped and the doors dont close well. I contacted techline and spoke to Ed and advised of the complaint and my findings. Ed questioned the temperature in the garage and I estimated between 100-110 degrees. Ed advised that the unit max temp allowed s 110 degrees, but this unit is not rated for the garage. Provided SR I advised the customer of my findings and I cleared the ice from the unit. I explained that the unit is not rated for garage use and recommended contacting the dealer where they purchased it. No water leaks observed at the end of service, job completed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR
Near Georgetown, TX 78633
Lou
Job Details: 06/14/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice box freezing up with ice, I removed the remaining ice from the ice box and removed the auger motor assembly. Cleaned/dried the ice box and sealed the gaps with white silicone. Cleared all ice/water from the auger motor assembly and re-installed the assembly. Customer provided a new ice maker and I installed it. Installed the new ice bin provided by the customer and cycled the power to the unit and turned the ice maker back on at the user interface. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Georgetown, TX 78633
Lou
Job Details: 06/14/2022
"Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, the customer provided photos of the ice found under the ice bin and pieces of ice in the ice maker chute on the fascia. I placed the unit in diagnostics and tested the ice maker in test 5 Ice maker harvested as designed. Tested the fill tube in test 45 and it filled as designed for approximately 7 seconds. I found the unit sitting flat. Using the leveling feet, I lowered the feet just slightly to give the unit a slight tilt backwards. I advised the customer of the issues that have been found and recommendations from the manufacturer to correct the ice maker leaking issue. I recommended that the customer monitor the unit and if they see that its continuing to leak to call in for service. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, TX 76537
Gerry C
Job Details: 06/14/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the heater element and then leveled the chassis. I tested within service test mode and could not recreate the leak issue. I advised the CX to not use the pre-measured detergent pods and to use 1 tablespoon of the automatic dishwasher detergent of their choice. I discussed purging the cold water from the hot supply prior to use and the use of rinse agent. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Jarrell, TX 76537
Gerry C
Job Details: 06/14/2022
"Arrived to inspect no water dispensing. I found debris within the supply line and after cleared, the unit would still not dispense. The filter had been clogged by the debris and after removing, the unit operated as normal I advised the CX the unit will need a replacement filter. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Jarrell, TX 76537
Gerry C
Job Details: 06/14/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the RF infinite switch and the cooktop hot/cooktop on indicator issue was resolved. The unit heated and cycled as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Waco, TX 76705
Jonathan M
Job Details: 06/14/2022
Arrived on site for a refrigerator that has temperature concerns. Inspected unit and work area. Checked temperature in the refrigerator and found the refrigerator side at 41?F. Check the freezer and found the freezer at 11?F. Did find the unit attempting to cool immediately as I was testing temperature. The customer advised there used to the refrigerator being a lot colder on a previous model. I did inform them that every model is different and that the unit seems to be within proper refrigeration temperatures. I did check the evaporator and found a good frost pattern with no evidence of a defrost issue. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Taylor, TX 76574
Cliff
Job Details: 06/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Waco, TX 76710
Jonathan M
Job Details: 06/14/2022
Arrived on site for a refrigerator thats not making ice. Inspected unit and work area. Confirmed the customers complaint and tested the icemaker. Found the icemaker would harvest and fill but no ice in the bin. Went ahead and replace the icemaker and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB1
Near Jarrell, TX 76537
Gerry C
Job Details: 06/14/2022
"Arrived to inspect no heat on RF burner. I found the infinite switch had burned and tripped the breaker. I R/Rd the switch and the unit resumed normal operation.
We serviced a
LG MICROWAVE
Model LMC2075ST00
Near Austin, TX 78749
Leonardo
Job Details: 06/14/2022
Arrived on site to replaced front panel. Replaced panel test unit and unit ear good job complete.
We serviced a
BOSCH DISHWASHER
Model SGV68U53UC/B3
Near Austin, TX 78736
Leonardo
Job Details: 06/14/2022
Arrived on site to replace flow sensor. Replaced sensor test unit and unit working correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Austin, TX 78749
Justin
Job Details: 06/14/2022
Arrived on site for a refrigerator not making ice. I checked temps and found them good. I then put the unit into diagnostics mode and found stored IM error code E2 for motor lost position. I then ran a manual harvest and could hear the IM hum but not move. I also ran an IM fill and found it worked as designed. This indicates a faulty IM.. I installed the new IM and ran both tests again. The unit is now working as designed. I collected the balance in full on CC. Call complete.
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Georgetown, TX 78628
Lou
Job Details: 06/14/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make the same loud rattling/vibration noise as previous service call. I disassembled the unit and found the blower wheel housing mounting screw had come loose again, as did the vent tube inside the unit. I adjusted the tube and tightened it and re-drilled the mounting screw hole and tightened/secured the screw. Reassembled the unit and retested snd unit is operating as designed. I found a large amount of lint in the blower wheel again and recommended that the customer have their vents checked/cleaned. I removed the lint from the blower wheel/housing. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Georgetown, TX 78626
Lou
Job Details: 06/14/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the unit is leaking water and its coming out the front and closing approximately 2 feet in front of the unit. I removed the top panel and bottom front panel and placed the unit in diagnostics and tested. I inspected the unit thoroughly and found no signs of leaks. I performed two diagnostics cycles and the unit did not leak. I performed a rinse/spin cycle and still no leaks. Performed one more diagnostics cycle and the unit continued to operate as designed. I recommended that the next time the customer does a wash cycle to get photos/videos of the unit if its leaking water again.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78704
Leonardo
Job Details: 06/14/2022
Arrived on site to test unit for damaged front panel. Found damaged panel replaced front panel test unit and unit test good job complete.
We serviced a
GE DISHWASHER
Model ZBD6880N20SS
Near Austin, TX 78738
Kevin
Job Details: 06/14/2022
"Arrived on site and inspected washer and found debris blocking spin arms. Took multiple pictures. Cleared debris and physically cleaned all components of solid material. Recommended that homeowner use a machine cleaner like washer magic to remove any further buildup or soap residue inside machine. At this time control panel is working properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Lakeway, TX 78734
Kevin
Job Details: 06/14/2022
"Arrived outside and inspected washer and found saved error code for communication failure between control board and control panel, replaced both and washer will now complete a diagnostic cycle, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakeway, TX 78738
Kevin
Job Details: 06/14/2022
"Arrived on site and found refrigerator is currently working, customer experience it loses power every couple months. Issue is corrected by unplugging refrigerator and re-plugging it back in. Refrigerator only then shows PO on display and after resetting it will work. The last time this happened was two weeks ago and it has been working fine since. Due to how intermittent the problem is it will be very difficult to diagnose. Replaced pre screened power control and user interface, if issue continues order HV control, LED control, deli control."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78738
Kevin
Job Details: 06/14/2022
"Arrived on site and replaced all interior lighting, no further repair is required at this time, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78728
Matthew
Job Details: 06/14/2022
Arrived onsite for dryer getting hot. Upon arrival inspected unit. Customer stated laundry room was getting hot. Found vent hose disconnected and smashed in in several spots. Unit not ventilating properly. Adjusted hose as best as I could and secured connections. Tested unit and is now ventilating properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78729
Matthew
Job Details: 06/14/2022
Arrived onsite for refrigerator not dispensing ice. On arrival tested unit. Unit was dispensing as designed. Customer tried multiple times to try and recreate issues and found none. Unit essentially dispensed half of the ice bucket without any issues. Could not duplicate the issue. Recommended customer check for ice clumping at times and to insure ice bucket is fully inserted. Found cubes on the ice room floor and could have prevented the bucket from being fully inserted. Removed cubes and tested again. Unit is functioning properly. Job complete
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/14/2022
Arrived on site for oven having screw that had fell out. Found screw from front left broil element. Installed a new screw. Job completed
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/14/2022
"Arrived on site for microwave having door error intermittently. Inspected unit and work area. Found duct for vent not taped down. Tested operation to verify failure. Found door switches at fault. Will need to replace door switch kit. Removed failed switches and installed new. Tested operation and found unit working as designed. Taped vent down. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM0
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/14/2022
"Arrived on site for dishwasher not responding to cycle selection. Inspected unit and work area. Performed diagnostics mode and tested operation. Found control panel at fault.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/14/2022
"Arrived on site to install previous diagnosed part. Removed failed heater and installed new. Assembled unit and performed diagnostics mode. Ran test cycle and monitored operation. All tested good, no water leaks detected during service."
We serviced a
KENMORE DISHWASHER
Model 665.13249K900
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/14/2022
"Arrived on site for dishwasher tripping circuit breaker. Inspected unit and work area. Found unit not installed and was disassembled. Installed drain line, water and plugged unit in. Per diagnostics mode and tested operation. Performed diagnostics mode and tested operation. Removed door Abel and found screw not removing from door latch. Found control panel housing broken and 2 screws the go to door latch not able to remove. Found unit connected to GFCI breaker. This model has a start and run capacitor that would interfere with GFCI. Recommend to replace with normal breaker. Unit test good, no water leaks detected during service.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/14/2022
"Arrived on site for dryer making noise. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and found both rear guide wheels have failed. Removed failed guide wheels and installed new. Assembled unit and tested operation. Unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/14/2022
"Arrived on site for washer not starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F3-E1 pressure switch fault and F9-E1 long drain. Ran test cycle and found would not advance and error code F3-E1 appeared. Gained access to air trap and found found clear. Found drain line tied in to standpipe (see SD-QUICKPIC). Checked pressure hose and found clear. Measured DC voltage at control to pressure switch and found no voltage due to shorted pressure switch. Found control and pressure switch will need to be replaced. Removed failed control and pressure switch, installed new. Assembled unit and performed diagnostics mode. Ran test cycle and monitored operation. All components working as designed, no water leaks detected during service. Advised customer not to use unit until standpipe has been corrected, left customer a couple of zip ties for drain line when standpipe has been corrected.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Taylor, TX 76574
Cliff
Job Details: 06/14/2022
Arrived on site to diagnose a dryer that is not heating. Found cutoff t-stat open preventing power from reaching heating element. Replaced cutoff t-stat and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Cliff
Job Details: 06/14/2022
Arrived on site to look for uv dye in unit. Found dye on rc evap and replaced it along with drip pan. Pulled vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near Taylor, TX 76574
Cliff
Job Details: 06/14/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over and thawed line. Advised customer on findings and that air must be flushed from line after filter replacement. No further repairs needed and no leaks were found at time of service
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS
Near Leander, TX 78641
Vincent
Job Details: 06/14/2022
"Arrived on site for Samsung refrigerator, inspected unit and work area. CX explained that upper icemaker was not working I tested icemaker and did not harvest. I proceeded with changing icemaker and tested. Ice tray filled correctly and should start producing ice soon. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Cedar Park, TX 78613
Vincent
Job Details: 06/14/2022
Arrived on site to install previously diagnosed parts. Installed new panel and tested unit is now operating as designed. No leaks observed during service. Job completed.