Service History 406

Near Temple, TX 76502
Cliff
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not dispensing ice or water. Homeowner informed me unit has started working since claim was placed. Tested all parts and components and found no mechanical or electrical issues with unit at this time. No further repairs are needed and no leaks were found at time of service.
Near Kempner, TX 76539
Al
Job Details: 11/16/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to inspect standup freezer making rattling noises. Use the sealer’s to minimize the noise. Job complete.
Near Dripping Springs, TX 78620
Jacob
Job Details: 11/16/2020
DRYER FRIGIDAIRE FEX831FS0 Arrived onsite for unit making a squeaking noise. Tested unit. Heard squeaking noise. Found that the bearing was no good. Replaced bearing. Tested unit. Unit test good. No issues at this time. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven console not working right. I inspected the unit and work area. I found no fault codes. I did find the console not responding all the time. I replaced the console. I tested both the microwave and the oven and both are working as designed. Job complete.
Near Austin, TX 78757
David
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to follow up on refrigerator that was building ice and frost in FC. On arrival saw a good amount of ice and frost in FC. Unsure if this was due to previous FC is it not fully defrosting unit. Melted down ice and cleaned out freezer compartment. Previous tech sealed liner already. Molded door gasket with heat gun to attempt to get a better seal. After molding I could not see or feel any gaps from the gasket. Unit is now working as designed. Call complete.
Near Austin, TX 78747
Kevin
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWX655DW2 "Arrived on site and inspected washer and found hot water was left off by installers, after correcting ran a diagnostic cycle and confirmed everything is operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78752
Wesley
Job Details: 11/12/2020
DRYER WHIRLPOOL WET4027HW0 "Arrived onsite and found belt switch good, replaced motor. Unit is now operating as designed. Advised main office on repair."
Near Austin, TX 78704
Jacob
Job Details: 11/12/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 Arrived onsite for top and freezer lights have gone out. Looked at unit. Found that the left side light in freezer was no good. Replaced led with truck stock. No issues at this time. Job complete
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for refrigerator not making ice. Upon inspection I found the ice maker would not complete the cycle when I jumped the motor to engage. I also found water in the IM. He resident stated that she had turned the cooling up to try and make ice then turned it to the minimum because they thought the lines might be frozen. I replaced the ice maker and asked the customer to monitor the unit to see if the ice production returns. I noticed the panel In the FC was turned to minimum so I changed it to recommended I also noticed there were items pressed up against the vents in the FC I advised about the importance of airflow for ice production. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/12/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found wire disconnected from bake igniter. Rewired igniter properly and tested unit. Found all is functioning properly at this time.
Near The Hills, TX 78738
Robert
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on job for complaints of no ice. Found icemaker gear broken. After replacement test operation. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site to replace drip pan from previous diagnosis. Replaced pan, cleared frozen drain line. Tested unit, unit works good. No leaks detected. Job complete."
Near Georgetown, TX 78628
Kayman
Job Details: 11/12/2020
WASHER LG WM4270HVA Arrived onsite for washer showing LE error. Upon inspection and while in diagnostics on spin cycle I found the rotor stator or rear of the unit making a scratchy noise. I accessed the rotor and stator and found that when in set to spin it would wobble badly then show the LE error. The rotor and stator need to be replaced I am also recommending replacing the bearing as well. Since there a 10 year warranty on the drive system I advised the customer to contact LG about the warranty information on the unit to get it scheduled for repair.
Near Georgetown, TX 78626
David S
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived on site for microwave sparking and not heating. I inspected the unit and work area. I tested the unit and I could hear sparking coming from behind the control panel. I removed the panel and I found the diode damaged and failed. I replaced the diode. I retested the unit and it is now working as designed. Job complete.
Near Austin, TX 78701
Wesley
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Sr7729266555 arrived onsite and discovered leak from tub running down back left leg. All water connections are not leaking unable to determine exact origin of leak as it is coming from a part of the tub that has adhesive insulation but location rules out water parts and indicates tub leak. Documented as non repairable with Robert at tech line.
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher with visibly failed or broken dispenser upon inspection I found the top of the dispenser chipped off. As I was replacing the dispenser I found the vent gasket was torn I also noticed the upper dishrack was rusting badly I replaced the dispenser but will order the rack and gasket. Returning tech please get pics of rust for records. vent gasket (WPW10254545) dishrack (W10909088) wheel (W10888592) x 4 just Incase. Office to R/S due to part availability. ; ordrng 4 W10888592 (wheel)s and 1 W10909088 (dishrack upper) and 1 WPW10254545 (gasket)
Near Austin, TX 78757
Matthew
Job Details: 11/12/2020
FREEZER KENMORE 253.230821 Arrived onsite for freezer allowing air to enter causing frost to buildup. Upon inspection found that it was not the door seal but was the door panel. The door was had multiple cracks allowing air to pass.
Near Marble Falls, TX 78654
James
Job Details: 11/12/2020
DISHWASHER KENMORE 665.17383N710 Arrived on site and tested operation. Found rain line clogged. Removed obstruction and tested. Unit tests good. Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL KDPM604KBS0 "Arrived on site to inspect washer dishwasher for not cleaning, upon inspection found the dishwasher working to specs, all functions worked, pump and drain worked, heating element worked. Instructed customer on proper use. Complete"
Near Lakeway, TX 78734
Richard
Job Details: 11/12/2020
DISHWASHER MAYTAG MDBD820AWB Arrived onsite for the dishwasher leaking water. During testing found that the water is leaking from the door. Replaced door gasket and it did not resolve the issue. Further testing and found that the door was off its hinge causing the leak. Put door back on its hinge and leak is gone. Dishwasher tested good and no leaks detected complete
Near , TX 78669
Robert
Job Details: 11/12/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived on job for complaints of damaged vent. Confirmed damage and ordered replacement parts. ; saved tckt
Near Temple, TX 76502
Tyler
Job Details: 11/12/2020
WASHER MAYTAG MVWB855DC3 Arrived on site for washer that was leaking water when in use. Upon arrival I ran a diagnostic check but could not get any error codes indicating a software or hardware issue and after running test one through 14 in the test cycle I could not find a leak coming from anywhere on the washer including but not limited to the washer inlet valve drain pump circulation pump hoses etc. At this point I was noticing that the cold water shut off behind the washer had a split in it and fed one cold water line to the dryer and upon further inspection the dryer I found that the Water steam inlet valve for the dryer was leaking from the plastic nozzle inside of the drum and had been steadily working this entire time causing water to pull up under the dryer and then go to the washer which is why the customer saw the washer itself is leaking. We will need to return with a new steam and leave valve as well as brass nozzle etc. for the dryer in order to prevent leaking from gett
Near Austin, TX 78727
David S
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for sealed system repair. I inspected the unit and work area. I hooked my gauges up and found the unit low on refrigerant. I found no UV dye in the back of the unit. I put a measured charge into the unit and found the compressor building pressures as designed. I left the unit on. I am ordering the freezer evaporator to complete the repair. The office will schedule for a sealed system.; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10836706 (EVAPORATOR )
Near Manor, TX 78653
Scott
Job Details: 11/12/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site ,replaced control . Oven is not igniting and preheating . No gas leaks detected at time of service. Job complete"
Near Georgetown, TX 78628
Tommy
Job Details: 11/12/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for oven not operating stopping on bake. Upon arrival found unit was not reading console correctly and control was not operating correctly in random with console. Ordering console and control.; ordrng 1 CNOTE (TO REQUESTED ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11297709 (CONSOLE)
Near Austin, TX 78747
Robert
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived on job to replace previously diagnosed parts. After replacement test operation and no air from damper. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the left door liner being badly warped, I removed and replaced the door and transferred parts from the old door to the new and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator with water leaking from the top of the unit. Upon inspection I found the ice maker full of water and every time it would dispense into the ice maker it would pour water out of the front. I also found a good amount of frost build up inside the FC bins and FC roof. I ran a diagnostics test on the IM and it showed a E5 error indicating a failed IM thermistor. I accessed the drain tube in the back and found it separating from the frame allowing air to seep in. I corrected the gap. I am ordering a ice maker and adapter kit via service pointer to remedy the ice maker issues.Adapter (W10864519) ice maker (W11294907) ; ordrng 1 W10864519 (adapter) and 1 W11294907 (icemaker)
Near Austin, TX 78731
Kevin
Job Details: 11/12/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site and inspected dishwasher and found saved error code F8E4, ran through all diagnostics and everything checks good, started a normal cycle and it is progressing correctly. After clearing error code dishwasher is operating normally, reported customers experience to tech line 7729261683"
Near Georgetown, TX 78633
Cliff
Job Details: 11/12/2020
DRYER LG DLE3733S Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found coil and heating element failed. Replaced heater assembly and tested unit. Found all is functioning properly at this time
Near Andice, TX 78628
Cliff
Job Details: 11/12/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose an oven that has a panel not responding to use your input. Tested unit and found lights not operational yet panel registering press. Reset panel at breaker and performed factory reset through diagnostics. Tested all parts and components and found all is working properly at this time.
Near Austin, TX 78748
Kevin
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and inspected refrigerator and found gasket is still closing properly, there is no condensation buildup at this time. Removed evaporator cover in freezer and did not find any excessive frost buildup, evaporator drain is clear, ice production is good, there is no frost buildup inside the return airs. Evaporator fan is running normally. took pictures. apartment resident is fixated on the spacing at the bottom of right hand side of door where gasket was reheated/corrected on previous visit. Took pictures of gasket spacing but it is still closed. Explained this is not a problem as long as gasket is seating. No further repair is needed at this time, there is nothing wrong with this refrigerator it is operating normally."
Near New Braunfels, TX 78132
Noah D
Job Details: 11/12/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for demo mode, upon inspection found the the oven was in demo mode, reset all settings and tested. All functions returned. Complete"
Near Austin, TX 78748
Leonardo
Job Details: 11/12/2020
DISHWASHER GE GDF620HSJ5SS Arrived on site to replace manifold and motor and clamp an replaced all parts test unit and unit test good no leaks present at this time job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/12/2020
COOKTOP WHIRLPOOL JGC3536GS01 Arrived on site to diagnose a cooktop with burners that will not ignite. Tested unit and found breaker tripped. Reset breaker and tested unit. Found all is functioning properly at this time. Advised homeowner that appliance manufacturers do not recommend GFCI or AFCI circuits as they may trip when using appliances.
Near Bastrop, TX 78602
Andy
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for refrigerator not dispensing water. Removed water filter and tested water dispenser and water dispenser worked properly, Found water filter is not one recommended by whirlpool. Instructed customer on this and on use and care and practice for best performance. No water leaks present at time of service."
Near Spicewood, TX 78669
Robert
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL KDTE234GPS Arrived on job for complaints of smell. Found that an extra piece from installation was still in washer caught underneath heater. Removed and tested.
Near Jarrell, TX 76537
Cliff
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to replace icebox controls. Replaced both controls and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/12/2020
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site for customer complaint of unit not filling, found error codes F3e2 f8e1 f0e3 f2e1, found hot water not filling, did not have part at time of service, ordering housing. ;
Near Bastrop, TX 78602
Andy
Job Details: 11/12/2020
OVEN WHIRLPOOL GGE388LXS01 Arrived on site for oven temperature issues. Preformed temperature test and watched high and low swing cycles and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
OVEN KITCHENAID KOCE500ESS11 Arrived onsite for wall oven showing a F3E3 erro code for meat probe issue. Upon inspection I found the error code stored in the unit. Via techsheet I accessed the ACU and tested points P3-3 to P3-4 and got a resistance reading of 10.4k ohms when zero ohms or no resistance is needed for a proper functioning meat probe harness I spoke to techline and they recommended replacing the meat probe harness. I am ordering the probe harness (W11220388) techlines SR#7729265942. .; ordrng 1 W11220388 (jack-probe)
Near Austin, TX 78744
Leonardo
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace light and light transformer. Replaced parts test unit and unit test good job complete.
Near Georgetown, TX 78628
Lou
Job Details: 11/12/2020
RANGE KITCHENAID KSDB900ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the display digits fading, I removed and replaced the display and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Andice, TX 78628
Tommy
Job Details: 11/12/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making loud screeching during spin. Upon arrival put unit into diagnostics found no error codes. Spoke with customer and found failure was intermittent. Took lid off and found that unit was not balanced correctly likely causing spin to rub agains tub during heavier cycles. Fix and rebalanced. Tested in diagnostics 5 times with High spin. Found unit tested good. Job Completed.
Near Harker Heights, TX 76548
Tyler
Job Details: 11/12/2020
RANGE FRIGIDAIRE FEFLMC55GCA Arrived on site for range that was not allowing the upper oven to turn on at all and was giving an F 30 Error code. Upon arrival I ran a diagnostic check but couldn’t get any other errors to show up I then checked the omer existence of the oven sensor that was being indicated as faulty by the diagnostic check but found that it was roaming at 1.12 ohms which is a safe range for the oven since it’ll be up by then did a factory reset on the oven and was able to clear the code and found the oven is not functioning as designed and preheating to 350 as needed I informed the customer that if this issue were to happen again we would need to order the main control as well as the oven thermostat sensor but as of now they can go ahead and use the oven when they need. Call complete
Near New Braunfels, TX 78130
Noah D
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect oven for not working correctly, found the upper console with no sounds, restored factory settings and all functions returned. Complete"
Near Austin, TX 78745
Jacob
Job Details: 11/12/2020
DISHWASHER FRIGIDAIRE FGID2466QF5A Arrived onsite for unit making the sink backup with dirty water. Let customer know that as long as the water is draining from the unit properly. The water coming up the sink is more of a plumbing issue or something stuck in the drain of the sink causing the water to come up and drain slowly. No issues at this time. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not making ice, upon inspection found all parts of icemaker working correctly, spoke with tech line Sr # 7729218786 and found the back icemaker ducts had been collapsed.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/12/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to inspect oven for broken handle. Ordering correct parts to repair door. Office to reschedule ; ordrng 1 W10480830 (SCREW ) and 1 W10746435 (RH COVER) and 1 W10746436 (LH COVER) and 1 W11241393 (COVER)
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/12/2020
REFRIGERATOR GE CFE29TSDBSS "Arrived on site for refrigerator not cooling at all. Inspected unit and work area. Gained access to control and compressor . Found compressor not running. Measured pulsating DC voltage from quick to inverter and found 3 to 4 volts. Measured compressor windings and found within range. Found bad inverter. Completely removed inverter and when adjusting access valve to remove inverter copper line cracked. When assembled unit cooling disconnected from 3 way valve. Will need to replace valve. .; ordrng 1 WR86X10094 (3 WAY VALVE)"
Near Pflugerville, TX 78660
Scott
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave popping breaker . Found outlet is bad , open neutral. Breaker popped from tester . Did find on microwave 20a fuse had blown . Replace fuse with truck stock . Plugged microwave into another out let . All checked normal . Heated water to spec. Also had fan and lights on during heating . No issues with microwave. Recommended to have electrician look at breaker and outlet . Job complete ."
Near Georgetown, TX 78628
Tommy
Job Details: 11/12/2020
WASHER MAYTAG MHW5500FW At onsite for washer not draining correctly. Upon arrival found no error codes. And that drain was working as designed. Found that detergent hose was kinked. Trapping and releasing water into unit after wash cycle. Fixed and realigned hose. Tested unit unit tested good no signs of leaks during service. Job completed.
Near Georgetown, TX 78628
Tommy
Job Details: 11/12/2020
OVEN WHIRLPOOL WOS51EC0AS03 Arrived onsite for oven not heating past 250. Upon arrival set oven on bake for 400. And tested found unit operating as designed unit heated and had its fluctuations between temps high and low 3 times and tested averaging 400. Unit had no error codes and is operating as designed. Job Completed.
Near Austin, TX 78726
David
Job Details: 11/12/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 "Arrived on site to install parts to resolve no water being dispensed. On removal of unit to install new reservoir, found back of the unit was completeLy rusted out and created a huge hole in the cabinet, which was frozen over and created a huge chunk of ice in the back of the unit.
Near Buda, TX 78610
Richard
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for the refrigerator ice maker compartment seals leaking. Replaced ice maker compartment seals and all is good. Complete
Near , TX 78669
Robert
Job Details: 11/12/2020
REFRIGERATOR GE GFE29HSDDSS "Arrived on job to replace previously diagnosed parts. After replacement test operation fan working properly.
Near Austin, TX 78717
David
Job Details: 11/12/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site to install previously diagnosed parts. Installed microwave inner door and made slight bend to bracket. Door now closes and stays closed and is contacting interlock properly. Advised customer to shut right side harder to make sure interlock stays contacted. Call complete.
Near Leander, TX 78641
Tommy
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite for ice maker still not among ice. Upon arrival ice maker was rotating but not receiving water. Checked unit valve found valve not sending water to ice maker. Replaced valve and tested unit tested good. Job Completed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/12/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for customer complaint of oven not working, found failed control. Ordering control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11122555 (cntrl-elec)"
Near Austin, TX 78753
Scott
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for low ice production. Ran temp checks fresh 37-40, fz 20-21 . Found dye in compressor compartment. Also sealed system is making a gurgling noise . Ordering both evaps ,UI drier, weigh 3HRS . Call to set return .; ordrng 1 UVDRIER and 1 W11116006 (EVAP) and 1 WEIGH3HRS and 1 WPW10608485 (EVAP)"
Near Austin, TX 78744
Leonardo
Job Details: 11/12/2020
DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite to test unit for unit not washing. Test unit and found bad control and sump and motor. Replaced board and wash motor and found sump and motor connection damage not allowing wire to connect will order new sump and motor reschedule f ; ordrng 1 WPW10591570 (SUMP AND MOTOR )
Near Lakeway, TX 78734
Richard
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
WASHER WHIRLPOOL MVW6230HW0 Arrived onsite for washer making loud clanking noises. Upon inspection and in diagnostics I found the drain hose resting against the back panel causing a loud clanking when when in high spin and dropping RPMs I also noticed the unit making its normal sounds when shifting from agitate to spin or vice versa I secured the hose so it would not bang against the back of the unit and advised the other clicking sounds are part of the machines normal function. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Johnson City, TX 78636
Brandon
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL KSSC48QVS02 "Arrived on site to replace auger motor, found motor was not the correct part for this model. Ordering motor ; ordrng 1 W10271509 (motor)"
Near San Marcos, TX 78666
Noah D
Job Details: 11/12/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven for not igniting, replaced igniter and found no change, the relay sending voltage opened and closed quickly, ordering control. Office to reschedule ; ordrng 1 Wpw10556710 (CONTROL )"
Near Paige, TX 78659
Andy
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID n/a Arrived on site to install previously diagnosed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WMH31017FS0
Near Austin, TX 78702
Wesley
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite and found both compartments not cooling while unit has been running. No frost pattern. Full fan function. Found compressor running and hot black to inverter drawing half an amp. Advised customer that sealed system repair is being scheduled again. Office to rescheduled. ; ordrng 1 ACCESSVALVE and 1 DYEDRYER and 1 W10832994 (COMPRESSOR ) and 1 W11116006 (RC EVAP) and 1 WPW10608485 (FC EVAP)
Near Georgetown, TX 78633
Jonathan
Job Details: 11/12/2020
REFRIGERATOR GE GFE29HGDABB "Arrived on site for freezer not cooling and making loud noises. Inspected unit and work area. Found freezer at 27°. Gained access to compressor and found when removing access panel that abnormal amount of heat from back of the unit. Found noise coming from compressor and condenser fan was not running. Measured DC voltage to fan and found failed fan. Informed customer to leave unit off or place floor fan behind unit. Customer chose to power unit off. S ; ordrng 1 WR86X10094 (CONDENSER FAN)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/12/2020
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for The flame is not consistent on the two big burners. Found that back right burner needed adjustment to the low flame burner. Customer wanted the flame from the power burner to produce a flame similar on all other burners. Explained to customer that this wasn’t possible because the power burner has a higher BTU rating than the other four burners. Job completed
Near Austin, TX 78717
David
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to follow up on microwave light not coming on. Verified fan relay comes on instead of light in diagnostics, but unit is also throwing an F4E1 error for the cavity thermistor. Ordering a new thermistor in addition to control and lamp. Ordering a new cook tray due to the one with the unit has casting indents that aren’t be there. ; ordrng 1 2HOURWINDOW (2 HOUR WINDOW ) and 1 W10389447 (thrmst-fix) and 1 W10818723 (tray-cook)"
Near Austin, TX 78701
Wesley
Job Details: 11/12/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite and found sump and motor failed. Ordering sumo and motor. ; ordrng 1 WPW10605057 (SUMO AND MOTOR)
Near Leander, TX 78641
Kayman
Job Details: 11/12/2020
WASHER MAYTAG MVWB835DW3 Arrived onsite for washer leaking from the back left side of the unit. Upon inspection I found the water inlet valve leaking. Unit will need new inlet valve for repair. Ordering Housing (W11172234) ; ordrng 1 W11172234 (housing)
Near Cedar Park, TX 78613
David
Job Details: 11/12/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher that was not drying dishes. Ran through diagnostic cycle and found heater working good. Found customer is not running rinse aid. Advised they have to run rinse aid, use high temp options and run hot water first, unit is working as designed. Advised customer and maintenance of proper procedure for unit. Call complete."
Near Round Rock, TX 78681
David S
Job Details: 11/12/2020
DRYER WHIRLPOOL WET4124HW0 "Arrived on site for dryer not drying properly. I inspected the unit and work area. I gained access to the thermal fuse and the thermostats, I found the thermostat out of range a bit. I replaced the thermostat and set it properly. I spoke to th customer about the unit and repair. I recommended using small loads in the dryer as it is only 120 volt system and because of that it won’t get as hot as 240v units. Job complete."
Near Austin, TX 78703
Wesley
Job Details: 11/12/2020
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite and installed new door. Unit is now operating as designed. Advised customer on repair.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/12/2020
WASHER MAYTAG MHW5630HC1 "Arrived on site to inspect washer for loud vibrations, upon inspection found a bounce to the washer during spin, ordering springs and lower damper shocks. Customer has the washer built into a cabinet, will need to remove before service. Office to reschedule; ordrng 1 W10896675 (SPRING ) and 1 W11117022 (DAMPER )"
Near Cedar Park, TX 78613
David
Job Details: 11/12/2020
COOKTOP WHIRLPOOL KCGS956ESS02 "Arrived on site to install previously ordered parts to resolve ignitor running constantly at times. Found unit serial incorrect, and incorrect parts ordered. Ordering correct parts. Unit needs the burner assembly for bottom right burner. Unit acts like flame is dying and tries to reignite when not necessary. Front right burner flame is off as well. Ordering necessary parts and 2 man job. Unit has to come out for replacement and oven is under unit. Customer informed me there were issues installing the oven, and the cooktop is strapped under the counter. Office to reschedule.; ordrng 1 2MANJOB (2MAN JOB ) and 1 W10631209 (support) and 1 W10836474 (cap-burner) and 1 W11173537 (holder-orf)"
Near Austin, TX 78749
Luis
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for cooling complaint. Per maintenance unit not defrosting,at time of visit unit cooling,ran diagnostics all thermistor passed,defrost sensor passed,ran defrost cycle passed. Secured thermistor to evaporator using foil tape and a zip tie"
Near Lago Vista, TX 78645
Lou
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KFIS20XVMS10 "Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised the unit stopped cooling and water was on the floor, but then the unit started cooling gain. I tested the compressor and found .83amps with the condenser fan and evap fan operating. I removed the evap cover and found a good frost pattern. When I went to remove the FC drawer door, the door was difficult to open. I found the rails were badly gunked up and some of the bearings were missing. The FC upper drawer rails were bad as well. Customer advised that due to the home being a vacation rental home, the upper drawers weren’t needed and they will place grease on the rails for now, but wanted to replace the main drawer rails. Ordering both FC rails and the drain tube per service pointer W10632338E. Office to schedule return service due to OOS parts. No water leaks observed during service.; ordrng 1 W10619951 (drain tube) and 2 WP13055901 (slide)s"
Near Blanco, TX 78606
Brandon
Job Details: 11/12/2020
COOKTOP JENN-AIR JGC3536GS00
Near Austin, TX 78745
Luis
Job Details: 11/12/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for water leaking from filter head. Removed filter multiple times at one time found water separating from white push connection on filter head diagnosed a defective filter head. Installed a new filter head installed filter,checked filter removal and installation no leaks at head or connections.
Near Austin, TX 78731
Kevin
Job Details: 11/12/2020
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and inspected dishwasher and found control panel is unresponsive, interior lights are on when door opens. removed outer door panel and disconnected vent fan and control panel is still unresponsive. Replaced control board and this had no effect. Control panel, control board, drain pump, and vent fan to correct issue.; ordrng 1 WPW10531320 (Drain pump) and 1 W11179176 (Control panel) and 1 W10866121 (Control board) and 1 WPW10469574 (Vent fan)"
Near Austin, TX 78751
Matthew
Job Details: 11/12/2020
WASHER WHIRLPOOL MHW6630HW0 "Arrived onsite for washer leaking from dispenser. Replaced dispenser, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78739
Luis
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool. No cool in freezer,partial frost pattern on evaporator,found oil in drip pan that caused damage to pan,diagnosed a leak in the system,damaged cover. ; ordrng 1 W10832994 (COMPRESSOR ) and 1 W10913906 (ACCESS VALVE) and 1 W11032800 (MOTOR) and 1 W11033168 (HARNESS) and 1 W11116006 (EVAPORATOR ) and 1 W11457241 (DRIP PAN) and 1 WPW10143759 (DRIER UV) and 1 WPW10501260 (COVER)"
Near Austin, TX 78724
Matthew
Job Details: 11/12/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not heating. Upon inspection found failed cutoff. Replaced cutoff, tested unit and unit is functioning properly. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit leaking, found drip pan overflowing and dripping down front door. I cleaned the water and tested dispenser and ice maker, tested good."
Near Jarrell, TX 76537
Cliff
Job Details: 11/12/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is not draining. Tested unit and found failed drain pump assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 11/12/2020
REFRIGERATOR UNKNOWN WSF26C3EXFO1 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=59 degrees. I pulled the unit and tested amp draw to the compressor. Compressor was showing 1.00amps and was ice cold. Evaporator had no frost pattern.
Near Georgetown, TX 78628
Tommy
Job Details: 11/12/2020
WASHER MAYTAG MHW5630HC1 Arrived onsite for washer making banging noise. Upon arrival found unit top was not hooked properly allowing unit to bang into wall. Also found dispenser leaking. Hooked unit holder into top. Unit is no longer making banging sound but will need new dispenser. ; ordrng 1 W11465533 (DISPENSER )
Near Austin, TX 78756
Kevin
Job Details: 11/12/2020
DRYER WHIRLPOOL TGDS840JQ1 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing fuse dryer is now heating properly.
Near Austin, TX 78727
David S
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site to install previous diagnosed part. I removed the warped door and installed new. I verified that the door is now sealing properly. Job complete.
Near Johnson City, TX 78636
Brandon
Job Details: 11/12/2020
WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of unit leaking, found leak coming from valve, replaced valve, unit tested good."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/12/2020
OVEN GE JT3000SF3SS "Arrived on site for oven will beep, stop heating, necessitating us to stop the power to the oven. F22, F20, F34 ERRORS. Placed in diagnostics and found F20 and F31. Both control is faulty and sensor is open at 425 degrees. The new pre screened sensor didn’t have the connector on the end of it. Ordered new sensor and marked control “will use on return visit” ; ordrng 1 WB21X10165 (sensor asm)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/12/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site to install previous diagnosed parts. Gained access to compressor and removed failed overload and relay, installed new. Performed diagnostics mode and ran compressor and condenser fan. Reinstalled unit. Found good frost pattern on evaporator tray. Spoke with customer on operation. All tested good, no water leaks detected."
Near Johnson City, TX 78636
Brandon
Job Details: 11/12/2020
DISHWASHER KITCHENAID KUDS01FLBL6 "Arrived on site for customer complaint of UI not responding, found failed UI, ordering UI control. ; ordrng 1 WP8270168 (cntrl-elec)"
Near Austin, TX 78717
David
Job Details: 11/12/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 Arrived on site to install console to resolve issue with lines and no response. Installed new console and retested. All is working as designed. Call complete.
Near Bastrop, TX 78602
Andy
Job Details: 11/12/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Reprogrammed and unit will start to act like it’s now programmed but then starts flashing code. Was shown pointer that if this issue displays itself that modules are bad and needs to be replaced. Re ordering needed parts. Office to schedule return trip. Left unit off at breaker and instructed customer on this for safety. 2 hour job. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10857233 (module) and 1 W10885135 (module)
Near Austin, TX 78744
Kevin
Job Details: 11/12/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS "Arrived on site and inspected refrigerator and found ice bin is not present, and neither is water filter. ; ordrng 1 WPW10347093 (D2C Ice bin)"
Near Austin, TX 78744
Kevin
Job Details: 11/12/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site and inspected washer and found water dripping from water line connections on back of washer. Took pictures reseated water connections and dripping has stopped. Ran a diagnostic cycle to confirm leaking has stopped, job complete."