Arrived on site for dishwasher not draining water out. Upon arrival confirm complaint and after further testing found the drain motor winding failed causing unit not to pump water out properly. I installed new drain pump then reassembled and tested the unit and found it with Phil agitate and drain the water as designed with no leaks during repairs or testing. Call complete

Arrived on site for dryer not heating. Upon arrival confirm complaint of the further testing found the cause of the problem was a shot of heating element. Found all other heating hardware functioning within manufacture specs. Then install new element reassembled and tested dryer and found the unit fully functioning as designed with no failures I then instructed customer on the necessary steps to get a dryer vent cleaning done to prevent further issues. Complete

Arrived on site to replace the dishwasher heating element per service pointer W11540964. The unit falls in range for the replacement. I replaced the heater. I tested the unit and found it working properly. Job complete.

Arrived on site for dishwasher making a clicking noise. I inspected the unit and work area. I ran a diagnostics cycle and found no abnormal noise coming from the unit. The customer showed me two ruber pieces the found at the bottom of the dishwasher. I found no gasket missing. The only gasket I found damaged was the vent gasket. I replaced it with new. The unit is working as designed. Job complete.

Arrived on site for icemaker not producing. I inspected the unit and work area. I jumped the ice maker and found it not harvesting. I removed the ice maker and found the fill tube full of ice. I removed the ice. I quoted the customer for an ice maker. I installed a new ice maker and tested it. It is now working as designed.

Arrived on site to install previous diagnose part. I gained access to the ignitor and replaced it with new. I tested the unit and found it working properly. Job complete.

Arrived on site for cooktop flame being to high. I inspected the unit and work area. I found the lp conversion not completed. I preformed the lp conversion and tested the unit. I found it working as designed. Job complete.

"Arrived on site for ice maker not producing ice. I inspected the unit and work area. I put the unit into diagnostics and ran a valve test. I found the valve opening but no water into the ice maker. I blew the the fill line and found a restriction in the cabinet. I steamed out the fill tube from inside the freezer and where the line enters in the back. I still found no water flow. I advised the customer to turn the unit off for 24 hours. If the ice maker does start to produce afterwards, than the insulation has collapsed and is not allowing water through, making it not repairable. Job complete."

Arrived on site to diagnose a trash compactor that is not stopping. Found upper bracket bent and not contacting upper limit switch properly. Reset bracket to proper position and tested unit. All is working properly at this time.

Arrived on site to diagnose a washer with a door boot not draining. Drain holed in boot are clogged and homeowner will clean unit. No repairs needed and no leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not cycling.

Arrived on site to diagnose a dryer with long dry times. Found external venting clogged preventing airflow through unit. Advised homeowner on findings.

"Arrived on site for a washing machine that is making a grinding sound. Inspected unit and work area. Confirmed the customers complaint and found that the unit is under a five year manufacturer warranty. Found the gear case sounding like an airplane taking off during the spin cycle. Replaced the gearcase and slider and tested the unit. Unit is now working as designed. Call complete.; (created new UIS, deleted prior attachment to UisID 221982)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Swapped out the strike and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for customer complaint of unit not heating and a screw needing to be replaced. I found error cod F7-E1 in diagnostic mode, found open heating element, and found screw was rusted and needs replacing. Ordering parts. ; ordrng 1 WPW10348408 (Screw)"

"Arrived on site for refrigerator that is not going the refrigerator section. Inspected unit and work area. The customer advised that they may have fixed it because the refrigerator seems to be cooling properly now. Found the fridge and freezer temperatures at the right temperature. Remove the evaporator cover and found no evidence of any defrost issue and the unit cooling as it should. I did advise the customer that because the unit is cooling as it should and there are no issues with temps, I could not verify any issue with the unit. The unit is working as designed. Call complete."

"Arrived on site for a washing machine that is not able to complete a spin cycle. Inspected unit and work area. The customer advised that there was nothing wrong with the unit but that socks seem to get stuck in the bellow from time to time. I did find the unit on unlevel flooring and that the flooring was not firm. The customer is on the second level of an apartment complex building where it seems several floorboards need to be replaced. I did adjust the feet on the washer to allow the unit to sit more level. Took a look at the unit and ran through all diagnostic testing. The unit ran as designed. The customers wore then came home and advised the unit goes off balance with any load. I had to grab a load to wash and notice the customer washing a sleeping bag, big thick blanket, and several socks. We were in the unit through a quick wash and as the unit came to the spin portion of the cycle, found the unit shaking violently. I did explain to the customer that the unit cannot handle the tackle load that she had just put in. Customer then said that well that may be true, the unit does this with every cycle. Went to test the shocks on the unit and found the basket would not move. Looked behind the unit and found that the shipping bolts were still stuck on the back side of the washer. The customer advised that she was unaware that those needed to be removed as they had installed the unit themselves. I showed her the installation guide and showed that those need to be removed before use. Remove the shipping Bolton test of the unit. The unit began to work and operate as designed. The customer did state that the rocking was better but had questions on if the unit could be fixed even more to make it not vibrate as much. I Called whirlpool Techline and spoke to Joel SR# 7733342528. He advised that because of the flooring this unit sits on, the customer would have to find a way to create more stability beneath the unit. He advised to make no further repairs in the unit is working as designed. Call complete."

Arrived on site for a washing machine that is not agitating. Inspected unit and work area. The customer showed me a video of the unit during the agitation cycle and found the unit making a clicking sound and spinning the basket. Whats underneath the unit and found the cam detachEd from the shifter. Replaced the shifter and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised that the unit is dispensing ice and making ice but that there was a plastic piece that had fallen off of the ice door. Found one of the covers on the separator had fallen off but was not broken. Fixed the separator and reattached the piece. Tested the unit 6 times and found the unit working as designed. Call complete.

Arrived on site replaced motor and blower wheel. Ran unit . Dryer is staying on and heating . No lint build up. Job complete

Arrived on site to reset pricing on washer . Set to 1.50 as with what other washers were set . No water leaks detected at time of service. Job complete .

"Arrived on site for igniters staying on even when knob is turned past ignite on knob . All burners are doing this except center rear . Left front burner is not igniting . Ordering spark mod , switches , harness . Will need 2nd man to uninstall . No gas leaks . Call to set return ; ordrng 1 2man and 3 W10903728 (Switches)s and 1 W11213527 (Cooktop harness) and 1 W11038934 (Jumper) and 1 W10891746 (Flame spreader) and 1 W11238758 (Igniter left front)"

Arrived on site to install previous diagnose part. I gained access to the way valve and replaced it with new. I tested the valve and found the unit filling properly. No water leaks detected.

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in system and due to age of unit and part availability, cust is going to replace unit."

Arrived on site for paint inside of dryer drum chipping and peeling . Removed peeling paint . Found rust under peeled paint . Also found other spots that are starting to bubble up . Ordering drum . No other issues found found . Call to set return.; ordrng 1 W10545923 (Drum)

"Arrived on site for a dishwasher not draining. I pressed the cancel/drain button and could hear the drain activate, but no water come through. I then checked voltage at the drain pump while running it and found a good 120 VAC. This indicates a faulty pump. I installed a new pump and then ran it through again. I found the unit now draining as designed. Per customer request I filled the unit and drained it a second time. The second time the unit did not drain. Due to this I removed the drain line and blew it through and used my snake to clean it. I did pull out some gunk and debris. I then filled the tub and drained it three times in a row. All three times it drained. The unit is now working as designed. Call complete."

Arriced on site and replaced crusher arm / assembly to resolve binding up dispenser. Tested ans verified unit working as designed. Call complete.

Arrived onsite for icemaker arm broken. Upon arrival found bail arm hanging. Found that arm was pushed out from retainer slot. Repositioned arm and unit is functioning properly. Job complete

Arrived on site to diagnose dryer throwing F2E2 error code. On arrival found code persists past power cycling and is a code for lost comm to UI. Replaced console / UI to resolve. Retested and verified unit is working as designed. Call complete.

"Arrived on site to diagnose washer that customer says is not having detergent dispensed. On arrival found the unit had the load n go dispenser and it was empty. Filled dispenser and advised customer on making sure we set it to the proper concentration in order to make sure it's dosing appropriately for the concentration. Set unit to 2x concentration for their soap, and also advised on how to calculate and change concentration. Unit is washing as designed, advised you don't always see excessive suds during a normal load with load n go. Call complete."

"Arrived on site to diagnose oven that customer said had started on its own last week. Customer reports she came out one morning and lower oven was on and running. She reset at breaker and hasnt had issues since. Checked for errors and found the error screen had 5 errors but they are blank and no text is there. Called tech line, SR 7733342434. Tech Line advised that the only thing that can cause any type of issue like this is software in the console. I assisted customer in setting the unit up to wifi to allow for software updates, since even new consoles can need the software updates. This should resolve any issues and no other repair is recommended at this time. Reported findings to safety, SR 7733297025. Call complete."

Arrived on site to diagnose oven with door seal issue. Found door gasket is folded on bottom right corner due to clips breaking in the gasket. Replaced gasket and verified proper operation. Call complete.

"Arrived on site to follow up on washer that is not properly filling with water and is also clicking when agitating. Ran unit with a small load of clothes. When unit ran I found barely any water was able to hit the agitator before it shut off the fill and began agitating in an empty basket with barely damp clothes, and made a loud clacking noise. I checked the pressure hose and didn't find any serious kinks, but may have kinks in the wrap. Ordering gearcase, pressure hose, slider, rotor to resolve both the fill and the noise. Valves are good and control is new. Advised on customer installing maytag app and updating machine software. Office to schedule when we can get all parts. Unit MUST be tested with a load since diagnostics don't go deep enough. ; ordrng 1 WP353244 (Pressure Hose) and 1 W11449841 (Gearcase)"

Arrived on site to diagnose washer that isn't properly latching kid. Tested unit and could hear the lock clicking but not holding and throwing F5E2 error. Removed console and found German roach infestation in the control and lower harness. No repair performed due to infestation. Call complete.

"Arrived on site to follow up on dryer that was not heating at all. Checked wiring and voltages at rear of unit. Found that the ground wire coming out of the cable was capped off and disconnected, also found the neutral wire from the terminal block was capped off and disconnected as well, blocking the return path for any voltage. The external ground hole was drilled out and I don't have any hardware thick enough to fill it to connect the ground and neutral on the dryer side. Advised customer to connect the white and green wires to the external chassis ground to fix the dryer side. Breaker pops when unit is plugged in. Checked voltages at the wall and outlet and found that the L1 Power had 71 volts, L2 wire had 158 volts, and both ground and neutral have 40-60 volts showing when tested at the cable. Advised customer to have their electrician come back out and fix the wall outlet side power issues due to voltages bleeding into ground and neutral. Unit itself should be fine once source wiring is correct and the ground and neutral wires on the dryer side are properly connected. Call complete."

Arrived on site to install previously diagnosed parts. Upon arrival rebuilt washer with all required parts needed for repair I then reassembled and tested unit and found everything functioning as designed with no leaks during repairs. Call complete

Arrived on site for cooktop needing previously diagnose burners. Upon arrival installed all required parts then reassembled and tested cooktop and found it fully functioning as designed. Call complete

Arrived on site for dishwashing needing new previously diagnosed UI and main control. Upon arrival installed required parts then reassembled tested unit and found it fully functioning and cycling as designed with no leaks during repairs. Call complete

Arrived on site to install previously diagnosed sump and controls. Upon arrival installed required parts then reassembled and tested unit and found no leaks during repairs and unit functioning as designed without throwing any error codes. Call complete

"Arrived on site for refrigerator thats not making ice in the freezer section. Inspected unit and work area. Attempted to jump the icemaker and found that the icemaker got hung up at one portion during the ice making cycle and would not continue forward. The customer agreed to the repair. Replaced icemaker and tested the unit. Found the unit cycling as designed but would not fill due to a frozen fill too. Steamed out the field tube and test the unit again. The unit began to work in Alfredo as designed.

"Arrived onsite for dishwasher not drying dishes properly. On arrival put unit in diagnostics and found no stored error codes. Ran diagnostics cycle and all components passed. Heating element is functioning properly. Found customer is not using rinse aid consistently. Instructed customer on use and care. Use of rinse aid, water temperature and proper loading. Job complete"

Arrived onsite to replace previously diagnosed parts. Replaced center burner and 2 failed knobs. Tested unit and unit is functioning properly. Job complete

"Arrived to inspect draining issue. I found and removed a drain error within service test mode and then vacuumed debris from the drain line and tested. Through four test drains after the debris clearing, the unit performed as expected and operated normally. No leaks observed during service.

Arrived onsite to replace failed right side adjuster. While replacing adjuster found left side was also failing. Replaced right side but need to order left side. Needs left side adjuster . Office to reschedule ; ordrng 1 WPW10609579 (Left adjuster)

"Arrived on site for a dishwasher not washing dishes well. Upon arrival the customer stated that the dishes seem to be getting wet, but are still dirty when the cycle is done. I put the unit into diagnostics mode and found stored error code F8E2 for inlet water electrical problem. I cleared the error codes. I then ran a test cycle and found the unit filled as designed. I also found that the water was coming through the wash arms very weak to the point the wash arms were not rotating. I checked voltage to the motor and found a good 120VAC. This indicates a weak motor. I am ordering the sump and motor to replace. The return tech will also need to replace the heater upon return per the SP W11540964. Office to reschedule. ; ordrng 1 W11416362 (Sump and Motor)"

Arrived on site to follow up on refrigerator making some noise from diffuser. Found sound had increased. Replaced damper with new. Unit working as designed. Call complete.

"Arrived on site for Freezer alarm going off, won't maintain temperature. Upon arrival customer explained that the issue happened once when he called us, but did not have issues the several days it took us to get he. Ran unit through diagnostics and all passed. There was no frost on evaporator or evaporator cover present. Customer will monitor unit and call us back if there are further issues"

Arrived onsite for oven not heating. Upon arrival customer pointed out F5-E1. Inspected unit and found roach infestation.Uploaded pics on SD. Warranty will not cover this repair due to infestation. Job complete

Arrived onsite to install previously diagnosed parts. Replaced motor and replaced roller repair kit. Tested unit and unit operates correctly

Arrived onsite for refrigerator not cooling. Upon inspection I found that the compressor would turn off immediately after kicking on and drawing 9.30 amps. I check compressor windings and found that it had failed ordering 1x sealed system.office to reschedule.; ordrng 1 W11370574 (compressor) and 1 W11578004evap (evap) and 1 WPW10143759drier (drier) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506619 (coupler) and 1 W11504450 (coupler) and 1 W11506619 (coupler) and 1 W11504445 (coupler) and 1 R600AKIT (R600AKIT) and 1 NITROGEN (NITROGEN) and 1 LOKRINGKIT (LOKRINGKIT) and 1 W11506635 (couler) and 1 W11504447 (coupler) and 1 Sealedsystem (Sealed system)

Arrived onsite to install previously diagnosed parts. Upon arrival tested and inspected unit. Gearcase and agitator are good. Found cam grinder and worn also found belt worn. Need to replace cam and belt. Replaced cam and belt. Tested unit and all speeds of agitator and all speed of spin cycles operating as designed. No leaks present at this time. Job complete

Arrived onsite to replace previously diagnosed parts. Replaced RC door. Tested unit and unit is functioning properly. Job complete

Arrived onsite to replace previously diagnosed parts. Replaced cabinet. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

"Arrived to inspect leak. I found the middle spray arm was not attached and I installed and verified it locked into place. I tested the unit through service test mode, no stored error codes and found no indications of any leaks throughout a complete test. Operational test good, no leaks observed during service."

"Arrived to instal previously diagnosed and ordered part. I removed the failed lower broil element and installed the replacement. I tested the unit through broil and bake operations and it operated as designed.

"Arrived on site to install previously diagnosed and ordered parts. Due to the tub leaking, element not heating, and OWI sensor shorted out due to the leak, I removed and replaced the mentioned parts and transferred the sump/motor assembly, door part, harness and other parts to the new tub and tested. Unit is operating as designed. Element ordered not needed as one came with the tub. No leaks observed during service, job completed."

"Arrived on site for refrigerator that is not making ice. Inspected unit and work area. The tenant advised the unit is making ice but wasnt dispensing ice for about two weeks. She advised that her husband found out the ice door seperator was not opening. When he pushed it from the top side, it opened and has been opening ever since. I tested the unit several times and could not get the unit to fault. Spoke to the property manager and she had those that because the unit is working at this time, not to proceed forward with any repairs. Call complete."

"Arrived on site to inspect dryer noises. Upon further inspection, tested the unit and immediately it began to make a loud screeching noise. I raise the top panel and turned the unit on and found the noise coming from the top and left side. I removed the front panel and drum and found the belt worn and cracked; the front top bearing and slides were badly worn and damaged and the idler pulley was worn. I found the rear bearing with no grease on it so I applied some that was screened for this call ; ordrng 1 WE3M56 (Top front bearing) and 1 CNOTE (SCHEDULE AS 1ST CALL)"

Arrived on site for refrigerator that is leaking. Inspected unit and work area. Customer advised that the unit is leaking in the freezer section and coming out of the freezer door. Found the evaporator drip tray frozen over causing water to flow forward during defrost. Remove the back cover and blew through the drain tube. Steamed out excess ice in the freezer section and was able to run water through it. The unit is now working as designed. Call complete.

"Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival reconfirmed issue but found during disassembly that unit had a roach infestation that had taken out the main and ui controls as well as door latch, wiring etc. unit cant be safety repaired due to infestation. Call complete"

"Arrived on site for freezer evaporator freezing up. Customer stated that there was buildup on evaporator and he thawed out. Inspected unit and work area. Gained access to evaporator assembly. Found good frost pattern on evaporator. Measured heating resistance and found closed circuit (133 ohms). Found failed control. Removed failed control and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service.

"Arrived on site for freezer not reaching correct temperature. Inspected unit and work area. Measured temperature in FC at 13?. Performed diagnostics mode and tested FC fan operation and thermistor reading. Gained access to evaporator and found signs of evaporator not defrost. Placed unit in defrost cycle and found 3 way found continued to attempt to close. Called Whirlpool tech support and spoke with Rich. Sr#7733337659. He stated to replace main and UI controls. Found main on back order. Will go ahead and replace UI and test operation. Removed failed UI and installed new. Performed diagnostics mode and placed unit in defrost. Monitored operation and did no longer hear 3 way valve trying to open in defrost mode. Informed customer that they could power off unit and allow to defrost or wait 2 weeks for unit to catch up on defrosting for normal operation. All tested good, no water leaks detected during service.

"Arrived on site to install previous diagnosed part. Gained access to RC evaporator. Thawed frozen evaporator with steamer. Removed failed fan assembly and installed new. Assembled unit and performed diagnostics mode. Tested fan and sensor, checked temperature settings and set to recommend temperature. All tested good, no water leaks detected during service. Allow 24 hours for unit to reach normal temperature and 48 for unit to start producing ice.

Sr#7733339767 arrived onsite for not cooling down at all in the fridge cabinet after last visit. Called techline and was advised that tests pointed to out of range fresh food evap thermistors. Tested thermistors from control and found out of range. Replaced evap cover to repair. Unit appears to be in good working order following repair.

Arrived onsite and found a worn and loose pad allowing the door to drop when opened.

Arrived onsite for broken handle. Found a screw had backed out. Customer kept screw. Reinstalled screw to repair handle. All checks good. Unit is now operating as designed.

Arrived onsite for oven cooling fan not turning off at all. Upon inspection I found that the thermostat was good and the oven tem sensor was good too along with the door latch. Which points to the control having failed. I quoted customer for control R/R. Customer agreed and I installed new control and tested unit and found unit operating as designed.

Arrived onsite for refrigerator making noise. Upon inspection I found that rf evap fan noisy. I am ordering 1x evap motor and bushings.office to reschedule ; ordrng 1 WP2315549 (Fan motor) and 2 WP2176759 (Grommets)s

Arrived onsite for DW tripping breaker. Customer had electrician come out and check wiring in the house and said it was good. I checked voltage at wall and at control and found good voltage there. But yet unit remains unresponsive.; ordrng 1 WD21X25735 (Control)

"Arrived on site for fridge making a noise and not producing ice. I spoke to the customer and he stated this has happened twice and power cycling the unit has made it work properly. I put the unit through a forced defrost and found the defrost heater coming on. I gained access to the hv control and found it sending propeller voltage to all thermistors and the thermistors are reading in range for correct fridge and freezer temperature. I am replacing the UI, it is covered under the one year warranty, and setting the unit into basic defrost. The unit is working as designed. Job complete."

"Arrived onsite for dishwasher still leaking. Upon arrival inspected unit found no evidence of leak. Ran unit and inspected for leaks. After letting unit run , found no leaks. Customer stated floor was warped. Notified customer that flooring was warped from leaking prior to repair. There are no active leaks at this time. Customer wanted toe kick removed for now to allow wood to completely dry out from underneath. Customer will monitor. Job complete"

Arrived onsite for unit has substance(glue) on it that couldn't come off. Upon arrival there was no one home. Builder arrived to allow entrance. Found UI control panel was completely covered with some unknown substance. Need to replace panel. Replaced panel and tested unit by heating cup of water. Unit operates a designed. Sent video and pic to number provided on notes. Job complete

"Arrived on site for complaints of unit not heating all the way. Tested unit at preheat 350. Found unit only reaching about 240 degrees. Installed new sensor and found no change. Found burnt connector on bake element. Used spade, wire, and wire nut from truck stock and secured connections. Tested and found the oven working properly. Job complete."

"Arrived on site and found dryer is working again, inspected door switch and push to start switch and found push to start looks like it is burning out/blackened, took one picture. collected for switch, job complete"

"Arrived on site for install of previously diagnosed parts. Installed new valve and icemaker. Tested icemaker and it filled with water this time. Advised customer to allow 12-24 hours for good ice production. No water leaks detected, job complete."

"Arrived onsite to install previously diagnosed parts. Upon arrival customer pointed out that the unit had a lot of soot built up in unit. Called techline for assistance, tech determined that this is a cosmetic issue and gave SR# 7733333797. Tested unit and unit operated correctly by heating cup of water. Replaces panel. Customer will talk to builder about the soot build up.Job complete"

"Arrived on site and replaced waterline fill tube and icemaker diagnosed on previous visit. Icemaker cycled immediately filled with water and did not spill or overflow, job complete"

"Arrived on site and replaced broken ice bin, icemaker is now working, job complete"

"Arrived on site and inspected dishwasher and found water is turned off. When homeowner attempted to run a cycle detergent pod just burned against heating element. After collecting water supply dishwasher is now running properly, job complete"

"9378*Arrived on site for filter stuck. Diagnosed a defective filter housing,replaced defective filter housing.

"Arrived on site to replace previously diagnosed ice maker and control, replaced parts, put ice maker through diagnostics cycle, ice maker completed test, preformed ice maker fill test, water filled, ice maker is now running as designed, no leaks detected.

"Arrived on site to replace damaged doors, customer received left and right door, removed from box and inspected doors found corner dented in on left door, was advised to reorder damage door, office to reschedule ; ordrng 1 13094747SQ (Left door)"

"Arrived on site ,replaced cap and control. Ran diagnostics, all checked normal. Unit is washing . No water leaks detected at time of service. Job complete"

"Arrived on site and inspected washer and found it is unplugged, after reconnecting to power found spin light is blinking. Cleared it and set washer into a diagnostic cycle and did not see any saved error codes. Ran all functions in manual diagnostic and everything passed. Also ran a calibration cycle and an automatic test cycle and both passed. Cannot find any fault with washer, job complete"

"Arrived on site for dishwasher not functioning correctly. Upon arrival intdiagnostics but found no error code stored. I then found the unit could fill in drain but when unit run an agitation cycle the wash motor would only run for about 30 seconds to a minute before motor windings would fail. Found stable power supply. Found sump manifold seal failing and had signs of large corrosion and leaks. Customer stated they wanted to explore all of their options before coming to a final decision. WD18X21680 sump, WD26X23258 wash motor. Call complete"

Arrived on site to test unit for unit not filling with water. Test unit and found no water coming in. Opened up water valve to unit test unit and unit test good job complete.

Arrived on site to test unit for no power. Test unit and found bad control board and ui. Replaced both parts test unit and unit test good job complete.

"Arrived on site to diagnose washer making a lot of noise when it's running. Checked unit and could hear it rubbing / grinding. Found noise coming from inside the gearcase, like the seal was rubbing the shaft. Removed and replaced gearcase. Tested unit and verified all is working as designed. Call complete."

"Arrived on site to diagnose squeaky noisy dryer. Disassembled unit and found one roller stuck, and belt slipping. Used repair kit and replaced rollers belt and tensioner. Retested and noise is gone. Unit working as designed. Call complete."

"Arrived on site and inspected dishwasher and found it is not heating, found right hand connector to heating element is off, send pictures to KB/service management. After resetting connector confirmed operation with a diagnostic cycle. All the other functions operating normally, job complete"

"Arrived on site for complaints of frost in freezer. Found air gaps in door gasket. Installed new door gasket and used heat gun to mold. Collected payment. No water leaks detected, job complete."

Arrived on site to diagnose dishwasher not draining. On arrival found the unit had standing water. Ran drain pump and motor just buzzed and would not engage. Drained unit and tried to run wash motor. Unit just buzzed from the motor and it is not engaging in either direction. Motor discontinued along with several other needed pump parts. Requesting parts from AHS. Office to schedule if we can get the parts from AHS. ; ordrng 1 8534971 (Motor) and 1 303918 (Pump Centering Tool) and 1 W10909679 (Slinger) and 1 675505 (Seal Kot)

"Arrived on site to install previously diagnosed parts, removed stacked dryer and pulled washer to access CCU, replaced part and reassembled unit, completed a diagnostics cycle, unit working as designed no water leaks detected during service, job complete"

"Arrived on site for install of previously diagnosed parts. Installed new motor, blower wheel, and belt switch. Tested unit and unit is now functioning properly. Tumbling and heating well. All buttons functioning. Job complete."

"Arrived on site for dryer tumbling but no heat . Found hi- limit had blown again . Element ,fuse and other thermostat are good . Couldnt find any air flow restriction. Blower wheeel is operating normally . Replaced hi limit . Dryer is functioning and heating . Job complete"

Arrived on site to test unit for lower spray arm not spinning and dispenser not opening. Test unit and found bottom spray arm hitting heating element clip. Secured clip test spray arm and spray arm turning freely. Found springs on dispenser not opening the dispenser. Replaced dispenser test unit and unit test good job complete.

Arrived onsite for continued intermittent issues with unit not operating. Upon arrival tested unit and unit starts and heats correctly. Tried the unit 20 times and unit started all 20 times with no issues. There is no repair that can get made at this time.

"Arrived on site to inspect fridge for freezing items in upper cab, upon inspection found the thermistor out of range per last tech, replaced thermistor and tested. Complete"

Arrived on site to test unit for door not closing on the right side. Test unit and found hinge not sitting correctly making door not close. Removed oven door and re install oven door correctly test unit and unit test good. Job complete.

"Arrived onsite to install previously diagnosed parts. Replaced adjusters, and OWI sensor.Tested upper rack. Rack operates as designed. Ran unit and unit operates as designed. No leaks present at this time. Job complete"