"Arrived on site , replaced heater element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"

"Arrived on site ,replaced bake igniter . Ran preheat several times . Unit is firing properly . No gas leaks detected at time of service. Job complete."

"Arrived on site to test unit for lights not working, tested unit found loose wire on light socket, secured connection, tested unit unit now functioning properly job complete"

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised the unit is leaking water form the freezer section. Opened the door and found a sheet of ice at the bottom. Pulled the unit out and inspected the drain tube and found insulation clogging the tube. Removed the debris and tested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for for washer leaking. Talking with CX the washer had walked and pulled the drain hose off the back of the unit. On inspection found that the drain hose was connected correctly, fixed that issue. Found that the suspension was shot, replaced and recalibrated the unit. No water leaks detected during service."

Arrived on site and replaced previously diagnosed compressor and harness. System held vacuum and charged to specs. no signs of refrigerant leak. Frost pattern starting to develop on entire evap and no signs of restriction at the moment. Job complete.

"Arrived on site to test unit for no ice production, tested unit found ice maker has a full bin of ice, water is dispensing properly, customer stated that it has started to make ice last Friday and has been working properly, ran ice maker harvest and fill test and it passed, FC and RC thermistors passed, unit is running as designed, advised customer to monitor and if issue returns to call us back job complete"

Arrived onsite and verified blower motor seized and power to unit is correct. Advised customer on options ; ordrng 1 WP8182472 (Motor) and 1 WP8182538 (Blower wheel) and 1 W10843940 (Thermostat) and 1 WP8182528 (Heater)

"Arrived on site to test unit for broken lid, tested unit found left side hinge has cracked the lid, need lid to fix issue, ordrng 1 W10817363 (Lid)"

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. ordrng 1 W11120178 (Console)

"Arrived on site. Found broken water line under unit,inlet tube ordering water lines and union connections. ordrng 1 WX08X10015 (Water line) and 1 W11533506 (Tube water) and 1 WX08X10006 (Water line) and 1 WP4373559 (Fitting) and 1 WP2300868 (Fitting 5/16) and 1 WP2198677 (Fitting 1/4)"

"Arrived on site. Found loud noise from ice box fan,ran diagnostics thermistors reading 25 and -31 on freezer section,removed evaporator cover found evaporator incased in ice,ran defrost test heater not powering on diagnosed a defective harness. Found ripped gasket and and ice door tray ordering correct parts. ordrng 1 W11407678 (Ice box fan) and 1 W10858452 (Harness)"

Arrived on site to diagnose a washer that is not stopping spin. Found main control shorted and it will need to be replaced to complete repairs. ordrng 1 W11556725 (Control)

Arrived onsite for dryer shutting off prematurely on timed and sensor dry settings. Upon arrival inspected unit. Selected time dry and after 5 min unit turned off. Passed start and immediately turned back on. This happened a couple times. Called tech line for assistance. Ran test to see if motor was overheating but tech explained that unit would not turn on immediately after. Recommended replacing start switch for possible defective contact cutting power to motor. Unit is heating. Tech provided SR#7735148917. Replace start switch. Tested unit and unit still shut off. Ordering motor and bringing door switch and timer. May need to contact techline again. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)

"Arrived onsite for refrigerator not cooling. Ran pressure test and unit equalized at 48 psi. Running pressure jumped approximately 10 psi on low and high side to 60 psi. Called tech line for assistance. Tech Steve provided SR#7734410232. Compressor is failed, not pumping. Removed dryer and beads are dark in color with oil throughout. Tech recommended blowing with nitrogen, replacing dryer and failed compressor. Compressor not pumping. ; ordrng 1 Nitrogen (Nitrogen)"

Arrived onsite for burners popping and no adjustment on flame. Upon arrival inspected unit. Adjusted all burners so that flame transitions from low to high. Unit is on propane. Center burner is popping/whiffing when adjusted flame from low to high. Bringing orifice kit and center burner parts. Need to confirm correct conversion to propane. ; ordrng 1 W10639869 (Orf center) and 1 W10811599 (Flame spreader) and 1 W10819916 (Burner cap)

"Arrived on site to test unit for unresponsive console, tested unit found console control not responding to commands, did not find any loose connections, will need console to fix issue and after vent test needs to be preforming to determine if its the cause of failure, office to reschedule ; ordrng 1 W11384511 (Console) and 1 Venttester (Vent tester) and 1 W11388032 (Control)"

"Arrived on site to test unit for doors popping open, tested unit found hinge mechanism was not installed properly preventing spring from pulling door closed, door shaft is not sturdy and is spinning out in hinge, ordering all parts for hinge replacement, office to reschedule ; ordrng 1 WPW10121046 (Left extension) and 1 WP2307857 (Right extension) and 2 W11218690 (Top door hinge)s and 2 WPW10485980 (Top hinge assembly)s and 2 WP2316859 (Bushings)s and 2 WP2006346 (Washer)s and 1 W11403572 (Door stop)"

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the FC door slides, cleaned the bottom of the FC and tested the door. The door is working and closing as designed. I found the wrong door gasket in the call. The prescreened gasket was for the FC and the right RC door gasket needs to be replaced. Ordering W10830274 RC Door Gasket. RS for Mon 12/5.; ordrng 1 W10830274 (RC Door Gasket)"

"Arrived on site for freezer, inspected unit and work area. CX complaint was door not closing properly. CX had door delivered to them. I called techline and explained what was going on and spoke to Scott SR#7735148481. I will need to reorder the door. As the new door was damaged. C-NOTE make sure door is not damaged. Office to contact CX when part has arrived. ; ordrng 1 W11233211 (Door) and 2 WP2314293 (Thrimble)s"

Arrived on site for refrigerator. Inspected unit and work area. CX complaint is unit wont dispense ice. Tested unit and found it not dispensing any ice from chute. I gained access to to the auger motor to test voltage and found no voltage because it shorted the control from the motor being submerged in water. I will order the parts and Order autho. ordrng 1 W11450890 (Control)

Arrived on site to diagnose a dryer that is making unusual noise. Found rt side panel dented causing tub to rub on wall. Panel will need to be replaced to complete repairs. Return date set for 12/2.File# 7734843460; ordrng 1 W11233548 (Panel)

"Arrived on site for cooling issues . Unit has been unplugged for awhile. Ran diagnostics. All fans working . Did find left fresh door hinge bent badly . Mullion is not making contact , can shine a light thru gap. Ordering hinge , cap and latch . No water leaks detected at time of service ; ordrng 1 W10248706 (Hinge) and 1 W10505294 (Door coupler) and 1 W10712952 (Door latch)"

Arrived on site to replace previously diagnosed control per Techline. Par was a run without. Spoke with AM and he has the part. Spoke with DW and verified he has part.

"Arrived to inspect non-operation. The unit was flashing F9E1 upon arrival. I found the correct resistance at the drain pump, but when measured from the control, it was an open load. The harness had failed at the junction for the drain pump at the lower tub area and I was able to make a temporary repair to remove the standing water. There is no enough available wire to ensure harness integrity and the lower harness will need to be replaced. No leaks observed during service. ; ordrng 1 W11643701 (Lower Harness)"

"Arrived on site for washer getting off balanced ,vibration and not finishing load . Found oil leaking from gear case . Ordering gearcase , cam , hub , belt ,wash plate if needed No water leaks detected at time of service. Call to set return ; ordrng 1 W11454734 (Gearcase) and 1 W10752283 (Wash plate) and 1 W10396887 (Hub) and 1 W10721967 (Cam) and 1 W10808317 (Belt)"

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the bin empty and unit turned off. Turned the unit on and placed it in diagnostics. I found the cleaning light illuminated. Tested all the components and found the valve slowly dispensing water, the reservoir drain pump has failed, the evaporator is dirty and at the end of the test, I found the on/off light blinking showing the bin thermistor is out of range. I tested the thermistor and did find it out of range. I tested the cutter and found it getting 10.6VAC and 4.8ohms well within range. I tested the unit in a normal mode and found the unit is making a good slab of ice on the evaporator but due to the evaporator needing to be cleaned, the slab would not drop too the cutter. I am ordering the reservoir drain pump, bin thermistor and cleaning solution and will return with all prescreened parts. Scheduled return service for 12/07/22 at which time, the reservoir drain pump, bin thermistor and valve will need to be replaced. Recommended that the customer wait to clean the unit until after repairs have been made due to the reservoir drain pump failing. No water leaks observed during service.; ordrng 1 W11542868 (Reservoir drain pump) and 1 WPW10511923 (Bin thermistor) and 1 W11179302 (Cleaning solution)"

"Arrived on site for dishwasher not drying the dishes and the door falling. I inspected the unit and work area. I found fault code F7e1 no heat in diagnostics. I ran a diagnostics cycle and found the unit filling with water, and the wash motor coming on. I found the heating element coming on. I inspected the hinges and found the friction pads missing. I recommend the thermostat and friction pads be replaced. The office will reschedule when we have eta on the parts.; ordrng 1 WP661566 (Thermostat) and 2 WP8268961 (Friction pads)s"

Arrived onsite for a malfunction cooktop. Upon arrival I found that no one was home i contacted the office and the office attempted to reach customer but was not successful. I waited 10mins and no one showed. I then tagged the door and moved on. Office to reschedule ; O-emld tckt

"Arrived on site for no cool. Compressor not running,power cycled unit compressor powered on ran for a few minutes then shut off,odd noise from compressor,ran diagnostics powered on compressor no heat from discharge tube,odd noise from compressor. Ordering a new compressor,control and fittings,unit had an aluminum heat exchanger will need lockrings. ; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W11559685 (Tray) and 1 W11487480 (Control) and 1 Lockringkit (Lock ring kit) and 1 R600a (R600a) and 1 Aluminumcaptube (Aluminum cap tube)"

"Arrived on site for poor washing performance. 9-4,6-1,8-2,. Found element warpped and Wash motor isnt pushing any water to turn spray arms . Ordering sump and motor and heater element . No water leaks detected at time of service. Call to set return ; ordrng 1 W10673257 (Sump and motor)"

Arrived on site to test unit for not completing wash cycles. Found failed run capacitor. Part was run without

"Arrived onsite for Detergent Remains at End of Cycle . Upon arrival,ran diagnostics and got error codes 4-3 motor not running and error code F7-E1 no heat. Test unit and wash motor is not energizing. Need to replace sump and motor and return with control and heater. Office to reschedule ; ordrng 1 W11025157 (Sump and motor) and 1 W10518394 (Heater) and 1 W11087226 (Control)"

Arrived onsite for miswired error code f9e0. Found visible damage to the main control of unknown cause. Repaired by replacing Main control. Tested unit and found function to be restored to normal operation. Advised customer on repair.

"Arrived onsite for Not powering on. Upon arrival found unit stacked and in tight space. Customer removed dryer to make washer accessible. Test unit and console is not responding. Checked polarity and is good. Getting 120 to control. Control sending correct voltage to console. Need to replace console Replaced console. Test unit. Unit now operates as designed. No leaks present at this time. Job complete.

"Arrived on site to diagnose microwave that's not heating and making some noise. Tested unit and could hear the magnetron buzzing very loudly indicating failure. Call complete."

"Arrived on site. Loud noise while dispensing water,installed bypass noise no longer present diagnosed a defective filter head,replaced filter head ran dispenser no loud noise checked connections no leaks.

"Arrived on site to inspect dryer not heating. Upon further inspection, I removed the bottom front panel and found the metal plate in the center of the element was badly warped. I disassembled the unit and found the unit with a large amount of lint inside (before photo). Removed the element and found the coil broken. Also found all four rollers and the tension pulley with a large amount of oil debris built up on the axles and the drive belt worn. I removed the lint and vacuumed the remainder of the unit. Removed and replaced the rollers (4), tension pulley, belt and element and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service (after photo), job completed."

"Arrived onsite for temperature control knob not functioning properly. Upon arrival inspected unit. Tested and found Knob inverted , not accurate with the dial placement. Reversed knob and tested. Unit is now functioning properly. Job complete .

Arrived onsite for an ice machine that is still making thin wet ice. I tested the ice machine and found two issues. The fill valve is not letting enough water in and the sensors in the pump are not allowing the water to fill the reservoir all the way up to full potential.replace the fill valve and the recirculation pump. The unit is working as designed. There were no water leaks present at the time of service. Call complete

Arrived on site for dryer. Inspected unit and work area. customer complaint was not blowing air. customer stated he got vents cleaned by some company. I checked the vent tube and it was clogged up with lint. Tested unit without vent tube and it was operating as designed. I instructed customer to get them cleaned professionally. I charged customer a second appliance discount.

"Arrived on site for oven, inspected unit and work area. Gained access to replace control. Replaced control and tested. Unit is now operating as designed.

Arrived on site to replace bottom cooling fan. Replaced fan test unit and both ovens preheated to 350? job complete.

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button and engaged the drain pump and could hear the pump come on, but no water was being extracted from the unit. I removed the water using my shop vac. I removed the drain pump and tested it and it is operating as designed. When I inspected the drain hose, I found the proper hose connected to the unit, but it was modified going through the cabinets and to the disposal. I advised the customer that the actual drain hose that comes with the unit is good and clear, but there is possibly clogging in the modified drain hose. I recommended that the customer have a plumber inspect the modified hose and drain that the hose connects to under the sink. I recommended that the customer not use the unit until the drain hose has been corrected. No water leaks observed during service, job completed."

Arrived onsite to assess leaking fridge. Upon arrival powered unit. Was checking ice maker for potential leaks but noticed that compressor kept kicking off on overload. Inspected unit and found fridge is having compressor failure. We cannot move forward with a good repair. Job complete

Arrived on site to test unit for right front burner staying on high. Test unit and found and switch. Replaced switch. Test unit and found unit working as designed job complete.

Arrived on site to test unit for oven not getting to temp on bake but working on convection bake. Test unit and found bad console and board.

Arrived on site to test unit for no power. Test unit and found opened thermal fuse not allowing power to control boards. Replaced thermal fuse . Test unit and unit pre heated to 350? job complete.

"Arrived on site to follow up on dishwasher that was dead shortly after control replacement. Tested unit and found diagnostic light is on, but UI is unresponsive. Per directions from SW, power cycled unit several times after verifying the CSM was not tripped. After 6 power cycles the unit powered on, which per directions requests to update software with Module WD98R5957301 from GE. The unit is working at this time. Customer advised we do not have this module and it's on back order from GE until January at this time. Customer will follow up mid Jan to see if we have module to update. Customer requested I replace the bezel on the UI with their part, which they are aware has several broken tabs. I was able to get the bezel on successfully, but advised there's no warranty since clips are broken. Call complete, customer will follow up in Jan for status on update module. I also advised to get in touch with GE if we can not get the module easily. Call complete."

"Arrived onsite for MW caught on fire. The door is melted, the turntable is melted. The inside of the MW is scorched and melted (see pics)SR 7735112358. Safety team is going to replace the MW. Informed the customer to contact WP CUSTOMER SERVICE. FOR REPLACEMENT."

Arrived onsite to diagnose a dryer that had power but would not start. Tested door switch and found light corresponding to switch and belt tension on drum. Tested power at the outlet and found only one leg. Reset breaker which had not tripped. Power restored to both legs. Unit is now operating as designed. Explained findings to customer and that ongoing or repeat symptoms would require the electrical supply to be repaired. All else checks good.

"Arrived on site for refrigerator making noises, inspected unit and work area. customer showed video of unit making noises and I could not pin point where it was coming from. I took temps and RC 30? FC 07. Found ice build up on cap tube in the fc evap. Will need UI, CONTROL, HARNESS.

Arrived onsite to replace faulty compressor. Replaced compressor dryer and access valve. Pulled vacuum and held. Charged unit per spec and ran unit. Found unit also needed inverter. Ran unit and compressor is running properly. Check for frost pattern and was good. Recommended customer monitor temperature for 24 hrs before loading. Job complete

"Arrived on site. Replaced power supply control powered unit on all lights powered on,compressor and fans powered on.

"Arrived to inspect heating issue. The customer would have to start the bake process after every initial heating cycle, as the unit would not relight. I tested the temperature sensor and found it within range. I then tested the bake hot surface igniter and found it at 163 at room temperature. The broil was 94 and the replacement bake igniter was 80. I removed and replaced the bake igniter and tested. The air shutter was set all the way open and there was excessive unburnt fuel and noise and I corrected. I believe this was a contributing factor to the early failure of the igniter. The unit heated to the set temp and then cycled off. Subsequent ignition pulses operated as designed. No gas leaks detected during service.

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No further repairs needed and no leaks were found at time of service.

"Arrived on site and replace spark module, cooktop will now stop igniting once burner has lit, job complete

Arrived onsite for a cooktop to replace previous diagnosed parts. I replaced the left center and center burner valves. I cleaned the orifices. I tested the cooktop and all is working as designed. There were no gas leaks present at the time of service. Call complete.

Arrived on site to test unit for unit not finishing cycle. Test unit and found bad control board shutting off. Will need new board customer

"Arrived to inspect door stuck shut and error code. The unit showed F21 steadily upon arrival and the door was stuck shut. The unit had failed several days prior and I had to remove a regular load of clothes water from the tub. I found the drain pump would not engage and upon removal, was able to see the impeller was canted and locked up. After replacing the pump assy, the unit operated as designed

"Arrived on site for dishwasher smoking and tripping breaker. Upon arrival confirmed issue and found the cause failure had been the control board spontaneously combusting and catching fire. Thoroughly inspected rest of unit and found no failures in the motor heating element drain motor or valve. I did find however that the main harness was completely burnt and ruined along with the entire main control board and housing it was put in being completely melted. called and reported findings to safety department and spoke with Steve Sr#7735074782, M14YWV0WL1. Customer stated they want to call whirlpool before continuing with any repairs and I provided in the file number to contact whirlpool with. Call complete"

"Arrived on site for lint screen and housing broken. Replaced housing and lint screen . Cleaned lint out of dryer .

Arrived onsite to replace the previous diagnosed parts. I replaced the upper convection fan and the upper temperature potentiometer. I calibrated the oven and tested. The upper oven is working as designed Call complete.

Arrived onsite and found unit unplugged and in storage opened evap cover and found one of the harness clips to the heater backed out and shorting the circuit. Restored connection. No parts needed. Advised maintenance on repair.

"Arrived on site to install previously diagnosed and ordered part. Due to the RC ice maker leaking, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on smite for cooktop, inspected unit and work area. customer complaint was same issue from last time. Had error code f47. Powered unit off and replaced the module. I then programmed it to #23 and and tested. Unit is now operating as designed. Job completed."

Arrived onsite and found oven door gasket failed allowing heat to escape. Replaced gasket and tested. Unit now functioning properly. Job complete

"Arrived onsite and repaired, the unit by replacing the bin. Unit is now operating as designed. All checks good."

Arrived on site to test unit for RC not cooling properly. Found thermistors in range. Found damper opening and closing as designed. Unit would cool then go into defrost cycle every 3mins. Per service pointer W11512008A replaced control. Unit starting to cool. No leaks detected. Job complete.

Arrived on site to test microwave not working. Its not a combo unit microwave its separated from the oven. Did not work on unit did not collect anything

Arrived onsite for freezer freezing over. Upon arrival found temperatures ideal. After inspection found fill tube to ice maker pinched and causing water to leak in cabinet and freeze. Corrected fill tube and tested. No leaks present at this time. Unit is functioning properly. Job complete

"Arrived on site to install broken/ missing part, customer received oven vent and it needed to be installed, installed vent, job complete"

Arrived on site and replaced previously diagnosed console. Unit now working as designed. Advised customer to connect unit to WiFi. Job complete.

"Arrived on site for dryer, inspected unit and work area. customer complaint was dryer not drying. Tested unit and found the vents clogged and unit not heating. Disassembled unit and tested the element and it showed open. Replaced element and used my shop vac to clean all debris inside unit. I recommended customer to get vents cleaned. Unit is now operating as designed."

"Arrived on site to replace previously diagnosed control, HV control, LED control, deli UI,Control UI, ice box fan, RC evaporator fan harness and support, FC evaporator motor harness, replaced parts tested unit the pulsating on the 12 volt Circuit is now gone, evaporator developed a good frost pattern, at this time unit is running as designed, customer will monitor and if any issues return will call us back, no leaks detected job complete"

"Arrived on site to inspect washer not responding. Upon further inspection, I attempted to place the unit in diagnostics and the control panel failed to respond. I tested the control panel harness and it is good and found the service LED flashing on the main control. I removed and replaced the control panel (W11319991 ) and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the Fc evap cover engulfed in frost/ice. I checked the bottom of the FC door at the gasket and chassis and found that there is still a gap causing airflow into the freezer section. I placed the unit in diagnostics and tested defrost and it is operating as designed. Checked the defrost thermistor and it is good. Contacted techline and spoke to Andrew and provided the SR number and sent another photo of the gap. Andrew advised that the file would be sent for review and attached to the same SR#7734912856. I advised the customer that they would normally hear from someone within 24-48 business hours but due to the holidays, it most likely wont be until the following Monday. Unit will need to be defrosted again. No water leaks observed during service, job completed."

"Arrived on site and inspected microwave and found fan blades are making noise while spinning. Removed vent cover and found debris stuck in fan blade. After clearing fan blade it is now quiet and running normally, job complete"

"Arrived on site for control buttons frozen . Found control unresponsive . Removed control and found control wasnt properly set in housing and button control wasnt pushing on control. Shifted control into proper position . Now control is responding to commands . Double checked and no ice or frost in either sections . Couldnt duplicate any issues with ice maker or dispenser at time of service . No water leaks detected at time of service. Called tech line , same sr #. Job complete."

"Arrived on site for washer needing previously diagnosed control, gearcase, and slider. Upon arrival reconfirmed issue and installed all 3 parts. Reassembled and tested unit. Found no failures, leaks, or errors. Informed customer unit was ready for use. Call complete"

"Arrived on site to replace valve found water shut off at wall and line was kinked . Unlinked supply line and turned water on. Ran harvest , All checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for dryer not turning drum. Upon arrival confirmed issue and found belt had broken. After inspection of other hardware I replaced belt and found dryer functioning as designed. Call complete

"Arrived on site for a dryer that is not operating. Inspected unit and work area. The customer advised that whenever he tries to start a load, the unit does nothing. Checked voltage at the wall and found proper voltage with the unit idle. Checked the thermal fuse and found it showing continuity. Tested voltage from line one to neutral When they push to start was pressed and found voltage dropped from 124.4 V down to 1.6 V. Tested voltage on the line two side to neutral and found voltage go from 124.4 V to 244 V. Check voltage at the plug and confirmed the same issue. Advise the customer that his problem is an electrical supply issue and will need to be corrected to fix his issue. The unit is working as designed. Call complete."

Arrived on site to test unit for steam sprayer staying on. Customer stated she never used steam feature. Removed water supply from dryer. Ran ventilation test and found air circulation restricted. Advised to have venting leading to exterior cleared. Job complete.

Arrived onsite for washer making noise is agitating cycle. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran test cycle and could hear noise. Disassembled unit and found obstruction in between drive shaft and agitator. Removed obstruction and tested. Unit is now functioning properly. No excessive noise at this time. Job complete

"Arrived on site for loud noise. Customer played recording of noise,diagnosed noise from recirculating pump,replaced defective pump ran new pump no odd or loud noise from pump."

Arrived on site to diagnose a dishwasher with an upper sprayer that melted on heater. Found no failures to sprayer mount or manifold. Advised customer a dish in unit may have rotated collar on sprayer causing issue. Replaced sprayer and tested unit and documented with safety. All is working properly at this time and no leaks were found at time of service. File# 7735069591

Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping and cam damaged. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to diagnose refrigerator that was not cooling in either compartment. On arrival unit was unplugged. Customer said they had noticed some frost on the evaporator cover, which likely means it had a defrost issue. When I moved the unit to give it power I did find water on the ground, so pan was full. When plugged in unit is cooling properly. I checked the defrost circuit and found the connector for the brown wire for the heater unseated, so heater could not be powered. Repaired connector and tightened. Unit should now be working as designed. Customer advised to leave unit in failure state so we can more accurately troubleshoot if issue returns. Call complete."

Arrived on site and replaced previously diagnosed harness. Unit now working as designed. Job complete.

"Arrived on site to replace previously diagnosed UI, replaced UI tested unit unit now functioning as designed, job complete"

"Arrived on site and found freezer door switch is jamming, Replaced freezer switch and Discussed with customer possibility that it may get frost in it which could also cause it to get stuck. At this time no one is working properly, job complete"

Arrived onsite for a washer that is still tearing holes in the clothing. I found the wash plate bolt that was tightened on the previous visit still tight. I inspected the entire inside of the basket and wash plate. There are no burrs in the unit. I went ahead and changed the capacitor per techlines recommendation on the previous visit just in case it is breaking down during use. Before replacing the capacitor I tested it again and it showed 45mf. I ran a calibration and a diagnostics cycle. The unit completed the cycle and worked as designed. No water leaks were present at the time of service. Call complete.

Arrived on site to test unit for flames to high on low. Adjusted all burner flames test unit and unit test good job complete.

"Arrived onsite for f3e2 and tested sensor bars from the control and found proper continuity. Inspected vent to the outside for proper airflow and determined airflow is good. Advised customer on findings and cleared error codes. Customer stated mostly not drying towels and throws using sensor cycles. Advised customer on using timed dry with custom settings for thorough drying of larger items, as there can tend to be premature end times with towels and bedding. All else checks good."

Arrived on site for refrigerator not allowing mullion bar to shut properly when closed. Upon arrival confirmed issue and found spring in bar failing. Replaced mullion and tested door. Found unit closing and functioning as designed. Call complete

Arrived on site to test unit for not drying properly. No stored error codes. Ran diagnostics with no issues and verified element engaging with proper voltage. Advised customer on use of jet dry and purging cold water prior to starting unit. No leaks detected. Job complete.

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Did confirm the customers complaint and found the pump and motor not sitting properly inside of the dishwasher. Went to set the washer motor in place and found that the brackets holding the wash motor in place were broken. Replaced the wash motor assembly and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

"Arrived on site for microwave, inspected unit and work area. customer complaint was the microwave not heating. Tested unit and found it not heating. Removed unit and found bad magnetron and capacitor was reading to specs but it looked inflated. Replace mag, cap, and diode. Unit is now heating and operating as designed. Job completed."