We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78734
Kevin
Job Details: 05/31/2022
"Arrive on site and inspected dishwasher and found Standing water inside tub. Ran drain pump and it removed water properly. inspected drain hose and found it is sharing connection to garbage disposal with a reverse osmosis system and there is no high drain loop in drain hose. Explained to customer how this is a potentially bad installation and can cause dishwasher to back up , Overflow, and damage floors. Added a high drain loop but still recommend it that reverse osmosis installation be changed, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Salado, TX 76571
Wesley
Job Details: 05/31/2022
Arrived onsite and repaired upper rack assembly and replaced tines. Unit is now operating as designed. Advised customer on repair and removed excess. Rust with shop vac. Tested unit. All checks good. Advised customer on repair. No persisting error codes.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Killeen, TX 76543
Tyler
Job Details: 05/31/2022
Arrived on site for washer filling after spin cycle. Upon arrival confirmed issue. I then found f7e1 in diagnostics. After further testing I found control not sensing actuator position correctly. Found faulty actuator. Replaced actuator then reassembled and tested unit. Found washer fully functioning as designed and sensing correct position. No leaks present during repairs or testing call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the middle right FC module not working and the other modules were dim. Per service pointer W11606409 and Special Project Code S84638, I removed and replaced the all 12 modules in the FC and RC sections. Tested the modules and all are operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to install previously diagnosed and ordered part. Per the service pointer W11540964 and Special Project Code S17304, I removed and replaced the element and tested the unit for leaks. Unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect ice in the bottom of the FC section. Upon further inspection, I found a slab of ice in the bottom of the freezer section and found ice built up on the drip pan under the evaporator. Using my steamer, I removed the ice from the drip pan and found a screw and what appeared to be a label (piece of paper) in the drain tube area. Removed all debris and blasted the drain tube with my steamer and blasted the drain tube at the back of the unit as well. Cleared the tube and put hot water down the tube from the evaporator side and it is now clear. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect washer tub loose and banging around. Upon further inspection, I found the front right suspension rod was damaged and the tub was sitting on the floor at the front right corner. Also found the tub ring badly damaged/broken.. I removed and replaced the suspension rods and tub ring and tested the is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect refrigerator ice not dispensing. Upon further inspection, tested the ice dispenser and found the motor humming, but the shaft wasnt rotating. Removed the motor and found it seized from the ice in the ice bin melting and water leaking into the motor and causing it to rust from previous issue when the unit lost power. I replaced the motor and was able to reuse the original shaft. Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78748
Justin
Job Details: 05/31/2022
"Arrived on site to install previously diagnosed parts. I was able to remove the screw and washplate and found it was not stripped. I installed the gearcase, cam, and belt. I then put the unit into diagnostics mode and ran a diagnostics cycle. I then manually activated high spin/agitate. I found no abnormal noise, no leaks, and the unit running as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Leander, TX 78641
Vincent
Job Details: 05/31/2022
Arrived on site to install previously diagnosed parts. Used my shop vac to suck any water left in the drip pan. Leveled unit back on its legs and tested. Unit is operating as designed at this time. No leaks observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Leander, TX 78641
Vincent
Job Details: 05/31/2022
Arrived on site to install parts ordered. Installed new main water valve. Tested unit and is now operating as designed. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Leander, TX 78641
Vincent
Job Details: 05/31/2022
Arrived on site to install previously ordered parts. Installed right door gasket and freezer door gasket. While installing new freezer door gasket I found the door over insulated with foam. I advised CX if door continues to do the same it will need a new freezer door. I continued with repairs and used my eat gun to reform the new gaskets I installed. Advised CX to keep door shut for 6hrs. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78747
Joe Z
Job Details: 05/31/2022
Arrived onsite to install previously diagnosed parts. Replaced freezer door. Tested all functions of UI including water and ice dispenser. All checks good. Job complete
We serviced a
LG DRYER
Model DLG3401W
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site to install previous diagnose part. I gained access to the pulley assembly and replaced it with new. I reassembled the unit and tested it. I found it working as designed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site to possibly install previous diagnose parts. I gained access to the control and found the keypad ribbon connector broken and the main control shorted at the ribbon connection. I replaced the ribbon and main control. The customer powered the unit back on and I tested it. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Austin, TX 78738
Kevin
Job Details: 05/31/2022
"Arrived on site and inspected dryer and found blower wheel is cracked, attempted to remove or wheel but it will not separate from motor shaft. Will need to bring back lower wheel housing. Blower wheel will need to be broken off and housing will be damaged in the process.; ordrng 1 W10888146 (Blower wheel housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Belton, TX 76513
Wesley
Job Details: 05/31/2022
Arrived onsite for not dispensing ice and found a stripped yolk. Ordering yolk and motor to repair. Office to reschedule. ; ordrng 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)
We serviced a
MAYTAG WASHER
Model MHW6000AG0
Near Nolanville, TX 76559
Wesley
Job Details: 05/31/2022
"Arrived onsite and tested unit for noise. Was advised by customer that the noise is a bouncing tub during the spin cycle. Tested empty. Unit is stable and smooth. Tested with small towel load. Unit spins out properly. Advised customer that replacing the shock absorbers may improve tolerance for off balance loads, but it may still be necessary to manually adjust an off Balance load to prevent banging during the spin cycle. Provided quote for shock absorbers, customer will consider before agreeing to repair."
We serviced a
WHIRLPOOL RANGE
Model RF368LXPB0
Near Harker Heights, TX 76548
Wesley
Job Details: 05/31/2022
Arrived onsite and found control display dead. Advised customer on wait time for new control. Ordering control to repair. Office to reschedule.; ordrng 1 WP6610456 (Control) and 2 WP8053334 (Drawer glide)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakeway, TX 78738
Kevin
Job Details: 05/31/2022
"Arrived on site and inspected refrigerator and found door gasket is tearing and needs to be replaced
We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Seguin, TX 78155
Andrew
Job Details: 05/31/2022
Arrived on site to test unit for console not responding. Recommend replacing console and control. Office to reschedule. ; ordrng 1 DC92-02005A (Control) and 1 DC97-20256A (Console)
We serviced a
JENN-AIR OVEN
Model JJW2430DS03
Near Austin, TX 78756
Leonardo
Job Details: 05/31/2022
Arrived on site to test unit for shorted keypad. Test unit and found bad console. Will order new console; ordrng 1 W11236887 (Console)
We serviced a
JENN-AIR RANGE
Model JIS1450DS
Near Austin, TX 78704
Leonardo
Job Details: 05/31/2022
Arrived on site to test unit for unit not working. Test unit and found unit miss wired. Black wire mixed with red on L1 and black and red wire together on L2. It should be red to L1 and black to L2 not mixed. Fixed wireds test unit and unit flashing. Test power at L1 and getting 116v L2 getting 115v. When you got to L1 to L2 unit not getting 220. Will need to order control board and module and electrician will also need to check the outlet. Office to reschedule ; ordrng 1 W10808072 (Display) and 1 W10886867 (Module) and 1 2hoursjob (2 hour job)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78745
Leonardo
Job Details: 05/31/2022
Arrived on site to test unit for console not taking commands. Test unit and found touchscreen not responding. Turned power off to the unit for 2 minutes turned power back on and console still not responding. Ordering new console office to reschedule ; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/31/2022
Arrived on site to test unit for not washing properly and not heating. Found error code f7e1(no heat). Found spray arms are extremely clogged preventing from washing properly. Also found element not engaging. Recommend replacing spray arms and heater. Office to reschedule. ; ordrng 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS244GL
Near Austin, TX 78731
Matthew
Job Details: 05/31/2022
Arrived onsite for dishwasher leveling issues and UI separating. Upon arrival inspected unit. Found after leveling the dishwasher is not catching the corners of the seal. Did find UI panel bowing at center. Called tech line for assistance SR#7733772140. Tech recommended if affecting the functionality of the unit the UI can be replaced. Ordering UI. Office to reschedule ; ordrng 1 W11302460 (UI panel)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78747
Justin
Job Details: 05/31/2022
"Arrived on site for a dryer with the sensor dry not working. Upon arrival the customer stated that if they run sensor dry the unit will just run forever, while before it would stop and complete the cycle. I ran the sensor dry with nothing in the unit and found that it would never shut off. I gained access to the sensor and found one of the sensors to ground shorted. I also found the unit had poor airflow and advised the customer on getting the vents cleaned. I am ordering the sensor to replace. Office to reschedule. ; ordrng 1 W10853313 (Sensor)"
We serviced a
LG REFRIGERATOR
Model LMXS30796D/00
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/31/2022
Arrived on site for refrigerator parsley call Lisa. Upon arrival confirm this issue and after further inspection found the temps and both departments at 50 and 15 on arrival. Found items in FC frozen over. Inspected previous work and found no signs of die near the evaporator coils or compressor compartment. Around no leaks with pressure and bubble checks. Then found that the unit had signs of a low side leak in the liner of the system causing a partial restriction as well.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Killeen, TX 76543
Tyler
Job Details: 05/31/2022
Arrived on site for washer making rattling noise. Upon arrival customer showed video of noise during the spin cycle. After further inspection found foreign objects had already passed through and escaped drain system and couldnt replicate noise on sight. Customer also pointed out all sound functions gone when ui was activated or cycle was over. Was able to reschedule customer for 06/06/22 to complete repairs with new ui panel. ; ordrng 1 W11478519 (Ui fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Georgetown, TX 78633
Lou
Job Details: 05/31/2022
"Arrived on site to inspect refrigerator ice maker with ice clumping. Upon further inspection, I found the ice cubes joined with extra ice and customer advised that they dont have an issue with it, but family had mentioned it. I tested the ice maker and its harvesting properly and water is dispensing for 7 seconds as designed. I advised the customer that I could quote them for the ice maker and they advised that they dont have an issue with the ice, but wanted to make sure there wasnt anything else wrong with it. They advised that they dont have a problem with using the scope to break the ice apart. Customer pointed out that the right RC door gasket was torn as well. I advised that with the gasket torn, the door wont seal properly and they will start to see condensation building up inside the fresh foods section; ordrng 1 W10830162 (Right RC door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Taylor, TX 76574
Cliff
Job Details: 05/31/2022
Arrived on site to replace previously ordered parts for refrigerator. Found unit tripped breaker right after icemaker filled. Also noted rubber interior of water line from wall to refrigerator is braking down and clogging valves. Both valves and icemaker will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11482025 (Valve) and 1 W11483245 (Icemaker)
We serviced a
GE MICROWAVE
Model PEM31SM4SS
Near Temple, TX 76501
Jonathan M
Job Details: 05/31/2022
"Arrived on site for microwave that has multiple issues. The customer advised that the cavity light for the microwave has been out for a while and that the unit user interface has not let up in several months. They did advise that the unit was allowing them to run cycles intermittently even with a dad user interface panel. Since then, theyve had no power to the unit at all and it has not been working. I did confirm the no power issue and attempted to test the unit several times. The unit would not work. Tested the unit on another outlet with an extension cord and still had the same issue. Due to the complaints and ability to use the unit without the inner user interface being lit up, ordering the user interface, and control as well as returning with all parts sent today. Unit will need multiple parts in order to fix this issue and the office will need to contact the extended warranty for authorization for the repair due to multiple parts and potential high cost for repair. Please contact the customer if authorization is given for a return date. I spoke to PR and was advised that we would need a second man on the return trip due to the installation of the unit and absence of a wall mount.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Round Rock, TX 78665
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator not dispensing water properly I confirmed that the water was dispensing water slowly I called techline and told Drew of my findings and he adjusted that I checked the water pressure at the wall found that good. Upon further inspection I found that there was a kink in the filter head lines. I replaced the filter head assembly and tested unit and found unit operating as designed. I replaced both doors gasket but the right one was damaged in box I am ordering another one and rescheduled to 06/06/22 Sr#7733776977.; ordrng 1 W10830274 (Door gasket)
We serviced a
LG REFRIGERATOR
Model LMXC23796D
Near Pflugerville, TX 78660
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator not cooling. Upon in I found no frost pattern. I ran unit in diagnostics mode and checked amp draw at the compressor and found it pulling .6amps and as it continued to run it started pulling.9amps. Ordering 1x sealed system. 2hrs. Office to reschedule ; ordrng 1 Sealedsystem (Sealed system 2hrs)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Hutto, TX 78634
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator not cooling in rc. Upon inspection I found Rc temps at 40* fc temps at 8* upon further inspection I found ice buildup at the back of rc. I tested the rc thermistor and found that it passed. I check the bi-Metal in rc and found that it was corroded I also found the back cover missing I installed new harness and tested unit and found unit operating as designed.ordrng 1 WPW10577369 (COVER-BACK) and 1 D2cWPW10577369 (D2c)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Hood, TX 76544
Tyler
Job Details: 05/31/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue and found stable 240 connection throughout all hardware. I then found element coil broken. Replaced element. Also found door seal torn once customer pointed it out and will need office to reschedule once Availability of parts is known.; ordrng 1 W10906683 (Door seal) and 1 Unknown (High heat dryer glue)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Burnet, TX 78611
Jonathan S
Job Details: 05/31/2022
Arrived on site for double oven lower oven door glass shattered. Inspected unit and work area. Found unit not mounted to cabinet. Found outer glass broken. Taped glass up to keep from falling. Found outer door and name badge need to complete repair. Found no eta on outer door. Office to schedule return when ETA is available.; ordrng 1 W11354870 (Outer door) and 1 W10518672 (Name badge)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Bertram, TX 78605
Jonathan S
Job Details: 05/31/2022
Arrived on site for dryer timer not advancing and now unit will no longer power on. Inspected unit and work area. Measured incoming voltage and found L1 missing. Had cud reset circuit breaker and found it corrected voltage. Tested operation and found timer not advancing. Measured voltage at timer and found correct. Will need to replace timer assembly. Off to schedule return when ETA is available.; ordrng 1 WPW10185982 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78733
Luis
Job Details: 05/31/2022
"Arrived on site for cooling complaint. Per customer unit will cool then defrost and cool again,ran diagnostics good air flow from both compartments,signs of defrosting in freezer and refreezing. Ordering updated control kit. ; ordrng 1 W11533213 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Austin, TX 78746
Luis
Job Details: 05/31/2022
"Arrived on site for no cool. Powered unit on compressor attempting to power on then shuts off,installed new starter same issue diagnosed a defective compressor. Ordering compressor and lockring tools. ; ordrng 1 w10843121 (Drier) and 1 W11504445 (Drier coupler) and 1 W11504449 (Drier coupler) and 1 W11370574 (Compressor) and 1 W11504415 (Compressor coupler) and 1 W11504431 (Compressor coupler) and 1 W11506619 (Compressor coupler) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 Lockringkit (Lockring kit) and 1 3hrs (3 hrs)"
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/31/2022
"Arrived on site for washer not completing cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F5-E1 lid switch. Attempted to preform test mode and was getting CL for close lid when lid was closed. Will need to replace lid switch and continue to test, may need inlet valve. Schedule return for Friday the 3rd. May need authorization to repair. ; ordrng 1 W10404050 (Lid switch) and 1 W11158805 (Inlet valve) and 1 AUTHneeded"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 05/31/2022
"Arrived on site to test unit for not Cooling, tested unit found evaporator frozen over, put unit into diagnostics, bi-metal is closed, activated heater in long defrost, heater is heating and has a good resistance on it, spoke to office, was advised to replaced UI, also recommend replacing control, ordering part, office to reschedule ; ordrng 1 W11567495 (Control board)"
We serviced a
GE RANGE
Model C2S985SET6SS
Near Austin, TX 78744
Joe Z
Job Details: 05/31/2022
"Arrived onsite for CONVECTION FAN STOPPED WORKING. Upon arrival customer has removed fan cover ahead of time and mentioned that fan operates when spin manually,but makes noise. Customer stated that the noise has sense went away but would like for us to go ahead and replace.; ordrng 1 WB26K10004 (Motor)"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Killeen, TX 76542
Tyler
Job Details: 05/31/2022
"Arrived on site for washer not unlocking door. Upon arrival confirmed issue and found f38 (air trap clog) in diagnostics. Found no clogs in air trap and after further testing I found drain motor had failing internal bearings not pumping water out well enough. Was able to reschedule customer er for 06/07/22 to complete repairs with new drain motor, call complete ; ordrng 1 137240800 (Drain motor)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Killeen, TX 76542
Tyler
Job Details: 05/31/2022
Arrived on site for dryer continuously tumbling after being stopped. Upon arrival confirmed issue and found motor was off when door was open but blower wheel came detached from motor and was still spinning once unit was off. Replaced blower wheel and reassembled and tested dryer. Found noise completely gone and working as designed. Call complete ; ordrng 1 WP697772 (Blower wheel (Tg stock) dont order)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Round Rock, TX 78665
Kimo
Job Details: 05/31/2022
Arrived onsite for refrigerator with icemaker that is not producing upon inspection I found Ice box temps at 12* fc at 6* upon further inspection I found all Functions of icemaker works in diagnostics. I called techline and spoke with Leon about my findings and he Just to replace the UI and power cycled unit after replace the ui on return. Office to reschedule. sr# 7733767555.; ordrng 1 W11578046 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor and fans off. I found the rc and fc at room temperature. I gained access to the compressor and power cycled the unit. I found the compressor not coming out of start up. I put in a test start device and found the same. I am ordering a sealed system repair. Service management will order necessary parts. The office will reschedule when we have eta on the parts. ; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LSXS26396S/00
Near Austin, TX 78748
Justin
Job Details: 05/31/2022
"Arrived on site for a refrigerator not getting any water. Upon arrival the customer stated they tried changing the filter but found it still not working. I tested the unit and found the valve would energize, but no water dispensed. I gained access to the reservoir and found it empty. I gained access to the back of the unit and verified there was water at the wall. This indicates a faulty inlet valve. I am ordering the valve and the office will reschedule. ; ordrng 1 AJU34125555 (Inlet Valve)"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Cedar Park, TX 78613
David S
Job Details: 05/31/2022
Arrived on site for microwave display not working. I I inspected the unit and work area. I found the display LEDs not working. I am ordering the console. Reschedule for Friday 6/3/22.; ordrng 1 W11197501 (Console)
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Manor, TX 78653
Matthew
Job Details: 05/30/2022
Arrived onsite for range cooktop flames to high. Upon arrival inspected unit. Found flame length would not change when valve was changed from low to high. Adjusted valve individually. Tested unit and unit is functioning properly. Flame is now reduced when on low settings. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Austin, TX 78737
Luis
Job Details: 05/30/2022
"Arrived on site. Replaced the evaporator,drier and compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Horseshoe Bay, TX 78657
Vincent
Job Details: 05/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Found icemaker chute full to the top with ice I removed ice and tested unit is operating as designed. No leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78641
Kimo
Job Details: 05/30/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new console and control. I tested unit and found unit operating as designed. No leaks. Job complete.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Horseshoe Bay, TX 78657
Vincent
Job Details: 05/30/2022
"Arrived on site for LG refrigerator, inspected unit and work area. At arrival CX explained that unit stop dispensing ice and water. I inspected unit and resented all filter lights and found the user interface locked. I removed the locked setting from the UI and unit is now operating as designed. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78749
Kevin
Job Details: 05/30/2022
"Arrived on site and replaced motor, harness, control board and shield. Washer will now spin without giving error code and will also complete a diagnostic cycle. No further repair is required at this time, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Marble Falls, TX 78654
Vincent
Job Details: 05/30/2022
"arrived on site for washer, inspected unit and work area. I entered in diagnostics and found error code F7E6 stored. I then tilted unit backwards and removed belt cover and found the actuator out of place. I removed it and installed it correctly. I then ran a diagnostics cycle and unit is operating as designed. No water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA01
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/30/2022
"Arrived on site and inspected refrigerator and found it is working properly, homeowner says freezer door was left open overnight, refrigerator was beeping for several hours likely due to either over temperature alarm, or frost behind freezer door switch not allowing it to read as door is closed. After a day refrigerator corrected itself and is now working properly, job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Leander, TX 78641
Gerry C
Job Details: 05/30/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the grid cutter and tested. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Leander, TX 78645
Gerry C
Job Details: 05/30/2022
"Arrived to inspect water from ice bin area. I found the doors incorrectly aligned and the cabinet was not squared. I corrected the cabinet and door misalignment and found the ice maker housing was not fully pressed back during manufacturing, causing the ice bin to facia gasket to bind and fold on the inner corner. I corrected the ice maker housing issue and flipped the gasket 180* and verified the folding was corrected. Single evaporator unit, is not affected by the drain tube issue. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Andice, TX 78628
Kimo
Job Details: 05/30/2022
Arrived onsite for refrigerator not cooling. Upon arrival I found the refrigerator run and cooling 7*fc 37*after the doors where opened. I inspected the evap and found no ice buildup. I checked the controls by putting it in diag mode and found nothing out of the ordinary. I leaved refrigerator and cleaned the condenser off before leaving.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Liberty Hill, TX 78641
Kimo
Job Details: 05/30/2022
Arrived onsite for a range oven that is not heating properly. Upon inspection I found that the spark ignitors are working and the flames on both back and broil burners are good. I did find out that the cx uses a sheet of oven paper to keep the bottom of the oven clean. These was covering the vent at the bottom of the unit keep the heating from Circulating through the oven properly in back. I removed it and temp tested oven and found the temp within specs. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78745
Leonardo
Job Details: 05/30/2022
Arrived on site to replace control board and console. Replaced both. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78750
Scott
Job Details: 05/30/2022
Arrived on site for washer vibrating badly while spinning . Ran spin test and unit was getting out of balance . No oil on gearcase . Found spanner nut loose causing basket to pitch . Tightened down nut . Re ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
LG WASHER
Model WM3470HVA
Near Cedar Park, TX 78613
Scott
Job Details: 05/30/2022
"Arrived on site ,replaced hose on valve . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78717
Scott
Job Details: 05/30/2022
"Arrived on site , replaced sump and motor as well as filter screens . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW04
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/30/2022
Arrived on site for freezer making loud noise. Upon arrival confirmed issue and sound and after further inspection found cause was due to high side line from compressor rubbing against chassis frame leading to vibrational noise. Repositioned line and found noise no longer occurring. Call complete
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA
Near Oglesby, TX 76561
Jonathan M
Job Details: 05/30/2022
"Arrived on site for an oven range that is smoking. Inspected unit and work area. The customer advised that they have already pulled the thing apart and they could not find where any of the burning was coming from. I did disassemble the unit anyway and did confirm that there was no burnt wires, controls, or any grounding of any kind or inside the unit.The customer then complained about her one of her burners not turning off. I did test all four burners and it find them cycling as designed. The unit is working as designed. Call complete."
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Killeen, TX 76542
Tyler
Job Details: 05/30/2022
Arrived on site for dishwasher not shutting off and water in tub. Upon arrival confirmed issue. Found unit in a dishwasher form of flood motor not allowing unit to reset due to tub being full of water. I then found drain line clogged and not allowing unit to drain. Removed clog and repositioned drain line to prevent back filling. Found dishwasher could fully cycle as designed with no failures. Or leaks. Call complete
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Gatesville, TX 76528
Jonathan M
Job Details: 05/30/2022
Arrived on site for a dishwasher that is making a popping sound whenever the door is closed. Inspected unit area. Confirmed the customers complaint and found that the bottom tote leave have not been installed properly. Next the installation and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Gatesville, TX 76528
Jonathan M
Job Details: 05/30/2022
Arrived on site for an oven that is not boiling. Inspected unit and work area. Ran unit through diagnostics and tested the broiling feature. Found the unit kick on as designed. I asked the customer how they were broiling and the customer advised they leave the door open. I did indicate to the customer that leaving the door open will basically shut the power to the elements off and that they need to do that with the door closed. Showed customer the functions of her unit including how to calibrate it in case if needed. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Harker Heights, TX 76548
Tyler
Job Details: 05/30/2022
Arrived on site for range not allowing oven to work or RR burner turning on correctly. After further inspection I found both back inf. Switch sparking wildly internally within switchs as well as bake element broken. Found no other major failures with control or power supply. I reassembled and tested oven with new element. Found oven working as designed call complete
We serviced a
ROPER DRYER
Model RED4516FW0
Near Harker Heights, TX 76548
Tyler
Job Details: 05/30/2022
"Arrived on site for dryer taking to long to dry. Upon arrival confirmed issue. After further testing I found element grounding out when heated for to long. Also found tstat ohming of out of range and failing, replaced both element and stat and found venting through home completely clear. Retested u it and found temps flucate as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/30/2022
Arrived onsite for washer in RV not spinning in normal wash. Upon inspection I found that the unit seemed to have been stuck in no spin. I put unit in diagnostics mode and ran a cycle and found unit operating as designed. I ran unit in normal cycle and found that the unit will now wash and spin now. No leaks found job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/30/2022
"Arrived on site to test unit for FC evap frosting over. Found heater engaging and connections were good. Evap thermistor in range. Evap motor engaging properly. Gaskets sealing properly and no air leaks. Damper opening and closing properly. RC thermistor in range. Replaced control and evap thermistor. Tested unit, unit working good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 05/30/2022
"Arrived on site for a washing machine that is flashing an F9 E1 (slow drain) error code. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E4 (basket re-engagement failure), F9 E1 (long drain), and F0 E7 (clothes detected in clean washer cycle) error codes. I attempted to run drain pump and could not hear it start. Check resistance with the drain pump and found that it had shorted out causing a main control failure. Replaced both drain pump and main control and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near New Braunfels, TX 78132
Andrew
Job Details: 05/30/2022
Arrived on site to test unit for right RC door gasket damage. Customer stated he has extended warranty on unit. Verified with claims and advised customer to contact extended warranty for dispatch. No service provided. No fee collected. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2022
"Arrived onsite to replace drain pump, after replacing, unit tested good.
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 05/30/2022
"Arrived on site for a dryer that is not starting. Inspected unit and work area. Found when the dryer was turned on, the motor sounded like it was turning but the basket was not turning. Disassembled the unit and found that the belt and spring for the idler pulley had been dislodged causing the issue. Corrected the spring and the belt and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for low water pressure and intermittent ice production, tested unit found good pressure to filter head but low after, replaced filter head, water pressure is now good at dispenser also the IM gasket was twisted sideway allowing warm air to penetrate into ice box, adjusted gasket, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near San Marcos, TX 78666
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for yellow uneven flames, tested unit found flames are perfect, customer stated it turned flames yellow for a day and it went away, could not replicate issue, possibly a gas line got contaminated causing flames to change colors, ran unit on all burners for 15 min with no issue, advised customer to monitor at this time the unit is running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48MHS00
Near Austin, TX 78735
Luis
Job Details: 05/30/2022
"Arrived on site for unit not powering on. Diagnosed a defective master switch,replaced defective switch powered unit on tested switch unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model KAWS750JQ0
Near Wimberley, TX 78676
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for not advancing in cycle, tested unit found motor ceased up and over heating, failed gear case, and possibly other components, explained to customer the issue with the washer
We serviced a
KENMORE WASHER
Model 796.4107231
Near Wimberley, TX 78676
Andrey
Job Details: 05/30/2022
"Arrived on site to replace previously diagnosed drain pump, replaced drain pump,tested unit,unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2022
"Arrived onsite for customer complaint of unit not making ice, found e2 error code, found failed ice maker, I replaced ice maker, unit tested good.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Wimberley, TX 78676
Andrey
Job Details: 05/30/2022
"Arrived on site to replace previously diagnosed hinges and door skin, replaced parts tested unit, but there is still has a 1/8- 1/16 difference in gaps, customer needs it to be perfect, stated to customer that this is with in range per manufacture specification, customer will talk to contractor, at this time the unit is functioning as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Wimberley, TX 78676
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for ice buildup in freezer, tested unit found clogged drain tube causing water to buildup in freezer, removed ice, thawed out drain, replaced drain tube, tested unit, unit now running as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wimberley, TX 78676
Andrey
Job Details: 05/30/2022
"Arrived on site to test unit for no power, tested unit found loose connections arcing out in junction box, secured connections, tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Briarcliff, TX 78669
Brandon
Job Details: 05/30/2022
"Arrived onsite for customer complaint of unit leaking and not starting a cycle. Found error codes f8e3, customer has AIG warranty, I informed her that we will need a new dispatch from them in order to service."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2022
"Arrived onsite for customer complaint of flames being to high, I adjusted all burners, unit tested good."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78734
Brandon
Job Details: 05/30/2022
"Arrived onsite for customer complaint of unit not powering on, found kink in drain hose causing power from drain pump to shut off. I adjusted hose and added a zip tie, unit tested good."
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWS4
Near Austin, TX 78717
Scott
Job Details: 05/30/2022
"Arrived on site for clean led flashing and UI not responding to commands . Found control has burn marks on heater relay. Replaced control and ran diagnostics. All checked normal . No water leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2022
"Arrived onsite for customer complaint of loud noise, customer showed me a recording of noise, but I was unable to recreate the noise at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78681
David S
Job Details: 05/30/2022
Arrived on site to install previous diagnose part. I gained access to the UI control and replaced it with new. I reassembled the unit and tested it. I found it working as designed with no leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cedar Park, TX 78613
David S
Job Details: 05/30/2022
Arrived on site for washing machine leaking. I inspected the unit and work area. I ran a diagnostics cycle and found the inlet valve leaking. I installed the new valve and tested it. It is now working with no leaks.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near Leander, TX 78641
David S
Job Details: 05/30/2022
Arrived on site for right vent hood light not coming on. I inspected the unit and work area. I found the right light not coming on. I gained access to the socket and harness. I found the socket harness not opening up and the harness I moved. The socket will need to be replaced .
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Round Rock, TX 78664
Wesley
Job Details: 05/30/2022
Arrived onsite and replaced the drum the rollers and the idler. Unit is now operating as designed and quietly. All checks good.
We serviced a
GE DRYER
Model GFDN110EL0WW
Near Round Rock, TX 78665
Wesley
Job Details: 05/30/2022
Arrived onsite and replaced the bearing kit with belt . Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Round Rock, TX 78664
Wesley
Job Details: 05/30/2022
Arrived onsite and found failed start relay causing no cool symptom. Replaced relay and tested. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Marble Falls, TX 78654
Vincent
Job Details: 05/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested unit in diagnostics and had bad thermistors and also found return vent clogged with foam from the manufacturer. Removed all foam and installed new diffuser. Unit is now operating as designed. No water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Marble Falls, TX 78654
Vincent
Job Details: 05/30/2022
"Arrived on site for washer, inspected unit and work area. Found stored error codes. I then set unit in diagnostics and found stored error codes F01 F11. Ran a diagnostics cycle and everything checks good. Unit is now operating as designed. No leaks observed during service. Job completed."