Near Austin, TX 78750
Wesley
Job Details: 04/30/2020
MICROWAVE KITCHENAID KMLS311HSS6 Arrived onsite and used lamps to attempt repair of led lighting issue. But found more lamps are needed. Ordering lamps to repair. PSP item. Office to reschedule. ; ordrng 2 W11048310 (LAMP)s
Near Lakeway, TX 78734
Brandon
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of unit not dispensing ice, found coupling not making good contact with ice container, I replaced both parts, unit tested good."
Near Lago Vista, TX 78645
Lou
Job Details: 04/30/2020
WASHER MAYTAG MVWB865GW1 "Arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F0E3. Failed to dispense warm water. Stopped testing and removed and replaced the inlet valve and calibrated unit. Retested and unit operated as designed. No water leaks observed during service, job completed."
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived onsite for unit not making ice. Tested unit. Found that the ice maker was bad and fan ice box has gone bad. Replaced ice maker and ice box fan.
Near Round Rock, TX 78665
Paul
Job Details: 04/30/2020
REFRIGERATOR LG LSXS26326S "Arrived onsite for a refrigerator to replace previous diagnosed parts. I installed the new door. After installing the door under the kitchen lighting I could see two dents in the top of the door. I took pics of the dents in SDQP. Need to replace the door again and the name plate. The door does not come with the name plate. Ordering parts research for name plate. Office to RS.; ordrng 1 ADC74646304 (RIGHT DOOR) and 1 PARTSRESEARCH (LG NAMEPLATE)"
Near Austin, TX 78717
Tyler B.
Job Details: 04/30/2020
WASHER WHIRLPOOL MVWX655DW2 "Arrived to install previously ordered parts, replaced basket, gearcase and drawer and tests properly"
Near Austin, TX 78744
Kevin
Job Details: 04/30/2020
DRYER MAYTAG MED6630HW0 "Arrived on site and inspected dryer and found it is rattling during operation. Per service pointer W11378591A added sound pads between motor mounts and lower dryer panel and seal at fan shroud. Dryer is now quiet while running, job complete"
Near Round Rock, TX 78664
Paul
Job Details: 04/30/2020
DISHWASHER BOSCH SHP865WF5N/10 Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the drain pump and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/30/2020
RANGE WHIRLPOOL WFG535S0JV0 Arrived to install previously ordered parts. Replaced burner and tested properly
Near Austin, TX 78738
Jacob
Job Details: 04/30/2020
WASHER MAYTAG A108 Arrived onsite for unit not going through cycles after the tub fills. Customer Says that the timer turns around and doesn’t stop. Tested unit. Found that timer was not working. Ordered part. Office to reschedule when part arrives.; ordrng 1 WP205001 (timer)
Near Florence, TX 76527
Cliff
Job Details: 04/30/2020
RANGE JENN-AIR JED8430BDB18 Arrived on site today goes a cooktop with a burner that will not turn off. Found right front infinite switch shorted out preventing burner from turning off. Switch will need to be replaced to complete repairs. .; ordrng 1 WP74008248 (switch-inf)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/30/2020
OVEN WHIRLPOOL KFGD500ESS04 Arrived on site to inspect oven for not turning off. Upon inspection found the panel was not responding when canceled. Installed panel and tested all functions. No problems found. Complete
Near Leander, TX 78641
David
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 arrived on site for refrigerator lights not working in top of RC compartment. Performed diagnostic and found FC light out as well. Replaced FC light and all lights came on. All is working as designed. Call complete.
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
REFRIGERATOR GE GFD28GSLFSS Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not turning on. Test unit and found bad panel and control. Replaced both parts under 5 year warranty test unit and unit test good job. Complete.
Near Austin, TX 78729
David
Job Details: 04/30/2020
RANGE WHIRLPOOL WFE320M0EW2 "Arrived on site to diagnose range that was not powering on. Performed diagnostic and checked voltages. Checked junction panel and found all wires loose and L2 wire broken off the junction panel. Tried replacing junction and rewired and unit still not powering on, needs wiring harness and control, and also told customer to get a new power cable. Ordering new harness and returning with control. Office to reschedule based on availability and several people coughing in house. ; ordrng 1 W11134601 (harns-wire) and 1 W11134602 (harns-wire) and 1 W11416847 (MAIN HARNESS)"
Near Austin, TX 78745
Luis
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for not dispensing ice. Found ice blockage in chute,removed adjusted bin and motor,tested ice dispenser unit working as designed"
Near Hays, TX 78610
Brandon
Job Details: 04/30/2020
WASHER MAYTAG MVWX655DW2 "Arrived on site for customer complaint of unit going out of balance, found faulty gearcase, I replaced gearcase, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 04/30/2020
WASHER WHIRLPOOL WFW8500SR00 Arrived on site to diagnose a washing machine that is giving error codes. Tested unit and found even though no soap is in the machine there were suds appearing during diagnostic test. Advised homeowner on findings and best cleaning procedures for washer. No further repairs are needed at this time and all parts and components are functioning properly. No leaks were found at time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5840BW0 "Arrived to inspect unit with clicking noise, found actuator failed, replaced and tested properly
Near Austin, TX 78723
Eman J.
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to install previous diagnosed parts. Replaced the front panel and found that the handle was broken going to order a handle order#W11391973, screw set order #W10907991, screws order#W10826179 and stud order #W11157086. Scheduled appointment for customer ; ordrng 2 W10826179 (screw)s and 1 W10907991 (screw SET) and 2 W11157086 (stud)s and 1 W11391973 (HANDLE STAINLESS )"
Near Austin, TX 78747
Leonardo
Job Details: 04/30/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for burners not igniting correctly. Found bad module replaced module test unit and unit test good job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for burning smell from the dryer. I inspected the unit and work area. I tested the dryer and found it not heating, when I went to pull the plug I found the plug was heating up, when I inspected the plug I found it burnt. See so quick pic. I called techline and spoke to Rick (SR# 7727704605), advised them of the situation. Techline said after the checks the issue is with the outlet, and recommends the power cable and outlet get fixed before using the unit again. I replaced the heating element with new. Job complete."
Near Austin, TX 78730
Wesley
Job Details: 04/30/2020
WASHER GE GTWN4250M1WS Arrived onsite and found unit air trap clogged with sediment and soap scum and inaccessible due to small access holes. On inside of tub.
Near San Marcos, TX 78666
Robert
Job Details: 04/30/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of small leak. Found the drawer leaking out front. Will need drawer replaced. ; ordrng 1 W11318755 (DRAWER )
Near Briarcliff, TX 78669
Leonardo
Job Details: 04/30/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to test unit for burners not igniting. Found bad burner heads resolved burner heads test unit and all burner working as designed.
Near Austin, TX 78753
Scott
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL ED5RHAXNB00 Arrived on site for water not dispensing . Ice dispensing paddle working . Found tabs holding switch broken . Ordering bracket . No water leaks detected at time of service . Please call to set return .; ordrng 1 WP2180226 (bracket)
Near Lago Vista, TX 78645
Lou
Job Details: 04/30/2020
DISHWASHER GE GDT695SSJ2SS "Arrived on site to inspect dishwasher no functions. Upon further inspection, I attempted to start the unit and it failed. I checked voltage at the outlet and junction box and got 124V. Removed the control housing and found the control indicator blinking 7x within 3 seconds. Checked the tech sheet and found the CSM was tripped and needed to be reset. Placed the unit in diagnostics and tested the unit to clear the operated as designed. Took unit out of diagnostics and started it in a normal wash and checked the control. Unit is operating as designed and control reset. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer making loud noise and burning rubber smell. Tested and inspected unit and found failed gearcase dripping oil and failed belt and cam. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Left unit unplugged for safety.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near Austin, TX 78704
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for no ice. Ran diagnostics ice box fan not powering on diagnosed unit will need a new ice box fan ; ordrng 1 W11407678 (ICE BOX)
Near Austin, TX 78717
David
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL MDB8959SBS2
Near Leander, TX 78645
Lou
Job Details: 04/30/2020
OVEN JENN-AIR JJW3830DP01 Arrived on site to inspect wall oven not connecting to WiFi. No error codes showing in diagnostics. I removed and reapplied the console and programmed the unit. Provided the customer with the new SAID & MAC numbers and whirlpool WiFi connect team number 866-333-4591. Job completed
Near Austin, TX 78745
Kevin
Job Details: 04/30/2020
WASHER LG WM3270CW "Arrived on site and set washer into a diagnostic cycle and ran all functions, customer is experiencing TE error code very intermittently. Spoke with LG tech assist and after running three diagnostic cycles they said the machine is operating normally and the notification/error is due to incoming water either being too hot or too cold. This is a normal notification of the washer it is acting normally and operating as intended, job complete incident # tcc20049505405"
Near Georgetown, TX 78633
Cliff
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found freezer temps slightly too high. Advised homeowner may not have cycle properly causing higher than average temperatures. Homeowner is going to perform hard reset on unit by power cycling it. Advised homeowner if issue does not resolve after reset sealed system may need to be serviced.
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to install previous diagnosed parts. I gained access to the fan assembly and replaced it with a new one. I reinstalled the unit and tested the microwave, the fan comes on and the microwave heats. Job complete."
Near San Marcos, TX 78666
Robert
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on job for complaints of no water. Loose connection at valve. Reconnect and test. Left unit unconnected to water source. No leaks detected at time of service
Near New Braunfels, TX 78132
Noah D
Job Details: 04/30/2020
COOKTOP KITCHENAID KGCU467VSS "Arrived on site to inspect oven for not igniting, upon inspection found the range burner head was off center. Readjusted and tested. No problems found .complete"
Near Marion, TX 78124
Noah D
Job Details: 04/30/2020
DRYER WHIRLPOOL WED6620HW1 "Arrived on site to install washer console, installed the console and power was returned to unit, no problems found. Job complete"
Near Georgetown, TX 78628
Cliff
Job Details: 04/30/2020
DISHWASHER BOSCH SHPM65W55N/11 Arrived on site to diagnose a dishwasher that will not start. Found start button on the control module shorted out. Replaced control module and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no ice and light. Ran diagnostics E2 error on icemaker and defective led in freezer. Replaced icemaker and leds power cycled unit,ran diagnostics icemaker passed harvest ran fill test passed"
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
DISHWASHER KITCHENAID KUDC10FXSS6 Arrived onsite for UI control panel heat dry button and cancel button not lighting up. Tested unit. Found that lights are not working. Replaced UI panel.
Near Jonestown, TX 78645
Lou
Job Details: 04/30/2020
DISHWASHER MAYTAG MDB7749AWB1 "Arrived on site to inspect dishwasher no operating. Upon further inspection, I found only certain keys were functioning on the console. I removed the console and inspected the control, bimetal, and ribbon and found a small black spot on the ribbon. Contacted techline and spoke to Joel and advised of my findings. Per service pointer #W10727550B, Joel provided an SCODE-S25453 and file #7727704730 and advised to replace the console as whirlpool will cover only the part. I removed and replaced the console and tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Andy
Job Details: 04/30/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer making noise. Tested and inspected unit and found belt issues. Made needed adjustments and instructed customer on use and care and practice for best performance. No other repairs are needed at this time.
Near Leander, TX 78641
David
Job Details: 04/30/2020
DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose a dryer that was making a loud rubbing noise when starting. Performed diagnostic and could hear the noise coming from rollers. Used repair kit and replaced rollers and belt pulley. Retested and noise was gone. All is working as designed at this time. Call complete.
Near Hutto, TX 78634
Andy
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator FC not cooling properly. Tested and inspected unit and found ice buildup on FC evaporator. Unit is not going into defrost found failed evaporator motor with harness. Ordering needed part as well as heater in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE) and 1 W11109595 (motor-evap) and 1 WP12729128 (heater)
Near Austin, TX 78734
Leonardo
Job Details: 04/30/2020
DISHWASHER KENMORE 13963K012 "Arrived on site to test unit for lights staying on when unit is off. Found shoes Ted keypad and board
Near Seguin, TX 78155
Robert
Job Details: 04/30/2020
WASHER MAYTAG MVWC200XW2 Arrived on job for complaints of not working and leak. Ran diagnostics and found no codes. Ran calibration and check for leaks. No leaks detected at time of service.
Near Austin, TX 78747
Kevin
Job Details: 04/30/2020
REFRIGERATOR MAYTAG MFI2570FEB02 "Arrived on site and inspected refrigerator and found water tube to icemaker is split, a new tube and icemaker will be needed to correct issue attempted to use silicone to temporarily correct leak. No water leaks from connections at time of service; ordrng 2 212643 (sealer-gum)s and 2 W10841140 (adhesive)s and 1 W11415785 (WATER TUBE) and 5 WP2177331 (plastic-sq)s and 1 WPW10300024 (icemaker)"
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived onsite to replace part ordered by previous tech. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78746
Scott
Job Details: 04/30/2020
WASHER WHIRLPOOL MHW8630HC0 Arrived on site for washer not draining . Found bra pads stuck in drain hole in tub. Removed 3 pads . Tested unit all checks normal. No water leaks detected at time of service .job complete .
Near Austin, TX 78746
Kevin
Job Details: 04/30/2020
DRYER WHIRLPOOL WET4024HW0 Arrived on site and inspected dryer and found when start switch is pressed machine will hum but motor will only engage if drum is rotated manually. Spoke with tech line and they said this is likely due to a weak motor. A new motor will be needed to correct the issue 7727706642; ordrng 1 696541 (base) and 1 WP696418 (scroll-fan) and 1 WP696426 (wheel) and 1 WPW10448901 (motor-drve)"
Near Marble Falls, TX 78654
Keith D.
Job Details: 04/30/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived onsite and tested operation found no error codes ran compressor in diagnostics found overload relay clicking. Tested compressor windings found to be good. Unit will need new relay to repair unit. ; ordrng 1 W11098401 (relay-strt) and 1 W11106270 (overload)
Near Georgetown, TX 78633
Cliff
Job Details: 04/30/2020
REFRIGERATOR KENMORE 106.577097 Arrived on site to diagnose a refrigerator with a leaking icemaker and not producing ice. Found icemaker coating flaking off and icemaker heater failed. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Wesley
Job Details: 04/30/2020
OVEN KITCHENAID KOCE500ESS09 Arrived onsite with SM and replaced noisy convection fan motor after testing to confirm cause. All checks good. Unit is now operating as designed.
Near Austin, TX 78746
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KBFS20ETSS01 "Arrived on site for no cool. Clicking noise from compressor compartment,diagnosed a failed starter to compressor,installed a new starter powered unit on compressor powered on.
Near Manchaca, TX 78652
Luis
Job Details: 04/30/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Arrived on site for ice build up in freezer and moisture in fresh food. Found liner warped causing gasket to slip out of door unit will need both doors. ; ordrng 1 LW10668765 (DOOR ) and 1 LW10668769 (DOOR) and 1 NEEDAUTHO, states that autho needed"
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site for Asher making a noise. I inspected the unit and work area. Found the noise happening while the washer is spinning. Found the gear case covered in oil. I replaced the gear case and tested the unit. Unit operated as designed, no more noise during the cycle. No water leaks detected. Job complete."
Near Horseshoe Bay, TX 78657
Keith D.
Job Details: 04/30/2020
DISHWASHER KITCHENAID MDB7100AWS Arrived onsite and tested operation found unit stuck on clean cycle. Checked control and found visible signs it has failed. Unit will need new control to repair. ; ordrng 1 WP99002824 (cntrl-elec)
Near Horseshoe Bay, TX 78657
Keith D.
Job Details: 04/30/2020
REFRIGERATOR WESTINGHOUSE RT153LCW1 Arrived onsite and tested operation found off. Turned unit on found no frost pattern sealed system has failed.
Near Austin, TX 78723
Eman J.
Job Details: 04/30/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave not heating. Tested the unit found that the magnetron was bad. Replaced the magnetron, tested the unit everything works as it should. Job complete."
Near Austin, TX 78745
Kevin
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL WDF518SAHB "Arrived on site and inspected dishwasher and found sensor board on the left-hand side inside of air breather was damaged on installation, A new one will be needed to correct the issue. 7727705537; ordrng 1 PARTSresearch (Small control board on left-hand side) and 1 W11226325 (AIR BREATHER) and 1 W11334683 (HARNESS)"
Near Leander, TX 78641
Lou
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I found that the dishes placement wasn’t good. I found some dishes blocking the water spray from other dishes. I contacted techline and spoke to Kathy and advised of my findings. Kathy had me test the water temp inside the tub which was 131 degrees. Checked rinse aid and dispenser was full and the dial is set at #1 due to the customer having a water softener and they’re using approximately 2 teaspoons of detergent. Kathy advised that there is nothing that needs to be replaced as the unit is operating as designed. She recommended changing rinse aid and increase the amount of detergent use. Provided file #7727711891. As I was inspecting the spray arms again, I found the upper spray arm was not attached correctly which could lead to it not functioning correctl
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for freezer door damaged. I toke a picture of the damaged panel and put it on so quick pic. I removed the old door and replaced with a new door. Customer inspected the door or any dents or scratches, and non were found at this time. Job complete."
Near Jonestown, TX 78645
Lou
Job Details: 04/30/2020
WASHER GE GTW180SSJ0WW "Arrived on site to install previously diagnosed and ordered part. Due to the door magnet failure, I removed had replaced the magnet and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76542
Al
Job Details: 04/30/2020
WASHER MAYTAG MFW9800TK0 Arrived to inspect front load washer leaking.Confirmed the complaint and found the bellow ripped in several places.Removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Seguin, TX 78155
Robert
Job Details: 04/30/2020
VENTHOOD GE ZV750SY Arrived on job for complaints of noise confirmed noise. Found that degree is in the fan motor. Will need two man to complete. ; saved tckt
Near Austin, TX 78722
Scott
Job Details: 04/30/2020
RANGE KITCHENAID KSGG700ESS1 "Arrived on site ,replaced both spark modules . Tested unit and got same noise . Tested and found gas valve failing . Odreing valve also ordering bake igniter . No gas leaks detected at time of service . Call to set return .; ordrng 1 W10324262 (igntr-oven) and 1 W10554066 (regulator)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 04/30/2020
OVEN GE JT5500SF5SS "Arrived to inspect unit, found unit middle lite in screen blinking, no other numbers or time, control wouldn’t register any touch, no interior lights, unit will need controls,possible panel, and fans.; ordrng 1 CNOTE (AUTHO RS) and 1 WB07T10769 (control panel stainl) and 1 WB24T10164 (switch high limit) and 1 WB26X31060 (fan blower) and 1 WB27X29612 (oven control t012 wh)"
Near Austin, TX 78738
Brandon
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of noise issue in freezer and not cooling well. I found freezer evaporator had ice build up due to improper defrosting. I defrosted evap, I replaced fan motor with harness, evap cover, control and right side bracket that was broken. Unit tested good."
Near , TX 78132
Robert
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of noise. Found the gearcase cause of noise. Replaced gearcase and cam. After replacement test operation. And run calibration. No leaks detected at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to fix drawer and check out noise, deli drawer was unhooked at back area, readjusted deli drawer and retested. No problems found. Job complete"
Near The Hills, TX 78738
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for not dispensing ice. Diagnosed defective chute motor,installed updated motor,tested ice dispenser unit working as designed"
Near Pflugerville, TX 78660
Paul
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for a refrigerator that has low ice production. I checked the temps in the RC and the FC with the set points at 37 and 0 degrees. I found both sections within 2 degrees of the set point. I ran service test 56 and the ice maker had no error codes. I ran service test 58 and the thermistor showed good. I ran test 57 and the unit went thru and completed a harvest. I ran test 36 and found the ice box fan struggling to run causing the unit not to harvest. The ice box fan needs to be replaced. Ordering W10846539 FAN and ordering the ice maker JIC W11294907 ICEMAKER. ; ordrng 1 W10846539 (FAN) and 1 W11294907 (ICEMAKER)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/30/2020
DRYER MAYTAG MEDE300VF0 "Arrived on site to install thermal fuse and outlet thermistor, installed parts and tested all parts for failures, found control was not down cycling to cause overheating.; ordrng 1 3392519 (FUSE) and 1 W10182366 (CONTROL )"
Near Leander, TX 78641
Tyler B.
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KSSC48FMS03 "Arrived to inspect unit not cooling. Found clicking from relay causing unit to drop power, found control failed, replaced with updated kit and tested properly
Near Austin, TX 78738
Leonardo
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDFM404KPS0 Arrived on site to test unit for door making pooping sound. Found kickplate installed backwards hitting door. Secured kickplate correctly test unit and unit test good job complete.
Near Del Valle, TX 78617
Eman J.
Job Details: 04/30/2020
DISHWASHER BOSCH SHE3AR56UC/07 "Arrived on site to replace previous diagnosed parts. Replaced the spray arm and dispenser. Customer informed me that his water pressure is low. So I tested the system found that the pump was clogged up. Cleared pump, ran diagnostics again. Everything works as designed. Job complete."
Near Leander, TX 78641
Tyler B.
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect unit with no ice, found motor lost position, replaced ice maker and tested properly"
Near Leander, TX 78641
Tyler B.
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 "Arrived to inspect unit not making ice. Found dispenser working, found not water in mold, s bent down and saw broken red wire and many other stretched and split wires, and 1 LW10755680 (dor-fip)"
Near Austin, TX 78748
Kevin
Job Details: 04/30/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found belt has failed. Replaced wheels and belt with the dryer kit and it is now operating, job complete"
Near Georgetown, TX 78626
Cliff
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW02 Arrived on site to diagnose a refrigerator with handles that are not secure. Tested all parts and components and found set screws for handle assemblies not fully mounted. Reset all screws to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Jacob
Job Details: 04/30/2020
RANGE GE PS960SL4SS "Arrived onsite for UI control panel not working and front left burner not heating. Tested unit. UI panel not communicating. Replaced UI panel, tested unit. Found that the 2 control boards were not communicating to allow UI panel to respond to bake commands, Was able to plug back in front left burner, burner working again. Ordered parts. Rescheduled with customer. ; ordrng 1 WB27X29202 (machine control relay ) and 1 WB27X33144 (CONTROL BOARD ASM)"
Near Austin, TX 78731
Wesley
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite and found wire connecting the UI to the control needed to be reset. Repaired issue and advised customer on cause of UI problems. All checks good. Unit is now operating as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 04/30/2020
REFRIGERATOR LG LFX31925SB/07 "Arrived to inspect ice maker issues.Confirmed the complaint and removed and replaced the defective ice maker.Reassembled, tested and unit tested as designed.Job complete.All water lines were dry at the time of service."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/30/2020
RANGE JENN-AIR JES9900BAS Arrived on site to unit for door not closing all the way. Found door closing correctly advised customer door is not fully flush because of door gasket job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/30/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site for customer complaint of damaged front panel, and leaking out of the front. Called techline they recommend replacing panel, door assembly, hinge, and door latch. SR # 7727706867 ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 4 W10208398 (cap)s and 1 W10208415 (hinge) and 1 W10208415 (hinge) and 1 W10299097 (HINGE) and 1 W10312805 (bracket) and 1 W10626041 (handle) and 1 W10804741 (DOOR LOCK) and 1 W11047832 (FRONT PANEL) and 1 W11178958 (DOOR) and 1 W11196016 (DOOR)"
Near Killeen, TX 76543
Al
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5000DW0 Arrived to install previously ordered parts.Replaced the wash plate and screw.Calibrated and service tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to engage the drain pump and I could hear the motor and sounded like something rattling in the pump. I removed the water from the unit and removed the drain pump to find one of the empellars broken off and found a piece of metal wire in the tub. No water leaks observed during service.; ordrng 1 WPW10348269 (drain pump)"
Near Copperas Cove, TX 76522
Al
Job Details: 04/30/2020
DRYER MAYTAG MEDB765FC0 "Arrived to inspect dryer issues.Customer advised the audible tones aren’t working.I confirmed the complaint and checked voltage at the outlet and got 243/121/122.I checked all plugs at the control.I removed and replaced the control and still no tones.Called Whirlpool Tech line and spoke with ROBERT SR#7727709149Was advised to replace the overlay.Removed and replaced it, reassembled and unit now operates as designed.Customer satisfied Job complete"
Near Austin, TX 78750
Wesley
Job Details: 04/30/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite for washer not spinning out clothes properly and found unit clutch would not actuate. Ordering clutch and returning with gearcase and control. Advised customer on findings. ; ordrng 1 W10754448 (clutch)
Near Harker Heights, TX 76548
Al
Job Details: 04/30/2020
OVEN WHIRLPOOL WOD51EC7AB01 "Arrived to inspect double wall oven, bottom oven not heating.I powered the unit in, set to 350 and unit tested as designed.Realtor snapped pictures of oven temperature sensor reading at 350 degrees.Job complete"
Near Austin, TX 78757
Scott
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KSRP25FNBL00 Arrived on site for fridge still leaking . Found one of the line was brittle and had broken on new coupling . Trimmed back water line to a good spot and reinserted into coupling . No water leaks detected at time of service .job complete .
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/30/2020
WASHER LG WT5070CW "Arrived on site for customer complaint of LE error code, found nut came loose on rotor, I tightened nut, unit tested good."
Near Florence, TX 76527
Cliff
Job Details: 04/30/2020
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site to replace thermostat for ice machine. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Taylor, TX 76574
Andy
Job Details: 04/30/2020
DISHWASHER BOSCH SHE3ARF6UC22 Arrived on site for dishwasher Error code. Tested and inspected unit and found failed heat pump.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Seguin, TX 78155
Robert
Job Details: 04/30/2020
REFRIGERATOR GE PFE29PSDASS Arrived on job to replace refrigerator fan. After replacement test operation. No leaks detected at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for customer complaint of unit not dispensing ice, I found faulty auger motor, I replaced auger motor, unit tested."
Near , TX 78669
Leonardo
Job Details: 04/30/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for burner continue to ignite. Found customer leaving valve on ignite so you continues to ignite till move pass ignite job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for icemaker not working. I ran the icemaker through a harvest and found it to have ice made in it already. I ran the icemaker fill test and the valve came on and icemaker filled with water. I tested the ice maker fan and it came on also. I did a temp test in the freezer and I showed below 10 degrees before I pulled the probe. Did a temperature check in the ice box, and the temperature was dropping. I am ordering the thermistor W10316760 for the ice box and the main control WPW10675033. Reschedule ; ordrng 1 W10316760 (THERMISTOR KIT) and 1 WPW10675033 (HV CONTROL)"
Near Austin, TX 78744
Kevin
Job Details: 04/30/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and inspected range and found customer is experiencing igniter firing but not always gas ignition. Inspected igniter and found after adjusting it is working properly several times. Igniter may ultimately need to be replaced