We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bastrop, TX 78602
Joe Z
Job Details: 06/22/2022
Arrived onsite to install previously diagnosed part. Replaced dual valve. Test unit and unit operates as designed. No leaks present at this time. Collected remaining balance.Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details: 06/22/2022
Arrived on site to replace previously ordered parts for microwave. Replaced door and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Hutto, TX 78634
Cliff
Job Details: 06/22/2022
Arrived on site to diagnose a dishwasher that is not dispensing rinse agent. Found dispenser empty and refilled it with rinse agent customer had. Ran diagnostics and found no failures to unit. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found console contacts corroded causing issue. Replaced console and tested unit. All is working properly at this time.
We serviced a
SAMSUNG RANGE
Model NX58F5500SB
Near Pflugerville, TX 78660
Cliff
Job Details: 06/22/2022
Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time. No gas leaks were found at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/21/2022
"Arrived on site for refrigerator having a clump of ice in ice bin. Inspected unit and work area. Gained access to ice maker and found IM mold broken (see SD pic). Will need to replace IM. Removed failed IM and installed new. Assembled unit and tested ice maker operation while monitoring. All tested good, no water leaks detected during service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGEB28D7QF0
Near Cedar Park, TX 78613
Gerry C
Job Details: 06/21/2022
"Arrived to inspect no water or ice. I found the ice maker evaporator system was incorrectly manufactured and there was a very large ball of ice on the back wall of the unit. I advised we cannot service it due to the extremely high probability of failure.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC500ESS00
Near Cedar Park, TX 78613
Gerry C
Job Details: 06/21/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the failed compressor and installed the replacement compressor, dye drier and service port. I vacuumed the system to 480 microns and then monitored for 15 minutes. Loosing none of the vacuum, I charged with the mfg prescribed refrigerant charge and tested. The unit cooled as designed, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/21/2022
"Arrived on site for refrigerator not producing ice after ice maker replacement. Inspected unit and work area. Attempted to cycle IM maker and found no response. Measured voltage to ice maker and found correct. Found ice maker motor failed/ opened. Removed failed IM and installed new. Tested ice maker operation, all tested good, no water leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Cedar Park, TX 78613
Gerry C
Job Details: 06/21/2022
"Arrived to inspect leak. Service test mode had F8E1, F9E4 stored in memory. I operated the unit in service test mode and found water leaking from the diverter seal. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed upon completion of service.
We serviced a
WHIRLPOOL OVEN
Model RBD275PRB00
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/21/2022
Arrived on site to install previous diagnosed part. Removed failed control and installed new. Found connector was replaced by previous tech. Powered unit on and tested operation. Found all operations and components working as designed. Spoke with customer on self clean . Job completed
We serviced a
GE DISHWASHER
Model GLDT690D00BB
Near Cedar Park, TX 78613
Gerry C
Job Details: 06/21/2022
"Arrived to inspect not draining. I found the wiring was smashed under the unit and I corrected. The door switch would not fully contact and when it would fail, it would not react on the control, as the switch has multiple stages. I was able to adjust the door and switch assembly and the issue was resolved. No leaks observed using service. Warranty applied."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78703
Scott
Job Details: 06/21/2022
"Washer flashing water error codes and random number at end of cycle . In talking to customer , he had done a hard power reset to unit . Since power reset he has used it multiple times . No longer having random numbers flash . No error codes . No water leaks detected. No repairs or parts replacement at this time . Job complete"
We serviced a
KENMORE REFRIGERATOR
Model 106.569266
Near Leander, TX 78641
Gerry C
Job Details: 06/21/2022
Arrived to instal previously diagnosed and ordered part. I removed the failed condenser motor and installed the replacement. I verified operation and the unit resumed cooling. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Waco, TX 76705
Jonathan M
Job Details: 06/21/2022
Arrived on site for a washing machine that is still having problems. Inspected unit and work area. The customer advised that the issue with her unit this time is that it does not properly fill her washer. I asked the customer what she meant and asked if the water was entering the unit at all. The customer advised that the unit does fill with water but it does not fill up her basket. I did advise the customer that this is normal operation as this is an energy and water efficiency low water unit. I did advise that certain settings and certain Lowes will receive more water depending on various factors. I ran the unit through diagnostics and found no stored error codes. Ran the unit through a test cycle and the unit ran as designed. I called Whirlpool Techline and spoke to Leon SR# 7733937380. He advised that based on the current information because all individual components are working properly and the customer is able to finish each cycle that the unit is working as designed. He advised to make no repairs at this time. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Salado, TX 76571
Jonathan M
Job Details: 06/21/2022
Arrived on site for a washing machine that is vibrating excessively. Inspected unit and work area. The customer advised that the unit seems to be working fine otherwise. She did say that the unit finishes the cycles. Ran the unit through a high-speed spin with no clothes in it and the customer identified that as the rattling shes seeing. I did inform her that this is normal operation and that her new unit is just a different design from a previous model. Customer did have a few questions about the unit and went over the user guide. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Jarrell, TX 76537
Jonathan M
Job Details: 06/21/2022
Arrived on site for a refrigerator that is leaking water from the filter head. Did confirm the customers complaint and found water leaking out of the filter head whether that filter was in or not. Replaced the filter had assembly and tested the unit. Found the unit working as designed with no leaks present during water dispensing operation. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Jarrell, TX 76537
Jonathan M
Job Details: 06/21/2022
Arrived outside to install previously diagnosed part. Inspected unit and work area. Replaced the left hand upper track and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1K
Near Jarrell, TX 76537
Jonathan M
Job Details: 06/21/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the control user interface panel, backside panel, and two support end caps. Reassembled the unit and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ1
Near Jarrell, TX 76537
Jonathan M
Job Details: 06/21/2022
Arrived on site for a range that is not reaching proper temperatures. Inspected unit and work area. The customer advised that a home inspector had come through and mentioned the oven was below the sat temperature. Ran the unit up to 350?F and found it cycling between 383?F and 317?F. Unit was within range and operating as designed. Advise the customer the unit is working and how to calibrate the unit if further issues persist. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Holland, TX 76534
Jonathan M
Job Details: 06/21/2022
"Arrived on site for a refrigerator that is not cooling in the freezer section. Inspected unit and work area. Checked the freezer temperature and found it sitting at 33?F. Check the refrigerator compartment and found its sitting at 39?F. Check out one of the drawers in the fresh food section and had noticed a defrost issue in the refrigerator section. Removed the control cover and checked readings to the fresh food evaporator thermistor and the fresh food thermistor. Found the RC thermistor reading 7.99 k ohms (33?F) and the RC Evaporator thermistor reading 16.06 k ohms (12?F). Found the evaporator fan running and did not find the drip pan bowed. Spoke to JC and was advised to run test number four on the compressor. Ran through the compressor testing and did verify that when the unit rate reached at five, refrigerant was not flowing to the refrigerator section any longer. Was then advised the issue would be an issue with communication between the thermistors in control and replace both.
We serviced a
LG WASHER
Model WM2650HWA
Near Leander, TX 78641
Gerry C
Job Details: 06/21/2022
"Arrived to inspect no operation. I found the unit full of water and I removed it. The drain pump would hum, but there was no rotation until I manually rotated it and debris had lodged within the rotor casing. Due to the debris, I recommended and replaced the pump. I tested the unit within service test mode and it operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Austin, TX 78723
Scott
Job Details: 06/21/2022
"Arrived on site for fridge powering off every few mins . Customer has had fridge off while out of town for few days . Powered up unit . Ran diagnostics on heater, fans , compressor, dampener and ice maker . Couldnt duplicate any power failure. No water leaks detected at time of service. Collected 151.54 cc job complete"
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Kyle, TX 78640
Leonardo
Job Details: 06/21/2022
Arrived on site To test unit for unit not washing correctly. Test unit and found unit not getting hot water. Ran hot water at the sink and unit working as designed. Advised customer to clean unit with white vinegar to help the unit. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Buda, TX 78610
Leonardo
Job Details: 06/21/2022
Arrived on site to test unit for unit not washing. Test unit and found unit not washing due to wash motor not coming on. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78748
Kevin
Job Details: 06/21/2022
"Arrived on site and inspected refrigerator and found icemaker is off, after resetting icemaker it cycled properly dispensed the ice it had in the tray and refilled with water. Icemaker is working properly, job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Georgetown, TX 78633
Lou
Job Details: 06/21/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the left RC door side UI and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Andice, TX 78628
Kimo
Job Details: 06/21/2022
Arrived onsite for MW wall oven combo showing F6 E8 on display I follow the steps outline in techsheet on page 10. Then I replaced the control W11448962 and tested unit and found unit operating as designed.job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Leander, TX 78641
Kimo
Job Details: 06/21/2022
Arrived onsite for dishwasher not holding rinse aid in its dispenser. Upon inspection I found that the dispenser was leaking. I replaced the dispenser and tested unit and found no more leaks and the unit ran as it should.job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Kimo
Job Details: 06/21/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new control and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Austin, TX 78749
Kevin
Job Details: 06/21/2022
"Arrived on site and replaced all parts diagnose by previous technician, after replacement confirmed washer is operating properly by running a diagnostic cycle, job complete"
We serviced a
JENN-AIR RANGE
Model JDRP548HM01
Near Lakeway, TX 78738
Leonardo
Job Details: 06/21/2022
Arrived on site to test unit for right rear burner not igniting. Test unit and found clogged orifice. Cleared orifice and replaced burner head test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Austin, TX 78756
Wesley
Job Details: 06/21/2022
"Arrived onsite for new f27 error code and non functioning machine following belt replacement. Replaced microcomputer, and symptom unchanged, replaced wl switch and symptom eliminated. Unit is now operating as designed. WL switch replaced within the year making the cause of failure fall under one year workmanship and parts warranty. Call back status honored and no further charge for service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Austin, TX 78736
Luis
Job Details: 06/21/2022
"Arrived on site for no ice. At time of visit ice bin full,ran diagnostics all test passed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78739
Justin
Job Details: 06/21/2022
"Arrived on site to install previously diagnosed parts, I installed the UI and then tested the unit. I found it still had the same issue. Due to this I also installed the paddles. I then tested the unit and it was no longer dispensing water when calling for ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78745
Kevin
Job Details: 06/21/2022
"Arrived on site and inspected refrigerator and found is unplugged, after reconnecting the power compressor will run for a couple of minutes and then start device trips. Replaced start device and this had no positive affect. Compressor will need to be replaced. Before rescheduling ensure refrigerator is still at location. This business has a good relationship with retailer and theres a high chance they might just swap it out."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78757
Wesley
Job Details: 06/21/2022
Arrived onsite for overfill switch tripped and found suds leak. Cleared and dried water. Instructed customer on issue and advised on using less soap to wash to avoid future incidents. All checks good.
We serviced a
KITCHENAID OVEN
Model KEBS247DBL8
Near Austin, TX 78759
Wesley
Job Details: 06/21/2022
Arrived onsite and assisted with disassembly for door cleaning and replacing the upper door latch for the customer with a latch the customer had purchased. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78738
Luis
Job Details: 06/21/2022
Arrived on site for no ice. Found icemaker tray warped ran diagnostics icemaker failed. Replaced icemaker ran diagnostics all test passed ran fill test passed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78738
Luis
Job Details: 06/21/2022
"Arrived on site for no ice. Ran diagnostics pump not sending power to valve,ran valve weak to no water flow,replaced defective pump and valve,ran diagnostics all test passed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakeway, TX 78734
Luis
Job Details: 06/21/2022
"Arrived on site for water leaking. Found frozen drain in fresh food section causing water to leak from fresh food compartment to floor,removed compressor cover,removed extension tube,ran water through tube found obstruction in extension drain tube. Replaced drain tube,defrosted fresh food drain,checked water flow good.
We serviced a
LG DRYER
Model DLE3500W
Near Hutto, TX 78634
Cliff
Job Details: 06/21/2022
"Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley, 1 roller, and belt worn and replaced all 3 parts. Tested unit and found all is functioning properly at this time."
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Georgetown, TX 78633
Lou
Job Details: 06/21/2022
"Arrived on site to inspect microwave/oven wall combo unit not working. Upon further inspection, I found the display blank and no keys responding. Checked the breaker and found it to be a GFCI breaker and it was tripped. Cycled power to the unit and checked error codes in diagnostics and found F6E4. I pulled the unit from the wall onto my dolly and tested all components at the back of the unit. All parts checked good. I cleared the code and tested the unit in Bake at 350 degrees and while testing voltage readings to the elements, the breaker tripped again. I removed and replaced the main control and cycled power to the unit. Retested and the breaker tripped again. I recommended that the customer have their builder replace the GFCI breaker and if they continue to have issues with the unit to call it in for service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Taylor, TX 76574
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a range that is tripping the breaker. Tested all parts and components and checked all wiring. All is working properly at this time. Advised customer on findings and that appliances were not intended to be put on gfci or afci circuits as intentionally ungrounded parts can cause the circuit to trip.
We serviced a
KENMORE WASHER
Model 11028132411
Near Taylor, TX 76574
Cliff
Job Details: 06/21/2022
Arrived on site to replace previously ordered parts for washer. Replaced valve and all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near New Braunfels, TX 78130
Andrey
Job Details: 06/21/2022
"Arrived on site to test unit for door not opening, tested unit found as soon as you plug the unit back in, the drain pump turns on and will not turn off, water level switch failed, customer stated that she has extended warranty but could not provide proof, replaced parts unit unlocked advised customer not to over load unit due to same issue may occur, unit is running as designed,no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Briarcliff, TX 78669
Luis
Job Details: 06/21/2022
"Arrived on site for noise complaint,adjusted tubing,ran diagnostics no odd noise,ran unit through a normal operating cycle no noise present"
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 06/21/2022
"Arrived onsite for f2e1. Reset and cleared error code and unit is operating properly without recurring symptoms. Advised tenant that in event of repeat failure, the control/console assembly would need to be replaced. All checks good. Unit is now operating as designed."
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Austin, TX 78758
Wesley
Job Details: 06/21/2022
Arrived onsite and found unit had been operating with leaky valve. Replaced valve to repair. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JS
Near Austin, TX 78758
Wesley
Job Details: 06/21/2022
Arrived onsite for heat fracture. Arrived onsite and repaired unit by replacing the cooktop. All checks good. Advised customer on repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Dripping Springs, TX 78620
Luis
Job Details: 06/21/2022
"Arrived on site for water leaking. Found frozen drain causing water to leak,removed compressor cover,disconnected drain extension,checked water flow through extension failed obstruction in extension tube,replaced drain tube extension informed customer she will need to defrost unit to clear drain.
We serviced a
WHIRLPOOL DISHWASHER
Model WRS325FDAM02
Near New Braunfels, TX 78130
Andrey
Job Details: 06/21/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker completing cycle but not asking for water, customer accepted, replaced ice maker, ran diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, TX 78130
Andrey
Job Details: 06/21/2022
"Arrived on site to test unit for excessive shaking, put unit through diagnostics cycle found no stored error codes, all components tested good, put unit into spin cycle no excessive vibration detected, customer stated that some times a error screen pops up , advised customer if issue returns to take pictures and videos, at this time unit is running as designed no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/21/2022
Arrived on site for washer not filling correctly. Upon arrival found no errors in diagnostics. Found cutoff knobs to fill l8nes wouldnt shut water off to safely remove fill lines and check for pressure and recommend to customer to get plumber out for cutoff valves. I then ran a diagnostics tests as well as a normal and heavy duty cycles. Found unit could fill accordingly to predetermined input settings. Instructed customer on use and care guide manuel and the washers energy efficiency and water saving programming and how to get the tub filled with best results. Unit functioning as designed with no leaks present at time of service. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Luis
Job Details: 06/21/2022
"Arrived on site for not dispensing ice. Found ice obstruction in ice chute,removed bin removed obstruction in chute,tested ice door operation good,ran diagnostics all test passed changed defrost setting to basic."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Berlin, TX 78155
Andrey
Job Details: 06/21/2022
"Arrived on site to test unit for broken glass, tested unit found outer glass broken, called safety and presented my findings, got authorization to proceed with repair, replaced glass, unit now functioning as designed job complete"
We serviced a
LG REFRIGERATOR
Model LFXS26596S/11
Near Seguin, TX 78155
Andrey
Job Details: 06/21/2022
"Arrived on site to replace previously diagnosed ice maker, replaced ice maker, put it into diagnostics cycle, ice maker completed cycle and filled with water, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Killeen, TX 76549
Tyler
Job Details: 06/21/2022
Arrived on site for microwave needing previously diagnosed ACU. Upon arrival installed required part. Reassembled and tested unit. Found surface light fully functioning as designed. Call complete
We serviced a
KITCHENAID OVEN
Model KEBS277BSS01
Near Austin, TX 78726
Matthew
Job Details: 06/21/2022
"Arrived onsite for double wall oven not powering on. Upon arrival found that after unit was relocated after remodel, unit would not power on. Customer stated contractor had tried replacing multiple parts but did not have any luck figuring out the issue. Pulled unit and inspected. Found parts to trim missing and miscellaneous screws left inside of unit. Wire harness to control were not secured. Secured connectors and tested. Found that unit is missing L1. Traced error back to wall outlet. Getting 240 vac across but Loss of L1. L2 has full 240vac but L1 had 0vac. Customer will need to seek electrician to resolve the issue. Notified customer of missing trim, miscellaneous screws and poor repair made previously. Customer will contact electrician."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS3
Near Austin, TX 78730
Matthew
Job Details: 06/21/2022
Arrived onsite for refrigerator making noise after filter was replaced. Upon arrival inspected unit. Found noise apparent. Only when filter was inserted. Used bypass top and water was flowing. Recommended replacing reservoir assembly due to faulty head. While under repair found house valve for refrigerator leaking. Notified customer and took pic. Customer will need to contact a plumber to resolve the issue and avoid water damage. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXL6036YSS0
Near Austin, TX 78730
Matthew
Job Details: 06/21/2022
Arrived onsite and found switch housing face broken. Replaced housing and mounted. Unit is functioning properly. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDBDA
Near Austin, TX 78731
Matthew
Job Details: 06/21/2022
Arrived onsite to replace previously diagnosed parts. Replaced compressor inverter. Powered unit and compressor did kick on. Customer placed bottle of water in freezer and will monitor temperature. Will take min 24 hrs to reach temperature.
We serviced a
LG REFRIGERATOR
Model LFXS29766S/00
Near Dripping Springs, TX 78620
Luis
Job Details: 06/21/2022
"Arrived on site. Replaced compressor,drier and control,updated control vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.
We serviced a
GE DISHWASHER
Model GDT635HSR3SS
Near Seguin, TX 78155
Andrey
Job Details: 06/21/2022
"Arrived on site to test unit for tripping breaker, customer stated that they have replaced the unit 3 times and its doing the same thing, in dry boost and steam boost it trips breaker, heater reading at 14.3 olms all components tested good, since its has been tripping for a while the breaker has lost its strength, recommend replacing breaker and if that does not fix it, return with control and heater if necessary, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM00
Near Taylor, TX 76574
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found control not cycling defrost properly. replaced control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a range with a clock not working. Found several parts of the 7 segment displays not working and replaced control. All is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Cliff
Job Details: 06/21/2022
Arrived on site to replace upper rack due to rust. Replaced rack and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Pflugerville, TX 78660
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a range that is not baking. Found bake ignitor wire pinched in wall of unit. Rerouted wiring and all is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78664
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a dryer that is making unusual noise. Found rollers worn and replaced both rollers. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Austin, TX 78735
Justin
Job Details: 06/21/2022
Arrived on site for a dryer making an abnormal noise. I tested the unit and found a loud squeak. I gained access to the inside of the unit and found the pulley wheel bad. Upon further inspection I found significant lint build up in the unit. I installed the parts and cleaned the unit. I then tested it and found no more abnormal noise.
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near Georgetown, TX 78628
Lou
Job Details: 06/21/2022
"Arrived on site to inspect refrigerator not making ice and not dispensing water. Upon further inspection, I tested the water dispenser and it failed. I tested the ice maker and it failed to dispense water into the tray. I disconnected the water tubing at the front l father unit and retested the water dispenser and it continued to fail. I removed and replaced the valve and retested and found the water line inside the FC door was frozen. Using my steamer, I was able to get the line freed and retested the dispenser and it is operating as designed. Retested the ice maker and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID RANGE
Model KICU509XBL00
Near Georgetown, TX 78628
Lou
Job Details: 06/21/2022
"Arrived on site to inspect cooktop burners not working. Upon further inspection, I found the unit flashing F47 error code on the right side. I had the customer sign the waiver of damages when removing glass cooktop. Per service pointer W10556232A, I removed and replaced the module and the UI, and programmed the unit. Tested and unit is operating as designed. I found that there is no ventilation for the unit per installation instructions. I advised the customer of my findings and recommended following the installation instructions or just open the cabinet doors below while unit is in use to allow good ventilation and to prevent further issues/error codes. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 06/21/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the hinge pads missing, I installed pads on both hinges and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near San Marcos, TX 78666
Andrew
Job Details: 06/21/2022
"Arrived on site to replace blower assembly from previous diagnosis. Replaced blower with capacitor, tested unit, unit now working as designed.
We serviced a
GE REFRIGERATOR
Model DFE28JMHFES
Near Temple, TX 76502
Jonathan M
Job Details: 06/21/2022
"Arrived on site for a refrigerator thats not cooling in the refrigerator section. Inspected unit and work area. The customer noticed that the unit was not recirculating air in the refrigerator section but that the items on the bottom shelf were freezing. I did confirm the customers complaint. Removed the evaporator cover and found a good frost pattern on the evaporator but no functionality of the evaporator fan. Checked voltage going to the fan and found proper voltage.
We serviced a
FRIGIDAIRE OVEN
Model FGEW3045KFB
Near Killeen, TX 76542
Tyler
Job Details: 06/21/2022
Arrived on site for wall oven needing previously diagnosed ACU. Upon arrival installed required part. I then reassembled and tested unit. Found oven could fully heat as designed and no longer having failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model R
Near Belton, TX 76513
Tyler
Job Details: 06/21/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirm complaint and found both compartments on arrival at room temp as well as all three fans running and compressor also running with .5 A. Found dryer at room temp with no signs of heat exchange from cond. coil or dryer. I then found both evap coils dryer with no signs of leaks. Found unit has inefficient compressor causing sealed system failure :W10832994, WPW10143759, WPW10608485, W10913906, W11492867"
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Belton, TX 76513
Tyler
Job Details: 06/21/2022
"Arrived on site for Asher randomly turning on and leaking water into tub (per customer on arrival). On arrival confirmed issue and found the following errors in diagnostics: F8E3, F8E3, F8E1. I then disassembled unit and called techline Sr#7733929986. And speaking with techline, narrowed down problEm to faulty inlet valve. Called safety team to report findings. I replaced, reassembled and retested unit. Found no leaks and u it functioning as designed. Call complete"
We serviced a
LG WASHER
Model WM3998HBA
Near Liberty Hill, TX 78642
Kimo
Job Details: 06/21/2022
Arrived onsite for washer not working and it was also making an abnormal noise. Upon inspection I found that the water was not turned on and the shipping bolts where still in. I corrected all of these and tested unit and found unit operating as designed. No leaks. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS
Near Liberty Hill, TX 78642
Kimo
Job Details: 06/21/2022
Arrived onsite for cooktop with far left and far right knobs leaning to the outside a bit. Upon inspection I found the the shaft of the knobs where good. I adjusted the entire assembly to get the knobs to line up as good as I could in the center of the holes. Tested unit and found unit operating as designed. Job complete. No leaks
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, TX 78741
Joe Z
Job Details: 06/21/2022
"Arrived onsite for range leaks gas. Upon arrival test all gas connectors, manifold, and valve with gas sniffer and could not duplicate a leak. Could not contact SAFTEY team due to being after hours. Please assign as a suede to call saftey tomorrow"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS04
Near Georgetown, TX 78633
Vincent
Job Details: 06/21/2022
"Arrived on site for built in refrigerator, inspected unit and work area. CX complaint was ice bin bucket stuck. I inspected icemaker and found it leaking from the bottom causing it to go into the ice bin and clump up all the ice. I removed old parts and installed new ones. I tested unit and its now operating as designed. No leaks observed during service job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Georgetown, TX 78633
Vincent
Job Details: 06/21/2022
"Arrived on site for refrigerator leaking, inspected unit and work area. CX explained refrigerator would leak like every 3 days. I inspected drain tubes and found the one fro the FC not inserted all the way in. I removed and inspected gasket and it was not installed correctly so to help it I put some silicone and fixed gasket and reinstalled tube. Unit is now operating as designed. No leaks observed during service. Job completed."
We serviced a
ROPER WASHER
Model RAX4232KQ0
Near Austin, TX 78747
Joe Z
Job Details: 06/21/2022
"Arrived onsite to install previously diagnosed parts. Replaced gearbox , clutch, and coupling . Test unit and unit operates as designed . No leaks present at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Georgetown, TX 78633
Vincent
Job Details: 06/21/2022
"Arrived on site for dryer, inspected unit and work area. Found onethe baffle that had came lose I remounted the baffle. I then removed entire unit to clean all lint . Reassembled and unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Georgetown, TX 78628
Vincent
Job Details: 06/21/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was not making ice and leaking water. Found drain tube clogged, I cleaned drain out and defrosted all the build up ice on the drain pan. Tested icemaker and was harvesting but had low water pressure. Advised CX to replace water valve. Unit is now operating as designed. No leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Andice, TX 78628
Kimo
Job Details: 06/21/2022
Arrived onsite for wall oven MW combo not heating properly. Upon arrival I performed a temp tested that showed in Preheat the oven gets to 403* and cycles as normal the average temp in oven was about 10* off from set temp of 350* I adjusted temp down by as much and found no other issues with oven at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78746
Joe Z
Job Details: 06/21/2022
"Arrived onsite to install previously diagnosed parts. Replaced gearcase, suspension, hub, basket,belt, and wash plate. Calibrated unit. Test unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Round Rock, TX 78664
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Round Rock, TX 78681
Cliff
Job Details: 06/21/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found controls not regulating temperature in rc. Installed new ui and hv control from kit. All is working properly at this time and no leaks were found at time of service.
We serviced a
KENMORE WASHER
Model 110.2682269
Near Georgetown, TX 78628
Cliff
Job Details: 06/21/2022
"Arrived onsite for a washer with the water only trickling in when turned on. Ms stated the water works on hot but not on cold. Ms also pointed out the water break was loose and hanging but also very dirty on the outside and wanted it replaced. I inspected the unit and found the water break clean on the inside but the outside has a lot or rust build up stuck to it because the rear panel was rusted out. I reassembled the washer. I went and started the dishwasher and found the connector at the recirculating pump pump loose so I tightened the connectors and the pump started working.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS5
Near Georgetown, TX 78628
Cliff
Job Details: 06/21/2022
Arrived onsite for a microwave that is not working correctly and giving close door messages. Mr stated the door latch popped. I found the primary door switch defective and recommended replacing the door switches and interlocks I replaced all the door switches and both interlocks. I tested the unit and it is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Bertram, TX 78605
David S
Job Details: 06/21/2022
Arrived on site to replace dishwasher heater per service pointer. I verified the model and serial number fall with in the service pointer. I replaced the heater and tested the unit. It is now working as designed. Job complete.
We serviced a
GE REFRIGERATOR
Model CYE22TP4MEW2
Near Andice, TX 78628
Cliff
Job Details: 06/21/2022
Arrived onsite for a refrigerator that is not making ice or water. I tested water at the triple valve and had none. I tested for water out of the isolation valve and had good flow. The customer had another filter and we installed it and tested the unit. The dispenser is working as designed. The icemaker was working but making small cubes and I explained to the customer it should be fixed also. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Liberty Hill, TX 78642
David S
Job Details: 06/21/2022
"Arrived on site for fan making a noise. I inspected the unit and work area.I tested the fan on low, medium, and high. I found no abnormal noise. I gained access to the fan blade and motor and found them in good condition and balanced. The unit is working properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/21/2022
"Arrived on site to install previous diagnosed part. Removed failed FC door, installed new and added badge Tested door operation. All tested good, no water leaks detected during service."
We serviced a
KENMORE REFRIGERATOR
Model 795.7999351
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/21/2022
"Arrived on site for refrigerator not cooling. Inspected unit and work area. Measured temperature in FC at 30?. Inspected evaporator and found restriction in evaporator indicating failed sealed system. Will need to replace compressor, filter dryer and update control. Job completed"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, TX 78733
Joe Z
Job Details: 06/21/2022
"Arrived onsite for error code F47. Upon arrival test unit and RR and LF operate, RR and FR have F 4 7 error codes. Found blown fuse. Called techline for assistance . Tech recommended replacement of module only at this time and to let customers know they need a 5mm air gap on front of cabinet for air circulation. He said that the fuse blew due to and Improper air flow needs a 5 mm of ventilation all the way across length of unit. Tech gave SR#7733929152. Need to replace module .replaced module and test unit by boiling pot of water. Unit operates as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78747
Kevin
Job Details: 06/21/2022
"Arrived on site and replaced both fresh food doors, customer also requested new handles but cosmetic warranty has lapsed. No further repairs required at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Del Valle, TX 78617
Kevin
Job Details: 06/21/2022
"Arrived on site and inspected refrigerator and found customer is still experiencing freezing on the top two shelves of the fresh food section. Found temperature is showing 35 to 37? on the top two shelves. The top shelf is the only space tall enough to have milk gallons, or tall liquid items. Took picture. Spoke with techline and they recommended dropping Refrigerator setting from recommended three bars out to five to two bars out of five on user interface. Techline also recommended that liquid not be set on the top shelf but again there is no other place where it fits, job complete. 7733930087"