Service History 402

Near New Braunfels, TX 78132
Andrew
Job Details: 12/23/2020
OVEN WHIRLPOOL KODE500ESS05
Near Austin, TX 78735
Kevin
Job Details: 12/23/2020
WASHER WHIRLPOOL GHW9100LW1 "Arrived on site and inspected washer and found control panel will turn on but it will not begin a cycle. Attempted to enter diagnostics and this is also unresponsive. Control board may also be contributing to issue
Near Fort Hood, TX 76544
Al
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived to inspect dishwasher with no power.Confirmed the complaint and found the white wires in the junction box were burned inside the wiring nut.I spliced the wire and replaced the cap.Unit now works properly.Job completed
Near New Braunfels, TX 78132
Andrew
Job Details: 12/23/2020
DISHWASHER GE GDT655SSJ0SS "Arrived on site to test unit for not responding. UI was not receiving power. Replaced control, now power was supplied to UI but UI not responding. Replaced UI but still not responding. Like to replace wire harness. ; ordrng 1 WD21X21664 (dishwasher door harn)"
Near Belton, TX 76513
Tyler
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator needing a previously diagnosed ice dispenser separator assembly. Upon arrival I disassembled and installed a new separator needed and then was able to reassemble and test the unit to verify that it is no longer allowing air to get up inside of the iceberg. Call complete
Near Austin, TX 78735
Kevin
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW6620HW0
Near Georgetown, TX 78626
Tommy
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for refrigerator making clicking. Upon arrival found unit had a sticker by rear vent that would pop making a clicking noise. Removed sticker and tested. Unit is now running as designed. Job Completed.
Near Georgetown, TX 78628
David Z
Job Details: 12/23/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to examine cooktop damaged from delivery. Found cooktop scraped up and in need of replacement. Replaced with new cooktop. All is working as designed. Call complete.
Near Austin, TX 78717
Justin
Job Details: 12/23/2020
COOKTOP KITCHENAID KGCU462VSS02 "Arrived on site for cooktop that was not level. The builder was there and had let me know they already found solution to level unit, but questioned on if the grates seemed unleveled still. Advised builder the cooktop grates on unit appeared level, although feet on grates were a little worn down.
Near New Braunfels, TX 78130
Noah D
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrrived on site to inspect oven combo for burning in the microwave, upon inspection found the cover burnt. Replaced cover and spoke with techline Sr # 7729573513, ordering console for intermittent issue. Office to reschedule ; ordrng 1 W11105016 (CONSOLE )"
Near Austin, TX 78617
Jacob
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for unit not powering on. Checked voltage p. Voltage was good at 120. No issues at this time. Job complete"
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2020
COOKTOP GE PGP976SET5SS "Arrived on site to inspect cooktop front burner not working. Upon further inspection, I found the front left burner valve hard to turn and the ignitor not coming on when turning the valve. I disassembled the unit and found where liquid had gotten down into the valve causing it to seize up and the ignitor harness switch on the valve was broken. I tested the front left burner but turning the valve on and turning another valve on and getting them to ignite and the left burner ignited and came on. I am ordering the front left burner valve, switch harness and CNOTE-LSO PER CUSTOMER REQUEST. Off ice to schedule return service due to part availability. No gas leaks detected during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WB18X25926 (harness wire switch) and 1 WB19T10085 (valve gas)"
Near Round Rock, TX 78664
David S
Job Details: 12/23/2020
RANGE WHIRLPOOL WOD51EC0HS01 Arrived on site for oven not shutting off when called for. I inspected the unit and work area. I found the unit connected to WiFi and the customer whirlpool app. I found fault code f6e4 UI to control statues error. I am ordering both controls and the console to repair the unit. The office will reschedule when we have an eta on the parts.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297709 (console)
Near Georgetown, TX 78626
Tommy
Job Details: 12/23/2020
DRYER WHIRLPOOL WGD6620HW Arrived onsite for for dryer along loud noise. Upon arrival found noise was intermittent coming from wheels and belt ordering dryer repair kit. Office to reschedule based on part availability.; ordrng 1 4392067 (DRYER REPAIR KIT ) and 1 CNOTE (OFFICE TO RESCHEDULE )
Near Austin, TX 78745
Kevin
Job Details: 12/23/2020
WASHER MAYTAG MVWC565FW2
Near Austin, TX 78717
Justin
Job Details: 12/23/2020
VENTHOOD KITCHENAID KVWB406DSS1 "Arrived on site for vent hood that was not venting properly. Found that the button was stuck on third suction button and adjusted. Tested unit and found suction working properly after.
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site to inspect dishwasher not getting water. Upon further inspection, the customer advised that the unit was leaking water from underneath and then it stopped getting water. I removed the toeplate and found where water had leaked from the diverter housing (photos). Placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. Unit filled with water and the motor failed to come on. Advanced through testing and the dispenser, drain pump and element all operated as designed. No water leaks observed during service, job completed. If repair is requested, the sump/motor assembly will be needed and the main harness will need to be ordered jus in case."
Near Lakeway, TX 78734
Brandon
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for customer complaint of really loud noise, found failed gearcase, I replaced gearcase and cam, unit tested good."
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite to install previously diagnosed parts. I received the wrong valve re ordering Valve (W10599356) ; ordrng 1 W10599356 (water inlet valve)
Near Austin, TX 78705
Jacob
Job Details: 12/23/2020
OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite to replace right hinge. Replaced hinge. Tested unit. Unit test good. No issues at this time. Job complete
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2020
WASHER MAYTAG MVW7230HW0 Arrived on site to diagnose a washer that is not responding to user input. Found failure with control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/23/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven Control and sensor malfunctioning, replaced both and checked for issues. No issues found. Complete"
Near Austin, TX 78717
Wesley
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite and was advised unit would not start cycle during control glitch until unit had been reset for 2 days. Mechanical issues ruled out during testing. Ordering control and vent fan to repair. Office to reschedule. ; ordrng 1 W11410066 (CONTROL) and 1 W11416460 (VENT)
Near Manor, TX 78653
Andy
Job Details: 12/23/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to install previously diagnosed burner head and cap. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78730
Luis
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for cooling complaint in fresh food. No ice build up on evaporator,ran thermistor test evap thermistor reading 35 and cover thermistor reading 39 fresh food temps above 40° ran fan test passed good air flow through vents. Ordering side panel and main control; ordrng 1 W11450890 (Hv control) and 1 W11330486 (Panel ui)"
Near Round Rock, TX 78664
Andy
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed dispenser and inlet valves. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
David S
Job Details: 12/23/2020
RANGE WHIRLPOOL WFE525S0HV1 "Arrived on site for display not working properly. I Inspected the unit and work area. I found the thermal fuse blown. I replaced the thermal fuse. The unit is working as designed. Job complete."
Near The Hills, TX 78738
Luis
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site for cooling complaint and no water. Tested dispenser no water valve not getting power,ran diagnostics thermistors all passed,fan motor powered on. Ordering main control; ordrng 1 W11450890 (Hv control) and 1 W11330486 (Panel ui) and 1 W11442053 (Dispenser ui)"
Near Austin, TX 78754
Matthew
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived onsite for microwave vent light not functioning. Upon inspection found control was not sending proper voltage. Replaced control, tested unit and unit is functioning properly. Notified customer that replacement bulbs are 40 watt for future reference. Job complete"
Near Georgetown, TX 78633
Tommy
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for for previously diagnosed parts. Upon arrival replaced sump and tested. Found unit operating as designed no signs of leaks during service. Job Completed.
Near Austin, TX 78748
Leonardo
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for not washing. Test unit and found bad wash motor.
Near Austin, TX 78748
Luis
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced defective door handle on right side fresh food door checked door operation good
Near Austin, TX 78704
Leonardo
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to replace sump and motor. Replaced sump test unit and unit test good job complete no leaks present at this time.
Near Liberty Hill, TX 78642
Cliff
Job Details: 12/23/2020
OVEN KITCHENAID KEBS107SSS04 Arrived on site to replace thermal fuse for oven. Replaced part and tested unit. Found all is working properly at this time.
Near Elgin, TX 78621
Andy
Job Details: 12/23/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78734
Brandon
Job Details: 12/23/2020
DOWNDRAFT JENN-AIR JVD0303GS0 "Arrived on site for customer complaint of unit not powering on, found downdraft is connected to griddle, also found 2x4 support screwed into cabinets and wall under unit. Need 2 techs to uninstall 2 appliances and 2 hours. Bringing back harnesses and control. ; ordrng 1 Cnote (Office to reschedule) and 1 Cnote (2 techs/2 hour job)"
Near Austin, TX 78735
Leonardo
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMHA9019HZ3 Arrived on site to test unit for unit turning on and off. Removed control board and found loose connections. Secured connections test unit and unit test good job complete
Near Austin, TX 78704
Richard
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW5620HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE104EBS3 "Arrived on site to test unit for not washing. Found error code f7e1(no heat). Cleared error code and found diverter motor stuck in lower spray arm position and would not move to upper in diagnostics. Replaced sump and motor, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Austin, TX 78704
Jacob
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to replace dispenser drawer. Replaced dispenser drawer. Could not test unit. Unit was in the shop. No water connection available for the unit. No issues at this time. Job complete
Near Austin, TX 78730
Kevin
Job Details: 12/23/2020
OVEN KITCHENAID KEBS107SSS04 "Arrived on site and set oven to preheat end it reached temperature in the expected amount of time, Oven is operating as intended. Customer is experiencing specific items like a baking sheet of bacon cooking unevenly on each side. Also found racks are slightly unlevel, moved them around but this did not change anything.
Near Seguin, TX 78155
Noah D
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrrived on site to inspect fridge for broken door hinge, upon inspection found the weld in the hinge broke, replaced full hinge and tested. All functions returned. Complete"
Near Round Rock, TX 78681
David Z
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW8700EC0 "Arrived on site to install parts diagnosed by previous tech to resolve failed gearcase. Installed new gearcase, clutch and slider. Did not need drain pump, checked what appeared to be a burn and it was a scrap from install, and there is no evidence of burns. Tested unit and verified all is working as designed with no water leaks. Advised customer on run several cleaning and cycles before using clothes due to me having to use PB blasted to unstick the rusted components. Call complete."
Near San Marcos, TX 78666
Andrew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to replace heater from previous diagnosis. Verified heater is not good. Replaced heater, tested unit, unit works good. Door was hitting on top right corner. Leveled, tested unit, unit works good. Handle was upside down but customer wants it that way in case he needs to tighten or swap it. No leaks detected at time of service. Job complete."
Near Leander, TX 78641
Lou
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to inspect refrigerator door damage. Upon further inspection, I found a dent in the upper left corner of the left RC door. Customer advised that the ice maker isn’t working. I found that the fill tube had frozen and popped causing water to leak out at the top back left corner of the unit. I found where insulation was in the chute of the ice maker and clogged it causing the fill tube to freeze. I removed and replaced the left RC door and components and am ordering the fill tube. Water was turned off at the wall outlet. No water leaks observed at the end of service.; ordrng 1 W11415785 (FILL TUBE)"
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived onsite for refrigerator with roller wheel issue. Upon inspection I found the left roller broken into pieces and scratched the floor. I lifted the unit and replaced the roller cab. The unit is working as designed at this time. Job complete.
Near Andice, TX 78628
Kayman
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for refrigerator making weird noises. Upon inspection I found the diffuser making a loud scratchy noise and not cycling off just a constant noise. The customer also advised me that food in the RC often freezes. I replaced and tested the diffuser. The unit is now working as designed and the diffuser is quiet. Job complete.
Near Austin, TX 78732
Brandon
Job Details: 12/23/2020
WASHER WHIRLPOOL MVWB865GC0 "Arrived on site for customer complaint of unit not finishing cycle, found unit would not spin correctly due to tub and gearcase being out of round. ; ordrng 1 W10868473 (Gearcase) and 1 W10586079 (Basket) and 1 Cnote (Office to reschedule)"
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/23/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for HANDLE HAS COME OFF- SCREW IS MISSING ON THE RIGHT SIDE - PRE-ID HandleRemoved oven door and found screw still lodged inside door housing. No part needed to complete repair. Re-secured the screw to handle and put oven door back together. Handle is no longer loose and the door opens and closes as designed.
Near Round Rock, TX 78665
David S
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site to install previous diagnosed part. I removed the failed freezer light and replaced with new. All the lights are now working.
Near Austin, TX 78731
Kevin
Job Details: 12/23/2020
OVEN KITCHENAID KEBC208KSS0 "Arrived on site and inspected ovens and found center blower is screeching above 400 degrees. Recommended replacing both blowers
Near Georgetown, TX 78633
David Z
Job Details: 12/23/2020
WASHER LG WM3570HWA "Arrived on site to diagnose washer leaking when in use. Performed diagnostic on unit with lid off. When unit went to fill it started squirting water from one of the fill hoses. Found hose had a leak from rubbing against the vent hose. Ordering necessary hoses. They asked if I could patch their existing hose in the meantime. Applied a bead of silicon and wrapped in duct tape as a temporary measure until hoses come in. Office to schedule when parts available. ; ordrng 1 MEJ62524901 (HOSE) and 2 MEJ62524902 (HOSES)s"
Near Georgetown, TX 78633
Tommy
Job Details: 12/23/2020
OVEN WHIRLPOOL WOC54EC0HS01 Arrived onsite for unit not keeping time. Upon arrival found unit had good voltage but UI was changing times. Replaced UI and tested. Spoke with customer about connecting to WiFi. Job Completed.
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 Arrived onsite to install previously diagnosed parts. I installed the motor bracket and connector. I put a light in the ice chute and I could not see any light shining through the unit is working as designed at this time. Job complete.
Near San Marcos, TX 78666
Andrew
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site to test unit for not starting operating. Found control board was receiving power but not putting power out. Replaced control board, tested unit, unit works good. No error codes present. No leaks detected. Job complete."
Near Georgetown, TX 78628
Lou
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=12 degrees (without fan on) and RC=36 degrees. I placed the unit in diagnostics and ran test 56=E5. Ran test 57 and the IM harvested. Ran test 45 and water dispensed into the IM tray. I removed and replaced the ice maker and cycled power the unit. Tested the ice maker and it’s operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
David S
Job Details: 12/23/2020
WASHER WHIRLPOOL MVW7232HW0 "Arrived on site for f0e9. I inspected the unit and work area. I found error codes f0e9, f0e5, f1e2. I inspected the rotor stator and found everything installed properly. I ran a DLMS Calibration. I than ran a diagnostics cycle and found the unit working as designed. I found the water lines lose on the inlet valves at the wall. I tighter the hoses down. Job complete. No water leaks detected."
Near Georgetown, TX 78628
Paul
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Helper Complete
Near Volente, TX 78641
Kayman
Job Details: 12/23/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for refrigerator with led lights out. Upon inspection I found all the top RC lights out and the FC light out. I will need to order the led driver and light modules and return for repair. Ordering Inverter box (W11368839) led modules (W11462342) ; ordrng 1 W11368839 (INVERTER ) and 8 W11462342 (MODULE)s
Near Austin, TX 78728
Wesley
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite for customer concerned about vent location and floor. Assured customer that bottom vent in’s normal and the flooring is rated for vent warmth. All checks good. Unit is operating as designed. Advised customer on care.
Near Austin, TX 78737
Jacob
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer wanting bellow replaced because of mold. Looked at bellow. Ordered part. Need authorization before returning. Office to reschedule ; ordrng 1 W11106747 (bellow)"
Near Round Rock, TX 78681
David S
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the evaporator fan not working when I arrived. I power cycled the unit and found it going through a defrost cycle. Inlet the unit finish and found the evap motor coming on and working. I found a partial frost pattern on the freezer evap. I ran a temp test and found the freezer on,y getting to 20. I suspect a sealed system issue. I spoke to the customer and they said they would monitor it and if it didn’t get back down to zero degrees.
Near Austin, TX 78739
Robert
Job Details: 12/23/2020
DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of not starting. Found the fuse open. Replaced fuse and test.
Near Austin, TX 78733
Leonardo
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replaced adjusters. Replaced adjusters test unit and unit test good job complete.
Near Pflugerville, TX 78660
Matthew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL MDB7749SBM2 Arrived onsite for dishwasher with burning smell. Upon inspection found significant burn marks on control board and wiring harness. Will need control W10595568 and harness W10871222 replaced. Once replaced will know if other parts are necessary. May need to have control panel on hand. Notified customer that quote could change pending ability to test for any other issues.
Near VLG O THE HLS, TX 78738
Chase
Job Details: 12/23/2020
OVEN KITCHENAID KOST100ESS03
Near Austin, TX 78748
Robert
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW5700XW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and found code for long fill time. Tested valve and found low water flow. After replacement test operation. No leaks detected at time of service.
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking. Upon inspection I found dry water trails only under the inlet valve. No other visible evidence of water leakage. I ran a diagnostics cycle and found the valve building up moisture on the outside near the screw threads allowing water to drip. I found the water line was over tightened onto the valve. I can see the joint on the water line looked rusty as if it had leaked as well. I replaced the water inlet valve and tested the unit. I did not detect any leaks after replacing the valve but advised that the water line may still have a small leak and to monitor the unit.
Near Austin, TX 78748
Luis
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site for water leaking. Found water leaking between fill tube and valve,diagnosed fill tube not fully inserted to valve,installed fill line correctly to valve,ran icemaker through a fill cycle passed no leaks"
Near Cedar Park, TX 78613
Lou
Job Details: 12/23/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site to inspect washer stopping mid-cycle. Upon further inspection, I placed unit in diagnostics showing error code F7E1. Cleared the code and attempted to calibrate. Calibration stopped midway and unit shut off. I tested the capacitor, actuator & motor and all appeared to be good. I tested continuity to the harness from the control to actuator and found the harness with no continuity. I am ordering the lower harness and control and will return with all screened parts. Unit left unplugged for safety. No water leaks observed during service. Office to schedule return service.; ordrng 1 W11095106 (harns-wire) and 1 W11116592 (cntrl-elec)"
Near Taylor, TX 76574
Andy
Job Details: 12/23/2020
RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating. Tested and inspected unit and found failed fuse and damaged harness. Ordering needed parts. Left unit unplugged and instructed customer not to plug in or use. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11458879 (HARNESS ) and 2 WP3196548 (fuse-thrml)s
Near Burnet, TX 78611
Cliff
Job Details: 12/23/2020
RANGE WHIRLPOOL WFC150M0EB4 Arrived on site to diagnose a range With a burner that has caught fire. Tested unit and found food soil and debris in drip pan overheated causing issue. Replaced burner and advised on procedure to remove drip pans for cleaning. No further repairs are needed and all is working properly at this time.
Near Austin, TX 78751
Richard
Job Details: 12/23/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for the washer not washing. Ran diagnostics and found no error codes. Ran automatic diagnostics and all functions tested good and no leaks detected. Could not find any issues with washer at this time.
Near Austin, TX 78724
Matthew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL ADB1400AGB3 Arrived onsite to replace previously diagnosed parts. Replaced retainers. Unit is functioning properly. Job complete
Near Elgin, TX 78621
Andy
Job Details: 12/23/2020
DISHWASHER FRIGIDAIRE FBD2400KB12B Arrived on site for dishwasher not draining. Tested and inspected unit and found garbage disposal knockout for drain line not knocked out. Knocked it out and reconnected drain hose and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance.
Near Lakeway, TX 78734
Brandon
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDPM604KPS0 "Arrived on site for customer complaint of long drain error code, found unit was not draining properly, ordering drain pump. ; ordrng 1 W11412291 (Drain pump) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78748
Robert
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on call for complaints of leaks. Found loose connection at hose. Reconnect and test.
Near Pflugerville, TX 78660
Matthew
Job Details: 12/23/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for range door popping off. Upon inspection found faulty glass door. Will need to order and replace outer glass door assembly W11176456. Office to reschedule ; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Near Bertram, TX 78605
Cliff
Job Details: 12/23/2020
WASHER MAYTAG MHW6630HW0 Arrived on site to diagnose a washer that is leaking. Tested unit and found dispenser leaking during Phil. Replaced dispenser assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Hutto, TX 78634
David S
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer leaking. I inspected the unit and work area. I found fault code f7e8, f7e9, F8e1, f2e1. I inspected the water lines and found the water level sensor line had backed out enough to leak. I reseated the line and used a hose clamp to hold it in place. I ran a diagnostics cycle and found the water valves not opening up all the way causing the long fill error. The water valve will need to be replaced to fix this issue. The office will reschedule when we have an eta on the part. ; ordrng 1 W11173597 (housing)"
Near Georgetown, TX 78633
David Z
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW8500SR00 "Arrived on site to diagnose washer that is throwing F22 code for latch error. Put unit in manual test mode to try latach and it just errored out. Customer has already replaced the latch and issue persists. Next step is to replace the CCU control.
Near The Hills, TX 78738
Robert
Job Details: 12/23/2020
WASHER WHIRLPOOL WFW9151YW00 Arrived on job for complaints of error code. Found the latch is good and the control will need to be replaced.
Near Round Rock, TX 78681
David S
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnose parts. I gained access to the main control and I replaced with new. I powered the unit back on and tested the unit. It is working as designed. Job complete.
Near Manor, TX 78653
Andy
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV04 Arrived on site for refrigerator not cooling. Tested and inspected unit and found compressor and fans running. Found very poor frost pattern. Did amp draw and found compressor pulling 0.67 amps. Did SS pre check. Unit will need SS repair. Ordering needed parts. 2 hour job. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LOCKRING (LOCK RING ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)
Near Leander, TX 78641
Lou
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH32519HV "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating, I removed and replaced the magnetron, capacitor and diode and tested. Unit is operating as designed.
Near Austin, TX 78746
Kevin
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site and replace control board diagnosed on previous visit, after replacement counter light is working properly. Took one picture, job complete"
Near Austin, TX 78729
David Z
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL KDFE104HBL0 Arrived on site to diagnose dishwasher that was constantly running when using delay start. Customer informed me that they used delay start and ran before bed. They woke up several times and unit was running 4+ hours. Replaced control to remedy. Normal functions are working as designed. Customer will follow up if issue repeats. Call complete.
Near Austin, TX 78748
Luis
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool. Powered u it on found evaporator fan not running diagnosed a defective fan motor,installed a new fan motor powered unit on fan powered on. ; used 1 WP2315539 ( Fan motor) from stock"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/23/2020
ICE MACHINE WHIRLPOOL KUIX535HPA00 Arrived on site to install previously failed pump. Removed pump and installed new pump. Ice maker is draining as designed. No leaks detected. Job completed.
Near Austin, TX 78724
Matthew
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL ADB1400AGB3 "Arrived onsite for dishwasher not washing. Put unit in diagnostics and found F4E3 motor loose connection. Upon inspection found loose connector. Restored connection, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Leander, TX 78641
Kayman
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to install previously diagnosed parts. Upon arrival I found the unit in full bake at 350 F I advised that I will not be able to pull the unit and do the repair while the oven is heated. ; O-emld tckt
Near Austin, TX 78727
David Z
Job Details: 12/23/2020
DRYER MAYTAG MEDE200XW1 Arrived on site to diagnose dryer making an awful screech. Screech persists all the time. Disassembled unit and found the belt pulley was seizing and screaming. Replaced pulley and retested. Unit is now silent. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 12/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven for not heating, upon inspection found the igniter not glowing, checked for part and found the replacement part broken. Ordering new one. Office to reschedule ; ordrng 1 W11176454 (IGNITER )"
Near Austin, TX 78729
Wesley
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived onsite and ordering ui for f2e2 as no function and replacing main control did not repair. Advised customer accordingly. Office to reschedule. ; ordrng 1 W11028325 (housing-ui)
Near Austin, TX 78737
Leonardo
Job Details: 12/23/2020
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit not heating. Found bad tod, replaced tod test unit and unit test good job complete
Near Austin, TX 78750
Wesley
Job Details: 12/23/2020
WASHER MAYTAG MVWB835DW5
Near Niederwald, TX 78640
Jacob
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH31017HS Arrived onsite for unit giving error code F1E6. Unplugged unit and plugged the unit back in. Error code went away. Tested unit. Unit is not heating. Ordered parts. Office to reschedule.; ordrng 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (diode) and 1 W11493410 (MAGNETRON )
Near Round Rock, TX 78664
David S
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for fridge not making ice. I inspected the unit and work area. I found the unit not dispensing water either. I inspected the wiring and found it all connected properly. I found the water valve at the wall turned off. I turned the water back on. I tested the unit. It is now dispensing water, and and filling the ic maker. Job complete."
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/23/2020
OVEN WHIRLPOOL WEE510S0FV2 Arrived on site to install previously diagnosed parts. Removed harness and installed new harness. Removed old control and installed new control. Placed oven in broil and it still didn’t begin broiling. Checked broiler element and it was faulty. Replaced broiler element and put oven in broil. Oven began heating as designed. Job completed.
Near Austin, TX 78726
Justin
Job Details: 12/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ "Arrived on site for dishwasher that was leaking from the front. Upon arrival customer stated they just had a plumber out to change the waterline to the dishwasher from a copper line to a stainless mesh line. Upon inspecting the unit I found a small leak coming from the elbow on the water line(pictures in SD). Put unit into test mode and observed any other leaks, no other leaks detected. Advised customer to reach back out to plumber with findings. Call complete."