We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Uhland, TX 78640
Scott
Job Details: 12/30/2022
Arrived on site for unit missing trim on control panel. Found customer mistook oven vent for trim and was missing from other side of control panel. Instructed customer on oven vent . No gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Matthew
Job Details: 12/30/2022
Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Found voltage to ice maker good. Forced harvest and ice maker not responding. Replaced ice maker. Tested unit and unit is functioning properly. Completed harvest and fill. No leaks present at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near San Marcos, TX 78666
Scott
Job Details: 12/30/2022
Arrived on site for oven not heating . Found red wire on harness had burned out at connector at block . Repaired wire with new terminal connector. Ran preheat . Oven is now heating properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near San Marcos, TX 78666
Scott
Job Details: 12/30/2022
"Arrived on site ,installed light ,switch and icemaker. Light is coming on and responding to switch commands . Ran IM harvest all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Round Rock, TX 78664
Cliff
Job Details: 12/30/2022
Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly broken and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Pflugerville, TX 78660
Cliff
Job Details: 12/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced evap fan and light bulb. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Kyle, TX 78640
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for damaged front panel. Found damaged and replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78737
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS04
Near Austin, TX 78748
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for no display. Test unit and found and fuse. Replaced fuse at no charge under 1 year warranty test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Kyle, TX 78640
Leonardo
Job Details: 12/30/2022
Arrived on site to test unit for door handle hanging. Test unit and found missing screw on right side. Replaced screw and installed new screw to handle test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Kempner, TX 76539
Tyler
Job Details: 12/30/2022
"Arrived on site for washer not completed cycles. Upon arrival confirmed issue and found f7e4 in diagnostics.after inspection of rotor, stator and slider and verified parts integrity I then found cause of failure was control not sending any power to motor. Replaced control and found unit could cycle through all settings in normal operation as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 12/30/2022
"Arrived on site to test unit for not completing cycles, found cam melted. When idler retention bolt removed cam slid right out. Called Techline and was advised engineers working to correct issue but recommend to have customer contact customer service for further details. Was advised unit would be sent for review. No leaks detected. Job complete. SR#7735396404"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Belton, TX 76513
Jonathan M
Job Details: 12/29/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer also stated that beyond the washer not completing cycles, the unit is making screeching sounds when spinning. Ran unit through diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested both valves and found both valves pulling insufficient water. Filled up the basket a third of the way up the basket and attempted to drain out and did not find any siphoning conditions. Round the unit there an auto test in the unit ran as designed. I did hear the belt slipping on the cam causing the screeching issue. Ordering the cam and belt and will return with the water valve and control. The office will need to contact the customer about a return date due to limited parts availability. ; ordrng 1 W10721967 (Splutch Assembly) and 1 W11239857 (Belt) and 1 W11038689 (Valve assembly) and 1 W11417466 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manor, TX 78653
Joe Z
Job Details: 12/29/2022
Arrived onsite for F8-E4 error code. Upon arrival unit is beeping with F8-E4 error code. F8-E4 is for open float switch. Inspected switch and found drip pan with water. Ran normal cycle and cannot find leak. Noticed water mark on drip pan from under fill valve. Uploaded pic on SD. Cleared water from pan and cleaned water marks. Water valve may be leaking intermittently. Ordering water fill valve. Office to reschedule ; ordrng 1 W11434044 (Valve)
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Lakeway, TX 78738
Scott
Job Details: 12/29/2022
Arrived on site for chiller flashing error codes and cabinet getting hot again . Customer had unit running hours prior to visit . Cabniet was cool and temp checks normal. Customer had video of error. Reordering control and fan . Call to set return ; ordrng 1 W10782254 (Cond fan) and 1 W10782230 (Fan) and 1 W11296649 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Hutto, TX 78634
David Z
Job Details: 12/29/2022
"Arrived on site to follow up on washer that was making noise and now walking / banging. Found the fluid ring on the basket was separated and sliding. Unit needs a new basket to resolve. Ordering basket. Office to schedule, freight shipped part. ; ordrng 1 W11513243 (Basket)"
We serviced a
GE OVEN
Model JT3500SF3SS
Near Austin, TX 78759
Vincent
Job Details: 12/29/2022
"Arrived on site to install parts ordered by previous tech. I tried to pull unit out but I was not able too. They had a custom cabinet built around it and its got nails and screws around the chassis that went though the wood into the metal of cabinet. I was unable to pull unit out, previous tech never pulled it out. Customer will have to reschedule to make the unit available for us to work on it. ; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Andice, TX 78628
Maurice R
Job Details: 12/29/2022
"Arrived onsite for dent in oven door. On inspection found that the oven model # was wrong, corrected the # and order the correct door.; ordrng 1 W11600322 (Oven door) and 2 W11617225 (Screws)s"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details: 12/29/2022
Arrived on site for washer not removing water from dispenser drawer. Upon arrival confirmed issue and found all dispenser cups filled with water. Found inlet valve failing and replaced valve/dispenser housing asm. Found cycle on cups on drawer loose and will need office to reschedule once availability of part is known.; ordrng 1 W11400157 (Drawer)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near New Braunfels, TX 78130
Kevin
Job Details: 12/29/2022
"Arrived on site and inspected washer and found gear case is leaking oil, took pictures. Attempted to remove wash plate and it will not separate. Customer will contact the office if they wish to continue with repair
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near New Braunfels, TX 78130
Kevin
Job Details: 12/29/2022
"Arrived on site and found control panel is unresponsive, replaced it and control board and dishwasher is now working properly and completed a diagnostic cycle, no water leaks detected. Also found drain hose connector to garbage disposal is being shared with a RO system explained why this should not be installed at his way, job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near New Braunfels, TX 78132
Matthew
Job Details: 12/29/2022
"Arrived onsite for washer not completing cycle and making noise. Upon arrival inspected unit. Put unit in diagnostics and found stored error code F3E2 inlet faulty, f7E9 locked rotor. Tried spinning basket by hand and could hear lower drive components grinding. Inspected underneath unit and found oil leaking from gearcase. Also found worn stator and rotor. Had decided if over a certain amount would replace rather than repair."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78664
Paul
Job Details: 12/29/2022
Arrived onsite for a range with the oven not heating. I found the oven gas valve coil open and not passing neutral to the ignitor. I replaced the valve and tested the oven. All is working as designed. There were no gas leaks present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS05
Near Bertram, TX 78605
Maurice R
Job Details: 12/29/2022
"Arrived onsite for previously diagnosed parts. Installed the water inlet valve, tested unit and water is now dispensing. Informed customer that it will take up to 48 hours to get a full ice bin. No water leaks detected
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78738
Scott
Job Details: 12/29/2022
"Arrived on site for no power dishwasher . Found dishwasher dead . Outlet is getting proper voltage . Checked and found wires at terminal block has slipped out of screw . Properly installed power cores ,unit is powering up. Ran diagnostics and no error codes . No water leaks detected. Job complete"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Austin, TX 78731
David S
Job Details: 12/29/2022
"Arrived on site for washing machine leaking. I I inspected the unit and work area. I found the inlet valve split open from the freeze. I installed the new water valve and ran a diagnostics cycle. I found the unit working as designed. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Austin, TX 78746
David S
Job Details: 12/29/2022
Arrived on site for the fridge not cooling. I inspected the unit and work area. I found the UI not responding or lighting up. I tested voltage to the control and found 120 vac. I tested voltage from the control to the thermistors and found none. The control is shorted and not sending power out. I installed the new control and programmed it. I entered diagnostics and confirmed all components are working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Paul
Job Details: 12/29/2022
Arrived onsite for a dishwasher leaking water from underneath it. I found no errors codes stored in the control. I found the float switch drip pan installed upside down and the brass elbow adapter only hand tight at the fill valve causing the leak. I took a pic of both. I tightened the fitting and stopped the leak. I corrected the installation of the drip pan. There were no other water leaks present . Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78727
Vincent
Job Details: 12/29/2022
"Arrived on site for range, inspected unit and work area. Customers complaint was inner glass shattered. Replaced glass and tested to make sure the oven sensor is reading correctly. Unit is now operating as designed and no leaks where observed . Job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Austin, TX 78660
Paul
Job Details: 12/29/2022
Arrived onsite for a dryer not heating. I found the dryer working as designed. The issue is there was lint blowing out of the back of the dryer because the vent hose came off at the dryer. The vent hose is also ripped where it connects to the house and it is to short to cut off and reconnect.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Maurice R
Job Details: 12/29/2022
"Arrived onsite for cooktop burner not staying on when set to,simmer. On inspection the burner would go out when set to simmer. I found debri in the orifice. Clean the orifice out in retested the burner. Now the flame does not go out when set on simmer. Informed the customer how to fix the issue for next time. No gas leaks detected
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78717
Paul
Job Details: 12/29/2022
Arrived onsite for a refrigerator not dispensing ice. I found that foam in the center divider liner had swelled and unclipped the electrical molex connector not allowing voltage to the auger motor. I removed the extra foam and clipped the molex connector in correctly. I tested the auger motor and the unit is dispensing ice properly. There were no water leaks present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78729
Vincent
Job Details: 12/29/2022
"Arrived on site for range, inspected unit and work area. Customer complaint was oven not heating. Tested unit and there was no gas flowing. Pulled unit out and found the oven shut off was set to the off position at the regulator. Flipped the valve to the on and tested. Unit is now operating as designed. No leaks where observed. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Buda, TX 78610
Leonardo
Job Details: 12/29/2022
Arrived on site to test unit for breaker tripping. Test unit and customer had not use the breaker for 4-5 days and the breaker still tripped. Ran unit and unit did not tie breaker advised customer to get to check the breaker. Called Techline and Techline agreed its not the unit tripping the breaker. Sr#7735380189
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW3
Near New Braunfels, TX 78132
Andrew
Job Details: 12/29/2022
Arrived on site and replaced previously diagnosed drawer and detergent pump. Unit working as designed. No leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 12/29/2022
"Arrived on site to inspect dryer no power. Upon further inspection, I tested the voltage at the outlet and got 0V. Checked the breaker at the box and found he GFCI breaker tripped. Reset the breaker and tested the unit and it is operating as designed. Customer advised that they were having power outages during the recent freeze. I recommended they contact their builder and advise them of the outages and check/replace the breaker. No lint observed job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Georgetown, TX 78626
Lou
Job Details: 12/29/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found dye/refrigerant at the back right corner the unit. Pulled the unit out and found the UV dye drier had leaked. I removed and replaced the dye drier and vacuumed the system. Installed 4.27oz of R134a refrigerant and monitored pressures. Unit held pressures and is cooling. No water leaks observed , job completed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Georgetown, TX 78628
Lou
Job Details: 12/29/2022
"Arrived on site to inspect washer leaking water into the tub. Upon further inspection, I found the unit with the water turned off. As soon as I turned the hot water on, water began to flow into the tub. I turned the water off and removed the control panel and found water on the floor and had run down the back panel of the unit. I found the hot valve solenoid had popped off (photo). I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Georgetown, TX 78633
Lou
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control, gearcase, cam, drive belt and motor failures, I removed and replaced all parts and calibrated the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed, job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106.5113321
Near Georgetown, TX 78633
Lou
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the filter head leaking and the reservoir frozen, I was to remove and replace both parts. When I removed the filter housing, I found both water lines were cracked. I placed the reservoir in s hot water and was able to get the ice out. I removed and replaced both water lines and the filter housing and tested the unit. Unit is operating as designed. No water leaks observed , job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
David Z
Job Details: 12/29/2022
"Arrived on site to diagnose refrigerator that had flashing lights, and is not dispensing water or ice. Found the pantry co was unresponsive. Found deli control shorted, and a broken wire in the deli harness. Repaired broken wire and replaced deli control. Advised customer that if wiring repair does not hold, we can replace the harness.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Round Rock, TX 78665
David Z
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed parts to resolve frozen over refrigerator evaporator. Installed new fan scroll, UI and freezer top light. Tested unit and verified all working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cedar Park, TX 78613
Gerry C
Job Details: 12/29/2022
"KRMF706ESS01 Arrived to inspect unit after defrost. I found all functions of the machine returned to normal after the customer defrosted for 48 hours. There was no remnant ice within the evaporator and all functions were present. Operational test good, no leaks observed
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Cedar Park, TX 78613
Kimo
Job Details: 12/29/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control and drain pump. Upon testing I found that the drain new pump would not come on. Upon further testing with My multimeter I found that the harness when bad. Too much resistance. I installed new harness with control and pump.. and tested unit and found unit operating as designed job complete. No leaks"
We serviced a
MAYTAG OVEN
Model CWG3100AAS
Near Taylor, TX 76574
Cliff
Job Details: 12/29/2022
Arrived on site to replace previously ordered parts for oven. Found new control not the right one for this model. Repaired soldering on original control and tested unit. All is working properly at this time. Advised customer only 90 day warranty on control repair
We serviced a
KITCHENAID MICROWAVE
Model KEMC307KBL02
Near Leander, TX 78641
Kimo
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed parts. Upon arrival I installed new switch and found that the door Message did not go away, Upon further inspection, found that the 20 amp and the bus fuse where both blown, they were not on the first visit. I installed new fuses and tested unit and found unit operating as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Georgetown, TX 78633
Lou
Job Details: 12/29/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker, dual valve failures and the ice maker divider being damaged, I removed and replaced the dual valve and divider. I found the ice maker operating as designed as the ice bin was completely full. Also removed and replaced the RC module due to it beginning to fail. Tested the unit and it is operating as designed.No water leaks observed, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78702
Wesley
Job Details: 12/29/2022
Arrived onsite for not draining and found unit drain pump obstructed by a wire tie. Removed obstruction and unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78730
David S
Job Details: 12/29/2022
"Arrived on site for fridge not cooling properly. I spoke to the customer and found out he power cycled the unit and found it working properly afterwards. I entered diagnostics and found no fault codes. I tested the thermistor from the UI and found the, all in range and reading properly. I tested the defrost heater and found it working. I found the gaskets in good condition. I advised the customer that the unit is working properly, and offered suggestion on what areas to leave some space in for better air flow in the unit. The customer paid the diagnostics fee with credit card.
We serviced a
KITCHENAID RANGE
Model KDRU783VSS03
Near Austin, TX 78730
David S
Job Details: 12/29/2022
Arrived on site to install previous diagnose part. I installed the new switch membrane. I cleaned the glass and display on the UI. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Temple, TX 76502
Jonathan M
Job Details: 12/29/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the main control and round the unit up to a 350? cycle bake. Found everything turning on an operating as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Temple, TX 76502
Jonathan M
Job Details: 12/29/2022
Arrived on site for a washer that is leaking. Inspected unit and work area. My customer advised of the unit which water all over their floor when they were washing some bedding material and had cause the sink next to it to fill up with water as well. Ran the unit through an auto test and found the unit working as designed until it got to the drain portion of the cycle. Found that the standpipe at the wall was backing up and overflowing leaking water onto the floor and causing the sink next to the washer to fill up with water as well. Did explain to the customer that the issue is not with the washer but with their drain pipe being clogged. Advised the customer that they will need to fix their draining issue for full resolution. Call complete.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Temple, TX 76502
Jonathan M
Job Details: 12/29/2022
"Arrived on site for a dryer that is not turning on. Inspected unit and work area. Check voltage at the terminal block and found 36.7 V from line 1 to neutral, 120 V from line to the neutral and 90.1 V going from line 1 to line 2. Went to check voltage at the plug and found the unit turn on. Found arcing going on inside of the plug potentially causing the issue. The customer also explained that the timer was not advancing prior to the no power issue. Did verify the timer would not advance when I was able to get the unit to start. Found the timer itself was bad. Replaced the timer and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78731
David S
Job Details: 12/29/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. The customer showed me a video of the unit leaking out the door. Inspected the interior of the door and found water splashing out. I inspected the bottom door seal and found it in good condition. I inspected the lower spray arm and found it split spray water where its not supposed to. I installed the new spray arm. I tested the unit and found everything cycling properly.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Kyle, TX 78640
Joe Z
Job Details: 12/29/2022
"Arrived onsite for broken agitator. Upon arrival inspected unit and found agitator tube is fractured and separated from base of agitator. Need to replace agitator.Removed agitator and installed new agitator. Ran diagnostics and there are no saved error codes. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS01
Near Kyle, TX 78640
Leonardo
Job Details: 12/29/2022
Arrived on site to test unit for no power test unit and found correct voltage. Will need new control and console.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Austin, TX 78739
Scott
Job Details: 12/29/2022
"Arrived on site ,replaced gearcase ,clutch , stator ,slider , wash plate . Ran load calibration and test wash all checked normal. No water leaks detected . Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78132
Kevin
Job Details: 12/29/2022
"Arrived on site and inspected dishwasher and found there is no power showing on display. How are is good at terminal block removed front panel to inspect control board
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Cedar Park, TX 78613
Gerry C
Job Details: 12/29/2022
"Arrived to inspect no power. I found the foam block above the upper cooling fan appeared to be incorrectly placed during manufacture and after time, it fell and was drawn into the blower, stopping upper blower rotation and subsequent cooling. I found the thermal fuse open and after removing and replacing, the unit would not power up. I verified both L1 and L2 to the expected contact points and did find 32.6 and 12.7 VDC at the connector for the UIs VFD at points 1-7 and 1-8, respectively. None of the MFG documentation listed the voltages for the UI and I elected to contact the technical assistance line, MFG tech Steve,SR#7735385509. I advised the of the initial findings and that there were no low VDC voltages published, required to diagnose the no power issue as being the main control or the UI. The tech contacted engineering and they could not provide the required documentation. The MFG tech recommended replacing the user interface and the main control. Due to the voltages found, I suspected the UI to be the issue. The customer is going to discuss with family members and may contact the MFG due to fears of other issues, and will contact us if they elect to have us instal the UI.
We serviced a
GE OVEN
Model JT3000SF5SS
Near Round Rock, TX 78665
David Z
Job Details: 12/29/2022
Arrived on site to reinstall oven door. Found tabs were not locked into the door. I was able to reset them and get the door reinstalled. Door did not have to be disassembled. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78741
Scott
Job Details: 12/29/2022
"Arrived on site , replaced suspension gearcase ,slider , clutch . Ran diagnostics all checked normal. No water leaks detected at time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Round Rock, TX 78665
David Z
Job Details: 12/29/2022
"Arrived on site to diagnose refrigerator not making ice. Cycled icemaker and found it cycles, but never calls for water. Tried to jump the terminal to run the valve, and icemaker shorted / shot sparks. Unit needs a new Icemaker and Valve due to short. Replaced icemaker and Valve. Cycled unit and verified all working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78729
Vincent
Job Details: 12/29/2022
"Arrived on site for washer, inspected unit and work area. Customers complaint was over the freeze the washer started to leak. Tested unit and found no leaks anywhere. I explained to customer its possible the drain line was frozen and when the machine tried to drain it back up and overflowed. Unit is now operating as designed and no leaks where observed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78759
Vincent
Job Details: 12/29/2022
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was during the freeze unit started leaking. Inspected unit and found the main valve busted. Customer also informed me that the unit has been leaking water inside for a while. Inspected and found the RC drain tube clogged.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Austin, TX 78731
Vincent
Job Details: 12/29/2022
"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was icemaker stayed in the twisted position. Tested unit in diagnostics and found that the ice maker was not responding. Inspected the wiring in the door hinge and found 5 broken wires. repair wiring by soldering wires no leaks where observed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78727
Gerry C
Job Details: 12/29/2022
"WRV986FDEM01 Arrived to inspect no cool. I found the unit was not cooling and tapping the system revealed 4 of vacuum after the system was balanced and 19 of vacuum with 71 psi while running and after settling for 10 minutes. I exposed both evaporators and found no signs of leaks or dye. The back of the unit had evidence of a cabinet cold spot two inches below the control board cover, at the right lower corner. The appearance of the evaporated condensate was more recent in appearance and the cabinet was not corroded, but the amount of internal cabinet cooling must have been substantial due to the size of the affected area and amount of condensate that had ran down the back of the unit and onto the lower unit cover. I contacted the MFG tech line and spoke with tech Andrew. I advised of my findings and was given file #7735380595 The tech agreed with my findings, but due to MFG constraints, had to require pressure testing. I isolated the suspected affected section and found no issue at 140 psi. I elected to isolate the Yoder and found a leak and contacted the MFG a second time. I spoke with tech Adrian and advised the yoder isolation showed 6 psi of drop in 5 minutes. The unit has been submitted for review and the customer will be contacted for further instructions. No leaks observed
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Austin, TX 78757
Vincent
Job Details: 12/29/2022
"Arrived on site for microwave, inspected unit and work area. Customers complaint was no heating. Tested unit and it was snot heating. Pulled unit out from cabinet and found that the was plug was directly in the middle of the cavity and when the unit was installed is bending the plug and causing it not to have the correct voltage when in use for mag to activate. Advised customer to move outlet and run the plug t it. Unit is operating as designed at this time. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Hutto, TX 78634
Cliff
Job Details: 12/29/2022
Arrived on site to diagnose a dishwasher that has unusual odor. Found loose connection at pump causing damage to wiring. Repaired wiring and tested unit. Found all is functioning properly at this time and no leaks were found
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pflugerville, TX 78660
Cliff
Job Details: 12/29/2022
Arrived on site to replace previously ordered parts for washer. Replaced cam and control and tested unit. Found all is functioning properly at this time and no leaks were found
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Round Rock, TX 78664
Cliff
Job Details: 12/29/2022
Arrived on site to replace previously ordered parts for washer. Replaced clutch and slider and tested unit. Found all is functioning properly at this time and no leaks were found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA88FIHZ00
Near Round Rock, TX 78665
Cliff
Job Details: 12/29/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice. Found wiring at fc hinge broken and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found
We serviced a
WHIRLPOOL DRYER
Model CET9100GQ2
Near Austin, TX 78704
Wesley
Job Details: 12/29/2022
"Arrived onsite and found unit not drying because it could not exhaust due to slinky duct which had filled with water blocking all airflow. Removed water, determined that the the dryer would exhaust that far after water removed, advised that the unit should have the duct cleaned by building maintenance to repeat poor airflow symptom. Advised on findings and repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Austin, TX 78751
Wesley
Job Details: 12/29/2022
Arrived onsite for no cool complaint and found refrigerator operating as designed . Customer had experienced soft ice cream and thawing food at one time and hi freezer temp. Advised customer that if pattern occurs control may be shorting.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Canyon Lake, TX 78132
Kevin
Job Details: 12/29/2022
Arrived on site and inspected washer found drain pump catch is Full of pocket debris after clearing. Washer will complete by diagnostic cycle. Customer says clothes are hot when cycle completes and found waterlines are swapped. After collecting ran a quick wash cycle and it completed properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Marion, TX 78124
Kevin
Job Details: 12/29/2022
"Arrived on site and replaced control panel diagnosed by previous technician, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Kevin
Job Details: 12/29/2022
"Arrived on site and inspected refrigerator and found no ice production, found water fill tube is frozen, took one picture. Used steamer to clear ice and then cycled icemaker oh and its cycle properly and Filled with water, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Seguin, TX 78155
Kevin
Job Details: 12/29/2022
"Arrived on site and found saved error code for basket speed fault, Ran all functions in manual diagnostic cycle and did not find any issues. Inspected gear case assembly and did not see any issues. Took picture. Ran automatic test cycle and it passed, ran calibration cycle and this also passed. Sound basket and tub are not centered properly used leveling feet to correct this. This may have been causing unbalanced loads. Discussed correct loading for this model and correct detergent usage to Minimized unbalanced loads, job complete"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near San Marcos, TX 78666
Matthew
Job Details: 12/29/2022
Arrived onsite for washer leaving clothes wet after every cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code F7E5 shifter fault. F7E6 motor fault. Found unit not agitating or spinning. Inspected underneath unit and found failed shifter and capacitor. Replaced both and tested. Unit is now functioning properly. Job complete office has cc on file.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Matthew
Job Details: 12/29/2022
Arrived onsite for refrigerator leaking. Upon arrival inspected unit. Found unit powered off and water supply off. Established water supply and power to test. Customer stated water was only visible from the dispenser area and down. Not underneath unit or on the sides. Checked water lines and ice maker. Some residual water in ice bin. No signs of leaking. Customer did mention house had a power outage around same time this occurred. Looks like ice in bin melted due to outage and dripped through the chute out of the dispenser door and onto the floor. No current signs of leaks. Customer will monitor. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near San Marcos, TX 78666
Matthew
Job Details: 12/29/2022
Arrived onsite for refrigerator compressor making noise. Upon arrival inspected unit. Found unit powered on and running. Temperature in cabinets are ideal. Monitored then put into diagnostics. Ran test four (compressor) steps 1-5. Monitored all steps and did not hear any abnormal noises. Operating noise of 3way valve and compressor are normal. Could not duplicate any issues. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Leander, TX 78641
Gerry C
Job Details: 12/29/2022
WMH78019HZ3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced both switch assemblies W11197766 and tested. The unit operated and heated as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Austin, TX 78723
Wesley
Job Details: 12/29/2022
Arrived onsite for small leak and found unit operating with bad suspension and no standing leaks from water parts or tub. Replaced suspension to restore function and eliminate a suspension related leak.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Bertram, TX 78605
Maurice R
Job Details: 12/29/2022
Arrived onsite for dryer making a squealing noise. On inspection found the belt pulley roller was seized up. Replaced the the roller and the wheels. Tested unit no noise anymore. Unit operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Cedar Park, TX 78613
Kimo
Job Details: 12/29/2022
"Arrived onsite for a dryer that is not heating. Upon inspection I found good power at the wall. I tested all thermistors cutoffs, and fuses. And found the all good. I checked the heating element and found that it was showing open. I visually inspected the heating element and found that it had separated. I replaced the heating element and tested the unit and found it operating as designed. Jo completed"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78730
David S
Job Details: 12/29/2022
Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the drain pump stuck and the chopper blades broken off. I replaced the drain pump and reassembled the unit. I tested it and found it working properly. Job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Pflugerville, TX 78660
Paul
Job Details: 12/29/2022
Arrived onsite for a venthood with nothing working on it. I found the control had pushed all the way into the venthood housing because the mounting screws were loose. When this happened it bent the mounting bracket not allowing the high speed fan button to slide thru the opening smoothly. I straightened the bracket and mounted the control correctly. I tested the unit and all selections are working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Liberty Hill, TX 78642
Maurice R
Job Details: 12/29/2022
Arrived onsite for icemaker not working. On inspection found E5 error on the UI test. It would not call for water or do a harvest test. Installed new icemaker and re ran the test. When I called for water it filled the ice tray. When I called for harvest the tray dumped in found home again. Informed customer to call if no ice in the morning.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Pflugerville, TX 78660
Paul
Job Details: 12/29/2022
Arrived onsite for a range to replace previous diagnosed parts. On arrival the cooktop hot light was off. I replaced the left front infinite switch and tested all the burners including the warmer. The cooktop hot light turned off on every burner after it cooled down. The unit is working as designed. I explained to the customer to pay close attention to what burners were being used if the light starts staying on again. Call complete.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near San Marcos, TX 78666
Matthew
Job Details: 12/29/2022
Arrived onsite for microwave not heating. Upon arrival inspected unit. Tested and all components are functioning except not heating. Uninstalled and disassembled unit. Found failed magnetron. Replaced magnetron and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model JUIFN15HX01
Near Woodway, TX 76712
Jonathan M
Job Details: 12/29/2022
Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised that the ice cubes were getting smaller but until they finally stopped producing. Ran the unit through diagnostics and found slow water flow coming into the unit when the unit was attempting to fill. Removed the water filter and found water pressure increase into the unit. Advise the customer that their issue is most likely with their filter and ask them if theyd prefer to buy one from me or to go to the store. The customer advised that they would go to the store. Then it is now working as designed. Cole complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Austin, TX 78741
Luis
Job Details: 12/29/2022
"Arrived on site for a defective compressor,removed defective compressor,installed a new compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Canyon Lake, TX 78133
Andrew
Job Details: 12/29/2022
"Arrived on site to test unit for bake button not responding. Verified console connected properly. Replaced console, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Austin, TX 78744
Joe Z
Job Details: 12/29/2022
Arrived onsite for ll burners not lighting. Upon arrival test unit and I can hear gas flow but cannot smell gas. Let unit purge air out. Test unit and all burners now operate as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Joe Z
Job Details: 12/29/2022
Arrived onsite for all leds out and dispenser not operating. Upon arrival inspected unit and all components operate correctly. Customer stated that several days ago he reset breaker and all leds and dispenser are operating correctly. I ran diagnostics and all test and components operate correctly. I believe that resetting the controls cleared issues. There is no repair to be made at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW06
Near Cedar Park, TX 78613
Kimo
Job Details: 12/29/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I found that the unit was in defrost mode, I installed the new control a fc thermistor. (1 thermistor) upon further inspection I found that the door seal had came loose from the top left and top relight of the door causing it to sag a bit. I reattached it and used my heat gun got the gasket to form a good seal after this I plugged the unit back in and found unit operating as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Leander, TX 78641
Kimo
Job Details: 12/29/2022
Arrived on site for a DW that is not starting the wash cycle. Upon inspection I found that the was no code stored. Upon further inspection I found that the strike was not clipping into the latch properly. I corrected this and tested unit several times and found that the unit it now operating as designed no like found. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78702
Luis
Job Details: 12/29/2022
"Arrived on site for loud compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Repair covered by manufacture sealed system warranty"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 12/29/2022
"Arrived on site for washer not starting. Upon arrival confirmed issue and found the following error codes: F6E3, f5 E1&3, f8E6. After further testing I found the ACU, ui, and lidlock all failing. Replaced all 3 parts then reassembled and tested unit. Found no leaks and unit working as designed. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Austin, TX 78704
Wesley
Job Details: 12/29/2022
Arrived onsite for oven temp concern and tested oven function and found unit is operating as designed and heating and maintain the set temp properly. Explained findings and provided advise for improved performance such as extending the preheat and regulating the temperature with a cooking stone. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Hutto, TX 78634
Cliff
Job Details: 12/29/2022
Arrived on site to diagnose a refrigerator that was not cooling properly. Found temps in fc below 5. All is working properly at this time and no further repairs needed.