We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kyle, TX 78640
Andrey
Job Details: 08/03/2022
"Arrived on site to test unit for frost buildup, customer stated that they have extended warranty will call there warranty and schedule a service job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Dripping Springs, TX 78620
Luis
Job Details: 08/03/2022
"Arrived on site for no ice and water leaking. Replaced defective drain pan on compressor,tested icemaker diagnosed a defective icemaker,replaced icemaker,ran new icemaker through a cycle water filled icemker"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Round Rock, TX 78665
Kimo
Job Details: 08/03/2022
Arrived onsite for dishwasher with a leak. Upon inspection I found that the leak was coming from the Sump&motor. I replaced it and tested the unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Round Rock, TX 78665
Kimo
Job Details: 08/03/2022
Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection I found that the connector on the water inlet valve was not properly seated. Corrected this and tested water dispenser several time and found it working as normal I cycled ice maker and found that it filled no leaks job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for oven not keeping temp/low by 25*. Upon arrival I performed several temp test and averaged the results out and got and averaged temp of 361.2*I adjusted the calibration brown slightly. Oven operating as designed. Customer then made me aware that the MW section would not heat sometimes but the turntable was work all the time. No codes stored. And the unit would operate as designed every time I tested unit. Unit operating as designed job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for a MW with error code f1e4. Upon inspection I found that the error code was there I unplugged unit and plugged it back in as per tech sheet and found no change. I replaced the control and tested unit and found unit operating as designed. The cx the brought to my attention that there is a lot of oil residue left behind even after using the vent hood. I check the vent hood and found the it had good air flow. I explained to the cx that all the oil particles out of the home because they may be heavier particles in the smoke/steam therefore they settle quicker on your microwave and cabinets and go build up overtime. Customer then mentioned that his neighbor has the same over the range microwave and they use just as much oil or more than he does and their cabinets and microwave do not have oil residue left on them. I called techline and had this documented with Robb sr#7734265330. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Georgetown, TX 78626
Kimo
Job Details: 08/03/2022
Arrived onsite for a vent hood that seems to have lost the high setting on the light switch. Upon inspection I found that wiring that brought power to the high settings on the switch was disconnected I corrected this no tested the unit and found the unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Hutto, TX 78634
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a refrigerator that is not sealing properly. Found bushing not placed correctly on hinge and replaced it in correct position. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS00
Near Lago Vista, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for built in oven, inspected unit and work area. Cx explained to me that unit would not heat up properly. I tested unit with my multimeter and probe and set unit to preheat at 350? and when it reached the desire temp it was reading 346?. I then took 3 more temps and they where all in range. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Lago Vista, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for dryer, inspected unit and work area. Installed new screen ordered. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jonestown, TX 78645
Vincent
Job Details: 08/03/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer taking to long to dry. I tested unit with vent tester and found poor air flow. I then retested with the air duck off and found it working as designed. I advised CX to get vents professionally cleaned. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Spicewood, TX 78669
Kevin
Job Details: 08/03/2022
"Arrived on site and inspected dryer and found it will run but its not heating. Inspected incoming power and found 120 V from L1 to neutral, 120 V from L2 to neutral, but 0 V from L1 to L2. Explain to customer that this is a problem with the incoming power and an electrician will be needed corrected. After doing so dryer should work properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Briarcliff, TX 78669
Kevin
Job Details: 08/03/2022
"Arrived on site and inspected dryer and found it is dented on the lower front panel. Disassembled dryer and replaced panel and dryer is now correct, Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Austin, TX 78738
Kevin
Job Details: 08/03/2022
"Arrived on site and replaced your case and motor diagnosed on previous visit, after replacement ran a diagnosticicle to confirm correct operation, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bastrop, TX 78602
Joe Z
Job Details: 08/03/2022
Arrived onsite for Oven Not Clicking - Cooktop Working . Upon arrival test unit. Oven will not preheat. All 5 cooktop burners operate correctly. Inspected ignitor and found fracture and there is no resistance. Need to replace ignitor. Replaced ignitor and test unit by preheating oven to 350. Unit heated correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bastrop, TX 78602
Joe Z
Job Details: 08/03/2022
Arrived onsite for Heating Element Not Working . Upon arrival ran diagnostics and there were No error codes. Ran diagnostics cycle and all components operate correctly. At end of cycle heater energized and pulled correct amperage. Unit is operating as designed. Noticed the rinse aid has not been used an recommended the benefits of using rinse ai. Also spoke to customer about dish placement and using hot water to start the unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bastrop, TX 78602
Joe Z
Job Details: 08/03/2022
Arrived onsite to install previously diagnosed parts. Replaced harness and cord that was provided by customer. Test unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRC25FVMS00
Near Austin, TX 78733
Scott
Job Details: 08/03/2022
"Arrived on site for fridge stop working periodically. Found burn marks under thermostat . Replaced tstat. Unit is running . No other issues found . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH0
Near Austin, TX 78733
Scott
Job Details: 08/03/2022
"Arrived on site , replaced heater . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cedar Park, TX 78613
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the evaporator cover completely frosted up and all the ice in the ice bin melted. Inspected the door gaskets and found the left corner of the bottom chassis pushed in causing a warm air gap and the gasket will not seal it. I called techline and spoke with Travis SR# 7734271156. Travis stated the frame is not repairable and advised to give the customer the file number and have then call customer service. I gave the file number and phone number to the renter of the home. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Cedar Park, TX 78613
Paul
Job Details: 08/03/2022
Arrived onsite for a cooktop with a burner not turning on and off properly and the top grates rub the cabinet. I found the center burner and cap not fitting correctly. I replaced the burner and cap. Now all burners are working properly. Mr showed me the cooktop grate on the right side hits the cabinet when trying to open it and lay it against the back wall. I explained to mr that he would have to call the builder to get this corrected. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS05
Near Austin, TX 78744
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for both ovens not turning on. Test unit and found regulator turned off not allowing gas in to the ovens. Turned regulator on test unit and both ovens preheated to 350 job complete.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Austin, TX 78745
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for right front valve not sitting straight with indicator. Removed indicator and secured it correctly and replaced knob test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 08/03/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78738
Leonardo
Job Details: 08/03/2022
Arrived on site to replace control board. Replaced board test unit and unit pre heated to 350 job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near The Hills, TX 78738
Leonardo
Job Details: 08/03/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good job complete. No leaks present at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78734
Leonardo
Job Details: 08/03/2022
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good job complete. No leaks present at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Waco, TX 76712
Tyler
Job Details: 08/03/2022
Arrived on site for ice machine needing previously diagnosed recirculating pump. Upon arrival installed required part and tested unit. Found ice machine working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waco, TX 76712
Jonathan M
Job Details: 08/03/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replace the heater. Tested the unit and the unit began to work as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Belton, TX 76513
David Z
Job Details: 08/03/2022
Arrived on site to replace heating element per SP W11540964. Installed new element and verified no water damage present. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near China Spring, TX 76633
Jonathan M
Job Details: 08/03/2022
Arrived on site for a cooktop that has knobs that are misaligned. Inspected unit and work area. Confirmed customers complaint and adjusted the manifold on two of the valves. Tested the unit in the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Robinson, TX 76706
Tyler
Job Details: 08/03/2022
"Arrived on site for refrigerator needing previously diagnosed control, thermistor and harness. Upon arrival confirmed complaint. Installed all 3 parts then reassembled and tested unit. Found unit functioning as designed. Informed customer to allow 24hrs to cool. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Temple, TX 76504
Tyler
Job Details: 08/03/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found defrost problem again. Found readings of both thermistors within range and called techline (Rc thermistor 6.6k, fc thermistor 23k) spoke with Austin sr#7734263938. Found control sending 120 to heater. Was instructed to replacedcontrol and evap harness per techline. Made repairs and informed customer to allow 24 hrs to stabilize temps. Call complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for no power. Test unit and found loose connection at junction on black wire. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 08/03/2022
Arrived on site to replace front panel and kickplate and fasteners. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78754
Joe Z
Job Details: 08/03/2022
Upon arrival found that the MW is in apartment # 223. Test unit and noticed turntable was not turning and could not hear high voltage components were not energizing. Found lower interlock has failed. Replaced both interlocks and test unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Austin, TX 78754
Joe Z
Job Details: 08/03/2022
Arrived onsite to install previously diagnosed parts. Replaced control and test unit. Control now operates correctly. Could not try water fill due to no water connections for unit. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for acting erratic and not completing cycles. Found valve was not satisfied with temps and actuator struggling to engage. Replaced control, valve, actuator and run cap. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
Vincent
Job Details: 08/03/2022
"Arrived on site for washer, inspected unit and work area. I installed previous diagnosed parts and then tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Joe Z
Job Details: 08/03/2022
Arrived onsite for Frosting in the Freezer Section. Upon arrival did not find model and serial tag. It is missing. Inspected unit and unit is plugged in. Could not find any frost build up. Inspected evaporator and has normal frost pattern. Both door gaskets are sealing properly. Ran diagnostics and all test passed. Cannot duplicate issue at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a dishwasher with panel not installed properly. Found kick plate installed upside-down and retainers missing. Reinstalled kick properly and installed retainer clips. All is working properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a washer that is leaking. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and possible reasoning behind issue. No leaks were found at time of service and no further repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Vincent
Job Details: 08/03/2022
"Arrived on site for dishwasher, inspected unit and work area. Dishwasher was still new never been used instructed CX on how to use. Unit is opals designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Hutto, TX 78634
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a dishwasher that is leaking. Found deposits on inner door panel preventing proper seal and advised homeowner on ways to resolve and prevent issue. No further repairs needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cedar Park, TX 78613
Paul
Job Details: 08/03/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found the sealed system components working as designed. I found the warning tag on the electrical cord getting blown from the condenser fan air and tapping the rear of the unit and the wall causing the noise. I corrected the problem and I found the bottom basket in the FC not installed correctly and not allowing the upper basket to roll correctly. I installed the baskets correctly. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hutto, TX 78634
Cliff
Job Details: 08/03/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, TX 78626
Cliff
Job Details: 08/03/2022
Arrived on site to replace previously ordered parts for microwave/oven combo. Replaced fuse and tested unit. All is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, TX 78757
Wesley
Job Details: 08/03/2022
Arrived onsite and found power burners to hot on lowest simmer. Was able to evenly reduce flame height on the lowest simmer to customer preference. All else checks good.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Austin, TX 78758
Wesley
Job Details: 08/03/2022
Arrived onsite for temp concerns. Found unit operating slightly out of sink with set temp. Found thermistor out of range. Replaced the thermistor. All other concerned resolved from prior instruct. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for not draining. Found harness was cut from molex connection. Installed spade connections, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Dripping Springs, TX 78620
Luis
Job Details: 08/03/2022
"Arrived on site for complete no cool. Diagnosed a defective compressor,replaced compressor assembly,vacuumed system down,unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
Arrived on site to test unit. Customer stated rent a center told her unit was under warranty. Spoke with claims and verified unit is not within warranty. Advised customer needs to contact rents a center to get warranty issue worked out. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for not starting. Customer stated unit has been working as designed. Unit was running upon arrival. Verified proper voltage to unit. Unit venting as designed. Cutoff and thermal fuse tested good. Element is good and no signs of grounding out. Found neutral attached with ground. Corrected terminal wiring, tested unit, unit working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
Arrived on site to test unit for door hitting counter top. Found from left side was lowered all the way tweaking unit causing it to rub. Leveled unit and door is no longer hitting. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78704
Luis
Job Details: 08/03/2022
"Arrived on site. Diagnosed a defective icemaker replaced icemaker,ran harvest test passed,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78701
Luis
Job Details: 08/03/2022
Arrived on site. Found damaged fresh food and freezer doors. Replaced both doors.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
"Arrived on site to test unit for leaking and not draining. Found knock out on disposal was not removed preventing unit from drain. Removed knockout, tested unit, unit now working as designed. Advised customer to have contractor look at drain plumbing, signs of slight leak. Leak is not from unit. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM03
Near Austin, TX 78731
Luis
Job Details: 08/03/2022
"Arrived on site. Installed correct icemaker to unit,ran harvest test passed icemaker filled with water."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78731
Scott
Job Details: 08/03/2022
"Arrived on site , replaced heater . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78731
Scott
Job Details: 08/03/2022
Arrived on site for washer not starting . Found drain pump running and washer in protective mode . Did a start reset . Ran diagnostics no error codes . Unit passed test wash .did recommend to have electrician look at outlet . Getting a hot neutral flashing on meter . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5418ZDM00
Near Austin, TX 78724
Matthew
Job Details: 08/03/2022
Arrived onsite for refrigerator not cooling properly. Warm in the fridge section and frosted over in the freezer. Upon arrival inspected unit. Found freezer section covered in frost. Air ports are frozen over and lots of condensation in the fridge upper cabinet. Gaskets are making a good seal. Found gaps in liner allowing warm air to migrate into cabinet. Called tech line for assistance. Took pics. Tested provided SR#7734266603. Unit non repairable. Customer service needs to verify date of purchase for exchange. Notified office personnel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78701
Matthew
Job Details: 08/03/2022
Arrived onsite to replace previously diagnosed parts. Replaced connector for water line. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78737
Kevin
Job Details: 08/03/2022
"Arrived on site and found washer is in a pet boarding business, explained to management that having a residential unit in a commercial setting voids the warranty. Washer cannot be repaired, job complete"
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Austin, TX 78747
Kevin
Job Details: 08/03/2022
"Arrived on site and customer complaint is the washer floods the room. Set washer into a diagnostic cycle and tested all functions manually. Washer is not leaking, sent multiple pictures to KB/service management. Inspected gearcase assembly and did not see any signs of any issue or any signs of water underneath washer. It took a full minute of draining to remove water in tub and standpipe didnt overflow, no water visible on floor. No problem found with washer at this time, explain to customer that problem needs to be able to be duplicated in order to be diagnosed, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427IL03
Near Andice, TX 78628
Vincent
Job Details: 08/03/2022
Arrived on site to install previously diagnosed parts. Gained access to remove unit from built in wall to install the two new door hinges. Installed new parts and then tested. Unit is operating as designed. Job completed.
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW01
Near Georgetown, TX 78633
Gerry C
Job Details: 08/03/2022
"Arrived to inspect cooling issues. I found the compressor quite hot and drawing only .6 amps with an internal temperature of approximately 50 degrees. The evaporator showed no signs of rupture and there was a frost buildup at the cap tube entrance, indicative of low refrigerant flow. The compressor has failed and will require replacement. No water connections to unit; ordrng 1 W10507884 (Compressor) and 1 W11506635 (Service Port) and 1 WPW10143759 (Dye Drier)"
We serviced a
KITCHENAID MICROWAVE
Model KEMS379BBL01
Near Waco, TX 76712
Tyler
Job Details: 08/03/2022
Arrived on site for walloven/microwave combo not allowing microwave functioning when door was shut. Upon arrival confirmed complaint and found unit wouldnt allow door to register as shut. Upon further disassembly and testing I found left side door switch failing. Upon completion test I found microwave fully functioning as designed. Call complete ; ordrng 1 Cnote (Used 1 switch and returned 2 remaining into box)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78717
Paul
Job Details: 08/03/2022
Arrived onsite for a dishwasher that is not cleaning well. Mr stated the replaced the fill valve and the control.I found and F4E3 stored error code. I found 121VAC to the control and no voltage leaving the control to the pump. I put the customers old control back in the unit and found only 47VAC to the pump because the control was not switching neutral. To ground it showed 121VAC. replaced the control and before connecting the sump motor I tested voltage out of the new control and was only getting 52VAC. The new control is defective. Ordering W10906426 control. Office to RS.; ordrng 1 W10906426 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78702
Wesley
Job Details: 08/03/2022
"Arrived onsite for blower fan not operating. Replaced the blower and control, found symptom of blower unresponsive unchanged. Determined the harness failed and ordering new harness to repair. ; ordrng 1 W11350914 (Main harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Whitney, TX 76692
Jonathan M
Job Details: 08/03/2022
"Arrived on site for a washing machine that is intermittently not completing cycles. Inspected unit and work area. Ran the unit to diagnostics and found an F8 E1 (long fill) error code. Ran the unit through diagnostics in the unit completed the cycle. The customer advised that the unit will complete cycles but not all the time. They noticed that the issue primarily happens on quick washes and other normal cycles are less affected. Checked the pressure switch and pressure hose and found both within range. Did not find any leaking or tears in the pressure hose. Checked both valves and found both filling and operating properly. Spoke to JC and was advised that based on the current information, the issue would most likely be with one of the valves shorting out and opening up. Check resistance through the valves in both seemingly were within range. Ordering valves and will return with control. Rescheduled customer to 8/10.; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve)"
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Georgetown, TX 78628
Gerry C
Job Details: 08/03/2022
"Arrived to inspect no heat in oven. Neither oven chamber would heat in bake or broil, but all other functions where tested and verified as working. I verified both L1 and L2 were present and then also observed no fans would engage during bake, nor could any relay be heard. I removed the rear covers from the unit and verified no voltage to any of the elements. I confirmed all three TCOs were intact and there was proper cable termination at the junction block. Service mode testing revealed that and that relay clicks could be heard and only L2 was present at the elements and when tested to L1, showed 240. Due to the odd nature of this issue it is microprocessor malfunction and I am replacing all electronic controls for the ovens as a set. No gas leaks detected during service. Office to contact CX to schedule return service.; ordrng 1 WPW10145531 (Assembly power supply) and 1 W10876298 (Control 2) and 1 WPW10464534 (UI)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Georgetown, TX 78633
David Z
Job Details: 08/03/2022
"Arrived on site to diagnose vent hood making loud noises when hood is on. Tested unit and heard super loud vibrations coming from the unit. Found the blower housing vibrating. Removed the cover and found construction debris in the blower wheel, and 2 fins broken off causing imbalance in the wheel. Ordering new blower motor to resolve. Office to schedule. ; ordrng 1 W11351717 (Blower Fan)"
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Lou
Job Details: 08/03/2022
"Arrived on site to inspect cooktop burners. Upon further inspection, I tested all burners and found the middle burner takes too long to ignite and the other four burners flames were too high. I adjusted the flames on the four burners and attempted to adjust the middle burner head and tested and it continued to fail. The part that was prescreened for today was the incorrect part. I removed the lower oven and verified the model/serial numbers and found the numbers on file were incorrect. Corrected the numbers in the ticket and researched the part. I am ordering the middle burner head and scheduled return service for 08/04/22. No gas leaks detected during service.; ordrng 1 W10811599 (Middle burner head)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near New Braunfels, TX 78130
Andrew
Job Details: 08/03/2022
Arrived on site to test unit for cock top light not shutting off. Found control not responding to selection. Needing control to fix issue. Verified with claims still under manufacturer warranty. Office to reschedule. ; ordrng 1 W11342846 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Leander, TX 78641
Vincent
Job Details: 08/03/2022
"Arrived on site for refrigerator,inspected unit and work area. Tested ice dispenser and chute door would open but no motor. Replaced motor and nothing changed. Tested voltage at the control connection P3 and had no voltage. Will need a new main control. Called techline and spoke to Bruce and thats what he also recommended. SR 7734271651. No leaks where observed during service. Office to ordered parts and reschedule when parts are available.; ordrng 1 W11574770 (Control board)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Bee Cave, TX 78738
Kevin
Job Details: 08/03/2022
Arrived on site and inspected ice machine and found no production. Set ice machine into a manual diagnostic cycle and all functions are operating properly sent a picture of water filling and recirculating pump running to KB/service management. Ice machine does nothing when just powered on without diagnostic cycle. Will bring back control again also Spoke with SW Will also bring back Bin thermistor ; ordrng 1 W11034363 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model MMV1175JZ00
Near Kyle, TX 78640
Leonardo
Job Details: 08/03/2022
Arrived on site to test unit for fan not working. Test unit and found fan trying to work on speed 2 but nothing on speed one. Replaced control board and still not working. Will need to order new fan office to reschedule ; ordrng 1 W11441128 (Fan blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Cliff
Job Details: 08/03/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser motor locked up and it will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11310391 (Motor)
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Austin, TX 78758
Wesley
Job Details: 08/03/2022
Arrived onsite and found unit with door panel epoxy failure and large spots of rust forming where the top coat is now missing. Ordering door panel. To repair. Office to reschedule. Customer requesting end of day service. ; ordrng 1 W11113792 (Door panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78731
Luis
Job Details: 08/03/2022
Arrived on site. Found evaporator heavily incased in ice unit not running through a defrost cycle ordering controls and thermistor customer will defrost unit 24hrs before return visit. ; ordrng 1 W11558182 (Control) and 1 WPW10384183 (Thermistor) and 1 W11546681 (Hanress) and 1 W11518204 (Ui) and 1 W11546610 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78731
Scott
Job Details: 08/03/2022
Arrived on site for fresh food warm .ran temp 53. Found evap covered in frost . Defrost thermostat. Not much build up on upper coils . Found fan not blowing . Replaced fan . Unit is now having proper air flow . No water leaks detected at time of service. Did find FZ light out and side walls out . Ordering leds and driver board if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W10830288 (Led control) and 1 W10695459 (Led mod) and 6 W11462342 (Led)s
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Austin, TX 78737
Kevin
Job Details: 08/03/2022
"Arrived on site time inspected washer and found incoming power is correct and polarity is correct. Found control board is burnt out. Replace control board and control panel encoder and started washer on a diagnostic cycle. water valve turned on and completed first step but board failed when drain pump was supposed to run on next step. Either drain pump is shorted or the harness is, Will need to bring back both and a new control board, pump and lower harness.; ordrng 1 W11481116 (Control) and 1 W11519742 (Control) and 1 W11399437 (Drain pump) and 1 W11590868 (Lower harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Leander, TX 78641
Kimo
Job Details: 08/02/2022
Arrived onsite for washer that would shut off on its own after 2 seconds. Upon further inspection I found F9e1 f8e3 codes stored. I check air trap and found it clear and the pressure tube clear as well. There may be a control/console issue
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Manor, TX 78653
Matthew
Job Details: 08/02/2022
Arrived onsite for range control not functioning. Upon arrival found display off. Cooktop is still functioning but no way to test oven. Verified supply voltage and was receiving 240 vac. Removed panel to inspect board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Round Rock, TX 78681
Gerry C
Job Details: 08/02/2022
Arrived to inspect ice maker issue. I found the harness at the lower left hinge had failed and there were visibly broken wires. I soldered the entire harness and rebuilt the sheathing and tested. All functionality returned to the unit. No leaks observed during service.
We serviced a
KITCHENAID COOKTOP
Model KGCU463VSS01
Near Georgetown, TX 78628
Lou
Job Details: 08/02/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the regulator failure, I removed and replaced the regulator and tested. Unit is operating as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Manor, TX 78653
Matthew
Job Details: 08/02/2022
Arrived onsite for range bake function not operating. Upon arrival inspected unit. Found ignitor not glowing. Checked voltage and was receiving 120 vac at ignitor. Replaced ignitor and tested. Tested at 350 degrees and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Hutto, TX 78634
Cliff
Job Details: 08/02/2022
Arrived on site to diagnose a refrigerator that is not cooling properly in the rc. Found corrupted memory in controls causing rc not to defrost. Replaced ui and hv controls and customer will defrost unit for 24hrs prior to use. Customer has signed defrost waiver.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Waco, TX 76705
Jonathan M
Job Details: 08/02/2022
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran the answer diagnostics and found no stored error codes. The customer advised that the unit seemingly had an issue finishing the spin cycle. Ran unit for an auto test in the unit ran as designed. Ran the unit through manual testing and all components checked good. Checked underneath the washer and found no loose connections. Did find the customers washer unlevel and leaning to the front right corner. Adjusted the leveling of the washer and advise the customer that there were no components I could see that were causing the issue. The customer is going to keep an eye on the unit and will call back at further issues persist.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Dripping Springs, TX 78620
Luis
Job Details: 08/02/2022
"Arrived on site for no lights in freezer or upper section fresh food. Voltage good out of control,no voltage at freezer harness called tech support broken wire in cabinet. Customer to contact whirlpool customer service SR#7734259034"
We serviced a
MAYTAG RANGE
Model MGR6875ADS
Near Cedar Park, TX 78613
Kimo
Job Details: 08/02/2022
"Arrived onsite for a oven that wouldnt heat in bake. Upon inspection that the ignitor was getting 120vac, but it was not heating I tested the ignitor itself and found that it had no continuity. I installed and tested new ignitor and found that the unit is now operating as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Georgetown, TX 78628
Paul
Job Details: 08/02/2022
Arrived onsite for a dishwasher that leaves a soapy film on the dishes and there is a rod at the base of the dishwasher that is broken. I checked stored codes and had an F7E1. I found the heater had blown in half but the rest of the machine works as designed. I replaced the heater and tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Round Rock, TX 78665
Gerry C
Job Details: 08/02/2022
"Arrived to diagnose ice/freezing issue in ice maker. RC temperature was 50 degrees and the FC temperature was 15. RC temperature was set at 40 degrees and the FC was set to 0. I found that the ice maker assembly and ice bin were frozen in place. After freeing it, I discovered the ice maker fill funnel was frozen and causing water to drop into the ice maker housing floor, freezing in the bin. I found the water filter very restricted and likely causing the incorrect water flow and subsequent freezing. The CX will replace the filter and contact us if further issues persist. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78741
Kevin
Job Details: 08/02/2022
"Arrived on site and inspected refrigerator and found in airgap on the left top freezer gasket, check one picture. Used steamer to remove frost buildup and used heat gun to reset gasket. Freezer is now closing properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHW2
Near Austin, TX 78744
Kevin
Job Details: 08/02/2022
"Arrived outside and inspected dishwasher
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Fort Hood, TX 76544
Tyler
Job Details: 08/02/2022
Arrived on site for washer/dryer not working correctly. On arrival confirmed issue and the five area code. Called whirlpool commercial techline in spoke with Joe. Was instructed to reset the machine and after resetting it found unit functioning as designed.After resetting unit found units had no leaks and washer and dryer were both fully functioning call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Austin, TX 78749
Luis
Job Details: 08/02/2022
"Arrived on site for door issues. Found right side of freezer door not sealing diagnosed a defective slide,replaced both slides,removed ice build up reinstalled door checked door operation good.
We serviced a
KITCHENAID OVEN
Model KEBS177SSS04
Near Georgetown, TX 78633
Lou
Job Details: 08/02/2022
"Arrived on site to inspect wall oven not heating. Upon further inspection, I pulled the unit out and tested the bake element and found it bad. Tested the broil element and its showing 19ohms. I removed the bake element and found it had shorted and was coming out in pieces. I replaced the element and tested the unit and it is operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAM4
Near Austin, TX 78704
Scott
Job Details: 08/02/2022
"Arrived on site ,replaced dispenser /vent /gasket /bezel . Ran diagnostics. All checked normal. No water leaks detected at time of service. Customer is responsible for cost of dispenser .Job complete"