Areived on site to inspect microwave not heating consistently. Upon further inspection I ran an output test by using 2 cups of water at 71 degrees and heated the microwave at 1 minute. The resulting temperature was 124 degrees. For the wattage of the microwave this is testing in spec. I verified that the fan is operating and the turntable is operating without issue. I called techline to do time t and notate that the unit is operating as designed. I advised the customer on different dinnerware and variable such as temperature of the food going into the microwave. 22119293

Arrived on site for dryer making noise. Found squeaking from support wheels. Replaced with repair kit. Found the right support rail was loose. Removed back panel. Removed vent. Proper secured wheel support. Verified operarion. Call complete.

Arrived on site for dishwasher leaking. Ran diagnostics cycle and found no errors. Ran automatic test cycle. Removed door panel and was unable to locate any leaks. Signs of leak from right side. Found gasket heavily worn. Ordering gasket. Reset for tues pm. ; ordrng 1 W11177741 (Gasket)

"Arrived on site for dishwasher not cleaning. Entered diagnostics and found. Found the pump would work but other times it did not start. Seemed to be short cycling. Codes found are F8e2, f4e3, fae1, f6e2. Reset codes. Replaced main control and wash pump. Ran automatic test cycle. Working as designed. Call complete"

"Arrived on site to inspect dishwasher not cleaning properly. Upon further inspection, the customer advised that the top rack was not getting clean. I placed the machine into diagnostics and observed no error codes. I ran a test and found that the dishwasher is operating as designed. The customer stated that he had used a dishwasher cleaner and after the dishwasher started operating normally. I advised the customer proper cleaning procedures and proper detergent usage. I cleared some debris from the spray arm. No water leaks observed during service. The unit is operating as designed."

"WTW4957PW0. Verified pressure switch fault and drain pump continuously running. Removed and replaced control board w11608056. Recalibrated, washed machine, and ran auto test. Tested washer: filled, agitated, drained, and spun. Washer is working as intended. No leaks detected at times of service."

Arrived on site for a washer WTW4957PW0 with the pump running continuously. I verified the issue and the m/s. I replaced the control w11608056 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced defrost heater (W11626107), evaporator thermistor (W11629268), and cavity thermistor (WP2188820). Entered service mode and verified defrost heater now energizes properly. Applied power and monitored operation; compressor engaged and system began developing an even, ideal frost pattern across the evaporator. Determined control replacement not required. Advised customer to place a bottle of water in the FC and confirm freezing before normal use. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WTW4816FW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFES3530RS0 for no power. Upon arrival customer stated unit lost power while not in use and has not returned.Inspected electrical supply and found breaker tripped. Reset breaker and verified power and full functionality restored. Ran a bake test at 350?, unit reached and maintained set temperature with no interruption. Observed breaker displaying a blinking yellow indicator; advised customer that if issue persists, builder should be contacted to replace the breaker. Unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit KUDK03CTSS2 for leak. Upon arrival customer stated they noticed a large puddle of water off to the side of the island where the unit is located with no water present at the front of the unit. Removed unit from cavity and with customer present ran multiple test cycles while monitoring all hose connections and components for leaks. After several completed cycles no active leaks were observed. Noted excessive sudsing inside the tub indicating detergent overuse. Advised customer to run a cleaning cycle and switch to liquid detergent to allow proper amount customization. Unit is running as designed no leaks detected, no parts installed, job complete."

"Washer WTW4955HW3. Customers stated that the washing machine would sometimes run the drain pump continuously, requiring them to unplug the unit to stop it. They also noted that sometimes they would start a wash cycle, return, and find the machine still sensing and not staryijg wash cycle. . Customer stated issue was intermittent and did not happen all the time. Ran diagnostics; found no fault codes. Removed and replaced control board w11608056. Recalibrated washing machine and ran auto test. Unit filled, agitated, drained, and spun. No leaks detected at times of service."

"Arrived onsite for broken dispenser. I found the dispenser latch broken off. Replaced dispenser and tested unit, unit is leaking not from the dispenser. I found the door gasket to have water trails, ordering W11177741 GSKT and WPW10497235 Bottom seal. Office to RS as i didn't get from customer. Installed W11032769.; O-emld tckt"

"WTW5010LW0. Customer stated that the unit stopped draining and then stopped working, and noticed a burning smell. Checked fault codes and diagnostics found F9E1, which is a drain fault. Error code visually inspected. Wire harnes showed no breaks, but the drain pump would not activate. Removed and replaced wire harness w11643701 . Retested unit: filled, agitated, drained, and spun. Unit is working as intended. No leaks detected at times of service."

"WDT720PADM2. Customer stated the dishwasher was not powering on and said he had checked the breaker, which was not tripped. Found the dishwasher was unplugged. Plugged it in, canceled the cycle to drain the standing water. Dishwasher would not drain. Removed drain hose and found plug still in garbage disposal port for dishwasher drain hose; knocked out plug. Reinstalled drain hose, ran dishwasher, and it drained fine. Dishwasher working as intended. No leaks detected at time of service. No parts replaced. NO WATER LEAKS OBSERVED DURING SERVICE. Customer stated that he shouldn't have to pay for the service repair because the garbage's disposal was replaced by appliance express,customer called the office. I was told by the office.We are not charging the customer for the service call."

"WDT710PAHZ1. Customer stated dishwasher was not drying dishes; they came out wet. Ran diagnostics. Dishwasher had F7E1 fault code (heater fault). Ran component test on heater; it came on and got hot. Removed and replaced control board w11306302. failed heater circuit. Ran dishwasher; it filled, washed, and drained. No leaks detected at time of service."

"Arrived on site for a washing machine model MVW5435PW1 that is not filling with enough water. Inspected unit and work area. The customer stated that the machine finishes each cycle, but she is unhappy with the water level it gives her. She advised that she wanted to be able to control the water level within the washing machine and wanted an older style washer that would allow that. I did advise the customer that . level is based on programming and cycle selections with this machine. I advised the customer that it it tries to sense how hard the motor has to die. Work in order to agitate and spin 6 a part of the water level programming. I ran the unit through diagnostics and found no stored error codes. I ran the unit through an auto test, and the unit ran as designed. The customer had a small load of towels that we ran on a towel cycle. I found the towels we're submerged in water when it got to agitation. I called the Whirlpool tech line and spoke to Austin SR# 22108075. He advised that based on the customer's complaint and the testing already done, the issue is not with the machine but with the customer's expectations of the machine. They advised that this is a low water washer, and there are no changes that can be made to the programming to suit the customers' desire for water level adjustments. He advised me to make no repair as the unit is working and operating as designed. Call complete. No parts were installed, and no leaks were present during service. The customer advised she would not sign unless it was for a new washer."

Arrived on site to install ordered parts on a washer WTW8127LW0. When I tried to remove the washplae I found it wouldn't come off of the gearcase without damaging it. We need authorization for this so im ordering a washplate W11510461 and an authorization. No leaks detected while on site. Office will need to reschedule if the repair is approved. ; ordrng 1 W11510461 (Washplate) and 1 Authorization (Auth for washplate)

Arrived on site for an ice machine KUID508HPS02 making too much ice. The thermistor tested at 5.3k ohms so I replaced the wpw10511923 thermistor. Unit is operating as designed now. No leaks detected while on site.

Arrived on site for a washer WTW4957PW0 with the pump running continuously. I verified the issue and the m/s. I replaced the control w11608056 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

"Arrived on site for washer needing repair. On arrival I went to confirm the previous diagnosis, but found all the unit needed was a rotor and I was able to safely remove the bolt without damaging the unit further. I found the gearcase working as deisgned and stator and clutch as well were good, i replace w 11260238 rotor and w 10734521 slider and found unit working as designed with no leaks or noises call complete"

"I arrived on site for dryer allwoing to much water to exit unit when steam option was used. On arrival confirmed issue, but during testing, I found dryer is working as designed.And the issue was because not enough garments were put in to prevent the water from shooting across the tub and out the door. I went over best. Use in performance with the steam feature and laundry with customer and found unit working as designed. And also documented the wrinkles in the back bulkhead with tech line, but found it is design that way and due to the bottom die. Leaking, from the clothing it discolors, the metal Giving it the illusion of wrinkling. Call complete Case#22110841"

Arrived on site for unit leaking. Upon arrival inspected unit removed door panel found calcium build up on trauf drain holes. Removed calcium and tested. Ran test cycle twice customer watched both times and unit is no longer leaking. Unit is now functioning properly and as designed to. No leaks present at this time job completed.

Arrived on site for range door falling off. Upon arrival inspected unit found door functioning properly and glass properly installed. Took picture of door and uploaded to SD. Spoke with maintenance informed me they already swapped the door with new one and no longer need our services. Unit is now functioning properly and as designed to job completed

Arrived onsite for complaint of not spinning. WTW5790VQ1 Tested unit with a heavy load and found spinning properly. Unable to replicate symtpom. Advised customer on findings.There are no recommendations for repair.

"Arrived on site for washing machine model WTW5057LW0 that would not start a cycle. Inspected unit and work area. Tested washer and found shifter would shift but do nothing else, then show completed. Checked underneath and found capacitor not screwed in all the way, dangling inside shield cover. Capacitor and harness appeared damaged. Replaced capacitor W11395618 and tested machine. Machine still would not spin. Replaced wire harness W11643701 and tested unit. Unit worked and operated as designed with no leaks present during service. Call complete. W11395618, W11643701.; used 1 W11643701 (Lower harness) from stock"

"Arrived onsite and found dispatched with incorrect model, does not even exist on property. Corrected model to serial and ordering compatible control to repair. ; ordrng 1 W11603811 (Control)"

"Arrived on site for an ice machine WUI95X15HZ00 not making ice. Customer stated that it slowly stopped making ice. I found the water flow was very weak even with the filter removed. The compressor and fan is operating but the evaporator plate isn't cooling. Also found a small leak at the braided line coming in and advised the customer of the issue. I'm ordering WPW10605286 compressor, WPW10218037 evap plate, W10843121 non uv drier, W10913906 access valve and a 2 hour ss tech for the return visit. Office will need to schedule a 2 hour ss tech. Customer is leaving town at the end of the week and needs to be contacted before then. ; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evap plate) and 1 W10843121 (Uv drier) and 1 W10913906 (Access valve) and 1 2hrsstech (2 hour ss tech)"

"Arrived on site for noise complaint. At time of visit compressor and fans running,entered diagnostic, ran freezer fan no issues, ran fresh food fan no issues,ran ice box fan good. Exited diagnostic removed compressor cover checked all tubing and lines reinstalled cover ran diagnostic test again no odd noise,changed defrost setting to basic,exited diagnostic unit ran through a defrost cycle waited for cycle to complete,compressor and fans powered on no odd noise."

"Arrived on site for water leaking from icemaker. Found extension not inserted into icemaker fill cup,removed icemaker adjusted extension on fill tube,reinstalled icemaker, ran harvest test passed,icemaker filled with water no leaks."

"Arrived on site for gas dryer leaking when in use. On arrival confirmed gas leak and after tracing issue, I found it was because the installers did not seal the gas fitting, connecting the hose to the dryer properly.(photos in sd). I fixed leak and reported findings to safety team under Case#22043320. Unit works as designed with no leaks.Call complete"

"Arrived on site to test unit for leaking when running a cleaning cycle, tested unit was not able to detect any water leaks but noticed load residue around the back vent, potentially a over sud condition caused suds to push out the back causing the leak, explained maintenance to issue and advised to monitor and run a few empty cycles with vinegar to remove all excessive suds, at this time job complete no parts installed no one available to sign"

"Arrived on site to test unit for not cooling, tested unit found compressor completely ceased, pulling 14amps and shutting off on thermal, tested with test start device and could not got the compressor to start, noticed alot of oil around the compressor, inspected with black light and found oul saturated in dye, unit will need compressor, dye drier and access valve replaced to make this unit operational, ordering parts office to reschedule ; ordrng 1 W11727248 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve) and 1 W11578004 (Evaporator)"

"Arrived on site for refrigerator leaking water from the fresh food compartment underneath the deli drawers and filter assembly. On arrival, I confirmed the failure, but upon further inspection and removing the shelves, I found the issue was due to a clogged drain line in the rc compartment and had backfilled into the compartment and froze over. I cleared out all the ice and removed the clog and tested a line and found it working as designed with no blockages call, complete"

Arrived onsite for unit not sealing/moisture. I found unit unplugged on arrival. I plugged the unit in while working on customers freezer and after I was done I found no moisture present. Gasket is sealed and no issues are present during time of service. No leaks. Call complete. No parts. Customer had to go into meeting so I couldn't get signature.

"Arrived on site to test unit for not working properly, customer stated that on sensor dry the unit runs for 5 minutes and shuts off but on timed dry it completes the cycle, recomend replacing control, sensor harness and electrodes, ordering parts rescheduled for 01/12; ordrng 1 WPW10298258 (Moisture sensor harness) and 2 WP3387223 (Electrode)s"

Arrived on site for dishwasher needing door gasket. On arrival reconfirmed issue and install w 11690846 and tested dishwasher and found no leaks and unit working as designed call complete

"Arrived on site for washing machine, not completing cycles.Properly. on arrival I found no error codes and diagnosti, power supply was accurate and polarized properly from the outlet. I ran the unit through a diagnostic test as well as a full normal wash cycle. But never could get the unit to replicate the failures that customer stated were going. I reported findings to whirlpool tech line under case#22119985 but at this time, whirlpool antg are recommending that customer provide videos of the failure that is occurring. And to also review owner's manual for how long the minimum times needed for cycles are, but that units can vary on times depending on weight and the settings used for the wash cycles. No leak's present call complete"

"Arrived on site to test unit for not heating, customer stated that it never dried from the beginning, tested unit found all components activating and heater is getting hot, noticed that customer is not using rinse aid and never did, explained to customer that the unit is designed to be used with rinse aid for best drying results, advised customer to prop door open when cycle completes to allow it to air dry, unit is running as designed job complete no parts installed"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to replace damaged console, verified it was needed, replaced console, job complete installed W11620706"

Arrived onsite for unit not sealing. I confirmed gaps present in gasket. I replaced the W11102846 GSKT and molded with heat gun. Unit is now sealing as designed and no air leaks. Call complete. Customer had to go into meeting and couldn't get signature.

Arrived onsite to replace transformer per techline recommendations. Replaced transformer W11545871. Tested and unit is now functioning properly. Job complete

"Arrived on site for unit leaking water and beeping on the UI. Upon arrival, found UI on Control Lock. Unlocked UI and ran diagnostics and all components work. Suspecting control panel locked when customer wiping and cleaning panel. Upon closer inspection, found strike is faulty and not latching causing water to leak. Also, bottom gasket is warped. Ordering W11664713 bottom gasket, W11545309 strike and W11412299 latch. No water leaks detected at this time . No parts replaced. Customer agreed to reschedule Jan 12th AM only! Customer needs to leave home no later than 11am ; ordrng 1 W11664713 (Bottom gasket) and 1 W11545309 (Strike) and 1 W11412299 (Latch)"

"Arrived onsite for washer WTW4955HW3 not completing cycle. Ran diagnostics and found F3E1 pressure system failure, as well as drain pump continuing to run. Per service pointer and scode s153eb, need to replace control board. Replaced , calibrated and tested. Unit is now functioning properly. Job complete"

"Arrived on site to test unit for no ice production, tested unit found E2 error present for lost home position, replaced ice maker and heater as precautionary and tested unit is now running as designed advised customer to monitor ice production should resume with in 24-48 hours, at this time job complete installed W11648802, W11087201"

Arrived onsite for previously diagnosed part. I replaced the W11647685 DOOR PANEL and unit now looks as designed. Call complete.

"Arrived on site for washer leaking water. On arrival confirmed, issue and found that the outer tub was cracked, causing water to pour out the side from the front right position inside the tub(photos in sd). I also found the agitator broken. I'm ordering W11395428 agitator barrel, w11219115 outter tub, w11187091 suspension kit and office will need to reschedule once availability of parts is known; ordrng 1 W11395428 (Barrel) and 1 w11219115 (Tub) and 1 w11187091 (Suspension kit)"

"Arrived on site for a refrigerator that had a clogged drain line.And also dripping water from the water dispenser. On arrival, I confirmed the failure, but after speaking with customer and also disassembling the unit to inspect prior diagnosis, I found that it is in fact the valve that is filling and not the filter of housing. And neither the filter or the housing are broken. However, I found the water valve on the dispenser.Side is not fully shutting and allowing water to leak from the valve into the dispenser. I also found that the drip PAN is cracked under the backside behind the drain line. Because it has not had enough water right to the point that it got too dry and brittle. I am ordering WPW10655367 drip pan, w10619951 drain tube, WPW10420083 valve, and we'll bring back the filter head assembly, just in case. Rescheduled customer for 01.13.26.; ordrng 1 WPW10420083 (Valve) and 1 WPW10655367 (Drip pan)"

"Arrived one site for ice machine, not making ice at all. On arrival confirmed issue, but upon further inspection found the cause of the failure was a mix a whole home external filter and the ever drop filter customer was using. When the internal filter was removed, ice machine would work fine.And I instructed customer that because they had an external filtration system, they no longer need to use the internal filter. Watched unit harvest ice and is working as design. Call complete."

"Arrived on site for refrigerator model WRT318FZDW11 not cooling properly in the freezer section. Inspected unit and work area. Customer advised they had an issue with the freezer not keeping ice cream hard for two days, then changed the freezer dial setting, and it has worked ever since. Customer still wanted the unit checked due to its newness and unexpected issue. Found freezer temperature at 5?F. Compressor kicked on within 3 minutes, and freezer dropped to -1?F within 8 minutes. Took amp draw on compressor at 0.921 A. All fans running; accessed evaporator and found no evidence of defrost issues. Advised customer everything working and operating as designed; could not replicate failures. Call complete. No parts were installed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to look at model MVW7232HW0 for customer complaint of unit leaking. Found leak coming from drawer/valve. I replaced drawer, unit tested good, no leaks after repair. Part used w11400157"

"Arrived on site for refrigerator model WRS315SDHW09 making noise when cooling. Inspected unit and work area. Customer advised the noise upon arrival matched what he was hearing and gets louder with freezer door open. Accessed freezer section and heard fan running normally, with no abnormal sounds. Customer noted it was not super loud but his wife was annoyed by the constant humming. Accessed evaporator and found no ice buildup at fan assembly. Advised customer the noise is normal operation. Customer stated previous refrigerators were quieter and requested unit replacement. Called Whirlpool Techline and spoke to Rich, SR# 22114512. He confirmed normal operation with no repairs needed. Unit working as designed; no parts installed and no leaks were detected during service."

"Arrived on site to replace control under S153EB for drain pump running constantly. I replaced control, unit tested good with no leaks. Part used w11608056"

"Arrived on site for an ice machine model KUIX535HPA01 with ice melting in the bin. Customer reported the unit made ice but suddenly stopped, though it appeared to try refilling. Ran diagnostics and found adequate water entering the reservoir but noticed a leak from the reservoir cap. Tightened the cap, stopping the leak. Tested the unit through an ice-making cycle, confirming all other components operated as designed. Advised the customer that the loose cap likely caused water loss, preventing ice production. The unit now functions per manufacturer specifications. Call complete. No parts installed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to replace FC door, new door had different style water line connections, submitting parts research for correct door. ; ordrng 1 Cnote (Parts research for correct door with correct connections)"

Arrived on site for dishwasher model WDTA50SAHZ0 not washing dishes. Inspected unit and work area. Customer advised soap is not dissolving and dishes are not getting wet. Ran diagnostics and found F4 E3 error code (wash motor not running). Confirmed issue in diagnostic cycle. Replaced wash motor assembly W11087376 and tested unit. Unit operates as designed with no leaks present during service. Call complete.

"Arrived on site for an ice machine KUIX535HPS02 not making ice. I verified good water flow. The compressor and fan is operating but the evaporator plate isn't cooling. Condenser is barely warm. I'm ordering a W11748089 evap plate, W11735041 compressor, W10843121 drier, w11506635 service port, lokring, and a 2 hour ss tech for the return visit. Office will need to reschedule a 2 hour ss tech. No leaks detected while on site. ; ordrng 1 W11748089 (Evap plate) and 1 W11735041 (Compressor) and 1 W10843121 (Drier) and 1 W11506635 (Service port) and 1 Lokring (Cap tube) and 1 2hoursstech (2 hr ss tech)"

Arrived on site for a washer WTW4816FW3 with the pump running continuously. I verified the issue and the m/s. I replaced the control w11603810 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

"Arrived on site to look at model WRT318FZDB05 for customer complaint of unit freezing things in RC on and off. Found freezer temperature at 1 degree, it was packed full, RC at 30 degrees, I removed evaporator cover and checked frost pattern, frost pattern looked good. I replaced the evaporator thermistor and adjusted FC damper and advised customer to monitor. Part used w11438736 If problem continues, might be low on refrigerant and would need lock ring kit, evaporator, compressor, filter drier, and access valve. No one on site to sign"

"Arrived on site to apartment 5408 for dishwasher WDF332PAMS0 with issues of leaking water and tripping breaker. Upon arrival, correctly without tripping breaker. As far as leaking. Found fire extinguisher installed under sink was screwed into side of cabinet piercing drain hose. Need to order drain hose. Test unit and all components operate as designed. Ordering drain hose. Office to reschedule. ; ordrng 1 WPW10545278 (Drain hose)"

Arrived onsite for microwave WMH54521JZ00 door pulling apart. Found door falling apart and separating . Unit will need door replacement. Ordering door. Office to reschedule. ; ordrng 1 W11371547 (Door)

"Arrived on 3for dishwasher KDTM404KPS3 with issue of making a noise. Upon arrival, found during cycle the noise happens when diverter changes position. Need to replace diverted disk and grate. Office to reschedule ; ordrng 1 W11662107 (Diverted disk) and 1 W11568785 (Diverter grate)"

"Arrived onsite for dryer MED4500MW0 making noise. Replaced drum W10899578, rollers & idler pully 4392065 and shafts WPW10359269 & WPW10359270. Reassembled and tested. Unit is now functioning properly. Job complete"

Arrived on site for burners having a yellow flames sometimes . Customer had figured out prior to Visit her nebulizer was effecting flames . Instructed nebulizer and humidifiers will effect Flames. Double checked burners . Unit is clean and functioning properly. Advised to keep nebulizer away from range . No gas leaks detected at time of service. Collected 162.36 autho TE993R. Job complete

"Arrived on site for washer drain pump running non stop . Ran diagnostics got low fill and pressure sensor errors. Ran valve test , valves are functioning properly. Drain pump ran during test cycles . No kinks or holes found in pressure hose. Port is clear of any flashing . Replaced control . Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service. Job complete"

"Arrived on site , replaced gearcase. Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site ,replaced gearcase ,clutch, slider ,wash plate bolt . Ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service, job complete"

Arrived on site for dead oven . Found thermal fuse had blown . Replaced fuse . Ran preheat . All checked normal. Job complete

"Arrived on site to diagnose dishwasher door not closing properly. Inspected the door operation and found the door was catching on the right side and not closing correctly. Checked unit level and found the dishwasher was out of level. Removed the lower kickplate to inspect the leveling feet and discovered the flooring had been cut around the right front leveling foot, allowing the foot to drop into the cutout and causing the unit to shift and become unlevel. Raised all leveling feet fully and re-leveled the dishwasher to help prevent the unit from shifting into the cut area. Tested door operation after leveling and confirmed the door is now closing properly. Job complete."

Arrived on site to replace console. Replaced console test unit and found bake still not working. Checked model number and found we had the wrong model. New consoleIs showing convection bake but the unit is not a convection bake unit. Ordering new console office to reschedule ; ordrng 1 W10812326 (Console)

"Arrived onsite for WRF767SDHZ04, sealed system failure. Replaced compressor W11727250, added dye drier WPW10143759, and access port W11506635. Pulled vacuum. Inspected joints. Charged system to spec and observed proper heat exchange taking place. Good lowside pressure. No leaks observed at time of service."

"Arrived to 328 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11748346 optics and W11737648 optics. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11409866 tub. Also found top right side track broken. Replaced track and nut from truck stock. Tested unit and joe unit is functioning as designed. No water leaks detected at this time. ; ordrng 1 W11545286 (Nut) and 1 W11596053 (Track)"

Arrived on site to replace dented fridge door. Replaced door and took photo of new door installed and uploaded to SD. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for drain pump constantly running. Upon arrival found unit unplugged plugged unit back in and drain pump kicked on immediately. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for rack falling and spray arm not working. Upon arrival inspected top rack found rack just got off the track assembly. Adjusted rack top sliding rack is now functioning properly. Ran diagnostics found f5 e1 error latch failure Ran test cycle unit would not wash confirmed water going inside unit would just go through test cycle and not do anything. Once unit was done with test cycle unit would show error again. Ordering latch and control set return 1/13 return tech JU; ordrng 1 W11412299 (Latch) and 1 W11672039 (Control)

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10830274 gasket and WPW10287601 ice chute seal. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for weird flames on right front burner . Both low and high flames are tall and yellow . Cleaned orifice on both high and low . Low flame is normal. Now , no change in high setting . Ordering orifice holders spring. Also knob is broken ordering knob . Call to set return . No gas leaks detected at time of service. ; ordrng 1 W11173537 (Right front bunrer) and 1 WPW10545849 (Knob) and 1 W11690598 (Burner spting)"

"Arrived on site for glass cooktop cracked. Upon arrival, inspected unit found glass cooktop is in fact cracked. Replace cooktop i intestined. Unit is now functioning properly. And as designed to job job completed."

Arrived on site to install upper rack spray arm and manifold. Installed both parts test unit and unit test good job complete no leaks present at this time

WTW4957PW0. Verified pressure switch fault and continuous drain pump operation. Removed and replaced control board w11608056. Recalibrated. Ran auto test; washer filled and agitated. Drained and spun. Washing machine working as intended. No leaks detected at times of service.

Arrived onsite for off balance and not spin ing out issues and tested spin for baseline. Found first activation of hi speed spin excessively slow representative of a capacitance issue and the second test 9nce the unit was warm a moment later ramped more quickly. The control will be needed. Rotor and stator just in case. ; ordrng 1 W11747037 (Control)

Arrived on site to replace third rack tub nuts. Replaced all 4 tub nuts test unit and unit test good no leaks present at this time. Job complete.

"Arrived on site to test unit MED6630HW2 for dashes on display. Upon arrival customer presented issue, display would only show dashes regardless of cycle selection and unit would not start. Verified complaint and found console unresponsive to all inputs. Replaced console (W11397843) and applied power to the unit. Verified all cycle selections and functions now respond properly. Ran a test cycle, check vent message no longer present. Unit is now running as designed, job complete."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced FC door (LW11258441) and inspected unit. Gaskets are sealing properly, stainless steel is free from cosmetic damage, and door is fully engaging the door switch. Verified dispenser operation and overall function. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed part. Upon arrival inspected and tested replacement tub assembly prior to installation and verified same internal loose component noise present. Replacement tub is defective and unsuitable for installation. Part will need to be reordered. No parts installed, office to reschedule.; ordrng 1 W11378552 (Tub assembly)"

Arrived to unit 1030 for unit making abnormal noise when spinning. Upon arrival checked error codes and found F0E9 off balance. Cleared code. Ran diagnostics and found no issues. Unit is leveled and suspension is good. Ran full size loads and did not go off balance. Advised customer on proper loading and cycle use. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed

"Arrived on site to diagnose dryer not heating. Verified incoming power at the terminal block and confirmed proper voltage present. Disassembled the unit by removing the front panel and drum to access the heating element, thermostats, and thermal fuses. Tested all fuses, thermostats, and heating element for continuity and all components tested within specifications. Based on testing and symptoms, determined the issue is likely related to the control board and motor. Will order a new control board and motor. Office to contact customer to reschedule once parts arrive.; ordrng 1 WPW10542001 (Board control) and 1 279787 (Motor)"

Arrived on site for refrigerator ASI2575GRS12 to install previously ordered parts. Installed door handle screw WPW10288153 and nameplate W11182143. I cannot test unit due to being un-installed and in garage. Job complete

"Arrived on site for refrigerator WRF767SDHZ04 to install previously ordered parts. Upon arrival, inspected area. Found previous ripped floor tile. I disassembled entire RC to replace damper control. I replaced damper control WPW10479155. Test unit and there is some airflow but not much. I found frost build up on evaporator cover. Gave customer instructions to thaw unit prior to return visit. Need to order evaporator fan motor w/harness and defrost heater. Office to reschedule. ; ordrng 1 W11578030 (Evap fan motor w/harness) and 1 W11575359 (Defrost heater)"

"Arrived on-site for ice machine KUIX535HBS02 not making ice. Unit was making thin ice, then no ice. Tested unit and found water restriction. Remove filter and water flow was restored. Customer had a new filter on hand and replaced. Water flow continued. Found that the current filter had needed to be replaced. Instructor customer on the cleaning cycles and maintenance. Job complete"

"Arrived on site for dryer WED5620HW2 not heating. inspected and found dryer is heating, complaint is that clothes take a second cycle to dry. Found customer washes mix of clothing and uses sensor cycle. Recommended customer use timed dry for use. Also making sure eco boost is turned off. Typically 1hr is sufficient. Customer will monitor."

Arrived on site for dishwasher not starting . Ran diagnostics got 8-1 error code . Did dried out soap residue in drip tray . Ran diagnostics test wash. All checking normal. No water leaks detected. Advised against dishwasher soap getting into unit . Collected 162.36 autho 3FJ4C9. Job complete

Arrived on site for dishwasher leaking . Customer says it's periodically leaking found tub gasket not sealing properly . No error codes . Replaced tub gasket . Reran test wash and no leaks detected at time of service. Job complete

Arrived onsite for unit leaving clothes damper. Customer said they had Stanley out to clean the vents prior. I checked temps and air flow and found the temps to not cycle correctly. I also found the temp to drop slowly. I replaced WP3387134 THRMST-FIX and unit now cycles correctly. Advised customer if it still has drying issues to have the vents checked again as the temp was dropping slowly. Call complete.

Arrived on site for unit tripping breaker. Upon arrival inspected unit put into diagnostics tested evap fan and tested heater when running these 2 components unit did not trip breaker. Called PR for assistance had me inspect compressor found compressor not installed correctly has a hard start wired up. PR recommended replacing compressor with proper start device and replacing lower wire harness. Ordering parts office to reschedule please allow return tech 2hrs for repair customer ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 WPW10234024 (Harness) and 1 W10619951 (Drain)

"Arrived on site to install previously diagnosed parts on washing machine model MVW7232HW0. Inspected unit and work area. Replaced drain pump W11396717 and control W11419171, then tested the unit. It operated as designed with no leaks present during service. Call complete."