Arrived onsite for wall oven automatically going into cool down mode when sitting idle. Upon arrival inspected unit. Pulled unit and disassembled. Ohmed sensor and was fine. Checked connections at control and were good. Noticed while back panel was off the issue stopped. When putting the panel back on the fan kicked on again. Appears harness to sensor is disrupted. Will order sensor and harness. Office to reschedule.; ordrng 1 W11598120 (Sensor) and 1 W11245670 (Main harness)

"Arrived on site for refrigerator making noises, inspected unit and work area. CX explained it was rattling loud from day one. I pulled unit out and gained access to removed the compressor cover. I found the evaporator cover pushed up against it rattling and used padding, fix it and then reassembled to level unit properly. No more loud noises where observed. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived onsite for Cancel button does not work. Upon arrival,test unit and cancel button is not responding. Need to replace control. Replaced control and test unit. Unit now operates correctly. Job complete"

"Arrived on site and inspected dryer, customer has a recording of dryer making a noise while running. Disassemble dryer and did not see any issues there is nothing wrong with blower wheel or motor assembly at this time. Sent short videos to KB/service management. As a reassembling started dryer on the time cycle net is running normally and quietly, could not duplicate customers experience during service call, job complete"

Arrived on site for a washing machine that is making a gurgling sound during the spin cycle. Inspected unit and work area. The customer advised that the unit does not make abnormal sound when the unit just spins but only when the drain pump is engaged. Test of the unit and manual diagnostics And an auto test in the unit ran as designed. Checked underneath the unit and did find some rubber marks from the belt. Went ahead and replace the belt but did advise the customer that the gargling sound that is running from the drain pump is normal operation. The unit is working as designed. Call complete.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new rails and tested unit and found unit operating as designed job complete.

"Arrived onsite for My dryer will not dry my clothes it only blows cold air. Upon arrival checked polarity at block and is correct. Ran diagnostics and got error code F1E1 control fault, no voltage at heater. Inspected heater, cutoff, and fuse and all are good. Test control and got 240 with call for heat to the heater. Need to replace harness and control. Ordering harness, control, and heater. Office to reschedule ; ordrng 1 W11525996 (Control) and 1 W11164044 (Harness) and 1 WP3387747 (Heater)"

Arrived on site for fridge building up ice . Found ice building up on diffuser . Found door in diffuser stuck open . Ordering diffuser. No water leaks detected at time of service. Call to set return ; O-emld tckt

"Arrived on site for back burners not heating . Found no voltage to burners . Called tech line test from element ,harness and control. We found control had failed . Ordering control. Call to set return visit . Sr 7734481129 ; ordrng 1 W10806890 (Contol)"

"Arrived to inspect door closing issue. I found considerable gapping within the lower left corner of the FC door area and resultant frost within the ice dispenser chute. I filled the gapping with silicone and then squared the chassis and leveled. The unit operated as designed, no leaks observed during service."

Arrived onsite to Evacuate Refrigerant from refrigerator.

Add onArrived on site for element replacement . Customer complained of unit leaking . Found valve leaking and over filling tub. Ordering valve ; ordrng 1 W11434044 (Valve)

"During removal of the unit for cooktop service, I found the chassis and outer covering missing a significant amount of screws and I replaced them. Many of the other panel securing hardware was loose and the unit had rattles and tightening the hardware corrected the issues. Operational test good."

MR Arrived on site for burner not staying ignited. On inspection of the unit saw that the dual burner was turning off when going between the high burners and the simmer burner.Found the burner orifice was 169 and 69. Tech sheet shows that the orifice are to be 180 and 57. Order parts. ; ordrng 1 W10676661 (Orifice) and 1 W11246817 (Dual valve)

"Customer experienced washer running for two hours straight without stopping. did not find any saved error codes. Inspected blower assembly and found harness to capacitor is loose and corrected this. Ran a diagnostic cycle and everything is working properly. No further repair is required at this time, job complete"

"Arrived on site and found washer is sitting on a patio and does not have any available hook ups. Customer was able to provide power and said their complaint is that the washer does not move. Found washer will agitate but motor and cam have dropped, took pictures. when set into a spin cycle motor will not move at all And just makes noise. Send videos to KB/service management. job complete"

Arrived on site for washer not allowing ui functionality and showing f6E1 in diagnostics. Upon arrival confirmed issue and found no failure in ACU. Found ui failing to response and no sound being emitted. Replaced ui and found unit functioning as designed. Call complete

Arrived on site to install new FC harness to resolve damaged pin. Installed harness and powered unit on. Customer will followup if defrost issue returns. Call complete.

"Arrived on site to test for lid lock flashing, tested unit found sensing flashing, cycled power but control is stuck in sensing mode, replaced control, tested unit unit now functioning properly, advised customer if any issues arise to always look in owners manual for proper operating procedures, unit is running as designed, no leaks detected job complete"

Arrived onsite and installed the ui for ongoing temp issue following the replacement of the baffle. All checks good at time service.

Arrived onsite and repaired washer with sticking cam by replacing the cam and the actuator. Unit is now operating as designed. Advised customer on repair. All else checks good.

Arrived on site for a washing machine that will not lock the lid. Inspected unit and work area. The customer advised the lead does not even show that its closed even though the ladies closed. Did confirm the customers complaint and found one of the switches inside the latch stuck inside the latch assembly and would not push back out. Replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was doors not leveled. I leveled unit and its now. Installed as designed. No leaks where observed during service. Job completed."

Arrived onsite for icemaker leaking. Upon arrival ran harvest test and found water leaking from hose at water valve. The hose is not ecure. Secured the hose and test unit. Unit now fills correctly. No leaks present at this time. Job complete

Arrived onsite for freezer side walls generating some heat. Observed concern. Found unit operating as designed. Provided customer instruct on design. All checks good.

"Arrived on site for unit not defrosting. Thermistors have been replace,ohmed heater good reading,checked continuity on neutral thermal fuse passed,checked power/brown wire thermal fuse no continuity diagnosed unit will need a new harness assembly. ; ordrng 1 W11609822 (Harness)"

"Arrived on site to test unit for frost buildup, customer stated that the unit was thawed out twice already and it its doing the same thing, put unit into diagnostics and found heater is not engaging, will need thermistor and control box replaced to fix issue, ordering parts, office to reschedule ; ordrng 1 W11546690 (Control box)"

"Arrived onsite for IM still not working/not cooling at all. Upon arrival inspected unit and unit is hot in both boxes. Compressor is running and pulling .57 amps and is only warm to the touch. Connected gauges and got 135 on high side and negative on the low. Contacted service management about my findings. There is a restriction in the line. Need sealed system repair. Ordering compressor, evaporator, uV drier, and access valve. Office to reschedule.; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator) and 1 W11506635 (Access valve)"

"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue and found unit in continuous flood mode and not switching over. Found when all loads removed from control, that ACU would still send 120 from ACU connector to pump. Found following error codes in diagnostics F8E3, F9E1, F2E1, F1E2, F0E9. Found failures in stator, ACU, and lower harness Lower harness (W11568984), main control (W11419171), stator (W10897050).

Arrived on site for dryer not heating or advancing timer. Upon arrival confirmed complaint. Found element and other heating hardware functioning within manufacturing specs. I then found power outlet failing to send proper 240 v and instead only sending 96 to dryer over all. I formed customer er they would need an electrician to repair outlet and dryer would then be ready for use. Call complete

"Arrived on site and inspected refrigerator and found when icemaker is filled some water misses tray, took pictures. replaced icemaker and attempted to redirect water flow. If issue continues will need a new water fill tube for icemaker, job complete"

"Arrived on site for no ice. Ran diagnostics icemaker passed harvest ran thermistor test passed,ran fill test failed no water entering incemaker,removed water line connection at door diagnosed a frozen line due to a defective fill tube heater. Unit will need a new freezer door

"Arrived on site to inspect microwave not heating. I reviewed previous techs notes and the unit was supposed to be cleaned and the manufacturer wasnt covering the cost of repairs due to the excessive amounts of oils that caused the failures. Upon further inspection, I found cooking oil dripping from the bottom cover and cooking oils on the cabinets and puddled in between the cabinets and top of unit. I advised the customer that the manufacturer will not cover the cost of repairs due to the excessive amount of oils on the unit. Customer advised that they have cleaned the unit to their liking. I advised that the excessive oils is not acceptable as it can ruin the functioning parts of the unit. I attempted to explain wha the previous tech reported in his notes and advised the unit would need to be professionally cleaned before we can service. Customer advised that their inspector told them the unit is not installed correctly. I inspected the installation and found the unit within specifications of the manufacturers installations. I provided the customer with the manufacturer SR numbers and recommended that they contact customer service and have them contact our office at the same time to discuss service on this unit. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Entered in diagnostics and found stored error codes 4-3, 7-1, 5-2, I then ran a diagnostics cycle and found no motor feedback. Tested voltage coming from control and had 120v but nothing. I then inspected to make sure motor connector was connected and was good. Im ordering a control to fix dishwasher. CX rescheduled to return on 09/05/22 AM. No leaks observed during service.; ordrng 1 W10906426 (Control)"

"Arrived on site for weak water flow. Tested dispenser weak flow installed by pass same issue,by passed filter head assembly weak flow diagnosed unit will need a water valve that is in the compressor compartment. ordrng 1 WPW10498990 (Water valve)"

"Arrived on site ,replaced element .ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"

Arrived onsite for leaking water from icemaker. Upon arrival found entire bottom of freezer covered in ice. Found fill tube on outside of ice maker at rear. Reinstalled fill tube and test unit . Unit now fills correctly. No leaks present at this time. Job complete

Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number fall in range for service pointer W11540964. I installed a new heating element according to the service pointer. I reinstalled the dishwasher and tested it. It is working as designed. No water leaks present. Job complete.

"Arrived on site for refrigerator, inspected unit and work area. Tested temperatures RC 61? FC 13?. Found ice build up in the refrigerator evaporator. Tested the defrost in the freezer and its operating as it should. To complete repairs it would need the UI board, evap fan harness and support and shims for drip pan. No leaks where observed during service. ; ordrng 1 WPW10389152 (Support) and 2 Shims (Shims)s"

"Arrived on site, ice dispenser pad Ordered by previous technician did not arrive. Checked original pad with meter and it shows to be closing when pad is pressed. Attached motor ordered by previous technician and it did not activate when pad is pressed. Ice dispenser motor also does not run. Spoke with CS issue is likely high-voltage control board Not sending power to UI control board, high-voltage control board is to be ordered as a new part, Customer may attempt to find high-voltage control board through an outside source if so only would be relevant to install it. Would also bring back user interface control to ensure repair. job complete"

Arrived onsite for a dryer that is not heating. Upon inspection I found that CYCLING THERMOSTAT connector was loos I corrected this and tested unit and found unit operating as designed. Job complete.

Arrived onsite for oven not igniting. Upon arrival customer stated tenant notified that unit seemed to be working now. Tested all burners and oven and could not duplicate the issue. Tested oven multiple times and worked each time.

"Arrived on site for check vent light staying on . Dryer was moved to another unit . Ran diagnostics, restricted error code . Ran both air flow and temp tests . Both passed . Job complete"

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. I can bring to the customers model and serial tag were within the range of the service pointer. Replaced the heating element in tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"Arrived on site to follow up on refrigerator that has barely made ice since last visit. Checked temps and found RC will not drop bepow 40, and FC at 6.4 degrees. Heard unit cycle, but was not able to fill. Valve hums, but doesnt fill. Checked resistence of fill tube heater and found 1600 ohms. Ordering fill tube heater, valve, and control due to frozen full tube. Office to schedule. Customer only available Tues / Thursdays. ; ordrng 1 WPW10554299 (Fill Tube Heater) and 1 WPW10341329 (Dual valve)"

"Arrived on site for a washing machine that is making sounds as the unit agitates and Spinz. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test and found the unit making very abnormal sounds during span and agitation. During the spin cycle, found the unit making sounds like an airplane taking off. Went to remove the rotor from underneath the washer and found the rotor completely stuck and leaking oil everywhere. Attempted to pry the rotor off after removing the bolt but only got the rotor stuck even more. Attempted to remove the agitator and had the same issue with the agitator sliding a quarter of an inch upward but then completely stopping and not allowing the agitator to come loose even with vice grips. I did advise the customer but they would need a complete rebuild with the agitator, spanner net, basket, tub, filter, gear case, slider, clutch, stator, and rotor. I did advise the customer that a large majority of those parts are under warranty except the basket, tub, and drive motor. The customer advised that they werent sure if they were still under an extended warranty or not but just decided to have us come out anyway to see if the issue was a minor issue.

"Arrived on site for dishwasher randomly stoping mid cycle. I inspected the unit and work aarea. I ran a diagnostics cycle and found no fault codes. The unit ran through with no issues. I inspected the door and found the left side of the outer panel warped not allowing the door to fully close and latch, letting to door pop open during a cycle. I am order the outer panel to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11505430 (Outter panel.)"

Arrived on site for washing machine throw f20 error code. I inspected the unit and work area. I ran a diagnostics cycle and found the valves barely letting water through. I installed the new valve and retested the unit. I found water pressure restored when filling the unit.

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and everything tested good. The only thing I see wrong is that its not on its dedicated power supply. I advised CX to have an electrician to get washer on separate power supply. Unit is operating as designed. No leaks where observed during service. Job completed."

Arrived on site to install icemaker and freezer led module to resolve no ice / lights out in unit. Replaced icemaker and LED and power cycled unit. Found error code gone and unit passed cycle test. Call complete.

Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and dispenser motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to diagnose an ice machine that is not producing ice properly. Found short in system and replaced control, pump/water level sensor, and transformer. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."

JM: Arrived onsite to inspect range broil not working. Tested amp draw at the element on heating element for broil and got 14.4 amps. The broil is working as designed. Instructed CX that he needs to keep the door closed during broil and not have the door cracked open. Operational test good. Call complete.

"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer still not shutting off on sensor dry. I replaced the control and the ON/OFF relay. Job completed ; ordrng 1 W10853313 (Sensor)"

"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit with power, but the control panel display blank and not responding. Cycled the power and tested the thermal fuse and found it bad. I removed and replaced the fuse and cycled power and tested on Bake at 350 degrees. Once unit reached preheat, my temp reading was 357 degrees. Unit is operating as designed. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Tested unit and found compressor running, attached my amp clamp and compressor was drawing .76amps. Unit would need a sealed system to be repaired. No leaks where observed during service. Job completed."

Arrived onsite and replaced the icemaker. unit is now operating as designed.

"Arrived on site for no ice. Removed cover found broken grid cutter,ran diagnostics all test passed. Replaced grid cutter,under appliance express 1 year warranty."

"Arrived on site for washer not finishing cycle . Ran diagnostics and found valve failure . no water leaks detected at time of service. Job complete ; ordrng 1 W10853723 (Valve)"

Arrived on site to diagnose a refrigerator that is making unusual noise when dispensing water. Found filter head faulty and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"JM: Arrived onsite to inspect leaking washer. I ran the washer through a diagnostic wash cycle and no leaks were observed during test. The tub sits a little close to the chassis. Raised legs and leveled the unit. Tested unit, operational test good, no leaks observed during service. Call complete."

"Arrived on site and inspected washer and found valve is leaking. After replacement confirmed washer is no longer leaking

Arrived onsite for defrost issue fully frozen freezer evap. Ordering parts for repair and returning to defrosted refrigerator to repair defrost issue. ; ordrng 1 W11566851 (Control) and 1 W11581973 (Harness) and 1 W11546981 (Heater)

"Arrived onsite to install previously diagnosed parts. Replaced valve, regulator, and orifice. Test unit and unit now operates as designed"

"Arrived on site for range, inspected unit and work area. Tested unit and found left front burner head not igniting correctly. Found that the burner head was misplaced. Unit is operating as designed. No leaks where observed during service. Job completed.

arrived onsite to install previously designed parts. Upon arrival I installed new console and mag. And tested unit and found unit operating as designed. Job complete.

Arrived on site for no lights in freezer section. Per service pointer removed defective led module installed updated led module all leds working as designed

Arrived on site to install previously diagnosed drain pump. Tested unit with new drain pump and found all working as designed. Call complete.

"Arrived on site and inspected washer and found the lid is locked and there is water and a load in the tub. Found drain pump is not running. Found previous technicians wiring repair looks good, drain pump is showing 20 ohms. Checked drain pump at control board and it is showing 1.9 ohms, replaced lower harness. After replacement drain pump is working properly, job complete"

"Arrived on site and set washer into a diagnostic cycle and Did not find any saved error codes, ran diagnostic cycle and it completed properly. Customer has experienced the arc fault breaker tripping to the point where once it Stopped in mid cycle 3-4 times in one day, discussed nuisance tripping on arc fault breakers. Examined bottom of washer and did not see any wiring issues, gear case problems. No further repair is required at this time, job complete"

"Arrived onsite for dishwasher making noise when in use. Upon arrival inspected unit. Customer had video of humming noise during wash cycle. Ran diagnostics and found no stored error codes. Ran test cycle and had no issues. Ran express wash and normal wash and could not duplicate any issues. Customer ran cycle selection and could still could not duplicate the issue. Called tech line for assistance on intermittency. Not being able to duplicate the issue does not allow for isolating the problem. If a failure occurred, then it can be addressed. Tech provided SR#7734479557. Unit is Functioning as designed."

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. I can bring to the customers model and serial tag were within the range of the service pointer. Replaced the heating element in tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

Arrived on site for a dryer that is making noise as the drum turns. Inspected unit and work area. Confirm the customers complaint and disassemble the unit. Found one of the roller stuck in the idler pulley causing the issue. Replaced both roller and a little pulley and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for icemaker not producing but the dispenser still works. I inspected the unit and work area. I tested the ice maker harvest and found it cycling. I ran a fill test and found the valve opening but not water being dispensed. I gained access to the fill tube and found it iced over. I tested the fill tube heater and found it open, not heating the fill tube. I am ordering the freezer door to repair. The office will reschedule when we have eta on the parts.; ordrng 1 W11465916 (Freezer door) and 1 WPW10334458 (5/16 to 1/4)"

"Arrived onsite for washer not agitating and clothes wrinkled. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran diagnostics cycle and all passed. Ran load with clothes and found supply lines reversed. Lines are colored correctly but supply is incorrect, will need to be switched. Recommended switching lines, suggested some fabric softener and instructed cycle selections. Unit is functioning properly. Job complete"

Arrived on site for washer not responding to controls . Got unit in diagnostics after couple tries and power reset . No error codes. Unit kicked out at beginning of spin test. Motor and actuator checked normal. Replaced control. Ran calibration and diagnostics wash tests. Also ran a quick wash for 10-15 . No issues found . No water leaks detected at time of service. Job complete

"Arrived onsite to inspect refrigerator not cooling in RC. I tested the temperature of the FC and it was 6? and dropping. I found that the evaporator in the RC was iced up. I tested the RC thermistor, it measured at 4.47 Kohms. I also tested the evaporator thermistor and it was 10.5 Kohms. The evaporator thermistor is way out of range and not reading correctly. I found the software in the GF2 control showing 6.0.0. The control and cover need to be replaced and will be covered per Technical Service Pointer #: W11329116C. I spoke with SC and confirmed this. I explained to the customer that the unit needed to be manually defrosted and went over defrost instructions with Ms. I also explained to mr the issues we see when the evaporator has been encased in ice and causing refrigerant leaks. Will return with the cover and the control. Office to RS.; O-emld tckt"

"Arrived on site for water leaking. Diagnosed icemaker over filling,replaced icemaker ran harvest test passed,ran fill test passed water no longer over filling icemaker tray"

Arrived on site to replace previously ordered parts for washer. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to diagnose dryer that is providing no heat. On arrival customer informed me it takes 3 cycles to dry clothes. Ran unit and found it is heating, but not venting. Looked behind unit and could see lint all over from clogged ducting. Customer advised they need to have their vents cleaned, or have the builder check to make sure vent isn't crushed in the walls. Customer advised next visit we would need to charge if the vents are not cleared. Call complete."

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by torn door seal and possibly control miscommunication. Control kit and rt side rc door gasket will need to be replaced to complete repairs. Return date set for 9/5. Customer will thaw unit prior to service and has signed waiver. ; ordrng 1 W10917313 (Gasket)

Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for microwave making a grinding noise. I inspected the unit and work area. The customer stated she was using an aluminum tray that was microwave safe. I tested the unit with a cup of water and found it heating. I pulled the unit out and inspected the magnetron, capacitor, diode and wave guide. All look in good condition and no signs of a short. I advised the customer to not use the aluminum trays in the microwave any more. Job complete."

Arrived onsite to deliver burner cap. Upon arrival I dropped off the burner set.

"Arrived on site for washing machine not signaling the end of the cycle. I inspected the unit and work area. I wiring diagram, tech sheet, quick reference, and owners manual. I also inspected the controls. This model does not come with a speaker to alert the end of the cycle. Job complete."

"Arrived on site ,replaced element .ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"

Arrived on site for dishwasher needing replacement of ui control. Upon arrival installed required part then reass and tested unit. Found unit functioning as designed. Call complete

"Arrived on site for dryer, inspected unit and work area. Tested unit and had no power. Tested voltage from wall to the unit and only had 120v need 240v for it to operate. Advised CX to get an electrician to check the outlet since I did not see 240v. CX will contact us if any other issues continue. Job completed"

Arrived on site for dishwasher flashing clean led. I inspected the unit and work area. I found the float switch broken and missing a connection. I replaced the float switch. I ran a diagnostics cycle and found the unit working as designed. Job complete

"Arrived on site to test unit for not functioning properly, tested unit found drain pump not draining properly, replaced drain pump, ran diagnostics shift actuator will not actuate properly in constant rotation, replaced actuator, ran diagnostics, all components tested good , no leaks detected job complete"

"Arrived on site for ice build up. Found gasket not sealing correctly,remolded door gasket checked door seal good."

Arrived on site to replace previously ordered parts for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dryer that is taking too long to dry on auto cycles only. Found blower thermistor out of range and it will need to be replaced to complete repairs; ordrng 1 WP8577274 (Thermistor)

"Arrived on site to test unit for water leak, tested unit in diagnostics found all components functioning properly, not detecting and leaks around door or under unit, customer said it only happened once and they ran it last night with no issues, advised customer when loading dishes make sure no items are restricting spray arms from spinning freely and if leak does happen again take videos, at this time unit is functioning properly,no leaks detected job complete"

"Arrives on site to diagnose oven with lower oven not going above 180. Tested unit and found no heat coming from lower bake element. Tested elements and found them good with no indication of failure. Tested K3 relays at control and found lower oven K3 control relay had no power. Traced and found lower TOD had failed. Replaced TOd and tested. Verified unit working as designed. Call complete."

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 after doing so I tested unit and found unit operating as designed job complete no leaks.

"Arrived on site to test unit for no heat, tested unit found unit has power but heater not engaging, checked voltage and unit only receiving 78vac from L1-L2, removed plug and found signs of arcing on the plug, advised customer to contact electrician to resolve this issue, at this time job complete"

"Arrived on site to diagnose refrigerator that had no cooling at all present. Found unit providing no cool due to sealed system leak. Ordering parts for sealed system repair, also ordering lokring kit for aluminum evap. Sealed system tech needed. ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11502743 (Tubing) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 Nitrogen (Nitrogen) and 1 Lokring (Lokring kit)"

Arrived onsite to inspect washer to test it for running correctly. I found the unit not spinning correctly at the correct speed. I found the rotor bolt was loose and backed out. I tightened the rotor bolt and the unit started spinning correctly but the inner parts of the tub ring has been damaged in a few spots and will need to be replaced. The suspension sits low and will need to be replaced

Arrived on site for refrigerator needing previously diagnosed gasket and washer. Upon arrival installed required parts and tested door. Found it functioning as designed. Call complete