We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Coupland, TX 78615
Cliff
Job Details: 06/28/2022
Arrived on site to diagnose a refrigerator that is not always freezing. Found evidence door hasn't been fully closed at some point and advised customer that this can cause evaporator to freeze over preventing proper cooling. Temps were correct at time of service and no repairs were needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78754
Matthew
Job Details: 06/28/2022
Arrived onsite for refrigerator freezing items in fresh food section and fridge door squeaking when opened and closed. Upon arrival inspected unit. Customer had already adjusted temperatures and on arrival temperature was good. Customer stated at one point her eggs froze. No product currently frozen. Thermistor and diffuser test good. Found that food product and original packing material were blocking air flow. Instructed customer on product placement. Adjusted right door and squeaking stoped. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Del Valle, TX 78617
Matthew
Job Details: 06/28/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival inspected unit. Found noise coming from compressor compartment. Also inspected evaporator compartment. Found that unit actually produced a full bucket of ice and ice packs in unit were frozen , sent to service management. Saw that about 1/3 of the evaporator was frosted. Checked sources of noise and found pad had jammed the condenser fan not allowing free rotation. Removed pad and monitored compressor. Compressor running at .8 amps. Unit began building frost on upper sections of the evaporator, took pics. Found that debris was causing the fan to slow, therefore causing the compressor to heat and not run effectively. Now that unit is cooling properly, recommended customer place a bottle of water in the freezer and monitor temperature. Unit is cooling properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78753
Matthew
Job Details: 06/28/2022
"Arrived onsite to replace previously diagnosed parts. Replaced failed bellow. Tested pump and pump tested good, however due to the failure in the bellow debris entered the pump and clogged it. Removed debris and tested. Bellow is seated properly and drain pump is functioning. Urged customer to continue to use laundry bags. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78748
Leonardo
Job Details: 06/28/2022
Arrived on site to replace control board and display board and console. Replaced all parts test unit and fan still not working. Pulled unit down and found fan blower not connected at all. Secured connection test unit and unit test good job complete
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Manchaca, TX 78652
Leonardo
Job Details: 06/28/2022
Arrived on site to test unit for oven not cooking correctly. Found oven not getting to temp. Calibrated oven and showed customer hot to calibrate.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Bertram, TX 78605
Kimo
Job Details: 06/28/2022
Arrived onsite for dishwasher not going into wash. Upon inspection I found that the Sump&motor was not running in diag mode + I found code stored fro motor not running. I replaced the Sump&motor and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78748
Luis
Job Details: 06/28/2022
"Arrived on site for loud noise power cycled unit loud noise from damper,replaced damper found gap between freezer gasket to liner,remolded gasket."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Copperas Cove, TX 76522
Tyler
Job Details: 06/28/2022
"Arrived on site for washer making loud noise during spin. Upon arrival confirmed complaint and found f7E5 & F7E1. Found gearcase leaking oil, splutch was grinding belt into cover and ruining motor as well. After replacing cam/splutch, belt, motor, actuator and gearcase I then reassembled and tested unit. Found no leaks and u it cycling through setting with no abnormal noises as designed. Call complete"
We serviced a
LG WASHER
Model WT1501CW
Near New Braunfels, TX 78132
Andrew
Job Details: 06/28/2022
"Arrived on site to test unit for loud grinding sound and bleach dispensing automatically. Found hot and cold lines were crossed and drain pump was causing humming. Replaced valve and pump and corrected hot and cold lines. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Austin, TX 78748
Luis
Job Details: 06/28/2022
"Arrived on site. Customer defrost unit,replaced cover,sensor and drain kit. Customer will reassemble door that was removed from enclosure. Advised customer to let unit run 24hrs after reinstalling unit and door."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Austin, TX 78726
Scott
Job Details: 06/28/2022
"Arrived on site ,replaced MCU . Ran test wash on unit all checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78724
Joe Z
Job Details: 06/28/2022
"Arrived onsite for NOT COOLING AGAIN IN BOTH SECTIONS - NO ICE BUILD UP . Upon arrival found unit operating normal. Ice cream, pop cycles and bottle water are are frozen solid in FC. Inspected RC and temperature is also correct. Tenant said that the unit has been operating correctly for the last couple of days. Contacted Techline for assistance and tech said there is nothing to be done with the unit at this time . It is operating correctly. Tech gave SR#7733988685"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Manor, TX 78653
Joe Z
Job Details: 06/28/2022
"Arrived onsite for Condensation in RC. Upon arrival customer pointed out where there was condensation dripping. Condensation was dripping from top of cabinet near filter housing. Inspected all valves , resovoir, and water lines. There were no leaks. Found a small gap at the very top of mullion.Contacted SW for assistance. Susie recommended first leveling the unit. Inspected unit and it is completely unleveled. Leveled unit and the gap at mullion is gone. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Taylor, TX 76574
Cliff
Job Details: 06/28/2022
Arrived on site to replace previously ordered parts for range. Replaced glass top and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Taylor, TX 76574
Cliff
Job Details: 06/28/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker wiring harness only partially connected and reset plugs to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL FREEZER
Model ED5FHEXLQ01
Near Taylor, TX 76574
Cliff
Job Details: 06/28/2022
Arrived on site to diagnose a refrigerator that is leaking. Found at some point in the past a improper repair to defrost drain has made unit urepairable and leaking can not be stopped. Homeowner will need to replace unit and has signed water damage waiver.
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Manor, TX 78653
Joe Z
Job Details: 06/28/2022
"Arrived onsite for The dryer began not drying, a short time later there was a sort of burning smell. Upon arrival test unit and there was no heat. Inspected unit and found lots of lint behind rear panel and in blower wheel. Found thermal cutoff is OL. Need to replace Thermal cutoff. Replaced thermal cutoff and test unit. Unit heats correctly. Could not duplicate the burning smell. recommended that customer has vent in house cleaned at least once a year. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details: 06/28/2022
Arrived on site to diagnose a microwave with a fan making unusual noise. Found fan blade not positioned correctly in housing and reset it to proper position. All is working properly at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Dripping Springs, TX 78620
Luis
Job Details: 06/28/2022
"Arrived on site. Unit cooling correctly,ran diagnostics E5 error code diagnosed a defective thermistor on icemaker,replaced icemaker,power cycled unit ran harvest test passed,ran fill test passed."
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX00
Near Lakeway, TX 78734
Luis
Job Details: 06/28/2022
"Arrived on site. Replaced main control,ran diagnostics icemaker passed ran fill test frozen water line,ran test 66 defrosted line,ran fill test passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakeway, TX 78738
Luis
Job Details: 06/28/2022
"Arrived on site. Replaced defective right side fresh food door gasket,checked door seal good. gasket
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Austin, TX 78733
Luis
Job Details: 06/28/2022
Arrived on site for light issues. Diagnosed a defective led module per service e pointer installed all new updated leds all leds working as designed. Autho S84638; used 1 W11484836 ( Led module) from stock
We serviced a
KITCHENAID OVEN
Model KGSS907SSS02
Near Austin, TX 78732
Scott
Job Details: 06/28/2022
"Arrived on site , replaced appliance manager control. Ran preheat , temps checked normal . Convection fan is coming on. No gas leaks detected at time of serviceJob complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Temple, TX 76502
Jonathan M
Job Details: 06/28/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker extension and leveled out the unit. Tested the unit and the unit is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Austin, TX 78746
Luis
Job Details: 06/28/2022
"Arrived on site for water leaking. Diagnosed a defective filter head,replaced filter head and filter tested water dispenser no leaks.
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW1
Near Temple, TX 76502
Jonathan M
Job Details: 06/28/2022
Arrived on site for a dryer that has rust on the air duct in the back of the dryer. Inspected unit and work area. Did confirm the customers complaint and did verify that it it is in fact rust leading to clothes getting rust on them. Replaced the air duct and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Round Rock, TX 78664
Cliff
Job Details: 06/28/2022
"Arrived on site to diagnose an oven that is not heating properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and to remove excess rack when they are not in use, and that that will provide more consistent temperatures in unit."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Bertram, TX 78605
Kimo
Job Details: 06/28/2022
Arrived onsite for range with a center burner that would go out when set to low. Upon inspection I adjusted the flame by adjusting the gas valve at the knob. And tested unit several times and found that it worked as it should every time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model KRFC300ESS01
Near Buchanan Dam, TX 78609
Kimo
Job Details: 06/28/2022
"Arrived onsite for refrigerator with a display that show 16* when set to 0* in freezer. Upon inspection I found that the defrost defrost thermistor was good and the heating element as well, no ice build up.The refrigerator was running well at the time. I replaced the ui and the control just in case it may have need reading the thermistor incorrectly. After I did this and programmed the unit I found unit continuing to operate as designed. Job complete"
We serviced a
JENN-AIR FREEZER
Model JUD24FCERS00
Near Austin, TX 78731
Luis
Job Details: 06/28/2022
"Arrived on site for unit not freezing. Found ice on one section of cover,removed evaporator cover found ice ball on inlet of evaporator,found traces of oil on evaporator and drain pan diagnosed a leak at the evaporator. The evaporator is a non replaceable part unit No charge of service call due to mis diagnosis from prev tech"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Round Rock, TX 78665
Cliff
Job Details: 06/28/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor causing corrosion to get into ice cubes and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL FREEZER
Model B136CAL3
Near Round Rock, TX 78681
Paul
Job Details: 06/28/2022
Arrived onsite for a refrigerator with a freezer door that is hard to open. I found the left rail glide completely missing causing the inner rail and door rail to rub metal on metal and I found the right side glide falling apart and causing the glide to bind on the rail when closing the door. I found none of the rails or glides available and all the parts discontinued. I explained to the customer if he wanted to fix the unit he would have to go and get the glides custom cut and made then he would have to attach them to the existing rails.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Georgetown, TX 78633
Paul
Job Details: 06/28/2022
Arrived onsite for a refrigerator that is over freezing food in the FC. I tested the compartment temp and found the FC cycling between 0-2 degrees with it set to 0 degrees. Ms said things were to frozen and hard in the FC. I raised the temp to 5 degrees and explained to the customer that I would not set it any warmer than that because it could start affecting ice production depending on how long the door was left open at times. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Georgetown, TX 78633
Paul
Job Details: 06/28/2022
Arrived onsite for a cooktop with a rough surface. I found the cooktop with a number 4 finish. I showed the customer the replacement cooktop and it had the same finish so we didnt change it out. I went over what to use to clean it and cure the top and explained to rub with the grain. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78633
Paul
Job Details: 06/28/2022
Arrived onsite for a dryer that wont turn on. I found the unit is installed with a new style GFCI 240VAC breaker and it was tripped. I checked the wiring at the back of the unit and found it correct. I reset the breaker and tested the dryer finding it working as designed. I explained to Ms that if it trips again I would have the electrician come out and check the wiring connections at the outlet and the circuit breaker. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Bertram, TX 78605
Kimo
Job Details: 06/28/2022
"124940668Arrived onsite to install properly designed parts. Upon arrival I installed new ui, fan, and clean up ice and made sure that the drain tube was not clogged. Then I tested unit and found unit operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Round Rock, TX 78664
Cliff
Job Details: 06/28/2022
Arrived on site to diagnose a dryer that is tripping the breaker. Found loose wiring connection on start switch and rewired switch properly. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78753
Wesley
Job Details: 06/28/2022
Arrived onsite for concerns about operation and water level. and provided customer instruct on design and best practices. Calibrated unit. All checks good. Advised customer on findings.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78753
Wesley
Job Details: 06/28/2022
Arrived onsite and used the screws and the kit to repair the stripped power block. Unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Austin, TX 78753
Wesley
Job Details: 06/28/2022
Arrived onsite and found the light circuit unable to be turned. Off. Replaced the control to repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Temple, TX 76502
Jonathan M
Job Details: 06/28/2022
Arrived on site for a washing machine that is putting spots on clothes after running a bleach cycle. Inspected unit and work area. This unit is the type that has the bleach dispenser cup at the big front that drips down into the tub. I did explain to the customer that using the top right hand corner dispenser can sometimes do that just because water flows down into the tub ring and into the tub. Did advise the customer to run an extra rinse on clothes using bleach due to this issue. Ran the unit through diagnostics and found no stored error codes. Ran the unit for an auto test and the unit ran as designed. Went over user guide in the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Temple, TX 76502
Jonathan M
Job Details: 06/28/2022
"Arrived on site for a dishwasher that has a following up a rack. Inspected unit and work area. Confirm the customers complaint and found the upper left hand slide broken. I asked the customer if she would prefer to have both replaced at the same time. . Replaced both racks and tested the unit. The unit began to work and operate as designed.
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Killeen, TX 76542
Tyler
Job Details: 06/28/2022
Arrived on site for dryer not turning on. Upon arrival reconfirmed issue. Upon further inspection I found outlet still not supplying full power. Found right side of outlet at 123v but leftside of outlet only gives 7v even after resetting breaker. Instructed customer they would need electrician to verify why there is a power lose to outlet. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Leander, TX 78641
Vincent
Job Details: 06/28/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint is unit not dispensing water. CX states he would change filter and would work fine for 10 days but then water flow would get super low. I removed filter and unit would dispense just fine. Called techline and spoke with Rob SR#7733985185 and advised to let CX know that there is just nothing wrong with unit and recommended they install a main water filter for home. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78628
Lou
Job Details: 06/28/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damaged right RC door gasket. Using my heat gun, I shaped the gasket and checked for gaps. Tested door functions and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Vincent
Job Details: 06/28/2022
"Arrived on site for range, inspected unit and work area. CX complaint was unit would spark when burner off. I tested the unit and I was only able to repeat the error once so I still went ahead and changed the burner spark harness to prevent it from failure. Unit is now operating as designed. No leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cedar Park, TX 78613
David S
Job Details: 06/28/2022
"Arrived on site for fridge ice maker leaking. I inspected the unit and work area. I found the unit tilted forward. I found the pantry UI not responding and the dual valve clattering. I opened the pantry UI and found it full of water and corroded. I level the unit and spoke to the customer about replacing the pantry UI, pantry door, and dual valve.
We serviced a
LG WASHER
Model WM2501HWA
Near Austin, TX 78738
Justin
Job Details: 06/28/2022
"Arrived on site to install previously diagnosed parts. I installed the filter assembly and the filter assembly was now sending voltage out to the control. However, the main control was not sending voltage to the UI indicating a bad control. I found the control discontinued. Due to not being able to complete a repair I removed the part. No repair done therefore no fee collected. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Dripping Springs, TX 78620
Justin
Job Details: 06/28/2022
"Arrived on site for a washing machine making clicking noises while washing and not spinning clothes out properly. I put the unit into diagnostics mode and found stored error code F7E6 for motor fault. I went to activate the manual spin and agitate. I found when agitating it would move the entire basket but would spin as designed with no abnormal noise. I then gained access to the bottom of the unit and found significant gearcase oil. In order to repair the unit it will need a new cam, gearcase, belt, and actuator.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Austin, TX 78736
Justin
Job Details: 06/28/2022
"Arrived on site for a washing machine not unlocking. Upon arrival the customer stated the unit will just continuously drain and not unlock. I put the unit into diagnostics mode and found stored error codes F8E3 for overflow, F9E1 for long drain, and F0E2 for oversuds. I then ran a diagnostics cycle and found the water would drain extremely slow and continuously. I gained access to the filter and found a large piece of cloth clogging it. I removed the cloth and tested the unit again. The unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, TX 78703
Scott
Job Details: 06/28/2022
"Arrived on site for washer flashing latch error codes . Ran diagnostics and latch would just click . Replaced latch . Ran calibration and diagnostics wash. All checked normal. Parts 111.80 , labor 174.75 . Collected 310.19 cc . No water leaks detected at time of service. Job complete"
We serviced a
LG DRYER
Model DLE3400W
Near Austin, TX 78704
Scott
Job Details: 06/28/2022
Arrived on site for dryer periodically not drying . Found same issue as before . Previous tech hadnt explained properly to customer . Explained again . Job complete
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78701
Scott
Job Details: 06/28/2022
"Arrived on site ,replaced control .ran diagnostics all checked normal. All burners are functioning properly after testing several times . Job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Austin, TX 78736
Justin
Job Details: 06/28/2022
Arrived on site for a washing machine with the latch not working. Upon further inspection I found the latch and strike bad. I replaced both and then tested the unit. The unit is now working as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78702
Scott
Job Details: 06/28/2022
"Arrived on site for dishwasher not draining . Found drain loop too low and clogged at disposal . Cleared clog . Unit is now draining , and made sure drain hose has proper loop . No water leaks detected at time of service. Job complete . Collected 151.54 cc ."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78723
Matthew
Job Details: 06/28/2022
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly. Tested unit and unit is functioning properly. No excessive noise and no leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Austin, TX 78723
Matthew
Job Details: 06/28/2022
Arrived onsite for wall oven not reaching temperature. Upon arrival inspected unit. Customer stated when set to 350 degrees only reached 330 degrees. Tested unit at 350 and found unit needed calibration. Set calibration to +20. Tested unit again and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Elgin, TX 78621
Joe Z
Job Details: 06/28/2022
Arrived onsite to install previously diagnosed parts replaced the 4 feet to level unit correctly and replaced element. Test unit and unit is now leveled and heating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 06/28/2022
"Arrived on site to test for right side RC gasket torn. Verified gasket needs replaced. Replaced gasket and formed with heat gun. Tested unit, unit is now sealing as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, TX 78155
Andrey
Job Details: 06/28/2022
"Arrived on site to test unit for leaving clothes wet at end of cycle, customer stated now the unit is running good, tested unit found off balance error code, stated to customer that if unit goes off balance it will shut down cycle and clothes will be still wet, customer will follow proper procedures put unit through diagnostics cycle all components tested good, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near New Braunfels, TX 78130
Andrey
Job Details: 06/28/2022
"Arrived on site to test for no heat,tested unit found magnetron sounds really loud, switches are engaging properly, replaced capacitor,magnetron and diode, tested unit,unit now running as designed, unit had poor ventilation, customer asked not to install unit, he will make sure that ventilation is good and install unit himself, requesting extra pay, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78747
Leonardo
Job Details: 06/27/2022
Arrived on site to test unit for unit not heating. Test unit and found bad bake igniter. Replaced igniter. Oven pre heated to 350 job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Mustang Ridge, TX 78610
Kevin
Job Details: 06/27/2022
"Arrived on site and inspected dishwasher and found standing water in tub. Found builder did not remove knockout from garbage disposal. After removing knockout confirmed dishwasher will now drain properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78737
Luis
Job Details: 06/27/2022
"Arrived on site. Diagnosed a defective mullion rail,replaced mullion rail tested door operation good."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Spicewood, TX 78669
Luis
Job Details: 06/27/2022
"Arrived on site. Replaced drain pump,ran water through pump watched water drain no leaks"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Waco, TX 76710
Jonathan M
Job Details: 06/27/2022
Arrived on site to install previously diagnosed parts. Affected unit and work area. Replace both panels on each side and the back terminal cover and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Salado, TX 76571
Gerry C
Job Details: 06/27/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed door gasket and installed the replacement. I squared and leveled the chassis and matched the doors. The FC door required adjustment and I cleaned the condenser coils. The unit has been producing ice as expected. No leaks observed during service. From prior service:
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Hutto, TX 78634
Cliff
Job Details: 06/27/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time. Customer to thaw unit for 24hrs prior to use. Customer signed defrost waiver.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Marble Falls, TX 78654
Lou
Job Details: 06/27/2022
"Arrived on site to inspect dishwasher door making a popping noise. Upon further inspection, when I opened the unit door, I found that the hinges were coming off their mounts and I found the unit not installed properly and on the left side, the unit mount/screw had split the wood of the counter. I advised the customer of my findings. I pulled the unit out and found it missing the hinge springs/bushings. Installed the springs and bushings and tested the door operation and it is opening/closing as designed with no further popping noise. Placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Georgetown, TX 78633
Tyler
Job Details: 06/27/2022
Arrived on site for refrigerator with failing rc led module as well as ui control laminate cover coming off. Upon arrival confirmed complaint and found led in rc dimmed significantly and ui control laminate cover bubbling/Pealing away.
We serviced a
WHIRLPOOL REFRIGERATOR
Model 106.573627
Near Georgetown, TX 78633
Tyler
Job Details: 06/27/2022
Arrived on site for refr not making ice. Upon arrival confirmed issue. After further testing I found ice maker harvesting but was only sending 102v to valve instead of the full 120v. Found ice maker motor grinding loudly when in harvest mode also I replaced ice maker.found unit now functi as designed with no leaks found. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Georgetown, TX 78633
Tyler
Job Details: 06/27/2022
Arrived on site for oven temp not accurate when heating. Upon arrival confirmed issue and customer stated they had a home inspector who had tested unit and found it over temp by 40 degrees. Found no errors in diagnostics and all hardware functioning within tech specifications. Ran unit for 30 minutes and found high/low swings averaging 353 when unit was set to 350. Nformed customer unit is functioning as designed and showed them how to calibrate unit for future use if needed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Buda, TX 78610
Andrey
Job Details: 06/27/2022
"Arrived on site to test unit for leaking ice maker, tested unit found ice maker has lost its home position but still cycling and filling with water spilling it out, replaced ice maker, tested unit, IM filled with correct amount of water, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/27/2022
"Arrived on site to test unit for not completing wash cycles. Found unit not agitating or spinning. Found resistance on motor and harness were good. Found control not sending proper voltage to motor. Replaced control, tested unit, unit now working as designed. No leaks detected. Advised customer to download Maytag app and connect unit to WiFi. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near New Braunfels, TX 78130
Andrew
Job Details: 06/27/2022
Arrived on site to test unit for not cooling. Found access valve on compressor low side. Found oily substance coming from cabinet where cap tube and suction exit on rear. Found low side pressure in vacuum at -10psi. Spoke with tech line was advised unit will be sent for review. Notice dryer was sagging a bit low rubbing on cabinet frame. When went to adjust dryer cap tube fell off. Was advised whirlpool will contact customer within 3-5 business days. Job complete. SR#7733978233
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Tyler
Job Details: 06/27/2022
Arrived on site for wall oven advancing clock to quickly. Upon arrival customer stated they had recently connected unit to WiFi (1week prior to 6/27/22 diagnosis) and had noticed unit hadnt continuously skipping time ahead like it did prior. Ran diagnostics on unit but found all functioning as designed. Did find an f6E4 that had been logged back on 12/20/21 but no new codes since. Instructed customer that with WiFi being connected unit had updated and resolved its error but to inform Us if issue were to come back. If it does we will need to order and replace ui control. Call complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Pflugerville, TX 78660
Wesley
Job Details: 06/27/2022
Arrived onsite and found unit control buttons sticking when depressed. Control needed to be reseated to prevent the buttons from being stuck. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Wesley
Job Details: 06/27/2022
Arrived onsite and found inlet water valve failure. Replaced the inlet water valve which restored ice and water function. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Smithville, TX 78957
Joe Z
Job Details: 06/27/2022
"Arrived onsite for Squeaking or Squealing Noise . Upon arrival ran diagnostics and got F0-E0 over suds, and F0-E5 Off balance error codes. Inspected unit and found lots of oil leaking from gearcase. Will need to replace Agitator, belt, cam, gearcase, motor. Motor to be covered under 10 warranty per claims.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78739
Andrey
Job Details: 06/27/2022
"Arrived on site to replace previously diagnosed capacitor, replaced capacitor tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78737
Andrey
Job Details: 06/27/2022
"Arrived on site to test unit for not washing dishes, tested unit found wash motor humming but not washing, replaced sump, tested unit, unit is not running as designed,
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78734
Justin
Job Details: 06/27/2022
"Arrived on site for a refrigerator with the LEDs out and the IM arm fallen off. Per the SP W11606409 I installed all LED modules. I then found the IM shut off arm extension missing, but the IM working as designed. The customer declined a repair
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Waco, TX 76712
Jonathan M
Job Details: 06/27/2022
"Arrived on site for a washing machine that is attempting to drain when the unit is not in use. Inspected unit and work area. The customer advised that a couple weeks ago, the unit was filling with water when it was not in use and was filling and draining at the same time. She was advised to power cycled the unit and since then, the unit has been working as designed. I asked how many clothes cycles theyve been able to run without an issue and she advised that it was well over 10. She just wanted to have the unit checked out anyway since they already the service fee. I did speak to MS and confirmed that they had already with their warranty company. I ran the unit through diagnostics and found an F3 E2 (inlet water temperature fault) and F0 E4 (spin limited by water temperature) error codes. Ran the unit through a cycle and the unit ran as designed. Did check water temperatures by running a manual fill test and found warm water coming in the unit when calling for cold water and hot water coming in the unit when running the hot water valve. She did advise that during the summer months, their cold water is not cold. I did explain to the customer that that can cause issues with her cycle finishing completely. Went over user care guide and the unit is working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hewitt, TX 76643
Jonathan M
Job Details: 06/27/2022
"Arrived on site for a dryer that is having a hard time turning off the unit when the unit is finished with the cycle. Inspected unit and work area. The customer advised that the unit didnt seemingly have an issue until just recently. She advised that she ran a load through and it started doing this issue. She was advised by one of the office personnel to power cycled the unit and since then, the unit has been working as designed. Did not find any stored error codes but check behind the washer. Found the vent hose completely crushed causing the issue. Did move out the dryer and explained what happened to the customer. Advised the customer to call back if any other issues persist. Call complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA07
Near Copperas Cove, TX 76522
Gerry C
Job Details: 06/27/2022
Arrived to instal previously diagnosed and ordered parts. I removed the failed sealed system parts and installed the replacements. I tested the unit and it cooled and operated as designed. No leaks observed during service.
We serviced a
KENMORE REFRIGERATOR
Model 106.589028
Near Wimberley, TX 78676
Andrey
Job Details: 06/27/2022
"Arrived on site to test unit for no cool, tested unit found shorted start device, , replaced parts, started unit, compressor kicked on, evaporator developed a good frost pattern,
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Copperas Cove, TX 76522
Gerry C
Job Details: 06/27/2022
"Arrived to inspect no heat. I verified correct voltages to the unit and then verified an open element circuit. I found a large amount of lint within the chassis and vacuumed it out. The element was open and I removed and replaced. I tested with the new element and the unit heated, but the dryer vent test failed. The CX is aware their vent goes down into the foundation and gathers water that will plug the venting and they will have it corrected. No steam dryer, no water connections to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78717
David S
Job Details: 06/27/2022
"Arrived on site for fridge not making ice. I inspected the unit and work area. I found frame damage on the bottom left side of the fridge. I called techline and spoke to Austin sr#7733979804. I spoke to the trade care team and recicieved sr#7733979882. They advised the customer will be contacted with in 7 to 10 business days. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78758
Matthew
Job Details: 06/27/2022
Arrived onsite to replace previously diagnosed parts. Replaced ignitor and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Cedar Park, TX 78613
David S
Job Details: 06/27/2022
Arrived on site for dishwasher not cleaning the dishes. I found fault codes f4e3 wash motor not running f7e1 no heat in diagnostics. I ran a diagnostics cycle and found the wash motor not pumping. I replaced the wash motor and retested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78645
David S
Job Details: 06/27/2022
Arrived on site for fridge not dispensing water. I inspected the unit and work area. I replaced the fan scroll.I used foil tape to seal it properly to the cabinet. I put more insulation where the water lines run and sealed it with foil tape. The unit is working as designed. Job complete.
We serviced a
GE WASHER
Model WCVH4800K2WW
Near Austin, TX 78750
Matthew
Job Details: 06/27/2022
Arrived onsite for washer not functioning every cycle. Upon inspection found issues with latch mechanism. Notified customer that could possibly be issues with Latch and control due to the constant issues. Customer approved latch replacement. Replaced latch and unit is now functioning properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Matthew
Job Details: 06/27/2022
Arrived onsite to replace previously diagnosed parts. Spoke to JC. Replaced the main board due to power cycling issues. Replaced board. Unit powered on and compressor started. Could hear fans now running properly. Job complete
We serviced a
MAYTAG WASHER
Model A612
Near Austin, TX 78731
Matthew
Job Details: 06/27/2022
Arrived onsite for washer leaking. Upon arrival removed front panel for inspection. Started load and watched for leaks. Customer stated leak happened at the beginning of the fill cycle. Allowed unit to fill and begin wash cycle. Customer stated would have leaked by now. Inspected hoses and interior. Could not duplicate. Customer inspected as well. Customer will monitor. Asked if tub seal
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austin, TX 78731
Matthew
Job Details: 06/27/2022
Arrived onsite for washer leaving clothing wet at end of cycle. Upon arrival put unit in diagnostics and found no stored error codes. Ran diagnostics test and all passed. Ran normal load and found that stored settings were with spin being off. Reset and power cycled unit. Instructed customer to adjust settings to fast spin on next load. Customer will monitor. Job complete
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Pflugerville, TX 78660
Wesley
Job Details: 06/27/2022
Arrived onsite for dryer not responsive and found l1 power supply dead at the outlet. Attempted reset at breaker and recheck. Same result. Advised customer that power supply is interrupted and an electrician will be needed to repair. All else checks good.
We serviced a
WHIRLPOOL COMPACTOR
Model KUCS03CTBL0
Near Austin, TX 78735
Leonardo
Job Details: 06/27/2022
Arrived on site to test unit for compactor not staying down when on solid. Test unit and unit working as designed at this time. Weight staying down on solid
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 06/27/2022
Arrived on site to replace tub. Replaced tub test unit no leaks present job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 06/27/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=10 degrees. Inspected the ice maker and found the on/off arm in the off position. Released the arm in the on position and tested and unit is operating as designed. Customer requested to purchase a water filter. I removed and replaced the water filter