"WMH31017HS10 Arrived on site for vent fan not working. Upon arrival, customer mentioned vent fan will work intermittently. Proceeded to check all connections and found no loose connections. Both connections are inserted properly. Due to being an intermittent issue, proceeded to replace W11552018 control. Tested unit on multiple occasions and works within specs. Unit is functioning as designed."

"WTW4816FW3 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11603810 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"WFG320M0MS0 Arrived on site to replace previously ordered parts. Upon arrival, found all burners igniting. Inspected spark ignition and every burner is making straight contact with the burner cap. Tested on multiple occasions and ignition reacts perfectly. Proceeded to tighten all screws on the burner cup to raise ignition higher. Tested on multiple occasions again and works perfectly. Unit is functioning as designed. No parts replaced"

"WFG320M0MS0 Arrived on site for unit making clicking noises. Upon arrival, unit is flashing F1E0 board failure. Proceeded to replace W11620481 control. Tested unit and now unit is functioning as designed."

"WML55011HS07 Arrived on site to replace previously ordered parts. Upon arrival, found cooling fan reading OL. Proceeded to replace W11443154 motor fan and W11088354 wheel fan. Tested unit and now unit is functioning as designed."

"WFG505M0MS0 Arrived on-site for unit displaying F7E1. Upon arrival, entered diagnostics and found F2E1. Proceeded to replace WPW10181986 sensor and W11620481 control. Tested unit and now unit is functioning as designed."

"Arrived on site for a vent hood and that is tripping the breaker. Inspected unit and work area. The customer advised that she just moved in and whenever they turn on the vent fan, the breaker trips. I tested the unit and confirmed the customers complaint. I remove the ground wire from the motor off the chassis and found that the fan would run adequately and properly. I went ahead and replaced the fan motor and tested the unit. I found the unit working and operating as designed with no abnormal tripping. The unit is working and operating as designed. Call complete. W11100651."

"Arrived on site for continued issues of not filling. Upon arrival, ran diagnostics and get error code F8-E1 long/no fill. Maintenance department has repaired water pressure issues per previous visit. Test cold fill and confirmed issue. This is a stacked unit. Maintenance department has made unit accessible. Replaced cold valve W11688995 and test unit. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site for only drains on very small loads. Upon arrival, ran diagnostics and get no error codes. Ran a rinse and spin cycle and all water drains correctly. Ran a bulky cycle with deep fill and drains correctly. Found customer is using too many pods to go along with other additives advised customer about detergent usage. Unit is operating as designed. No leaks present"

Arrived on site to install previously ordered part. Replaced console W11318818. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site for condensation/ wetness on unit. Upon arrival. Customer states that pulled off vent hose and a bunch of water spilled out. Ran vent test and tested poor for all dryers. Found unit is not venting causing water condensation to run straight down tubing back into hose. Advised customer to have vent checked. Unit is operating as designed. Job complete. Contacted Techline for assistance. Spoke with Tricola. Explained issue and recommendations. Notes were documented . SR# 7740286888 job complete. No parts used

"Arrived on site to install previously ordered parts. Upon disassembly, inspected motor and mounts are correct. Found lots of lint build up on blower wheel. Cleared lint. Test unit and is now operating correctly. Lint build up on blower wheel will cause out of balance and vibration. Unit is operating as designed. Job complete"

"Arrived on site for making noise. Upon arrival, inspected unit. Found makes vibrating noise with unit off and opening door, and tapping all sides of cabinet. Found terminal block cover not installed correctly and rattling around. Secured terminal block plate. Test unit and is also vibrating. Found lent build up on blower wheel. Cleared all lent and test unit. Unit is now operating correctly with no unusual noise. Job complete"

Arrived on site to realce upper and lower blower and control board and appliance Manager and console. Replaced all parts test unit and unit test good both ovens pre heated to 350?. Job complete.

Arrived on site to replace bake igniter. Replaced bake igniter test unit and unit pre heated to 350? job complete.

Arrived on site to replace hinges. Replaced both hinges test unit and unit test good. Found unit connected to 120v plug. Advised customer the unit is 220v. Advised customer to get with builder to replace that. Job complete.

Arrived on site to replace tub. Replaced tub test unit and unit test good no leaks present job complete.

Arrived on site to test unit for center burner flame to high. Test unit and found simmer orifice was still Natural gas orifice. Replaced simmer orifice with LP orifice test unit and unit test good job complete.

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.

Arrived on site to test unit for unit not draining. Test unit and found drain motor not responding. Removed drain motor and found food stuck on drain motor. Removed food test unit and unit test good job complete.

"Arrived on site to inspect washer lid locked. Upon further inspection, I found the customer had gotten the lid unlocked and I found the display flashing error code F9E1-long drain. I found the unit still had a large amount of water inside the tub. Tilted the unit back to find the drain pump,harness was broken (photo) and I was able to get the wires connected to engage the drain pump,and drain the water. As a temporary repair, I mended the harness back together and tested and the lid lock failed to unlock. I removed and replaced the lid lock assembly and calibrated the unit and retested and unit is operating as designed. I am ordering the lower main harness and scheduled return service for 11/13/24. No water leaks observed during service. W11670519; ordrng 1 W11643701 (Lower main harness)"

"Arrived on site to inspect dishwasher odors. Upon further inspection, the customer advised that since the unit was installed, she has used it approximately two times and now it has a very bad odor. Customer also advised that the installer damaged the cabinets on the sides of the unit (photos) and didnt install the drain hose properly and it leaked, but they corrected it. When I opened the unit door, I immediately smelled a strong odor equivalent to a rotten egg. I turned the drain pump on by pressing the cancel button and drained the water and it stirred the odor more. Customer advised the unit didnt dry the first two times of use. I placed the unit in diagnostics showing error code F10E3-drying fan failure. Cleared the code and continued with testing. While testing, I researched the wiring diagram and found this unit does not have a drying fan, but a vent. I tested the vent and found the molex connection very hot to touch and vent motor open. The unit completed testing and is operating as designed except the vent motor. I made recommendations for use and care, as well as, detergent, rinse aid and cleaner recommendations. I am ordering the vent and main control and scheduled return service for 11/13/24. RETURNING TECH TO REPLACE THE VENT AND TEST BEFORE REPLACING THE CONTROL. No water leaks observed during service.; ordrng 1 W11649995 (Vent) and 1 W11629914 (Control)"

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that water is leaking from the left bottom corner of the door. Also pointed out that there is water at the toeplate. I removed the toeplate and found the insulation was wet (photo). I found the sump assembly is good and no leaks present. I removed the outer door panel and then inspected the lower and upper spray arms and found debris in the ports and attempted to remove the debris. Also found the lower spray arm beginning to crack as debris was coming out of the crack (photos). I I placed the unit in diagnostics showing no error codes and tested. I found both spray arms would stop during testing and the upper spray arm stopped and was pointed towards the unit door and water was beginning to fill the reservoir to the point to where it was about to overflow (photos). The unit completed testing and all is operating as designed except for the lower & upper spray arms. I am ordering the upper spray arm and will return with all prescreened parts. Scheduled return service for 11/15/24. RETURNING TECH TO REPLACE THE UPPER AND LOWER SPRAY ARMS.; ordrng 1 WPW10498900 (Upper spray arm)"

"Arrived on site to inspect cooktop burner flames. Upon further inspection, the customer advised the burners take too long to ignite and demonstrated. I tested all burners and found the five large burners take too long to ignite and the back middle burner low setting flame turns off. Following the service pointer #W11643965, I adjusted all of the large burners and adjusted the flame heights and tested. Unit is operating as designed and I demonstrated for the customer. No gas leaks detected during service, job completed. No parts installed."

"Arrived on site to inspect Microwave arcing/shock Safety Call. Upon further inspection, I found the unit installed properly. I found the vent cover above the unit in the cabinet was properly installed. I tested the unit with my microwave tester and cup of water and the unit operated as designed. I retested several times and could not duplicate the arcing complaint. Customer pointed out where they saw the sparks which was at the vent area above the microwave control panel and at the vent area above the microwave door near the center of the unit. I removed the unit from the wall and removed the cover to inspect the underside of the cover for arcing and found no signs of arcing. I inspected the heating components-magnetron, transformer, capacitor, diode and found no signs of arcing or failure. I tested the heating components and all are good. I did find some cooking oils at the vent area near the diode above the control panel but nothing out of the ordinary. With the cover off and the heating components exposed, I retested the unit and it continued to operate as designed. I inspected the underside of the vent where the customer said they saw arcing and found no signs or damage from arcing. I notified our office and was advised my findings and photos would be submitted to the manufacturer safety department. No one was injured/shocked when the customer witnessed the sparks coming from the unit. I am unable to duplicate the issue/complaint. As a precaution, I do recommend replacing the magnetron, diode and capacitor. No repairs made today and the unit was left u;plugged and the breaker turned off for safety. I advised someone from our office or the manufacturer would contact them with a resolution and provided them with the Safety Referral number 7740240820. Job completed"

"Arrived on site for no cool. Powered unit on compressor not powering on,attempted to evacuate refrigerant found no refrigerant in system,installed a drier and service valve,pressurized system to 225psi found hissing noise from evaporator,traced leak to loop on evaporator diagnosed unit will need an evaporator as well as a compressor. Used wpw10143759, W11506635; ordrng 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 W11546692 (Evaporator)"

"Arrived on site for no ice and NO cool. Found evaporator incased in ice,ran diagnostics thermistor reading open,heater not powering on,diagnosed unit will need a new defrost themristor,heater,main control and ui retuning tech to replace all parts ordered customer will defrost unit. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11518204 (Ui control) and 1 W11650661 (Heater) and 1 W11566891 (Main control)"

"Arrived on site for no ice. Ran diagnostic E2 error on icemaker,powered unit off,replaced icemaker taped down fill tube heater,reassembled unit powered unit on ran harvest test passed ran fill test passed. Used w11658802"

"Arrived on site. Thin ice slab formed watched rerelease and slab getting stuck on build up right where evaporator plate slopes to grid cutter,watched weak water flow and pump shut off water early. Replaced recirculating pump,water valve,sanded down build up on slope,ran a normal cycle watched ice slab form and release properly. Used w1087719,w11542867"

"Arrived on site for frost in freezer,door hard to close. Found upper section of freezer gasket not sealing,door rubbing on liner and gap between liner and cabinet,added 2 washers,added sealer between liner gaps,remolded door seal. Checked freezer door operation door no longer rubbing and good seal. Used 2 wp489467,wp482338; used 1 Wp482338 (Adhesive), and 1 Wp489467 (Washer) from stock"

Arrived on site for broken valve on the inside. Disassembled unit found valve assembly cracked. Replaced assembly and tested unit is working as designed. Used part w11222849. No leaks present at this time. Job completed

Arrived on site for unit not making ice. Tested and found no water to icemaker. Found fill tube heater not activating. Replaced fill tube tested and unit is functioning properly. Job completed

Arrived on site for unit making thin ice. Ran diagnostic and found all components functioning properly. Ran normal cycle and unit was functioning properly. Measured ice thickness and called tech line. Tech line stated current ice thickness is correct. Explained to customer unit is functioning correctly. Robert SR#7740287294Just under 1/4 inch.

Arrived onsite for unit needed freezer door replacement. Replaced door but found auger motor housing was not compatible. The wiring for the motor was different than the original. Contacted parts department. Will need to re order door. Office to verify correct door. Office to reschedule

"Arrived on site for dryer tripping the breaker. Reset realer and dryer is heating and working properly, suspect improper voltage or breaker issue, unable to pull from space. Will require 2 man office will reschedule. ; O-emld tckt"

"Arrived on site for dryer making a noise, found noise is coming from motor. Removed front panel. Removed drum. Confirmed motor making noise when spinning. Pulley wheel also didnt turn freely. Replaced motor, blower and repair kit. Verified operation. Customer glad horrible noise is gone. Will monitor and call back if noisy, call complete."

"Arrived on site for icemaker not making ice. Found ice bail arm again. Removed and icemaker cyceled. Temp in fridge is 37f, fryer is -3f. Icemaker was at 8 after removing bucket. Ice maker is functionally working. Called tech line. Sent pics. Advised the flapper looks to be getting hung up. Removed icemaker. Put deeper bend in the bail arm so flapper doesnt brush against icemaker and get stuck. Call complete. No parts. File #7740284603"

"Arrived on site for washer not turning on. Control does not respond. No green light blinking, Verified voltage to board is 126v. Drain pump reading 21 ohms, lock solenoid within range, water valves at 1.3k. Replaced main control. Recalibrated. Verified operation. Call complete. W11603810"

"Arrived on site for oven control,being locked. Console will not unlock to resume function. Reset power and still same issue, replaced console. Verified operation. Call complete. W11297728"

Arrived on site for washer or working. Says it doesnt fill with water. F0e3. Diagnsotics shows all components functional. Pressure sensor test passed. Put clothes and verified operation. Unit working as designed. Advised customer about settings and fill method. Call complete. No parts.

"Arrived on site for unit stopping ice production due to ice getting stuck on bail arm. Customer provided pic. Replaced water valve and Icemaker. Verified operation. Call complete. W11548540, W11548535"

MVW4505MW0 Arrived on site for a washer not working. On arrival found product had power but wouldn't do anything check diagnostic F1E1 and F5E1 erased error codes. Replaced part#s w11626074 and w11513248 tested worked for a little bit . Further inspection found strike was broken and didn't make good contact. I removed strike and tried manually product worked . I placed an order for partw11513250 reschedule for the 15th that was the only available date client was okay with that. Returning parts just in case needed.; ordrng 1 W11513250 (Strike)

WUI75X15HB01 Arrived on site for a stand up icemaker not draining. On arrival verified drain pump not draining water. Installed part#w11539855 tested product works as it's designed no water leaks visible from watersupply.

WED96HEAC1 Arrived on site for a dryer making loud sounds. On arrival verified sounds inspected found pully had failed. Replaced part# 4392067 tested product works as it's designed.

MVW6200KW3 Arrived on site for a washer not stopping water flow. On arrival verified issue tested water valves first part not reading correct reading tested control board part has failed as well. Replaced part#s w11595805 and w11633359 tested product works as it's designed no water leaks visible from watersupply.

WDF341PAPM2 Arrived on site for a dishwasher not washing. On arrival verified through diagnostic that the motor pump had failed. Replaced part # w11613479 tested product works as it's designed no water leaks visible from watersupply.

WRX735SDHZ07 Arrived on site for a refrigerator with handle issues and closing issues. On arrival found gasket was not sealing correctly replaced part# w10830274 also made adjustments on the door handles product works as it's designed no water leaks visible from watersupply.

"WRX735SDBM02 Arrived on site to install part#s w10882923 , two of these part#s w10830274 tested product works as it's designed."

Arrived on site for dryer not starting . Found 4 wires connection on timer not installed . Connected wire harness to timer . Dryer is running and heating . No parts installed job complete

Arrived on site for otr tripping breaker . Found one micro switch failed causing 20a fuse to blow and trip breaker . Replaced interlock and fuse from truck stock W11551761. W11707984. Unit is now heating properly . Job complete

"On arrival verified complaint of tripping breaker. Took a photo of mod/Ser tag, product exterior front, product surroundings, product area of potential concern full, mid, and close, and breaker outside. Verified voltage and polarity are correct, inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage Terminal block is wired correctly and is tight no twists in power cord. Removed power cord from wall. Replaced Bake and broil elements and main control. Checked continuity between element casings and terminals and found OL. Removed ground wire. Reconnected power. Ran bake element and broil elements in then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, repair has been completed per instructions in SP w11490386 , spoke to TL 7740285812 and spoke to safety, and submitted picture of breaker. Advised customer if it happens again to replace breaker. If problem persists call customer service. unit is working as designed job complete replaced bake element w11182108, broil element w10856603, and main w11696067. Parts are labeled and set to be returned per wpl safety request"

On arrival verified complaint of ui glitching out. On arrival unit was working correctly. Customer showed a video of ui glitching and beeping. Replaced ui as a just in case. Verified temps are good at this time. Job complete installed w11636544

On arrival verified complaint of damaged venthood. Front right corner is bent. Spoke to TL SR 7740287192 and submitted photos. And unable to report to trade are as was stuck on hold. Requesting office document with them. Job complete. No parts installed.

"On arrival verified complaint of draining constant on start up. Plugged unit in and un hooked pressure hose. After leaving it for a few minutes drain kept going, replaced main control board and unit stopped draining. Ran calibration and unit is now working as designed. Job complete installed w11603810"

Arrived on site for refrigerator making a loud humming noise any time ice maker would fill after harvesting ice(per customer). On arrival found no noise coming from fans or fc/rc compartments. Confimr3d valve failure and am ordering W11548535 valve. Rescheduled customer for 11/13/24 to complete repairs. ; ordrng 1 W11548535 (Valve)

Arrived on site for washer making a loud noise during agitation. On arrival confirmed issue and found W11409708 shield broken but cam and belt and other parts under shield were intact. Tested unit and found no further failures or leaks. Ordering W11409708 shield and rescheduled customer for 11/13/24; ordrng 1 W11409708 (Shield)

Arrived on site for washer not filling or completing cycles correctly. On arrival confirmed issue and found unit would fill for 30-60 seconds then agitate. Called techline after finding no errors and was instructed to see if power button was on and it was. Was informed by techline Sr#7740284277 that extra power is an abrasive damp pre-scrub setting prior to the unit filling and washing cloths and found Sp: w11499341. Once extra power was deselected washer worked normally with no leaks. No parts installed Call complete

"Arrived on site for washer needing w11227944 cap, w11454738 gearcase, w1121745 actuator, w10528947 hub, w10721967 cam, and w11385424 retainer. Tested unit and found no leaks and washer working as designed. Call complete"

Arrived on site to install gasket w11378944 gasket. Tested door and found it selain* as designed. Call complete

"Arrived on site for washer off balance. On arrival found suspension and inner tub ring intact, found no oil leaks but replaced gearcase. Took before and after videos of washer when in spin. Found unit is working as designed with no leaks. Call complete"

"Arrived on site for dryer not starting. On arrival found 245(L1-L2), 123 on both (L1-n, L2-n). Found pts relay wpw10117655 not striking internally very well when depressed and replaced it. Found dryer starting as designed. Call complete"

Arrived onsite and found console start constantly crashing and never loading set up. Ordering console and returning Wednesday. No parts used; schdld next appmnt for 11/13 WED !

Arrived onsite and found unit operating with incorrect orifice wise on multiple burners used LP conversion to repair. All checks good. Advised customer on findings and repairs. W11205318

Arrived onsite and found unit damper control getting stuck open causing freezing in top shelf fresh food cabinet. Replaced damper control and adjusted settings and shelving to repair. Unit is now operating as designed.

Arrived onsite and found unit ui panel control failure. No function corrupted data. Replaced ui panel. All checks good. Unit is now operating as designed. W11632709

Arrived onsite and replaced the freezer door for ongoing condensation on the top of the gasket. Unit is now operating as designed advised customer on repair. W11435351

Arrived onsite for cycle not able to start and found latch failure. Replaced the latch. Unit is now operating as designed. W11700916

Arrived onsite and found unit operating with f9e0 miswire. Verified incoming power is correct and Replaced the control and Found the bake and broil supply from the relay board had been swapped presumably from manufacturing. Corrected wiring installation at the relay board and symptoms resolved. Unit is now operating as designed.

Arrived on site to test unit for freezing items in RC. Found right RC door gasket is damaged causing warm air to hit RC thermistor. Recommend thermistor and RC door gasket. Scheduled for 11/13. ; ordrng 2 W10830055 (RC door gaskets)s

Arrived on site to test unit for cooktop long cook times. Found elements cycling properly and working as designed. Noticed LF burner has a surface crack. Customer rotated crack was there since closing on 10/10. Advised would be replacing cooktop for manufacture defect. Also recommending LF infinite switch as a precautionary. Office to reschedule. ; ordrng 1 W11183708 (Cooktop)

"Arrived on site to test unit for loud noise. Found drum seizing up and causing unit to shake. Replaced rollers, idler and belt using repair kit. Replaced blower wheel and drive motor with no change. Replaced front bearing and rear gasket on drum with no improvement. Provided video to Techline and requesting drum be replaced along with rear bulkhead and blower housing. Ordering parts and office to reschedule. Needing 2hrs on return visit. SR#7740275553; ordrng 1 W11178668 (Bulk head) and 1 W10899578 (Drum assembly) and 1 WP8577230 (Blower housing)"

Arrived onsite to testing for leaking. Found error f8e3(overflow). Cleared error and ran diagnostics. Found cold valve not shutting off. Found sediment in cold valve was preventing it from closing. Replaced valve(W11513255) and control(W11513246). Unit now working as designed. No leaks detected. Job complete.

"Arrived on site and verified refrigerant leak at evap. Replaced compressor(W11580057), drier(WPW10143759), evap(W11546692) and access valve(W11506635). Vacuumed system down and charged to specs with 68g of r600a. Ideal frost pattern starting to develop on evap. Advised customer to monitor. No leaks detected. Job complete."

Arrived on site to test unit for long dry times. Verified burner engaging and disengaging. Found unit ventilation is restricted leading to exterior. Removed vent hose and showed customer difference in venting. Advised to have vent cleared by a professional. No parts replaced at this time. Job complete.

Arrived on site and replaced previously diagnosed drain hose(W11244231) and control(W11607637). Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for grinding noise. Found shifter actuator was not shifting properly. Replaced shift actuator(W11481722), cam assemblyW10721967), and belt(W11239857). Unit is now working as designed. No leaks detected. Job complete."

Arrived onsite to replace previously diagnosed parts. I replaced the cooktop amd when going to replace the harness I found the second harness connecting to the elements had burnt up as well. Will need to order a second harness. Have a senior tech return to this call. OrderingW11134602 harness left. Installed W10245805 cooktop black.; ordrng 1 W11134602 (Harness left)

Arrived onsite for washer stuck in drain. When unit was plugged in I confirmed the unit would continuously drain and not shut off. I tested the unit with the pressure line off and same issue was occurring. The control isn't reading the water pressure correctly and the sensor on the control has quit. I replaced the control and tested the unit. Unit now completes cycles and drains when called. No water leaks present at time of service. Call complete. Installed W11608056 control.

"Arrived onsite to replace previously diagnosed part. I replaced the harness and tested the unit. I found the door latch not to be locking. I ohmed out the door latch and found it to show open when closed and opened. I replaced the latch and tested the unit. The control wasn't sensing what to do and kept displaying different error codes each time. I replaced the control and tested the unit. The unit is now completing cycles as designed and operating as designed. No water leaks present at time of service. Call complete. Installed W11513248 Latch, W11513246 Cntrl main, W11643701 Harns-wire, and W11755726 clip."

Arrived onsite to inspect burners being too noisy. Upon arrival I tested all burners and found them to be sounding as designed. No issues with the burners and the flames are even on all burners. Customer stated inspector said it was too noisy and showed me a video. The video was all the burners on high which is gonna create more noise as more gas is being allowed in. Unit operates and sounds as designed at time of service. Call complete. No leaks present at time of service. No parts installed.

"Arrived on site to test unit for not advancing properly, tested unit found motor struggling to engage, inspected under unit and found capacitor leaking oil, recommend replacing capacitor and shift actuator, ordered parts rescheduled for 11/12 no parts installed ; ordrng 1 W11428524 (Capacitor) and 1 W10913953 (Shift actuator)"

"Arrived on site to test unit for not starting cycle and rack issues, tested unit found no power in junction box, found a cut off switch under sink was turned off, turned switch on and tested unit now has power, left front rack adjuster also broken, replaced adjuster and tested, unit is now running as designed, no leaks detected job complete installed 1xW11157085"

"Arrived on site to test unit for no water error, tested unit found inlet valve getting 120 vac but not opening, replaced valve and tested, unit is now running as designed, no leaks detected job complete installed W11434044"

"Arrived on site to test unit for power issues, customer stated that breaker is tripped during pre heat and the breaker has been replaced, removed unit from wall, inspected all connections and could not find any issues, replaced control as precautionary and advised customer to monitor, if unit continues to trip breaker then elements will need to be replaced, at this time job complete installed W11649136"

"Arrived on site to test unit for not draining, tested unit found pump is activating but not pushing water through, inspected disposal and found plug still in place, removed plug and tested, unit is now running as designed, no leaks detected job complete no parts installed"

"Arrived on site to replace previously drain hoses, stops, and pads, replaced inner and outer drain hose, pads and stops, unit is now functioning as designed, job complete 2xWP8268961, 2xWPW10082861, WPW10545278,3385556"

Arrived on site to install previously diagnosed and ordered part. I replaced the led module assembly however the frame would not snap in properly. I will need to order another led assembly module. I am ordering another led module W11470191. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11470191 (LED module)

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the new tub. I placed the dishwasher in diagnostics and ran a test cycle. The dishwasher is operating as designed. No water leaks observed during service. W11409866

"Arrived on site to inspect refrigerator no cooling. Upon further inspection, I observed how the compressor was tripping the overload. The compressor was drawing 9 amps and tripping the overload. The temperature in there FC measured 48 degrees. The refrigerator will need a sealed system repair. I a, ordering the compressor, access valve and uv drier. W10879296 W11506635 WPW10143759. CNOTE 2 HR. No water leaks observed during service. Office to schedule return service.; ordrng 1 W10879296 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier uv) and 1 CNOTE (2 HR)"

"Arrived on site to inspect ice machine not producing ice. Upon further inspection, I placed the machine into diagnostics and observed no error codes. I tested the fill and observed the water greatly restricted. I removed the filter and the water began to flow normally. I finished tested the rest of the components and found no issues with any other operation. The unit will need a new filter. I advised the customer of my findings. No water leaks observed during service. Customer will get a new filter. Job complete."

Arrived onsite to inspect refrigerator no producing ice. Upon further inspection I checked the temperature I. The refrigerator and the temperature is measuring 1 degree in the FC and 37 in the RC. Upon arrival the ice maker was in the off position. I switched the ice maker on and observed it operating without issues. The unit is operating as designed. No parts needed. No water leaks observed during service.

Arrived on site to install previously diagnosed and ordered part per previous tech. I installed the bin switch and the jumper wire. The unit I operating as designed. No water leaks observed during service. W10568445 W10568445

"Arrived on site to follow up on refrigerator experiencing massive defrost issue in FC. Unplugged unit and checked thermistor reading again. Previous tech said unit was showing OL. I found 80K Ohms resistance coming from reading at the control for thermistor. I defrosted enough of the freezer to access the thermistor. I replaced it with a jumper wire, and checked at control again. This time it was reading properly, and there was no excessive resistance. The existing thermistor readings with properly matched to temps, but I replaced due to the crazy resistance readings I got. I replaced the control and tested everything from the rear again. Found proper resistance at thermistor, heating track is energizing, no air gaps found. UI shows thermistor as passed. I zip tied the new thermistor to the evap tubing. Unit working as designed at this time. Parts used - W11742389, WPW10384183. Called findings into tech line to document temp readings. SR7740279841. Call completed. Note - left unit unplugged with door open to allow defrost. Maintenance was made aware before I left that this will leave some water on the ground."

Arrived on site to diagnose washer with lid issue. Examined lid and found left side hinge broken through the lid frame. Replaced lid to resolve. Verified proper function. Repair completed. Parts used - W11102314.

Arrived on site to diagnose dishwasher not cleaning dishes. Tested unit and found wash motor not engaging at all. Unit just fills and sits. Replaced wash motor to resolve. Tested unit and confirmed everything working as designed no water leaks present. Parts used - W11613479.

"Arrived on site to diagnose refrigerator not producing ice. Checked until and found E3 for mold heater failure. Replaced the icemaker and tested, verified proper operation. Center mullion is not making contact with the closer, due to the fridge being dropped / sitting on the floor, so the pad for the leveling foot is coming off. Advised unit will need to be lifted / shimmed to have that fixed, but it won't be a warranty repair. Customer will resolve that, which will allow the mullion to close. Call completed. Parts used - W11658802."

"Arrived on site to diagnose dishwasher not cleaning. Tested unit and confirmed that it fills, but the motor just grunts and doesn't spray. Replaced sump and motor assembly to resolve. Tested and verified proper function with no water leaks. Repair completed. Parts used - W11035157"

"WDT730HAMZ1 Arrived to install previously diagnosed and ordered part. I removed and replaced the control, noting moisture found in the vent fan assembly and then tested. I found service mode testing generated an F6E2 and further inspected. There was a slight amount of debris in the filter, but not enough restrict flow. The replacement control started a second cycle at the end of the test mode, but it is a more common software issue that has been identified in recent times. Due to the liquid found in the vent fan, I am adding associated parts and we will return to install. No leaks were observed during service. The customer has requested the office contact them to schedule. ; ordrng 1 W11682810 (Vent Assy) and 1 W10861000 (Dispenser) and 1 W11684544 (Valve) and 1 WPW10195039 (Switch, Float)"

"ASD2575BRB01 Arrived to install sealed system components. I recovered the refrigerant and it appeared to be a full charge. After replacement of the compressor, service port and dye drier, I vacuumed the system to 400 microns and it held for an additional 15 minute leak test. Charging with the MFG calculated refrigerant charge, the machine started cooling as designed. No leaks observed during service."

"WRF757SDHZ04 Arrived to inspect noise and hinge cover issue. I found the cover off and the customer had said it popped off a day after service, or so. The hardware sent out did not match and I had the exact version in my personal supply and installed, ensuring full mounting and operation. I went through every service test mode for any devices that could cause excessive noise and found no issues. Further discussion with the customer revealed the noise occurred only right after service and I suspect excessive moisture may have condensed and frozen on one of the two fans in that environment, leading to the noise. The moisture evidently dissipated, and the noise did not come back, per the customer. I ran the compressor for an extended time and found it to be well within expected operational volume. Operational test good, no leaks observed during service."