Arrived onsite and tested unit on the cycle that presents with a leak. Unit overfilled but did not leak while onsite. Found drain hose inserted too far into the stand pipe. Corrected and secured in place. Advised cueromer that the unit may have been over filling to cause over lap of the tub during agitation based on today's observation. No standing leaks and no tub crack evidence. No leaks observed. Advised. Uetomer that if she calls back we will come with air trap and control amd plan to replace them together. ; O-emld tckt

Arrived on site to install previously ordered parts. Replaced blower WP694089 and motor 279827. Test unit and is operating as designed. Job complete

Arrived onsite for unit not cleaning dishes upon further inspection found f4e3 replaced motor& sump ran test cycles unit is working as designed no leaks observed during service

Arrived onsite for f8e4 upon further inspection ran diagnostics check float switch tray no water in tray test passed unit is working as designed no leaks observed during service

"Arrived on site for customer complaint of unit not spinning and no hot water. Found wire harness at capacitor was disconnected, I connected harness to capacitor, unit tested good."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the side panel and front panel and added sound pads to a couple different areas of the machine and reassembled the unit. We ran the unit on a normal, dry cycle and found the unit working and operating as designed with no abnormal sounds present. Call complete W11752163, W11233548, and W11113654."

Arrived on site for upside down triple AAA error code. Ui is not operating or responding correctly. Replaced ui and tested unit is now functioning properly and as designed to job completed Bulder witnessed ui correction. Parts usedw11325580

Arrived on site for washer not starting . Ran dianostics and found unit would only humming when it would tried and agitate or spinning . Found cap has failed . Replaced capacitor W11395618. Reran dianostics test wash . All checked normal. No water leaks detected at time of service. Job complete

Arrived on site to repair previously diagnosed replace wire harness. Upon arrival customer had dishes inside unit asked customer if he washed them in dishwasher customer stated yes. Customer then stated he's been using dishwasher everyday since last Friday when I was out there. Customer said it's been washing just fine and not doing what it 2as doing before. Tested unit ran diagnostics no error codes ran test cycle unit completed. Ran express wash unit completed cycle with no issues. Customer will monitor no leaks present at this time job completed

"Arrived on site for dishwasher starting on its own. Last tech ordered vent. Found 2e1, f10e3, f5e2. Confirmed moisture collecting behind vent and shorted control. Replaced console, control and vent. Ran diagnostics cycle. Working as designed. Call complete. W11637583. On,hold longer than 15 minutes for safety."

"Arrived on site for customer complaint of unit not agitating, found failed actuator that caused the splutch to strip. I replaced actuator and splutch. Parts used w10721967 w11481722"

"Arrived on site for customer complaint of unit not filling with water all the way during some of the cycles. I found nonerror codes in diagnostic mode. I ran a diagnostic test cycle, and calibration cycle, unit tested good, passed all tests and is working as designed."

"All arrival. Verify complaint of unit, not spinning correctly in the microwave. It bounces, replaced shaft it still bounces spoke to service thread and checked just the shaft by putting weight in a cup top of the turntable shaft without the plate turn table. Did not bounce, the unit will need turntable ring To prevent further bouncing. on complaint of oven, heating correctly found the temp Sensor is out of specs. Replace temp sensor for the oven verified full function. Oven is now working correctly ordering Turntable ring W11110134, office to reschedule installed w11179756; ordrng 1 W11110134 (Turn table ring)"

Arrived on site for blower fan not working . Found blower is getting voltage . Replaced motor W11441128. Unit is now blowing properly did find right hand side top mounting screw bent from original install . Straighten wrapper bracket . All is now checking out properly with unit . Heating to wp specs. . Job compete

"Arrived onsite for unit door broken. Found handle assembly failed which caused glass to fall off and broke and trim cracked. Needs outer door glass, both trim and handle assembly. Office to reschedule ; ordrng 1 W10761018 (Left trim) and 1 W10761014 (Right trim)"

"Arrived onsite for unit door broken. Found handle assembly failed which caused glass to fall off and broke and trim cracked. Needs outer door glass, both trim and handle assembly. Office to reschedule ; ordrng 1 W10761018 (Left trim) and 1 W10761014 (Right trim)"

"Arrived on site for customer complaint of long dry times. Found dryer was heating and blowing as designed. Found clogmin dryer vent, instructed maintenance to clean vent."

"Arrived on-site for washer, not draining. On arrival, confirm failure and found that the harness had popped off the drain pump because the cover had come loose, I was then able to secure the cover back on and reattach the harness and found washer working as designed with no leaks, no parts are installed, call complete"

"Arrived on site to install previously ordered parts. Upon arrival, replaced gearcase W11393685, clutch, W10754448, stator W10754158, and rotor W10754161. Test unit by running a normal and drain and spin cycle and is operating as designed. No leaks present. Job complete."

Arrived onsite for unit leaking water in the floor. Found freezer base with layer of ice and drain pan blocked. Cleared ice and inspected. Found miscellaneous bolt stuck in drain port. Removed and tested. Unit is now draining and functioning properly. Job complete

Arrived on site to replace drain hose due to damaged. Replaced drain hose test unit and unit test good no leaks present job complete.

"Arrived on site. Found weak frost pattern,pierced low side pressure reading 0 diagnosed a defective compressor,replaced the compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W11506635,w11582579,w11504434,wpw10143759"

"Arrived onsite for hi temp in the freezer. Replaced the compressor and added dye drier and access valve, inspected brazed joints. Pulled vacuuma dn observed for leaks. No leaks detected. Charged system to spec and observed for proper cooling. All checks good, advised customer on repair. Unit is now operating as designed. W10779331, W11506635, WPW10143759"

"Arrived on site to diagnose washer blinking lights and won't start. Found unit full of water and drain pump humming. Drained unit with shop vacuum and removed drain pump. Found a shredded tank top wrapped around the drain pump and tub cover. Removed debris and reassembled. Tested and verified unit draining as designed and starting loads. Repair completed, no parts needed."

"Arrived on site for unit displaying F8E2. Upon arrival, customer stated it was an F8E4 code. Proceeded to run cycle and found water leaking from the back near case brake. Proceeded to uninstall unit and found a giant pool of water sitting underneath the unit (picture attached). Upon further inspection, found circle retainer to the case brake is loose causing leakage from the other side (picture attached). Re secured retainer and re tested. Now unit is not leaking. Ran diagnostics and ran multiple tests and found no leaks and all functions are working as designed."

"Arrived on site for wall oven, with the lower door not opening and staying locked. On arrival confirmed failure and found that the display was indeed showing an f5e4 error code. Upon further inspection, I found the lower oven door latch broken and replace it with w11686858. Found lower oven door opening and shutting as designed, call complete"

Arrived onsite for unit shaking during the spin. Inspected and found top left shipping bolt not removed. Removed and tested. Unit is now functioning properly. Job complete

"Arrived on site for cook top burners too hot . Found on lowest setting flames are too large .getting normal blue cones on flame . Got front right lowered down . Right rear is flaming out on low setting , unable to change flames . Left front and rear are not changing flames size . Ordering all valves . No parts installed. No gas leaks detected at time of service. Call, to set return ; ordrng 2 W11620420 (Right and left front valves)s and 1 W11620109 (Left rear valve) and 1 W11620424 (Right rear valve)"

"Arrived on site to replace previously diagnosed part. Replaced FC handle (W11542651) and tested unit, unit is now functioning as designed. No one on site for signature, job complete."

"Arrived on site to install previously recommended parts. Upon arrival customer stated unit still could not be connected to wifi. Replaced wifi module (W11537624) and console (W11598175). Successfully connected unit to wifi. Tested unit, found oven needs to be calibrated. Calibrated unit and ran a bake cycle, unit is now heating properly and all other components are properly engaging. Unit is now running as designed, job complete."

"Arrived on site for washer stuck in continuous drain loop on arrival, confirm failure and found the pressure switch relay sticking and causing unit to stay in a flood mode and run drain pump Non stop. Sound pump resistance at twenty ohms, and no breaks In the wire harness. Rescheduled customer for 03-18-25. didnt have Control at time of first diagnoses. Ordering control W11608056; schdld next appmnt for 3/18 TUE !"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10857622 switches (2) and W11517959 elements (2). Tested unit and now unit is functioning as designed."

Arrived on-site for dryer not starting. Found no voltage at motor. Checked thermal fuse and got OL. Replaced fuse(w10909685) tested unit and everything is working as 3.

"Arrived on site for range needing w11696067. Control, w10856603 broil element, and w11182108 bake element. On arrivql installed part and tested unit to 500 and found unit it no longer tripping breaker. No one available to sign report or checlist waiver but list was completed. call completed"

Arrived on site for upper track issue. Upper rack wheel assembly are falling apart. Replaced upper wheel assembly and tested. Unit is now functioning properly and as designed to job completed. Parts used w11157085

Arrived on-site for unit getting f8e4 code. Found f9e2 code also. Ran unit for 45 minutes looking for leak and only found 1 drop from bottom right tube. Checked all seams and found nothing. Installed new spray arm(w11579565) and raised front of unit. Nobody available for signing

"Arrived on site for no ice. Ran diagnostic frost not forming on evaporator plate,installed gauges refrigerant in system,pressurized system to 250 psi with nitrogen let unit sit no loss in pressure vacuumed system down let let sit in a vacuum no loss of pressure. Issue could of been oil in system that plugged inlet of evaporator. Recharged system ran compressor test good frost formation, let unit sit reassembled unit ran diagnostic compressor test again no issues, ran a normal cycle ice slab forming."

"Arrived on site with parts ordered for left side door. Removed door. Replaced hinge, bushings and mullion. Verified operarion. Set to reschedule as door is still needed. ; O-emld tckt"

Arrived on site for gearcase replacement previously diagnosed. Washplate bolt has stripped out during repair. Called SW for assistance verify i have new bolt with wash plate bolt is missing washplate damaged need to reorder part. Ordering part number w10752283 office to re scheduleW10752284; ordrng 1 W10752283 (Washplate)

"Arrived on site to inspect refrigerator making a loud unusual noise. Upon further inspection, the customer advised that the sound was coming from the diffuser assembly. I tested the diffuser and was able to replicate the noise. The motor in the diffuser is starting to fail. I replaced the diffuser and tested. The refrigerator is now operating as designed. No water leaks were observed during service. W11236851"

Arrived on site for unit not heating properly. Upon inspection heat test found sensor out of range. Replaced sensor and tested. Ran 3 heat cycle unit averaged out at 402 degrees when bake set at 400 degrees job completed. Parts used wpw10181986

Arrived on site to replace blower ordered by previous technician. Relaxed blower test unit and unit test good. Unit heating and venting correctly job complete.

Arrived on site to replace both tracks and stoppers. Relaxed all parts test unit and unit test good job complete.

Arrived on-site for burner intermittently not operating correctly. Installed lfswitch(wpw10434452) tested unit and everything is working as designed.

"on arrival verified complaint of unit tripping breaker, visual inspection. On the breaker found that it is a 30 amp. Verified against tech sheet and confirmed load for the breaker is too small for the needs of the unit confirmed with Whirlpool tech line breaker will need to be replaced with a minimum of a 40 amp breaker. Advised customer job complete no parts installed 7741148788"

Arrived onsite for f2e1 upon further inspection replaced console W11598138 ran bake to 500 no errors found unit is working as designed

Arrived onsite for range with gas smell. I found the customer to be on propane but the range was not converted to propane. The smell is occurring because the conversion wasn't made and unit is pushing out more gas than needed. The flames inside the oven are about a foot high and soot build up found in the oven and customers cookware. The unit will need to be converted to propane and customer understands. Call complete. No parts installed. Documented photos.

"Arrived on site to test unit for lid not latching. Upon arrival customer stated her son had replaced the lid latch due to error code but unit still does not latch and cycles will not started. Verified issue, latch does not engage. Replaced control (W11543994) and tested unit, lid not latches properly. Ran a diagnostic cycle, unit filled, drained, agitated and spun. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect dishwasher leaking water from the vent. Upon further inspection, the customer advised they ran a cycle before I arrived and when they opened the unit door to 90 degrees, water spilled onto the floor from the vent in the door. I placed the unit in diagnostics showing no error codes and then removed the outer door panel to test the unit. Once testing completed, I found the unit operating as designed. I found the small mesh gasket in the vent area in the outer door panel was not seated properly and corrected. Also found the vent motor very hot to touch and the vent wide open. I removed and replaced the vent assembly and then reset the vent operations to where it will remain closed for up to four hours after a cycle to prevent any water/condensation from leaking out of the vent. Retested and the unit continues to operate as designed and the vent is closed. I advised the customer of my repairs and adjustments. No water leaks observed at the end of service, job completed. W11649995"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced control (W11603811) and capacitor (W11428524). Ran a calibration cycle successfully. Ran a regular wash cycle, unit began to fill and progress through the cycle. Potential low water pressure may need to be addressed if issue pertaining to the water system arises. Unit is installed outside. Customer not available for signature. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to install previously ordered parts. Upon arrival, noticed tub leaning towards back of unit . Test suspension and is failed and is really bouncy. Ran diagnostics and get F8-E1 long fill,and F0-E5 off balance. Test hot and cold valves and hot operates correctly, but cold does not dispense at all. Disconnected cold supply hose and verified correct water pressure. Need to replace valve, suspension, and gearcase at same time. Ordering suspension and 2 hour weigh time. Office to reschedule ; ordrng 1 W11400156 (Suspension) and 1 2hourweigh (2 hour weigh)"

"Arrived on site for no ice. Ran diagnostic E5 error code,removed icemaker housing found heater tape not secured to line,replaced icemaker and heater power cycled unit ran harvest test passed ran fill test weak water flow,replaced water valve ran fill test passed good water flow. W11087201,w11579561,w11658802"

Arrived on site to test unit for unit not heating. Test unit and found bad high voltage. Replaced magnetron capacitor and diode. Test unit and unit heating correctly job complete.

"Arrived on site to inspect washer not starting a cycle. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the code and continued with testing and the unit failed to test and went straight to done. I attempted to perform a Normal cycle and the sensing light flashed, the lid locked and unlocked and went straight to done. I tilted the unit back and found the motor harness was not plugged in. I reconnected the harness to the motor and placed it in diagnostics and it began to test. When the valve came on, I noticed that it didn't switch to another valve testing and continued to fill. I stopped testing and when I went to gain access to the main control, I found water on the floor. I immediately began to clean the water and gained access to the sensor tube on the side of the tub and found it wasn't connected. I immediately connected the tube and turned the drain pump on to the unit to drain the tub. Once I had the area cleaned and dry, I installed the sensor tube to the tub correctly and sscured it to the tub. Tilted the unit back and inspected the rest of the harness to make sure it was installed properly. Once done inspecting, I calibrated the unit and then retested in diagnostics and the unit is operating as designed. No parts installed and no water leaks observed at the end of service, job completed."

"Arrived on site for dishwasher not starting . Found all buttons responding to commands except the start button . Ran diagnostics, no error codes . Replaced control W11637583. Start button is now functioning . All checked normal in dianostics and u it is starting cycle in a normal start . No water leaks detected at time of service. Job complete"

Arrived on site for ice machine not making ice. Found small ice cubes in bucket. Ran diagnostics and confirmed water is not entering machine properly. Just trickles from valve. Full frost pattern on coil. Replaced water valve. Verified operarion. Call complete. No leaks. W10897719

"Arrived on site to inspect dishwasher filling with water while not in use. Upon further inspection, I checked the valves and the drain hose connection. I found that the valve is operating as designed and does not show any issues. I found that the drain hose was not installed correctly with a high loop. The position of the drain hose is cause water to backflow into the dishwasher from the sink. I repositioned the drain hose and the dishwasher is operating as designed. No water leaks observed during service"

"Arrived on site for unit not turning on. Still leaking.. diagnostics shows F8e4, f9e2. Water found in tray. All components working and pass test without leaks, removed from counter, found small leak in cabinet. Will. Need new tub. Office will call to schedule. ; ordrng 1 W11409866 (Tub)"

Arrived onsite for microwave making buzzing sound and not heating. I found the diode to be blown and causing the buzzing noise. I replaced the diode and tested the unit. Unit now heats and sounds as designed. Call complete. Installed W11256462 DIODE.

"Arrived on site for both front burners found tips of igniters worn down and not directing spark to correct spot to get gas ignition . Burner head screws are badly rusted . Ordering orifice holders ,burner heads, and screws . No gas leaks detected at time of service . No parts installed . Call to set return ; ordrng 2 WPW10515455 (Burner head)s and 2 WPW10183368 (Caps)s and 2 W10814916 (Valve)s and 1 W11028738 (Lf holder) and 1 WPW10515454 (burner head) and 10 WP3368921 (Screw)s and 1 W11050487 (Rf holder) and 1 W11162117 (Lr holder) and 1 W11167099 (Rr holder) and 1 WPW10515453 (Burner head)"

"Arrived on site for unit not heating. Upon arrival, found unit tumbling but not heating. Proceeded to check hi limit thermostat and found reading OL. Proceeded to replace 279816 hi limit tstat. Confirmed no clogs in vent and inner duct is clear. Found vent to be kinked causing airflow restriction. Made sure unit is venting correctly. Also confirmed heater is cycling correctly. Unit is functioning as designed."

Arrived on site for washer not draining and flashing error code . Ran diagnostics got 9-1 error code . Unit is notmdraining . Found bra pads stuck in catch on drain assembly and clogging drain flow . Removed obstruction and washer is draing normally . Ran diagnostics test . All checked normal. No parts installed . No water leaks detected at time of service . Job compete .maintenance not on hand to sign ticket

"MVWC465HW2 Arrived on site for a washer making loud noises. On arrival, the client stated the washer was off balanced. I verified issue product was way off balance. Also, client stated when she would wash four towels, thats when it would shake. I recommend to add more towls. I balanced washer and then ran diagnostic and no error codes showed up. I looked under washer and inspected gearcase , which looked great no oil leaks no damage. The splutch looked a little worn out so did the belt and the actuator readings were a little off. I replaced belt,actuator, and splutch then I calibrated. I tested in test mode product sounds great I asked client for some towels and tested on quick wash product works as it's designed no loud noises product is not off balance either. No water leaks visible from main water supply."

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised the unit was making a loud noises before quitting but that it was blowing hot air before they unplugged it. I plugged the unit in and did find the compressor running. I found no heat exchange coming from the condenser, indicating a failed compressor or leak. I replaced the compressor, dryer, and access valve and vacuumed down the unit to -30 psi. I found pressures hold for fifteen minutes. I charged the unit up with 68g of R600 refrigerant and tested the unit. I found the unit working and operating as designed. I told the customer to keep an eye on the unit over the next few weeks and to call back if any other issues persist. Call complete. W11506635, WPW10143759, and W11580057."

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival I verified issue uploaded photos. I replaced control board, bake and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend to client to contact home builder if it happens again. Calling whirlpool safety SR #7741113485"

"Arrived on site for leaking water upon arrival, inspected unit found leak is between ice maker and rear panel. Found fill tube is out of position. Re positioned tube. Test unit and is operating as designed. No leaks present. Job complete . There is no one present at time of repair to sign completed"

"Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised that the unit we'll make ice, but it's very slow and is not dispensing?Ice, even when they can hear ice drop. I confirmed the customer's complaint and found minimal ice in the ice container. I tested the dispenser motor ended, find the motor turning, but too few of cubes to really dispense any more than a few cubes. I replaced the ice maker and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived onsite for unit RC door dented. Replaced and tested. Unit is now functioning properly. Job complete. New build unoccupied unit. No on site for signature

"New build not occupied. Arrived onsite for unit not making ice. Inspected and found water supply from wall was off. Turned on supply and unit leaked from supply line, took pic. Tightened line and tested . Unit is now functioning properly. No leaks present at this time . Job complete. No one onsite for signature"

Arrived on site for unit door latch broken. Replaced latch and tested unit door closing and latching properly. Unable to test unit no proper testing area for water and draining. Spoke with clerk 8nformed me complaint was just for door not closing properly job completed. Parts used w11565030

"Arrived onsite for unit stopping mid cycle upon further inspection found control & lid lock assembly not engaging replaced assembly W11307244,W11116590 ran calibration & normal cycles unit is working as designed no leaks observed during service"

"Arrived on site for unit stuck in drain mode. Upon arrival, unit was unplugged. Plugged unit back in and immediately drain pump started. Pressed and held down power button for 10 seconds and went away however soon as I entered diagnostic mode, drain pump starters. Proceeded to replace W11607637 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for unit stuck in drain mode. Upon arrival, unit was unplugged. Plugged unit back in and immediately drain pump started. Pressed and held down power button for 10 seconds and went away however soon as I entered diagnostic mode, drain pump starters. Proceeded to replace W11607637 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. No one available to sign. Vacant unit"

Arrived on site with new valve. Removed back panel. Replaced water inlet valve. Vefified opwrarion. Call complete.W11645245

Apt 7106 ...Arrived on site for for fridge only dispensing crused ice . Found ice bucket not installed correctly . Actuator arm was not in place . Reinstalled bucket . Unit is now dispensing both cubed and crushed . No parts installed . No water leaks detected at time of service. Job complete

"Arrived on site for range tripping breaker . No error codes, harness in good shape .getting correct voltage and polarity at terminal block . Followed service mangement and wp guide lines on elemnt burn off . Broil leg one is pulling 14.3 amps , leg two is pulling 14.2 amps . Bake 10.1 on leg one , 10.2 on leg 2 . After about 3-4 min breaker tripped . Reran bake and after about 5-6 mins breaker tripped again . Call tech line and documented . They recommend to replace breaker . Sr 7741140008. Called safety and reported findings . Same reference number . Job complete Maintenance not on hand to sign ticket"

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found that the unit is tripping the breaker during bake. Following the repair protocol, I replaced the bake and broil element and control. I removed the ground connection and baked the oven for 30 minutes at 500 degrees. I then reattached the ground and reassembled the unit, and continued the bake at 500. I instructed the customer to leave the oven on for an additional 2 hours to complete the process. W11564644 W10779716 W11238400"

"Arrived on site to inspect refrigerator, not dispensing water. Upon further inspection, I removed the filter and found that the filter and the dispenser started operating fine. I was able to determine that the filter is faulty and will need to be replaced. No water leaks were observed during service. No parts installed. Vacant unit. No one on site to sign."

Arrived on site. Had drip pan replaced followed service pointer S16360

Arrived on site for dented panel. Upon arrival could not find dent. Customer states that they were not aware of dent that installer pointed out a slight wariness where handle mounts on. Went over panel replacement with customer and is declining replacement of panel due to issue not being visible. Job complete. No parts used

Arrived on site to replace damaged door. Replaced panel W11461694. Unit is operating as designed. No leaks present. Job complete

Arrived onsite for prediagnosed parts upon arrival replaced actuator & control ran calibration & normal cycles unit is working as designed no leaks observed during service

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the suspension and tub ring and tested the unit. I found the unit working and operating as designed. Call complete. W10780045 and WPW10531289.

Arrived on site for range handle loose. Upon inspection found screws attaching handle to cover plate were not securely fastened. Made adjustments and secured screws properly. Unit is now functioning properly and as designed to job completed. No one on site for signature.

"Arrived on-site for washer. You're making a loud grinding noise during spin and causing washer to get off-balance and move around on arrival, confirm failure, and upon further inspection found the suspension rods, allowing the tub to touch the ground as well as the gear case leaking oil And locked onto the wash plate. Found hub drive brokerage well. Replaced wash plate w10752283, hub w10528947, suspension w11130362, w11454734 gearcse. When I went to reassemble and test a gear case, I found the new gear case broken internally and grinding horribly rescheduled customer for 03-18-25. Reordering w11454734. ; ordrng 1 w11454734 (Gearcase)"

Arrived on-site for damaged cooktop. Found scratched control panel. While removing old panel the push buttons were damaged so I'm ordering W11241511 BUTTN-PUSH andW11241510 BUTTN-PUSH for return visit. Nobody available for signing ; ordrng 1 W11241511 (Push button) and 1 W11241510 (Push button)

"Arrived on site for unit not powering on. Upon arrival, found issue with the incoming voltage to the designated outlet. Ran extension cord to working outlet and unit turned on. Ran diagnostics and found unit to agitate slowly. Proceeded to check capacitor and found reading 28MFD. Proceeded to replace W11428524 capacitor. Re ran test and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for unit not heating. Upon arrival, found unit tumbling but not heating. Proceeded to check hi limit thermostat and found reading OL. Proceeded to replace 279816 hi limit tstat. Confirmed no clogs in vent and inner duct is clear. Found vent to be kinked causing airflow restriction. Made sure unit is venting correctly. Also confirmed heater is cycling correctly. Unit is functioning as designed."

Arrived onsite for refrigerator freezing at bottom and hot in top. I found the fan motor to be weak and not circulating airflow correctly. I also found the damper to be leaking air when closed. When set to 36 degrees customer stated the top portion will be variable and the highest degree to be seen at 54 degrees. Will need to order fan motor. Returning tech to replace the fan motor and damper. Return with all parts. Send senior tech on this unit. Office to RS as the part is showing psp. Ordering W11455373 Fan motor. Return with damper.; ordrng 1 W11455373 (Fan motor)

"On arrival, verify complaint of unit not draining. I spoke to customer and confirmed that it is a brand new dishwasher and disposal. Visual inspection of the unit found that the drain hose is pressurized as the punch out on the disposal was not knocked out, knocked out. The drain plug on disposal verified full function of the dishwasher job, complete. No parts installed."

"Arrived on site to inspect the unit for a damaged front panel. Found the front panel damaged, replaced it, and tested the unit. The unit is now functioning properly. Job complete."

"Arrived on site to inspect the unit for a door not closing properly and visible damage. Tested the unit and found the door completely damaged with a crack in the middle. Due to this damage, the door does not close properly into the interlocks. Advised the customer not to use the unit. Will order a new door and office to reschedule.; ordrng 1 W10286832 (Stainless door)"

Arrived on site to test unit for fleet not starting in place. Found filter door popped out preventing filter from staying in place. Found door was not damaged and reattached to filter housing. Unit is now working as designed. No leaks detected. No parts replaced at this time. Job complete.

Arrived onsite for previously diagnosed parts. I replaced the oven igniter and tested the unit. Unit is now heating and lighting flame. Unit is also cycling as designed. No gas leaks present. Call complete. Installed WP3186491 OVEN IGNITER.

Arrived onsite for unit not cooling. Room temperature in both compartments. Compressor pulling .5amps. Pierced low side and pulled -20psi vacuum. No charge in system. Unit leak at evaporator. Ordering 2 hr sealed system repair. Ordering Evaporator. Parking space is limited. If 2 hrs or less park in front of garage. If more drop off items and park in space provided. Office to schedule ; ordrng 1 WP2188823 (Evaporator) and 1 2hrsealedsystem (2hr sealed system)

"Arrived on site to replace dishwasher tub. Swapped over all components to new tub and tested. Found no leaks present on new tub, and no damage to framework on this one. Unit working as designed. Parts used - W11649982."

"Arrived on site for water dispenser not dispensing water. Checked water valve found some sediment build up replaced valve and tested. Unit still not dispensing water removed filter and tested unit would dispens water after filter removed. Replaced housing and installed new filter and tested. Unit is dispensing water properly cycled out sediment and air bubbles by cycling out 2 gallons of water. Unit is now functioning properly and as designed to job completed. No leaks present at this time. Part used w11162042, w11645245 and edr1rxd1"

"I'm arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that the unit will turn on like it's starting to run a load, but will not fill with water. I ran the unit through diagnostics and found an F7 E4 (basket re-engagement failure) error code. I want to remove the rotor bolt and found it completely seized in the drive shaft. I attempted to remove the bolt but found the bolt strip instead of coming out. Ordering multiple components for repair and rescheduled the customer to 3/17. No parts were installed. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 6 W11027980 (Stator screws)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11510461 (Wash plate)"

"Arrived on site to test unit for short cycling. Upon arrival customer stated that unit will sometimes run for 15 minutes, other times seems like it finishes the cycle. Tested unit, during diagnostic cycle noticed the vent fan is not engaging, all other components are including the dispenser. Took resistance of the fan and found it reading too high out of range. Replaced fan assembly (W11682810) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived onsite for unit showing orange flames upon further inspection tested unit on all burners no no orange flames are present ran cooktop for 10 minutes unit is working as designed customer not available for signature no gas leaks detected during service