Service History 391 - Appliance Express

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Woodway, TX 76712

Jonathan M

Job Details: 09/02/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the customer was within the model and serial number range for the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Jarrell, TX 76537

David Z

Job Details: 09/02/2022

"Arrived on site to follow up on refrigerator that is losing cool again and clicking. Was able to verify unit clicking and buzzing, with the buzz coming from the compressor. Compressor is getting hot and locking up, and can not restart. Ordering sealed system items. Sealed system tech needed. Office to schedule when parts arrive. ; ordrng 1 W11370574 (Compressor) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Austin, TX 78745

Matthew

Job Details: 09/02/2022

"Arrived onsite for refrigerator ice maker not making ice after last repair. Upon arrival ran ice maker diagnostics. No error codes. Ran harvest and fill test both passed without error. Check ice box fan and thermistors, all passed. Called tech line for assistance. Ran test with Adrian. Recommended replacing Main board and ice maker. SR#7734504090. ordrng 1 W11224256 (Main board)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC

Near Lockhart, TX 78644

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for leaking water, tested unit found gear case has failed causing rusty water and oil to leak out in the center, customer accepted, replaced gear case ran multiple diagnostics cycles with customer present, unit is running as designed, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QTS02

Near Austin, TX 78746

Luis

Job Details: 09/02/2022

"Arrived on site for not dispensing ice. Removed bucket found coupling on shaft slipped causing motor not to engage shaft,replaced defective shaft reassembled unit tested ice dispenser unit working as designed

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6LS0

Near Buda, TX 78610

Kevin

Job Details: 09/02/2022

"Arrived on site and inspected vent hood and found bracket for chimney is not centered and because of this chimney leans to the left. Installation will need to be redone, masonry bits are needed to get through tile in order to re-center basket, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, TX 78641

Kimo

Job Details: 09/02/2022

"Arrived onsite for cooktop with a center power burner that would go out when set to low. Upon inspection I dont that the orifices where clogged I cleared them and got the low setting to work but now the medium settling is now too high with orange foam. ordrng 1 W11205318 (Center, Simmer)"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Cedar Park, TX 78613

Kimo

Job Details: 09/02/2022

"Arrived onsite for MW oven combo not heating. Upon inspection I found that there was a 3 wire setup at the wall and the ground wire (with the unit not connected) had power when there should not be. I contacted techline and spoke with Drew and told them of my findings, cx will need to have a electrician come out and corrected this I left the breaker off for safety. sr#7734448214."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC7HB02

Near Hewitt, TX 76643

Jonathan M

Job Details: 09/02/2022

Arrived on site for a while overnight has no power. Inspected unit and work area. Remove the oven from the wall and check voltage. Found no voltage going to the unit. Spoke to CS and was advised to go ahead and replace the control board since the customer noticed a flash inside the unit. I did check to make sure that there were no grounded wires or evidence of any sparks within the unit. All connections and wiring were good. Replaced the control and tested the unit. Still had no voltage. The customer checked his junction box and found that the wires the junction box had exploded. The customer will need an electrician to fix his electrical supply. Call complete.

We serviced a

KENMORE WASHER

Model 796.4117221

Near Georgetown, TX 78633

Lou

Job Details: 09/02/2022

"Arrived on site to inspect washer door latch issues. Customer advised that theyve been having issues with the door not latching and getting an error code. Customer provided a new latch. I removed and replaced the latch and tested the unit and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS11

Near Austin, TX 78751

Joe Z

Job Details: 09/02/2022

"Arrived onsite for ICE MAKER IS NOT PRODUCING ICE. TEMPS SEEMS FINE. SOMETIMES THE DOOR DOESN'T CLOSE ALL THE WAY AND IT FREEZES UP AND IT DOESN'T SEEM LIKE THE DOOR SEALS VERY WELL. Upon arrival , inspected unit and found entire base of freezer and drain pan is covered in ice. Also test ice maker. Ran harvest test and icemaker is not calling for water. Bypassed icemaker and valve is operating correctly.. need to replace icemaker and clear clogged drainAdvised tenant to thaw out unit and lay towels down at least 24 hours prior to next visit.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS2

Near Austin, TX 78703

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for unit not working. Test unit and found cleaning light blinking 7 time. Checked chopper blade and it checked good found bad control board customer declined estimate job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78749

Luis

Job Details: 09/02/2022

"Arrived on site for unit not freezing,removed evaporator cover found no frost formation on evaporator,ran test 40 during freezer cool no frost formation on evaporator,slight noise from weld connection ordering a new evaporator and compressor,sealed system repair covered by manufacture sealed system warranty. ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS20

Near Leander, TX 78641

Kimo

Job Details: 09/02/2022

Arrived onsite for for a oven that is making noise when in use.actual complete is that there is a F8E0 code fan speed. I tested unit and got the same code. I replaced the blower and tested the unit and found that the unit operating as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, TX 78727

Paul

Job Details: 09/02/2022

"JM: Arrived onsite to perform SP W11540964 - Special Project S17304. R/R heating element and tested unit. Operational test good, no leaks observed during service. Call complete."

We serviced a

MAYTAG DRYER

Model MEDC300XW1

Near Killeen, TX 76549

Tyler

Job Details: 09/02/2022

On site for dryer not heating correctly. Upon arrival confirmed issue and upon further testing found that the unit had a smashed vent hose causing a airflow restriction as well as heating element coil crack in causing coils to sag and make contact with outer frame. Unit now functioning as designed call complete

We serviced a

WHIRLPOOL OVEN

Model RBS305PVS03

Near Cedar Park, TX 78613

Kimo

Job Details: 09/02/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed rebuild control. And tested unit and found unit operating as designed. job complete.

We serviced a

JENN-AIR COMPACTOR

Model TC707S1

Near Austin, TX 78746

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for unit working but when it goes up it continues to try to go up due to direct switch not working. Also advised customer it could be bad motor. Customer doesnt want to do motor just switch. She will call and cancel if she decides to get a new unit. ordrng 1 WP777811 (Direct switch)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Hutto, TX 78634

Vincent

Job Details: 09/02/2022

"Arrived on site for microwave, inspected unit and work area. Found microwave with no power, tested voltage at wall and was good. I then tested thermal fuse and was good, tested cavity thermostat and shows open. Will have to replace interlocks and thermostat ; ordrng 1 W11224856 (Thermostat)"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Pflugerville, TX 78660

Wesley

Job Details: 09/02/2022

Arrived onsite and tested unit for noise concern and determined that noise experienced is the normal brake function during the deceleration of the washing machine. All checks good. Unit is otherwise operating as designed.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Canyon Lake, TX 78132

Andrey

Job Details: 09/02/2022

"Arrived on site to test unit for not spinning, customer stated that it spinning out but had some concern about the functionality of unit, noticed that customer did not have cold water line connected only hot, connected cold water line, put unit through diagnostics, found at spin that the belt is screeching very loud, inspected belt and found it really loose replaced belt from job 352471, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model CAM2742TQ3

Near Jarrell, TX 76537

David Z

Job Details: 09/02/2022

"Arrived on site to diagnose washer that is not starting cycles. In use light is on, but not starting. Found timer failed to advance. Replaced timer and verified unit working as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model CSP2760TQ3

Near Jarrell, TX 76537

David Z

Job Details: 09/02/2022

"Arrived on site to diagnose dryer not heating. Examined unit and tested all safety devices and thermal fuse. Found all tested good. Checked voltage and found good voltage. Ordering harnesses and timer to resolve ; ordrng 1 8529991 (Upper Harness) and 1 8576522 (Main Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78746

Leonardo

Job Details: 09/02/2022

Arrived on site to test unit for noise. Test unit and can hear upper spray arm making knocking sound and dispenser not opening. Test unit and will order new manifold and dispenser office to reschedule ; ordrng 1 W11412300 (Dispenser) and 1 W11545334 (Upper manifold)

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS

Near Austin, TX 78717

Kimo

Job Details: 09/02/2022

Arrived onsite for a cooktop that is continuously sparking. Upon arrival I checked the harness and found that it was good. I then tested unit till I was able to reproduce the issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near New Braunfels, TX 78130

Andrew

Job Details: 09/02/2022

Arrived on site to test unit for no ice production. Found harness was damaged. Needing new FC door in black to fix issue ; ordrng 1 LW11038915 (FC door(black))

We serviced a

KENMORE WASHER

Model 110.249322

Near Austin, TX 78731

Scott

Job Details: 09/02/2022

Arrived on for washer not spinning or agitating. Found motor coupler had rounded out . Replaced coupler . Unit is agitating and spinning out. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Robinson, TX 76706

Jonathan M

Job Details: 09/02/2022

Arrived on site for refrigerator that is not cooling the refrigerator compartment again. Inspected unit and work area. Femoved the air tower and found the return air lines frozen. I steamed out the ice and found a small gap in the liner around the hinge side of the door. I called Whirlpool Techline and spoke to Chris SR# 7734508218. He advised to silicone the cabinet. Ordering parts and the air tower and will return on 9/12. ; ordrng 1 WP482338 (White silicone) and 1 W10841140 (Clear silicone) and 1 W11126274 (FC air tower)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9979SKZ

Near Austin, TX 78727

Kimo

Job Details: 09/01/2022

Arrived onsite for dishwasher that is not draining upon inspection I found that the drain pump was jammed not allowing the water to to leave the unit. I replaced the pump I tested unit and found unit operating as designed no leaks. Job complete

We serviced a

IKEA DISHWASHER

Model IUD9500WX4

Near Austin, TX 78759

Kimo

Job Details: 09/01/2022

Arrived onsite for dishwasher that is not cleaning properly. Upon inspection I ran the dishwasher and found that it is operating as designed upon further inspection I found that the Sump&motor had some food debris and hard water deposits in it I cleared it out and tested unit and found 7th operating as designed. Job complete no leaks

We serviced a

ROPER DRYER

Model RED4516FW0

Near Taylor, TX 76574

Paul

Job Details: 09/01/2022

Arrived onsite for a dryer that heats but will not tumble. I found the belt broken. I found all the rollers and the idler in good condition. I replaced the belt and removed all the lint from the chassis. I tested the dryer and found it working as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Hutto, TX 78634

Paul

Job Details: 09/01/2022

Arrived onsite for a washer not filling properly. I checked error codes and found an F8E1 & F0E2. I ran manual diagnostics and found the cold valve not passing water. I replaced the housing and tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Bee Cave, TX 78738

Leonardo

Job Details: 09/01/2022

Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit and unit test good job complete.

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Round Rock, TX 78681

Vincent

Job Details: 09/01/2022

Arrived on site for oven inspected unit and work area. Replaced bake igniter and tested. Unit is now operating as designed no leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM3

Near Round Rock, TX 78681

Vincent

Job Details: 09/01/2022

"arrived on site for dishwasher, inspected unit and work area. CX complaint not washing dishes correctly and not dispensing soap. Entered diagnostics and found stored error code F9E1, I the. Ran a test cycle and found drying element open and diverter leaking water. I then found upper dish rack broken from the wheels. Leaks where found during service and I advised CX not use use.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, TX 78717

Vincent

Job Details: 09/01/2022

"Arrived on site for icemaker, inspected unit and work area. CX complaint was icemaker not working. Tested icemaker and found it not harvesting correctly. I replaced icemaker along with new harness and then tested. Unit is now Operating as designed. No leaks where observed during service.

We serviced a

UNKNOWN DISPOSAL

Model GC1000PE4

Near Leander, TX 78641

Lou

Job Details: 09/01/2022

"Arrived on site to inspect disposal issues. Upon further inspection, I tested the disposal and found it locked up and rusted on the inside. I removed and replaced the disposal and tested. Unit is operating as designed with no leaks. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Leander, TX 78641

Lou

Job Details: 09/01/2022

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I removed the toeplate and tested amp draw to the components. All components were within range of amp draw except the element which was 0. I found the element had shorted out at the left connection (photo). I cancelled testing and removed the outer door panel and found where the vent assembly has been leaking water. I inspected the control and it was good. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC400ESS01

Near Austin, TX 78726

David S

Job Details: 09/01/2022

Arrived on site for icemaker not working. I inspected the unit and work area. I found fill tube frozen not allowing water flow. I removed the ice blockage and resealed the fill tube.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Round Rock, TX 78665

Gerry C

Job Details: 09/01/2022

"MR Arrived on site to washer with codes on system out. On inspection found Errors on unitF9E1. F8E3 came on while in the middle of diagnostics mode. Took unit part found debris in water sensor hose. Pulled drain filter found debris in unit clean out debris. Tested unit in diagnostics mode, unit working as designed. No water leaks observed during service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near West, TX 76691

Jonathan M

Job Details: 09/01/2022

Arrived on site for a dishwasher that is not done washing dishes well. Inspected unit and work area. When needed through diagnostics and did not find any stored air codes. Ran the unit for an auto test and found all spray arms spraying. Did inspector spray arms due to some blockage and found the spray arm is clogged with paper and plastic debris. I did advise the customer that this is most likely to cause a third issue as they also have food and soap deposits inside of their dishwasher. Advise them to run a dishwasher cleaner and asked if they wanted to replace the spray arms. They advised that they would prefer to try to clean out the spray arms manually instead and will call back if further issues persist.

We serviced a

KENMORE WASHER

Model 110.2002201

Near Georgetown, TX 78628

David Z

Job Details: 09/01/2022

"Arrived on site to diagnose washer that was banging around and had shifted on customer. Ran unit and could not verify any abnormal vibration or issues at all. Loaded unit with towels and items and balanced. Still found no abnormal behavior. Calibrated unit. Could not duplicate any issues at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Georgetown, TX 78633

David Z

Job Details: 09/01/2022

"Arrived on site to diagnose washer that had been making some noise / banging after move. Found unit rocking on rear right foot. Adjusted leveling foot and calibrated. Unit working as designed. I did notice that the basket is showing some play on the hub and may need to be replaced in the near future.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS2

Near Dripping Springs, TX 78620

Leonardo

Job Details: 09/01/2022

arrived on site to replace sump and motor. Replaced sump and motorTest unit and unit test good job complete.

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Austin, TX 78702

Scott

Job Details: 09/01/2022

Arrived on site for load still wet after completion. Ran diagnostics and got long fill error . Found cold water coming in at a trickle . Found cold valve clogged with debris. Removed debris and flushed line . Ran diagnostics and calibration tests . All checked normal. No water leaks detected at time of service. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Austin, TX 78739

Luis

Job Details: 09/01/2022

Arrived on site for no ice. Diagnosed a defective icemaker replaced icemaker powered unit on icemaker ran through a cycle and filled with water.

We serviced a

KITCHENAID ICE MACHINE

Model KUIS155HRS3

Near Austin, TX 78703

Luis

Job Details: 09/01/2022

"Arrived on site for no ice. Water in reservoir pan,pump recirculating water over plate,no frost or ice on plate,compressor running,checked under evaporator plate warm diagnosed a leak in the system

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW01

Near Driftwood, TX 78619

Kevin

Job Details: 09/01/2022

"Arrived on site and found saved error codes F34, F35, confirmed pressure system is clear. Ran a diagnostic cycle and it completed properly without generating any new error codes. Confirmed drain pump is clear. At this time washer is operating properly, no further repair is required at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78759

Luis

Job Details: 09/01/2022

"Arrived on site. Replaced main control,replaced deli door that was shipped with new deli control,powered unit on tested diagnostics all test passed tested deli ui good. Waiting on freezer drawer"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Austin, TX 78745

Joe Z

Job Details: 09/01/2022

"Arrived onsite for not draining. Upon arrival ran diagnostics and got error codesF0-E2 over suds, F9-E1 long drain. Test unit and would not drain. Vacuum water out with vacuum. Found debris clogged in drain filter. Cleaned debris and test unit. Unit now operates as designed. No leaks present at this time time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Austin, TX 78758

Wesley

Job Details: 09/01/2022

"Arrived onsite and tested washer for issues and found unit operating with f30 and f25 error codes, wont drain or spin, oversudsing issues. Customer not interested in extensive control and mechanic Repairs requiring 2 man. Reset unit, symptom unchanged.

We serviced a

WHIRLPOOL OVEN

Model KEBS107SSS04

Near Austin, TX 78759

David S

Job Details: 09/01/2022

"Arrived on site for oven not heating past 217. I inspected the unit and work area. I found error code f1e1 am error. I tested the bake and found the heating element not coming on. I gained access to the bake element and found it open. I Installed the new heating element and tested it. The unit is now heating up in bake and reaching set temp.

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Temple, TX 76502

Tyler

Job Details: 09/01/2022

"Arrived on site for washer grinding during spin and showing UL error on display. Upon arrival confirmed issue and error. After further testing I found bearing kit had failed, leading to suspension rods also failing on back left side. Oil from bearing leaked into tub asm and siezed the driver hub onto shaft.

We serviced a

WHIRLPOOL RANGE

Model IEL730CS1

Near Cedar Park, TX 78613

Vincent

Job Details: 09/01/2022

Arrived on site to install previously diagnosed parts. Installed all parts and tested. Unit is now operating as designed. Job completed.

We serviced a

LG WASHER

Model WM2140CW

Near Cedar Park, TX 78613

Vincent

Job Details: 09/01/2022

"Arrived on site for washer, inspected unit and work area. Found bellow worn out. Inspected unit and found basket lose. Unit would need a full rebuild. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Kyle, TX 78640

Kevin

Job Details: 09/01/2022

"Arrived on site and inspected dryer and found it is heating properly, sound loads are taking multiple times to dry. Showed customer there is no airflow through dryer by having her put her hand in the vent screen area and noticed a difference between when the vent hose is attached and unattached. Vent to the exterior of the home will need to be cleaned/cleared by a service before dryer is used again, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Kyle, TX 78640

Kevin

Job Details: 09/01/2022

"Arrived on site and Builder contact is not listed and no one answered contact phone number. Spoke briefly with someone at builder office to ensure the door to the unit is open. inspected refrigerator and found gaskets are in good condition and making contact with liner properly. Found a large gap in between bottom liner on fresh food section and cabinet edge, took pictures. Sales entire perimeter with silicone to remove any airgap. For the repair is needed at this time, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Killeen, TX 76549

Tyler

Job Details: 09/01/2022

Arrived on site for dishwasher not starting. Upon arrival confirmed issue and found door switch failing. Replaced door switch and found unit functioning as designed call complete

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Belton, TX 76513

Tyler

Job Details: 09/01/2022

Ive done site for microwave needing previously diagnosed control. Unarrival confirmed issue and installed part. Found surface light functioning as designed. Call Complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78727

Kimo

Job Details: 09/01/2022

Arrived onsite for dryer with no power. Upon inspection I found that the cord was loos at the t-block. I replaced the t-block and tightened down all connections and tested unit and found unit operating as designed. Job complete.

We serviced a

KENMORE DRYER

Model 110.698228

Near Taylor, TX 76574

Paul

Job Details: 09/01/2022

"JM: Arrived onsite to inspect dryer not turning on. The fuse was blown and needed to be replaced. R/R fuse and tested. I volt tested the heating element while the unit was plugged in and the heating element is not getting voltage when off. I ohm tested the thermistor and the thermistor is 11.2 ohms at 71?, which is good. I tested the heating cycle and it was cycling between 121? and 165? on high. I removed a ball of lent from the outside vent, but it was not big enough to cause a blockage. Unit is operating as designed. Call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Taylor, TX 76574

Paul

Job Details: 09/01/2022

Arrived onsite for a microwave dripping oil above the door. I found the charcoal filter saturated in oil. I removed the filter and showed the customer how to clean it. I also instructed the customer how to remove and replace it. The microwave is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, TX 78634

Paul

Job Details: 09/01/2022

Arrived onsite for a dishwasher not draining. I found the knockout for the disposal not removed. I removed the knockout and tested the dishwasher. All works as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Hutto, TX 78634

Paul

Job Details: 09/01/2022

"JM: Arrived onsite to inspect refrigerator not cooling well. Upon arrival the CX told us that the refrigerator was now cooling after her husband unplugged and plugged it back in. I found that the FC evap thermistor is reading 35? and is reading properly. I checked the evaporator and it had a good frost pattern. The unit is defrosting properly. I did find ice around the ice dispenser chute and suspect warm air to get into the icemaker and cause ice to melt onto the evap fan. This could have caused the noise the CX was hearing. Unit is now operating as designed. Operational test good, no leaks observed during service. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5100EC2

Near Georgetown, TX 78626

Gerry C

Job Details: 09/01/2022

"MR Arrived on site for clothes not drying. Removed lint from outside pipe.Tested thermostat out of specs. Replaced thermostat. Tested unit, heated to 212?. Unit working as designed ."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Georgetown, TX 78626

Gerry C

Job Details: 09/01/2022

"MR Arrived to install previously diagnosed parts. On inspection of unit found the remnants of oil underneath on the side of the unit. Found the security strap for the drain hose was missing. Obtained authorization for gear case and removed and replaced. Calibrated and tested, operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Georgetown, TX 78626

Gerry C

Job Details: 09/01/2022

"MR Arrived on site to install previously diagnosed parts. Took off the old door installed the new door. Tested unit, unit working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78739

Leonardo

Job Details: 09/01/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Briarcliff, TX 78738

Leonardo

Job Details: 09/01/2022

Arrived on site to test unit for rust in front of door. Found rust replaced front panel and name tag test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Round Rock, TX 78681

Vincent

Job Details: 09/01/2022

"Arrived on site for dishwasher, inspected unit and work area. Found dishwasher with no power. Tested voltage and had no voltage. I pulled unit and found unit plugged in directly behind the tub but was not inserted all the way because the dishwasher was pushed against it and causing it not so be in all the way. I explained to CX he would have to have an electrician to look at the outlet to relocate. I was unable to mount the dishwasher to the baskets because cant be pushed in all the way. I explained to CX and he understands. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Austin, TX 78729

Vincent

Job Details: 09/01/2022

"Arrived on site for range, inspected unit and work area. Tested unit and had no power to control. Inspected control and smelled a bit burn so I replaced it. I then tested and no power still. Checked wall outlet and L1 to L2 240v L1 &L2 to neutral no voltage. CX need an electrician to fix outlet wiring. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Austin, TX 78717

Vincent

Job Details: 09/01/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was door would no close on its own. I explained to CX that this model does not have any cams on hinges to help close door. Unit is operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Leander, TX 78641

Lou

Job Details: 09/01/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main control and calibrated the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Briarcliff, TX 78738

Leonardo

Job Details: 09/01/2022

Arrived on site to test unit for unit leaking. Test unit and found unit leaking for fill valve. Replaced fill valve and secure water line no leaks present job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Leander, TX 78641

Lou

Job Details: 09/01/2022

"Arrived on site to inspect microwave control panel blinking and not responding. Upon further inspection, I found the control panel with all lights on the display illuminated. I removed and replaced the main control and tested. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Coupland, TX 78615

Matthew

Job Details: 09/01/2022

Arrived onsite for dryer not starting. Upon arrival inspected unit. Found unit not starting or hearing timer advance. Accessed block to verify supply voltage. Found unit supply missing L2. Confirmed at wall unit was not receiving proper voltage. Notified customer that an electrician will be needed to resolve the supply issue. Job complete

We serviced a

AMANA MICROWAVE

Model AMV2307PFB07

Near Elgin, TX 78621

Matthew

Job Details: 09/01/2022

Arrived onsite for door closing issue/error. Upon arrival inspected unit. Tested unit and could not get unit to duplicate error. Customer stated its intermittent. Did find screws to interlock needed 1/2 turn. Tightened screws. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Paige, TX 78659

Matthew

Job Details: 09/01/2022

"Arrived onsite to replace previously diagnosed parts. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Compressor running and unit has even frost pattern. Notified customer to monitor temperature but freezing a bottle of water and maintaining temperature. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78726

David S

Job Details: 09/01/2022

Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11540964. I installed a new heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Austin, TX 78758

Kimo

Job Details: 09/01/2022

Arrived onsite for refrigerator that is freezing in top parts off rc. Upon inspection I found that that door gaskets where sealing properly. Upon further inspection I found that the damper would no close. I replaced it along with the control and ui. Tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Georgetown, TX 78628

David Z

Job Details: 09/01/2022

Arrived on site to install new heater per SP W11540964. Installed heater and verified no damage or water leaks found. Call complete.

We serviced a

KITCHENAID OVEN

Model KOST100ESS04

Near Georgetown, TX 78628

David Z

Job Details: 09/01/2022

Arrived on site to diagnose oven with no power at all to unit. Removed panel to check thermal fuse and found left side thermal fuse wire was tucked under the mounting plate and grounding out. Moved wire away from the plate and unit came back on immediately. Unit working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Andice, TX 78628

David Z

Job Details: 09/01/2022

Arrived on site to diagnose refrigerator making noise. Customer showed me the noise coming from the diffuser area when the RC door is open. Found diffuser gears clacking and making noise. Replaced diffuser and tested. Found all working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78744

Scott

Job Details: 09/01/2022

Arrived on site for fridge pulsing when dispensing water . Making ice normally. Valve would actuating sporadically when running water . Replaced valve . Unit is now dispensing normally . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78704

Scott

Job Details: 09/01/2022

Arrived on site for no responding dishwasher . Ui would flash for a second when only delay wash was pushed . Replaced UI and ran diagnostics. No error codes . Unit passed service tests . . No water leaks detected at time of service. Job complete

We serviced a

JENN-AIR OVEN

Model JMW3430IL03

Near Austin, TX 78704

Scott

Job Details: 09/01/2022

Arrived on site to replaced motor . Found nut had loosened on fan shaft . Used loc- tight and tightened down nut and readjusted blades . Ran diagnostics all checked normal. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Lakeway, TX 78734

Luis

Job Details: 09/01/2022

Arrived on site for too much ice diagnosed a defective bin thermistor replaced bin thermistor

We serviced a

JENNAIR REFRIGERATOR

Model JBRFR30IGX00

Near Austin, TX 78738

Luis

Job Details: 09/01/2022

"1969Arrived on site for water not dispensing. Adjusted filter housing,reinserted filter tested water dispenser unit working as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lakeway, TX 78738

Luis

Job Details: 09/01/2022

"Arrived on site for unit needing to be power cycled to function. Diagnosed a defective main control,replaced main control."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Austin, TX 78739

Luis

Job Details: 09/01/2022

"Arrived on site for unit not dispensing water. Diagnosed a frozen water tank,defrosted tank adjusted fanscroll and dead sealer between fan scroll gaps. Tested water dispenser unit working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Austin, TX 78748

Luis

Job Details: 09/01/2022

Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near New Braunfels, TX 78130

Andrey

Job Details: 09/01/2022

"Arrived on site to replace previously diagnosed control, replaced control, tested unit to 350, unit is heating properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Austin, TX 78721

Joe Z

Job Details: 09/01/2022

Arrived onsite for Door latch broke doesn't lock washer won't start. Upon arrival ran diagnostics and found latch has failed. Need to replace latch. Replaced latch and test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seguin, TX 78155

Andrey

Job Details: 09/01/2022

"Arrived on site to test unit for not spinning properly, tested unit found failed gear case and rusted slider, replaced slider and gear case, tested unit, unit now running as designed, rotor did have some wear on it due to slider not disengaging properly, if any issue arises due to wear on the rotor then I recommend replacing it, at this time the functionality of it is good, no leaks detected job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Seguin, TX 78155

Andrey

Job Details: 09/01/2022

"Arrived on site to replace previously diagnosed drain pump, replaced pump, tested unit, unit now functioning as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kyle, TX 78640

Kevin

Job Details: 09/01/2022

"Arrived on site and inspected washer and found Washer will attempt to start a cycle normally but motor does not move, found capacitor has failed. After replacing capacitor washer will now start a cycle normally and is progressing properly, job complete 7734499994"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Seguin, TX 78155

Andrey

Job Details: 09/01/2022

"Arrived on site to test unit for noise during spin, tested unit found front suspension really bouncy during slow spin gear case making a screeching sound, inspected under unit found oil on cover, replaced suspension, gear case and belt, tested unit, unit now functioning as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Kyle, TX 78640

Kevin

Job Details: 09/01/2022

"Arrived on site and found wash motor is not running during cycle, after replacing wash motor dishwasher will now complete a diagnostic cycle, Discussed correct detergent usage, drying expectations, rinse aid usage, and allowing water to get hot at kitchen sink before starting dishwasher with Apartment tenant, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Buda, TX 78610

Kevin

Job Details: 09/01/2022

"Arrived on site and found saved error code F7E1, ran a diagnostic cycle and found it will progress through every function until it engages motor and then gives F7E1. Inspected gearcase assembly and didnt find any leaking oil but capacitor is leaking. Replaced cam kit, capacitor, and actuator. After replacement ran diagnostic cycle again and it completed properly including agitation and spin. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Mustang Ridge, TX 78610

Kevin

Job Details: 09/01/2022

Arrived on site and found entire house smells like gas as soon as you enter. gas detector is showing an even three out of five bars throughout interior of home. Reading does not go up in or around range. Used Bubble solution on all range connections and did not find any issues. Customer took gas detector into garage where it reads zero and into their attic where it reads two out of five bars. Spoke with safety team to report findings and recommended that builder and gas company be contacted. Left valve off inside of cabinet to range supply. If gas smells continues leak is not with range 7734417175