Service History 391

Near Austin, TX 78731
Scott
Job Details: 11/27/2020
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site , replaced UI due to marks on UI board . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Luis
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB01
Near Austin, TX 78759
Scott
Job Details: 11/27/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site ,replaced inner door glass . All checks normal . Job complete ."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/27/2020
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 Arrived on site for refrigerator not cooling. Inspected unit and work area. Found FC door not sealing. Found ice buildup in FC from door not sealing. Found FC ice maker in off position. Advised customer on user care guide for ice maker. Informed customer the basket in the freezer was not sitting correctly and not squared. Thawed out the frost and properly sat the basket. Gasket now sealing properly. Ran test cycle on ice maker and ice maker ran as designed. Call complete.
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/27/2020
DRYER WHIRLPOOL WED6120HC0 "Arrived onsite for dryer not drying. Upon arrival tested unit and components were working but no heat. Disassembled unit and checked individual components and passed. Tested motor for suspected centrifugal switch, but passed test. Taking measurement across harness and found suspected short in wire. Reassembled unit and tested, unit was now heating. Unit is having intermittent heating issues. Will need to order main wire harness and replace along with possibly the control. Bringing back prescreened parts just in case. Office to reschedule ; ordrng 1 W11164044 (HARNESS- MAIN)"
Near Austin, TX 78748
Leonardo
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for not heating and not washing. Test unit and found ash motor not turning water so heating element turned it self off.
Near Bastrop, TX 78602
David S
Job Details: 11/27/2020
OVEN MAYTAG MET8820DS00 "Arrived on site for bake not working still. I inspected the unit and work area. I checked the tods, bake element, door switch, and sensor all tested good. I called for a bake and I can see the voltage to th bake element change every 10 to 15 seconds. I inspected the broil element and found a constant 240 volts during preheat. I am ordering another control to replace the faulty one. The office will reschedule.; ordrng 1 WPW10365418 (CONTROL)"
Near Georgetown, TX 78633
Wesley
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and installed shim. Unit is now operating as designed. All checks good.
Near Del Valle, TX 78617
Jacob
Job Details: 11/27/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite for unit not heating. Tested unit. Unit did not heat up the food. Ordered part. Office to reschedule. ; ordrng 1 W11256462 (diode)
Near Del Valle, TX 78617
Jacob
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite for unit not cooling/freezing properly. Called Techline. Suggested to leave a glass of water with a thermometer or some cooking oil with a thermometer for a week to keep tabs of temperature for a week. Got Sr#7728917549. No other issues at this time. Let front office know to tell there maintenance crew as well. Job complete
Near Del Valle, TX 78617
Jacob
Job Details: 11/27/2020
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78704
Jacob
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite to replace parts ordered by previous tech. Replaced part. No issues at this time. Job complete
Near Austin, TX 78749
Kevin
Job Details: 11/27/2020
WASHER WHIRLPOOL WTW4955HW1 on site ran all cycles and all functions in manual diagnostic, still did not find any leaking, took several videos of washer not leaking. Reported to tech line. Went over correct loading procedure with customer again, job complete 7729369654"
Near Austin, TX 78749
Leonardo
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for no power. Test unit and found melted wire nut and wire to white wire at junction box. Cleaned wires and installed new wire nut test unit and unit test good job complete.
Near Austin, TX 78747
Robert
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job for complaints of temperature issues. Called tech line and CS will replace refrigerator thermistor and install temp logger to record temperature for 48 hours. ; ordrng 1 TEMPLOGGER (TEMP LOGGER ) and 1 W11318270 (THERMISTOR )
Near Georgetown, TX 78626
Jonathan
Job Details: 11/27/2020
WASHER MAYTAG MVWB835DW1 Arrived on site for a washer with an inlet valve leaking when powered off. Upon further inspection we found faulty inlet valve and solenoid not closing. Removed old inlet valve and installed new one. Put unit into diagnostic mode and ran test cycle. Found no more water leaks after service. Unit working as designed. Call complete.
Near Austin, TX 78759
Luis
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Arrived on site for no water. Tested dispenser found paddle not engaging switch,removed cover found broken pins on bracket part
Near Round Rock, TX 78681
Andy
Job Details: 11/27/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 11/27/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not defrosting properly, I removed and replaced the evap cover with thermistor. Secured the thermistor to the suction line with foil tape/ziptie (photo) and pushed the tubing back towards the back wall. Removed and replaced the hv control. Customer had the unit pulled out into the breeze way of the home. Customer advised they would put unit back into place. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL KDTM354DSS5 Arrived on site to test unit for upper rack falling. Test unit and found left track broken. Replaced left track test unit and unit test good job complete.
Near Austin, TX 78717
Tommy
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 Arrived onsite for previously diagnosed parts. Upon arrival replaced Orion and tested . Unit still needed GF2 the. Tested. Unit is operating as designed. Job Completed. Let customer 24 to 48 hours to cool.
Near Hutto, TX 78634
Andy
Job Details: 11/27/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for range improper heating issues. Checked for error codes and found none, did automatic test cycle and everything checked good. Did find issues with control that was installed. Ordering part as well as other controls in case needed. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10728529 (swtch-memb) and 1 W10885069 (cntrl-elec) and 1 WPW10603098 (cntrl-elec)"
Near Leander, TX 78641
Lou
Job Details: 11/27/2020
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the oven door gasket being torn, I removed and replaced the gasket and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Jimmy J.
Job Details: 11/27/2020
REFRIGERATOR MAYTAG MSD2578VEM00 Arrived on site for LEAKING WATER FROM UNDERNEATH. NOT SURE FROM WHERE. Customer stated the ice maker stopped working. ordrng 1 AUTHOW10341320 (AUTHO inlet valve) and 1 AUTHOWPW10238100 (AUTHO valve-inlt)
Near Austin, TX 78727
Scott
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived on site for frost building up again . Unit had started cooling day or to prior to visit . Found left rail with small frost build up and found door could easily not sealing properly on left side . Ran diagnostics all checked normal. Ordering rails as well as control if needed . No water leaks detected at time of service.. call to set return. ; ordrng 2 WPW10120018 (RAILS )s and 1 WPW10464769 (CONTROL)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/27/2020
VENTHOOD KITCHENAID KVUB606DSS1 Arrived on site to replace parts for cooktop. While replacing parts noted wire position on control is reversed in connectors. Was not able to re-wire unit due to unmarked wire positions.
Near Austin, TX 78734
Robert
Job Details: 11/27/2020
COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on job to replace previously diagnosed parts. ; saved tckt
Near Austin, TX 78758
Luis
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for icemaker issues. Tested filter housing assembly found no issues with filter housing,removed ui control,ohmed fill tube heater assembly no reading,diagnosed a defective heater on fill tube,u it will need a new freezer door. ; ordrng 1 LW11026425 (FREEZER DOOR)"
Near Georgetown, TX 78633
Jonathan
Job Details: 11/27/2020
DISHWASHER KITCHENAID KDHE404DSS0 "Arrived on site for dishwasher leaking and ran all night. Inspected unit and work area. Found wire not connected to heating thermostat Performed diagnostics mode and found error F6-E4 float switch activated, F3-E1 OWI thermistor opened or shorted, F7-E1 heating circuit fault and F10- E3 drying fan. Monitored test mode and found major soap suds buildup in unit (see SD-QuickPic). Cancel test mode and added a cap full of cooking oils to disintegrate suds. Restarted diagnostics mode. Monitored operation cycle. Found water level high towards door, raised leveling feet on front. Found suds could have been caused by no heat to unit. Found all test pass n diagnosed test mode. All tested good, no water leaks detected."
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/27/2020
VENTHOOD KITCHENAID KIRD862HSS1 "Arrived on site and inspected pop-up downdraft and found lifting arm has sheared off of guide housing, send pictures and video to DW & CS, g
Near Georgetown, TX 78633
Jonathan
Job Details: 11/27/2020
MICROWAVE KENMORE 790.4960331 Arrived on site to install previously diagnosed parts. Gained access to panel assembly and uninstalled old parts and installed new parts. Tested unit and unit working as designed. Call complete.
Near Leander, TX 78645
Lou
Job Details: 11/27/2020
ICE MACHINE KITCHENAID KUIA18NNJS4 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I turned the unit on and it dispensed water into the reservoir then began to cycle. After a period of time, the ice formed on the evaporator and the heat gas valve came on and the ice slab dropped to the grid cutter. The cutter failed to cut the ice. I tested the ice maker and the ohms were within range. I tested voltage to the cutter and found 8V. I removed and repeal the grid cutter and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 11/27/2020
OVEN KITCHENAID KEMS378SSS00 Arrived on site oven not keeping temp and door issues . Ran diagnostics got stuck UI . Ran temp checks unit would heat to preheat temp but would never get over 311-313.
Near Georgetown, TX 78633
Kayman
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KSSS42QDW05 Arrived onsite to install previously diagnosed parts. I installed the FC evap fan and blade. The unit is working as designed at this time. Job complete.
Near Lakeway, TX 78734
David
Job Details: 11/27/2020
DISHWASHER KITCHENAID KDTM254ESS3 "Arrived on site to diagnose dishwasher that is not powering on or running. Tested voltages at junction box. Found 120v at L1 and 120v at neutral. neutral wire should not be powered. Advised customer to contact electrician to resolve floating neutral.
Near Austin, TX 78704
Jacob
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Arrived onsite to replace part ordered as per Techline. Replaced part. No noise or issues at this time. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 11/27/2020
WASHER MAYTAG MTW6700TQ0 "Arrived on site to inspect washer error codes. Upon further inspection, I found the unit showing F1-pressure signal out of range. Placed unit in diagnostics and attempted to test. As water began to fill, the unit stopped and showed the error code again. I gained access to the main control and removed the sensor tube from the control and blew through it. The tube is clear and I could hear water in the tub bubbling from blowing through the tube. I tested the unit in manual diagnostics and the unit is operating a designed, but will need a new control. I removed and replaced the main control and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Kevin
Job Details: 11/27/2020
DRYER WHIRLPOOL WED560LHW1
Near Austin, TX 78750
David
Job Details: 11/27/2020
WASHER WHIRLPOOL WTW8040DW2 "Arrived on site to install previously diagnosed parts to resolve leaking valve. Installed new valve and control and retested. Unit is now working as designed. No further water leaks found.
Near Georgetown, TX 78628
Kayman
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KBFC42FTS06 Arrived onsite for refrigerator with torn gasket and won’t close properly . Upon inspection I found the rear in the gasket... I replaced the gasket and re positioned door to pull in and out as designed. job complete.
Near Austin, TX 78744
Leonardo
Job Details: 11/27/2020
MICROWAVE WHIRLPOOL WMHA9019HZ2 Arrived on site to replace door. Test unit and found unit working correctly job complete.
Near Austin, TX 78732
David
Job Details: 11/27/2020
WASHER WHIRLPOOL GHW9150PW1 "Arrived on site to diagnose washer that was throwing an FH error. Found cold valve is not actuating and is just trickling water. Unit needs new inlet valve. . Replaced valve and retested. Verified unit is properly filling and working as designed. No water leaks found at time of service.
Near Kingsland, TX 78639
Cliff
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to diagnose a refrigerator that will intermittently lose power. Tested all parts and components and found no failures to refrigerator at this time.
Near Bastrop, TX 78602
David S
Job Details: 11/27/2020
COOKTOP KITCHENAID KGCC766RSS01 Arrived on site to install previous diagnosed parts. I inspected the unit and work area. I found the center burner ignitor cracked. I gained access to the orfice holder and replaced with new. I reassembled the unit and tested. The unit is now operating as designed. Job complete.
Near Blanco, TX 78606
Brandon
Job Details: 11/27/2020
OVEN WHIRLPOOL GBS307PDS7 "Arrived on site for customer complaint of unit heating up on its own. Found broil element would come on when unit was plugged in. Found failed control board
Near Buda, TX 78610
Andrew
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to test unit for “replace filter light” not resetting. Found bad water filter switch. Replaced switch, tested unit, unit works good. Light and chime is no longer present. No leaks detected. Job complete."
Near Austin, TX 78746
Kevin
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL KDTE204EPA "Arrived on site and inspected dishwasher and towel dispenser is leaking rinse aid. Replaced Dispenser and DishWasher is now correct. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Tommy
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRS335SDHB03
Near Leander, TX 78641
Lou
Job Details: 11/27/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW00 "Arrived on site to inspect upright freezer temps. Upon further inspection, I tested temps in the unit and got 18 degrees on recommended settings. Due to the unit having been serviced visually by another company, I checked pressures at the compressor and found the system within range. I attempted to turn the unit off at the control and it failed. I was able to get the unit in diagnostics and tested the fans and heater and all are operating as designed. I tested the cabinet thermistor and it is within range. I am ordering the main control, evaporator motor harness and cabinet thermistor (just in case). CNOTE-AUTHORIZATION AND CNOTE-LSO OER CUSTOMER REQUEST. Office to schedule return service.; ordrng 1 CHORE (AUTHORIZATION ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10608692 (cover) and 1 W11244436 (harness) and 1 W11382529 (CONTROL) and 1 WPW10384183 (thermistor CABINET)"
Near Johnson City, TX 78636
Brandon
Job Details: 11/27/2020
DRYER MAYTAG MED5600TQ0 "Arrived on site for customer complaint of unit not heating, found cutoff failed, I replaced cutoff, unit tested good. Tested heating element, tested good not shorted to ground."
Near Austin, TX 78731
Scott
Job Details: 11/27/2020
OVEN KITCHENAID KEBS179BSS00 "Arrived on site for dead oven . Found thermal fuse had failed . Replaced fuse . Ran diagnostics all checked normal . Did have stuck key pad error but couldn’t duplicate . Blowers are working normally .
Near New Braunfels, TX 78132
Noah D
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL KDTE234GPS "Arrived on site to inspect dishwasher for not washing, upon inspection found the water off, when I turned the water on the water flooded in the dishwasher, replaced valve due to closing issue. Complete"
Near Pflugerville, TX 78660
Luis
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling complaint. Found deli ui unresponsive,removed deli ui found broken wires at harness and defective ui,fresh food evaporator incased in ice and no lights. Disconnected damaged harness to deli ui lights powered on. Unit will need a new deli ui and deli door ordering fan assembly in case needed as well. Door and control unavailable unable to set return date due to no availability; ordrng 1 W10815669 (DELI DOOR) and 1 WPW10769076 (CONTROL)"
Near Pflugerville, TX 78660
Matthew
Job Details: 11/27/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for microwave light staying on. Upon inspection found control sending constant voltage to socket not allowing it to turn off. Will need to order and replace control. Bringing back panel just in case. Office to reschedule.; ordrng 1 W11342846 (CONTROL )
Near Austin, TX 78738
Robert
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of lights and refrigerator not working properly. The error is in the 14 v system I unplugged the deli drawer and customer will call back if issues return. Will need to replace harness if it continues.
Near Killeen, TX 76542
Al
Job Details: 11/27/2020
DRYER WHIRLPOOL WED4800BQ1
Near Austin, TX 78730
Luis
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for no cool. Found oil in drip pan in fresh food section,per service pointer W10666205 diagnosed a leak in the fresh food evaporator,replaced fresh food evaporator,compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good unit cooling down correctly. Repair covered under autho S71233 2xL; used 1 W10917531 (EVAPORATOR ) from stock"
Near Marble Falls, TX 78654
Cliff
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KBFA20ERSS00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found air damper in fresh food section grinding. Damper will need to be replaced to complete repairs..; ordrng 1 WP67003903 (control- d)
Near Cedar Park, TX 78613
Kayman
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator not producing ice. Upon inspection I found the water inlet to the IM had a block of ice frozen at the tray preventing water to pass through. I tested the IM and found it dead and not responding. I removed the ice maker and steamed out the inlet. I replaced the IM with new and tested the unit. The IM filled and I could see the arms move into the home position. Unit is working as designed at this time and no leaks detected during time of service. Job complete.
Near Austin, TX 78701
Leonardo
Job Details: 11/27/2020
RANGE KITCHENAID KSGG700ESS0 Arrived on site to replace board console and membrane. Replaced all parts test unit and unit test good job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/27/2020
OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site to inspect oven for issues with language, fixed settings and tested functions, all functions worked. Complete"
Near Austin, TX 78738
Brandon
Job Details: 11/27/2020
DRYER WHIRLPOOL WED9400SW0 "Arrived on site for customer complaint of unit not starting cycle, found element shorted to ground and blown thermal fuse. Spoke with Dona, she ordered the parts. ; ordrng 1 Cnote (Office to reschedule)"
Near Austin, TX 78717
Tommy
Job Details: 11/27/2020
MICROWAVE GE PVM9179BL1TS Arrived onsite for microwave no heat. Upon arrival found unit was not heating found diode and capacitor as well as magnetron were bad. Fuse was good. Replaced the all of the following . After part replacement. Put unit back into place and tested. Unit heated and is running as designed. Job Completed.
Near Salado, TX 76571
Tyler
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 I’ve been on site for refrigerator needing a previously diagnosed evaporator cover for the fresh food compartment as well as a high voltage control and a new right side fresh food door gasket. Office we need to reschedule once the availability of the part is known I also double check the door gasket as well as high voltage control parts it was sent to us to ensure that they were in fact accurate and not damaged both parts are perfect and will need to return with the door gasket as well as high voltage control once we get the new evaporator cover in.; ordrng 1 W11167902 (cover-evap)
Near Temple, TX 76502
Wesley
Job Details: 11/27/2020
MICROWAVE WHIRLPOOL WMH1162XVB2 Arrived on site for unit not heating and found bad magnetron. and repaired microwave by replacing magnetron. Unit is now operating as designed.
Near Belton, TX 76513
Wesley
Job Details: 11/27/2020
MICROWAVE JENN-AIR JMW3430DS02 Arrived onsite and found stuck button error. Ordering panel to repair. Attempted long reset. No change. ; ordrng 1 W11236885 (PANEL)
Near Copperas Cove, TX 76522
Al
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived to inspect popping noise from the unit. Customer was concerned about hearing popping noises a few times daily. I found the noise were from the defrost of the evaporator, which is a natural controlled process.
Near Austin, TX 78733
Kevin
Job Details: 11/27/2020
DISHWASHER JENN-AIR JDB1255AWP0 "Arrived on site and inspected dishwasher and found no power showing on display, replaced control board and door latch and it is now operating properly. Sent one video of dishwasher running to KB/AHS, job complete"
Near Blanco, TX 78606
Brandon
Job Details: 11/27/2020
DRYER MAYTAG MED5740TQ0 "Arrived on site for customer complaint of unit not working and loud noise when it does. Found repair kit needed to repair failed roller wheels, and timer motor failed. I replaced timer and repair kit, unit tested good."
Near Copperas Cove, TX 76522
Al
Job Details: 11/27/2020
DRYER WHIRLPOOL LER3624PQ0 Arrived onsite to inspect dryer not heating. Found the element cutoff were both defective. Removed and replaced both. Unit timer is defective and will need to be replaced. Part wasn’t available at the time of appointment. Office to reschedule the appointment when timer arrives. Needs more work; O-emld tckt
Near Georgetown, TX 78628
Jimmy J.
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL WDF130PAHS1 "Arrived on site for Dishes Not Drying - Dishwasher. Placed in diagnostics and no error codes came on. Rinse aid was being utilized and was full. Customer stated the detergent dispenser didn’t always open. It opened in diagnostics, but replaced in the case that it may be going out. Customer stated they typically use the one hour wash cycle. Explained that normal wash cycle with heated temp plus heated dry will give the best drying performance. No leaks detected. Job completed."
Near Killeen, TX 76548
Al
Job Details: 11/27/2020
DRYER GE DCVH640EJ0WW "Arrived to inspect dryer power and heating issues. He advised the power button on the main control doesn’t turn on, which WE1M827 is the main cause for unit failures. The power at the back of the unit was a constant 240/120/120.AHS notified ; ordrng 1 WE1M827 (start pause)"
Near Temple, TX 76502
Wesley
Job Details: 11/27/2020
WASHER WHIRLPOOL WTW8040DW2 Arrived onsite and replaced housing. Unit is now operating as designed. All checks good.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/27/2020
WASHER MAYTAG MVWB766FW1 Arrived on site for washing machine leaking water when not in use. Upon arrival the unit was still on and we found water dripping into tub and water build up. We gained access to the inlet valve and uninstalled then replaced the valve. Unit working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 11/27/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived to inspect washer balance issues. Found the suspension rods were defective. R&R and unit began operating as designed. Job completed
Near Georgetown, TX 78628
Andy
Job Details: 11/27/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not powering on and small drip when unit was in use. Power cycled unit and unit now comes on properly. Tested unit and found small drip from dispenser hose. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76502
Wesley
Job Details: 11/27/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite and found pet hair causing water channel leak in gasket. Advised customer on keeping gasket clean and on smell reduction by keeping door open. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78132
Noah D
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to inspect dishwasher for not drying, upon inspection found the heater not turning on during the correct part of cycle. Ordering control and heater. Office to reschedule ; ordrng 1 W10441445 (HEATER) and 1 W10804134 (CONTROL )"
Near Waco, TX 76710
Jonathan
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for a dishwasher that had a broken piece on the upper rack. Inspected unit and work area. Found adjuster will broken off the adjuster causing the rack to lean forward and to the left. Replaced both adjusters with the adjuster kit and tested unit. Unit is now working as designed. Call complete.
Near Waco, TX 76710
Jonathan
Job Details: 11/27/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived on site for a dishwasher that’s not draining properly. Inspected unit and work area. Tested unit and found drain pump seemingly stuck. Removed drain pump and found glass shard stopping the drain impeller from running properly. Removed obstruction and tested unit. Unit is now working as designed. Call complete.
Near Round Rock, TX 78681
Andy
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site to install previously diagnosed control box. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Tyler
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 Arrived on Site for refrigerator needing a previously diagnosed ice maker. The selling the necessary part as able to retest and verify that the unit is now getting water to the icemaker and is harvesting as designed. I informed the customer to give it 24 hours to fill a bucket of ice call complete
Near Waco, TX 76710
Jonathan
Job Details: 11/27/2020
WASHER MAYTAG MVW7232HW0 "Arrived onsite for a washer that is tangling the clothes and is going off balance. Inspected unit and work area. Customer advised the issue is not happening every cycle. However, they are just two people and run one load a week. Placed unit in service diagnostics and found an F0 E9 (overload pause) and F0 E5 (off balance load) error codes. I went ahead and replaced the agitator because the customer said it was grabbing clothes. I ran the unit through an auto test and the unit ran as designed. I called Techline and spoke to Scott SR# 7729372233. He advised the issue is either an issue of under loading the washer or washing mixed loads causing the off balance issue. He advised to make no repairs and to go over the user care guide with the customer. Call complete."
Near Killeen, TX 76542
Al
Job Details: 11/27/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived to install newly installed ice maker not functioning. Found the unit ice production isn’t consistent. Removed and replaced it and unit cycled and harvested the water.Job completed
Near Pflugerville, TX 78660
Matthew
Job Details: 11/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher heating element not functioning. Put unit in diagnostics and found F7E1 no heat error. Checked connections and found element harness not making secure connection. Reconnected harness and tested unit. Ran test cycle again and heater was activated. Showed customer and customer confirmed that heater is working. Job complete
Near Austin, TX 78759
Scott
Job Details: 11/27/2020
MICROWAVE JENN-AIR JMC2430DB01 "Arrived on site , replaced UI . Tested unit all checked normal . Job complete .
Near Marion, TX 78124
Noah D
Job Details: 11/27/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to inspect fridge for not cooling, upon inspection found the fans off and compressor not running, replaced both inverter and control. Fans returned and compressor kicked. Instructed customer to check temps every 8 hrs to confirm the decrease in temps. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/27/2020
RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site to inspect oven for the glass slipping out, replaced screw and tested for issues. No problems found, Complete"
Near Blanco, TX 78606
Brandon
Job Details: 11/27/2020
REFRIGERATOR KENMORE 106.594328 "Arrived on site to replace start device after replacing, unit tested good. Part"
Near Whitney, TX 76692
Jonathan
Job Details: 11/27/2020
DRYER MAYTAG MED5500FW1 Arrived on site for a dryer that is making a rattling sound. Inspected unit and work area. Tested unit confirmed customer complaint. Removed front cover and found excess lint and blockage around the blower wheel area. Removed obstructions and tested unit. Unit is now working as designed.
Near Austin, TX 78737
Kevin
Job Details: 11/27/2020
MICROWAVE GE JVM1850SM1SS "Arrived on site and found microwave is not heating, disassembled it and found magnetron is burning, took one picture. Replace magnetron capacitor and diode it is now heating properly, job complete"
Near Harker Heights, TX 76548
Tyler
Job Details: 11/25/2020
RANGE WHIRLPOOL RF368LXKQ1 Arrived on site for range needing a previously diagnosed main control. After installing the necessary part I was able to retest the unit and verify that the boiler now does not turn on by itself in the oven is not used and the bake and broil both turn on only when needed and the rest of the unit is functioning as designed. Call complete
Near Austin, TX 78723
Matthew
Job Details: 11/25/2020
MICROWAVE MAYTAG MMV4205BAW Arrived onsite for microwave making noise. Upon inspection found turntable motor faulty. Made customer aware. Job complete
Near Austin, TX 78753
Luis
Job Details: 11/25/2020
DISPOSAL GAGGENAU MY NAME IS BOB
Near Georgetown, TX 78626
Cliff
Job Details: 11/25/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on site to replace previously ordered parts for washer. Replaced basket agitator camp and agitator barrier. Tested unit and found all is functioning properly at this time. No further repairs are needed and no leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 11/25/2020
RANGE KITCHENAID KSGG700ESS1 "Arrived on site to inspect range oven broil burner not coming on during convection bake. Upon further inspection, I found the unit to be gas and not electric. I placed the unit in diagnostics and tested the bake, broil, and convection and all operated as designed. Due to ongoing issues of broil not coming on during bake convection, which due to this unit being gas the broil will not come on during bake convection as it will cause the unit to release too much gas and cause a strong odor of gas in the home, I removed and replaced the sensor and tested temps. I tested on convection bake at 325 degrees. Once the unit reached preheat, temps held steady between 331-345 degrees. I advised the customer of my findings and provided a brochure with the SR# from techline from previous service call and recommended that they contact Whirlpool for further assistance for the broil burner not coming on during convection bake as it’s not supposed to. No gas leaks detected d
Near Cedar Park, TX 78613
Wesley
Job Details: 11/25/2020
M/W OTR WHIRLPOOL WMH53521HZ4 Arrived onsite and found unit will need mag cap and diode to repair. Ordering diode. ; ordrng 1 W11256462 (DIODE)
Near Austin, TX 78758
Matthew
Job Details: 11/25/2020
WASHER WHIRLPOOL MHW6630HW1 "Arrived onsite for Lo fl error code. Ran diagnostics and did not have stored error codes. Ran test cycle and all passed. Called tech line to explain issues and recommended replacing Control and pressure switch SR7729362783. Replaced parts, tested unit and unit is functioning properly . Valves tested good. Job complete"
Near Manor, TX 78653
Matthew
Job Details: 11/25/2020
WASHER MAYTAG MVWB765FW0 "Arrived onsite for washer not working properly. Put unit in diagnostics and found error codes for long fill, inlet water temp fault, off balance load, overload and stuck button. Ran auto and individual test for valve and test failed. Spin, agitation and drain function properly. Customer also complained that water will periodically leak near dispenser tray. Will need to order and replace valve housing. Office to reschedule. ; ordrng 1 W11172234 (housing)"
Near Cedar Park, TX 78613
Wesley
Job Details: 11/25/2020
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onsite and found unit operating with occasional noise and thin ice. Corrected alignment of unit recirculating pump hose. And also reset ice thickness to be thickest setting possible.