We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Canyon Lake, TX 78132
Andrew
Job Details: 07/01/2022
"Arrived on site to test unit for loose handle and insulation coming out from bottom. Tightened handle and tucked away insulation from kick plate not being installed properly. Adjusted kickplate, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78734
Justin
Job Details: 07/01/2022
Arrived on site to install previously diagnosed parts. I installed the external drain pump and then tested the unit. The unit is now working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Leander, TX 78641
Kimo
Job Details: 07/01/2022
Arrived onsite for a dryer that is making high pitched noise when running. Upon inspection I found that the tensioner pulley was seized. Clean unit and installed rebuild kit and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kimo
Job Details: 07/01/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new ui and control and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Leander, TX 78641
Kimo
Job Details: 07/01/2022
Arrived onsite for wall oven not heating properly. Upon arrival i took 3 sets of temps and averaged them out and found the average temp to me 357.5 see pix. Unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Luis
Job Details: 07/01/2022
"Arrived on site for loud noise. Power cycled unit loud noise from damper,replaced defective damper control"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Morgan, TX 76671
Jonathan M
Job Details: 07/01/2022
Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirm customers complaint and found the compressor not running. Found 7.34 DC volts going to the inverter but the compressor never attempting to turn on. Also confirmed 120 V going to the inverter as well. I replaced the inverter and tested the unit. The compressor began to pick on and pool as designed. Let the unit run for 10 minutes and verified heat through the condenser line coming back to the compressor. Advised customer to give the unit 24 to 48 hours to cool. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Waco, TX 76705
Jonathan M
Job Details: 07/01/2022
Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Confirmed the customers complaint and found in the compressor not even trying to start. Inspected unit compressor area and found the start device connector not seated properly. Connected the connector and immediately the compressor began to run and cool as designed. Waited for the unit to shut down for 10 minutes and found the unit still working. Advise a customer to keep an eye on the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
"Arrived on site for range, inspected unit and work area. CX complaint was unit flame is not adjustable. I used my special tool to regulate the gas flow on all burners. Unit is now adjustable on flame hight and its operating as designed. No leaks observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
"Arrived on site for refrigerator water flow issues. Inspected unit and work area. Called techline and spoke with Joel SR#7733833981 and I explained the situation and informed me to remove the water pressure regulator and test unit, unit has better water pressure without the regulator and the original hose that was installed. Techline instructed me unit cant have a regulator if house has a water filtration system witch CX does have one. Techline instructed me to dispense water out of the unit and if it dispenses anywhere from 5.5oz to 9oz in 7.5 seconds unit is operating properly. I made CX aware of the situation. Unit is operating properly at this time. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Temple, TX 76502
Jonathan M
Job Details: 07/01/2022
Arrived on site for a freezer that is making a rattling noise in operation. Inspected unit and work area. Confirm the customers complaint and remove the back cover. Found the capillary tube vibrating against the dryer causing the issue. Separated the refrigerant lines and tested the unit. The NTM to work and operate as designed with no abnormal sounds present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Temple, TX 76504
Jonathan M
Job Details: 07/01/2022
Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected unit and work area. Confirmed customers complaint but found the refrigerator completely packed full of food and items pushed against the back wall causing an air flow restriction. He advised that things are freezing on the second shelf where multiple items were pushed against the back wall. I explain to the customer that airflow can cause this issue. Went over user care guide with the customer. Went ahead and checked the damper and found it opening and closing as designed. Remove the back cover for the control and check resistance through the thermistors. Found the refrigerator thermistor reading 5.27 k ohms (51?F) and the freezer thermistor showing 16.45 k ohms (11?F). Checked my temperature in my refrigerator and found it sitting at 52?F check the freezer and confirmed the 11?F. Advise the customer that the unit is working as designed and the airflow issue is the only thing that can be causing this at this point. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Temple, TX 76502
Jonathan M
Job Details: 07/01/2022
Arrived on site for an ice machine that has no power. Inspected unit and work area. Did confirm the customers complaint and attempted to move out the ice machine. Found the ice machine immediately turn on. Pulled the unit out and checked the external drain pump. Found the power cord to the unit that plugs into the external drain pump had backed out and was not making a good connection. Secured the connection and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA01
Near Killeen, TX 76542
Tyler
Job Details: 07/01/2022
Arrived on site for refrigerator needing previously diagnosed display control/cover. Upon arrival installed part. Reassembled and tested unit. Found dispenser fully functioning as designed. Call complete
We serviced a
GE REFRIGERATOR
Model GSS25IFPHWW
Near Driftwood, TX 78619
Luis
Job Details: 07/01/2022
"Arrived on site for unit not cooling correctly. Found middle divider extremely hot to the touch,removed evaporator cover unit running through a defrost heater working correctly,found condenser coils ok diagnosed a defective fan motor,found unit also powering on and off diagnosed unit will need a new fan motor,control and fan blade.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78739
Luis
Job Details: 07/01/2022
"Arrived on site for water leaking. Found no water in fresh food compartment,found frozen drain in freezer section,removed compressor cover found an obstruction in drain tube extension,defrosted drain from compressor compartment,installed a new drain tube.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78727
Wesley
Job Details: 07/01/2022
"Called techline for repeat low and slow production. Spoke with clif. Sr#7734020777 made check and found all base functions are within specifications. Found E5 error needed to be cleared to improve performance. Advised customer on repair. Cleared error and set up unit to produce, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Round Rock, TX 78681
Paul
Job Details: 07/01/2022
Arrived onsite for a dishwasher with a front door panel visibly broken. I found the console glue separating causing the touchpad to bubble up. I replaced the console and removed all the plastic from the front door panel. I ran diagnostics and the machine is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Paul
Job Details: 07/01/2022
Arrived onsite for a dishwasher with the door falling down when opened. I found both door hinge pads broken. I replaced the pads and the door works as designed. Use Authorization # W13ADR0DPL1. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78626
Paul
Job Details: 07/01/2022
Arrived onsite for a range with the bake burner not lighting correctly to replace previous diagnosed parts. The customer stated the can hear the unit sparking and the gas coming out every time it will not lite. I tested the unit and found the bake ignitor a little warped so I replaced it. I found it sparking multiple times to light the burned so I adjusted the air shutter and was able to get it to lite on the first spark. I ran the unit up to 500 degrees and let the burner relight and it ignited the burner on the first spark. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Georgetown, TX 78626
Paul
Job Details: 07/01/2022
Arrived onsite for a refrigerator with slow and no ice production. I found the actual FC temp at 2 degrees. I forced a harvest and I found the icemaker heater not working. I replaced the icemaker and it went thru a harvest and filled. The unit is working as designed. There were no water leaks present at the time of service. Call complete. Authorization Number W13C4R0APL1 .
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
Arrived onsite for broken sensor. Replaced sensor unit is now operating as as designed. Advised customer on repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Austin, TX 78724
Joe Z
Job Details: 07/01/2022
Arrived onsite to install previously diagnosed parts. Replaced icemaker and added silicone to areas the have potential to receiving warm air. ToLd customer to give unit some time before producing ice. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLC36FTS05
Near Austin, TX 78732
Scott
Job Details: 07/01/2022
"Arrived on site for water leaking from ice maker into ice bin . Found ice maker leaking . Replaced icemaker . Ran harvest all checked normal. No water leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78731
Scott
Job Details: 07/01/2022
Arrived on site replaced drain motor and inlet housing . Ran diagnostics 2 all connections are dry . Parts 108.50. Collected 117.45 cc No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78703
Scott
Job Details: 07/01/2022
"Arrived on site for dishwasher door making loud scraping and popping noise when opening . Found toe kick had come loose and was getting bent and catching on door . Straightened toe kick out , door is now operating quietly and smoothly. No water leaks detected at time of service. Collected 151.54 cc . job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
"Arrived onsite for long dry times and found, unit with blockage in duct and blower housing. Vacuumed out thoroughly and verified unit is now operating as designed. Advised customer on having ridged duct installed and using timed dry to complete more thorough cycles. All checks good."
We serviced a
LG DRYER
Model DLEX3700W
Near Austin, TX 78703
Scott
Job Details: 07/01/2022
Arrived on site for brush falling down into lint trap. Removed brush from blower housing . Cleaned remaining lint out .No lint build up at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78724
Joe Z
Job Details: 07/01/2022
"Arrived onsite for Will Not Wash. Upon arrival ran diagnostics and found Error codesF4-E3 motor not running, f5-e1 door switch not closed within 4 seconds , and f7-e1 no heat. Ran auto test and motor receives voltage but would not energize. Need to replace sump and motor. Replaced sump and motor and test unit on auto test. Unit now washes as designed. Also heater energized during test. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Del Valle, TX 78617
Joe Z
Job Details: 07/01/2022
Arrived onsite for 1. Not Cooling - Refrigerator Section - Refrigerator 2. Frosting-on vents. Upon arrival found cooling in all sections with not frost build up. Pulled evaporator cover and secured all harness connections. Tested thermistors and passed test. Inspected drain pan and is leveled and clear. Customer will monitor the unit and call back if issue persist
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Manor, TX 78653
Joe Z
Job Details: 07/01/2022
Arrived onsite to install previously diagnosed parts. Replaced harness and heater. Test unit by forcing defrost heater. Unit no longer tripps the breaker . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Manor, TX 78653
Joe Z
Job Details: 07/01/2022
Arrived onsite for soap dispenser wont close. Upon arrival inspected unit and found dispenser door latch has failed and dispenser is not staying closed. Replaced dispenser and unit is operating correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Manor, TX 78653
Matthew
Job Details: 07/01/2022
Arrived onsite for refrigerator ice maker not making ice. On arrival confirmed with claims that unit is under extended warranty. Had representative on the line and sent dispatch. Confirmed with SC that dispatch was received from AIG. Tested unit and found frozen fill tube. Thawed tube and tested. Ice maker did harvest and cleared tube line by performing multiple fill test. All components are functioning properly. Customer will monitor ice production. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78758
Matthew
Job Details: 07/01/2022
Arrived onsite for fridge leaking. Upon arrival inspected unit. Found leak coming from clogged drain line. Thawed all ice buildup in bottom of freezer compartment and cleaned drain line. Unit is now draining properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Matthew
Job Details: 07/01/2022
Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78748
Luis
Job Details: 07/01/2022
"Arrived on site. Found. A defective compressor cover,replaced cover assembly."
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508HPS00
Near Austin, TX 78746
Luis
Job Details: 07/01/2022
"#1031 Arrived on site. Diagnosed a defective bin thermistor,replaced defective bin thermistor"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2131QE3
Near Hutto, TX 78634
Cliff
Job Details: 07/01/2022
"Arrived on site to diagnose a refrigerator that is leaking in to the rc. Found condensation freezing and melting in wiring hollow, between fc and rc. Issue is due to poor design and no repairs are possible.
We serviced a
KITCHENAID REFRIGERATOR
Model KDDC24RVS00
Near Bee Cave, TX 78738
Justin
Job Details: 07/01/2022
Arrived on site to install previously diagnosed parts. I installed the thermistors and the unit was still not functioning. I found the control also bad. I installed the control and then the unit began working as designed. I collected the balance in full with CC. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78749
Justin
Job Details: 07/01/2022
Arrived on site for a dishwasher with upper rack issues. Upon further inspection I found the adjusters bad. I replaced the adjusters and the unit is now as designed. Call complete.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Austin, TX 78747
Justin
Job Details: 07/01/2022
Arrived on site for a dryer not heating. Upon arrival the customer stated the unit turns on but does nothing. The customer also stated they had another company look at the unit first. I found they left several screws off of the unit. Upon further inspection I found the belt and idler pulley broken. I installed both parts and the unit is now working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ03
Near San Marcos, TX 78666
Andrew
Job Details: 07/01/2022
Arrived on site to test unit for water droplets collecting on top side of FC door gasket. Found gap between cabinet and linear. Filled gap with silicone and turned center mullion to always on. Advised customer to monitor. All gaskets sealing as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near San Marcos, TX 78666
Andrew
Job Details: 07/01/2022
Arrived on site to test unit for build up ice underneath ice bin. Placed Permagum around ice chute and advised customer to monitor. If issue persists recommend replacing left door as all components are sealing and no sign of frost except under neath ice bin. Job complete.
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVW/A2
Near Jarrell, TX 76537
Gerry C
Job Details: 07/01/2022
"Arrived to inspect dryer not starting. I found the control had burned and also burned the wiring harness. The CX did not want to proceed further due to the damage and cost of repair.
We serviced a
JENN-AIR OVEN
Model JJW8330DDW
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect wall oven control panel not responding. Upon further inspection, I tested the unit and found the numbers 5, 6, 8, 9, & 0 do not work on the control panel. I advised the customer that the control panel is no longer available in white, but I have it in black. I removed and replaced the control panel and tested and unit is operating as designed. Job completed."
We serviced a
LG WASHER
Model WM2801HWA
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested and found the unit leaking from the detergent dispenser when testing the softener valve. Customer advised that owner placed detergent in the softener cup.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS04
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the dispenser and could hear the motor turning but there was no ice dispensing. I removed the ice bin and inspected the shaft and found that the shaft had slide down and the head was stripped. Without ice the shaft would turn the bin, but with a full bin, the shaft would not turn the augerI installed the new shaft and tested with a full bin of ice and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED9500TW1
Near Cedar Park, TX 78613
David S
Job Details: 07/01/2022
"Arrived on site dryer making a noise. I inspected the unit and work area. I found the pulley seized, the belt fraying and the guide wheels starting to go out of round. I installed all parts. I reassembled the unit and tested it. I found it working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Round Rock, TX 78664
Cliff
Job Details: 07/01/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier. Verified unit held vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
GE FREEZER
Model FUF14SVGRWW
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect freezer not cooling. Upon further inspection, I found the unit turned off at the control. Turned it on and removed the evaporator cover to inspect the evaporator frost pattern and found none. Pulled unit out and found where the heat exchange had leaked refrigerant. Tested the compressor and it is reading .50amps
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Pflugerville, TX 78660
Cliff
Job Details: 07/01/2022
Arrived on site to diagnose a cooktop with a burner not regulating temperature. Found switch installed previous trip is faulty and installed new switch. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, I found dry water streaks on the left side the unit coming from the dispenser area (photos). Placed the unit in diagnostics showing no error codes and continued with testing. Unit is operating as designed, but I did find where water was building up at the opening of the dispenser drawer. I removed and replaced the dispenser assembly and retested. Unit is operating as designed with no further leaks. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
Arrived on site to install previously diagnosed parts. Installed new grit cutter. Unit s now operates normal. No leaks observed during service job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48QMB02
Near Austin, TX 78746
Luis
Job Details: 07/01/2022
"Arrived on site. Replaced filter housing,turned water source on no leaks from filter housing or tubing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, TX 78132
Andrew
Job Details: 07/01/2022
"Arrived on site to test unit for frying chicken noise. Found blue factory tape on rear of unit flapping with condenser air circulation. Removed tape, tested unit, unit no longer making sound. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near New Braunfels, TX 78132
Andrew
Job Details: 07/01/2022
"Arrived on site to test until not responding. Found UI harness where connects to control had plastic molex popped off the control and barely making contact causing intermittent power to console. Replaced control and console, tested unit, unit now working as designed. Advised customer to download whirlpool and app and connect to WiFi. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Austin, TX 78746
Luis
Job Details: 07/01/2022
"Arrived on site. Found defective mullion rail,replaced mullion rail tested door operation good.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Manor, TX 78653
Joe Z
Job Details: 07/01/2022
Arrived onsite for Drum not turning.. upon arrival test polarity from supply and is good. Inspected belt and belt is good. Inspected blower and found lots of lint and debris stuck on wheel and housing. Found thermal fuse blown. Cleaned all debris from blower and housing. Replaced thermal fuse. Test Unit. Unit now operates. Test unit with vent test kit and test failed. Recommend to customer to have wall vent cleaned at least once a year. Watched heater cycle several times. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Dripping Springs, TX 78620
Leonardo
Job Details: 07/01/2022
Arrived on site to test unit for no power. Test unit and found shorted wire at junction. Repaired wire test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Dripping Springs, TX 78620
Leonardo
Job Details: 07/01/2022
Arrived on site to test unit for broiler not working. Test unit and found customer trying to broil with the door open. Advised customer broiler will turn off if the board sees the door opened. Test broiler with door close test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Briarcliff, TX 78669
Leonardo
Job Details: 07/01/2022
Arrived on site to test unit for unit not draining. Test unit and unit drain correctly 3 times. Also test heating element and heating element test good. Found unit over filling due to float getting stuck. Repaired the float test unit and unit test good job complete.
We serviced a
SAMSUNG WASHER
Model WF45M5500AW/A5
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
"Arrived on site for washer, inspected unit and work area. I set unit in diagnostics and found error code stored UB. I then set unit in a diagnostics cycle and found it draining super slow and found it to be slightly leaking from the door seal. I then removed drain pump filter screen and found it to be clogged with pet hair. I removed all pet hair and cleaned below and door glass and set it back in a diagram cycle tested unit and completed all test with no problems. Unit was unleveled and I set legs to the proper hight and unit is now operating as designed. I advised CX to try to keep drain pump screen clean and also below and glass to avoid any leaks. No leaks observed during service. Job completed.
We serviced a
SAMSUNG DRYER
Model DVE50R5400W/A3
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/01/2022
"Arrived on site for dryer, inspected unit and work area. Dryer would need a vent tube to properly function. I proceeded with installing new tube and tested. Unit is now operating as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Lockhart, TX 78644
Andrey
Job Details: 07/01/2022
"Arrived on site to test unit for no power, tested unit found breaker not tripped, but L1-G has no voltage and L2-G getting 120VAC
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lockhart, TX 78644
Andrey
Job Details: 07/01/2022
"Arrived on site to test unit for not functioning properly, tested unit found bad shift actuator, replaced parts tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB04
Near Lockhart, TX 78644
Andrey
Job Details: 07/01/2022
"Arrived on site to test unit for noise, tested unit found unit is running as designed, ice maker is harvest completed and filled with water with no issues, all fans are running quiet, advised customer to monitor and itd the noise returns take videos and call us back job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/01/2022
Arrived on site for refrigerator needing previously diagnosed separator. Upon arrival installed required part. Reassembled and tested dispenser and found no air leaks. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Buda, TX 78610
Kevin
Job Details: 07/01/2022
"Arrived on site and replaced slide bearing on dryer, after replacement dryer is running normally, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78747
Kevin
Job Details: 07/01/2022
"Arrived on site and found noise homeowner hears is flapper closing after vent fan stops. Customer requested that flapper be removed. The vent exit for the microwave is still protected by another screen and flapper on the exterior. After removing flapper it is no longer making noise, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78744
Kevin
Job Details: 07/01/2022
"Arrived on site and found refrigerator is unplugged and has been defrosted by homeowner. Replaced HV control board diagnosed by previous technician, also replaced Damper and Freezer thermistor. Confirmed fan motor is working properly sent a short video to KB/service management. Requested that customer monitor refrigerator for correct operation, If issue continues order user interface and evaporator harness"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78744
Kevin
Job Details: 07/01/2022
"Arrived outside and inspected washer and found error code for Long fill. Found cold water flow is very weak in the diagnostic cycle. Inspected water line and found it is clogged with sediment, took one picture
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Austin, TX 78745
Kevin
Job Details: 07/01/2022
"Arrived on site and inspected washer and found when set on a normal cycle power button works but every other button chimes when pressed but doesnt engage. From standby washer will enter a diagnostic cycle and completed calibration 52 an automatic test 51. replacing control board and user interface/console at the same time make correct the issue
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Austin, TX 78723
Matthew
Job Details: 07/01/2022
"Arrived onsite for microwave completely un responsive. Upon arrival inspected unit. While verifying properly voltage, found unit partially unplugged. Secured plug and unit powered on. Tested unit heating water and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
David S
Job Details: 07/01/2022
"Arrived on site for dishwasher not cleaning the dishes. I inspected the unit and work area I found fault codes F4e3 wash motor failure f7e1 no heat. I ran a diagnostics cycle and found the unit filling with water, but the wash motor not coming on. I installed the new wash motor. I reassembled the unit and tested it. I found it working as designed
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Austin, TX 78717
David S
Job Details: 07/01/2022
Arrived on site to install previous diagnose parts. I gained access to the control and replaced it with new. I gained access to the fc evaporator and found it covered in ice. I cleared the ice and replaced the fc motor. I tested the unit and found it working properly.
We serviced a
GE COOKTOP
Model JB755SJ1SS
Near Round Rock, TX 78681
David S
Job Details: 07/01/2022
"Arrived on site for range burner inner ring not lighting. I inspected the unit and work area. I found the rings broken. I installed a new element and tested the unit. It is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78723
Matthew
Job Details: 07/01/2022
Arrived onsite to replace previously diagnosed parts. Confirmed heater receiving 120 vac but resistance readings at 6.2 k ohm showing 3ohm resistance for heater is out. Replaced door. Tested unit harvest and fill. Unit is functioning properly. Job complete
We serviced a
LG REFRIGERATOR
Model LMXS28626S/02
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found water inside the RC section on the shelves and at the back left corner above the filter. I tested the water dispenser and found water spraying from the water filter area. I removed the filter head housing and inspected the filter head and found the gasket had blown out the back of the head. Cleaned up the water and turned the water source off at the wall. Customer advised the unit is not cooling in the RC section. I found this freezer is cooling, but was unable to determine if the RC section was cooling or not due to having the doors open too long. When I closed the RC doors, I did not hear the RC fan come on. I pressed the reset button at the back of the unit on the main control and once the unit came on, I could hear the fans operating as designed. I advised the customer to allow the unit to cool for approximately 4-5 hours and to contact the office around 430pm to report the status of the unit. Customer advised that they can do without the water dispenser/ice at this time and were more concerned with the unit cooling. No water leaks observed at the end of service, job completed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure, the customer provided a new ice maker and ice bin. Using my steamer, I removed all ice inside the ice maker housing. Cleaned all water from the housing and sealed the gap between the housing and the liner with manufacturer approved silicone. Installed new clips to the coil and installed the new ice maker and bin. Tested unit and it is operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Lou
Job Details: 07/01/2022
"Arrived on site to inspect dishwasher door falling open. Upon further inspection, I found both friction pads laying on the floor under the unit. I pulled the unit out and installed both pads and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Round Rock, TX 78681
David S
Job Details: 07/01/2022
Arrived on site to install previous diagnose parts. I replaced the door and the door closer. I reassembled the door. I inspected the door sealing and found it working properly. Job complete.
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWG
Near Kempner, TX 76539
Tyler
Job Details: 07/01/2022
"Arrived on site for freezer flashing hi temp error and not showing proper temps. Upon arrival confirmed complaint. Found a,p draw at 1.3, evap fan running and compressor pump refrigerant through system efficiently. Evap coil had a great frost pattern. I found electrical failure in control board on door. I replaced control. Found error went away. Informed customer to give unit 24 hrs to cool and stabilize temps. Call complete"
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near Round Rock, TX 78664
Vincent
Job Details: 07/01/2022
"Arrived on site for Maytag washer, inspected unit and work area. I tilted unit back to inspected the stator plate and motor and found stator plate bolt lose. I then used some thread lock on bolt to correct issue and also found rust around the motor. I tested unit in diagnostics and found error code stored F41, I set unit in a diagnostics cycle to test performance of unit and heard some clunking and bearings noises. I search for parts and could not find a gearcase but has the same symptoms of a gearcase. Im ORDERING PARTS RESEARCH on gearcase.I also messaged my management Skype thread to review this callNo leaks observed during service.; ordrng 1 W10381078 (Tub shaft bearing assembly) and 1 Unknown (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lampasas, TX 76550
Tyler
Job Details: 07/01/2022
"Arrived on site for washer MAKING A CLICKING NOISE AND IT SMELLS HOT, AGETATOR IS NOT WORKER. Upon arrival confirmed complaint. Found F7E6 in diagnostics. After further testing I found unit had recalled styled actuator that had popped out of alignment. Replaced actuator then reassembled, reset, and retested unit. Found no leaks, and unit now cycling through all setting as designed with no further failures. Call complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Cedar Park, TX 78613
David S
Job Details: 07/01/2022
"Arrived on site for washing machine not spinning. I inspected the unit and work area. I gained access to the gearcase. I found the belt broken, the gear case leaking oil. The unit will need a new gearcase, belt, cam, actuator and motor to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Jarrell, TX 76537
Gerry C
Job Details: 07/01/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the faulty door and adjusted the chassis, squaring the doors to ensure proper sealing. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Round Rock, TX 78681
Paul
Job Details: 07/01/2022
"Arrived onsite for a refrigerator not cooling correctly. The customer had the upper cover removed on arrival. I found the evaporator starting to frost up more than halfway down the first coil then the frost started disappearing. I found all sealed system components running. I found the foam air duct blocks missing on the sides of the fan shroud. I checked pressures and found my low side at 0 psi and my high side at 315 psi. I found that the sealed system had been repaired at one time and a dye drier was installed. I found dye on the back wall behind the evaporator and at the bottom under it. The compressor and evaporator would need to be replaced. The foam blocks need to be installed on the fan shroud for proper airflow and the defrost heater should be replaced when the evaporator is replaced. I d the customer for the defrost heater and foam block kit parts . SS are still covered. Ordering 8201798 Fan Blocks, WPW10427993 evaporator, WPW10140162 heater, W10720770 compressor, WPW10143759 Dye drier, & W11506635 Access valve. Per the customers request I left the rails, shelf studs, and the evaporator cover off and inside the FC with all the screws on the floor of the FC on a towel. The cover had 5 screws missing. I explained to the customer that the evaporator was not in stock at this time and it could take a while to get it. ; ordrng 1 8201798 (Fan Blocks) and 1 WPW10427993 (Evaporator) and 1 WPW10140162 (Heater) and 1 W10720770 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78633
Gerry C
Job Details: 07/01/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed transformer, control, magnetron, cap and diode. I tested the unit and it heated as designed and I found no other faults with the unit. Operational test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYY03
Near McGregor, TX 76657
Jonathan M
Job Details: 07/01/2022
"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Did confirm the customers complaint and check voltage at the icemaker. Found no voltage being sent to the icemaker. Checked voltage at the top of the freezer door through the harness and did not find any voltage. Checked underneath where the harness connector from the freezer door connects to the refrigerator. Found voltage being sent to the icemaker at that connector. Spoke to SW and was advised we would need a new freezer door for repair. The office will need to contact the extended warranty due to part. If authorization is given for the repair, please contact the customer about a return date; ordrng 1 W10438770 (Freezer door)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Georgetown, TX 78633
Gerry C
Job Details: 07/01/2022
"Arrived to inspect gas odor and no heating. I found the unit would not ignite and tested the hot surface igniter. It tested at 380 ohms, a new igniter is in the 60-80 ohm range and I removed and replaced. The unit operated as designed after and heated and cycled as designed. No gas leaks detected during service.
We serviced a
LG WASHER
Model WM3670HWA
Near Georgetown, TX 78633
Gerry C
Job Details: 07/01/2022
"Arrived to inspect draining issue. I found the drain pump would drain, but on,y very slowly and it was quite noisy. I removed and replaced the pump and tested. Normal operation returned and the unit operated as designed. No leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Jonathan M
Job Details: 07/01/2022
Arrived on site for a washing machine that is not draining and flashing an F9 E1 (long drain) error code. Inspected unit and work area. Did confirm the customers complaint and ran through diagnostics. Did replicate the failure. Customer advised that sometimes it will drain but sometimes it will not and is flashing the code. Went ahead and checked voltage to the drain pump and found proper voltage. Checked resistance on the drain pump and found it out of range. Replaced the drain pump and tested the unit. The unit began to work and operate as designed. I had the customer run a load after I left to ensure that the unit was working properly. He did advise that the error message still came back so am ordering a control for repair. The office will need to contact the customer about a reschedule date due to limited parts availability.; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Cliff
Job Details: 07/01/2022
Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and found no failures to unit at this time. Refered customer to units manual to know what to expect throughout washer cycle. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 07/01/2022
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Upon further testing I plugged unit in and found compressor internal windings grinding to a stop after 3 seconds. Tried new start device and found same results. Found unit needs sealed system replacement. Office to reschedule once availability of parts is known.; ordrng 1 W11225065 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 Nitrogen/+kit (Nitrogen/+kit) and 2 W10913906 (Coupler)s and 2 W11504431 (Coupler)s and 2 W11504434 (Coupler)s and 2 W11504432 (Coupler)s and 2 W11504415 (Coupler)s and 2 W11504436 (Coupler)s and 2 W11504416 (Coupler)s and 2 W11506620 (Coupler)s and 2 W11504419 (Coupler)s and 2 W11504449 (Coupler)s and 2 W11504434 (Coupler)s and 1 W11368877 (Evap coil) and 1 Lokringkit (Lokring kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78665
Cliff
Job Details: 07/01/2022
"Arrived on site to replace previously ordered parts for dishwasher. Replaced control and tested unit. Found unit is now turning on, but couldn't check water functions as there is no waster to home."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78728
Wesley
Job Details: 07/01/2022
"Arrived onsite and found timer failure where unit was only operation on select cycles and unresponsive on the timer cycle. Advised customer that timer would be needed to repair but customer not interested in repair, they were in pursuit of replacement. Advised customer on diagnosis and value of repair. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details: 07/01/2022
Arrived on site to install previous diagnose part. I replaced the sump and motor assembly. I tested the unit and found it working properly. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
"Arrived onsite for absolute no cool, found unit compressor running, but absolute no cool. Ordering compressor, drier and access valve to repair. Office to reschedule. ; ordrng 1 W10779331 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uvdrier)"
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
Arrived onsite and found unit operating with bad timer motor. Proper voltage to motor but no timer motor function. Replaced timer. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Pflugerville, TX 78660
Wesley
Job Details: 07/01/2022
Sr#7734018316 arrived onsite for unresponsive control. Replaced the control and ui together. Found unit latch also failed. Ordering latch to complete repair. ; ordrng 1 W10861642 (Latch needs autho)