We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP0
Near Kempner, TX 76539
Al
Job Details: 06/18/2021
Arrived back on site to install previously ordered pump and motor. Reassembled and unit tested as designed without any leaks.JOB COMPLETE
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNTS3
Near Belton, TX 76513
Kayman
Job Details: 06/18/2021
Arrived onsite for ice maker not producing ice. Upon inspection I found the recirculating pump would engage but no water would enter the reservoir. I accessed the wiring to the pump and found the connector corroded and wires broken for the water level sensor. I disconnected the connector and attempted to fill the reservoir. The valve engaged but no water passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near West, TX 76691
Jonathan M
Job Details: 06/18/2021
Arrived on site for a refrigerator that won?t cool. Inspected unit and work area. The customer advised that whirlpool was supposed to be covering the repair but I did not see any parts and labor concession in there entitlement. I did inform the customer that we could postpone service if they wanted to get it covered by whirlpool. However the customer advised that they needed the unit fixed and would just proceed with repair. They did advise that the unit was making a clicking sound and was not cooling.Replaced starting device and the unit started working immediately. Unit began to cool and is working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Belton, TX 76513
Tyler
Job Details: 06/18/2021
Arrived on site for dishwasher still not operating correctly according to customer. Upon arrival tried entering diagnostics but found it no responsive. Upon further inspection I found temp sensor slowly starting to fail. Also found control is sometimes detecting water temp and other times it isnt. I replaced both sensor and control and ran every test I could on dishwasher found it fully functioning as designed with no leaks before during or after repairs. Also found water lvls were exactly filled to desired range and was circulating water through unit efficiently. Call complete
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Killeen, TX 76542
Al
Job Details: 06/18/2021
Arrived back on site to install previously ordered actuator.Removed and replaced it and unit tested as designed.JOB COMPLETE
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Copperas Cove, TX 76522
Al
Job Details: 06/18/2021
Arrived on site and inspected dishwasher not working.I put it in diagnostics and the unit had a 4/3 (wash motor ) error code.Started diagnostics and confirmed the wash motor is defective and will need to be replaced.Ordering the W11085683 wash motor which is a PSP item.Office to schedule return services due to part availability.NEEDS MORE WORK ; ordrng 1 W11085683 (MOTOR ASSM)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Belton, TX 76513
Kayman
Job Details: 06/18/2021
Arrived onsite to install previously diagnosed parts. I installed the freezer door. The customer had concerns about insulation seeping out of the liner. I advised them to let us know if frost starts to form in the unit. Job complete.
We serviced a
GE MICROWAVE
Model PT9800SH1SS
Near Riesel, TX 76682
Jonathan M
Job Details: 06/18/2021
Arrived on site for a microwave that won?t heat. Inspected unit and work area. Confirmed customers complaint and tested all high voltage components. Found the magnetron bad and replaced the magnetron. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Jarrell, TX 76537
Kayman
Job Details: 06/18/2021
Arrived onsite for refrigerator not producing ice. Upon inspection I found the ice tray empty. Customer stated he had replaced his RO system recently. I found the IM fill tube frozen shut. I accessed the rear of the unit and disconnected the outgoing line on the valve. I confirmed the valve is dispensing water. I steamed out the inlet tube and called techline to report SR#7731033980. He advised that the RO system could be the cause of these issues or the valve is seeping. I reassembled the unit and was able to fill the ice maker with water. I advised the customer to monitor the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Riesel, TX 76682
Jonathan M
Job Details: 06/18/2021
"Arrived on site for refrigerator that won?t dispense water very well or make a lot of ice and has a small dent in the door. Inspected unit and work area. Confirmed the customers complaint and the customer advised that she did not care to have the door replaced. She advised that she was told she would be getting a discount from the store for the dent and that it seems silly to replace the door due to this dent being hard to see. Checked the water dispenser and found the water barely dribbling out of the dispenser. Removed the filter and used a bypass cap to check the valve and housing. The unit began to dispense water as designed. I informed the customer the her filter was the issue Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS950SIAE00
Near West, TX 76691
Jonathan M
Job Details: 06/18/2021
Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. Found the compressor not running and power cycled the unit. Found the evaporator fans turning on but the condenser fan and compressor not turning on. Placed the unit in service diagnostics and checked both freezer and fresh food thermistors. Both checked good. Ran the unit through the compressor test and found the compressor not trying to start. Tested voltage going to the compressor and found no voltage. Replaced control and tested unit. Unit began to work as designed. Advised customer to give the unit 24 to 48 hours to cool. Call complete.
We serviced a
WHIRLPOOL RANGE
Model RF366PXGQ2
Near Rogers, TX 76569
Kayman
Job Details: 06/18/2021
Arrived onsite to install previously diagnosed parts. I installed the infinite switch and oven sensor. I tested the unit and it is working as designed at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Temple, TX 76504
Kayman
Job Details: 06/18/2021
Arrived onsite for refrigerator with light out in the FC. Upon inspection I found the module dead. I replaced the door switch but still no response. I removed the module and confirmed 120VAC to the module. I found one of the pins on the module slightly burnt and melted. I am ordering a Module (W11520324) for the repair and a control(W11203924) jic. Office to R/S due to part availability. ; ordrng 1 W11520324 (LED module) and 1 W11203924 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Pflugerville, TX 78660
Wesley
Job Details: 06/18/2021
Arrived onsite and found unit valve broken. Replaced valve. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Copperas Cove, TX 76522
Al
Job Details: 06/18/2021
"Arrived on site and inspected lower double oven not heating.Called Whirlpool Tech Line and spoke with ANDREW SR 7731037139Was told to check tod, harness, lower oven appliances manager, door switch circuit outputs and elementsUnit elements had continuity I was told to order the control for the lower oven.Will return with previously ordered parts.Needs more work ; ordrng 1 W11253188 (Appliance Manager for LOWER OVEN)"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Manor, TX 78653
Matthew
Job Details: 06/18/2021
Arrived onsite for washer not agitating. Upon inspection put unit in diagnostics and did not get an error code. Ran auto test and found unit not agitating in cycle. Inspection actuator and found shifter arm loose. Unit will need actuator replacement.
We serviced a
GE REFRIGERATOR
Model GNE25JSKFFSS
Near Round Rock, TX 78665
Wesley
Job Details: 06/18/2021
Arrived onsite and found unit operating with broken mullion. Ordering mullion repair. ; ordrng 1 WR17X25027 (Mullion)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Hutto, TX 78634
Wesley
Job Details: 06/18/2021
"Arrived onsite for stuck valve.Replaced stuck valve for front left burner, unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/18/2021
"Arrived on site for dishwasher drain pump making abnormal noise. Per diagnostics mode and found error code F5-E1 door latch fault. Monitored test cycle and found bearing sound coming from drain pump. Removed drain pump and inspected drain housing. Found house smooth and impeller intact. Installed new drain pump. Performed diagnostics mode and observed for possible water leaks and monitored operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Andrew
Job Details: 06/18/2021
"Arrived on site to replace evap, compressor and filter drier from previous diagnosis. Replaced parts, system held vacuum for 20 mins. Charged system to specs, ideal frost pattern developing. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Tommy
Job Details: 06/18/2021
Arrived onsite for range cooktop back right having flame slip under head. Upon arrival found unit screws not put in allowing unit to have gas slip under. Tightened straightened and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78738
Robert
Job Details: 06/18/2021
Arrived on job for complaints of no water or ice. Found the water line frozen. Thaw the line adjusted temperature and seal cover.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Georgetown, TX 78633
Lou
Job Details: 06/18/2021
"Arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the door would close but would not stay closed. I found the door hinges are good and not bent and the inner and outer door panels are good/not bent. I attempted to remove the upper rack and the left side wheels would not roll out all the way. I found a piece of plastic debris that was wedged in between the rails and rack wheels that wasnt allowing the rack to go in all the way pushing the rack against the door and pushing it open. I removed the debris and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5600xW0
Near San Marcos, TX 78666
Andrew
Job Details: 06/18/2021
"Arrived on site to test unit for long dry times. Found unit is not receiving proper ventilation(took pic). Found vent hose was smashed against wall and has a big rip in it. Removed vent hose tested unit, unit itself is venting as designed. Advised customer to replace vent hose and have venting checked again for any obstructions. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model JF42NXFXDE02
Near Austin, TX 78734
Brandon
Job Details: 06/18/2021
"Arrived on site to replace failed modules, after replacing multiple modules, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kempner, TX 76539
Al
Job Details: 06/18/2021
Arrived on site and inspected washer with walking issues.Put the unit into diagnostics test mode and found the tub was banging on the front cabinet due to leveling issues.Leveled and tested the unit and unit tested as designed without walking.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lakeway, TX 78738
Brandon
Job Details: 06/18/2021
"Arrived on site for customer complaint of unit making loud noise, found f7e3 error code, found shifter was stuck in spin mode during wash cycle, found failed control, clutch, and ordering harness as well. ; ordrng 1 W11130936 (Lower harness) and 1 Cnote (Office to reschedule) and 1 W10754448 (Clutch) and 1 W11419051 (Control)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near West, TX 76691
Jonathan M
Job Details: 06/18/2021
Arrived on site for a freezer that still not cooling. Inspected unit and work area. The customer advised that the unit was working properly for about a month and then it completely frosted over again. Defrosted unit and measured resistance through the evaporator thermistor. The evaporator thermistor was showing out of range for the temperature of the thermistor. Replaced the evaporator thermistor and control just in case and tested the unit. The unit is working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED5620TQ0
Near Manor, TX 78653
Matthew
Job Details: 06/18/2021
Arrived onsite to replace previously diagnosed parts. Replaced dryer door switch. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 06/18/2021
Arrived on site to replace cooktop and console. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Austin, TX 78744
Leonardo
Job Details: 06/18/2021
Arrived on site to test unit for broken panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Tommy
Job Details: 06/18/2021
Arrived onsite for dishwasher not filling with water. Upon arrival found unit getting a little water inspected water line and found it kinked. Unkinked line and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Kyle, TX 78640
Kevin
Job Details: 06/18/2021
"Arrived on site and inspected washer and found no saved error codes, replaced valve, *see attention note* , ran all functions in manual diagnostics and test 51 and calibration 52. Customer is using the correct amount of detergent and water temperature is good. Spoke with techline and they recommended discussing correct loading with customer, detergent usage, ensuring that all clothes go into the dryer even on a no heat setting. Recommended using a machine cleaner to remove any buildup like washer magic. No further repair or replaced parts can address this issue.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, TX 78704
Scott
Job Details: 06/18/2021
Arrived on site for dryer making a loud noise . Found extra foam gasket in blower housing . Removed item. Dryer is performing normally . No water leaks detected or lint build up at time of service . Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, TX 76574
Lou
Job Details: 06/18/2021
"Arrived on site to inspect refrigerator sealed system. Upon arrival, customer advised that the ice began to melt again, but the unit had been cooling just fine until recently. I pulled the unit to inspect the compressor and the heat exchange line where oil was found previously and there was no evidence of a leak. I disassembled the RC section and removed the evap cover and found where the evaporator is leaking at the bottom right side of the coils. I removed and replaced the UV dye drier and the RC evaporator and vacuumed the system. Pressures held at -30/0. I installed 6oz of R134a refrigerant and monitored pressures. I placed the unit in diagnostics and ran test #4. Unit pressures were good at 4/150. I reassembled the RC section and advised the customer that the unit will take approximately 24 hours to cool. No water leaks observed during service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78739
Luis
Job Details: 06/18/2021
"Arrived on site for no ice. Ran diagnostics,optics passed,ice box fan passed E5 error code reading defective thermistor. Ordering a new icemaker ; ordrng 1 W11483245 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Austin, TX 78749
Jacob
Job Details: 06/18/2021
Arrived onsite for the vent tube not being attached properly after an electrician had moved the unit. Re attached vent tube properly. Tested unit. Unit tested good. No issues at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78747
Jacob
Job Details: 06/18/2021
"Arrived onsite to try and replace parts ordered by previous tech. Agitator was seized on, cannot do the work. All needs authorization before returning. ; ordrng 1 REQUEST (2 MAN) and 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11089264 (filter) and 1 W11219115 (TUB) and 1 WP8533928 (screw) and 7 WP8533953 (screw)s"
We serviced a
GE COOKTOP
Model JB755SJ6SS
Near Taylor, TX 76574
Lou
Job Details: 06/18/2021
"Arrived on site to inspect cooktop damage. Upon further inspection, I found the cooktop cracked at the front left burner area and spread to the back left, back middle and to the frame at the front middle area. I found several places where the glass was broken and missing/chipped out. I contacted the extended warranty techline and spoke to Edward and advised of my findings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78721
Matthew
Job Details: 06/18/2021
Arrived onsite for heating element not heating. Upon arrival found loose harness connector at element. Secured harness. Tested unit in auto test and all passed. Unit is heating and functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model MZC31T15DW00
Near Austin, TX 78734
Brandon
Job Details: 06/18/2021
"Arrived on site for customer complaint of unit not cooling, found compressor was hot and not running, I tested compressor windings, that tested good, found failed start device, I replaced start device, unit tested good.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Austin, TX 78732
David Z
Job Details: 06/18/2021
"Arrived on site to diagnose washer that is not starting. Customer advised that control panel was mostly unresponsive and go off and on at will. Attempted to put unit in diagnostic and found control panel unresponsive. replaced control panel. Verified unit is functioning in diagnostic and in regular cycles. Unit is now working properly.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
David Z
Job Details: 06/18/2021
Arrived on site to diagnose noisy dryer. Ran unit and heard a faint rattling inside the unit. Found screw missing on exhaust pipe where it meets blower housing. Used extra screw to resolve. Used a sound pad to further insulate. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details: 06/18/2021
"Arrived on site to test unit for lid lock constant clicking. Replaced latch and control , tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB7100AWB
Near Austin, TX 78731
David Z
Job Details: 06/18/2021
"Arrived on site to diagnose dishwasher that was not opening the dispenser consistently. Removed door panel and examined dispenser solenoid. Found the framework for the solenoid / arm are heat warped and covered in calcium deposits. The arm barely moves at all and has a lot of resistance due to being deformed and covered in calcium. Advised customer we are unable to offer a good repair due to the discontinued parts and warped frame, so replacing the solenoid motor would not fully resolve issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78703
Jacob
Job Details: 06/18/2021
Arrived onsite for element sitter low in the tub. Looked at the element and the element is sitting correctly in tub as designed. Let customer know that the element is sitting properly and cannot be altered and no parts made for the unit will fix the issue. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78665
Wesley
Job Details: 06/18/2021
Arrived onsite and repaired drain pan issue and facia. Ice production looks good. Advised customer on repair. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Justin
Job Details: 06/18/2021
(Tw) On-site to install previously diagnosed parts. Installed left and right friction sleeves. Unit now opens and closes properly. Unit functioning as designed. Call complete.
We serviced a
GE REFRIGERATOR
Model PYE23PSDESS
Near Austin, TX 78738
Robert
Job Details: 06/18/2021
Arrived on job for complaints of refrigerator section warm. Found voltage to fan good but not running. Replaced fan refrigerator section cooling now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP8
Near Georgetown, TX 78633
Lou
Job Details: 06/18/2021
"Arrived on site to inspect refrigerator freezer door not opening. Upon further inspection, I opened the FC door but it only opened halfway. I found the slides were badly corroded and the left slide bearing strip was damaged. Also found the customer had already cleaned the frost build up out of the FC section. I removed and replaced both slides and tested the door and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Briggs, TX 78608
Al
Job Details: 06/18/2021
Arrived back on site to install previously ordered parts.Installed the panel control but it didnt have the encoder assembly or harness and no screws.C ; ordrng 1 W11414312 (Harness UI) and 1 W11374900 (Encoder Assembly) and 2 8540727 (Screws)s
We serviced a
WHIRLPOOL OVEN
Model WMH31017HS6
Near Pflugerville, TX 78660
Wesley
Job Details: 06/18/2021
Arrived onsite and repaired microwave which had arched and blown its fuse while not in use. Tested with resettable and did not recreate an issue. Replaced fuse. Unit is now operating as designed. Advised customer on the repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1778ES5
Near Austin, TX 78734
Brandon
Job Details: 06/18/2021
"Arrived on site to replace liner and gasket, the liner came in damaged, ordering another one. ; ordrng 1 216953600 (Door liner)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lockhart, TX 78644
Noah D
Job Details: 06/18/2021
"Arrived on site to inspect unit for leaking into main cab, upon inspection found the units drain tube clogged and causing issues. Cleared tube with steam and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78732
David Z
Job Details: 06/18/2021
Arrived on site to diagnose refrigerator with issue with ice bucket. Found ice bucket had cracked on the bottom end. Replaced ice bucket with new. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS1
Near Luling, TX 78648
Noah D
Job Details: 06/18/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit was attempting to make ice but the evap was not getting cold enough, compressor was running but did not coo
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Hutto, TX 78634
Wesley
Job Details: 06/18/2021
Arrived onsite and installed dis board. This corrected issue of bake and broil.
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Austin, TX 78723
Scott
Job Details: 06/18/2021
"Arrived on site for door not closing . Found door closing properly . Heated oven to 350 . When door was closed some times light would come on ,but with small tab ,light would clog off . Heated oven to 425 when closing door light would only stay off bye holding door closed . Ordering hinge receivers . Call to set return ; ordrng 1 W11318331 (Hinge receiver left) and 1 W11317948 (Hinge rev right)"
We serviced a
GE DISHWASHER
Model GDF570SSF8SS
Near Pflugerville, TX 78660
Wesley
Job Details: 06/18/2021
Arrived onsite and found missing middle spray arm assembly. Ordering assembly to repair. Office to reschedule. ; ordrng 1 WD22X10094 (Middle spray conduit) and 1 WD22X26622 (Middle spray arm.)
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near Briggs, TX 78608
Al
Job Details: 06/18/2021
Arrived on site to install previously ordered parts.Disassembled and installed the control and sensor. Reassembled and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Austin, TX 78723
Scott
Job Details: 06/18/2021
Arrived on site for washer not spinning at end of cycle . No error codes found . Found lower then normal voltage to motor . Replaced control and cap . Ran calibration and diagnostics wash. All checking normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Manor, TX 78653
Matthew
Job Details: 06/18/2021
Arrived onsite to replace previously diagnosed part. Whirlpool sent customer lid. Replaced lid and tested unit. Tested lid lock and all is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Andice, TX 78628
Cliff
Job Details: 06/18/2021
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing proper airflow through unit. Advised homeowner on findings and homeowner will need venting issue corrected prior to using unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78626
Jimmy J.
Job Details: 06/18/2021
"Arrived on site to install previously diagnosed part. Upon arrival customer informed me she heard ice maker begin producing ice. With this, water is also dispensing. Replaced inlet valve regardless to ensure the original inlet valve doesnt go out again and or be intermittent working and not working. Removed inlet valve and installed new valve. Tested water dispenser and water is dispensing as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSP48QHS00
Near Round Rock, TX 78664
Wesley
Job Details: 06/18/2021
"Arrived onsite and quoted 125.80 for parts and 239.99 for service and labor. Replaced shelf, bracket and switches. All function is corrected.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Austin, TX 78703
Luis
Job Details: 06/18/2021
"Arrived on site. Installed correct auger motor and shaft tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 06/18/2021
Arrived on site to test unit for unit making shorted sound. Test unit and found shorted diode. Replaced diode test unit and unit test good job complete. 7730971922
We serviced a
GE REFRIGERATOR
Model GSL25JFRFBS
Near Austin, TX 78727
Justin
Job Details: 06/18/2021
Arrived on site for a refrigerator leaking at the bottom. I gained access to the drain tube in the back where the water trail was coming from. I found the drain tube clogged and popped off allowing the water to drip out. I cleared the drain tube and reinstalled it. I then put permagum around it to secure it. Unit is now working as designed.
We serviced a
GE DRYER
Model GTD75ECSL0WS
Near Austin, TX 78727
Justin
Job Details: 06/18/2021
Arrived on site for a dryer with dirt in it and a part that they could not re-attach after taking it off to clean. Upon further inspection I found the back plate of the tub removed and needing to be put back on. I quoted the customer the service fee +$50 for the repair. The customer accepted. I installed the plate and gained access to the venting and blower housing and removed all of the dirt. The unit was now as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Dale, TX 78616
Noah D
Job Details: 06/18/2021
"Arrived on site to inspect unit for not allowing selection and always draining, upon inspection found the pressure triac shorted causing issue. Replaced control and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Tommy
Job Details: 06/18/2021
Arrived onsite for bottom panel being damaged. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Georgetown, TX 78626
Jimmy J.
Job Details: 06/18/2021
Arrived on site for Lid Not Latching - Top Load Washer. Found hinges were mounted properly and hinge arms were also mounted properly to the lid. Unfortunately the lid does not close naturally as it should. Removed hinges and looked for any adjustments or damage. None found. Called WP Tech Line and spoke to Butch. He had me remove the four torque screws to see if the lid would close properly. Once four torque screws were removed the lid closed as designed. I will be ordering four new T20 torque screws in hopes the are not rounded on top and instead flat to allow the screw not to make contact with the washer top and allow the lid to close as designed. I will also be ordering both left and right hinges and the top just in case. Returning with lid latch JIC. SR 7731034043 - Butch; ordrng 1 W11551369 (Hinge L) and 1 W11551376 (Hinge R) and 4 W11183686 (Bolt)s and 1 W11423769 (Top)
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Cedar Park, TX 78613
Tommy
Job Details: 06/18/2021
Arrived onsite for oven greeting hot and turning microwave off. Upon arrival found unit oven is operating as designed. Unit had renovations and cabinet was not sealed correctly as well as microwave was installed incorrectly with kinked power cord. Uninstalled and fixed microwave cord. Took photos of cabinet. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78759
Justin
Job Details: 06/18/2021
"(Tw) On-site for icemaker not working. In diagnostics, ran test 120 icemaker harvest. Unit would not go past step 2 to complete harvest test. Inspected icemaker and found tray was stuck and twisted. Checked voltage to IM from Triton J 10-9&10, found 12vdc within spec. Activated water valve, removed water connection of fill tube at top left of fridge door, ran test 97 and water did dispense. Then ran test 66, fill tube heater on, IM fill tube heater getting 12vdc and read 60 ohms within spec. I found a small amount of water trickle out after test, indicating fill tube barely frozen over. Ran test 97 again IM filled with water. Replaced IM and ran test 120, IM completed and passed harvest test. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78704
Scott
Job Details: 06/18/2021
Arrived on site for poor wash performance. Found actuator had failed . Ordering actuator . No water leaks detected at time of service. Call to set return ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78759
Luis
Job Details: 06/18/2021
"Arrived on site for no cool. Low side pressure reading -20 diagnosed a leak in the system found no traces of dye in compressor compartment or freezer,replaced evaporator due to possible leak under tape at manufacture weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,after evaporator replacement checked both compartments no traces of dye .
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Marcos, TX 78666
Andrew
Job Details: 06/18/2021
"Arrived on site to test unit for oven light not turning on. Found connection to control board was not sitting properly into connection housing. Secured connection, tested unit, unit works good. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Lockhart, TX 78644
Noah D
Job Details: 06/18/2021
"Arrived on site to inspect unit for spinning uncontrollably. Upon inspection found the unit was loaded unevenly and causing issues, tested unit with 4 towels and found no issues, recorded video. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manchaca, TX 78652
Kevin
Job Details: 06/18/2021
"Arrived on site and inspected refrigerator and found the doors are not level, raised right hand side until doors are level. Refrigerator is making contact with wall cabinet on the right hand side as it is slid into place. Customer may have to adjust cabinet, they have already removed the baseboard to provide as much space as possible. Ice production is normal and explained limitations of coiled water reservoir on this model, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Austin, TX 78749
Jacob
Job Details: 06/18/2021
Arrived onsite for unit making noise. Tested unit heard a bit of a noise. Checked the rollers and put some grease from truck stock on the rollers and tested unit again. Unit didn?t make as much noise. But still heard a small buzz. Found that the noise was coming from the vent tub and the exit of the vent from the unit. Put sound padding to help. Noise was better. No issues at this time. Job complete
We serviced a
KENMORE DRYER
Model 110.798328
Near Austin, TX 78749
Jacob
Job Details: 06/18/2021
Arrived onsite to replace gas burner assembly. Replaced assembly. Tested unit. Unit tested good. No issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Buda, TX 78610
Kevin
Job Details: 06/18/2021
Arrived on site and inspected icemaker and found it will run but arm does not drop. It also leaks when water is filled. Replace icemaker and cycled it again and it is working properly.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Cedar Park, TX 78613
Tommy
Job Details: 06/18/2021
Arrived onsite for door handle of range being loose. Upon arrival found unit handle was never tightened correctly. Removed door and dissembled tightened handle reassembled door. Put door back and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/18/2021
Arrived on site to install previously diagnosed part. Removed filter housing and installed new filter housing. No leaks detected. Filter now releases and comes out when filter housing door is opened as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Georgetown, TX 78633
Lou
Job Details: 06/18/2021
"Arrived on site to inspect dishwasher not heating/cleaning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed. I tested amp draw to all components during testing and all are within range; element showed 7-9amps during wash and dying cycles (photos). I found that the customer has a water softener system. Made recommendations for use & care as well as detergent & rinse aid use. Customer advised that they operate the unit at night when they go to bed. I recommended that they not do it due to potential sudden leaks.No water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model GSL25JFPBBS
Near Austin, TX 78726
Justin
Job Details: 06/18/2021
(Tw) On-site to install previously diagnosed parts. Replaced water valve. Spliced off cracked water dispenser line (5/16) near the valve. Installed coupler to connect the lines. Purged water line at dispenser. Water dispenser is now functioning as designed. Also inspected ice bin. Found bin filled with ice. Informed customer to empty ice bin once every two weeks to prevent ice clumping together from not using to ensure operation of dispenser. Jumped IM. IM completed harvest cycle as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS00
Near Lakeway, TX 78734
Robert
Job Details: 06/18/2021
Arrived on job for complaints of noise. Found ice ball next to fan. Refrigerator door gasket damage causing air to get in building ice ball. Will need refrigerator door gasket replaced; ordrng 1 WP2266903 (gasket-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Cliff
Job Details: 06/18/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found evap fan blade not attached to motor. Reset blade to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERB
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/18/2021
Arrived on site for refrigerator water dispenser not working properly. Inspected unit and work area. Tested dispenser operation and found pulsating water through dispenser. Bypassed filter housing and tested dispenser and found working as designed. Found failure housing or bad filter. Removed failed filter housing and installed new. Assembled unit and tested dispenser operation. Unit working as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Lou
Job Details: 06/18/2021
"Arrived on site to install previously diagnosed and ordered parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, TX 78641
Tommy
Job Details: 06/18/2021
Arrived onsite for fc ice maker not making ice. Upon arrival found ice maker receiving voltage jumped with wiring found it would not turn. Replaced ice maker and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Austin, TX 78744
Leonardo
Job Details: 06/18/2021
Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Got hose unclogged and unit draining correctly no leaks present job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Jonathan S
Job Details: 06/18/2021
"Arrived on site for oven tripping circuit breaker. Inspected unit and work area. Found circuit breaker tripped. Reset breaker and performed diagnostics mode and checked fault codes, found none stored. Activated bake element and cooling fan. Put in bake mode with rapid heat on and found tripped circuit breaker while unit was heating. Removed unit and and disassembled. Inspected wire harness and connection. Measured resistance on bake and broil and checked ground to cabinet. Found cooling fan turning freely. Called Whirlpool tech support and spoke with Bruce. Put unit in bake mode and measured amp draw on L2. Found drawing between 12 to 15 amps, within range. He recommended for unit to be hardwired in junction box. Bruce recommend to contact electrician. Outlet is mounted upside down to inner cabinet. Added tape to hold plug in place. Tested unit again on bake mode and found unit preheated to temperature. All tested good. Spoke with customer on junction box. Did inform customers that be hardwired to a plug is common to see. (SR#7731036016)."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 06/18/2021
"Arrived on site for SAFETY Washer burn odor / not agitating. Placed in diagnostics and got F7E5. Found actuator not engaged into splutch. Cleared error code. Actuator was not in my parts bin today, but we will return with it once it arrives. Returning with valve JIC. Otherwise a new actuator will resolve the problem. In the meantime Ive installed a zip tie to ensure the actuator stays engaged to the splutch. Ran auto diagnostics and went through all cycles without issue. No leaks detected. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Leonardo
Job Details: 06/18/2021
Arrived on site to test unit for unit not finishing cycle. Test unit and found sump and motor running hot and over heating and not washing. Will order new sump and motor office to reschedule. ; ordrng 1 W11085683 (Sump and motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS05
Near Austin, TX 78746
Luis
Job Details: 06/18/2021
"Arrived on site for no cool. Removed evaporator cover found traces of dye on evaporator coil and heater,replaced evaporator found a defective compressor also,replaced compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78641
Tommy
Job Details: 06/18/2021
Arrived onsite for refrigerator not cooling. Upon arrival found unit was unplugged then plugged in and is now cooling. Checked unit thermistors and fans found all operating except unit condenser fan. Found voltage going to condenser but it would run. Ordering condenser fan. Office to reschedule upon receiving. Kept unit unplugged as to keep compressor safe.; ordrng 1 W11024494 (Condenser fan)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/18/2021
Arrived on site for cooktop damaged. Inspected unit and work area. Found I braved scratches on surfers. Removed damaged cooktop and installed new. Set clock and tested operation. All tested good. Spoke with customer on how to maintain cooktop surface.
We serviced a
GE WASHER
Model GCWN2800D1WW
Near Manor, TX 78653
Matthew
Job Details: 06/18/2021
Arrived onsite to replace previously diagnosed parts. Replaced front and back suspension rods and tub ring. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS01
Near Andice, TX 78628
Cliff
Job Details: 06/18/2021
Arrived on site to diagnose an oven that is not turning off. Found loose wiring connection between control and ui. Reset connection and all is working properly at this time.