We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Round Rock, Texas 78665
Joe Z
Job Details:
04/22/2024
"Arrived on site for broken light switch, upon arrival inspected unit and found RC light switch has failed. Replaced switch W11123941. Testy unit and is operating as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Smithville, Texas 78957
Ryan B
Job Details:
04/22/2024
"Arrived on site to inspect range for not heating. Upon closer inspection found power cord severed, customer will need to replace power cord. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Smithville, Texas 78957
Ryan B
Job Details:
04/22/2024
Arrived on site to inspect unit for freezing foods over. Thermistor has failed ordering thermistors and will return. Rescheduled for 4/29/24; ordrng 1 W11438736 (Fc thermistor) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Austin, Texas 78744
Tim M
Job Details:
04/22/2024
"Arrived on site to replace previously diagnosed parts. Replaced blower wheel (WP697772) and drive motor (W11549461). Tested unit, unit is now running as designed, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Temple, Texas 76502
David Z
Job Details:
04/22/2024
Arrived on site to diagnose dishwasher that had issues with 2nd level rack. Examined unit and found front right wheel of right adjustors was broken. Replaced right adjustor to resolve. Tested unit and verified all working as designed. Repair completed. Parts Used - W11551430.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, Texas 78641
Wesley
Job Details:
04/22/2024
Arrived onsite and found unit operating with noise. Identified during testing the customer concerned about normal drain pump noise. All checks good. Advised customer on findings. No parts.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Marble Falls, Texas 78654
Gerry C
Job Details:
04/22/2024
"JFFCC72EHL04 Arrived to inspect door closing issue and noise. The right RC door gasket upper flap was disfigured and causing excessive friction. I am also adding sound pads as required. No leaks observed during service. Please schedule with 410579. W10917313; ordrng 1 W10917313 (Gasket, RC, GY) and 1 Schedulewith410579 (Schedule with 410579)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, Texas 78641
Paul
Job Details:
04/22/2024
Arrived onsite for a dishwasher leaking water out of the bottom. I found the pump leaking. I replaced the pump and motor. I tested the dishwasher and found no other leaks at the time of service. Call complete. INSTALLED W11087376.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Marble Falls, Texas 78654
Gerry C
Job Details:
04/22/2024
"WDT730HAMZ0 Arrived to install previously diagnosed and ordered parts. I removed and replaced the control, console and vent assembly and tested. The unit operated as designed and no leaks were observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73L20AS0
Near Austin, Texas 78737
Andrey
Job Details:
04/22/2024
"Arrived on site to test unit for sparking, tested unit found shorted capacitor and diode, replaced capacitor, magnetron and diode and tested u it is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MPS00
Near Austin, Texas 78731
Matthew
Job Details:
04/22/2024
Arrived on site for ice dispenser and bucket broken. Upon arrival we noticed ice bucket failed and its not ejecting ice. Replaced ice container and now ice is ejecting. Unit is now functioning as designed. Job complete. W11574172 container
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Round Rock, Texas 78681
Scott
Job Details:
04/22/2024
Arrived on site for UI console peeling . Found console overlay coming off console and some moisture in buttons . Replaced UI console W11660284. Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Killeen, Texas 76543
David Z
Job Details:
04/22/2024
"Arrived on site to diagnose washer that was not spinning out/leaving water. Ran unit and could not get any spin or agitation function. Found error code for shifter and basket speed. Replaced shifter and capacitor and retested. Verified proper operation and function. Repair completed. Parts used - W11481722, W11395618."
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Liberty Hill, Texas 78642
Gerry C
Job Details:
04/22/2024
"WOS31ES0JS20 Arrivedto inspect error code and non-operation. I found the F3E0 and discovered the mirror-shaped sensor connector had depressed contacts. After disassembly and reworking of the contacts, the unit resumed full normal function and operated as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Georgetown, Texas 78628
Wesley
Job Details:
04/22/2024
Arrived onsite and found unit operating with failed water flow function. Replaced the resevoir due to symptom of worn filter housing. Also recommended that the filter must be replaced. W11346622
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Leander, Texas 78641
Wesley
Job Details:
04/22/2024
Arrived onsite and found unit operating with tripping breaker during preheat. Used hi heat dehydration method with long broil to set up unit for proper operation. Was an advised that a non gfci breaker was used during testing by builder and did not cause tripping. Unit did not trip following long broil.
We serviced a
GE REFRIGERATOR
Model GNE29GGHDWW
Near Georgetown, Texas 78628
Wesley
Job Details:
04/22/2024
Arrived onsite for symptoms of normal environmental condensation that self corrected. Heat treated seals amd advised customer on findings. No charge AEX warranty same symtpom. No parts.
We serviced a
MAYTAG DRYER
Model MGD5630HC4
Near Round Rock, Texas 78665
Joe Z
Job Details:
04/22/2024
Arrived on site to install previously ordered part. Replaced igniter 279311. Test unit and is operating as designed. No gas leaks present at this time. Did airflow test and passed. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Blanco, Texas 78606
Andrew
Job Details:
04/22/2024
Arrived on site to test unit for not cooling properly. Found evap completely frosted over. Ran diagnostics and found in service test 140 software is 20_00_00. According to service pointer software is up to date. Found evap motor engaging. Put unit into defrost and was unable to get defrost heater to engage. Recommend heater replacement. Ordering additional parts to ensure completion on return visit. Office to reschedule. Requesting 2hrs on return visit. ; ordrng 1 W11626107 (Defrost heater) and 2 WP2188820 (Thermistor)s and 1 W11629268 (Evap thermistor)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW09
Near Horseshoe Bay, Texas 78657
Gerry C
Job Details:
04/22/2024
"MZF34X16DW09 Arrkved to inspect cooling issue. I found the compressor would not start and made an electrical, grinding noise. A second start device did not correct the issue and the rotor was locked. Office to order sealed system part and contact he uncertain to arrange return service. No water connections to unit. Please se allow two hours for all copper, R600a system service.; ordrng 1 W11547313 (Compressor) and 1 W10913906 (Service Port) and 1 WPW10143759 (Dye Drier) and 1 2HourService (Sealed System) and 1 R600a (All Copper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Round Rock, Texas 78681
Paul
Job Details:
04/22/2024
Arrived onsite for a refrigerator that is not making ice. I found the FC at -7 degrees and the ice box at 5 degrees. I found an E5 failed icemaker thermistor error. I ran a harvest and a fill. Both completed working as designed. I replaced the icemaker. Call complete. Installed W11658802 ICEMAKER.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Austin, Texas 78753
Wesley
Job Details:
04/22/2024
Arrived onsite and found unit pump jammed from lingering debris. Replaced the pump again. Unit is now operating as designed. Advised customer on repair. All checks good. W11497943
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Kempner, Texas 76539
Tyler
Job Details:
04/22/2024
"Arrived on site for washer making a loud noise, upon arrival confirmed noise during spin and found cam loose on gearcase. Replaced cam w11158175 and found noise no longer present. Call complete"
We serviced a
WHIRLPOOL OVEN
Model NOTAVAILABLE
Near Temple, Texas 76502
David Z
Job Details:
04/22/2024
"Arrived on site to diagnose range that was not heating. Examined unit and confirmed elements are not energizing when powered on. Found good voltage. Traced wires in control and found control burnt out around a couple wires / and the board. Unit does not have a model / serial tag, and there is no part number stamped on the board to use. Advised office we can not identify the unit. Claims will report to third party team. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, Texas 78633
Lou
Job Details:
04/22/2024
"Arrived on site to inspect wall oven microwave combo unit error codes. Upon further inspection, I tested the microwave with my tester and found it not heating and after approximately ten seconds of use, the error code F1E5-inverter failure appeared on the panel display. I pulled the unit out and inspected the magnetron and inverter board and removed and replaced both parts and retested. Unit is operating as designed. I reassembled the unit and placed the unit in diagnostics and cleared the code and retested and for one minute and unit continues to operate as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, Texas 78744
Ryan B
Job Details:
04/22/2024
Arrived on site to inspect unit for not cooling properly in FC and making loud noise. Upon closer inspection found ice build up in freezer compartment. Also found right track broken not allowing door to shut properly. Ordering track and set to return 4/30/24; ordrng 1 W11241268 (Right fc door bracket)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPQ0
Near Harker Heights, Texas 76548
David Z
Job Details:
04/22/2024
Arrived on site to diagnose dishwasher that was not washing dishes or filling. Tested unit and found no water entering or pumping. I found the float switch was stuck up and stiff due to having buildup / crud unit it. I freed the float switch and was able to get the unit to work correctly. Verified proper operation. No parts needed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Cavazos, Texas 76544
Tyler
Job Details:
04/22/2024
Arrived on site for dryer not turning on. Upon arrival confirmed issue and found wp33392519 thermal fuse broken. Found element not grounded and at 9.6ohms. Found vent cleared in home and then found thermostat wp3387134 also bad. Replaced both parts and tested unit. Found heating cycling as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Hutto, Texas 78634
Joe Z
Job Details:
04/22/2024
"Arrived on site to install previously ordered parts. Replaced Fan blower W11620737 and control W11620680. Test unit by preheating oven to 350. Observed once Unit preheat temperature reached 155, the blower turned on. Unit is operating as designed. No gas leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, Texas 78759
Wesley
Job Details:
04/22/2024
Arrived onsite for condensation around the ice box. Provided AEX instruct following previous repairs. Advised that the condensation is not related to control failure nor a pre indicator but rather a possibility with the fresh food ice box design. Advised that the prescribed mitigating procedures had already been taken and there was no recommended repair at this time. All else checks good. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Crawford, Texas 76638
Jonathan M
Job Details:
04/22/2024
"Arrived on site for a dryer that is taking a long time to dry clothes. Inspected unit and work area. The customer explained that the unit does heat and tumble but that it is taking her three hours to dry clothes in the dryer. The customer had a load inside of the dryer, and when I opened it, I felt, a gusher of heat coming from the dryer after about five seconds, indicating an airflow issue. I checked behind the dryer and found the vent hose was crunched and on itself causing an airflow issue. I showed the customer the issue and asked if they ever had the dryer vents cleaned. She stated that they had never done that before. I advise the customer that she may need to switch vent hoses to a periscope style dryer vent and potentially get her vents cleaned to ensure that this does not continue to cause problems. The unit is working an operating as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Round Rock, Texas 78664
Scott
Job Details:
04/22/2024
Arrived on site for poor wash performance. Found little wash water going out of upper spray . Replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service . Job completed
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, Texas 78626
Lou
Job Details:
04/22/2024
"Arrived on site to inspect range cooktop burner leaking gas. Upon further inspection, I tested the burners and found the front left burner not igniting and gas leaking from the burner. I found the ignitor had dropped down and not seated properly due to the ignitor clip falling off the ignitor. I reseated the ignitor to the orifice holder and retested the cooktop burners and the unit is operating as designed. Also while testing,I found one of the cooktop valve knob stems,was broken. I recommended the customer contact the manufacturer to discuss replacement. No gas leaks detected at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Killeen, Texas 76542
Sterling
Job Details:
04/22/2024
"On arrival verified complaint of not cooling. Found no frost pattern. Compressor is short cycling and seized up. Cap tube is copper. Ordering compressor, nitrogen, filter drier, and access valve. Office to reschedule for SS repair. No parts installed at this time ; ordrng 1 WPW10466675 (Compressor) and 1 wpw10143759 (Uv drier) and 1 w11506635 (Access valve) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXMB00
Near Round Rock, Texas 78681
Scott
Job Details:
04/22/2024
"Arrived on site for fridge cooling issues . Found both sections room temp . No frost on evap. Getting correct voltage to relay . Amp draw is 5-6 . Fans are working . Ordering compressor (134a) ,service port ,uv drier ,evap, weigh 3 hrs . No water leaks detected at time of service ; ordrng 1 W10309994 (Compressor) and 1 WP2188823 (Evap) and 1 Serviceport and 1 Uvdrier and 1 Autho and 1 Weigh3hrs"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Dripping Springs, Texas 78620
Andrey
Job Details:
04/22/2024
"Arrived on site to test unit for bottom oven tray bubbling, tested unit found enamel peeling off, customer stated that it happened after cleaning cycle, replaced tray unit is now functioning as designed, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, Texas 78749
Tim M
Job Details:
04/22/2024
"Arrived on site to test unit for noise. Customer stated ever since they bought it, unit would make noise for a couple hours and stop for a couple hours. Few days ago unit stopped making that noise and has not returned. Activated all components in diagnostics, failed to mimic the noise. Also noticed IM is not filling when cycling. Contacted techline to document SR#7738934987, per tech-line recommendation will need to return with valve for IM issue and replace evaporator fan motor as precautionary. No parts installed, ordering part, rescheduled for 04/29.; ordrng 1 W11455388 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, Texas 78732
Matthew
Job Details:
04/22/2024
"Arrived on site to replace faulty part. Upon arrival, we replaced fill tube heater. Upon further testing, we noticed water dispenser pressure was low. Customer bought new filter and replaced. Customer mentioned about home water pressure was corrected sometime in the past where the neighborhood water pressure was reading 180 PSI. In result, a reducer valve was installed on the refrigerator by LM on 6/22/22. The water pressure for home was corrected so overtime the water pressure to the refrigerator started to reduce lower than average. Bypassed reducer valve per customers request and installed a straight fitting. Retested water dispenser and fill tube and now unit is functioning as design. No leak present at this time. Customer will monitor the ice maker to see if it makes a full bucket within 24 hours. Job complete. W11366500 fill tube heater"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Harker Heights, Texas 76548
David Z
Job Details:
04/22/2024
"Arrived on site to diagnose refrigerator that is losing cool in both compartments. Examined unit and found no frost pattern on evap, and freezer will not drop below 30 degrees at all. Items thawing out, and RC is also getting warm. Compressor running on high constantly. Unit has a frost buildup on the left side of the evap area, but it's not from defrost, likely a restriction in the SS. Ordering sealed system parts and submitting for review. Unit is fairly old and starting to show signs of rust in things like the evap drip pan. ; ordrng 1 W10160407 (Compressor) and 1 12001940 (Evaporator kit) and 1 Wpw10143759 (Dryer) and 1 W11506635 (Access Valve)"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Georgetown, Texas 78628
Lou
Job Details:
04/22/2024
"Arrived on site to inspect cooktop burner not igniting. Upon further inspection, I tested the cooktop burners and found the back left and back center burners flames turn off in low setting and the front right burner is taking too long to ignite. I adjusted the front right burner per service pointer W11643965 and retested and it is operating as designed. I adjusted the flames for the back left and center burners and retested and the unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFG515S0MS0
Near Leander, Texas 78641
Wesley
Job Details:
04/22/2024
Arrived onsite for adjustments needed on cooktop valves for proper low simmer. Also bake and broil orifice conversions needed for proper operation. Broil ignition stem overheating and shutting off broil prematurely. No parts used. Ordering LP conversions for oven to complete. ; ordrng 1 WPW10400495 (LP bake) and 1 W10758273 (Lp broil)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Liberty Hill, Texas 78642
Maurice R
Job Details:
04/22/2024
"Arrived onsite for water not dispensing enough water for washing. On inspection the unit was set for auto sensing for water. I saw that the unit was not connected to WiFi, I informed the customer that how WP sends the new firmware down to the unit. I put the unit on normal and started a load very little water came in and it was slow and not enough to start a small load. Turn it to quick wash and it but more water in then the normal setting did. I set the water setting to max fill and informed the customer that she might need to change the settings if to much water starts to come in. No water leaks are detected during service."
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Hutto, Texas 78634
Joe Z
Job Details:
04/22/2024
"Arrived on site for not filling with water correctly, upon arrival ran diagnostics and get error code F0-E3 over load. Ran diagnostics components test and all components operate correctly. Ran a Normal/Regular cycle. Unit began to fill correctly. Contacted techline for assistance. Spoke with Adrain. Found Extra power button is on and should be off during normal wash loads unless customer is trying to remove stains . Tech pointed out service pointer W11499341. SR# 7738937951 unit is operating as designed. No parts needed. No leaks present. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Liberty Hill, Texas 78642
Maurice R
Job Details:
04/22/2024
Arrived onsite for dishwasher door falling down. Found that the spring had come lose from the hook I put back in place and it is still very lose. I used a zip tie on both side to help hold in to position until we get back. No water leaks detected during service. Found rust at the bottom of the door. Ordering a new door. No parts installed today. ; ordrng 1 W11712996 (Right side hinge) and 1 W11416371 (Door skin)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Round Rock, Texas 78665
Joe Z
Job Details:
04/22/2024
"Arrived on site for lid will not lock. Upon arrival,found lid strike has failed. Replaced strike W11700916. Test unit. There are no saved error codes. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ11
Near Austin, Texas 78717
Paul
Job Details:
04/22/2024
Arrived onsite for a refrigerator and I replaced the previous diagnosed main control. The refrigerator started up and is working as designed. The customer will monitor to see if product or water continues to freeze. Call complete. INSTALLED W11399844 MAIN CONTROL.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Liberty Hill, Texas 78642
Gerry C
Job Details:
04/22/2024
"MED6230HW3 Arrived to inspect no power. I found the breaker had tripped, but due to the type, was very difficult to confirm and required complete cycling to reset. I advised the customer of my findings and tested. All functions returned and the unit operated as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Leander, Texas 78641
Wesley
Job Details:
04/22/2024
Arrived onsite for non spring loaded hinge on the left shifting slightly every door close due to lack of tension. Replaced hinge and made adjustments. No significant change. All checks good and is operating within design specifications.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78726
Scott
Job Details:
04/22/2024
"Arrived on site ,replaced heater ,ui and control.tested unit . All checked normal. No water leaks detected at time of service . Job complete.W11567938, W11546981, W11670354 were installed"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Belton, Texas 76513
David Z
Job Details:
04/22/2024
Arrived on site to follow up on icemaker not harvesting ice sheets. I was able to sand down the weld ridges / burrs that were keeping the ice sheet from making it down. Ran unit and confirmed that water flow is no diverted and unit should harvest properly. No parts used. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, Texas 78745
Tim M
Job Details:
04/22/2024
"Arrived on site to test unit for no cooling. Customer stated unit is brand new, when they plugged it in it never started cooling. Inspected unit parts and found burn marks on the neutral and ground wire, wires will need to be spliced and additional parts will be needed. Talked to SW and will be ordering parts necessary. Unit is r600a. Requesting 2 hours. No parts installed this trip, ordering parts, office to reschedule.; ordrng 1 W11248029 (Power cord assembly) and 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dye drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, Texas 78641
Paul
Job Details:
04/22/2024
Arrived onsite for a refrigerator thats not dispensing ice but its making ice. I found the ice bin completely full and a bunch of ice clumped together. I tested the dispenser and the motor was running but no ice was coming out. I found the underside of the bin with a clump of ice stuck in it not allowing the ice to come out. I removed the bin and removed all the clumped ice and saved the loose cubes. I put the cubes back in the bin and tested the dispenser. The dispenser is working as designed. I explained to the customer that if all the ice isnt used in a two week period then it needs to be removed to prevent it from clumping together. I went over using crushed ice with the customer but they stated they do not use crushed ice. Call complete. NO PARTS INSTALLED.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, Texas 78749
Tim M
Job Details:
04/22/2024
"Arrived on site to test unit for door not closing properly. Upon inspection found mullion missing the pivot block and not closing properly. Will need to order pivot block for return visit. No parts installed. Ordering part, rescheduled for 04/26.; ordrng 1 W10840312 (Pivot block)"
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Liberty Hill, Texas 78642
Maurice R
Job Details:
04/22/2024
Arrived onsite for ovens not heating correctly. I found that the top oven avg temp was 330? when set for 350?. Installed the temperature sensor on the top oven. The lower oven avg temp 332? When set at 350?. I showed customer how to calibrate the unit for the future. I set the units 15? on both units. The unit are operating as designed. W11598120
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, Texas 78732
Matthew
Job Details:
04/22/2024
"Arrived on site for RC section not cooling. Upon arrival, we noticed RC slightly cold. Ran a diagnostics and found RC evaporator thermistor reading 57 degrees F. We exposed the RC evap cover and found the sensor covered in ice. We replaced RC evap cover assembly. Tested unit and now unit is functioning as designed. Job complete. W11610999 cover evap"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Dripping Springs, Texas 78620
Andrey
Job Details:
04/22/2024
"Arrived on site to test unit for losing power, tested unit found unit is stuck in a power cycle loop, customer stated that they tried to connect to Wi-Fi multiple times but it would not, recommend replacing console and control if needed, ordering console office to reschedule, no parts installed ; ordrng 1 W11600355 (Console)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Round Rock, Texas 78681
Scott
Job Details:
04/22/2024
"Arrived on site for speaking dryer. Used pads under motor mount and on rear exhaust tube. Replaced drum rollers . Unit is sounding quite . No lint build up . Job complete 4392065, W11113654. Installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Copperas Cove, Texas 76522
Sterling
Job Details:
04/22/2024
On arrival verified complaint of not agitating. On visual inspection of unit found agitator is stripped inside and gearcase is stripped on the shaft. Ordering 1x agitator WP3951744. Unit will need gearcase and agitator at minimum. Reschedule for 4/26. No parts installed. ; schdld next appmnt for 4/26 FRI !
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Salado, Texas 76571
David Z
Job Details:
04/22/2024
Arrived on site and installed replacement lint screen. Unit working and heating correctly. Repair completed. Parts used - WPW10516085.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Killeen, Texas 76549
Sterling
Job Details:
04/22/2024
On arrival verified complaint of no ice. Verified correct temps and found ice maker is leaking into motor causing a short. Replaced ice maker and confirmed unit is now functioning correctly. Ice maker filled and harvested correctly. Job complete installed wpw10300022
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, Texas 78641
Wesley
Job Details:
04/22/2024
Arrived onsite and repaired a unit with a post storm glitch preventing the panel from operating. Replaced console. All checks good. W11600370; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Georgetown, Texas 78628
Lou
Job Details:
04/22/2024
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed with no unusual noises. Customer advised the noise happens during spin with small/large loads. I tilted the unit back and removed the pulley shield. I removed the belt and pulley and found the teeth on the gearcase and cam were badly worn and a small amount of gearcase oil on the pulley. I removed and replaced the gearcase, cam and belt and calibrated the unit then tested. Unit is operating as designed. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed. W11449840. W11239857. W10721967"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Pflugerville, Texas 78660
Joe Z
Job Details:
04/22/2024
"Arrived on site for freezer cold but no cooling in refrigerator. Upon arrival,inspected unit and found entire evaporator encased in ice. Customer stated that they have turned unit off to allow ice to melt. Customer states that unit then cooled for a little while then froze over again. Unit will not go into defrost. Ran test. Evaporator fan is operating correctly. Need to order harness and heater and return with prescreened parts. Instructed customer to thaw unit out at least 48 hours with towel on floor around unit to absorb water. Please reschedule as soon as possible . Office to reschedule ; ordrng 1 WP12729128 (Heater) and 1 W11260592 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78739
Andrey
Job Details:
04/22/2024
"Arrived on site to test unit for no power, tested unit found unit is not receiving voltage, reset breaker and tested, unit is now running as designed, advised customer that if unit trips breaker again, replace breaker before requesting service, at this time job complete no parts installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cedar Creek, Texas 78612
Ryan B
Job Details:
04/22/2024
"Arrived on site to replace door switch. Replaced door switch, tested unit, unit is running as intended. No leaks present at this time. Job complete. Used W11291142"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Lampasas, Texas 76550
Tyler
Job Details:
04/22/2024
Arrived on site for washer needing coupler w11561052 and hub w10528947. Upon arrival installed parts and tested unit. Found washer working as designed. Call complete
We serviced a
JENN-AIR BUILT IN COFFEE
Model JJB6424HL0
Near Blanco, Texas 78606
Andrew
Job Details:
04/22/2024
4663-Arrived on site to test coffee maker for insert spout prompting. Unit working as designed on arrival. Unable to replicate issue. Contacted Techline and only recommendation is to purge lines of air. Advised customer to contact customer service for resolution. Sr#7738036569
We serviced a
AMANA DRYER
Model NED4655EW1
Near Georgetown, Texas 78628
Maurice R
Job Details:
04/22/2024
"Arrived onsite for dryer not drying clothes in a timely manner. I found that the dryer is working as designed, the temperature was 225?. The issue is the washer was not extracting the water out of the clothes making the dryer have to dry them 2 to 3 times before they were dry. Checked air flow and it was fine."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Georgetown, Texas 78628
Lou
Job Details:
04/22/2024
"Arrived on site to inspect microwave shutting off mid cycle. Upon further inspection, the tenant advised that they went to cook a meal at 2 minutes and the unit tripped the breaker. I tested the unit with a cup,of water at 2 minutes and approximately 30 seconds into the test, the breaker tripped. I cycled power to the unit and retested and it operated as designed. I removed the unit from the wall and gained access to the components inside the casing and tested the switches, fuse, thermostat, magnetron and its thermostat and all components are good. Retested again and the unit operated as designed. Due to the intermittent tripping of the breaker, I removed and replaced the interlocks and main control and reassembled the unit placed it back in its space and retested. Unit is operating as designed. Job completed. W11551558. W11551761. W11552018"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, Texas 78747
Tim M
Job Details:
04/22/2024
"Arrived on site to replace previously diagnosed parts. Replaced control (W11201274) and switch (WPW10448876). Unit is still showing F9E1 and F3E1 error code. Inspected unit, found harness leading to drain pump has failed. Will need to order lower harness to fix issue. Ordering part, rescheduled for 4/30. Customer requests 04/26 if there are any cancellations or openings. ; ordrng 1 W10746377 (Lower main harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, Texas 78641
Paul
Job Details:
04/22/2024
Arrived onsite for a refrigerator not cooling correctly and not making ice. I found the evaporator coil completely frosted over. I found no issues with the defrost heater circuit. I found the thermistor in range of where it should be. I found the evaporator fan working as designed. I could force a defrost and the heater worked as designed. I removed all the frost using my steamer and changed the main control. Call complete. USED W11558182.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Copperas Cove, Texas 76522
Tyler
Job Details:
04/22/2024
Arrived on site for washer off balance on high speed spin. Upon arrival confirmed failure from video customer provided. Found shock absorbers extremely stiff and not adjusting up or down. Replaced rods and found washer stable during spin. Call complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Killeen, Texas 76543
Sterling
Job Details:
04/22/2024
"On arrival verified complaint of timer broken. Installed previously diagnosed parts. Replaced timer and all three knobs job complete, installed 2x w11625514, w11675852, w11685947."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, Texas 78749
Tim M
Job Details:
04/22/2024
"Arrived on site to test unit for leak. Tested unit found water lines leaking. Replaced valve (W11220230) as precautionary and installed customer provided water lines. Tested unit, unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Copperas Cove, Texas 76522
Tyler
Job Details:
04/22/2024
"Arrived on site for ice maker not making ice. Upon arrival confirmed issue and found ice maker thermistor bad. Replaced ice maker w11700250 and found it working as designed with no leaks, call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Round Rock, Texas 78664
Scott
Job Details:
04/22/2024
Arrived on site for washer leaking . Ran diagnostics and found unit leaking from drain pump connections at tub to drain pump hose . Replaced drain pump W11046209. Still leaking at connection . Ordering tub to drain hose and clamp . No other leaks detected at time of service . Call to set return ; ordrng 1 461971409193 (Tub to hose) and 1 251971304005 (Clamp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hutto, Texas 78634
Joe Z
Job Details:
04/22/2024
"Arrived on site for not making ice. Upon arrival, inspected unit and there is ice in molding but container is empty. Power cycled unit and pressed reset button on ice maker. Unit harvested the current ice and called for water correctly, test sever more times and is operating correctly. No leaks present at this time. Job complete ; ordrng 1 W11700250 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Ryan B
Job Details:
04/22/2024
Arrived on site to inspect unit for not washing. Upon arrival customer stated unit never goes over halfway with water fill. Informed customer that is normal with HE equipment at max unit will use 19 gallons of water informed customer drum itself is 55 gallons to give reference point unit will never go over halfway full with water. Unit is running as intended. No leaks present at this time. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Lakeway, Texas 78738
Matthew
Job Details:
04/22/2024
"Arrived onsite for unit intermittently cooling. Customer stated unit will cool then intermittent not cool. Ran checks on fans and thermistors and all passed. On arrival unit was cooling. Ordering Ui, door panel and control. Customer needs appointment Before May 2nd. Office to reschedule. ; ordrng 1 W11585971 (Panel UI)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Georgetown, Texas 78628
Maurice R
Job Details:
04/22/2024
"Arrived onsite for washer making a squeaky sound. On interior ran the unit in diagnostics mode and why the washer started to spin it was squeaky. Stop the unit and went under no the unit found no oil on the sides but there was slip marks on the pulley. I pulled the pulley down to make sure that there was no oil on the pulley, there was no oil. I installed a new belt and re ran the diagnostic cycle and there was no squeaking with the new belt. Told,the customer that we will know if it fixed when she runs a load. No water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Belton, Texas 76513
David Z
Job Details:
04/22/2024
Arrived on site to diagnose range with 2 burners not cycling. Tested unit ajd found right front and right rear burners are not cycling almost at all. Checked infinite switches and found both associated switches were burnt / shorting. Replaced both RR and RF switches. Tested unit and confirmed proper function. Repair completed. Parts used - WP3149404 / WP3149400.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Copperas Cove, Texas 76522
Tyler
Job Details:
04/22/2024
"Arrived on sight for refrigerator needing sealed system repair. Upon arrival reconfirmed issue and installed uv drier, access valve, and compressor. Pulled vac and recharged system with 54g of r600. Informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Wimberley, Texas 78676
Andrew
Job Details:
04/22/2024
Arrived on site to test unit for not filling properly. Found error f8e1(long fill). Found the way drain was zip tied to valve caused it to close with vibration and use. Removed zip tie and opened valve. Tested unit and found no issues. Unit is now working as designed. No leaks detected. No parts replaced. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model Wdf510pays6
Near Copperas Cove, Texas 76522
Sterling
Job Details:
04/22/2024
"On arrival verified complaint of unit not draining. Found drain pump is blown and the hoses are fully of debris. Replaced pump and hoses and unit now drains correctly. No leaks detected during service. Job complete. Used wpw10348269, wpw10545278, and 8269144a."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, Texas 78724
Joe Z
Job Details:
04/22/2024
"Arrived on site for not cooling, upon arrival inspected unit and is hot in both boxes. Both condenser and evaporator fans are both on. Compressor is not running. Ran diagnostics to force compressor on and it will not turn on. Removed rear panel to test compressor. Found start device connected to harness but not mounted to compressor. Secured start device to compressor. Test unit and compressor is now starting. Unit is beginning to cool. Unit is now operating correctly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Briarcliff, Texas 78669
Matthew
Job Details:
04/22/2024
Arrived on site to replaced door. Replaced door and name plate. Tested unit and now unit is functioning as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Cedar Creek, Texas 78612
Ryan B
Job Details:
04/22/2024
"Arrived on site to add pressure regulator. While replacing found I cut at incorrect location and was unable to finish repair due to improper cut and lack of extra reducing connector will need to order another reducing connector WP4373559 and 8212547RP. Office to reschedule. Used W10823511, WP4373559, WP2198677, w10786952; ordrng 1 8212547RP (Tubing) and 1 Wp4373559 (Reducing connector)"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Georgetown, Texas 78626
Maurice R
Job Details:
04/22/2024
"Arrived onsite for range with a fire. On inspection the breaker was tripped, I reset breaker and turn the bake on and it immediately started to smoke. I turn it off and did a close inspection of the burner and found a substance on the burner that was causing the smoke. I cleaned the substance off the burner and restarted the bake to 350?. It smoked at first and the smoke went away after a few minutes. I tested the broiler to 500? and I ran all the burners on high for 5 minutes to stress the oven out. It did not have any issues during the stress test. The unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Liberty Hill, Texas 78642
Gerry C
Job Details:
04/22/2024
"WDT751SAPZ0 Arrived to inspect water pooling and non-operation. Discussion with the customer revealed the unit appeared to work on the first few initial attempts, but has recently stopped washing and the customer thought the circulation pump had stopped operation. Service test mode revealed F7E1, F5E1, F9E1 and F10E2, which were cleared for testing. I found and reported anomalies with the VAC supply for the circulation pump and that the impeller was loose, to the MFG engineer. I corrected the pump issue and reassembled finding that after several service test modes, full functionality returned to the machine. I advised the customer to contact us if further issues occur. No leaks observed during service."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2254HEW
Near Horseshoe Bay, Texas 78657
Gerry C
Job Details:
04/22/2024
"MBF2254HEW the sealed system has failed and will require replacement. Office to contact the customer to arrange return service, after part authorization. No leaks observed during service. ; ordrng 1 W10160407 (Compressor) and 1 12001919 (Evaporator) and 1 WPW10143759 (Dye Drier) and 1 W10913906 (Service Port) and 1 2Hours (Sealed System Service)"
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Hutto, Texas 78634
Joe Z
Job Details:
04/22/2024
Arrived on site for lights stay on and do not turn off. Upon arrival test unit and light button does not respond when pressing. Need to replace control. Replaced control W11100652. Test unit and is now operating as designed. Job complete. U1AYAH0APL1
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Crawford, Texas 76638
Jonathan M
Job Details:
04/22/2024
Arrived on site for nothing. That is too cold. Inspected unit and work area. The customer advised that was not the actual complaint. She advised that the unit will not allow her to cook anything and will flash an error. Message wants the unit gets up to about 175 to 180?. Around the unit three diagnostics in confirmed an F8 E0 (low fan speed under speed) error code. I am ordering both blower fans and will return with the control just in case. Rescheduled the customer to 4/29.; ordrng 2 W11598119 (Blower)s
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Buda, Texas 78610
Ryan B
Job Details:
04/22/2024
"Arrived on site to inspect unit for stench. Ran test cycle unit is running as intended. Cannot smell odor due to allergies. Found drain hose a little to far down exit and had scum build up on end of drain hose. Adjusted drain hose to no longer touch Grey water runoff. Recommended running at least 3 clean cycles to alleviate smell, if problem persists recommend returning with inner plastic tub. Job complete."
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LM02
Near Marble Falls, Texas 78654
Gerry C
Job Details:
04/22/2024
"JMW3430LM02 Arrived to inspect noise. I found the door would not fully close and was causing the interior light circuit to energize, creating a 60Hz hum, until the door was pressed on, activating the switch. The issue had likely burned the interior light out and it will require replacement upon return. The cabinet installation was slightly incorrect, but enough to cause undue inward pressure at the top of the unit and showed as the door inoperability and a slight deformation to the trim piece under control panel. The interlock assembly will be required and and I will also add the hinges, in case of need. The unit will require shimming to prevent lower front vent contact as well. The customer has specified they would like GCO. Office to contact the customer to arrange return service. ; ordrng 1 W11238401 (Transformer) and 1 W10886919 (Lamp) and 2 W11675306 (MW Hinge)s and 1 W11033422 (Interlock) and 1 2Hours (2 Hour Service) and 1 GCO (GCO)"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Blanco, Texas 78606
Andrew
Job Details:
04/22/2024
Arrived on site to test unit for rattling sound. Found RR bracket was missing mounting screws causing rattling. Used self tapping screws and secured. No parts replaced. Leveled unit and tested to 350? with no issues. Advised customer to download app and connect unit to WiFi. Job complete.
We serviced a
JENN-AIR VENTHOOD
Model JVW0636LS
Near Leander, Texas 78641
Lou
Job Details:
04/19/2024
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to remove and replace both sections of the chimney; however, upon arrival, as I was removing the protective film I found both sections were damaged (photos). I notified the office and am ordering both sections again and a CNOTE-INSPECT BEFORE SCHEDULING RETURN SERVICE. ; ordrng 1 W11601127 (Upper chimney) and 1 W11601126 (Lower chimney) and 1 CNOTE (TECH TO INSPECT BEFORE SCHEDULING RETURN SERVICE)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, Texas 78753
Ryan B
Job Details:
04/19/2024
"Arrived on site to inspect unit for dent on Fc door. Found dent, replaced door. Used heat gun to form gasket, tested unit, unit is running as intended. No leaks present at this time. Job complete. Used w11575716"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Georgetown, Texas 78626
Gerry C
Job Details:
04/19/2024
"MED4500MW0 Arrived to install ordered part. Prior to replacing the cabinet, I discussed the issue with the customer and they had a recent video of the issue. I was able to determine the prior tapping noise that had matched the drum rotation was gone, but there was an intermittent tapping that was very loud. I discovered the motor mount to be the absolute source of the issue and corrected the mounting. Multiple tests with the customer present, showed the issue fully resolved. Operational test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cedar Park, Texas 78613
Miguel
Job Details:
04/19/2024
"Arrived on site with all parts ordered. Removed and replaced gearcase, clutch, slider, stator, rotor, washplate and spanner nut. Reassembled. Calibrated and completed diagnostics. Call complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Austin, Texas 78725
Tim M
Job Details:
04/19/2024
"Arrived on site to replace previously diagnosed basket. Replaced basket (W11513244) and tested unit, unit is running as designed, no leaks detected, job complete."