Near , TX 78634
Andy
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found all operations are normal. Showed customer user care guide on refrigerator noise and instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Temple, TX 76502
Jonathan
Job Details: 04/28/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that will fill but won’t agitate or spin. Inspected unit and work area. Placed unit on service diagnostics and found an F7 E5 (shifter fault) and F7 E6 (motor fault) error codes. Placed unit in an auto test and Unit plus not agitate or spin. Tested the unit through the shifter test and found the shifter open. Tested continuity through the harness and found continuity.
Near Belton, TX 76513
Jonathan
Job Details: 04/28/2020
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived onsite for cooktop that won’t turn off the cooktop light that won’t turn off. Inspected unit and work area. Remove the cooktop and took off top panel. Found right front infinite switch keeping the cooktop light on. Replaced switch and tested unit. Unit is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/28/2020
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site for customer complaint of unit making loud noise during bake cycle. Found noise coming from convection fan, I replaced convection fan, unit tested good."
Near McGregor, TX 76657
Jonathan
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRS555S1HB00 "Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Place unit in service diagnostics and tested thermistors, evaporator fan, and ice harvest. Unit operating as designed except for the harvest deeming the ice bin as full. Tried to move icemaker arm and found it seized. Replaced ice maker and tested unit in a harvest. Unit found the bin not full and filled with water. Call complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of lights not working, found modules had failed, I replaced modules, unit tested good."
Near Granger, TX 76530
Cliff
Job Details: 04/28/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher with a door gasket not seated. Found door gasket has come out of mounting on upper right corner. Re-mounted gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78738
Luis
Job Details: 04/28/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for door issues. Diagnosed damaged right side door skin,removed door skin installed a new door skin to right side."
Near Cedar Park, TX 78613
Lou
Job Details: 04/28/2020
FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site to inspect freezer door gasket came loose and not sealing. Upon further inspection, I found that the door gasket, at the bottom l the door, had come untucked. I removed the screws and retucked the gasket and secured it with the screws. Using my heat gun, I reshaped the gasket and it is sealing correctly. I recommended to the customer to keep the door closed for 6-8 hours to allow the gasket to mold to the chassis of the unit and stay sealed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 04/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher still leaking. Tested and inspected unit and found failed drain pump and inlet valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Kevin
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site and replaced door diagnosed by previous technician, no water leaks detected at time of service, job complete."
Near Hutto, TX 78634
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer continually spinning and draining at the end of the cycle. Inspected the water pressure tub and found no debrief or kinks in the line. Ran unit through a test cycle, unit operated as designed. I tested voltage to from the acu to the water pressure switch, was getting good voltage. I replaced the water pressure switch. Spoke with customer about how the unit operates and found out they are on a water softener. Explained to customer about soap usage while on a water softener. Unit is operating as designed no water leaks detected. Job complete."
Near Harker Heights, TX 76548
Cliff
Job Details: 04/27/2020
DRYER LG DLE2301R Arrived on site to diagnose a dryer with long dry times. Tested unit and found clogged external venting. Advised homeowner on findings and recommended duct cleaning company to take care of issue.
Near Lockhart, TX 78644
Jacob
Job Details: 04/27/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite to replace parts ordered by previous tech. Replaced all parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site and inspected refrigerator and found a small amount of frost on top of freezer door. There is no frost building up on the freezer liner. Removed old silicone and added new silicone around the entire perimeter of the freezer. Lower part of cabinet behind kick panel cover is pushed away and may be causing air gap. Reported findings to techline, 7727668879"
Near Round Rock, TX 78665
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer showing LOC. Inspected unit and found unit set to UI lock. I showed the customer how to unlock and lock the unit. Ran unit through test cycle, unit operated as designed no water leaks detected."
Near Fort Hood, TX 76544
Al
Job Details: 04/27/2020
FREEZER WHIRLPOOL WRT311FZDW01 Arrived to install previously ordered parts.Removed and replaced the door and nameplate.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78738
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KBSD608ESS00 Arrived on site for customer complaint of broken ice bin and ice not dispensing and ice clumping together. Found air leak coming from ice door and motor not closing all the time. I replaced motor and ice door as well as ice bin. Unit tested good
Near Kingsland, TX 78639
James
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived on site and tested operation found condenser clogged up and unit set to 5 degrees in freezer. Actual temps were freezer at 18 fresh food at 37. Found unit had just gone through e defrost cycle. Cleaned condenser and set temps to recommended setting. Unit tests good. Job complete.
Near Austin, TX 78734
Luis
Job Details: 04/27/2020
ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for no ice. Removed cover found broken wire to grid cutter,ran diagnostics pump would not power on,frost forming on evaporator plate. Ran unit through a normal cycle pump would power on and off found damaged wire at harness repaired harness ice formed on evaporator plate. Replaced grid cutter.; used 1 WP2313637 (GRID CUTTER) from stock"
Near Elgin, TX 78621
Scott
Job Details: 04/27/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not heating . Found high limit had blown again . Replaced thermostat , tested unit all checked normal . Cleaned lint out of blower housing . All other heater ,thermostat and thermal fuse checked normal. No lint build up at time of service . Job complete ."
Near Austin, TX 78702
Wesley
Job Details: 04/27/2020
DRYER WHIRLPOOL WGD7590FW0 Arrived onsite and found unit operating properly but found air vent blocked. Advised home owner to clear vent via a company like dryer vent wizard. All other dryer function test good.
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site to inspect refrigerator not cooling and fan buzzing noises. Upon further inspection, I found the FC evaporator fan rubbing on ice. Placed the unit in diagnostics and tested the bimetallic and found it open. I removed the ice from the evaporator and removed and replaced the evap motor/harness and tested. Unit is cooling as designed. No water leaks observed during service, job completed."
Near Kingsland, TX 78639
James
Job Details: 04/27/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation found unit with long fill error code. Tested water valve found it making a loud buzzing noise and slow water flow. Installed new water valve tested operation unit tested good. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for icemaker only dispensing crushed ice. Customer stated the freezer draw is crocked. I inspected the freezer door and found the slides and gears damaged. I am ordering 2 slides W11265130, and 2 gears 12002497 to repair the freezer door. I inspected the he ice maker and found the solenoid not engaging properly. I replaced the solenoid. Unit is operating as designed.; ordrng 2 12002497 (GEAR)s and 2 W11265130 (SLIDE)s"
Near Lakeway, TX 78738
Brandon
Job Details: 04/27/2020
RANGE KITCHENAID KFDC506JSS00 "Arrived on site to replace damaged outer door, found new outer door was damaged in several places, ordering new panel. ; ordrng 1 CNOTE (PLEASE CONTACT PARTS SUPPLIER TO ENSURE BETTER PACKING OF THIS PART ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11385801 (OUTER DOOR)"
Near Lockhart, TX 78644
Jacob
Job Details: 04/27/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for unit not starting the spin cycle and burning smell. Looked at unit. Found that drive motor had gone bad. Replaced with new drive motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78727
Wesley
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite and found failed inverter. Advised customer on cause
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator with condensation built up at the back and is making noises. Upon further inspection, the customer had the unit in “cooling off” mode. They advised that there was condensation building up at the back of the freezer again. At the previous service call, the evap fan motor harness was to be replaced but wasn’t available. I removed and replaced the evap motor harness and tested the unit and it began to cool. Checked the defrost bimetallic in diagnostics and it is showing closed. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 04/27/2020
REFRIGERATOR FRIGIDAIRE FRS26R4AW5 "Arrived on site for ice build up behind the fridge. I inspected the unit and work area and found an ice ball 8 inches high by 3 inches wide. See so quick pick. I pulled the evaporator cover and found the evaporator lines frozen. See ss UI key pic. The ice build up has pushed its way from the inside of the freezer cabinet to the outside of the unit. I called fridgidair techline and spoke to Robert, advised them of the situation.
Near Austin, TX 78746
Luis
Job Details: 04/27/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for no ice. Ran diagnostics no water from valve,added water to water pan,pump vibrating but no pushing water up to plate,frost formed on evaporator plate. Diagnosed unit will need water valve and pump. ; ordrng 1 2313702 (PUMP) and 1 NEEEDAUTHO and 1 W10585391 (VALVE)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2020
DISHWASHER KITCHENAID KDTE304DBL0 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit non-responsive. Also found the unit is hard wired and not turned on at the switch at the wall. Turned the switch on and placed in diagnostics showing error code F8E4. Cleared the code and continued with t operated as designed until the drain pump failed. I removed the water from the unit and removed and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Luis
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool in fresh food compartment. Found ice build up on fresh food evaporator,ran diagnostics both thermistors passed,ran defrost heater,heater powered on,changed defrost setting to basic to allow heater to power on after 8hrs of compressor run time."
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site for drying tripping breaker and making a squeaking noise. Customer stated the unit is no longer tripping the breaker and is not making a noise.
Near Georgetown, TX 78626
Paul
Job Details: 04/27/2020
REFRIGERATOR LG LFX31945ST/05 Arrived on site for a refrigerator not cooling. I found the compressor defective and not pumping refrigerant. The compressor will need to be replaced and the main control.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/27/2020
DRYER WHIRLPOOL WED9200SQ0 Arrived on and tested operation. Found f01 error code. Checked the control found that it had visible failed. Installed new control. Tested operation and found unit working properly job complete.
Near Austin, TX 78734
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of unit not dispensing water all the time, found faulty filter housing, I replaced housing, unit tested good."
Near , TX 78634
David S
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not filling with water. Inspected unit and work area. I found the fill valve connector damage$. Removed the damaged valve and replaced new. Ran a test cycle, unit operated as designed no water leaks detected."
Near Austin, TX 78734
Brandon
Job Details: 04/27/2020
RANGE GE NA100000 "Arrived on site for customer complaint of front left burner not lighting, found faulty valve, customer was able to locate owner’s manual with model number, ordering valve for front left burner ; ordrng 1 WB21X5354 (simmer valve)"
Near Temple, TX 76502
Jonathan
Job Details: 04/27/2020
DRYER FRIGIDAIRE LEQ2152EE1 Right on site for dryer that was shutting off after a minute or two during a drive cycle. Inspected unit and work area. Tested unit and found unit kicking off between 30 seconds and 3 1/2 minutes. Tried to place unit in service diagnostics and was unable to. I called tech line and spoke to Steven(no SR #). He advised based on several checks that he thought the issue was with the door switch. Advised that the light was coming on and turning off when opening and closing the door as well as stopping the cycle if I opened it during the cycle. He advised to change out the control and if there is further problems switch out that door switch. Replaced control and tested unit. Unit is working as designed. Call complete.
Near Red Rock, TX 78662
Jacob
Job Details: 04/27/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite to replace parts ordered by previous tech. Changed part and was able to get the unit out of D5 error code. But could not get washer to start.
Near Austin, TX 78730
David
Job Details: 04/27/2020
WASHER GE GTWN4250M1WS "Arrived on site to diagnose washer that was overfilling and experiencing some erratic behavior. Customer had said at times it wouldn’t spin out, starting rinsing during a drain and spin, and seemed to be intermittently not working properly. Performed diagnostic and ran unit in drain and spin. Didn’t see anything erratic, but the overfill issue can be triggered by a bad control or pressure switch. Provided estimate for new control and pressure switch to resolve all electrical issues. Replaced control and pressure switch. Retested unit and verified all functions are long, spinning and draining. Advised to follow up if issue comes back.
Near Austin, TX 78702
Leonardo
Job Details: 04/27/2020
MICROWAVE BOSCH HMV3053U/01 Arrived on site to test unit for unit tripping breaker. Test unit and found bad n/c switch stuck. Test unit and unit test good job complete.
Near Hutto, TX 78634
David S
Job Details: 04/27/2020
MICROWAVE AMANA AMV2307PFS2 "Arrived on site for microwave light staying on. I inspected the unit and work area, found it was the hood vent light staying on. I gained access to the control board and found a shorted relay. I replaced the control new, and tested unit operations. The hood vent light, and fan turn on and off as designed. Tested the unit with a mug of water to make aura it is heating, unit heated. Job complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to inspect oven and install blower and light, installed all parts and tested function of installed parts, fan worked and lights all turned on correctly. Job complete"
Near Austin, TX 78756
Wesley
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite and found unit operating with freezer light and circuit dead. Replaced modules to repair circuit. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2020
WASHER AMANA NTW4516FW3 Arrived onsite and found unit operating with nail in the tub causing noise during spin. Removed nail. All checks good. Unit is now operating as designed.
Near Harker Heights, TX 76548
Cliff
Job Details: 04/27/2020
FREEZER WHIRLPOOL WZF79R20DW03 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found an inefficient compressor not pumping as well as it should. Replaced compressor assembly and filter dryer and tested unit. Found all is functioning properly at this time
Near Manor, TX 78653
Scott
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for dead microwave . Found thermal fuse had blown . Checked and found all micro switches and inter locks functioning properly . Tested unit and water heated to wp specs . Ran unit again with lights and exhaust fan running . Passed all tested .
Near Dale, TX 78616
Jacob
Job Details: 04/27/2020
REFRIGERATOR LG LFX31945ST/07 Arrived onsite for unit having ice dispenser door broken and water dispenser button is also broken. Ordered parts. Needs parts authorization. Rescheduled with customer. ; ordrng 1 ACQ85430212 (DISPENSER HOUSING )
Near Manor, TX 78653
Scott
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for surf ice light not turning off . Found relay stuck on control . Also found customer not using OEM bulb . Replaced control and recommended to use only OEM bulb . No other issues found with Microwave . Job complete .
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect unit with frost in freezer. Cleared all items and ice and found door would not seal in top right corner only, reset rails and still didn’t seal. Replace evap fan due to noise, unit will need fc door to repair ; ordrng 1 CNOTE (RS) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)"
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to inspect oven temps. Upon further inspection, the customer advised that the unit is not reaching broil temps and the preheat indicator doesn’t sound anymore. Using my multimeter, I placed my thermal lead in the middle of the upper rack closest to the broil element and tested broil at 550 degrees. My temp readings were 579, 517, 574, 527 & 569 for an average of 553 degrees. I advised the customer of my findings. I went into settings and turned the sound back on. Unit is operating as designed. No repairs needed at this time."
Near La Grange, TX 78945
Jacob
Job Details: 04/27/2020
RANGE GE JTS5000DN1BB Arrived onsite for unit chime not loud enough for customer to hear. Tested unit. Found that the panel was not very loud on HI setting. Ordered part. Office to reschedule. ; ordrng 1 WB27X32887 (UI CONTROL )
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2020
RANGE WHIRLPOOL WFC310S0ES3 arrived onsite and fixed door problem and provided customer instruct on cooktop design and efficiency regulations.
Near Austin, TX 78745
Kevin
Job Details: 04/27/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no power showing. Found 120 V at incoming power connection at control board. Replaced control board and this did not fix the issue. Connected washer to a second outlet in the room and it will power up correctly now. Connection terminals inside of outlet at the washer may have failed/our old. No water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Jonathan
Job Details: 04/27/2020
DISHWASHER BOSCH SHEM3AY55N/01 Arrived on site for Bosch dishwasher that’s not washing properly during normal cycles. Inspected unit and work area. Placed unit in service diagnostics and found no stored air codes. Customer advised they did get an 822 for a clean filter. Ran unit through an auto test and unit ran as designed.He advised for me to check the top spray arm to verify it was moving. He stated that the issue was probably with loading and advised me to tell the customer to make sure there is plenty of room for the spray arm to turn. He advised to make no repairs if the unit does complete a cycle but mentioned that they customer will need to use rinse aid for optimum drying. He also mentioned to have the customer look at the user care guide for other maximum dry settings. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH31017HS2 arrived onsite and found dead fan motor. Ordering fan motor to repair. ; ordrng 1 W11252443 (FAN MOTOR)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to inspect fridge for not cooling, upon inspection found both evap fans not running during operation, compressor was running but not hot, condenser fan was running, replaced PCB and retested with Door simulated closed, evap fans both turned on and air returned. Instructed customer to give the fridge 24 hours to get down to temp and if fridge does not reach temp it will need to be checked by a SS tech. Job complete"
Near Austin, TX 78750
David
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to diagnose refrigerator that was not cooling in either compartment. Performed diagnostic and temp checks. Found room temp temperatures in all compartments. Evap fans were running. Checked compressor and compressor fans. Found that compressor is blazing hot and burned to the touch. Unit has a sealed system leak. Called and talked to tech line to document since customer just got this unit as an exchange from KA. SR7727674347. Customer is irritates that this is the 2nd fridge that has to be fixed and replaced and never worked from getting it. They have approved the sealed system job, but may exchange unit. Office to reschedule. ; ordrng 1 2HOUR (2 HOUR SEALED SYSTEM ) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)"
Near Taylor, TX 76574
Paul
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for a refrigerator that is frosting up in the FC and freezing product in the RC. I found a gap at the top of the FC door between the gasket and chassis. I reshaped the gasket to get it to seal correctly. I found the RC temps good and explained to the customer about the dampener location and advised not putting product directly in front of the vent. The unit is working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KSSC42FJS00 "Arrived on site for customer complaint of clicking noise and unit not cooling. From everything the customer was telling me, it sounded like the defrost timer was not coming out of defrost properly. I replaced defrost timer, but I did make customer aware that it could be the start switch and relay.
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site for washer showing fault f21. Inspected unit and work area. Found the drain line clogged at the back of the unit. I gained access to the drain pump and filter. Filter wash complete clogged with debris. I removed the tilt and drain house and cleaned both out. Reinstalled both and reassembled the unit. Ran unit through a drain and spin cycle, unit drained no water leaks detected.
Near Austin, TX 78759
David
Job Details: 04/27/2020
COOKTOP KITCHENAID KCED606GSS01 "Arrived on site to install previously diagnosed parts to resolve smoking switch issues. Found that smoke looked like it was coming out of all switch holes. Replaced all burners, switches and wiring harness to resolve voltage short issue. Retested and found no smoke coming from switches. Tested all burners and downdraft. All is working as designed. Call complete."
Near Austin, TX 78717
Lou
Job Details: 04/27/2020
REFRIGERATOR LG LFX31945ST/02 "Arrived on site to inspect refrigerator shutting down. Upon further inspection, the customer advised that freezer will stop cooling and they have to cycle the power to it to get it to start cooling again. Also, they advised that it is showing error code ERf1-ice maker fan. I tested temps in the FC=4 degrees and RC=41. I attempted to place the unit in diagnostics by pressing the button on the main control and it failed. Also found that the upper drawer in the FC section has broken mounts and the rails are broken also. I am ordering the main control, ice maker fan motor assembly, drawer and both rails and a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service. ; ordrng 1 ABA72913413 (ICE FAN MOTOR ASSEMBLY) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 CNOTE (AUTHORIZATION) and 1 EBR73093617 ( MAIN CONTROL) and 1 MEG62762301 (DRAWER RAIL) and 1 MEG62762302 (DRAWER RAIL)"
Near Kyle, TX 78640
Leonardo
Job Details: 04/27/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced board test unit and unit heating correctly and light working too. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install fridge thermistor for freezing issues. Installed thermistor and retested open sensor, closed sensor found. No problems moving forward. Complete"
Near Austin, TX 78703
Leonardo
Job Details: 04/27/2020
COOKTOP KITCHENAID KGCS166 Arrived on site to test unit for gas leak. Test unit and could not find gas leak
Near Coupland, TX 78615
Scott
Job Details: 04/27/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer not finishing cycle . Customer also stated unit was making weird noise . Ran diagnostics ,got motor speed error . During spin motor would make a loud ticking noise before going int to spin . Ordering motor ,cap and actuator . No water leaks detected at time of service .; ordrng 1 W10832724 (motor-drve) and 1 W10913953 and 1 W11395618 (CAP)"
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=32 degrees & RC=54 degrees. Placed unit in diagnostics and ran test #40. When the compressor came on it made a loud groaning noise. The remainder of the test went well. I left the test on for approximately 5-q0 minus in mode 5 and the FC evaporator never produced a frost pattern. After I took the unit out of diagnostics, I watched the FC evaporator and still it never produced a frost pattern. I am ordering the sealed system components...oil less compressor, non-dye drier, access valve, both evaporators, Orion board, CNOTEXOILLESS GAUGES, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE, CNOTE-PLACE ON CANCEL LIST and will return with the RC evaporator cover and HV control. No water leaks observed during service. ; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (PLACE ON CANCEL LIST) and 1 CNOTE (OIL LESS GAUGES) and 1 TJ90SF8404 (ACCESS VALVE) a
Near Lockhart, TX 78644
Leonardo
Job Details: 04/27/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not having power. Test unit and found bad fuse. Replaced fuse checked all switches and high voltage and unit test good job complete.
Near Marble Falls, TX 78654
James
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and tested operation. Found chatter coming from evaporator fan motor. Found large amount of frost build up on freezer evaporator cover and diffuser. Inspected for air leaks and found both bottom corners of unit crushed not allowing door gasket to seal. Called tech line and spoke to Rick #7727671091. No recommended repair at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Arrived to inspect unit with noises and ice maker issues. Found diffuser to be noisy and replaced. Found ice maker to be over filling, tested ice maker and was not able to repose, tested dispenser and worked, replaced ice maker and was able to get ice maker to harvest bout wasn’t able to get to fill, while checking door harness, ice maker filled than heard pop from behind unit, found control board and shorted and burned, this indicating broken wires inside door shorting out on others, unit will need control ASAP and door replaced ; ordrng 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (OFFICE RS) and 1 W10397059 (dor-fip ms) and 1 W11088499 (cntrl-elec)"
Near Austin, TX 78746
Leonardo
Job Details: 04/27/2020
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit coming out of bracket. Secured unit and test unit and unit test good job complete.
Near Marble Falls, TX 78654
James
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site and tested operation found unit with error code E03 unit has failed heater. Unit will need new ice maker to complete repair. ; ordrng 1 W11294907 (icemaker)
Near Seguin, TX 78155
Robert
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice production again. Found funnel blockage removed blockage and test. No leaks detected at time of service
Near Killeen, TX 76549
Al
Job Details: 04/27/2020
DRYER MAYTAG MEDX655DW1 Arrived to inspect PTS knob issues.Confirmed the complaint and removed and replaced the PTS and knob.Unit now operates as designed to customers satisfaction.Job complete
Near Hewitt, TX 76643
Jonathan
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for refrigerator that is still turning itself off intermittently. Inspected unit and work area. Tested unit for freezer evaporator fan, refrigerator compartment evaporator fan, and icemaker fan. All tests worked as designed and did not shut off the refrigerator. I called Techline and spoke to Kevin SR# 7727676532. He advised that the only other issue that he could see happening is with the deli drawer harness and/or the deli drawer control. He advised to replace both and see if that fixes the issue. ; ordrng 1 W10758049 (cntrl-elec) and 1 W11094466 (valve) and 1 W11170612 (harns-wire)"
Near Killeen, TX 76542
Al
Job Details: 04/27/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Arrived to inspect ice maker not working.Confirmed the complaint and removed and replaced it.All water lines were dry at the time of service Job complete
Near Leander, TX 78641
Lou
Job Details: 04/27/2020
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site to inspect venthood fan speeds. Upon further inspection, I tested the fan and found that the low and medium speeds were switched on the control. When I removed the control, I found it wasn’t wired correctly. I removed and replaced the control and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78757
David
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previously diagnosed parts to resolve door light always on. Installed 2 new bottom tracks, since tracks were sticking in FC. Melted ice on door switch as well. Retested and light is now going on and off as designed. All is working as designed with no water leaks. Call complete."
Near Round Rock, TX 78664
David S
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to install previous diagnosed parts. Removed failed spray arms and replaced new. Inspected gasket and it looked good no cracks or damage to gasket. Ran unit through a test cycle, unit operated as designed, no water leaks detected."
Near Seguin, TX 78155
Robert
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on job to replace control ordered by previous technician. After replacement test operation and removed ice from evaporator fan area. No leaks detected at time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/27/2020
DISHWASHER GE PDWT380R10SS "Arrived to inspect unit with slow leak. Removed cover and found water coming from loose hose connection from previous repair, due to residue can see that started as a small drip and got worse, was able to correct and stop leak and tested properly."
Near Belton, TX 76513
Jonathan
Job Details: 04/27/2020
OVEN WHIRLPOOL GBS309PVS03 "Arrived on site for oven that won’t heat. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested elements and fuses. Found TOD element shorting out. Replaced DOD and tested unit. Unit still would not heat. Tested voltage going to elements and found proper voltage but unit still would not heat. I called Techline and spoke to Mark SR# 7727675186. He had me run several checks and found the bake relay was not closing. He advised that we would need to replace the control.; ordrng 1 8303017 (CONTROL)"
Near Taylor, TX 76574
Paul
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher with all of the lights flashing. Ms stated nothing would work and all of the lights would flash and it was making a sound like a car blinker. I ran diagnostics and found no stored error codes. I found the control failing during operation. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 04/27/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and did not find any safe error codes, used airflow detector and found it is restricted. Took one picture. Recommended a customer have vent to the exterior cleaned by a service, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/27/2020
DRYER MAYTAG MEDE300VF0 "Arrived on site to inspect dryer for not starting, upon inspection found the f25 and f30 error codes for shorted outlet thermistor, ordering thermistor and bringing back thermal fuse. Door switch does not operate well due to broken hinge, ordering hinge. ; ordrng 1 WP8577274 (OUTLET THERMISTOR ) and 1 WPW10310366 (DOOR HINGE )"
Near Temple, TX 76502
Jonathan
Job Details: 04/27/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer that won’t operate or turn on. Inspected unit and work area. Tested voltage coming from the wall and found 234 V going from L1 to L2. Found 118.2 V going from L1 to ground and L2 to ground. However, when going from L2 to neutral found 234 V. For neutral to ground, found 118.1 V and from L1 to neutral found no voltage. Advised customer to have an electrician fix their outlet or breaker. Call complete."
Near Round Rock, TX 78665
David S
Job Details: 04/27/2020
WASHER WHIRLPOOL WFW94HEAW0 "Arrived on site for washing machine not starting a cycle. I inspected the unit and work area. Tried to run unit through a diagnostic cycle, unit locked and would not unlock. I gained access to the door latch and manually unlocked it. I tested the coils on the door latch and was getting 162 ohms on DL 1 to 2 and dl3 2 to 3, he door latch is working properly. I tested the CCU to the door latch and was showing voltage when it would tell it to lock and no voltage when it told its to unlock. To complete the repair I will have to replace the CCU Board W10422889. Job complete."
Near Austin, TX 78748
Kevin
Job Details: 04/27/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site and replaced timerJob complete"
Near Buda, TX 78610
Brandon
Job Details: 04/27/2020
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site for customer complaint of chipping on cooktop due to missing padding on grate. I replaced cooktop and grates.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Arrived to inspect unit not making ice. Found ice in mold found level laser blinking error, found diode on board burnt, also found mold of ice maker peeling and would need replaced upon return; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10272869 (icemaker)"
Near Andice, TX 78628
Lou
Job Details: 04/27/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I found the element had shorted and burnt in two at the back left side. I removed and replaced the element and tested and it is operating as designed. I tested amp draw to the element and it showed 7-9amps during the wash and drying cycles of testing. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Jacob
Job Details: 04/27/2020
WASHER MAYTAG NTW4516FW1 Arrived onsite for unit not spinning the clothes out. Saw that unit was not balanced with no clothes. Causing the unit to not stay in spin mode. No issues at this time. Job complete
Near Salado, TX 76571
Cliff
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace door for refrigerator. Replaced door and nameplate and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
David
Job Details: 04/27/2020
MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed switch to resolve microwave not registering as closed. Found switch ordered was the wrong switch and proper part is W10727360. Ordered 1 3 wire switch.; ordrng 1 W10727360 (microswitch)
Near Lampasas, TX 76550
Al
Job Details: 04/27/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived to inspect active hinge issues.Confirmed the active hinge was indeed defective.Removed and replaced it.Reassembled and unit now works as designed to customers satisfaction.Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 04/27/2020
REFRIGERATOR LG LSFXC2496D/00 "Arrived to inspect unit not cooling. Found RF section at 65, fc at 60, found compressor running, found evaporators clear of any frost pattern, indicating unit has lost or low on Freon, unit will need compressor,control jig update, and possible evaporators, controls, and drier ; ordrng 1 TCA38091801 (COMPRESSOR ) and 1 ADH73150210 (DRIER ) and 1 ADL73341411 (RC EVAP) and 1 ADL73981017 (FC EVAP) and 1 CNOTE (JIG) and 1 CSP30021025 (PCB SVC ) and 1 EBR71326804 (PCB ASSY)"
Near Pflugerville, TX 78660
David S
Job Details: 04/27/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM "Arrived on site to install previous diagnosed part. Removed the old freezer gasket and installed a new one. Readjusted the door hinge for a better seal. Inspected freezer gasket while closed, everything is sealed. Job complete."