Near , TX 78628
James
Job Details: 06/26/2020
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site and found dent on top left side of vent hood. Took photos and called tech line. Spoke to Steve #7728177924. .
Near Austin, TX 78751
Eman J.
Job Details: 06/26/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not washing. Tested system. Found pump and motor faulty. Replaced pump and motor. Tested system. Everything works as designed. No water leaks at time of service. Job complete.
Near Austin, TX 78724
Scott
Job Details: 06/26/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for left front burner . Found ceramic on event cracked and broken off . Ordering left front dual burner , also ordering switch if needed . No other issues . Call to set return .; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"
Near Austin, TX 78721
Eman J.
Job Details: 06/26/2020
WASHER MAYTAG MVWC465HW2 "Arrived onsite form washer Leaking. Tested system. Found washer is leak king from front left off tub. Customer needs u tub replacement. Ordering tub W10371566, clean out filter WPW10215093, and screw WP8533928; ordrng 1 W10371566 (tub) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
Near Burnet, TX 78611
James
Job Details: 06/26/2020
RANGE THERMADOR PRD486WDGU/01 Arrived on site and tested operation. Found right oven display blank but selection knob functions and unit heats. Disconnected power and verified all connections secure. Reconnected power and unit is operating properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 06/26/2020
RANGE WHIRLPOOL KCGS356ESS00 Arrived on site and tested operation. Found front left burner hard to ignite and will not ignite most attempts. Found burner head to be faulty. Installed new and tested. Found left rear and right front to have incorrect flame as well. Found incorrect orifices in both. Corrected orifice placement and tested operation. Unit tests good. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 06/26/2020
RANGE WHIRLPOOL WFE525S0JW0 "Arrived on site to inspect range for not sliding correctly,upon inspection found the glides provided by customer off, replaced them and checked for misalignment. Job complete"
Near Austin, TX 78748
Jacob
Job Details: 06/26/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived onsite for unit having a Smokey type smell when running and water somehow was in the drum. Looked inside unit. Found no water. Let unit run to smell of any type of Smokey smell coming from the unit. Unit is working as designed. Gave customer instruct on the heating element will give off a smell when it’s brand new, and will go away over time. No issues at this time. Job complete"
Near Killeen, TX 76543
Al
Job Details: 06/26/2020
REFRIGERATOR FRIGIDAIRE ED5PHAXST02 "Arrived to inspect side by side refrigerator not cooling.Discovered the compressor is burning hot to the touch, the unit is located inside the customers garage where temperatures were extremely hot.Ordering compressor, access valve and dye drier, AUTHORIZATION sealed system technician and 2 hours.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (2HOURS) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 W10139460 (COMPRESSOR )"
Near Cedar Creek, TX 78612
Andy
Job Details: 06/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found issues with ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
David S
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for all 5 doors having rust on them. I inspected the doors and found rust spots that would not clean off. I removed all 5 doors and replaced them with new. I checked all the units operating, and the unit is operating as designed. No water leaks detected."
Near Temple, TX 76502
Paul
Job Details: 06/26/2020
WASHER MAYTAG MVWX655DW1 (Tg) Arrived on site for washer making loud noise. I found the wash plate teeth stripped and causing the noise the customer was hearing every time it would change directions in agitate. I changed the wash plate and tested. All is working as designed and no water leaks were present at the time of service.
Near Manor, TX 78653
Scott
Job Details: 06/26/2020
DISHWASHER AMANA ADB1400AGB1 "Arrived on site for poor drying . Arrived in time for unit while it was in dry cycle . Heater is coming on . Customer isn’t using rinse aid . Instructed customer on importance of using rinse aid . No water leaks detected at time of service , job complete ."
Near Austin, TX 78704
Eman J.
Job Details: 06/26/2020
RANGE JENN-AIR JDRP436HL00 Arrived onsite to install previous diagnosed parts. Replaced control. Tested system. Everything works as designed. Job complete.
Near Jonestown, TX 78645
Lou
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site to inspect dishwasher door squeaking badly. Upon further inspection, I opened the unit door and it was squeaking loudly. I found where the pulleys we’re rubbing and I applied a lubricant and it continued to squeak.. I am ordering the link kit, 2 springs and 2 hinges and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service with job #260375. No water leaks observed during service.; ordrng 2 8194001 (LINK)s and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (SCHEDULE WITH TICKET #260375) and 2 WP8270020 (door spring)s and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
Near Elgin, TX 78621
Andy
Job Details: 06/25/2020
REFRIGERATOR GE GDE20GGHBRBB "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed temperature sensor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WR55X10025 (sensor,temp ff)"
Near Austin, TX 78703
Luis
Job Details: 06/25/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice. Ran diagnostics weak water flow to pan,removed filter water flow got better but still weak,with water in pan water leaking from a crack at drain pump diagnosed unit will need a new pan and water valve.
Near Georgetown, TX 78633
Al
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck inside unit.I pressed the release button and ice container release from unit as designed.Showed customer how to depress the button and pull, but due to her hand strength, she is unable to successfully complete pulling the bin free from the unit.I suggested she dispense all the ice until there is no more, to prevent from having to pull it free.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78753
Eman J.
Job Details: 06/25/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Arrived onsite for refrigerator not making ice. Tested system. Found a ball of ice on top right hand comer of evaporator. Customer needs a sealed system. Ordering evaporator W11407409, compressor W11209866, drier W11107829. office please reschedule customer ; ordrng 1 W11107829 (DRIER) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )"
Near Austin, TX 78748
Kevin
Job Details: 06/25/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found other light is unresponsive, will need to bring back control board to correct issue. Pre-ordered control board did not arrive.; ordrng 1 W11126814 (CONTROL )"
Near San Marcos, TX 78666
Richard
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the separator leaking water and mullion came off again. While reattaching the mullion found that the plastic holder is no good causing the mullion to keep coming off will need to order the left hand fix the issue. Office to reschedule ; ordrng 1 W10815695 (dor-fip ss) and 1 W10919724 (door-ice)
Near Buda, TX 78610
Jacob
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived onsite for unit not cooling. Tested unit. Upon inspection. Found that the control board was not sending voltage to the start relay to start the compressor, attempted to change control board but wrong control board was ordered. Ordered parts. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10197428 (start relay)"
Near Austin, TX 78757
Scott
Job Details: 06/25/2020
RANGE WHIRLPOOL WFE505W0JS0 Will need control panel . Order in control panel . Call to set return ; ordrng 1 W11175518 (panl-cntrl)
Near Austin, TX 78726
David
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site to install previously diagnosed parts to resolve water leak. Replaced inlet valve and retested. Unit no longer leaks and dispenses water fine. All is working as designed. Call complete.
Near Blanco, TX 78606
Brandon
Job Details: 06/25/2020
COOKTOP JENN-AIR JED3430WB00 "Arrived on site for customer complaint of front left burner not working and making a buzzing noise, found faulty switch, ordering switch and bringing burner just in case. ; ordrng 1 WPW10178022 (elmnt-surf) and 1 WPW10234425 (switch-inf)"
Near New Braunfels, TX 78132
Richard
Job Details: 06/25/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the for the range burners not working properly. During testing found no issues with the burners at this time. Advised customer to take Video recording of the issue if it happens again. Complete
Near Lakeway, TX 78738
David
Job Details: 06/25/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to install previously diagnosed parts to resolve leaking diverter in sump assembly. Replaced sump and motor assembly and retested. Unit is running properly and no longer leaking.
Near Round Rock, TX 78681
Jonathan
Job Details: 06/25/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site for washer leaking intermittently. Inspected unit and work area. Found water marking on back by vent. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds and F0-E5 off balance load. Performed manual test cycle and checked pressure switch. Inspected under neither unit and no signs of water. Ran automatic test mode and signs of leaks. Spoke with customer on error codes and user care guide. All tested good, no water leaks detected during service."
Near Austin, TX 78717
Paul
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for a refrigerator with the freezer not cooling correctly and frost build up in the rear of the unit. The customer stated the frost had cleared off of the rear vents since the previous tech was here but felt like the unit still wasn’t cold enough. I asked the customer if the unit had been making ice and mr stated that it was making ice. I tested the thermistors and the fans. All checked good and were working as designed. I checked the FC temp and found it at 12 degrees when the compressor and evaporator fan came on and the compartment was dropping a degree a minute and working as designed. I explained to mr that the small amount of frost that was on the front of the evaporator cover would continue to evaporate and go away on its own. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 06/25/2020
WASHER LG WM3370HWA Arrived on job for complaints of not washing and le code. Rand diagnostics and all functions working except motor. Will need wash motor to complete. ; ordrng 1 4417EA1002Y (MOTOR )
Near Georgetown, TX 78628
Wesley
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found sump and motor not operating. ; ordrng 1 W11085683 (pump&motor)
Near Austin, TX 78703
Leonardo
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to replace vent fan. Replaced fan test unit and unit test good. No leaks present at this time
Near Lago Vista, TX 78645
Lou
Job Details: 06/25/2020
FREEZER FRIGIDAIRE FGVU21F8QFB "Arrived on site to inspect upright freezer control issues. Upon further inspection, I found that the UI control display is missing numbers. I am ordering the UI control and CNOTE-AUTHORIZATION and office to schedule return service. No water leaks observed during service.; ordrng 1 808772225 (CONTROL)"
Near New Braunfels, TX 78130
Richard
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for the refrigerator freezing food inside fresh food. Ran diagnostics and found that the damper control is not closing. Also found that the ice maker is intermittently leaking water. Will need to replaced damper control, ice maker , UI control on next visit. Office to reschedule ; ordrng 1 W11284720 (panel-ui) and 1 WPW10196393 (damper control assy)"
Near Georgetown, TX 78633
Al
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts.Removed and replaced the harness and tested the unit water and unit still didn’t dispense water.Removed and replaced the valve, reassembled and unit tested as designed and dispensed water.All water lines were dry at the end of service.Job complete"
Near Round Rock, TX 78665
Cliff
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS586FLDB01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found eight of 10 wires broken at lower freezer door hinge. Freezer door will need to be replaced as wiring harness is molded inside of door at time of manufacturing. Office will need to return appointment after repairs have been authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 LW10701908 (dor-fip BLACK)
Near Austin, TX 78738
Robert
Job Details: 06/25/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on job for complaints of noise. Found cover for compressor electrical loose and rattling. Secured cover and added noise pad as well. No leaks detected at time of service.
Near Austin, TX 78703
Eman J.
Job Details: 06/25/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived onsite for previous diagnosed parts. Installed control. Tested system. Everything works as designed. Job complete.
Near Horseshoe Bay, TX 78657
James
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDS30FXPA1 Arrived on site and installed new rail. Customer stated the unit will only run for 10 minutes then the cycle will cancel. Found owi sensor error had returned. Unit will need new sensor to complete repair. ; ordrng 1 WPW10705575 (sensor)
Near Austin, TX 78737
Kevin
Job Details: 06/25/2020
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site and replaced water valve housing diagnosed on previous visit, after replacement washer is now operating properly. No water leaks from connections at time of service, job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/25/2020
RANGE KITCHENAID KDRS483VSS03 "Arrived on site to inspect oven for not broiling, replaced control board and retested, all heat returned and no problems found. Complete"
Near Georgetown, TX 78626
Wesley
Job Details: 06/25/2020
REFRIGERATOR MAYTAG PBF2555HEW Arrived onsite and found unit damper not operating properly and leaving door open. Replaced damper door. Customer will advise if issue isnt corrected long term.
Near Robinson, TX 76706
Jonathan
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator that’s not going to refrigerator section. Inspected the area. Tested temperatures and found the unit at 18 degrees in the freezer section and 60 degrees in the refrigerator compartment. I tested the evaporator fans and found the rc evaporator fan not running. Removed drawers and attempted to defrost the evaporator with my steamer but the steamer stopped working. Found the drip pan completely bowed in the center. I called Techline and spoke to Dustin SR# 7728169171. He had me run several tests and advised me over to service pointer W11092686E. He advised that with the drain pan was bowed to replace that and with the evaporator fan not running to replace that as well. Ordering parts and office will need to reschedule customer due to drip pan being out of stock. ; ordrng 1 212643 (sealer-gum) and 2 67006425 (screw)s and 1 W11087438 (motor-evap) and 2 W11456069 (TUBE CLAMPS)s and 1 W11457241 (DRIP PAN) and 2 WPW10339879 (
Near Austin, TX 78721
Scott
Job Details: 06/25/2020
REFRIGERATOR LG LFX31925ST/00 Arrived on site for error code ERFF on door display . Unit is cooling properly fan are working no frost build up . Rested on control after powering down . No Error code on display . Fan working . . If error code happens again recommend changing freezer evap cover . No water leaks detected at time of service. Job complete .
Near Austin, TX 78723
Scott
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Arrived on site for no cooling and no response at controls . Replaced jazz control board . Programmed control . Unit fired right up . Unit is starting to cool . No water leaks detected at time of service . Job complete .
Near Leander, TX 78641
Kayman
Job Details: 06/25/2020
RANGE WHIRLPOOL WFG975H0HZ0 Arrived onsite for range having high flames yellow or un even. Upon inspection I found the flames all normal and blue. The customer stated that he is on natural gas. He also stated that they have a built in humidifier. I explained the affects of a humidifier on on the flame and how it will cause yellow and sometimes un even flame. During service I noticed the center burner would not light fully. I disassembled that burner and found grease build up on the burner head. I cleaned off the burner head and the burner is now lighting fully. No further work needed at this time. Job complete.
Near Austin, TX 78751
Scott
Job Details: 06/25/2020
WASHER WHIRLPOOL WET4027HW0 Arrived on site replaced actuator . Ran calibration and diagnostics wash . All checked normal . No water leaks detected . Informed apt complex manager. Job complete .
Near Austin, TX 78729
Paul
Job Details: 06/25/2020
RANGE WHIRLPOOL WFE320M0EW2 Arrived onsite for a range that has the wrong power. I found out from the customer that the electrician had repaired L1. I checked incoming power and the unit had the correct power supply to the range. The receptacle was a 50 amp receptacle. I changed the customers cord to the 50amp cord he supplied and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78721
Eman J.
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator not dispensing ice and water. Tested system. Found control and container bin faulty. Replaced control. Tested system. Everything works as designed. Ice bin container door isn’t opening for ice dispenser. Ordering ice bin W11185686. ; ordrng 1 W11185686 (ice-contnr)
Near Georgetown, TX 78633
Al
Job Details: 06/25/2020
DISHWASHER KITCHENAID KDFE304DBL1 Arrived to inspect dishwasher not working.Ran diagnostics test mode and unit tested as designed.I did create a drain loop underneath the kitchen sink for proper draining.Was advised the previously installed parts were covered under the 60 month warranty.Unit works as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78723
Scott
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for leaking ice maker . Found drain tube clogged ,pinched duck bill open and water poured out . Ran harvest and no water leaks detected with IM or valve . Left IM on to monitor ice output . Ordering drain tube per service pointer . Call to set return ; ordrng 1 W11190084 (tube-drain)"
Near Lakeway, TX 78734
Paul
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KSSS42QTX00 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, heat exchanger, and dye drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.50 oz’s of R134A. I tested the unit and the evaporator had a good frost pattern and is working as designed. Call complete."
Near Austin, TX 78704
Luis
Job Details: 06/25/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for freezer and upper 2 leds in fresh food not working. Diagnosed defective led modules,replaced both upper led modules in fresh food powered unit on all leds working g as designed. ; used 2 W11462342 (MODULE) from stock"
Near Leander, TX 78641
Kayman
Job Details: 06/25/2020
DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite to install previously diagnosed parts. Installed the sump and motor. Unit is working as designed and no leaks detected during service. Job complete.
Near Temple, TX 76504
Jonathan
Job Details: 06/25/2020
WASHER MAYTAG MAV7650AWW "Arrived on site to install previously diagnosed part. Replaced water valve and found the old valve completely stripped, causing the pressure to back flow. Turned water back on and all water lines were dry. Call complete."
Near Leander, TX 78641
Kayman
Job Details: 06/25/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for washer making a loud screeching sound in spin cycle. Upon inspection of the unit I found gear case oil around the outside of the gear case and on the inner walls of the unit. I replaced the gear case and the unit is quiet and working as designed. No leaks detected. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL MDB8959SBB3 Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Georgetown, TX 78633
Al
Job Details: 06/25/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived to inspect back right burner not staying lit on low setting.Confirmed the complaint and adjusted the burner to customers satisfaction.Unit now works properly.Job complete
Near Austin, TX 78747
Leonardo
Job Details: 06/25/2020
COOKTOP GE JB645RK4SS Arrived on site to test unit for broken glass cooktop. Test unit and found broken glass due to thermal heat. Did not find a point of impact. Ordering new range top WB62X26649. Office to reschedule ; ordrng 1 WB62X26649 (RANGE TOP )
Near Austin, TX 78738
Robert
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived on job to replace UI control and door-ice. After replacement test operation all functions working properly.
Near Austin, TX 78739
Leonardo
Job Details: 06/25/2020
COOKTOP KITCHENAID KCGC506JSS00 Arrived on site to test unit for left front burner not igniting. Test unit and found bad ignitor. Ordering new ignitor W11238758 office to reschedule ; ordrng 1 W11238758 (IGNITOR LF)
Near Austin, TX 78734
David
Job Details: 06/25/2020
RANGE KITCHENAID KSEG700ESS1 Arrived on site to diagnose range that is not turning off the oven and had an error code for F2E0 stuck key. Replaced control panel to resolve both issues. Retested and unit is now working as designed. Unit tested with all burners and bake. Call complete.
Near New Braunfels, TX 78130
Richard
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator making a noise.not cooling properly. Ran diagnostics and found that the freezer evaporator fan is causing the noise and will need to be replaced. Also found that the fresh food evaporator is frozen solid and the fan did not come on during testing and the damper control was making a lot of clicking noise during testing. ; ordrng 1 W11032800 (motor-evap) and 1 W11457241 (PAN) and 1 WPW10248595 (control)
Near Austin, TX 78745
Leonardo
Job Details: 06/25/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not cooking correctly. Calibrated unit +15 advised customer to cook something in oven. Job complete.
Near Austin, TX 78705
Jacob
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDK03CTSS0 Arrived onsite for door to unit dropping down fast as it is opened. Tested unit. Found that door was dropping too fast. Saw that links were both broken to the springs. Replaced links and springs. Tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 06/25/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the valve harness and tested the unit. The unit is working as designed.
Near Austin, TX 78722
Scott
Job Details: 06/25/2020
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site for clothes wet at end of cycle . Found after diagnostics that actuator and control had failed . Ran calibration and wash . All checked normal . No water leaks detected,at time of service . Job complete ."
Near Austin, TX 78748
Kevin
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDT790SAYM2 "Arrived on site and inspected dishwasher and found it has standing water in tub, drained water and started a diagnostic cycle and found wash motor isn’t running. Sump and motor will need to be replaced to correct issue. No water leaks detected at time of service.; ordrng 1 WPW10482502 (pump&motor)"
Near Austin, TX 78704
Luis
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for door handle issues. Found a defective set screw replaced set screw installed handles checked door operation good.
Near Spring Branch, TX 78070
Noah D
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for not making ice, checked fan and icemaker, needed main control, replaced control and retested. Fan came back, no problems found. Complete"
Near Austin, TX 78728
David S
Job Details: 06/25/2020
WASHER AMANA NTW4516FW2 "Arrived on site for washer not draining. I inspected the unit and work area. I put the unit through a diagnostics cycle, and found the unit filling, spinning, agitating, and draining. I put the unit into manual high and low spin, the unit worked as designed. I visually inspected the gear case and found it was leaking oil. I also found the unit not leveled properly. Between the gear case leaking oil and the unit being unleveled. It will cause the unit to show an unbalanced load and stop spinning. The gear case W11255272 will need to be replaced to complete the repair.. Job complete. No water leaks detected."
Near Georgetown, TX 78626
Cliff
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not sealing properly. Found seal not fully installed causing it to come off randomly. Reinstalled seal and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
David S
Job Details: 06/25/2020
MICROWAVE MAYTAG MMV4205DS1 "Arrived on site for microwave fan coming on. I inspected the unit and found when the door is closed the cooling fan is coming on. I swapped in the control, and got the same effect. I swapped in the new thermistor and it is still happening. I will need to start with the interlock and all 3 switch’s to continue the repair. They stated that they will just get a new microwave to replace this one. Job complete. I left the microwave unplugged."
Near Austin, TX 78753
Andy
Job Details: 06/25/2020
REFRIGERATOR AMANA ART318FFDS07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found kinked water line. Un kinked and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/25/2020
DRYER WHIRLPOOL MEDB835DW4 "Arrived on site to inspect dryer for heating and smelling, checked and found the dryer had dog food burning in element, pulled dog food and tested, no problems found. Complete"
Near Georgetown, TX 78633
Jonathan
Job Details: 06/25/2020
ICE MACHINE KITCHENAID KUIS15NRTB "Arrived on site to install previous diagnosed parts. Removed broken water reservoir and pump, installed new. Performed diagnostics mode and tested operation. Found key pad not very responsive but still working. All other tested good, no water leaks detected."
Near Austin, TX 78753
Andy
Job Details: 06/25/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range door hinge issues and damaged panel. Inspected unit and found door hinge came out from receiver. Reinstalled and tested door opening and closing operations and door operations are normal. Ordering panel and door in case needed. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10482110 (panel-drwr) and 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Near Austin, TX 78732
David
Job Details: 06/25/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to diagnose refrigerator that was leaking water from ice dispenser and dropping giant ice slabs. Performed diagnostic on unit. Found giant sheet of ice about 3 fills worth high in ice bucket. Ran a harvest cycle and saw that the icemaker is not twisting to break the ice out. Unit is not able to eject the ice so It’s just filling on top of ice over and over till it drops out due to weight, and will leak overfill water. Replaced icemaker and retested. Unit now twists and is working as designed. If issue persists again recommendation is UI and fill valve, but twisting icemaker should resolve. Call complete."
Near Killeen, TX 76542
Al
Job Details: 06/25/2020
WASHER AMANA NTW4516FW3 Arrived to inspect hole in tub. Confirmed there was a nickel sized paint chipped circle in the bottom of the tub.Also found the agitator is damaged and will need to be replaced.Ordering spray and complete agitator.Office to reschedule with customer.Needs more work ; ordrng 1 285565 (AGITATOR COMPLETE) and 1 350930 (SPRAY WHITE) and 1 W10772621 (SCREW) and 1 WPW10074580 (CAP)
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/25/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site to inspect cooktop for scratches, replaced cooktop and checked for issues, side was a bit bent, bent part back to shape and installed. Complete"
Near Pflugerville, TX 78660
Cliff
Job Details: 06/25/2020
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to diagnose a oven with broken glass in the door. Found inner panel broken. Replaced inner glass and tested unit. Found all is functioning properly at this time
Near Austin, TX 78701
Eman J.
Job Details: 06/25/2020
REFRIGERATOR GE PSCS3RGXCFSS Arrived onsite for refrigerator making loud grinding noise. Tested system. Found that the evaporator fan cover is bent and touching the evap fan making grinding noise. Ordering evap cover WR17X12209. ; ordrng 1 WR17X12209 (plenum evap asm)
Near Kyle, TX 78640
Brandon
Job Details: 06/25/2020
REFRIGERATOR LG LFX31925ST/00 "Arrived on site for customer complaint of unit making noise, found noise coming from evaporator fan motor, also unit is short cycling in defrost, will need fan motor and defrost control sensor. ; ordrng 1 6615JB2005R (DEFROST CONTROL SENSOR) and 1 EAU61524007 (FAN MOTOR)"
Near Dripping Springs, TX 78620
Robert
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace UI control. After replacement test operation all functions working properly. No leaks detected at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/25/2020
WASHER MAYTAG MVWB300WQ1 "Arrived on site to inspect washer for not draining, upon inspection found the drain pump worked but the cycles are strange, would need new control board to fix,
Near Georgetown, TX 78633
Wesley
Job Details: 06/25/2020
WASHER WHIRLPOOL WFW6620HC2 Arrived onsite for not spinning out once and provided customer instruct on machine operation and design. All checks good. Unit is now operating as designed. Did find right side rail damaged and unable to properly open soap drawer. Ordering slide to repair. ; ordrng 1 W11204544 (SLIDE)
Near Georgetown, TX 78628
Cliff
Job Details: 06/25/2020
MICROWAVE WHIRLPOOL WMH31017HW3 "Arrived on site to install control for microwave. Installed control and found no change in operation. Removed control and reinstalled original. Found failure in high-voltage system. Replaced magnetron, capacitor, and diode and tested unit. Found all is functioning properly at this time."
Near Georgetown, TX 78628
Wesley
Job Details: 06/25/2020
WASHER WHIRLPOOL WTW4900BW1 Arrived onsite and found unit gearcase oxidized and seized. Advised customer on needed repair.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/25/2020
MICROWAVE WHIRLPOOL KOCE500ESS08 "Arrived on site for customer complaint of unit not heating all the time, found door not making good contact with switches, I replaced door and harness with switches. Unit tested good."
Near New Braunfels, TX 78132
Richard
Job Details: 06/25/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the recirculating pump is not working . Will need to give customer a quote on replacement of pump , harness , sensor.
Near New Braunfels, TX 78130
Richard
Job Details: 06/25/2020
WASHER WHIRLPOOL WETLV27FW0 Arrived onsite for the washer not cycling. During installation of new timer found that it was damaged inside the box. Will need to reorder parts. Office to reschedule.; ordrng 1 WPW10113804 (timer)
Near Lago Vista, TX 78645
Lou
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher upper rack wheels. Upon further inspection, I found that the upper rack right side wheels were falling off. I removed and replaced both adjuster kits and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
David S
Job Details: 06/25/2020
COOKTOP KITCHENAID KECD807XSS01 "Arrived on site to install previous diagnosed parts. When I gained access to the internal switches the cook top back right corner broke. I will have to order a new cooktop W10296247 to repair. The cooktop is covered under warranty. I removed the damaged switches for the left front and left rear switch elements. I installed the new switches. I reinstalled the unit into the countertop, and tested the elements. All elements come on and work as designed. The office Will call to schedule a return visit for the glass cooktop.
Near Austin, TX 78732
Paul
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator not dispensing ice, the ice bucket not coming off the door, and the flipper broken on the photo eye. I found the bin button broken, the flipper broken, and the auger motor not running with correct voltage to it. All three need to be replaced. I replaced all three parts and tested the unit. All is working as designed. Call complete."
Near Round Rock, TX 78665
David S
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previous diagnosed part. I removed the failed ice box thermistor and replaced with new. I ran a harvest cycle on the unit and it completed. I ran a fill test and the ice maker filled. No water leaks detected. Job complete.
Near Austin, TX 78704
Leonardo
Job Details: 06/25/2020
DISHWASHER BOSCH SGE68U55UC Arrived on site to test unit for unit not starting. Test unit and found door not closing due to screw sticking out on right side from mounting and hitting door. Secured screw test unit and unit test good unit starting and door closing job complete.
Near Hutto, TX 78634
Andy
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for refrigerator lights still not working after evaporator cover was replaced. Removed failed evaporator cover and replaced with new. Tested unit with little improvement. Went to replace side UI and found incorrect UI on hand. Ordering UI and parts research for evaporator cover. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (CS TO REVIEW ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 W11314429 (UI)
Near Driftwood, TX 78619
Luis
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no cool. Found both compartments not cooling,removed evaporator cover in both compartments,found no traces of dye on either evaporator. Removed compressor cover no traces of dye in compressor compartment. Checked pressure low side reading -25 high side 125,called tech support,per tech support pressurized system and checked connection diagnosed leak at exchanger in compressor compartment. Per tech support whirlpool will contact customer within 72 hrsSr#7728166923"
Near Austin, TX 78731
David
Job Details: 06/25/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to diagnose microwave that was no longer heating items. Performed diagnosis on unit. This microwave has recently had the high voltage components as well as the main control and cavity thermostat replaced. Found that high voltage system is once again not producing any heat. Found control board is good with no evidence of failure, and all other functions seem to work. Found bad wave guide causing feedback to the high voltage system.
Near Georgetown, TX 78633
Jonathan
Job Details: 06/25/2020
RANGE WHIRLPOOL GW399LXUS06 "Arrived on site for range, bake cycle not working. Performed diagnostics bake cycle. Found igniter not glowing. Tested amp draw to igniter and found none. Tested continuity on igniter and found failed igniter.Removed failed igniter and installed new. Tested bake cycle and all other functions. Recommend to clean cooktop burner heads. All tested good.