We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSP48QHS00
Near Round Rock, TX 78664
Wesley
Job Details: 05/28/2021
"Arrived onsite and set out to diagnose the dispenser motor and water dispenser not operating. Dispenser light works. wiring harness to the door is plugged in and not visibly damaged. The switches are good and make good paddle contact. Possible power harness from light to switches is bad, customer ordering a freezer shelf. ; ordrng 1 WP2003129"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near San Marcos, TX 78666
Andrew
Job Details: 05/28/2021
"Arrived on site to test unit for crackling sound. Found grease build up on diode. Removed grease, diode tested good. Tested unit, unit is working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Austin, TX 78738
Brandon
Job Details: 05/28/2021
"Arrived on site for customer complaint upper light in freezer not working, I replace light unit tested good.
We serviced a
MAYTAG COOKTOP
Model MER6600FZ0
Near Hubbard, TX 76648
Jonathan M
Job Details: 05/28/2021
"Arrived on site for arrange with a broken glass cooktop. Inspected unit and work area. Found the unit had been broken due to something being dropped on it. See photo.
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Austin, TX 78752
Scott
Job Details: 05/28/2021
"Arrived on site for call back from Robert at tech line . Checked voltage at J8 connection . Red to chassis getting 119.8v , no voltage on ground ,no voltage on either white or tan wires . Unit had 4 prong power cord . All connection are proper and secure . Proper grounding . 7730628499; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Austin, TX 78745
Kevin
Job Details: 05/28/2021
"Arrived on site and found plastic drum bearing is loose and making noise, after correcting it also found airflow is restricted, took 1 picture of airflow meter. Homeowner will need to correct vent to the exterior before tenant uses dryer again. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Harker Heights, TX 76548
Al
Job Details: 05/28/2021
Arrived on site and inspected Maytag washer with a fitted sheet stuck underneath the agitator.Confirmed the complaint and removed the agitator to free the sheet and found the agitator was defective.Advised the customer of my findings and was given the ok to replace it.
We serviced a
WHIRLPOOL DISHWASHER
Model WT710PAHZ1
Near Georgetown, TX 78633
Lou
Job Details: 05/28/2021
"Arrived on site to inspect dishwasher upper rack falling off. Upon further inspection, I found both upper rack stops missing. Using two (2) stops from my van stock (WPW10082861), I installed the stops and tested the unit and unit is operating as designed and rack is no longer falling out. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Cedar Park, TX 78613
David S
Job Details: 05/28/2021
Arrived on site to replace control on range. Replaced the range control and now the unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/28/2021
Arrived on site for Water pressure is the same with our without filter. Stopped making ice after changing filter. Inspected harness beneath freezer door and all wiring was good. Placed in diagnostics to harvest and water fill and could hear valve hum and not sending water to ice mold. Found water tube frozen over that sends water to ice tray mold. Cleared out ice in tube and water sent to ice mold as designed. Inspected water line behind fridge and removed cardboard cover to check valve. Both looked great. Found temperature turned all the way up on UI which most likely caused the tube to freeze over and not allow water to travel though water tube. Changed temp setting to recommended and explained to customer she will start producing ice in a few hours. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Leander, TX 78641
Kayman
Job Details: 05/28/2021
Arrived onsite for range with warmer drawer sagging on one side. Upon inspection I found the right side screw for the rail was backed all the way out and barely hangin on. I secured the screw and used my level to make sure the unit is sitting right. The unit is level at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Kayman
Job Details: 05/28/2021
Arrived onsite for microwave making high pitches noise on the inside of the unit. Upon inspection I found a hole in the inner liner of the door and will need to be replaced. I tested a cup of water and I did not hear any abnormal noises within the HV components but the TT motor did sound slightly gargled. I found the hood light was out. I am ordering the door (W11247223) bulb(8206232A) office to R/S due to part availability. ; ordrng 1 W11247223 (Door) and 1 8206232A (Bulb) and 1 W10892389 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Del Valle, TX 78617
Jacob
Job Details: 05/28/2021
Arrived onsite for unit not heating. Tested unit. Unit was not heating. Upon further inspection. Found that the heating element had broken coil. Replaced heating element. Tested unit. Unit tested good. Let customer know that if they experience any issues with clothes are having to take 3 or 4 times to get dry. They need to get the vent tube and vent through the wall checked for any type of blockage. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Georgetown, TX 78633
Lou
Job Details: 05/28/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the noise stopped but they requested that it still be serviced. I turned the unit on and the sounds were normal. I disassembled the unit to inspect the rollers, belt, tension pulley and found they all were the original parts and needed to be replaced. I removed and replaced the four (4) rollers and cleaned the axles, tension pulley and cleaned its axle and belt. Vacuumed the lint from the inside of the unit and reassembled and tested. Unit is operating as designed with no unusual noises. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW00
Near Buda, TX 78610
Kevin
Job Details: 05/28/2021
"Arrived on site inspected Freezer and it is currently at -3? took one picture. Freezer is on a covered back porch, power supply is a short 12 gauge extension cord that runs inside the house. Freezer does not have its own outlet or circuit. The reason for service call is Customer experienced food thawed And melted ice cream. Customer did not notice any specific event that led up to this and the freezer still had power at the time. Since their experience Freezer has worked properly. Could not duplicate customers experience during service call, if issue continues control should be preordered. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near San Marcos, TX 78666
Noah D
Job Details: 05/28/2021
Arrived on site to inspect unit for not defrosting correctly. Upon inspection found the unit working correctly. Replaced UI and tested. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/28/2021
"Arrived on site for LEAKING WHEN RAN INTO MY LOWER SINK. AS WELL AS DOES NOT SEEM TO WASH ANY OF THE DISHES. Placed dishwasher in diagnostics and no error codes came on. Ran through diagnostics cycle and completed all cycles until drain cycle. At first the dishwasher was draining, but then I could hear the water stop draining into disposal / sink. Found drain hose was clogged right at the disposal. Unhooked drain hose from disposal and used wet vac to remove clogged water and debris. Fished out additional build up with tool to allow water to flow freely through drain hose into disposal. No leaks detected. Did show homeowner the cold water hose had a slow drip coming from it. Otherwise the disposal and dishwasher were not the cause of the leak the homeowner is experiencing.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/28/2021
Arrived on site to replace previously ordered parts for ice machine. Found wiring issue between pump and unit. Repaired wiring and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jarrell, TX 76537
Lou
Job Details: 05/28/2021
"Arrived on site to inspect washer basket damaged. Upon further inspection, I found the basket cracked along the edge of the plastic at the bottom (photo). Removed and replaced the basket and calibrated. Tested unit in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78626
Tommy
Job Details: 05/28/2021
Arrived onsite for dishwasher not cleaning correctly. Upon arrival found unit sump wash motor was out and unit diverter couldnt find position. Replaced unit sump and motor and tested unit. Unit is now operating as designed. No signs of leaks during service. Job Completed.
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 05/28/2021
"Arrived on site to test unit for hot light always staying on. Found light on upon arrival. Found RF infinite switch was not completely turned off. Moved switch to off position and light turned off. Took unit apart and found LR infinite switch had a connection barely hanging on. Secured connection, tested unit, unit works good. Voltage is correct. Tried replicating issue and unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Round Rock, TX 78681
Tommy
Job Details: 05/28/2021
Arrived onsite for dishwasher not drying correctly . Upon arrival found unit operating as designed. Spoke with customer on using rinse aid. Job Completed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 05/28/2021
Arrived onsite to install previously diagnosed parts. I installed the inlet valve and observed functions of the diagnostics cycle. All tests passed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Harker Heights, TX 76548
Al
Job Details: 05/28/2021
"Arrived on site and inspected dishwasher with several issues.Customer advised the unit leaks during the 2nd and 3rd cycles.Found the lever latch , control and pump and motor were all defective.Ordering all parts needed..Needs more work ; ordrng 1 W10428167 (Pump and Motor) and 1 8546514 (Control) and 1 3369457 (Lever latch black)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Belton, TX 76513
Al
Job Details: 05/28/2021
"Arrived on site and inspected front load dryer not powering on.Removed the top and control was fully operational, but the console was dead.Removed and replaced it and unit began operating as designed.JOB COMPLETE"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Waco, TX 76710
Jonathan M
Job Details: 05/28/2021
Arrived on site for a washing machine that?s not spinning out close. Inspected unit and work area. Placed unit in service diagnostics and ran the unit through an auto test. Unit would not agitate properly as the basket was being polled with the agitator. Inspected underneath and found the actuator detached from the cam causing the issue. Replaced actuator and tested unit. Unit began working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4EB01
Near Woodway, TX 76712
Jonathan M
Job Details: 05/28/2021
Arrived on site for an oven that won?t hear. Inspected unit and work area. The customer advised that the unit was put into a self clean before it stopped working and hasn?t worked ever since. Went to the back of the unit and found the TOD sensor open. Replace TOD sensor and tested unit. Unit began working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSB6
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/28/2021
"Arrived on-site for microwave door falling off. Upon further inspection, found door of microwave had lost its outer cosmetic shell as well as handle and inner trim kit. Upon inspecting the door I found unit had fractured in a few different spots from the 13 hrs of heat damage from cooktop on the range under neath unit. After getting approval for door I was able to replace door and then reassembled and test to verify unit could allow proper door functionality as well as allowing micro switches to activate. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Salado, TX 76571
Al
Job Details: 05/28/2021
Arrived on site and inspected rattling noises from the compressor area. Confirmed the complaint and used pads from truck stock to insulate the noises.Uni no longer makes the noise.JOB COMPLETE
We serviced a
GE REFRIGERATOR
Model DFE28JSKLSS
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/28/2021
"Arrived on site for led not working / wont goes on and off ice and water not dispensing LIGHT-LIGHT NOT WORKING, DISPENSER-NOT DISPENSING ANYTHING. Found lights working upon arrival. Dispenser would dispense water sporadically but not consistently. Customer stated when door is shut hard it will sometimes make the water dispense, other times it wont. Placed in diagnostics and no error codes came on. Used test 70 - 73 and test 71 was the only test that showed FF door open when it was closed. Tested left side FF switch and it tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVS01
Near Harker Heights, TX 76548
Al
Job Details: 05/28/2021
"Arrived on site and inspected 13 year old side by side refrigerator cooling issues.Confirmed the temperatures were 70 in both compartments.Condenser fan and evaporator fan motors were both working.Found the compressor would come on for 12 seconds and click off.I removed and replaced the start device and the unit continued to do the same.Amp draw readings was .16.Unit will require a sealed system repair, technician, 2 hours, authorization Needs more work Office to schedule return services.; ordrng 1 W10139462 (Compressor) and 1 WPW10143759 (Uv drier) and 1 876764 (Access valve) and 1 Authorization (2 hours , sealed system tech,)"
We serviced a
GE DISHWASHER
Model GLD4500R00WW
Near Temple, TX 76502
Al
Job Details: 05/28/2021
Arrived on site and inspected dishwasher not starting.Found the wash motor and dispenser were both defective causing the malfunction.Ordering he pump and motor and will return with all previously ordered parts Office to schedule return services Needs more work.; ordrng 1 WD26X10045 (MOTOR ASSM)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Lorena, TX 76655
Jonathan M
Job Details: 05/28/2021
"Arrived on site for refrigerator that has lights flickering, won?t dispense ice, and what dispense water. Inspected unit and work area. Found the unit showing a door open and would not register closed no matter which door I opened or closed. When did service test 17 and found the pantry, right side refrigerator door, or freezer door open. Pulled out the deli drawer and pressed on the door switch and found the door switch finally registering closed. Found the user interface then flickering the door open light on and off. Spoke to SW and removed the deli user interface. Found everything came back on and was working properly. I did notice a light out in the refrigerator section causing the upper refrigerator lights to dim and flicker. I also noticed frost buildup around the ice door gasket in the ice door gasket completely mangled. Check the inner side of the door and found frost buildup on the inside to where the gasket had warps out of place. Advise customer of all issues and customer wanted to do a full repair on the unit. Ordering parts and office will need to contact the customer about a return date due to a PSP item. Please schedule visit for at least two hours on return due to having to completely disassemble refrigerator section and remove both doors. . ; ordrng 1 W10682576 (heater) and 1 W11462342 (MODULE) and 1 WPW10549590 (door-ice)"
We serviced a
WHIRLPOOL DRYER
Model WED5500XW1
Near Killeen, TX 76549
Tyler
Job Details: 05/28/2021
"Arrived on-site for dryer completely dead. Upon arrival found stable 240 volts going to terminal block from outlet. I then inspected main control and found a burn marker on diode on board. I also found that there wasnt proper voltage going through main harness to the motor either. At this time dryer is going to need new motor, main control as well as a main harness assy. Inspected all fuses/thermostats but found no issues at this time but would also need to return with previous parts sent to insure once unit has restored power that it doesnt burn out any other parts. Office to reschedule once Availability of parts is known and ahs autho is received. ; ordrng 1 279787 (Motor) and 1 W10253981 (Main harness) and 1 WPW10317636 (Main control) and 1 Cnote (Need ahs autho before repairs)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near West, TX 76691
Jonathan M
Job Details: 05/28/2021
Arrived on site for a washing machine that will drain. Inspected unit and work area. Confirmed customers complaint and found the unit attempting to drain but water not running out of it. Tested voltage to the drain pump and found proper voltage. Found the drain pump impeller had broken off causing the issue. Replaced drain pump and tested unit. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near Waco, TX 76710
Jonathan M
Job Details: 05/28/2021
Arrived on site for refrigerator that?s leaking water from the icemaker and cause the ice bin to break. Inspected unit and work area. Confirmed customers complaint and found the icemaker leaking from a crack in the mold. Replaced ice maker and ice container and ran the unit through harvest test. The unit ran as designed and fill properly with no leaks present. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Belton, TX 76513
Al
Job Details: 05/28/2021
Arrived on site and inspected washer not spinning the clothes dry and clicking when washing.Confirmed the complaint and found the new style actuator was not engaged with the cam.Removed and replaced the actuator and unit tested as designed.Customer informed on issue and corrective action.JOB COMPLETE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Leander, TX 78641
Kayman
Job Details: 05/28/2021
Arrived onsite for washer leaving clothes shopping wet after cycle. Upon inspection I found F8E1 stored in the system. I tested the inlet valve and found it sounded very gurgling and not correct on either hot or cold. I replaced the valve and main control. I inspected the drive system and all checks good. I ran a calibration on the unit then I ran a auto diagnostics cycle. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, TX 78633
Lou
Job Details: 05/28/2021
"Arrived on site to inspect microwave not powering on. Upon further inspection, I found the unit with power. Customer advised it was making some weird noises like gears grinding. I tested the unit with a cup of water and found the unit not heating. I removed the vent grill and the finger shield and found the diode shorted. I advised the customer of my findings and am ordering the magnetron, capacitor and diode and office to schedule return service. Unit left unplugged for safety.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 WPW10693025 (Magnetron)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Buda, TX 78610
Andrew
Job Details: 05/28/2021
"Arrived on site to test unit for FC not cooling. Found pressure were correct when 3-way valve was set to RC. Once valve was set to FC high side pressures dropped and low side pulled into deep vacuum. Applied bubble solution and found no leaks. No signs of dye from filter drier. 3-way valve is not opening to FC. Needing valve, and controls. Needing 2-hr on return visit. Office to reschedule. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11094466 (valve)"
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW2
Near Austin, TX 78737
Robert
Job Details: 05/28/2021
Arrived on job for complaints of console falling off. Found the console damage and all post for screws damaged. Replaced console and test. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/28/2021
Arrived on site to replace ui for refrigerator. Replaced ui and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78737
Luis
Job Details: 05/28/2021
"Arrived on site for a defective fan motor. Replaced freezer fan motor assembly,ran diagnostics fan powering on correctly,reassembled unit checked air flow to fresh food section good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Georgetown, TX 78633
Lou
Job Details: 05/28/2021
"Arrived on site to inspect refrigerator water filter issues. Upon further inspection, customer advised that the water isnt filtering properly and they jut installed a new filter. I found that the filter wasnt installed correctly. Adjusted the filter and tested the water dispenser and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS3
Near Austin, TX 78759
Kevin
Job Details: 05/28/2021
"arrived on site and inspected dishwasher and found customer has experienced water on the floor on the dishwashers right hand side. Removed kickplate and set washer into a normal Run cycle and I observed it for 30 minutes and did not find any leaking. There is a small Nick on the left-hand side of the door seal but this does not appear to be causing any leaking. there is no high drain loop and corrected this, recommended dishwasher magic to remove any buildup in drain hose,
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Austin, TX 78737
Robert
Job Details: 05/28/2021
Arrived on job to replace previously diagnosed part. After replacement test operation sound working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF4
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/28/2021
Arrived on site to diagnose a refrigerator that is leaking. Found insulation failure causing condensation leak on back of unit. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Killeen, TX 76549
Tyler
Job Details: 05/28/2021
"Arrived on-site for dryer not working. Upon arrival, customer stated that 2 months ago the dryer completely shut down/wouldnt work then a couple days later the unit would power up and work just fine. After testing for proper 240 voltage and checking all fuses and thermostats, I found high limit cutoff and thermal fuse were showing improper ohms readings. I did go ahead and replace both parts and reassembled and tested dryer. Found unit fluctuating temps between 115 and 163 and averaged around 145 degrees as designed. Informed customer it would be best to get a dvc done on venting within walls of home to insure nothing was clogged or blocking airflow. Also instructed customer to have outlet checked just in case there was any voltage drops during use to unit. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Salado, TX 76571
Al
Job Details: 05/28/2021
Arrived on site and inspected dishwasher not heating.Ran diagnostics and found F7/E1 NO HEAT error code and after draining the heater never came on.Ordering the heater and will return with the control.Office to schedule return services.Needs more work.; ordrng 1 W10518394 (HEATER)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78733
Luis
Job Details: 05/28/2021
"Arrived on site for no ice. Ran diagnostics no air flow from ice box fan,ran error test error reading E5 ran thermistor test failed,exited diagnostics ran fast ice fan powered on diagnosed unit will need the main control and a new icemaker. ; ordrng 1 W11294907 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78723
Jacob
Job Details: 05/28/2021
Arrived onsite for unit not sensing that the door is closed. Looked at the lid and saw that the strike was broke. Replaced strike. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Lakeway, TX 78738
Brandon
Job Details: 05/28/2021
"Arrived on site for customer complaint of knob bezel coming loose on middle burner and middle burner not lighting properly, found clogged orifice and middle bezel adhesive came off. I cleared orifices and applied epoxy to bezel, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model RED4640YQ1
Near Austin, TX 78753
Jacob
Job Details: 05/28/2021
"Arrived onsite for unit not powering on. Checked voltage and unit is getting 240v. Upon further inspection, found that the white fuse was bad. Changed out fuse. Tested unit. Unit turned on and started heating. Let customer know that a possibility of burning out the fuse might be caused from restriction through the vents, and she would have to contact in house maintenance to check the wall venting because if it causes a fuse to blow out again soon. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 05/28/2021
Arrived onsite and found icemaker fill cup frozen through. Cleared ice and advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB3
Near Austin, TX 78754
Leonardo
Job Details: 05/28/2021
Arrived on site to test unit for water not getting to top rack. Test unit and water spraying on top rack could not duplicate the issue job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS3
Near Kyle, TX 78640
Leonardo
Job Details: 05/28/2021
Per Techline the want me to order new control board W10860346 and door. For service pointer W10866910 Office to reschedule. File# 7730872092; ordrng 1 W10860346 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78745
Luis
Job Details: 05/28/2021
"Arrived on site for ice build up. Found excessive amount of ice in freezer section,gap between liner and cabinet and gasket to cabinet. Removed ice build up,added sealer to liner gaps,remolded gasket seal"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Cedar Park, TX 78613
Justin
Job Details: 05/28/2021
Arrived on site to drop of conversion kit.Call Complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
David S
Job Details: 05/28/2021
Arrived on site to replace slider on washing machine. Replaced the slider and tested the unit in service diagnostics for a high spin and high speed agitate. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 05/28/2021
Arrived on site for Poor agitation- DOESNT SEEM TO BE DISSOLVING DETERGENT. BARELY EVEN MOVING DURING WASH CYCLE. Placed in diagnostics and F0E5 off balance load and F7E5 shifter fault. Found actuator wasnt sitting in splutch cam. Removed actuator and installed new actuator. Placed in auto diagnostics and washer completed all cycles as designed. Job completed
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Hutto, TX 78634
Wesley
Job Details: 05/28/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Hutto, TX 78634
Wesley
Job Details: 05/28/2021
Arrived onsite and found washer would need a bearing job to repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Park, TX 78613
Kayman
Job Details: 05/27/2021
Arrived onsite for washer not going past sensing. Upon inspection I found F7E6 stored in the unit. I lifted the unit and found the wrong actuator installed on the unit. I replaced the actuator and when I went to plug it back in I found the power cord bent out of shape and damaged. As soon as I attempted to bend it back into place the ground prong broke off. I will need to order a power cord and return to complete the repair.. ; ordrng 1 W10877409 (Power cord)
We serviced a
KENMORE REFRIGERATOR
Model 253.7041341
Near Taylor, TX 76574
Jimmy J.
Job Details: 05/27/2021
Arrived on site for FRIDGE HAS STOPPED COOLING. STAYING AROUND 60- FRZR IS OK. Found fridge cooling as designed upon arrival. Customer stated he took the majority of the interior panels off then reinstalled it and slowly it started to cool to the set temps over a few days. Currently the fridge temp was set to 37 and freezer 0 where recommended. We went ahead and removed the air tower to locate the dampener. The dampener was open upon inspection but most likely the dampener was not opening prior to him removing the interior panels. Explained he most likely freed the dampener from being shut when he did his own tooling with it.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76549
Al
Job Details: 05/27/2021
"Arrived back on site to install previously ordered control.Removed and replaced the defective control and unit tested as properly.The light worked, tones and unit heated from the 2 minute water cup test.Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT24NHAD0
Near Round Rock, TX 78681
David S
Job Details: 05/27/2021
"Arrived on site to diagnose refrigerator with fridge compartment not cooling well/condensation. Upon arrival customer informed us that there is a lot of condensation on the fridge compartment roof but the freezer compartment is cooling properly. Found that the door is not shutting properly causing condensation build up from air leaks and some loss of cooling. Found that the door itself is warped toward the lower left side causing a lack of seal at the gasket,
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bertram, TX 78605
Cliff
Job Details: 05/27/2021
Arrived on site to replace heater for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB6
Near Leander, TX 78641
David S
Job Details: 05/27/2021
"Arrived on site to diagnose dishwasher not draining. Found that the drain pump line did not have a high loop, rerouted the tube with foil tape as a temporary fix. Ran unit through service diagnostics and found that the sump and motor assembly was not functioning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Leander, TX 78641
Lou
Job Details: 05/27/2021
"Arrived on site to inspect refrigerator tripping the breaker. Upon further inspection, I found the unit unplugged and GFCI breaker turned off. Turned breaker on and plugged unit in and tested in diagnostics. Tested all components that the tech sheet shows to be testing and the unit never tripped the breaker. Contacted techline and spoke to Andrew and advised of the complaint and my findings. Andrew recommended replacing the GFCI breaker as whirlpool does not recommend having appliances on GFCI breakers due to them being weak and will trip at any interference in electrical current. Provided SR#7730868678. I advised the tenant of this information and attempted to contact the owner, but was unable to get through. Unit left turned on and is currently cooling as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, TX 76511
Jonathan S
Job Details: 05/27/2021
Arrived on site for dryer having long dry times and door gasket torn. Performed air flow test and found red light with vent on and green light with vent off. Informed customer on air flow. Found door gasket torn. . ; ordrng 1 W10906683 (GASKET )
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Bastrop, TX 78602
Matthew
Job Details: 05/27/2021
Arrived onsite for washer chime and error code. Upon inspection found cycle signal tone off. Customer must have on for signal. The error code was in reference to long drain. Found standing water in tub. Activated drain and did not function. Manually drained water. Replaced drain pump and tested unit. Unit is functioning properly. Ran auto test and cycle. No issues at this time. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78745
Kevin
Job Details: 05/27/2021
"Arrived on site and inspected washer and found cold water valve is clogged by debris, replaced valve and washer is now operating properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Lou
Job Details: 05/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the main control and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mustang Ridge, TX 78610
Jacob
Job Details: 05/27/2021
Arrived onsite for unit making ice. Looked at the ice maker. And noticed the switch was in the off position. Switched the ice maker back to on. The ice maker powered on. Also customer had a complaint about the doors to the unit no being level. Went ahead and re leveled the unit. Unit now leveled. No leaks at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER8700DH1
Near Burnet, TX 78611
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a range that is not heating. Found failed bake element and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL RANGE
Model MER5755QAW
Near Burnet, TX 78611
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a range with a broken handle. Found door handle broke on left side and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78723
Scott
Job Details: 05/27/2021
"Arrived on site for dryer turning but not heating . Found unit is only getting one leg of power . Flipped breakers, still leg missing . Recommended electrician look at breaker and outlet . Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
Kayman
Job Details: 05/27/2021
Arrived onsite for cooktop with center burner issues and not lighting. Upon inspection I found that when the customer uses a grease block pad for the burner it will go out in low setting. I replaced the center burner. The customer brought to my attention that when you light all burners and change settings the other burners loose flame or it gets lower indicating a pressure issue. I inspected the regulator and confirmed it is configured for natural gas which is correct for this home. I am ordering the Regulator(W11087445) and manometer for return trip. Office to R/S due to part availability. No gas leaks detected during time of service. ; ordrng 1 W11087445 (Regulator) and 1 Manometer (Manometer)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78737
Brandon
Job Details: 05/27/2021
"Arrived on site for customer complaint of freezer lights not working, found failed top module in freezer, I replaced module, unit tested good. ; used 1 W11462342 (Module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Austin, TX 78741
Jacob
Job Details: 05/27/2021
Arrived onsite for unit making noise during operation. Tested unit. Could not get a noise issue. Went ahead and replaced the fan motor. Unit turned on. Still no noise issues. Let landlord know that the units will make noises and to refer to the instruction manual and it will explain that the unit will make random noises from time to time. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78705
Scott
Job Details: 05/27/2021
"Arrived on site for poor drying washer . Found drain pump had failed . Did try to remove item stuck in propeller. Unit is still draining poorly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78732
Robert
Job Details: 05/27/2021
Arrived on job to replace previously diagnosed part. After replacement of UI control. Ice maker on it?s own harvest and filled with water.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bastrop, TX 78602
Matthew
Job Details: 05/27/2021
Arrived onsite to replace previously diagnosed parts. Upon disassembly found bulkhead failed. Cannot install parts or current condition will cause new parts to fail. Will also need to order heat box. Will need to return with all parts to complete repair. Due to extent of repair will need 2 hrs complete. Will need AUTHO for additional parts and 2 hr. Office to reschedule ; ordrng 1 NEEDAUTO (NEED AUTHO ) and 1 W10828905 (bulkhead) and 1 WP8541818 (box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/27/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found faulty water valve and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David Z
Job Details: 05/27/2021
Arrived on site to follow up a refrigerator that is not cooling. On arrival found unit unplugged in maintenance garage. Removed back panel and checked equalized pressure. Found at 65 psi in warm garage. Checked and found that when unit is plugged in the start device just clicks and doesnt run compressor and heats up. Tested with good start device and found same result. Found no leaks via UV light. Unit has a failed compressor that is not starting. Ordering compressor and associated parts. Office to schedule.; ordrng 1 LOkRing (Lokring Kit) and 1 W11480426 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Dryer)
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS03
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/27/2021
Arrived n site to install previous diagnosed parts. Removed outer door panel and installed new. Found door still in same situation. The door is stick out father than panel on left side (see SD-QUICKPIC). Added tape to inner door to test if door switches are engaging and found fault is with inner panel. Will need to replace inner panel. Will return with switches and hinges on hand if needed. ; ordrng 1 W10737653 (INNER DOOR PANEL)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Holland, TX 76534
Wesley
Job Details: 05/27/2021
Arrived onsite and found belt had slipped off. Reseated belt. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID OVEN
Model KEBC208KSS02
Near Georgetown, TX 78628
Lou
Job Details: 05/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the door inner panel glass being broken, I removed and replaced the glass and tested. Unit is operating as designed except for the interior lights. Advised customer the control would need to be rebuilt and possibly the UI replaced and customer advised they would use it without the lights.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Georgetown, TX 78633
Tommy
Job Details: 05/27/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced both igniters, proceeded to test. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Leander, TX 78641
Kayman
Job Details: 05/27/2021
Arrived onsite for dishwasher not operating and leaking from the front. Upon inspection I found the unit ran through diagnostics as designed but then would not drain. I could hear the drain pump activate but no water at the disposal. I found the drain tab in the disposal had not been broken out so the dishwasher could not drain. I broke out the tab and tested the unit again. The unit had F5E1 error but I could not re create any issues with the door. No leaks detected during time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pflugerville, TX 78660
David Z
Job Details: 05/27/2021
"Arrived on site to install sump and motor ordered after last visit. Installed sump and tested unit. Verified that all functions are working properly, no leaks are present.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Austin, TX 78727
Justin
Job Details: 05/27/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and ran a diagnostics test. The unit filled and ran through as designed. No error codes thrown at the end of the cycle. No leaks observed at the time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, TX 78664
Jimmy J.
Job Details: 05/27/2021
"Arrived on site for Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and F7E1, F3E2, F8E1, F5E4 all came on. Inspected dust cover and found belt not attached and splutch damaged. Removed splutch to install new splutch and gearcase threads were too badly damaged to install splutch. Removed gear case, splutch and cam and installed new gear case and splutch kit cam. Washer would not go into calibration but went through auto diagnostics as designed. Explained to customer they can run it through several loads and to let us know if the washer is not running as designed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Lakeway, TX 78734
Luis
Job Details: 05/27/2021
"Arrived on site for no cool found evaporator incased in ice,ran diagnostics heater not powering on,removed cover defrosted evaporator found failed thermal fuse on neutral wire not allowing heater to power on ordering harness assembly; ordrng 1 W11501934 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FTWH01
Near Wimberley, TX 78676
Andrew
Job Details: 05/27/2021
Arrived on site to replace water filter. Replaced customer provided filter. No leaks detected. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Austin, TX 78737
Leonardo
Job Details: 05/27/2021
Arrived on site to test unit for unit not secured to cabinet. Advised customer that we cant secured unit that will have to be the install person to do it. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/27/2021
"Arrived on site for customer complaint of unit making weird noises and not finishing cycles, and not draining sometimes, I ran diagnostic test cycle, found no error codes in diagnostic mode, but while filling with water in diagnostic tests it was slow to fill, I replaced valve, unit tested good. ; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/27/2021
"Arrived on site for microwave oven combo screen frozen and not allowing input option. Inspected unit and work area. Reset unit at circuit breaker. Performed diagnostics mode and checked fault codes. Found error F6-E4 stored. Performed factory reset and tested normal operation. All tested good.
We serviced a
JENN-AIR OVEN
Model JJW3830WP02
Near Lakeway, TX 78738
Leonardo
Job Details: 05/27/2021
Arrived on site to test unit for unit turning on by itself. Found shorted keypad.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Cedar Park, TX 78613
David S
Job Details: 05/27/2021
"Arrived on site to diagnose washer making loud noise during cycle, customer informed of the same. Put unit into diagnostics and found that during the spin portion the unit made a loud squeaking noise. Accessed underneath the unit and found the cam torn up. Replaced cam, ran unit through high spin and agitate, the unit is now functioning as designed. Job complete."