Near San Marcos, TX 78666
Robert
Job Details: 05/01/2020
WASHER WHIRLPOOL CAE2745FQ0 Arrived on job to replace tub and ring after replacement test operation. No leaks detected at time of service.
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite and tested operation found unit with excessive amount of soap suds. Advised customer to use liquid soap instead of the pods. Adjusted rinse aid to lowest setting due to water softener. Job complete.
Near Spicewood, TX 78669
David
Job Details: 05/01/2020
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site to diagnose a washer that had an LF error and didn’t make much noise when ending cycles. Found F8E1 error for valve failure and F0E5, for off balance. Called and documented the cycle signal noise complaint with tech line, SR7727718832. This LF error has only happened a couple times. But unit has returned to normal operation. Tested all valves and all were filling normally, with no flood stop system installed. Did not have valves today. Advised customer that unit is working good at this time, but if issue returns we should return with inlet valves. At this time no way to increase cycle signal noise level. Call complete."
Near Georgetown, TX 78633
Andy
Job Details: 05/01/2020
REFRIGERATOR FRIGIDAIRE FCGM201RFB2 "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found no frost pattern on evaporator and ice ball on top left hand side. Ordering needed parts. Office to schedule return trip. SS repair, 2 man job, 2 hour job. No water leaks present at time of service. Parts research for access valve.; ordrng 1 297311300 (evaporator) and 1 297363200 (heat exchanger) and 1 5303305677 (drier/filter) and 1 5304475102 (comperssor frz) and 1 PARTSRESEARCH (ACCESS VALVE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR)"
Near Georgetown, TX 78628
Andy
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for refrigerator not making ice. Found that refrigerator that customer took me to has different Model serial number then on SD-Mobile, Found failed ice maker and ice level sensor. Ordering parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)"
Near Wimberley, TX 78676
Leonardo
Job Details: 05/01/2020
DISHWASHER KITCHENAID KDTE704DSS1 Arrived on site to test unit for panel not responding. Found bad panel replaced panel test unit and unit test good job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/01/2020
WASHER GE GTW460ASJ5WW "Arrived on site to inspect washer for not filling and shaking during operation, upon inspection found the load size and 2 other switches not responding or beeping, replaced switches and harness that GE had sent customer and rested. Filling function was returned correctly. Tested spinning and agitation for any sign of extra vibration or noise, when the washer was leveled and on flat flooring there was no shaking. Showed customer all cycles. Instructed customer on loading washer evenly. Job complete"
Near Temple, TX 76501
Cliff
Job Details: 05/01/2020
DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose a dryer that is not starting. Tested unit and found wiring for motor assembly not fully connected at time of manufacturing. Rewired motor properly and tested unit. Found all is functioning properly at this time.
Near The Hills, TX 78738
Brandon
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for customer complaint of low water pressure out of water dispenser, I installed by pass plug, unit tested good, informed customer the only thing that will restrict water pressure is the filter."
Near Austin, TX 78717
Paul
Job Details: 05/01/2020
WASHER WHIRLPOOL WFW87HEDW0 Arrived onsite for a washer that won’t unlock at the end of a cycle. Mr stated the problem is very erratic and he has to power cycle the unit to get it to unlock. I only found an F0E1 stored error. I question the customer is the cycles were taking longer and the drain pump was continuing to run and they stated no that the unit completes the cycle properly but won’t unlock. I checked the connections at the door lock and the control. Both were good. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed.
Near Hutto, TX 78634
Andy
Job Details: 05/01/2020
WASHER MAYTAG MVWB835DW5 Arrived on site for washer not filling. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Kyle, TX 78640
Luis
Job Details: 05/01/2020
REFRIGERATOR FRIGIDAIRE LGUS2642LF0 "arrived on site for no cool. Diagnosed unit not going through a defrost,on,Ed heater,heater ohmed good,defrost thermo reading open,defrosted evaporator replaced defrost themro"
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Arrived on site to install previous diagnosed parts. Installed parts, tested unit everything works as designed. No water leaks at time of service. Job complete"
Near Bastrop, TX 78602
Scott
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site installed thermistor . Will need also to seal gaps in liner . Ordering rtv. Will need control as well . Call to set return .; ordrng 1 W10835562 (contrl-box) and 1 WHITEADHESIVE
Near Austin, TX 78703
Jacob
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for unit not washing dishes. Tested unit. Found that pump and motor wouldn’t respond after spraying would occur for a min. Still is cycle gotta through but not spraying for long. Replaced all parts. No change. Still having the same issue. Rescheduled with tenant. Ordered part. . ; ordrng 1 WPW10733627 (console)
Near Austin, TX 78746
Leonardo
Job Details: 05/01/2020
DISHWASHER JENN-AIR JDB8200AWP0 Arrived on site to test unit for unit leaking. Test unit and foud unit leaking from motor. Replaced sump and motor test unit and unit test good
Near Lakeway, TX 78734
Wesley
Job Details: 05/01/2020
OVEN GE JTP15BOA2BB Arrived onsite and found unit bake element failed.mreplaced element. Unit is now operating as designed.
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/01/2020
VENTHOOD KITCHENAID KVWB606DSS2 Arrived to install chimney. Installed and tested properly
Near Wimberley, TX 78676
Luis
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for no cool. Powered unit on compressor not running,diagnosed a defective compressor,removed compressor and drier,installed a new compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Spicewood, TX 78669
David
Job Details: 05/01/2020
OVEN ELECTROLUX E48DF76EPS "Arrived on site to diagnose range that is not heating on the left side and not running self clean on right side. Performed diagnostic and temp checks. Found left oven to be fully operational and heating fine to 400 degrees. Advised customer on how to use left oven and power on. Found that the right oven auto clean function was failing due to a rack detecting switch that was staying open when it should be closing. Called Electrolux to confirm part number and diagnostic and did confirm that a switch is needed and no longer available. Ordering part per policy, 5304452871 switch. . All functions of both ovens and burners are functional, just not right oven self clean. Advised customer of proper cleaning procedures. Call complete at this time ; ordrng 1 5304452871 (switch)"
Near Canyon Lake, TX 78133
Noah D
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Arrived on site to install icemaker arm in fridge to stop ice production, installed arm and tested. Complete"
Near Austin, TX 78746
Kevin
Job Details: 05/01/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found fresh food evaporator drain is blocked with ice, cleared ice and it is operating properly. No water leaks detected at time of service, job complete"
Near Temple, TX 76502
Cliff
Job Details: 05/01/2020
WASHER WHIRLPOOL WTW8040DW0 Arrived on site to diagnose a washing machine that is not draining. Found all parts and components fully functional at time of service. Inspected machine and found no other failures at this time. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78737
Kevin
Job Details: 05/01/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found temperature on timed dry cycle reaches 178°, took one picture. Found airflow is good took one picture of airflow indicator. Also ran dryer on normal cycle and it turns off after a few minutes with no items in the drum moisture sensor is operating properly reported findings to techline 7727715874."
Near Spring Branch, TX 78070
Noah D
Job Details: 05/01/2020
REFRIGERATOR GE ZISP480DXBSS "Arrived on site to inspect fridge for cooling issues, upon inspection found the defrost heater was not defrosting evap, ordering all heating parts due to already changing out board and instructing customer to defrost 24 hrs beforehand. Office to reschedule ; ordrng 1 WR17X29775 (PAN HEATER) and 1 WR50X10092 (DEFROST )"
Near Kyle, TX 78640
Robert
Job Details: 05/01/2020
DRYER WHIRLPOOL WED6200SW1 Arrived on job for complaints of no power. Confirmed the L1 leg has no power. Customer to have electrician repair supply.
Near New Braunfels, TX 78132
Robert
Job Details: 05/01/2020
WASHER MAYTAG MVWB765FC3 "Arrived on job for complaints of noise. Ran diagnostics and found no noise, but I put a load of clothes in and found the motor made a clanking noise. ; ordrng 1 W10754448 (clutch) and 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR )"
Near Manor, TX 78653
Eman J.
Job Details: 05/01/2020
DISHWASHER WHIRLPOOL DU850SWPB3 Arrived on site for a dishwasher not spraying water. Tested the system found that the timer is faulty. Ordering g a timer part number WPW10199587. Scheduled customer for return appointment; ordrng 1 WPW10199587 (timer)
Near , TX 78644
Luis
Job Details: 05/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for no cool. Replaced compressor per prev diagnosed,during installation of a uv drier found cap tube abnormally flexible,diagnosed crack in cap tube slaughter adjusted tube,cap tube broke at liner,attempted to free excess cap tube from liner,unable to extend cap tube,called tech support,ran video chat with rick, 7727668562"
Near Austin, TX 78756
Scott
Job Details: 04/30/2020
UNKNOWN UNKNOWN NISSAN
Near Johnson City, TX 78636
Jacob
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for unit not making ice. Tested unit. Upon investigation, found that the ice maker was not working and the fill tube had a blockage of ice. Removed ice from fill tube and replace ice maker. Tested unit. Unit test good. No issues at this time. Job complete"
Near Cedar Park, TX 78613
David
Job Details: 04/30/2020
OVEN GE PT925SN1SS "Arrived on site to diagnose range that was intermittently showing no probe inserted issue when cooking on power oven. Performed diagnosis and checked probe and socket. When plugging in you can feel the probe is a little loose in the socket and likely gets worse with temp. Ordering 1 WB18T10394 socket and harness for probe. Office to reschedule when parts available, as showing out of stock from vendor. ; ordrng 1 WB18T10394 (harness wire probe)"
Near Austin, TX 78744
Kevin
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Arrived on site and inspected refrigerator and found icemaker fill tube is not completely installed into funnel and some water has been running into freezer and causing ice buildup on the bottom. Removed all ice and recommended to customer that refrigerator be completely thawed. Corrected water table for icemaker and it is no longer leaking into freezer. Job complete
Near Austin, TX 78745
Kevin
Job Details: 04/30/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found noise customer is experiencing is torque on agitator due bed linens being washed. Recommended that items not be wrapped around agitator and explained Correct loading procedure to prevent errors. No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Luis
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site for no cool. Powered unit on compressor powered on then off,diagnosed a failed starter to the compressor. Installed a new starter powered unit on compressor powered on,frost forming on bottom section of evaporator. ; used 1 8201786 (START DEVICE) from stock"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/30/2020
DRYER MAYTAG MEDB835DW0 "Arrived on site to inspect dryer for scratching noise, upon inspection found the rollers screeching during operation, replaced repair kits and rollers. Screeching stopped and normal operation returned. Complete"
Near Marble Falls, TX 78654
Keith D.
Job Details: 04/30/2020
WINE COOLER KITCHENAID KUWA244PSS0 Arrived on site and tested operation found unit not cooling. Verified proper voltage to thermostat. But no voltage to compressor. Unit has failed thermostat. Unit will need a new thermostat to repair; ordrng 1 WP4344659 (thermostat)
Near Georgetown, TX 78628
Cliff
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not cycling properly. Found water turned off under sink causing unit not to fill. Turned on water and cleared error codes. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78645
Lou
Job Details: 04/30/2020
VENTHOOD UNKNOWN WVW53UC6FS2 "Arrived on site to inspect vent hood lights not working. Upon further inspection, the customer advised that sometimes the lights will turn on right away and sometimes they don’t and after being on for a while, they dim and turn off. When the customer went to turn the lights on, they failed to come on as when she tried again they came on. I found that the right light connection was not fully connected and when I touched it, it came unplugged. I removed the transformer and found the light wiring harness zip ties together too tight. I removed the zip tie and reconnected the lights and tested. The lights are operating as designed. I advised the customer of my findings. Job completed."
Near Marble Falls, TX 78654
Keith D.
Job Details: 04/30/2020
WASHER LG WM1814CW Arrived onsite and checked for visible leaks. Found visible signs of water leaking from dispenser assembly. Ran quick cycle and found cold water valve had failed. Unit will need cold water valve and new dispenser assembly to repair. ; ordrng 1 4925ER1015B (DISPENSER ASSEMBLY ) and 1 5220FR2075L (COLD WATER VALVE )
Near Buda, TX 78610
Brandon
Job Details: 04/30/2020
WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of hot water cycle not working, found faulty valve, I replaced valve, unit tested good."
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
REFRIGERATOR AMANA ASI2575GRS02 "Arrived on site for food freezing in the fresh food section. I inspected the unit and work area. I tested the thermistor for resistance and found it out of range. I replaced the thermistor the the fc side. Spoke with customer about making sure to leave an air at the back of the fridge, inside, to allow for proper air flow from the damper to the rest of the unit. No water leaks detected. Job complete."
Near Cedar Park, TX 78613
David
Job Details: 04/30/2020
REFRIGERATOR LG LTCS24223D/03 "Arrived on site to diagnose refrigerator that was making a bizarre squeaking noise. On arrival unit was not making any noise at all. Customer showed me a video they had recorded which had a noise that sounded almost like squeaky bed Springs, or a creaking wooden floor. Since I was not able to verify or catch the noise and all is working now, no repair to be made. Advised customer to get additional video and to open doors to see if they can narrow down the noise source and follow up. Otherwise since unit is performing no repair needed. Call complete."
Near Austin, TX 78750
Wesley
Job Details: 04/30/2020
MICROWAVE KITCHENAID KMLS311HSS6 Arrived onsite and used lamps to attempt repair of led lighting issue. But found more lamps are needed. Ordering lamps to repair. PSP item. Office to reschedule. ; ordrng 2 W11048310 (LAMP)s
Near Lakeway, TX 78734
Brandon
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of unit not dispensing ice, found coupling not making good contact with ice container, I replaced both parts, unit tested good."
Near Lago Vista, TX 78645
Lou
Job Details: 04/30/2020
WASHER MAYTAG MVWB865GW1 "Arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F0E3. Failed to dispense warm water. Stopped testing and removed and replaced the inlet valve and calibrated unit. Retested and unit operated as designed. No water leaks observed during service, job completed."
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived onsite for unit not making ice. Tested unit. Found that the ice maker was bad and fan ice box has gone bad. Replaced ice maker and ice box fan.
Near Round Rock, TX 78665
Paul
Job Details: 04/30/2020
REFRIGERATOR LG LSXS26326S "Arrived onsite for a refrigerator to replace previous diagnosed parts. I installed the new door. After installing the door under the kitchen lighting I could see two dents in the top of the door. I took pics of the dents in SDQP. Need to replace the door again and the name plate. The door does not come with the name plate. Ordering parts research for name plate. Office to RS.; ordrng 1 ADC74646304 (RIGHT DOOR) and 1 PARTSRESEARCH (LG NAMEPLATE)"
Near Austin, TX 78717
Tyler B.
Job Details: 04/30/2020
WASHER WHIRLPOOL MVWX655DW2 "Arrived to install previously ordered parts, replaced basket, gearcase and drawer and tests properly"
Near Austin, TX 78744
Kevin
Job Details: 04/30/2020
DRYER MAYTAG MED6630HW0 "Arrived on site and inspected dryer and found it is rattling during operation. Per service pointer W11378591A added sound pads between motor mounts and lower dryer panel and seal at fan shroud. Dryer is now quiet while running, job complete"
Near Round Rock, TX 78664
Paul
Job Details: 04/30/2020
DISHWASHER BOSCH SHP865WF5N/10 Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the drain pump and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/30/2020
RANGE WHIRLPOOL WFG535S0JV0 Arrived to install previously ordered parts. Replaced burner and tested properly
Near Austin, TX 78738
Jacob
Job Details: 04/30/2020
WASHER MAYTAG A108 Arrived onsite for unit not going through cycles after the tub fills. Customer Says that the timer turns around and doesn’t stop. Tested unit. Found that timer was not working. Ordered part. Office to reschedule when part arrives.; ordrng 1 WP205001 (timer)
Near Florence, TX 76527
Cliff
Job Details: 04/30/2020
RANGE JENN-AIR JED8430BDB18 Arrived on site today goes a cooktop with a burner that will not turn off. Found right front infinite switch shorted out preventing burner from turning off. Switch will need to be replaced to complete repairs. .; ordrng 1 WP74008248 (switch-inf)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/30/2020
OVEN WHIRLPOOL KFGD500ESS04 Arrived on site to inspect oven for not turning off. Upon inspection found the panel was not responding when canceled. Installed panel and tested all functions. No problems found. Complete
Near Leander, TX 78641
David
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 arrived on site for refrigerator lights not working in top of RC compartment. Performed diagnostic and found FC light out as well. Replaced FC light and all lights came on. All is working as designed. Call complete.
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
REFRIGERATOR GE GFD28GSLFSS Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not turning on. Test unit and found bad panel and control. Replaced both parts under 5 year warranty test unit and unit test good job. Complete.
Near Austin, TX 78729
David
Job Details: 04/30/2020
RANGE WHIRLPOOL WFE320M0EW2 "Arrived on site to diagnose range that was not powering on. Performed diagnostic and checked voltages. Checked junction panel and found all wires loose and L2 wire broken off the junction panel. Tried replacing junction and rewired and unit still not powering on, needs wiring harness and control, and also told customer to get a new power cable. Ordering new harness and returning with control. Office to reschedule based on availability and several people coughing in house. ; ordrng 1 W11134601 (harns-wire) and 1 W11134602 (harns-wire) and 1 W11416847 (MAIN HARNESS)"
Near Austin, TX 78745
Luis
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for not dispensing ice. Found ice blockage in chute,removed adjusted bin and motor,tested ice dispenser unit working as designed"
Near Hays, TX 78610
Brandon
Job Details: 04/30/2020
WASHER MAYTAG MVWX655DW2 "Arrived on site for customer complaint of unit going out of balance, found faulty gearcase, I replaced gearcase, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 04/30/2020
WASHER WHIRLPOOL WFW8500SR00 Arrived on site to diagnose a washing machine that is giving error codes. Tested unit and found even though no soap is in the machine there were suds appearing during diagnostic test. Advised homeowner on findings and best cleaning procedures for washer. No further repairs are needed at this time and all parts and components are functioning properly. No leaks were found at time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5840BW0 "Arrived to inspect unit with clicking noise, found actuator failed, replaced and tested properly
Near Austin, TX 78723
Eman J.
Job Details: 04/30/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to install previous diagnosed parts. Replaced the front panel and found that the handle was broken going to order a handle order#W11391973, screw set order #W10907991, screws order#W10826179 and stud order #W11157086. Scheduled appointment for customer ; ordrng 2 W10826179 (screw)s and 1 W10907991 (screw SET) and 2 W11157086 (stud)s and 1 W11391973 (HANDLE STAINLESS )"
Near Austin, TX 78747
Leonardo
Job Details: 04/30/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for burners not igniting correctly. Found bad module replaced module test unit and unit test good job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for burning smell from the dryer. I inspected the unit and work area. I tested the dryer and found it not heating, when I went to pull the plug I found the plug was heating up, when I inspected the plug I found it burnt. See so quick pic. I called techline and spoke to Rick (SR# 7727704605), advised them of the situation. Techline said after the checks the issue is with the outlet, and recommends the power cable and outlet get fixed before using the unit again. I replaced the heating element with new. Job complete."
Near Austin, TX 78730
Wesley
Job Details: 04/30/2020
WASHER GE GTWN4250M1WS Arrived onsite and found unit air trap clogged with sediment and soap scum and inaccessible due to small access holes. On inside of tub.
Near San Marcos, TX 78666
Robert
Job Details: 04/30/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of small leak. Found the drawer leaking out front. Will need drawer replaced. ; ordrng 1 W11318755 (DRAWER )
Near Briarcliff, TX 78669
Leonardo
Job Details: 04/30/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to test unit for burners not igniting. Found bad burner heads resolved burner heads test unit and all burner working as designed.
Near Austin, TX 78753
Scott
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL ED5RHAXNB00 Arrived on site for water not dispensing . Ice dispensing paddle working . Found tabs holding switch broken . Ordering bracket . No water leaks detected at time of service . Please call to set return .; ordrng 1 WP2180226 (bracket)
Near Lago Vista, TX 78645
Lou
Job Details: 04/30/2020
DISHWASHER GE GDT695SSJ2SS "Arrived on site to inspect dishwasher no functions. Upon further inspection, I attempted to start the unit and it failed. I checked voltage at the outlet and junction box and got 124V. Removed the control housing and found the control indicator blinking 7x within 3 seconds. Checked the tech sheet and found the CSM was tripped and needed to be reset. Placed the unit in diagnostics and tested the unit to clear the operated as designed. Took unit out of diagnostics and started it in a normal wash and checked the control. Unit is operating as designed and control reset. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 04/30/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer making loud noise and burning rubber smell. Tested and inspected unit and found failed gearcase dripping oil and failed belt and cam. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Left unit unplugged for safety.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Near Austin, TX 78704
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for no ice. Ran diagnostics ice box fan not powering on diagnosed unit will need a new ice box fan ; ordrng 1 W11407678 (ICE BOX)
Near Austin, TX 78717
David
Job Details: 04/30/2020
DISHWASHER WHIRLPOOL MDB8959SBS2
Near Leander, TX 78645
Lou
Job Details: 04/30/2020
OVEN JENN-AIR JJW3830DP01 Arrived on site to inspect wall oven not connecting to WiFi. No error codes showing in diagnostics. I removed and reapplied the console and programmed the unit. Provided the customer with the new SAID & MAC numbers and whirlpool WiFi connect team number 866-333-4591. Job completed
Near Austin, TX 78745
Kevin
Job Details: 04/30/2020
WASHER LG WM3270CW "Arrived on site and set washer into a diagnostic cycle and ran all functions, customer is experiencing TE error code very intermittently. Spoke with LG tech assist and after running three diagnostic cycles they said the machine is operating normally and the notification/error is due to incoming water either being too hot or too cold. This is a normal notification of the washer it is acting normally and operating as intended, job complete incident # tcc20049505405"
Near Georgetown, TX 78633
Cliff
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found freezer temps slightly too high. Advised homeowner may not have cycle properly causing higher than average temperatures. Homeowner is going to perform hard reset on unit by power cycling it. Advised homeowner if issue does not resolve after reset sealed system may need to be serviced.
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to install previous diagnosed parts. I gained access to the fan assembly and replaced it with a new one. I reinstalled the unit and tested the microwave, the fan comes on and the microwave heats. Job complete."
Near San Marcos, TX 78666
Robert
Job Details: 04/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on job for complaints of no water. Loose connection at valve. Reconnect and test. Left unit unconnected to water source. No leaks detected at time of service
Near New Braunfels, TX 78132
Noah D
Job Details: 04/30/2020
COOKTOP KITCHENAID KGCU467VSS "Arrived on site to inspect oven for not igniting, upon inspection found the range burner head was off center. Readjusted and tested. No problems found .complete"
Near Marion, TX 78124
Noah D
Job Details: 04/30/2020
DRYER WHIRLPOOL WED6620HW1 "Arrived on site to install washer console, installed the console and power was returned to unit, no problems found. Job complete"
Near Georgetown, TX 78628
Cliff
Job Details: 04/30/2020
DISHWASHER BOSCH SHPM65W55N/11 Arrived on site to diagnose a dishwasher that will not start. Found start button on the control module shorted out. Replaced control module and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no ice and light. Ran diagnostics E2 error on icemaker and defective led in freezer. Replaced icemaker and leds power cycled unit,ran diagnostics icemaker passed harvest ran fill test passed"
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
DISHWASHER KITCHENAID KUDC10FXSS6 Arrived onsite for UI control panel heat dry button and cancel button not lighting up. Tested unit. Found that lights are not working. Replaced UI panel.
Near Jonestown, TX 78645
Lou
Job Details: 04/30/2020
DISHWASHER MAYTAG MDB7749AWB1 "Arrived on site to inspect dishwasher no operating. Upon further inspection, I found only certain keys were functioning on the console. I removed the console and inspected the control, bimetal, and ribbon and found a small black spot on the ribbon. Contacted techline and spoke to Joel and advised of my findings. Per service pointer #W10727550B, Joel provided an SCODE-S25453 and file #7727704730 and advised to replace the console as whirlpool will cover only the part. I removed and replaced the console and tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Andy
Job Details: 04/30/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer making noise. Tested and inspected unit and found belt issues. Made needed adjustments and instructed customer on use and care and practice for best performance. No other repairs are needed at this time.
Near Leander, TX 78641
David
Job Details: 04/30/2020
DRYER WHIRLPOOL WED8500DC4 Arrived on site to diagnose a dryer that was making a loud rubbing noise when starting. Performed diagnostic and could hear the noise coming from rollers. Used repair kit and replaced rollers and belt pulley. Retested and noise was gone. All is working as designed at this time. Call complete.
Near Hutto, TX 78634
Andy
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator FC not cooling properly. Tested and inspected unit and found ice buildup on FC evaporator. Unit is not going into defrost found failed evaporator motor with harness. Ordering needed part as well as heater in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE) and 1 W11109595 (motor-evap) and 1 WP12729128 (heater)
Near Austin, TX 78734
Leonardo
Job Details: 04/30/2020
DISHWASHER KENMORE 13963K012 "Arrived on site to test unit for lights staying on when unit is off. Found shoes Ted keypad and board
Near Seguin, TX 78155
Robert
Job Details: 04/30/2020
WASHER MAYTAG MVWC200XW2 Arrived on job for complaints of not working and leak. Ran diagnostics and found no codes. Ran calibration and check for leaks. No leaks detected at time of service.
Near Austin, TX 78747
Kevin
Job Details: 04/30/2020
REFRIGERATOR MAYTAG MFI2570FEB02 "Arrived on site and inspected refrigerator and found water tube to icemaker is split, a new tube and icemaker will be needed to correct issue attempted to use silicone to temporarily correct leak. No water leaks from connections at time of service; ordrng 2 212643 (sealer-gum)s and 2 W10841140 (adhesive)s and 1 W11415785 (WATER TUBE) and 5 WP2177331 (plastic-sq)s and 1 WPW10300024 (icemaker)"
Near Blanco, TX 78606
Jacob
Job Details: 04/30/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived onsite to replace part ordered by previous tech. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78746
Scott
Job Details: 04/30/2020
WASHER WHIRLPOOL MHW8630HC0 Arrived on site for washer not draining . Found bra pads stuck in drain hole in tub. Removed 3 pads . Tested unit all checks normal. No water leaks detected at time of service .job complete .
Near Austin, TX 78746
Kevin
Job Details: 04/30/2020
DRYER WHIRLPOOL WET4024HW0 Arrived on site and inspected dryer and found when start switch is pressed machine will hum but motor will only engage if drum is rotated manually. Spoke with tech line and they said this is likely due to a weak motor. A new motor will be needed to correct the issue 7727706642; ordrng 1 696541 (base) and 1 WP696418 (scroll-fan) and 1 WP696426 (wheel) and 1 WPW10448901 (motor-drve)"
Near Marble Falls, TX 78654
Keith D.
Job Details: 04/30/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived onsite and tested operation found no error codes ran compressor in diagnostics found overload relay clicking. Tested compressor windings found to be good. Unit will need new relay to repair unit. ; ordrng 1 W11098401 (relay-strt) and 1 W11106270 (overload)
Near Georgetown, TX 78633
Cliff
Job Details: 04/30/2020
REFRIGERATOR KENMORE 106.577097 Arrived on site to diagnose a refrigerator with a leaking icemaker and not producing ice. Found icemaker coating flaking off and icemaker heater failed. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Wesley
Job Details: 04/30/2020
OVEN KITCHENAID KOCE500ESS09 Arrived onsite with SM and replaced noisy convection fan motor after testing to confirm cause. All checks good. Unit is now operating as designed.
Near Austin, TX 78746
Luis
Job Details: 04/30/2020
REFRIGERATOR KITCHENAID KBFS20ETSS01 "Arrived on site for no cool. Clicking noise from compressor compartment,diagnosed a failed starter to compressor,installed a new starter powered unit on compressor powered on.
Near Manchaca, TX 78652
Luis
Job Details: 04/30/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Arrived on site for ice build up in freezer and moisture in fresh food. Found liner warped causing gasket to slip out of door unit will need both doors. ; ordrng 1 LW10668765 (DOOR ) and 1 LW10668769 (DOOR) and 1 NEEDAUTHO, states that autho needed"
Near Pflugerville, TX 78660
David S
Job Details: 04/30/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site for Asher making a noise. I inspected the unit and work area. Found the noise happening while the washer is spinning. Found the gear case covered in oil. I replaced the gear case and tested the unit. Unit operated as designed, no more noise during the cycle. No water leaks detected. Job complete."