Service History 382

Near Round Rock, TX 78681
Kayman
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite to install previously diagnosed parts. I installed the RC evap motor the FC evap motor the control UI and the HV control. When I powered on the unit I found the lights wouldn’t turn off in the interior and the door Adam kept chiming. The unit was cooling but the door switches would no longer engage the lights and the door open alarm keeps chiming.
Near Leander, TX 78641
Jonathan
Job Details: 10/29/2020
VENTHOOD KITCHENAID UVL6036JSS0 (JO) Arrived on site for rattling vent hood to install previously diagnosed part. Removed exhaust fan motor and installed new one. Walked customer through fan modes and on/off indicating no more rattling. Works as designed. Call complete.
Near Johnson City, TX 78636
Brandon
Job Details: 10/29/2020
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site for customer complaint of UI not responding, found failed console, I replaced console, unit tested good."
Near Austin, TX 78734
Robert
Job Details: 10/29/2020
DISHWASHER UNKNOWN KUDS02FRSS2 Arrived on job for complaints of leaks. Found the inlet valve not shutting off. Will need to replace valve. Tried to shut off water underneath sink that valve won’t move. Will need plumbing to replace that valve first. ; ordrng 1 WPW10158389 (valve-inlt)
Near Austin, TX 78753
Matthew
Job Details: 10/29/2020
RANGE WHIRLPOOL AER6603SFS2 Arrived onsite to replace previously diagnosed parts. Replaced wiring harness. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV04 "Arrived on site to diagnose a refrigerator that is dripping water from the dispenser. Tested unit and found dispenser operation work properly. Advised homeowner due to construction in the area and crushed ice usage, ice may melt from ISA guide and air may be introduced to system from construction causing water line or ice dispenser to drip. No further repairs are needed and no leaks were found after services were performed."
Near Wimberley, TX 78676
Richard
Job Details: 10/29/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer leaking water. Replaced outer tub and basket and gear case. Washer tested fine and no leaks detected complete
Near Austin, TX 78703
Jacob
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for unit not unlocking. Tested unit. Found that the lock was not responding. Replaced lock. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Smithville, TX 78957
Andy
Job Details: 10/29/2020
WASHER MAYTAG MVWC565FW1 Arrived on site to install previously diagnosed lid strike. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Andrew
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to test unit for not producing ice in refrigerator and noise coming from refrigerator. Found bad ice maker. Replaced ice maker, tested unit, unit works good. No leaks detected. Found frost build up causing evap fan to rub. Steamed frost completely off. Ran service test 1, 2, 3,4,5 and 6 all tested good. No leaks detected. Put unit into 8 hour basic defrost mode. Job complete."
Near Austin, TX 78703
Jacob
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL KDFE104DSS0 Arrived onsite to replace the left and right top tracks. Replaced tracks. Tested unit. Unit test good. Also put unit in diagnostics to reset the heat element. Tested heating element. Element tested good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details: 10/29/2020
RANGE GE JGBS60DEK2BB Arrived on site and installed new burner and igniter. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
Kayman
Job Details: 10/29/2020
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for dryer that will not power on but the light is on. I found the thermal fuse had blown. I also found the element not showing continuity. I replaced the thermal fuse and element and tested the unit. The unit is working as designed. I was not able to verify airflow from the vent and I recommended getting the vents checked so ensure the fuse doesn’t blow again. Job complete.
Near Austin, TX 78759
Wesley
Job Details: 10/29/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite and found unit could be reset had water sensor problems from oversudsing. Advised on cleaning and tested. All is workin properly.
Near Pflugerville, TX 78660
David S
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previous diagnosed parts. When I arrived the customer stated the fridge is now powering off randomly. I inspected the unit and work area. I put the unit through test 4, when the test advanced to step 5, freeze, the unit shorted out and lost power. I installed the new hinges and bushing. The doors are now sealing properly. I am ordering the freezer evap harness W11249952, and the power supply WPW10624574, I am also ordering authorization.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 W11249952 (motor-evap) and 1 WPW10624574 (cntrl-elec)"
Near Manor, TX 78653
Scott
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF130PAHW1 "Arrived on site for dead dishwasher. Found power cord not installed properly . Reinstalled power cord . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete ."
Near Georgetown, TX 78628
Tommy
Job Details: 10/29/2020
REFRIGERATOR MAYTAG M1TXEMMWW00 "Arrived onsite for ice maker not working. Found ice maker motor wasn’t running. Replaced ice maker and tested unit tested good. Replaced filter upon customer request and retested ice maker, ice maker tested good job completed."
Near Leander, TX 78641
Kayman
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived onsite for microwave not heating properly. Upon inspection I found the fan making a very loud abnormal noise like something binding against the blower. I pulled the unit and removed the cover. I found the left side of the blower sinking down and rubbing against the plastic housing. I pulled the blower into correct position and I could not get it to sink back down. I tested the unit while down and it is working as designed. I reinstalled the unit and tested again. The unit is working as designed at this time. Job complete.
Near Hutto, TX 78634
Tommy
Job Details: 10/29/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for previously diagnosed parts. Found burner was incorrect burner the burner needs is the Back right.; ordrng 1 WPW10515453 (BURNER HEAD )
Near Georgetown, TX 78633
Jonathan
Job Details: 10/29/2020
DRYER KENMORE 110.695228 "(JM) Arrived on site for dryer that would continue to run and light would not turn on during a drying cycle if door was opened. Found the door switch not clicking and checked resistance. The door switch remained closed and had zero Ohms, when switch toggled this did not change. Replaced door switch and unit began working as designed.
Near Austin, TX 78746
Kevin
Job Details: 10/29/2020
DRYER WHIRLPOOL WED97HEXL0 "Arrived on site and inspected dryer and found belt is broken and tensioner pulley has disintegrated. after replacing dryer is now operating properly, job complete."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/29/2020
FREEZER WHIRLPOOL WZF34X18DW03 Arrived on site for freezer iced up. Inspected unit and work area. Found unit not defrosting. Performed diagnostics mode and activated defrost cycle. Measured amp draw to element and found 3.78 amps. Found relay clicking amp FC and on and dropping amp. Will need to replace control. .; ordrng 1 W11253128 (CONTROL BOX)
Near Austin, TX 78749
Leonardo
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for door not closing. Test unit and found damaged tub frame and left and right hinges. Also found inner door damaged. Ordering new tub and hinges and inner door. Office to reschedule 2 hour job ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 W10908291 (INNER DOOR ) and 1 WP8534853 (RIGHT HINGE ) and 1 WP8534854 (LEFT HINGE ) and 1 WPW10681506 (TUB )
Near Austin, TX 78759
Wesley
Job Details: 10/29/2020
RANGE IKEA IGL730CS0 Arrived onsite and repaired with spark module. Advised customer on repair. All checks good.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 10/29/2020
REFRIGERATOR SAMSUNG RF26VABBP/XAA
Near New Braunfels, TX 78132
Noah D
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL KDFE104HBL0 "Arrived on site to inspect dishwasher for not operating, upon inspection found the sump not pumping water through the unit, ordering sump. Office to reschedule ; ordrng 1 W10917110 (SUMP )"
Near Smithville, TX 78957
Andy
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site for Microwave door/Switch issues. Called tech line and spoke with JK (SR# 7729159581) Made aware of issues and what was done. Was instructed that it appears to be a door issue and to readjust door. Did as instructed and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78733
Kevin
Job Details: 10/29/2020
OVEN WHIRLPOOL MER8600DS0 "Arrived on site and replaced bake element diagnosed by previous technician, after replacement it is heating properly, took one picture.
Near Leander, TX 78641
Kayman
Job Details: 10/29/2020
WASHER LG WM2016CW Arrived onsite for washer that started smoking during high spin. Upon inspection I found some rubber shavings inside he boot as if the basket had been rubbing against it at some point. I accessed and inspected the rotor and stator and they both looked good with no burn marks or indications of a burn out. I then engaged the high spin and I found the unit began knocking from the back accompanying a loud scratching noise coming from within the tub. The shocks also felt very weak. As per DW the knocking and scratching is the bearing going out causing the machine to throw off center during spin. The unit will need a full tub job 2 men and 2 hours as well as shocks and a new boot.
Near Cedar Creek, TX 78612
Andy
Job Details: 10/29/2020
OVEN WHIRLPOOL WFE540H0ES0 Arrived on site for range oven not getting hot enough. Preformed temperature test and found unit now heating but lower then what is in range. Will need to replace temperature sensor and element. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10833885 (sensor)
Near Leander, TX 78645
Lou
Job Details: 10/29/2020
ICE MACHINE KITCHENAID KUIA18NNJS4 "Arrived on site to inspect ice machine not making ice. Upon further inspection, the customer had the unit turned on. I found the evaporator not freezing and producing ice. The unit is recirculating the water as designed. I pulled the out from the cabinet and checked amps to the compressor and found it reading 3.40amps. Also found where someone had tapped into the refrigerant line and let the tap on the line. I am ordering a sealed system repair consisting of the compressor, evaporator, drier, access valve, CNOTE-3 HOUR JOB & CNOTE-AUTHORIZATION. No water leaks observed during service, unit left turned off. Office to schedule return service.; ordrng 1 CNOTE (3 HOUR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Near Austin, TX 78748
Luis
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for cooling complaint. Customer defrosted unit due to ice build up in fresh food evaporator. Ran diagnostics Evap thermistor reading open,per service pointer W11092686F replaced defective thermistor,secured thermistor to correct location on suction line using foil tape and a zip,replaced drip pan and modified to sit flush,secured evaporator to liner housing using clamps and zip ties,secured new cover with 4 screwsAUTHO for service pointer S16360"
Near Austin, TX 78737
Leonardo
Job Details: 10/29/2020
OVEN WHIRLPOOL GBD307PDB1 "Arrived on site to test unit for no power. Found opened fuse,replaced fuse test u it and found upper blower not coming on. Ordering new fuse WPW10016550 reschedule for Monday ; ordrng 1 WPW10016550 (BLOWER UPPER OVEN )"
Near Liberty Hill, TX 78642
Kayman
Job Details: 10/29/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for wall oven showing error code for cooling fan speed. Upon inspection I found that in low speed the fan doesn’t spin. I accessed and replaced the blower fan and the main control. I tested the unit and it got up to 350 * with no issues. Job complete.
Near Austin, TX 78748
Luis
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for freezing in fresh food. Called tech support per tech support tall bottles or products not to be on small shelf near ice room to prevent air from impending towards thermistor location,also per tech support raised temp from 37° Sr#7729157734"
Near Lago Vista, TX 78645
Lou
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and found the unit is not filling with water fully. I checked the inlet hose and it is good and straight with no kinks. I found the fill tube was badly kinked. I was able to adjust the tube and retested and the unit continues to not fill fully. Also found the left rail does not go all the way inside the tub when pushing the upper rack all the way in. Removed and replaced the rail and it continues to fail. I removed and replaced the adjuster kit and retested and the rails are going back. Also found the bottom rack is badly warped and does not stay on track on the right side. I am ordering the inlet valve, fill tube and lower rack. . No water leaks observed during service.; ordrng 1 W10311986 (lower dishrack) and 1 W10878507 (inlet tubing) and 1 WPW10327249 (water intake valve)"
Near Leander, TX 78641
Lou
Job Details: 10/29/2020
WASHER LG WM2688HWM "Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested. I found the drain pump would not drain the water. I could hear the motor, but it sounded as if something was rattling inside the pump. I removed and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
Wesley
Job Details: 10/29/2020
DRYER WHIRLPOOL MEDX655DW
Near Bastrop, TX 78602
Andy
Job Details: 10/29/2020
WASHER WHIRLPOOL MVWC300VW1 "Arrived on site for washer not spinning properly. Tested and inspected unit and found failing cabinet and base deteriorating creating damage to motor, transmission, coupling basket agitator. Will need to replace cabinet, back, base, inner and outer tub, agitator. Motor, clutch, coupling and transmission to properly complete repairs. Ordering needed parts, office to schedule return trip. 2 hour job. Authorization needed.; ordrng 1 285771 (base) and 1 63424 (cabinet) and 1 63849 (tub-outer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10389328 (basket & bal ring) and 1 WPW10093672 (agitator) and 1 WPW10194450 (panel-rear)"
Near Austin, TX 78717
Jimmy J.
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for return visit to install bushings. Installed both bushings and doors open and close as designed. Job complete.
Near Georgetown, TX 78633
Tyler
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM01 Arrived on site to diagnose refrigerator that was continuously frosting up in the freezer. Upon arrival I found that the unit after disassembling the freezer was having a defrost issue with the thermistor the wires had come exposed from the harness to the thermostat itself and moisture had gotten into the sensor and shorted it out and they cause a feedback issue to the main control where the main control would not even go into defrost whenever the thermostat was bypassed. After installing necessary Parts and Turning on the unit I found everything is now functioning as designed at the main control would function through Its cycles as needed.
Near Austin, TX 78758
Scott
Job Details: 10/29/2020
REFRIGERATOR FRIGIDAIRE FRT21LR7ABH "Arrived on site for IM not making ice . Found ice maker working but valve has failed . Ordering valve. ; ordrng 1 242252603 (valve-water)"
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KBFS25EWMS3 "Arrived on site and attempted to cycle icemaker manually and motor is rocking back-and-forth. Replaced icemaker under one year warranty and cycled it and it is operating properly and filled with water, job complete"
Near Round Rock, TX 78681
Tommy
Job Details: 10/29/2020
FREEZER WHIRLPOOL WRF555SDHV02 Arrived onsite for freezer light not turning on. Found switch didn’t have frost but had small piece of plastic causing it to be unaligned. Fixed switch and tested door and light 5 times. Unit operating as designed. Job Completed.
Near Pflugerville, TX 78660
Scott
Job Details: 10/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave not responding to commands . Ran diagnostics and got humitynsensor error . Ordering sensor and MW control board . . ; ordrng 1 W10460457 (sensor) and 1 W11325603 (CONTROL)
Near San Marcos, TX 78666
Andrew
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site to test unit for dented door panel. Found dent on lower left corner. Replaced panel, tested unit, unit works good. No leaks detected. Job complete."
Near Cedar Park, TX 78613
David S
Job Details: 10/29/2020
WASHER MAYTAG MVWC415EW1 "Arrived on site for washer not spinning out and making a horrible noise. I inspected the unit and work area. I found fault codes F0E5 off balance load, f7e6 motor fault. I ran the unit through a diagnostics cycle and could hear the unit slip during high spin. I inspected the gear case and found the gear case it’s self slipping.
Near Salado, TX 76571
Tyler
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for icemaker that was not producing ice. Upon arrival customer stated the icemaker has been producing ice perfectly fine their original complaint was that it was not dispensing ice probably outside of the door. After further inspection of the unit I found that the issue has been because some ice inside the bucket had gotten wedged in between the dispenser teeth and cubed and crust arm dispenser flat wedging the two together and not allowing for the teeth to rotate around and dispense the ice out of the bucket and was causing a lot of strain on the buckets locking mechanism trying to force the bucket out of it mounted position. I had to carefully unwed the ice from inside the bucket in order to remove the ice bucket from the dispenser and from there I was able to disassemble the ice bucket and found that somehow the dispenser arm that runs along the bottom the bucket was also popped out of place and was not allowing for the solenoid to
Near Austin, TX 78703
Leonardo
Job Details: 10/29/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for console lights coming on and off. Test unit and found haorted console and board. Replaced both parts under 1 year warranty. Test unit and unit test good job complete.
Near Kyle, TX 78640
Richard
Job Details: 10/29/2020
REFRIGERATOR LG LFC25776SB/00
Near New Braunfels, TX 78130
Noah D
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for broken lights, upon inspection confirmed the freezer LED was out, replaced freezer LED and checked for all functions. All functions returned. Complete"
Near Austin, TX 78745
Leonardo
Job Details: 10/29/2020
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to test unit for no power test unit and found bad control board. Replaced board test unit and drain motor shorted control board again. Replaced drain motor ordering new control board.. ; ordrng 1 W10906431 (CONTROL BOARD )
Near Austin, TX 78723
Matthew
Job Details: 10/29/2020
WASHER LG WM3470HVA Arrived onsite for washer leaking. Upon inspection found that unit was not leaking from underneath. Customer experienced over suds from large load and unit released excess through rear vent. Customer can avoid future experience by decreasing the amount of items per load and monitoring high efficiency detergent use.
Near Austin, TX 78702
Jacob
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived onsite for unit not cooling or freezing. In plugged then plugged in unit. Let unit run. Did not hear the start device kick on. Replaced start device. Let unit run for about 15min. Did feel a temperature difference. No issues at this time. Job complete
Near Cedar Creek, TX 78612
Andy
Job Details: 10/29/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washer leaking dry spots, upon arrival customer informed me issue is unit not filling all the way up with water. Checked for error codes and found none. Tested unit and all operations appear normal. Called tech line and spoke with Joel (SR# 7729154897) Made aware of stated issues and what was found. Was instructed that all operations are normal and to instruct customer on water level and on loading and use and care and practice for best performance. Did as instructed. No repairs are needed at this time. No water leaks present at time of service."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KSSC48QTS02 Arrived on site and tested operation. Found condensation building under ice bucket and dripping down through ice door. Found ice door seal not sealing and motor making grinding sound. Installed new door and motor assembly. Tested operation and found unit working properly. Job complete
Near Austin, TX 78704
Jacob
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID JF36NXFXDE01 Arrived onsite to replace modules ordered by previous technician. Replaced the both right bottom led and middle led inside the refrigerator. Lights lit back up bright again. No issues at this time. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 10/29/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PF6 "Arrived on site to inspect fridge for not making ice and broken drawers, upon inspection found the wrong bracket was given, icemaker was in frozen state. Ordering icemaker and correct bracket. Office to reschedule. ; ordrng 1 240350903 (FRAME ) and 1 240351207 (TUB) and 1 241798231 (ICEMAKER )"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/29/2020
OVEN WHIRLPOOL WOD77EC0HS02 "Arrived on site for double oven not turning on. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no fault codes. Exit diagnostics mode and tested bottom oven and found control not responding. Performed diagnostics and activated low components and found working. Performed factory reset and tested control and found working. All tested good."
Near Elgin, TX 78621
Andy
Job Details: 10/29/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived on site for range damaged panel. Inspected unit and found damaged panel. Went to replace and found panel sent with is damaged as well. Ordering needed part. Also found issue with cooktop. Ordering as well. Office to schedule return trip.; ordrng 1 8195534 (cooktop) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11027440 (PANEL/ INSPECT) and 1 W11027440 (PANEL/ INSPECT )
Near Austin, TX 78704
Jacob
Job Details: 10/29/2020
OVEN WHIRLPOOL KSDG950ESS1 Arrived onsite for unit making noise during the baking process. Turned unit on. Unit got to 140 degrees and started making clanging noise. Found that convection fan needed to be changed out. Could not perform service as the unit has a down draft attached under the unit. Took pic of down draft in quick pic. Will need 2MAN and 2HR request. Office to reschedule.; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR)
Near Cedar Park, TX 78613
David S
Job Details: 10/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for sealed system repair. I powered the unit on and put it into test 40, I let the 3 way valve go to home position. I gained access to the compressor. When I punctured the dryer I found 10 psi in the system. I removed the compressor and installed a new compressor, non uv dryer and an access valve. I pulled a 30 inch vacuum. I put a measured charge of 4.5 oz into the system. I found good pressure and the freezer starting to cool after letting it run for 15 minuets. The unit is operating as designed. Job complete."
Near San Marcos, TX 78666
Andrew
Job Details: 10/29/2020
RANGE WHIRLPOOL WFC150M0JB0 "Arrived on site to test unit for shutting off. Tested unit found connection on control panel just touching, not even connected. Secured connection, tested unit, unit works good. Job complete."
Near Bastrop, TX 78602
Andy
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for water leaking in FC and UI not working properly. Tested and inspected unit and found water coming from ice maker fill tube improperly seated and found UI not responding properly. Reseated fill tube properly and removed failed UI and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78744
Leonardo
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78750
David
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL KUDS01DLSP0 "Arrived on site to diagnose dishwasher that was having issues with door closing. Found that the link pulleys had broken loose on both sides, and both are rotating into the door panel. Replaced both links and retested. Unit is. Now working as designed. No water leaks found at time of service. Note - unit has a hard line going to the fill valve. When I moved the unit it was dripping. Tightened the line and had drips stop. Advised the customer to check on the valve within 1-2 days to make sure drips are contained."
Near Austin, TX 78744
Leonardo
Job Details: 10/29/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 10/29/2020
DISHWASHER GE GLD5604V00BB "Arrived on site to install previously diagnosed and ordered parts. Due to the TOD switch and TOD being bad, I removed and replaced both and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Matthew
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF540PADM2 "Arrived onsite for dishwasher not heating. Ran diagnostics test and unit completed each section of the test cycle. Noticed that the customer was using liquid detergent, no rinse aid, and unit was not being supplied with hot water. Made recommendations to customer of using detergent tablets, addition of rinse aid and supplying hot water to unit before starting cycle for improved performance. Also instructed customer on proper loading of dishes and notified customer that plastic ware will have the tendency to not retain heat from the wash and hold water unlike glass and ceramic items."
Near Round Rock, TX 78665
Cliff
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL GX5SHDXVB00 Arrived on site to diagnose a refrigerator that is not cooling. Found start device for compressor failed. Replaced compressor relay and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Jonestown, TX 78645
Lou
Job Details: 10/29/2020
WASHER GE GUD24ESSMWW
Near Austin, TX 78751
Matthew
Job Details: 10/29/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived onsite for refrigerator episode of not cooling. Upon inspection found unit to be freezing properly. Evaporator was good, fan was working properly, compressor working properly and unit defrost system working properly. Upon further inspection found that unit was plugged into GFCI outlet. Episode was caused by GFCI trip. Instructed customer that freezer should be on dedicated breaker for proper performance. Current setup could cause another fault. Job complete."
Near Kingsland, TX 78639
James
Job Details: 10/29/2020
RANGE JENN-AIR JGRP536HL00 Arrived on site and installed correct orifices into cooktop and oven burners. Tested operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 10/29/2020
OVEN WHIRLPOOL RBS305PVS03 Arrived on site for oven not having power. I inspected the unit and work area. I found the thermal fuse blown. I replaced the thermal fuse. I checked the blower motor and showed good resistance. I reassembled the unit and put it through a preheat. The blower motor came on and I could feel good air flow. I spoke to the customer about what can cause the thermal fuse to blow. Job complete.
Near Hutto, TX 78634
Cliff
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to replace previously ordered parts for refrigerator. Replaced main control, user interface, and added pressure regulator with new water line. Tested unit and found pressure is now reduced and all parts and components operating properly. No further repairs are needed at this time and no leaks were found at time of service."
Near Driftwood, TX 78619
Richard
Job Details: 10/29/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer not draining properly. During testing found that the pressure switch was not working properly. Replaced switch and washer tested good and no leaks detected complete
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for SOAP DISPENSER IS BROKEN/ONE OF THE STOPS FROM TOP RIGHT SIDE OF RACK IS MISSING. Removed damaged dispenser and installed new dispenser. Rack was missing the stop. Installed new stop. No leaks detected. Job completed.
Near The Hills, TX 78738
Robert
Job Details: 10/29/2020
MICROWAVE KITCHENAID KEMC308KWH0 Arrived on job for complaints of microwave not heating. Found the microcomputer not sender power to magnetron.
Near Austin, TX 78734
David
Job Details: 10/29/2020
ICE MACHINE KITCHENAID KUIC15NRXS1 "Arrived on site to diagnose icemaker not making ice, with light out. Performed diagnostic and found door switch plunger not making good connections to close the circuit. Found transformer making a large amount of noise, and overlay switches not responding either. Ordering switch, transformer and control panel to resolve issue. AUTHO needed. Office to reschedule. ; ordrng 1 2149705 (switch,light) and 1 AUTHO (AHS AUTHO) and 1 W10562035 (switch) and 1 WP2310139 (transformr) and 1 WPW10282108 (overlay)"
Near Jonestown, TX 78645
Lou
Job Details: 10/29/2020
WASHER LG WM3997HWA "Arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and tested. When the unit tried to spin, the unit shut down and showed error code LE. I turned the drum and it turned freely. I advised the customer that the unit motor has failed No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher door not opening all the way. Upon further inspection, I found the friction pads were worn off. I replaced the pads ad tested the unit and it is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Tyler
Job Details: 10/29/2020
REFRIGERATOR GE GSL25IGREBS Arrived on site for refrigerator needing previously diagnosed heater and bimetal thermostat. After installing needed parts I repowered fridge. I found unit is now functioning as designed and goes into defrost as needed. Call complete
Near Belton, TX 76513
Al
Job Details: 10/29/2020
WASHER MAYTAG MVW7232HW0 Arrived on site and inspected washer F2E2 error code not allowing the customer to access any functions of the unit.According to Service pointer W11436350 the ribbon connector is the issue.I unplugged all connectors at the UI and unit still had the same error.Ordering the UI and console according to the service pointer.Needs more work Items are PSP so customer is aware of time.; ordrng 1 W11404471 (CONSOLE) and 1 W11478526 (PANEL UI)
Near Austin, TX 78723
Matthew
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for dishwasher not dispensing detergent properly. Tested unit and found faulty dispenser. Replaced dispenser, tested unit and unit is functioning properly. Also recommended customer switch to pre-measured detergent tablets and to insure hot water was entering the unit for best results."
Near Temple, TX 76502
Al
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDT910SAYM3
Near Wimberley, TX 78676
Richard
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher upper track wheel came off. During inspection found that the upper right hand track wheel had broken. Replaced both adjusters with kit and dishwasher tested good and no leaks detected complete.
Near Temple, TX 76502
Al
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site and inspected refrigerator not dispensing water or making ice.Found the deli drawers control was full of an unknown blue colored liquid.I unplugged the deli control and unit began dispensing water.Job complete
Near Austin, TX 78749
Kevin
Job Details: 10/29/2020
FREEZER KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found water underneath pantry drawers. Found fresh food evaporator drain clogged/blocked. Removed rear panel and steamed drain tube and up through bottom. And steamed drain pan below evaporator until it cleared. Did not find a reason for it to be blocked, requested that customer Continue to monitor it, job complete."
Near Temple, TX 76502
Al
Job Details: 10/29/2020
DISHWASHER BOSCH SHE4AM16UC01 Arrived on site and inspected dishwasher top rack bent.Confirmed the complaint and bent the rack back into its original position.Reinstalled the wheels and unit now works as designed.Customer satisfied.Job complete
Near Crawford, TX 76638
Jonathan
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit. Found pump and motor not running but 120 V being supplied to the pump and motor. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.
Near Killeen, TX 76542
Tyler
Job Details: 10/29/2020
DISHWASHER GE gsd2100v50bb "Arrived on site for dishwasher not draining. Upon arrival I found the inner tub was a quarter of the way full of water. I set unit to drain mode and found unit drained remaining water. I then ran a full fill, agitation, and drain test and during the process I found the entire motor/pump assembly acted out of sync with what would be supplied power and what cycles were activated. The drain would activate during the end of each fill cycle and during the drain cycles the unit would continue sending full power to the motor but would drop its voltage at random to the drain Solenoid. The incorrect components cycling on and off like this has caused the motor assembly to take a lot of wear. The units drain solenoid is already over heating again and the motor is giving off a rattle internally that increases in volume the longer it runs. Unit will need a full motor assembly plus timer in order insure the unit won’t cause this same result. The units timer has been malfu
Near Copperas Cove, TX 76522
Al
Job Details: 10/29/2020
DISHWASHER WHIRLPOOL WDF310PLAW1 Arrived on site and inspected dishwasher still not draining after several visits.Dishwasher was filled with murky water removed and replaced the hose and unit drained as designed.Customer satisfied.No leaks observed.Job complete
Near Whitney, TX 76692
Jonathan
Job Details: 10/29/2020
COMPACTOR WHIRLPOOL GC900QPPQ6 Arrived on site for a trash compactor that was not turning itself off unless pushed into the off position. Inspected unit and work area. Tested unit and found unit starting a cycle when you push the on button without pressing the start button and unit compacted the trash came back up and began making a clunking sound until you push the off position. Replaced off switch and tested unit. Unit is working as designed. Call complete.
Near Killeen, TX 76542
Al
Job Details: 10/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site and inspected lighting issues.Found the freezer light was defective, causing the others not to work.Replaced it and unit tested as designed to customers satisfaction.Job complete"
Near China Spring, TX 76633
Jonathan
Job Details: 10/29/2020
DISHWASHER AMANA ADB1400AGS0 Arrived on site for a dishwasher that would not drain at the end of the cycle. Inspected unit and work area. Placed unit and service diagnostics and found an F6 E4 (float switch open) error code. Play sooner in an auto test and found unit barely trickling out water during the drain. Found no obstruction in the drain hose. Replaced drain pump and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78738
Robert
Job Details: 10/29/2020
OVEN KITCHENAID KOSE500ESS02 "Arrived on job for complaints of error code F6E1 oven over temperature. Confirmed error code and checked elements for short, elements good. Will need to replace control and sensor. ; ordrng 1 W11179310 (CONTROL )"
Near Killeen, TX 76549
Al
Job Details: 10/29/2020
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site and inspected ice maker over filling.Found the issues were within the ice maker.Removed and replaced it, reassembled and unit now works properly.Called Whirlpool Techline and spoke with STERLING SR #7729162551Job complete"
Near Austin, TX 78704
Jacob
Job Details: 10/29/2020
DRYER WHIRLPOOL WGD5620HW1 Arrived onsite for unit not heating as good to dry. Tested unit. Could not feel heat. Took pic of stacked unit. Ordered part. Also will need to request 2MAN and 2HR. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 REQUEST (2MAN) and 1 W11192399 (burner-gas)
Near Killeen, TX 76541
Al
Job Details: 10/29/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously ordered part.Customer had unit defrosted prior to repair.Removed and replaced the defective harness.Reassembled and unit began cooling.No leaks Job complete