Service History 381

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Nolanville, Texas 76559

Robert

Job Details: 01/24/2025

Arrived on site for a dryer with same issues as last time I was there. On arrival client said product keeps showing a check vent or clean vent I didn't see it . I ran diagnostic and found error code F3E2 . I called Whirlpool techline spoke with Drew at 4:34pm eastern time he was unable to get me a SR# system was down. Drew let me know that no Whirlpool dryer should not have a vent extending more then 25ft and 90 degrees elbows are going to minus 5ft. Client contacted home builder and home builder is saying it's the dryer. I'm going to order sensor bars and sensor harness returning parts back just in case needed office to reschedule for client. ; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Sensor harness)

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 01/24/2025

"Arrived on site to inspect dishwasher not powering on. Upon further inpsection, I checked incoming voltage from the outlet and measured 123VAC. I measured voltage ath the terminal block and measured 123 VAC. I measured voltage at the control and found that there is no voltage to the control. I am ordering the wiring harness W11708398. Office to schedule return service.no water leaks observed during service ; ordrng 1 W11708398 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBE01

Near Jarrell, Texas 76537

David Z

Job Details: 01/24/2025

"Arrived on site to follow up on refrigerator that continues to barely produce ice, maybe a couple harvests a day. Unit has had the icemaker / valve replaced previously. I found temps are all within spec for unit to harvest. I did however find that when I ran test 36 for the icebox fan, the fan never came on. Evap fan comes on, but icebox fan never blows to cool the icemaker. Ordering icebox fan motor to resolve. Return visit set for 1/30. ; ordrng 1 W10308033 (Fan motor) and 1 W11035835 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Killeen, Texas 76549

Robert

Job Details: 01/24/2025

WTW8127LWO Arrived on site for a washer leaking water. On arrival I didn't see any water leaking after running diagnostic. Further inspection found cold valve wasn't adding water to machine then i noticed hot hose connected to hot side of water valve was leaking and the despenser hose was so lose it came off after a slight pull on it with a clamp on it . I replaced water valve and despenser tasted on heavy load no signs of water leaks anywhere. Product works as it's designed no water leaks visible from main water supply.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Lampasas, Texas 76550

Tyler

Job Details: 01/24/2025

Arrived on-site for washer. Installed 1 retainer (w11385424) and inner tub (w11436991) cycled washer valve functioning properly and spin cycle is good. Call complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 01/24/2025

"Arrived on site to install previously ordered and diagnosed parts per previous technician. In attempting to remove the gearcase, i was not able to due to it being completely seized to the basket. I will need to order the basket W11513243 outer tub W11219115 drain pump filter W11568797 and screw WP8533928. CNOTE 2 man. Office to schedule return service. No water leaks observed during service.; ordrng 1 WP8533928 (Screw) and 1 W11568797 (Filter cover) and 1 W11219115 (Tub) and 1 W11513243 (Basket) and 1 CnOTE (2 man job)"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Austin, Texas 78737

Brandon

Job Details: 01/24/2025

"Arrived on site for customer complaint of time dry not working and no sound coming from console. I found failed console, I replaced console, unit tested good. Part used w11124268"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Hewitt, Texas 76643

Sterling

Job Details: 01/24/2025

"On arrival verified complaint of unit, not stopping spinning and not computing cycle, visual inspections unit shows no property damage.No physical damage and no internal damagw11627517e to the unit. Wire harness is in good condition. Deer case is not leaving oil. No visible issues with the system. Ran the diag system and found the error codesF0e3, f8e. Components all activate correctly and unit has good water flow. Pressure hose is clear. Advised customer of proper use and care. Replaced control for not stopping spin and pressure sensor failure. Documented with safety on SR 7740777048 Job complete installed"

We serviced a

MAYTAG DRYER

Model MEDC300XW0

Near Killeen, Texas 76549

Robert

Job Details: 01/24/2025

MEDC300XW0 Arrived on site for a dryer not working . On arrival verified issue it had a broken door switch replaced and tested product works as it's designed.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Temple, Texas 76502

David Z

Job Details: 01/24/2025

Arrived on site to diagnose range having issues with burners staying lit when several burners are on. Checked gas supply and found valve was almost shut off completely. I turned the valve fully on and burners started working properly. I adjusted the flames low setting for the customer and advised on proper use and care. Unit working as designed. No parts needed.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leander, Texas 78641

Daniel A

Job Details: 01/24/2025

"Arrived onsite to inpsect washer making a lot of noise. Upon further inosection, I found that the washer was going out of balance and making a banging a screeching noise while spinning. I examined the motor, cam, belt, and pully, and all do not show any signs of problems. I ran a test cycle with a load and found that the spin was very unbalanced. I found that one suspension rod was worn, causing the basket to go out of balance. I replaced the suspension and ran another test and found that it fixed the problem with out of balance. However, I found that the rear panel was banging against the chassis. I applied padding to dampen the sound, and now the washer is operating as designed. No water leaks observed at the end of service. W11396716"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HBS01

Near Georgetown, Texas 78633

Lou

Job Details: 01/24/2025

"Arrived on site to inspect ice machine making too much ice. Upon further inspection, I found the bin overflowing and tested the bin thermistor. I found the thermistor is way out of range at 3.4kohms which is reading at approximately 67 degrees. Removed and replaced the thermistor and retested and unit is operating as designed. No water leaks observed during service, job completed. WPW10511923"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Copperas Cove, Texas 76522

Tyler

Job Details: 01/24/2025

"Arrived on-site for water leak. It only leaked during clean washer mode. Found f0e2 code for sudds. Cycled washer, found no leaks. During testing cycles found sudds with no detergent added. Educated customer on which detergent to use anyhow to use affresh tub cleaner in clean wash cycle. Also pointed out the areas of the unit I wanted Customer to keep an eye on in case any leaks do reoccurrence. Unit works as designed. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Wimberley, Texas 78676

Andrew

Job Details: 01/24/2025

Arrived on site to test unit for over filling. Found errors f1e1(control fault) and f3e1(pressure system fault). Replaced control(W11603810) and completed diagnostics with no issues. No leaks detected. Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Lampasas, Texas 76550

Tyler

Job Details: 01/24/2025

Arrived on-site for f1e0 code. Installed contol(w11548749) unit operating as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Bastrop, Texas 78602

Andrey

Job Details: 01/24/2025

"Arrived on site to test unit for tripping breaker, customer stated that it only tripped once and then a constant click is coming from the back, tested and found start device shutting off on thermal, put in a test start device and compressor did come on but a very loud rattling noise is coming from within the compressor, will need to replace compressor to fix issues, sealed system still covered under warranty, ordering parts office to reschedule ; ordrng 1 W11209866 (Compressor) and 1 W11209866 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access value)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Round Rock, Texas 78681

Daniel A

Job Details: 01/24/2025

"Arrived on site to inpsect washer sometimes not starting and sometimes leaving a '01' after the cycle has completed i placed the washer into diagnostics and observed error code F0E3 ( overload) and F5E1 (lid lock not sensed when trying to lock). I ran a test on the washer and found that all components are operating without issue. I attempted to replicate the issue but I could not replicate what the customer was experiencing. The customer stated that the problem is very inconsistent, and for a week, it has been operating without issues. I reset the unit and retested. The unit is operating asdesigned. The customer will monitor and take a video if she experiences the issue again. I called techline to document. However , their system was down. No water leaks observed during service"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Austin, Texas 78731

James K

Job Details: 01/24/2025

"WTW6157PW0 Arrived on site for unit not starting. Upon arrival, check the arrow codes and found F0E5 off balance. Cleared code. Ran diagnostics and passed with no issues. Customer did mention there was an improper loading situation which caused the unit not to work properly. Overall, Unit is functioning as designed. No water leaks detected at this time. No parts needed."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Andice, Texas 78628

Daniel A

Job Details: 01/24/2025

"Arrived on site to install previously ordered and diagnosed parts per previous technician. I installed the outer door, handle, and nameplate. The unit is now fixed and operating as designed. W11648756 W11178521 W11653626. Vacant home, no one to sign."

We serviced a

JENN-AIR COOKTOP

Model JGCP436HM00

Near Liberty Hill, Texas 78642

Miguel

Job Details: 01/24/2025

Gaye code 2024#. Arrived on site with parts ordered. Removed front panel. Replaced right manifold. Verified operation. Call complete. W11333175

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF5930PZ00

Near Lockhart, Texas 78644

Andrey

Job Details: 01/24/2025

"Arrived on site to test unit for not working properly, customer stated that for the last couple of days the unit has been working properly, tested unit and found all components activating properly, vent is opening and closing properly, after multiple attempts to mimic the issue, advised customer to monitor, its is possible that the vent motor lost it home position but has currently found it, if issue return then the vent motor will need to be replaced, at this time job complete no parts installed"

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS05

Near Driftwood, Texas 78619

Brandon

Job Details: 01/24/2025

"Arrived on site for customer complaint of flame issue on middle burner. I found plunger in regulator was in the opposite position. I switched position of plunger, unit tested good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Austin, Texas 78758

Joe Z

Job Details: 01/24/2025

"Arrived on site for all lights., dispenser, and deli ui not operating. Upon arrival, confirmed issues. Power cycled unit and issues continue. Removed deli ui to inspect ui and harness. There is no corrosion. Unplugged harness from deli drawer and all lights begin to operate. Replaced deli ui and there is no change. Replaced control WPW10675033, ui W11330971, harness W11170612,and pantry ui WPW10769076. Test unit and is now operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB07

Near Austin, Texas 78744

Tim M

Job Details: 01/24/2025

"Arrived on site to test unit for missing handles and noise. Upon inspection, found handles are installed and not missing. Applied power to unit, compressor, condenser fan and evaporator fan engaged and no abnormal noises during testing. Inspected throughout the unit for potential components making noises, readjusted condenser fan shroud. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB05

Near Hewitt, Texas 76643

Sterling

Job Details: 01/24/2025

"An arrival verified complaint of unit over cooling and compressor running too long on visual inspection found gap in liner. Top left corner of the freezer section, sealed with so the column after reporting to tech line check line unable to provide. Sr number due to systems are down. Inspected thermostature and found it is enranged at room temperature. Recommend the control box on return rescheduled for 1/30.; schdld next appmnt for 1/30 THU !"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Temple, Texas 76502

David Z

Job Details: 01/24/2025

"Arrived on site to diagnose dryer with no light coming on. Tested unit and confirmed light was not illuminating. I removed the lid and found light was unplugged. Plugged light harness back in and tested unit. Confirmed proper operation. Repair completed, no parts used."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Pflugerville, Texas 78660

Joe Z

Job Details: 01/24/2025

"Arrived on site for broken latch and will not drain. Upon arrival, ran diagnostics and get Error code F9-E1 long drain. Inspected unit and confirmed broken lid latch. Need raised unit to inspect drain pump. Found broken harness to pump. Need to replace harness and latch. Replaced harness W11643701 and latch W11670519. Test unit by running a normal cycle. Unit is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model RC8700EDB0

Near Austin, Texas 78746

Leonardo

Job Details: 01/24/2025

Arrived on site to test unit for right side of burners not coming on. Test unit and found bad receptacle and switches. Will order all parts rescheduled for 2/5 ; ordrng 1 WPY702434 (Receptacle) and 1 W11120791 (Infinite switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Austin, Texas 78703

Wesley

Job Details: 01/24/2025

"Arrived onsite for freezer LED out causing dimming, replaced freezer LED using the kitW11683242. Unit is now operating as designed, all checks good. Advised customer on repair."

We serviced a

MAYTAG WASHER

Model MHWE450WW01

Near Cedar Park, Texas 78613

Scott

Job Details: 01/24/2025

"Arrived on site for water dripping in tub . Water supply was shut off upon arrival. Turned water supply on and water started dripping in tub . Replaced valve WPW10289387. Turned water on , no dripping . Ran diagnostics got f20 error code . Ran test wash , all checked normal. All connections dry . Washer pased diagnostics. Job complete"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Waco, Texas 76712

Sterling

Job Details: 01/24/2025

"On arrival verified complained of discoloration on backbole kid as well as warping. Visual inspection of the back bowl cat shows. Discoloration is from blue dye for clothing and the warping is formed at factory from the way that they make bulkhead. The unit is fully functional and is visually normal. Advised customer proper use in care no.Issues found job, complete no parts installed"

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Nolanville, Texas 76559

David Z

Job Details: 01/24/2025

"Arrived on site to diagnose noisy drier that is no longer heating. Tested unit and found noise is coming from a free spinning blower wheel, and there is no heat. Disassembled unit and confirmed blower wheel collar is separated from the plastic wheel. Broke off blower wheel and replaced wheel and motor. Traced no heat to broken element coil, likely due to insufficient airflow. Replaced element and tested unit. Verified noise is gone and unit is working as designed. Parts used - WP697772, 279787, WP3387747."

We serviced a

WHIRLPOOL FREEZER

Model ED5VHEXVB03

Near Kyle, Texas 78640

Tim M

Job Details: 01/24/2025

"Arrived on site to test unit for intermittent cooling. Upon arrival customer stated the issues have not subsided since the last repair, intermittently cooling. FC temp at 55?. RC at room temp. Compressor is not engaging. Replaced thermostat (WP2198202) and applied power, compressor engaged and cooling process has started. Advised to monitor for any changes. At this time unit is running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5536AAS4

Near New Braunfels, Texas 78130

Andrew

Job Details: 01/24/2025

Arrived on site to test unit for not venting. Found unit has no cutout in cabinet or any ducting leading to exterior. With blower motor being blocked on top is causing air to blow rather than a suction as designed. Advised customer to contact contractor to configure proper setup. No parts replaced at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Nolanville, Texas 76559

David Z

Job Details: 01/24/2025

"Arrived on site to diagnose washer that is not allowing cycle selections to be made via knob. Customer has to use the app. I replaced the UI and found unit will now allow cycle selections, but whenever unit is unplugged and plugged back in, the water tap goes off and starts running. Tried to replace control to resolve this, but tap still runs. Ordering tap button to resolve. Office to schedule when we can get the part. Parts used on this visit - W11478526, W11419171. ; ordrng 1 W11174419 (Tap Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Pflugerville, Texas 78660

Matthew

Job Details: 01/24/2025

"Arrived on site to complete sealed system repair. Re Placed compressor, uv drier and access valve. Pulled vacuum and held charged per spec. Ran unit functioning as designed to job completed. Wpw10143759W11506635W11736670"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Round Rock, Texas 78681

Andrew R

Job Details: 01/24/2025

Arrived onsite for range not igniting lr burner. I found the igniter to be intermittent and sparking below. I replaced the igniter and unit now lights with no issue. No gas leaks present. Call complete. Installed W11688146 IGNITER

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL04

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 01/24/2025

"Arrived on site to inpsectiven doorwith a dent. Upon further inspection. I found the oven door to in fact, have dents. I replaced the oven door and the nameplate. The oven is operating as designed with no issues present. W11320231W11602609"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHGXMB11

Near Pflugerville, Texas 78660

Joe Z

Job Details: 01/24/2025

"Arrived on site for temperature issues in both sections. Upon arrival , inspected unit and compressor and fans are operating but there is no airflow. Found plastic packaging covering 90% of vent in Fc. Removed packaging and immediately getting good air flow. Unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Georgetown, Texas 78628

Daniel A

Job Details: 01/23/2025

"Arrived on site to inspect dryer steam function not working. Upon further inspection, I found that the incoming water line from the home was not installed to the dryer. The owner will need to contact the installers to have them install the dryer correctly. There is no mechanical issues with the dryer, and upon testing, i am hearing the valve energize. No water leaks observed during service. No parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hewitt, Texas 76643

Sterling

Job Details: 01/23/2025

"On arrival, verified complaint of going from sense to done it fills but does not wash. Ran diag test and found F0E2.And error code f8e1 longfill. These are based around the pressure sensor. Ran components activation and all are functioning. Verified pressure hose is clear. Replaced main board again. Ran normal cycle and confirmed unit began to wash and agitate correctly. Job complete installed w11603810"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW07

Near Hewitt, Texas 76643

Sterling

Job Details: 01/23/2025

"On arrival verified complaint of dispenser, dripping and water filter stuck in filter housing on inspection of the unit valves are functional. Ice maker is making full size ice and the ice is dry. Temperatures are correct at 0 and 37. The customer is using the incorrect water filters. Water filter is stuck in filter housing. Due to incorrect shape advise customer of use of proper water filter. When using correct water filter, it will prevent air leaks as well as malfunctions of the filter customer to order a new filter and replace job complete. No parts installed.."

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Austin, Texas 78702

Tim M

Job Details: 01/23/2025

"Arrived on site to test unit for F5E1 error code. Upon arrival customer stated unit would not lock lid, would actuate then flash the error code. He sprayed an electronic spray into the lid lock assembly and that seemed to help it but it still does not lock intermittently. Entered diagnostics and found F5E1 lid switch fault and F5E2 lid lock will not lock error codes stored. Tested unit, lid would lock a couple times, then will actuate multiple times and will not lock. Replaced lid lock assembly (W10810403) and tested unit, lid locks everytime. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near New Braunfels, Texas 78132

Andrew

Job Details: 01/23/2025

Arrived on site to test unit for no power. Entered diagnostics and all components working as designed. Advised customer to monitor. If issue persists recommend external pump. No parts replaced at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78737

Brandon

Job Details: 01/23/2025

"Arrived on site to test unit for leaks, found no water getting to the apartment, informed front desk, needs to be rescheduled when water supply is turned back on. Unit able to reach construction department for signature ; O-emld tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78754

James K

Job Details: 01/23/2025

"WMH31017HS10 Arrived on site for unit power cycling. Upon arrival, when starting unit, unit will run normally, then immediately power off and cycle back on in a constant loop. Proceeded to replace W11552018 control. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Manor, Texas 78653

James K

Job Details: 01/23/2025

"WDF520PADM9 Arrived on site for unit not washing. Upon arrival, found wash motor energized but not running. Proceeded to replace W11025157 motor assm. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Cedar Park, Texas 78613

Daniel A

Job Details: 01/23/2025

"Arrived on site to inspect the washer lid not unlocking and able to start a cycle. Upon further inspection, I found that the latch is mechanically defective and will not unlock. I replaced the latch and tested the unit. The unit is now operating as designed. No water leaks were observed during service. W11670519"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78758

Matthew

Job Details: 01/23/2025

Arrived onsite for dryer cutting off in middle of cycle. Upon arrival customer stated unit has been working just fine. Probably user error unit is functioning properly. No parts used job completed

We serviced a

MAYTAG WASHER

Model MHW8630HW4

Near Waco, Texas 76710

Sterling

Job Details: 01/23/2025

"On arrival verified complaint of cut power cord on visual inspection found power cord had been cut due to being stuck. Between the shipping bolt clamp and the body of the machine, this may have been done at factory. Replace power cord. I'm verified function as best I could as unit, did not have water hook up. Job complete installed w11316254"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near New Braunfels, Texas 78130

Andrey

Job Details: 01/23/2025

"Arrived on site to test unit for noise, tested unit found broken blowers do to loose motor, inspected and found bulkhead motor mount broken, will need to replace bulkhead, motor and blowers, ordering parts office to reschedule ; ordrng 1 W11112242 (Bulkhead)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Temple, Texas 76504

David Z

Job Details: 01/23/2025

Arrived on site to install lower harness to resolve break in wiring harness going to drain pump. Replaced lower harness and tested all functions. Verified everything working as designed. No water leaks found. Parts used - W11643701.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Leander, Texas 78641

Daniel A

Job Details: 01/23/2025

"Arrived on site to inspect dishwasher that has standing water in between cycles. Upon further inspection, I ran a test, and all the components are operating as designed. The customer has an RO system drain attached to the same drain port as the dishwasher, which can cause this sort of pooling. I examined the water inlet port of the dishwasher very closely and detected a very small seep. I replaced the inlet valve and tested the unit. No water leaks were observed during service. W11434044"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Killeen, Texas 76549

Robert

Job Details: 01/23/2025

NTW4516FW3 Arrived on site for a washer starting cycle then stopping. On arrival found washer stuck in wash cycle ran diagnostic found f8e1 ea4sed delted error code . I tested lower wire harness failed test also drain pump wasn't reading correct ohms replaced both parts tested . Calibrated and ran in customer mode waited 30 minutes into wash cycle product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Canyon Lake, Texas 78132

Andrew

Job Details: 01/23/2025

"Arrived on site and replaced control(W11707168), bake(W11182108 and broil element(W10856603). Removed ground from terminal block and heated to 500. Reattached ground and reheated to 500. Unit is now working as designed. Contractor not present for signature. Job complete. Techline SR#7740804554Safety 7740747947"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Canyon Lake, Texas 78132

Andrew

Job Details: 01/23/2025

Arrived on site and replaced previously diagnosed handle(W11730234). Unit is now working as designed. Job complete. Contractor not present for signature.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Austin, Texas 78759

Wesley

Job Details: 01/23/2025

Arrived onsite for complaint of low or no ice production. Found full bin of ice. E0 on test 56. Harvested on 57 and filled on 45. Ice box fan is operating properly. Advised customer on to use and care principles to maximize efficiency. To keep the icemaker in as much constant use as possible by refreshing the bin/ taking at least half the ice off the top. Also to keep in mind that the computers in the fridge may from time to time need to be refreshed/reset by turning the unit off at the breaker for 5 minutes. All checks good. No leaks at time of service. No parts.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Hillsboro, Texas 76645

Tyler

Job Details: 01/23/2025

Arrived on-site for washer with off balance loads. Found oil leaking from gearcase and suspended were weak. installed gearcase(w11454741) actuator(w11481722) splutch(w10721967) and suspension kit(w10780045) machine is functioning as designed with no leaks. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Leander, Texas 78641

Daniel A

Job Details: 01/23/2025

"Arrived on site to inspect refrigerator not producing ice. Upon further inspection, I checked temperatures and measured -10 in the FC and Rc 34 . I placed the unit into diagnostics and observed code E2 (motor lost position). I verified that the ice fan, heater, and water supply were good. I ran test 57 and test 59 and both tests failed. The icemaker has a bad motor. I replaced the ice maker and the HV control. I tested the ice maker, and it is operating as designed. No water leaks observed duirng service. W11658802 W11224256"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Austin, Texas 78729

Andrew R

Job Details: 01/23/2025

"Arrived onsite for previously diagnosed parts. I replaced the gearcase, slider, and rotor and unit now operates as designed. I took photos of the drain routing as I found the unit to leak from the drain. I reseated the drain line and advised customer to have the drain routed correctly or they run the risk of the line coming off. Documented photos of the routing. No water leaks present after repair. Call complete. Installed W11393685 Gearcase, W10915701 Rotor, and W10734521 Slider."

We serviced a

JENN-AIR OVEN

Model JJW2830LL01

Near Austin, Texas 78738

Andrey

Job Details: 01/23/2025

"Arrived on site to replace previously diagnosed console and control, customer stated that since last repair unit has been working as designed, advised customer to monitor, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Buda, Texas 78610

Tim M

Job Details: 01/23/2025

"Arrived on site to test unit for noise. Upon arrival customer presented video of the issue, loud buzzing noise like an evap fan hitting ice. Customer also stated the noise would stop when FC door was opened. Gained access to evaporator, no defrost issue. Found a strange frost pattern indicating a leaking fill funnel. Installed fill tube extension (WPW10496649) from truck stock and sealed. Tested unit, fill funnel no longer leaking and unit is running as designed. Advised customer to monitor. No leaks detected, job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS00

Near Georgetown, Texas 78628

Lou

Job Details: 01/23/2025

"Arrived on site to inspect cooktop leaking gas. Upon further inspection, using my liquid leak detector, I tested the gas line under the unit and found the connection between the elbow at the manifold and regulator is leaking again. I removed the unit from the countertop and gained access to the regulator and removed it and the elbow and found the Teflon tape had rolled up the elbow and wasn't sealing the connection. I re-taped the connection and re-installed the regulator and elbow placed the unit back in its space. Reconnected the gas line andntested the unit and retested all connections with liquid leak detector and found no further leaks. Contacted the owner and provided photos of my findings and repairs. No cost for today's service. No one available to sign for receipt. No gas leaks detected at the end of service, job completed."

We serviced a

JENN-AIR ICE MACHINE

Model JUIFX15HX01

Near Salado, Texas 76571

David Z

Job Details: 01/23/2025

"Arrived on site to diagnose ice machine overproducing ice. Unit was empty on arrival, so could not check bin thermistor vs control in diagnostic. I replaced the bin thermistor based on resistance. Customer will follow up if there are any issues. Parts used - WPW10511923."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78727

Matthew

Job Details: 01/23/2025

Arrived onsite for unit not draining and soap dispenser will not stay closed and center rack adjuster broken. Replaced adjuster and soap dispenser. Found that draining issue is mainly happening at very end cycle. Occasionally mid cycle. Called tech line spoke with Joe SR#7740804684. Also spoke with LZ and JZ. And due to similar issues ordering inlet owi and motor assembly office to reschedule. Getting customer signature upon completion. ; ordrng 1 W11410464 (Sensor) and 1 W11535094 (Inlet assembly)

We serviced a

JENN-AIR RANGE

Model JDRP648HL01

Near Dripping Springs, Texas 78620

Brandon

Job Details: 01/23/2025

"Arrived on site for customer complaint of FR not lighting, found burner head not flowing properly. I replaced burner head, unit tested good. Part used w11319683"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Mart, Texas 76664

Tyler

Job Details: 01/23/2025

arrived on site to replace harness(w11726283) found no leaks. Unit working as designed. Call complete

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Belton, Texas 76513

David Z

Job Details: 01/23/2025

"Arrived on site to diagnose dryer with broken knob. Replaced timer knob to resolve. Tested unit and verified proper operation. Parts used - W11675852, W11685947."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Killeen, Texas 76542

Robert

Job Details: 01/23/2025

WRF555SDFZ19 Arrived on site for a refrigerator with a broken ice bin.. On arrival verified container was broken replaced parts tested product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Dripping Springs, Texas 78620

Brandon

Job Details: 01/23/2025

"Arrived on site to replace previously diagnosed parts. After replacing, unit tested good. Customer stated that 8 days after the previous repair, the water reservoir frozen up again. I adjusted the freezer damper as well."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near San Marcos, Texas 78666

Andrew

Job Details: 01/23/2025

"Arrived on site and replaced lower spray arm(WPW10491331), middle spray arm(WPW10498900), screen(WPW10463906), filter(W10872845), drain pump(W10876537), OWI(W11084121), feed tube assembly(W10861745), stops(WPW10082861), sump assembly(WPW10671941). Ran diagnostic cycle with no issues. Unit is now working as designed. No leaks detected. Advised customer on clean cycles. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hewitt, Texas 76643

Sterling

Job Details: 01/23/2025

"On arrival verified complaint of unit shaking, severely on first inspection, the tub suspensions are completely worn out. Tub bounces like a basketballFurther inspection shows that the tub ring has become damaged as well. See quick picks due to the tub bouncing and hitting the cabinet of the unit. Unit will need suspension rods and tub ring replaced ordering tub ring WPW10531289 reschedule for 1/30; ordrng 1 WPW10531289 (Tub ring)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Pflugerville, Texas 78660

James K

Job Details: 01/23/2025

"WTW7500GC0 Arrived on cycle unit leaking water. Upon arrival, sound water hissing out of the water valve inlet assembly. Proceeded to replace W11165546 water inlet. Plugged unit in and found console not turning on. Found 12DCV to the console. Ordering W11130341 console (shadow). No water leaks detected at this time. Office to reschedule ; ordrng 1 W11130341 (Console (shadow))"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Austin, Texas 78749

Brandon

Job Details: 01/23/2025

"Arrived on site for customer complaint of door flopping down. Found right side hinges was broken. I replaced hinges, door tested good. Part good, w11712996"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Killeen, Texas 76542

Robert

Job Details: 01/23/2025

"WTW6120HW0 Arrived on site for a washer off balance. On arrival verified issue suspension was in terrible shape . I replaced suspension and tested washer and it was screaming for help. Further inspection found gearcase was leaking oil belt was lose splutch was missing teeth actuator was failing ordering washplate,gearcase,splutch, actuator, belt and screw office to reschedule for client. No water leaks visible from main water supply. ; ordrng 1 W10752283 (Washplate) and 1 W10752187 (Screw) and 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)"

We serviced a

WHIRLPOOL COOKTOP

Model WFES3030RS0

Near Jarrell, Texas 76537

David Z

Job Details: 01/23/2025

"Arrived on site to examine damaged cooktop. On arrival customer showed me that when viewed in certain light / angles you can see some faint surface level scuffs. Customer wanted to know if this is normal and can be expected, as they want their appliances to maintain a brand new appearance. I advised that the material used for these cooktops does scratch / scuff fairly easily and is a fairly soft surface. I advised that the cooktops are soft and as time goes on will show some evidence of wear and nothing can prevent this. Customer does not want a cooktop replacement since the outcome will be the same, and it's a characteristic of the ceramic surface. No parts replaced. Call completed."

We serviced a

WHIRLPOOL OVEN

Model WFE320M0JS4

Near Jarrell, Texas 76537

David Z

Job Details: 01/23/2025

"Arrived on site to diagnose range tripping breaker when oven is in use. Replaced control and bake element, and set unit for a 500 degree burnoff at 2 hours. Broil element was badly damaged in box and unusable, so burnoff performed with the broil element that came with the unit. Reattached ground strap at 400 degrees and confirmed unit made it to 500 and stayed on. I spoke with the customer and explained the GFCI nuisance tripping from ranges, and that if the breaker keeps tripping to have the builder replace it with a different brand / version that is more compatible with appliances. Unit now working as designed. Parts used - W11182108, W11594234. Defective - W10856603. Reported nuisance tripping / work performed to tech line, SR7740799947"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, Texas 78641

Daniel A

Job Details: 01/23/2025

"Arrived on site to inspect oven displaying error code and not starting a cycle. Upon further inspection, I observed error code F2E1 (shorted or stuck key pad). I replaced the console, and the unit is now operating as designed. W11659257"

We serviced a

WHIRLPOOL MICROWAVE

Model GH4155XPQ2

Near Hutto, Texas 78634

Leonardo

Job Details: 01/23/2025

Arrived on site to test unit for start button not working. Test unit and found popcorn button and light are the only selections that work. Will need new panel office to reschedule ; ordrng 1 8205330 (Panel)

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Leander, Texas 78641

Miguel

Job Details: 01/23/2025

"Arrived on site for oven not turning on. Found breaker was tripped. Incoming voltage is 252, 127 each side to G and C. G-C =0. Bake pulls 12 amps. Broil pulls 16 amps. Replaced control. Disconnected ground wire and heated unit to 500. Performed burn off for 30 min. Advised customer to run for another 45 min. Call complete."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Copperas Cove, Texas 76522

Robert

Job Details: 01/23/2025

"Sr# 7740805914 Arrived from previous visit to install part. Part was defective i called Whirlpool tech support. We tested all parts tech line recommend to replace a new main, drain pump ,and lid lock also other parts needed will be ui control as its defective wireharness and motor i rescheduled client for 1/30/25 please help client with a sooner date if possible. ; ordrng 1 W11700916 (Lid lock) and 1 W11543994 (Main control) and 1 W11478524 (Ui) and 1 W11590868 (Lower wire harness) and 1 W11399437 (Pump) and 1 W11026785 (Motor)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Liberty Hill, Texas 78642

Scott

Job Details: 01/23/2025

"Arrived on site for washer not spinning load out ran diagnostics, nomerror codes . Unit is making clacking noise while agitating. Found oil has leaked out of gearcase . Replaced gearcase, clutch ,slider .W10734521,W10754448,W11449841Wire harness in good shape sine last service . Ran test wash and all checked normal. No water leaks detected at time of service. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Austin, Texas 78757

Joe Z

Job Details: 01/23/2025

"Arrived on site for not draining. Upon arrival, ran diagnostics and get F9-E1 not draining. Test unit and can hear drain pump makes a light noise, and does not pump water. Need to replace drain pump. Replaced pump W11497943. Test unit and is now operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Manchaca, Texas 78652

Brandon

Job Details: 01/23/2025

"Arrived on site for customer complaint of unit not drying properly. Found no error codes, found unit venting properly. Found unit working as designed. Instructed customer on different cycle types and load sizes."

We serviced a

KITCHENAID OVEN

Model KOED530PPS00

Near Austin, Texas 78738

Andrey

Job Details: 01/23/2025

"Arrived on site to test unit for broken glass, found lower front panel shattered, replaced front glass and installed badge, job complete installed W11731576, W10839793"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Temple, Texas 76504

David Z

Job Details: 01/23/2025

"Arrived on site to diagnose range tripping breaker. Customer said first use tripped the breaker. Replaced both elements and control, and set unit for a 500 degree burn off. Reattached ground wire when unit hit temp. Customer educated on GFCI nuisance tripping, and to contact the builder to replace breaker with another brand of version if it repeats. All working as designed. Reported findings / repair to tech line SR7740802881. Called into safety, ref 7740764339."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Georgetown, Texas 78626

Miguel

Job Details: 01/23/2025

Arrived on site for oven not working. Doesn't heat properly. Found igniter has voltage but is too weak to turn on has. Not pulling enough amps. Replaced oven igniter. Verified operation. Call complete. W11176454

We serviced a

WHIRLPOOL OVEN

Model JMC2430LL00

Near Dripping Springs, Texas 78620

Brandon

Job Details: 01/23/2025

"Arrived on site to replace previously diagnosed parts. Found unit is about 4.5 feet from ground level and is hard wired in. In order to remove, I would need a second man to hold the unit while I disconnect hard wiring since oven dolly is not tall enough. Also ordering parts from service pointer for door closing issues. ; ordrng 1 Cnote (2 man) and 1 W11312201 (Bottom trim) and 1 W10420960 (Bottom spacer) and 1 W11394925 (Hardware bag)"

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX10

Near Austin, Texas 78731

Wesley

Job Details: 01/23/2025

"Arrived onsite for no ice production and found unit icemaker would cycle. But no fill. Found frozen water line and also found fill tube heater in the cabinet channel shorted and showing open line. Replaced the fill tube assembly which repaired the heater function and replaced the UI. Tested system, in diagnostics. Icemaker cycles and fills as designed. W11515313, W114034239"

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Austin, Texas 78745

Andrey

Job Details: 01/23/2025

"Arrived on site to test unit for no power, tested unit could not mimic issue, unit powered on and stayed on but noticed that the power indicator light is out, replaced thermostat as precautionary and the green light started to work, unit is now running as designed, customer will monitor for 24 hours, job complete installed W11685637"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/23/2025

"Arrived onsite for range tripping breaker. I documented photos of the terminal block and breaker. I replaced the bake, broil, and control. I ran the unit to 500 degrees with ground off and it reached temp. I reattached the ground and ran unit to 500 degrees. Unit reached temp and customer agreed to let unit run for 2 hours and to shut it off. I documented findings with techline Johnathan SR 7740804764.INSTALLED W10856603 BROIL, W11182108 BAKE, AND W11594224 CNTRL. CALL COMPLETE."

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L00

Near Lakeway, Texas 78734

Andrey

Job Details: 01/23/2025

"Arrived on site to test unit for not cooling, tested unit found shorted defrost heater, replaced and tested, unit is now running as designed, job complete installed W11626107"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Round Rock, Texas 78665

Andrew R

Job Details: 01/23/2025

Arrived onsite for unit not making ice. I found unit to fill with very little water into the icemaker. This indicates the valve needs to be replaced. When trying to remove the reservoir line the line would not budge. Will need to order a reservoir aswell as the line will not pull out. Ordering W11482382 Reservoir and return with valve. Office to RS for a senior tech. No water leaks present.; ordrng 1 W11482382 (Reservoir)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Leander, Texas 78641

Daniel A

Job Details: 01/23/2025

Arrived on site to inpsect dishwasher with insulation falling from under the door. I removed the outer door and set the insulation in the proper place and secured . The insulation is now tidy and not exposed and contained behind the door like it should be. The dishwasher is operating as designed. No water leaks observed during service. No parts installed.

We serviced a

KITCHENAID COOKTOP

Model KCGD500GSS00

Near Austin, Texas 78739

Brandon

Job Details: 01/23/2025

"Arrived on site to replace previously diagnosed parts. I replaced FL ignitor, FR ignitor, spark module, harness, and bezels. Unit tested good. Parts used wpw10475147, w11240529 x5, w11684565, w11690138, w11661907"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78739

Brandon

Job Details: 01/23/2025

"Arrived on site to replace previously diagnosed parts. I replaced actuator and splutch, unit tested good. Parts used w10721967, and w11481722"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Leander, Texas 78641

Miguel

Job Details: 01/23/2025

Arrived on sote for dishwasher showing f6e1. Also found panel lifting up. Replaced panel and user interface. Cleared codes. Ran diagnostics and verified operation. Working as designed call. Call complete. W11632709 & W11460908

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Bertram, Texas 78605

Scott

Job Details: 01/23/2025

Arrived on site for locked lid on washer . Found water sitting in tub . Found lower harness broken . Replaced lower harness W11643701. Ran dianostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Manor, Texas 78653

Leonardo

Job Details: 01/23/2025

Arrived on site to test unit for inner door glass broken. Found broken inner glass. Replaced inner glass test unitAnd unit test good job complete. Called safety to report finding. SR# 7740767657 WPW10618107 x1 only

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near New Braunfels, Texas 78132

Andrew

Job Details: 01/23/2025

Arrived on site to test unit for faucet feature not working and not filling properly. Found no stored error codes. Unit completed diagnostics with no issues. Faucet switch is needing replaced. Advised customer to download app and connect unit to wifi to ensure latest software updates. Office to reschedule. ; ordrng 1 W11662334 (Faucet switch)