We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near Waco, TX 76710
Jonathan M
Job Details: 07/15/2022
Arrived on site for a dryer that is not heating. Inspected unit and work area. Tested the dryer on a time dry cycle and found the unit heating and working as designed. The customer advised that the unit does heat but it is not drying their clothes. Tested the unit and confirmed proper airflow coming from the dryer. Found the unit cycling as designed. I did advise the customer the issue was most likely with their venting going out of the home if they are still having this issue. Customer is going to try to clean out the vents themselves and will call back if other issues persist. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Waco, TX 76712
Jonathan M
Job Details: 07/15/2022
"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised at the unit stopped making ice a few days ago and then has been making ice sense. Found the ice been filled 2/3 full of ice. The unit was in the middle of an ice making cycle and did verify the unit was making ice. Watched the unit fill, recirculate, harvest, and restart. Everything is working as designed. Spoke to PR and was advised that based on the current information theres no way to determine what initially caused the failure. Advise the customer to call back if any other issues persist. Call complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Belton, TX 76513
Jonathan M
Job Details: 07/15/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran through diagnostics and found an F8 E1 (low/no water detected during fill) error code. And the unit through an auto test and the unit ran as designed. I ran the unit through manual testing and found the valve, drain pump, and driving parts all good. Ran the unit through normal wash cycle and found no problems with the cycle. The customer advised that the issue only happened on one load and then she was unable to get the unit to start a cycle. Showed her how to clear the drain pump if the drain pump is actuated and is not along her to make selections. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Luling, TX 78648
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for broken missing parts, customer stated that unit is not latching, tested unit found unit is latching, ran diagnostics and found unit will not agitate, replaced shift actuator from track stock w11481722, tested unit , unit now running as designed, floor under unit is Roddy now causing back feet to sync into the floor advise customer to fix issue before running unit due to unit is extremely wobbly, unit will not function correctly if this is not fixed, customer stated that she will get it fixed before running unit, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Lampasas, TX 76550
Tyler
Job Details: 07/15/2022
Arrived on site for dishwasher with upper rack broken. I find arrival confirmed complaint and after further inspection I found that the adjuster mounts had broken the tabs causing you to fall off the rails. After replacing the adjuster mounts I was able to reassemble the rack and found it could hold on the rails as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Kempner, TX 76539
Tyler
Job Details: 07/15/2022
Arrived on site for range not allowing any control functions or for the oven to turn on. Upon arrival confirm complaint and upon further inspection found at the unit had a stable 120 V connection going to the control through the P6 connector. Ive been found that main control had a burn mark causing control not to respond to power supply or input. Replaced control then reassembled and tested unit. Found range had full functionality restored with no failures. Call complete
We serviced a
GE DRYER
Model GFDN240EL1WW
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/15/2022
Arrived on site to install previously diagnosed console. Upon arrival installed acquired part then reassembled intested unit and found it could turn on and off as designed and heat.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/15/2022
Arrived on site for dishwasher needing recalled gold bushing element replaced. Upon arrival confirm the element have a goldfish in style. Replace elements and reassembled and tested unit and verify that there are no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GL0
Near Andice, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and at the end of the cycle, the unit failed to drain. I checked the hose and found it good as some water was going though to the disposal. I removed and replaced the drain pump and retested and same results. I found debris at the check valve that was blocking the valve from fully opening. When I went to replace the drain hose with check valve, I found the hose going to this disposal was badly kinked and almost broken. I removed and replaced both hose and retested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Andice, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect range cooktop middle burner flames. Upon further inspection, I tested all burners and found all flames good. The middle burner took a little longer to fully ignite. I disassembled the burner and found cooking oils/grease in between the cap and burner head clogging the grooves of the burner head and not allowing gas to flow freely. I cleaned the cap and burner head and reassembled and retested. Unit is operating as designed. I advised the customer that while using the burner; if theyre using the oven at the same time, the flames on the middle burner will move around due to the airflow from the oven vent blowing directly on the middle burner. I demonstrated for the customer. No mechanical failures found. No gas leaks detected during service, job completed."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US-02
Near Liberty Hill, TX 78642
Lou
Job Details: 07/15/2022
"Arrived on site to inspect washer off balance. Upon further inspection, I placed the unit in diagnostics and checked error codes and found Ub-unbalanced load. Continued in diagnostics and the unit is operating as designed. Tilted the unit back, and inspected the components underneath and all are good. Inspected the control and found no burnouts. Lifted the top panel and inspected the suspension rods and all four were good and straight. Tested the drum by pressing down in the middle of the basket and the assembly came straight back up with very minimal bouncing. Tested the unit is a spin cycle and unit is operating as designed; no mechanical failures found. Advised customer of the tests performed and my findings. I made recommendations for use and care, as well as, detergent and softener use. Customer has a water softener system in the home. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
Scott
Job Details: 07/15/2022
"Arrived on site for not making ice . Tried reset button , IM didnt respond . Replaced icemaker . Ran harvest . Harvested and filled normally. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78759
Scott
Job Details: 07/15/2022
"Arrived on site for oven dead . Found thermal fuse had blown . Replaced fuse ,ran preheat . All checked normal. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Austin, TX 78759
Scott
Job Details: 07/15/2022
"Arrived on site for no water entering washer . Found valves clogged with debris . Replaced valve all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Austin, TX 78759
Scott
Job Details: 07/15/2022
"Arrived on site , replaced drain pump. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Austin, TX 78756
Scott
Job Details: 07/15/2022
"Arrived on site for dead washer . Ui is not lighting up or responding . Getting voltage to UI. Replaced ui and ran diagnostics, no error codes and ran diagnostics wash . No water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78754
Paul
Job Details: 07/15/2022
Arrived onsite for a refrigerator with a icemaker leaking. I found the harness hanging down and not letting the bin fit correctly and the wrong fill tube extension used. I corrected the harness and installed the correct extension. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24JL00
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is making the vibration noise again. Using my MW tester and cup of water, I tested the unit and it is operating as designed. I could hear a slight vibration noise. The customer advised that the outlet had not been repositioned to the top left corner as the unit has been designed to have so the power cord plug doesnt get jammed in between the wall and the unit. I recommended that they move the outlet the the upper left corner of the unit to eliminate the noises. No mechanical failures at this time, job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78747
Kevin
Job Details: 07/15/2022
"Arrived on site and found saved error codes F7E4, F6E3, F7E9, ran a diagnostic cycle and washer will attempt to spin for a few seconds make a loud click noise and then attempt to spin for another few seconds and click again, this continues without ever reaching speed. Disassembled washer and replaced gear case, after replacement and reassembly washer it will now spin properly, sent a short video to KB/service management, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/15/2022
"Arrived on site after replacing control board and confirming rotor and stator are good spoke with customer and they said they were experiencing loads not completing due to being off-balance. Washer is in a separate garage away from the main home. I explained that I likely scenario is the washer attempts to rebalance itself and when it cant the cycle stops, no one can hear it due to his location cancel no one is available to rebalance the loan. Explained that washing at least medium loads of like items but given the best chance of completion, also went over correct loading procedure for this model, job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/15/2022
"Arrived on site and set washer into a diagnostic cycle and didnt find any error codes. Ran automatic test and did not find any issues. Noise customer is referring to is just the agitation cycle, this is normal but different from their previous washer. Washer is operating as intended, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, TX 78732
Matthew
Job Details: 07/15/2022
Arrived onsite for latch failure and off balance load. Upon arrival inspected unit. Found failed strike. Replaced strike and tested. Found unit not leveled. Leveled and calibrated unit. Ran test and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Kimo
Job Details: 07/15/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the DW blanket and the installation brackets and screws. Tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Austin, TX 78730
Matthew
Job Details: 07/15/2022
Arrived onsite to replace previously diagnosed parts. Replaced latch. Tested unit and unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Granger, TX 76530
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a range with a broken knob and a light. Found failed control causing light issue. Replaced control and knob and tested unit. All is working properly at this time.Knob
We serviced a
AMANA DISHWASHER
Model WDT750SAKZ0
Near Harker Heights, TX 76548
Jonathan M
Job Details: 07/15/2022
Arrived on site for a dishwasher that has a special project for a heater replacement. Inspected unit and work area. Confirmed that the customer was within the range of the service pointer that covers replacement of the heater. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Killeen, TX 76543
Tyler
Job Details: 07/15/2022
Arrived on site for dishwasher with recall gold bushing styled element. Upon arrival confirm complaint and found element in dishwasher had the gold style bushings causing weeks. Replaced element reassembled and tested unit and found no leaks occurring. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Salado, TX 76571
Gerry C
Job Details: 07/15/2022
"Arrived to inspect no cool. I found the unit would barely cool and I could hear the compressor short-cycling. I found the start device had failed and I removed and replaced it. The unit operated as designed and started cooling. Operational test good, no leaks observed during service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Killeen, TX 76542
Gerry C
Job Details: 07/15/2022
Arrived for Heating Element - SP W11540964 - Special Project S17304. I found it had already been performed and no further service required. No leaks observed during service.
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Granger, TX 76530
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time. No water hooked up to unit.
We serviced a
LG DRYER
Model DLE7300WE/00
Near Round Rock, TX 78665
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a dryer that is making unusual noise. Tested all parts and components and couldn't find cause of noise or any failed parts in unit. Advised customer on findings and no further repairs needed. Noise isn't present after reassembling unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78665
Cliff
Job Details: 07/15/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired heater. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
Arrived on site to replace previously ordered parts for range. Replaced oven sensor and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFN
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
"Arrived on site to diagnose a range with an oven not turning off. Found frame of unit bent, damage to oven insulation, and clock relays sticking. Due to fire hazard caused by insulation issue along with other failures, it is more cost effective to replace unit. No repairs done and job is complete."
We serviced a
AMANA FREEZER
Model AZF33X16DW08
Near Luling, TX 78648
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for no cool, tested unit found cooling off on control board, turned it on and it stated to cool, demonstrated to customer how its done, unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Lockhart, TX 78644
Andrey
Job Details: 07/15/2022
"Arrived on site to replace previously diagnosed control and fan blade, replaced parts, tested unit, u it now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB04
Near Lockhart, TX 78644
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for scrapping fan noise in RC, tested unit found loose connection on the Evaporator heater and ice maker fill tube extension was not on correctly causing water to leak and accumulate around evaporator fan, secured connection and fixed fill tube , tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
GE DRYER
Model DHDSR48EF2WW
Near Buda, TX 78610
Andrey
Job Details: 07/15/2022
"Arrived on site to replace previously diagnosed belt, bearing kit, front tub bearing, green slides and white, and felt, replaced parts, tested unit , unit now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Kyle, TX 78640
Andrey
Job Details: 07/15/2022
"Arrived on site to test unit for not water dispensing, tested unit found water just trickling, removed filter and water returned to normal, advised customer to replace filter, no leaks detected job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Georgetown, TX 78626
Cliff
Job Details: 07/15/2022
"Refrigerator is working properly, no services performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Braunfels, TX 78130
Andrew
Job Details: 07/15/2022
Arrived on site to test unit for no ice production. Customer stated husband found ice maker was just turned off. Ran diagnostics and ice maker performing as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Lou
Job Details: 07/15/2022
"Arrived on site to inspect dishwasher detergent remaining at end of cycle. Upon further inspection, the customer advised that the rinse aid is not dispensing as they filled the reservoir 2 months ago and the dispenser is still full. I placed the unit in diagnostics showing no error codes and tested. I removed the outer door panel to observe the dispenser during testing and found that the arm is not moving at all. I removed and replaced the dispenser and retested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site for fridge not cooling and condensation build up. I reshaped the freezer gasket to seal better. I found the diffuser door not opening and the return air vent blocked by insulation. I replaced the diffuser and cleaned out the return air vent. I found air flow restored to the fresh food section. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFE975H0HZ4
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site for cooktop glass shattering. I inspected the unit and work area. I found the cracks originating from the edge of the cook top. I replaced the glass cook top. I cleaned out the burners and tested the unit. I found it working as designed job complete.
We serviced a
LG DRYER
Model DLG7101W/00
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site for dryer showing an air flow error code. I inspected the unit and work area. I found the exterior vent on the roof and found it full of lint stuck on the wire mesh. I disassembled the dryer and found it clear of any blockage in the blower wheel. I spoke to the customer about where the air flow restriction is at.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Leander, TX 78641
David S
Job Details: 07/15/2022
Arrived on site to install rc door gasket. I removed the old gasket and installed a new on. It is sealing along all edges. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, TX 78660
Vincent
Job Details: 07/15/2022
"Arrived on site for dishwasher, inspected unit and work area. Installed new heating element and tested unit. Unit is now operating as designed, no water leaks observed during service. Job completed"
We serviced a
WHIRLPOOL WASHER
Model MED7230HC2
Near Hutto, TX 78634
Vincent
Job Details: 07/15/2022
Arrived on site for dryer inspected unit and work area. Customer explain when washer and dryer were delivered the consul on the dryer was all broken I inspected the unit and did find it all broken. I replace console and panel. I didnt program the console and tested unit is now operating as designed. Job completed.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78665
Vincent
Job Details: 07/15/2022
"Arrived on site for dishwasher, inspected unit and work area. I gain access to element and removed old one and replaced with new. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Joe Z
Job Details: 07/15/2022
"Arrived onsite for WHEN TRYING TO TURN ON TO BAKE, IT JUST CLICKS AND WON'T ACTUALLY LIGHT . Upon arrival test unit and unit ignited correctly.Tested unit by preheating unit to 350. Unit heated to350 correctly. MRS wanted to check at 450 . Tested at 450 and unit heated to 450. found no issues. No leaks present at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 07/14/2022
Arrived onsite for Special Project S17304 heater replacement. Replaced heater and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Pflugerville, TX 78660
Wesley
Job Details: 07/14/2022
Arrived onsite and installed latch. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Georgetown, TX 78628
Lou
Job Details: 07/14/2022
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit and found the magnetron is not operating. I removed the unit from the cabinets and gained access to the magnetron and tested. Magnetron continued to fail. I removed and replaced the magnetron and retested and unit is operating as designed. Reassembled the unit and placed it back in its space and retested. Unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Leander, TX 78641
David S
Job Details: 07/14/2022
"Arrived on site for ice dispenser not working. I inspected the unit and work area. I tested the dispenser and found the motor not coming on but ice door opening. I gained access to the motor and found it receiving good voltage but not rotating. I replaced the dispenser motor, and reassembled the unit. I retested it, and it is now working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/14/2022
Arrived on site to install previously diagnosed parts. Installed new water valve at the back of unit and new water line. Unit is no longer leaking. CX explained unit is not cooling so well. I did further inspection and found deli drawer bad and explained to CX that we may have a miscommunication between the controls. And it would have to be addressed in order to fix some of the issues. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
David S
Job Details: 07/14/2022
Arrived on site to install previous diagnosed parts. I gained access to the door gasket and replaced it with new. I replaced the lefthanded hinge as well. The unit is now sealing and the door is now quite. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Leander, TX 78641
David S
Job Details: 07/14/2022
Arrived on site for washing machine not powering on. I inspected the unit and work area. I found thebiutlet had no power. I found the breaker tripped. I turned the breaker back on and found the washing machine turning on. I ran a diagnostic cycle and encoder test and found thebunit functioning as designed. The unit isbon a arc breaker. I recommend having the breaker replaced with a new one. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78628
David S
Job Details: 07/14/2022
Arrived on site for range oven not working. I inspected the unit and work area. I tested the ignitor and found it open. I Installed a new ignitor. I reassembled the unit and tested it. I found it working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
David S
Job Details: 07/14/2022
Arrived on site to possibly install previous diagnosed parts. I gained access to the interior of the door and found the dispenser screw holes were stripped allowing the dispenser to leak. I replaced the vent. Gasket and dispenser. I reassembled the unit. No water leaks detected. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Austin, TX 78704
Scott
Job Details: 07/14/2022
Arrived on site for washer not starting cycle . Ran diagnostics got latch error . Unit started and finished test wash properly twice . Ran normal wash and let run for 15 mins . All is checking normal. Couldnt duplicate any errors or faults . No water leaks detected at time of service. Job complete
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Austin, TX 78702
Scott
Job Details: 07/14/2022
"Arrived on site for dryer not drying properly. Ran temp check , found normal cycling of temps . Checked air flow with meter . Found air flow restriction. Advised tenant to have maintenance dept clean exterior venting. Job complete ."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for burning smell, tested unit found unit terminal block has no issues, but wall outlet are smoking up, advised customer to get electrician to replace outlet and dont run unit unit this has been resolved
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test u it for error code F8E4, tested unit found water in over flow pan, dish washer is tilted towards the right side causing it to spill water out, leveled unit, unit is now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78757
Paul
Job Details: 07/14/2022
Arrived onsite for a dishwasher with a defective heating element. I verified the heater fell under the recall. I replaced the heater and ran the diagnostics cycle to test for leaks. The machine worked as designed and there were no water leaks present at the time of service. Special Project S17304. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78757
Paul
Job Details: 07/14/2022
MG. Arrived on site to install parts ordered. Removed ice maker. Found divider box not needed. Removed impeller and washer. Removed and replaced dispenser motor and impeller. Reassembled icemaker and verified ice is dispensing properly. Call completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
"Arrived on site to test unit for not cooling properly. Found FC evap completely frosted over. Heater engaging, evap motor engaging. Found thermistor out of range. Replaced thermistor WPW10384183 from job 347427. Tested unit, unit now working as designed. Unit automatically placed itself in defrost when I shoved thermistor in ice. Advised customer to leave unit unplugged and doors open to allow proper thaw for at least 24hrs. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for no power. Found no voltage to outlet. Found breaker was tripped. When attempting to reset breaker it would instantly trip itself with unit unplugged from outlet. Advised customer to have electrician correct issue. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for not cooling properly. Found FC evap completely frosted over. Heater not enagaging in diagnostics. Found brown wire to heater not inserted into molex connection. Secured connection and put foil taper around connection to prevent it from potentially popping out again. Heater now engaging as designed. Advised customer to unplug unit and allow to thaw for at least 24hrs wi5 doors open for proper defrost. Job complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Seguin, TX 78155
Andrew
Job Details: 07/14/2022
"Arrived on site or test unit for not cooling properly. Found evap completely frosted over. Removed frost and found thermistor reading open. Replaced thermistor, tested unit, unit working as designed. Evap motor engaging, heater engaging. Advised customer to unplug unit and leave FC door open for proper defrost. After 24hrs plug unit back in and use unit. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 07/14/2022
Arrived on site to test unit for multiple drying cycles required to dry properly. Found vent restriction. Cleared lint build up in blower wheel and tested unit. Found restriction with wall vent. Advised maintenance to clear restriction for unit to work properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Joe Z
Job Details: 07/14/2022
Arrived onsite to install previously diagnosed part. Replaced door switch. Light now operates correctly. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Elgin, TX 78621
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found unit stuck in drain and reset control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB06
Near Elgin, TX 78621
Cliff
Job Details: 07/14/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced solenoid and tested unit. Found all is functioning properly at this time and arm was not needed. No leaks were found at time of service.
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Austin, TX 78723
Joe Z
Job Details: 07/14/2022
Arrived onsite for NOT COOLING . Upon arrival inspected unit and found ice build up on top portion of evaporator. Tested thermistors and heater and are all good. During diagnosis Mrs. stated that she is going to just buy a new unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78731
Paul
Job Details: 07/14/2022
MG. Arrived on site for ice build up. Inspected and found cabinet chassis was in good shape. Door gasket was good. Ice build up on slide did not let door close. Removed ice from slide and verified proper seal all around the door. Verified proper door closure. Suspect the door was left cracked open over night . Call completed
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Austin, TX 78731
Paul
Job Details: 07/14/2022
Arrived onsite for a dishwasher with a defective heater. We confirmed the heater in the unit matched what was recalled for deteriorating and causing leaks. I replaced the heater and tested the unit for leaks. There were no water leaks present at the time of service. Call complete. Special Project S17304.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78732
Paul
Job Details: 07/14/2022
Arrived onsite for a refrigerator not cooling again. I found the compressor had failed. I replaced the compressor and installed a new dye drier. I vacuumed the system and charged it with 56 grams of R600. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Canyon Lake, TX 78133
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for right burner not heat, tested unit found customer using and small pan on big burner causing system to not recognize pots, put a big pan on burner and it is heating properly, advised customer to use proper pan sizes on each burner, unit is running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Wimberley, TX 78676
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for excessive noise, tested unit found failed bearings on tub
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Wimberley, TX 78676
Andrey
Job Details: 07/14/2022
"Arrived on site to test unit for noise, tested unit found two front rollers ceased up and on back one melted and the other completely grinding off, replaced rollers tested unit unit now running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Buda, TX 78610
Kevin
Job Details: 07/14/2022
"Arrived on site and inspected dryer and found L2 is missing power. Took Picture. Removed plug from wall outlet and widened prongs a bit, after reconnecting to outlet power has returned and voltage is now correct. Recommended to homeowner that outlet be inspected and likely replaced by an electrician to correct issue
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 07/14/2022
"Arrived on site and replace control board diagnosed by previous technician, after replacement confirmed oven is reading temperature properly by starting at preheat cycle, sent a short video to KB/service management of oven heating properly, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6DS00
Near Buda, TX 78610
Kevin
Job Details: 07/14/2022
"Arrived on site and replaced parts ordered by previous technician, sent a short video to KP/service management of cooktop working properly, job complete"
We serviced a
KENMORE WASHER
Model 110.2513241
Near Austin, TX 78739
Kevin
Job Details: 07/14/2022
"Arrived on site and sound gear case has failed, and hub bearing has failed. Customer does not wish to continue repairing dishwasher due to age. Spoke with CS and will return motor previously replaced, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Driftwood, TX 78619
Kevin
Job Details: 07/14/2022
"Arrived on site and set dishwasher into a diagnostic cycle, and didnt see any issues. Checked heater element at control and it is showing 12.9 ohms. It should be anywhere between 10-40. Changed out control to ensure heating element is getting power correctly. Recommended to a homeowner that rinse a be added to the dispenser to provide best drying results. There is no further adjustments or parts replacement they can make a difference to the dishwashers drying function, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB06
Near Leander, TX 78641
Vincent
Job Details: 07/14/2022
"Arrived on site for microwave, inspected unit and work area. Tested vent and its working properly, tested over the range light and was not working. CX will be buying a new light bulb and will test it. Unit at this Time is operating as designed. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near Austin, TX 78737
Luis
Job Details: 07/14/2022
"Arrived on site for water leaking. Found water leaking from pump replaced defective external drain pump,ran water through pump watched water drain no leaks at pump or tubing.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS3
Near Austin, TX 78735
Luis
Job Details: 07/14/2022
#4600Arrived on site for water leaking while making ice. Removed cover found an obstruction in fill cup causing water to spray into fresh food shelving. Removed obstruction ran fill test no leaks.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Salado, TX 76571
Tyler
Job Details: 07/14/2022
Arrived on site for range needing previously diagnosed hinges. Upon arrival installed required parts then reassembled and tested door showed customer er door progress and found door sealing way better then previously diagnosed. Found no failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Temple, TX 76501
Tyler
Job Details: 07/14/2022
Arrived on site from refrigerator leaking water from the filter. Upon arrival I was able to confirm complaint and found Major league coming from the filter headed self due to a crack in the head. I also noted down that the filter mount assemblies were broken causing it to hang just a little bit. I was able to replace the head assembly and reassembled and tested a dispenser and found no leaks at the filter the filter head or the inlet valve or any other fill lines. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Austin, TX 78704
Luis
Job Details: 07/14/2022
"Arrived on site. Diagnosed a leak at the evaporator connection,replaced the evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Temple, TX 76502
Tyler
Job Details: 07/14/2022
"Arrived on site for refrigerator not allowing deli ui to function and having cooling issues. Upon arrival confirmed complaint complaint and found deli harness broken leading to dc load failure within unit. Also noticed customer of some corrosion in deli drawer wiring and possibility of further failures within deli door, and other areas of unit. Customer wants to try and make repair themselves and/or consider replacement.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Temple, TX 76502
Tyler
Job Details: 07/14/2022
Arrived on site for refrigerator leaking water onto top of FC gasket. Upon arrival confirmed the issue in found water from the center of the top FC gasket going 4 inches left to right and I the direction. Found no evidence of leaks or water leaking from anywhere and also found no signs of moisture on dividers. Called techline spoke with Chris sr#7734108491. Went over all symptoms and previous repairs made and also ran multiple tests and diagnostics with techline on the phone and we determined that it is possible to moisture was being created from small gaps in the liner. Was instructed to silicone the liners and then inform the customer to monitor the temperatures of the fridge for the next 1 to 2 weeks to verify if the issue comes back. Call complete
We serviced a
WHIRLPOOL FREEZER
Model KFIS29BBMS02
Near Andice, TX 78628
Vincent
Job Details: 07/14/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested unit in diagnostics and found all bimentals in good condition, tested defrost and was good. Found right door gasket needing replaced. I asked CX if any doors where left open and yes they had found it open once on the freezer door. Unit was not properly leveled I also loved it correctly. I advised CX to defrost unit for 32 hrs and I explained to them on how to do it and had them sign the waiver. After defrost as been properly done for them to turn it back on and let unit cool for 24hrs before using it again. If any other problems persist CX will need main control and UI. No leaks where observed during service. Job completed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elgin, TX 78621
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a dryer that is not staying on. Found start switch failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78734
Matthew
Job Details: 07/14/2022
Arrived onsite for failing bottom door seal. Upon arrival inspected unit. Found bottom door seal warped. Replaced door seal. Tested unit and unit is functioning properly. Job complete.
We serviced a
KENMORE RANGE
Model 790.774339
Near Coupland, TX 78615
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
KENMORE REFRIGERATOR
Model 106.547828
Near Georgetown, TX 78628
Vincent
Job Details: 07/14/2022
"Arrived on site for no cool refrigerator, inspected unit and work area. Unit was unplugged I plugged back in and found unit not cooling. I then tested capacitor and was good I used my testing start device and nothing changed, had good voltage 120v to compressor. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Coupland, TX 78615
Cliff
Job Details: 07/14/2022
Arrived on site to diagnose a washer that is not cycling properly. Found slider collar hitting rotor preventing proper shifting in unit. Replaced slider and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.