Moved to apt 1153 Arrived on site for washer not powering up. Controls not lighting up. Getting correct voltage and polarity. No green LED light on control. Getting voltage to control. Replaced main control board . Ran diagnostics tests . All checked normal. No water leaks detected at time of service. Job complete

Arrived on site to repair previously diagnosed issue. Unit is not going into defrost.Need to replace thermistor and heater and control. Upon arrival customer had not done a manual defrost on unit 3inch layer of frost on evaporator cover. Notified supervisor of issue took photo and uploaded to SD. Rescheduled customer for next send and informed him need to turn unit off 48 hrs before returning so unit can de thaw ; schdld next appmnt for 12/17 WED PM

Arrived on site for unit not washing. Inspected unit found f4 e3 and f7 e1 error code sump and motor failure and no heat. Unit will need a sump and motor repair. Replaced sump and motor w11665769 and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to repair previously diagnosed issue. Unit needs a new thermostat and control. Replace control and thermostat and test it. Unit is now functioning properly and as designed to. Customer will monitor job completed

"Arrived onsite for washer MVWC465HW2 shaking badly and cycle interruption. Ran diagnostics and found stored error code 8/1 no fill, 0/5 off balance. Inspected suspension but found good resistance. Inspected further and found holes in basket are clogged, not allowing good drain and spin. No fill error is due to valve failure. Unit needs a basket and valve. Office to reschedule ; ordrng 1 W11172199 (Basket) and 1 W10919191 (Washplate)"

"Arrived on site for refrigerator making a loud noise from the freezer. On arrival I found ice maker had leaked onto freeze a fan motor causing noise. Ah, removed ice and sealed up leak and tested unit and found it working as designed and no longer leaking call, complete."

"Arrived to 157 for unit stuck on drain mode. Upon arrival, confirmed pressure hose was not kinked. Checked error codes and found F1E1. Reached out to Claims thread and stated to replace control under S code. Proceeded to replace W11629601 control. Ran diagnostics and calibration. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for microwave needing new interlock kit w11033422. On arrival, installed part and tested microwave and found it working as design call, complete."

"Arrived on site for refrigerator needing w 10849511 rc.Door and w 11610988 left hand door. On arrival, confirmed, issue and installed both parts and found a refrigerator working as designed call complete."

"Arrived on site for washing machine model LSR7300PQ2 leaking upon start. Inspected unit and work area. Customer advised unit was working fine until one load attempt, when it leaked immediately as water filled; they stopped it and haven't run since. Gained access to interior; no water residue found indicating leak. Ran unit through normal wash cycle with cabinet detached. Unit filled to max water level without leaking; observed agitation with no leaks. Drained and spun into rinse without issues. Changed to delicates cycle with same results. Switched to quick wash; ran all cycles without leaking. Advised customer I could not determine exact prior leak cause but unit should leak if appliance issue. Instructed to monitor and call back if issues persist. Call complete. No parts installed, and NO LEAKS WERE DETECTED DURING SERVICE."

Arrivec on site for dryer not heating. On arrival i foudn element coil broken. Replaced element wp3387747. Found dryer working as designed. Call complete

"Refrigerator WRF757SDHZ05 was not cooling in the refrigerator or freezer cabinet. Pulled refrigerator out and removed back panel. Compressor kicked on and buzzed for a few seconds, then shut off. Tested compressor windings with ohmmeter: 6.1 ohms from common to start, 5.4 ohms from common to run, 10.8 ohms across run and start windings. Replaced start device wpw10197428 compressor fired up and buzzed for about two seconds, then shut off. Compressor has locked rotor. Ordering compressor , UV dryer, access valve and freezer evaporator. Needs to be set up for sealed system service tech. No leaks detected at times of service.; ordrng 1 W11394387 (Evaporator) and 1 W11682292 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Valve)"

"Arrived on site to test unit WOS72EC0HS01 for fan noise. Upon arrival entered service mode and found multiple F6E0 (UI lost communication) errors stored. Engaged blower motor normal operational noise only. Engaged convection motor loud rattle present, matching customer complaint. F6E0 requires UI replacement; noise requires convection motor replacement. Ordering part, no parts installed, office to reschedule.; ordrng 1 W11428583 (UI)"

Arrived on site for a washer WFC682CLW0 with no power. Customer doesn't want anyone in her house unless she is there. Rescheduled for Wednesday. They want an afternoon appointment if possible. Nobody available to sign. ; schdld next appmnt for 12/10 WED !

Arrived on site for a dishwasher JDTS3924SL0 with a loose handle. I replaced the handle w11320226 and studs w11157086. The handle is tight with no gaps. Took a picture of the repair. Nobody available to sign.

"WFW6620HC2. Customer stated she kept getting a low flow error message on the washer. Ran washer. Through diagnostics, found an F8E1, which is a long fill fault code. Removed and replaced hot and cold water valves Ww11688995, w11688994. Tested washer in diagnostics with auto test; both valves working properly. Filled with water, agitated, drained, and spun; washer working as intended. No leaks detected at times of service."

"Arrived on site to inspect refrigerator model WRFF3236RZ00 over cooling in the RC. Upon further inspection, I checked temperatures and measured 33 RC and -2FC. I checked the RC Thermistor and it was testing good. I placed the unit into service mode and checked the operation of the damper and found it to be operating properly. I checked the gaskets and found they were in good condition, however there was a small gap between the two doors at the bottom. I corrected this by adjusting the leveling of the refrigerator. I also adjusted the temp in the fridge slightly. The refrigerator is operating as designed. O water leaks observed during service."

Arrived on site to inspect dryer making noise during operating. Upon further inspection I was able to determine that the noise was coming from a broken blower wheel. I replaced the wheel and reassembled and tested the dryer and it is now operating as designed. WP697772

"Arrived to apartment 11103 for washer NTW4516FW4 with issue of does not fill. Upon arrival, ran dish and get error code F8-E1 long fill/ no fill. Ran manual components test and found cold not operating. Test pressure and water pressure is correct . Test voltage with call for cold water and is correct at valve from control . Need to replace valve. Replaced valve W11210463. Test unit and is operating as designed. No leaks present. Job complete"

Arrived on site for a dryer MED6230HW2 not heating. I verified the issue and tested the element. The element is open so I replaced the element wp3387747 and the cut-off 279973. Tested on timed dry. Unit is heating and tumbling as designed. I advised the customer to have the vents cleaned before using the dryer since it's been at least 2 years since the last cleaning.

Arrived on site to install shipped parts on an oven JGRP436HM05. I verified missing paint on the oven. I replaced the right panel that was shipped to the customer. Tested all burners and unit is operating as designed. No leaks detected while on site. Installed w11038254

Arrived on site for a dryer WED5620HW2 not spinning. I found the drum seal is damaged so its metal on metal now. Im ordering a W10508188 basket for the return visit. Maintenance is aware. Office will need to reschedule. ; ordrng 1 W10508188 (Basket)

Arrived onsite for unit not catching lint and not drying completely. I tested the temps with the hose off and found it reached correct temp at 170 and fall quick when cycled off. I put the hose on and found the temp to climb slowly and fall even slower when cycled off. I recommended customer have the vents cleaned and advised them that the vents should be cleaned between 6 months- 1 year. Customer understands. Call complete. No parts installed.

Jenn-Air electric cooktop model JED3430WB01: Verified left front burner failed. Removed and replaced left front infinite switch wpw1023425 and left front burner wpw1017822. Tested cooktop; all burners functioning properly.

Model ACR4303MMS2 verified. Left front burner not working properlywould not get hot. Lifted up cooktop and found receptacle melted. Completely removed old receptacle and spliced in new receptacle 814399. Reinstalled burner and tested cooktop. All burners get hot; oven working as intended. No parts ordered.

Arrived onsite ford dryer not starting. I found the thermal fuse OL. I replaced the fuse and same issue occurs. I found the PTS switch has failed and replaced the WPW10446920 PTS SWITCH. Unit now starts and operates as designed. Also installed WP3392519 THERMAL FUSE.

Arrived on site to inspect microwave model WMC30516AS sparking almost every time it is used. Upon futher inspection. I found there was damage to the wave guide shield. I removed the shield and found that the magnatron and waveguide were damaged. Will upload photos for report.

Arrived onsite for unit draining running. I found a F3E1 pressure sensor failure. I found the unit drains when plugged in and no function is allowed. Unit will need a new control for repair. Ordering W11603810 CNTRL.; ordrng 1 W11603810 (CNTRL)

"Arrived on site to inspect oven tripping the circuit breaker. Upon futher inspection, verified proper incoming voltage and amp draw of 17amps peak for each individual oven. I ran both ovens and could not replicate the tripping. I followed the guidelines from service pointer W11490386 and ran ovens for 30 additional minutes and the ovens were not tripping the breaker. Will call Saftey to document since it was after hours at the time of service."

"WED4815EW1 Arrived on site for a dryer, not heating. On arrival, I tested the dryer and its heating . I used my vent tester, and it showed that the ventilation to the home is in poor condition. I uploaded a photo of the test. I recommended contacting a duct cleaning company or the landlord. No parts used product works as it's designed."

Arrived onsite for KRMF536RPS01 with slow ice production. Found one batch in 3 days. E5 icemaker code and icebox fan would not work in diagnostics. Replaced fan W10846539 and icemaker W11658802. Fill works fine. No leaks at time of service. Advised customer on repair.

Arrived onsite for dryer noise NED4655EW0. Was able to determine cause to be bad roller. Installed all parts from kit 4392065. unit is now operating as designed.

"Arrived onsite WDT750SAKV0 for not drying well compliant. Tested in diagnostics. No error codes. Heater comes on in test 6. Custo,er not using rinseaid and washing dishes over night. Incoming temp is perfect at 130f with a recirculation system. Discovered dispenser door failure to open, Repaired door feature after discovering dislodged solenoid actuator arm on the dispenser housing, secured solenoid and tested function. Dispenser is now operating as designed. Advised using rinseaid and opening door at end of cycle to eliminate recondensation. No parts."

"Arrived to unit 239 for door not closing properly. Upon arrival, when closing door, strike does not latch. Proceeded to replace W11316914 strike and W11565030 latch. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10899578 drum and 4392065 repair kit. Tested unit and now unit is functioning as designed."

"Arrived on site to apartment 5208 for dryer NED4655EW1 with issue of thumping noise. Upon arrival, test unit and noise is coming from front of drum. Disassembled unit and found debris caught in front drum bearing. I removed debris and test unit. Unit is operating as designed. Job complete"

Arrived on site to apartment 2209 for refrigerator WRS321SDHZ11 with issue of tripping breaker. Upon arrival. Unit is plugged in but there is no power and is hot in both sections. Found there is no voltage from outlet. Checked breaker and there are no tripped breakers. Found unit is not connected to a dedicated circuit. The outlet for refrigerator is connected to kitchen counter gfci outlet. I reset the gfci outlet and unit powered on. Ran diagnostics to test all components. All components operate correctly without tripping breaker. Allowed unit to operate under normal operation. Unit is operating as designed. It is recommended the Unit has its own dedicated circuit. Per page 9 of installation instructions . Cannot duplicate a breaker tripping issue.

"Arrived on site to test unit JDRP548HL03 for getting warm when not in use. Builder stated unit newly installed and small oven felt noticeably warm when opened after a couple days. Powered unit off and havent checked since. Applied power to the unit and let idle for 20 minutes. Inspected small oven; no heat emitting from elements or lights. Lights may have been left on unknowingly, causing residual warmth. As precautionary measure replaced control (W11317944). Retested idle operation; no abnormal heat. Advised builder to monitor and ensure lights are off when not in use. No one on site for signature. At the time of service unit is running as designed, no gas leak detected, job complete."

"Arrived on site. Found filter stuck in housing diagnosed unit will need a new reservoir assembly, scheduled for friday 12/12; ordrng 1 W11706229 (Reservoir)"

"Arrived on site to test unit JFFCC72EHL04 for frozen water in RC. Customer stated unit is repeating prior issue: ice slab under drawer assembly with water leaking out, top items not cooling enough while bottom items freeze. Verified thick ice layer under drawers. Upon inspection found drain pan slightly warped, allowing defrost water to escape into cabinet. Contacted GC; recommended replacing drain pan, evaporator cover, and both control boards. Also will need to install aluminum heat probe into drain port to prevent icing over and switching defrost type to basic 8-hour timer. Requesting 2-hour return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11090564 (Drain pan) and 1 W11399989 (Aluminum heat probe) and 1 W11567409 (Orion control)"

"Arrived to suite 250 for unit not draining. Upon arrival, found unit is at a pet grooming business. Informed customer Maytag does not cover in home products that are Commerical use and will have to reach out to customer care for further assistance. Call documented"

"Arrived on site to inspect unit KSGG700ESS7 for finish coming off. Upon arrival customer presented multiple nickel-sized areas where top coating had flaked away, exposing undercoat. No impact marks present. Documented in SD. Further inspection revealed bottom oven panel improperly manufactured causing poor fitment and uneven heat distribution. Replaced bottom panel (WPW10211368); fitment now proper with even burner flame and heat pattern. Unit is now functioning as designed, no gas leak detected, job complete."

"Arrived on site to diagnose a dishwasher that is not washing correctly. Tested the unit and confirmed it is filling with water and attempting to advance through the cycles, but the spray arms are not circulating water. Entered diagnostics mode and retrieved error code F4E3 wash motor failure. This indicates the wash motor is not engaging to circulate water throughout the tub. Unit will require a new sump and motor assembly for proper operation. Ordering the necessary parts and rescheduling the return visit for Thursday per the customers request.; saved tckt"

"Arrived on site to replace previously diagnosed compressor, evaporator, drier and access valve, replaced parts, vacuumed system down for 30 minutes, vacuum held good, charged system to 5.75oz of R134a, unit is now running as designed no leaks detected job complete installed W11506635, W10843121, W11735041, WPW10218037"

"Arrived on site for heater not working. Upon arrival, ran test cycle and found heater not cycling. Proceeded to replace W11537778 heater. Tested unit and now unit is functioning as designed . No water leaks detected at this time. Customer was on work call. No signature"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WPW10200660 screws (2) and WP98004942 handle. Tested unit and now unit is functioning as designed . No gas leaks detected at this time"

"Arrived on site for unit not descaling. Upon arrival, ran descaling and found unit descaling but would not finish after 30 minutes. Customer stated it never finishes even leaving unit descaling for 24 hours. Checked error codes and found F1E1 and F6E4. Cleared codes. Made sure unit is configured to the correct model number. Tried retested on component activation and unit will not allow it. Spoke with GC and advised for returning tech to install UI first, power machine down and then install main control. Ordering W11354922 UI and W11353849 control. No parts replaced. Office to reschedule ; ordrng 1 W11354922 (UI) and 1 W11353849 (Control)"

"Arrived to unit 3409 for front right burner not working. Upon arrival, tested all burners and found some burners not working. Proceeded to replace W10857622 front switches (2). Tested unit and now unit is functioning as designed"

Arrived on site for dryer not tumbling. Found motor runs but drum does not turn. Removed front panel. Found belt is good but not connected to pulley. No issues with support wheels or pulley. Replaced belt back on pulley. Checked operation. Unit starts fine but does not have any draft at all. Cleared vent from dryer to wall. Still not getting any draft. Left vent disconnected. Dryer in good working order now. Will need to have vent cleaned. Call complete.

"Arrived on site to inspect refrigerator with spring noise from left door. Upon further inspection I found that the hinge screw was loosening causing the extender to sit at an angle. Ordering hinge W11673500 extension WPW10121046, extension WP2307857 and GC provided part. I am scheduling for 12/10 no water leaks observed during service. ; ordrng 1 W11673500 (Hinge) and 1 WPW10121046 (Extension) and 1 WP2307857 (Extension) and 1 GCprovidedpart (GC provided part)"

"Arrived on site to inspect dishwasher model GU2400XTPS7 leaving water at the end of cycle or water accumulating. Upon further inspection, I found that the the inlet valve was weeping and allowing water to fill the sump while the unit was not in use. I replaced the failed valve and reassembled and tested the unit. The unit is now operating as designed. No water leaks observed during service."

"1331. Arrived on site for cooling issue in fresh food section. Removed deli drawer found thick slab of ice across evaporator cover,diagnosed a defrost issue in fresh food section. Customer will defrost unit set return appointment for Tues 12/9; schdld next appmnt for 12/9 TUE !"

"Arrived on site for unit shutting off and on on its own,diagnosed a defective drain pump,short in pump,replaced pump,hose and tube due to defective. Ran water through system pump drained water checked connections no leaks. Ran diagnostic all test passed. Informed customer unit needs to stick out so not to damage drain hose. 8212547rp,w11766555,w11539855; used 1 8212547rp (Tube) from stock"

"Arrived to unit 201 for freezer door issues,found icicles in freezer also found door liner rubbing on inside liner,added washer to hinge,remolded freezer door gasket checked seal good. Wp489467; used 1 Wp489467 (Washer) from stock"

Arrived onsite for oven WFG505M0MS0 door glass coming loose. Inspected and found glass panel jumped bracket holders. Removed door and secured glass brackets. Tested and door is functioning properly. Job complete

Arrived on site to repair previously diagnosed issue unit needs new ui. Installed new ui previous ui stuck on lock mode. Tested unit is now functioning properly and as designed to. No leaks present at this time. No one on site for signature job completed

"Arrived on site for drier, not spinning.The drum around or working properly. On arrival, I found the belt had broken. But upon further inspection, I have found no failures or damage to the motor which indicated the belt was possibly defective. I installed a new repair kit 4392065 and reassembled, and tested dryer and found it working as designed call complete. Not available to sign"

Arrived on site to look at model WRS325SDHZ13 for customer complaint of unit not dispensing ice. Found door switch was not activating properly. I added spacer to freezer door to ensure switch would activate. Unit tested good. Part used wpw10221048 customer not on site to sign

"Arrived on site for range with cooktop not aspiring at all after am electrical failure in back right burner. On arrival i found damage is to all 4 burners, 4 infinite switchs, 4 receptacles and wiring (photos in sd). Unit is missing most of the screws needed for the infinite switchs. The surface indicator lens in broken and not allowing light to clip in. The unit needs WP3400882 infinite screws(8x) WP3196068 indicator lens, wpw10345407 burners(2x), wp9761346 burners(2x), wp3149404 switchs(2x), wp3148953 switchs(2x), 7 w11396691 harness. I rescheduled customer for 12.10.25; ordrng 8 WP3400882 (Screws)s and 1 WP3196068 (Indicator lens)"

"Arrived on site for dryer, not starting and had tripped the breaker. On arrival, I confirmed failure and found the l one wire on the terminal block had burnt up. I installed 279320. Terminal block kit and found the unit working as designed without tripping breaker, call complete."

"Arrived on site for washer, making a knocking.Noise when it would go into a high speed spin. An arrival confirmed issue and found unit was not level and that there was a wire inside the unit that was knocking against the side panel as well. I was able to secure the wire harness, and I locked in the feet and tested the unit with a bunch of towels and found it working as designed with no leaks call, complete."

"Arrived on site for ice maker, not working. Tried testing icemaker and called for water. Icemaker is not calling for water or harvesting. Try testing ice maker multiple times but got nothing. Tested voltage to ice maker ice maker is getting voltage. Replaced ice maker and tested unit is now calling for water and harvesting. Unit is now functioning properly and as designed to. No leaks present at this time job completed"

"Arrived on site to test unit for not cooling properly, tested unit found compressor running but only frosting up bottom layer of coils, unit has a failed compressor, ordering parts office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Accessvalve (Access valve) and 1 Dyedrier (Dye drier)"

"Arrived on-site to test the unit for no ice production. Customer reported that the ice maker dispenses a couple of cups of ice and then stops dispensing or producing ice. Upon inspection, found the ice bin full. Advised the customer that if the issue occurs again, they should remove the bin and visually confirm ice presence to ensure the unit is not simply full and cycling normally. Customer was also confused about the ice maker ON/OFF function on the user interface and had been unintentionally turning the ice maker OFF instead of ON. Reviewed proper operation with the customer and advised monitoring. If the issue persists with minimal ice production, replacement of the ice maker and user interface may be required. At this time the unit is operating as designed, no leaks detected, and no parts were installed. Job complete."

"Arrived on-site to test the unit for not running properly. Customer stated the washer will complete a couple of cycles, but during others it will drain the water out immediately and then stop, doing nothing. Tested the unit and confirmed all components are engaging properly and all valves are functioning as designed. Inspected the rear of the unit and found the drain hose improperly installed with no siphon break and the hose positioned at floor level, causing the washer to siphon water out as it fills, interrupting the cycle. Advised the customer that the drain system must be installed according to manufacturer specifications to prevent siphoning. Customer will correct the installation and retest the unit. At this time, the washer is operating as designed. No leaks detected. No parts installed. Job complete."

Arrived on for unit only dispensing hot water. Upon arrival customer informed mebunitbeither has to much water or not enough water and only hot. Ran diagnostics found no stored error codes. Ran test cycle unit completed cycle with no issue . Tested both hot and cold valve individually both have perfect pressure and flow. Called GC for assistance we tested all water temps to make sure working correctly all temp settings are working properly. Ran quick wash with a load of towels cycle completed with no issues. Can not find any issues with unit. Called tech line for assistance tech line took my info and had fix or resolution for issue no fix for customers issue with unit. Received case number 21812470. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit making arching sound. Unit also is not heating. Inspected unit found diode blown and was causing the arching. Replace diode and tested. Unit is now functioning properly and as designed to job completed

"Arriving on site for door seals, not sealing properly. Inspected unit found right side door and left side. Door at fridge, seals are torn and whorn. Replace both seals in tested. Unit is now functioning properly. And as designed to job complete."

"Arrived on site to replace FC door on model WRT541SZDM03. I replaced door and nameplate, unit tested good."

"Arrived on site to look at model WFW6620HC0 for customer complaint of unit being locked. Found control lock was on, I turned control lock off and ran diagnostic test cycle. Unit tested good."

"Arrived on site for customer complaint of pump sound, found drain pump running constantly, found issue with control board. Ordering control."

"Arrived on site to look at model WED4850HW0 for customer complaint of loud noise, found issue with repair kit. I replaced repair kit, unit tested good. Part used 4392065"

"Arrived on site to look at model WDT730HAMZ1 for customer complaint of unit not working properly, found error codes f4e3 and f7e1, found issue with wash motor. I replaced washer motor, part used w11613480"

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit running drain pump constantly ni replaced control under S153EB, un able to test since customers disconnected unit. Part used w11603810"

"Arrived on site for ice machine still making too much ice . Tested bin thermistor getting 5dcv . Resistance 7.4, ice bin is full . Replaced thermistor . No water leaks detected at time of service. Job complete"

"Arrived on. Site for washer leaving loads twisted . Ran diagnostics no error codes . Gearcase is making some unusual noises. No oil visible on gearcase . Ordering gearcase, actuator and cam. Return set12/10. No water leaks detected at time of service. ; ordrng 1 W11449840 (Gearcase) and 1 W11398781 (Actuator) and 1 W10721967 (Cam)"

"JOEDC530RL00 Arrived on site from previous tech visit to install parts. On arrival, I received information from the client on what exactly happened . She said the probe displayed when it wasn't in use, and then the hourglass on the display showed up and then shut down. All issues point to the ui control . I replaced the ui control and then tested both upper and lower ovens on 350 . Temperature reached product is working as its designed."

"Arrived on site to diagnose a dryer that would not start consistently and would shut off shortly after starting.Began by testing the unit through several start attempts. Found that the dryer would only start intermittently, and when it did, it would immediately shut off as if the door was being opened. Inspected the door assembly and tested the door switch. Found the door switch not engaging properly and failing to register the door as fully closed. This is causing the safety circuit to interrupt power to the motor.Confirmed that all other components were receiving proper voltage and that the issue is isolated to the faulty door switch. A new door switch will be required to restore proper operation. Ordering replacement door switch; office will contact customer to reschedule once the part arrives.; ordrng 1 8574875 (Door switch)"

Arrived on site for wall oven not heating after self cleaning. Found thermal fuse blown. Replaced fuse . Ran preheat . All checking normal. No other issues found job complete

Arrived on site for dishwasher leaking from front left corner. On arrival found no errors in diagnostic. Foudn no errors in diagnostic. Saw signs of water sediment along door gasket as well as water getting through gasket and leak down door past left hinge. Im ordering W11483553 gasket and rescheduled customer for 12.12.25; ordrng 1 W11483553 (Gasket)

"Arrived on site to replace all burner heads on the range. Removed the existing burner heads and installed the new replacements on all burners. Ensured each burner was seated properly and aligned with the igniters. Reassembled the cooktop and tested all burners individually. Confirmed all burners are igniting quickly and producing an even, consistent flame with proper gas distribution around each head. No gas leaks detected. Unit is operating as designed. Job complete."

"Arrived on site to test the microwave for concerns about taking too long to boil water. Using a glass microwave-safe container, measured 1 cup of water starting at 59?F. Heated the water for 3 minutes. After the 3-minute cycle, the water reached 212?F and achieved a full boil. Informed the customer that water in a glass container typically takes longer to heat compared to ceramic due to the way glass absorbs microwave energy. All tests performed indicate the microwave is heating properly and operating as designed at this time. Job complete."

"Arrived on site to diagnose microwave making a squeaking sound when the turntable was rotating.Began by running the unit with a cup of water to safely replicate the issue. As soon as the turntable began to rotate, I could clearly hear the squeaking noise coming from the turntable drive system. Removed the turntable plate and support to inspect the motor shaft and drive components. Found the turntable motor shaft worn and causing friction during rotation. Replaced the turntable motor and motor shaft assembly. Reassembled the unit and retested with a cup of water. The turntable now rotates smoothly with no squeaking or abnormal noises. Unit is operating as designed. Job complete."

"Arrived on site to diagnose dishwasher receiving power but the control panel not responding. Verified the customers complaint and found the display completely unresponsive. Pulled the unit forward and tested incoming voltage to the main control board. Confirmed 125V AC present, indicating the unit was receiving proper power. However, the control board itself was not responding. Replaced the main control board . Reassembled the unit and restored power. Ran a full operational test and verified the control panel is now responsive, and the dishwasher is filling, washing, draining, and completing cycles correctly. No leaks were found at this time. Unit is operating as designed. Job complete."

"Arrived on site for washer not completing cycles. On arrival found F0e3,f0e5, f3e2, f8e1. I then fount slider cracked, and valve (coldside) not opening up. Replaced w10734521 &w11173599. Tested washer and found no leaks. Call complete"

Arrivec on site for dishwasher not using water. On arrival i found main harness w11729441 broken at valve connection. Im ordering harness and office will need to reschedule once availability of part is known; ordrng 1 W11729441 (Harness)

"WRFF3536SZ00 Arrived on site for a refrigerator fc door not closing. On arrival, I verified the right side of the fc door wasn't sealing. Further inspection, I found the drawer was crooked. I rejustested the door, and tested door is sealing as its designed. Product is working as its designed no parts used no water leaks visible from main water supply."

"WFES3030RS0 Arrived on site for a range tripping breaker again. On arrival, I verified the issue again. I removed the ground wire then then preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 39.88. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed. I recommend the client to contact the gfci breaker company for information on the correct gfci breaker for the range. I provided the client with phone numbers to call. I also recommend to leave oven on for one hour. Calling Whirlpool Safety to notify my findings. Case# 21545599"

"WTW5105HW2 Arrived on site for a washer being off balance. On arrival, I verified the issue was failed suspension. I replaced the suspension, calibrated, and then tested product is working as its designed with no water leaks visible from the main water supply"

"WTW5010LW0 Arrived on site for a washer making nosies again. On arrival, I verified the nosies coming from the splutch. Further inspection I found the splutch had wear and tear signs. No oil leaks are visible from the gearcase. I installed the splutch, calibrated, and then tested product is working as its designed no water leaks visible from the main water supply."

Arrived on site to install previously diagnosed part on a washing machine model WTW8127LC0. Inspected unit and work area. I replaced the tub ring W11590590 and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"Arrived on site for electric dryer model MEDB835DW4 not responding to touch. Inspected unit and work area. Customer advised intermittent issues accepting cycle selections or start button; last outage lasted 5 days. Tested dryer and found all buttons functional except temperature adjuster. Unit tumbled and heated as designed. Checked voltage to user interface (UI); readings proper. Replaced UI W11158457. Explained to customer possible intermittent issues from restricted vent, common with poor venting. Customer has not cleaned vents since moving in 5 years ago. Tested unit post-replacement; operated as designed with no leaks present during service. Advised customer to have vents professionally cleaned if issues recur, per manufacturer recommendation every few years. Call complete."

"Arrived on-site for washing machine model MVWC215EW1 making a clicking sound when it agitates and banging the side walls when it spins. Inspected unit and work area. Tested the unit and found the whole basket agitating. When it went to spin, the basket banged against the side walls but made no other abnormal noises. Checked underneath the machine and found that the drive was fully stripped. Checked the actuator and found the rocker arm moving freely, indicating the shifter was bad. Checked the suspension and found the suspension rods in bad shape. Replaced the suspension rod kit W10780045, splutch assembly W10721967, shifter actuator W10913953, and drive belt WPW10006384. Tested the unit and found it working and operating as designed with no leaks present during service. Call complete."

"Arrived on site to install previously diagnosed parts on microwave model WMH31017HZ09. Inspected unit and work area. Replaced capacitor W10850446, control W11552018, and diode W11256462. Tested unit; fan did not activate during heating. Customer noted this as the primary issue, previously mentioned to prior technician, with fan only working on high. Explained possible control involvement but proceeded to disassemble unit. Visually inspected wiring; no pinched or damaged wires found. Replaced fan motor W11441128 and retested; unit still failed on low but worked on high. Consulted GC, who advised checking fan motor connector. Found one pin backed out; reseated pin and reconnected motor. Retested; unit operated as designed. Call complete."

Arrived on site for a refrigerator model WSR57R18DM03 that is not cooling adequately. Inspected unit and work area. The customer advised that the machine learn. Is not getting below 50?F. I checked and confirmed temperature at 49?F and gained access to the evaporator. I found a big ice ball stuck on the cap tube indicating a leak or a failed compressor. Ordering sealed system equipment and the office will need to contact the customer about a return date due to limited parts availability. ; ordrng 1 W10233960 (Compressor) and 1 W11507067 (Evaporator) and 1 W11506635 (Access valve) and 1 WPW10143759 (Dryer)

"Arrived on site for refrigerator model WRS315SDHM13 dispensing water and ice with a chemical taste. Inspected unit and work area. Tested water dispenser and found high water pressure; water tasted clean. Tested ice and found no abnormal taste. Customer stated taste was bad initially but improved. Asked if they flushed two gallons through filter before use; they had not. Explained taste likely due to water supply or filtermanufacturer recommends flushing two gallons to clear charcoal particles that can cause abnormal taste. Also noted possible water supply issues from developing neighborhood construction introducing soil or chemicals. Called Whirlpool Techline (Tim, SR# 21819119); advised no machine-side cause for smells, no repair needed. Suggested customer try replacing braided water line with copper if desired, though not machine-related and at their cost. Call complete. No parts were installed. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to follow up on refrigerator WRS325SDHZ12 that was getting ice stuck between the door and chute. Customer had a cube stuck on arrival, and I was able to see where it wedged. After clearing that cube, I was able to recreate cubes getting stuck several times. I called tech line for recommendations since this issue has been ongoing SR21810012. Tech line had me check the level of the unit, which was actually leaning towards the FRONT. This was causing the ice produced and dispensed to bunch together in the front of the bin, and when dispensing it was causing cubes to dispense faster than intended. I leveled the unit to raise the front end and tilt towards the rear, and retested. This keeps the cubes building towards the rear, with the dispenser auger being designed to pull cubes to dispense. After 10 attempts I had 1 instance where a cube got stuck, which was after hitting the dispenser paddle and letting off very quickly. Once a full cup dispenses and you let off, unit is no longer dropping excessive cubes. In the event issue continues to repeat, only repair that can be attempted is a new FC door. Call completed. No water leaks observed."

"Arrived on site to diagnose dishwasher WDT730HAMZ1 with non-responsive control panel. Tested unit and found start button not functioning, but other buttons respond. Replaced main control with new electronic control board W11683480 to resolve stuck key. Tested unit and confirmed all functions working properly, and I found no water leaks present. Repair completed."

"Arrived on site to diagnose dishwasher WDP540HAMZ0 with potentially warped lower spray arm that is not cleaning. Customer thought spray arm might be warped. I examined the unit and found spray arm is hitting the heater, and the arm itself isn't warped. I found the heater slightly warped and almost out of its retainer. Adjusted heater back to normal position and ran a cycle with clear door on unit. Found the spray arm working as designed. No water leaks present."

"Arrived on site to follow up on refrigerator KRMF706ESS01 with left door closing issues, and right door gasket. Replaced right door gasket with new W10746057. For the left door I found the alignment between the hinge, closer, and bushing to be off. I replaced the Bushing W11223833, Closer W11163783, W10708583 Stop. I was able to get them all into alignment, but the door is still partially stiff. This is likely due to defective closer being unloaded/off. Reordering closer / bushing / hinge. Customer also has light(s) out in freezer and RC. Ordering LED lights as well. Returning Tech to properly clock and load the closer (seat bushing on hinge, and take closer and seat on top of the bushing. Rotate 90 degrees to load spring, then remove and install closer in door / finish reinstall). Office to schedule when all parts arrive. ; ordrng 1 W11223833 (Bushing) and 1 W11163783 (Closer) and 1 W11122872 (Left Hinge) and 1 W11683244 (LED KIT)"