We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Manor, TX 78653
Justin
Job Details:
03/04/2025
Arrived on site to repair previously diagnosed issue. Proceeded element not working and rf infinity switch not working. Found switch arked as well as element. Made repair replaced switch and element and tested. Unit is now functioning properly and as designed. Showed customer the fix customer was happy. Parts used w11171119 and wp3149400
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Austin, TX 78734
Brandon
Job Details:
03/04/2025
"Arrived on site for customer complaint of UI console not responding, found failed console. I replaced console, but new console has dimples all over it, but it is working. Returning tech to replace console and mark console as damaged. Part used w10838672; ordrng 1 W10838672 (Console)"
We serviced a
MAYTAG DRYER
Model MEDE201YW0
Near Copperas Cove, TX 76522
Robert
Job Details:
03/04/2025
MEDE201YW0 Arrived on site for a dryer taking to long to dry. On arrival tested the dryer and it was getting really hot. I checked ventilation and sure enough it was in terrible condition. I removed vent to dryer and tested product vented great . I removed vent from wall and I found the flap to the elbow of the vent venting out of home was stuck. I fixed the issue but I instructed client they will need to replace the flap if it gets stuck again. No parts installed product works as it's designed.
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Austin, TX 78704
James K
Job Details:
03/04/2025
"Arrived on site for unit leaking water. Upon arrival, ran diagnostics and found water leaking from detergent drawer housing. Proceeded to replace W11172234 water inlet assy. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near San Marcos, TX 78666
Andrew
Job Details:
03/04/2025
Arrived on site to test unit for no ice production. Found error E2(motor lost home position). Ice maker not responding to service test 57. Replaced ice maker(W11658802). Unit completed harvest with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Temple, TX 76504
Robert
Job Details:
03/04/2025
NTW4516FW4 Arrived on site from previous visit to install parts. I installed control board then i calibrated I then ran diagnostic mode washer went through all cycles. I then tested in customer mode regular wash product working as its designed no water leaks visible from main water supply. I tried and balanced the washer as best as i could. The floor where the washer sits on is very uneven.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Austin, TX 78758
Scott
Job Details:
03/04/2025
"Arrived on site for both ice makers not producing batches normally . Found frost building up on fz evap again . Ran harvest and fill test . Both passed at time e of visit . Ordering fz evap cover , ice box fan , thermistor and heater . Recommend having both ice makers on return if needed . No water leaks detected at time of service . Call to set return ; ordrng 1 W11129907 (Lh rail) and 1 W11129400 (Rh rail) and 1 W11407678 (Ice box fan) and 1 W11724692 (Thermistor) and 1 W11394920 (Evap cover) and 1 W11700340 (Defros heater)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Temple, TX 76502
Jonathan M
Job Details:
03/04/2025
"Arrive on site to install previously diagnosed parts. Turn inspect units and work area. I replaced the fuse, capacitor, and diode and then went to double-check my switches. I found one of the upper switches.Was stuck and would not make or break. In order not to replicate the same tissue with the fuse blowing, I left the unit it unplugged, but the unit will need a new upper interlock assembly for repair. Ordering the parts and rescheduling the customer to 3/4. ; ordrng 1 W11551558 (Upper switch assembly) and 1 W11551761 (Lower switch assembly)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Seguin, TX 78155
Tim M
Job Details:
03/04/2025
"Arrived on site to replace previously diagnosed parts. Replaced motor (W10890624) and capacitor (W11428524) and tested unit, motor now engages properly. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed. Customer not available for signature. No leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Waco, TX 76710
Jonathan M
Job Details:
03/04/2025
"Arrived on safe for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that certain loads will finish washing the other loads won't. I ran the unit through diagnostics and found an F0 E5 ( off balance load) error code. I ran the unit through an auto test and the unit ran as designed. I checked the suspension and found the suspension was good. I checked the basket assembly and found it properly secured to the drive shaft. I asked the customer about what types of loads were running when the clothes did not finish and she advised that one of them was a load of blankets. I did advise the customer that because this unit is suspension based, any kind of uneven distribution within the basket can cause off balance issues, depending on the load. I did advise that this is most common on bulky. Loads or really light loads, such as sheets. I went over loading procedures, and the unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Kyle, TX 78640
Andrew
Job Details:
03/04/2025
Arrived on site to test unit for contaminated draining. Found model number was not correct. When plugged in unit goes automatically into a drain. Recommending control replacement. No parts replaced at this time. Office to reschedule. ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW2
Near Harker Heights, TX 76548
Brandon B
Job Details:
03/04/2025
"Arrived on-site for washer not draining. Found error code f8e1, r1e2, f0e3, f6e3, checked gearcase and found no oil, replaced slider(w10734521) and latch(w11700916) calibrated unit and did factory cycle. Everything is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WFES3530RS0
Near Copperas Cove, TX 76522
Robert
Job Details:
03/04/2025
"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival client already flipped breaker back on. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again. I will be contacting whirlpool safety t i made a previous call and they said call in a few hours. Sr # 7741038254"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Georgetown, TX 78633
David Z
Job Details:
03/04/2025
"Spoke with customer en route to service. Customer requested cancelation, appliance already fixed. No services rendered. Closing ticket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Copperas Cove, TX 76522
Robert
Job Details:
03/04/2025
WRX735SDHZ03 Arrived on site for a refrigerator not working at all per notes. On arrival client stated the refrigerator wasn't making ice and that was the only issue. I jumped icemaker and it tried to engage in cycle but got stuck . I wasn't sent icemaker i ordered and reschedule client for 3/6/25 returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 WPW10300024 (Icemaker)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78756
Luis
Job Details:
03/04/2025
"Arrived on site for no lights. Diagnosed defective led module,per service pointer replaced all leds,installed updated leds all lights working as designed. Project code S84638 used 4 w11632139"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Round Rock, TX 78681
Andrew R
Job Details:
03/04/2025
Arrived onsite for washer not agitating or filling. When I got my first look of the unit i found the washplate to be floating and not tightened down. I tightened down the washplate and tested the unit. Water pressures are good and the unit is completing full cycles. I ran a calibration. The unit wasn't filling up correctly due to the washplate floating and the unit could not sense the water level correctly. Unit is now operating as designed. No leaks present. Call complete. No parts installed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Cedar Park, TX 78613
Chris
Job Details:
03/04/2025
Arrived onsite for unit fan/ vent not working upon further inspection found fan was buzzing replaced motor fan W11441128 tested motor fan unit is working as designed job complete
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSB0
Near New Braunfels, TX 78130
Tim M
Job Details:
03/04/2025
"Arrived on site to test unit for cycle not starting due to door open message. Upon arrival tested unit and found top interlock is not engaging properly. Gained access to internal components and found interlock is damaged mechanically. Replaced top interlock (WP8206419) and tested unit, unit is now reading door open and closed properly. Cycle is starting and unit is heating. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Belton, TX 76513
Sterling
Job Details:
03/04/2025
On arrival verified complaint of unit making noise. Customer showed video of unit making noise. Identified noise as slider and rotor. Visual inspection shows no leaking from bearcase but slider and rotor are worn. Replaced both and unit is now not making noise. Calibrated unit. Job complete installed w11260238 and w10734521
We serviced a
WHIRLPOOL WASHER
Model LSQ9244EQ0 A
Near Belton, TX 76513
Sterling
Job Details:
03/04/2025
"On arrival, verified complaint of unit it leaking oil. Per previous diag replaced gearcase 3360629, clutch 285785, retainer ring 285353 , spin tube ring wpw10080230 , thrust washer wp63292 , and brake tube w10820043 . Ran cycle and confirmed function but during cycle agitator fell apart. Ordering agitator WP3946501 and bolt WP358237 reschedule for 3/10; ordrng 1 WP358237 (Bolt) and 1 WP3946501 (Agitator assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Temple, TX 76502
Sterling
Job Details:
03/04/2025
On arrival verified complaint of unit it not starting. Verified start and cancel are not responsive and feel less resistance. Visual inspection of main board shows the mounting screws for the control have broken brackets allowing the main control to shift. Replaced main control and u it is now fully responsive. Ran component activation and verified full function and no leaks. Job complete installed w11613566
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Burnet, TX 78611
Wesley
Job Details:
03/04/2025
Arrived onsite for sticking bin drawers and lubricated the glides for smoother operating. Cheese cupboard hinge door lubricated as well. All checks good. Unit is now operating as designed. Advised customer on findings and found integrity of all freezer bins correct. No parts
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Elgin, TX 78621
Matthew
Job Details:
03/04/2025
Arrived onsite for unit leaking. Found cracked valve assembly. Replaced valve. Unit was out on the front porch. Was not able to test. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78751
James K
Job Details:
03/04/2025
"Arrived on site for unit making clanking noises. Upon arrival, customer present video recording and the sound occurs when it agitates during the pre soak. Ran consumer cycle to recreate issue and issue occurred after the initial fill is done when unit is agitating. Sound only occurs during the second pulse going counter clockwise. Upon closer inspection, found wash plate to be bouncy when agitating. Proceeded to replace W10752283 wash plate. Ran test and now stopped bouncing. Continued to check underneath tub and found excessive amount of debris (picture attached). Cleaned all debris and reinstalled unit back to original state. In addition, lowered all legs so rotor will not run on the floor on a heavy load. Called techline and spoke with Glen (cannot provide SR# due to system being down) and has no other recommendations. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78757
Scott
Job Details:
03/04/2025
Arrived on site for washer leaving load of clothes wet at end of cycle . Powered unit on and found tenant had spin select in the off position . Unit is draining and spinning when in test 7and 12 . Ran drain and spin and unit is performing normally . Could not duplicate fault . No parts installed . Nomwater leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete
We serviced a
GE WASHER
Model HTW265ASW0WW
Near Florence, TX 76527
Wesley
Job Details:
03/04/2025
Spoke with the customer and communicated that the correct valve will arrive in time to run the service call on Friday. Rescheduled service. ; ordrng 1 WH13X26534 (Fill valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78758
Scott
Job Details:
03/04/2025
"Arrived on site for dishwasher not washing . Ran diagnostics, got 4-3 &7-1 error code . Ran diagnostics wash test and wash motor is not pumping water . Replaced sump and motor W11025157. Ran test wash again . All checked normal. Nomwater leaks detected at time of service ice . Maintenance not on hand to sign ticket . Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Austin, TX 78745
Brandon
Job Details:
03/04/2025
"Arrived on site for customer complaint of unit running the drain pump randomly sometimes in the middle of the night. Found failed control, I replaced control, unit tested good. Part used w11608056"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Georgetown, TX 78626
David Z
Job Details:
03/04/2025
"Arrived on site to follow up on refrigerator making noise. Tenant let me know that the noise is coming from the bottom end under the condenser area. We have attempted to insulate and deaden the sound, which has not stuck. Based on the noise and being unable to insulate, ordering a sealed system repair to install a compressor that has significantly less vibration. Ordering sealed system repair. Office to schedule return. ; ordrng 1 W11632924 (Condenser) and 1 W11557671 (Compressor) and 1 W11506635 (Access Valve) and 1 Wpw10143759 (Dryer) and 6 W11113654 (Sound Pads)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waco, TX 76704
Sterling
Job Details:
03/04/2025
"On arrival verified complaint of unit not running with low lights off and nonresponsive on inspection found that the unit is in flood sense and will not stop draining, remove pressure hose and still will not stop draining.Verified voltage and polarity are correct unit will need main control board.Visual inspection of the unit shows no further issues ordering main control W11603810 office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Kingsland, TX 78639
Wesley
Job Details:
03/04/2025
Arrived onsite and found unit operating with failed control with water pressure system failure causing multiple false codes and intermittent emergency drain. Replaced the control. Unit is now operating as designed. W11608056
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78702
Scott
Job Details:
03/04/2025
"Apt 123.....arrived on site for washer not starting . Found unit flashing 8-3 error code . Tub is dry . Cleared error code . Ran diagnostics, all checked normal. Ran quick wash for full cycle while looking at other appliances. Returned and found no new error codes and test wash passed all tests . Couldn't duplicate any faults with unit . No parts installed . Maintenance not on hand to sign ticket . C-NOTE . job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Burnet, TX 78611
Wesley
Job Details:
03/04/2025
Arrived onsite and customer had name plate provided by C &D appliance. One from install was dented. Used cuetomer nameplate to replace. Unitnis now correct. No parts.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78702
Scott
Job Details:
03/04/2025
"Washer is completely dead . No response . Unit is stacked in closet . Will need 2nd man to remove and to run complete dianostics . Did find latch and strike damaged . Ordering strike . Call to set return . No parts installed, no water leaks detected. ; ordrng 1 2ndman and 1 W11316914 (Strike)"
We serviced a
KITCHENAID OVEN
Model KFGG504KPS4
Near Austin, TX 78749
Leonardo
Job Details:
03/04/2025
"Arrived on site to diagnose an issue with the oven not igniting. Tested the unit and found that the igniter was not making contact with the bake burner. Replaced the igniter and tested the unit, but the igniter continued to spark even after the flame started. Next, replaced the DSI board and bake igniter harness, but the igniter either failed to ignite or continued sparking. Will order a bake burner and another bake igniter. Rescheduled for Tuesday, 3/11.Parts used W11161843 WPW10324262 W11162730; ordrng 1 W10764654 (Bake burner) and 2 W11233072 (Screws)s and 1 WPW10324262 (Bake igniter)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Round Rock, TX 78665
Andrew R
Job Details:
03/04/2025
Arrived onsite for dryer making noise. I found the vent in the back to be rattling around causing the odd noise. I added sound pads to prevent the vent from rattling around and unit now sounds as designed. Call complete. Installed W11113654 SOUND PAD.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Round Rock, TX 78665
Andrew R
Job Details:
03/04/2025
Arrived onsite for dryer making noise. I found the vent in the back to be rattling around causing the odd noise. I added sound pads to prevent the vent from rattling around and unit now sounds as designed. Call complete. Installed W11113654 SOUND PAD.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, TX 78724
Joe Z
Job Details:
03/04/2025
"F8-E1 long fill. Test valves and are good. Ran a normal cycle with deep water wash and unit fills continuously. As unit fills near the top of tub, drain pump energizes and all water drains. Inspected pressure hose and is good. Need to replace control due to pressure switch not operating. Replaced control W11607637. Test unit and is now operating as designed. No leaks present. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS3
Near Granger, TX 76530
David Z
Job Details:
03/04/2025
Arrived on site to diagnose dishwasher leaking when it was not currently being used. Line was capped off so it would not leak on arrival. I examined the inlet valve and found a crack running through it. Replaced inlet valve to resolve. Reattached supply line and ran. Confirmed unit working as designed. Parts used - W11175771. No water leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, TX 78753
Lou
Job Details:
03/04/2025
"Arrived on site to replace damaged doors. Upon arrival, I found the RC and FC doors were damaged/dented. I removed and replaced the doors, plugs and nameplate and tested operations. Unit is operating as designed. No water leaks observed during service, and no one available to sign for receipt. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Round Rock, TX 78665
Andrew R
Job Details:
03/04/2025
Arrived onsite for dryer door latch broken. I replaced the door latch however I found the door handle cover to be broken and also screw missing.Ordering W11690848 Handle cover and 2xW10850046 Screw to solve the issue. Office to RS as we are showing out of stock. Installed W11240283 Catch.; ordrng 1 W11690848 (Handle cover) and 2 W10850046 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Austin, TX 78717
Andrew R
Job Details:
03/04/2025
Arrived onsite for previously diagnosed parts. I replaced the console and ui panel. After replacing the parts customers power went out. I was unable to test unit however customer will let the office know if there are still any issues. No leaks present. Call complete. Installed W11632709 Panel ui and W11460908 Consope Black.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS4
Near San Marcos, TX 78666
Andrew
Job Details:
03/04/2025
Arrived on site to test unit for tripping breaker. Found L2 on terminal block was loose causing issues. Removed ground strap from terminal block and tested to 350 with no issues. Unit working as designed. Advised maintenance if issue persists recommending breaker replacement. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, TX 78753
Lou
Job Details:
03/04/2025
"Arrived on site to replace damaged door. Upon arrival, I found the RC door was damaged/dented. I removed and replaced the door and plug and tested operations. Unit is operating as designed. No water leaks observed during service, and no one available to sign for receipt. Job completed."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78733
James K
Job Details:
03/04/2025
"Arrived on site for unit not starting. Upon arrival, ran diagnostics and found motor humming. All other components work. Proceeded to check capacitor and found 0MFD. Ordering W11395618 capacitor. No water leaks detected at this time. Customer agreed to reschedule Mar 12th. Please add customer to cancellation list ; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Leander, TX 78641
Chris
Job Details:
03/04/2025
Arrived onsite for door falling down when opened upon further inspection found right door hinge broken & left hinge on its way left was very weak replaced both left & right hinges parts used W11712995 W11712996 no leaks observed during test job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, TX 78724
Joe Z
Job Details:
03/04/2025
"Arrived on site for not making ice, upon arrival, inspected unit. the container is full of ice and the icemaker mold has ice ready to harvest. I removed some ice from container to run a harvest test."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78702
Scott
Job Details:
03/04/2025
"Apt 385 ......arrived on site for dead washer . Getting correct voltage and polarity at outlet let . Getting correct voltage to control . No flashing light , no voltage leaving control . Replaced control W11549931. Ran diagnostics. All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket . Job compete ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near New Braunfels, TX 78132
Andrew
Job Details:
03/04/2025
Arrived on site to test unit for error f8e4(over flow switch). Verified code and found water in over flow pan. Cleared code and plan. Unit completed diagnostics with no issues. Advised customer to run clean cycles to prevent over sudsing. Also advised to switch to liquid soap and use as little as possible. Dishwasher is being supplied soft water and is over sudsing. No parts replaced at this time. Unit is working a designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Harker Heights, TX 76548
Brandon B
Job Details:
03/04/2025
Arrived on-site for dishwasher not starting. Found unit not starting. Ran diagnostic and found error code installed console(w11613564) and unit still not starting. Ordering control(w11683480) for reschedule. ; ordrng 1 W11683480 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78745
Luis
Job Details:
03/04/2025
"Arrived on site for not dispensing ice. Found auger motor seized,replaced motor and coupler tested ice dispenser unit working as designed. Wpw10169511,w11671282"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near New Braunfels, TX 78130
Tim M
Job Details:
03/04/2025
"Arrived on site to replace previously diagnosed part. Replaced oven sensor (W11598120) and tested unit, bake element is not engaging. Broil element does engage. Contacted GC for assistance, tested all the components surrounding the bake element, element tested within range 19.5 ohms, TOD tested good. Bake element is not receiving the proper voltage. When testing K1 relay black and red wire to bake element terminal, found it receiving 240V on both sides. All indicators point towards an issue with the main harness. Will need to order main harness and additional parts to ensure completion on return visit. Ordering parts, rescheduled for 03/07.; ordrng 1 W11245671 (Main harness) and 1 W11261167 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, TX 78626
Miguel
Job Details:
03/04/2025
Arrived on site for washer not completing cycles. Washer just runs all the time. Reconnected machine and drain pump started right away. Cleared and confirmed pressure switch error. Accessed control and blew through pressure switch. Verified drain not to far down hole. Replaced control. Recalibrate machine. Completed diagnsotics with no problems. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Temple, TX 76502
Tyler
Job Details:
03/04/2025
Arrived on-site for ice machine on arrival. Ran through diagnostic tests and found unit was evenly frosting over on the evaporator coil and the hissing noise previously heard was not present. I then disassembled the unit and found no resistance through the harness to the evaporator thermoster. And replace the harness and reported finding to tech line under Sr#7741040805. I then watched unit make one batch of ice. Customer was not present to go over the next twenty four hour instructions so I left a note on the top of their ice machine for customers to follow and inform us if any issues do return. Found no leaks and unit working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Jarrell, TX 76537
David Z
Job Details:
03/04/2025
"Arrived on site to diagnose washer not progressing cycles or spinning. Checked errors and found F0E7, F6E3, F7E4, F7E9, which mostly related to drive system. I ran the unit in high speed spin, and found it would only move at low speed and stop. I checked the drive system and found the slider ring had separated and was dropped down by 1/4 inch. Replaced slider and retested. Found unit is now properly reaching high speed spin RPM, and did start and progress through a normal cycle. Repair completed. Parts used - W10734521."
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Marion, TX 78124
Tim M
Job Details:
03/04/2025
"Arrived on site to test unit for LF burner not igniting. Upon arrival tested unit, found all burners except the FL igniting properly. LF burner is getting a spark and gas but will not ignite. Inspected orifices and found the secondary orifice clogged. Attempted to remove debris but burner still will not ignite. Will need to order a conversion kit and replace both orifices. Customer not on site for signature. Ordering part, no parts installed, rescheduled for 03/07.; ordrng 1 W11428599 (Conversion kit)"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Lorena, TX 76655
Sterling
Job Details:
03/04/2025
On arrival verified complaint of unit going from start to done. No error codes in system. Verified voltage and polarity are correct. Inspected harness and found broken at capacitor. Replaced lower harness. Ran normal cycle and confirmed unit is no2 working corr3ctly. Job complete installed w11643701
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elgin, TX 78621
Matthew
Job Details:
03/04/2025
Arrived onsite for unit door not closing properly and lint screen not seated fully. Called techline for assistance. Spoke to Rich SR# 7741075230. S3nt pics and recommended wracking door to flex it. Door is seated better. Also maneuvered lint duct to allow screen to sit better. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Buda, TX 78610
Brandon
Job Details:
03/04/2025
"Arrived on site to replace previously diagnosed parts. I replaced harness and control, unit tested good. Parts used w11591405 and w11728016"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Seguin, TX 78155
Tim M
Job Details:
03/04/2025
"Arrived on site to test unit for no power. Upon arrival customer stated whenever the unit is plugged in, no lights illuminate but it sounds like the drain pump engages. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11603811) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Leander, TX 78641
Miguel
Job Details:
03/04/2025
Arrived on site for washer having moisture underneath after wash. Found f0e9. Ran diagnostics and all components pass test. Water collecting on outside of plastic tray providing water. Replaced water valve assembly. Verified operation. Call complete W11624934
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XS00
Near Lakeway, TX 78734
Brandon
Job Details:
03/04/2025
"Arrived on site for customer complaint of RF burner staying on high. Found failed infinite switch. We did not have correct model nu,ber on file, ordering correct switch. ; schdld next appmnt for 3/11 TUE AM"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Round Rock, TX 78681
Justin
Job Details:
03/04/2025
Arrived on site for unit leaking from boot. Upon arrival noticed gab between boot right at the drain holes. Made adjustments and tested customer witnessed wash cycle and noticed no leaks. No leaks present at this time no parts used job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Austin, TX 78753
Lou
Job Details:
03/04/2025
"Arrived on site to replace damaged doors. Upon arrival, I found the RC and FC doors were damaged/dented. I removed and replaced the doors, plugs and nameplate and tested operations. Unit is operating as designed. No water leaks observed during service, and no one available to sign for receipt. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Burnet, TX 78611
Wesley
Job Details:
03/04/2025
Arrived onsite fo f8E4 error on first cycle. Removed from install and ran tests. No evidence of cracked tub or standing leaks. No evidence of leaks during cycle after 20 minutes. Advised cuetomer onnsudsing and on obstructed wash arm possibilities to cause a leak. All checks good. No parts.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78753
Justin
Job Details:
03/04/2025
Arrived on site for unit not heating or light displaying on console. Upon arrival unit was display wash showing time. Tested unit with water unit heated water to heated temperature. Ran multiple times unit heated every cup. Front office leasing agent Maria came to unit to witness. Tested unit with Maria she witnessed unit heating and powered on. No parts used job completed
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HB05
Near Andice, TX 78628
Miguel
Job Details:
03/04/2025
Arrived on site for flames being too high and soothing is left on the bottom of the pans. Found unit is set for natural gas and we have propane. Installed and completed conversion kit. Adjusted low setting. Verified operarion. Call complete. W11205318
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Killeen, TX 76542
Robert
Job Details:
03/03/2025
F3e0 WEE730H0DS0 Arrived on site for a range readings to high. On arrival found error code F3 E0 removed back cover and tested sensor readings had a open line replaced sensor and tested at 350 degrees with my meter in the oven temperature reached 350 and my meter read correct temperature uploaded photos. Product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Braunfels, TX 78130
Andrew
Job Details:
03/03/2025
Arrived on site to test unit for loud grinding noise. Found cam bolt was loose preventing cam from engaging into shift properly causing noise. Replaced cam(W10721967) and actuator(W11481722). Unit now working as designed. No leaks detected. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Round Rock, TX 78665
Sterling
Job Details:
03/03/2025
On arrival verified complaint of unit having broken FC door switch. Replaced fc door switch. Verified unit is now functioning correctly. Job complete installed w11396033
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW1
Near Pflugerville, TX 78660
Sterling
Job Details:
03/03/2025
On arrival verified complaint of not draining. On inspection unit is free of debris in drain filter and is draining correctly. After further checks found no function failures in the unit. Spoke to customer further and found unit real failure is that it will fill with water on its own when not in use. Ordering inlet valve for failed water valve. Reschedule for 3/7 ordering WP8181694; ordrng 1 WP8181694 (Inlet valve)
We serviced a
KITCHENAID OVEN
Model KEMC307KSS04
Near Harker Heights, TX 76548
Robert
Job Details:
03/03/2025
"KEMC307KSS04 Arrived on site for a dubble wall oven with no power. On arrival verified issue i check polarity readings are correct. I checked fuses both that were sent had good readings. Then client made a statement that when the power went off on the oven, he flipped the breaker off and on . He noticed the display tried coming back on but then powered off I ordered control board returning parts just in case office to reschedule for client. ; ordrng 1 8302346 (Control board)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS22
Near Hutto, TX 78634
Brandon B
Job Details:
03/03/2025
Arrived on-site for clock reseting. Found unit is not hooked up to wifi. Also found service pointer on this issue. Attempted to hook up to wifi but customer does not know her password and does not want to install the app since unit has been working fine except for the clock. Explained the updates the unit will need in the future but they still don't want it. No parts used.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Miguel
Job Details:
03/03/2025
Arrived on site for start button not working. All other buttons responding but not start. I ran diagnsotics and found f2e1. Start button did not advance to next step. All other components functioning properly. No leaks. Replaced control board. Verified operarion. Call complete. W11637583
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details:
03/03/2025
Arrived on site for washer needing gearcase w11449841 and inner basket w11178227. On arrival reconfirmed issue and installed parts. Insured clutch was aligned in stator properly and found unit it working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Leander, TX 78641
Miguel
Job Details:
03/03/2025
Arrived on site for freezer door having a dent. Confirmed dent on door. Removed handle and replaced door. Verified operation. Call complete. LW11026355
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78726
James K
Job Details:
03/03/2025
"Arrived on site for unit not heating. Upon arrival, prior to not heating, customer stated they heard a zapping noise. Proceeded to replace W11256462 diode and made sure there is clearance on the wiring. Tested unit multiple times and now unit is functioning as designed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Chris
Job Details:
03/03/2025
Arrived onsite for UI not working upon arrival found UI screen cutting on & off could not run diagnostics replaced UI ran bake & broil to 500 unit is working as designed parts used W11600370 control panel job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Austin, TX 78721
Matthew
Job Details:
03/03/2025
Arrived onshore unit still not producing ice. Inspected and found door wire harness with multiple failed wires. Unit will need freezer door replaced. ; ordrng 1 LW10691266 (Stainless FC door assembly)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Austin, TX 78753
Matthew
Job Details:
03/03/2025
Arrived on site to replace lower wire harness. Replaced and tested. Unit is now functioning properly. Job complete. Used w11376227
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near Austin, TX 78737
Leonardo
Job Details:
03/03/2025
"Arrived on-site to replace the switch harness. Replaced the harness, tested the unit, and confirmed it is functioning properly. The unit is heating correctly with no error codes or burning smells. Job complete.Part used: W11578578."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Smithville, TX 78957
Joe Z
Job Details:
03/03/2025
"Arrived on site for installation hanging at bottom of dishwasher. Upon arrival, inspected unit. Found adhesive has separated. Replaced trim W11579528, and insulation W11573704. Unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Austin, TX 78738
Brandon
Job Details:
03/03/2025
"Arrived on site for customer complaint of unit making a noise in the RC, found failed damper. I replaced damper, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near San Marcos, TX 78666
Tim M
Job Details:
03/03/2025
"Arrived on site to test unit for long cycle times. Upon arrival customer stated unit ran a cycle for over 5-6 hours. Has happened twice. Entered diagnostics and found no stored error codes. Ran a cycle, diagnostics cycle progressed through each step and passed. All components are properly engaging. Customer suspects that an extended soak cycle was selected which can take up to 7.5 hours, but he is not 100% sure. Replaced OWI sensor (W11612329) as precautionary. Noticed soap buildup in the unit, advised customer to run a cleaning cycle to remove any buildup and switch to liquid detergent due to soft water system in the house, and dishes being rinsed before a wash. Customer will start a regular wash cycle and monitor to make sure unit does not take longer then 4.5 hours on a regular wash. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78724
Andrew R
Job Details:
03/03/2025
Arrived onsite for washer humming while plugged in. I found the humming to be the drain pump. The pump tested good at 20.5 ohms however when i remove the water pressure line the pump keeps running. The control water pressure sensor has failed as the line was clear but would continuously draining. I replaced the control and unit now operates as designed. No leaks present. Call complete. Installed W11607637 CNTRL-ELEC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVB02
Near Austin, TX 78747
Luis
Job Details:
03/03/2025
"Arrived on site for no ice ice build up on right side of freezer. Found a defective aftermarket icemaker installed,replaced icemaker with whirlpool authorized icemaker,ran harvest test passed icemaker filled with water. Found gaps on right side corner of gaseket,remolded gasket checked door seal good. D7824706q"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78731
James K
Job Details:
03/03/2025
"Arrived on site for control panel not working. Upon arrival, found start button not working. Proceeded to replace W11637583 control. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Marble Falls, TX 78654
David Z
Job Details:
03/03/2025
"Arrived on site to diagnose washer that isn't advancing / allowing cycles to start. I found the unit drain pump just runs and runs. Checked errors and found errors for Stuck Key, Long / No Fill, Control failure, and Pressure System fault. All of these tie to the control. Ordering new Control to resolve. Office to schedule return visit. ; ordrng 1 W11607637 (Control) and 1 W10919003 (Drain Pump)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Buda, TX 78610
Leonardo
Job Details:
03/03/2025
"Arrived on site to inspect the unit for insulation catching fire, as reported by the customer, due to smoke inside the unit when the oven is on. Found some insulation sticking out on the top right side of the unit discolored but not on fire. Removed the bake burner cover and flame spreader and discovered a significant amount of grease buildup on the flame spreader. Tested the oven by heating it up without the cover and flame spreader no smoke occurred. Reinstalled the cover and flame spreader, and the unit immediately started smoking. Advised the customer to clean the cover and flame spreader, as there were no safety concerns. Job complete. Reported findings to safety. MfrRef # 7741031148"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Austin, TX 78759
Scott
Job Details:
03/03/2025
Arrived on. Site for dishwasher door flopping open . Found left side hinge has slipped off hinge bracket . Replaced left hinge assembly W11712995. Door is now operating normally. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Meadowlakes, TX 78654
Daniel A
Job Details:
03/03/2025
"Arrived on site to inspect dishwasher not powering on, upon further inpsection, I found that the breaker was tripped. I found that the heater was faulty and could be the possible cause of the breaker tripping but also found that the outlet socket orientation is not allowing the disposal and dishwasher to both be plugged in fully at the same time. I am ordering the heater and scheduling for 3/10. No water leaksobserved during service. W10518394; ordrng 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Maxwell, TX 78656
Tim M
Job Details:
03/03/2025
"Arrived on site to test unit for no water. Upon arrival customer stated unit will not fill with water but it will hum. Started a diagnostic cycle, unit filled with water but wash motor did not engage causing no clean dishes. Replaced wash motor assembly (W11613570) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Gatesville, TX 76528
Jonathan M
Job Details:
03/03/2025
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work areas. The customer advised that the unit is running but will not cool. He advised that he can hear all the fans running.But when he tried to pull off the back cover for the compressor area, he didn't feel the compressor running. I plugged the unit in and gained access to the compressor. I did find the compressor running.Ann took an amp draw off the compressor. I found it fluctuating between .389 A and up to .608 A consistently, indicating a restriction. I did find what appeared to be a leak at the dryer and Yoder loop connection, which would make sense for the low amperage. Ordering sealed system parts and the office will need to contact the customer about a return date due to limited parts availability and need for a three hour service. ; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID MICROWAVE
Model KMBT5011KSS01
Near Austin, TX 78701
Scott
Job Details:
03/03/2025
Arrived on site for glass not sitting correctly in door frame . Replaced door W11453247. No other issues found with microwave . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Killeen, TX 76542
Robert
Job Details:
03/03/2025
WRF555SDFZ15 Arrived on site for a refrigerator not making ice and not despenseing water. On arrival verified issue i asked client for a new filter they provide a new one . I replaced filter water despenser worked great I tested icemaker product works as it's designed. No parts installed product works as it's designed no water leaks visible from main water supply.
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Wimberley, TX 78676
Andrey
Job Details:
03/03/2025
"Arrived on site to test unit for long dry times, tested unit found it failed vent test, inspected vent hose and found it blowing up and has alot of pressure reassuring that the vent is clogged, advised customer to hire a professional to clear restriction, at this time job complete no parts installed"
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Wimberley, TX 78676
Andrey
Job Details:
03/03/2025
"Arrived on site to test unit for squeaking noise, tested unit found rubbing and noise coming from the back of the basket, when a load is present the squeaking gets more intense, something is also rolling inside and can't pin point where, spoke to management and determined that unit needs and new basket assembly and suspension, ordering basket assembly, 2 technicians and 2 hours, office to reschedule ; ordrng 1 W11378552 (Basket assembly)"
We serviced a
KITCHENAID OVEN
Model KFDC506JPA03
Near Austin, TX 78741
Matthew
Job Details:
03/03/2025
Arrived onsite for gas smell. On arrival customer stated the smell was not of natural gas. Unit is dual fuel so oven is electric. Did test and was fine. Ran all burners and found fo issues. Did find after a few minutes of running unit the items stored above unit on racks were starting to get hot. Called techline and spoke to Johnathan SR#7741060558. Recommended unit have some sort of ventilation. Customer will also try moving items on the shelves. Took pic. Unit is functioning properly. Documented with safety as well safety sr#7741032862.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Leander, TX 78641
Miguel
Job Details:
03/03/2025
Arrived on site for door not being leveled. Removed bottom panel. Adjusted level and door height. Now doors are even. Call complete.