We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Austin, TX 78749
Leonardo
Job Details:
10/21/2024
Arrived on site to test unit for unit giving 888 In red numbers. Put unit in test mode and no error codes found. Could not find anything with 888 error code. Advised customer to take pictures of error if it happens again. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LZ00
Near Liberty Hill, TX 78642
Miguel
Job Details:
10/21/2024
"Arrived on site for new build house. Oven is tripping breaker. They have already changed the breaker. Will need to replace control,and elements. Reset for Wed am. ; ordrng 1 W11649350 (Control) and 1 W11617232 (Element) and 1 W11545804 (Element)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Manor, TX 78653
James K
Job Details:
10/21/2024
"WFE550S0LZ3 Arrived on site for unit cooktop sparking. Upon arrival, proceeded to expose surface element found LF faulty. Ordering W10823727 LF surface element. Customer agreed to reschedule Oct 24th; ordrng 1 W10823727 (LF surface element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, TX 78744
Ryan B
Job Details:
10/21/2024
"Arrived on site to inspect unit for not drying dishes and leaving water in cavity on bottom. Asked customer if a rinse aid type product is being used. She stated no. Informed customer all dishwashers recommend using a rinse aid product. Especially with builder grade DW with plastic tub. Informed customer these units have a plate Warmer not a plate dryer due to the plastic tub and would cause the cavity to melt and warp. Ran diagnostic cycle, unit is running as intended. No leaks present at this time. Found unit pooling water in front left corner. Lowered back legs completely and made front left corner slightly higher then right side. Unit still pooled water in front left. Found tub deformed. Ordering tub. Office to reschedule. ; ordrng 1 W11513977 (Tub) and 1 2hour (2 hour)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Manor, TX 78653
Scott
Job Details:
10/21/2024
"Arrived on site for gap on top of doors wider then bottom . Doors are sealing properly . Tried adjusting upper hinges, leveling feet and shim . Still not closing gap . Ordering hinges bottom left and right . No water leaks and no condensation . Return set for 10/25 ; ordrng 1 W11687636 (Left hinge) and 1 W11399415 (Right hinge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78737
Luis
Job Details:
10/21/2024
Arrived on site. Found defective upper led module and ripped door gasket ordering new module and gasket. ; ordrng 1 W11456682 (Gasket) and 1 W11470191 (Module)
We serviced a
WHIRLPOOL WASHER
Model Mvw7230hc1
Near Waco, TX 76712
Tyler
Job Details:
10/14/2024
Arrived on site for washer not patching lid. On arrival confirmed issue and found. Strike broken. Replaced strike with w11457841 and found washer working as designed. Call complete
We serviced a
MAYTAG DRYER
Model MED9800TQ0
Near Waco, TX 76712
Tyler
Job Details:
10/14/2024
"Arrived on site for dryer not heating. On arrival found wiring harness to element broken. Replaced wp3387747 element, and 279973 cuttoff and repaired wiring. Found dryer heating as designed and instructed customer to get a dryer vent cleaning done, call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LZ00
Near Liberty Hill, TX 78642
Scott
Job Details:
10/14/2024
"Arrived on site for wall oven tripping breaker . Replace both elements ,and control W11649350, W11545804, W11617232 .Followed service management and wp guide lines on burning off element . Didnt find any unusual amp draws . All amp checks were within tolorance . Set cook timer . Talked to Eric and hes going to check on oven in 2hrs to make suer oven is off . Job complete."
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Waco, TX 76705
Tyler
Job Details:
10/14/2024
Arrived on site for washer not completing cycles or staying level. On arrival found F7e5 in diagnostics and after running through diagnostics cycles I found actuator arm would randomly fail each in different spots of transition. Replaced actuator with wpw10006355 and tested unit. Found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Del Valle, TX 78617
James K
Job Details:
10/14/2024
"WTW4955HW2 Arrived on site for unit not working. Upon arrival, customer mentioned unit will not spin. Proceeded to check errors and found F7E6 motor fault. All other components running fine. Inspected underneath unit and found severed wire to the capacitor. Ordering W11665968 lower harness. No water leaks detected at this time. Customer agreed to reschedule Oct 17th. ; ordrng 1 W11665968 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Hillsboro, TX 76645
Tyler
Job Details:
10/14/2024
"Arrived on site for ice maker intermittently making ice. On arrival found no temp failures but found ice maker had ice in tray but would t rotate over, found ice maker would intermittently run depending on how door was opened but I found no breaks externally under door hinge possibly indicating a loose connection in the door. Also found W11098702 ice door seperator leaking water heavily and am ordering it. will need repair reschedule with door that had been previously ordered to help rule out further mechanical failures. Instructed customer to also keep an eye on temps until repairs are completed; ordrng 1 W11098702 (Ice door)"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ12
Near Austin, TX 78721
James K
Job Details:
10/14/2024
WRF535SWHZ12 Arrived on site for FC door dent. Upon arrival confirmed dent (picture attached). Proceeded to replace W11435329 dor fip. Tested unit and now unit is functioning as designed. No water leaks detected at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Leander, TX 78641
Miguel
Job Details:
10/14/2024
Arrived on site for dishwasher rusting on basket. Customer also says dishes are still a bit wet. Ran diagnostics and verified operation. Unit working as designed. Heater pulls 7 amps. Bottom Rack has a piece that is rusting. Office will call when part arrives. No leaks. ; ordrng 1 W11752368 (Lower rack.)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Georgetown, TX 78628
Miguel
Job Details:
10/14/2024
Arrived on site for microwave button not working and display dimming. Found all components working properly at this time. Replaced control and panel as precaution. Verified operation. Call complete. W11175576 & W11552018
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Liberty Hill, TX 78642
Scott
Job Details:
10/14/2024
"Arrived on site for washer tripping breaker . Customer has only had breaker tipped once . Has been using washer since with no repeat issue . Ran diagnostics, no error codes . Test wash passed all phases . No water leaks detected at time of service . Good polarity at outlet . No parts installed . Cant duplicate tripping breaker . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78727
Andrew R
Job Details:
10/14/2024
Arrived onsite to replace previously diagnosed parts. I replaced the door gasket on the oven and it's fitting perfectly. When attempting to adjust the ignitor on the right front burner the orifice screw broke off as it was rusted and weakened. Gonna need to return with parts assigned and have PR assist me. Office to RS. installed WPW10515455 GASKET. ORDERING 6 WP8273062 SCREW.; ordrng 6 WP8273062 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Bee Cave, TX 78738
Andrew R
Job Details:
10/14/2024
Arrived onsite for washer that won't cycle and door locked. I unplugged the unit and plugged it back in. I ran three cycles as the unit unlocked after being plugged back in. The unit completed all three cycles and is now draining as designed. I suspect something got caught in the waterline causing the door to lock and not allow function. No water leaks present at time of service. Call complete. No parts installed. NOTE: STACKED UNIT.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78717
Andrew R
Job Details:
10/14/2024
Arrived onsite for dishwasher with no heat. Upon arrival I found a F7E1 no heat error present. When trying to pull the unit out to inspect the heater I found a huge gap between the dishwasher and the flooring not allowing to be pulled out even when trying to adjust the feet. Customer will need to make the unit accessible in order to repair. Customer will call back when adjustments are made. Office to RS. Tech to return with all parts.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Kyle, TX 78640
Luis
Job Details:
10/14/2024
"Arrived on site for no ice. Attempted a forced harvest failed diagnosed a defective icemaker,installed a new icemaker,icemaker ran through a harvest and filled with water. W11548540"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near West, TX 76691
Tyler
Job Details:
10/14/2024
Arrived on site for washer showing f7e1. On arrival confirmed issue and found that error stored in diagnostics. After further inspection I found some debri under unit had gotten stuck in belt drive and and removed the built. Removed debri and reinstalled belt. Found washer working as designed with no leaks. No parts installed Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Leander, TX 78641
Daniel A
Job Details:
10/14/2024
"Arrived on site to inspect dishwasher not cleaning properly or drying. Upon further inspection, I placed the unit into diagnostics and observed error F7E1 (no heat). I visually inspected the unit and found that the heater had gone bad and verified this by an ohm check which the heater read open. I replaced the heater and tested the unit. The unit is now operating as designed. I instructed the customer on proper dishwashers cleaner usage no water leaks observed during service. W10518394"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Temple, TX 76502
Tyler
Job Details:
10/14/2024
"Arrived on site for range tripping gfci breaker. On arrival confirmed issue and found 40amp gfci breaker tripped. Found stable 247(L1-L2), 123(L1-n), 123(L2-n), & 0(g-n). Replaced both elements and control (w11707155, w11182108, & w10856603. Tested unit and found amp draw stable at 14 amps and reported findings to techline Sr#7740104805. Found range working as designed and instructed customer on how to train breaker to handle amp draw change. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Luis
Job Details:
10/14/2024
"Arrived on site for a dead compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11506635,wpw10143759,w11635510"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
Andrew R
Job Details:
10/14/2024
Arrived onsite for microwave oven combo panel not responding. I found the customer to not have unit connected to wifi. I performed a power reset and the units panel is responding with no issue after power reset. I gave the customer the wifi team number and advised them to connect the unit to 2.4g connection so the issue doesn't come up again. Call complete. No parts installed.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, TX 78731
Matthew
Job Details:
10/14/2024
Arrived onsite for unit not starting a cycle. Previous error for oversuds and float switch. Replaced dispenser. Customer recalled sudsing and I also found residual suds in the drip tray. Tested and found no more residual sudsing. Customer will monitor. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78731
Matthew
Job Details:
10/14/2024
Arrived onsite for unit not making ice. Customer stated only made a couple cubes over 24 hrs. He could also feel a sheet of ice over grid cutter. Also found unit is scratching the floor tile (took pic). Inspected and found grid cutter disconnected. Secured connection and tested. Fill is good and pumps and compressor are functioning. Can see ice formation on evaporator. Found scratching is due to a housing screw touching the base and unit not leveled. Adjusted legs to give clearance and per customer wrapped screw with duct tape to cushion. Customer will monitor production. Job complete. No parts used
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Round Rock, TX 78665
Andrew R
Job Details:
10/14/2024
Arrived onsite for microwave light out. Upon inspection found the unit underhood bulb to not be working. When I inspected the bulb I found it to be broken. The bulb will need to be replaced the socket is intact but the bulb was damaged. Bulb sent with me is for the top bulb. Will need to order W11520384 halogen bulb and return to fix issue at hand. Office to RS.; ordrng 1 W11520384 (Halogen bulb)
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Round Rock, TX 78665
Andrew R
Job Details:
10/14/2024
Arrived onsite for dryer door opening during cycle. I tested the dryer and found the door coming off the catch easily. I replaced the door catch and strike and the dryer is closing and opening with more resistance. Hinges checked good and no issues were present with them. Call complete. Installed W11366436 STRIKE AND WP3389441 CATCH.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, TX 78633
Gerry C
Job Details:
10/14/2024
"KRFF507HPS04 Arrived to inspect ice dispensing issues. I found the RC at 29 and the FC at -3. Inspection of the ice maker housing revealed a gap along the majority of the back of the adapter and back wall of the RC, allowing refrigerator temperature air to circulate throughout the ice maker system. This resulted in freeze-thaw cycles and the ice clumping and unable to be dispensed. I was able to correct the ice maker housing and flipped the ice bin door gasket. The doors and cabinet required leveling and matching. ADC was set to Basic. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Georgetown, TX 78626
Gerry C
Job Details:
10/14/2024
"WFE515S0JS4 Arrived to inspect tripped breaker. The breaker would trip immediately upon plugging in. The RF element was not corrected correctly and grounding out on the chassis. After correcting, the issue was resolved and all normal function returned."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Temple, TX 76502
Robert
Job Details:
10/14/2024
WCG55US6HS05 Arrived on site for a scratched cooktop . Knocked and rang door bell no answered I called the owner he said nobody was home. I told him we will have to reschedule he was fine with it. Office to reschedule and contact client .; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Georgetown, TX 78626
Gerry C
Job Details:
10/14/2024
"KRFC704FPS05 Arrived to install previously diagnosed and ordered part. I removed and replaced the door UI and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Marble Falls, TX 78654
Lou
Job Details:
10/14/2024
"Arrived on site to inspect washer lid not locking. Upon further inspection, I found the unit tub full of water and unplugged. Once I plugged the unit in I found the sensing light flashing on the UI. I pressed the start/pause button and held for approximately five seconds and the unit drain pump came on and drained the water from the tub. I then placed the unit in diagnostics showing error code F5E2-lid lock failure. Cleared the code and continued with testing and the unit operated as designed. Following the tech sheet for the error code, I tested the lid switch/latch and based off the chart in the tech manual, my ohms readings were within range. I removed and replaced the main control and calibrated the unit then retested and the unit operated as designed. I made recommendations for use and care, including cycle selections. No water leaks observed during service, job completed. W11608056"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Marble Falls, TX 78654
Lou
Job Details:
10/14/2024
"Arrived on site to inspect washer not completing spin/rinse cycle. Upon further inspection, I found water on the floor all around the unit and under the unit from the customer installing the unit back in its place (photos). I placed the unit in diagnostics showing error code F8E1-long fill. Cleared the code and continued with testing and found the cold water valve not opening fully. Finished testing and gained access to the valve and found the cold water valve full of debris (photo). I removed and replaced the valve and calibrated the unit and retested. Unit is operating as designed. No water leaks observed during service, job completed. W11210459"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Liberty Hill, TX 78642
Scott
Job Details:
10/14/2024
"Arrived on site for grinding or rubbing noise .found coupler rubbing , turntable motor and motor shaft in good condition . Replaced turn table coupler W11179756. Noise went away . Advised to place items in center, not odd to oter rim . Called tech , agreeded with repair sr# 7740105535. Job complete ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Liberty Hill, TX 78642
Scott
Job Details:
10/14/2024
Arrived on site for washer not starting or starting by itself . Found start button not responding . Ran diagnostics got control and heater error codes . Found condensation inside door . Ordering control and vent . No water leaks detected at time of service . Call to set return . ; ordrng 1 W11682810 (Bent) and 1 W11683480 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Andrey
Job Details:
10/14/2024
"Arrived on site to test unit for unusual sound from fan, customer stated that sound has changed and it does not sound right, test unit found scrapping noise present on low fan speed, uninstalled unit and found 2 dried up crickets stuck in blower, removed and tested, unit is now running as designed, job complete no parts installed"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Lockhart, TX 78644
Andrey
Job Details:
10/14/2024
"Arrived on site to test unit for broken handle, tested unit found broken on the right support, replaced handle and tested unit is now functioning as designed job complete installed W11730234"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lockhart, TX 78644
Andrey
Job Details:
10/14/2024
"Arrived on site to test unit for burning smell, tested unit found ceased drain pump over heating and not draining water, replaced drain pump from truck stock and tested unit is now running as designed, no leaks detected job complete installed W108765376"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Maxwell, TX 78656
Andrey
Job Details:
10/14/2024
"Arrived on site to test unit for no heat, customer stated that they had a vent cleaner to service the vents but she still needs to run unit 2-3 times to dry clothes but now its not heating at all, tested unit found shorted heater, replaced heater, ran vent test without vent hose and it passed, connected hose and it failed with zero suction from around lint trap, advised customer not to run unit until the vent has been cleared of all restrictions, at this time job complete installed 279838"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near New Braunfels, TX 78130
Andrey
Job Details:
10/14/2024
"Arrived on site to test unit for dispenser issues, customer stated that when filling rinse aid it automatically leaks out, tested and found dispenser cracked, replaced dispenser and tested, unit is now running as designed, no leaks detected job complete installed W10861000"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Austin, TX 78748
Ryan B
Job Details:
10/14/2024
Arrived on site to inspect unit for lid being locked and not starting a cycle. Upon closer inspection found lid broken not holding hinge in place. Will need to order lid and return. Rescheduled for 10/18; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, TX 78640
Tim M
Job Details:
10/14/2024
"Arrived on site to test unit for not starting. Upon arrival customer stated whenever cycle is complete the drain pump does not disengage until unit is unplugged. Inspected pressure hose, found no kinks or punctures. Applied power to unit, drain pump did not engage immediately. Ran a diagnostic cycle with no issues. Unit is having an intermittent pressure system fault. Would recommend replacing control and main harness as precautionary. Ordering control, no parts installed, rescheduled for 10/17. Customer is aware he may be rescheduled for a later date if part does not arrive in time. ; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near New Braunfels, TX 78130
Andrey
Job Details:
10/14/2024
"Arrived on site to test unit for unit not freezing well, customer stated that ice production has again stopped, tested unit found water splatter all over the ice maker causing a ball of ice to accumulate on the feeler arm stopping production, inspected fill tube and found excessive amount of calcium blocking the exit point, removed ice buildup and calcium blockage, advised customer to install a additional filter to help with hard water, if water splatter continues then recommend replacement of door, at this time no leaks detected job complete, no parts installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS01
Near Dripping Springs, TX 78620
Andrew
Job Details:
10/14/2024
"Arrived on site to test unit for intermittent ice, over producing and no production. Found errors for bin thermistor and issues with harvest. Recommend circulation pump, bin thermistor pump harness and control. Ordering parts and scheduled for 10/22. Requesting 2hrs on return visit. ; ordrng 1 W11126268 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Blanco, TX 78606
Andrew
Job Details:
10/14/2024
Arrived on site to test unit for not starting cycles. Found tub full of water and latch dangling. Replaced latch assembly(W11670519) and found drain harness was broken. Installed butt connections and complete diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near New Braunfels, TX 78130
Andrew
Job Details:
10/14/2024
Arrived on site to test unit for no ice production. Found ice maker continuously cycling and not able to find home position. Replaced ice maker(W11548540) and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Manor, TX 78653
Joe Z
Job Details:
10/14/2024
"Arrived on site for not washing correctly, upon arrival, ran diagnostics and get error code F2-E1 stuck key. Cleared error code and ran a quick cycle. Unit fills correctly and begins agitating correctly. Unit then drains correctly. Found unit makes grinding noise during spin. Raised unit to inspect lower components. Found evidence of gearcase leaking oil. Rotor, and clutch have gearcase oil covering them. Need to replace gearcase. After several attempts of removing wash plate. Will need to break off wash plate. Ordering wash plate, rotor, and console. Office to reschedule ; ordrng 1 W10752283 (Wash plate) and 1 W10754161 (Rotor) and 1 W11106748 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, TX 78641
Daniel A
Job Details:
10/14/2024
"Arrived on site to inspect dishwasher not starting and cycle and previously not heating or drying. Upon further inspection I placed the unit into diagnostics and observed errors F4E3 and F7E2. I verified that motor had failed and I could observed that the heater had failed due to wear. I replaced the heater and pump and motor and tested the unit. The unit is operating as designed. At the end of service, the customer informed me that they are missing the door to the dispenser, stop, and roller. I am ordering the dispenser W10671905, stop WP8565925, and roller W10888592. Office to schedule return service. No water leaks observed during service.; ordrng 1 WP8565925 (Stop) and 1 W10888592 (Roller) and 1 W10671905 (Dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdhz07
Near Leander, TX 78641
Daniel A
Job Details:
10/14/2024
Arrived on site to inspect refrigerator freezer door not closing properly. Upon further inspection I checked the gasket to make sure it was making a proper seal. I observed no gaps in the gasket or abnormalities. I found that the rail slides were hard to push in and out and Most likely the cause of the door not closing all the way which allowed air migration and condensation in the freezer. I am returning with the slides and scheduling for Monday 10/21. ; schdld next appmnt for 10/21 MON !
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Horseshoe Bay, TX 78657
Lou
Job Details:
10/14/2024
"Arrived on site to inspect ice machine making too much ice. Upon further inspection, I found the bin full of ice and tested the bin thermistor. I found the thermistor reading 4.98 kohms=approximately 59 degrees. I removed and replaced the thermistor and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed. WPW10511923"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Austin, TX 78759
Matthew
Job Details:
10/14/2024
Arrived on site for unit having not improved after last repair. Found that harness that was ordered. Did not arrive. Re-ordering main harness. Notified customer and scheduled revisit. Customer requested Tuesday 22th. ; ordrng 1 W11662347 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Austin, TX 78729
Matthew
Job Details:
10/14/2024
Arrived onsite for unit not making ice. On arrival inspected and found fill cup frozen . Cleared ice and tested. Ice maker is cycling and valve is functioning. Unit is leveled. Customer will monitor. If symptoms persist follow service pointer W11560805 and seal fill tube. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78734
Matthew
Job Details:
10/14/2024
"Arrived onsite for unit not cooling, freezer Rising to 30 degrees. Customer stated unit will periodically stop cooling and has to power cycle to get to work again. Says compressor, condenser fan and evaporator fan all go off for an extended period and temperature rises. On arrival unit is running as normal. Customer will monitor and track how long unit shuts down. Or if any product thaws. Unit is currently functioning as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Moody, TX 76557
Sterling
Job Details:
10/14/2024
"On arrival verified complaint of not running.. Checked voltage and polarity found l1 to L2 is 122. L1 to neutral is 44. L2 to neutral is 244. N to g 122. Visual inspection of unit found motor has broken winding, replaced motor. Advised customer to fix outlet before attempting to run again. Customer signed electrical waiver and checklist filled out. Job complete installed 279827"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Daniel A
Job Details:
10/14/2024
"Arrived on site to inspect dishwasher not powering on. Upon further inspection, I measured incoming and outgoing voltage at the board. Incoming voltage was correct however I could not determine out going since connection is corroded from water damage. Ui has heavy water damage as well. I also observed that the vent has evidence of leaking. I am ordering the control WP8269259, console W11116422 , ui W11049159, harness W11028004, and vent gasket WP8269259. No water leaks observed during service. Office to schedule return service.; ordrng 1 WP8269259 (Vent gasket) and 1 WP8269259 (Control) and 1 W11116422 (Console) and 1 W11049159 (Ui (housing)) and 1 W11028004 (Harness)"
We serviced a
KITCHENAID OVEN
Model KOES530PPS00
Near Lago Vista, TX 78645
Daniel A
Job Details:
10/14/2024
"Arrived on site to inspect oven displaying F6E0 error code. Upon further inspection, the customer advised that the error displayed 3 times since installing the unit. I gained access to the controls and checked the wiring harness. The harness is good. I am ordering the console assembly W11735109. Office to schedule return visit.; ordrng 1 W11735109 (Console)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gatesville, TX 76528
Sterling
Job Details:
10/14/2024
"On arrival verified complaint of not finishing cycle. Per previous diag replaced gearcase, slider, clutch, stator, rotor, and wash plate. Rand diag and confirmed operation. Ran calibration and job complete. Installed w10734521, w10754448, w11449841, w10902814, w10915700, and w10915701"
We serviced a
KITCHENAID RANGE
Model KODE900HSS2
Near Austin, TX 78732
Matthew
Job Details:
10/14/2024
Arrived onsite to replace convection fan assembly per Whirlpool recommendation. Heated on convection bake at 400 degrees. Unit converted and heated and cycled with no issues. Completed convection preheat. Showed Mrs on site. Job complete. Used w11602628
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Manor, TX 78653
Joe Z
Job Details:
10/14/2024
Arrived on site for intermittently Tripps. Breaker. Upon arrival unit is currently operating. Ran diagnostics to force every component and all fans and motors are operating correctly including icemaker and heater. Cannot duplicate the issue. Advised customer to plug unit into extension cord in a different circuit. If unit does not Tripp breaker than the refrigerator breaker needs to be replaced. Unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Manor, TX 78653
Joe Z
Job Details:
10/14/2024
"Arrived on site to replace damaged doors. Replaced all 3 doors 13094739SQ, 13094747SQ, and W10821257. Upon replacement found right door gasket is ripped and needs to be replaced. Ordering gasket. Office to reschedule ; ordrng 1 W10830046 (Right door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Austin, TX 78723
Joe Z
Job Details:
10/14/2024
Arrived on site to install previously ordered parts. Replaced fill tube hose W11415785 and cover W10191141. Test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Austin, TX 78745
Ryan B
Job Details:
10/14/2024
"Arrived on site to inspect unit for knocking/thumping noise coming from unit. Upon closer inspection found gearcase shaft canted and slider failed causing clicking noise. Replaced gearcase and slider, tested unit, unit is no longer clicking. No leaks present at this time. Job complete. USED W10734521 w11449841"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Smithville, TX 78957
James K
Job Details:
10/14/2024
"WTW4816FW3 Arrived on site for unit continually running. Upon arrival, checked stored errors and found F3E1 pressure sensor failure and F1E1 main control fault. Cleared codes. Ran diagnostics and passed. Made sure pressure hose is cleared. No obstructions found. Ordering W11603810 control. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11603810 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78741
Ryan B
Job Details:
10/14/2024
"Arrived on site to inspect unit for drum not turning. Upon closer inspection error code f7e5, f7e0, f2e1 found gearcase leaking oil. Ordering rotor and gearcase. Rescheduled for 10/18; ordrng 1 W11260238 (Rotor) and 1 W11393685 (Yearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Austin, TX 78744
Ryan B
Job Details:
10/14/2024
"Arrived on site to address lack of water to unit. Replaced valve, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11175771"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Joe Z
Job Details:
10/14/2024
"Arrived on site for not drying. Upon arrival, test unit and is heating. Ran vent test and test will not operate due to zero air flow. Found blower wheel detached from motor. Ordering blower, motor, and belt. Office to reschedule ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 661570V (Belt)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RW0
Near Austin, TX 78741
Ryan B
Job Details:
10/14/2024
"Arrived on site to inspect unit for error code f1e0. Upon arrival customer stated breaker has been reset multiple times trying to get unit to not show error code. Attempted to reset breaker on arrival unit through error instantly. Replaced control, tested unit, unit is running as intended. Job complete. USED W11594187"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78744
Ryan B
Job Details:
10/14/2024
"Arrived on site to replace suspension diagnosed on previous trip. Replaced suspension, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11400156"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Cedar Creek, TX 78612
James K
Job Details:
10/14/2024
"WEG745H0LZ4 Arrived on site for top right burner not working. Upon arrival, tested all burners and all test fine besides the top right. Upon closer inspection, found spark not reach on the burner cap. Proceeded to replace W11643126 igntr-surf. Re tested and now all functions are working. Unit is functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cedar Creek, TX 78612
James K
Job Details:
10/14/2024
"WDT970SAKZ0 Arrived on site for unit not drying. Upon arrival, customer stated the dishes will stay wet after load is done. Confirmed customer uses Heat Dry setting. Proceeded to run diagnostics. Inspected all connections to the thermostat and heater. Amp draw reads 6.6 amps while heater energized during diagnostics. Read heater with temp gun and registers 180 degrees. No error codes. Advises customer to try again. Failure to run diagnostics before installation is possible. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78745
Luis
Job Details:
10/14/2024
"Arrived on site for no ice. Icemaker not running through a forced harvest cycle diagnosed a defective icemaker,replaced defective icemaker uploaded picture of icemaker that was installed into unit,installed a new icemaker icemaker ran through a harvest cycle and filled with water. Used w10882923"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Austin, TX 78749
Luis
Job Details:
10/14/2024
"Unit 133Arrived on site for loud noise. Removed compressor,cover found fan blade rubbing on housing,removed housing,adjusted fan motor on housing reinstalled assembly powered unit on noise no longer present. No parts used."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Temple, TX 76502
Sterling
Job Details:
10/14/2024
On arrival verified complaint of not cooling. First inspection shows temps are FC 0 and RC 37. Doors are sealing and level. No excessive frost or condensation. All fans are functioning correctly. No abnormal noises. Door switches are functioning on every open and close. No issues found at this time job complete no parts installed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Temple, TX 76502
Sterling
Job Details:
10/14/2024
On arrival verified compliant of not making ice. Water lines dont match up to unit on new door. Installed new fittings to make the connection. Checked for leaks none found. Parts Installed wp4373559 1x installed 1x defective. And installed 1x wp2198677.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Copperas Cove, TX 76522
Robert
Job Details:
10/14/2024
WFES3030RS0 Arrived on site for a range tripping breaker per client. Upon arrival found breaker was tripped I flipped it back on. I checked polarity L1 to L2 (243.5) L1 to N (121.6) L2 to N (120.4) G to N (000.0) I removed ground wire and preheated to 500 degrees temperature reached without tripping breaker. Then I wired ground wire back on and preheated to 500 degrees product reached temperature with tripping breaker. No parts installed product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Killeen, TX 76543
Robert
Job Details:
10/14/2024
WTW4957PW0 Arrived on site for a washer not lid locking per client. Upon arrival ran a service test no error codes showed up I calibrated. Instructed client how to use product works as it's designed no water leaks visible from watersupply.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Killeen, TX 76542
Robert
Job Details:
10/14/2024
RC 32 degrees FC - 3 MFI2570FEZ06 Arrived on site for a refrigerator not making ice. Upon arrival checked temperature RC 32 FC -3 ran a diagnostic on icemaker and found it had failed. Replac3d part#w10882923 tested productpassed all test no water leaks visible from watersupply.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Killeen, TX 76542
Robert
Job Details:
10/14/2024
WUI75X15HB01 Arrived on site for a standup icemaker not making ice and not draining. Upon arrival found product not draining water. Water flow was great so was the sealed system the only issue was the pump stopped working. Part # w11542868 is needed to fix the issue that pump was not sent with me I placed a order for it. ; ordrng 1 W11542868 (Drain pump)
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS4
Near Nolanville, TX 76559
Robert
Job Details:
10/14/2024
WFE525S0JS4 Arrived on for a range tripping breaker.Upon arrival client said range tripped breaker when preheating on bake. I checked polarity L1 to L2 ( 243.7) L1 to N (121.8) L2 to N (122.1) N to G (000.0) . Installed part#w10856603 part#w11182108 was not on my rack. Preheated to 500 degrees without ground wire on . Temperature reached 500 then rewired ground back on preheated to 500 degrees. Temperature reached 500 degrees notified client to leave on for 1 hour 30 minutes. Product works as it's designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Salado, TX 76571
Robert
Job Details:
10/14/2024
WRS335SDHM07 Arrived on site for a refrigerator not dispensing water. Upon arrival found water flow into refrigerator was good water vales were good. Further inspection found that the filter was defective. I removed filter from fridge and there was great water flow . Inspected water housing no issues product works as it should without water filter recommended maintenance to replace. No water leaks visible from watersupply no parts installed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, TX 78641
Miguel
Job Details:
10/14/2024
"Arrived on site with new door. Removed all door components. Installed new door. Transferred components. Replaced user interface, side door interface, and main control. Verified operation. Call complete. W11254959, W11533211, W11262313"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Leander, TX 78641
Miguel
Job Details:
10/14/2024
Arrived on site for dishwasher not draining. Arrived with water left in the tub. Unit drain out with no issues. No codes in diagnostics. All components working as designed. Call complete. No leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Leander, TX 78641
Miguel
Job Details:
10/14/2024
Arrived on site for refrigerator tripping breaker. Has used different outlets and same issue. Found unit running. Removed back panel. Compressor pulling 1.2 amps. Unplugged. At restart compressor has 9 amps for a moment before it goes back down defrost circuit pulling 4 amps. Unable to duplicate or find anything that will trip breaker. Everything within range. Advise customer to monitor. 162.36 Auth code: 9JAPFK
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Cedar Park, TX 78613
Miguel
Job Details:
10/14/2024
"Arrived on site with new compressor. Recovered existing refrigerant. Replaced compressor, drier, and coupler. Used 250 psi to pressure test for leaks. No leaks. Vacuumed and recharged. Verified operation. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Miguel
Job Details:
10/14/2024
Arrived on site for dishwasher door falling when opened. Found left side hinge spring failed. Replaced both door hinges. Verified operation. Call complete. No leaks. W11712995 & W11712996
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Lago Vista, TX 78645
Daniel A
Job Details:
10/14/2024
"Arrived on site to inspect refrigerator with stuck water filter. Upon further inspection , I found that the ejector arm of the filter housing was cracked preventing it from being able to remove the filter. I replaced the filter housing and installed a new filter that the customer provided. I tested the unit and the unit is now operating as designed. No water leaks observed during service. W11172791"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Lago Vista, TX 78645
Daniel A
Job Details:
10/14/2024
"Arrived on site to inspect cooktop not heating enough. Upon further inspection, I checked all the burner caps to make sure they were aligned properly. The conversion is correct checked the ignition of all the burner. All burner are igniting properly. I then checked the quality of the flame and if there was an even sweep of flame level as I turned the valves. The flames appear and function with no issue. I documented my findings with the whirlpool techline. SR 7740106553. The unit is operating as designed with no functional issues. No gas leaks observed during service."
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Leander, TX 78641
Daniel A
Job Details:
10/14/2024
Arrived on site to install previously diagnosed and ordered part. I installed the console and tested the unit. The oven is now operating as designed with no error codes observed. W11598138
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78738
Tim M
Job Details:
10/14/2024
"Arrived on site to test unit for water not dispensing and drawer issues. Upon arrival customer presented issue, components have broken off of the center rail causing drawers to hang and not be secured. Replaced center rail (WPW10326469), tested unit, unit is functioning as designed. Tested water dispenser, water is being released but a very minimal amount. Removed filter and tested, water pressure has been restored. Advised customer to replace filter to fix water issue. All components are now properly engaging and unit is running as designed, no leaks detected, job complete."
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Austin, TX 78749
Tim M
Job Details:
10/14/2024
"Arrived on site to test unit for no ignition. Upon arrival customer stated the front left burner does not ignite. Tested unit, gas is flowing and burner has a spark but the spark is too low on the igniter and not reaching the incoming gas. Disassembled unit to replace igniter, noticed igniter provided is too short in length, not the correct part. Reassembled unit, will need to order correct igniter and additional parts due to screws stripping and not securing the burner head properly. Ordering parts, no parts installed, rescheduled for 10/21 AM.; ordrng 1 74011829 (Dual burner igniter) and 1 74009337 (Igniter screw) and 4 74007410 (Screws)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Austin, TX 78748
Tim M
Job Details:
10/14/2024
"Arrived on site to test unit for no heat. Upon arrival tested unit and confirmed there is no heat. Inspected wave guide and found no pits or damage. Removed unit from cavity and gained access to inside components. After testing recommend replacing capacitor, magnetron, and diode to fix issue. Replaced capacitor (W10850446), magnetron (W10754299) and diode (W11256462). Tested unit, unit is now heating properly and is running as designed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, TX 78756
Tim M
Job Details:
10/14/2024
"Arrived on site to test unit for noise. Upon arrival activated fan and heard a noise consistent with foil tape hitting the blower fan blade. Removed unit from cavity and found foil tape is too low causing it to hit the fan blade and cause a tapping sound. Removed foil tape and reinstalled unit, noise has been eliminated. Unit is now running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Buda, TX 78610
Tim M
Job Details:
10/14/2024
"Arrived on site to test unit for noise. Upon arrival customer stated that after 5-10 minutes noise will surface and will not go away the whole cycle. Customer presented video, sounds like a broken blower wheel. Gained access to inside components and inspected, found blower wheel is broken. Attempted to remove, wheel is seized onto the motor shaft. Have to break out the wheel. Replaced wheel (WP697772) and motor (W11549461) and tested unit, all components are properly engaging and unit is now running as designed, job complete."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IM03
Near Horseshoe Bay, TX 78657
Lou
Job Details:
10/14/2024
"Arrived on site to install previously diagnosed and ordered part(s). Per previous techs diagnosis, I was to remove and replace the main control and control panel. I found the display blank and the power on to the unit. Cycled power and gained access to the UI harness and tested. I found the harness has good continuity. I cycled power back on and tested voltage and found the unit is getting proper voltage. Cycled power and removed and replaced the control panel and programmed the unit to the correct model number. Tested the unit and it is operating as designed. Placed the unit back in its space in the cabinets and retested and it continues to operate as designed. Job completed. The main control was not needed for this repair. W11460596"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Horseshoe Bay, TX 78657
Lou
Job Details:
10/14/2024
"Arrived on site to inspect range error codes. Upon further inspection, the customer advised that the unit has been failing since they got the unit showing error codes F1E1-control failure & F2E1-stuck key. I placed the unit in diagnostics showing error code F2E1-stuck key. I cleared the code and tested the unit on Bake at 350 degrees. While testing the oven, I tested the cooktop burners and all operated as designed. Following the tech sheet for the error codes, I removed and replaced the main control and retested. Unit is operating as designed. Job completed. W10894098"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Gerry C
Job Details:
10/14/2024
"KRFF707ESS01 Arrived to complete service. I found the gasket on the replacement adapter was missing and the adapter and additional gasket will need to be reordered. I installed the drip pan and the ice maker will be installed upon return. GCO. No leaks observed during service. ; ordrng 1 W10739629 (Gasket, Adapter to Back Wall) and 1 W11126056 (Adapter, Ice Maker Housing) and 1 GCO (GCO)"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, TX 78633
Gerry C
Job Details:
10/14/2024
"WOES3030LS01 Arrivrd to inspect door issue. I found the coating on the inner glass had likely not been correctly applied during manufacturing and was rough to the touch, with noticeable discoloration throughout the glass. Office to order inner glass. ; ordrng 1 WPW10618107 (Inner Glass)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Georgetown, TX 78633
Gerry C
Job Details:
10/14/2024
"WRS331SDHM08 Arrived to inspect noise and loss of water dispensing. I found the ice maker fill tube had been leaking at every fill and running down the back of the FC. Ice had accumulated at the evaporator fan, stopping it from rotating and resultant airflow loss caused the water chiller in the RC to freeze. I was able to fully correct the leaking issue and then thaw the chiller. The machine regained all functions and operated as designed. No leaks observed during service."