Near Georgetown, TX 78626
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived to inspect unit buiding ice in ice box. Found chute not sealing, replaced and sealed, found ice box door not sealing an d needs replaced, also found ice box fan not working, found receiving 40v. Unit will need ice door ice fan and control to complete ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11224256 (cntrl-elec) and 1 W11268536 (door-ice)"
Near , TX 78619
Brandon
Job Details: 05/05/2020
WASHER LG WM3875HVCA "Arrived on site for customer complaint of le error code and not spinning, found faulty stator assembly,
Near Austin, TX 78721
Leonardo
Job Details: 05/05/2020
DISHWASHER IKEA IUD8010DS2 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
RANGE JENN-AIR JDRP548HL00 Arrived onsite for the oven door not closing properly. During testing found that the oven was not leveled. Leveled oven and issue was not resolved. Continued with testing the door and found when closing the door found that the hinge causes the door to step down towards the right and also found that the latch is not centered. Found no issues with 18 in door worked just fine. Will need to replace latch and inner frame and hinges on 30 in door on next visit. Order right and left side hinges office to schedule. ; ordrng 1 W11390105 (HINGE) and 1 W11390124 (HINGE)
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for door on left side . Found door is catching and difficult to smoothly close . Ordering hing parts also found dispensing water is loud and thumping . Ordering reducing valve and water valve . No water leaks detected .call to set return; ordrng 1 REDUCERVALVE and 1 W10248706 (hinge-door) and 1 W10394076 (valve-inlt) and 1 W10407188 (bumper-dor) and 1 W10505294 (cam-door) and 1 W10712952 (closer)
Near Killeen, TX 76543
Al
Job Details: 05/05/2020
RANGE WHIRLPOOL RBD305PDT14 "Arrived to inspect wall oven panel issues.Found the panel works properly, but the bake element is defective and will need to be replaced.Ordering bake element.Office to reschedule with customer.Needs more work; ordrng 1 WPW10207397 (BAKE ELEMENT TOP OVEN)"
Near Waco, TX 76712
Wesley
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL EVL181NXTQ00 Arrived onsite and discussed unit Evap freezing over with customer. Customer had thawed unit and found the fan not running. Fan is now running properly and there is a good frost pattern. All checks good. No parts. In event of call back send Evap fan motor.
Near Lakeway, TX 78734
Luis
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for unit not defrosting. Customer defrosted unit,replaced main control and harness assembly"
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
RANGE JENN-AIR JDRP436HM00 Arrived on site and installed new ui and temp sensor. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on site all previously diagnosed and ordered parts. Due to the magnetron failure and unit not heating properly, I removed and replaced the magnetron, capacitor and diode. Tested the unit while I had it down from the wall and it operated as designed. Once I had it remounted on the wall/cabinet, I retested and it continued to operate as designed. Job completed."
Near Austin, TX 78701
Robert
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on job for complaints of not completing cycle. Ran diagnostics and found codes f8e3, f8e1, F3E1 and F6E3. Most are for water levels. Recommend replacement of sensor and control. ; ordrng 1 WPW10448876 (switch-wl)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW9620HC1 "Arrived on site for customer complaint of error code and not completing cycle, found customer was using vinegar in load in go causing unit to have excessive suds. Instructed customer to only use soap or softener in load in go."
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to install dispenser due to leaking in dispenser area, installed new dispenser and dispenser insert. Checked for leaks, no problems found. Complete"
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
REFRIGERATOR GE TBX16SITDRWH Arrived on site to install previously diagnosed bi-metal. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78730
Robert
Job Details: 05/05/2020
RANGE KITCHENAID KDRP467KSS09 "Arrived on job for complaints of oven not working, confirmed oven not working. Thermostat failed
Near Austin, TX 78723
Jacob
Job Details: 05/05/2020
RANGE WHIRLPOOL WFC310S0EB3 Arrived onsite for replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived to inspect unit with chemical smell. Arrived and opened door and could smell acetone type of smell, was faint but could smell. Couldn’t find any spoiled items, concerns of Freon loss, checked compressor and found normally warm, advised we would need to to return with a SS tech to check Freon level.; ordrng 1 CNOTE (RS SS TECH)"
Near Mustang Ridge, TX 78610
Kevin
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and replaced control board diagnosed on previous visit, counter light is now operating properly, job complete"
Near The Hills, TX 78738
Brandon
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of damage to freezer gasket and frost in freezer, I replaced freezer gasket, unit tested good.
Near Austin, TX 78758
Scott
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL GH7208XRY1 "Arrived on site to replace mag ,inverter board ,and main control. Found when mag had failed it had damaged he wave guide .
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
DRYER MAYTAG MED5500FW0 "Arrived on site to inspect dryer no heat. Upon further inspection, I turned the unit on and found that the element does not illuminate. I disassembled the unit and tested the element and found it opened. When I removed the element I found the center plate was badly warped and cracked. Test3d other components and all were good. I removed and replaced the element and cleaned the lint from the unit and reassembled. Retested and the unit is operating as designed. No lint observed at the end of service, job completed"
Near Killeen, TX 76542
Al
Job Details: 05/05/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Arrived to inspect ice maker not working after recently installed.Customer had unit defrosted and towels laying near unit.I confirmed the complaint and Called Frigidaire Techline ROBERT.Was told to to test ice maker, valve. Both worked after being reset.Water was harvesting in ice tray when I left the residence.Customer need to wait until unit reaches optimal temperatures before ice is dumped from tray.Customer left key for technician.If he calls office advise him the unit was reset and all functions work. It’ll be 24-48 hours before ice is made.All water lines were dry at the time of service.Job complete"
Near Buda, TX 78610
Robert
Job Details: 05/05/2020
DISHWASHER KENMORE 665.13473N411 Arrived on job for complaints of slow draining. Found the drain hose clogged pump working. ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
WASHER MAYTAG MHW5630HW0 Arrived onsite for the washer leaking. Ran diagnostics and found error codes for door latch failure and found that the leak is coming from dispenser drawer assembly. Ordering drawer assembly and door lock. Office to reschedule ; ordrng 1 W11316250 (latch) and 1 W11316600 (drawer)
Near Belton, TX 76513
Wesley
Job Details: 05/05/2020
WASHER MAYTAG MVWB865GC0 Arrived onsite for UI not working sometimes and selections not showing. Found pinched wire in UI harness and corrected. Tested unit after repair and found all operating as designed. Advised customer on repair.
Near Lakeway, TX 78734
Brandon
Job Details: 05/05/2020
DRYER MAYTAG MEDE500WJ0 "Arrived on site for customer complaint of unit not starting a cycle, found open thermal fuse,
Near Round Rock, TX 78664
Andy
Job Details: 05/05/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range back left burner not working. Tested and inspected unit and found burner not fully installed properly. Removed and reinstalled and tested unit. All operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for unit not cooling the refrigerator side. Put unit in diagnostics. Found that freezer evaporator motor was not turning on. Ordered part to return for service. Customer would like to get service sooner than rescheduled date. ; ordrng 1 W11109595 (motor-evap)
Near Belton, TX 76513
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Arrived on site to diagnose a refrigerator that is not closing properly. Tested unit and found doors were not hung properly at time of installation. Swapped doors to open on opposite side and found unit working properly at this time and all doors sealing properly. No further repairs are needed and no water hooked up to unit at time of service.
Near New Braunfels, TX 78130
Cliff
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker turned off at time of arrival. Turned on icemaker and tested unit. Found icemaker cycled and filled on its own. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Jacob
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW02 Arrived onsite for unit not cooling. Looked at unit. Found that freezer is getting evaporator core to an even freeze. Called Techline. Let them know of findings. Suggestions sealed system issue. Got SR#7727745855. Submitted sealed system check list. Ordered parts. Office to reschedule ; ordrng 1 978030 (tube-outlt) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
COOKTOP KITCHENAID KCED606GBL01 "Arrived on site and installed new bezels, cooktop and element. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Arrived on site and found some entire LED modules failed, replaced four of them and all lights have returned. Food is freezing in crispers, Test 00 is 5 degrees, test 01 is 41 degrees, spoke with techline and they recommended replacing hv board, fresh food thermistor, and adding permagum behind crisper to block vents 7727740464; ordrng 1 212643 (sealer-gum) and 1 WP2188820 (thermistor)"
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Arrived to inspect unit it closing, found hinge bent. Replaced and tested properly Hinge
Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
COOKTOP WHIRLPOOL G7CG3064XS00 "Arrived on site and found front knob is damaged. Examine prescreened knob and found plastic is cracked. Spoke with MS knobs are not covered, call complete"
Near Manor, TX 78653
Scott
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site with frost and ice building up in freezer. Found water chute to icemaker not installed properly and water from valve going directly into freezer section not the icemaker. Ordering shoot icemaker evaporator hand bladeAnd complete container .no water leaks detected .call to set return.; ordrng 1 2169142 (fan blade) and 1 2209774 (chute) and 1 2315549 (motor evaporator) and 1 W10300022 (icemaker) and 1 W10558423 (ice container,comp)"
Near Horseshoe Bay, TX 78657
James
Job Details: 05/05/2020
DISHWASHER KITCHENAID KUDS01FLSS6 Arrived on site and found start light flashing 7 times indicating heater circuit failure. Found heater good but relay on board has visibly shorted. Job complete
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven not heating. I found the unit with an F8E0 error. I cleared the error and tested the unit. I found the cooling fan not running. Need to replace the fan. Ordering W11248652 BLOWER..; ordrng 1 W11248652 (BLOWER)
Near Austin, TX 78731
Robert
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH78019HZ2 "Arrived on job for complaints of no heat. Found diode short capacitor damaged and mag open. Replaced magnetron, capacitor and diode. After replacement test operation heating as normal."
Near Woodway, TX 76712
Wesley
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW1 arrived onsite and found unit operating with pinched hose preventing hot water from flowing. Unit will now operate properly.
Near Kingsland, TX 78639
James
Job Details: 05/05/2020
RANGE FRIGIDAIRE FFGF3054TSD Arrived on site and found orifice not installed in rear left burner. Found orifice gold stripped and will not allow orifice to tighten down properly. Unit will need left rear orifice holder replaced to repair. ; ordrng 1 316536612 (ignitor/orifice as)
Near New Braunfels, TX 78132
Richard
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator icemaker not working properly. Ran diagnostics test 120 and ice maker failed test could not fine home position. Replaced ice maker and ran test and ice maker passed. Complete
Near Austin, TX 78717
Lou
Job Details: 05/05/2020
DISHWASHER LG LDF7774ST "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console failure from moisture, I removed and replaced both. Cycled power to the unit and attempted to test on a normal load. Once the water dispensed into the tub, the unit display showed error code 1E. Following the tech sheet, I checked the water lines and all were good then replaced the valve and retested. Unit continued to show error code 1E. Customer advised that the previous repair company replaced the sensor, but they didn’t feel that the work was completed because it continued to show the same error code. The sensor is located in the guide assembly or air breaker. I advised the customer that I would have to order the part and get authorization from their warranty provider. I am ordering the air breaker and a CNOTE-AUTHORIZATION. CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION FOR GUIDE ASSEMBLY) a
Near Hewitt, TX 76643
Wesley
Job Details: 05/05/2020
RANGE WHIRLPOOL MES8800FZ2 "Arrived onsite and found unit display to be slightly crooked. Repaired by making slight adjustment and informed customer accordingly, all checks good. No parts needed."
Near Taylor, TX 76574
Andy
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for washer not spinning clothes dry. Tested and inspected unit and found failed control. Ordering needed part. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11201293 (cntrl-elec)
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to inspect range oven door hinge issues. Upon further inspection, I found the customer had a kitchen chair propped against the oven door. Once the chair was moved, I found that the right door hinge, with the tension spring, had failed and the door would not stay closed. I removed the hinge and found the hinge pin had broken. I removed and replaced the hinge kit and installed the door and tested. Unit is operating as designed. Job completed."
Near Round Rock, TX 78664
David S
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for Asher not unlocking. I plugged the unit in and error code F5E3 kept flashing. I could not get the unit into diagnostics. I gained access to the main control and it showed good voltage. I disconnected he UI and reconnected it, I still couldn’t get into diagnostics. I quoted the customer worse case they would need both the control and lid latch, I am ordering a lid latch W10810403, and control W10812423.; ordrng 1 W10810403 (LID LATCH) and 1 W10812423 (CONTROL)"
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site to inspect range cooktop knobs hot to the touch. Upon further inspection, customer advised that the cooktop knobs get very hot when the oven is on. I contacted techline and spoke to Dave and advised of the complaint. I advised Dave that I was installing the insulation trip as recommended in service pointer W10917778, but questioned if there is any other repairs to be made due to the heat coming from the oven door. Dave advised that the service pointer is the only repair at this time and provided File#7727745756. I finished reassembling the oven door and placed it back on the oven. I advised the customer of my conversation with Whirlpool techline staff and the repair made. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
REFRIGERATOR LG LFXS29766S/01 Arrived onsite for a refrigerator not cooling in the RC to replace the previous diagnosed RC air duct. I replaced the air duct and tested the unit. The air duct is opening and the refrigerator is getting cold air. The unit is working as designed. Call complete.
Near San Marcos, TX 78666
Richard
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave panel and wrapper damaged. During installation of the new parts found that the base that the transformer sits on was damaged called techline and they stated that the base is a replaceable part. Ordered base and office to reschedule. Panel and wrapper still need to be replaced. Sr# 7727741704. ; ordrng 1 W10827115 (base)
Near Austin, TX 78727
Eman J.
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for a dishwasher not cleaning. Tested the system got error codes 4,3 and 7,1. I replaced the motor and pump, tested the system everything works as designed. No water leaks at time of service. Job complete."
Near Austin, TX 78757
Eman J.
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not powering up. Tested the system no power present. Tested voltage at power outlet receiving 124v. Tested the black and white power wires on the control only getting 84V across both wires. Replaced the control, system still isn’t powering up, replaced the console same issue. Calling tech line, tech line didn’t answer. Tested the power cord, faulty power cord. Ordering power cord #4317824. . ; ordrng 1 4317824 (cord-power)"
Near Pflugerville, TX 78660
Scott
Job Details: 05/05/2020
UNKNOWN KITCHENAID KUBR204ESB00 Arrived on site for unit making noise found lower fan blade with ice build up . Door not sealing properly . Ordering gasket and sealer . Call to set return . ; ordrng 1 W10797384 (gasket) and 1 W10802011 (sealer)
Near New Braunfels, TX 78130
Noah D
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site to inspect fridge for loud compressor sound, upon inspection found the compressor lines had been replaced and were vibrating, permagummed lines and retested. No problems found. Complete"
Near Manor, TX 78653
Scott
Job Details: 05/05/2020
OVEN KITCHENAID KEBS177SBL04 "Arrived on site for oven not heating up to temp .found element burned thru . Replaced bake element . unit pre heated properly . Job complete ."
Near Georgetown, TX 78628
Tyler B.
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS97EC0HZ00 Arrived to inspect unit turning off. Found console connections loose. Corrected and tested properly
Near Pflugerville, TX 78660
Andy
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher still slowly filling when not in use. Valve has already been replaced. Check voltage at valve and had 6 volts. Called tech line (SR# 7727746918) Made aware if issue and what has been done. Was instructed to check drain hose at sink. Found drain hose connected at sink along with discharge from water filter system on same Y connection at sink. Was instructed that this is the issue and to instruct customer on this and to have plumber come out and fix issue and to have discharge connected on other side of sink. And that low water pressure could be making the valve not close properly and to have plumber check water pressure at unit. Instructed customer on this. Turned off water at valve to prevent water damage risk.
Near Round Rock, TX 78664
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for refrigerator still leaking. Tested and inspected unit and found tubing in refrigerator cabinet going to drain tube clogged. Steamed out and added adhesive to were cabinet and drain tube meet. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78721
Eman J.
Job Details: 05/05/2020
DRYER MAYTAG MEDC465HW Arrived on site for dryer making squeaky noise. Tested system. No squeaky noise at time of service. Job complete.
Near Austin, TX 78732
Luis
Job Details: 05/05/2020
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to install parts previously diagnosed. Replaced water pan and grid cutter ran diagnostics all test passed no leaks from water pan
Near Austin, TX 78729
David S
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for freezer light not working. I replaced both the door switch and light and it started working. Job complete. No water leaks detected.
Near Austin, TX 78745
Kevin
Job Details: 05/05/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and inspected range and found temperature sensor harness is not properly connected after resetting set oven to preheat and it reached temperature correctly. Also showed customer how to make minor adjustments using calibration setting. Job complete
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78737
Kevin
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF530PAYM3 "Arrived on site and inspected dishwasher and found spray arm has failed, replaced spray arm washer is now operating, job complete"
Near Austin, TX 78702
Robert
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on job for complaints of frost in freezer. Found the gasket damaged. Replaced gasket. No leaks detected at time of service.
Near Austin, TX 78730
Robert
Job Details: 05/05/2020
OVEN WHIRLPOOL KEBC107KSS03 Arrived on job for complaints of not heating. Found the thermal cutoff in rear of oven open. After replacement test operation.
Near Austin, TX 78721
Luis
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for shorted out compressor and damaged harness. Replaced compressor,drier and harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78744
Leonardo
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not filling with water. Test unit and found water line pinched. Secured water line test unit and unit test good job complete
Near Leander, TX 78641
Paul
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH32519FS0 Trivet onsite for a microwave displaying open/close door messages. I found the door switches failing. I replaced the door switches and interlocks. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 05/05/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to install previously diagnosed and ordered parts. Due to the belt fraying and shredding and the rollers gunked up, I removed and replaced the dryer repair kit (belt, 2 rollers & tension pulley) and tested. Unit is operating as designed. No lint observed during service, job completed."
Near Mount Calm, TX 76673
Wesley
Job Details: 05/05/2020
REFRIGERATOR MAYTAG MBF1958XEB6 Arrived onsite and found unit start device failed. Repaired unit charged in full. All checks good.
Near Killeen, TX 76549
Al
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW80HEBW1 "Arrived to inspect front load washer not starting cycles.Confirmed the complaint and disassembled and found the door lock wasn’t plugged in properly.Connected the unit , reassembled and unit tested as designed.Job complete All water lines were dry at the time of service"
Near New Braunfels, TX 78132
Noah D
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL DU5004XM1 "Arrived on site to inspect dishwasher for not filling with water, upon inspection found the fill tube disconnected on side of washer screwing water onto ground. Repaired tube and retested. Water returned. Complete"
Near Austin, TX 78734
Jacob
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL KDTE504DSS0 Arrived onsite for panel on u it not lighting up and drain and heating issues. Tested unit. Found that glass was stuck in drain motor. Removed glass. Ran diagnostics 2 times. Unit is heating. Unit working as designed. Job complete
Near Round Rock, TX 78681
Paul
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan and removed some ice from the evaporator and fan housing. I tested the unit and it is working as designed. I went over the FC and RC settings with the customer. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on job for complaints of no buttons. Found buttons not responding and pump not turning on with console disconnected. Replaced both control and console. No leaks detected at time of service.
Near Holland, TX 76534
James
Job Details: 05/04/2020
WASHER ROPER RTW4641BQ1 Arrived on site and installed previously diagnosed parts. Ran calibration and auto diagnostics. All functions test good. Job complete
Near Burnet, TX 78611
Keith D.
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite and found unit with loc code. Tried putting into diagnostics but was unable too. Unplugged unit and plugged back in and still no access. Check the main control and found that it had failed. Installed new control and tested operation and was able to gain access. Upon further inspection found that the water valves on wall had failed and is leaking water. Shut both valves off and advised customer to have a licensed plumber come check issue. Was in able to run diagnostics. No fault codes at this time. Job complete
Near Burnet, TX 78611
Keith D.
Job Details: 05/04/2020
RANGE GE JP3030DJ3BB Arrived onsite and tested operation found unit working properly all elements heating up but the red indicator light was not coming on. Removed top panel and found visible signs that it had failed. Installed new indicator light and tested operation found unit working properly with indicator light as designed. Job complete
Near Austin, TX 78759
Paul
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for a refrigerator not cooling for a possible sealed system repair. I did find refrigerant in the system but the charge was a little lower than it should have been. The compressor was working properly. I recovered the refrigerant and installed a low side service tap on the compressor. I installed a UV drier soldering one side to the steel line and use a Lokring coupler to attach to the aluminum capillary tube. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and found it working as designed. Call complete.; ordrng 1 W10896678 (COUPLER)
Near Georgetown, TX 78633
Lou
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8500DC2 "Arrived on site to inspect washer leaking water. Upon further inspection, I found a small amount of water on the floor at the front of the unit. Tilted unit back and found gearcase oil on the rotor ad both pumps and water at the back left corner. Removed the console and and inspected the valve and found it leaking. I removed and replaced the gearcase, clutch and valve and tested. Unit is operating as designed. No water leaks at the end of service, job completed."
Near Copperas Cove, TX 76522
Wesley
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for functional failure of the crisper drawer. Ordering necessary parts. Unit is otherwise operating as designed. ; ordrng 1 W11162443 (DRAWER) and 1 W11368751 (HOLDER)
Near Buda, TX 78610
Luis
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for ice build up in freezer. Found freezer gasket not sealing to cabinet,replaced bracket,remolded freezer door seal. Checked door seal good."
Near Round Rock, TX 78681
Paul
Job Details: 05/04/2020
REFRIGERATOR LG LFXS29766S/01 "Arrived onsite for a refrigerator that was frosting and icing over in the FC bit is not cooling at all now. I found the compressor failing and not pumping correctly. I found the freezer door gasket not sealing correctly on the left side which was probably causing the frost. After talking with the customer I also suspect a clogged drain tube. The compressor will need to be replaced and the software updated with a jig. The gasket will need to be reshaped and the drain tube checked. The rails have been damaged from the ice build up and will also need to be replaced. Ordering PARTS AUTHORIZATION, Parts research for left and right FC rails, compressor, service tap, & drier.; ordrng 1 AUTHORIZATION (PARTS AUTHORIZATION ) and 1 PARTSRESEARCH. (left and right FC rails, compressor, service tap, & drier.)"
Near Round Rock, TX 78681
David S
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Arrived on site to install a fridge door. Inspected unit and work area and found a dent in the bottom of the door panel. I removed the old door and replaced with new. Inspected the seal on both the fridge and freezer door. Everything is sealing properly. Job complete.
Near Austin, TX 78717
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=79 degrees & RC=78 degrees. Tested amp draw to the compressor and found 2.06amps and the compressor extremely hot. Advised customer of my findings and advised that the unit will need a sealed system repair. I am ordering the compressor, both evaporators, drier, access valve, CNOTE-AUTHORIZATION, CNOTE-2HR JOB, CNOTE-PLACE ON CANCELLATION LIST, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit left unplugged for safety due to the heat from compressor. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (PLACE ON CANCELATION LIST) and 1 CNOTE (AUTHORIZATION SEALED SYSTEM PARTS ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Leander, TX 78641
Lou
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect refrigerator ice built up behind crisper drawers. Upon further inspection, I tested temps in the FC=11 degrees & RC=43 degrees. I found a large amount of ice built up in the bottom of the RC section along with some water. I found the RC evaporator drain tube was clogged. I removed the ack cover and removed the drain tube and cleaned it out and used silicone to seal the gap between the tube and chassis. Disassembled the RC section and found the evap thermistor corroded. . I removed the RC evap motor/harness and secured the thermistor with foil tape and a assemble the unit and tested and unit is operating as designed. Unit is cooling but will take a while to cool completely due to having the unit turned off and the doors open. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Paul
Job Details: 05/04/2020
REFRIGERATOR FRIGIDAIRE FRT8B5EWC "Arrived onsite for a refrigerator not cooling correctly, supposedly needs sealed system work, fan, drawers, and gasket. I found the sealed system working fine. I found the temps correct. I found the unit way out of level causing the chassis to twist. The customer had shims and I used them to better level the unit. I found the refrigerator door sagging because the lower bushing on the RC hinge is defective and this is causing a warm air gap at the top left side of the door. Ordering 240311303 WASHER, 240578902 SCREW, 240516502 PIN-LOWER HINGE, & 2EA 5304507146 BEARING-HINGE.; ordrng 1 240311303 (WASHER) and 1 240516502 (PIN-LOWER HINGE) and 1 240578902 (SCREW) and 1 5304507146 (BEARING-HINGE)"
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
WASHER FRIGIDAIRE FFFW5000QW0 "Arrived on site and tested operation. Found no faults in memory. Ran spin test and found unit vibrating excessively. Inspected shocks and found to be good. Removed belt to test basket bearing and found basket is warped. Unit will need new basket, rear tub and gasket to repair. Job complete"
Near Killeen, TX 76542
Wesley
Job Details: 05/04/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite and removed garment that was clogging the blower housing. Unit is now operating as designed.
Near Kyle, TX 78640
Robert
Job Details: 05/04/2020
DRYER MAYTAG MEDB850WQ0 Arrived on job for complaints of noise. Found the idler pulley has a bad bearing. After replacement test operation. Noise level normal.
Near Austin, TX 78759
Eman J.
Job Details: 05/04/2020
DRYER MAYTAG MGD6630HC0 Arrived on site for dryer not drying fully. Called tech line Sr7727727585 They said we need to get a vent meter to check the dryer properly. Said to call them back when we get one. I informed the customer that tech-line requires us to come out with a vent meter to test if his vent is good or not. I also informed the customer that if his vent is bad it’s up to him to get it fixed. Ordering a test kit part number WPW10106710. Officer to reschedule appointment. ; ordrng 1 WPW10106710 (test kit)
Near Killeen, TX 76549
Wesley
Job Details: 05/04/2020
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived onsite and found unit fuse blown from fused switch. Repaired existing switch. Advised customer on repair. Replaced fuse. Unit is now operating as designed.
Near Jarrell, TX 76537
James
Job Details: 05/04/2020
REFRIGERATOR GE TBX25PAYARWW Arrived on site and tested operation. Lund freezer at 30 and fresh food at 50. Lund compressor and condenser motor not running. Push started condenser fan and after running for a few seconds the compressor kicked on. Found condenser fan has failed causing no cool. Installed new motor and tested operation. Unit tests good. Job complete
Near Hutto, TX 78634
Andy
Job Details: 05/04/2020
OVEN WHIRLPOOL WFG540H0ES1 Arrived on site for range error code after lightning strike. Tested and inspected unit and found failed control. No repairs are to be done at this time. No gas leaks present at time of service.
Near Austin, TX 78736
Luis
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install parts prev tech diagnosed. Replaced adapter assembly,checked connections good.
Near Austin, TX 78717
David
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose refrigerator with noise and OOW cooling in FC, and some in RC. Performs diagnostic and found FC Evap encased in ice and not defrosting. After reviewing service history with customer, PR has already addressed and resolved sealed system issues, and another company has put in a new FC Evap motor and harness. Removed Evap cover and defrosted unit, and found ground wires to harness disconnected. Reattached them, and also replaced HV control board as it’s never been replaced. Retested unit and set to standard defrost mode via test 7. All is now working as designed. Only remaining potential cause can be the UI. Call complete."
Near Austin, TX 78749
Leonardo
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete.
Near Tow, TX 78672
Keith D.
Job Details: 05/04/2020
FREEZER FRIGIDAIRE LFFH17F3QWC Arrived onsite and found unit with excessive amount of ice build up in bottom of freezer. Was not able to access evap due to ice build up checked the defrost timer found that it had failed. Installed new defrost timer and advised customer to let unit thaw out for at least 24 to 48 hrs with the doors open. Job complete
Near Lampasas, TX 76550
Cliff
Job Details: 05/04/2020
WASHER BOSCH WFMC3301UC/09 Arrived on site to diagnose a washing machine that will not latch properly. Tested unit and found lock stuck in closed position. Reset lock to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.