"Arrived on site to replace previously diagnosed part. Replaced main harness (W11245671) and tested unit, bake element is now receiving proper voltage and is engaging properly. Ran a bake cycle at 350?, unit reached 380? and stabilized at 350?, then unit began to cycle between 330? to 370?. Unit is now running as designed, job complete."

On arrival verified complaint of unit it not draining. Visual inspection shows broken harness to drain pump. Repaired wire harness and confirmed unit now drains. Ran diag and verified full component activation. Unit is now working correctly job complete no parts installed

Arrived on site for cooling issue. Removed deli drawers found evaporator cover heavily in cased in ice diagmosed unitmwill need a new fan assembky that includes thermistor and drain pan. Customer will defrost unit 48hrs before return visit. ; schdld next appmnt for 3/13 THU !

"Arrived on-site for wallovan, showing insulation between the control panel and upper right hand side of the upper oven door upon further inspection. I confirmed the installation showing and was able to remove the insulation and verify the rest of the unit was installed and working as designed. Also went over best cooking methods for different items for the customer. No parts installed Call complete."

"Arrived on-site for dryer, not working properly. On arrival confirmed failure and found that the operating thermostat on the bottom left hand side behind the dryer was completely burnt up and damaged. Anne had burnt up the wires connected to it, causing the heating element to run continuously. When the unit was turned on. And overheat, which is also what led to the thermal fuse breaking originally. Replaced 279838 element be ause it 2as close to grounding out, rep,aced broken stat with wp3387134 and repaired damage wiring. Tested unit it and found temps fluctuations and dryer over all working as deaigned. Call complete"

Arrived onsite for unit not completing a cycle. Ran diagnostics and found error code for washer motor failure. Tested and confirm wash motor not running. Replaced motor and tested. Unit is now functioning properly. No leaks present at this time. Job complete

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced main control (11350303), expansion control (W11259509) and UI (W11675436). Tested unit, all burners are now being regulated properly at lower temps. Unit is now running as designed, job complete."

"Arrived on site to test unit for only dispensing crushed ice. Upon arrival tested unit, found only a minimal amount of crushed ice that dispensed, and no cubed ice. Motor is engaging and spinning the auger but ice is not being dispensed. Unit will need a new bin to fix issue. Ordering part, no parts installed, rescheduled for 03/12 AM.; ordrng 1 W11747578 (Ice bin)"

"Arrived on site to test unit for F7E1, tested unit found leaking capacitor replaced capacitor and shift actuator as precautionary and tested, found that the unit has a failed gear case a loud grind coming from with in, attempted to remove the gearcase but was not successful, shaft is welded on to the basket, will need to do a complete rebuild, will Need to replace, tub, basket, gearcase, belt , cam and actuator, ordering parts office to reschedule installed W11481722, W113395618; ordrng 1 W11481722 (Shift actuator) and 1 W11513243 (Basket) and 1 W11219115 (Tub) and 1 W11550891 (Agitator)"

"Arrived on site to inspect washer leaking water. Upon further inspection, the tenant advised the unit is leaking at large amount of water from the back right side. I inspected the back panel and found no signs of a water leak. I removed the top panel and inspected the back right corner, I found a large amount of detergent debris and dry water spots (photo). When I went to gain access to the air vent at the back right side, I inspected the drain hose and found it not properly installed (photo). I removed the clamp and re-installed the hose and secured it with the clamp. I gained access to the air vent and found a large amount of old detergent residue in the tube (photos). I advised the tenant of my findings and made recommendations for use and care, as well as, detergent use. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. No water leaks observed during service, job completed."

"Arrived on site to test unit for not filling with water, tested unit found valves not open al, the way, ran test cycle and found the agitator is stripped, gearcase leaking oil, stripped rotor , will need to replace gearcase, agitator, clutch, rotor and slider, ordering parts rescheduled for 3/14; ordrng 1 W11449841 (Gear case) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate)"

"Arrived on site to test unit for gas smell, customer stated that smell is only present when oven is being used, tested unit found incomplete combustion, called safety and reported findings, got authorized to adjust valve adjusted and tested unit is now running as designed no leaks detected job complete no parts installed"

"Arrived onsite for washer shaking. Suspension test fine. Spoke to customer and stated unit shakes sometimes. Asked about last load and was fleece blankets. Instructed customer on cycle selections , loading and not overloading unit. Customer will make adjustments. Job complete"

"Arrived on site for stopping mid cycle. Upon arrival, tried getting into diagnostics and control panel is acting weird. Power cycled unit and final got into diagnostics. Got error code F2-E1 stuck key. Need to replace control. Replaced control W11637583. Test unit and is operating as designed. No leaks present job complete"

"Arrived on-site for washer not draining properly. Checked harness and hose is not clogged or kinked. Installed control(w11607637) , ran calibration and unit is working as designed."

Arrived onsite for previously diagnosed parts. I installed the new wire harness and clip. Unit is now functioning as designed and completing cycles. No leaks present. Call complete. Installed W11755726 CLIP AND W11643701 LOWER WIRE HARNESS.

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced main control (W11034363), pump harness (W11126268) and bin thermistor (WPW10511923). Entered diagnostics, unit passed every test. Started a max ice cycle, after initial flush unit filled once more and began to produce ice slab. Advised customer to monitor unit for the next few days to ensure success of the repair. At this time unit is running as designed, no leaks detected, job complete."

Arrived on site to test unit for starting on its own. Replaced control(W11637581). Unit is now working as designed. No leaks detected. Job complete.

Arrived onsite for washer needing clean cycle. Customer didn't understand how to use clean cycle or what to do. I explained to the customer how to clean the washer and how to check his filter. Customer understands and will clean the washer. I advised the customer to watch for any leaks due to him not cleaning the washer before. No leaks are present. Call complete. No parts installed.

Arrived onsite for vet hood making vibrating sound when in high speed. Inspected and found blower broken. Whent to replace and found new blower broken in box. Will need to reorder. Office to reschedule and confirm part before visit. Not only site for signature. ; ordrng 1 W11100651 (Blower)

Arrived on site for loud noise. High frequency noise from compressor ordering a new compressor. Office to contact landlord for return visit to coordinate with tenant. ; ordrng 1 W11580057 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

"Arrived on site to test unit for not heating. Upon arrival maintenance stated unit does not heat at all. Inspected unit found shorted diode and failed capacitor. Removed unit from cavity and replaced capacitor (W10850446), magnetron (W10754299) and diode (W11256462). Tested unit, unit is now heating properly and all components are properly engaging. Unit is now running as designed, job complete."

Arrived on-site for unit not making ice. Found water dispenser also wasn't working. Checked voltage at icemaker and valve was good. Installed valve(w11645127) dispenser and icemaker are functioning but the filter needs to be replaced also. Advised maintenance of the valve and filter. Nobody available for signing

Arrived on-site for dryer not completing cycled. Found no error codes. Could not replicate issue. Customer says he does very small loads. Educated customer on how the moisture sensor works and advised him to do bigger loads on timed dry. No parts used.

Arrived on site for for display led not working properly glitches. Replaced control and tested. Unit is functioning properly and as designed to job completed. Parts used w11548757

Arrived on site with parts ordered. Unit was defrosted. Removed evaporator cover. Replaced defrost heater and sensor. Reassembled and verified operarion. No one home. Office gave keys. Did not get signature. Call complete. W11650659

Arrived on-site for dryer not drying clothes. Found no error. Tested air flow with paper towel and it wouldn't stick to the vent at all. Dryer is heating up. Removed vent at back of dryer and found no lent. Advised maintenance of the issue. No parts used. Apt#9203

"Arrived on site for Fill or Sensing Light On . Upon arrival, found water in tub. Raised unit and found harness to drain is not connected. Secured connection and all water began to drain. Unit is now operating as designed. No leaks present. Job complete. No parts needed"

Arrived on site to repair previously diagnosed issue. Ui display just displaying fault. Replaced ui and inner knob and outer knob reassembled and tested. Ui displaying is not displaying anything now. Called SW for assistance recommended replacing ordering ui possible defective part. Ordering part office to re schedule; ordrng 1 W11527561 (Ui control)

Arrived onsite for unit turning on by it self upon further inspection found f2e1 f5e1 order parts control W11683480 console W11613564 no leaks observed during service office to schedule job complete ; ordrng 1 W11683480 (Control) and 1 W11613564 (Console)

"Arrived on site to troubleshoot a unit with no power. Found the breaker was tripped. Reset the breaker and tested the unit by turning on all burners and preheating the oven to 350?F. All tests passed, and the unit is functioning properly. Job complete. No parts used."

"Arrived on site for no ice. Ran icemaker fill failed no water entering icemaker,jumped main valve water exiting valve and entering secondary valve,disconnected line jumped both valves no water exiting secondary valve ordering new valve. ; ordrng 1 W11225845 (Water valve)"

"Arrived on site to inspect unit for damage control panel. Upon arrival customer stated when you run your hand along the backside of the front panel, there are sharp tabs sticking out. Removed unit from cavity and inspected, found tabs that are sticking out are the brackets to hold in the control. Informed customer that is normal and cannot be changed. No other damage on the panel after inspection. Unit is functioning and appears as designed, no parts installed, job complete."

Arrived on site to test unit for constantly draining. Found pressure sensor in control is faulty. Needing control replaced. No parts replaced at this time. Office to reschedule. ; ordrng 1 W11603810 (Control)

"Arrived on site for dishwasher not working. Touch panel does not respond. Removed door panel. Removed control panel and found it very sticky, found screws threaded on panel. Removed user interface and confirmed water damage to it. Will need Ui and panel. Advised cusfomer office will call to schedule. Marked other parts as return as i was unable to check it. ; ordrng 1 W11731012 (Panel) and 1 W11729617 (User interface)"

"Arrived on site to test unit for not heating properly. Upon arrival customer stated its not her oven but her cooktop that is not heating properly. She stated she has to turn up the temp for it to cook. She is used to a gas range that has a constant flame. Tested FR element, found the element is reacting to the positing of the infinite switch and is cycling properly. Advised to customer that the unit is working normally and the only way for it to regulate the temperature is to turn the element on for a certain period of time, then turn it off for a certain period of time depending on the position of the knob. Customer also had a concern of her breaker tripping when the unit was not in use, has used it a few times since and has not had an issue. After testing recommended that if the breaker does start tripping again, contact builder to get the breaker replaced. All components are properly engaging and unit is now running as designed, no parts installed, job complete."

"Arrived on site to diagnose the unit for a no-start issue. Placed the unit in diagnostic mode and found that the start and clean lights were not functioning. Ran a diagnostic cycle, and the unit filled with water and washed correctly. Replaced the control board (W10804115), tested the unit, and confirmed it is now starting correctly with all lights functioning. Job complete."

"Arrived on-site to diagnose a griddle not working or not reaching the correct temperature. Removed the griddle and found a broken and pinched sensor wire. Replaced the griddle (W11602621), tested the unit, and confirmed it is functioning properly. The griddle preheated to 350?F. Job complete."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the main control and cycled power to the unit. Cycled power back off and removed and replaced the control panel and when i went to place the unit back in its space, I found the unit would not fully insert into its space. I pulled the unit out onto my oven dolly and found the plug to the power cord not fully plugged into the outlet (photo). Using a ziptie, I secured the plug to the outlet and attempted to re-install the unit and found the plug and outlet are hitting the back portion of the top panel (photo). Also, the power strip/cord is getting wedged in between the unit and the side walls. I advised the customer of my findings and that the outlet is not positioned correctly and not installed correctly to allow the unit to sit fully in the cabinets. I made several attempts to re-install the unit by adjusting the power cord and attempting to get the unit to slide under the outlet with no luck. In the end, I advised the customer that they would need to contact their builder to have them correct the installation as the unit sits approximately half an inch out of the cabinets. Customer advised the last person to pull the unit out just shoved it back into its space, which caused the plug to not be fully seated in the outlet and exposing it's prongs making it a potential safety issue. I tested the unit before leaving and it is operating as designed, job completed. W11448962, W11600634"

"Arrived on site for washer being noisy and vibrating too much on spin. Ran test and found no errors. Ran test and confirmed unit shakes a lot during spin. Checked floor and confirmed it was level. Found frame bent underneath. Bent it back but door is still not sitting flush and unit is shaking. Test on low and it is normal, high is also normal, but in medium speed the unit shakes and door rattles. Ordering frame, suspension, legs. Office will call to schedule. Did not get signature. Also adding gearcase per Sue, extra time needed. Office will call to schedule; ordrng 1 W10677266 (Frame) and 1 Extratime (Extra time) and 4 WPW10687506 (Level leg)s and 1 W11400156 (Suspension)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the heater and bi-metal and tested the unit. The unit began to cool and operate as designed. I advised the customer to keep an eye on the unit over the next few weeks to ensure proper repair. Call complete. WPW10225581 and WP12049801.

"Arrived on site for noisy spin. Upon arrival inspected,, customer states that unit shakes a lot and walks out of position where installed. I ran diagnostics and there are no saved error codes. Ran automatic test cycle and test completed correctly. Did find basket to be a bit wobbly. Found unit completely unleveled and suspension has failed. Raid unit to inspect lower components and are good. Need to replace suspension and level unit. Leveled unit and replaced suspension W11130362"

Arrived on site to repair pre diagnosed issue. Control failure replaced control and tested. Tenant was in a rush and needed to get to a appointment. Was unable to finish cycle test on unit. No leaks present at this time job completed

Arrived onwite for concerns about turntable noise. Cleaned track and support rollers and eliminated the noise. All checks good. No parts.

"Arrived onsite for nuisance tripping breaker. I found the breaker tripped and customer stated it tripped when using bake. I followed the procedure to replace the bake, broil, and control and documented photos of unit. After replacing all parts installed ran the unit up to 500 degrees with the ground off. Unit reached temp so I reattached the ground and set unit back to 500 degrees. Unit reached temp with no issue and customer agreed to let the unit run for 2 hours for burnoff. Call complete. Installed W10856603 BROIL, W11182108 BAKE, AND W11707155 CONTROL."

Arrived onsite found unit making odd squeaking upon further inspection found wheels & idler pulley & belt where bad replaced parts wheel x2 WP694089 idler pulley Wp691366 belt WPW10198086 lent cleaned from machine unit is working as designed job complete

Arrived onsite for unit light bulbs out in upper & lower oven top further inspection found light covers are missing replaced bulbs order light covers WPW10412722 x2 job complete ; ordrng 2 WPW10412722 (Light cover oven)s

Arrived onsite for unit shaking violently. Found unit right rear leg not leveled and suspension completely shot. Leveled unit and replaced set of rods. Tested and unit is now functioning properly. Job complete

"Arrived on site to test unit for not starting, tested unit found nothing happening when pressing on the start, inspected control and found that it was not clipped in properly causing start button not to engage, secured control and tested, unit is now running as designed no leaks detected job complete no parts installed"

Arrived on site for washer not locking lid. On arrival found f8e1 in diagnostic but upon further testing found water supply only had cold water access and i was able to adjust control setting so unitvwas only running on tap cold. I then found actuator and latch both broken and replaced both with w11481722 and w11670519. Tested unit and found no leaks and unit it working as designed. Call complete

Arrived onsite and found unit had resumed excellent production following a cleaning this past Monday. Advised customer on design and tested in diagnostics. Changed to thickest ice

"Arrived on site to install previously diagnosed and ordered part. Due to the control panel failure, I removed and replaced the control panel and programmed the unit with the correct model number. Tested both the upper and lower ovens and unit is operating as designed. Job completed. W11598133"

"WMH31017HZ3 Arrived on site for a otr microwave with no power. On arrival I verified the issue i checked the fuse and sure enough it was blown. I wasn't sent with a fuse I ordered part. I tested the door switches they were reading good . I checked capacitor it was giving off continuity. I ordered capacitor, diode,mag,fuse, and thermistor. Returning parts just in case needed. I rescheduled client for 3/11/25; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Mag) and 1 W11707984 (Fuse) and 1 W10832024 (Thermistor)"

"Arrived on site for unit, making a humming noise. Upon inspection, noticed unit stays running with a humming sound the whole time never stops sounds like it's coming from drain pump. Replaced drain pump and tested. Unit continues to make sound. Called MZ to help diagnose recommended replacing the control. Ordering part office tobre schedule. No leaks present at this time; ordrng 1 W11608056 (Control)"

"Arrived on site for lid does not lock. Upon arrival inspected, inspected unit and tub is full of water and error codes F9-E1 for long drain is flashing. Raised unit to inspect drain pump. Found harness not secured. Found feet were not raised causing tub and drain pump to touch floor. I raised the feet to correct level. Reconnected drain pump. Test unit and is operating as designed. No leaks present. Job complete no parts needed."

"Arrived on site for no ice. Removed bin ran icemaker test,icemaker harvest failed reqding bf with no ice or obstruction to icemaker,ran fill test failed,fill tube frozen again. Called tech support per tech support defraoted fill tube removed icemaker ran heater test and checked voltage,12.43 volts going to heater,ohmed heater passed reading 40 ohms took videos of icemaker fill with filter installed and removed no leaks after fill called tech support sent videos all videos and documentation being sent to product review team. SR#7740318342"

"Arrived on site for range not turning on. On arrival confirmed failure amd found 40amp gfci breaker tripped on outside main breaker. I restored power and found 244 L1-2, 122 L1-n, 122 L2-n, 0 g-n. Replaced w11182108 bake element, w10856603 broil element, and w11707155 control, and baked unit to 500 with ground wire removed and then reattached wire and let temp drop to 250 then retested bake at 500 on bake. Found unit working as designed and reported findings to techline sr#7741091368. Call complete"

"Arrived on site to inspect refrigerator leaking water from the ice dispenser and on the inside onto the drawers. Upon further inspection, the customer advised they found water leaking from the ice maker onto the shelves/drawers below and down the ice bin door. I found where the ice bin door gasket was beginning to crimp and dry water marks on the front of the ice bin door. I found a block of ice in the ice bin from the ice maker, and it appears that the ice maker is calling for too much water. I checked the ice maker tray and found the ice at the top of the mouth of the tray. I tested the ice maker in diagnostics test 57, and the ice that was dispensed was one piece. When I tested the fill tube, I found water at the top of the mouth of the tray again. I placed my flashlight at the bottom of the RC door mullion and checked the RC door gaskets and found the right RC door gasket is beginning to warp outward and create a gap at the bottom of the mullion again. Also, when I opened the FC door, I found it difficult to open and close and found ice/frost built up on both rails of the brackets. Due to these issues, I am ordering the ice bin door, FC bracket kit, and right RC door and will return with all prescreened parts. Office to schedule return service due to the availability of parts. No water leaks were observed at the end of service. ; ordrng 1 W11679939 (Ice bin door) and 1 W11668672 (FC bracket kit) and 1 W11681453 (Right RC door)"

"Arrived on site to inspect venthood, causing a lot of vibration. Upon further inspection, I found that the blower was causing the tower of the vent hood to vibrate excessively and produce a very loud noise.I checked the blower motor assembly and found that it was in good working order without any issues. This problem is an installation issue and will need to be fixed by the installers. No parts installed"

GFE28GYNJFS Arrived on site for a refrigerator leaking water. On arrival client stated after replacing filter product started leaking water from despenser. I removed all gallon of water out of despenser no leaks . Further inspection I found ice build up under ice bucket i removed all ice place my flashlight in ice box to make sure door was sealing correctly it was in good shape. I tested icemaker worked good no water leaks. Product works as it's designed no water leaks visible from main water supply no parts used.

"Arrived on site to test unit for tripping breaker and F1E9 error code. Upon arrival customer stated unit does not trip the breaker, it just constantly flashes F9E1 during the cycle. Entered diagnostics, found F9E1 product not draining error code stored. Customer stated unit will drain but will also leave a little water inside the tub. Ran a diagnostic cycle, found all components properly engaging. Inspected drain hose and found no high drain loop installed, causing water to back into the tub from the disposal. Installed high drain loop under the sink. Opened door mid diagnostic cycle and found unit is also oversudsing. Advised customer to run a cleaning cycle and switch to liquid soap to prevent oversudsing issues in the future. Contacted SAFETY to document SR#7741073197. No leaks detected, no parts installed, job complete."

"Arrived on site to test unit for not cooling. Found FC evap frosted over. Engaged defrost heater in diagnostics. Found left hand side of FC door not closing properly causing air leak. Recommend control, evap harness, and both rails. Scheduled for 03/13. No parts replaced at this time. ; ordrng 1 WPW10330994 (LH bracket) and 1 WPW10330995 (RH bracket)"

"Arrived on site for makes buzzing noise and doesnt operate. Upon arrival, unit is unplugged. As soon as power is restored, drain pump energizes continuously. Ran diagnostics and get error codes F3-E1 pressure system fault,and F1-E1 main control fault. Need to replace control. Ordering control. Office to reschedule.; ordrng 1 W11603810 (Control)"

Arrived onsite for unit not starting a cycle. Ran diagnostics and found no stored errors. Ran auto cycle and all components passed. However start button not responding in test mode or normal mode. Key is defective and will need replacing. Ordering control. Office to reschedule ; O-emld tckt

"Arrived on site for refrigerator not cooling properly and water collecting on freezer door. Customer also says there was a loud noise. Tested and found freezer at 0f, refrigerator at 45. Tested fans and found them working but no air flow in refrigerator. Found refrigerator coil is frozen over. Not draining. Display had some lights that are dim. Found freezer door seems to be separating from cabinet. Ordering new freezer door. Needed FZRr door, w11457241, refrigerator fan motor assembly, Refrigerator evaporator cover, drain tube, display and control. Office will call to schedule. ; O-emld tckt"

"Arrived on site to replace previously diagnosed timer, replaced and tested unit is now running as designed job complete W10846428"

"WTW4816FW3 Arrived on site for a washer not spinning clothes per notes. On arrival client stated that it wasn't doing anything. I plugged in and it was stuck in long drain I canceled and ran diagnostic no error codes. I inspected and tested lower wireharness, pump all working good. I did notice a issue drain hose was around two feet in drainhole to home I readjusted and zip tied. I ran a test mode, and all cycles passed then I did a quick wash all cycles passed. Client said she uses alot of soap I recommend us less and to do a tub clean. No parts used product works as it's designed no water leaks visible from main water supply."

"Arrived on site for ice container not sliding out. Upon arrival, inspected unit. Removed container with no issue. Instructed tenant on removal. Unit is operating as designed. Job complete"

"Arrived on site for no ice and water leaking. Prev. Company shut off water,found water on floor,removed compressor cover found dryed residue under valve,found icemaker tube not inserted.to valve fully,installed tube correctly to valve,turned on water source ran icemaker fill passed no leaks."

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the upper interlock assembly hand tested the unit. I found the unit heating and operating as designed. Call complete. W11551558.

"Arrived on site to inspect unit for door not closing. Tested unit and observed the inner door hitting the upper rack, preventing proper closure. Found the upper rack misaligned left side raised on the adjuster while the right side was down, making it uneven. Adjusted the right side to level the rack. Tested unit, and it now operates correctly. Job complete. No parts used."

"Arrived on site to test unit for not working properly,washer is located in unit 3103, tested unit found control are locked, cycled power deactivated control lock, and tested unit is now running as designed no leaks detected job complete no parts installed"

"Arrived onsite for water not getting hot. I found the valve to not be responding correctly. I replaced the valve and unit now operates ans designed. No leaks are present when testing unit and I took a photo. Call complete. Installed W11038689 REG, WATER INLET. No one available for signature."

Arrived onsite for water not flowing & lower water upon further inspection found f8e3 f8e1 replaced valve W10599356 also cleaned air trap ran test cycles uint working as designed no leaks observed during service job complete

Arrived onsite for previously diagnosed parts. I replaced the thermal cutoff kit and return assembled unit. Unit is now operating as designed. Call complete. Installed 280148 CUTOFF-TML.

"Arrived onsite and repaired unit by replacing the gearcase, clutch, slider and rotor. Evidence of rusting slider indicating a previous leak. Tested unit. All checks good."

"Arrived on site to test unit for not draining, customer stated that when she loads washer to the top it does not want to spin out, and then when she puts it on drain and spin it fills with mor water, explained to customer that she is activated rinse and spin not drian and spin and overloading the unit and should not load past 50% capacity and customer ran diagnostic and found all controls running properly, no leaks detected job complete no parts installed"

WDP540HAMZ4 Arrived on site for a dishwasher not draining. On arrival client said water would be at the bottom after cycle is done. I ran diagnostic no error codes I noticed drain hose from dishwasher wasn't arched the way it suppose to i adjusted drain hose and zip tied and ran a test mode. Product completed cycle drain all water out of tub. Product works as it's designed no water leaks visible from main water supply. No parts used.

Arrived onsite and repaired unit with overproduction concerns. Replaced icemaker and corrected fridge door trim. Unit is now operating as designed. Advised customer on findings and repair. W11744512

"On arrival verified complaint of left freezer door not sealing. Visual inspection shows that the top right corner of the gasket is not sealed. All other parts of the gasket are sealing, also found that the leveling legs are broken at the plastic wheels. On both sides and will require replacement As to level the unit correctly Attempted to relax the gasket using heat gun was able to make a seal. we'll need to order Left wheel WPW10304660 and right hand wheel WPW10304659. On return verified gasket is sealing reschedule for 3/10 no parts installed ; ordrng 1 WPW10304660 (Left wheel) and 1 WPW10304659 (Right wheel)"

Arrived on site for liner flacking off . Inspected liner and found no issues with it . Removed convection fan cover . Found poor enamel coverage. Ordering fan cover . CNOTES . Call to set return . ; ordrng 1 WPW10160821 (Convection fan cover)

Arrived on site for oven running cooler then normal during end of first year inspection . Customer did a self calibration and not sure if oven is at right temp. Ran temp temp checks. Unit running 5 degrees off . Recalibrate down 5 degrees . Reran temp checks . Unit is avg is 499. No parts installed . Job complete

I wrapped on site for a washing machine that is making grinding noises. Inspected unit and work area. The customer advised that the unit makes a screeching.Noise specifically on heavier loads and it sounds like metal grinding. I ran the unit through diagnostics and could not replicate the issue. I checked underneath and found the cam and belt worn. I replaced both parts and tested the unit. The unit began to work and operate as designed. Call complete. W11239857 and W10721967.

"Arrived on site for refrigerator making a loud noise. On arrival confirmed issue and found noise coming from fc liner behind unit. Added 212643 permagum and replaced ed wp2315549 evap motor, and found noise dampen significantly but small amount of vibration sound was still present. Reported findings to techline Sr# 7741090044 but was informed that unit is operating as designed and noise in its curre t state is within normal operation. No leaks present and unit works as designed. Call complete"

Arrived onsite and found unit operating with failed filter causing slow ice and water dispensing. Removed filter and restored normal flow rate. Advised customer that the filter should be replaced. Replaced water line in back. Office charged cc on file. Advised customer on repairs. Cleaned paddle components to prevent sticking. All checks good.

"Arrived on site for dishwasher not drying. . Customer says it never worked, found no error codes, ran diagnostics and found all components working. Heater pulls 7 amps. No failures found. Advised customer on drying procedure. Advised they must use rinse aid. No leaks calls complete"

"Arrived on site for range with two failing right burners and oven not keeping temp. On arrival confirmed firmed issue and found both right infinite switchs broken and bake element broken. Replaced w10911303, w10857622, and w10779716. Tested oven and cooktop and found unit working as designed. Call complete"

"Arrived on site to diagnose microwave with rattling / vibrating coming from it. Tested unit and found unit does have some cabinet / wrapper rattle on the right side by the mag. Unit seems to br quiet most often, but i showed customer where pushing on the right side of the wrapper reduces the noise. Advised to add something to insulate between wrapper and cabinet since unit will vibrate normally and wrapper is not secured on the sides. Unit is working as designed. No parts needed."

"Arrived on site for SAFTEY tripping breaker. Upon arrival, test unit and confirmed issue. Found previous floor scratches. Used floor slide rot pull unit from closet. Found Vent hose is crushed and not installed on dryer. Uploaded pictures to SD. When testing polarity found unit is wired incorrectly. Found the neutral and ground together. Corrected issue and tested. Unit is operating as designed. Contacted SAFTEY team and spoke with Bianca. Explained findings and repair made. Notes were taken. MfrRef # 7741050880. Job complete there is no one on site to sign off on repair"

Arrived on site ro inpsect refrigerator over cooling in the fresh food section. Upin futher inpsection I checked temperatures and measured -2 in the FC and Rc was 34. I checked the gaskets and found a tear in the right FC gasket. The customer also noted that the damper was making very loud noises sometimes. I am ordering the gasket W10830162 and returning with prescreened parts. I am scheduling for 3/11. No water leaks observed during service.; ordrng 1 W10830162 (Gasket)

Arrived on-site for unit not filling or filling slowly. Ran diagnostic and found no error codes. Cycled unit and found everything working as designed. Advised customer to use deep fill option. No parts used.

"Arrived on site to test unit for not working properly, tested unit found drain pump not engaging, inspected and found broken harness, replaced and tested, unit is now running as designed no leaks detected job complete installed W11590868"

"Arrived on site to test unit for no heat. Upon arrival customer stated this is the same issue as last time. Tested unit, you can hear relay click but cycle does not start. Gained access to internal components, found thermal fuse reading open. Replaced fuse (W10909685) and tested unit, unit is now heating and tumbling. Noticed when the unit was getting to its hottest temp, control started to click 6-7 times. Replaced control (W11089308) and tested unit, all components are properly engaging and unit is now running as designed. Vent test shows no restrictions. Job complete."

Arrived onsite for unit tripping breaker upon further inspection replaced control W11696067 bake W11182108 broil W10856603 ran burnoff with ground detached to 500 reattached ground ran to 500 breaker did not trip called safety SR#7741071700 job complete

Arrived on site to test unit for excessive shaking. Found suspension was shot. Replaced suspension(W11217817). Unit is now working s designed. Job complete.

"Arrived on site ro inpsect dryer making unusual sound. Upon further inspection, I gained access to the inside of the dryer and found that the blower wheel was cracked and hitting the side of the housing. I replaced the blower wheel and reassembled and tested the dryer. It isnow operating as designed.WP697772"

Arrived on-site for unit not starting. Ran diagnostic and found no error codes. Could not replicate issue. Cycled unit and everything is working as designed. No parts used.

"arrived on site for a dryer that is heating, but not tumbling. Inspected unit and work area. I tested the dryer and found the dryer sounding like it was tumbling but the basket would not move. I gained access to the interior of the dryer and found the dryer belt broken. I removed the basket and found all four rollers completely seized on the roller shafts. I went ahead and replaced all four rollers and belt and tested the unit. The unit began to work and operate as designed. Call complete. 4392067."

Arrived onsite for garment stuck in agitator. Agitator was seized. Had to break agitator off to replace. Replaced agitator and bolt. Tested and unit is now functioning properly. Job complete

"Arrived onsite for unit not functioning, making noises and not draining. Customer had video prior to failure. Inspected and found harness broken, tub broken and gearcase oil throughout. Will need Lower wire harness, tub, suspension, drain pump, control, gearcase, rotor, stator, clutch, agitator, and slider. Needs AUTHO. Office to reschedule. Needs a rebuild and set for 2 hrs.; ordrng 1 NeedsAUTHO (Needs AUTHO) and 1 W11195971 (Stator) and 1 W10754448 (Cluch) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 W11219115 (Outer tub) and 1 W11666463 (Lower harness) and 1 W11429620 (Control) and 1 2hrs (2hrs)"