Arrived onsite for IM not properly ice. On inspection the ice maker made ice over the last week. The customer was surprised it had ice. He showed the frost buildup in the fc. Most of the ice was in the back of the fc.gain access to the back of the unit and found that the p-trap had a air gap. I pulled and clean the p-trap and add silicone to the p-trap to seal it. Customer is going to defrost the fc to get raid of the ice sickles. No parts installed on this service call.

On arrival verified complaint of leaking. Customer states the unit leaked onto the floor and flooded the house. Customer had door open after a cycle and didnt see the water valve would not shut off which caused it to over flow out the door down to the drip pan and onto the floor. The drain pump does not run constant in flood mode which caused it to not catch up with the flow of water. Replaced the water valve and ran a cycle to confirm unit does not leak any further. Job complete. No leaks detected after repair. Water waiver was signed. Parts installed w11434044

Arrived on site to test unit for unit not heating. Test unit and unit heating correctly at this time. Found unit giving error code of interior lights not working. Will need to replace control board. Rescheduled for 5/24 ; schdld next appmnt for 5/24 FRI !

"Arrived on site for right door not closing. Found right door popping open,replaced hinge door,bracket and shim hinge,tested door operation unit working as designed door closing and staying closed. Used w11171640, w11173560,w11673500; used 1 W11673500 (Hinge door), 1 W11173560 (Bracket), and 1 W11171640 (Shim hinge) from stock"

"Arrived on site to test unit for no power tested unit found breaker tripped, inspected junction box and found the wires not connected properly fixed connections but unit is not turning on, found shorted thermal fuse, replaced and tested, unit is now running as designed, job complete WP3392519"

Arrived on site to test unit for grinding noise. Unable to replicate issue. Unit is currently working as designed. Advised customer unit will make different noises compared to older units. Customer had concern with no softer dispenser. Advised to use downy ball dispenser as recommended in owners manual. No leaks detected. No parts replaced at this time. Job complete.

"Arrived on site to inspect refrigerator leaking water at the back of the unit. Upon further inspection, I pulled the unit out and found the tenant had connected a filter to the unit at the back of the unit (photo). I found no leaks at the unit, but did find dry water stains on the back wall at the water source (photo). Also found where the flooring was buckling and peeling up to the right of the unit at the cabinets (photo). I found the water turned off and turned it on and dispensed water and found the tubing at the valve that goes to,the water dispenser was not fully inserted to the valve and was leaking. Adjusted the tubing and retested and unit is operating as designed. No water leaks observed at the end of service, job completed. No parts installed."

Arrived on site for range not turning on and sparking. Upon arrival confirmed failure and found terminal block melted on L2 side. Ordering WP9761958 terminal block and rescheduled customer for 05/23/24; ordrng 1 WP9761958 (Terminal block)

Arrived on site for refrigerator forming ice in fc. Upon arrival found gap in warped fc gasket. Reshaped gasket and found no gaps. Removed ice. Unit works as designed. Call complete

Arrived on site to replace previously diagnosed door. Contacted Techline and inspected unit with Techline. Found foam strip was not installed in proper location. Techline is wanting a new foam strip installed in proper location. Scheduled for 5/22. SR#7739104403; ordrng 1 W11159728 (Foam strip) and 1 W10407216 (Door gasket)

"Arrived on site for oven not turning off. Verified cooktop working, found oven turns on but then the cancel button does not work. Removed back panel. Verified heating elements are good and not shorted. Replaced main control. Verified operation. Call complete. W11594224"

"Arrived on site to install previously diagnosed and ordered parts. Due to the same failures as previously repaired in 2023, I contacted techline and spoke to Leon and advised of the complaint, previous repairs, and my findings. Leon advised to repair the unit as needed. Leon provided SR#7739104258. I advised the customer of my conversation with tech support and provided the SR number to them and recommended they contact customer service. I removed and replaced the gearcase, cam, belt, basket hub, agitator bolts, and agitator coupler. Calibrated the unit and tested in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed. W11213879. W11454738. W10721967. W11561052. W10772621. W10772621. W10528947"

"Arrived on site to follow up on refrigerator making a higher pitched harmonic noise when compressor was running. I examined the unit and found the noise to be consistent with what I hear on other similar R600 units. Advised there is no repair we can make to limit the noise, since it's internal to the sealed system. Reported to tech line, kept under previous SR 7738987466. No parts used or repair needed. Customer advised they can contact customer service if they are dissatisfied with the unit. Call completed."

"Arrived on site for bottom panel not mounting. Upon arrival,inspected unit and found failed mounting clip. Need to replace clips. Ordering clips. Office to reschedule. Please add to cancellation list. ; ordrng 2 W11318207 (Clip)s"

"Arrived on site to install previously diagnosed part. Replaced door panel (WPW10629473). Unit is now functioning as designed, job complete."

"Arrived on site to perform sealed system repair. Replaced compressor , dryer, and access valve. Check for leaks using nitrogen. Pulled vacuum and held. Charged per spec and tested. Unit is functioning properly. Notified customer to give 48 hours for temperature to stabilize. Job complete. Used w11574734, w11506635"

On arrival verified complaint of not making ice or dispensing water. Replaced filter housing per previous diag and found unit is now functioning correctly. Unit dispensing water and filled ice maker. Job complete no leaks detected during service. Installed wpw10121138

"Arrived on site to test unit for dispenser not opening. Found electrical connection was not connected. Secured connection, unit now working as designed. No leaks detected. No parts replaced. Job complete."

"Arrived on site for moisture issues. Customer had unit unplugged,found broken missing flap on right side door gasket,replaced gasket checked door seal good. Powered unit on ran diagnostics all test passed. Used 1 w10917313"

Arrived on site for dishwasher not draining and making a rattling noise when draining . Found what looks like pistachio shells in drain pump impellers . Replaced pump W11219380. Instructed on scraping plates . Also ran a vinger cycle to clean tub out . No water leaks detected at time of service . Job complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the ice container and tested the unit. I found the unit was working and operating as designed. Call complete. WPW10558424.

Arrived onsite for range with error F3E0 temperature sensor failure. On inspection the sensor was open. Installed new sensor and tested the error was still popping up. Installed a new control board and tested the unit and now it heated to 350? with no issues. W10833885 W11620570

"WOC54EC0HS20 Arrived to inspect reoccurring prior issue. Upon arrival, discussion with the customer revealed the main issue was the power loss message and indication within the DRO. The MW door issue had somewhat returned as well. The customer had a servicer attempt a repair to the receptacle, mounted upside down within the cabinetry, that would not hold the plug for the unit in place. The receptacle was not replaced and the plug was zip-stripped in place, which may not correct the internal issue within the receptacle. I removed the UI and inspected/adjusted the data/VCC/G lines and secured. Reinstalling the unit into the cabinet, and correcting the mounting screw position, the MW door issue was fully resolved and the interlocks could not be made to disengage, unless force was applied to the door in an opening direction. The customer will monitor for power loss, which I highly suspect the receptacle is the cause, but we will order controls and other parts that are dedicated to the power supply within the unit. The customer will contact us if the issue has been resolved. ; ordrng 1 W11600321 (UI) and 1 W11356990 (Harness, Communication) and 1 W11261167 (Control, Oven) and 1 W11578573 (Noise Filter)"

On arrival verified complaint of rails broken. Replaced previously diagnosed parts. Rails are now fixed and working after replacing wheels attached to tub. Job complete no leaks detected during service. Installed 4x w11458872

"Arrived on site with 2nd man to install previously ordered parts. Replaced motor W11234001, thermal cut off 280148, thermistor WP8577274, and control W11565024. Test unit and is operating as designed. Job complete"

Arrived on site to repair broken door switch. Replaced switch W11123941. Test unit and is operating as designed. Job complete

"Arrived on site for washer. Per customer, customer was told by whirlpool they were sending out a different company. Customer demands unit gets replaced and wants to contact Maytag. No service preformed call complete"

"Arrived on site to diagnose washer with F0E7 error. Tested unit and found it does progress for me, but restarting brings it back to a clean washer cycle. Service pointer for maytag units also references this error, and it gets resolved with a software update. Advised customer to install whirlpool app and set up with washer to push software update. When ur an the unit I heard it clicking on the bottom end. Found nothing loose and slider seemed fine. Advised to follow up if error / clicking gets worse and we can replace the bottom end (rotor / stater / gearcase / slider) at once. Unit should work as designed with software update. Repair completed."

Arrived on site to test unit for sparking burning smell. Customer was under the impression unit was under a 10yr warranty. Advised customer cabinet and magnetron are the in out parts covered. Customer denied service and stated they will be calling Maytag and/or purchasing new unit. No service provided. No fee collected. No parts replaced at this time.

Arrived on site for range needing w1077916 element. Upon arrival confirmed issue and installed part. During test found control w1165552 also failing and replaced it tested unit and found range working as designed. Call complete

"Arrived on site to test unit for lights not turning off, tested unit found failed control, replaced and tested, unit is now running as designed job complete installed W11545876"

"Arrrived onsite for unit not cooling. Upon arrival unit was unplugged. Powered unit and compressor rattles and no signs of refrigerant flow thru evaporator. Can also hear hissing from cap tube near lokring at evaporator. Unit will need sealed system repair. Aluminum cap tube, 134a. Ordering compressor, evaporator , dryer, access valve and lokring kit. Office to schedule 2hr sealed system repair. ; ordrng 1 W11209866 (Compressor) and 1 W11407409 (Evaporator) and 1 Lokringkit (Lokring kit) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Dye drier)"

"Arrived on site for alarm going off. Found lower door missing flange that engages light switch,ordering a new drawer,office to check new drawer for flange; ordrng 1 W11568937 (Drawer)"

Arrived on site to test unit no answer at the door. Called customer and he said they had told him we would be there between 8-12. He will need to reschedule office will need to reschedule ; O-emld tckt

On arrival verified complaint of unit not washing. Found error code of f8e1. Ran diag test and found cold valve not activating. Main board is not sending voltage to the valve. Replaced main and retested still no function but is now getting voltage. Verified source flow. Replaced water valve and unit is now functioning correctly job complete. No leaks detected during service. Installed w11210459 and w11124783

"Arrived on site to replace previously diagnosed parts. Replaced valve (W11512399) as precautionary and installed pressure regulator (W10786952) with supply line (8212547RP). Secured water lines in the back, tested unit, unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for not starting, tested unit found broken slider , replaced slider from job 413390 and tested, unit is now running as designed, no leaks detected job complete installed W10734521"

Arrived onsite for previously diagnosed parts. Installed the arm and the element on to the unit and tested. Ran the display in diagnostics mode and it passed with no issues. W10518394 WPW10491331

"Arrived on site to install previously diagnose farts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charge the unit up with nitrogen. I found no pressure drops for 15 minutes. I vacuumed down the unit to -31 psi and found pressures hold again. I charged the unit up with 50 g of R600 and tested the unit. I found the unit cooling and operating as designed. Call complete. W11506635, WPW10143759, and W11547313."

Arrived on site to test unit for unit not working. Test unit and found and control board. Replaced board test unit and unit test good job complete. W11683650

On arrival verified complaint of unit not draining or running. Replaced strike and harness per previous diagnosis. Drain pump functions. DP ordered was wrong pump. Unit is working correctly. Job complete parts installed w11457841 and w11569161

Arrived on site to test unit for no interior light. Replaced damaged bulb(W10886919). Unit now working as designed. Job complete.

"Arrived on site to test unit for anti tip bracket issues, tested unit found power cord stuck in the anti tip bracket preventing oven foot to slide in the bracket, removed cord and secured oven, unit is now functioning as designed, no leaks detected job complete no parts installed"

"Arrived on site to drop off previously diagnosed parts. For the customers request, we dropped off the upper and bottom clips in her mailbox. The customer is going to install them themselves. Call complete. W10854425 & WP98234."

On arrival verified complaint of unit not making ice. Found temps are good but ice maker grinds and water valve hums. Dispenser has water. Replaced icemaker and dual valve. Unit is now functioning correctly. No leaks detected during service. Job complete. Installed wpw10341329 and w11658802

"Arrived onsite for washer not finishing a cycle. On inspection found the unit had the F0E2 error over sudding. Ran the unit in diagnostics mode and I filled the unit water and there was a lot of soap. I went to drain the unit, I stopped it after 4 minutes of draining and it was only half drain. I let it finish the draining. I gain access to the pump and found hair doodles and set of keys in the drain hose between the tub and the pump. I then reached up in the pump and felt an item. I pulled an article of clothing out of the pump. I filled the unit up with water and drain it an it drain very quick with out the obstruction in the way. The unit never completed a cycle and the soap added up and would cause the over sudding when they ran another load. The washer is operating as designed. No water leaks detected during service. W11315706"

"Arrived on site to diagnose dryer not starting. Tested unit and found no response. Checked wiring and found L1 wite burnt and shorted to the neutral wire. Used terminal block kit to repair damaged wires and resolve. Customer needs to replace the power cord as well, since L1 was also damaged on the cable. Unit should work properly with a new cable. Repair completed."

Arrived onsite for a dishwasher that is tripping the breaker. I check for stored error codes finding none. I ran the service cycle and the machine complete the cycle and worked as designed. The heater was drawing 7.37amps in the wash cycle and starts out drawing the same in the dry cycle. The circuit breaker never tripped. Call complete.

Arrived on site to install new microwave wrapper to resolve bulge in the side. I found the new wrapper to be bent and unusable. I removed the old wrapper and straightened it out to be as flush as possible and reinstalled. Verified a much better fitment. Repair completed. No parts used.

"Arrived on site to test unit for not sealing. Found air leaking into the FC. Fluffed up gasket with a heat gun to ensure a proper seal. Unit is now sealing and functioning as designed, no leaks detected, no parts installed, job complete."

"Arrived onsite for compressor failure and replaced the compressor and added dye drier and access valve. Inspected joints and verified sealed and not restricted. Pulled vacuum for 20 minutes which held and charged with 54 g of r600a. Unit is now operating as designed. WPW10143759, W11557425, W11506635"

"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and door gasket leaking, I removed and replaced the parts and while replacing the element, I found where the sump assembly had previously leaked at the motor gasket (photo). I removed and replaced the sump assembly and tested the unit. Unit is operating as designed with no further leaks. Job completed. W10518394. W11613480. W11498831"

"Arrived on site to test unit no heat, tested unit found unit is getting proper voltage disassembled unit and found heater fell out and damaged one of the thermal cutoffs, secured heater and replaced cut offs and tested, unit is now running as designed, job complete installed 280148"

"Arrived onsite and found unit not heating. Tested and found magnetron not energizing. Replaced mag cap and diode. Unit is now operating as designed. WPW10574736, W10754299, W11551761"

"Arrived on site to inspect unit for odd noise. Found diffuser causing issue. Replaced diffuser, tested unit, unit is no longer making noise. No leaks present at this time. Job complete. USED W11236851"

Arrived onsite to test unit for oven kit reaching set temps. Found L2 connection to bake element burnt out. Replaced spade connection on harness and replaced bake element(W10779716). Tested unit to 359 with no issues. Advised customer to download app and connect unit to WiFi to ensure lastest software updates. Unit now working as designed. Job complete.

"Arrived on site to test unit for fluttering noise. Inspected unit and found that the damper flap is loose and causing the noises. Issue has to do with installation so advised customer to refer back to the builder so he can send out the installers to replace damper. Unit is running as designed, no parts installed, job complete."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the control panel with UI. However, when I opened the package, I found the control panel (console) did not have the UI as shown in the parts breakdown. I advised the customer of my findings and will have to reschedule. I am ordering the UI and scheduled return service for 05/22/24. No water leaks observed during service. No parts installed.; ordrng 1 W11632709 (UI)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and both compartments warm. I placed the unit in diagnostics and found digits missing on the UI display (photo). I cycled power and removed and replaced the UI and cycled power back on. Placed the unit in diagnostics and tested the compressor. I tested amp draw to the compressor and found it showing 7.79amps and very hot then I heard the start device click. The compressor attempted to start again and was on briefly then heard the start device click again. The compressor is locked up. I advised the customer of my findings and unplugged the unit for safety. Customer advised they do not have another refrigerator. I am ordering the compressor kit, UV dye drier, access valve, CNOTE-2 HOUR JOB and CNOTE-PLACE ON CANCELLATION LIST. No water leaks observed during service. W11387387; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (PLACE ON CANCELLATION LIST) and 1 WPW10466675 (Compressor kit) and 1 W10143759 (UV dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to test unit for no heat, tested unit found unit heating but customer stated that it takes to long to dry, tested vent and found completely restricted, explained to customer that they need to hire professional clean vent, at this time job complete"

Arrived onsite for an ice machine thats not making ice. I tested the machine and it went thru the flush cycle fine. When it filled for the first harvest cycle the recirculating pump didnt start. I went to test voltage at the pump and it started. I found the molex connector not fully seated. I snapped it together and watched the machine make one batch of ice and watched the pump start again on a second batch. All is working as designed. No water leaks were present at the time of service. Call complete.

"Arrived on site for washer getting off balance. Upon arrival confirmed issue. Found hub W10528947 hub, W11454734 gearcase, W10721967 cam, seperating and tub rocks back and forth. Rescheduled customer and ordering hub gearcase and cam. Rescheduled customer for 05/24/24. ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam)"

Arrived on site to install support for microwave due to broken support. Found element sagging due to snapped support. Replaced with new support and verified proper operation. Parts used - W10909479.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees. I found the unit was in defrost mode when I arrived and temps in the FC=17 degrees. While inspecting the remaining unit, I left my thermal couple inside the FC section to monitor temps. Customer advised that they went to get ice and a lot of water came out of the ice dispenser and they could not get the ice bin out. I found the ice chute gasket not seated properly and adjusted (photos). When I went to remove the ice bin, it would not budge. I pulled several times and it finally came out and had a solid block of ice in the bottom (photo). Once I removed the bin, I tested the ice maker and it harvested as designed but I found the fill tube chute clogged with ice and the water would run over the chute into the bin. Also found the ice in the chute has some insulation debris inside. I found the ice maker was calling for too much water and water had gotten into the motor area. I removed and replaced the ice maker and sealed the fill tube and retested. Unit is operating as designed. I found some ice at the bottom of the opening of the freezer section and on the FC door. I removed the ice and closed the door and found the gasket sealing properly. I advised the customer that so,etching had kept the FC door open and allowed the warm air to mix with the cold air and when the door closed completely, the ice form. Recommended they double check the door to make sure its closing all the way. No water leaks observed at the end of service, job completed. W10882923"

Arrived onsite for previously diagnosed parts. Installed the magnetron onto the unit and tested the unit. Tested unit with cup of water and it heated to 185? at 2 minutes. The unit is operating as designed and 1 magnetron was installed W11578959.

Arrived on site for washer needing harness and pump. Upon arrival installed w11399437 pump and w11643701 harness. Tested unit and found it working as designed with no leaks. Call complete

"Arrived onsite for dishwasher not cleaning dishes. On inspection the unit did not circulate water in the unit. Found no errors on unit, installed new pump & motor. Ran diagnostics cycle and it passed with no issues and no water leaks were detected during service. W11416362"

"Arrived on site for dryer making nocking noise . Unit is loud when operating. Replaced motor ,rollers from repair kit ,pads under motor mount . W11113654, WPW10396039, 4392065. Knocking noise is gone . No lint build . Job complete"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I checked the ice level sensor again in diagnostics and confirmed the reading showed that the ice bin was not present or full. I replaced the receiver and emitter boards and tested the unit. I found the ice level sensor show that the Ben was present and not full. I advise the customer that that should fix the issue and a call back if any other issues persist. Call complete. W10898445 and W10870822.

On arrival verified complaint of no power. Found main is getting 120 but has no function. Replaced main and ran component activation. All components operate correctly. Started color cycle and unit starts cycle. Job complete no leaks detected during service. Replaced w11608056

"On arrival verified complaint of leaking ice maker, confirmed temps are good, ice maker is visibly leaking water. Cleared up ice from leaking water and replaced icemaker, verified icemaker is now functioning correctly. Job complete no leaks detected during service, installed wpw10190965"

"Arrived on site to diagnose vent hood with lights flickering / not staying on. Tested unit and confirmed that vibration is making the lights act erratically. Found molex connector to the control was not fully seated. I adjusted and tested. Verified no other issues. Repair completed, no parts needed."

Arrived on site to test unit for unit not washing. Test unit and found and sump and motor. Replaced sump and motor test unit and unit test good. No leaks present at this time. W11460946

"Arrived onsite for washer leaking. On inspection I flipped the unit to see if I could see any evidence of water leaks. I found oil all over the bottom of the unit and I saw water evidence in the back left corner. I started the unit up in diagnostics cycle and could see water leaking under the left corner. Gain access to the water valve and found the housing has a crack in it. Unit needs water inlet valve, gearcase, slider,washer plate, rotor clutch. Office to get parts approved before rescheduling. No parts were installed. ; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W11550891 (Agitator) and 1 W10754448 (Clutch) and 1 W10752187 (Screws) and 1 W10752187 (Value assembly)"

On arrival verified complaint of not washing dishes. Ran diag and found sump not sending water to top two levels. Replaced sump assy and unit is now functioning correctly. Job complete no leaks detected. Installed w11416363

"Arrived on site for cooktop not working properly. Customer says all,burners ignited and not just the intended one. Checked operation of all burners. Checked operation, or bake burner. All flames are good and blue. Unit is working as designed. Call complete. No parts"

"On arrival verified complaint of stopping cycle. Found error codes f8e6 and f8e1. This indicates and failed in,et water sensor. Ordering the full assy. Rescheduled for 5/22. Ordering W11535094. No leaks detected during service. No parts installed; schdld next appmnt for 5/22 WED !"

"Arrived on site to inspect unit for lid locking issue. Upon closer inspection found lid locking, strike and latch looked fine. Placed unit into diagnostic cycle lid locked as designed and ran through diagnostic cycle. Placed unit into drain and spin cycle. Units lid locked and ran cycle. Checked for stored error codes, no codes present. Could not replicate problem. Job complete."

"Arrived on site to test unit for squeak sounds. Tested unit found unit will need a new idler pulley, wheel bearings, and belt. Replaced pulley (W10837240), belt (W11628798), and repair kit (4392067). Tested unit, squeak has been eliminated but a new sound has formed from the motor. Replaced motor (W11448775) and blower wheel (WP697772) as precautionary. Unit is now running as designed, job complete."

Arrived on site with new grates. Customer requested they just be dropped off. Open box and verified no damage. Call complete. W11214957

Arrived onsite for previously diagnosed parts. Installed the center burner valve on to the unit. When I went to reassemble the cooktop the counter cut out was bigger then the base of the cooktop. It was falling through the counter while I was trying to put the top back on. The customer had to help me reassemble the unit since I could not hold the base up and screw down the top at the same time. This extended the job by 45 minutes. W11246817

Arrived on site for unit making knocking noise. Inspected and found diffuser motor sticking and making noise. Replaced diffuser assembly. Unit is now functioning properly. Job complete. Used W11236851

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the hub assembly and tested the unit. I found the unit working and operating as designed. Call complete. W10528947.

Arrived onsite for dryer not drying correctly. On inspection I had the unit normal cycle and it was adding time like it supposed to do I stoped the unit by opening the door and I was checking the dampness of the towels in the unit and the dryer shut off 30 seconds after I open the door. Went in diagnostics looking for error message and found none. I installed a new control board into the unit and retested. Now I can open and close the door with out the unit shutting down power. Tested temps and they were at 157? specs say 155? with 10% tolerance. No gas leaks were detected during service. W11618921

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the tub. I ran the service cycle and tested the machine. The machine completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete. INSTALLED W11409866 TUB.

Arrived on site for dryer making a lot of noise . Found 2screws stuck in front felt . Removed screws . Felt and drum glides are in good shape . Dryer is performing normally . No lint build up. Job complete . No parts used .

"Arrived on site to test unit for exposed insulation, tested unit found door insulation sticking out the bottom, secured insulation properly and tested, unit is now functioning as designed, no leaks detected job complete"

Arrived on site to inspect unit for door not shutting and causing condensation. Found edges were missing seal so added silicone to border. Also found unit extremely unlevel due to floor leveling legs did not help situation. Found unit shutting but when fridge door closes pops freezer door open. Also found shelf hitting before door closes due to unit being unlevel. Unit is running as intended job complete. USED TRUCK STOCK SILICONE 8201711

"Arrived onsite and replaced the control and ui for short defrost issue. Advised customer on repair and use and care. W11558182, W11547180"

"Thrived on site to inspect unit for not starting cycle customer believes its the pump. Upon closer inspection error code f7e7, f2e3, f9e1 found lid not locking, replaced latch, unit still not operating. Found actuator failed replaced actuator. Unit still had same issue. Replaced wire harness, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10913953, W11643701, W11513248"

"Arrived on site to replace faulty, compressor dryer, and access valve . Replaced and checked for leaks with nitrogen. No leaks found. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Job complete. Used w11580057, w11506635 and wpw10143759"

"Arrived on site ,replaced sump and motor W11025157. Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

Arrived on site for dishwasher not turning on. Upon arrival found control bimetal broken and contorl has failed. Replaced both control wpw10285180 and bimetal w10258275. Tested unit and found it working as designed call complete

"Arrived on site to test unit for slow agitation. Activated agitation, unit seems to be rotating well but due to intermittent issues recommend replacing slider, clutch, and rotor. Found slider is defective. Will need to reorder slider for return visit. No parts installed, ordering part, rescheduled for 05/22.; ordrng 1 W10734521 (Slider)"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the valve and while replacing, I found the water hoses badly corroded and needing to be replaced. The customer provided new hoses and I replaced the old with the new. Calibrated the unit and then tested in diagnostics and the unit is operating as designed. No water leaks observed at the end of service, job completed. W11165546"

Arrived on site for washer not completing cycles. Upon arrival confirmed failure and found f5E3 in diagnostics. Tested unit and found latch w11670519 broken. Replaced it and tested unit. Found washer working as designed with no leaks. Call complete

Arrived on site for condensation on the freezer door gasket top right and found unit operating within design specifications and all doors sealing properly. Called techline and spoke with TJ and was advised to replace the freezer door and seal liner with silicone. PSP item. Office to reschedule. No parts used. SR#7738987599; ordrng 1 W11435351 (Freezer door) and 1 W10841140 (Silicone)

"Arrived on site for a dishwasher that still will not start cycles. Inspected unit and work area. The customer advised that they have fix the electrical supply issue and that the unit does turn on, but that when it starts a cycle, itll go a couple minutes and completely cancel the cycle. She advised that no water enters the unit. I did confirm the customers complaint and found the fill valve not even trying to let water through. I checked underneath and found the connector for the fill valve had been completely disconnected. I also found the customer had a small leak from the inlet water hose. I went ahead and fixed the water hose due to just being a poor connection on the L elbow. I reassembled the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. No parts were installed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged and the customer advised that the freezer had ice build up. I plugged the unit in and gained access to the FC evaporator to test the element and harness. While in test mode, I found the element not getting voltage, but when I disconnected the harness at the orange wire I got 116V. I ohmed the element and it was within range (29ohms). I found burnouts on the element and the left side was badly warped. I removed and replaced the defrost element and retested and it continued to fail. I removed and replaced the evap harness and retested and was getting the same results. I found the control had failed, as well. I removed and replaced he control and programmed it to Code 12 and retested. Unit is operating as designed. No water leaks observed during service, job completed. WPW10503278, WP12729123, W11260592"

"KRFF507HPS04 Arrived to install parts. I found the LH RC door with the damage issue and removed and replaced, noting the doors were not set correctly and approximately 8mm out of plane, with the left door upper corner the farthest point out and the bottom of the doors, near even. Correcting the chassis legs removed all but approximately 1mm of door error and the customer advised the ice maker had stopped. Service test 56 showed no errors and inspection revealed. Test 57 showed no ice maker action and 59 revealed the control sending both polarities of 12VDC. The ice maker did not have continuity and disassembly proved the issue to be with the ice maker and associated internal housing wiring. I was able to get the expected resistances, but by the time the assembly was reinstalled, the circuit opened again. Office to order parts and the customer has requested GCO. No leaks observed during service. ; ordrng 1 W11485529 (Ice Maker) and 1 W11605504 (Box, Ice)"