We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Scott
Job Details: 08/26/2021
Arrived on site for soap pod staying in bottom of tub . Ran diagnostics. Found water was turned off under sink. Turned water on and reran diagnostics. All checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Austin, TX 78733
Kevin
Job Details: 08/26/2021
"Arrived on site and inspected washer and found drain hose is all the way into stand pipe and there is a small towel wrapped around it into the standpipe. This is likely causing washer to not drain properly. Set washer into a diagnostic cycle and found Gearcase is failing, took one picture. In order to correct Washer would need to replace.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Austin, TX 78746
Kevin
Job Details: 08/26/2021
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Lorena, TX 76655
Jonathan M
Job Details: 08/26/2021
Arrived on site for arrange that had a broken door. Inspected unit and work area. Found the handle on the door broken on the right hand side. Replace the handle and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Killeen, TX 76549
Al
Job Details: 08/26/2021
"Arrived on site and inspected washer leaking. Ran a small load cycle and unit never leaked. I did find the breather laying onto of the motor control board. I received information it was supposed to be mounted somewhere on the top near the valves. Customers washed a load and unit leaked approximately 2-3 gallons of water. I arrived back and found it leaking water possibly onto the motor control. I attempted a heavy load and unit filled, went around twice and sat. Unit motor control shorted out and will need to be replaced to complete the repair. Ordering WPW10384843 motor control. Office to schedule return services. Needs more work ; ordrng 1 W10384843 (MOTOR CONTROL)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Waco, TX 76708
Jonathan M
Job Details: 08/26/2021
Arrived on site for a freezer that is not sealing properly. Inspected unit and work area. Found the gasket sealing properly but the outer edges of the liner weren?t completely fitted potentially causing air leaks. Added silicone to the liner and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Temple, TX 76502
Tali W
Job Details: 08/26/2021
"Onsite for fridge icemaker not making ice. On arrival, I found no water in ice mold. Ran harvest cycle, then ran fill test. Found water leaking from ice mold due to crack in mold. Customer stated there was a large chunk of ice in bin. Unit filled after replacement with no leaks. Unit functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Temple, TX 76501
Tali W
Job Details: 08/26/2021
"Onsite to install previously diagnosed part. Replaced lid latch. Tested, lid now locks properly. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Waco, TX 76712
Jonathan M
Job Details: 08/26/2021
Arrived on site for a dryer that?s going off balance. Inspected unit and work area. Customer advised the unit isn?t going off balance but is making a rather large rattling sound. Tested the unit and confirm the customers complaint. Pulled the unit away from the wall and found the dryer pushed up against the vent hose causing the rattle. Advise the customer of the situation and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Killeen, TX 76542
Al
Job Details: 08/26/2021
"Arrived on site and inspected refrigerator not cooling. Confirmed the complaint and replaced the control box. Plugged it in and it behind cooling. The compressor, evaporator motor and condenser motor were all working properly after the install. Jon complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Waco, TX 76710
Jonathan M
Job Details: 08/26/2021
Arrived on site for a range that is flashing error codes. Inspected unit and work area. Plugged unit in and ran through diagnostics. Did not find any stored error codes. Tested all I?ve been functions and cooked up functions and found all working as designed. I advise the customer that it could?ve been due to a mess wired range or an issue with the customers electrical supply. Could not find or replicate the issue. Call complete.
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Temple, TX 76504
Tali W
Job Details: 08/26/2021
"Onsite for compactor not starting cycle. Found unit wouldnt start cycle when both switches on after pressing start. Unplugged and replugged in unit, cycled keyed switch and on off button, pressed start and unit cycled. Ran compacter multiple times to ensure proper operation. Unit functioning as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Waco, TX 76712
Jonathan M
Job Details: 08/26/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced Inlet water valve and tested the unit. The unit began to work as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Temple, TX 76504
Tali W
Job Details: 08/26/2021
"Onsite for fridge door having rust spots. Pics of rust spots in SDQP. Replaced RC door. Pics of new door in SDQP. Also, customer showed me spots of rust starting on FC door. Pic in SDQP. Ordering FC door. Office to reschedule.; ordrng 1 WPW10300065 (Top hinge) and 1 WP2166037 (Middle hinge) and 1 W11178521 (Nameplate) and 1 LW10803965 (Stainless FC door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76504
Tali W
Job Details: 08/26/2021
Onsite for washer not agitating. No error codes. Found actuator shaft disconnected from splutch. Replaced actuator. Calibrated. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Hutto, TX 78634
Wesley
Job Details: 08/26/2021
Arrived onsite and found the wrong model and serial to be on file. Updated. Unit fresh food evap drain is frozen through and overflowing. Ordering drip pan and drain tube and evap cover. Unit is otherwise operating as designed. Advised customer on planned repair. ; ordrng 1 W10889841 (Wvap cover) and 1 W10673133 (Evap drain) and 1 W11252097 (Evap drain)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Cedar Park, TX 78613
David S
Job Details: 08/26/2021
Arrived on site to install previous diagnose parts. I gained access to the UI and replaced it with new.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Bastrop, TX 78602
Matthew
Job Details: 08/26/2021
Arrived onsite to replace damaged rack. Replaced rack. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Braunfels, TX 78130
Noah D
Job Details: 08/26/2021
"Arrived on site to inspect unit for not illuminating lower light,upon inspection found the control shorted, replaced control and light retuned. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78728
Taylor M
Job Details: 08/26/2021
"Arrived on site to diagnose microwave not starting when setting a time cook setting. Upon inspecting the unit I found that the fuse checked good and confirmed that the sound is and issue is not coming from the interlocks, in service diagnostics the unit is giving fault code f4e1 for bad cavity thermistor, I gained access and found nothing out of the ordinary with the sensor, I am ordering the microwave control as well as the cavity thermostat just in case. Office to reschedule return service when the parts arrive. ; ordrng 1 W10389447 (Thermostat) and 1 W11325603 (Microwave control)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78723
Scott
Job Details: 08/26/2021
"Arrived on site for door locked and no power to unit . For if both thermal fuse and tod had blown . Replaced fuses and ran preheat . All checked normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78739
Leonardo
Job Details: 08/26/2021
Arrived on site to test unit for unit not washing correctly. Will need to replace sump and motor. Office to reschedule. ; ordrng 1 W10902372 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Buda, TX 78610
Kevin
Job Details: 08/26/2021
arrived on site and replaced actuator diagnosed by previous technician. After replacement ran automatic test cycle and washer is operating properly. No water leaks detected at time of service, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78732
Brandon
Job Details: 08/26/2021
"Arrived on site for customer complaint of unit not cooling, found failed evaporator fan motor, I replaced fan motor, unit tested good, also found failed modules, I replaced modules, unit tested good."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS
Near Austin, TX 78759
Wesley
Job Details: 08/26/2021
Arrived onsite for orange flame and found customer is using a humidifier. Advised customer that hi humidity will change the color and quality of the flame. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Cedar Park, TX 78613
David S
Job Details: 08/26/2021
Arrived on site for ice at th bottom of the freezer. I inspected the unit and found the drain pan frozen over. I gained access to the drain tube in the back and found it had the duck bill style. I quoted customer labor $159.99 to replace and steam out the drain tube. They agreed. I replaced the duck bill drain tube with a p trap drain tube and cleared the ice. The unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78746
Leonardo
Job Details: 08/26/2021
Arrived on site to install new stoppers. Installed stoppers test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78737
Luis
Job Details: 08/26/2021
"Arrived on site for water leaking. Found water leaking from filter head,removed filter water dripping from filter head,reinstalled filter same issue water dripping from housing diagnosed unit will need a new filter head
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVB00
Near Seguin, TX 78155
Noah D
Job Details: 08/26/2021
"Arrived on site to inspect unit for leaking water on floor, upon inspection found the unit had a pinhole leak on the inlet tube. Tried to seal leak and could not. Instructed customer to replaced tube. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78747
Leonardo
Job Details: 08/26/2021
Arrived on site to replace board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Kyle, TX 78640
Leonardo
Job Details: 08/26/2021
Arrived on site to test unit for slow fan speed. Found error code of lower oven fan speed to low. Replaced blower test both oven to 350 and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model LER7646JQ0
Near Austin, TX 78727
Taylor M
Job Details: 08/26/2021
"Arrived on site to diagnose dryer not drying clothes, upon arrival the customer informed me that the unit is not heating. I gained access to the element and found that it has gone bad. I replaced the element and now the unit is operating properly as designed, Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Del Valle, TX 78617
Scott
Job Details: 08/26/2021
"Arrived on site . Replaced UI , fan scroll, thermistor. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78741
Jacob
Job Details: 08/26/2021
"Arrived onsite for unit not producing ice and unit randomly shut off to no cooling on the UI panel. Called tech line. Had me check the ice maker and showed that is was bad, needed to be replaced and said that the UI panel needs to be replaced. Spoke with Bruce got sr#7731597742. Office to reschedule ; ordrng 1 W11038873 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78728
Taylor M
Job Details: 08/26/2021
"Arrived on site for intermittent drain pump on washer, upon arrival I put the unit into service diagnostics and found no fault codes, I ran the unit in a diagnostics cycle and found that the unit is operating properly as designed but the drain hose is routed incorrectly causing an improper drain, I gained access and rerouted it, now the unit is draining properly as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Leander, TX 78641
Kayman
Job Details: 08/26/2021
Arrived onsite for refrigerator not producing ice. Upon arrival I found the FC =-6 and the RC =35. I found the ice maker cycling as designed but the fill line frozen. I cleared the line and tested again. I could hear water trickling behind the unit. I pulled the unit out of its space and found the IM fill line had popped off due to back pressure from being frozen. office to R/S. ; ordrng 1 W11284458 (Ice maker) and 1 W10861184 (Clamp)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Leander, TX 78641
Kayman
Job Details: 08/26/2021
Arrived onsite for washer not operating or starting. Upon arrival I found the UI was intermittently not responding to touch and flashing mixed or missing digits randomly. I called techline SR#7731603531 they recommended replacing the UI to control harness. As per CS I installed another UI and tested functions. The unit is still having issues with numbers flashing randomly and intermittently not responding. I am ordering the harness and returning with other parts jic. Office to R/S due to part availability. ; ordrng 1 W11449075 (NTC harness)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Austin, TX 78754
Scott
Job Details: 08/26/2021
"Arrived on site for harness burned at terminal . Ran resistance and continuity tests on elements ,power cord , switches, bake and broil elements . All checked normal. Getting correct voltage out of receptical Replaced harness . Ran preheat and all top burners . All checked normal. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 08/26/2021
"Arrived onsite for refrigerator non cool in both FC and RC compartment. Upon inspection found ice ball on cap tube of freezer evaporator. Compressor is running and drawing .48amps. Unit is needing a sealed system repair. Will need sealed system technician scheduled for at least 2 hrs. Need to order and replace Compressor, evaporator , dryer and access valve. Also per CS ordering Nitrogen for testing for leak. Also found evaporator fan motor not functioning correctly. Office to reschedule ; ordrng 1 876765 (mtg kit) and 1 MIN2HRS (MIN 2 HRS) and 1 NITROGEN (NITROGEN ) and 1 W11506635 (ACCESS VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Bastrop, TX 78602
Matthew
Job Details: 08/26/2021
Arrived onsite to replace previously diagnosed parts. Replaced control. Powered unit and latch unlocked and drain pump stopped running. Calibrated unit and tested. Passed calibration and auto test. No error codes at this time. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Austin, TX 78737
Luis
Job Details: 08/26/2021
Arrived on site for ice build up in freezer. Found upper section of door warped casing gasket not to seal on cabinet ordering new door. ; ordrng 1 W10747004 (Door) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL WASHER
Model CAM2742TQ3
Near San Marcos, TX 78666
Andrew
Job Details: 08/26/2021
"Arrived on site to replace switch board from previous diagnosis. Replaced board, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, TX 78733
Brandon
Job Details: 08/26/2021
"Arrived on site to replace sump/wash motor, after replacing, unit tested good. No leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Austin, TX 78733
Kevin
Job Details: 08/26/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Austin, TX 78703
Jacob
Job Details: 08/26/2021
Arrived onsite for unit over freezing food in the refrigerator side of the unit. Looks at the diffuser and saw that it was stuck open. Trim to get it close and it won?t not. Replaced diffuser. Tested the unit and unit tested good. No issues at this time. Job complete
We serviced a
FRIGIDAIRE OVEN
Model PLEB30M9ECU
Near Lakeway, TX 78734
Brandon
Job Details: 08/26/2021
"Arrived on site for customer complaint of unit not heating, found failed bake element, I replaced bake element, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/26/2021
"Arrived on site for Dishwasher leaking water, FROM UNDERNEATH, MAYBE THE SEALS--STILL COMPLETES A CYCLE --SOAKS TOWELS. Removed kick plate and found sound barrier had gotten water on it due to brown stains. Not wet as of right now. Ran diagnostics and no error codes came on. Completed all cycles and heated as designed. Small leak at bottom left corner of door detected during diagnostics cycle. Removed filter and found large chunks of food inside the filter and outside the filter and gathered around filter itself. Removed chunks of food. Cleaned filter. Removed bottom spray arm and found ports clogged with food. Customer made efforts to clean ports while I was there, but items that are stuck inside will clog ports again once dishwasher is ran. With these ports clogged the spray arm will not rotate due to weak pressure from ports being blocked then the spray arm sits in one position instead of turning and sprays directly at the door causing leaks. Ordering a new lower spray arm W10837249 to return and complete the repair. Returning with gasket and sump and motor JIC. If lower spray arm is not turning once replaced the sump and motor may need to be replaced. Returning with gasket if bottom right corner of door still gets drips of water. ; ordrng 1 W10837249 (Lower spray arm)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Leander, TX 78641
Kayman
Job Details: 08/26/2021
Arrived onsite for washer not operating. Upon arrival I found F0E2 F8E1 F9E1 F5E2 F8E3 stored in the unit. I cleared the codes and let diagnostics run through. On the valve section I was checking water flow and found the cold side at the wall was actually hot water and vice versa so the line colors are correct but the water temp is not and they are not hooked to the right valve. I corrected the lines accordingly on the unit. I called techline to report the situation and ask about the other codes. They gave me SR#7731600398 we determined the drain pump filter is clogged and causing a long drain error. I accessed and cleared an obstruction from the drain. I tested again and The unit is working as designed at this time with no leaks detected during time of service. Job complete.
We serviced a
GE MICROWAVE
Model PVM9179SF1SS
Near Austin, TX 78729
David Z
Job Details: 08/26/2021
"Arrived on site to diagnose microwave that is not heating or running the turntable. On arrival I found the unit has power, but will not run at all. I tried to remove the unit from the cabinets, but it was too heavy to remove solo. Customer advised me installers needed 2 People to install it as well. From what I could see, the unit seems to have an excessive amount of grease and oil buildup, and it likely has gotten into and shorted the HV system, but also the interlocks seem to not be making full contact to even start. Ordering 2 man job and necessary parts. Autho needed. Office to follow up if repair is approved. Unit will likely need HV components and switches, possibly more, and 2 man job. ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Austin, TX 78729
David Z
Job Details: 08/26/2021
Arrived on sore to install control to resolve light staying on. Replaced control and retested and verified light now toggles correctly. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78745
Leonardo
Job Details: 08/26/2021
Arrived on site to test unit for unit not washing test unit and found water turned off under sink. Turned water on test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Kevin
Job Details: 08/26/2021
Arrived on site and inspected dryer and found on any sensing cycle it will turn off after a few minutes even with a load of wet clothing. Disassembled dryer and found when measured at moisture sensor connector moisture sensor shells good connectivity when jumped. Also found good continuity from both yellow wires from control board To moisture sensor connector. If issue continues will need w11378949 and W10906551 before rescheduling. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Cedar Park, TX 78613
David S
Job Details: 08/26/2021
Arrived on site for fridge not making ice. I inspected the unit and work are. I did a temp test in the freezer and found it at 0 degrees. I preformed a harvest cycle and found the unit harvesting. I preformed a fill test and found the valves opening but not filling. I gained access to the fill tube heater and found it unplugged. I plugged it back in cleared the ice from the fill tube and retested the water fill. The unit is now working as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Austin, TX 78703
Luis
Job Details: 08/26/2021
"Arrived on site for cooling complaint. Power cycled unit found compressor not powering on,compressor attempting to power on diagnosed a defective start device,replaced start device compressor powered on. Warned customer the compressor is slowly dying and will need a new compressor in the future.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Dripping Springs, TX 78620
Robert
Job Details: 08/26/2021
Arrived on job for complaints of washer shaking. Found the basket damaged will need basket and washplate.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Austin, TX 78728
Taylor M
Job Details: 08/26/2021
"Arrived on site to replace drive assembly on a washer due to previous diagnosis that it mightve been leaking through it, upon arriving I gained access to the wash-plate and removed it, I found that the gear-case is seized to the tub, I am ordering a complete rebuild of the tub and returning with the full drive assembly due to the gear-case being seized with the tub, ordering authorization, office to reschedule return service when parts arrive and if authorization clears.; ordrng 1 W10902814 (Washplate) and 1 W10811960 (Basket) and 1 WP8533928 (Screw) and 1 W11219115 (Tub outer) and 1 WPW10215093 (Filter) and 1 W10665342 (Washer)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB05
Near Uhland, TX 78640
Jacob
Job Details: 08/26/2021
"Arrived onsite for fan not pulling out all the steam and smoke out. Tested the unit, and unit tested good. Let customer know that the microwave units only pull out so much steam and smoke when cooking. No issues at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78626
Lou
Job Details: 08/26/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the recirculating pump failure, I removed and replaced the pump and tested the unit. Unit is operating as designed. I recommended that the customer do a good cleaning cycle on the unit. No water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Leander, TX 78641
Kayman
Job Details: 08/26/2021
Arrived onsite fo dishwasher that is not cycling or did. It cycle off after use. Upon inspection I found all functions components as designed. I found the customer had started a cycle and the unit ran all night and was still running in the morning indicating a timing issue or timer slipped. I accessed and replaced the timer. I asked the customer to monitor the unit to ensure it operates correctly no leaks detected during time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Dripping Springs, TX 78620
Robert
Job Details: 08/26/2021
Arrived on job to replace previously diagnosed parts. Attempting to remove bolt from rotor tool broke off in screw will need to replace all motor parts. ; ordrng 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 6 W11027980 (screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, TX 78641
Kayman
Job Details: 08/26/2021
Arrived onsite for refrigerator not producing ice. Upon arrival I found the ice room =16 RC=36 FC=5. I ran test 36 and I could hear the fan pulsating. I attempted to fill the ice maker and no water entered.. I am ordering a ice box fan main control dual valve and fill tube heater to remedy the ice maker issue. Requesting authorization for additional repairs. ; ordrng 1 WPW10675033 (Main control) and 1 W11226501 (Heater) and 1 W10846539 (Icebox fan) and 1 WPW10341329 (Dual valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/26/2021
Arrived on site for Not sizing ice properly. Found ice stuck in chute and smaller that it should be due to sitting in chute. All ice in bin was the proper size. There were a few cubes that looked smaller than normal but this could be from sitting in the bin for a long period of time. Based on what the customer is experiencing Ive removed the ice maker and installed a new ice maker to ensure the ice maker is calling for enough water to come into the ice mold. Explained to customer to keep an eye on the tray beneath the water and ice dispenser for random water accumulating. This is a sign that ice is stuck in the chute and melting creating water on the tray as it melts inside the chute. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Marcos, TX 78666
Robert
Job Details: 08/26/2021
Arrived on job for complaints of not starting cycle. Found the drain pump on not shutting off no water in tub. Replaced control and test . Found actuator not shifting properly to agitate. Replaced actuator. No leaks detected at time of service. Washer not installed for repairs customer will re install.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Georgetown, TX 78626
Lou
Job Details: 08/26/2021
"Arrived on site to inspect microwave noises. Upon further inspection, the customer devised that the unit is making a noise coming from the vent and they believe something fell inside the vent. I tested the unit with a cup of water he the unit is heating properly. I removed the unit from the wall and removed the vent cover and found some debris inside the blower assembly. Emoted the blower and removed the debris and retested. Unit is operating as designed. Placed unit back on the wall and retested again and it continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602EBS01
Near Lakeway, TX 78734
Brandon
Job Details: 08/26/2021
"Arrived on site for customer complaint of lights not working, found failed modules, top FC and left side middle of RC, after replacing, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78703
Jacob
Job Details: 08/26/2021
Arrived onsite for panel to the unit separating. Looked at the panel and saw that it had warped. Replaced panel. No issues at this time. Customer has LBH. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78704
Jacob
Job Details: 08/26/2021
Arrived onsite for the doors closing too fast or hard. Customer showed the doors as they close. Let customer know that the it is normal for the doors to close the way they do and that both doors are on spring hinges and there is no way of adjusting the doors to close any different. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Bastrop, TX 78602
Matthew
Job Details: 08/26/2021
Arrived onsite for microwave sparking noise. Upon arrival found capacitor failed and is burned. Will need to order capacitor and diode as well as magnetron just in case. Office to reschedule. ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Round Rock, TX 78664
Jimmy J.
Job Details: 08/26/2021
Arrived on site for DAMAGED STORAGE DRAWER. Found current drawer panel on top left and right corners has dents. Took pictures to post in ticket. Explained to customer a new panel would need to be ordered to return and complete the repair. . ; ordrng 1 W11252164 (Panel)
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Austin, TX 78723
Scott
Job Details: 08/26/2021
"Arrived on site for washer not spinning out again . Ran diagnostics got motor fault code F7 . Called tech , recommended replacing harness . Ordering harnes and authoSr 7731600808Call to set return ; ordrng 1 W11448788 (Lower harnes) and 1 AUTHO"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78739
Luis
Job Details: 08/26/2021
"Arrived on site for no ice. Ran diagnostics optics passed,good air flow to icemaker,ran thermistor test on door and icemaker passed,ran error test no errors,ran harvest test passed. Power cycled unit to reset icemaker,ran harvest test passed ran fill test passed. If problem reoccurs will need a new icemaker"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hutto, TX 78634
Wesley
Job Details: 08/26/2021
Arrived onsite and found rotor bolt hadnt been properly torqued. Corrected issue and tested. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78744
Jacob
Job Details: 08/26/2021
"Arrived onsite for unit not dispensing water of making ice. Looked at the unit and found that the fill tube was clogged with ice. Removed ice. When trying to get the water to dispense, no water came out. Wait for some time and tested the water once again and water was dispensing with no issues. More likely the water reservoir was frozen and wouldn?t dispense. Tested the dispenser water and water was coming out with no issues. Let customer know that if the doors are not being sealed properly it could be causing the partially frozen issue. Also if we need to get behind the unit. We will need a 2 man or the customer will need to get it removed before we arrive. The unit is wedged very tightly in the spot it?s currently in. No leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Georgetown, TX 78628
Lou
Job Details: 08/26/2021
"Arrived on site to inspect dishwasher not dissolving the detergent. Upon further inspection, I found a full detergent pod in the bottom the tub. Placed unit in diagnostics and tested and found unit not getting water. I found the float switch lever not engaging with the switch from previous repair. Adjusted the lever and retested and unit is operating as designed. I inspected the control as customer advised that sometimes the unit doesnt complete a cycle. I found a burn spot on the control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Leander, TX 78641
David S
Job Details: 08/26/2021
Arrived on site for fridge not cooling. I found the unit powered off. I plugged the unit in and did an amp draw on the unit and found it pulling 2 amps. I let the unit run for ten minuets and found the compressor scolding hot. I found the unit not cooling down at all. The office will reschedule when we have an eta on the parts; ordrng 1 W11209866 (Compressor) and 1 WPW10313899 (Evaporator) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve)
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/26/2021
Arrived on site to diagnose a cooktop with burners not operating properly. Tested all parts and components and found no failures to unit at this time. No further repairs needed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15NRTS1
Near West Lake Hills, TX 78746
Luis
Job Details: 08/26/2021
"Arrived on site for no ice. Ran diagnostics weak water flow from valve,found recirculating pump not powering on and cut wires at harness,weak frost formation on evaporator plate diagnosed unit will need a new water valve,pump,harness, evaporator and compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near San Marcos, TX 78666
Robert
Job Details: 08/26/2021
Arrived on job for complaints of no ice in door. Ran diagnostics and found f5 error bad thermistor error. Replaced icemaker and ran fill test. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB02
Near Georgetown, TX 78626
Lou
Job Details: 08/26/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised the unit RC section is freezing the food products. Tested temps in the RC=26 degrees & FC=8 degrees. Tested the RC thermistor and it is within range. Tested VDC at control and its showing 3.4VDC. Removed and replaced the control assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Burnet, TX 78611
Cliff
Job Details: 08/26/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found partial defrost failure in rc evaporator. Switched defrost mode per tech sheet to increase number of times unit defrost per day. Advised homeowner on findings and also advised to monitor unit for a few days. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG FREEZER
Model MZF34X18FW00
Near Smithville, TX 78957
Matthew
Job Details: 08/26/2021
"Arrived onsite for stand alone freezer not cooling. Upon inspection found evaporator compartment completely frozen over. Evaporator fan is running. Put unit in diagnostics but bid not reveal any error codes. Tested thermistor and recorded 2.2k ohms. Unit will need control, evaporator harness and thermistor replaced. Office to reschedule .; ordrng 1 W11244436 (harness) and 1 W11382529 (CONTROL ) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78759
David Z
Job Details: 08/26/2021
Arrived on site to install new shifter to resolve unit not agitating. Replaced and retested unit. Verified unit shifting as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78739
Luis
Job Details: 08/26/2021
"Arrived on site for noise complaint. Found condenser coil vibrating causing loud noise through out the house,removed grill cover adjusted brackets,removed compressor cover adjusted condenser tubing from cabinet noise no longer present"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Austin, TX 78759
David Z
Job Details: 08/26/2021
Arrived on site to diagnose washer dryer combo with no power. Examined unit and found neither washer or dryer is powering on. Checked terminal block and found power cable and harness fried and wires severed. Ordering new harness and terminal kit to repair. Advised customer they need to purchase a new power cable by return visit. Office to schedule when PSP part arrives.; ordrng 1 W11090772 (Harness) and 1 279318 (Terminal kit) and 1 PT500L (3 wire cable)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
David Z
Job Details: 08/26/2021
Arrived on site to diagnose washer that was not cleaning clothes well. Ran unit and could hear unit straining to agitate. Found shifter disconnected from the Cam. Replaced actuator with updated model and retested. Verified unit working as designed. Calibrated unit. Call complete.
We serviced a
GE DISHWASHER
Model GDF620HGJ2BB
Near Cedar Park, TX 78613
David S
Job Details: 08/26/2021
Arrived on site for dishwasher not operating. I inspected the unit and work area. I found the UI not responding. I tested voltage to the unit and found good voltage. I found the led service light on constant. I swapped in a new control and found no change. I put in a new UI and found no change. I found a service pointer on ge service site for not operating dish washer. I followed the steps and found I would need ges software program to continue diagnosing the unit. I recommend the customer call ge customer service. For further repairs on the unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Smithville, TX 78957
Matthew
Job Details: 08/26/2021
Arrived onsite for washer not starting a cycle. Upon arrival put unit in diagnostics and found stored error code for latch failure. Tested latch and was not functioning. Replaced latch and tested. Unit is functioning properly. Job complete
We serviced a
KITCHENAID VENTHOOD
Model KVUB606DSS4
Near Austin, TX 78737
Leonardo
Job Details: 08/26/2021
Arrived on site to test unit for fan rattling found half of the blower blades missing. Will need to replace motor office to reschedule. ; ordrng 1 W11035826 (Motor fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78746
Luis
Job Details: 08/26/2021
"Arrived on site for no ice. Ran diagnostics weak water flow from valve,found recirculating pump not powering on and cut wires at harness,weak frost formation on evaporator plate diagnosed unit will need a new water valve,pump,harness, evaporator and compressor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFC2062FEZ01
Near Dripping Springs, TX 78620
Robert
Job Details: 08/26/2021
Arrived on job for complaints of no ice. Found no power to valve. Spoke with SW and ordered control ; ordrng 1 WPW10317076 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78747
Kevin
Job Details: 08/26/2021
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 08/26/2021
Arrived on site to test unit for oven turning off after a few seconds. Found igniter not sensing flame. Replaced igniter and module test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Burnet, TX 78611
Cliff
Job Details: 08/26/2021
Arrived on site to diagnose a refrigerator with door not operating as homeowner would like. Found no failures to unit at this time and advised customer on hinge operation. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Hutto, TX 78634
David Z
Job Details: 08/25/2021
"Arrived on site to diagnose range with several high burners and trouble lighting several of them. Found range was dirty and needed a cleaning. Cleaned off all burners and adjusted electrodes. Retested and verified burners are now all fast to light and working as designed
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW3
Near Round Rock, TX 78681
David S
Job Details: 08/25/2021
"Arrived on site for washer making a gurgling noise. I inspected the unit and work area. I ran both valves, drain pump, recirculating pump. I found no fault codes. I ran the unit through a diagnostics cycle and found it working as designed. I spoke to the customer about the noise and they said it hasnt happened in a couple of day. I advised the customer to mentor the unit for any noises it makes while not in use, and to inspect the dispenser drawer if the noise comes back for running water. Job complete no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lago Vista, TX 78645
Lou
Job Details: 08/25/2021
"Arrived on site to inspect refrigerator with frost building up on ice maker, water dispenser not working and missing shelving. Upon further inspection, I opened the FC door and found ice built up on the side of the ice maker housing and inside the FC section. When I closed the FC door I found the gasket with a gap and not sealing properly. I attempted to correct the gasket by heating it with my heat gun and reshaping it. Doing such failed and I found that the when the unit was filled with insulation, the center mullion was pushed out away from the top of the cabinet causing the door to not be able to close all the way. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Leander, TX 78641
Cliff
Job Details: 08/25/2021
Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
KENMORE REFRIGERATOR
Model 106.749424
Near Austin, TX 78734
Luis
Job Details: 08/25/2021
"Arrived on site for cooling complaint. Unit not fully cooling in fresh food section,no ice build up and good air flow to fresh food,setting set to max @5 changing slightly unit shuts off diagnosed unit will need a new thermostat,part is discontinued. Adjusted thermostat bulb to allow unit to run longer to cool fresh food section.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Lakeway, TX 78738
Luis
Job Details: 08/25/2021
Arrived on site for door issues. Found door slipping on hinge ordering hinge and parts connected to hinge ; ordrng 1 WPW10121046 (Extension) and 1 W11403572 (Bracket) and 1 2314023 (Bushing) and 1 WPW10485980 (Hinge) and 1 WP2266880 (Bushing)
We serviced a
JENN-AIR RANGE
Model JDRP548HM00
Near Lakeway, TX 78738
Robert
Job Details: 08/25/2021
Arrived on job for complaints of grill not heating and oven shutting off. Ordered control for oven issue and module for grill. ; ordrng 1 W11317944 (CONTROL ) and 1 W11318834 (switch-inf) and 1 W11319669 (module)