Near Austin, TX 78759
Paul
Job Details: 05/26/2020
DRYER MAYTAG MGD6630HC0 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the console. I leveled the feet correctly. I tested the dryer and found it working as designed. Call complete.
Near Austin, TX 78730
David
Job Details: 05/26/2020
OVEN KITCHENAID KEBS208DSS11 "Arrived on site to diagnose oven with dead panel and locked door after customer ran a self clean. Removed unit from wall and performs diagnostic. Found the TOD open.Still found no voltage at control. Found thermal fuse was also open. Retested and all is now working as designed, and both ovens are running. All is working as designed at this time.Call complete."
Near Georgetown, TX 78633
Wesley
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived onsite for cooling concerns and found unit operating as designed. Advised customer on use and care and settings.
Near Granite Shoals, TX 78654
James
Job Details: 05/26/2020
DRYER WHIRLPOOL WED5620HW0 Arrived on site and tested operation. Found no function at ui. Tested voltage to unit and found to be good. Found vent hose full of water again and recommended customer have vent cleaning service or hvac service use camera to inspected venting in wall for obstructions. Unit will need new controls and fuse to repair. 2nd tech will be required to unstack dryer due to tight working quarters. Office to schedule return service. ; saved tckt
Near China Spring, TX 76633
Jonathan
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator that is intermittently shutting off power and will reboot itself after a period of time. Inspected unit and work area. Customer advised that when the unit does power itself off it does take around 15 minutes for the lights to come back on. Placed unit in service diagnostics and ran tests on the evaporator fans, icemaker, defrost circuit, and pantry user interface. All tests ran as designed and passed all tests without knocking out the power. Replaced power supply control and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78732
Luis
Job Details: 05/26/2020
REFRIGERATOR LG LMXS30776S/01 "Arrived on site for no cool. Pierced low side pressure reading +40 compressor making bad noise,diagnosed a defective compressor,replaced compressor and filter drier vacuumed system down unit kept vacuum,updated main control with jig,recharged system to manufacture spec powered unit on checked low side pressure good."
Near Austin, TX 78737
Robert
Job Details: 05/26/2020
DISHWASHER GE GSD2100V50BB Arrived on job for complaints of not working. Found the module tripped. Reset button and test operation. Working properly and no leaks detected.
Near Horseshoe Bay, TX 78657
James
Job Details: 05/26/2020
ICE MACHINE KITCHENAID KUIC15POZP0 Arrived on site and tested operation. Found unit fills with water for default 2 minutes. Tested water sensor and found sensor sees reservoir as empty. ; ordrng 1 WPW10485962 (sensor)
Near Waco, TX 76707
Jonathan
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for refrigerator that won’t cool. Inspected unit and work area. Removed back cover and found compressor, evaporator fan, and condenser fan not running. Opened up refrigerator compartment and found control not turning on or working.
Near Austin, TX 78746
Kevin
Job Details: 05/26/2020
WASHER MAYTAG MHW8630HW0 "Arrived on site and found connection to drain pump is loose at control board, after correcting ran a diagnostic cycle and everything checks good. Also found on quick cycle spin is turned off and recommended that this be checked before a cycle is started. No water leaks from connections at time of service, job complete"
Near Elgin, TX 78621
Scott
Job Details: 05/26/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not heating . Found outlet dropping one leg of power also found thermal fuse blown . Replaced fuse . Instructed customer to had electrician check outlet and breakers. No lint build up at time of service.job complete .
Near Temple, TX 76502
Cliff
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator with LED lights that are not functional. Found LEDs circuit for freezer lights and upper RC lights not working. Upon attempting to replace FCLED found wiring and connections foamed in and while attempting to strip the wiring it broke off inside of cabinet. Need to contact tech line to document issue but they are closed today due to memorial day. ordrng 1 PSEUDOCALLNEEDED (TO CALL TECHLINE )
Near Leander, TX 78641
Lou
Job Details: 05/26/2020
DISHWASHER FRIGIDAIRE FGID2466QF4A "Arrived on site to inspect dishwasher error code. Upon further inspection, I found the display showing error code UO. Attempted to test unit and it failed. I pulled the unit m the cabinet and inspected the vent assembly and found the wiring harness had shorted. I tested the harness and it was good. Attempted to contact owner and received VM. Office made contact with owner and they approved the repair. I removed and replaced the vent and tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to inspect fridge for frost issue and no light, ordering module for light, inspected gasket and found no problem, talked to customer about freezer organization and found that on the problem day there was more food then usual, frost had already melted away and no gaps in gasket, office to reschedule.; ordrng 1 W11449273 (LIGHT )"
Near Round Rock, TX 78664
Paul
Job Details: 05/26/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for a refrigerator that is making a grinding noise when the left door is opened. I found the doors very uneven. I found the noise coming from the chassis when the left door is opened and closed. I adjusted the front rollers to get the doors even and the unit level. I tested the doors and they are both quiet and working as designed. Call complete.
Near Georgetown, TX 78626
David S
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for icemaker not working. I inspected the unit wind work area. I tested the icemaker harvest and fill. The unit harvested, but would not fill. I tested the water valve and it is dispensing water. I found ice build up at the fill tube at the icemaker. I removed the ice and cleared the line. I spoke with the customer about making sure the door is closed all the way so the line doesn’t freeze again. Job complete."
Near Manor, TX 78653
Andy
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS3155DHB01 Arrived on site for refrigerator making noise and rolling when open. Tested and inspected unit and found issues with roller. Removed failed part and replaced with new. Made adjustments for noise issues. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site for freezer frosting up and fresh temps above normal . Found evap motor jammed up on evap cover . Reset fan motor in bracket . All else tested normal . No water leaks detected at time of service. Job complete .
Near Austin, TX 78733
Kevin
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL GD5SHAXKB00 "Arrived on site and found no ice production, remove icemaker and found it will cycle it does not call for water. Installed a new icemaker and it cycle properly and filled with water.
Near Austin, TX 78738
Brandon
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL JDB9800CWX2 "Arrived on site for customer complaint of control panel not working, found faulty controls. Ordering control panel and main control. Controls are covered under 5 year warranty ; ordrng 1 W11398783 (CONTROL PANEL )"
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to install control board and UI for lots of issues holding temps, replaced both and compressor kicked on, instructed customer to let it have 24-48 to cool down and call us if the issues persists. Complete"
Near Austin, TX 78738
Luis
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for cooling complaint. Per customer unit completely defrosted,at time of visit unit cooling correctly freezer temp at 4 ° ordering main control and ui; ordrng 1 W11330971 (UI CONTROL) and 1 WPW10675033 (MAIN CONTROL)"
Near , TX 78619
Brandon
Job Details: 05/26/2020
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for customer complaint of light not working found faulty socket and bulb. I replaced socket and bulb, unit tested good."
Near Austin, TX 78739
Robert
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on job for complaints of freezer light and some of refrigerator lights not working. Found the freezer light not working removed module and connector to harness came out with module. Wire stuck up in foam tried to fish out but not long enough. Took pictures tech line closed for holiday. ; saved tckt
Near Austin, TX 78702
Luis
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for cooling compliant. Found traces of dye at weld joint,repaired weld joint vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. AUTHO KQB1QQBML1 (SEALED SYSTEM REPAIR)"
Near Marble Falls, TX 78654
James
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL MRT118FFFE01 "Arrived on site and tested operation. Found freezer at 37 and fresh food at 50 degrees. Accessed evaporator and found ball of ice at exchanger and top of evaporator. Found ducting, liner and plastic cover have been melted. Need to contact tech line in regards to damage to unit. Tech line is closed due to holiday. ;
Near San Marcos, TX 78666
Richard
Job Details: 05/26/2020
DRYER MAYTAG MEDB835DC4 Arrived onsite for the dryer not drying correctly. During testing I used the test kit and found that there is a restriction in air flow. Upon inspection found that the vent hose was crimped causing the issue. Straighten out vent hose and tested. There is still a small rest in the air flow. Advise customer to have someone clean out the vent tube in the wall. Complete
Near Georgetown, TX 78626
Lou
Job Details: 05/26/2020
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop and all burners operated as designed. I tested the oven on bake at 350 degrees and never heard the relay click ad no gas came in. I removed and replaced the main control and retested and still nothing. Tested the regulator and it showed to be open. Removed and replaced the regulator and retested and still nothing but spark. I traced the wiring diagram back to the spark module dsi board and found that the board was not sending voltage to the regulator. Removed and replaced the board and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
David S
Job Details: 05/26/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer switch broken. I inspected the unit and work area. I found the switch broken. I removed the broken switch and replaced with a new one. I tested the unit, the unit operated as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 05/26/2020
MICROWAVE KITCHENAID KMBP100ESS03 "Arrived on site to inspect microwave door not closing properly. Upon further inspection, I found the unit interior light on and the door closed. When I opened the door and allowed it to “slam” shut, the interior light turned off. Customer advised that when the unit was being installed, the installer was twisting the door to get the gap between the door and the UI panel even and possibly caused damage to the hinges. I am ordering both hinges, inner door panel, CNOTE-2man job, CNOTE-LSO PER CUSTOMER REQUEST and will return with all screened parts. Unit is operating at the time of service. Office to schedule return service with ticket #258687.; ordrng 1 CNOTE (2 MAN) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10687342 (door/mw) and 1 W10874474 (hinge-door)"
Near Temple, TX 76502
Cliff
Job Details: 05/26/2020
REFRIGERATOR GE TBX21NICBRWW Arrived on site today with no say refrigerator that is not cooling properly. Tested unit and found failed condenser fan motor. Motor will need to be replaced to complete repairs. ; ordrng 1 WR60X10168 (motor cond fan)
Near Georgetown, TX 78633
Wesley
Job Details: 05/26/2020
DRYER WHIRLPOOL WED5620HW0 "Arrived onsite and found unit operating as designed as designed with poor airflow causing long dry times. Advised customer on findings and solution for better performance, all checks good."
Near Sunset Valley, TX 78745
Luis
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 "Arrived on site for no water or ice. Removed fitting at door hinge,tested water dispenser,water exiting tube before entering door diagnosed frozen water lines in freezer door. Customer will need to defrost unit for a couple of hours to thaw water lines"
Near Austin, TX 78759
Paul
Job Details: 05/26/2020
OVEN JENN-AIR JJW3430DP02 Arrived onsite for a oven with the convection fans making a loud noise when cooking in convection mode after the unit reaches a 400 degree set point temp. I found the blades bent to far back and rubbing the rear of the panel. I corrected the blades and tested the oven at 425 degrees. The unit is quiet and is working as designed. Call complete.
Near Austin, TX 78759
David
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site to diagnose refrigerator not making any ice. Performed diagnostic. Found icemaker stopped in harvest when it should be returning to home. Tested new icemaker and it also stuck in the same position, likely being bad out of the box. Checked wiring on door and found loose neutral wire. Repaired wire and retested, with original icemaker. Icemaker properly cycled 3 times and stopped again. Issue appears to be related to wiring in the door, and recommended fix is new door. Call complete."
Near Georgetown, TX 78628
David S
Job Details: 05/26/2020
REFRIGERATOR MAYTAG MBR2256KES "Arrived on site to replace compressor. When evacuating the refrigerant found oil in the system. Replaced filter dryer and attempted to flush the high and low side. Replaced compressor and uv drier, and performed a sweep charge to rid excess oil in system. Charged the system with recommended amount of refrigerant and observed pressures. There was a hissing coming from the condenser area and were also signs of a restriction due to oil in the system. The oil is present due to the compressor failure which had an internal burnout causing oil to escape the internal motor and cause a restriction in the system.
Near Jonestown, TX 78645
James
Job Details: 05/26/2020
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site and found oven light has failed. Found glass dome hard to removed and bulb properly seated. Installed updated halogen socket and tested. Unit tests good. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 05/26/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived onsite for a microwave that is still giving an F6E8 error. I found the unit with the F6E8 error stored. I found the microwave cavity light not working. I erased the error and after a few minutes the error came back. I erased the error and tried the oven and the code reappeared and made the oven cook cycle fail. The F6E8 is not listed on the tech sheet. After looking at the electrical schematic I found the only things both units have in common are supply power, the filter board, and the UI. I had proper voltage thru the filter board. I replaced the UI and tested the unit. The microwave and the oven were both working as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit not powering on, found breaker was tripped, reset breaker, unit tested good."
Near Austin, TX 78733
Kevin
Job Details: 05/26/2020
ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site and found ice machine is off, after restarting it observed it make two batches of ice while working on other appliances. Could not find any fault with ice machine.
Near Round Rock, TX 78665
David S
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for washer not draining. I spoke with the customer and she stated the problem happens intermittently. I tested the drain pump and found it draining properly. I replaced the control and drain pump to fix the unit. I ran the unit through a test cycle. It operated as designed, no water leaks detected. Job complete."
Near Kyle, TX 78640
Richard
Job Details: 05/26/2020
DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer with error code F2E3. Ran diagnostics and found error code is moisture sensor error. Tested moisture sensors and tested fine. Tested harness and tested fine. Found that the fault is in the control. Replaced control and dryer tested fine. Complete
Near Georgetown, TX 78633
Wesley
Job Details: 05/26/2020
RANGE WHIRLPOOL WFG540H0ES1 Arrived onsite and found topical rust spots on oven door. Was able to remove advised customer on removal and repair. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Wesley
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite and found unit not cooling ff section and ice forming on Evap. Removed ice and replaced Evap fan that would not run. Unit is now running Evap and cooling properly. Advised customer on use and care.
Near San Marcos, TX 78666
Richard
Job Details: 05/26/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not spinning properly. Upon inspection found that the spin basket was out of level not centered causing the issue. Leveled washer and spin basket is centered. Tested washer and it tested good. Customer was present during testing and approved repair. Complete
Near New Braunfels, TX 78132
Noah D
Job Details: 05/26/2020
REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to inspect fridge for broken mullion, upon inspection found the mullin snapped in the bottom bracket, replaced mullin and checked for alignment issues. No problems found. Complete"
Near Austin, TX 78737
Robert
Job Details: 05/26/2020
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of latch not working properly. Ran diagnostics and found no codes. Customer said would not unlock so I replaced latch and test operation. All geed no leaks detected.
Near Georgetown, TX 78633
Wesley
Job Details: 05/26/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite and tested unit for leak and spinning issue. Found off balance load error and gasket leak due to debris. Cleaning and advised on use and care.
Near Harker Heights, TX 76548
Cliff
Job Details: 05/26/2020
FREEZER WHIRLPOOL WRS325SDHB01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found evaporator wiring harness not fully connected. This is preventing the defrost heater from operating and evaporator fan motor from running. Rewired harness properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Robert
Job Details: 05/26/2020
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of too long to fill. Ran diagnostics and found cold water valve too low on flow. Check pressure out of supply hose and it’s good. Replaced housing and test. Water flow now good. No leaks detected at time of service.
Near Moody, TX 76557
Cliff
Job Details: 05/26/2020
COOKTOP WHIRLPOOL WFE505W0JS0 Arrived on site to diagnose a range with a burner not operating properly. Installed correct switch and tested unit. Found all is working properly at this time.
Near Austin, TX 78746
Kevin
Job Details: 05/26/2020
RANGE MAYTAG MET8775XS00 Arrived on site and inspected range and found none of the control panel buttons are working. Checked connection to control board and it is not loose or visibly damaged. I need to bring back a new control panel to correct issue.; ordrng 1 W10321784 (swtch-memb)
Near Buda, TX 78610
Jacob
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for unit getting moisture inside the unit. Checked the door. Found the rail-million was not shut correctly. Re adjusted the left hand door. Tested unit. Door closing correctly. No leaks at this time. Job complete
Near Waco, TX 76704
Jonathan
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW500DW2
Near Austin, TX 78717
David
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose dishwasher with hanging upper rack. Performed diagnostic and found wheels on adjustor broken off. Replaced adjustor s with undated adjustor kit. Retested with new adjustor and rack stops and all is now working as designed. Call complete.
Near Florence, TX 76527
Wesley
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite and found heater damaged. Replaced heater to restore function. Putting UI on order as light is out. ; ordrng 1 W10815487 (panel-cntl)
Near Driftwood, TX 78619
Luis
Job Details: 05/26/2020
REFRIGERATOR LG LMX25964ST/00 "Arrived on site for no cool. Pierced low side pressure reading +40 diagnosed a defective compressor,installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
Near Killeen, TX 76542
Al
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to inspect lighting issues in refrigerator section.Confirmed the complaint and found the freezer module was not working.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Round Rock, TX 78665
David S
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Arrived on site for diffuser making noise and the fresh food section freezing produce. I tested the diffuser and could hear a clicking noise coming from it. I replaced the diffuser with new and retested, no noise could be heard. I found the fresh food thermistor out of range and replaced with new. Customer wants to purchase the water filter EDR1RXD1 and the fresh flow filter(parts research). I could not find that filter on the parts break down. I am sending it to parts research.; ordrng 1 EDR1RXD1 (water filter)"
Near Lakeway, TX 78734
Luis
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site to install parts previously diagnosed. Installed new cover kit,icemaker and control powered unit on icemaker filled with water,control opening and closing correctly."
Near Horseshoe Bay, TX 78657
James
Job Details: 05/26/2020
WASHER KENMORE 110.475126 Arrived on site and tested operation for leaks. Found evidence of leak on bottom plate. Found no water leaking after diagnostics and express cycle. Also found rear vent has evidence of over sudsing leak. Unable to locate a leak during testing and all connections were dry. Inspected door bellow and found no holes water trails on outside of bellow. Unit operating properly at this time
Near Austin, TX 78703
Jacob
Job Details: 05/26/2020
RANGE WHIRLPOOL KDRS467VSS04 "Arrived onsite for right front burner still clicking after burner has turned on. Tested unit. Found igniter will not stop clicking. Ordered part. ; ordrng 1 W10833887 (surface igniter)"
Near Austin, TX 78737
Leonardo
Job Details: 05/26/2020
MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site to replace inverter and magnetron
Near Kingsland, TX 78639
James
Job Details: 05/26/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site and installed new vent and assembled door. Tested for proper function. Unit tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 05/26/2020
DRYER WHIRLPOOL WED9750WW0 "Arrived on site to inspect dryer not heating. Upon further inspection, I owed the bottom panel and turned the unit on a timed dry and found the element not coming on. I disassembled the unit and tested the cutoffs, fuse, and element and found only the element was bad. I removed and replaced the element and reassembled the unit and retested. Unit is operating as designed. No lint observed during service, job completed."
Near Austin, TX 78726
David
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site to install previously diagnosed drawer glide to resolve sticky drawer. Installed new glide and verified it is no longer rubbing or sticking. All is working as designed at this time. Call complete.
Near Temple, TX 76502
Cliff
Job Details: 05/26/2020
WASHER MAYTAG MVWB725BW0 Arrived on site to diagnose a washing machine that is making abnormal noise when spinning. Found main bearings failed in unit. No leaks were found at time of service.
Near Manor, TX 78653
Scott
Job Details: 05/26/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer still making noise , found oil now on cam . Replaced gearcase . Ran test wash , actuator had failed as well . Replaced actuator.ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service .job complete"
Near Round Rock, TX 78665
Andy
Job Details: 05/26/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site install previously diagnosed part. Removed failed part and replaced with new. Tested unit and unit is not filling with water.No water leaks present at time of service.; ordrng 1 SEENOTE (CS TO REVIEW ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (CUSTOMER WANTS SM) and 1 W10585391 (valve) and 1 WP2310169 (harness) and 1 WPW10226156 (cntrl-elec) and 1 WPW10548509 (sensor)"
Near Austin, TX 78731
Luis
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for freezer not cooling. Found cover incased in ice in freezer section ran diagnostics Evap thermistor reading open,ran defrost cycle u it not entering defrost can hear power going to 3 way valve and clicking diagnosed unit will need fan motor that includes thermistors and main control. ; ordrng 1 WPW10514110 (FAN MOTOR)"
Near New Braunfels, TX 78130
Noah D
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect washer for not draining, upon inspection found the pump and control working correctly, the drain tubing was ran along bottom of cabinet causing back flow, placed drain line in a peetrap shape to prevent back flow. Job complete"
Near Austin, TX 78744
Kevin
Job Details: 05/26/2020
WASHER MAYTAG MVWB835DW3 "Arrived on site and inspected washer and found basket is not centered, set washer into a diagnostic cycle and found water valves are currently operating normally. Cannot repeat customers experience of no water entering machine. Leveled washer centering basket job complete"
Near Austin, TX 78748
Leonardo
Job Details: 05/26/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for Missed wired unit. Test unit and found all wires connected correctly. Test unit and found bad control board replaced board test unit and unit test good job complete.
Near Austin, TX 78744
Leonardo
Job Details: 05/26/2020
RANGE WHIRLPOOL WFE530C0ES0 Arrived on site to test unit for oven giving f1e2. Found bad control board replaced bars test unit and unit heating to 350 job complete.
Near Austin, TX 78749
Kevin
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and found basket and tub are leaning front and to the left. Use leveling feet to center basket and ran all functions through manual diagnostic. Took a 30 second video of washer not leaking. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
David S
Job Details: 05/26/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer timer not working and the breaker is still being tripped. I replaced the timer and ran the unit I could not get the unit to tip the breaker. I am returning with the motor and the heating element to complete the repair.; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater)"
Near Leander, TX 78641
Lou
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site to inspect refrigerator water leaks. Upon further inspection, customer showed me where the water was leaking as the baseboards at the bottom left hinge area were damaged by water. The customer demonstrated that the water dispenser doesn’t calibrate correctly and afterwards, I found water on the floor at the bottom left hinge. I found that the water was coming from the harness cover. I advised the customer of my findings and that the left FC door would have to be replaced due to the water line/harness being built into the door. I am ordering the door, CNOTE-LSO PER CUSTOMER REQUEST, CNOTE-2 MAN JOB, CNOTE-2HR JOB. When using the dispenser, water continues to leak and the customer is aware of this. Advised the door would take 6-8 weeks for arrival. ; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W10800793 (dor-fip us)"
Near Belton, TX 76513
Cliff
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site today diagnose a refrigerator with exposed wiring on pantry drawer. Found another company had repaired wiring harness but did not mount harness in retainer properly. Mounted harness correctly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
David
Job Details: 05/26/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site to diagnose washer that wasn’t staring loads and had a wrench error on it. Performed diagnostic on unit and checked for errors. Found an F19 error, which is a “electrical component” failure. Ran unit brought diag tests and Everything tested good. Replaced WL switch since it can be tied to these symptoms. Retested and unit is running fine. Customer informed me it has completed 1 load and is working through the next. Advised on proper use and care in terms of soap and balance. All is working as designed at this time. Call complete."
Near Lago Vista, TX 78645
James
Job Details: 05/26/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and found dispenser door release has popped out of door. Installed new door and tested. Unit tests good. Job complete
Near Pflugerville, TX 78660
Scott
Job Details: 05/26/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site , replaced console . All tested normal . Job complete ."
Near Seguin, TX 78155
Richard
Job Details: 05/26/2020
REFRIGERATOR KITCHENAID KFXS25RYMS1 Arrived onsite for the refrigerator ice maker not working. During testing found that there was a clog inside the water funnel which caused ice build up and the ice maker to bind up. Removed ice maker and removed the clog and ice maker tested fine and filled with water and no leaks.Office to reschedule. ; ordrng 1 WPW10121440 (extension) and 1 WPW10175514 (arm-shut)
Near Cedar Park, TX 78613
Paul
Job Details: 05/26/2020
REFRIGERATOR LG LSXS26366S00 Arrived onsite for a refrigerator to replace previous diagnosed sealed system parts. I confirmed the compressor was not pumping and the system was full of refrigerant. I recovered the old refrigerant and replaced the compressor and drier. I added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6.17 oz’s of R134A. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error code for basket spin speed. During testing found that the belt had came off causing the error code. There was a small round rubber kids ball that was caught inside the cam and belt area which caused the belt to come off and the belt was damaged. Put belt back on and put the washer in spin cycle and it’s making a grinding noise like if there is pieces of the ball caught inside the gear case. Need to order a belt and replace gear case on next visit. ; ordrng 1 W11239857 (belt)"
Near Killeen, TX 76542
Al
Job Details: 05/26/2020
WASHER MAYTAG MHW5630HC0 "Arrived to inspect front load washer not draining properly.Confirmed the complaint and found an obstructed drain pump.Removed the obstruction, reassembled and unit now works properly.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78703
Jacob
Job Details: 05/26/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not powering on and door latche locked. Looked at unit. Found no power from the control board and UI panel. Also ordered drain motor. Rescheduled with customer.; ordrng 1 W11316609 (pump-water)
Near Round Rock, TX 78664
Andy
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer error code and sparking. Tested and inspected unit and found failed console and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Waco, TX 76708
Jonathan
Job Details: 05/26/2020
DRYER AMANA NED4655EW1 "Arrived on site for dryer that would not fit properly or work properly on the control. Inspected unit and work area. Tested voltage from the wall and found 244 V going from El one to L2. Tested voltage going from the orange wire to the black and white wire going to the timer motor and found proper voltage. However checked voltage passed the timer motor and found 0 V. Replaced timer and tested unit in a timed dry cycle. Unit heated and ran as designed. Found timer moving and unit is working as designed. Call complete."
Near Salado, TX 76571
Jonathan
Job Details: 05/26/2020
ICE MACHINE KITCHENAID KUIX505ESS Arrived on site for ice machine that won’t stop making ice. Inspected unit and work area. Unplugged for Mr. and tossed it into the ice. Tested resistance through the thermistor and the thermistor was showing the temperature around 53°F. Replaced thermistor and advise customer to call back if there were any further problems. Call complete.
Near Temple, TX 76502
Cliff
Job Details: 05/26/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found shorted main control. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Near Georgetown, TX 78628
Lou
Job Details: 05/26/2020
DISHWASHER JENN-AIR JDB9800CWP1 "Arrived on site to inspect dishwasher shutting off mid cycle. Upon further inspection, I placed the unit in diagnostics and tested. The unit failed to operate and shut down before starting. I unplugged the vent and retested and the unit operated as designed. Just before the vent was to come on, I plugged it back in and when the drain pump turned off, the unit shut down again. I removed the vent and found that moisture/water had leaked through the gasket and corroded the vent blower harness. I replaced the vent and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Temple, TX 76502
Cliff
Job Details: 05/26/2020
DRYER MAYTAG MGDC465HW0 Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found clogged external venting preventing proper airflow through unit. Homeowner will need to have external vent cleaned to complete repair.
Near Austin, TX 78745
Leonardo
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78702
Jacob
Job Details: 05/26/2020
REFRIGERATOR MAYTAG MFX2876DRM02 "Arrived onsite for unit ice freezing inside side unit. Found that outside air entering unit, causing the ice to freeze.No issues at this time. Job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 05/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for frost building in freezer and mullion dripping . Turned mullion heater on full time . Found freezer rails are not fully closing sometime or the snap closer would sometime pull door closed . Ordering door rails . No water leaks detected at time of service . Please call to set,return .; ordrng 2 W11265130 (slide)s"
Near Austin, TX 78728
Paul
Job Details: 05/26/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher that will power on but will not start. I found the harness loose at the door switch causing part of the issue and I found the strike not engaging the door switch correctly. I corrected the harness and replaced the strike with one from truck stock. I tested the dishwasher in the diagnostics cycle. It completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.; ordrng 1 WPW10544004 (STRIKE (REPLENISH PR TRUCK STOCK))
Near Elgin, TX 78621
Scott
Job Details: 05/26/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site for microwave making noise . Found exhaust fan was making noise . Unit is heating properly. Removed obstruction and fan is making normal sounds. Job complete .
Near Austin, TX 78749
Leonardo
Job Details: 05/26/2020
COOKTOP KITCHENAID KCED606GBL01 Arrived on site to test unit for fan not coming on. Found bad switch got switch and switch was damage. Will order new switch W10866567. Office to reschedule. ; ordrng 1 W10866567 (FAN SWITCH)
Near New Braunfels, TX 78132
Noah D
Job Details: 05/26/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site to inspect washer for leaking, upon testing multiple times found the dispenser seated to the left of its housing, realigned housing and retested with no water. Complete"