We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Hutto, TX 78634
Scott
Job Details: 08/30/2021
Arrived on site for icemaker in freezer not producing ice . Ran harvest . Replaced ice maker . Ran harvest again all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
KITCHENAID DISHWASHER
Model KDPM804KBS0
Near Bastrop, TX 78602
Matthew
Job Details: 08/30/2021
"Arrived onsite for dishwasher still giving draining error code. Now, at startup the unit is making a grinding noise. Inspected drain pump and did not see any visible failure. Called tech line for assistance. Disconnected the drain pump and started cycle but grinding was still present. Tech line recommended replacing the sump assembly. Also bringing back control, just in case. Gave SR#7731513062. Office to reschedule.; ordrng 1 W11416362 (SUMP AND MOTOR ASSEMBLY )"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Hutto, TX 78634
Scott
Job Details: 08/30/2021
"Arrived on site for poor drying . Ran diagnostics,no error codes . Heater is coming on but not hot just warm . Ordering heater . No water leaks detected at time of service. Call to set return ; ordrng 1 W10518394 (Heater)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78748
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for unit not washing. Found unit over sudsing make unit leak in to over float. Advised customer to not use liquid soap on the rinse aid dispenser. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW2
Near Austin, TX 78703
Kevin
Job Details: 08/30/2021
"Arrived on site and inspected washer and found it is not draining, found drain pump catch is clogged by debris. After clearing catch ran a diagnostic cycle and drain is operating normally again and washer completes diagnostic cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Round Rock, TX 78681
David S
Job Details: 08/30/2021
Arrived on site for refrigerator doors rusting. Gained access to the doors then removed and installed new doors. Made sure new doors made a good seal to the refrigerator. Job complete
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bee Cave, TX 78738
Robert
Job Details: 08/30/2021
Arrived on job for complaints of broken lid. After replacement test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520AS0
Near Austin, TX 78728
David Z
Job Details: 08/30/2021
"Arrived on site to diagnose microwave that is not heating. On arrival customer advised me they saw a massive spark above the control panel. Removed top cover and found the diode fried. Found unit has a failed HV system and will need replacement. I noticed an excessive amount of grease and moisture in the top of the unit. I checked the vent outside and found the vent flap door is open over an inch, allowing moisture to creep into the unit. Advised homeowner they will need to find a way to close down that door, or issues will continue. Ordering Hv system parts. ordrng 1 W10245183 (Magnetron) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W10847161 (Transformee)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Austin, TX 78717
David S
Job Details: 08/30/2021
Arrived on site for fridge Tripping the breaker. It is happening when the unit goes through defrost. I inspected the heating element and found continuity between the heater and the evaporator house causing the unit to short out during defrost. Called techline and spoke Adrian.; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (UV)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Bastrop, TX 78602
Matthew
Job Details: 08/30/2021
Arrived onsite to replace previously diagnosed parts. Replaced capacitor and diode. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Austin, TX 78726
Taylor M
Job Details: 08/30/2021
"Arrived on site to diagnose dryer not drying, upon arrival I gained access to the unit and found that the element is bad, I replaced the element and now the unit is operating properly as designed. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/30/2021
"Arrived on site to test unit for no power. Found external drain pump tripping preventing unit from receiving proper voltage. Replaced pump, tested unit and all functions working as designed no leaks detected job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEB4
Near Pflugerville, TX 78660
Scott
Job Details: 08/30/2021
"Arrived on site ,replaced left side fresh food door gasket . Gasket is sitting properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Smithville, TX 78957
Matthew
Job Details: 08/30/2021
Arrived onsite for dishwasher not turning on. Upon inspection found loose connector in junction box. Secured wire nut ant tested. Unit is functioning properly. Job complete
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2021
Arrived on site to replace board. Replaced board test unit and unit still not working. Ordering new ui and control board. ; ordrng 1 WD21X24901 (Control board) and 1 WD21X23462 (Ui board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Austin, TX 78732
Brandon
Job Details: 08/30/2021
"Arrived on site for customer complaint of ice build up on back wall and unit not cooling properly, found open thermistor at control, removed evaporator cover, found open evaporator thermistor, ordering part. SR# 7731618967; ordrng 1 WPW10383615 (Evaporator thermistor)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78626
Jimmy J.
Job Details: 08/30/2021
Arrived on site for THE FRONT LEFT BURNER JUST CLICKS AND CLICKS AND TAKES A LOT LONGER TO IGNITE THEN OTHERS AND THEN GETS A BIG FLAME-- THE OTHER BURNERS AND OVEN SEEM TO BE OK. Found cap was not allowing the igniter a good ground to light the flame properly. Removed cap and installed new cap. Igniter lights the flame between the second and third click consistently now. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM7
Near Georgetown, TX 78626
Kayman
Job Details: 08/30/2021
"Arrived onsite for refrigerator not making ice. I found the RC=40 and the FC=4. Ice room = 27. I ran test 3 and verified airflow through the baffle. I tested the ice box thermistor and found it out of range reading colder than actual. And the fan not running while out of diagnostics. I found the ice fan working in diagnostics. I removed the ice maker and heated up the thermistor. After re installing the ice fan came on. I found the ice maker in the unit doesnt match the parts schematic, replace the ice maker which includes a new harness and thermistor. The customer agreed so I replaced the ice maker and harness. As soon as I installed the ice ,asker it rotated and dipped as designed. I advised the customer to monitor the unit over the next 24 hours to ensure ice production. No leaks detected during time of serviceJob complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL1
Near Georgetown, TX 78633
Lou
Job Details: 08/30/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where water is leaking from the diverter housing under the unit. I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed at the end service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78748
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor due to normal wear and tear.Test unit and unit test good job complete no leaks present at this time.
We serviced a
KITCHENAID RANGE
Model KDRS467VSS00
Near Georgetown, TX 78626
Kayman
Job Details: 08/30/2021
Arrived onsite for range that will spark randomly while other burners are lit. Upon inspection I confirmed the complaint. I found that when the front middle burner is lit the other ignitors will start sparking. I removed the burner heads and cleaned off the ignitor ports and the issue seemed to go away for a short time. I advised the customer to try to clean the ignitor ports with some mild degreaser or vinegar because dirty ignitors and port can cause reigniting.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Leander, TX 78641
Justin
Job Details: 08/30/2021
"Arrived on site for an ice machine not producing ice fast. Upon arrival the customer stated it takes roughly 24hrs to produce the same amount of ice it used to in roughly 3 hours. Upon further inspection I found the ice bin full of thick cubed ice. I put the unit into test mode and found everything working as designed. The customer also provided videos of the ice slabs on the grid. I explained to the customer on how the ice may take a while to drop from there, and as long as the ice is not stacking on there then it is as designed. I also found the unit left on normal ice mode. I informed the customer they most likely used to have it on max ice, and how this heavily increase the ice production. I found the unit itself working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Del Valle, TX 78617
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for unit sparking. Found bad diode shorted. Replaced diode test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near New Braunfels, TX 78130
Noah D
Job Details: 08/30/2021
"Arrived on site to inspect unit for not defrosting correctly causing ice maker and draining issues, upon inspection found the ui and control must be replaced to fix defrost issue, ; ordrng 2 Shimkit (Shim kit)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX505ESS2
Near Austin, TX 78726
David Z
Job Details: 08/30/2021
"Arrived on site to diagnose ice machine that is not producing any ice. I had customer run the unit before I got there. On arrival I found the chill plate is cold, and ice is forming. I found a broken wire on the cutter grid when I removed the cover. Unit is dropping ice, but its just sitting and melting on the grid. Unit should be fine with cutter grid replacement. Ordering cutter grid..; ordrng 1 W10919199 (Cutter Grid)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Marcos, TX 78666
Andrew
Job Details: 08/30/2021
"Arrived on site to test unit for not drying properly, found vent solenoid in closed position, also found no high drain loop installed, replaced solenoid and installed high drain loop, tested unit, unit working as designed, advised customer on use of rinse aid and prop door open when cycle is done, no leaks detected job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78750
Taylor M
Job Details: 08/30/2021
"Arrived onsite to diagnose and repair cooktop with a second tech, upon arrival we gained access to the cooktop and to the spark modules, we tested functionality on each individually and found that the problem is not identifiable, we reached out to tech line and spoke with Kathy, she suggested we check the main harness, we found that the polarity is reversed on the harness, she recommended to swap lines in the connector and provided us with sr#7731619289. We swapped the connector and now the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model JMW2430IL03
Near Austin, TX 78739
Brandon
Job Details: 08/30/2021
"Arrived on site for customer complaint of glass broken on oven door, found outer glass panel broken. Ordering outer door panel and nameplate. ; ordrng 1 W11320231 (Nameplate)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Lago Vista, TX 78645
Wesley
Job Details: 08/30/2021
Arrived onsite and found panel broken and causing functional issue to electronics. Ordering panel to repair. ; ordrng 1 W10893947 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Luis
Job Details: 08/30/2021
"Arrived on site. Removed defective control,installed a new main control powered unit on reprogrammed control,unit powered on evaporator fan running."
We serviced a
MAYTAG WASHER
Model MVWB800VQ0
Near Leander, TX 78641
David S
Job Details: 08/30/2021
Arrived on site for leaking waters at the bottom. Put unit into diagnostic cycle found no leak at fill valves but did fine a leak at the bottom of the unit.We then gained access to the top of unit where we found the tub damaged.
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS0
Near Pflugerville, TX 78660
Scott
Job Details: 08/30/2021
Arrived on site for vent rattling . Found fan blade off center and causing a lot of vibration . Ordering fan . Call to set return ; ordrng 1 W11100651 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78626
Lou
Job Details: 08/30/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, UV dye drier, access valve and removed the lokring where the refrigerant leak was found and welded a sleeve connector onto the lines. Vacuumed the system and pressures held at -30/0. Installed 4.5oz of R134a refrigerant and monitored pressures. Pressures held at 1/125. Evaporator had a good frost pattern and unit is beginning to cool. Recommended that the customer allow the unit to cool for 24 hours before placing food items inside. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Austin, TX 78747
Luis
Job Details: 08/30/2021
"Arrived on site for cooling complaint in fresh food section. Found evaporator incased in ice,ran diagnostics diagnosed a defective defrost thermistor,defrosted evaporator replaced harness assembly,secured evaporator to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using clamps and zip ties,secured cover with 4 screws,adjusted drain pan changed defrost setting to basic.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Georgetown, TX 78628
Kayman
Job Details: 08/30/2021
Arrived onsite for dishwasher not draining upon inspection I found F2E1 stored in the system. I let diagnostics run through and found the unit working as designed. I found the drain hose connected to a black tubing that siphons up tp then top of the cabinet. I advised the customer that there may be some back filling happening because of that line which is not factory spec for this unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS2
Near Austin, TX 78746
Luis
Job Details: 08/30/2021
"Arrived on site for no ice issues. Ran diagnostics good water flow,found water leaking from cap to reservoir,pumps passed,evaporator plate did frost up,added gasket inside cap,secured cap to reservoir filled reservoir with water no leaks. Unit passed all diagnostic advised customer if issue continues will need sealed system repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78734
Brandon
Job Details: 08/30/2021
"Arrived on site for customer complaint of unit not cooling, found RC covered in ice, returning tech to follow service pointer W11092686 to resolve issue. Ordering all parts as described in service pointer. ; ordrng 1 W11457241 (Drip pan) and 1 W10843055 (Control) and 1 W11188493 (Evaporator cover) and 1 W10389152 (Support) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Round Rock, TX 78664
Scott
Job Details: 08/30/2021
Arrived on site for fridge not making ice . Found harness sheathing torn . Ran resistance test on fill tube and dispenser heater . Got 6.98 ohms . Called tech line to document. Sr 7731628652. Customer reaching out to whirlpool. No water leaks detected at time of service. Will need new freezer door .
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Scott
Job Details: 08/30/2021
"Arrived on site for lower sprayer not spraying . Ran diagnostics got vent and diverter error codes . During test wash got kicked out of test . Ordering sump and motor and vent assembly. Replace vent first , No water leaks detected at time of service. Call to set return.; ordrng 1 W11410066 (Control) and 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11416362 (Sump)"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Austin, TX 78738
Brandon
Job Details: 08/30/2021
"Arrived on site for customer complaint of unit not dispensing water, I removed filter, purged the line and put the filter back in place, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Georgetown, TX 78628
Lou
Job Details: 08/30/2021
"Arrived on site to inspect washer not working. Upon further inspection, I found the unit plugged in and the control panel not responding. I verified voltage at the outlet and main control. Tested continuity to the control panel harness and it was good. I removed and replaced the control panel and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS0
Near Austin, TX 78703
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for unit not starting. Test unit and found locked keypad on. Unlocked keypad test unit and unit test good job complete.
We serviced a
MAYTAG FREEZER
Model MZF34X18FW00
Near Smithville, TX 78957
Matthew
Job Details: 08/30/2021
"Arrived onsite to replace previously diagnosed parts. While in freezer compartment checked freezer thermistor and checked good. Replaced previously diagnosed parts. Replaced harness, thermistor and control. Tested unit and unit is cooling properly. Advised customer to allow 24/48 hrs for temperature to stabilize. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 08/30/2021
Arrived on site for Not Operating - Electric Dryer - PRE-ID. Tested voltage at the wall and was getting 240. All fuses getting continuity. Gained access to motor and found molex connecter wasnt seated into motor connector all the way. Reassembled dryer and started a cycle. Dryer now running and heating as designed. Job completed.
We serviced a
AMANA WASHER
Model LW7503W2-PLW7503W2
Near Austin, TX 78727
David Z
Job Details: 08/30/2021
Office ordered timer. Unit not advancing past section and hanging.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Austin, TX 78727
David Z
Job Details: 08/30/2021
"Arrived on site to diagnose refrigerator that has a stuck ice bucket and isnt making ice. On arrival I had to forcefully remove the ice bucket, but it did remove easily after. I checked the icemaker and found cubes stuck by bail arm, but the unit is making ice. Found vent obstructed in the RC, causing a rise in temps, which will keep the icemaker from harvesting. Advised to clear up airflow channels so unit can properly cool, and will make more ice. Icemaker is cycling and working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78758
David Z
Job Details: 08/30/2021
Arrived on site to install new spray arm to resolve broken spray arm in transport. Replaced lower arm. Unit now working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Kyle, TX 78640
Kevin
Job Details: 08/30/2021
"Arrived on site and found dryer motor will not start, while holding door switch down powered on dryer and spun the drum by hand and dryer started running. Dryer started on its own five more times without spinning drum.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bastrop, TX 78602
Matthew
Job Details: 08/30/2021
Arrived onsite to replace previously diagnosed parts. Replaced housing and control. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2021
"Arrived on job for complaints of temperature issue. Found door gasket flattened on bottom side of door, replaced gasket and test."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Hutto, TX 78634
Scott
Job Details: 08/30/2021
"Arrived on site ,replaced upper inter lock and fuse . Ran heating test . Checked normal with whirlpool specs . Job complete ."
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Austin, TX 78734
Brandon
Job Details: 08/30/2021
"Arrived on site to replace cooktop and bezels, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Round Rock, TX 78681
David S
Job Details: 08/30/2021
"Arrived on site to inspect a freezer no cool issue. Customer told us it stoped cooling twice but came back. The he had to re set door switch because it got stuck.We inspected door seal found no air leaks. We then changed the adaptive defrost to basic defrost. We explained the difference between the 2 defrost and how to close their freezer door to prevent possible air leaks. Unit working as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Lago Vista, TX 78645
Wesley
Job Details: 08/30/2021
Arrived onsite and found freezer had been allowed to frost through at one time as customer had removed the basket which provides some structure. Bracket and slide assemblies will be needed. The brackets sent out were for a different freezer design. Ordering parts research as it appears the parts only come separate and would require factory quality profile rivets for assembly.; ordrng 2 Unknown (Freezer bracket and slide assembly.)s
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGB1
Near Austin, TX 78725
Jacob
Job Details: 08/30/2021
Arrived onsite for unit not dispensing the rinse aid into the unit. Customer stated that they haven?t filled the dispenser rinse aid for the past couple of months. Customer said they run the unit 1 or 2 times a week. Called tech line to report findings. Said that if the dispenser door for the tablet is opening up then the unit is dispensing rinse aid but at a small amount. Said that since customer is using unit only 1 or 2 times a week The unit couldn?t take longer to need to get filled again. Did not suggest to replace anything at this time. Spoke with Sterling got sr#7731625749. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS2
Near Driftwood, TX 78619
Robert
Job Details: 08/30/2021
Arrived on job for complaints of not washing. Found the motor not working. After replacement test operation.
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Jarrell, TX 76537
Tyler
Job Details: 08/30/2021
"Arrived on site for dishwasher not turning on. Upon arrival I confirmed unit issue and then found a stable 120v connection to terminal and ACU. After further inspection I found the ACU giving a software error within ACU, and no power was being supplied to the ui control. I found after replacing ACU that new ACU had failed with same error and no power being distributed to rest of unit at all. Will need office to reschedule once availability of part is known.; ordrng 2 WD21X25732 (Main control)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Georgetown, TX 78628
Lou
Job Details: 08/30/2021
"Arrived on site to inspect refrigerator doors not sealing. Upon further inspection, I found that the top FC door was rubbing on the bottom of the cabinet when closing the door causing it to not seal properly. Also found that the cabinet on the left side at the RC door was dented creating an air gap and is not repairable. Also found at the top left corner of the RC door, the mullion is bent inward creating a gap as well and is not repairable. I found the right side panel is warped, but doesnt appear to be causing any issues. Tested the door and it is sealing properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Austin, TX 78753
Jacob
Job Details: 08/30/2021
Arrived onsite for unit having a smell after washing dishes or some dishes or being washed. Put unit in diagnostics and everything passed. Looked at the spray arms and saw that both had a couple of of the holes covered with food. Removed food from the spray arms. Unit was still working as designed. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cedar Creek, TX 78612
Matthew
Job Details: 08/30/2021
Arrived onsite for washer vibrating sounds. Upon inspection found faulty actuator. Error code confirmed shifter issue. Replaced actuator and tested. Unit is functioning properly properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Leander, TX 78645
Wesley
Job Details: 08/30/2021
Arrived onsite and repaired noisy fan by replacing the evap cover. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Bastrop, TX 78602
Matthew
Job Details: 08/30/2021
Arrived onsite to replace previously diagnosed parts. Replaced main wire harness. Tested unit and all cooktop burners are functioning. Tested oven at 350 degrees and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Jarrell, TX 76537
Tyler
Job Details: 08/30/2021
Arrived on site for refrigerator with no ice maker. Upon arrival I found new fridge didnt come with ice maker assembly as a standard feature but instead was an accessory. Also found unit had no steel water fill line attached. Customer wishes to contact home builder and fridge installers for further repairs. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Seguin, TX 78155
Noah D
Job Details: 08/30/2021
"Arrived on site to inspect unit for not heating or allowing selection, upon inspection found the breaker was bad, customer had electrician replace and found no issue with dryer. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Noah D
Job Details: 08/30/2021
"Arrived on site to inspect unit for not defrosting normally, upon inspection found the unit was not sending voltage to heater, replaced control and tested. Complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78728
David Z
Job Details: 08/30/2021
Arrived on site to install blower fan to resolve error popping up for fan speed. Replaced blower and aligned cooktop to close gaps in counter. Tested unit and verified all is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78737
Brandon
Job Details: 08/30/2021
"Arrived on site to replace failed console, after replacing I ran diagnostic test cycle, all other functions tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Austin, TX 78702
Kevin
Job Details: 08/30/2021
"Arrived on site and inspected washer and found it will not power on. Used an extension cord to connect washer to a different outlet and it powers on and will run a diagnostic cycle. Inspected breaker and found it is tripped. After resetting breaker power has returned to original outlet. Took one picture of washer powered on. If issue happens again power should be inspected currently there is nothing wrong with the washer, job complete"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Lago Vista, TX 78645
Wesley
Job Details: 08/30/2021
Arrived onsite for failed element. Unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Kyle, TX 78640
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for gas smell when oven in use. Test unit and no leaks found at this time. Gas smell is coming from oven igniting to maintain temp. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/30/2021
"Arrived on site to diagnose washer not latching correctly, upon arriving the customer informed me that the latch sensor had broken, I found that the latch sensor was indeed broken and I replaced it, the unit is now operating properly as designed. Job complete."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Leander, TX 78641
Taylor M
Job Details: 08/30/2021
"Arrived on site to install insulation to previously diagnosed range door, upon arrival I gained access to the door and followed installation instructions per the insulation kit. I installed the insulation and now the unit is operating properly as designed, job complete."
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Seguin, TX 78155
Noah D
Job Details: 08/30/2021
"Arrived on site to inspect unit for not heating or allowing selection, upon inspection found the units cap burnt, replaced cap and harness. No change to unit, requoted customer, ordering module and ui. Office to reschedule ; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (DISPLAY)"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Kingsland, TX 78639
Cliff
Job Details: 08/30/2021
Arrived on site to diagnose a refrigerator that has hard ice forming in ice bin. Found insulation placed incorrectly causing water flow to split when icemaker fills. Removed unnecessary insulation and tested unit multiple times. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Scott
Job Details: 08/30/2021
Arrived on site for fridge leaking from filter area . Found filter head leaking . Replaced filter head and reservoir . Ran dispenser test . No leaks detected at time of service. Job complete .
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Marble Falls, TX 78654
Cliff
Job Details: 08/30/2021
Arrived on site to replace previously ordered parts for dryer. Replaced heating element and tested unit. Also advised customer on energy saving modes and how they intentionally leave clothes damp to save electricity. No further repairs needed and all is working properly at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Salado, TX 76571
Tyler
Job Details: 08/30/2021
"Arrived on site for washer making noise. Upon arrival customer stated sound occurred during start of final cycle. I narrowed down noise was occurring from drain pump bearing wearing down and allowing propeller to wobble. Replaced drain pump, reassembled and tested unit. Washer no longer has any loud noises and no leaks during repairs. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HV0
Near Austin, TX 78747
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for broken door. Ordering new door office to reschedule. ; ordrng 1 W11206888 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78752
Kevin
Job Details: 08/30/2021
"Arrived on site and replaced hose clamp diagnosed by previous technician. After replacement confirmed dishwasher is operating properly by running a diagnostic cycle, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrew
Job Details: 08/30/2021
"Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycle. Found shift actuator not connected to shifter. Replaced actuator, tested unit, unit working as designed. No leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near New Braunfels, TX 78130
Noah D
Job Details: 08/30/2021
"Arrived on-site to inspect unit for not running quietly, upon inspection found the units idler pulley was sheared causing noise, replaced idler pulley and unit worked normally. Complete"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/30/2021
Arrived on site to diagnose a dryer that is making unusual noise. Found rollers out of round and replaced all 4 as well as idler pulley. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Moody, TX 76557
Tali W
Job Details: 08/30/2021
"Onsite for dishwasher spray arms not working. In diag, found F5E2 door stuck closed, F7E1 heater disabled, F6E1 inlet water low, F6E4 float switch open. Cleared errors. Found wash motor ope, not allowing wash cycle to start. Replaced sump and motor assembly. Ran diag cycle. Unit functioning as designed. No leaks after repair. Call complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Braunfels, TX 78132
Andrew
Job Details: 08/30/2021
"Arrived on site to test unit for not draining and UI not responding properly. Found control was not sending voltage to valves. Replaced control and drain pump not engaging. Found blue wire on drain pump harness was torn. Fixed wire, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/30/2021
"Arrived on site to test unit for not dispensing ice intermittently. Found loose connection on door switch. Secured connection, tested unit, unit is working as designed. Ice maker working as it should. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Kayman
Job Details: 08/30/2021
Arrived I site for range with interior light out. I found a hole punched out of the bulb and a perfect circle piece of glass inside the oven. I replaced the bulb and it is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 08/30/2021
Found adjuster kit not needed. Adjusters were working as designed and not damaged. Found 2 pivot clips missing on left side of top rack and 2 clips missing on right and left side of top rack making adjustable positions to rack not work on top rack. Ordering two pivoting clips WPW10082853 and two clips W10919676 to return and complete the repair. ; ordrng 2 WPW10082853 (Pivot Clip)s and 2 W10919676 (Clip)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Meadowlakes, TX 78654
Wesley
Job Details: 08/30/2021
Arrived onsite and found unit operating with control issue causing cooling problem. Resequenced control to repair cooling function. Replaced thermistor to help with ice production issues. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78739
Luis
Job Details: 08/30/2021
"Arrived on site. Frost on packages in freezer section no ice build on walls or tracks,gasket sealing correctly to cabinet no gaps. SR#7731624126"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Waco, TX 76707
Jonathan M
Job Details: 08/30/2021
Arrived on site for arrange that is turning itself off midway through a baking cycle. The customer advised that the unit will turn back on if you move the stove but for some reason it?ll shut off intermittently. Checked voltage at the wall and found proper polarity. Confirmed the customers complaint and spoke to PR was advised it was either a voltage issue or a controller related issue. Replaced the main control and tested the unit. The unit still was not acting properly. Messed around with the power cord and found an issue with what seems like a loose connection. Remove the outer panel and reconnected the power cord connector to the connector leading to the control and lower oven harness. Test of the unit again and the unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model JNM1851SM2SS
Near Killeen, TX 76542
Al
Job Details: 08/30/2021
Arrived on site and inspected microwave not heating. Confirmed the complaint with the 2 minute water unit test. Unit will require magnetron capacitor and diode. All other parts were marked for use on return services.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Austin, TX 78744
Leonardo
Job Details: 08/30/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor replaced sump and motor test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Harker Heights, TX 76548
Al
Job Details: 08/30/2021
"Arrived on site and inspected side by side refrigerator with cooling issues. Customer advised the unit began making ice again over the weekend and the ice container was full. Ran diagnostics and found the freezer evaporator motor was defective causing the malfunction. Removed and replaced it and unit began operating properly. Customer satisfied, Job completed. Email customer for survey."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/30/2021
"Arrived on site to replace heater from previous diagnosis. Replaced heater, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78749
Jacob
Job Details: 08/30/2021
Arrived onsite to replace the spin basket. Replaced spin basket. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78132
Noah D
Job Details: 08/30/2021
"Arrived on site to inspect unit for not cycling correctly, upon inspection found the console ssid blank causing issues, replaced console and checked wireless components. Complete"
We serviced a
MAYTAG REFRIGERATOR
Model KRFC302EPA00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/30/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper unusually loud and not operating properly. Replaced damper and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Georgetown, TX 78626
Kayman
Job Details: 08/30/2021
Arrived onsite for microwave not operating or no power. Upon inspection I found the unit dead. I accessed and tested the filter fuse. The fuse was shorted. I replaced the fuse and the unit restored function. I tested a cup of water multiple times and it heated and operated as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Leander, TX 78641
Justin
Job Details: 08/30/2021
Arrived on site for a range with its cooktop not sealing. Upon further inspection I found that the seal on the cooktop lost its adhesion and was separating itself from the stainless border. I am ordering the new cooktop to be installed due to safety. Office will need to reschedule. No balance collected due to concession KYAP600APL1. ; ordrng 1 W10804319 (Cooktop)