We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Del Valle, TX 78617
Jacob
Job Details: 06/03/2021
"Arrived onsite for unit not sealed correctly and not making ice. Tenant said the door was bent down and they pushed it up and since then it has sealed better. Looked at the door and door was sealing properly, no issues with the door. Looked at the ice maker, found that the connector was not connected for power. Re connected ice maker. Ice maker started working and poured in water. No leaks at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Spicewood, TX 78669
Brandon
Job Details: 06/03/2021
"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump, unit tested good.
We serviced a
WHIRLPOOL RANGE
Model RF367LXSY0
Near Georgetown, TX 78628
Tommy
Job Details: 06/03/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit element and tested. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Canyon Lake, TX 78133
Robert
Job Details: 06/03/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, TX 76511
Jonathan S
Job Details: 06/03/2021
Arrived on site to install previous diagnosed part. Removed torn door gasket and cleaned debris from door. Glued new gasket. Informed customer to allow 4 hours to dry. Job completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Austin, TX 78731
Luis
Job Details: 06/03/2021
"Arrived on site. Replaced reservoir,pumps,cap and grid cutter,powered u it on ran diagnostics all test passed
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Elgin, TX 78621
Matthew
Job Details: 06/03/2021
Arrived onsite for range not igniting. Upon inspection found all igniters working. The issue is improper gas flow. Unit is hooked up to small propane tank and has a high pressure regulator attached. Unit needs a low pressure regulator to not disrupt the flow to the unit valve. Notified customer. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Scott
Job Details: 06/03/2021
"Arrived on site for dishwasher cook making loud noise when opening and closing . Hinges ,springs and pads all in good shape . Did add a touch of white grease to hinges . Door is opening and closing quietly and freely . Addressed heating issue . Instructed customer to start using rinse aid . No water leaks detected at time of service. Job complete Sr 7730916598"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS1
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
Arrived onsite for vent hood that is leaving grease on the cabinets and seems to be not filtering out all the grease. I tested the unit and found it working as designed. I did find some gaps between the cabinet and unit that is letting air out as the unit is operating. I attempted to push the sheet metal to close the gaps but some still remain. The vent box was coming off the wall so I pulled it out a little and verified airflow up through the vent. I resecured the vent. The unit is working as designed at this time and any gaps would be considered an installation issue. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
Kayman
Job Details: 06/03/2021
Arrived onsite to install previously diagnosed parts. After installing the regulator I found the issue still remained. I called techline to report SR#7730913600 Liam. Using the supplied manometer. I found the unit has a gas supply pressure issue and will need the gas company to come adjust incoming pressure. Job complete.
We serviced a
AMANA MICROWAVE
Model AMV2307PFB05
Near Austin, TX 78724
Jacob
Job Details: 06/03/2021
Arrived onsite to replace blower motor to the unit. Replaced blower motor. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAGIC CHEF WINE COOLER
Model n/a
Near Leander, TX 78641
David S
Job Details: 06/03/2021
"Arrived on site to Diagnose wine cool not cooling. Found no fans running. Gained access to the back of the unit and observed evidence of rodents. After removing the unit back panel I observed the compressor was hot to the touch and not running. Observed evidence of rodents in back panel, power cord was chewed on outer sheath. Then gained access to the control and was able to restart the fans but was it was still not running the compressor.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Leander, TX 78641
Lou
Job Details: 06/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to several modules not working, I removed and replaced the modules and tested. All lights/modules are operating as designed and the same color. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Kyle, TX 78640
Andrew
Job Details: 06/03/2021
"Arrived on site to replace outdoor and console facia. Replaced parts, tested unit, unit works good. Cut vent hose for customer as it was too long. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cedar Creek, TX 78612
Matthew
Job Details: 06/03/2021
Arrived onsite for refrigerator ice maker not functioning upon inspection found faulty ice maker harness. Unit was receiving 123vac from source but not at the end of the harness. Ordering harness and bringing back icemaker. Office to reschedule ; ordrng 1 W11348616 (HARNESS- ICE MAKER )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/03/2021
Arrived on site for Not Cooling - Freezer Section - Side by Side Refrigerator. Ran diagnostics and found both condenser and evaporator fans not spinning. Both had good voltage going to them. Removed evaporator fan and installed new evaporator fan. Ordering condenser fan to return and complete the repair. Coming back with all parts JIC. ; ordrng 1 W10854034 (Cond Fan Motor)
We serviced a
WHIRLPOOL RANGE
Model WMH32519HB4
Near China Spring, TX 76633
Jonathan M
Job Details: 06/02/2021
"Arrived on site for a microwave that won?t power the under the counter life of mine. Inspected unit and work area. The customer advised that when the last bulb went out, that there was a spark down near the bulb and inside the microwave. Checked housing for any sparking and did not find any issues there. Checked wiring going to the housing and found no arcs or spark markings anywhere in that area. Went ahead and replaced housing due to the customer having two appliance bulbs on hand. Replaced the housing and tested the unit with both bulbs. Unit still would not power on. Unit will need main control for repair. Ordering control and office will need to contact the customer about a return date due to a PSP item.; ordrng 1 W11342846 (CONTROL)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Belton, TX 76513
Tyler
Job Details: 06/02/2021
Arrived on site for ice machine not functioning or making ice. Upon arrival ran diagnostics and found unit had no error codes but also wasnt allowing water in unit. Upon further inspection found filter head and filter were ok but valve wasnt opening to allow water flow although it had 120v being supplied. I replaced inlet valve and found unit then fully functioning as designed with no leaks during call. Informed customer it would take unit 24hrs to fill bin with ice. Call complete
We serviced a
KITCHENAID MICROWAVE
Model kems308sss04
Near Salado, TX 76571
Lou
Job Details: 06/02/2021
"Arrived on site to inspect microwave error code. Upon further inspection, I found the unit display showing F1E5-replace inverter error code. Removed the inverter board and inspected and found a burnt spot on it. Inspected the magnetron and found it open. I removed and replaced the inverter board and magnetron and tested the unit and it is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Temple, TX 76501
Tyler
Job Details: 06/02/2021
Arrived on site for washer vibrating to loud during spin. Upon arrival found no error codes in diagnostics. Then ran a spin test and found unit was completely off balance due to units location in a tiny shed outside with an uneven concrete floor. I did go ahead and replace support rods due to how long customer had been using washer with current issue. Customer did stated unit had worked at least two ful days after being previously repaired with no issues. Called whirlpool techline and spoke with Bryan sr# 7730900012 informed him of flooring issues and what repairs were made upon last two trips. Techline advise we instruct customer again on possibilities of unit having same issues until it is put into a proper floor space where it wont be thrown off balance and ruin any of the repairs made. Unit is now fully functioning as designed call complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Crawford, TX 76638
Jonathan M
Job Details: 06/02/2021
Arrived on site for a washing machine that?s making a clanking sound as it agitates. Inspected unit and work area. Looked underneath the unit and found the actuator not engaged onto the cam. The actuator is the one that?s been replaced with the new actuator and replaced it with a truck stock actuator. Tested the unit in a manual spin and agitation. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Rogers, TX 76569
Lou
Job Details: 06/02/2021
"Arrived on site to inspect dishwasher error code. Upon further inspection, I placed the unit in diagnostics showing error codes F9E1 & FAE2. Cleared the codes and continued with testing. Upon completion to testing, I removed the outer door panel and tested the vent fan motor and found it open. Removed and replaced the vent assembly and reassembled and retested. Unit is operating as designed. Should the error reoccur, the main control and vent wax motor assembly will need to be replaced together. At this time, the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWP2
Near Salado, TX 76571
Lou
Job Details: 06/02/2021
"Arrived on site to inspect dishwasher not operating. Upon further, I found the console UI not responding. I tested voltage at the junction box and got 125V. Removed the outer door panel and inspected the console UI and found a burn spot on the UI. When I closed the door, the drain pump came on. I advised the customer that the element doesnt look good, but I wont be able to test it until the console is repaired. If the element is not operating properly. I am ordering the console and element and scheduled return service No water leaks observed during service, and power to the unit was turned off by the customer.; ordrng 1 W10703867 (Element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Buda, TX 78610
Leonardo
Job Details: 06/02/2021
Arrived on site to test unit for no power. Test unit and found black wire disconnected at junction. Secured connection test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Spicewood, TX 78669
Robert
Job Details: 06/02/2021
Arrived on job for complaints of no power. Found the control shorted. Ordering console and and control. ; ordrng 1 W11399437 (PUMP) and 1 W11478524 (CONSOLE ) and 1 W11498803 (CONTROL )
We serviced a
KITCHENAID OVEN
Model KEHC309JSS2
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/02/2021
Arrived on site to diagnose an oven that is not closing properly. Found failed hinges and replaced them under warranty. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWQ02
Near Round Rock, TX 78664
Wesley
Job Details: 06/02/2021
"Arrived onsite and found unit evap drain frozen over, advised customer that it could be defrosted to repair.
We serviced a
GE WASHER
Model WHDSR109J5WW
Near San Marcos, TX 78666
Noah D
Job Details: 06/02/2021
"Arrived on site to inspect unit for not closing valve when washing, upon inspection found the timer was not moving, replaced timer and pressure switch. No change, replaced pressure tube and tested. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78732
Robert
Job Details: 06/02/2021
Arrived on job to replace previously diagnosed parts. The refrigerator was in defrost upon arrival and the heater working. Removed cover and the top half of evaporator not defrosted had to steam the sensor out. Replaced cover and test lights and fan. No leaks detected at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Spicewood, TX 78669
Leonardo
Job Details: 06/02/2021
Arrived on site to test unit for unit not washing correctly. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Robert
Job Details: 06/02/2021
Arrived on job to replace led light. After replacement test operation. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78750
David Z
Job Details: 06/02/2021
"Arrived on site to diagnose refrigerator with issues leveling. On arrival customer showed me that the freezer door was not fully sealing on top and building ice. Customer said unit was purchased from Lowes, and within the last 14 days they came out to reverse the hinges and change the door opening direction. When I examined the upper hinge, I found a broken off screw in the cabinet, as well as a stripped out screw hole with a mismatched screw.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78717
Kayman
Job Details: 06/02/2021
Arrived onsite to install previously diagnosed parts. I installed the shims the water cover and dispenser UI. I then found a gap between the FC door and gasket where the insulation seems to be pushing the gasket out. This is causing condensation to build up and sit on t of the FC gasket. I will need to replace the door(LW10547320) and gasket(W10407216). Requesting AUTHO for repair. Office to set return date. ; ordrng 1 LW10547320 (Door) and 1 W10407216 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Round Rock, TX 78664
David S
Job Details: 06/02/2021
"Arrived on site for washing machine stoping mid cycle. I inspected the unit and work area. I put the unit in diagnostics and found fault codes f0e3 overload, f1e2 main control fault, f0e5 off balance load, f0e2 over suds, f2e1 stuck key. I replaced the main control. I calibrated the control to the gear case. I ran a service test on the unit and found the unit making a noise like skipping teeth burning agitation. I gained access to the gear case and found it dripping gear case oil. I am ordering a gear case and splutch and rotor to complete the repair. ; ordrng 1 W11455453 (Gear case) and 1 W10734521 (Slider) and 1 W10754161 (Rotor)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78717
Justin
Job Details: 06/02/2021
Arrived on site for a burner not working properly. Upon further inspection I found front burner heads slightly warped causing flame to be irregular. I installed new heads and the unit is now working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 06/02/2021
"Arrived on site to test unit for lights not working after I was out replacing control. Found lights flickering. Found I had somehow knocked connection loose. Secured light module connection, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Lago Vista, TX 78645
Tommy
Job Details: 06/02/2021
Arrived onsite for refrigerator dripping. Upon arrival found unit was operating as designed. Spoke with customer on water line and valve design. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Wesley
Job Details: 06/02/2021
Arrived onsite and found mild condensation forming on the freezer gasket. Gasket is sealing perfectly passing the tug test. Mullion is activated to full time operating. Explained that in read humidity will cause natural point of temp change to condensate. Advised to keep condensation wiped dry every few days to prevent any from forming in the freezer. Humidity reading from fridge is 44% at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFE775H0HZ1
Near Meadowlakes, TX 78654
Tommy
Job Details: 06/02/2021
Arrived onsite for oven not operating correctly. Upon arrival found unit was not heating bake or broil. Unit has continuity in both elements and thermal fuse. As well as 244 voltage. Unit control is not sending voltage as designed. Ordering control.; ordrng 1 W11106265 (Control)
We serviced a
GE REFRIGERATOR
Model PYD22KSLBSS
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/02/2021
"Arrived on site for fresh food section not cooling. Inspected unit and work area. Found ice buildup on FF evaporator. Gained access to evaporator and found fan not running. Will need to replace cover and evaporator fan motor. . ; ordrng 1 WR17X27084 (EVAP COVER ASSEMBLY ) and 1 WR60X26866 (FAN)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB0
Near Kyle, TX 78640
Andrew
Job Details: 06/02/2021
Arrived on site to test unit for upper spray arm coming apart.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Round Rock, TX 78665
David S
Job Details: 06/02/2021
"Arrived on site for fridge not cooling again. I inspected the unit and work area. I put the unit into diagnostics and tested all fans I found them coming on when called for. I found the system showing the defrost sensor is open. I activated the defrost heater on the unit and found it coming on. I gained access to the control and I tested the defrost thermistor and found it show 23 ohms while Incased in ice. I found the voltage to defrost thermistor fluctuating from 1.5 vdc to 8 vdc.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cedar Park, TX 78613
David S
Job Details: 06/02/2021
Arrived on site to install a new drip pan. When I removed one of the shelves I found the glue holding the shelf together has separated. I installed a the new drip pan. I tried to re-glue the shelf back onto the bracket but it would not stick. The shelf is unusable while it is detach from the bracket. I am ordering a new shelf assembly to complete the repair.; ordrng 1 WPW10756310 (Shelf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/02/2021
"Arrived on site for customer complaint of temperature in RC not being consistent, sometimes it would freeze other times it would be 60 degrees, I found failed control and diffuser, I replaced both parts and programmed the control, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Marble Falls, TX 78654
Cliff
Job Details: 06/02/2021
"Arrived on site to diagnose a refrigerator that is building condensation on mullion. Found mullion not contacting power strips for mullion heater, but strips receiving 12vdc when door is closed. Set strips to proper positions and all is working properly at this time and no leaks were found at time of service."
We serviced a
JENN-AIR COOKTOP
Model JGCP436HM00
Near Round Rock, TX 78681
David S
Job Details: 06/02/2021
Arrived on site for cooktop burners not lighting. The customer stated the unit is now workingI inspected the unit and work area. I found the unit to be getting good voltage and polarity correct. I pulled the front panel and knobs off. I found the switch harness and wiring in good condition. I tested each burner and found the left and center 2 were set to high. I adjusted the valve stems. The unit is working as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Round Rock, TX 78681
David S
Job Details: 06/02/2021
"Arrived on site for ice machine not producing ice. I inspected the unit and work area. I put the unit into diagnostics and found the recirculating pump was registering to be full when it was empty. I replaced the pump and retested the unit. I found the water barely coming in. I removed the water filter and found it to be the same. I replaced the water valve and tested the water pressure to the unit, the pressure is good. I installed the valve and retested the unit. It is now working as designed. Job complete no water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Austin, TX 78752
Matthew
Job Details: 06/02/2021
Arrived onsite to replace previously diagnosed parts. Replaced block assembly. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78745
Leonardo
Job Details: 06/02/2021
Arrived on site to test unit for unit giving error code. Found door key not hitting switch holders correctly. Secured switch holders test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78745
Kevin
Job Details: 06/02/2021
"Arrived on site and inspected dryer and found door latch has fallen into door, reinstalled latch and it is working properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS02
Near Austin, TX 78732
Robert
Job Details: 06/02/2021
Arrived on job for complaints of not cooling. Found the evaporator almost no frost took pictures.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/02/2021
"Arrived on site to replace dog ears on agitator, after replacing, unit tested good. ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXTQ00
Near Austin, TX 78729
David Z
Job Details: 06/02/2021
"Arrived on site to diagnose refrigerator that was leaking water in RC and ice in freezer. Inspected freezer compartment and found the floor had ice due to failure to drain. I checked the drain and found it was clogged with what looked like a paint flake from the evap cover. Melted down ice and cleaned drain and debris. Verified unit is draining correctly. The drip tray / housing is starting to rust, along with bottom of evap cover due to age.
We serviced a
FRIGIDAIRE VENTHOOD
Model PL30WC51EC
Near Jonestown, TX 78645
Tommy
Job Details: 06/02/2021
Arrived onsite for vent hood not operating after power outage. Found unit receiving voltage from outlet. Followed it to unit control. Found control was burnt out due to power outage in storm surging it.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Leander, TX 78641
Kayman
Job Details: 06/02/2021
Arrived onsite for washer not operating. Upon arrival I found the unit in a automatic drain out sequence when powered on. I let the drain out complete. There were no error codes stored in the units control. I ran auto and manual diagnostics tests and I could not recreate an issue. I blew out the pressure hose and inspected but all checked good. I replaced the control and advised the customer to monitor and let us know if any issues arise. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 06/02/2021
"Arrived on site for Dryer WGD8127LC0 Control panel Has power, but not heating and just buzzes intermittently. Placed in diagnostics and no error codes came on. Tested hi limit, thermostat, and fuse. All tested good. Tested the unit and had the ignitor working. Broke the circuit on the flame sensor when the ignitor was hot and still didn't get gas. All coils and ignitor showing correct resistance. Verified gas at the rear of the dryer. Replacing valve. Recommended customer purchase adjustable clamps to secure the vent hose to dryer connection and dryer connection at wall to ensure vent hose seals properly. ; ordrng 1 WPW10118347 (Gas Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 06/02/2021
"Arrived on site and inspected refrigerator and found both sections are room temperature, removed rear panel and found compressor is running sent a short video to LM, a sealed system repair will need to be done on this refrigerator. Fresh food door is also dented and will need to be ordered.; ordrng 1 LW10912110 (Ff door) and 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W10143759 (Dye drier) and 1 Wpsav-4 (Stub)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Kyle, TX 78640
Andrew
Job Details: 06/02/2021
"Arrived on site to test unit for loud jet engine sound. Found gearcase leaking causing noise. Quoted customer for gearcase, clutch and slider.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Austin, TX 78741
Jacob
Job Details: 06/02/2021
Arrived onsite for unit not latching properly. Looked at the latch and saw it was stuck. Replaced latch. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/02/2021
"Arrived on site for 'PO' ERROR KEEPS POPPING UP ON THE UNIT AND DOESNT SEEM TO COOL PROPERLY--THE UNIT DOESNT SEEM TO RU. Found both FC and RC evap covers frozen over. Ran tests 1,2, and 77. All tested good. Removed drain tube to ensure it wasnt clogged. Looked good. Placed in short defrost and I could hear the water and ice sizzling on the heater. Removed FC evap cover and found heavy ice built up over fan motor and coils. new UI (W11387384)evaporator fan (W11109595) . ; ordrng 1 W11387384 (UI Control) and 1 W11109595 (Evap Fan)"
We serviced a
GE WASHER
Model GFWR2705H1MC
Near Buda, TX 78610
Andrew
Job Details: 06/02/2021
"Arrived on site to test unit for not starting/completing cycles. Found water in tub, drain pump trying to engage but seized. Removed filter and found completely clogged with face mask, water bottle lid, guitar picks etc.. Engaged drain motor but motor is damaged. Needing new drain pump to fix issue. Office to reschedule.; ordrng 1 WH23X10051 (pump drain)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/02/2021
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/02/2021
Arrived on site for dryer making abnormal noises. Inspected unit and work area. Verified noise. Disassembled unit and found left guide wheel bearing failed. Removed failed guide wheel and installed new. Assembled unit and tested operation. All tested good. Spoke with customer on service performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF02
Near Lampasas, TX 76550
Al
Job Details: 06/02/2021
"Arrived on site and inspected French door refrigerator ice maker issues.Customer advised the ice maker sounds as if its making ice, but when he checks, there only a few cubes in the container.I confirmed the complaint and found the water fill chute and the fill tube were both clogged with ice blockage.I used my steamer to melt the fill tube and removed and replaced the ice maker.Unit filed and was harvesting at the completion of the repair.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Hutto, TX 78634
Wesley
Job Details: 06/02/2021
Arrived onsite and replaced door to repair uni frost issue. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Copperas Cove, TX 76522
Al
Job Details: 06/02/2021
"Arrived on site and inspected Cabrio washer with F51 code. Locked RPS . The tub wouldnt spin freely. Unit will req rotor, stator, filter, shaft tub assembly to complete repair. It is my opinion the units needed repair isnt cost effective to repair. ; ordrng 1 W10381078 (Shaft assembly tub and bearing) and 1 WPW10419333 (Stator) and 1 W10222008 (Filter)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Round Rock, TX 78664
David S
Job Details: 06/02/2021
Arrived on site for dry lid being lose and rattling. I inspected the unit and work area. I removed the lid and found the clip on the cabinet has come lose. The spot weld has broken. I secured the clip back on to the cabinet. I inspected the lid and found where the clip goes in it has broken due to the clip breaking off the cabinet. I am ordering the kid to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 WPW10260246 (Top)
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Austin, TX 78750
David Z
Job Details: 06/02/2021
"Arrived on site to diagnose dishwasher leaking. Customer found water damage to other side of wall. Ran unit and verified that the unit is leaking from the diverter when running. Ordered sump assy. Office to schedule when part arrives. ; ordrng 1 W11230103 (Sump and motor assy)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Leander, TX 78641
Kayman
Job Details: 06/02/2021
Arrived onsite to install previously diagnosed parts. I inspected the flue and could not find any flaws or damage or any difference in the ones already on the unit so I did not replace. I found the customer has foil grease catchers installed which as per previous conversations with techline can cause heat to deflect or concentrate in certain areas. I again advised that the foil grease catchers cant be used on this unit. I replaced the control membrane and panel. I reassembled and made sure the back panel was sitting correctly over the flue. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Austin, TX 78733
Luis
Job Details: 06/02/2021
Arrived on site for ice issue. Found some sections of slab really thin and other sections thick. Unit passed all diagnostic called tech support removed base cover found condenser coil covered with debris cleaned condenser coil per tech support clogged condenser will cause this issue.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Spicewood, TX 78669
Leonardo
Job Details: 06/02/2021
Arrived on site to test unit for damaged vent. Found damaged vent will need to order new vent office to reschedule. ; ordrng 1 WPW10351279 (Oven vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near San Marcos, TX 78666
Andrew
Job Details: 06/02/2021
"Arrived on site to replace icemaker from previous diagnosis. Verified icemaker not responding to diagnostics. Replaced ice maker, tested unit, unit works good. Icemaker responding as designed. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78749
Luis
Job Details: 06/02/2021
"Arrived on sote for no lights. Diagnosed a defective freezer led module,replaced freezer led module powered unit on all leds working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Austin, TX 78738
Luis
Job Details: 06/02/2021
"Arrived on site for no ice and freezer not freezing. Checked evaporators no dye found,checked pressures in test 4,fresh food pressure +12 on low and 175 on high,freezer side 0 and 195 checked temperature in freezer reading 23? called tech support per tech support need to replace 3 way valve,filter drier and section line tubing that has check valves. Ordering parts. Sr#7730897503; ordrng 1 W10666068 (Tube) and 1 WPW10443217 (Valve) and 1 WPW10626970 (Suction line)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78759
Scott
Job Details: 06/02/2021
"Arrived on site for door damage and bin tray not setting properly . Ordering door fresh food , left and right bin rails , cover . Customer was having issues with freezer door closing . Readjusted hinge and harness . Call to set return ; ordrng 1 W10257466 (RIGHTNRAIL) and 1 W10257467 (LEFT RAIL) and 1 W10362173 and 1 W11395841 (FRESH DOOR SS)"
We serviced a
WHIRLPOOL OVEN
Model GBS307PDS1
Near Austin, TX 78738
Leonardo
Job Details: 06/02/2021
Arrived on site to test unit for door not closing. Found damaged hinges replaced both hinges test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Pflugerville, TX 78660
Wesley
Job Details: 06/02/2021
Arrived onsite and replaced adjusters to repair. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78735
Kevin
Job Details: 06/02/2021
"Arrived on site Inspected Washer in Found saved error codes F5E3, F5E1, F0E3, F3E2, Ran all functions in manual diagnostic and everything checks good. Water valve on the wall at source is leaking very badly and resident cannot do laundry with both valves on."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ1
Near Kyle, TX 78640
Leonardo
Job Details: 06/02/2021
Arrived on site to test unit for blown fuse. Found blown fuse and bad switch. Replaced filter board and switches test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Manor, TX 78653
Matthew
Job Details: 06/02/2021
"Arrived onsite for microwave catching fire. Upon arrival inspected unit. Found diode exploded and burned wires for high voltage transformer and capacitor. If repaired, recommended replacing magnetron, capacitor, diode and transformer. Called safety team for documentation. . Job complete"
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Austin, TX 78703
Jacob
Job Details: 06/02/2021
Arrived onsite for fin inside the drum was loose. Opened up the unit and was able to tighten the screws all fins. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Austin, TX 78741
Jacob
Job Details: 06/02/2021
"Arrived onsite for unit not cooling/freezing. Looked at the unit and the unit was unplugged. Plugged unit back in. Tested ohms on the compressor, was not getting steady ohms reading on the bottom prongs, it was reading OL. Compressor needs to be replaced. Ordered parts. Needs authorization. Office to reschedule ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 W11092625 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/02/2021
"Arrived on site to install previous diagnosed part. Removed failed harness and installed new. Measured resistance on heater and 28 ohms, within range. Per diagnostics mode and tested ice maker operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Matthew
Job Details: 06/02/2021
Arrived onsite to replace previously diagnosed parts. Replaced console. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78704
Jacob
Job Details: 06/02/2021
"Arrived onsite for unit not spinning out the clothes properly. Looked under the unit and saw that the gear case, actuator, cam, and belt were all correct. Put unit in diagnostics for any error codes and nothing saved. Put unit in automatic diagnostics run. Unit made it all the way through with no issues. Called tech line. Tech line advised that cottons like towels or jeans will hold more water and the unit will only spin out so much water, if you can ring water out of the clothes or the clothes are still dripping when pulled out then we may have issues, but no issues found with the unit and did not recommend any parts changed at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78665
Wesley
Job Details: 06/02/2021
"Arrived onsite and found unit operating as designed with no error codes, tested all functions without breaker tripping, Advised electrical should be inspected for a weak breaker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Manor, TX 78653
Matthew
Job Details: 06/02/2021
"Arrived onsite for refrigerator not cooling. Upon inspection found not cooling in FC or RC. Fans are running. Inspected compressor compartment and found compressor running HOT and well as lines. Unit has sealed system issue. Need to order compressor, evaporators, valve, dryer and lokring. Office to reschedule. Will need 2 hr and AUTHO.; ordrng 1 2HR (2HR) and 1 LOKRING (LOKRING ) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11087200 (invrtr-box) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator FC)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/02/2021
Arrived on site to diagnose an ice machine that is not turning on. Found pump power cord damaged and replaced pump. All is working properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78759
Scott
Job Details: 06/02/2021
"Arrived on site for fridge not making ice . Found reshaped food evap covered in ice . Also found right side door seal not shaping properly .ordering evap cover ,and gasket . No water leaks detected at time of service. Call to set return ; ordrng 1 W10917313 (DOOR GASKET ) and 1 W11167902 (EVAP COVER )"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78731
Kevin
Job Details: 06/02/2021
"Arrived on site and inspected washer and dryer are stacked. Set washer into a diagnostic cycle and found very little flow when hot water is activated, moved washer forward to access connections and removed water connection and found water line is blocked with calcium/sediment took pictures. Hot water valve will not completely turn off at source Waterline is constantly running. Flushed waterline and cleaned screen on hot water valve and after reassembling water pressure is good. Recommended to homeowner that water from source/hot water heater be inspected for calcium buildup and a plumber will be needed to replace the hot water valve at minimum, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78717
Justin
Job Details: 06/02/2021
(MM) Arrived on site to install previously diagnosed parts. After inspecting the unit I observed that the actuator was no longer making contact with the cam resulting in no agitation. Removed and replaced actuator with new style actuator as per service pointer W11531483. Placed the unit in diagnostics mode and ran test cycle. Unit now functioning as designed. No leaks observed at time of service. Call Complete
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near San Marcos, TX 78666
Andrew
Job Details: 06/02/2021
"Arrived on site to test unit for lid latch not engaging. Attempted to run diagnostics and found control not responding well. Replaced latch and control, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Johnson City, TX 78636
Brandon
Job Details: 06/02/2021
"Arrived on site for customer complaint of unit not powering on, found failed external drain pump, I replaced pump, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Georgetown, TX 78628
Lou
Job Details: 06/02/2021
"Arrived on site to inspect refrigerator no lights working, dispenser not working and ice forming on the bottom of the freezer. Upon further inspection, I found the lights in the RC section no working. I inspected the left deli door/control and found the control reservoir clear. I removed the left drawer and inspected the deli harness and found the black wire broken. Using a harness from a previous job (W11170612), I removed and replaced the harness and reassembled the unit and tested. Deli control is operating as designed and all lights and water dispenser are functioning properly. I found that both deli drawer door gaskets are badly torn. In order to keep from damaging the doors even more, both doors will need to be replaced. I pulled the unit from its space and removed the back panel to inspect the drain tube. I found it clogged and cleaned it out. I re-installed the drain tube and sealed the gap with silicone. Cleared the ice from the FC section and reassembled the FC section. Retested the unit and it is operating as designed. I am ordering both deli drawer doors w/gaskets and CNOTE-AUTHORIZATION. Office to schedule return service.; ordrng 1 W10815669 (Left deli door w/gasket SS) and 1 W10815678 (Right pantry door w/gasket SS) and 1 CNOTE (AUTHORIZATION)"
We serviced a
GE REFRIGERATOR
Model ZFSB23DRFSS
Near Austin, TX 78746
Luis
Job Details: 06/02/2021
Arrived on site for not dispensing water. Tested dispenser no water,removed line connection at hinge tested water dispenser good flow to hinge diagnosed frozen water line in door due to insulation void will need a new door door ; ordrng 1 WR78X11746 (Fzr door)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Austin, TX 78734
Robert
Job Details: 06/02/2021
Arrived on job for complaints of no ice. Found icemaker pause halfway through harvest. Replaced icemaker and ran test 120. It passed. If problem continues recommend replacement of control.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78703
Jacob
Job Details: 06/02/2021
Arrived for the left side adjuster had broken. Was able to replaced left side adjuster only. No issues at this time. Job complete
We serviced a
GE REFRIGERATOR
Model GSS25JSRFSS
Near San Marcos, TX 78666
Andrew
Job Details: 06/02/2021
"Arrived on site to test unit for not cooling. Found FC evap frosted over. Evap motor working. Found heater burned and melted left side connection. Removed burnt wiring on blue wire and installed a new connection. Replaced heater, tested unit, unit works good. Advised customer to allow evap to thaw by leaving doors open and unit disconnected. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 06/02/2021
"Arrived on site for Buttons are stuck on hood vent. Found high, medium, and off buttons were sticking when pressed. Accessed mounting screws to control and found both screws were not tightened down completely. Once mounting screws were tightened the buttons popped in and out as designed. As a precaution I removed the control first to ensure the springs were not damaged. Springs were good and functioning as designed. Job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Marble Falls, TX 78654
Cliff
Job Details: 06/02/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in rc evaporator. Compressor, evaporator, and drier will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10143759 (Drier) and 1 TJ90SF8404 (Stub)"