Near Cedar Park, TX 78613
Wesley
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite and found compressor running but no frost pattern and an amp draw of .3 amps. Ordering compressor and dryer to repair inefficient/leak. Office to reschedule. Unit not occupied. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Near Lakeway, TX 78734
Kevin
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site and inspected refrigerator and found customer is experiencing water dripping from dispenser. Reset all water line connections and ran a cup of water through dispenser. Disconnected water line at top of left fresh food door and water ran out remaining in line. Resetting connection may have corrected issue. If not order wpw10511930, WPW10271540, W4373559, WP2300868 , W11227371, techline SR 7727931903"
Near Manchaca, TX 78652
Leonardo
Job Details: 05/29/2020
OVEN WHIRLPOOL WFG505M0BS3
Near Austin, TX 78732
David
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to install previously diagnosed parts. Installed new recirc pump and retested. Unit is now pumping water, but feels like it’s taking an extra long time to fill. Advised customer to watch it, but it is now filling and running as designed. Call complete."
Near Temple, TX 76504
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL ED5VHGXMQ10 "Arrived on site for refrigerator that won’t dispense ice. Inspected unit and work area. Tested unit and found no voltage going to the motor. Removed front cover and found bracket and spacer broken and it m asking contact with the dispenser switch.; ordrng 1 WP2180226 (bracket) and 1 WP625834 (spacer)"
Near Austin, TX 78752
Jacob
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for unit freezer handle having scratches. Looked at handles. Saw scratches. Replaced handle. No issues at this time. Job complete
Near Austin, TX 78725
Jacob
Job Details: 05/29/2020
WASHER AMANA NTW4516FW3 "Arrived onsite for unit making noise. Tested unit. Unit just made humming noise from the drain motor. F2E1, F8E1, F3E1, F1E1. Cleared codes. Tested unit. Replaced control board for a stuck key error, also Found that drain was still leaking water as the unit was filling up. Found that the drain was sitting on the ground causing a siphon and water not staying inside the unit. Let customer know that drain hose has to be 39in from the ground to the wall and only to put the drain hose only 6 in inside standpipe. No leaks at this time. Job complete"
Near New Braunfels, TX 78133
Noah D
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to inspect fridge for not making ice, upon inspection and speaking to tech line, found the new installed icemaker getting 12v and not moving, will need to reorder icemaker. Office to reschedule ; ordrng 1 w11099789 (ICEMAKER )"
Near Austin, TX 78701
Eman J.
Job Details: 05/29/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for washer leaking. Ran diagnostics no leaks found. Ran unit in a quick wash found leak from dispenser. Requesting two man to help remove dryer.
Near Austin, TX 78750
Scott
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site for fridge making a loud rattling noise when on . Took cover off evap fan and found a soy sauce packet had some how gotten on top of fan blade . Removed packet . Ran full diagnostics as well as checked for any damage to fan blade and motor . All is checking normal. No water leaks detected at time of service . Job complete ."
Near Hays, TX 78610
Jacob
Job Details: 05/29/2020
RANGE AMANA AGR5330BAS3 Arrived onsite for unit smelling of gas. Tested unit. Unit test good. Used leak detector on valve and orifice’s of the unit. Could not find any leaks at this time. Job complete
Near Temple, TX 76502
Al
Job Details: 05/29/2020
DRYER MAYTAG MED6630HW1 Arrived to inspect squeaking noise from dryer.Confirmed the complaint and removed and replaced the repair kit.Reassembled and unit tested without any squeaking noises.Job complete
Near Moody, TX 76557
Jonathan
Job Details: 05/29/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for dishwasher that’s not washing dishes. Inspected unit and work area. Place unit and service diagnostics and found a F4 E3 (wash motor not running) error code. Replaced motor assembly and tested unit. Unit ran as designed. No water leaks were present in all waterlines were dry. Call complete
Near Austin, TX 78749
Kevin
Job Details: 05/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found connector to drain pump is loose after correcting found normal/regular cycle is set to no spin, all other cycles have a correct spin setting selected. Recommended that customer observe setting before beginning each cycle to ensure it is set properly, job complete"
Near Killeen, TX 76549
Al
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to install previously ordered part.Unboxed the control and it was not the part intended.Called SR to confirm the part needed is W10892389 Ordering the micro computer.Office to reschedule with the customer due to her work schedule.Needs more work ; ordrng 1 W10892389 (MICRO COMPUTER - CONTROL PANEL)
Near Austin, TX 78730
David
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose refrigerator not cooling in the RC. Performed diagnostic and temp checks. Found RC at 60 degreees, and Evap frosted over. Tested fans and could not hear RC fan coming on. Removed Evap cover and found cracks in scroll styrofoam. Tested forced defrost and could hear defrost heater coming on. Defrosted Evap. Replacing UI control to resolve the issue with no defrost, and replaced fan scroll due to broken scroll housing. Retested and unit is defrosting and fan is working as designed. Call complete."
Near Austin, TX 78729
Scott
Job Details: 05/29/2020
WASHER MAYTAG MVWB765FC2 Arrived on site to replace control and console . Ran quick diagnostics found latch not engaging . Will need latch . Please call to set return . ; ordrng 1 W10861642 (latch)
Near Lakeway, TX 78734
Brandon
Job Details: 05/29/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of loud pulsating noise, found faulty control, inverter and fan motor. I replaced all parts, unit tested good."
Near Austin, TX 78731
David
Job Details: 05/29/2020
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to install previously diagnosed parts to resolve bad digit on lcd display board. Installed new UI control piece for clock and retested. All is working as designed at this time. Call complete.
Near Manor, TX 78653
Andy
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker will not cycle. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W10884390 (icemaker)
Near , TX 78602
Andy
Job Details: 05/29/2020
DRYER WHIRLPOOL WED49STBW1 Arrived on site for dryer not heating. Tested and inspected unit and issue with cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Bastrop, TX 78602
Andy
Job Details: 05/29/2020
COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed parts and to test carbon monoxide levels. Upon arrival found tester is incorrect, was sent with refrigerator gauges. Ordering parts research for carbon monoxide detector. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/carbon monoxide detector)"
Near Austin, TX 78717
Scott
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW2 "Arrived on site for wet clothes at end of cycle . Ran diagnostics , got not getting up to rpm speed . Unit made ratcheting sounds during agitating sound sometimes . Ordering gear case ,washplate ,hub, cam , and actuator . No water leaks detected at time of service. Please call to set return; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Near Georgetown, TX 78633
Cliff
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator with a water filter that will not release. Removed filter from unit and installed bypass as homeowner has whole house water filter and did not wish to keep purchasing water filters. No further repairs are needed and no leaks were found at time of service.
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived onsite and found icemaker to have been left off by the last repair technician according to description from customer. Also found freezer not sealing well. Repaired by heat treating gasket.
Near Austin, TX 78754
Eman J.
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for refrigerator with hole in back from ss leak. Customer is correct there is a rusty hole in back of refrigerator from ss leak.
Near Georgetown, TX 78626
Cliff
Job Details: 05/29/2020
REFRIGERATOR MAYTAG PBF2555HEW Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested unit and found no mechanical failures at this time and all checks good through diagnostics. Did advise homeowner that items packed too tightly against the rear wall of the refrigerator will prevent airflow and cause items to freeze. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78738
Kevin
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KSBP25FKSS00 Arrived on site and found right hand side door is leaning into left-hand side door. Removed top hinge and reset door location and it is now straight and no longer touching left-hand side door. Refrigerator is 18 years old and mounting points into cabinet may be failing.Job complete
Near Georgetown, TX 78628
Cliff
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KBLC36FKS02 "Arrived on site to install filter dryer for refrigerator. Installed dryer, pulled vacuum, and charged unit. Found all is functioning properly at this time. Water was turned off the refrigerator per homeowners request."
Near Cedar Park, TX 78613
David
Job Details: 05/29/2020
DISHWASHER BOSCH SHX45P05UC/64 Arrived on site to install previously diagnosed parts to resolve upper spray arm broken off issue. Installed new upper spray arm and retested. All is now working as designed. Call complete.
Near Martindale, TX 78655
Luis
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 "Arrived on site for water leaking found crack in waterline to to icemaker,replaced water line to icemakerused 1 W11415785 (TUBE) from stock"
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
DISHWASHER KITCHENAID KDTE104ESS4
Near Hutto, TX 78634
Andy
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install previously diagnosed pressure reducer kit. Found did not have correct kit. Tested and inspected unit and found failed water filter housing and double water valve. Removed failed parts and replaced with new. Tested unit with little improvement. Ordering parts research for water pressure regulator kit. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )
Near Bertram, TX 78605
James
Job Details: 05/29/2020
WASHER MAYTAG MVWC555DW1 Arrived on site and tested operation. Found drain pump humms then stars. Inspected for obstructions and found non. Motor has failed on pump. Installed new pump and tested operation. Unit tests good and all water connections dry at time of service. Job complete
Near Austin, TX 78717
Scott
Job Details: 05/29/2020
RANGE KITCHENAID KFDC506JSS00 Arrived on site .replaced panel . All checked normal . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78741
Jacob
Job Details: 05/29/2020
WASHER WHIRLPOOL MHW6630HW0
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2020
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on job for complaints of drawer not working properly. Found the left side freezer drawer not sliding smoothly. Removed and reset. Now working properly if problem continues recommend replacement of WPW10235367. No leaks detected at time of service.
Near Temple, TX 76502
Al
Job Details: 05/29/2020
WASHER MAYTAG MVWB835DW1 "Arrived to inspect washer not cycling properly after another company from Waco replaced the tub.Ran diagnostics test mode and found UI stuck and unbalanced load errors.Learned the errors, calibrated the unit and unit tested as designed.Job complete"
Near Austin, TX 78746
Luis
Job Details: 05/29/2020
REFRIGERATOR THERMADOR T36BT920NS/07 "Arrived on site for unit not entering defrost in fresh food compartment. Powered unit off,replaced main control,powered unit on u it ran through a flash sequence and powered on. Advised customer to defrost unit to removed excessive ice build up on fresh food evaporator"
Near Austin, TX 78738
Kevin
Job Details: 05/29/2020
WASHER LG Wm8000HVA "Arrived on site and found customer has a small load of clothes inside of washer and says washer makes noise at the Beginning of the spin and levels out as it gets up to speed. Set washer into a diagnostic cycle and took a video of the washer spinning with this amount of clothes and it is very noisy, send video to KB/AHS. took a picture of clothing. Removed top panel and rear panel and found springs are intact, shocks are intact, nothing is damaged or missing. Removed clothing from washer and ran spin cycle again and noise has stopped. Sent another video to KB/AHS. Discussed unbalanced load with customer and they said it happens with every load,
Near Austin, TX 78739
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for ice issues. Found ice cubes stuck in large clump,removed bin found damaged ice bin and warped icemaker diagnosed unit will need a new icemaker and bin. ; ordrng 1 NEEDAUTHO (NEED AUTHO) and 1 W10908391 (ICEMAKER) and 1 W10910401 (ICE CONTAINER )"
Near Austin, TX 78748
Leonardo
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for no water. Found unit not getting water due to valve. Replaced valve test unit for leaks no leaks present unit getting water unit washing correctly job complete
Near Bastrop, TX 78602
Andy
Job Details: 05/29/2020
MICROWAVE GE n/a "Arrived on site for in wall microwave table turning, cannot open and not operating. Upon arrival found cannot get door open. Unit seems to need door latch, switches and control. Attempted to take trim off but found that it is attached from inside and that door needs to be opened to remove screws. Called and spoke with CS. Attempted to get door unlocked with no success. Due to not being able to get access nothing can be done at this time to repair."
Near Austin, TX 78723
Jacob
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite to replace parts. Upon changing parts. Found that the fan motor connector was not making good connection. Pushed connector wire in further to make better contact. Tested unit. Fan motor not turning on during use. Replaced the control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for dishwasher not filling. I inspected the unit and work area. I found fault codes for float switch error and long drain. I inspected the float switch and found it operating as designed. I inspected the filter and found it clogged with calcium build up. I removed the drain pump and inlet valve and found no debris or restrictions in both. I ran the unit through a test cycle. The unit filled as designed, and operated as designed. Advised customer clean the filter once a month and run some calcium cleaner through once a month. ob complete. No water leaks detected."
Near Killeen, TX 76543
Al
Job Details: 05/29/2020
DISHWASHER BOSCH SHE4AP06UC05 Arrived to install previously ordered parts.Removed and replaced the door lock and control panel.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of lights not working in both sections, found failed modules, I replaced modules, unit tested good."
Near Austin, TX 78746
Luis
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for not dispensing cubed ice. Removed bin,tested solenoid,solenoid working correctly,raising for cubed and staying for crushed,diagnosed a defective leaver on bin,replaced ice bin,tested ice dispenser unit working as designed."
Near Austin, TX 78731
David
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to diagnose refrigerator that had issues with water line connection. Performed diagnosis and found connections were actually done correctly, but unit not getting water. Tested icemaker and valve and both checked good. Found water tap going to unit was shut off. Opened tap and had no water coming out, so water source is no good. Advised customer to contact a plumber to resolve water source issue. Call complete."
Near Burnet, TX 78611
James
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site and tested operation. Found external pump cycling properly. Found condenser fan motor has failed. Unit will need new condenser fan assembly to repair ; ordrng 1 W10124096 (fan,motor)"
Near Lakeway, TX 78734
Kevin
Job Details: 05/29/2020
ICE MACHINE WHIRLPOOL KUIX535HPS "Arrived on site and inspected ice machine and found customer has had it on for 24 hours, and ice production is good. Took pictures. Ice machine is operating normally, job complete"
Near Belton, TX 76513
Jonathan
Job Details: 05/29/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced door and found cracked trim on top of new door where hinge meets the door. Will need to re-order door and office will need to contact customer when parts are made available. ; ordrng 1 W10746789 (dor-fmd)
Near New Braunfels, TX 78132
Richard
Job Details: 05/29/2020
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived onsite for the freezer not cooling. During testing found that the temperature is staying at 32 degrees and EVAP frost pattern is not good. Will need a sealed system repair. Complete
Near Austin, TX 78728
Paul
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for oven not heating. I inspected the unit and work area. I found bake, broil and the oven light won’t come on. I tested voltage to the control and was showing 124v. I replaced the control and tested the unit. Bake broil and the oven light all come on. I tested the burners and all 4 burners ignite. Unit is operating as designed. Job complete."
Near Leander, TX 78641
Lou
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previously diagnosed and ordered part. Due to the RC evap drip pan being warped in the middle, I removed and replaced the drip pan, relocated the evap thermistor and secured it with foil tape and a ziptie and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Scott
Job Details: 05/29/2020
DRYER WHIRLPOOL WED4815EW1
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found console issues. Replaced console. Unit is now operating as designed.
Near Austin, TX 78754
Eman J.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT318FMDW05 "Arrived onsite to install previous diagnosed parts. Installed gasket, works as designed. Customer said that his ice maker is making ice with a bad taste. I tested the customer water line from the wall. Removed from refrigerator valve, added water in a cup from the water line. Found shavings inside water line. Advised customer to get a new water line. Job complete."
Near Leander, TX 78641
Lou
Job Details: 05/29/2020
DRYER MAYTAG MGD5500FW0 "Arrived on site to inspect dryer noises. Upon further inspection, I found the unit is a stacked unit with the washer. I tested the unit and when the burner came on the unit warmed up, it began to make a loud screeching noise. I disassembled the unit and found the rollers (4) and the tension pulley all had a large amount of lint debris on them. I found the tension pulley roller was seized due to the large amount of lint debris and was the source of the loud screeching noise as it would not roll. for the dryer repair kit (4-rollers, tension pulley roller & drive belt)I removed and replaced the (4) rollers, tension pulley roller, and drive belt and cleaned the lint from the unit. Reassembled the unit and tested. Unit is operating as designed. No gas leaks detected during service & no lint observed at the end of service. Job completed.
Near Bertram, TX 78605
James
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and tested operation. Found error for humidity sensor. Ohmed sensor and found to be out of range causing cooking issues on sensor cooking cycles. ; ordrng 1 W10833858 (sensor)
Near Austin, TX 78750
Scott
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW8900BC0 Arrived on site for washer flashing UL error . Ran diagnostics no error codes . Did find suspension weak on back shocks. Replaced shocks ran test wash all checks normal . No water leaks detected at time of service.job complete .
Near Mustang Ridge, TX 78610
Richard
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite for the washer making a noise. Replaced gear case, actuator, cam, belt. And the issue has not be resolved. Need to replace spin basket. Ordering parts. Office to reschedule. ; ordrng 1 W11172199 (basket)"
Near New Braunfels, TX 78130
Noah D
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to install door for frosting issues. Installed door and moved over all hardware. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 05/29/2020
MICROWAVE GE JVM3160RF4SS "Arrived on site to install door and switch holder, installed both and found door dented and switch holder fixed a part of the issue but did not heat, will need to call GE Techline after team meeting(per GE). Office to reschedule ; saved tckt"
Near Austin, TX 78746
Leonardo
Job Details: 05/29/2020
COOKTOP WHIRLPOOL KECD866RSS05 Arrived on site to replace LF switch. Replaced switch and found center of burne rnot working. job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of unit not cooling properly in both sections, found sealed system leak. Ordering compressor, evaporator, filter drier, for SS tech to locate leak and repair unit. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 WPW10143759 (dryer) and 1 WR85X223 (evaporator) and 1 WR87X20798 (aasm hi side)"
Near Spicewood, TX 78669
Brandon
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUIS155HLS2 "Arrived on site for customer complaint of unit not working and mold inside of tubes. Found failed water valve, ordering valve.; ordrng 1 CNOTE (OFFICE TO SCHEDULE WITH 258771) and 1 W10801996 (valve) and 1 W10863947 (tube) and 1 WP2185626 (hose)"
Near Wimberley, TX 78676
Robert
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job to replace freezer door. After replacement test operation and seal. No leaks detected at time of service.
Near Killeen, TX 76542
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced wire harness, start device, and capacitor. Tested unit and unit still would not come on. Tested windings on compressor and found run winding having resistance but start winding being open..; saved tckt"
Near Pflugerville, TX 78660
Eman J.
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for dishwasher giving of odors. Tested system found that the garbage disposal hose was angled down letting the water back into dishwasher slowly. Reworked hose. Everything works as designed. Job complete.
Near Marion, TX 78124
Noah D
Job Details: 05/29/2020
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to install parts for microwave beeping and lights not turning on, installed console and spacer to fix beeping, the Switch board given was the incorrect board, will need the actual control board. Ordering correct. Office to reschedule.; ordrng 1 W10143983 (SWITCH BOARD )"
Near Lorena, TX 76655
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Install data logger and replaced user interface in case if there are temperature issues. Office will need to follow up with customer for reschedule date to pick up data logger.; O-emld tckt
Near Cedar Park, TX 78613
Wesley
Job Details: 05/29/2020
WASHER MAYTAG MVWB765FW1 Arrived onsite and found valve failed causing problems with operation. Replaced housing to correct. Unit is now operating as designed.
Near Austin, TX 78744
Leonardo
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on site to test unit for unit flickering. Test unit and found 3 way switch was burned out. Replaced switch test unit and unit test good. Also found door not closing correctly and found unit hanging on right side due to cabinet where unit screws from is caving in. Showed customer the cabinet and cabinet needs to be repaired.
Near New Braunfels, TX 78130
Richard
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher with an orange substance like film . Upon inspection found that the dishwasher is totally covered in an orange like substance. Stated to customer that this is not a dishwasher malfunction. The water looked clear going in the dishwasher. Advise customer to clean the dishwasher really well and to run a cycle without dishes and monitor the out come. Called tech line and documented the situation. Sr # 7727934184. Complete
Near Cedar Creek, TX 78612
Andy
Job Details: 05/29/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed rotor and stator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 05/29/2020
ICE MACHINE WHIRLPOOL KUIX535HPS Arrived on site to replace previously ordered parts for ice machine. Circulation pump is receiving 12 volts and motor windings are not good. Drain pump is also receiving voltage. Both pumps will need to be replaced to complete repairs. ordrng 1 W11325175 (PUMP) and 1 WPW10489125 (pump)
Near New Braunfels, TX 78132
Richard
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found no error codes for the system or ice maker. Ice maker tested fine. Checked temperatures I got 20 degrees in freezer and 43 degrees in refrigerator. Frost pattern is not there. Checked compressor and it’s really hot to touch and it does not sound right. Will need a sealed system repair. ; ordrng 1 ACCESS (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W11087200 (invrtr-box) and 1 WPW10143759 (dryer)
Near New Braunfels, TX 78132
Richard
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator filter hard to remove. During testing found that the filter was really hard to remove. Had to use channel locks pliers. Found that there was a piece of tin foil stuck on the filter causing it to bind up during removal. Replaced filter with customer provided filter and tested good. No leaks present. Complete.
Near New Braunfels, TX 78130
Richard
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived onsite for the dishwasher not working. Ran diagnostics and found that the sump and pump motor is not working. Will need to replace sump and pump. Complete
Near Round Rock, TX 78665
Andy
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher no loop in drain line and door not closing properly. Tested and inspected unit and found issue with door strike. Removed failed part and replaced with new from service stock. Added loop in drain line hose. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 05/29/2020
COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting, upon inspection found the let two burners not igniting or clicking, no gas was let out, ordering igniter switches and igniters. Office to reschedule ; ordrng 2 00617161 (IGNITER )s and 2 00629722 (IGNITER SWITCH )s"
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for no lights in the fridge. I spoke with customer and found the freezer light and the top 3 lights in the fridge are not working I will need the freezer light to repair. Customer also stated that there is still frost build up in the freezer from when we installed a new rail for the door. I found service pointer W10842568 that states to order adapter W10864518 for frost build up. I am ordering the freezer light W10695459, and the adapter to finish repair. ; ordrng 1 W10695459 (module) and 1 W10864518 (adapter)"
Near Georgetown, TX 78628
David S
Job Details: 05/29/2020
COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site for burners being stuck on and not adjusting. I spoke with customer and found out the right front burner is turning on but you can’t adjust the heat to it, and the left rear burner is doing the same thing. I will need the right front infinity switch WPW10244639, and the left rear infinity switch w0871720 to complete the repair.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2020
FREEZER MAYTAG MZF34X16DW00 Arrived on job for complaints of warm temperature. Found ice on back wall. Ran diagnostics and found heater working.After replacement test operation. Fan and compressor running.
Near Austin, TX 78744
Leonardo
Job Details: 05/29/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for gas smell. Found tubings twisted and broken. Will order new tubings W11028738 LF W11050487 RF W11162117 LR and W11167099 RR rescheduled for Thursday 6/4; ordrng 1 W11028738 (LEFT FRONT ORIFICE HOLDER ) and 1 W11050487 (RIGHT FRONT TUBING ) and 1 W11162117 (LEFT REAR TUBING ) and 1 W11167099 (RIGHT REAR TUBING )
Near Austin, TX 78746
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KBFC42FTS07 "Arrived on site for water leaking. Customer had company come out and shirt off water to unit,found freezer door gasket not sealing,adjusted door gasket sealing correctly,removed water line from housing to valve found cracked water line ordering a new water line. Water line; ordrng 1 EDR3RXD1 (WATER FILTER ) and 1 WPW10683737 (TUBE WATER)"
Near Killeen, TX 76549
Al
Job Details: 05/29/2020
REFRIGERATOR MAYTAG MFX2876DRM02 Arrived to inspect French door refrigerator ice maker issues.Ran test 59 and motor showed motor not working.Removed and replaced the ice maker.All water lines were dry at the time of service.Job complete
Near Temple, TX 76502
Jonathan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pantry user interface cover assembly and tested unit. Unit is working as designed. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL ED27DQXXN02 Arrived on job for complaints of warm temperature. Found ice on back wall. Advanced timer to defrost manually and heater came on. Removed ice and checked wiring of timer. Moved black pigtail from 1 to 2.
Near San Marcos, TX 78666
Richard
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived onsite for the washer not spinning. Ran diagnostics and found error codes for motor fault. Tested motor functions and it did not pass. Will need to replace motor,capacitor,actuator,; ordrng 1 W10832724 (drive motor)"
Near Leander, TX 78641
Lou
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit display going blank and the unit not receiving the previous software update, I removed and replaced the main ACU and console and tested. Unit operated as designed. Recommend that the customer connect the unit to WiFi in order to receive any future updates. Job completed."
Near Austin, TX 78735
Luis
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for icemaker issues. Found shut off arm not inserted to gear housing,installed shut off arm correctly to gear housing"
Near New Braunfels, TX 78132
Robert
Job Details: 05/29/2020
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on job to replace hose. Rechecked previous work and found the pump not working water level too low. After replacement test operation.
Near Austin, TX 78731
David
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site to diagnose refrigerator that had a crack in the ice bucket and appeared to have a leaking icemaker. Performed diagnostic and cycle check. Found there was a large crack in the bucket that needed replacement, and the icemaker is leaking water from the front.Replaced I’m and bucket and retested. All is now working as designed. Call complete."
Near New Braunfels, TX 78132
Robert
Job Details: 05/29/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job to replace icemaker. After replacement test operation. No codes and harvest. No leaks detected at time of service.
Near Kyle, TX 78640
Richard
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for the refrigerator front panel not working. During testing found that the control panel is not responding and auger motor is not dispensing ice. Replaced UI control and all functions tested good. Refrigerator is dispensing ice now. Complete
Near Leander, TX 78641
Wesley
Job Details: 05/29/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived onsite and found unit operating with burning diode. Advised customer that mag cap and diode need to be replaced.
Near Liberty Hill, TX 78642
James
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site and tested operation. Found start device tripping constantly. Installed new start device and tested. Unit tests good. Job complete