We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Canyon Lake, TX 78132
Andrey
Job Details: 07/26/2022
"Arrived on site to test unit for strange noise, tested unit found shipping front vent covers were not removed causing door not to close properly causing switches to engage and disengage, removed vent covers, tested unit door is now closing properly and unit is running as designed, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 07/26/2022
"Arrived on site to replace per service pointer heating element, replaced element, tested unit, unit running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE00
Near Seguin, TX 78155
Andrey
Job Details: 07/26/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker leaking and water has got int gear housing shorting it out, replaced ice maker tested IM completed diagnostics cycle and filled with water, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near New Braunfels, TX 78130
Andrey
Job Details: 07/26/2022
"Arrived on site to test unit for melting top rack, test unit found is top rack corner rusting causing rusted water to stain tub and dispenser door getting stuck, replaced rack, adjusted dispenser door, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near New Berlin, TX 78155
Andrey
Job Details: 07/26/2022
"Arrived on site to test unit for light staying on, tested unit found bad control board, replaced control, all functions returned to normal unit is now running as designed job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Seguin, TX 78155
Andrey
Job Details: 07/26/2022
"Arrived on site to test unit for no power, tested unit found no power, control has been replaced on previous visit, called tech line to diagnose unit further, found unit is loosing neutral inside cabinet liner, per tech line unit cant be repair, Sr#7734199177, advised customer to call customer service to see how to proceed job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW00
Near Seguin, TX 78155
Andrey
Job Details: 07/26/2022
"Arrived on site to test unit for not cooling properly, tested unit found frost buildup on evaporator, and a damaged RC gasket, due to multiple air leaks in RC excessive moisture is freezing on Evaporator, ordering RC gasket, advised customer to do a full thaw out of unit before our next visit office to reschedule ; ordrng 1 W10838574 (RC door gasket)"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Hutto, TX 78634
Cliff
Job Details: 07/26/2022
Arrived on site to diagnose a cooktop that is not working at all. Found wiring in junction box not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Taylor, TX 76574
Cliff
Job Details: 07/26/2022
Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 07/26/2022
Arrived on site to diagnose a refrigerator that is not cooling in the rc. Found defrost heater not fully wired and rewired heater properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service. Homeowner to thaw unit for 24hrs prior to use. Homeowner signed defrost waiver.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hutto, TX 78634
Cliff
Job Details: 07/26/2022
Arrived on site to diagnose a dryer that is not turning on. Found thermal fuse open preventing unit from operating. Replaced t-fuse and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elgin, TX 78621
Cliff
Job Details: 07/26/2022
Arrived on site to replace previously ordered parts for washer. Replaced capacitor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Granger, TX 76530
Cliff
Job Details: 07/26/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ4
Near Taylor, TX 76574
Cliff
Job Details: 07/26/2022
Arrived on site to diagnose a range that overheated. Found L1 was pinched between bake element connector and back panel. Repaired wiring and rerouted wiring. Tested unit and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Taylor, TX 76574
Cliff
Job Details: 07/26/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced both water valvesand icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Taylor, TX 76574
Cliff
Job Details: 07/26/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHWE300VW00
Near Georgetown, TX 78633
David Z
Job Details: 07/26/2022
"Arrived on site to diagnose washer with hinge failure. Found the lower leveling arm broken on the hinge, needs new hinge to correct. Replaced hinge and tested. Verified unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Georgetown, TX 78633
David Z
Job Details: 07/26/2022
Arrived on site to diagnose refrigerator leaking water in RC. Inspected filter housing and found water dripping from the filter head. Attempted to replace filter head and found the water line stuck in the valve. Replaced valve and filter housing. Tested and verified no water leaks present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Jarrell, TX 76537
David Z
Job Details: 07/26/2022
Arrived on site to replace right side RC door to resolve air leak causing cooling issues and frozen lines. Replaced door and badge and verified proper fitment. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Georgetown, TX 78628
David Z
Job Details: 07/26/2022
Arrived on site to install ice bucket missing from delivery. Installed bucket and tested unit. Found no water entering the icemaker. Found line was frozen from moisture and water that didn't make it to icemaker. Steamed line and verified it was properly filling after. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Florence, TX 76527
David Z
Job Details: 07/26/2022
"Arrived on site to follow up on refrigerator with several lights flickering and had frozen the evap over. Installed main control, FC module and FC switch. Unit lights are working as designed and has not frozen again. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Jarrell, TX 76537
David Z
Job Details: 07/26/2022
Arrived on site to diagnose microwave with light out. Tested unit and found no light. Checked bulb and found bulb fused to the housing. Replaced bulb and housing and retested. Verified unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Jarrell, TX 76537
David Z
Job Details: 07/26/2022
"Arrived on site to diagnose washer that is not running loads or powering up. Found unit does power, but is throwing error codes F7E7, and F7E1. Checked under unit and found a large puddle of black fluid. Found fluid was from the capacitor leaking all it's dielectric fluid. Ordering new capacitor to resolve. Return visit set for 8/5. ; ordrng 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVW7232HWO
Near Austin, TX 78759
David S
Job Details: 07/26/2022
Arrived on site for washing machine having no power and the lid being locked. I got the lid open and verified the model and serial number. I diagnosed the washing machine and found the control diagnostics led not flashing and not sending proper voltage to the UI. I tested all the components and found them all in range.
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
David S
Job Details: 07/26/2022
Arrived on site for cooktop not powering on. I inspected the unit and work area. I gained access to the interior module and found the relays broken.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78729
David S
Job Details: 07/26/2022
Arrived on site to replace the heating element. I verified the model and serial number for service pointer W11540964. I replaced the heating element according to the pointer. I reassembled the unit and tested it. I found it working as designed. Job complete. No water leaks detected.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78759
David S
Job Details: 07/26/2022
Arrived on site to install previous diagnose part and to diagnose why the unit is sparking. I replaced the heating element. I inspected the unit and found it sparking from the junction box. I found line 1 wire exposed and shorting to ground on the junction box. I cut out the bad wiring and re-wired the junction box. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78726
David S
Job Details: 07/26/2022
"Arrived on site for dryer not tumbling. I inspected the unit and work area. I found the dryer belt broken. I installed the dryer repair kit, which comes with new belt, guide wheels, and pulley. I reassembled the unit and tested it. It is now working as designed. Job complete."
We serviced a
KENMORE DISHWASHER
Model 665.13963K013
Near Austin, TX 78759
David S
Job Details: 07/26/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I gained access to the inside of the dishwasher door. I found water marks under the vent and door latch. The vent is directly over where the customer is seeing the leak. I spoke to the customer about needing a new. I am ordering the new vent. Reschedule ; ordrng 1 WPW10469575 (Vent) and 1 WP8269259 (Gasket vent)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
David S
Job Details: 07/26/2022
"Arrived on site for fridge no cool. I found the unit unplugged. I spoke to the customer and found out the last time he plugged it in, it never cooled. I plugged the unit in and tested the compressor, I found it coming on, after 20 minuets I found the condenser not getting hot and neither of the compartments cooling down I dictating a sealed system issue. I am ordering a sealed system. ; ordrng 1 W11492867 (Rc evaporator) and 1 WPW10608485 (Fc evaporator) and 1 W10832994 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 2hours (2 hours) and 1 Sealedsystem (Sealed system)"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
David S
Job Details: 07/26/2022
Arrived on site for cooktop showing error f47 on the left side of the UI. I gained access to the interior of the cooktop and only found a fuse broken. I swapped in a test fuse. I reassembled the unit and powered it back on. The unit tripped the breaker and blew the fuse. The unit needs a new module.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Austin, TX 78717
David S
Job Details: 07/26/2022
Arrived on site to install previous diagnose part. I replaced the appliance manager and found the unit powering on. I went to reinstall it into the cabinet and found it lost power. I could rotate the cord around and it would turn on and off. I am ordering a new power cord. The office will reschedule.; ordrng 1 W10549524 (Power cord)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Bertram, TX 78605
Gerry C
Job Details: 07/26/2022
"Arrived to instal previously diagnosed and ordered parts. Removed and replaced water valve, switch DIS, and hose. Inspected dispenser assembly and removed debris from detergent dispenser nozzle. R/r the diverter ASSY, was able to repair harness connection. Tested unit through service test mode 2X. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2732GRS
Near Waco, TX 76710
Jonathan M
Job Details: 07/26/2022
"Arrived on site for a refrigerator that is not cooling in the refrigerator section. Inspected unit and work area. The customer advised that atoms in his refrigerator are not holding and are going bad. Check temperature of the refrigerator and freezer sections and found the refrigerator at 37?F. Found the freezer sitting at -2?F. Asked the customer about his refrigerator due to the fact that the unit was sitting in non-air-conditioned setting at 90?F and issues with cooling the refrigerator section. He advised that they refrigerator was rarely cold but would fluctuate between refrigeration and non-refrigeration temperatures. Spoke to CS and was advised the issue would most likely be with the thermostat or the damper control .
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Belton, TX 76513
Jonathan M
Job Details: 07/26/2022
Arrived on site for a washing machine that will not start any cycles. Inspected unit and work area. Confirmed customers complaint and found water at the bottom of the tub. Attempted to drain the unit and found the unit would not drain. Unplug the unit and looked underneath. Found one of the wires going into the connector at the drain pump I had separated from the connector. Replaced the connector and fixed wiring and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Waco, TX 76705
Jonathan M
Job Details: 07/26/2022
Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. Confirm customers complaint and heard the motor attempting to try to run but its not dispensing. Remove the ice bin and found ice buildup inside of the ice container itself. Cleared out the ice and washed out the ice stuck in between the blades. Drive the unit back out and put the ice back in. The unit began to dispense and operate as designed. Told the customer on how to properly take care of their ice Ben and container affectively long-term to avoid this issue. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Robinson, TX 76706
Jonathan M
Job Details: 07/26/2022
Arrived on site for a washing machine that will not complete cycles. Inspected unit and work area. The customer advised that the unit would not spin at all and would error out when it attempted to sense the load. I ran the unit through diagnostics and did confirm an F7 E1 (basket speed fault) error code. Tested the unit in a manual high speed spin and found the unit buzzing but the basket not moving. Checked underneath the unit and found the capacitor out of range. Replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Belton, TX 76513
Jonathan M
Job Details: 07/26/2022
Arrived on site for a refrigerator that is not making very much ice and is making a popping sound when the unit is trying to harvest. Inspected unit and work area. Did confirm the customers complaint and found a few ice cubes up top restricting the ice maker from being able to turn properly. Removed the ice cubes and found the tray completely bowed. Replaced the icemaker and checked wiring underneath the unit. Did not find any separated wires underneath the unit. Advised the customer to keep an eye on the unit and call back if any other issues persist. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 07/26/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm that the unit was in range of the models being selected for the service. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Waco, TX 76708
Jonathan M
Job Details: 07/26/2022
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Randy through diagnostics and found an F0 E5 (off balance load), F7 E8 (motor stator over temperature), F0 E3 (overload), and F2 E1 (UI stuck key) error codes. Tested the unit in a diagnostic cycle and found the unit working as designed. Tested all basic functions of the unit through manual diagnostics. All tests ran as designed. Check the suspension and the suspension was good. I asked the customer about whether this was a continual issue or if this just happened one time. She did advise that it happened one time before a few months ago but it ran fine after that one load up until this last one. She didnt know if there was an issue with the washer so she didnt wanna try it again. I did explain to the customer that it is most likely that the issue was with the load that they had. She did advise that they were running some shirts with a couple towels. I had the customer run a load cycle after I left and called back to verify proper functionality of the washer. The customer advised the unit is working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Jonathan M
Job Details: 07/26/2022
"Arrived on site for a washing machine that is still having draining issues. Inspected unit and work area. Checked all my connections and found all connections good. Check the drain hose installation and backfilled and found the unit draining and operating as designed. Check the pressure dome and found it clear. Check the pressure hose and did not find any cracks or leaks in the pressure hose. Ran the unit through an auto test and the unit ran as designed. I called whirlpool Techline back and spoke to JR SR# 7734178187. He advised that based on all my checks and previous repairs, we would need to order the lower harness due to him thinking the wiring was breaking down under a load. Advised to replace the lower harness and contact back if and other issues persist. Ordering lower harness in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11568984 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Joe Z
Job Details: 07/26/2022
Arrived onsite for . Freezer stopped working and the whole fridge has slowly stopped cooling. Upon arrival inspected unit and was hot in both boxes. Found chuk of ice on top right corner. The rest of evaporator is warm. Compressor is running continuously and pulling 55 amps. Unit needs sealed system repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lago Vista, TX 78645
Kimo
Job Details: 07/25/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found that th unit operating as designed.no leaks. Job complete
We serviced a
ROPER REFRIGERATOR
Model RT14BKXKQ05
Near Austin, TX 78729
Paul
Job Details: 07/25/2022
Arrived onsite for a refrigerator that is not cooling correctly. I found the FC at -5 degrees and the RC at 43 degrees with the sealed system components working. I found the return air vent completely iced over again. I inspected the door gaskets and found the RC door gasket with a large gap (See pics) at the bottom causing the issue. I heated the gasket up but the magnet is weak and it still has a small gap half way down the door. The gasket needs to be replaced but the door is rusted and coming apart and none of the door parts are available. This unit needs to be replaced. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Round Rock, TX 78681
Paul
Job Details: 07/25/2022
Arrived onsite for a dishwasher leaking from the front left corner. Ms showed me a video of the leak. I removed the outer door and found no signs of a leak from the vent or dispenser. I did find a water trail on the left side of the door where water had gotten past the door gasket. I replaced the door gasket and tested the unit. There were no water leaks present at the time of service. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Round Rock, TX 78681
Paul
Job Details: 07/25/2022
Arrived onsite for a refrigerator to replace previous diagnosed parts. I tested the thermistors in the RC with the compartment temp at 69 degrees in diagnostics and found the evaporator thermistor showing 69 degrees and the compartment thermistor showing 68 degrees. When I checked resistance at the control it checked the same. The thermistors are in range and the newer style cover is on the unit so it does not need to be replaced. I found a screw under the drip pan causing the pan to bow up. I removed the screw and tried correcting the drip pan so water would drain correctly. I found the drain completely sealing and water draining. I removed all the water from the drip pan. I went over with the customer what to monitor with ice production and explained that if the unit frost up again the main control would need to be replaced. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Spicewood, TX 78669
Luis
Job Details: 07/25/2022
"Arrived on site for unit not making ice. Ran diagnostics pumps and water passed,weak frost formation during compressor run time,ran unit through a normal cycle,no frost and cool under plate no ice forming. Diagnosed a refrigerant leak
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Spicewood, TX 78669
Luis
Job Details: 07/25/2022
Arrived on site. Replaced defective shelf assembly and cap
We serviced a
WHIRLPOOL WASHER
Model CGT9000GQ1
Near Round Mountain, TX 78663
Justin
Job Details: 07/25/2022
Arrived on site for a washing machine throwing a F27 error code for overflow. On arrival the customer stated they cleared the error code and since then the unit has been working. I found the unit was working as designed at the time of service. I informed the customer that it could have been a customer using to much soap and the pressure tube getting clogged.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near Blanco, TX 78606
Justin
Job Details: 07/25/2022
Arrived on site for a refrigerator with the ice and water not working. Upon further inspection I found the water reservoir frozen over. The customer did stated they tend to keep the unit at 34-35?F. I thawed the reservoir and the unit began working as designed. I then used foam gaskets to insulate around the reservoir. I informed the customer on my findings and advised them to keep the RC at a higher temp. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near New Braunfels, TX 78132
Andrey
Job Details: 07/25/2022
"Arrived on site to replace heater per SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778, replaced heater, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Blanco, TX 78606
Justin
Job Details: 07/25/2022
Arrived on site for a refrigerator not making ice. On arrival the customer stated the real issue was the ice just wouldnt dispense. Upon further inspection I found significant ice block build up in the dispenser area. I found the valve weeping. I replaced the valve and tested the unit. The unit is now working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Marble Falls, TX 78654
Kimo
Job Details: 07/25/2022
Arrived onsite for washer that has a Vibration and would Walking across the floor. Upon inspection I found that the unit still had the shipping blots left in. Removed them and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78737
Luis
Job Details: 07/25/2022
"Arrived on site. Replaced recirculating pump,powered unit on ran diagnostics all test passed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Austin, TX 78729
David S
Job Details: 07/25/2022
Arrived on site to install a new heating element. I verified the model serial number are within range of service pointer W1154096. I replaced the heating element according to the pointer. I tested the unit and found it working properly. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
David S
Job Details: 07/25/2022
Arrived on site to install previous diagnose parts. I gained access to the vent and replaced it with new. I replaced the main wiring harness with new. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, TX 78130
Andrey
Job Details: 07/25/2022
"Arrived on site to test unit for no power, tested unit found drain pump in constant drain and control not responsive, replaced control, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near New Braunfels, TX 78130
Andrey
Job Details: 07/25/2022
"Arrived on site to test unit for no ice production and unit not getting to temp, tested unit found RC at 42 set to 34 and FC at 22 set to -1, RC and FC thermistor are in range, will need sealed system done compressor, evaporator RC and FC will be needed to fix issue
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Canyon Lake, TX 78133
Andrew
Job Details: 07/25/2022
Arrived on site to test unit for error codes f4e3(wash motor not enagaging) and f9e1(diverter motor lost home position). Customer stated he changed wash motor out. Verified wash motor receiving proper voltage(120vac). Recommend replacing sump assembly. Customer stated he would change parts out himself.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Little River-Academy, TX 76554
David Z
Job Details: 07/25/2022
Arrived on site to install new heating element per SP W11537778. Installed new element and verified proper function. Unit working as designed with no water damage found. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, TX 78654
Lou
Job Details: 07/25/2022
"Arrived on site to inspect ice machine not working. Upon further inspection, I found the unit with power and not functioning. Pulled the unit out and tapped on the external drain pump and the unit began to operate. I removed and replaced the external drain pump and retested and unit is operating as designed. I found the water line under the sink is connected to the hot water source and recommended that the customer have it switched over to cold. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS04
Near Georgetown, TX 78633
Vincent
Job Details: 07/25/2022
"Arrived on site for stove not heating, did area inspection. CX said top oven not heating. Tested broiler and bottom bake oven working to manufacture specs. Top oven never ignited, tested the igniter to the top oven and found it open. Replaced the igniter and pre heated oven to 350?and unit is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Vincent
Job Details: 07/25/2022
"Arrived on site for dishwasher, inspected unit and work area. Found that the dishwasher stainless steal panel was not properly coated from factory and stared to get rust. Replaced the panel with new one. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Georgetown, TX 78628
Vincent
Job Details: 07/25/2022
"Arrived on site for washer, inspected unit and work area. Set unit in to diagnostics and found error code F0E3, ran diagnostics cycle and completed just fine. Then tilted unit backwards and removed stator plate and inspected gearcase and found oil on gearcase and on stator plate. I removed old gear case and installed new one. Tested unit and its now operating as designed. No water leaks observed during service. Job completed."
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Georgetown, TX 78626
Vincent
Job Details: 07/25/2022
"Arrived onsite for a dryer door gasket, inspected unit I work area. Customer complaint was unit misssing door gasket and making noise. Enter unit into diagnostics and found error codes F4E5 F4E3 F4E4.tested unit found poor air flow. Replaced door gasket. Advised CX to get vents cleaned. Unit operating as designed, no leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Georgetown, TX 78626
Vincent
Job Details: 07/25/2022
"Arrived on site for built in oven, inspected unit and work area. Tested unit and I not able to successfully get into diagnostics because the touchscreen would not respond. To resolve the issue front UI would have to be replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78750
David S
Job Details: 07/25/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I verified the model and serial number fall under service pointer W11540964. I replaced the element based on the pointer. I reassembled the unit and tested it. I found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
David S
Job Details: 07/25/2022
Arrived on site to install previous diagnose part. I gained access to the vent wax motor and replaced it with new. I reassembled the unit and tested it. It is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Austin, TX 78723
Joe Z
Job Details: 07/25/2022
Arrived onsite to install previously diagnosed part. Replaced upper spray arm. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78723
Joe Z
Job Details: 07/25/2022
Arrived onsite to replace door. Upon arrival inspected unit and found both doors dented and dinged. Replaced both doors and name badge. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78724
Joe Z
Job Details: 07/25/2022
"Arrived onsite for Will Not Wash stops mid cycle upon arrival found tub filled with standing water. Ran diagnostics and got F6-E4 float switch open, ran drain cycle and drain pump energizes and can hear pump trying to drain but cannot. Inspected drain pump and found debris caught in impeller. Cleared debris and tried draining again. Unit now drains correctly. Ran an auto test and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL00
Near Austin, TX 78746
Scott
Job Details: 07/25/2022
Arrived on site for fridge making a vibrating noise . Ran diagnostics all checked normal. Except when compressor runs there is a vibrating noise . Found back right wheel not sitting on floor properly tried adjusting feet . Ordering shims . No water leaks detected at time of service. Call to set return ; ordrng 2 4387828RP (Shim)s
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bastrop, TX 78602
Joe Z
Job Details: 07/25/2022
"Arrived onsite for Not Operating. Upon arrival inspected unit. Found terminal block , plug cable and harness are burnt. Need to order harness, plug, and block. Office to reschedule ; ordrng 1 W10704067 (Harness) and 1 PT400L (Cord)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Salado, TX 76571
David Z
Job Details: 07/25/2022
Arrived on site to diagnose washer that is not starting. Checked error codes and found F7E1 error for tach not reading. Checked under unit and found the belt shredded and off both pulleys. Ordering new belt to complete repair. Brining back shifter as well in the event it failed dud to shredded belt. Return visit set for 8/2.; ordrng 1 W11239857 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Buda, TX 78610
Matthew
Job Details: 07/25/2022
"Arrived onsite for washer not draining and drn error code. Standing water in tub. On arrival removed standing water for customer. Plugged unit in and unit would not turn on. Removed panel and confirmed power to control. Control LED was blinking. Used sequence for diagnostics and IU intermittently powered on. UI not completely functioning, then giving error code F6E3 - UI cannot communicate with Control. Will also need to replace UI (under warranty) ; ordrng 1 W10861510 (Console)"
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS02
Near Austin, TX 78703
Scott
Job Details: 07/25/2022
"Arrived on site for lost communications error code . Checked all connections and ribbon cable all checked normal. Found control in front panel behind touch pad not reading UI correctly . Ordering control . No gas leaks detected. Call to set return . Tenent is also going to check with landlord to see if they want to repair ; ordrng 1 WP9762794 (Control interface) and 1 WP9762774 (Appliance manger)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Scott
Job Details: 07/25/2022
Will need 2nd man unit is stacked and unable to open door . Call to set return. No water leaks detected at time of service ; ordrng 1 2man
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near New Braunfels, TX 78130
Andrey
Job Details: 07/25/2022
"Arrived on site to test unit for leaving water at the end of cycle, customer stated that its happening intermittent, tested unit found no error codes present, ran full diagnostics cycle and all components tested good, called commercial tech line and presented my findings, tech line stated this issue is not constant looks like a failing control, advised replacing pressure switch and control, ; ordrng 1 WPW10448876 (Pressure switch)"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Killeen, TX 76542
Tyler
Job Details: 07/25/2022
Arrived on site for washer with large crack in fascia display. Upon arrival confirmed complaint and found large crack around knob selection side of fascia. Will need office to reschedule once availability of parts is known.; ordrng 1 W11478526 (Ui fascia)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Hutto, TX 78634
Cliff
Job Details: 07/25/2022
Arrived on site to diagnose a range with door panel coming apart. Found stainless skin separating from door glass and right side of control not mounting to console. Control and panel will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11126814 (Control) and 1 W11176456 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Cedar Park, TX 78613
Kimo
Job Details: 07/25/2022
"Arrived onsite for refrigerator not dispensing water. Upon inspection I found that the dual valve was not operating. I replaced it and got some water flow but it was slow with or without the filter. I am ordering 1x filter head and return with the mani water valve.Ordering UI, and main control due to some temperature fluctuations brought to my attention by the customer. Reschedule for 08/02/22; ordrng 1 W11194438 (HOUSING) and 1 W11224256 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Gatesville, TX 76528
Jonathan M
Job Details: 07/25/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Went to replace the door switch and found the box sent with me did not have any marks located inside the box. Found the part number was correct but Im having to re-order the door switch due to the missing part. The office will need to contact the customer about a return date when parts are made available.; ordrng 1 W11123941 (Door switch)
We serviced a
GE DISHWASHER
Model CDT865SSJ2SS
Near Georgetown, TX 78633
Gerry C
Job Details: 07/25/2022
Arrived to instal previously diagnosed and ordered parts. I removed and replaced the main and UI boards as a set and found the same reaction from the main control. I verified DCV to the UI and verified continuity of all UI wiring between it and the main control. I contacted our parts research team and found this particular model requires the programmer to set the control personality and office to order. Please add this CX in on any cancellations. No leaks observed during service. ; ordrng 1 WD98R2327901 (Encoder)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Joe Z
Job Details: 07/25/2022
"Arrived onsite to install previously diagnosed parts. Installed harness, capacitor, and left sheild with customer. Need to order sheild screws. Ordering 2 screws. Office to reschedule ; ordrng 2 357640 (Screw)s"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Lago Vista, TX 78645
Kimo
Job Details: 07/25/2022
Arrived onsite for dryer with a damper filter. Upon inspection I found that the lint screen was damaged but foreign object. I am ordering 1x lint screen. Office to reschedule. ; ordrng 1 W11483547 (SCREEN)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Leander, TX 78641
Kimo
Job Details: 07/25/2022
"Arrived onsite for refrigerator that is begging to have cooling issues. Upon arrival I found that the fc was not cool. Upon found inspection I found that the fc evap had ice buildup on it. Removed the ice. The checked the drain pan and found that it was bowed up slightly, then I checked the drain tube for any clogs around none but it was sagging so I sealed it up. And when I put the refrigerator back in it position all of the interior lights turned off and I didnt hear the compressor running. I unplugged the unit and then unplugged the LED driver board and then plugged the unit back in and found the compressor running again, as it was running I plugged in the LED board and it continue to run normally. ; ordrng 1 W10830288 (LED board)"
We serviced a
WHIRLPOOL DRYER
Model WED8500DR3
Near Georgetown, TX 78628
Vincent
Job Details: 07/25/2022
"Arrived on site install previously diagnosed parts for dryer, inspected unit and work area. While I was going to install new power cord found wiring harness damaged at the therminal block and found wire screws also damaged from over heating. Will have to order repair kit and reschedule CX when parts have arrived. No leaks where observed during service. CX would like sooner service if available.; ordrng 1 279318 (Therminal repair kit)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ10
Near Buda, TX 78610
Justin
Job Details: 07/25/2022
Arrived on site for a no heat microwave. I test the unit with a MW safe cup of water and found no heat at all. I gained access to the inside of the unit and ohmd out all components. I found the fuse and thermostats good. I isolated the HV system and found it bad. I am ordering HV system components to install. Office to reschedule. ; ordrng 1 W11334531 (Transformer) and 1 W11402082 (Mag)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS00
Near Dripping Springs, TX 78620
Luis
Job Details: 07/25/2022
Arrived on site for freezer and upper fresh food leds not working. Per service pointer W11460554 replaced freezer led module same issue diagnosed unit will need a new main control. . Freezer led replacement autho S191AQ; ordrng 1 W11224256 (Control main)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78748
Luis
Job Details: 07/25/2022
"Arrived on site. Found new door with matte stainless steel finish,new door doesnt match fresh food stainless steel finish,freezer door needs to have shiny stainless steel finish. Called tech support per tech support need to order another door If issue continues will need to research part. SR#7734185097; ordrng 1 W11551458 (Freezer door)"
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ2
Near Blanco, TX 78606
Justin
Job Details: 07/25/2022
"Arrived on site for a commercial washer that wouldnt take coins in properly. On arrival the customer stated the unit will intermittently take in money, sense, tumble once, and then restart. It will then ask to have money inserted again. I called commercial techline and spoke to Alex and received SR# 7734183549. Alex recommend replacing the main control (W11475814 ) and UI control (W11475812). Office to reschedule.; ordrng 1 W11475814 (Main Control)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78735
Luis
Job Details: 07/25/2022
"1953# Arrived on site for ice machine not powering on. Found icemachine not powering on,attempted to removed unit from enclosure pump powered on,unit powered on diagnosed a defective external drain pump. Removed front cover,found tile drops at ice machine legs,legs all the way down unable to remove unit from enclosure due to tile. Customer will need to have unit removed for repairs. ; ordrng 1 W11542867 (Pump) and 1 W10897719 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Marble Falls, TX 78654
Lou
Job Details: 07/25/2022
"Arrived on site to install previously diagnosed and ordered part. Pre previous techs diagnosis, I removed and replaced the ice bin door and checked for gaps in the gasket. I found the door gasket is gapped at the bottom. I used my level and found the door liner is warped (photos). I am ordering the left RC door and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 LW11034290 (Left RC door)"
We serviced a
WHIRLPOOL RANGE
Model JGCP548HL00
Near Georgetown, TX 78628
Vincent
Job Details: 07/25/2022
"Arrived on site for range, inspected unit and work area. Tested burners and they where all good. Tested griddle and was not heating. Removed griddle and tested the element and was good. Tested the switch and was no power going to the griddle. Im ordering the switch for griddle. Office to reschedule to return when parts have arrived. ; ordrng 1 W11318834 (SWITCH)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78729
David S
Job Details: 07/25/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit had power but the compressor not coming on. I tested voltage to the compressor and found none. I gained access to the control box and tested voltage from the control. I found none from the control. I am ordering a new control box. The office will reschedule when we have eta on the parts.; ordrng 1 W11546690 (Control box)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Austin, TX 78752
Matthew
Job Details: 07/25/2022
Arrived onsite for dryer not operating. Upon arrival found dryer powering on but not starting cycle. Disassembled unit for inspection. Found failed belt. Replaced belt but found shaft on motor pulley fractured. Will also need motor and ordering blower wheel. Office to reschedule ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78731
Scott
Job Details: 07/25/2022
"Arrived on site ,replaced sump and motor . Ran diagnostics, all checked normal. Unit is running quieter . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78746
Scott
Job Details: 07/25/2022
Arrived on site for dishwasher shutting down mid cycle . Ran diagnostics for drain error 9-1 . Found float switch wasnt put into tray properly . Fix switch . Ran diagnostics 2 times and normal wash for about 15-20 . All checked normal. No water leaks detected at time of service . Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78704
Scott
Job Details: 07/25/2022
"Arrived on site for dishwasher not drying . Found several pieces of glass in drain pump . Removed glass . Tested unit . Appeared no damage to drain pump . Unit is now draining properly. Ran diagnostics , all checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Georgetown, TX 78628
Vincent
Job Details: 07/25/2022
"Arrived on site for built in oven , inspected unit and work area, found upper oven door dented. Replaced outer skin door with new one. Unit is now installed as designed. Job completed"