Service History 373

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Hutto, Texas 78634

Wesley

Job Details: 02/04/2025

"Arrived onsite for a noise concern accompanying ice dispensing. Unable to recreate the noise oniste through numerous tests. Advised customer on possible normative causes, and also that recording noise and calling back with more data would be a good way to help us solve the issue. No parts."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Georgetown, Texas 78628

Tyler

Job Details: 02/04/2025

Arrived on-site for dishwasher not finishing cycles. Found f9e1 code. Installed pump & motor(w11460946) cycled unit and everything works as designed no leaks call complete

We serviced a

MAYTAG DISHWASHER

Model MDBH945AWW

Near Waco, Texas 76710

Jonathan M

Job Details: 02/04/2025

Arrived on site for a dishwasher that has a broken handle. Inspected unit and work area. I confirmed the customer's complaint and went to replace the handle. I found the part sent with me. Was the wrong latch assembly and I am ordering the correct one. I rescheduled the customer to 2/10. No parts were installed.; ordrng 1 WPW10130695 (Handle and latch assembly)

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3330RB

Near Georgetown, Texas 78628

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect microwave cooking options, cooking too long and not sensing properly. Upon further inspection, the customer advised that on certain cooking options, the microwave would cook top long and not stop. He stated that when he cooked popcorn, it would not shut off when the popcorn was done. He also stated that the dinner plate option also cooked his food too long, and he had to stop the cooking manually. I referenced the control guide and washable to show the customer how these cooking options work in detail. The customer did not have access to the user. Manual or the control guide. The microwave senses moisture, and heat and cooking will vary based on many factors such as size, water content, fat content, and so on. I advised the customer to use the reheat option, as these options take into account different types of foods and sizes. I did a test on 'melt' with half a stick of butter, and the microwave melted it without issue or boiling it. At this time, I do not observe any functional issues. I documented with Saftey SR 7740841389"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS05

Near Leander, Texas 78641

Miguel

Job Details: 02/04/2025

Arrived on site for cooktop burner not working g. Back right igniter does not spark. All other burners sparking properly. Replaced igniter. Verified operarion. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Leander, Texas 78641

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher l8ght flashing. Found F9e1. Water is still in tub. Activated drain and found unit is not draining. Pump just hums. Removed drain and found nothing blocking it. Drain works outside of sump, replaced sump assembly. Verified operarion. Call complete W11460946"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator not dispensing ice properly. Upon further inspection, the customer informed me that in the past, he had an issue with the ice maker overfilling, which cause the ice in the bin to clump. Because of this clumping, the customer experienced a stuck auger. Now, the customer is occasionally experiencing problems with the dispenser in that the coupler is not catching the auger. There is evidence that the receiver on the bin is worn, and the coupler is not catching property. I also noticed that the fridge is slightly leaning forward, causing more water to collect in the front of the ice mold. This un level ice maker is producing bridged, which can lead to the ice clumping. I leveled the fridge to improve ice production, and I am ordering the ice bin assembly.W11185686, no water leaks observed during service. I am scheduling for 2/11; ordrng 1 W11185686 (Bin) and 1 W11185686 (Ice bin)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Joe Z

Job Details: 02/04/2025

Arrived on site to install previously ordered part. Replaced splutch W10721967. Test unit and is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78721

Luis

Job Details: 02/04/2025

"Arrived on site for a no cool,diagnosed a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11506635,w11580057"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Temple, Texas 76504

Robert

Job Details: 02/04/2025

WRS315SDHM12 Arrived on site for a refrigerator making sounds. On arrival product was working great tested evaporator part worked great icemaker water fill worked great . I removed back cover where compressor is at and the i found compressor lose tightened bolts holding compressor down no other sounds detected. Product works as it's designed no water leaks visible from main water supply. No parts used.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS5

Near Austin, Texas 78704

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit not washing correctly. Test unit and found broken fill valve not allowing enough water in and broken heating element. Will need to order new element rescheduling for Thursdays afternoon per customers request ; ordrng 1 W10518394 (Heating element)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, Texas 78681

Andrew R

Job Details: 02/04/2025

Arrived onsite for previously diagnosed parts. I replaced the float switch and powered the unit on. Unit now longer constantly drains and is now completing cycles as designed. Control was not needed as his checked good. No water leaks present. Call complete. Installed W11545764 Float switch.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Liberty Hill, Texas 78642

Scott

Job Details: 02/04/2025

"Arrived on site for not dispensing ice and door gasket ripping . Found yoke on dispenser motor stripped and just spinning . Replaced dispenser motor and impeller WP63052-2, W11671282. Fridge is now dispensing ice . Found right side door gasket ripped at top of door . Replaced gasket W10830274. Door is sealing properly . Nomwater leaks detected at time of service. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Georgetown, Texas 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I found the ice bin empty andmtested temps in the FC section. Found temps were at 7 degrees and tested the temps in the ice room and f9und temps in there at 9 degrees. Placed the unit in diagnostics and tested the ice maker in test 120 and found the ice maker failed to harvest. Once I stopped the test, I went to remove the ice maker and it began to harvest and completed harvest. I placed a cup under the ice maker fill tube and tested the fill in test 97 and it operated as designed. Due to the failed ice maker, I removed and replaced the ice maker and retested and unit operated as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed. W11557001"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Waco, Texas 76708

Jonathan M

Job Details: 02/04/2025

"I wrap down site for refrigerator that is not making ice. Inspected unit and work area. The customer advised the per ice maker completely stopped working and it is dangling at a weird position. I found the ice maker in the middle of a harvest, but the motor would no longer turn. I replaced the icemaker and tested the uni. I found the unit working and operating as designed. Call complete. W11700250."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Georgetown, Texas 78628

Tyler

Job Details: 02/04/2025

"Arrived on site for rang3 tripping breaker, on arrival found 250 L1-2, 125 L1-,124 L2-n, 0 g-n. Replaced control w11707168, w11182108 element,& w10856603 element. Tetsedu it to 500 degrees and found it working as designed. Call complete"

We serviced a

WHIRLPOOL WASHER

Model ntw4516fw4

Near New Braunfels, Texas 78130

Tim M

Job Details: 02/04/2025

"Arrived on site to test unit for drain pump constantly running. Upon arrival applied power to the unit, drain pump immediately engaged. Inspected pressure hose, found a kink in the hose. Used a heat gun to reform the pressure hose and tested unit, drain pump still immediately engaged. Replaced control (W11603811) and applied power, drain pump is no longer immediately engaging. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Buda, Texas 78610

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for gas smells and broken glass. Found burner tube air shutter not adjusted properly causing one side of burner tube to ignite while the other side was releasing gas. Adjusted burner and replaced lower glass door(W11620704). Unit now working as designed. Job complete. SR#7740788577

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Georgetown, Texas 78628

Lou

Job Details: 02/04/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit showing error code F1E1 and F6E4- both control failures, following the tech sheet recommendations, I removed and replaced both the upper and lower main controls and removed the ground wire and performed a burnout out at 500 degrees. Once the unit completed the burnout, I reconnected the ground and performed a second burnout at 500 degrees and the unit operated as designed. Bake and broil elements were not needed at this time, job completed. W11598200, W11448962"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Little River-Academy, Texas 76554

Robert

Job Details: 02/04/2025

WTW5105HW3 Arrived on site for a washer with lid issues. On arrival verified issue left side was damaged uploaded photo . Part# w11413336/ lid was needed to fix issue the box with label was correct but the part inside was incorrect. I let the office know i had the correct part from the previous client. Used correct part replaced lid tested product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Round Rock, Texas 78665

David Z

Job Details: 02/04/2025

Arrived on site to follow up on refrigerator not making ice. Found fill tube was frozen again and not filling. Checked voltage at fill tube and found 41v out of 120. I replaced the control to resolve this and verified via test 19 that the fill tube heater is now running with 120v. Retested a fill and verified that unit is now filling properly. Unit also completed a harvest with no issues as well. This shouldnfully resolve no ice condition. Parts used - W10843055.

We serviced a

MAYTAG DRYER

Model MED7020RF0

Near Burnet, Texas 78611

Scott

Job Details: 02/04/2025

Arrived on. Site for dryer flashing 2-2 error code . Ran diagnostics got 2-2 &2-1 codes . Checks and made sure all connections on ribbon cables and control are good . Still getting error code when trying to start . Ordering ui and control . No parts installed . Call to set return . ; ordrng 1 W11754660 (Ui console) and 1 W11742740 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Holland, Texas 76534

Robert

Job Details: 02/04/2025

WTW5100HC2 Arrived on site for a washer lid not locking. On arrival verified issue replaced strike tested product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Georgetown, Texas 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect range cooktop burner flames too high. Upon further inspection, I tested all burners and found the flame not adjusting between medium and low. Adjusted all burners and retested and unit is operating as designed. I explained the customer/installation instructions per warranty to the customer. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78754

Matthew

Job Details: 02/04/2025

Arrived onsite for unit not making ice. Upon arrival found unit was making ice. Inspected unit found water line slightly kinked made adjustments. Unit is now functioning properly and as designed to. No leaks present at this time job completed. No parts used

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Austin, Texas 78704

James K

Job Details: 02/04/2025

"WFW6620HC0 Arrived on site for unit not dispensing bleach or softener. Upon arrival, ran water through the dispenser cups to make sure it is clear of obstruction. Proceeded to replace W11524105 dispenser, W11688994 valve hot and W11688995 valve cold. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Pflugerville, Texas 78660

Andrew R

Job Details: 02/04/2025

Arrived onsite for washer with no function. Upon arrival maintenance stated the deep water wash was not filling enough per customer words. I found the unit filling to the correct water level on deep wash and advised the maintenance on loading the washer. If the customer is loading too many clothes the wash will not be even and there is not enough water if they are filling the basket to the top. I ran a test cycle and found no errors present. Unit is operating as designed and no problems are sighted during time of repair. No leaks present. Call complete. No parts installed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Austin, Texas 78731

Matthew

Job Details: 02/04/2025

"Arrived onsite to repair pre diagnosed issue. Replaced door, extension and screws. Tested unit is now functioning properly and as designed to. Parts used wp2307857, w10782299, w11474472"

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Manor, Texas 78653

Joe Z

Job Details: 02/04/2025

Arrived on site for making noise. Upon arrival test unit and confirmed noise issue. Disassembled unit and found failed idler pulley. Repaired unit using all parts of repair kit 4392067. Test unit and is operating as designed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS01

Near Austin, Texas 78726

Miguel

Job Details: 02/04/2025

"Cooled to 45 then started rising. Arrived on site and found temps at 57 and 59. Found compressor not running, 4vdc and 12t going to inverter. Ohmed out compressor and was even across all terminals. Replaced inverter. Verified operation. Compressor at 1.4 ohms. Call complete. Office will handle billing. W10629033"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78759

Luis

Job Details: 02/04/2025

"Arrived on site for no lights diagnosed a defective led module,per service pointer replaced all led modules. Autho S191AQ. W11683244"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Seguin, Texas 78155

Andrey

Job Details: 02/04/2025

"Arrived on site to replace previously diagnosed gearcase, belt, shift actuator and cam, replaced parts and tested, unit is now running as designed no leaks detected job complete installed W11481722, W10721967, W11239857, W11449840"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Austin, Texas 78744

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for oven not staying on. Test unit and found unit igniting right away but igniter continues to spark after flame not sensing the flame then turning off. Test unit and replaced dsi board test unit again and igniter still not sensing the flame. Will order new igniter rescheduled for Tuesday 2/11 no one here to sign ; ordrng 1 W11524031 (Igniter)

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 02/04/2025

Arrived on site to install previously diagnosed and ordered part. I replaced the wiring harness and placed the dishwasher into service mode and ran a test. The dishwasher is now operating as designed. No water leaks observed during service. W11708398

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Austin, Texas 78753

James K

Job Details: 02/04/2025

"CAE2745FQ2 Arrived on site for unit not spinning. Upon arrival, ran diagnostics and passed with no issues. No stored errors found. Ran consumer and found cold water valve to trickle water. Disconnected water line to cold inlet valve and found buildup (picture attached) Cleared hoses and cleaned all buildup on both valves. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Clifton, Texas 76634

Jonathan M

Job Details: 02/04/2025

Arrived on site for a dryer that is not heating. Inspected unit and work area. I did confirm the customers complained and gained access to the heating element. I found that heating element open. I replaced the heating element and reassembled the unit. I found the unit working and operating as designed. Call complete. WP3387747.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Austin, Texas 78749

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for grinding noise. Found rotor screw was loose preventing proper engagement with slider and rotor. Secured bolt and unit now working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Hewitt, Texas 76643

Jonathan M

Job Details: 02/04/2025

"Arrived on site for a washing machine that is not advancing through cycles. Inspected unit and work area. The customer stated that they recently had another company out who replaced to control for another issue. He advised that since the repair, the unit will not begin to agitate for advance through the cycle. It will only fill and then drain. I ran the unit through diagnostics and found an F0 E3 (overload) and F2 E3 (ACU/UI mismatch) error code. I ran the unit through an auto test and the unit ran as designed but was slow to fill when calling for cold water. I went ahead and replaced the water valve due to debris in the inlet valve and replaced the control as well due to the error message. I tested the unit and found the unit working and operating as designed. Call complete. W11627517 and W11627513."

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ00

Near Taylor, Texas 76574

David Z

Job Details: 02/04/2025

"Arrived on site to diagnose fan that only works on high. Tested into and confirmed high is the only function that properly works. Low and medium do nothing. I replaced the control and checked output from the control and found 0v going out when anything other than high is used. Called tech line and reported findings, SR7740885510. Tech line says to replace the cement resistor and check the wiring harness to resolve, issue likely has to be in one of those spots. Ordering harness / resistor to resolve. Parts used this visit - W11391718.; ordrng 1 W11259892 (Resistor) and 1 W11243462 (Main Harness) and 1 W11383534 (Main Harness)"

We serviced a

WHIRLPOOL COOKTOP

Model WFE975H0HZ4

Near Taylor, Texas 76574

David Z

Job Details: 02/04/2025

No work performed. Customer said knob for burner was broken. I advised them knobs are not a warranty item and they said they would replace on their own. Nothing done. Closing call.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Austin, Texas 78723

James K

Job Details: 02/04/2025

"WOES5030LZ01 Arrived on site for unit tripping breaker. Upon arrival, ran oven to 550F during the duration of time until ending the call with techline. Spoke with George SR#7740464409 and stated that is a long enough time for the unit to stabilize. Attempted to contact builder, however, no response. Unit is in a spec home, No other recommendations provided. Unit is functioning as designed. No parts replaced. No one available to sign."

We serviced a

WHIRLPOOL WASHER

Model WGD85HEFW0

Near Austin, Texas 78749

Andrew

Job Details: 02/04/2025

Arrived on site to test unit for noise and vibration. Secured motor mount to base of cabinet with self drilling screws. Noise is no longer present. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW2830LL00

Near China Spring, Texas 76633

Jonathan M

Job Details: 02/04/2025

"Arrived on site for a wall oven that is flashing an F6 E9 (appliance manager lost communication with the lower oven) error code. Inspected unit and work area. I ran the unit into diagnostics and found that error code and an F6 E6 (appliance manager lost communication with the upper oven) error code. The customer stated that he was using the upper oven and was cooking bacon. He advised when he pulled out the bacon, it flashed an error code and wouldn't turn back on for the rest of the day. He said that the next day, he was able to use it though. I followed the tech sheet. In accordance with those error messages and found continuity going between the wire harnesses. Per the text sheet, it requested for us to replace the appliance manager. I replaced the main and upper appliance manager and tested the unit. I ran the unit up to 350 degrees fahrenheit on both ovens and found the unit working and operating as designed. Call complete. W11448962."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Austin, Texas 78722

Matthew

Job Details: 02/04/2025

Arrived onsite for unit making noises. Upon inspection found motor bolt loose. Causing rotor to slip and grind the inner gear. Replaced motor and made sure bolt was tight. Tested unit is now functioning properly and as designed to. No leaks present at this time job completed. Parts used w11314361

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Canyon Lake, Texas 78132

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for no ice production, tested unit found E2 error for ice maker lost home position, attempted to run diagnostics with no success, replaced ice maker and heater was installed properly so it was replaced as well, replaced and tested, ice maker completed harvest and filled with water, unit is now running as designed advised customer to give it 24-48 hours for ice production to resume, at this time no leaks detected job complete installed W11087201, W11658802"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Georgetown, Texas 78633

Lou

Job Details: 02/04/2025

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I checked and tested the lights and found the FC upper LED dim. Removed the light to inspect and did not find anything out of the ordinary wrong with it and it is getting voltage. I am ordering the upper FC ligut module and scheduled return service for 02/10/25 PM call. No water leaks observed during service. ; ordrng 1 W11226500 (FC LED)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Georgetown, Texas 78628

Daniel A

Job Details: 02/04/2025

"Arrived on site to inspect the dishwasher displaying fault F9E1. Upon further inspection, I attempted to run the drain pump and found it to be humming but not running. I gained access to the drain pump and found that it had failed due to debris stuck in the impeller. I removed the debris and replaced the drain pump since the debris chipped off part of the impeller. I placed the unit into service mode and ran a rest cycle. The dishwasher is now operating as designed. No water leaks were observed during service. W11412291"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Leander, Texas 78641

Miguel

Job Details: 02/04/2025

"Arrived on site for dishwasher not drying. No errors stored. Cusfk,er sasy bottles dombot dry. Ran test mode and confirmed heater is pulling 6 amps. Soap bubbles left after test. All components functional. Explained drying procedure and that plastics will not properly dry. Alao advised on soap usage. Unitnworking as designed. Call complete. No parts."

We serviced a

WHIRLPOOL FREEZER

Model WRT108FFDM04

Near Austin, Texas 78753

James K

Job Details: 02/04/2025

"WRT108FFDM04 Arrived on site for inside RC and FC leaking. Upon arrival, found condensation inside FC. Based on previous recommendation from techline evaporator cover assembly is needed. Ordering W11562262 evap cover. No water leaks detected at this time. Office to reschedule. No one available to sign. ; ordrng 1 W11562262 (Evap cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW6150PW0

Near Hays, Texas 78610

Andrew

Job Details: 02/04/2025

"Arrived on site to test unit for not spinning. Found rotor cover was broken of due to loose rotor bolt. Loose bolt was preventing unit from shifting properly from agitate to spin. Recommend suspension, rotor, screws, cover, slider and control. Office to reschedule. ; ordrng 1 W11627512 (Rotor guard) and 2 W10846509 (Screws)s and 1 W11400156 (Suspension) and 1 W11260238 (Rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Buda, Texas 78610

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit not starting. Test unit and found start button not responding all other buttons are working. Replaced control boar test unit and start button working correctly at this time job complete.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Bertram, Texas 78605

Scott

Job Details: 02/04/2025

Arrived on site for dryer getting really hot . Ran diagnostics no error cod. Ran air flow and temps . Found air flow restriction. Advised to have exterior vents cleaned. Cleaned lint out of dryer . No parts installed . Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Bertram, Texas 78605

Scott

Job Details: 02/04/2025

Arrived on site for lid not shutting and making clicking nose . Found left corner of lid cracked at hinge . Replaced lid W11130236. Ran load calibration and test wash . All checked normal. No water leaks detected. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Austin, Texas 78728

Miguel

Job Details: 02/04/2025

Arrived on site with new control for lights not working. Replaced control board. Checked connections. Verified operarion. Lights Working as designed now. Call complete. W11224256

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Belton, Texas 76513

Robert

Job Details: 02/04/2025

MED6500MBK0 Arrived on site for a dryer with heating issues. On arrival verified that the dryer works great further inspection found ventilation to clients home was in bad condition. Instructed client to clean vent to home no parts used product works as it's designed.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Marion, Texas 78124

Andrey

Job Details: 02/04/2025

"Arrived on site to test unit for damage, found damaged console and damaged paint on the cook top, replaced both parts job complete installed W11719704, W11707152"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78723

James K

Job Details: 02/04/2025

"WFW560CHW4 Arrived on site for water leak. Upon arrival, met with maintenance and stated tenant experienced soapy water leaking from the back. Ran diagnostics and passed with no issues. Wanted to further inspect the back of unit however unit is stacked. In addition, the console LEDs is faulty (picture attached) Ordering W11325580 console. REQUESTING 2 man. No water leaks detected at this time. Maintenance agreed to reschedule Feb 11; ordrng 1 W11325580 (Console) and 1 2man (2 man)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Kyle, Texas 78640

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for unit rattling when running. Test unit and found unit rattling due to fill valve. Replaced fill valve test unit and unit test good job complete. W11434044. No one here to sign.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pflugerville, Texas 78660

Wesley

Job Details: 02/04/2025

Arrived onsite for washer with false emergency drain symptom. Replaced the control to repair. Unit is now operating as designed. Nomsigner available.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Killeen, Texas 76543

Robert

Job Details: 02/04/2025

F3e1 WTW4957PW0 Arrived on site for a washer not spinning. On arrival client stated it wouldn't spin further inspection found error code F3E1 . I found d the water turned off i turned it back on calibrated and ran diagnostic product working as its designed no water leaks visible from main water supply no parts used.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Austin, Texas 78730

Luis

Job Details: 02/04/2025

"Arrived on site for fan noise concerns. At times of visit unit cooling correctly,ran diagnostic thermistor passed reading 37 adn 0,ran freezer fan passed nomodd nosie,ran fresh food fan nomodd noise good air flow from vents,ran ice box fan nomodd noise good air flow,ran heater test passed unit passed all diagnostic test."

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, Texas 78704

Luis

Job Details: 02/04/2025

"Arrived on site for no cool. Room temp in both compartments,compressor running faint hissing noise from fresh food compartment dropped evaporator cover found broken cap tube and oil on insulation,called tech h support sent pictures per tech support information being sent to product review teamSR#7740879865"

We serviced a

WHIRLPOOL OVEN

Model WFG231LVS0

Near Austin, Texas 78704

Leonardo

Job Details: 02/04/2025

Arrived on site to test unit for oven no getting hot. Test unit and found bad glow igniter. Replaced igniter test unit and unit test good job complete. 12400035

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Manor, Texas 78653

Joe Z

Job Details: 02/04/2025

"Arrived on site for making grinding noise. Upon arrival test, test unit and noise begins as soon as drain pump energizes. Need to replace drain pump. Replaced drain pump W11412291. Test unit and is now operating as designed. No leaks present. Job complete"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Georgetown, Texas 78626

David Z

Job Details: 02/04/2025

"Arrived on site to diagnose washer leaking when in use. Traced leak to something coming from the fill. Ran unit with below pulled back, and found water is coming out from the rear of the drawer assembly, or the hoses back there. Ordering valves /hoses/drawer to resolve. Unit is stacked and will require a 2 man to unstack. Resident wants to be home for service and is only available Mon/Tues. ; ordrng 1 W11316599 (Cold Hose) and 2 WP596669 (Hose Clamp)s and 1 W11316257 (Hot Hose)"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP02

Near Austin, Texas 78750

Miguel

Job Details: 02/04/2025

"Every morning the unit will show power outage. Customer says he had to reset breaker as control was not responding. Customer has pic of f6e0. Cusfomer says whennit works it heats and operates. Found f6e4, f6e0, f2e1. Following tech sheet the wiring checks good. Will need new appliance manager and console. Over authorized amount. Will submit for authorization. ; ordrng 1 W11255569 (Console) and 1 Autho (Autho)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Burnet, Texas 78611

Scott

Job Details: 02/04/2025

"Arrived on site ,replaced drum and bulkhead . Dryer is still making same noise . Ordering motor and blower wheel. Return 2/13; ordrng 1 W11549461 (Motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Austin, Texas 78753

Andrew R

Job Details: 02/04/2025

Arrived onsite for dishwasher leaking underneath. I found the customer stating the manifold on the 3rd rack was dribbling water. When pulled in and out the residual water would trickle out. I spoke with techline and they stayed that it is normal to see this occur and nothing can be done for it as that is how it was designed to function. No issues with the unit at time of service everything is operating as designed. Call complete. No leaks present. No parts installed. Techline SR 7740881262.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Georgetown, Texas 78628

David Z

Job Details: 02/03/2025

Arrived on site to diagnose range with no power / functions. Tested unit and found no spark / control power. Checked outlet and found outlet good. Checked power cable and found a slice in the power cable. Replaced power cable and tested. Verified unit working as designed. Parts used - W11582239.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL02

Near New Braunfels, Texas 78132

Andrey

Job Details: 02/03/2025

"Arrived on site to test unit for uneven door from last service, tested and found unit is leveled and with 1/32 difference in gaps around the oven, customer stated that she can get the unit to connect to WI-FI and she will. Try calling the WI-FI team, if unit can't be connected then recommend replacing console and WI-FI module at this time job complete no parts installed"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Austin, Texas 78744

Leonardo

Job Details: 02/03/2025

Arrived in site to test unit for no power. Test unit and found opened fuse. Test switches and found stuck switches making fuse open. Will order lower and upper interlocks and fuse. Rescheduled for Friday 2/7; ordrng 1 W11551761 (Lower interlock) and 1 W11551558 (Upper interlock) and 1 W11707984 (Fuse)

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Austin, Texas 78748

Tim M

Job Details: 02/03/2025

"Arrived on site to test unit for no heat. Upon arrival customer stated unit does not heat and light stays on. Tested unit, unit is receiving properly voltage. Engaged bake cycle, bake element is getting no voltage. Replaced control (W11696067), bake element is now engaging and pulling 10 amps, broil element is pulling 14amps. After 30 seconds relays clicked and heating stopped. Tested door switch, per tech sheet should be getting 2VDC, but it is receiving 5-6VDC. Control is defective. Will need to reorder. Ordering parts, rescheduled for 02/10.; ordrng 1 W11696067 (Control)"

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC0FS1

Near Georgetown, Texas 78633

Tyler

Job Details: 02/03/2025

"Arrived on-site venthood making g a loud noise. On arrival confirmed issue and found screw hitting blower fan. Adjusted screw and found noise removed, no parts installed and no one present to sign call complete"

We serviced a

AMANA WASHER

Model ADB1400AMW1

Near Killeen, Texas 76543

Robert

Job Details: 02/03/2025

ADB1400AMW1 Arrived on site for a dishwasher leaking water. On arrival maintenance said it was leaking from the middle of the door. Further inspection found the leak open the door and found the vent not sealing well replaced vent and tested product works as it's designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78754

David Z

Job Details: 02/03/2025

"Arrived on site to diagnose dryer that is stopping after barely running. Tested unit and found I could not get it to start at all. Door switch was good, but relay would not close to start. I replaced the control to resolve this. Ran unit, and it ran for not even a minute before it just stopped. Drum stopped turning, but unit still has adequate power. Unit populated an F3E3 error, for inlet thermistor. Unit would not start again. F3E3 popped when unit was idle as well. I checked resistance and found 30ohms resistance from the inlet thermistor. Ordering thermistor/cutoff and wiring harness to resolve. Parts used on this visit - W11733951. Set return visit for 2/10. ; ordrng 1 W11310055 (Main Harness) and 1 WP8557403 (Cycling Thermostat / Inlet Therm)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Hewitt, Texas 76643

Jonathan M

Job Details: 02/03/2025

Arab downside to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case and splutch assembly and tested the unit. I found the unit working and operating as designed. Call complete. W11449840 and W10721967.

We serviced a

MAYTAG MICROWAVE

Model MMV5208WB1

Near Waco, Texas 76712

Jonathan M

Job Details: 02/03/2025

"Arrived on site for a microwave that is not tu4ning on. Inspected unit and work area. The customer advised that the unit just completely quit in the middle of heating something up in the microwave. The advice that they have not been able to turn it on since. I gained access to the noise filter and found the thermal fuse open. I checked all door switches and found them making and breaking. I went ahead and ordered the noise filter, thermal fuse, and other components to ensure full repair on return visit. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10422269 (Noise filter) and 1 W10222507 (Magnetron) and 1 W11707984 (Thermal fuse) and 1 W10727360 (Switch) and 1 W10269458 (Switch) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Austin, Texas 78702

Leonardo

Job Details: 02/03/2025

Arrived on site to replace sump and motor. Replaced sump and motor test unit and no leaks present job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Bee Cave, Texas 78738

Miguel

Job Details: 02/03/2025

"Arrived on site to empty apartment. Removed panels. Replaced support wheels, replaced pulley. Installed soind pad under motor. Found rear drum support panel was never secured from factory. Removed back panel and properly secured. Verified operarion. Call complete. 4392067"

We serviced a

KITCHENAID OVEN

Model KEBS109ESS00

Near Dripping Springs, Texas 78620

Tim M

Job Details: 02/03/2025

"Arrived on site to test unit for not reaching set temp. Upon arrival customer stated the temp inside the oven doesnt match the temps on the display. Customer is using a hanging thermometer. Advised customer that hanging thermometer are not recommended by the manufacturer due to slow temp readings. Started a bake cycle at 350? and monitored temps with a thermocouple. During preheat temps rose to 375?, then stabilized at 350? and cycled between 340?- 365?. Temps are within manufacturer spec. If the temps dont meet the needs of the customer, showed them how to calibrate the temps to cater towards their cooking style. Unit is running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Killeen, Texas 76542

Robert

Job Details: 02/03/2025

WED5100HC3 Arrived on site for a dryer making sounds. On arrival I found dryer working great no error codes no sounds one issue was dryer vent was bent out of shape pulled dryer away . I checked ventilation to dryer ventilation to home needs to be cleaned out as soon as possible. Product works as it's designed.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Burnet, Texas 78611

Lou

Job Details: 02/03/2025

"Arrived on site to inspect range oven gasket. Upon further inspection, the customer pointed out that the door gasket is not attached on the sides. I advised the customer that is the way has been designed and is correct. I made sure all of the clips were secured/attached. No other issues with the unit, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Pflugerville, Texas 78660

David Z

Job Details: 02/03/2025

"Arrived on site to dishwasher making loud noises / not moving much water when draining. Tested unit and confirmed noise. Removed drain pump and a piece of a plastic bottle cap ring came out. I replaced the drain pump and tested again. Found some rattling type noise still present, which I traced to the power cord box. Box cover screw was stuck 3/4 out and not tight. I tightened that and verified abnormal noises were gone and unit is working as designed. Parts used - W11412291."

We serviced a

JENN-AIR OVEN

Model JGRP548HL05

Near Austin, Texas 78704

Leonardo

Job Details: 02/03/2025

Arrived on site to test unit for right side oven turning yellow when heating. Put unit on test mode no error codes found. Turned oven on to 350? and with in 5 minutes the unit starting blinking the yellow light and stopped. Found unit blinking 3-3. Replaced user interface test unit again by pre heating right oven to 350? and unit or reheated correctly job complete. W11492275

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Leander, Texas 78641

Scott

Job Details: 02/03/2025

"Arrived on site formdishwasher not washing dishes properly . Ran diagnostics. Got 5-4,6-1, 2-1, error codes . Found nomwater getting into unit . Float on water level switch was stuck in the up position. Switch checked normal. Fixed issue with float bye cleaning under it . Wash motor has been running dry . Upper spray arm is not getting enough pressure to turn . Ordering sump and motor . No parts installed today . No water leaks detected at time of service ; ordrng 1 WPW10591570 (Sump and motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78753

David Z

Job Details: 02/03/2025

Arrived on site to diagnose washer not locking when cycle is started. Examined latch and found pieces broken and sitting inside the opening. M/S provided are not for this unit at this property. Updated model and serial. Ordering proper latch. Return visit set for 2/7; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control)

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

Wesley

Job Details: 02/03/2025

Arrived onsite for no power to unit at move in. Customer found unit breaker was off and experienced no problems after the breaker was turned on. Inspected unit and found all working as designed. No parts

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Blanco, Texas 78606

Andrew

Job Details: 02/03/2025

Arrived on site to test unit for not draining. Found standing water in unit. Drain pump engaging but seized. Replaced pump(W11399437) and completed diagnostics with no issues. Unit now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYH6

Near Austin, Texas 78745

Leonardo

Job Details: 02/03/2025

Arrived on site to test unit for unit not draining. Test unit and found disposal had knock out still installed not allowing dishwasher to drain. Removed knock out test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bastrop, Texas 78602

Matthew

Job Details: 02/03/2025

Arrived onsite for fridge door opening to far. Upon arrival called customer for access customer informed us she does not live in Texas but in Arizona. No parts used job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78704

Luis

Job Details: 02/03/2025

"Arrived on site for no ice and ice dispenser not running. Removed kickplate found broken wires at door hinge,repaired all wires by soldering and heat shrinking wires,wrapped harness wires rerouted wires reinstalled kick plate checked door operation good,ran icemkaer test passed tested auger motor passed."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS0

Near Cedar Creek, Texas 78612

James K

Job Details: 02/03/2025

"WFC150M0JS0 Arrived on site for LF burner not working. Upon arrival, customer stated cooktop supports is not allowing cooktop to stay open, LF burner not working and oven controls flashing an error code. Inspected error code and found F3E0 control failure. Continued to repair cooktop support by replacing WP3195812 support (2). Issue fixed. Moved onto to properly seat coop terminal to the switch and now thats working. Ordering W11594224 control. Customer agreed to reschedule Feb 10; schdld next appmnt for 2/10 MON !"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Killeen, Texas 76542

Robert

Job Details: 02/03/2025

"WTW6120HW0 Arrived on site from previous visit to install parts. I installed actuator ,belt,splutch, gearcase, screw, and wash plate I calibrated and tested product works as it's designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Cedar Creek, Texas 78612

James K

Job Details: 02/03/2025

"WRMF3636RZ00 Arrived on site for left door not closing properly. Upon arrival, found top middle weatherstrip rubbing on the top latch. Upon closer inspection of the hinges, found left door cam riser out of place, causing left door to left about half an inch. Proceeded correct insert placement of the cam riser to the correct slot. Re tested door opening/closing and now unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Andice, Texas 78628

Daniel A

Job Details: 02/03/2025

"Arrived on site to inpsect broken microwave broil element support. Upon further inspection, I found that the support to hold the element had broken from use. I replaced the support and the customer pointed out that they tried to access it by removing the screws on the front but inadvertently caused the left switch to fall inside the cavity. I was able to retrieve the switch assembly and rescue the screws. Now, the microwave is operating as designed. W11724411"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leander, Texas 78641

Scott

Job Details: 02/03/2025

"Arrived on site for metal scraping noise . Ran diagnostics no error codes . Test wash passed . Could only duplicate noise when shifting the basket assembly . When taking top off to replace suspension rods found source of the noise to be the red clip from wire harnes wasn't attached to tub and rubbing on side of cabinet. Secured clip and sound is no longer present. No parts installed , no water leaks detected at time of service. Job complete ."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Hutto, Texas 78634

David Z

Job Details: 02/03/2025

Arrived on site to diagnose washer not filling / running. Tested unit and found barely a trickle of water coming out. Replaced valve to resolve. Tested unit and confirmed proper fill. Unit working as designed. No water leaks found. Parts used - W11220230.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Leander, Texas 78641

Daniel A

Job Details: 02/03/2025

"Arrived on site to inspect dishwasher, not starting cycle and displaying error code. F7E2. Upon further inspection, I gained access to the motor and found that it was slightly seized, which was preventing it from running. I was able to turn the motor by hand so that it would spin freely for a temporary fix until we could return and replace the motor. I ran a test, and the machine and no error codes presented howver the motor will still need to be replaced since i found signs of rust on the shaft. No water leaks observed during service. I am ordering the motor assembly W11460946.iam scheduling for 2/7; ordrng 1 W11460946 (Motor assembley)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Blanco, Texas 78606

Andrew

Job Details: 02/03/2025

Arrived on site to test unit for simmer flames to high. Adjusted flames to recommended. Unit now working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Manchaca, Texas 78652

Tim M

Job Details: 02/03/2025

"Arrived on site to install previously diagnosed part. Upon arrival no answer at the door. Attempted to enter with code provided, electric Yale door lock battery has died and will not allow entrance. Informed maintenance and leasing office batteries will need to be replaced. No parts installed, rescheduled for 02/10.; schdld next appmnt for 2/10 MON !"