Service History 371

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVD1

Near Kyle, Texas 78640

Andrey

Job Details: 04/14/2025

"Arrived on site to replace previously diagnosed console, replaced and could not get it to function properly, control acting erratic, replaced control and tested unit is now running as designed no leaks detected job complete installed WPW10084142, WPW10459139"

We serviced a

WHIRLPOOL WASHER

Model WFW9640XW00

Near Lakeway, Texas 78734

Brandon

Job Details: 04/14/2025

"Arrived on site for customer complaint of unit giving error code and not draining. Found cloged drain pump, I replaced pump, unit tested good. Part used 280187"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Manor, Texas 78653

Justin

Job Details: 04/14/2025

Arrived on site for unit making noise. Inspected unit found noise c9ming from clutch. Replaced clutch and tested. Unit is functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS10

Near Austin, Texas 78732

Brandon

Job Details: 04/14/2025

Arrived on site for customer complaint of unit not heating properly set unit to 350 and -30 on the calibration on both ovens. Both ovens still at over 400 degrees. Ordering control and sensors for both oven. ; ordrng 1 W11620684 (Control) and 1 WP7430P044-60 (Sensor)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Austin, Texas 78732

Brandon

Job Details: 04/14/2025

"Arrived on site for customer complaint of water filter not resetting, found water filter reset needed to be pused on UI, after resetting filter, unit tested good."

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Austin, Texas 78732

Brandon

Job Details: 04/14/2025

"Arrived on site to replace previously diagnosed parts, found switch was white and not Grey, ordering correct switch. ; ordrng 1 W11662334 (Faucet switch grey)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Austin, Texas 78732

Brandon

Job Details: 04/14/2025

"Arrived on site to replace right side RC door, after replacing, unit tested good. Part used w10815687"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78738

Brandon

Job Details: 04/14/2025

"Arrived on site to replace ice bucket, after replacing, tested good. Part used wpw10558423"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Georgetown, Texas 78633

David Z

Job Details: 04/14/2025

"Arrived on-site to diagnose washer not draining / locked. Examined unit and found drain pump comes on, but sounds abnormal and is not moving any water. Checked trap and found trap clear. Removed drain pump and found impeller broken off from the motor. Replaced drain pump assembly and tested. Verified unit working as designed. No water leaks found. Parts used - W11458345."

We serviced a

WHIRLPOOL DRYER

Model LER8648PG1

Near Killeen, Texas 76541

Robert

Job Details: 04/14/2025

"LER8648PG1 Arrived on site for a dryer not turning. On arrival verified issue drum didn't turn it had bad rollers ,bad motor . Drum was bent on the back, causing scraping to the bulk head . Bulk head is still in good condition drum rollers and drum will be needed to fix issues. I ordered drum office to reschedule for client returning parts will be needed.; ordrng 1 695587 (Drum)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Lago Vista, Texas 78645

Miguel

Job Details: 04/14/2025

Arrived on site for dishwasher flashing f6e1. No response from buttons. Removed door panel. Confirmed short is in the user interface. Also found evidence ofmdispensernleaking and the sticker on panel is not longer attached he's. Ordered panel and dispenser and returning with parts. Reset for mon am.. alternate contact #512-689-2230; ordrng 1 W11412300 (Dispenser) and 1 W11460908 (Panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Lago Vista, Texas 78645

Miguel

Job Details: 04/14/2025

Arrived on site with new door. Removed door shelves. Replaced freezer door. Had to use fitting for new style water connection. Verified operation. Call complete. ; used 1 Wp4373559 (Fitting) from stock

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Leander, Texas 78641

Miguel

Job Details: 04/14/2025

"Arrived on site for oven not turning on. Breaker has tripped again. Voltage is 245, 123 each side to G and C. G-C= 0. Removed back panel and checked wiring. Performed all steps in service pointer for breaker tripping. W11490386 Replaced both elements and control. Tested. Bake pulls 12 amps, broil pulls 16 amps. Performed bake off at 500f. Unit working as designed. Call complete. W11649136"

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Buda, Texas 78610

Tim M

Job Details: 04/14/2025

"Arrived on site to test unit for detergent not dispensing. Upon arrival customer stated softener and detergent do not dispense. Tested unit, found drawer has buildup. Replaced drawer (W10861667) and tested, water now flows through the detergent and softener dispensers. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS01

Near Round Rock, Texas 78681

Andrew R

Job Details: 04/14/2025

Arrived onsite for door with dent. I confirmed the door was dented in the middle. I replaced the pantry door and unit now looks and operates as designed. No leaks present. Call complete. Installed W11740854 PANTRY DOOR.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Mustang Ridge, Texas 78610

Luis

Job Details: 04/14/2025

"Arrived on site. Customer never received information on scheduled visit and is unavailable, talked to customer and rescheduled for Friday. ; schdld next appmnt for 4/18 FRI !"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Leander, Texas 78641

Miguel

Job Details: 04/14/2025

Arrived on site for refrigerator not making enough ice. Duaghter gets a large tumbler of ice and then it is slow to refill. In 1 day unit maybe dropped twice. Removed icemaker and found water is filling properly. Checked fan operation and it is working. All test shows unit passed. Suspect jamming of icmekaer is causing longer times between harvest. Replaced icemaker under 1 year warranty. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5328PM00

Near Leander, Texas 78641

Luis

Job Details: 04/14/2025

"Arrived on site for a defective freezer door,removed defective door installed new door checked door seal good. Vacant unit no one available for signature. Lw10803960,w11178521"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78744

Luis

Job Details: 04/14/2025

"Arrived on site. Per customer unit will randomly shut off no lights not running,customer resets breaker and unit will start working again then randomly with no one touching product power off. At time of visit unit working,tested deli door operation good no issue with deli control diagnosed possible communication issue with controls,replaced the supply control,main control and ui ran diagnostic all test passed. Wpw10675033,w11330971,wpw10624574"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78744

Luis

Job Details: 04/14/2025

"Arrived on site for loud noise. Ran diagnostic loud noise from diffuser assembly,replaced defective diffuser ran diagnostic noise no longer present. W11236851"

We serviced a

WHIRLPOOL FREEZER

Model WRFF3236RV00

Near Austin, Texas 78745

Luis

Job Details: 04/14/2025

"Arrived on site. Found left side of freezer door not sealing,removed door found ice build up do to leak at left side corner under icemaker. Removed all shelves and baskets removed ice found icemaker power harness pushed up against fill tube causing leak,ice build up on slides. Removed icemaker rerouted power harness ran icemaker fill no leaks replaced slides reassembled unit checked door operation good checked seal good. W11658402"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78753

Justin

Job Details: 04/14/2025

Arrived on site for unit constantly running. Replac3d control and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed. Part used w111603810

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, Texas 78757

Justin

Job Details: 04/14/2025

Arrived on-site to repair previously diagnosed issue water inlet. Swapped out inlet found previous inlet with alot of sediment on cold side took pictures. Tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Austin, Texas 78738

Luis

Job Details: 04/14/2025

"Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Mullion came in damaged will create separate ticket for mullion install. W11727250,wpw10143759,w11506635"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Johnson City, Texas 78636

Andrew

Job Details: 04/14/2025

Arrived on site to test unit for gaskets not selling properly. Adjusted hinges and unit now sealing as designed. No parts replaced at this time. Job complete.

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Round Rock, Texas 78665

Wesley

Job Details: 04/14/2025

Arrived onsite and pulled unit. Repaired by splicing the redwire to the convection thermistor. Unit is now operating as designed. Reinstalled unit and advised customer on repair. Tested all functions. No parts.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Blanco, Texas 78606

Andrew

Job Details: 04/14/2025

Arrived on site to test unit for tripping breaker. Heated unit to 350 with no issues. Advised customer to monitor and if issue persists have breaker replaced. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Round Rock, Texas 78665

Wesley

Job Details: 04/14/2025

"Arrived onsite and testednujit for not washing well. Found all base functions operating properly. Provided best use and care practices and information regarding the design. No error codes. Verified the heater is operating properly. Called to report findings to whirlpool techline. Spoke with Adrian. Documented unit is being used properly and and there are no parts failure indicators. No further recommendations, unit is operating as designed. Sr#7741347164"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Killeen, Texas 76542

Robert

Job Details: 04/14/2025

"NED4655EW1 Arrived on site for a dryer with door not closing and not heating. On arrival verified issues. I replaced catch,strike,and hi limit tstat tested product is working as its designed. I recommend client to contact landlord for duct cleaning for dryer ventilation is poor and it's definitely the reason fuse blow out."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Round Rock, Texas 78665

Wesley

Job Details: 04/14/2025

"Arrived onsite for not washing and found seized pump failure. Found pump motor obstructed and damaged. Replaced sump and motor to repair, unit is now operating as designed. Advised customer on repair. All checks good. W11460945"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS42E22L00

Near Austin, Texas 78757

Wesley

Job Details: 04/14/2025

Arrived onsite for loud evap fan. Verified and replaced evap fan. Unit is now operating as designed. Demonstrated repair to customer. All checks good. W11631623

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78759

Wesley

Job Details: 04/14/2025

"Arrived onsite for fill spout splatter issue, repaired by removing icebox and securing shroud in place with permagum (see pic). Unit is now operating as designed. All checks good. 212643; used 1 212643 ( Permagum) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Pflugerville, Texas 78660

Justin

Job Details: 04/14/2025

Arrived on site for front right burner not working. Inspected unit found element look ok no sign ofdamage or parking. Replaced switch new switch doesn't seem to be responding when calling for heat. Ordering new switch office to reschedule ; ordrng 1 W11129442 (Front left switch)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Harker Heights, Texas 76548

Robert

Job Details: 04/14/2025

F8e1 MVW4505MW1 Arrived on site for a washer not draining. On arrival verified issue looked under washer and found broken wireharness to drain pump. I replaced lower wire harness tested product is working as its designed. Client had product in the garage with outside water hose connected no water leaks visible from main water supply.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Belton, Texas 76513

Brandon B

Job Details: 04/14/2025

Arrived on-site to install ordered parts. I installed the control (w11608056) calibrated unit and ran in factory mode. Unit is operating as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Georgetown, Texas 78628

Chris

Job Details: 04/14/2025

Arrived onsite for unit leaking upon further inspection found no evidence of unit leaking customer did have a large water dispenser by refrigerator no leaks found unit is working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Liberty Hill, Texas 78642

Chris

Job Details: 04/14/2025

Arrived onsite for unit making loud noise upon further inspection found evap fan vibrating replaced evap fan WP2315549 fan blade WP2169142 tested evap fan has no vibration unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Georgetown, Texas 78628

David Z

Job Details: 04/14/2025

Arrived on site to diagnose washer not draining and throwing SD code for suds. I found debris in the drain pump causing the slow drain. I found no excess soap suds and replaced the pressurs switch to resolve. Tested and verified proper operation. Unit working as designed with no leaks. Parts used - W11316246.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Georgetown, Texas 78628

David Z

Job Details: 04/14/2025

Arrived on site to install previously diagnosed fill valve. Installwd valve and tested hot and cold flows. Verified all working as designed. No water leaks found. Parts used - W11595805.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Georgetown, Texas 78628

David Z

Job Details: 04/14/2025

"Arrived on site to diagnose washer constantly draining. Found no error codes present and unit stuck in drain loop. Replaced main control to resolve pressure issue. Ran unit and confirmed cycles are starting and progressing fine, no further drain issues found. Repair completed. Parts used - W11608056."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW10

Near Meadowlakes, Texas 78654

Lou

Job Details: 04/14/2025

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like the evap fan hitting ice. I found the unit cooling properly, but the customer had it overfilled to where there wasn't much airflow. I explained to them how the airflow works and what to do to correct it. Customer advised thwtnthey have the cooling turned all the way down on the UI and I explained it's due to the placement of their foods items. I gained access to the evaporator and found a ball of ice onmthe left side of the evap fan due to the ice maker fill, tube leaking water and it flowing down the back wall of the FC to the fan. I removed the ice and reassembled the FC section and adjusted the fill tube and closed off the gap with permagum from my van stock (212643). Tested the ice maker and it is operating as designed and filling properly with no further leaks. No water leaks observed at the end of service, job completed. 212643"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Troy, Texas 76579

Jonathan M

Job Details: 04/14/2025

Arrived on site for a range that has burnt wires. Inspected unit and work area. I disassembled the unit and found the issue at the terminal block where the power cord where the wire harness connected on the line two side. I replaced the main wire harness and asked the customer if they had a power cord available. They advised that they did not. I did advise the customer that I would be unable to test the unitndue to that but the customer will buy a new cord and install it themselves. Call complete. W11432194.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Round Rock, Texas 78681

Andrew R

Job Details: 04/14/2025

"Arrived onsite for dishwasher leaking. Customer stated it would sometimes leak a small amount of water from the front. No errors present. I inspected the gaskets, vent, and dispenser. All checked good and no signs of leaks from them. I could not get the unit to leak but found suds present in the tub. Customer is using rinseaid and it is set to 4. I set it to the minimum as customer is using pods which has rinseaid in it already. I informed the customer about how the suds can create a waterway for the water to escape through the door. Unit operates as designed. No leaks while onsite. Call complete. No parts installed I&I used."

We serviced a

JENN-AIR ICE MACHINE

Model JIM159XYRS0

Near New Braunfels, Texas 78132

Andrew

Job Details: 04/14/2025

Arrived on site to test unit for no ice production. Found watery level sensor not reading if reservoir was full of empty. Also found bin thermistor reading open. Replaced thermistor(WPW10511923) and circulation pump(W11542867). Unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Canyon Lake, Texas 78132

Andrew

Job Details: 04/14/2025

"Arrived on site to test unit for tripping breaker when oven in use. Replaced bake (W11182108), broil(W10856603) and control(W11707168. Removed ground wire from terminal and heated to 500. Reattached ground and heated again to 500. Unit is now working as designed. Job complete. Safety SR#7741313179"

We serviced a

WHIRLPOOL DRYER

Model WED6605MW0

Near Georgetown, Texas 78633

Chris

Job Details: 04/14/2025

Arrived onsite for unit not heating upon arrival customer stated the unit has not dried clothes since December when it was installed by Costco upon further inspection tested vent in dry unit has not air flow through vent advised customer she will need to have the vent checked this unit is stacked in a closet if we go back out will need 2 techs unit is heating

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78757

Matthew

Job Details: 04/14/2025

Arrived onsite for unit not powering on. Inspected and verified voltage was good. Found wire harness connector to control was not plugged in. Secured blue connector to control and tested. Unit is now functioning properly. Job complete. No one onsite for signature. (Used panel for Job#445473 in unit 437).

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Round Rock, Texas 78665

Andrew R

Job Details: 04/14/2025

Arrived onsite for dryer taking multiple cycles. I found the vent hose to be collapsed and lint present inside the hose. I tested the temp with the hose off and found it to reach temp correctly at 178 degrees and dropping quickly while in cool off. I attached the vent and tested the temp. I found the temp to climb slowly and the cool down to struggle on the drop. A new vent hose will be needed and customer will need the vent cleaned. I informed maintenance and they understand. Call complete. No parts installed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Austin, Texas 78757

Matthew

Job Details: 04/14/2025

Arrived onsite for unit not powering on. Inspected and found failed fuse. Replaced and tested. Unit is now functioning properly. Job complete. No one onsite for signature

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78756

Matthew

Job Details: 04/14/2025

Arrived onsite for unit it making noise. Tested and found unit making loud thumping sound. Inspected and found manufacturing insulation stuck on wheel assembly. Removed and retested. Unit is now operating properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Austin, Texas 78757

Matthew

Job Details: 04/14/2025

Arrived onsite for unit not powering on. Found loose connection (black wire ) at Terminal block . Secured connection and tested. Unit is now functioning properly. Job complete. No one onsite for signature

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Pflugerville, Texas 78660

Andrew R

Job Details: 04/14/2025

Arrived onsite for previously diagnosed parts. When attempting to get the microwave down I found the microwave to be held up even with the mounting screws out and the aluminum tape taken off. I inspected the vent and showed GC. The installers used a heavy duty vent and wedged it between the microwave flapper and the vent mount. Modifications will need to be made with the vent as it doesn't give any slack and the microwave can't pass the vent to come down. Maintenance will get the vent modified so we can access the microwave. RS when modifications are made.; O-emld tckt

We serviced a

JENN-AIR COOKTOP

Model JIC4736HB

Near Marble Falls, Texas 78654

Lou

Job Details: 04/14/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to a possible glitch in one of the UI's and after speaking to techline regarding the intermittent error code, I removed and replaced all three UI controls. Tested the unit after reassembling and the unit is operating as designed. Job completed. W11333446, W11333463, W11333464"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100EBS20

Near Cedar Park, Texas 78613

Daniel A

Job Details: 04/14/2025

"Arrived on site to inspect microwave, not powering on. Upon further inspection, I found that the supply voltage was too low, measuring only 48AC from L1 to N. And 48VAC from L2 to N. L2 to L1 ,measured 250Vac. I gained access to the juction box and found that the wire connector to neutral was damaged. The customer addressed the electrical issue and after the voltage was fixed the unit was found to be operating as designed. No parts installed."

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Leander, Texas 78641

Daniel A

Job Details: 04/14/2025

"Arrived on site to inspect oven displaying error code F9E1. Upon further inspection, I placed the unit into diagnostics and observed error code F9E1 and F1E1 (relay board). I checked the incoming power supply and found it to be correct. L1 to N 125VAC. L2 to N 125VAC and L1 to L2 250VAC. N to Ground 0VAC. I cleared the codes and power cycled the unit however the codes returned. I replaced the control and tested the unit. The codes did not return, and the unit is fixed. W11448962. No one on site to sign"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Manor, Texas 78653

Matthew

Job Details: 04/14/2025

"Arrived onsite for unit intermittently tripping breaker. Customer stated unit will freeze up and begin tripping the breaker. If he lets it thaw out, it will begin working for a while. Attempted to disassemble however the heater is difficult to remove and putting pressure on the evaporator coil. Ordering Evaporator and process stub and evaporator harness. Sealed system repair will be needed if evaporator ruptures. Returning with evaporator , harness, drier, valve and heater. Office to reschedule ; ordrng 1 WP2188823 (Evaporator) and 1 W11545823 (Evaporator harness) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hr (2hr)"

We serviced a

MAYTAG MICROWAVE

Model MMMF6030PZ00

Near Manor, Texas 78653

Andrew R

Job Details: 04/14/2025

"Arrived onsite for microwave with no power. I found the fuse on the filter board to be open and not receiving voltage. I also found the interlock switch to have blown the fuse. Will need to order W11661583 cavity therm, W11662685 Interlock switch assm, and WPW10531156 FILTER BOARD. OFFICE TO RS AS SOME ARE OUT OF STOCK/PSP.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Liberty Hill, Texas 78642

Daniel A

Job Details: 04/14/2025

"Arrived on site to install previously diagnosed and ordered part. I installed the control, recalibrated, and tested the machine. The machine is now operating as designed. No water leaks were observed during service. W11608056"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RZ00

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 04/14/2025

"Arrived on site for light not operating. Upon arrival, inspected unit and RC lights operate but FC does not. Found a slight amount of frost holding FC switch in OFF position. Cleared frost and swit h is operating correctly. Customer states that there was a time FC door did not close completely. I Checked gasket and is good with no air leaks. Unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Austin, Texas 78721

Scott

Job Details: 04/14/2025

"Fridge is in unit 415 .....arrived on site for ice maker not working . Found fill tube had come off back of fridge . Reattached fill line to fill tube . Ran dispenser and harvest test . All checked normal. No water leaks detected at time of service. No parts installed, complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78702

Scott

Job Details: 04/14/2025

"Dryer is in. Apt 134......Arrived on site for dryer shutting off mid cycle . Found some condensation on UI and control . Checked sensors and thermistor at control all checked normal. Replaced control and UI . W11733951,W11378949. Ran temp and air flow tests . Advised leasing office to have maintenance clean vent . Maintenance not on hand to sign job complete"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS7

Near Austin, Texas 78738

Leonardo

Job Details: 04/14/2025

Arrived on site to inspect unit for burning smell.Tested junction boxno issues found. Removed front panel and discovered melted control wires and wire harness. Replaced wire harness and control board. Tested unit; unit is operating properly. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Austin, Texas 78738

Leonardo

Job Details: 04/14/2025

"Arrived on site to inspect unit for burning smell when using the dishwasher. Tested unit and found a potato peeler on the heating element. Removed the potato peeler, tested unit, and it is now operating properly. Job complete.Contacted Safety to report findings. SR#7741312601"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB07

Near Austin, Texas 78751

Scott

Job Details: 04/14/2025

"Arrived on site ,replaced heater . Ran diagnostics, all checked normal. No water leaks detected at time of service. Called safety, same ref # . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Austin, Texas 78751

Scott

Job Details: 04/14/2025

"Arrived on site for UI not powering up but unit is still cooling . Getting good no voltage at UI , no voltage at door harness . Found wire harness was cut bye sharp metal corner of condenser frame . Repaired light blue and grey wire . . Ui is now fulley functional. Nomwater leaks detected at time of service. No parts installed . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78738

Leonardo

Job Details: 04/14/2025

"Arrived on site to diagnose unit not heating.Tested unit and found the heating element was broken. Replaced the heating element, then placed the unit in test mode. Cleared all error codes and ran a full test cycle. Verified that the heating element is now heating properly.No leaks present at this time. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78736

Leonardo

Job Details: 04/14/2025

Arrived on site to inspect unit for damaged handle and panel.Found the center handle and panel broken. Ordering replacement handle and panel. Office will contact customer to schedule a return visit once parts arrive.; ordrng 1 W11662067 (Handle cover) and 1 W11416785 (Panel)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78756

Scott

Job Details: 04/14/2025

Arrived on site for dead dryer . Found controls not powering up. Getting proper voltage at outlet . Checked and found j9 connection not plugged in plugged connection in . U it is now powering up and heating properly . No parts installed . No lint build up. Construction not on site to sign ticket . Job complete

We serviced a

WHIRLPOOL RANGE

Model MGS8800PZ0

Near Austin, Texas 78749

Leonardo

Job Details: 04/14/2025

Arrived on site to test unit due to issue with left front and center burners shutting off while gas continues to flow.Tested unit and found clogged valves and tubing. Contacted Safety to report findings and obtained PL authorization. Ordering new tubing and manifold. Office will contact customer to reschedule once parts are received.SR#W1DVJC1WPL1; ordrng 1 W11186511 (LF tubing) and 1 W11186517 (Center tubing) and 1 W11602206 (Manifold)

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Austin, Texas 78703

Scott

Job Details: 04/14/2025

Arrived on site for oven and draw bake not heating . Found harness melted at bake elemnt . 0rderi g bake elemnt and main harness . Call to set return ; ordrng 1 W10911850 (Main harness) and 1 W10541944 (Lower bake) and 1 W11676788 (Sensor) and 1 W10729897 (Thermostat. Ower draw) and 1 WP3196548 (Thermostat)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Bastrop, Texas 78602

Joe Z

Job Details: 04/14/2025

"Arrived on site for not dispensing water. Upon arrival, customer states that also not making ice. Upon arrival, test unit and valve is energizing but there is no water flow. Found reservoir is slightly frozen. Cleared all water and ice from reservoir. Test unit and is. Ow dispensing correctly. No leaks present job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Bastrop, Texas 78602

Joe Z

Job Details: 04/14/2025

Arrived on site to install previously ordered parts. During disassembly did not find crack or leak from valve. Test entire unit for leaks and cannot duplicate. The smell of gas is when unit is first turned on. Contacted techline and spoke with Boyd. Explained all test.and tech is not recommending part replacement. Unit is operating as designed. No gas leaks detected with electronic sniffer and bubble solution. SR#7741296451

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5328PM00

Near Leander, Texas 78641

James K

Job Details: 04/14/2025

"Arrived on site for ice maker not making ice. Upon arrival, ran reset on ice maker and gears were not turning. Proceeded to replace W11729596 ice maker. Tested unit and now ice maker gear is turning and emptied water into the ice maker with no leaks. Unit is functioning as designed. No water leaks detected at this time. No one available to sign. Spec apartment"

We serviced a

WHIRLPOOL MICROWAVE

Model wmh31017hs10

Near Austin, Texas 78744

Joe Z

Job Details: 04/14/2025

"Arrived on site for not operating correctly. Upon arrival,test unit but low speed fan operation not working during cooking or for venting. Unit is heating cup of water correctly. Replaced control and have same issue. Contacted GC for assistance. Inspected harness and found pin in harness connector to low speed connector in blower is not secure. Securely connected harness. Test unit and is operating as designed. Job complete. Maintenance team is not available to sign off completed repair"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78744

Joe Z

Job Details: 04/14/2025

"Arrived on site for F5-E2 error codes. Upon arrival, ran diagnostics and confirmed error code F5-E2 lock failure. Test unit and lock clicks repeatedly but does not lock. Found latch has failed. Replaced latch W11565030. Test unit and is operating as designed. Cleared error code. No leaks present. Job complete there is no one in apartment at time of completion to get signature"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5328PM00

Near Leander, Texas 78641

James K

Job Details: 04/14/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Austin, Texas 78744

Joe Z

Job Details: 04/14/2025

"Arrived on site for not making ice . Upon arrival, inspected unit. Found lots of markings/scratches on floor. Uploaded pictures to SD. Test icemaker and valve is not energizing with call for water. Found harness to valve is not connected. Secured connection and test unit. Icemaker now fills correctly. No leaks present. Job complete. There is no one in apartment to get signature upon completion"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Liberty Hill, Texas 78642

Chris

Job Details: 04/14/2025

Arrived onsite for unit not draining upon further inspection ran diagnostics found f8e3 cleared code replaced drain pump W10876537 ran test cycles & normal mode unit is working as designed customer not available for signature no leaks observed during service

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78741

Joe Z

Job Details: 04/14/2025

"Arrived on site at Rent a Center for not operating. Upon arrival, test unit and confirmed issue. Found high limit thermostat is OL. Replaced thermostat and test unit. Unit is operating as designed. There are signs that customer has a clogged vent. Cannot test vent due to unit non longer installed at location. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Austin, Texas 78757

Matthew

Job Details: 04/14/2025

Arrived onsite for unit it not functioning and tripping breaker. Tested and found intermittent tripping. Ordering both elements and control. Office to reschedule . Unit is vacant and will need time to do turnoff. No one onsite for signature ; ordrng 1 W11707155 (Control) and 1 W10856603 (Broil) and 1 W11182108 (Bake)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near New Braunfels, Texas 78130

Andrey

Job Details: 04/14/2025

"Arrived on site to replace previously diagnosed gear case, rotor, slider, clutch and wash plate, replaced and tested unit is now running as designed no leaks detected job complete installed W11393685, W10734521, W10754448, W10902814, W10915701"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Georgetown, Texas 78626

Chris

Job Details: 04/11/2025

Arrived onsite for prediagnosed parts upon arrival replaced console ran unit to 350 & tested microwave unit is working as designed

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Austin, Texas 78744

James K

Job Details: 04/11/2025

"Arrived on site for unit display flickering and power cycling. Upon arrival, proceeded to replace W11296171 console. Ran diagnostics and passed with no issues. Confirmed the unit displayed correct model number. Unit is functioning as designed ."

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Georgetown, Texas 78628

Chris

Job Details: 04/11/2025

Arrived onsite for unit making grinding noise upon arrival customer stated the unit is grinding at the end of the cycle ran diagnostics no errors found ran test cycles found unit is grinding in test cycles there is gearcase oil present ordering parts gearcase w11449841 rotor w11260238 screw w10636382 no leaks observed during service ; ordrng 1 W11449841 (Gearcase) and 1 W11260238 (Rotor) and 1 W10636382 (Screw)

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near San Marcos, Texas 78666

Tim M

Job Details: 04/11/2025

"Arrived on site to test unit for off balance and wet clothes at the end of the cycle. Upon arrival customer stated unit did not want to spin the clothes out, also clothes felt soapy at the end. Only has happened once since previous repair. Tested unit, found no stored error codes. Ran a diagnostic cycle with all components properly engaging. No off balance issues and unit drains properly. Customer may potentially be using to much much soap causing an extra resistance during the spin and unit not reaching target rpm. Advised customer to use less soap and to try different load sizes and monitor. If issue persists, recommend a control and console replacement. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near San Marcos, Texas 78666

Tim M

Job Details: 04/11/2025

"Arrived on site to test unit for not draining. Upon arrival customer stated unit stopped mid cycle, would not unlock lid and did not drain. When attempting to open the lid, latch broke. Inspected unit, found broken drain pump wires and damaged latch. Repaired broken wires with a butt splice and secured harness to prevent future damage. Replaced lid latch (W11670519) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Kyle, Texas 78640

Tim M

Job Details: 04/11/2025

"Arrived on site to test unit for drum not spinning. Upon arrival customer stated unit turns on but the drum does not spin. Verified issue, cycled started but drum did not spin and motor made a loud grinding noise. Gained access to internal components, found bearing on the motor has failed causing the belt to not turn the drum. Attempted to remove blower wheel, wheel is seized to the motor and will need to be broken out in order to replace motor. Ordering wheel, no parts installed, rescheduled for 04/16.; ordrng 1 WP694089 (Wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Buda, Texas 78610

Tim M

Job Details: 04/11/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival found an incorrectly ordered part. Drain pan was provided, need the drain tube. Informed customer. Customer would like to be put on the cancellation list for sooner service if possible. Ordering part, no parts installed, rescheduled for 04/16.; ordrng 1 W11745092 (Drain tube extension)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Driftwood, Texas 78619

Tim M

Job Details: 04/11/2025

"Arrived on site to test unit for noisy spin. Upon arrival customer stated whenever unit begins to spin, sounds like an airplane taking off. Tested unit, found a low rumbling noise originating from the gear case when unit began to spin. Also present when hand spinning the basket. Inspected under unit, found all oil from the gear case has leaked out; rotor, slider, and gear case have failed and need replacement. Replaced gear case (W11393685), slider (W10734521) and rotor (W10754161). Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Austin, Texas 78753

Joe Z

Job Details: 04/11/2025

"Arrived on site for continued issues of leaking from vent. Upon arrival, contacted techline. Spoke with Boyd . Notes were reviewed from previous visits of test done and parts replaced. Tech said that there is no other repair that is recommended or can be done and that call will be sent for review. Was told to give customer reference number and expect a call within 2 business days. SR# 7741287440. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Cedar Creek, Texas 78612

Matthew

Job Details: 04/11/2025

Arrived onsite for unit oven smelling like gas when in use. Checked for leaks and found none. Customer was not smelling gas but rather exaust from ventilation. Disassembled and adjusted air shutter on valve. Also found igniter bowed. Replaced igniter. Tested at 350 degrees with customer present and had improvement. Also advised customer to run vent during cooking for improved air flow. Unit is functioning as designed. Job complete. Documented with safety team. SR7741267377

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AB2

Near Buda, Texas 78610

Leonardo

Job Details: 04/11/2025

"Arrived on site to diagnose unit not heating. Requested a cup of water from the customer to test the unit. Ran the unit for 20 seconds to observe operation and listen for any abnormal sounds. The unit heated properly with no unusual noises. Ran the unit again for 1 minute, and the water heated up as expected. The customer then placed food in the unit to defrost, and the unit operated as designed. Unit is heating correctly and functioning as intended. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Austin, Texas 78747

James K

Job Details: 04/11/2025

"Arrived on site for oven not reaching temp and mid burner not igniting properly. Upon arrival, found all burner to ignite properly besides the middle . Confirmed burner head ports were plugged with grease. Cleaned burner head and re tested. Mid burner is now burning properly. Customer stated inspector determined oven was not reaching preheated temperature. Ran oven to 350F and checked with thermocouple and ran just fine. Showed customer and agreed with assessment. Unit is functioning as designed. No parts needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Dale, Texas 78616

Matthew

Job Details: 04/11/2025

"Arrived onsite to replace faulty control. Replaced, calibrated and tested. Unit is now functioning properly. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Manor, Texas 78653

Joe Z

Job Details: 04/11/2025

Arrived on site to replace damaged door. Replaced door LW11026355. Unit is operating as designed. No leaks present. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Red Rock, Texas 78662

Matthew

Job Details: 04/11/2025

Arrived onsite for unit shaking during spin. Inspected and found suspension completely shot. Replaced suspension set and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bastrop, Texas 78602

Matthew

Job Details: 04/11/2025

Arrived onsite for unit not running and smelling burned. Found unit drain pump is randomly turning on with no water in tub. Relay and pressure switch not responding properly. Need control replaced. Ordering control and return with drain pump and harness Please text customer to schedule. ; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ11

Near Austin, Texas 78617

Joe Z

Job Details: 04/11/2025

"Arrived on site for loud noise. Upon arrival, inspected unit. Removed inner rack which should only be used when 2 things are heating. Test all fan speeds and is good. Heated a cup of water for:30 3 times and is heating correctly. cannot duplicate a loud noise. Unit is operating as designed. Job complete. This is an unoccupied new build. There is noone on site to sign at time of visit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Nolanville, Texas 76559

Tyler

Job Details: 04/11/2025

Arrived on site for refrigerator not making ice. On arrival found water in ice maker but upon further inspection I found fc had a defrost issue as well as rc motor sounded like a drain pump when running at intermittent times. I temped ice block in fc and rescheduled customer for 04-11-25 to replace both fc and rc fan motors. Informed customer to keep an eye on ice maker between trips to verify it works properly now that cooling is partially restored. Ordering W11603851 fc Evap motor and will need to return worn previously Sent parts; schdld next appmnt for 4/16 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78704

Justin

Job Details: 04/11/2025

Arrived on site for unit not turning on . Ran diagnostics all components operating correctly. Unit will let you enter tech software however will not allow customer software. Unit needs a new control. Ordering parts office to reschedule ; ordrng 1 WPW10653840 (Door latch) and 1 W11683480 (Control)