Near Austin, TX 78703
Robert
Job Details: 07/08/2020
DRYER WHIRLPOOL MED8630HC1 Arrived on job for claim on damaged panel. Verified and took photo of damage. Will need front panel to complete. ordrng 1 W11203814 (PANEL )
Near Briarcliff, TX 78669
Brandon
Job Details: 07/08/2020
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site for customer complaint of gas ignition issues, found gas pressure to burners not correct, found plunger inside regulator was upside down, I reversed the plunger and adjusted all burner valves, unit tested good."
Near Killeen, TX 76542
Al
Job Details: 07/08/2020
MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived to install previously ordered parts.Customer advised the day I left his residence on the previous service, he went and purchased new bulbs and the issue was corrected.No parts needed.Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 07/08/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the overlay and tested. Unit is operating as designed. No lint observed during service, job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for not cooling freezer and dumping water, upping inspection found the freezer warm with evap running, ice in top of freezer but dumping water in bottom, will need extension to clear draining problem but will need a SS tech to check pressures. Office to reschedule ; ordrng 1 PRESSURESCHECK (PRESSURES CHECK ) and 1 W11084807 (EXTENSION)"
Near Kingsland, TX 78639
James
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site and tested operation. Found unit leaking from diverter motor on sump assembly. Found leak has corroded harness to diverter. Unit will need sump assembly and harness to repair.; ordrng 1 W10919642 (harns-wire)
Near Round Rock, TX 78665
Al
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived to inspect ice maker not working.Confirmed the complaint and jumped the valve and valve worked.Jumped the ice maker and motor was defective.Removed and replaced it.Reassembled and unit tested as designed and filled with water, which was harvesting.All water lines were dry at the time of service.Customer satisfied.Job complete"
Near Smithville, TX 78957
Scott
Job Details: 07/08/2020
RANGE GE ZGP486LDR5SS "Arrived on site for oven not heating . Found oven igniter not heating at all . Ordering relay ,2nd man igniter . No gas leaks detected at time of service.Call to set return ; ordrng 1 2NDMAN and 1 WB13K10040 (igniter glowbar) and 1 WB19K10064 (relay board)"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to install previously diagnosed parts. I installed the sump and motor as well as the power cord that the resident ordered. No leaks detected during time of service. Job complete.
Near Smithville, TX 78957
Scott
Job Details: 07/08/2020
DISHWASHER GE ZDT915SPJ2SS Arrived on site for door not closing easily . Found latch on tub had failed . Replaced latch . Door is sealing properly . No water leaks detected at time of service.job complete .
Near New Braunfels, TX 78130
Tyler
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator not making ice. Upon further inspection I found the freezer at 2 degrees. The intlet valve as well as ice make were both functioning well. Customer stated that it took a couple days after moving in to get unit to temp and make ice. Unit was turned off when they arrived in home. Instructed customer on the process of how ice maker works and a how long it could take to make ice under the conditions that were in effect when they moved in. Gave customer instructions on allowing ice maker to fill bucket up for the next 48 hrs.
Near Leander, TX 78641
David S
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Arrived on site for ice maker not working. I inspected the unit and work area. I read over the previous technicians notes, and found the door wiring has separated. See so quick pic. Customer also showed me where the thermistor cover is broken. I am ordering a freezer door LW10669496, thermistor cover WPW10425252, CNOTE authorization. ; ordrng 1 LW10669496 (dor-fip) and 1 WPW10425252 (cover)"
Near Kyle, TX 78640
Leonardo
Job Details: 07/08/2020
RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to test unit not reaching desired temp. Tested unit and found bad sensor. Replaced sensor, tested unit and unit heating correctly. Job complete."
Near Leander, TX 78641
David S
Job Details: 07/08/2020
WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site to install previous diagnosed part and to continue diagnostics. I installed the door latch and found it locking only. I swapped in the good CCU, and found the unit doing the same. I placed the customers original ccu back in and swapped in a new muc. I ran the unit through diagnostics and found it working as designed. No water leaks. I reassembled the unit, and tested diagnostics again. Unit is operating as designed job complete."
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found interior freezer light is out. Removed light and found red wire to module is breaking. Job complete"
Near Austin, TX 78757
David
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose icemaker that was not producing ice. Ran diagnostic on unit. Found icemaker error E5, for thermistor. Rear harvest, fill, and temp checks and all passed in diagnostics. Found the harvest arm in the unit was only halfway through cycle when I started it. All items are showing as passed at this time. Unit is full and should harvest shortly. Call complete at this time."
Near Austin, TX 78702
Robert
Job Details: 07/08/2020
DRYER ELECTROLUX EFDE317TIW1 Dryer was squealing. Verified it was squealing ordered motor and lower wheel. Recommend two technicians to remove dryer from top of washer.; ordrng 1 134693302 (MOTOR ) and 1 5304513609 (WHEEL)
Near Austin, TX 78725
Eman J.
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived onsite for refrigerator freezing. Tested system. Found control faulty. Replaced control. Tested system. Everything works as designed. Job complete.
Near Cedar Creek, TX 78612
Andy
Job Details: 07/08/2020
REFRIGERATOR GE GFD28GYNFS Arrived on site for FC door handle coming off. Tested and inspected unit and found failed set screws for door handle. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
David S
Job Details: 07/08/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for damage to a range. I inspected the unit and work area. I found the control panel dented, see so quick pic. I am ordering a panel control W11175518 to complete the repair..; ordrng 1 W11175518 (panl-cntrl)"
Near San Marcos, TX 78666
Richard
Job Details: 07/08/2020
MICROWAVE WHIRLPOOL AMV2307PFS2
Near Briarcliff, TX 78669
Brandon
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of white film everywhere, found hard water build up, no rinse aid being used, but dishwasher tested good in diagnostic mode. Instructed customer to clean unit
Near Canyon Lake, TX 78132
Noah D
Job Details: 07/08/2020
DRYER WHIRLPOOL MEDB835DW "Arrived on site to inspect dryer for not starting, upon inspection found the dryer with stuck UI error codes and problems starting, replaced door switch and instructed customer on how to start. No problems found. Complete"
Near Austin, TX 78757
Cliff
Job Details: 07/08/2020
REFRIGERATOR FRIGIDAIRE GLHS36EESB5 Arrived on site to replace previously ordered parts for refrigerator. Replaced dispenser lever and basket hanger. Found door gasket ordered incorrect and freezer gasket needed. Ordering freezer gasket .; ordrng 1 241786008 (gasket frz)
Near Austin, TX 78703
Robert
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW4800XQ4 Arrived on job to replace suspension. After replacing suspension ran calibration. After repairs ran test load with towels washer operating properly. No leaks detected.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/08/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect wall oven resetting itself. Upon further inspection, I attempted to place the unit in diagnostics and it reboot itself. Once it was done rebooting, I placed it into diagnostics showing no error codes. Due to the this failure and the unit not being connected to WiFi, I removed and replaced the main control and retested. Unit is operating as designed. I advised the builder that the unit will need to,be connected to WiFi once the home is occupied. Job completed."
Near Liberty Hill, TX 78642
Lou
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect refrigerator water dispenser and ice maker not working. Upon further inspection, I tested the dispenser and water trickled out then stopped. Tested the ice maker in test #56 & #57 and it is operating as designed just not getting water. When testing the water dispenser, I could hear both valves opening up but still no water. Tested voltage at the valve in the ack of the unit and got 71V. Tested voltage at the HV control and got nothing from P3-3 to P1-2 & 124V from P3-4 to P1-2. I advised the customer of my findings I am ordering the harness and another valve ad will return with all prescreened parts. No water leaks observed during service, office to schedule return service.; ordrng 1 W10865826 (valve) and 1 W11189618 (harns-wire)"
Near Austin, TX 78756
Jacob
Job Details: 07/08/2020
REFRIGERATOR FRIGIDAIRE FFHD2250TS8 Arrived onsite for unit having some frost over in freezer. Looked at freezer. Saw some frost buildup at the top of the freezer cabinet near the door seal. Replaced door seal. Unit tested good. Let customer know it will take a couple for weeks for seal to shape properly with the cabinet. No issues at this time. Job complete
Near Austin, TX 78745
Kevin
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site and found gasket on the bottom of the freezer door is not making contact with cabinet. Replaced door and leveled refrigerator doors and handles per customer request. Customer commented on spots where foam is inserted into refrigerator door interiorThese spots are normal and or how refrigerator door is manufactured.
Near Burnet, TX 78611
Jonathan
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for n site for washer shaking durning spin mode. Inspected unit and work area. Found unit unbalanced. Performed diagnostics mode and checked error codes, found none. Inspected gear case and clutch. Leveled unit and performed automatic test mode. Ran unit in high spin speed. All tested good, no water leaks detected."
Near Hutto, TX 78634
Andy
Job Details: 07/08/2020
WASHER MAYTAG MVW6230HW0 Arrived on site for washer issues. Tested unit in diagnostics and all operations appears normal. Checked for error codes and found same F0-E2 and F7-E7 checked pressure hose and appears good. Called tech line and spoke with Adrian (SR# 7728270987) Made aware of issues and what was done and found was asked about customers soap and informed that the soap being used is “Thieves” soap it’s labeled as HE and as 6 times ultra concentrated. Was instructed that this is the issue and to speak with customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Leander, TX 78641
David S
Job Details: 07/08/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrive on site for c machine making a noise. I inspected the unit and work area. I could hear the drain pump constantly running. I put the unit into diagnostics and the sound continued, I checked all other functions of the ice machine. Everything else is work as designed. I gained access to and replaced the drain pump. I powered the unit on and heard no sound. Job complete. No water leaks detected."
Near Austin, TX 78759
David
Job Details: 07/08/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site to perform further diagnosis of unit leaking from the left hand side. Had customer run the unit before I got there. Pulled the unit out and checked the left side, and found water all down the side of the tub, all the way to the top. Insulation was wet, and water could be seen pooling in crevices on the side. Ordering new tub to resolve issue. I couldn’t see water coming from any of the bolt holes or lines, and it’s likely coming from the top seam when it’s hot enough.
Near Horseshoe Bay, TX 78657
James
Job Details: 07/08/2020
DRYER ROPER RED4516FW0 Arrived on site and tested operation. Found no heat from element. Tested voltage and found incorrect voltage to unit. Found one leg of the breaker has tripped. Reset breaker and tested operation. Found unit working properly. Instructed customer that the breaker should be checked by an electrician. Job complete
Near Waco, TX 76712
Jonathan
Job Details: 07/08/2020
DRYER MAYTAG MEDB765FW0 Arrived onsite for dryer that has a check vent issue. Inspected unit and work area. Customer advised that was not the issue but with the unit not starting. Tested unit and unit started right up. Customer asked what I did. Tested the unit 6 times and unit started right up. Had customer try to start it and found him pushing the start button too hard therefore not allowing the touch to register. Advised him on user care guide and unit is working as designed. Call complete.
Near Manor, TX 78653
Jacob
Job Details: 07/08/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived onsite for unit having damaged. Saw damage to handle trim piece. Ordered trim piece. Spoke with CS. ; ordrng 1 W11449263 (TRIM TOP)
Near San Marcos, TX 78666
Leonardo
Job Details: 07/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site to test unit noise. Tested unit and found screw hitting fan blade. Removed screw, tested unit and unit functions properly, no noise present. Job completed"
Near Leander, TX 78641
Lou
Job Details: 07/08/2020
ICE MACHINE WHIRLPOOL JIM158XYCX2 "Arrived on site to install previously diagnosed and ordered parts. Due to the recirculating pump/sensor failure and water overflowing the reservoir into the tub, I removed and recirculating pump and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Creek, TX 78612
Scott
Job Details: 07/08/2020
DISHWASHER MAGIC CHEF CDB3100AWE "Arrived on site for no drain dishwasher . Found new disposal installed and knock out still in place . Removed plug , tested and dishwasher now draining . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78723
Eman J.
Job Details: 07/08/2020
MICROWAVE WHIRLPOOL WMH78019HZ0
Near Dripping Springs, TX 78620
Kevin
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site and inspected refrigerator and found condensation on the inside edge of the freezer door. Video conference with tech line and they recommended using silicon to fill in any air gaps between outer refrigerator cabinets and freezer/fresh food liners. New homeowner will be asked to monitor refrigerator to see if this corrects the issue. If it does not they recommended ordering a new freezer door. 7728265913
Near Leander, TX 78641
David S
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for Washer tube being lose. I inspected the unit and work area. I found the front right suspension rod had broken the plastic holder. I replaced all 4 suspension rods and plastic holders. I checked for fault codes and found none. I ran a calibration on the unit. I than ran a diagnostics cycle. The unit operated as designed no water leaks detected. Job complete.
Near Kyle, TX 78640
Richard
Job Details: 07/08/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer not working. Upon arrival found that the washer was unplugged. Plug washer back in and drain pump came on. Pressed and held the cancel button for 3 secs and drain pump turned off. Ran diagnostics and found no error codes and all functions tested fine. Washer just needed to be reset. Reset washer and tested. All functions tested good no leaks detected complete
Near Austin, TX 78703
Jacob
Job Details: 07/08/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived onsite for unit not making ice. Tested unit. Found that water spout to tray was only dripping water. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78757
Cliff
Job Details: 07/08/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site to replace user interface and main control for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Waco, TX 76701
Jonathan
Job Details: 07/08/2020
DRYER ROPER RED4516FW0 Arrived on site for a dryer that has long dry times. Inspected unit into work area. Tested unit in a heat cycle and found no heat. Pulled unit out and found vent hose crushed causing ventilation issues. Removed back cover and found fuse blown. Replaced fuse and tested unit. Unit heated and found unit working as designed. Advised customer to have vent hose replaced with hard aluminum vent hose to avoid further problems. Call complete.
Near Round Rock, TX 78665
Al
Job Details: 07/08/2020
REFRIGERATOR GE GSS25GGHECWW Arrived to inspect side by side unusual noises from freezer compartment.Customer advised the fan in the freezer makes a loud noise on occasions.I checked the operation of the unit and all functions worked properly.Fan was operating as designed.All water lines were dry at the time of service.Job complete
Near West Lake Hills, TX 78746
Leonardo
Job Details: 07/08/2020
DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived on site to replace seal. Replaced seal test unit. Unit functions correctly no leaks present at this time. Job complete.
Near Austin, TX 78745
Leonardo
Job Details: 07/08/2020
MICROWAVE WHIRLPOOL WMH78019HZ2 "Arrived on site to replace filter board. Replaced filter board, tested unit and unit functions correctly."
Near Burnet, TX 78611
Jonathan
Job Details: 07/08/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF "Arrived on site for refrigerator freezer light not working. Inspected unit and work area. Found ice buildup around freezer switch (see SD-Pic). Found gasket not seal on left side of freezer door (see SD- Pic). Adjusted gasket with heat gun and tested door operation and seal. Found door sealing. Tested all other operations. All tested good, no water leaks detected. Spoken with customer on service performed and recommend temperatures."
Near New Braunfels, TX 78132
Richard
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator not dispensing ice. During testing found that the ice container was out of alignment causing the issue. Realigned the ice container and issue was resolved. If issue comes back will need to replace ice container. Complete
Near Austin, TX 78747
Kevin
Job Details: 07/08/2020
WASHER MAYTAG MVWB765FC2 "Arrived on site and inspected washer and found rotor is loose after correcting confirmed all washer functions are operating properly. No water leaks detected at time of service, job complete"
Near Gatesville, TX 76528
Jonathan
Job Details: 07/08/2020
WASHER MAYTAG MHW5630HW0 Rived on site for a washing machine that won’t make selections. Inspected unit and work area. Found unit with turn on but as soon as you want to press start or any other buttons on the unit it would not do anything. Replaced consul and tested unit. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 07/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB04 Arrived on site for refrigerator that’s not dispensing ice. Inspected unit and work area. Tested unit and found the motor seizing up and not turning the impeller. Replaced motor and tested unit. Unit began to dispense ice and is working as designed. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 07/07/2020
RANGE WHIRLPOOL WFG515S0EB1 Arrived on site to diagnose a range that has a gas odor when baking. Tested all parts and components and found no leaks were failures with unit at this time. Advised homeowner on ignition process and how unburnt gas can be released while cooking. No repairs are needed at this time.
Near Austin, TX 78739
Robert
Job Details: 07/07/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived on job to install filter cap. After replacement test operation all functions working correctly.
Near Leander, TX 78641
David S
Job Details: 07/07/2020
RANGE KITCHENAID KDRP407HSS12 "Arrived on site to install previous diagnosed parts. I gained access to the control. I removed the failed part, and installed new. I tested the burners, and they all worked. I tested all the functions of the oven and they all came on. Unit is operating as designed. Job complete.
Near Spring Branch, TX 78070
Noah D
Job Details: 07/07/2020
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site to inspect washer for squeaking issues, checked washer during all cycles and could not replicate sounds. Job complete"
Near Austin, TX 78724
Eman J.
Job Details: 07/07/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onsite to install previous diagnosed parts. Installed manifold. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78756
Wesley
Job Details: 07/07/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite and found customer had managed to regulate temp and prevent freezing. Originally on normal settings the fridge would freeze some items. Tested and found damper working properly. Advised on findings. Unit is now operating as designed.
Near Belton, TX 76513
Jonathan
Job Details: 07/07/2020
REFRIGERATOR FRIGIDAIRE LFUH21F7LM "Arrived on site to install previously ordered parts. Inspected unit and work area. Replaced compressor, dryer, and access valves and placed in it in a vacuum. Unit did not drop in pressure for 15 minutes. Charged unit and tested pressures. Found unit getting up to 150 psi on the high side and two PSI on the low side. Released a little pressure when taking off gauges in unit is working as designed. Call complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/07/2020
OVEN WHIRLPOOL KOCE500ESS08 Arrived on job for complaints of lights blinking. Called tech line and they recommended replacement of control 7728250419. After replacement test operation lights now working properly.
Near Georgetown, TX 78626
Jonathan
Job Details: 07/07/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to install previous diagnosed part. Removed failed console and installed new. Tested operation. All tested good.
Near Canyon Lake, TX 78133
Noah D
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDT770PAYM2 "Arrived on site to inspect dishwasher for not filling, upon inspection found console responsive and started cycle, dishwasher filled and then moved to next part of cycle, no error codes in diagnostics, no problems or Leaks found.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of dishwasher not draining. Found blockage in drain line removed blockage and dishwasher drain properly. No leaks detected at time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 07/07/2020
RANGE KITCHENAID KDRS483VSS03 "Arrived on site to inspect oven for not broiling, upon inspection found the oven working to correct manufacture specs. Took pictures of working element and checked for error codes, none present. Complete"
Near Georgetown, TX 78633
Cliff
Job Details: 07/07/2020
OVEN WHIRLPOOL WOC54EC0HS01 Arrived on site to replace user interface for stove. Replaced part and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
Lou
Job Details: 07/07/2020
FREEZER FRIGIDAIRE FGVU21F8QFB "Arrived on site to install previously diagnosed and ordered part. Due to the UI digits failing, I removed and replaced the UI and cycled power to reset. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Tyler
Job Details: 07/07/2020
WASHER GE GTW460ASJ8WW "Arrived on site for repair of beepy washer. Replaced main control and selector switches. Reset, reprogrammed and retested entire unit. Everything is working as designed. Call complete"
Near Lago Vista, TX 78645
Lou
Job Details: 07/07/2020
FREEZER WHIRLPOOL EV170NYKQ00 "Arrived on site to inspect freezer no cool. Upon further inspection, I found the unit unplugged. Plugged the unit in and removed the evap cover to inspect evaporator frost pattern. Customer advised that the evap cover had frost built up on it and the unit constantly running so they unplugged it. Frost began to build up on the coils, but stopped a third of the way and would not frost any further. Tested the thermostat and it is operating as designed. Tested defrost and it is operating as designed Unit was left turned off.No water leaks observed during service, job completed."
Near Waco, TX 76710
Jonathan
Job Details: 07/07/2020
WASHER GE GFW550SSN0WW Arrived on site for washing machine that would not turn on. Inspected unit and work area. Tested unit and unit would not turn on. Remove top cover and checked connections at the control. Found the incoming line voltage connector not completely engaged. Re-engaged connector and tested unit. Unit turned on and is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 07/07/2020
FREEZER MAYTAG MZF34X18FW03 "Arrived on site to install previously diagnosed and ordered part. Due to the unit door gasket failure and ice forming, I removed and replaced the door/gasket and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Kayman
Job Details: 07/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite to install previously diagnosed parts. I installed the console and unit is now working as designed. Job complete
Near Austin, TX 78739
Brandon
Job Details: 07/07/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site for customer complaint of unit not washing with hot water, I tested unit in diagnostic mode, both hot and cold water valves worked fine in diagnostic mode, tested unit in a normal wash cycle with clothes in unit, tested good, I let customer feel the water."
Near Austin, TX 78717
Kayman
Job Details: 07/07/2020
COOKTOP WHIRLPOOL KCGS556ESS02 Arrived onsite for loose burner knob. Upon inspection I found the knobs secure but 2 or the knobs bezels had lost their adhesive. I applied some silicone to secure the bezels. I advised the customer to keep and eye on them and if they come loose again we will need to order some bezels. Job complete.
Near Austin, TX 78701
Jacob
Job Details: 07/07/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit not locking. Tested unit. Found that latch was broken from the inside. Replaced latch. Tested unit. Unit test good. No issues at this time. Job complete
Near Temple, TX 76502
Jonathan
Job Details: 07/07/2020
REFRIGERATOR AMANA ASI2575GRS02 Arrived on site for refrigerator is making a vibrating sound. Inspected unit and work area.
Near Killeen, TX 76549
Al
Job Details: 07/07/2020
WASHER LG WT1101CW Arrived to install previously ordered parts and realized the part needed was the PCB assembly board due to the drain pump not getting the proper voltage to power from the PCB board.Ordering the PCB and will return with the pumps.Office to reschedule with customer.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION DUE TO PRICE OF BOARD) and 1 EBR76262102pcbmainassembly (PCB MAIN ASSEMBLY )
Near Belton, TX 76513
Tyler
Job Details: 07/07/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site for Squealing dryer. Upon further inspection found that the roller and the idler pulley were starting to go bad as well as the motor replace the idler pulley rollers and belt assembly kit as well as the motor kit and thoroughly tested dryer after and everything is functioning as designed. Call complete
Near Dripping Springs, TX 78620
Robert
Job Details: 07/07/2020
REFRIGERATOR GE GSS25WGTABB "Arrived on job for complaints of not cooling. Fo UI even on back wall of freezer. Removed cover and found the heater open will need heater and thermostat to complete repairs. ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"
Near Pflugerville, TX 78660
Wesley
Job Details: 07/07/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite and replaced the timer board. Unit is now operating as designed. Advised customer on use and care. All checks good.
Near Austin, TX 78731
David
Job Details: 07/07/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS00 Arrived on site to diagnose refrigerator that was not cooling in the RC. Performed diagnostic and found Evap cover frozen over. Ordering parts to perform steps from bulletin w11092686E for RC evap freezing over. Office to reschedule when all parts are available. ; ordrng 1 67006425 (screw) and 1 W11211387 (cover-evap) and 1 W11456069 (CLAMP) and 1 W11457241 (DRIP PAN)
Near Del Valle, TX 78617
Jacob
Job Details: 07/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for unit not sealing and getting some moisture coming in near the ice maker. Saw that seal on freezer is not sealing properly. Cannot use seal that was ordered. Ordered part. Office to reschedule. ; ordrng 1 LW11202405 (FR dor-fip )
Near Austin, TX 78749
Leonardo
Job Details: 07/07/2020
DISHWASHER MAYTAG MDB8969SDM3 "Arrived on site to test unit not starting. Tested unit and found bad control panel. Replaced control panel,tested unit and unit functions correctly. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 07/07/2020
MICROWAVE JENN-AIR JMW9530DAS Arrived onsite and was unable to recreate symptom of error code showing fan failure. All checks good At this time. Advised customer on kitchen appliances and risk factors related to repair of oven. nit is now operating as designed.
Near Austin, TX 78730
David
Job Details: 07/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose refrigerator that is not cooling. Performs disable of ic and found Evap cover frosted over again. Called tech line and spoke with Dave who advised to replace the fan scroll again along with the cover, as well as the thermistor and check for corrosion coming from back harness. SR7728253384. ; ordrng 1 W10316760 (thermistor) and 1 WPW10387382 (cover-evap)"
Near Cedar Park, TX 78613
David S
Job Details: 07/07/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for fresh food section not cooling. I inspected the unit and work area. I found the fresh food evap iced over. I gained access to the drain tube in the back of the unit and found it clear of any restrictions. I called Techline spoke with Liam I got sr #7727696338. I advised techline of the history for this unit. After reviewing the history and the service pointers for the unit. Techline had no suggestions on how to repair. I am ordering the fresh food evap cover W10815735, freezer evap cover W11394920, main control W11333076, UI side control W11099340, front UI control W11442053, on return visit make sure the unit is set to basic defrost.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10815735 (cover-evap) and 1 W11099340 (SIDE UI cntrl-elec) and 1 W11333076 (MAIN CONTROL) and 1 W11394920 (FREEZER EVAP COVER) and 1 W11442053 (PANEL CONTROL)"
Near Cedar Park, TX 78613
David S
Job Details: 07/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven smacking. I inspected the unit and work area. I gained access to the ovens controls and wiring. I found no indication of any of the wiring or control burns. I saw no burn/smoke marks in or around the oven. I checked the units diagnostics and found no error codes. I activated the blower motor and the motor operates as designed. Unit is operating as designed. Job complete.
Near Austin, TX 78728
Wesley
Job Details: 07/07/2020
DRYER MAYTAG MED7230HW0 Arrived onsite and repaired unit operating properly. Used glue to install loose gasket. Unit is now operating as designed.
Near Leander, TX 78641
David S
Job Details: 07/07/2020
OVEN KITCHENAID KFED500EBS03 "Arrived on site for oven giving error code during self clean. I inspected the unit and work area. I found fault code F5E4, lower oven door latch not operating. I found the lower oven lock not engaging, the upper oven lock is working properly. I am ordering the lower oven lock W11166856, and the control UI just inCase W11284720. Customer handed me a screw from the oven and didn’t know where it came from. I found the lower oven outer panel missing a screw, I reseated the screw so the panel is no longer lose. ; ordrng 1 W11166856 (latch-door) and 1 W11284720 (panel-ui)"
Near Canyon Lake, TX 78133
Luis
Job Details: 07/07/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for ice build. Found ice stuck between icemaker and slide,ran diagnostics fan powered on,E2 error on icemaker. Diagnosed a defective icemaker,installed new icemaker,power cycled unit. Ran diagnostics,passed harvest,no errors ran fill test passed no leaks."
Near Austin, TX 78744
Kevin
Job Details: 07/07/2020
WASHER MAYTAG MVWB765FW3 Arrived on site and inspected washer and found detergent drawer is cracked on the softer side and will need to be replaced. Customer is also describing a noise during the wash cycle and did not hear anything excessive in diagnostics even with clothes. Explain to customer how electromagnetic clutch can make noises when changing from counterclockwise to clockwise rotation and reported issue to tech line. Washer is operating as intended. 7728248779; ordrng 1 W10919352 (D2C drawer)
Near Austin, TX 78724
Eman J.
Job Details: 07/07/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer making grinding noise. Customer was asked to bring washer inside home to be properly tested cause no water connections outside on porch. Customer said she had water connections out side but instead brought out a water hose to use.Replaced gear case. Couldn’t test system due to customer not having water connections. Job complete.
Near Leander, TX 78641
Lou
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher with no power. Upon further inspection, I found the unit plugged in. I checked the harness at the junction box and found the harness wires in. I placed the unit in diagnostics showing no error codes. When the unit began to dispense water into the tub, I moved the harness at the junction box and the unit shut off. I found the harness was not wired good and the white harness came apart. I re-wired the unit and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Jacob
Job Details: 07/07/2020
REFRIGERATOR FRIGIDAIRE FRS6R5EMB0 Arrived onsite for unit not making ice. Found that previous company left arm on off mode. Put back in on mode. Tested unit. Unit test good. No issues at this time. Job complete
Near Harker Heights, TX 76548
Tyler
Job Details: 07/07/2020
RANGE WHIRLPOOL WFE745H0FS0 Arrived on site for range not working properly. Upon further inspection found that the bake element had broken and was not able to kick on and also the electronica main control was not properly detecting that the oven thermostat was sensing temp and also needs to be replaced.
Near Wimberley, TX 78676
Luis
Job Details: 07/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on site for on site for freezing in fresh food. Replaced ui control adjusted temps
Near Austin, TX 78731
David
Job Details: 07/07/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to diagnose one refrigerator that was not cooling in the refrigerator section. Performed diagnostic on unit. Found refrigerator Evap covered in ice. Found service pointer W11033419D applies to this situation. Checked attest 128 and found control software at version 5.0.0, which needs to be at 7.0 or higher. Unit needs new evaporator cover, control, and possibly Icemaker. Customer is Already defrosting the unit. If icemaker begins again it will not be needed. Ordering Evap cover, control, icemaker. ordrng 1 W10889841 (cover-evap) and 1 W10898228 (icemaker)"
Near Cedar Park, TX 78613
David S
Job Details: 07/07/2020
COOKTOP WHIRLPOOL WCG97US0HS "Arrived on site for middle burner constantly clicking. I inspected the unit and work area. I found the unit no longer clicking. I inspected all burners caps and heads, I found no damage or imperfections. I inspected the flame on each burner, they all appear with a good flame pattern. I spoke to the customer about using a damp clothe, when cleaning around knobs, to prevent any water dripping down and causing it to constantly clicking or shorting out the harness. Job complete."
Near Austin, TX 78739
Leonardo
Job Details: 07/07/2020
OVEN WHIRLPOOL WOC75EC7HS01 Arrived on site to test unit for powering issues. Tested unit and found that unit was not connected to WiFi. Advised customer that the unit must be connected to WiFi and might correct the issue. Will order console W1148866 in case the issue is not corrected. Office to reschedule ; ordrng 1 W11428866 (CONSOLE )